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Popular operations agent certifications include Aircraft Dispatcher (ADX), Certified Management Accountant (CMA), or Security 5 Certification. To improve operations agent qualification and skills, we prepared some online courses to help in operations agent education paths.
| Rank | Major | Percentages |
|---|---|---|
| 1 | Business | 25.8% |
| 2 | Criminal Justice | 7.7% |
| 3 | Aviation | 7.6% |
| 4 | General Studies | 6.2% |
| 5 | Computer Science | 5.2% |
1. Operate Alibaba Cloud Systems and Services
Course description: ACA System Operator Certification Preparation Course is intended for individuals who have technical expertise in deployment, management and operations on Alibaba Cloud. It’s recommended for System administrators with at least one year of experience in deployment, management, and operations on Alibaba Cloud. ACA System Operator Certification is intended for individuals who have technical expertise in deployment, management, and operations on Alibaba Cloud. Certificate holders...
2. Operations Systems Excellence
The sole task of organisations is to either deliver customers the services that they require, or design, manufacture, and deliver products that customers are after. How do firms and organisations manage the very tasks that they carry out? How can operations themselves give excellence to organisations to enable them to be competitive? Operations management is concerned with the design, planning and control of operating systems for the provision of goods and services. This course will provide an...
3. Part 1 FAA Private Pilot Ground School (Part 61)
Introduction to flight training, Aircraft Structure, Systems and Flight Instruments...
4. Airline Operations: Flight Planning and Flight Dispatch
Airline Operations: Master the essentials of aviation - aircraft operational control and dispatch...
5. Fundamentals of Logistics, Supply Chain & Customer Service
Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...
6. Customer Service Foundation
An introductory course about understanding the foundations of Customer Service...
7. Start Improving Customer Service
Creating a Customer Service advantage in Your department or business through communication and Customer Management...
8. Your Customer Service Toolbox: Best Practices for Beginners
Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...
9. Customer Service
How to Approach New Customers and Maintain Existing Ones...
10. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
11. Operational Risks Management ORM
Operational Risks Management ORM Case Studies for Risk Management, Compliance, Audit, IS Security, Banking Professionals...
12. Customer Service Mastery: Delight Every Customer
Master Customer Service using this practical customer care course...
13. Operating Systems from scratch - Part 2
Learn memory management in operating systems as operating system forms the core of computer science...
14. Brilliant Customer Service: How to Impress your Customers!
Enhance your customer support and truly differentiate yourself from your competition!...
15. Customer Service: 6 Keys To Exceptional Customer Service
Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...
16. Customer Service Fundamentals: Putting People First
Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...
17. Operating Systems Final Part (4): File Systems & Threads
Learn the concepts of Operating Systems from scratch as Operating System forms the core of Computer Science...
18. Operating Systems Part 3: Synchronization and Deadlock
Learn the concepts of Operating Systems from scratch as Operating System forms the core of Computer Science...
19. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
20. [2023] Customer Service 2.0: Learn Digital Customer Service
Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...
| Operations agent education level | Operations agent salary |
|---|---|
| Master's Degree | $47,164 |
| Bachelor's Degree | $43,054 |
| Doctorate Degree | $47,941 |
| Some College/ Associate Degree | $37,703 |