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  • Operations Associate

    Mural Group 3.9company rating

    Remote operations agent job

    Mural Group is a startup focused recruiting firm partnering directly with one of the top VC backed startups in Austin. This client is a Series A marketplace company founded by former startup operators with ground level experience at one of the fastest growing startups of all time. About the Role: In this role you'll support the Operations team in nationwide expansion. Working in-person from the Austin office, you'll work with business customers to drive engagement and adoption of the platform. You'll also lead customer operations, identifying ways to improve processes from ideation to implementation. This is an opportunity to get in on the ground floor with with one of the fastest growing startups in the world. We are looking for high potential, low ego, problems solvers with an analytical toolkit and relentless determination. What You'll Do: Onboard new customers Assist with Customer Support Operations Grow existing customer relationships, and help turn these efforts into scalable processes Drive automation and efficiency; from small details to massive initiatives, you'll build the playbooks to help reach incredible scale. You'll learn to scale yourself as you're challenged in new ways every day. Qualifications 0-3 years of experience. 2025 graduates are encouraged to apply. Experience solving problems using data Excellent storyteller (written and verbal communication) Adaptable, coachable, and good at building relationships This role is not a fit for you if: You prefer receiving a set of tasks to complete vs. seeking out the most import problems to prioritize and solve. You're uncomfortable with ambiguity and rapid change You don't enjoy being on the phone You only want to work from home; this role is in-person in Austin, TX What's in it for you: Mentorship in a "no ego" startup - Direct line to the CEO and Co-founder Competitive salary + equity Unlimited growth potential - expand your ownership and role through success Frequent trips to Amsterdam to collaborate with tech team and founders
    $45k-86k yearly est. 3d ago
  • Loan Operations Associate

    Insight Global

    Operations agent job in Columbia, MD

    Insight Global is currently hiring a Loan Operations Associate for a large banking client located in Columbia, MD. This role will be a 6 month contract with potential extension based on workload. This role will be hybrid and require working onsite 3 days per week. The Loan Operations Associate supports our customers' loan servicing needs and contributes to the development and improvement of all processes, as well as to the objectives of the team and business. The incumbent directly faces internal and external customers and prioritizes delivery of an excellent experience, using strong communication and diplomacy skills, while simultaneously managing a variety of standard loan servicing activities. Qualifications · High School diploma · Minimum 1 year of loan operations or related banking experience · Experience with MS Office Suite · High level of accuracy and great attention to detail · Excellent customer service skills
    $42k-80k yearly est. 2d ago
  • Operations Coordinator

    Sentara Health 4.9company rating

    Remote operations agent job

    City/State Suffolk, VA Work Shift First (Days) Provides daily support to the operations of the department and administrative support to the Leader. Assumes responsibility and accountability for office activities, administrative, procurement, and business/financial activities. Must have extensive knowledge of the operations of the department to include educational programs, Sentara Healthcare systems, policies/procedures, and regulatory requirements. Supports the delivery of patient care and functions in a multi-disciplinary environment, which requires excellent communication and customer service skills. Job Description As an Operations Coordinator with Sentara, you will support the team and Leader. Performs administrative tasks to include providing customer service through phone and personal interactions. Responsible for correspondence , scheduling meetings, preparing departmental reports, statistics and file maintenance. Prepares and processes accounts payable, payroll, employee mileage reimbursement claims and operational information. Responsible for supply ordering and charge entry. Performs technical support and administrative support to department staff Education HS Diploma required Certification/Licensure None required Experience 2 years of clerical experience required. Keywords: Talroo - Allied Health, Operations Coordinator Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
    $34k-43k yearly est. 6d ago
  • Distribution Operations Associate, VOD

    24 Seven Talent 4.5company rating

    Remote operations agent job

    24 month contract Burbank, Onsite M-Thur work from home Fri $45/hr (w2, eligible for benefits!) We're seeking a detail-oriented, self-motivated Distribution Operations Associate to support Video-On-Demand (VOD) content delivery across multiple networks. This role ensures timely, accurate distribution while managing metadata, asset delivery, and partner communications in a fast-paced environment. You'll collaborate with cross-functional teams including Media Services, Broadcast Operations, Programming, Sales, and Marketing, serving as a key point of contact for VOD operations. Responsibilities: Manage VOD content delivery to affiliates and partners, including automated and manual workflows, alerts, and redeliveries. Monitor distribution schedules and ensure assets meet technical and compliance requirements. Troubleshoot workflow issues, package content as needed, and maintain database and reporting accuracy. Collaborate with internal teams to coordinate programming deliveries, ad/promos distribution, and asset tracking. Document processes, follow standard operating procedures, and support continuous improvement initiatives. Maintain high-level customer service and act as a subject matter expert on tools, workflows, and industry standards. Qualifications: Bachelor's degree or equivalent experience in media distribution, broadcast, or post-production. 3-5 years' experience in media operations or VOD distribution preferred. Strong understanding of audio/video formats, broadcast standards, codecs, frame rates, resolutions, and delivery technologies. Experience with Aspera, Signiant, or similar delivery tools. Proficiency in Microsoft Office and strong attention to detail. Excellent communication, collaboration, and problem-solving skills. Flexibility to work all shifts, including weekends and holidays. Experience with MVPD a PLUS!!!!
    $45 hourly 2d ago
  • Operations Coordinator

    TCN Distributors

    Operations agent job in Washington, DC

    TCN Distributors is a leading wholesale distributor of OTC products, personal care items, household goods, and general merchandise. We serve supermarkets and convenience stores across the DMV, Baltimore, Richmond, and Virginia Beach markets, ensuring timely delivery and exceptional customer service. Position Summary The Operations Coordinator supports daily operations, logistics, and compliance to keep our distribution network running smoothly. This role requires strong organizational skills, adaptability, and the ability to step in for delivery needs when required. Key Responsibilities Coordinate and monitor day-to-day operational activities, including inventory management and order fulfillment. Communicate with suppliers, customers, and internal teams to ensure timely deliveries. Maintain accurate records of shipments, inventory, and operational metrics. Assist in scheduling and routing deliveries. Drive company vans to make deliveries when required by business needs. Support compliance with wholesale distribution standards. Identify process improvements to enhance efficiency and reduce costs. Qualifications High school diploma or equivalent; Associate or Bachelor's degree preferred. 2+ years of experience in operations, logistics, or supply chain management. Strong organizational and communication skills. Proficiency in Microsoft Office and familiarity with inventory systems. Fluent in Spanish and English (required). Additional Requirements Valid driver's license with a clean driving record. Ability to lift up to 50 lbs and work in a fast-paced environment. Flexible schedule to accommodate occasional delivery needs. Preferred Skills Experience in wholesale distribution or FMCG (fast-moving consumer goods). Knowledge of ERP systems and routing software. Compensation & Benefits Competitive salary range: $52,000-$65,000, based on experience and qualifications. Health benefits, paid time off, and opportunities for growth.
    $52k-65k yearly 2d ago
  • Vendor Operations Associate - Valuations

    Servicelink 4.7company rating

    Remote operations agent job

    Are you in search of an exciting opportunity to learn and grow in a dynamic new career? If so, ServiceLink, the best in the mortgage industry, invites you to apply for the opening of Vendor Operations Associate, a position which carries the responsibility of efficiently processing Valuation orders. If you are quality-driven and possess excellent communication skills, you may be the ideal candidate for Vendor Operations Associate. Your ability to maintain positive and professional business relationships with vendors and staff will be highly valued by ServiceLink, a company committed to providing on-going training and supporting every employee's motivation to reach career goals. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Maintain daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification, and appropriate resolution of vendor profile issues. · Manage vendor timelines, appointments and engagement agreements · Relay reminders to vendors re: Quality, turnaround times, website usage, etc. · Provide suggestions as to assist the team with resolving every day operational challenges. WHO YOU ARE You possess … · The ability to maintain a positive and professional business relationship with vendors and internal staff. · Computer literate with the ability to learn software applications · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards · The ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines for our clients Responsibilities · Follow vendor management guidelines for maintaining daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification and appropriate resolution of vendor profile issues and handling of transactional issues. · Maintain compliance with Independence Guidelines. · Maintain a positive and professional business relationship with vendors and internal staff. · Manage vendor timelines, appointments, and engagement agreements. · Relay reminders to vendors re: Quality, turnaround times, website usage, etc. · Follow through with established team goals. · Ensure appropriate escalation paths are followed and timely resolution is accomplished. · Communication workflow expectations with consumers and vendors. · Provide suggestions as to assist the team with resolving every day operational challenges. · Attend and participate in regular department meetings and provide feedback when necessary. · Responsible to meet department productivity and quality goals. · Communicate with all stakeholders on a regular basis. · Perform all other duties as assigned. Qualifications · The ability to maintain a positive and professional business relationship with vendors and internal staff. · Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent. · Familiarity with basic Microsoft Office (Outlook, Excel, and Word). · High School diploma or equivalent. · Knowledge of office processes, procedures, and technology. · Computer literate with the ability to learn software applications. Duties require professional verbal and written communication skills and the ability to type 30 wpm. This is normally acquired through one to three years of office experience. · Role requires willingness to work a flexible schedule. We can recommend jobs specifically for you! Click here to get started.
    $52k-96k yearly est. Auto-Apply 2d ago
  • Security Operations Advisor | Remote, USA

    Optiv 4.8company rating

    Remote operations agent job

    The Security Operations Advisor, known internally as a Technical Account Manager, will perform recurring client business review sessions to articulate and represent Optiv Cyber Operations service delivery to the client, and how this delivery meets outcomes agreed to contractually and the client's needs. They will be the ingestion point for client escalations and concerns and will support the Director of Client Engagement in the technical remediation of client escalations for the clients they are assigned to. Therefore, this role requires a strong command of cyber operations technical and procedural concepts with an in-depth understanding of relevant frameworks, compliance, and regulatory requirements. The Security Operations Advisor leads and directs multiple, technical engagements across one or more clients under limited supervision. The Security Operations Advisor supports strategic technical engagements from inception to completion, identifying and documenting requirements, supporting clients on various information security initiatives, keeping all stakeholders apprised of progress and status, and managing issues to resolution. They are responsible for the oversight and delivery of tailored outcomes to meet client needs over the contract life cycle (Assessment, Design, Implementation, Operation, Optimization). Security Operations Advisor's are expected to build trust and relationships with clients and leadership through the delivery of successful outcomes. Finally, the Security Operations Advisor will assist in the development and support of key process indicators to understand client satisfaction. This includes repeatable measurement of client satisfaction KPIs and working across Optiv Technical Teams at the direction of the Director to facilitate operational corrective actions needed to address tactical and systemic client satisfaction issues. In addition, the Security Operations Advisor believes and lives the Cyber Operations guiding principles: - Deliver quality security outcomes - Drive efficient and timely operations - Actualize continual improvement and innovation - Protect the customer **How** **you'll** **make an impact ** + Provide hands-on experience operationalizing Threat Intelligence across domains such as EDR, Vulnerability Management, SIEM, SOAR, IR, Identity, Network, and Perimeter Security to deliver client value. + Translate customer business requirements into specific features and functionality + Work closely with engagement leads to develop plans,roadmapsand strategy execution programs + Maintain responsibility for simultaneous projects (leading, project knowledge and client details) + Rationalize security solutions against requirements, risks,constraintsand strategic client objectives + Assistin the documentation of business requirements, use cases and investment return "value" achievement plans + Contribute or lead pre-sales and post-sales engagements as a key technical focal point + Experience in a large enterprise environment, of analyzing security event data for attack patterns and understanding attacker tactics + Contribute in a technical capacity to business proposals,contractsand requests for information/proposals + Identifyand communicate cross-sell and up-sell opportunities across AFC services + Support information security projects frominceptionto completion. + Assistwith designing and documenting work processes within the SOC. + Working experience with Threat intelligence teams to be able to interpret IOC's and use them efficiently for alerting. + Understanding of monitoring devices such as firewalls, network and host-based intrusion detection systems, web applications, AV, WAF, Proxy and operating system logs + Create technical documentation around the content deployed to the SIEM. + Ability to recognize patterns and inconsistencies that couldindicatecomplex cyber-attacks. + Perform formal Architectural Reviews + Create custom rules/rule modifications and custom reports/ report modifications as needed. + Build and develop relationships with internal and external stakeholders. + Effectively delegate and ensuretimelycompletion of all open tickets with client. + Assist with Identifying and assessing project risk. Buildappropriate mitigationplans into the overall project initiatives. + Assistin overall project and service offering quality and consistency. + Assistin the Validation of the scope of the offering and of the project. + Represent Optiv Security in customer meetings. + Meet regularly withteamto aid inidentifyingissues and strategies. + Assistin activelymonitoringdeliverables andopentickets. + Support projects across various functional groups, communicating impacts. + Establish communication plans tofacilitatecore project team coordination and to provide status to management and extended project team members. + Assistproject management on assigned projects to ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations. + Assistin Identifying and prioritizing opportunities for using project and program management to achieve the goals of the enterprise. + Work with Project management tomaintaincommitment to project milestones and deliverables and take necessary actions including escalation as necessary to achieve commitments. + Maintain working relationships with subject matter experts and personnel across the organization. + Perform other duties as assigned. **What** **we're** **hiring for ** + Bachelor's Degree (B.A.) from four-year college or university; or at least 4 years related experience and/or training; or equivalent combination of education and experiencerequired. + Proven experience leading client-facing engagements and strategic programs within professional services or consulting environments. + Strong analytical skills. + Deep understanding of SOC operations, threat analysis, risk assessment, and incident response frameworks. + Understanding of Platform Management processes including, but not limited to: EDR, Vuln Management, SIEM, SOAR, Identity, Network, and Perimeter tooling. + Strong knowledge of NIST CSF, MITRE ATT&CK, and regulatory standards (PCI, SOC 2, ISO 27001). + Preferred certifications: CISSP, CISM, GCIH, or equivalent senior-level security credentials. + Exceptional communication skills withabilityto deliver executive-level reporting and storytelling. + Ability to build trust andmaintainrelationships with senior client stakeholders and internal teams. + Previousexperience in a professional services or SOC environmentrequired. + Experience related to security/infrastructure design, risk analysis and mitigation, disaster/contingency planning, certification/compliance testing, data loss prevention, Network Security Strategies, Technical Documentation, industry standards such as ITIL, COBIT, ISO standards, PCI, SOX, Rollout/Implementation and User Training/Support preferred. + Ability to read,analyzeand interpret common scientific and technical journals. + Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. + Ability to effectively present information to top management, public groups, and/or boards of directors. \#LI-TW1 \#LI-Remote **What you can expect from Optiv** + A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups (************************************************ . + Work/life balance + Professional training resources + Creative problem-solving and the ability to tackle unique, complex projects + Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities. + The ability and technology necessary to productively work remotely/from home (where applicable) **EEO Statement** Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice (************************************************** . If you sign up to receive notifications of job postings, you may unsubscribe at any time.
    $95k-136k yearly est. 3d ago
  • Merchandise Operations Associate

    Saks Fifth Avenue 4.1company rating

    Operations agent job in Chevy Chase, MD

    is All About Under the leadership of the Merchandise Operations Team Supervisor/Manager, the Merchandise Operations Associate is responsible for supporting the daily operations of merchandise including processing, placement, maintenance and fulfillment. Who You Are: * Demonstrates comfort in flexing all communication styles and establishes positive interpersonal relationships * Evaluates progress against key performance drivers and assess organizational opportunities and risks * Drives positive outcomes through objectives and measures while monitoring progress and results * Consistently generates and shares original ideas, tackling both simple and complex problems You Also Have: * Ability to lift cartons, climb ladders, and handle racks and carts of merchandise; lifting of up to 50 pounds * Must be able to learn and retain merchandising standards on the floor in compliance with Visual standards * Must have strong computer skills and ability to use available technology (RF guns, PC, iOS device, Excel/Word, and various proprietary platforms) * Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision * Must be able to consistently meet deadlines and follow through on assigned tasks * Ability to work a flexible schedule as per business needs and adheres to Dependability standards * Other store initiatives as assigned by management * Ability to drive company vehicle as needed in accordance with your state Driver's License standards (select doors only) As The Merchandise Operations Associate, You Will: Merchandise * Process inbound merchandise, placement and presentation of merchandise on selling floor * Follow direction in maintaining standards in placement and presentation * Participate when needed in other store initiatives as required, including but not limited to fill in of merchandise on the selling floor, floor recovery, supply replenishment, etc. during peak business periods. Fulfillment * Locate requested merchandise within our store and complete orders placed by the customer * Provide excellent customer service and act quickly to address the customers' needs * Ad hoc responsibilities as needed Your Life and Career at SFA: * Be a part of a team of disruptors focused on stores and redefining the luxury experience. * Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate * A culture that promotes a healthy, fulfilling work/life balance * Benefits package for all eligible full-time Associates (including medical, vision and dental) * An amazing Associate discount Salary and Other Compensation: The starting hourly rate for this position is between [$18.68 - 23.35 per hour]. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Thank you for your interest in SFA. We look forward to reviewing your application. SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
    $18.7-23.4 hourly 32d ago
  • Member Service and Operations Associate (retail)

    Daughters of The American Revolution 3.6company rating

    Operations agent job in Washington, DC

    We are seeking a dedicated and enthusiastic customer service professional to join our team! This role is pivotal in ensuring a seamless shopping experience for our customers and online shoppers. If you have a passion for customer service and thrive in a dynamic eCommerce environment, we want to hear from you! Our DAR Insignia Store sells jewelry quality pins and related items to members. The National Society formally adopted its distinctive Insignia badge and ribbon in 1891, and the original design has never changed. A member's first Insignia purchase is often the DAR Member's Starter Set, which includes a 6" ribbon, engraved Chapter Pin, engraved Patriot Ancestor Bar, and Insignia Badge. Over time, members can add additional pins to reflect service work accomplished, offices held, committees joined, and donations made. Each member's personal Insignia collection is unique and special to her. Primary Responsibilities: Guides and assists members in making purchases from all shopping channels (i.e. online, mail, phone) Respond to customer inquiries via phone and email regarding orders, products, and issues. Create, verify, and qualify new orders using our POS system. Travel to on-site pop-up stores to interact directly with our members. Resolve customer problems efficiently and with a professional manner. Provide assistance with inventory management which includes the processing of incoming inventory and maintaining up-to-date knowledge of Insignia materials and products. Assisting with engraving and order fulfillment when necessary. Qualifications and Needed Skills: Minimum of two years of relevant experience in retail or an eCommerce customer focused environment. Direct experience with POS systems and eCommerce platforms required. A good working knowledge of MS Office and spreadsheet software will be needed. Must possess a solid understanding of order processing and fulfillment which should include shipping and receiving. Strong self-direction and the ability to take ownership of tasks, adapting to changing priorities. Excellent oral and written communication skills and the ability to communicate effectively with a wide range of customers. Will be required to travel to attend and run pop-up shop events (30% - 40% during peak conference season). It will be necessary to lift up to 50 lbs., with or without accommodations, for short periods of time. A valid driver's license is desired. Perks and Pay: Hiring range is between $22.00 - $25.00 per hour, based upon skills and experience. We offer both paid vacation and paid sick leave, up to 12 days each for 1st year of employment and observe 14 holidays. Medical/RX, dental, and vision benefits. HSA with employer contribution if enrolled in the HDHP option. Employer-paid life insurance/AD&D and Long-term disability insurance. Flexible spending accounts (health and dependent care). 403(b) retirement plan with an employer match that is fully vested. Free tickets to Constitution Hall events which includes comedy shows and musical performances. As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences, and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental, or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. The DAR will not tolerate discrimination or harassment based on any of these characteristics.
    $22-25 hourly 5d ago
  • GTM Technical Operations Advisor

    Omnissa

    Remote operations agent job

    We are Omnissa! Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions-including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance-into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost. Guided by our Core Values-Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value-we're growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we'd love to hear from you. What is the opportunity?: We are seeking a strategic and technically fluent GTM Technical Operations Advisor to serve as the business owner of Omnissa's go-to-market technology ecosystem. This role is responsible for defining the vision, roadmap, and operational strategy for platforms such as Salesforce, CPQ, Conga, Clari, Lean Data, Marketo, ZoomInfo, Commission tools, and others. You will partner closely with Sales, Marketing, Customer Success, Renewals, IT, and external vendors to ensure our systems are optimized to support forecasting, pipeline management, deal management, renewals, campaign execution, lead lifecycle, and data integrity. This is not a system admin role-it is a strategic leadership position focused on business process enablement, platform governance, and cross-functional execution. Here's more: Strategic Ownership of GTM Tech Stack Define and own the business strategy, roadmap, and success metrics for core GTM platforms (Salesforce, CPQ, Clari, Lean Data, Marketo, ZoomInfo, Commission tools, etc.). Evaluate and recommend new technologies and enhancements to support evolving GTM needs. Lead vendor relationships, contract negotiations, and platform performance reviews. Sales & Marketing Process Enablement Partner with Sales and Marketing leadership to design scalable processes for forecasting, pipeline management, lead routing, campaign attribution, and opportunity lifecycle. Ensure systems support enterprise sales motions, ABM strategies, and multi-touch campaign execution. Translate business requirements into platform capabilities and configuration needs. Cross-Functional Program Leadership Lead cross-functional initiatives to improve GTM efficiency, including territory planning, funnel optimization, and data enrichment. Collaborate with IT and system admins to ensure technical implementation aligns with business goals. Drive change management, training, and adoption across global teams. Data Governance & Reporting Strategy Define data architecture and governance standards across GTM systems. Ensure data integrity, completeness, and usability for reporting and analytics. Partner with BI and analytics teams to deliver actionable insights and executive dashboards. Forecasting & Pipeline Visibility Own the business configuration of Clari and Salesforce to support accurate forecasting and pipeline health tracking. Define opportunity stages, forecast categories, and deal health indicators in collaboration with GEO leadership. Ensure visibility and accountability across regional and segment-level forecasts. Marketing Technology Integration Align Marketo programs, lead scoring, and campaign tracking with CRM and sales processes. Ensure accurate lead-to-account matching, campaign attribution, and funnel reporting. Partner with Marketing Ops to optimize campaign execution and performance measurement. What will you bring to Omnissa? (List required / preferred skills) 8-12 years of experience in Revenue Operations, GTM Strategy, or Sales Ops, with deep exposure to enterprise GTM systems. Proven success owning business strategy and execution for platforms like Salesforce, Clari, Marketo, Lean Data, Commission tools, and ZoomInfo. Strong understanding of enterprise sales and marketing processes, including forecasting, pipeline management, lead lifecycle, and campaign attribution. Experience leading cross-functional programs and managing vendor relationships. Excellent communication, stakeholder management, and project leadership skills. Technical fluency in CRM architecture, data models, and integration frameworks (no coding required, but ability to partner with technical teams is essential). Location: Remote USA Travel Expectations: Minimal travel Education: Bachelor's degree preferred, or equivalent combination of education and relevant professional experience. The typical base salary for this role is between USD $156,000 - 170,000 per year and it may be eligible for participation in a corporate bonus program. Actual compensation offer may vary from posted hiring range based upon geographic location, work experience, education, skill level, or other relevant factors. In addition to competitive compensation, Omnissa offers a variety of benefits such as employee ownership, health insurance, 401k with matching contributions, disability insurance, paid-time off, growth opportunities, and more. Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind: Omnissa is committed to the principle of equal employment opportunity and to providing a work environment free of discrimination and harassment. All employment decisions at Omnissa are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ancestry, ethnicity, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past, present, or prospective service in the uniformed services, family medical history or genetic information, family or parental status, veteran status, or any other status protected by applicable laws or regulations in the locations where we operate. Omnissa will not tolerate discrimination or harassment based on any of these characteristics. Omnissa welcomes applicants of all ages. Omnissa will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with applicable federal, state and local law. This job requisition is not eligible for employment-based immigration sponsorship by Omnissa.
    $156k-170k yearly Auto-Apply 11d ago
  • Operational Advisor (Patient Payments) (Remote)

    3DS Dassault Systems

    Remote operations agent job

    Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy. About our Company: Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at ***************** About the Team: The Professional Services Operational Advisor is a Subject Matter Expert (SME) role focusing on advising and mentoring our clients/partners during and after implementation of Medidata Clinical Cloud Products on our Unified Platform. Using your operational experience in Clinical Operations and/or Clinical Data Management you will be a key member of the Medidata Professional Services team driving the successful implementation and adoption of one or more Medidata Clinical Cloud Products within our Partners. Responsibilities: Key activities performed by the Professional Services Operational Advisor will include: * Provide strategic input, guidance, advice, knowledge and best practices to support Partners in driving implementation and adoption of Medidata Clinical Cloud Products * Advise and mentor clients/partners during implementation which may include workshop delivery * Establish "Trusted Advisor" Partner relationship through effective consultation * Provide operational expertise during and after implementation and enablement Enablement activities * Lead and deliver new release overviews, knowledge transfer and risk assessments in providing operational input and support to the implementation of new releases * Develop and maintain relationships with SMEs * Attend Key Operational Meetings in support of Medidata Clinical Cloud Products * Work closely with the relevant Sales team members to support further adoption of products across the platform * Where appropriate develop operational specific materials to support the use of Medidata Clinical Cloud Products The Professional Services Operational Advisor is responsible for maintaining a high-level of expertise for their assigned Medidata Clinical Cloud Products. They are expected to invest approximately 15% of their time in the following key internal Medidata activities: * Maintain individual Product and Industry expertise by attending regular Product Training and external industry training, e.g. conferences. * Represent Professional Services team in Product Adoption and Optimization (PAO) workstreams and initiatives; sharing knowledge back to the full Professional Services team * Support training of wider Professional Services team to enhance Product and Industry knowledge across team * Collate and maintain list of defect and enhancements that require addressing by Medidata Product teams * Provide operational insight to defect and enhancement requests * Provide operational input to Medidata's implementation process, best practices and collateral roadmaps ensuring that Professional Services team is represented * Attend specific Product Forums related to Medidata Clinical Cloud Products * Ensure SOPs and other process documents are up to date * Work with Medidata Global Education on the development of training plans and collateral material. The Professional Services Operational Advisor will collaborate with the following teams: * Technology team * PAO * Mediata Academy * Professional Services teams * Operational Excellence * Sales * Customer Success Qualifications: The successful candidate will have: * Ability to challenge processes that are inefficient or counterproductive and establish/deploy new processes to improve efficiency, strong change management and collaboration skills. * Demonstrated practical knowledge of Clinical trial software technology * Excellent interpersonal, organizational, communication (public speaking and teaching), presentation and writing skills * Proven ability to successfully work independently on new projects and initiatives while also being able to collaborate with others when needed to achieve goals * Ability to overcome obstacles, troubleshoot and reach resolutions * Willingness for up to 30% national/international travel time In addition, the candidate will: * Demonstrate they can work independently * Take initiative and demonstrate responsibility and accountability * Collaborate well with other functions/departments * Possess 8+ years experience from Clinical Operations and/or Clinical Data Management roles in Sponsor, CRO or other equivalent organizations * Possess 4+ years experience from Patient/Participant Payments processing roles in Clinical Technology provider, Sponsor, CRO or other equivalent organizations * 4 - year Degree required or equivalent experience * Medidata employees: At a minimum Senior Implementation Consultant or Senior Project Manager level (or above) * Lead change and think strategically * Create/lead strategic initiatives * Lead teams - both internal and customer - during the implementation of a 'change management (or other)' initiatives * Consult/advise customers * Engage with customers and internal stakeholders at Senior/Exec level * Be involved in the selling process - and making presentations to customers As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location.The salary range for positions that will be physically based in the NYC Metro Area is $114,750 to $153,000. The salary range for positions that will be physically based in the California Bay Area is $121,500 to $162,000. The salary range for positions that will be physically based in Texas or Ohio is $101,250 to $135,000. The salary range for positions that will be physically based in the Boston Area is $113,250 to $151,000.The salary range for positions that will be physically based in all other locations within the United States is $102,750 to $137,000. Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year. Equal Employment Opportunity: In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Applications will be accepted on an ongoing basis until the position is filled. #LI-MW1 #LI-Hybrid
    $121.5k-162k yearly 15d ago
  • Third Party Management Advisor - Global Technology & Operations

    Accredo Health 4.8company rating

    Remote operations agent job

    The Third-Party Management (TPM) Advisor is responsible for conducting activities associated with governance, vendor and risk management, portfolio administration, and relationship management processes that support The Cigna Group Technology & Operations organization. This position includes oversight of Enterprise Operations suppliers (Print & Distribution) as well as Artificial Intelligence (AI) initiatives. The TPM Advisor is required to coordinate across these domains to ensure consistency with The Cigna Group strategic objectives and operational standards. Responsibilities involve communication with senior leadership to develop portfolio and vendor management strategies that reflect The Cigna Group global Technology initiatives, projects, and programs. The role also aids Procurement / Sourcing teams during negotiations, RFPs, and proposal analysis. Familiarity with legal contracts, strong analytical abilities, and financial expertise are preferred. KEY RESPONSIBILITIES: Vendor Management Responsible for delivering strategic guidance and governance for assigned supplier relationships, including the following: Tracking and reporting supplier performance against established criteria on a regular basis. Managing governance actions and resolving issues throughout the assigned portfolio. Conducting scheduled Enterprise Business Review sessions with internal business partners, matrix partners and suppliers. Applying analytical skills to assess and improve processes, focusing on ongoing enhancement of supplier management and operational workflows. Portfolio Management Accountable for developing effective relationships with Technology & Operations business stakeholders to understand their business portfolio and implement supplier-based solutions for their needs, which includes: Navigating complex environments with evolving strategies and priorities. Facilitating discussions between Cigna senior leaders and supplier counterparts. Supporting overall business requirements, enterprise agreements, service level agreements, and statements of work through strategic planning. Program Support Besides vendor and portfolio management duties, the TPM Advisor supports cross-functional initiatives, coordinating and executing projects in areas such as technology, print & distribution, and AI applications. The TPM Advisor is expected to identify opportunities for process improvement and efficiency, analyze existing workflows, suggest enhancements, and oversee implementation of best practices for third-party engagements. Qualifications/Requirements: At least 4 years' experience in third party management, procurement, or operations and management is strongly preferred. Experience building and maintaining relationships with Senior and Executive levels inside and outside the organization to accomplish results through contracted engagements. Experience preparing, modifying, and reviewing contracts - including Service Level Agreements, Master Service Agreements, and Statements of Work. Demonstrated negotiation and third-party management skills; direct negotiation experience with internal and external partners is preferred. Strong presentation, written, and verbal communication skills for interactions with various leadership levels. Ability to prioritize tasks and perform effectively in an environment with high ambiguity and fast-paced activity. Proficiency with Microsoft Word, Excel, PowerPoint, and familiarity with artificial intelligence tools. Bachelor's degree in supply chain management or a related field is strongly preferred. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $106k-129k yearly est. Auto-Apply 8d ago
  • Clinical Operations Advisor

    Force Therapeutics 3.6company rating

    Remote operations agent job

    The Client Success & Strategy team at Force Therapeutics is the engine that powers the implementation, support, success, renewal and growth of Force's growing portfolio of Hospitals, Health Systems and Orthopedic Specialty Practices throughout the US. The Client Success team works with each client in a highly customized fashion to ensure they reach their unique goals while living our mission to extend Force's reach and impact via hospitals and health system partnerships across the country. We are looking for an experienced Clinical Operations Advisor with a track record of managing a portfolio of clinical clients. As the Clinical Operations Advisor, you will participate in the implementation and ongoing management from a clinical perspective within and across health systems and ASCs. You will help to establish clinical best practices to help Force clients achieve patient engagement and outcome success. What you'll do: Clinical Account Management Support: You partner with your Client Success colleagues to create clients' clinical strategies throughout the entire customer journey from implementation to renewals. This entails preparation for and participation in client meetings as well as follow up on specific clinical tasks. Clinical Expertise and Guidance : You bring clinical expertise to assist health systems and providers measure, monitor, and improve care plans, according to evidence-based practices. You'll use your deep understanding of the Force platform to be able to effectively answer providers' questions related to protocol, content development, and optimization Operational Excellence and Service Automation: You will independently oversee implementations and ongoing clinical support functions with an eye toward identifying areas to create efficiency while delivering excellent outcomes. Clinical Data Insights and Analytics: You are comfortable looking at and gleaning insights from data. You have a passion for leveraging your clinical expertise, research, and data, in combination with technology to drive success across your client base. What you bring: Experience in Health System Account or Patient Management: You bring 2-4 years of experience in health system account or patient management with an emphasis on clinical strategy. Exceptional Communication and Leadership Skills: You are a clear, concise, and credible communicator, capable of leading discussions with clinical and executive stakeholders. Ability to guide and mentor others within your team. Customer-centric Approach with Empathy and Trust-Building Skills: You have deep empathy for customer stakeholders. You are adept at building high-trust relationships by understanding and advocating for client needs, motivations, and challenges. Clinical Expertise: You bring a degree in a clinical care specialty (i.e. nursing, PT / OT, PTA, COTA, other) to guide your strategic and clinical support of client protocols, best practices along with supporting product enhancements. Why Force At Force Therapeutics, we're reshaping the future of remote therapeutic care. Our trailblazing platform, backed by insights from over 70 leading healthcare centers and millions of clinically-validated patient data points, not only intelligently extends clinicians' reach but also engages patients at every pivotal moment of their care journey, from surgery scheduling to recovery. Serving 700,000 patients across hundreds of national facilities and validated by 145 studies, our impact resonates in both clinical and financial spheres. As we edge closer to a transformative phase of explosive growth, we're seeking dynamic team members to join our journey. At Force Therapeutics, the well-being and growth of our team members comes first. Our robust benefits package reflects this commitment, ensuring that every aspect of our employees' professional and personal lives is supported: Medical, Dental, and Vision Insurance: Comprehensive coverage to ensure you and your family's health needs are always met. 401k Retirement Planning: To set you up for long-term financial security with a company match. Pre-tax Commuter Benefits: Pre-tax option towards parking and transportation to help you get around town. Generous PTO: Ample vacation time, unlimited safe and sick time, volunteer time off, and extra holidays, so that you take the time you need. Summer Fridays: A nod to work-life balance, ensuring you get the most out of those sunny summer days. Remote-Friendly Workplace: We believe doing your best work means providing the flexibility to do that work in the environment where you feel most productive. Equal Employment Opportunity at Force Force Therapeutics values diversity and is committed to creating an inclusive environment for all team members. We base all employment decisions on merit, qualifications, and business needs, without regard to race, color, religion, belief, national or social origin, sex, age, physical or sensory disability, HIV status, sexual orientation, gender identity/expression, marital status, military service, or any other protected status. We proudly encourage candidates of diverse backgrounds and experiences to apply. Disclaimer for Job Postings Our company only posts job openings on our official website and LinkedIn. We do not use social media platforms or personal messaging apps for job postings. Legitimate communication from our company will come from official email addresses associated with our domain (forcetherapeutics.com). If you encounter what you suspect to be a fraudulent job posting or communication claiming to be from our company, please report it to us immediately via ******************************.
    $61k-104k yearly est. Auto-Apply 16d ago
  • Operations Advisor

    Calhoun International 4.7company rating

    Operations agent job in McLean, VA

    Join our team at Core One! Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges. In order to achieve our mission, Core One values people first! We are committed to recruiting, nurturing, and retaining top talent! We offer a competitive total compensation package that sets us apart from our competition. Core One is a team-oriented, dynamic, and growing company that values exceptional performance! Core One is seeking an Operations Advisor to support our to support our IC program. This position requires a TS/SCI w/ Poly clearance Roles & Responsibilities: * Assist with taskings and project coordination * Assist with planning and execution of complex projects * Prepare assessments and make recommendations * Prepare and conduct briefings; provide advice on projects Requirements: * Must have a current/active TS/SCI with Polygraph * Requires at least seven years of relevant experience * Requires a Bachelor's degree. 5 years of additional experience may be substituted in lieu of degree * Demonstrated excellent written and verbal communication skills * Knowledge and experience in Sponsor research tools and techniques * Ability to analyze data and research results * Ability to work independently or as part of a team * Excellent interpersonal skills * Knowledge of and experience with Microsoft Office suite * Excellent organizational skills to address complex issues Core One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $73k-117k yearly est. 31d ago
  • Cybersecurity Information Technology Operations Advisor

    Peraton 3.2company rating

    Operations agent job in Arlington, VA

    Responsibilities Do you want to be part of a team that supports one-of-a-kind Computer Network Operations (CNO) capabilities and systems? Peraton is looking for someone to work as the Cybersecurity Manager. You will be responsible for managing personnel in the Security Operations Center (SOC), developing communication plan, supporting COOP activities, providing technical reports and analyzing and summarizing impacts of events. In addition, you will monitor and analyze support service, actively reviewing and assessing system and network logs, events, information, and data from various systems, components, and tools available to the SOC. (i.e., Information Systems Security (ISS), SIEM, IDS/IPS, Firewall Port Activation (FPA), and AESS). Qualifications Basic Qualifications: Minimum of 8 years with BS/BA; Minimum of 6 years with MS/MA A minimum of five years of experience managing cybersecurity compliance for a DoD agency including securing IT systems and services using Government and industry cybersecurity standards, policies, guidelines, and best practices. Five years of experience managing a SOC and leading a security operations staff with skills applicable to a project environment similar in size and scope referenced in this TO. Five years of experience successfully managing information security risks including completing the entire A&A process. Possess the appropriate certifications to achieve DoD 8570.01-M Information Assurance Manager (IAM) Level III An active Secret security clearance. Desired Qualifications: Five years of experience with Federal governance, risk, and compliance management. Possess an ITIL v3 Practitioner or ITIL V4 equivalent certification. Experience with the Army National Guard Cyber Operations Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $86,000 - $138,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
    $86k-138k yearly Auto-Apply 35d ago
  • Operations Advisor

    Core One

    Operations agent job in McLean, VA

    Join our team at Core One! Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges. In order to achieve our mission, Core One values people first! We are committed to recruiting, nurturing, and retaining top talent! We offer a competitive total compensation package that sets us apart from our competition. Core One is a team-oriented, dynamic, and growing company that values exceptional performance! Core One is seeking an Operations Advisor to support our to support our IC program. This position requires a TS/SCI w/ Poly clearance Roles & Responsibilities: Assist with taskings and project coordination Assist with planning and execution of complex projects Prepare assessments and make recommendations Prepare and conduct briefings; provide advice on projects Requirements: Must have a current/active TS/SCI with Polygraph Requires at least seven years of relevant experience Requires a Bachelor's degree. 5 years of additional experience may be substituted in lieu of degree Demonstrated excellent written and verbal communication skills Knowledge and experience in Sponsor research tools and techniques Ability to analyze data and research results Ability to work independently or as part of a team Excellent interpersonal skills Knowledge of and experience with Microsoft Office suite Excellent organizational skills to address complex issues Core One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $87k-126k yearly est. Auto-Apply 60d+ ago
  • Operations Advisor

    Bespoke Technologies

    Operations agent job in McLean, VA

    **MUST HAVE A POLY CLEARANCE TO APPLY** Bespoke Technologies is seeking Operations Advisors at all levels with an active TS/SCI w/Polygraph to support a wide range of operational and programmatic activities. Operations Advisors will also be expected to provide thorough and knowledgeable briefings on their analysis to customer management. Responsibilities: Respond to field requests and draft communications to preserve/support operational equities. Communicate and support operational requirements; provide interface between customer equities at home, in the field, and with other agencies on a geographic or transnational issue. Manage and track cases; draft, coordinate, and/or monitor intelligence reports and production; provide timely guidance, including identifying risks and proposing mitigation strategies. Conduct research and analysis using customer tools and databases; and demonstrate knowledge and/or proficiency in a geographical area or substantive issue. Basic Qualifications: Current/active TS/SCI with Polygraph level of security clearance; candidates who do not possess the required clearance will be disqualified Demonstrated success in multiple official overseas assignments in a senior leadership position. Extensive overseas travel and experience. Demonstrated success in posing creative solutions to operational challenge Demonstrated success in applying counterintelligence and risk management principles to safeguard operations. Demonstrated success in managing US government policies, and regulations in support of operations. Proficient in various writing and briefing styles. Ability to write products in clear and concise manner under a short deadline. Demonstrated success in briefing senior executive management. Proficient in working and networking across Intelligence Community or other US Government agencies performing similar work and scope in support of operations. Exercise sound judgement. Ability to plan and organize tasks independently. Strong written and oral communication, organization, and interpersonal skills. Ability to work well in team environment. Capable working independently with minimal supervision. Required Qualifications: Level 2: requires 3 years of relevant experience and a Bachelor's degree Level 3: requires 7 years of relevant experience and a Bachelor's degree Level 4: requires 12 years of relevant experience and a Bachelor's degree Level 5: requires 20 years of relevant experience and a Bachelor's degree **Five (5) years of additional relevant experience may be substituted for a college degree .
    $87k-126k yearly est. Auto-Apply 57d ago
  • Intelligence Operations Advisor

    Amentum

    Operations agent job in Falls Church, VA

    Amentum is seeking Intelligence Operations Advisors to support our Client in the Northern Virginia area. This position represents multiple openings. The position level is contingent on applicant specific qualifications and experience. Applicants will be evaluated and placed in a level from 1-5 based off their experience and customer feedback after multiple assessments Required Qualifications: Bachelor's degree and at least 12-20+ years of relevant professional experience Familiarity with cable writing and classified databases, including specific targeting tools Strong briefing and writing skills as well as the ability to work well with teams or individually with minimal supervision Must posses a high level US Government clearance at the time of application Desired Qualifications: Customer operations certification Overseas experience of at least two overseas tours or from extensive overseas TDY experience Served as Chief or Referent for a specialized ops position Experience in Intelligence Operations / Analysis / Support to Field Operations Experience identifying targeting leads through the exploitation of all-source databases Experience using customer databases to monitor field traffic and communicate with field office Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters.
    $87k-126k yearly est. Auto-Apply 60d+ ago
  • Operational Level Cybersecurity Advisor

    Terrestris Global Solutions

    Operations agent job in Dumfries, VA

    Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? At Terrestris, we are changing the way small businesses hire. We are seeking a Operational Level Cybersecurity Advisor to join our team of talented professionals who possess the experience, vision, commitment, and integrity to successfully support federal and commercial clients. Join our team, grow your career, and crush your goals at Terrestris. I've never heard of Terrestris. What do you do? At Terrestris, we leverage technology to create better mission outcomes through better human performance. We approach this by forming strong client and team relationships through transparency. We strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary values to the American people by helping the Government become more efficient and effective. So, what will the Operational Level Cybersecurity Advisor at Terrestris do? The Operational Level Cybersecurity Advisor is responsible for providing critical operational cybersecurity advisory support. This position involves assisting mid-level personnel within the designated organization to accomplish their cybersecurity objectives with the ultimate goal of enabling them to operate independently without external support. The Cybersecurity Advisor will provide expert-level advice, analysis, and strategic recommendations, aimed at enhancing the organization's cybersecurity posture and ensuring that the personnel are equipped to address cybersecurity challenges effectively. What does a typical day look like for an Operational Level Cybersecurity Advisor? The Operational Level Cybersecurity Advisor's day is dynamic. The role involves reviewing security updates, analyzing threats, and engaging with mid-level personnel to provide expert guidance on cybersecurity strategies and risk mitigation. The advisor conducts training sessions, collaborates with teams to align cybersecurity measures with organizational goals, and offers strategic recommendations to improve security protocols. They also perform technical assessments, prepare reports, and support meetings with leadership, ensuring cybersecurity risks are managed effectively. Additionally, the advisor mentors personnel to build their skills and capacity for independent cybersecurity management, all while documenting progress and preparing for future tasks. What qualifications do you look for? You might be the person we're looking for if you have: Experience: A minimum of 3 years of relevant operational cybersecurity experience, including advisory roles with mid-level personnel in international, regional, or governmental organizations. Education: Bachelor's degree or equivalent in Cybersecurity, Information Technology, or a related field. Relevant certifications are required (see below). Certifications: Must possess one of the following certifications: Certified Information Systems Security Professional (CISSP) NIST Cyber Security Professional (NCSP) Certified Information Systems Auditor (CASP) Certified Chief Information Security Officer (CCISO) Security Plus (CompTIA Security+) Rank or Experience: At the task order level, candidates should have achieved one of the following: Rank of O-4 in the military or equivalent. GS-13 or equivalent in the federal government. Equivalent rank in the private sector. Demonstrated experience working with mid-level government leaders or military officials is preferred. Foreign Language Proficiency: Depending on the specific Task Order, foreign language proficiency may be required. Overseas Experience: Experience living and/or working overseas, particularly in diverse, international contexts, is highly desirable. Analytical Skills: Strong analytical skills with the ability to assess complex cybersecurity issues and provide actionable recommendations. Communication Skills: Excellent written and verbal communication skills, capable of conveying complex cybersecurity concepts to non-technical stakeholders. Experience preparing reports, presentations, and training materials. Cultural Sensitivity: Demonstrated ability to effectively collaborate with diverse teams in international or cross-cultural settings. Willingness to travel as required by mission objectives. Ability to work both independently and collaboratively in a dynamic, fast-paced environment. Other Requirements: What kind of benefits does Terrestris Offer? We offer outstanding benefits including health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S. DILBERT © 2018 Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION. All rights reserved.
    $87k-125k yearly est. 60d+ ago
  • Global Trade Operations Advisor, NPHS

    Cardinal Health 4.4company rating

    Operations agent job in Washington, DC

    Anticipated salary range: $67,500.00=$96,300.00 Bonus eligible: No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 11/10/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. **What Global Trade International Logistics & Operations contributes to Cardinal Health** Global Trade is responsible for the design, implementation and execution of policies, programs and platforms to enable compliant and efficient international movement of products and technologies. Global Trade International Logistics & Operations is responsible for managing Global Trade execution for the Nuclear Precision Health Solutions business, focused on compliance, delivery excellence and cost optimization. This job family implements and executes Global Trade policies and serves as primary interface to internal business operations, as well as forwarders, carriers, shippers and customs house brokers. **_Responsibilities_** + Global Trade Operations team is responsible for: + New Lane set up: establishing all Global Trade related aspects of new US Import and US Export shipments, including new part numbers added to existing lanes. + Gathering product information to support HTS and ECCN determination and Country of Origin validation + Gathering transactional backup to support Valuation Methodology valuation + Support contract review and Incoterms validation + Supplier and Customer set up in Trade Management system to support partner screenings + 3PL and carrier management for air, ocean, truck, including shipments of Radiopharmaceuticals + US Import/Export documentation, broker instructions, export filing and entry compliance + KPI management including root cause analysis and corrective action implementation + Working with destination sites and origin partners on CTPAT qualifications and processes + Working with AES Direct, Livingston's Tradesphere, and other Trade Management Systems, to allow for a seamless EEI filing and/or customs clearance without additional delays and costs to the CAH organization + Document and communicate Import and export related job aids and requirements + Support critical projects and other teams within the CAH organization + Other projects as assigned **_Qualifications_** + 4-8 years of experience, preferably including: _Experience with filing US Import and Export declarations, NRC and DEA regulated exports, imports of Pharmaceuticals and Medical Devices, and shipments of radioactive hazardous material_ + _Bachelor's degree in related field, or equivalent work experience, preferred_ + _Intermediate to advanced level Microsoft Excel skills_ **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $67.5k-96.3k yearly 2d ago

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