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Operations Agent remote jobs

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  • Business Operations Specialist Experience with compensation tools (Everstage Compensation) Denver CO OR Remote

    Red Oak Technologies 4.0company rating

    Remote job

    Business Operations Specialist Experience with compensation tools (Everstage Compensation) Denver, CO Experience with compensation tools (Everstage Compensation - very good to have) This project is envisioned as a short-term managed services engagement (3-6 months), with scalability between 2 FTEs at minimum and 4 FTEs at maximum. Resources may work remotely, with flexibility for on-site support as needed. We are looking for a Business Operations Specialist to codify and document best practices across sales and operations teams. This role focuses on capturing institutional knowledge around governance processes such as forecasting, CRM task tracking, quota timelines, and usage of supporting tools. The ideal candidate will combine organizational and project management skills with a strong understanding of sales processes. Responsibilities: Collaborate with sales and operational leadership to gather process documentation from subject-matter experts. Consolidate and structure best practices into accessible reference materials for team onboarding and continuity. Document workflows for Salesforce task logging, account transitions, and quota management timelines. Review and ensure process alignment with 3rd party software tools used across the sales lifecycle. Maintain organized, searchable repositories (Google Sheets/MS Excel) of governance and procedural content. Qualifications: 2-4 years of advanced Google Sheets or Microsoft Excel usage for documentation and data organization. 2-4 years project management experience, preferably in a sales operation's context. 2-4 years of direct collaboration with sales teams on process improvement or enablement. 2-4 years of Salesforce usage, including reporting, task management, and process tracking. Strong communication skills and ability to translate tribal knowledge into structured operational guidelines.
    $34k-48k yearly est. 4d ago
  • Vendor Operations Associate - Valuations

    Servicelink 4.7company rating

    Remote job

    Are you in search of an exciting opportunity to learn and grow in a dynamic new career? If so, ServiceLink, the best in the mortgage industry, invites you to apply for the opening of Vendor Operations Associate, a position which carries the responsibility of efficiently processing Valuation orders. If you are quality-driven and possess excellent communication skills, you may be the ideal candidate for Vendor Operations Associate. Your ability to maintain positive and professional business relationships with vendors and staff will be highly valued by ServiceLink, a company committed to providing on-going training and supporting every employee's motivation to reach career goals. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Maintain daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification, and appropriate resolution of vendor profile issues. · Manage vendor timelines, appointments and engagement agreements · Relay reminders to vendors re: Quality, turnaround times, website usage, etc. · Provide suggestions as to assist the team with resolving every day operational challenges. WHO YOU ARE You possess … · The ability to maintain a positive and professional business relationship with vendors and internal staff. · Computer literate with the ability to learn software applications · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards · The ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines for our clients Responsibilities · Follow vendor management guidelines for maintaining daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification and appropriate resolution of vendor profile issues and handling of transactional issues. · Maintain compliance with Independence Guidelines. · Maintain a positive and professional business relationship with vendors and internal staff. · Manage vendor timelines, appointments, and engagement agreements. · Relay reminders to vendors re: Quality, turnaround times, website usage, etc. · Follow through with established team goals. · Ensure appropriate escalation paths are followed and timely resolution is accomplished. · Communication workflow expectations with consumers and vendors. · Provide suggestions as to assist the team with resolving every day operational challenges. · Attend and participate in regular department meetings and provide feedback when necessary. · Responsible to meet department productivity and quality goals. · Communicate with all stakeholders on a regular basis. · Perform all other duties as assigned. Qualifications · The ability to maintain a positive and professional business relationship with vendors and internal staff. · Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent. · Familiarity with basic Microsoft Office (Outlook, Excel, and Word). · High School diploma or equivalent. · Knowledge of office processes, procedures, and technology. · Computer literate with the ability to learn software applications. Duties require professional verbal and written communication skills and the ability to type 30 wpm. This is normally acquired through one to three years of office experience. · Role requires willingness to work a flexible schedule. We can recommend jobs specifically for you! Click here to get started.
    $52k-96k yearly est. Auto-Apply 1d ago
  • Cyber Operations Advisor | Remote, USA

    Optiv 4.8company rating

    Remote job

    will be fully remote and can be hired anywhere in the continental U.S. The Cyber Operations Advisor (COA) is a senior technical leader and strategic partner responsible for driving measurable security outcomes, operational maturity, and client value through data-driven insights. The COA combines deep cyber operations expertise with advisory capabilities to lead complex technical engagements across multiple clients. This role focuses on metrics-driven performance, proactive risk management, and continuous improvement-defining, analyzing, and optimizing KPIs, SLAs, and service metrics to demonstrate value. Acting as a trusted advisor, the COA translates business requirements into actionable security strategies and collaborates with internal engineering and threat teams to implement corrective actions and systemic enhancements that elevate client satisfaction and operational efficiency. The Cyber Operations Advisor believes and lives the Cyber Operations guiding principles: * Deliver quality security outcomes * Drive efficient and timely operations * Actualize continual improvement and innovation * Protect the customer How you'll make an impact: * Independently lead multiple technical engagements simultaneously, ensuring timely delivery of measurable security outcomes and operational improvements across client environments * Convert client business requirements into actionable technical strategies and capabilities that align with security objectives and deliver measurable value * Collaborate with internal teams and clients to design strategic roadmaps and execute plans that advance operational maturity and security posture * Drive service maturity by analyzing KPIs, KRIs, SLAs, and performance trends to deliver actionable insights and continuous value improvements * Evaluate and align security solutions and recommendations with client requirements, risk profiles, and strategic objectives to ensure optimal fit and effectiveness * Assist in the documentation of business requirements, use cases, and ROI analyses to support informed decision-making and demonstrate value * Act as a technical advisor during pre-sales and post-sales engagements, ensuring solution alignment and client confidence * Provide technical expertise for proposals, contracts, and service descriptions to ensure accuracy and alignment with client needs * Recognize and recommend cross-sell and up-sell opportunities across AFC services * Lead or support security initiatives from planning through execution * Apply hands-on expertise to operationalize threat intelligence across EDR, SIEM, SOAR, and related domains, improving detection and response capabilities * Analyze patterns and anomalies to identify potential advanced threats and recommend proactive mitigation strategies * Conduct architectural reviews and provide recommendations to strengthen security, posture and operational efficiency * Assess and recommend custom detection logic, automation, or tool enhancements to address evolving threats and operational needs * Assist with platform configurations, detection logic, automation improvements * Build and develop relationships with internal and external stakeholders * Identify and assess project risks, developing mitigation strategies to ensure successful delivery and minimize impact * Validate project scope and deliverables to ensure alignment with client expectations and contractual obligations * Represent Optiv in client meetings, delivering clear technical guidance and executive-level communication * Collaborate with team members to identify issues, develop strategies, and drive continuous improvement * Provide support for projects spanning multiple functional groups by identifying collaborative opportunities, enhancing existing deliverables, and strengthening Optiv's value to our clients * Ensure projects are delivered on time, within budget, and to quality standards, meeting or exceeding client expectations What we're hiring for: * Bachelor's degree (or equivalent experience) and a minimum of 8 years in cybersecurity operations, with proven advisory and leadership responsibilities * Demonstrated success in leading client-facing engagements and managing strategic security programs in professional services or consulting settings * Advanced analytical skills with the ability to interpret complex data and translate insights into actionable security strategies * In-depth knowledge of SOC operations, threat analysis methodologies, risk assessment practices, and incident response frameworks * Hands on experience and in depth understanding of platform management processes including, but not limited to: EDR, Vuln Management, SIEM, SOAR, Identity, Network, and Perimeter tooling * Comprehensive understanding of NIST CSF, MITRE ATT&CK, and key regulatory frameworks such as PCI, SOC 2, and ISO 27001 * Senior-level security certifications preferred, such as CISSP, CISM, or GCIHGCIH, OSCP, (or equivalent) * Exceptional communication skills, including the ability to craft and deliver executive-level reports and compelling security narratives * Proven ability to establish trust and maintain strong relationships with senior client stakeholders and cross-functional internal teams * Expertise in cloud security across AWS, Azure, and GCP, with working knowledge of virtualization and containerization technologies * Working knowledge of project management methodologies (Agile, Scrum, PMI) and experience driving security initiatives * Familiarity with common Large Language Models and their impact on Security Operations * Preferred experience in security architecture, risk mitigation, disaster recovery planning, compliance testing, data loss prevention, and network security strategies, with familiarity in ITIL, COBIT, ISO standards, PCI, and SOX * Skilled in addressing client inquiries and resolving issues with professionalism and clarity * Proficient in creating presentations and technical content that adhere to organizational standards and effectively communicate complex concepts #LI-TW1 #LI-Remote What you can expect from Optiv * A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups. * Work/life balance * Professional training resources * Creative problem-solving and the ability to tackle unique, complex projects * Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities. * The ability and technology necessary to productively work remotely/from home (where applicable) EEO Statement Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
    $95k-136k yearly est. Auto-Apply 16d ago
  • Operations Associate

    Astellas Pharma, Inc. 4.9company rating

    Remote job

    Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas! Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at ***************** This position is based in Northbrook, Illinois. Remote work from certain states may be permitted in accordance with Astellas' Responsible Flexibility Guidelines. Candidates interested in remote work are encouraged to apply. Purpose and Scope: We are seeking a highly organized and proactive Operations Associate to support senior and executive management in the BioPharma and Ophthalmology Division of Research and Development. This role is essential for ensuring smooth daily operations, managing special projects, and facilitating communication across departments. This role is a Global role, requiring navigation of multiple time zones including Japan. This role reports to the Head of BioPharma and Ophthalmology Development and will work closely with the BOD Leadership Team. Responsibilities and Accountabilities: * Serve as the main point of contact between the Head of BOD and leaders in the US and Japan. * Manage communications between other divisions and important external partners. * Organize and execute events, including meetings, departmental functions and workshops, and other company-wide functions. * Handle correspondence, maintain files, and manage office budgets. * Support governance activities, including taking minutes and ensuring compliance as needed * Manage calendars, schedule meetings, and coordinate travel arrangements. * Track Division operation deadlines and lead special projects as needed (e.g., training initiatives, joint steering committee meetings, BOD requests). * Act as a mentor for administrative assistants that support the Division, including setting and standardizing Division best practices.
    $68k-118k yearly est. 1d ago
  • Webinar Operations Associate

    Surgent McCoy Cpe LLC 3.1company rating

    Remote job

    KnowFully Learning Group is growing and is currently in search of a Webinar Operations Associate! KnowFully Learning Group provides comprehensive and engaging continuing education for professionals at all experience levels and support those preparing for certification exams. We service two main industries - Finance/Accounting and Healthcare. Our employees are innovative and passionate about learning. We embrace each other's differences. Through our learning initiatives and teambuilding, we have created a great place to work. If you love what you do and want to work in an environment where hard work is valued, please apply! This position is a technically savvy and customer-centric individual who is responsible for administering live webinars for the learners and providing customer support via phone and live chat. Proficiency in audio/video technology, combined with their strong organizational and communication skills, will play a vital role in delivering top-notch services to customers. Demonstrating a successful track record in administering daily live webinar broadcasts while upholding excellent service standards and ensuring high customer satisfaction. Location: Remote Supervisory Responsibilities: None Duties/Responsibilities: Capture, record, and deliver high quality webinar broadcasts. Troubleshoot technical issues that customers might have when viewing our webinars. Pre-production equipment tests to prevent any issues during live broadcasts and recordings. Handle complaints, provide appropriate solutions, and alternatives within the time limits and follow up to ensure resolution. Assist customers with other support related needs. Follow communication procedures, guidelines, and policies. Available for evening/weekend work when necessary. Other duties and responsibilities as assigned. Required Skills/Abilities: Ability to collaborate and respond quickly. Excellent organizational skills and attention to detail, accuracy, and quality. Excellent communication skills, both written and oral. Excellent time management skills with a proven ability to meet deadlines. Strong Computer / Data Entry Skills - Microsoft Office Proficiency. Problem solving and troubleshooting skills. Continual focus on improvement, innovation, and creative development. Ability to work well independently and as a team. Ability to adapt to the changing needs of the company and department. Ability to portray a cooperative, professional, and positive attitude towards customers, managers, and other co-workers. Ability to function well in a high-paced and at times stressful environment. Ability to multi-task in a flexible environment with minimum supervision Proficient with Microsoft Office Suite or related software. Salary: The starting salary for the Webinar Operations Associate position is competitive and will be commensurate with the candidate's qualifications and experience. The starting hourly pay is $20/hour with the potential for an annual discretionary bonus based on company and individual performance. The final offer will be determined based on factors such as the candidate's skills, education, relevant work experience, and location. The company also offers a comprehensive benefits package, including health insurance, retirement plan, paid time off, and other perks like remote work. The total compensation package will be discussed in the interview process and based on fit for the role and the organization. The company is committed to providing a fair and competitive compensation structure that reflects the value and contributions of its employees. We believe in fostering a work environment that recognizes and rewards excellence, and we are dedicated to attracting and retaining top talent in the industry. Education and Experience: BA/BS College degree; Degrees specifically in TV/Film/Video production, Communications, Computer Science, Audio/Visual, or equivalent work experience preferred. Live Production Experience; Experience in a live production environment, filming, and/or outputting live streaming video. Remote Production Experience; Experience in a remote production environment, filming, and/or outputting live streaming video. Strong Computer Skills: Experience in video/audio editing through the Adobe Suite is a major plus. HTML5 video playback knowledge a plus. Familiarity with CRM systems and practices; Microsoft Dynamics experience preferred. Experience with Webinar/video conferencing technology and using webcams. Knowledgeable in both Microsoft and Apple products. Experience in Customer Service, Technical Support, or related areas with direct customer communication: Phone/Live Chat support experience preferred. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Equal Opportunity Statement: KnowFully Learning Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $20 hourly Auto-Apply 60d+ ago
  • Fraud Operations Performance Associate II

    Affirm 4.7company rating

    Remote job

    Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Our Customer Operations Team is expanding, and we're seeking a dedicated Fraud Operations Performance Associate II to champion label accuracy and enhance the quality of cases worked. As an integral part of the Quality Assurance team, you will focus on monitoring and improving label accuracy within internal fraud operations teams as well as external vendors. Working collaboratively with cross-functional partners, you'll improve visibility into accuracy. The responsibilities of this position may also extend to ensuring the overall quality of cases worked. It will also be necessary to dedicate 20% of your time to production to stay current with trends, issues, and workflows. What You'll Do Identify knowledge gaps through analysis and QA Collaborate with the Quality Assurance Team and Fraud Operations Leadership to strengthen training and coaching initiatives Regularly monitor, evaluate and provide feedback to Fraud Operations Teams on how the teams are performing Document findings as appropriate and escalate to Leadership Stay informed about the latest fraud trends, regulatory changes, and best practices to continuously improve fraud prevention efforts Demonstrate punctuality and ensure you are readily available and responsive, given our current remote work setting Maintain daily expected cases volume with an accuracy score of 98%+ What We Look For 3+ years of Fraud experience, preferably within the fintech industry 1+ years Quality Assurance experience, preferably within the fintech industry Demonstrated ability to work independently with leadership and exhibit strong project management skills Strong analytical skills with the capacity to recognize and address fraud trends, issues, and opportunities for improvement Proven track record of identifying and resolving quality issues and driving process improvements Focused, self-motivated and reliable with ability to stay focused on a task and work independently Possesses a positive attitude with excellent interpersonal skills and the ability to interact and build solid working relationships with all levels of the organization Experience with industry-specific tools and standards, including but not limited to: Salesforce, TLO, TransUnion, LexisNexis, Ekata, Emailage, Looker, Snowflake, Netverify, and Onfido Base Pay Grade - D Equity Grade - 1 Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). USA base pay range (CA, WA, NY, NJ, CT) per year: $70,000 - $90,000 USA base pay range (all other U.S. states) per year: $62,000 - $82,000 Employees new to Affirm typically come in at the start of the pay range. Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
    $70k-90k yearly Auto-Apply 8d ago
  • Strategy & Operations Associate

    Lightyear 4.0company rating

    Remote job

    The Company: Lightyear builds software that is revolutionizing the telecom management experience for hundreds of enterprises. Lightyear's platform helps enterprise IT teams automate telecom procurement, network inventory management, telecom bill payment, and much more, and is utilized by companies including Honeywell, Alo Yoga, Palo Alto Networks, and Louis Vuitton. Lightyear has raised nearly $50M from the first investors in Roblox, Discord, Coupang, Robinhood, and Flexport. The Position: As a Customer Strategy & Ops (CSO) Associate, you will sit at the intersection of our customers, product, and go-to-market teams. You'll guide customers through the full lifecycle with a focus on training, enablement, renewals, and identifying/driving expansion opportunities. You'll spend time ensuring that our customers achieve successful outcomes and work cross-functionally with our Sales, Operations, and Product teams. As the first CSO hire, you will help refine and execute the foundational playbooks, tooling, and processes that scale Lightyear's customer experience. This role is designed to grow into the right hand of the Head of Customer Success, with significant growth in responsibility and compensation over time. This position will be full-time and fully remote with competitive total cash compensation ranging from $115-135k based on experience and additional equity compensation. Key Responsibilities Build strong, lasting relationships with IT managers, procurement teams, and other customer stakeholders Deliver relevant training and enablement materials to customers to ensure they have confidence and success with the Lightyear platform Measure and communicate impact through the use of product analytics and financial metrics, including ROI analyses and customer case studies Prepare and deliver quarterly business reviews that connect customer goals with Lightyear's product impact Directly impact GDR and NDR by owning customer renewals, proactively identifying account risks, and leading opportunities for expansion in partnership with Sales Advocate for customers internally, influencing product and operations decisions Ideal Qualifications 2+ years experience post undergrad at a top-tier consulting, investment banking, startup, or comparable operationally intensive experience Proven ability to operate with high velocity, balancing hands-on execution with strategic thinking in a fast-paced environment Strong communication, presentation, and relationship-building skills High degree of comfort with Excel including the ability to spot trends, interpret reports, and refine/build dashboards Bonus if located in Austin (Hiring Manager is based in Austin)
    $115k-135k yearly Auto-Apply 16d ago
  • Customer Success Operations Associate

    Figure 4.5company rating

    Remote job

    Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role We are looking for a Markets Success Associate with a strong knowledge of trading platforms to be our first line of support for a wide range of clients and investors for all things Figure Markets. This role will sit in the heart of the action: providing product, technical, and educational support along with working cross functionally with Risk Management, Engineers, People Operations, Accounting, and more. Your effective communication, task-driven problem solving, and attention to detail will contribute to key outcomes that secure existing business initiatives, drive brand engagement, and ensure customer success. You will keep Figure Markets accountable to its customers by troubleshooting problems and providing solutions with knowledge and empathy and efficiency. What You'll Do Be the point of contact and advocate for retail and institutional clients and investors. Guide new users through the onboarding process to ensure seamless account creation and verification Educate Exchange clients and investors on Figure Markets and its products with knowledge and enthusiasm. Act as a bridge between customers and internal teams to address any concerns and to ensure customer satisfaction Promote brand recognition and loyalty by ensuring unrivaled support to our clients and investors via phone, chat interactions, and email. Leveraging data-driven insights, provide strategic recommendations to our Product Development team, influencing feature enhancements and ultimately contributing to the creation of an outstanding customer experience. Provide technical support and troubleshooting on a variety of potential issues. Triage and route the identification of technical bugs. Provide recommendations and track until resolved. Gather data-driven insights and analysis to operationalize and scale key processes. Recommend modifications and additions to the Team's guiding documents including relevant policies & procedures. Create cohesive and visually appealing and professional guides, flow charts, FAQs, and other content to support frictionless customer experiences. What We Look For 3+ years in a front line support and/or customer-facing role. 2+ years of experience working with trading or an exchange platform, preferred. Proven background in being a dependable and reliable team player. Flexibility and adaptability to ongoing refinements in process and structure. Confident, friendly, and compassionate communication skills. Successfully complete the required compliance training. A positive and problem-solving approach to customer service. Ability to instill trust and rapport with customers. BA/BS from an accredited university preferred. Process-driven organizational skills. A quick and flexible learning style with the ability to navigate new technology platforms. Salary Compensation Range: $29/hr-$33/hr 15% bonus target, paid quarterly This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs Benefits Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans Company HSA, FSA, Dependent Care, 401k, and commuter benefits Employer-funded life and disability insurance coverage 11 Observed Holidays & PTO plan Up to 12 weeks paid family leave Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-SB1 #LI-Hybrid
    $29-33 hourly Auto-Apply 7d ago
  • Account Management Operations Associate

    Resortpass 4.5company rating

    Remote job

    About the company: ResortPass is redefining what it means to be a hotel guest. We're building a new category in hospitality: day access to luxury hotel experiences from breathtaking pools and private beaches to deluxe spas and wellness recharges so people can escape without an overnight stay. Our marketplace now connects guests with 2,300+ partner hotels and resorts, including Ritz-Carlton, Four Seasons, Marriott Hilton, and more. We've helped millions of people enjoy premium hospitality close to home, making rest more mindful, togetherness more meaningful, and escape more accessible. The result: unforgettable experiences for guests and new revenue streams for partners. Backed by some of the best consumer and growth investors, including CRV, Declaration, Brian Kelly (The Points Guy), WME, FJ Labs, and more, ResortPass is scaling a product people love and creating an entirely new way to experience hospitality. About the role We are currently hiring a new member on our Account Management team! This person will handle many of the manual updates for our team due to system limitations. You will assist the AM team during the busy season and allow them to focus on inventory, pricing and hotel product conversion. This person will not be interacting with the hotels much but assisting with data entry tasks. This is a wonderful opportunity for someone looking for seasonal remote work. Compensation for this May-September contract position will be $25 per hour and your shift will be Monday - Friday. What you'll do Assist in managing hotel accounts, including updating information and resolving issues Perform data entry tasks accurately and efficiently to maintain and update partner records Handle reactive tasks such as responding to client inquiries, providing support, and escalating concerns Collaborate with the account management team to ensure a seamless and high-quality partner experience Assist with ad-hoc projects as assigned to support the overall goals of the account management team Who you are We encourage candidates to apply even if they don't have 100% of the below qualifications. We believe in a holistic approach when evaluating talent for our team and post new roles often, so even if this role isn't quite right, we want to meet you! You have at least 1 year of experience in a customer-facing/data entry role and are driven to find the best solutions and build great relationships An organized multitasker. You have experience efficiently managing multiple online platforms and juggling different tasks in a fast-paced environment while staying detail-oriented An empathetic partner. You're able to adapt and respond to different personalities and corresponding requests with a friendly, positive, and patient personality Communicative. You're clear and concise in your written and verbal communications A problem solver. You're excited by a complex problem and take pride in finding unique and timely solutions A good human being. While building a startup is hard, being a good human being is not. We are creating a culture of people you want to work with. We create incredible experiences for our guests, and want to do the same for our employees This contract position requires use of personal equipment including a computer and internet connection.
    $25 hourly Auto-Apply 40d ago
  • Operational Advisor (Patient Payments) (Remote)

    3DS Dassault Systems

    Remote job

    Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy. About our Company: Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at ***************** About the Team: The Professional Services Operational Advisor is a Subject Matter Expert (SME) role focusing on advising and mentoring our clients/partners during and after implementation of Medidata Clinical Cloud Products on our Unified Platform. Using your operational experience in Clinical Operations and/or Clinical Data Management you will be a key member of the Medidata Professional Services team driving the successful implementation and adoption of one or more Medidata Clinical Cloud Products within our Partners. Responsibilities: Key activities performed by the Professional Services Operational Advisor will include: * Provide strategic input, guidance, advice, knowledge and best practices to support Partners in driving implementation and adoption of Medidata Clinical Cloud Products * Advise and mentor clients/partners during implementation which may include workshop delivery * Establish "Trusted Advisor" Partner relationship through effective consultation * Provide operational expertise during and after implementation and enablement Enablement activities * Lead and deliver new release overviews, knowledge transfer and risk assessments in providing operational input and support to the implementation of new releases * Develop and maintain relationships with SMEs * Attend Key Operational Meetings in support of Medidata Clinical Cloud Products * Work closely with the relevant Sales team members to support further adoption of products across the platform * Where appropriate develop operational specific materials to support the use of Medidata Clinical Cloud Products The Professional Services Operational Advisor is responsible for maintaining a high-level of expertise for their assigned Medidata Clinical Cloud Products. They are expected to invest approximately 15% of their time in the following key internal Medidata activities: * Maintain individual Product and Industry expertise by attending regular Product Training and external industry training, e.g. conferences. * Represent Professional Services team in Product Adoption and Optimization (PAO) workstreams and initiatives; sharing knowledge back to the full Professional Services team * Support training of wider Professional Services team to enhance Product and Industry knowledge across team * Collate and maintain list of defect and enhancements that require addressing by Medidata Product teams * Provide operational insight to defect and enhancement requests * Provide operational input to Medidata's implementation process, best practices and collateral roadmaps ensuring that Professional Services team is represented * Attend specific Product Forums related to Medidata Clinical Cloud Products * Ensure SOPs and other process documents are up to date * Work with Medidata Global Education on the development of training plans and collateral material. The Professional Services Operational Advisor will collaborate with the following teams: * Technology team * PAO * Mediata Academy * Professional Services teams * Operational Excellence * Sales * Customer Success Qualifications: The successful candidate will have: * Ability to challenge processes that are inefficient or counterproductive and establish/deploy new processes to improve efficiency, strong change management and collaboration skills. * Demonstrated practical knowledge of Clinical trial software technology * Excellent interpersonal, organizational, communication (public speaking and teaching), presentation and writing skills * Proven ability to successfully work independently on new projects and initiatives while also being able to collaborate with others when needed to achieve goals * Ability to overcome obstacles, troubleshoot and reach resolutions * Willingness for up to 30% national/international travel time In addition, the candidate will: * Demonstrate they can work independently * Take initiative and demonstrate responsibility and accountability * Collaborate well with other functions/departments * Possess 8+ years experience from Clinical Operations and/or Clinical Data Management roles in Sponsor, CRO or other equivalent organizations * Possess 4+ years experience from Patient/Participant Payments processing roles in Clinical Technology provider, Sponsor, CRO or other equivalent organizations * 4 - year Degree required or equivalent experience * Medidata employees: At a minimum Senior Implementation Consultant or Senior Project Manager level (or above) * Lead change and think strategically * Create/lead strategic initiatives * Lead teams - both internal and customer - during the implementation of a 'change management (or other)' initiatives * Consult/advise customers * Engage with customers and internal stakeholders at Senior/Exec level * Be involved in the selling process - and making presentations to customers As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location.The salary range for positions that will be physically based in the NYC Metro Area is $114,750 to $153,000. The salary range for positions that will be physically based in the California Bay Area is $121,500 to $162,000. The salary range for positions that will be physically based in Texas or Ohio is $101,250 to $135,000. The salary range for positions that will be physically based in the Boston Area is $113,250 to $151,000.The salary range for positions that will be physically based in all other locations within the United States is $102,750 to $137,000. Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year. Equal Employment Opportunity: In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Applications will be accepted on an ongoing basis until the position is filled. #LI-MW1 #LI-Remote
    $121.5k-162k yearly 15d ago
  • Consultant - Operations Associate Organizing Resilience

    Amalgamated Foundation 4.5company rating

    Remote job

    HOW TO APPLY Applications will be reviewed on a rolling basis and must be received by November 17, 2025. Applications received after the deadline may be reviewed dependent upon qualifications. Submit a resume and cover letter that demonstrates your understanding of the role and how your experience aligns with the contract deliverables. Applications will be considered on a rolling basis until the position is filled. To protect the integrity of our structure candidacy process, we kindly ask that all applicants do not call, email, or message our office or any member of the Organizing Resilience or Amalgamated Charitable Foundation (ACF) Team about this opportunity. ABOUT US The Amalgamated Foundation is a platform for progressive, social change philanthropy that manages more than 200 donor-advised funds and collaborative funds. Committed to innovation, the Foundation is uniquely nimble and efficient in forging connections between individual donors, institutional funders, and grantees. Organizing Resilience (OR) coordinates national and local expertise to develop the tools, talent, and networks that will allow movement organizations, the philanthropic community, and government leaders to respond to the humanitarian and political crises that unfold during and after moments of disaster. By pre-building key aspects of disaster response and networks across regions and sectors before crises surface OR connects resources to on-the-ground leaders where they will have an immediate and lasting impact. Organizing Resilience is a sponsored project of the Amalgamated Charitable Foundation. Contract: Operations Associate Location: Houston, TX (Hybrid - in-person at shared office space with some remote work flexibility, 20 hours a week on contract Pay: $30/hour Term: 6 Months Reports to: Operations Manager Contract Summary: Seeking a part time, short term, contracted Operations Associate to support high-priority internal systems and special projects under the direction of the Operations Manager. This contract will focus on logistics, data management, events, and creative resource development support, ensuring that day-to-day operations and coordination efforts executed in a timely and efficient manner. The ideal consultant is detail-oriented, proactive, and comfortable supporting multiple workstreams in a fast-paced, responsive environment. Experience and/interest in nonprofit operations, event management, and movement infrastructure is preferred. Core Duties and Deliverables1. Invoice & Data Management (35%) Track and log contractor invoices and reimbursements across operations. Maintain accurate and updated documentation of invoice history and expense categories. Manage and clean contact and email data lists across CRM and spreadsheets. Input and track data related to funders, grantees, organizational partners, and disaster-impacted communities. 2. Event & Logistical Support (30%) Coordinate logistics for virtual and in-person events (set-up, registrations, calendars, tech support) for upcoming events during term of contract. Provide day-of support for Zoom, Slack, and other tools during team gatherings or public events. Take meeting notes, track follow-ups, and ensure clear post-event documentation. 3. Graphic Design & Resource Creation (20%) Design flyers, one-pagers, and toolkits in Canva or Adobe. Update and format documents and materials for internal and external use. Assist in the layout and visual consistency of branded assets. 4. Administrative & Tech Operations (15%) Organize and maintain Google Drive folders and file naming conventions. Troubleshoot tech issues related to Zoom, Slack, and Google Workspace. Must-Have: Experience with Google Workspace, Slack, and Zoom. Strong comfort and experience with spreadsheets and data entry. Strong organizational skills and ability to manage multiple tasks simultaneously. Detail-oriented, proactive, and a strong problem solver. Familiarity with Canva and/or Adobe for basic design work. Proficiency in digital tools for scheduling, tracking, and managing event logistics. Nice-to-Have: Experience with CRM platforms (e.g. Bloomerang). Familiarity with mutual aid, community organizing, or disaster response. Experience working remotely on distributed teams. Knowledge of basic project or event planning workflows.
    $30 hourly Auto-Apply 51d ago
  • Ad Operations Associate

    Roku 4.9company rating

    Remote job

    Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. About the Team The Ad Ops team at Roku plays a crucial role in driving the success of Roku's monetization strategy. This team is responsible for excellence in execution for our Direct IO and Programmatic businesses. This team books ad campaigns, QAs creatives, prepares reporting, and manages Deal IDs, using 1st and 3rd party ad tech. We are a very collaborative team, working closely with our Client Services, Inventory, and Product partners to meet advertisers' needs, while also optimizing and streamlining internal processes. About the Role We are seeking an Ad Operations Associate to join our growing ad operations team. As an Associate you will work closely with our Ad Ops, Tech Ops, Product and Programmatic Enablement teams to ensure teams are following process and ad campaign settings are aligned with our internal policies. This position reports to the Senior Manager of Ad Operations, located in NYC. For California Only - The estimated annual salary for this position is between $90,000 and $103,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. What You'll Be Doing Use 3rd party tools to ensure creatives running in our ad servers are in compliance with our ad specifications Schedule both direct sold and programmatic campaigns in Roku ad server and SSP Validate creative running through our programmatic campaigns to identify violations to our acceptability guidelines Partner with Ad Operations Associates to provide strategic QA support for high profile or sensitive campaign launches Confirm design and copy elements of sponsorship products conform to established guidelines Ensure campaigns are being properly captured in our internal reporting tools Provide internal and external sales stakeholders with exceptional customer service and support Contribute to ad hoc strategic projects and reporting that will help drive revenue growth for Roku We're Excited If You Have 2-3 years experience in digital ad operations or QA at a publisher, an ad tech company, ad agency or ad network Analytical, project management, deadline-driven, and process-oriented personality Familiarity with OTT advertising a plus Experience in display and video advertising with a premium publisher or agency Experience with IAB VAST Experience with DFP and digital ad serving tools for video and display Familiarity with the digital ad sales process #LI-SSC Our Hybrid Work Approach Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy. Benefits Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter. Accommodations Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to **************************. The Roku Culture Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. To learn more about Roku, our global footprint, and how we've grown, visit ************************************ By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
    $90k-103k yearly Auto-Apply 60d+ ago
  • Client Operations Specialist

    Enablecomp 3.7company rating

    Remote job

    EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM ™ intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers' Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years. Position Summary The Client Operations Specialist performs all activities involved in the preparation and retrieval of medical records and documents from various systems for the timely filing or re-adjudication of claims by the Revenue Specialists as well as assisting the Client Operation Analysts by engaging the document management process for the purpose of processing claims. The Client Operations Specialist also helps support the Client Operations Analysts with client recons and work queues.Key Responsibilities Assist with document retrieval process for including but not limited to implant invoices, UB-04 documents, Explanations of Benefits, medical record components. Scan and upload documents received from client. Manual reporting to clients for records requested and received in support of recovery team. Manual updating of information in electronic HIS systems to support production processes and Account Management teams. Manual review and reconciliation of ATB reports to locate accounts missing between both systems used to generate bills to EC. Locate, acquire, and store medical records from within client system. Assist in efficiently moving work through the department. Assist in compiling and working client recons, including but not limited to, posting adjustments, entering refund and payment research requests, and reviewing or rebilling missing claims. Assist in managing client work queues. Assist and cooperate with other departments. Use several systems to perform accurate and timely data entry. File and handle confidential documentation and patient health information (PHI). Other duties as required. Requirements and Qualifications High School Diploma required. 1 year of document control experience desired. Experience with electronic document management in a healthcare setting desired. Equivalent combination of education and experience will be considered. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook). Regular and predictable attendance. Special Considerations and Prerequisites Ability to handle large volumes of work while paying close attention to detail. Ability to work in a fast-paced environment. Demonstrated experience in working under limited supervision, manage multiple tasks and prioritize assignments with limited time constraints. Effectively communicate issues/problems and results that impact timelines for project completion. Ability to interact professionally at multiple levels within a client-oriented organization. Competent in MS Office Suite and Windows applications. General office environment; must be able to sit and/or stand for long periods of time. EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. EnableComp recruits, develops and retains the industry's top talent. As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people. We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies. If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you. Don't just take our word for it! Hear what our people are saying: “I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.” - Revenue Specialist “I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.” - Supervisor, Operations
    $43k-73k yearly est. Auto-Apply 58d ago
  • Member Operations and Experience Specialist- Transfers

    Public.com 4.2company rating

    Remote job

    About Us: Public is the long-term investing platform. Investors use AI and a vast variety of asset classes, from stocks and bonds to crypto and options, to build portfolios for the long haul. Launched in 2019, Public has been trusted with billions in assets of affluent investors. Headquartered in New York City, it's raised over $400M from investors like Accel and Tiger Global. What you'll do: The Public Customer Experience team is actively seeking a highly motivated and licensed Member Support Specialist to join our dynamic team and deliver exceptional service to our valued members. You will be interacting with members across a variety of support channels, such as email and chat. As a licensed finance professional, you will serve as a subject matter expert, providing accurate and comprehensive information about Public's features, products, and services. Your expertise will ensure that our members are well-informed and can confidently navigate their Public accounts. In addition to addressing member inquiries, you will collaborate closely with cross-functional teams, including Legal, Operations, and Compliance, to efficiently resolve member issues and concerns. You will also work hand-in-hand with Product and Engineering teams to share valuable member feedback and insights, actively advocating for feature requests and experience enhancements that will further improve our members' overall satisfaction. What we're looking for: 4+ years of experience in financial services and fully licensed, with 7 and 63 (or) series 7 and 66. High degree of comfort or ability to learn and leverage technology to serve members. Professionally develop yourself and others to meet the evolving product needs and service needs of members. Commitment to providing the best possible service and ensuring positive experiences for prospective and current members. Highly Independent and creative problem solver. Leverage your deep financial industry expertise and Public's best-in-class technology to drive innovative solutions in a fast-paced environment. Fixed Income, Bonds, and/or IRA experience preferred. Bonus Points: Past financial advisory experience Active Public member (sign up today!) Public is an equal employment opportunity employer to all employees and applicants for employment and prohibits discrimination and harassment of any type. We celebrate people of all race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or expression.
    $45k-75k yearly est. Auto-Apply 60d+ ago
  • Revenue Operations Specialist

    Medely 4.1company rating

    Remote job

    The Company Medely is a high-growth series-C technology start-up reimagining the future of healthcare work by providing an on-demand marketplace and workforce management tools. With the support of top-tier investors, Medely has quickly become a go-to platform for healthcare professionals to instantly access high-paying jobs with the freedom and flexibility to work when and where they want. As a fully remote team of sharp, collaborative, and entrepreneurial individuals, we are dedicated to redefining the way healthcare workers and facilities work together to provide for patients. We are looking for passionate and skilled professionals to join our team and help us take on tough challenges in this fast-expanding healthcare industry segment. Join us in our mission to transform the healthcare staffing industry and improve patient lives! The Role We're growing our Revenue Operations team and looking for a Revenue Operations Specialist who will help maintain timely, accurate information across our GTM systems and analysis so the team can move quickly and confidently. This collaborative role works closely with Revenue Operations leadership to connect strategy, systems, and insights. The ideal candidate has strong analytical skills, is detail oriented and intellectually curious, and can balance project execution, data analysis, and data integrity work while contributing to the evolution of Medely's AI and automation initiatives. The Impact You'll Make:Project Support Partner with Revenue Operations leadership on projects that improve sales and account management performance. Help scope and execute reporting initiatives related to forecasting, automation, and AI adoption. Contribute to emerging AI projects by testing prompts, documenting workflows, and identifying process improvements. Support cross-functional projects that align data, systems, and workflows across the commercial organization. Analytics & Reporting Assist in building and refining reports that track key metrics such as GSV, reactivation, and revenue trends. Refresh and validate weekly performance reporting to ensure data accuracy and timeliness. Ensure leadership reporting is accurate, actionable, and easy to interpret. Translate data into concise, digestible summaries and visualizations for internal audiences using tools such as google sheets, excel and salesforce dashboards. Respond to ad hoc data requests and help structure recurring reporting to ensure consistency and clarity. Data Integrity & Alignment Help maintain data consistency between Salesforce, healthcare databases such as Definitive Healthcare (DHC), and Medely's customer database to ensure reporting accuracy. Monitor key data fields for completeness and reliability, escalating or resolving discrepancies as needed. Partner with other teams to improve data structure and cleanliness across systems. Contribute to ongoing data quality efforts that support automation, forecasting, and analytics accuracy. AI & Automation Collaboration Work alongside RevOps and Sales leadership to test and refine AI use cases within revenue workflows. Help document automation processes and performance metrics for continuous improvement. Participate in identifying where structured data can enhance AI adoption and workflow automation. Cross-Functional Partnership Collaborate across Sales, Account Management, and other teams to align on reporting and data needs. Act as a connector - helping translate business questions into structured data requests and insights. Support RevOps-led initiatives that improve system usability, data accuracy, and reporting reliability. Who You Are: 3-5 years of experience in Revenue Operations or a similar analytical or operational role. Strong analytical skills with a keen eye for data accuracy and detail. Proficiency in Salesforce reporting and Excel/Google Sheets (pivots, formulas, lookups). Familiarity with BI tools such as Tableau, Looker, or Power BI is a bonus. Excellent communication skills, able to translate data and findings into clear business insights. Curiosity about the business, AI, automation, and process improvement. Collaborative mindset with a strong sense of ownership and follow-through. Why This Role Matters The Revenue Operations Specialist helps Medely stay aligned and informed by keeping data accurate, supporting strategic initiatives, and improving the quality of information across our GTM systems. This work also strengthens the foundation needed for continued use of AI and other automation efforts. Why Medely: Benefits & Perks Competitive Compensation: Based on experience and performance Long-term Incentives: 401k Healthcare Benefits: Full suite of benefits including medical, dental, and vision insurance Flexibility: We believe that work/life balance is important, so we offer flexible and unlimited PTO Paid parental leave Purpose: Join a growing mission-oriented startup that is modernizing the healthcare industry nationally! Ownership: Drive meaningful business impact on a team you'll help build and define! Remote: Work in a digital environment with all the tools to achieve your work as though you were in the office! We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities. Work location is flexible if approved by Medely. Medely does not accept unsolicited resumes from agencies. We consider any resume (CV) or biography received from an agency or outside recruiter without prior approval from a member of the Medely Human Resources or Recruiting team to be unsolicited and gratuitous, and such submissions will not be recognized by Medely for purposes of “ownership” of the candidate. We are an E-Verify company.
    $45k-75k yearly est. Auto-Apply 20d ago
  • Experienced Warehouse Loan Operations Specialist

    Guggenheim Partners 4.2company rating

    Remote job

    Guggenheim Securities Guggenheim Securities is seeking an experienced Warehouse Loan Operations Specialist to support critical warehouse lending functions. This role combines operational execution with strategic oversight, managing loan closing processes, agent relationships, and transaction workflows. The ideal candidate will be a results-driven professional with strong technical skills and the ability to thrive in a fast-paced, collaborative environment. Essential Job Functions Loan Operations & Settlement * Execute loan closing processes and settlement activities * Process and validate draw requests, including borrowing base calculations and covenant compliance * Coordinate with legal counsel on borrowing conditions precedent * Oversee loan settlement funding and reconciliation * Manage trade settlement flows, platform reconciliations, and remediation of breaks Agent & Partner Management * Coordinate with Administrative Agents on reporting requirements and portfolio performance data * Work with Paying Agents to process waterfall distributions and ensure transaction document compliance * Serve as escalation point for agent-related issues and discrepancies * Collaborate with outsource services and customers Transaction & Documentation Support * Administer loan system data and maintain accurate records * Execute complex wire instructions and payment waterfalls * Prepare investor reporting and compliance documentation * Create and maintain operational procedures * Draft confidentiality agreements as needed Cross-Functional Collaboration * Partner with Warehouse Origination, Portfolio Management, Ops/Treasury, Finance, Risk, Legal, Compliance, and Business Operational teams * Oversee and reconcile third-party invoicing Preferred Qualifications Education & Experience * Bachelor's degree required * Minimum 5+ years hands-on experience in loan closing and structured finance operations * Proven track record in warehouse lending or asset-backed finance Technical Skills * Strong proficiency with ClearPar or comparable loan management systems * Experience with virtual data room administration * Expert-level Microsoft Excel and Access skills * Understanding of structured finance mechanics, borrowing base structures, and waterfall calculations * Familiarity with Bloomberg terminal (preferred) Core Competencies * Strong communication and interpersonal skills * Team-oriented with ability to collaborate across functions * Comfortable in high-pressure, fast-paced environments * Excellent multi-tasking and organizational abilities * Detail-oriented with strong problem-solving skills * Self-starter who operates with accountability and ownership Licensing * Series 99 license preferred (or ability to obtain within specified timeframe) * Will ultimately need to become licensed for the Series 99 Work Location * Currently, this role is expected to be fully remote. Salary * Annual base salary between $130,000 - $150,000. The base salary range represents the low and high end of the anticipated base salary range for this position. Actual base salaries may vary depending on factors such as location and experience. The range listed reflects base salary only, and the total compensation package may include other components such as incentive compensation. About Guggenheim Securities * Guggenheim Securities is the investment banking and capital markets business of Guggenheim Partners, a global investment and advisory firm. Guggenheim Securities offers services that fall into four broad categories: Advisory, Financing, Sales and Trading, and Research. Guggenheim Securities is headquartered in New York, with additional offices in Chicago, Boston, Atlanta, San Francisco, and Houston. Guggenheim is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. * For more information, please visit GuggenheimSecurities.com, follow us on LinkedIn or contact us at ***************************************** or ************. About Us: Guggenheim Securities is the investment banking and capital markets business of Guggenheim Partners, a global investment and advisory firm. Guggenheim Securities offers services that fall into four broad categories: Advisory, Financing, Sales and Trading, and Research. Guggenheim Securities is headquartered in New York, with additional offices in Chicago, Boston, Atlanta, San Francisco, and Houston. For more information, please visit GuggenheimSecurities.com, follow us on LinkedIn or contact us at ****************************************** or ************. Guggenheim Securities, LLC ("GS") does not accept unsolicited resumes or applications. GS considers any resume or application to be unsolicited if (a) received from an entity or individual without a current recruiting agreement with GS or (b) submitted to anyone at the firm other than through the process set forth in the recruiting agreement between GS and the submitting entity or individual, and GS will not pay a fee to any entity or individual for such submission.
    $130k-150k yearly Auto-Apply 8d ago
  • V-105 Legal Operations Specialist

    Flywheel Software 4.3company rating

    Remote job

    For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! Job Description: Join Job Duck as a Legal Operations Specialist and become an integral part of a dynamic legal team committed to excellence. In this role, you will manage critical scheduling, coordinate with courts and clients, and ensure legal documents are accurate and timely. You'll support attorneys with research, filings, and case preparation, helping streamline operations and improve efficiency. This position is ideal for someone proactive, detail-oriented, and confident in handling time-sensitive tasks while fostering strong professional relationships. If you thrive in a fast-paced environment and enjoy taking ownership of responsibilities, this is the perfect opportunity to grow and make a meaningful impact. • Salary Range: $1,150 USD to $1,220 USD. Responsibilities include, but are not limited to: Handle communications with court staff, attorneys, and clients Follow up with clients on missing documents and required filings Review and organize discovery documents for completeness and accuracy Support attorneys with research and drafting simple legal documents Coordinate billing and communicate with clients regarding payments and retainer status Collaborate with the legal team to improve operational efficiency Manage attorney calendars and coordinate court dates with judges' offices Assist with legal filings such as motions, notices, and appeals Check legal documents for errors before submission Ensure compliance with deadlines and maintain organized workflows Requirements: • Office Hours: 9:00 AM - 6:00 PM EST • Time Zone: EST • Type: Legal Assistant - Bilingual • Location: Remote • Software/Tools: • Outlook (Calendar Management) • CRM (Client Management) • VPN (Secure Access) • Email and VoIP systems for communication Required Skills • Minimum of 1-2 years of experience as a legal assistant, or in a legal support role and/or related Bachelor's degree in legal studies. • Excellent English fluency, including legal and technical terminology • Strong communication skills (written and verbal) • Ability to multitask and prioritize effectively • Attention to detail and accuracy in legal documentation • Proactive and assertive personality with a sense of urgency • Problem-solving and organizational skills • Team player with a collaborative mindset • Ability to work under pressure and meet deadlines • Leadership potential and initiative for growth • Strong Legal background Work Shift: 9:00 AM - 6:00 PM [EST][EDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
    $1.2k weekly Auto-Apply 43d ago
  • Growth Operations Specialist

    Modus Create 4.0company rating

    Remote job

    Join Us as Our Growth Operations Specialist Remote We're looking for a results-driven Growth Operations Specialist to serve as the operational backbone of our go-to-market team, optimizing sales processes, forecasting accuracy, and CRM workflows to support scalable, predictable growth. About You: Experience: Senior Key Responsibilities Partner with GTM leadership (Sales, Marketing, and Partnerships) to design and optimize revenue operations processes - from lead flow to forecasting and pipeline management. Own HubSpot CRM governance and automation, including data integrity, workflows, and integrations (LinkedIn Sales Navigator, Slack, etc.). Build and maintain scalable dashboards and reports in HubSpot and BI tools Support quarterly forecasting, quota setting, and pipeline analysis, ensuring alignment with company revenue goals. Collaborate with sales enablement to document and standardize playbooks, deal stages, and KPIs. Analyze GTM performance trends and recommend improvements to optimize funnel conversion, sales velocity, and team productivity. Bridge Marketing and Sales to ensure consistent attribution and campaign performance reporting. Partner with Finance on revenue planning, reconciliation, and operational reporting. Define and maintain GTM performance metrics including pipeline coverage, conversion rates, velocity, and forecast health. Ensure adoption of GTM processes through documentation, enablement, and recurring training. Lead cross-functional GTM operational initiatives and special projects to improve scale, efficiency, and predictability. Requirements 6+ years of experience in sales, growth, or revenue operations, preferably in a B2B services or consulting environment. Demonstrated experience supporting sales leadership with pipeline forecasting, reporting cadence, and GTM planning. Deep knowledge of HubSpot CRM, integrations, and workflow automation; exposure to HubSpot Operations Hub preferred. Proficiency in data visualization and dashboarding Comfortable working cross-functionally across sales, marketing, and finance teams to align data and process standards. Strong communication, analytical, and problem-solving skills with an eye for scalable systems. Experience managing end-to-end GTM systems, including sales engagement tools, enrichment, attribution, analytics platforms, and automations. Strong understanding of revenue modeling, pricing, and forecasting rigor. Experience supporting professional services or consulting sales motions (preferred). Ability to work autonomously in a highly remote, asynchronous organization with global teams. Team Collaboration: Overlap with at least 6 hours US EDT hours daily is expected. Reliable high-speed internet is a must! Team Culture: At Modus, a fast-growing, remote-first company, you'll experience various exciting projects! Here's a taste of what you might do: Giving back: Be an active participant through opportunities such as blog posts, open source contributions, and event speaking. Travel & connections: Meet fantastic people during our remote meet-ups! It's all about collaboration and fun! Global environment and diversity at its best. Teaching and learning: Work in active teams on internal and external projects, staying up-to-date with the latest technologies. Being a self starter: Autonomy and proactivity are the key to succeed at Modus. Client interaction: Represent Modus and our values while connecting directly with our clients, some of the world's biggest brands. Growth: Enjoy comprehensive learning benefits, with access to over 12,000 courses. Your growth is our priority! About us: Founded in 2011, Modus is a global, fully remote team of world-class technologists who thrive in a collaborative, innovative environment. We were fully remote before it was cool! We support organizations on their digital transformation journey through strategic consulting and full lifecycle product development, partnering with industry leaders including Atlassian, GitHub and AWS. Recognized as one of the Inc. 5000 Fastest Growing Private Companies for nine years and a top remote work company by FlexJobs, we have helped some of the world's largest brands deliver powerful digital experiences. We combine boutique expertise with enterprise-scale capabilities. As a GitHub partner with a world-class team, we help organizations innovate and solve complex challenges for Fortune 500 companies and beyond, we want to hear from you. Perks of working with us: Remote work with flexible working hours. Modus Global Office Program: for when you want to get out of your home, we offer on-demand access to private offices, meeting rooms, co-working spaces and business lounges in locations in over 120 countries. Employee Referral Program. Client Referral Program. Travel according to client or team needs. The chance to work side-by-side with thought leaders in emerging tech. Access to more than 12,000 courses with a licensed Coursera account. Possibility to obtain paid certification/courses if they align with company goals and are relevant to the employee's role. Additional benefits might apply contingent on your location. By joining our team, you'll be part of a winning squad that plays to each other's strengths and celebrates every success together. Apply now and show us you've got what it takes to take your consulting skills to the next level with Modus Create!
    $48k-84k yearly est. Auto-Apply 27d ago
  • Operations Specialist II

    Caresource 4.9company rating

    Remote job

    The Operations Specialist II provides analytical support and leadership for project impacting Claims and key internal Claims projects. Essential Functions: Represent claims on cross-functional project work teams Submit, monitor and prioritize IT tickets for the Claims department Review special projects and identify issue trends and potential resolutions Assist with Onbase reporting and processes Develop and draft P&P's and job aides for Claims Assist in training claims staff on claims processing policy and procedures Assist in educating/training Business Partners on claims functions Research and resolve provider claim issues and escalations by analyzing system configuration, payment policy, and claims data. Perform analysis of all claims data in order to provide decision support to Claims management team Identify and quantify data issues within Claims and assist in the development of plans to resolve data issues If assigned to Research and Resolution team, responsibilities include: Represent Claims Department at requested provider calls and visits Provide feedback and/or face-to-face interaction with providers for claims research and resolution Responsible for research and resolution of claims issues for all assigned provider inquiries and submissions Responsible for managing provider issues adhering to Workflow processes and tools (Facets and Onbase) Provide input for claims business requirements, testing processes and implementation tasks and plans Perform any other job related instructions, as requested Education and Experience: Bachelor's degree or equivalent years of relevant work experience required Minimum of two (2) years of healthcare claims environment is required Competencies, Knowledge and Skills: Advanced level experience in Microsoft Word, Excel and PowerPoint Data analysis and trending skills Demonstrated understanding of claims operations specifically related to managed care Advanced knowledge of coding and billing processes, including CPT, ICD-9, ICD-10 and HCPCS coding Ability to work independently and within a team environment Attention to detail Familiarity of the healthcare field Critical listening and thinking skills Negotiation skills/experience Strong interpersonal skills Proper grammar usage Technical writing skills Time management skills Strong communication skills, both written and verbal Customer service orientation Decision making/problem solving skills Licensure and Certification: None Working Conditions: General office environment; may be required to sit or stand for extended periods of time Compensation Range: $61,500.00 - $98,400.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Hourly Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-RW1
    $61.5k-98.4k yearly Auto-Apply 7d ago
  • Construction Operations Specialist

    Crosscountry Mortgage 4.1company rating

    Remote job

    CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Construction Operations Specialist is responsible for ensuring that customer service is provided to all internal and external parties and quality loans are generated. This position is responsible for the origination and processing of construction loans and serves as the first point of contact for the construction loan officer and construction processing team for loan level questions and escalations. The Construction Operations Specialist manages a pipeline of active loans. Job Responsibilities: Act as a liaison between sales and operations for construction loans by answering questions and handling loan level escalations. Follow standard operating procedures, job aids, and resources when providing loan support. Monitor an active pipeline of loans, ensuring customer service is provided. Ensure disclosures are issued timely and accurately to borrowers on construction loans by utilizing company compliance reminders and tools. Communicate progress with department managers and senior leadership team; summarize project information and establish business needs and concepts. Create and monitor various reports to ensure pipeline management as needed. Qualifications and Skills: Bachelor's degree or equivalent combination of education/experience, preferred. 5+ years' experience in mortgages. Knowledge of all agency guidelines. Knowledge of compliance and disclosure requirements. Encompass LOS experience, a plus. Excellent organization, prioritization, and time management skills. Excellent conflict management and negotiation skills. Proficient in Microsoft Office suite (Word, Excel and Outlook). This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Hourly Rate: $23.00 - $25.00 The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
    $23-25 hourly Auto-Apply 6d ago

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