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Become An Operations Agent

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Working As An Operations Agent

  • $69,569

    Average Salary

What Does An Operations Agent Do At Southwest Airlines Company

* INTERVIEWING LOCAL EXTERNAL CANDIDATES ONLY****MARYLAND, DISTRICT OF COLUMBIA, AND VIRGINIA RESIDENTS ONLY
* Southwest Airlines will accept your job bid for the Operations Agent position only if you are currently a resident of Maryland, District of Columbia, or Virginia or can provide established residency in the states of Maryland and Virginia or the District of Columbia.
* What does an Operations Agent do for Southwest Airlines?
* An Operations Agent provides legendary Customer Service by assuring weight and balance of aircraft, efficient boarding of aircraft and coordinating Ramp, Operations, Provisioning and aircraft servicing to accomplish on-time performance.
* What are some of the daily duties of an Operations Agent at Southwest Airlines?
* * (You duties may vary depending on the size of your work location.)
* Prepares dispatch release forms and collects weather reports from OTIS for the Crew;
* Arranges for fueling of aircraft as required;
* Prepares weight and balance forms;
* Advises Dispatch, FLIFO and Stations of flight departures / arrivals;
* Closes out flights; files and maintains accurate flight papers;
* Coordinates special services needed on aircraft such as servicing lavatories, cabin grooming, wheelchairs for Customers and special emergency cleaning;
* Operates boarding bridge, coordinates boarding and deplaning Customers;
* Works with Gate Agents in expediting the check in process, collects boarding passes and/or electronic boarding data, and verifies boarding counts;
* Handles Station AMS and radio communications traffic;
* Prepares dispatch release forms and collects weather reports from informational system for Crewmembers and keeps all Station Teammembers apprised of flight and weather information;
* Responsible for ground security and assuring operations follow security procedures;
* Must be able to communicate information and instructions verbally or via radio equipment;
* May perform the duties of a Freight Agent

What Does An Operations Agent Do At Lynden International

* include the following.
* Other duties may be assigned.
* Prepare outbound shipping documentation Data Entry for HAWB and MAWB Consolidation for key markets, and cost analysis for carrier choice based upon the loads for that day s shipments.
* Entry of cost for HAWBs and MAWBs Coordination with carrier base and communication to ensure all cutoffs are made on a nightly basis.
* Coordinate all outbound shipments with dock operations and customer service Be able to handle inbound shipments for transfer to destination.
* Be able to update and troubleshoot crossdock scanning issues.
* Follow all company and legal guidelines.
* Follow and maintain safety policies and procedures Regular and predictable attendance.
* General Paperwork Filing Teamwork and leadership skills in a warehouse operations environment

What Does An Operations Agent Do At Jet Airways of The U.S.

* Data entry Answering phones Problem solving Cargo bookings and tracking Filing Light accounting This is an hourly position with fantastic benefits: Medical Dental Vision 401K Cafeteria plan Paid holidays Vacation days Candidates must be available to: Work M
* F 8:00AM to 4:30PM Must be available to work"on-call"every other weekend after the training period has been completed.
* Initial training will also take place M
* F 8:00AM to 4:30PM You will have a great opportunity to work in a dynamic environment with diverse clients, customers, and vendors that will enable you to grow your knowledge of the transportation industry.
* Apply Online

What Does An Operations Agent Do At Priority Worldwide Services

* Entering and preparing export shipments Booking export shipments with carriers Preparation of accessorial international paperwork such as AES filings, legalized documents, licenses, etc.
* Documentation follow-up with carriers, vendors, and customers.
* Liaison with international/domestic agents Prepare turnover tasks for subsequent shifts.
* Prepare quotes with consistency and accuracy based on tariffs issued, vendor costs, and market intelligence.
* Direct negotiation with vendors to secure the best rates/service, including reaching out for spot and promo rates.
* Other Duties include but not limited to: Sales Support Vendor Relationships Customer Service Key words: Export,Exports, licensed shipments , AES filings , freight forwarder , forwarding, logistics, air, ocean, sea, freight, cargo, customs, customs clearance agent , international ,domestic shipping, exporting, career, job, position, Baltimore, LEED, Platinum, order, warehouse, hazmat, dangerous, goods , secure ,charter, project, defense ,military ,goods, EDI Apply Online

What Does An Operations Agent Do At Ingersoll Rand

* To support the Value Stream Coach and Value Stream in implementing lean transformation and daily management across the value stream including:
* Implementing tactical strategies to achieve the desired vision
* Executing against long and short-term objectives to support the value stream’s goals
* Working with necessary site personnel to identify, address, and eliminate process related obstacles
* Assisting in the change of systems/processes as required in support of the Lean initiatives
* Utilize value stream mapping techniques to design optimal information, material, and production flow methods
* Excellent team facilitation skills
* To act as a change agent to bring about improvements in the manufacturing or transactional process through the active support, participation and leadership of Rapid Improvement Events; includes:
* Owning pre and post standard work
* Participating in, co-facilitating or facilitating projects, events and “just do-it’s”
* Participating in gemba walks and coaching employees on continuous improvement, standard work development/modification/adherence, flow, takt time attainment, and problem solving abnormalities causing takt misses
* Providing necessary training specific to Lean Transformation tools and methodology (under the guidance of the Value Stream Coach
* Helping update and maintain visual performance tools, including mission control and MDI boards
* Following up on action plans
* Assisting all teams as needed to ensure improvements are made and sustained
* Able to mentor and facilitate lean culture change in an environment with varying acceptance.
* Executing key activities as part of Lean Transformation and daily management including tasks such as
* Conducting value stream analyses
* Conducting cycle time analyses, time studies, line balance improvements, work place analysis and improvement
* Creating and implementing standard work, and teaching/coaching line leaders to do the same
* Obtaining required fixtures, tools, work aids, poke yokes to support work place changes
* Implementing / coaching the use of cell control boards and other visual management tools
* Assisting operations in problem solving issues affecting takt attainment
* Resolving issues after Rapid Improvement events to achieve desired state
* Ability to assign priorities in a fast-paced and change environment.
* To support the launch of all activities needed to incorporate Lean Transformation and daily management into the Value Stream culture; includes:
* Assisting in identifying on-going training needs
* Supporting communication of the direction of Lean Transformation and daily management initiatives to employees
* Utilizing the IR change management model, drive the lean culture transformation for the Value Stream
* Ensure high levels of engagement for RIEs and Value Stream
* Drive OpEx culture change through coaching of employees and leaders to drive lean behaviors, and follow the principles and practices of OpEx
* Track all changes/improvements made to provide Value Stream Leadership/Management the assurance that changes are effective and lasting, includes:
* Examining and evaluating the areas after improvements are implemented Posting/updating results to the Mission Control
* Center boards
* Reviewing new procedures/controls and appraising the efficiency and effectiveness of operations, and working with the Value Stream Coach, Site Leader, Department Managers and Supervisors to resolve any issues that might arise during implementation and/or maintenance phases
* Monitor and report on key metrics
* Other duties as identified by the Value Stream Coach to further the site’s Lean initiative

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Operations Agent Jobs

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Operations Agent Career Paths

Operations Agent
Operation Supervisor Operations Manager General Manager
Account Manager
5 Yearsyrs
Account Manager Account Executive Office Manager
Administrative Manager
6 Yearsyrs
Flight Attendant Office Manager Human Resources Manager
Business Partner
8 Yearsyrs
Flight Attendant Specialist Data Analyst
Data Manager
6 Yearsyrs
Advanced Repair Agent Help Desk Analyst Systems Engineer
Engineering Manager
10 Yearsyrs
Advanced Repair Agent Technical Support Specialist Systems Administrator
Information Technology Manager
8 Yearsyrs
Service Representative Client Services Manager Implementation Manager
Integration Manager
10 Yearsyrs
Office Manager Real Estate Agent Director, Inside Sales
Lead Generator
5 Yearsyrs
Dispatcher Operations Manager
Operations Project Manager
8 Yearsyrs
Specialist Operations Specialist
Operations, Senior Specialist
6 Yearsyrs
Office Manager Project Coordinator Production Manager
Processing Manager
7 Yearsyrs
Operation Supervisor Project Manager
Program Manager
8 Yearsyrs
Operations Manager General Manager Account Manager
Sales Account Manager
6 Yearsyrs
Operations Coordinator Contracts Administrator Subcontracts Manager
Senior Managed
7 Yearsyrs
Specialist Project Manager Information Technology Project Manager
Service Delivery Manager
11 Yearsyrs
Operations Manager Sales Consultant Sales Manager
Service Manager
7 Yearsyrs
Account Manager Sales Manager Operations Manager
Site Manager
7 Yearsyrs
Service Representative Legal Assistant Executive Assistant To Chief Executive Officer
Special Projects Manager
7 Yearsyrs
Dispatcher Technician Production Supervisor
Warehouse Manager
5 Yearsyrs
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Do you work as an Operations Agent?

Operations Agent Demographics

Gender

Male

53.7%

Female

44.1%

Unknown

2.2%
Ethnicity

White

58.3%

Hispanic or Latino

19.3%

Black or African American

10.5%

Asian

7.6%

Unknown

4.3%
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Foreign Languages Spoken

Spanish

60.1%

French

8.4%

Portuguese

4.2%

German

3.5%

Russian

2.8%

Italian

2.8%

Chinese

2.8%

Korean

2.1%

Carrier

2.1%

Arabic

2.1%

Turkish

1.4%

Latvian

1.4%

Hindi

1.4%

Swedish

0.7%

Swahili

0.7%

Lithuanian

0.7%

Tagalog

0.7%

Cheyenne

0.7%

Dutch

0.7%

Mandarin

0.7%
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Operations Agent Education

Schools

University of Phoenix

19.5%

Miami Dade College

6.0%

University of Memphis

6.0%

Arizona State University

5.4%

Georgia State University

4.7%

Embry-Riddle Aeronautical University - Daytona Beach

4.7%

Florida International University

4.7%

Strayer University

4.7%

University of North Texas

4.0%

Indiana University - Purdue University Indianapolis

4.0%

Ashford University

4.0%

Patrick Henry Community College

4.0%

Anne Arundel Community College

4.0%

Liberty University

4.0%

University of Nebraska at Omaha

3.4%

University of Toledo

3.4%

University of Nevada - Las Vegas

3.4%

Valencia College

3.4%

Temple University

3.4%

Metropolitan State University of Denver

3.4%
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Majors

Business

28.9%

Aviation

8.0%

Criminal Justice

7.9%

Communication

5.0%

Computer Science

4.6%

Psychology

4.3%

Computer Information Systems

4.2%

Accounting

4.2%

Management

3.9%

Information Technology

3.8%

General Studies

3.4%

Liberal Arts

3.0%

English

2.6%

Finance

2.6%

Health Care Administration

2.6%

Marketing

2.5%

Hospitality Management

2.2%

Automotive Technology

2.1%

Medical Assisting Services

2.1%

Computer Networking

2.0%
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Degrees

Bachelors

37.3%

Other

31.7%

Associate

14.2%

Masters

9.8%

Certificate

4.7%

Diploma

1.2%

Doctorate

0.9%

License

0.2%
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Top Skills for An Operations Agent

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  1. Aircraft Weight
  2. Customer Baggage
  3. Cargo
You can check out examples of real life uses of top skills on resumes here:
  • Work with numbers dealing with Aircraft weight and balance and professional extend my service to customers.
  • Managed air import cargo moving to Atlanta including customs clearance and delivery to various locations in the Southeast.
  • Open and close terminal security and aircraft entry doors for passengers or aircrew members.
  • Counted baggage and cargo being uploaded/unloaded during flight operations.
  • Consolidated daily reconciliation and reporting of all payments received by customer service agents.

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Top Operations Agent Employers

Jobs From Top Operations Agent Employers

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