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  • Remote Customer Ops Strategy Associate

    Clipboard

    Remote operations agent job

    A fast-growing marketplace is seeking a Customer Ops Strategy Associate to enhance customer operations. This role involves redesigning processes, onboarding AI vendors, and managing teams while ensuring efficient cash flow. Candidates do not need specific prior experience but should demonstrate strong problem-solving skills and adaptability. The position offers 100% remote work, allowing for significant impact within the organization. #J-18808-Ljbffr
    $46k-94k yearly est. 2d ago
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  • Hospitality Operations Associate

    Sullivan Capital 4.0company rating

    Remote operations agent job

    Hospitality Operations Associate- Garden Gables Flexibility: Opportunity to work from home in the off-season when focusing on dedicated projects and administrative tasks About the Role Garden Gables - part of the Sullivan Capital hospitality collection alongside The Coach House (Salem, MA) and The Highliner (Gloucester, MA) - is seeking a hands-on, detail-driven Manager to lead daily operations and deliver an exceptional guest experience. This position is ideal for someone who thrives in boutique hospitality, enjoys wearing many hats, and takes pride in maintaining the highest standards of service and design. What You'll Do Oversee daily operations, cleaning staff, and contractors to ensure the property runs seamlessly. Serve as the primary on-site contact for guests, ensuring every stay is warm, polished, and personalized. Collaborate closely with our Marketing & Social Media Manager, Reservation Specialists, and ownership on storytelling, guest packages, and promotions. Support creative initiatives including photography, videography, and local partnerships. Manage inventory, payroll hours, and property reporting with precision and accountability. What We're Looking For 2+ years in hospitality, property management, or boutique hotel operations - or someone with closely related, transferable experience and a strong interest in boutique hospitality. Strong communication, organization, and leadership skills. Proficiency with remote door access control, Mews, Breezeway, Stripe, and internal applications. Must live within the Berkshires or within a 30-minute commute of Lenox, MA. Availability for occasional on-call support during evenings or weekends. The Ideal Fit You're resourceful, guest-focused, and thrive in environments where every detail matters. You can move fluidly between hospitality, operations, and creative work - and take pride in running a property as if it were your own.
    $67k-113k yearly est. 3d ago
  • Water Impact Intern - Pottsville District Office, District Mining Operations(College)

    Commonwealth of Pennsylvania 3.9company rating

    Remote operations agent job

    Discover a wealth of opportunities through internships with the Department of Environmental Protection! Join our mission to safeguard Pennsylvania's air, land, and water from pollution while enhancing the health and safety of its residents. As an intern, you will engage with various program areas and contribute significantly to our environmental efforts. If you are passionate about public service and eager to gain practical experience that can shape your career, do not miss this opportunity. Apply today and make a meaningful difference! DESCRIPTION OF WORK As an Engineering Intern, your primary responsibility will be to assist staff engineers and geologists in evaluating the effects of mining operations on water resources. You will be involved in collecting and organizing hydrological and engineering data, which will support the analytical efforts of the engineering and geological teams. This position may require travel throughout eastern Pennsylvania, providing you with the opportunity to encounter various environmental issues. Furthermore, you will play a role in assessing permitted mine sites and, when necessary, aid in site investigations and research related to mine history for the Bureau of District Mining Operations. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time internship that will run from 5/1/2026 through 8/28/2026 Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch Telework: You may have the opportunity to work from home (telework) part-time, on a schedule that aligns with the supervisor. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Pottsville. The ability to telework is subject to change at any time. Additional details may be provided during the interview. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Internship Requirements: Enrollment in good academic standing as a FULL-TIME student in a bachelor's, or advanced degree program in: Mining Engineering Environmental Engineering Civil Engineering An approved major course at an accredited college or university. Good academic standing (2.0 GPA or higher) Freshman year completed by May 2026 Pennsylvania residency or enrollment of a Pennsylvania college or university. Additional Requirements: You must possess a valid driver's license which is not under suspension. You must be able to perform essential job functions. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
    $37k-46k yearly est. 3d ago
  • Warehouse Operations Associate

    Purolator International 4.5company rating

    Operations agent job in Columbus, OH

    Working at Purolator International is more than a job. It's an opportunity to be part of a winning team and to contribute to the success of our growing company. Purolator International is a leading U.S. based supply chain logistics solutions provider specializing in the air and ground forwarding of express, freight and parcel shipments, customs brokerage, and fulfillment and delivery services to, from and within North America. We are a subsidiary of Purolator Inc., Canada's largest leading integrated freight, package, and logistics solutions provider. You can learn more about us on YouTube and LinkedIn. When we say we're the best, we're not just tooting our own horn. We're incredibly proud of the many awards we've won for shipping to, from, and within Canada. Purolator International provides a "Best in Class" Total Rewards package to employees and their families. Medical & Prescription Drugs (80%+ premium paid by Employer) Employer Funded Health Savings Account (H.S.A) Dental and Vision plans Employer funded Short/Long Term Disability & Life Insurance Accident, Hospital & Critical Illness Plans Retirement Plan Employer Contribution (50% Match up to 8% of Your Eligible Salary) Annual Bonus Incentive Plan Paid Time Off Including: 10 Vacation Days, 7 Sick Days, 4 Personal Days Paid Holidays 100% Paid Extended Parental/Maternity Leave Program 100% subsidized pay Military/Reserves Leave Program Tuition Assistance Wellness Program Identify Theft Protection Discount Program Pet Insurance Discount Program We also offer social responsibility initiatives covering a wide range of business aspects and employee relationships such as supporting local communities, educating, and empowering workers, promoting gender equality and minorities, reducing our footprint, etc. Description The Warehouse Support Rep II serves as a leadership position within the warehouse, with primary responsibility for assisting the Operations Support Specialist and ensuring the efficient operation of our Columbus facility. This role also provides coverage during staff absences, maintaining continuity across all warehouse functions and supporting team members as needed. The schedule for this role is Monday- Friday, 2:30pm - 11:00pm EST with a 30 minute lunch and 40 working hours per week. Responsibilities Daily functions may consist of one or all the following: Lead operations by ensuring freight being processed correctly, operation staffed appropriately and audit pieces for accuracy Process freight on the floor as needed: loading & unloading trailers Administrative Processing: Create routing sheet within Beacon (ERP system) so operations is aware of what customers and which trucks will be processed Set up the first truck for departure; involves paperwork preparation Create labels as needed for specific customers Create report itemizing piece count for the day, weight of line hauls, numbers of skids, etc.; ensure Induction and Branch ops reports are complete Check TSD exception report to ensure no local trucks listed under the exceptions Customs CCI and PARS process scanning and email Beacon data entry Train new hires and lead cross training between warehouse & office processing Communication with internal departments (i.e., District Quality Service Managers & Customer Support) to ensure accurate freight processing, product track & trace, updates on issues, guidance on decision making with customers Communicate with drivers & carriers to schedule pick-ups; on an as needed basis Carry out other duties as appropriate and as assigned by his/her manager Experience Minimum 2 years of warehouse operations & freight processing experience Knowledge of ERP systems Microsoft Office (Excel & Word) Experience leading a team preferred Flexibility for occasional shift change during peak season This is a physical, fast-paced position that involves continual lifting, lowering, and sliding packages that typically weigh 25-35 lbs. and may weigh up to 70 lbs. Must be able to work in varying temperature conditions during the seasons Working Conditions Working conditions under which the job is performed include, but are not limited to concentrated visual or auditory attention, repetitive movements (i.e. labeling, scanning), standing for extended periods of time, heavy physical effort (i.e. lifting, pushing, pulling), walking, bending, working in various temperature conditions Purolator International values diverse perspective and life experiences. Purolator International encourages candidates of all backgrounds to apply, including people of color, immigrants, refugees, women, people who identify as LGBTQ, people with disabilities, veterans, and those with diverse life experiences. Candidates applying will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you require an accommodation during the recruitment process, we will work with you to meet your needs. Purolator International participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program ***************** Any offer of employment is contingent upon the results of the Company's lawful preemployment checks, which may include background and reference checks, in compliance with applicable federal, state and local law.
    $39k-74k yearly est. 3d ago
  • Vendor Operations Associate - Valuations

    Servicelink 4.7company rating

    Remote operations agent job

    Are you in search of an exciting opportunity to learn and grow in a dynamic new career? If so, ServiceLink, the best in the mortgage industry, invites you to apply for the opening of Vendor Operations Associate, a position which carries the responsibility of efficiently processing Valuation orders. If you are quality-driven and possess excellent communication skills, you may be the ideal candidate for Vendor Operations Associate. Your ability to maintain positive and professional business relationships with vendors and staff will be highly valued by ServiceLink, a company committed to providing on-going training and supporting every employee's motivation to reach career goals. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Maintain daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification, and appropriate resolution of vendor profile issues. · Manage vendor timelines, appointments and engagement agreements · Relay reminders to vendors re: Quality, turnaround times, website usage, etc. · Provide suggestions as to assist the team with resolving every day operational challenges. WHO YOU ARE You possess … · The ability to maintain a positive and professional business relationship with vendors and internal staff. · Computer literate with the ability to learn software applications · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards · The ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines for our clients Responsibilities · Follow vendor management guidelines for maintaining daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification and appropriate resolution of vendor profile issues and handling of transactional issues. · Maintain compliance with Independence Guidelines. · Maintain a positive and professional business relationship with vendors and internal staff. · Manage vendor timelines, appointments, and engagement agreements. · Relay reminders to vendors re: Quality, turnaround times, website usage, etc. · Follow through with established team goals. · Ensure appropriate escalation paths are followed and timely resolution is accomplished. · Communication workflow expectations with consumers and vendors. · Provide suggestions as to assist the team with resolving every day operational challenges. · Attend and participate in regular department meetings and provide feedback when necessary. · Responsible to meet department productivity and quality goals. · Communicate with all stakeholders on a regular basis. · Perform all other duties as assigned. Qualifications · The ability to maintain a positive and professional business relationship with vendors and internal staff. · Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent. · Familiarity with basic Microsoft Office (Outlook, Excel, and Word). · High School diploma or equivalent. · Knowledge of office processes, procedures, and technology. · Computer literate with the ability to learn software applications. Duties require professional verbal and written communication skills and the ability to type 30 wpm. This is normally acquired through one to three years of office experience. · Role requires willingness to work a flexible schedule. We can recommend jobs specifically for you! Click here to get started.
    $52k-96k yearly est. Auto-Apply 11d ago
  • Sr. Operations Associate

    Eli Lilly and Company 4.6company rating

    Remote operations agent job

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. The Sr. Operations Associate (OA) will report to an Associate Director of Packaging Operations. The OA will be responsible for providing leadership within the area's process team, managing projects and process improvements, acting, as a liaison between operations and multiple functional groups to support event management, change controls, etc. The OA will also assist the operations team in the day to day management of the production floor and lead investigations and drive implementation of actions associated with deviations. Key Objectives/Deliverables: Support Site Leadership to build a capable site organization by delivering area operational procedures, quality processes and controls for the Packaging area. Monitor and build a strong safety culture Ensure consistency of operations across shifts through active engagement on the shop floor and through Gemba walks and Practice vs. Procedure evaluations. Participates and/or lead cross functional teams in the development and implementation of strategies associated with the area for the following initiatives: Continuous Improvement, Root Cause Analysis (RCA), Failure Modes Effect Analysis (FMEA), Operational Standards for Supply Chain Excellence (OSSCE). Understand and influence the manufacturing control strategy for their area. Trained as a Lead Investigator Development and monitoring of metrics for the area Aid in issue resolution, batch/product approvals, and production schedule execution. Lead specific activities of the process teams. Potential back-up of Associate Director/Manager Minimum Requirements: Bachelor's degree (or equivalent work experience) Experience: 2 to 5 years Operations or Manufacturing Support in Pharmaceuticals Responsible for maintaining a safe work environment, working safely, and accountable for supporting all HSE Goals Understanding of basic requirements of regulatory agencies such as the FDA, EMEA, DEKRA, and OSHA. Excellent interpersonal, written and oral communication skills Ability to travel up to 10% Additional Preferences: Technical or Science degree preferred Previous leadership/supervisory experience helpful Career interests in Operations Leadership Device Assembly or Packaging experience Education Requirements: Bachelors degree (or equivalent work experience in cGMP production) Other Information: The position is for the Lilly Research Triangle Park site and during the project phase will allow for a flexible working environment will the ability to periodically work remotely based on the project phase and site activities. Must be flexible to attend meetings or support off-shifts (operations is 24/7) Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $65,250 - $160,600 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly
    $65.3k-160.6k yearly Auto-Apply 3d ago
  • Revenue Operations Associate

    Rain 3.7company rating

    Remote operations agent job

    About the Company Rain makes the next generation of payments possible across the globe. We're a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. Our Ethos We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. About the Role We're hiring a Revenue Operations Associate to make sure potential clients have a smooth experience with Rain from the very first meeting until their contract is signed. This role is focused on keeping our sales process organized, ensuring follow-ups happen on time, and making sure the right people at Rain are looped in at the right stage. What You'll Do Make sure we hit all the key touchpoints with clients - from the first call through to the signed contract - so nothing falls through the cracks Keep HubSpot up to date with all client activity, meetings, and next steps Keep deals moving by updating BD, Partnerships, Legal, and Compliance teams asynchronously, and by running weekly standups to align on next steps Track pipeline progress and prepare simple reports on status and conversions Create and improve processes to make the sales cycle smoother and faster Help prepare proposals and contracts and coordinate across teams What we're looking for 2-4 years of experience in sales support, revenue operations, or client operations at a high-growth startup (ideally Series A/B stage) Proven track record managing a sales pipeline and client lifecycle in HubSpot (or a similar CRM), including building reports, workflows, and dashboards Demonstrated ability to keep complex, multi-team processes organized and on track, with strong attention to detail Clear, professional communicator who can confidently engage with both clients and internal stakeholders Experience thriving in a fast-moving, changing environment where priorities shift and processes are still being built Nice to have, but not mandatory Working on designing revenue strategies Experience in fintech products and services Things that enable a fulfilling, healthy, and happy experience at Rain: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off. Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you'd like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment. Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental, and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan. Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success. Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing. Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.
    $76k-125k yearly est. Auto-Apply 2d ago
  • Strategy & Operations Associate

    Lightyear 4.0company rating

    Remote operations agent job

    The Company: Lightyear builds software that is revolutionizing the telecom management experience for hundreds of enterprises. Lightyear's platform helps enterprise IT teams automate telecom procurement, network inventory management, telecom bill payment, and much more, and is utilized by companies including Honeywell, Alo Yoga, Palo Alto Networks, and Louis Vuitton. Lightyear has raised nearly $50M from the first investors in Roblox, Discord, Coupang, Robinhood, and Flexport. The Position: As a Customer Strategy & Ops (CSO) Associate, you will sit at the intersection of our customers, product, and go-to-market teams. You'll guide customers through the full lifecycle with a focus on training, enablement, renewals, and identifying/driving expansion opportunities. You'll spend time ensuring that our customers achieve successful outcomes and work cross-functionally with our Sales, Operations, and Product teams. As the first CSO hire, you will help refine and execute the foundational playbooks, tooling, and processes that scale Lightyear's customer experience. This role is designed to grow into the right hand of the Head of Customer Success, with significant growth in responsibility and compensation over time. This position will be full-time and fully remote with competitive total cash compensation ranging from $115-135k based on experience and additional equity compensation. Key Responsibilities Build strong, lasting relationships with IT managers, procurement teams, and other customer stakeholders Deliver relevant training and enablement materials to customers to ensure they have confidence and success with the Lightyear platform Measure and communicate impact through the use of product analytics and financial metrics, including ROI analyses and customer case studies Prepare and deliver quarterly business reviews that connect customer goals with Lightyear's product impact Directly impact GDR and NDR by owning customer renewals, proactively identifying account risks, and leading opportunities for expansion in partnership with Sales Advocate for customers internally, influencing product and operations decisions Ideal Qualifications 2+ years experience post undergrad at a top-tier consulting, investment banking, startup, or comparable operationally intensive experience Proven ability to operate with high velocity, balancing hands-on execution with strategic thinking in a fast-paced environment Strong communication, presentation, and relationship-building skills High degree of comfort with Excel including the ability to spot trends, interpret reports, and refine/build dashboards Bonus if located in Austin (Hiring Manager is based in Austin)
    $115k-135k yearly Auto-Apply 39d ago
  • Development Operations Associate

    50Can, Inc. 3.5company rating

    Remote operations agent job

    About 50CAN 50CAN: The 50-State Campaign for Achievement Now, a nonprofit organization that works at the local level to advocate for a high-quality education for all kids, regardless of their address. We develop local education leaders by providing them with the research, tools and ideas needed to create learning environments that best meet every child's needs. 50CAN operates campaigns in Connecticut, Delaware, Denver, Georgia, Hawaii, New Jersey, New Mexico, North Carolina, Ohio, and Tennessee and is led by CEO & Founder Marc Porter Magee. Development Associate Overview As a key member of the 50CAN national team, the Development Operations Associate is responsible for maintaining and strengthening core processes and systems to support national and local fundraising. This role is focused on donor data management and providing support for the execution of a high-volume of grant writing and fundraising efforts throughout the year. The Development Operations Associate is a virtual position and reports directly to the Director of Strategic Growth, with frequent collaboration with the VP of Strategic Growth, Grant Writing Manager, and Development Manager. Key responsibilities include: Maintaining up-to-date and accurate donor and gift records in our donor database, safeguarding the integrity of fundraising data; Leading donor recognition and gift acknowledgement-confirming donor contact information with teams across the organization and creating donor acknowledgement letters; Preparing working documents to support the development of content for a diverse, high-volume calendar of grant proposals and reports; Driving the communication of cross-team project timelines to ensure deadlines are met; Maintaining tracking systems for important dates, reporting and project metrics; Copy editing all grant documents prior to submission; Supporting with the creation of attachments for submissions; Owning the submission of grant projects through funder portals ensuring the accuracy and high-quality of all materials; Utilizing the donor database and online donation systems to pull relevant donor and gift reports, as requested; Researching grant opportunities and requirements via foundation websites and new donors as directed, using DonorSearch, public filings and internal data; Supporting the Development Manager in the execution of dynamic online fundraising campaigns throughout the year and analyzing online fundraising results to inform future campaigns; and Gather, track, and evaluate campaign metrics data to present compelling narratives of our impact to funders and other stakeholders. Growth opportunities in the role include: Exposure to grant writing best practices through involvement in the production of related materials, such as grant proposals, interim and final reports, funder emails, social media content, brochures, etc.; Development of key skills related to individual and foundation research including observing and engaging in donor cultivation and stewardship strategies; and Working with a highly-supportive, experienced development team committed to organizational success, innovation and individual growth. Who You Are We are seeking a strong project manager who is organized, proactive and can build strong relationships within the organization. In addition, the ideal candidate is: Fast-paced, urgent, and high capacity. The ideal candidate will have the ability to work quickly, under pressure, and with strong attention to detail. Committed to high standards. No matter how small the task, the ideal candidate holds themselves and their work to a high bar, is perpetually open to feedback for growth and has the ability to copy-edit their work (and the work of others). Comfortable with databases and relationship management systems. Ideal candidates have experience working with a variety of databases and/or information management systems, and are self-motivated and unafraid to explore functionalities to meet team needs. Exceptional candidates will have an interest in driving improvement to the team data processes. Driven by strong values, integrity and humility. Our core values (“PORCH”) are plussing it, optimism, relentlessness, candor and humility. The ideal candidate will enjoy collaborating with us to advance the mission in a culture defined by those values, a sense of humor, “roll up your sleeves” work ethic and a willingness to do what it takes. Working at 50CAN This position is fully remote (East Coast hours) with a starting date as soon as possible. The salary range for this position is $58,500 - $65,000 and will be determined based on experience and qualifications. This role will require some travel( In addition, 50CAN offers a comprehensive benefits package. 50CAN is an equal opportunity employer and we encourage people from diverse backgrounds to apply. How to Apply Interested applicants should apply through 50CAN's BambooHR portal here. Please submit your current resume and cover letter through the BambooHR portal.
    $58.5k-65k yearly 11d ago
  • Operational Advisor (Patient Payments) (Remote)

    3DS Dassault Systems

    Remote operations agent job

    Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy. About our Company: Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at ***************** About the Team: The Professional Services Operational Advisor is a Subject Matter Expert (SME) role focusing on advising and mentoring our clients/partners during and after implementation of Medidata Clinical Cloud Products on our Unified Platform. Using your operational experience in Clinical Operations and/or Clinical Data Management you will be a key member of the Medidata Professional Services team driving the successful implementation and adoption of one or more Medidata Clinical Cloud Products within our Partners. Responsibilities: Key activities performed by the Professional Services Operational Advisor will include: * Provide strategic input, guidance, advice, knowledge and best practices to support Partners in driving implementation and adoption of Medidata Clinical Cloud Products * Advise and mentor clients/partners during implementation which may include workshop delivery * Establish "Trusted Advisor" Partner relationship through effective consultation * Provide operational expertise during and after implementation and enablement Enablement activities * Lead and deliver new release overviews, knowledge transfer and risk assessments in providing operational input and support to the implementation of new releases * Develop and maintain relationships with SMEs * Attend Key Operational Meetings in support of Medidata Clinical Cloud Products * Work closely with the relevant Sales team members to support further adoption of products across the platform * Where appropriate develop operational specific materials to support the use of Medidata Clinical Cloud Products The Professional Services Operational Advisor is responsible for maintaining a high-level of expertise for their assigned Medidata Clinical Cloud Products. They are expected to invest approximately 15% of their time in the following key internal Medidata activities: * Maintain individual Product and Industry expertise by attending regular Product Training and external industry training, e.g. conferences. * Represent Professional Services team in Product Adoption and Optimization (PAO) workstreams and initiatives; sharing knowledge back to the full Professional Services team * Support training of wider Professional Services team to enhance Product and Industry knowledge across team * Collate and maintain list of defect and enhancements that require addressing by Medidata Product teams * Provide operational insight to defect and enhancement requests * Provide operational input to Medidata's implementation process, best practices and collateral roadmaps ensuring that Professional Services team is represented * Attend specific Product Forums related to Medidata Clinical Cloud Products * Ensure SOPs and other process documents are up to date * Work with Medidata Global Education on the development of training plans and collateral material. The Professional Services Operational Advisor will collaborate with the following teams: * Technology team * PAO * Mediata Academy * Professional Services teams * Operational Excellence * Sales * Customer Success Qualifications: The successful candidate will have: * Ability to challenge processes that are inefficient or counterproductive and establish/deploy new processes to improve efficiency, strong change management and collaboration skills. * Demonstrated practical knowledge of Clinical trial software technology * Excellent interpersonal, organizational, communication (public speaking and teaching), presentation and writing skills * Proven ability to successfully work independently on new projects and initiatives while also being able to collaborate with others when needed to achieve goals * Ability to overcome obstacles, troubleshoot and reach resolutions * Willingness for up to 30% national/international travel time In addition, the candidate will: * Demonstrate they can work independently * Take initiative and demonstrate responsibility and accountability * Collaborate well with other functions/departments * Possess 8+ years experience from Clinical Operations and/or Clinical Data Management roles in Sponsor, CRO or other equivalent organizations * Possess 4+ years experience from Patient/Participant Payments processing roles in Clinical Technology provider, Sponsor, CRO or other equivalent organizations * 4 - year Degree required or equivalent experience * Medidata employees: At a minimum Senior Implementation Consultant or Senior Project Manager level (or above) * Lead change and think strategically * Create/lead strategic initiatives * Lead teams - both internal and customer - during the implementation of a 'change management (or other)' initiatives * Consult/advise customers * Engage with customers and internal stakeholders at Senior/Exec level * Be involved in the selling process - and making presentations to customers As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location.The salary range for positions that will be physically based in the NYC Metro Area is $114,750 to $153,000. The salary range for positions that will be physically based in the California Bay Area is $121,500 to $162,000. The salary range for positions that will be physically based in Texas or Ohio is $101,250 to $135,000. The salary range for positions that will be physically based in the Boston Area is $113,250 to $151,000.The salary range for positions that will be physically based in all other locations within the United States is $102,750 to $137,000. Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year. Equal Employment Opportunity: In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Applications will be accepted on an ongoing basis until the position is filled. #LI-MW1 #LI-Remote
    $121.5k-162k yearly 39d ago
  • Creative Operations Advisor

    Creative Force

    Remote operations agent job

    Application Deadline January 30, 2026 Department Sales Employment Type Full Time Location Remote, US Workplace type Fully remote Reporting To CRO What's the Role? Creative Operations Advisor Self-Assessment Who Isn't This Role For? About Creative Force eCommerce is powered by content. Creative Force is the leading workflow platform for eCommerce content production at scale. Creative Force gives you insightful real-time data without taking you out of your favorite applications, automating repetitive administrative tasks like file naming and syncing and freeing creatives to focus on their actual work. It's an end-to-end solution-from sample intake to web upload-made specifically for busy content studios. No more spreadsheets, manual data entry, style guide confusion, constant switching between apps, “status?” emails, or lost samples. Say yes to reduced lead times, higher throughput, lower costs, and happier customers. Transparency, automation, and optimization will turn high-volume content studios into incredibly-high-volume content studios.
    $92k-126k yearly est. 4d ago
  • Weekend Global Transportation Operations Specialist

    GE Aerospace 4.8company rating

    Remote operations agent job

    SummaryAs a member of the Global Transportation team, you'll work on an international team that contributes to GE Aerospace's transportation & logistics excellence. You will develop a deep understanding of the business' logistical needs and the impact of our operations and resolve some of our biggest transportation challenges. You'll execute our transportation processes to ensure our supply chain's logistics operate smoothly and use a data driven, analytical approach to resolve issues and improve our performance. This role will work a non-standard work schedule, your typical work week will be Friday through Monday to ensure our logistics operations and our ability to delivery material to clear our engines to build continues to flow through the weekend. This role is open to remote consideration in EST and CST.Job Description Execute the Clear to Build Process and Standard Work to transport, track and ensure parts are delivered to meet our future weekly engine output goals. Surface emerging international and domestic delivery issues and act as the transportation escalation point during the weekend to pull in the right stakeholder to resolve delivery issues. Lead cross-functional projects to ensure optimal internal process for supply chain fulfilment. Develop relationships to gain knowledge of business plans requiring logistics strategy, tactical and transactional refinement to meet demands. Embrace and utilize supplier metrics to develop and implement process improvements aimed at reducing the shipment processing cycle time, enhancing quality, productivity, and service capability. In addition, global transportation finances, price inflation and deflation, premium transportation utilization, and on-time delivery performance. Enable operations team by preparing both operational and financial performance data, through embracement of global transportation digital tools. Contribute to GE Aerospace's transportation quality program to include identifying transportation supplier process & performance gaps and managing long term process improvements with suppliers. Develop and maintain relationships with supplier operations personnel to assist with defect resolution, corrective & preventative action implementation Plan and implement changes in operating practices that contribute to the overall reduction in operating expenses while providing satisfactory services the customers In collaboration with GTO Operations, identify cost savings projects and effectively manage to completion and realized savings. Champion regulatory, policy and procedure compliance as well and EHS standards Required Qualifications Bachelor of Science (or a high school diploma / GED with at least 4 years of logistics experience) + 3 years of logistics experience Desired Characteristics Experience of both international and US domestic logistics operational experience. Understanding of global customs requirements Root cause analysis, corrective & preventative action process expertise Advanced MS Excel Possess a strong customer centric service approach, while balancing policy, procedures, and transportation objectives & goals Demonstrated ability to maintain schedules and meet deliverables in a fast paced highly dynamic environment Demonstrated knowledge and expertise managing in a metrics-based environment to include data compilation and analysis, and effectively managing performance gaps Possess excellent organizational skills to effectively manage multiple priorities concurrently Operational background an advantage Humble: respectful, receptive, agile, eager to learn Transparent: shares critical information, speaks with candor, contributes constructively Focused: quick learner, strategically prioritizes work, committed Leadership ability: strong communicator, decision-maker, collaborative Problem solver: analytical-minded, challenges existing processes, critical thinker The salary range for this position is $89,500 - 120,000. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive plan. This posting is expected to close on August 12, 2025. GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. Additional Information GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No #LI-Remote - This is a remote position
    $89.5k-120k yearly Auto-Apply 4d ago
  • Temporary Communications and Content Operations Specialist

    Berklee College of Music 4.3company rating

    Remote operations agent job

    Berklee is the premier destination for the study of contemporary music and the performing arts. We offer degrees and other programs at our campuses in Boston, New York, and Valencia, Spain, at our Berklee Abu Dhabi Center, and through Berklee Online, the largest worldwide provider of music education. As a member of the communications team in Berklee's Communications and Marketing Division, the Communications and Content Operations Specialist supports our division's efforts to keep our diverse and innovative community informed and engaged through our website, digital signage, email, and other engagement tools. Reporting to the Associate Director of Communications, this role manages our internal communications calendar and supports integrated communications campaigns for operations, major events and initiatives, and institutional updates. This is a highly collaborative and detail-oriented role. Strong interpersonal communication skills, attention to detail, and project management skills are critical to success in this role and ensuring the team can effectively and efficiently meet the institution's needs. This person is expected to have a working knowledge of digital communications platforms as well as best practices and trends. This role is a one-year temporary position to support our team's operations as we prepare to launch a completely redesigned website ecosystem. ESSENTIAL FUNCTIONS/PRIMARY DUTIES AND RESPONSIBILITIES: ● Website Content Management: Manage key web pages, content update processes, and internal announcements; support departments in managing their site content. ● Project Management: Use project management tools (e.g., Airtable and Asana) to manage the team's work and ensure projects stay on track. ● Email Communications: Draft and review copy for email communications; build and send Mailchimp campaigns; and perform Mailchimp code checks. ● Communications Campaigns: Support broad communications campaigns across Berklee, from operations to major events and initiatives to institutional updates. ● Audience Management: Manage Mailchimp audiences (including lists for faculty, staff, and students); keep audiences up to date with appropriate tags. ● Digital Signage: Design slides and curate the Boston campus playlist. ● Data Analysis: Review available data across team's communications platforms to identify trends and opportunities for continuous improvement. ● General Operations: Manage internal communications calendar; develop and maintain team documentation and templates; manage shared inboxes. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: ● Experience: Minimum of 3 years of experience in a digital communications role. Experience in higher education is a plus. ● Technical Skills: Proven experience with Drupal or similar CMS, project management tools (e.g., Airtable, Asana), email marketing platforms (e.g., Mailchimp), content design software (e.g., Canva, Google Slides), and Excel/Google Sheets. ● Attention to Detail: Extremely detail-oriented for accuracy, consistency, and quality. ● Project Management: Demonstrated experience managing projects of varying scopes and depths; excellent prioritization, assessment, and problem-solving skills. ● Communication: Exceptional written and verbal communication skills. ● Digital Communications Knowledge: Demonstrated knowledge of and familiarity with digital communication platforms as well as trends and best practices, especially around accessibility and writing for the web. ● Interpersonal Communication: Strong relationship-building and -nurturing skills, and ability to collaborate with colleagues at all levels of the institution. ● Continuous Learning Mindset: Curiosity and commitment to learning new skills and technologies, and openness to emerging tech, including AI. ● Collaboration and Independence: Equally comfortable and adept with independent work and collaborative work. ● Work Environment: Ability to respond quickly and calmly when urgent communication needs arise; adept at managing multiple projects simultaneously and efficiently. Hiring Range: $67,000 to $79,000; salary dependent on relevant experience and education. This is a fully remote position. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law. As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at ************************ or call ************. *Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.* Employee Type:Temporary (Fixed Term)
    $67k-79k yearly Auto-Apply 30d ago
  • Dispatch/Operations Specialist

    Franklin County, Oh 3.9company rating

    Operations agent job in Columbus, OH

    Purpose Coordinates dispatching functions for Metro Parks and supports specialized functions within the Operations Department. Performs and coordinates the dispatching function of Metro Parks, including developing assigned dispatching schedules to maximize dedicated dispatch operations. Provides guidance, training, feedback, instruction, and functional supervision of Park Rangers when they are assigned to dispatching functions. Maintains and reviews dispatching logs to ensure accuracy and completion. Responds to requests for dispatch log information from parks and outside agencies. Follows-up on inquiries requiring additional information. Trains new Park Rangers on dispatching functions, including expectations, systems, methods, and requirements. May instruct during in-service training relative to the dispatching/communications program. Evaluates and ensures that dispatch equipment is operational and coordinates any needed repairs to equipment. Works with vendors. Drafts and recommends changes in policies and procedures relative to the dispatch function and communication endeavors. Ensure appropriate records, including dispatch logs and training records, are maintenance consistent with established programs and guidelines. Serves as lead dispatcher for assigned special events, critical incidents, and other situations when Incident Command Management (ICM) is activated. Serves as a coordinator with the unhoused population. Connects unhoused population to appropriate resources. Trains staff regarding best practices and procedures. Assist in coordinating Mobile Data Terminals (MDTs), radios, and LEADS programs, including purchasing, maintaining, and arranging for repairs, and updating equipment and software. Ensures staff are properly trained in the use of MDTs and in compliance with established policies. Ensures necessary certifications are up to date with outside agencies. Assists in the management and coordination of the security camera program; serves as a resource on the use of cameras in investigations; troubleshoots and reports issues with security cameras throughout Metro Parks. Prepares criminal analysis and other statistical reports; analyzes data and logs looking for patterns or trends in criminal activity within Metro Parks. Serves as a liaison with other agencies, including Franklin County Sherriff's office and Columbus Police, relative to communication activities. Oversees evidence lockers and lost & found programs throughout Metro Parks. Serves as a liaison with outside organizations as needed. Engages with visitors, addresses complaints, and activating responses from outside agencies as situations warrant. May be assigned to work special events and major public programs. May assist Human Resources and Ranger staff in conducting background investigations. Performs all other duties as assigned or required. Qualifications Must be at least 21 years of age. Education/Experience: Associate's degree or above in Natural Resources Management, Natural Resources Law Enforcement, Parks and Recreation, or equivalent combination of related education and experience. Experience with dispatching required. Experience working with the public required. Experience working in a park setting desired. Language Skills: Ability to communicate effectively and courteously through speech and in writing with coworkers, supervisors, local law enforcement agencies, and the general public on a daily basis. Team-Oriented: Works on a team. Outstanding customer service, communications and interpersonal skills. Attendance: Being present at work is an essential function of the position. Mathematical Skills: Ability to calculate fractions, decimals, and percentages. Reasoning Ability: Ability to quickly recognize and assess conditions/situations and take appropriate actions; define problems, collect data and draw valid conclusions; ability to make sound decisions quickly, and logically approach a situation. Licenses, Registrations: Possession of a valid Ohio driver license, insurable by Metro Possession of valid First Aid/CPR/AED certification and completion of OC chemical spray class within twelve (12) months of employment. Physical Demands: While performing the duties of this job, the employee is regularly required to walk, stand, talk and hear, operate two-way radio, sit, work with hands, drive park vehicles. The employee is frequently required to use hands to complete reports, use personal computers, etc. Work Environment: While performing the regular duties of this job, the employee may work both inside in an office environment and outside in a variety of weather conditions. The noise level in either work environment is usually moderate. Attention to Detail: Ability to complete routine forms, reports, and memos accurately and efficiently. Other Information The above Description represents the essential and most significant duties of this position. It is not intended to exclude other work duties, assignments and responsibilities not mentioned herein. Columbus and Franklin County Metro Parks has a longstanding commitment to provide a safe, quality-oriented and productive work environment. Alcohol and drug abuse pose a threat to the health and safety of Columbus and Franklin County Metro Parks' employees and to the security of the organization's equipment and facilities. For these reasons, Columbus and Franklin County Metro Parks is committed to maintaining a drug and alcohol-free work environment. Supervision Received: Scioto Audubon Park Manager. Given: Functional supervision of all levels of Park Rangers involved in dispatching functions. FLSA Status Given the nature of this classification's duties/responsibilities, it has been designated as Non-Exempt under the governing Fair Labor Standards Act and, therefore, is entitled to formal overtime compensation and/or formal compensatory time. Core Values Attendance: Is at work as scheduled; reports to work on time; follows proper procedures for requesting leave or calling off. Policies & Procedures: Follows established policies and procedures; inquires of supervisor if unclear on policy/procedure, includes following safety policies, procedures and protocols. Professionalism: Handles the responsibilities of the position in an effective manner; maintains integrity and appropriate behavior in dealing with conflicts and challenges with the public, co-workers, and managers; offers differing points of view in an acceptable manner. Team Player: Supports other members of the organization in accomplishing their goals and projects; recognizes and credits others for their contribution in achieving goals. Positive Attitude: Supports Metro Parks established priorities at all times; cultivates team environment; exhibits enthusiasm while carrying out responsibilities; looks for solutions to work conflicts and challenges. Productivity: Thoroughly completes work in a timely manner; organizes and plans assignments well or follows supervisory instructions well with little explanation; follows-up as needed. Quality: Demonstrates technical competence, meets job expectations; completes assignments with few errors. Initiative: Does not wait to be told what to do; appropriately makes suggestions for improvements; does not hesitate when things do not go according to routine and quickly adjust to meet expectations. Interpersonal Communication: Interacts with others with tact and courtesy; communicates clearly and effectively; shares information with supervisor or coworkers to achieve goals; responsive to the public.
    $42k-53k yearly est. 60d+ ago
  • Contract Operations Specialist

    Lancesoft 4.5company rating

    Remote operations agent job

    5 days per month Onsite, for a strong candidate, fully remote is an option depending on location (Local preferred) OBJECTIVES/PURPOSE (3-4 bullets) The Contract Operations (CO) Team is a newly formed group within Client s Global Legal Function with the objective of enabling Client s contracting process by delivering simplification and efficiency, improving service and providing a transformation engine for continuous improvement. Building and Delivering Simplified and Agile Solutions is our overarching vision with Patients at the center of all that we do. The CO Team Member is responsible for supporting a team focused on delivering accurate and complete contracts to its business clients and facilitating the process of purchasing goods or services via an integrated, digital platform. The CO Team facilitates Client s overall contracting process and partners with Business requestors, Procurement and contracts lawyers on the Legal team to help ensure that contracts are accurate and legally binding. This includes responsibilities such as processing Contract requests in line with the Client Legal and Finance policies and relevant guidelines, handling and maintaining contract records and contract documentation and addressing contract related queries. Key Objectives Include: Delivering the end-to-end contracting process in an effective and efficient way, ultimately focused on agility, cycle time and accuracy. Ensuring that contract-related metrics are tracked and SLA to business clients is met. Providing recomendations to improve contracting processes, contract performance and client user experience in partnership with Legal, Procurement, TBS and other impacted functions. Identifying opportunities for refinement of contracting technology solutions to continuously improve overall process agility, efficiency and user experience. Escalating issues to the relevant support group to speed and aid execution of the overall contracting process. ACCOUNTABILITIES (Describe the primary duties and responsibilities of the job. Include only the essential functions of the job. Approximately 5 10 bulleted task statements should be identified). Process and review contract requests received from Business Stakeholders (ensuring correctness of data and compliance with relevant policies and guidelines) from the point of entry to the system until the point of contract fully executed and filed and purchase enabled (e.G. PO issued). Review and confirm contract terms in line with Legal-approved template terms. Function as a contracting system expert, supporting proper filing of contracts with complete metadata, proper processing and client user training and system support. Supervise and coordinate usage of Legal contracting systems and financial systems. Prepare and monitor relevant metrics. Provide strong customer service and maintain good relationships with internal and external customers through professional behaviour consistent with Client policies and practices. Resolve or participate in the resolution of complaints and disputes between requestors, purchasing, receiving, vendors, and any other applicable stakeholders. CORE ELEMENTS RELATED TO THIS ROLE (Describe what is critical and differentiates this role). Creative thinking, problem solving and issue resolution Good communication and strong presentation / consulting skills Ability to identify and resolve potential issues or risks in contracting Fluent in English, written and spoken EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: (List the essential and desirable education and competency requirements to perform the primary responsibilities of the job. Any minimum requirements should be noted.) Bachelor s degree, college level education preferred 5 years operational experience with contracts processes Fluent in English and preferred business level fluency in the region s primary operating language Good communication skills and demonstrated understanding of how to translate business requirements Experience or knowledge of global or shared service operating environments Mastery of data, content and contract management technology solutions S2P process knowledge Diligence in administration and documentation accuracy Ability to assume accountability for an efficient operational legal contracting process, including high responsiveness
    $74k-95k yearly est. 4d ago
  • Webinar Operations Associate

    Surgent McCoy Cpe LLC 3.1company rating

    Remote operations agent job

    KnowFully Learning Group is growing and is currently in search of a Webinar Operations Associate! KnowFully Learning Group provides comprehensive and engaging continuing education for professionals at all experience levels and support those preparing for certification exams. We service two main industries - Finance/Accounting and Healthcare. Our employees are innovative and passionate about learning. We embrace each other's differences. Through our learning initiatives and teambuilding, we have created a great place to work. If you love what you do and want to work in an environment where hard work is valued, please apply! This position is a technically savvy and customer-centric individual who is responsible for administering live webinars for the learners and providing customer support via phone and live chat. Proficiency in audio/video technology, combined with their strong organizational and communication skills, will play a vital role in delivering top-notch services to customers. Demonstrating a successful track record in administering daily live webinar broadcasts while upholding excellent service standards and ensuring high customer satisfaction. Location: Remote Supervisory Responsibilities: None Duties/Responsibilities: Capture, record, and deliver high quality webinar broadcasts. Troubleshoot technical issues that customers might have when viewing our webinars. Pre-production equipment tests to prevent any issues during live broadcasts and recordings. Handle complaints, provide appropriate solutions, and alternatives within the time limits and follow up to ensure resolution. Assist customers with other support related needs. Follow communication procedures, guidelines, and policies. Available for evening/weekend work when necessary. Other duties and responsibilities as assigned. Required Skills/Abilities: Ability to collaborate and respond quickly. Excellent organizational skills and attention to detail, accuracy, and quality. Excellent communication skills, both written and oral. Excellent time management skills with a proven ability to meet deadlines. Strong Computer / Data Entry Skills - Microsoft Office Proficiency. Problem solving and troubleshooting skills. Continual focus on improvement, innovation, and creative development. Ability to work well independently and as a team. Ability to adapt to the changing needs of the company and department. Ability to portray a cooperative, professional, and positive attitude towards customers, managers, and other co-workers. Ability to function well in a high-paced and at times stressful environment. Ability to multi-task in a flexible environment with minimum supervision Proficient with Microsoft Office Suite or related software. Salary: The starting salary for the Webinar Operations Associate position is competitive and will be commensurate with the candidate's qualifications and experience. The starting hourly pay is $20/hour with the potential for an annual discretionary bonus based on company and individual performance. The final offer will be determined based on factors such as the candidate's skills, education, relevant work experience, and location. The company also offers a comprehensive benefits package, including health insurance, retirement plan, paid time off, and other perks like remote work. The total compensation package will be discussed in the interview process and based on fit for the role and the organization. The company is committed to providing a fair and competitive compensation structure that reflects the value and contributions of its employees. We believe in fostering a work environment that recognizes and rewards excellence, and we are dedicated to attracting and retaining top talent in the industry. Education and Experience: BA/BS College degree; Degrees specifically in TV/Film/Video production, Communications, Computer Science, Audio/Visual, or equivalent work experience preferred. Live Production Experience; Experience in a live production environment, filming, and/or outputting live streaming video. Remote Production Experience; Experience in a remote production environment, filming, and/or outputting live streaming video. Strong Computer Skills: Experience in video/audio editing through the Adobe Suite is a major plus. HTML5 video playback knowledge a plus. Familiarity with CRM systems and practices; Microsoft Dynamics experience preferred. Experience with Webinar/video conferencing technology and using webcams. Knowledgeable in both Microsoft and Apple products. Experience in Customer Service, Technical Support, or related areas with direct customer communication: Phone/Live Chat support experience preferred. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Equal Opportunity Statement: KnowFully Learning Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $20 hourly Auto-Apply 60d+ ago
  • Pay Operations Associate

    Jpmorganchase 4.8company rating

    Operations agent job in Columbus, OH

    Advance your career in global payroll operations with our PayOps team. You will lead US payroll processing and controls, collaborate on automation initiatives, and work closely with colleagues in the US and India. As a PayOps Associate, you will manage the processing and validation of US payroll, ensuring compliance and accuracy. You will leverage Oracle HCM Payroll and support automation and process improvement projects, collaborating with teams in the US and India to deliver operational excellence. Job responsibilities Manage US payroll processing and validate payroll data for accuracy and compliance. Utilize Oracle HCM Payroll for payroll operations and troubleshooting. Lead process improvement initiatives to enhance payroll efficiency. Collaborate with US and India teams to resolve payroll issues and drive best practices. Support automation projects using Alteryx and Pega. Prepare and analyze payroll reports for management and audit purposes. Maintain payroll documentation and ensure regulatory compliance. Communicate effectively with global stakeholders. Required qualifications, capabilities, and skills Hold a bachelor's degree in Business, Finance, Human Resources, or related field. Demonstrate at least 3+ years of experience in payroll or HR operations. Show expertise in Oracle HCM Payroll or similar payroll systems. Advanced Excel knowledge. Exhibit strong attention to detail and commitment to data accuracy. Lead process improvement and automation initiatives. Communicate effectively with global stakeholders and team members. Manage multiple priorities in a fast-paced environment. Display working knowledge of automation tools such as Alteryx and Pega. Uphold confidentiality and compliance in payroll processes. Preferred qualifications, capabilities, and skills Possess experience supporting US payroll operations. Demonstrate knowledge of US payroll regulations and compliance. Show experience with payroll automation projects. Hold certification in payroll or HR systems.
    $71k-95k yearly est. Auto-Apply 8d ago
  • Operations Associate, Jackpocket

    Draftkings 4.0company rating

    Operations agent job in Reynoldsburg, OH

    At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As an Operations Associate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers. What you'll do as an Operations Associate Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish. Keep our systems updated with real-time customer order statuses and tracking information. Streamline and organize workflows to meet daily objectives and hit deadlines. Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly. Step in to support various operational projects as they arise, contributing to the team's overall success. What you'll bring Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance. Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel. Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently. Exceptional customer service, communication, and time management skills. Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting. Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
    $25k-32k yearly est. Auto-Apply 12d ago
  • V-105 Legal Operations Specialist

    Flywheel Software 4.3company rating

    Remote operations agent job

    For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! Job Description: Join Job Duck as a Legal Operations Specialist and become an integral part of a dynamic legal team committed to excellence. In this role, you will manage critical scheduling, coordinate with courts and clients, and ensure legal documents are accurate and timely. You'll support attorneys with research, filings, and case preparation, helping streamline operations and improve efficiency. This position is ideal for someone proactive, detail-oriented, and confident in handling time-sensitive tasks while fostering strong professional relationships. If you thrive in a fast-paced environment and enjoy taking ownership of responsibilities, this is the perfect opportunity to grow and make a meaningful impact. • Salary Range: $1,150 USD to $1,220 USD. Responsibilities include, but are not limited to: Handle communications with court staff, attorneys, and clients Follow up with clients on missing documents and required filings Review and organize discovery documents for completeness and accuracy Support attorneys with research and drafting simple legal documents Coordinate billing and communicate with clients regarding payments and retainer status Collaborate with the legal team to improve operational efficiency Manage attorney calendars and coordinate court dates with judges' offices Assist with legal filings such as motions, notices, and appeals Check legal documents for errors before submission Ensure compliance with deadlines and maintain organized workflows Requirements: • Office Hours: 9:00 AM - 6:00 PM EST • Time Zone: EST • Type: Legal Assistant - Bilingual • Location: Remote • Software/Tools: • Outlook (Calendar Management) • CRM (Client Management) • VPN (Secure Access) • Email and VoIP systems for communication Required Skills • Minimum of 1-2 years of experience as a legal assistant, or in a legal support role and/or related Bachelor's degree in legal studies. • Excellent English fluency, including legal and technical terminology • Strong communication skills (written and verbal) • Ability to multitask and prioritize effectively • Attention to detail and accuracy in legal documentation • Proactive and assertive personality with a sense of urgency • Problem-solving and organizational skills • Team player with a collaborative mindset • Ability to work under pressure and meet deadlines • Leadership potential and initiative for growth • Strong Legal background Work Shift: 9:00 AM - 6:00 PM [EST][EDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
    $1.2k weekly Auto-Apply 60d+ ago
  • Operations Specialist (Pre-Service Seasonal Staff)

    Teach for America 4.0company rating

    Remote operations agent job

    ROLE TITLE: Operations Specialist (Pre-Service Seasonal Staff) TEAM: Pre-Service APPLICATION DEADLINE: January 16, 2026, at 11:59 PM ET WHAT YOU'LL DO As the Operations Specialist (OS), you play a critical role in making summer training a “mountaintop” moment by managing the systems that allow for seamless operations within your regional community and equipping corps members (CMs) with the information and resources they need to navigate their experience. During the Spring, OSs will complete virtual training (both synchronous and asynchronous) to prepare you for your role. Over the summer, you will take on ownership of operational systems needed to ensure a strong experience and flow for CMs throughout Pre-Service. The OS can expect to work alongside a team of TFA and seasonal staff, supporting and executing Pre-Service. The Operations Specialist will be managed by the MD, Operations of the regions you support, and supported by the regional staff you'll work closely with. WHAT YOU'LL BE RESPONSIBLE FOR Spring Training Internalize and develop a deep understanding of the systems you'll execute in the summer Complete the required synchronous live calls on weekday evenings and asynchronous training for your role Engage in regular synchronous, virtual training experiences with your MD, Operations, starting the week of April 6th, including 1:1 check-ins and role-specific meetings Begin performing regional functions and execute to-dos in all digital platforms Proactively build relationships with other staff members to understand and shape the summer experience Corps Member Training and Practicum Own attendance for supported regions, ensuring the integrity of attendance systems and surfacing, investigating, and resolving discrepancies; address and support CM attendance issues, including follow-ups and reinforcing attendance policies; review and analyze attendance data and document concerns in Jira. Manage and/or contribute to CM communications throughout Pre-Service, including Slack channels, daily announcements, and drafting or customizing communications to ensure corps members are clear on programming expectations. Manage, update, and support the setup and maintenance of TFA's Learning Management System, Docebo, including programming schedules, CM user experience, and operational/technical needs. Respond to CM inquiries, route questions to the appropriate staff member, and ensure all corps member accommodations (including virtual accommodations) is met within your spaces. Support regional/cohort operations as needed, including attending operations team meetings to share successes, problem-solve challenges, and collaborate cross-functionally with operations and regional team members. Work to provide an inclusive culture where corps members and staff can openly dialogue, and monitor communication platforms to identify and address any breaches. A WEEK IN THE LIFE In any given week, you'll balance operational steadiness with responsive support. You'll maintain accurate attendance systems for your regions-reviewing data, resolving discrepancies, and documenting concerns-while reinforcing expectations and supporting CMs as issues arise. You'll shape clear, timely communication throughout Pre-Service by managing Slack channels, announcements, and customized messages that keep CMs informed. You'll also oversee key elements of our Learning Management System, Docebo, updating schedules, improving user experience, and troubleshooting technical needs. Throughout the week, you'll respond to CM inquiries, ensure accommodation is met, and collaborate closely with regional and operations partners to align on priorities and address challenges. A core part of your work is fostering a supportive virtual environment. You'll monitor communication spaces, surface concerns, and help uphold community norms so that CMs and staff feel heard, respected, and equipped to succeed. YOUR EXPERIENCE Your areas of knowledge and expertise that matter most for this role (minimum qualifications): Proactive Learning and Adaptation: Ability to internalize and apply training for various systems, with a commitment to continuous learning and adapting to new digital platforms Effective Communication Skills: Demonstrated ability to communicate clearly and build relationships with staff and CMs, enhancing the summer experience Strong Organizational and Time Management: Exceptional skills in organizing workload and managing multiple tasks simultaneously in a fast-paced environment Customer Service Orientation: Proven ability to provide excellent customer service, addressing and supporting CM needs with empathy and efficiency Technical Proficiency: Comfortable leveraging technology, data reporting platforms, and trackers, including TFA's Learning Management System (Docebo), to enhance user experience and streamline operations Problem-Solving and Initiative: Ability to proactively identify and resolve discrepancies in attendance and operational issues Collaborative Teamwork: Experience in working collaboratively with diverse teams, contributing to regional/cohort operations and needs BONUS (preferred qualifications) Previous experience working (1) in operations; (2) in a classroom; (3) with Teach For America; and/or (4) with Pre-Service or Institute A bachelor's degree YOUR FUTURE TEAM Our Pre-Service training team will equip teacher leaders with the foundational mindsets, knowledge, and skills for classroom success from the first day of school. Through collectively building judgment and reflecting on student progress, they learn to execute rigorous lessons, create welcoming learning environments, and cultivate meaningful relationships. YOUR COMPENSATION The Operations Specialist role is compensated $25.67 per hour throughout the entire commitment. Compensation for all Pre-Service positions is competitive and determined based on role responsibilities. DURATION The start date for the Operations Specialists role is March 23, 2025, and it ends on July 25, 2026. During the first two weeks, you will spend time onboarding to our systems and familiarizing yourself with our systems. Part-time Staff Training for this role begins during the week of April 6th. Check out the Pre-Service Start Wave and Practicum timelines here. Please access the chart here outlining the phases of Pre-Service with an estimated time commitment required throughout the summer. Note that these hours are estimates; exact weekly time commitments vary by region.
    $25.7 hourly Auto-Apply 37d ago

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