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Operations agent education requirements

Updated January 8, 2025
2 min read
Usually, operations agents don't need a college education. The most common degree for operations agents is bachelor's degree with 47% graduates, with only 23% operations agent graduates earning associate degree. Operations agents who decided to graduate from college often finish University of Phoenix or Arizona State University. Some good skills to have in this position include logistics, data entry and faa.

Popular operations agent certifications include Aircraft Dispatcher (ADX), Certified Management Accountant (CMA), or Security 5 Certification. To improve operations agent qualification and skills, we prepared some online courses to help in operations agent education paths.

What education do you need to become an operations agent?

What degree do you need to be an operations agent?

The most common degree for operations agents is bachelor's degree, with 47% of operations agents earning that degree. The second and third most common degree levels are associate degree degree at 23% and associate degree degree at 17%.
  • Bachelor's, 47%
  • Associate, 23%
  • High School Diploma, 17%
  • Master's, 5%
  • Other Degrees, 8%

What should I major in to become an operations agent?

You should major in business to become an operations agent. 26% of operations agents major in business. Other common majors for an operations agent include criminal justice and aviation.

Best majors for operations agents

RankMajorPercentages
1Business25.8%
2Criminal Justice7.7%
3Aviation7.6%
4General Studies6.2%
5Computer Science5.2%

20 best online courses for operations agents

Advertising disclosure

1. Operate Alibaba Cloud Systems and Services

coursera

Course description: ACA System Operator Certification Preparation Course is intended for individuals who have technical expertise in deployment, management and operations on Alibaba Cloud. It’s recommended for System administrators with at least one year of experience in deployment, management, and operations on Alibaba Cloud. ACA System Operator Certification is intended for individuals who have technical expertise in deployment, management, and operations on Alibaba Cloud. Certificate holders...

2. Operations Systems Excellence

coursera

The sole task of organisations is to either deliver customers the services that they require, or design, manufacture, and deliver products that customers are after. How do firms and organisations manage the very tasks that they carry out? How can operations themselves give excellence to organisations to enable them to be competitive? Operations management is concerned with the design, planning and control of operating systems for the provision of goods and services. This course will provide an...

3. Part 1 FAA Private Pilot Ground School (Part 61)

udemy
4.6
(731)

Introduction to flight training, Aircraft Structure, Systems and Flight Instruments...

4. Airline Operations: Flight Planning and Flight Dispatch

udemy
4.3
(702)

Airline Operations: Master the essentials of aviation - aircraft operational control and dispatch...

5. Fundamentals of Logistics, Supply Chain & Customer Service

udemy
4.5
(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

6. Customer Service Foundation

udemy
4.5
(290)

An introductory course about understanding the foundations of Customer Service...

7. Start Improving Customer Service

udemy
4.8
(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

8. Your Customer Service Toolbox: Best Practices for Beginners

udemy
4.5
(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

9. Customer Service

udemy
4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

10. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

11. Operational Risks Management ORM

udemy
4.3
(1,174)

Operational Risks Management ORM Case Studies for Risk Management, Compliance, Audit, IS Security, Banking Professionals...

12. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

13. Operating Systems from scratch - Part 2

udemy
4.7
(1,078)

Learn memory management in operating systems as operating system forms the core of computer science...

14. Brilliant Customer Service: How to Impress your Customers!

udemy
4.7
(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

15. Customer Service: 6 Keys To Exceptional Customer Service

udemy
4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

16. Customer Service Fundamentals: Putting People First

udemy
4.4
(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

17. Operating Systems Final Part (4): File Systems & Threads

udemy
4.6
(518)

Learn the concepts of Operating Systems from scratch as Operating System forms the core of Computer Science...

18. Operating Systems Part 3: Synchronization and Deadlock

udemy
4.4
(684)

Learn the concepts of Operating Systems from scratch as Operating System forms the core of Computer Science...

19. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

20. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

Average operations agent salary by education level

Operations agents with a Doctorate degree earn more than those without, at $47,941 annually. With a Master's degree, operations agents earn a median annual income of $47,164 compared to $43,054 for operations agents with an Bachelor's degree.
Operations agent education levelOperations agent salary
Master's Degree$47,164
Bachelor's Degree$43,054
Doctorate Degree$47,941
Some College/ Associate Degree$37,703

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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