Operations agent work from home jobs

Are you in search of an exciting opportunity to learn and grow in a dynamic new career? If so, ServiceLink, the best in the mortgage industry, invites you to apply for the opening of Vendor Operations Associate, a position which carries the responsibility of efficiently processing Valuation orders. If you are quality-driven and possess excellent communication skills, you may be the ideal candidate for Vendor Operations Associate. Your ability to maintain positive and professional business relationships with vendors and staff will be highly valued by ServiceLink, a company committed to providing on-going training and supporting every employee's motivation to reach career goals. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Maintain daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification, and appropriate resolution of vendor profile issues. · Manage vendor timelines, appointments and engagement agreements · Relay reminders to vendors re: Quality, turnaround times, website usage, etc. · Provide suggestions as to assist the team with resolving every day operational challenges. WHO YOU ARE You possess … · The ability to maintain a positive and professional business relationship with vendors and internal staff. · Computer literate with the ability to learn software applications · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards · The ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines for our clients Responsibilities · Follow vendor management guidelines for maintaining daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification and appropriate resolution of vendor profile issues and handling of transactional issues. · Maintain compliance with Independence Guidelines. · Maintain a positive and professional business relationship with vendors and internal staff. · Manage vendor timelines, appointments, and engagement agreements. · Relay reminders to vendors re: Quality, turnaround times, website usage, etc. · Follow through with established team goals. · Ensure appropriate escalation paths are followed and timely resolution is accomplished. · Communication workflow expectations with consumers and vendors. · Provide suggestions as to assist the team with resolving every day operational challenges. · Attend and participate in regular department meetings and provide feedback when necessary. · Responsible to meet department productivity and quality goals. · Communicate with all stakeholders on a regular basis. · Perform all other duties as assigned. Qualifications · The ability to maintain a positive and professional business relationship with vendors and internal staff. · Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent. · Familiarity with basic Microsoft Office (Outlook, Excel, and Word). · High School diploma or equivalent. · Knowledge of office processes, procedures, and technology. · Computer literate with the ability to learn software applications. Duties require professional verbal and written communication skills and the ability to type 30 wpm. This is normally acquired through one to three years of office experience. · Role requires willingness to work a flexible schedule. We can recommend jobs specifically for you! Click here to get started.

will be fully remote and can be hired anywhere in the continental U.S. The Cyber Operations Advisor (COA) is a senior technical leader and strategic partner responsible for driving measurable security outcomes, operational maturity, and client value through data-driven insights. The COA combines deep cyber operations expertise with advisory capabilities to lead complex technical engagements across multiple clients. This role focuses on metrics-driven performance, proactive risk management, and continuous improvement-defining, analyzing, and optimizing KPIs, SLAs, and service metrics to demonstrate value. Acting as a trusted advisor, the COA translates business requirements into actionable security strategies and collaborates with internal engineering and threat teams to implement corrective actions and systemic enhancements that elevate client satisfaction and operational efficiency. The Cyber Operations Advisor believes and lives the Cyber Operations guiding principles: * Deliver quality security outcomes * Drive efficient and timely operations * Actualize continual improvement and innovation * Protect the customer How you'll make an impact: * Independently lead multiple technical engagements simultaneously, ensuring timely delivery of measurable security outcomes and operational improvements across client environments * Convert client business requirements into actionable technical strategies and capabilities that align with security objectives and deliver measurable value * Collaborate with internal teams and clients to design strategic roadmaps and execute plans that advance operational maturity and security posture * Drive service maturity by analyzing KPIs, KRIs, SLAs, and performance trends to deliver actionable insights and continuous value improvements * Evaluate and align security solutions and recommendations with client requirements, risk profiles, and strategic objectives to ensure optimal fit and effectiveness * Assist in the documentation of business requirements, use cases, and ROI analyses to support informed decision-making and demonstrate value * Act as a technical advisor during pre-sales and post-sales engagements, ensuring solution alignment and client confidence * Provide technical expertise for proposals, contracts, and service descriptions to ensure accuracy and alignment with client needs * Recognize and recommend cross-sell and up-sell opportunities across AFC services * Lead or support security initiatives from planning through execution * Apply hands-on expertise to operationalize threat intelligence across EDR, SIEM, SOAR, and related domains, improving detection and response capabilities * Analyze patterns and anomalies to identify potential advanced threats and recommend proactive mitigation strategies * Conduct architectural reviews and provide recommendations to strengthen security, posture and operational efficiency * Assess and recommend custom detection logic, automation, or tool enhancements to address evolving threats and operational needs * Assist with platform configurations, detection logic, automation improvements * Build and develop relationships with internal and external stakeholders * Identify and assess project risks, developing mitigation strategies to ensure successful delivery and minimize impact * Validate project scope and deliverables to ensure alignment with client expectations and contractual obligations * Represent Optiv in client meetings, delivering clear technical guidance and executive-level communication * Collaborate with team members to identify issues, develop strategies, and drive continuous improvement * Provide support for projects spanning multiple functional groups by identifying collaborative opportunities, enhancing existing deliverables, and strengthening Optiv's value to our clients * Ensure projects are delivered on time, within budget, and to quality standards, meeting or exceeding client expectations What we're hiring for: * Bachelor's degree (or equivalent experience) and a minimum of 8 years in cybersecurity operations, with proven advisory and leadership responsibilities * Demonstrated success in leading client-facing engagements and managing strategic security programs in professional services or consulting settings * Advanced analytical skills with the ability to interpret complex data and translate insights into actionable security strategies * In-depth knowledge of SOC operations, threat analysis methodologies, risk assessment practices, and incident response frameworks * Hands on experience and in depth understanding of platform management processes including, but not limited to: EDR, Vuln Management, SIEM, SOAR, Identity, Network, and Perimeter tooling * Comprehensive understanding of NIST CSF, MITRE ATT&CK, and key regulatory frameworks such as PCI, SOC 2, and ISO 27001 * Senior-level security certifications preferred, such as CISSP, CISM, or GCIHGCIH, OSCP, (or equivalent) * Exceptional communication skills, including the ability to craft and deliver executive-level reports and compelling security narratives * Proven ability to establish trust and maintain strong relationships with senior client stakeholders and cross-functional internal teams * Expertise in cloud security across AWS, Azure, and GCP, with working knowledge of virtualization and containerization technologies * Working knowledge of project management methodologies (Agile, Scrum, PMI) and experience driving security initiatives * Familiarity with common Large Language Models and their impact on Security Operations * Preferred experience in security architecture, risk mitigation, disaster recovery planning, compliance testing, data loss prevention, and network security strategies, with familiarity in ITIL, COBIT, ISO standards, PCI, and SOX * Skilled in addressing client inquiries and resolving issues with professionalism and clarity * Proficient in creating presentations and technical content that adhere to organizational standards and effectively communicate complex concepts #LI-TW1 #LI-Remote What you can expect from Optiv * A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups. * Work/life balance * Professional training resources * Creative problem-solving and the ability to tackle unique, complex projects * Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities. * The ability and technology necessary to productively work remotely/from home (where applicable) EEO Statement Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role We are looking for a Markets Success Associate with a strong knowledge of trading platforms to be our first line of support for a wide range of clients and investors for all things Figure Markets. This role will sit in the heart of the action: providing product, technical, and educational support along with working cross functionally with Risk Management, Engineers, People Operations, Accounting, and more. Your effective communication, task-driven problem solving, and attention to detail will contribute to key outcomes that secure existing business initiatives, drive brand engagement, and ensure customer success. You will keep Figure Markets accountable to its customers by troubleshooting problems and providing solutions with knowledge and empathy and efficiency. What You'll Do Be the point of contact and advocate for retail and institutional clients and investors. Guide new users through the onboarding process to ensure seamless account creation and verification Educate Exchange clients and investors on Figure Markets and its products with knowledge and enthusiasm. Act as a bridge between customers and internal teams to address any concerns and to ensure customer satisfaction Promote brand recognition and loyalty by ensuring unrivaled support to our clients and investors via phone, chat interactions, and email. Leveraging data-driven insights, provide strategic recommendations to our Product Development team, influencing feature enhancements and ultimately contributing to the creation of an outstanding customer experience. Provide technical support and troubleshooting on a variety of potential issues. Triage and route the identification of technical bugs. Provide recommendations and track until resolved. Gather data-driven insights and analysis to operationalize and scale key processes. Recommend modifications and additions to the Team's guiding documents including relevant policies & procedures. Create cohesive and visually appealing and professional guides, flow charts, FAQs, and other content to support frictionless customer experiences. What We Look For 3+ years in a front line support and/or customer-facing role. 2+ years of experience working with trading or an exchange platform, preferred. Proven background in being a dependable and reliable team player. Flexibility and adaptability to ongoing refinements in process and structure. Confident, friendly, and compassionate communication skills. Successfully complete the required compliance training. A positive and problem-solving approach to customer service. Ability to instill trust and rapport with customers. BA/BS from an accredited university preferred. Process-driven organizational skills. A quick and flexible learning style with the ability to navigate new technology platforms. Salary Compensation Range: $29/hr-$33/hr 15% bonus target, paid quarterly This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs Benefits Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans Company HSA, FSA, Dependent Care, 401k, and commuter benefits Employer-funded life and disability insurance coverage 11 Observed Holidays & PTO plan Up to 12 weeks paid family leave Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-SB1 #LI-Hybrid

The Company: Lightyear builds software that is revolutionizing the telecom management experience for hundreds of enterprises. Lightyear's platform helps enterprise IT teams automate telecom procurement, network inventory management, telecom bill payment, and much more, and is utilized by companies including Honeywell, Alo Yoga, Palo Alto Networks, and Louis Vuitton. Lightyear has raised nearly $50M from the first investors in Roblox, Discord, Coupang, Robinhood, and Flexport. The Position: As a Customer Strategy & Ops (CSO) Associate, you will sit at the intersection of our customers, product, and go-to-market teams. You'll guide customers through the full lifecycle with a focus on training, enablement, renewals, and identifying/driving expansion opportunities. You'll spend time ensuring that our customers achieve successful outcomes and work cross-functionally with our Sales, Operations, and Product teams. As the first CSO hire, you will help refine and execute the foundational playbooks, tooling, and processes that scale Lightyear's customer experience. This role is designed to grow into the right hand of the Head of Customer Success, with significant growth in responsibility and compensation over time. This position will be full-time and fully remote with competitive total cash compensation ranging from $115-135k based on experience and additional equity compensation. Key Responsibilities Build strong, lasting relationships with IT managers, procurement teams, and other customer stakeholders Deliver relevant training and enablement materials to customers to ensure they have confidence and success with the Lightyear platform Measure and communicate impact through the use of product analytics and financial metrics, including ROI analyses and customer case studies Prepare and deliver quarterly business reviews that connect customer goals with Lightyear's product impact Directly impact GDR and NDR by owning customer renewals, proactively identifying account risks, and leading opportunities for expansion in partnership with Sales Advocate for customers internally, influencing product and operations decisions Ideal Qualifications 2+ years experience post undergrad at a top-tier consulting, investment banking, startup, or comparable operationally intensive experience Proven ability to operate with high velocity, balancing hands-on execution with strategic thinking in a fast-paced environment Strong communication, presentation, and relationship-building skills High degree of comfort with Excel including the ability to spot trends, interpret reports, and refine/build dashboards Bonus if located in Austin (Hiring Manager is based in Austin)

Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas! Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at ***************** This position is based in Northbrook, Illinois. Remote work from certain states may be permitted in accordance with Astellas' Responsible Flexibility Guidelines. Candidates interested in remote work are encouraged to apply. Purpose and Scope: We are seeking a highly organized and proactive Operations Associate to support senior and executive management in the BioPharma and Ophthalmology Division of Research and Development. This role is essential for ensuring smooth daily operations, managing special projects, and facilitating communication across departments. This role is a Global role, requiring navigation of multiple time zones including Japan. This role reports to the Head of BioPharma and Ophthalmology Development and will work closely with the BOD Leadership Team. Responsibilities and Accountabilities: * Serve as the main point of contact between the Head of BOD and leaders in the US and Japan. * Manage communications between other divisions and important external partners. * Organize and execute events, including meetings, departmental functions and workshops, and other company-wide functions. * Handle correspondence, maintain files, and manage office budgets. * Support governance activities, including taking minutes and ensuring compliance as needed * Manage calendars, schedule meetings, and coordinate travel arrangements. * Track Division operation deadlines and lead special projects as needed (e.g., training initiatives, joint steering committee meetings, BOD requests). * Act as a mentor for administrative assistants that support the Division, including setting and standardizing Division best practices.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Our Customer Operations Team is expanding, and we're seeking a dedicated Fraud Operations Performance Associate II to champion label accuracy and enhance the quality of cases worked. As an integral part of the Quality Assurance team, you will focus on monitoring and improving label accuracy within internal fraud operations teams as well as external vendors. Working collaboratively with cross-functional partners, you'll improve visibility into accuracy. The responsibilities of this position may also extend to ensuring the overall quality of cases worked. It will also be necessary to dedicate 20% of your time to production to stay current with trends, issues, and workflows. What You'll Do Identify knowledge gaps through analysis and QA Collaborate with the Quality Assurance Team and Fraud Operations Leadership to strengthen training and coaching initiatives Regularly monitor, evaluate and provide feedback to Fraud Operations Teams on how the teams are performing Document findings as appropriate and escalate to Leadership Stay informed about the latest fraud trends, regulatory changes, and best practices to continuously improve fraud prevention efforts Demonstrate punctuality and ensure you are readily available and responsive, given our current remote work setting Maintain daily expected cases volume with an accuracy score of 98%+ What We Look For 3+ years of Fraud experience, preferably within the fintech industry 1+ years Quality Assurance experience, preferably within the fintech industry Demonstrated ability to work independently with leadership and exhibit strong project management skills Strong analytical skills with the capacity to recognize and address fraud trends, issues, and opportunities for improvement Proven track record of identifying and resolving quality issues and driving process improvements Focused, self-motivated and reliable with ability to stay focused on a task and work independently Possesses a positive attitude with excellent interpersonal skills and the ability to interact and build solid working relationships with all levels of the organization Experience with industry-specific tools and standards, including but not limited to: Salesforce, TLO, TransUnion, LexisNexis, Ekata, Emailage, Looker, Snowflake, Netverify, and Onfido Base Pay Grade - D Equity Grade - 1 Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). USA base pay range (CA, WA, NY, NJ, CT) per year: $70,000 - $90,000 USA base pay range (all other U.S. states) per year: $62,000 - $82,000 Employees new to Affirm typically come in at the start of the pay range. Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy. About our Company: Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at ***************** About the Team: The Professional Services Operational Advisor is a Subject Matter Expert (SME) role focusing on advising and mentoring our clients/partners during and after implementation of Medidata Clinical Cloud Products on our Unified Platform. Using your operational experience in Clinical Operations and/or Clinical Data Management you will be a key member of the Medidata Professional Services team driving the successful implementation and adoption of one or more Medidata Clinical Cloud Products within our Partners. Responsibilities: Key activities performed by the Professional Services Operational Advisor will include: * Provide strategic input, guidance, advice, knowledge and best practices to support Partners in driving implementation and adoption of Medidata Clinical Cloud Products * Advise and mentor clients/partners during implementation which may include workshop delivery * Establish "Trusted Advisor" Partner relationship through effective consultation * Provide operational expertise during and after implementation and enablement Enablement activities * Lead and deliver new release overviews, knowledge transfer and risk assessments in providing operational input and support to the implementation of new releases * Develop and maintain relationships with SMEs * Attend Key Operational Meetings in support of Medidata Clinical Cloud Products * Work closely with the relevant Sales team members to support further adoption of products across the platform * Where appropriate develop operational specific materials to support the use of Medidata Clinical Cloud Products The Professional Services Operational Advisor is responsible for maintaining a high-level of expertise for their assigned Medidata Clinical Cloud Products. They are expected to invest approximately 15% of their time in the following key internal Medidata activities: * Maintain individual Product and Industry expertise by attending regular Product Training and external industry training, e.g. conferences. * Represent Professional Services team in Product Adoption and Optimization (PAO) workstreams and initiatives; sharing knowledge back to the full Professional Services team * Support training of wider Professional Services team to enhance Product and Industry knowledge across team * Collate and maintain list of defect and enhancements that require addressing by Medidata Product teams * Provide operational insight to defect and enhancement requests * Provide operational input to Medidata's implementation process, best practices and collateral roadmaps ensuring that Professional Services team is represented * Attend specific Product Forums related to Medidata Clinical Cloud Products * Ensure SOPs and other process documents are up to date * Work with Medidata Global Education on the development of training plans and collateral material. The Professional Services Operational Advisor will collaborate with the following teams: * Technology team * PAO * Mediata Academy * Professional Services teams * Operational Excellence * Sales * Customer Success Qualifications: The successful candidate will have: * Ability to challenge processes that are inefficient or counterproductive and establish/deploy new processes to improve efficiency, strong change management and collaboration skills. * Demonstrated practical knowledge of Clinical trial software technology * Excellent interpersonal, organizational, communication (public speaking and teaching), presentation and writing skills * Proven ability to successfully work independently on new projects and initiatives while also being able to collaborate with others when needed to achieve goals * Ability to overcome obstacles, troubleshoot and reach resolutions * Willingness for up to 30% national/international travel time In addition, the candidate will: * Demonstrate they can work independently * Take initiative and demonstrate responsibility and accountability * Collaborate well with other functions/departments * Possess 8+ years experience from Clinical Operations and/or Clinical Data Management roles in Sponsor, CRO or other equivalent organizations * Possess 4+ years experience from Patient/Participant Payments processing roles in Clinical Technology provider, Sponsor, CRO or other equivalent organizations * 4 - year Degree required or equivalent experience * Medidata employees: At a minimum Senior Implementation Consultant or Senior Project Manager level (or above) * Lead change and think strategically * Create/lead strategic initiatives * Lead teams - both internal and customer - during the implementation of a 'change management (or other)' initiatives * Consult/advise customers * Engage with customers and internal stakeholders at Senior/Exec level * Be involved in the selling process - and making presentations to customers As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location.The salary range for positions that will be physically based in the NYC Metro Area is $114,750 to $153,000. The salary range for positions that will be physically based in the California Bay Area is $121,500 to $162,000. The salary range for positions that will be physically based in Texas or Ohio is $101,250 to $135,000. The salary range for positions that will be physically based in the Boston Area is $113,250 to $151,000.The salary range for positions that will be physically based in all other locations within the United States is $102,750 to $137,000. Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year. Equal Employment Opportunity: In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Applications will be accepted on an ongoing basis until the position is filled. #LI-MW1 #LI-Remote

At AirLife, we are dedicated to improving the quality of every breath. Excellence with Every Breath is not just a tag line, but the way we work and take care of our customers. With a mindset to evolve, innovate, and grow, we are a premier manufacturer of the highest-quality and market-leading breathing consumables. This growth philosophy has positioned us to increase our global footprint and business reach, impacting even more people around the world. Our expanding family of the most trusted brands offers a product portfolio that spans the continuum of care from first responder to home care, with safety, patient comfort, and clinical performance in mind. Collective expertise allows us to provide quality products and experiences to our patients, customers, and our people. Our values of Customer first, Differentiate with our People, Bias for Action, Continuous Improvement and Accountability define who we are and how we work. Join us! POSITION SUMMARY The Sales Operations Associate is a key member of the commercial operations team, responsible for supporting sales effectiveness, contract management, and compliance activities. In this role, the Sales Operations Associate will manage excel databases/ contract repositories, and charge back reconciliation. POSITION QUALIFICATIONS Knowledge, Skills, & Abilities: Exceptional organizational skills, meticulous attention to detail. Advanced proficiency in Microsoft Excel required Proficiency in Microsoft Word and PowerPoint. Strong analytical background. Ability to thrive in a fast-paced environment, ensuring operational accuracy and consistency across the sales process, contract execution, and reporting. Level of Experience: 3+ years experience in Sales Operations, Commercial Operations, or RFI/RFP bid management. Sales reporting and/or Finance background in healthcare preferred. Level of Education: Bachelor's degree required. Travel: As the business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES RFI/RFP Management Track, manage, and complete Requests for Information (RFIs) and Requests for Proposal (RFPs) in collaboration with cross-functional stakeholders. Ensure timely and accurate submission of all RFI/RFP documents, maintaining brand consistency and compliance with company standards. Develop and maintain a centralized database of prior submissions to streamline future responses. Contract Lifecycle Management Oversee the full contract cycle, including review, execution, and implementation across all applicable systems and departments. Ensure contracts are accurately reflected in sales systems, pricing databases, and other operational tools. Collaborate with internal teams to ensure contract compliance and renewal tracking. GPO Membership Maintenance Manage and maintain membership data for a single Group Purchasing Organization (GPO). Ensure timely updates, accurate roster alignment, and seamless communication between internal and external stakeholders. Prepare reports and summaries to track GPO performance and membership changes. Compliance & Reporting Run regular compliance reports to identify and resolve discrepancies across contracts, pricing, and memberships. Develop analytical insights from compliance and performance data to support strategic decision-making. Maintain detailed documentation for audits and internal review processes. Chargeback & Administrative Fee Processing Support chargeback validation and processing to ensure accuracy and timely resolution of discrepancies. Assist in administrative fee payout reporting, ensuring correct calculations and transparency. Coordinate with finance and sales teams to align on payment timelines and issue resolution. OTHER RESPONSIBILITIES Uphold and embody AirLife's values in all aspects of work. Demonstrate accuracy and thoroughness in daily work; look for ways to improve and promote quality & safety. Inspire the trust of others; treat people with respect and dignity and embrace the value of diversity. Use time efficiently; perform job accurately, thoroughly, and conserve Company resources to improve profits. Contribute to building and maintaining a positive team environment. Assure all policies and guidelines are implemented and followed. QUALITY POLICY At AirLife, Quality is our promise. It is our commitment to customer satisfaction and our dedication to product excellence in an evolving global healthcare market. This promise is kept through a continuously improving and effective Quality Management System and compliance to Regulatory Requirements. DEIA STATEMENT At AirLife, we are committed to building a diverse workforce and an inclusive workplace that reflects the communities and customers we serve. We believe our philosophy on Diversity, Equity, Inclusion, and Advancement (DEIA) encourages excellence and equips us to serve an evolving global marketplace. Please note: The responsibilities outlined above are not exhaustive and may evolve over time. The role holder may be required to undertake additional duties as reasonably expected to meet the needs of the company.

Guggenheim Securities Guggenheim Securities is seeking an experienced Warehouse Loan Operations Specialist to support critical warehouse lending functions. This role combines operational execution with strategic oversight, managing loan closing processes, agent relationships, and transaction workflows. The ideal candidate will be a results-driven professional with strong technical skills and the ability to thrive in a fast-paced, collaborative environment. Essential Job Functions Loan Operations & Settlement * Execute loan closing processes and settlement activities * Process and validate draw requests, including borrowing base calculations and covenant compliance * Coordinate with legal counsel on borrowing conditions precedent * Oversee loan settlement funding and reconciliation * Manage trade settlement flows, platform reconciliations, and remediation of breaks Agent & Partner Management * Coordinate with Administrative Agents on reporting requirements and portfolio performance data * Work with Paying Agents to process waterfall distributions and ensure transaction document compliance * Serve as escalation point for agent-related issues and discrepancies * Collaborate with outsource services and customers Transaction & Documentation Support * Administer loan system data and maintain accurate records * Execute complex wire instructions and payment waterfalls * Prepare investor reporting and compliance documentation * Create and maintain operational procedures * Draft confidentiality agreements as needed Cross-Functional Collaboration * Partner with Warehouse Origination, Portfolio Management, Ops/Treasury, Finance, Risk, Legal, Compliance, and Business Operational teams * Oversee and reconcile third-party invoicing Preferred Qualifications Education & Experience * Bachelor's degree required * Minimum 5+ years hands-on experience in loan closing and structured finance operations * Proven track record in warehouse lending or asset-backed finance Technical Skills * Strong proficiency with ClearPar or comparable loan management systems * Experience with virtual data room administration * Expert-level Microsoft Excel and Access skills * Understanding of structured finance mechanics, borrowing base structures, and waterfall calculations * Familiarity with Bloomberg terminal (preferred) Core Competencies * Strong communication and interpersonal skills * Team-oriented with ability to collaborate across functions * Comfortable in high-pressure, fast-paced environments * Excellent multi-tasking and organizational abilities * Detail-oriented with strong problem-solving skills * Self-starter who operates with accountability and ownership Licensing * Series 99 license preferred (or ability to obtain within specified timeframe) * Will ultimately need to become licensed for the Series 99 Work Location * Currently, this role is expected to be fully remote. Salary * Annual base salary between $130,000 - $150,000. The base salary range represents the low and high end of the anticipated base salary range for this position. Actual base salaries may vary depending on factors such as location and experience. The range listed reflects base salary only, and the total compensation package may include other components such as incentive compensation. About Guggenheim Securities * Guggenheim Securities is the investment banking and capital markets business of Guggenheim Partners, a global investment and advisory firm. Guggenheim Securities offers services that fall into four broad categories: Advisory, Financing, Sales and Trading, and Research. Guggenheim Securities is headquartered in New York, with additional offices in Chicago, Boston, Atlanta, San Francisco, and Houston. Guggenheim is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. * For more information, please visit GuggenheimSecurities.com, follow us on LinkedIn or contact us at ***************************************** or ************. About Us: Guggenheim Securities is the investment banking and capital markets business of Guggenheim Partners, a global investment and advisory firm. Guggenheim Securities offers services that fall into four broad categories: Advisory, Financing, Sales and Trading, and Research. Guggenheim Securities is headquartered in New York, with additional offices in Chicago, Boston, Atlanta, San Francisco, and Houston. For more information, please visit GuggenheimSecurities.com, follow us on LinkedIn or contact us at ****************************************** or ************. Guggenheim Securities, LLC ("GS") does not accept unsolicited resumes or applications. GS considers any resume or application to be unsolicited if (a) received from an entity or individual without a current recruiting agreement with GS or (b) submitted to anyone at the firm other than through the process set forth in the recruiting agreement between GS and the submitting entity or individual, and GS will not pay a fee to any entity or individual for such submission.

About the company: ResortPass is redefining what it means to be a hotel guest. We're building a new category in hospitality: day access to luxury hotel experiences from breathtaking pools and private beaches to deluxe spas and wellness recharges so people can escape without an overnight stay. Our marketplace now connects guests with 2,300+ partner hotels and resorts, including Ritz-Carlton, Four Seasons, Marriott Hilton, and more. We've helped millions of people enjoy premium hospitality close to home, making rest more mindful, togetherness more meaningful, and escape more accessible. The result: unforgettable experiences for guests and new revenue streams for partners. Backed by some of the best consumer and growth investors, including CRV, Declaration, Brian Kelly (The Points Guy), WME, FJ Labs, and more, ResortPass is scaling a product people love and creating an entirely new way to experience hospitality. About the role We are currently hiring a new member on our Account Management team! This person will handle many of the manual updates for our team due to system limitations. You will assist the AM team during the busy season and allow them to focus on inventory, pricing and hotel product conversion. This person will not be interacting with the hotels much but assisting with data entry tasks. This is a wonderful opportunity for someone looking for seasonal remote work. Compensation for this May-September contract position will be $25 per hour and your shift will be Monday - Friday. What you'll do Assist in managing hotel accounts, including updating information and resolving issues Perform data entry tasks accurately and efficiently to maintain and update partner records Handle reactive tasks such as responding to client inquiries, providing support, and escalating concerns Collaborate with the account management team to ensure a seamless and high-quality partner experience Assist with ad-hoc projects as assigned to support the overall goals of the account management team Who you are We encourage candidates to apply even if they don't have 100% of the below qualifications. We believe in a holistic approach when evaluating talent for our team and post new roles often, so even if this role isn't quite right, we want to meet you! You have at least 1 year of experience in a customer-facing/data entry role and are driven to find the best solutions and build great relationships An organized multitasker. You have experience efficiently managing multiple online platforms and juggling different tasks in a fast-paced environment while staying detail-oriented An empathetic partner. You're able to adapt and respond to different personalities and corresponding requests with a friendly, positive, and patient personality Communicative. You're clear and concise in your written and verbal communications A problem solver. You're excited by a complex problem and take pride in finding unique and timely solutions A good human being. While building a startup is hard, being a good human being is not. We are creating a culture of people you want to work with. We create incredible experiences for our guests, and want to do the same for our employees This contract position requires use of personal equipment including a computer and internet connection.

EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM ™ intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers' Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years. Position Summary The Client Operations Specialist performs all activities involved in the preparation and retrieval of medical records and documents from various systems for the timely filing or re-adjudication of claims by the Revenue Specialists as well as assisting the Client Operation Analysts by engaging the document management process for the purpose of processing claims. The Client Operations Specialist also helps support the Client Operations Analysts with client recons and work queues.Key Responsibilities Assist with document retrieval process for including but not limited to implant invoices, UB-04 documents, Explanations of Benefits, medical record components. Scan and upload documents received from client. Manual reporting to clients for records requested and received in support of recovery team. Manual updating of information in electronic HIS systems to support production processes and Account Management teams. Manual review and reconciliation of ATB reports to locate accounts missing between both systems used to generate bills to EC. Locate, acquire, and store medical records from within client system. Assist in efficiently moving work through the department. Assist in compiling and working client recons, including but not limited to, posting adjustments, entering refund and payment research requests, and reviewing or rebilling missing claims. Assist in managing client work queues. Assist and cooperate with other departments. Use several systems to perform accurate and timely data entry. File and handle confidential documentation and patient health information (PHI). Other duties as required. Requirements and Qualifications High School Diploma required. 1 year of document control experience desired. Experience with electronic document management in a healthcare setting desired. Equivalent combination of education and experience will be considered. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook). Regular and predictable attendance. Special Considerations and Prerequisites Ability to handle large volumes of work while paying close attention to detail. Ability to work in a fast-paced environment. Demonstrated experience in working under limited supervision, manage multiple tasks and prioritize assignments with limited time constraints. Effectively communicate issues/problems and results that impact timelines for project completion. Ability to interact professionally at multiple levels within a client-oriented organization. Competent in MS Office Suite and Windows applications. General office environment; must be able to sit and/or stand for long periods of time. EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. EnableComp recruits, develops and retains the industry's top talent. As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people. We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies. If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you. Don't just take our word for it! Hear what our people are saying: “I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.” - Revenue Specialist “I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.” - Supervisor, Operations

Join Us as Our Growth Operations Specialist Remote We're looking for a results-driven Growth Operations Specialist to serve as the operational backbone of our go-to-market team, optimizing sales processes, forecasting accuracy, and CRM workflows to support scalable, predictable growth. About You: Experience: Senior Key Responsibilities Partner with GTM leadership (Sales, Marketing, and Partnerships) to design and optimize revenue operations processes - from lead flow to forecasting and pipeline management. Own HubSpot CRM governance and automation, including data integrity, workflows, and integrations (LinkedIn Sales Navigator, Slack, etc.). Build and maintain scalable dashboards and reports in HubSpot and BI tools Support quarterly forecasting, quota setting, and pipeline analysis, ensuring alignment with company revenue goals. Collaborate with sales enablement to document and standardize playbooks, deal stages, and KPIs. Analyze GTM performance trends and recommend improvements to optimize funnel conversion, sales velocity, and team productivity. Bridge Marketing and Sales to ensure consistent attribution and campaign performance reporting. Partner with Finance on revenue planning, reconciliation, and operational reporting. Define and maintain GTM performance metrics including pipeline coverage, conversion rates, velocity, and forecast health. Ensure adoption of GTM processes through documentation, enablement, and recurring training. Lead cross-functional GTM operational initiatives and special projects to improve scale, efficiency, and predictability. Requirements 6+ years of experience in sales, growth, or revenue operations, preferably in a B2B services or consulting environment. Demonstrated experience supporting sales leadership with pipeline forecasting, reporting cadence, and GTM planning. Deep knowledge of HubSpot CRM, integrations, and workflow automation; exposure to HubSpot Operations Hub preferred. Proficiency in data visualization and dashboarding Comfortable working cross-functionally across sales, marketing, and finance teams to align data and process standards. Strong communication, analytical, and problem-solving skills with an eye for scalable systems. Experience managing end-to-end GTM systems, including sales engagement tools, enrichment, attribution, analytics platforms, and automations. Strong understanding of revenue modeling, pricing, and forecasting rigor. Experience supporting professional services or consulting sales motions (preferred). Ability to work autonomously in a highly remote, asynchronous organization with global teams. Team Collaboration: Overlap with at least 6 hours US EDT hours daily is expected. Reliable high-speed internet is a must! Team Culture: At Modus, a fast-growing, remote-first company, you'll experience various exciting projects! Here's a taste of what you might do: Giving back: Be an active participant through opportunities such as blog posts, open source contributions, and event speaking. Travel & connections: Meet fantastic people during our remote meet-ups! It's all about collaboration and fun! Global environment and diversity at its best. Teaching and learning: Work in active teams on internal and external projects, staying up-to-date with the latest technologies. Being a self starter: Autonomy and proactivity are the key to succeed at Modus. Client interaction: Represent Modus and our values while connecting directly with our clients, some of the world's biggest brands. Growth: Enjoy comprehensive learning benefits, with access to over 12,000 courses. Your growth is our priority! About us: Founded in 2011, Modus is a global, fully remote team of world-class technologists who thrive in a collaborative, innovative environment. We were fully remote before it was cool! We support organizations on their digital transformation journey through strategic consulting and full lifecycle product development, partnering with industry leaders including Atlassian, GitHub and AWS. Recognized as one of the Inc. 5000 Fastest Growing Private Companies for nine years and a top remote work company by FlexJobs, we have helped some of the world's largest brands deliver powerful digital experiences. We combine boutique expertise with enterprise-scale capabilities. As a GitHub partner with a world-class team, we help organizations innovate and solve complex challenges for Fortune 500 companies and beyond, we want to hear from you. Perks of working with us: Remote work with flexible working hours. Modus Global Office Program: for when you want to get out of your home, we offer on-demand access to private offices, meeting rooms, co-working spaces and business lounges in locations in over 120 countries. Employee Referral Program. Client Referral Program. Travel according to client or team needs. The chance to work side-by-side with thought leaders in emerging tech. Access to more than 12,000 courses with a licensed Coursera account. Possibility to obtain paid certification/courses if they align with company goals and are relevant to the employee's role. Additional benefits might apply contingent on your location. By joining our team, you'll be part of a winning squad that plays to each other's strengths and celebrates every success together. Apply now and show us you've got what it takes to take your consulting skills to the next level with Modus Create!

The Company Medely is a high-growth series-C technology start-up reimagining the future of healthcare work by providing an on-demand marketplace and workforce management tools. With the support of top-tier investors, Medely has quickly become a go-to platform for healthcare professionals to instantly access high-paying jobs with the freedom and flexibility to work when and where they want. As a fully remote team of sharp, collaborative, and entrepreneurial individuals, we are dedicated to redefining the way healthcare workers and facilities work together to provide for patients. We are looking for passionate and skilled professionals to join our team and help us take on tough challenges in this fast-expanding healthcare industry segment. Join us in our mission to transform the healthcare staffing industry and improve patient lives! The Role We're growing our Revenue Operations team and looking for a Revenue Operations Specialist who will help maintain timely, accurate information across our GTM systems and analysis so the team can move quickly and confidently. This collaborative role works closely with Revenue Operations leadership to connect strategy, systems, and insights. The ideal candidate has strong analytical skills, is detail oriented and intellectually curious, and can balance project execution, data analysis, and data integrity work while contributing to the evolution of Medely's AI and automation initiatives. The Impact You'll Make:Project Support Partner with Revenue Operations leadership on projects that improve sales and account management performance. Help scope and execute reporting initiatives related to forecasting, automation, and AI adoption. Contribute to emerging AI projects by testing prompts, documenting workflows, and identifying process improvements. Support cross-functional projects that align data, systems, and workflows across the commercial organization. Analytics & Reporting Assist in building and refining reports that track key metrics such as GSV, reactivation, and revenue trends. Refresh and validate weekly performance reporting to ensure data accuracy and timeliness. Ensure leadership reporting is accurate, actionable, and easy to interpret. Translate data into concise, digestible summaries and visualizations for internal audiences using tools such as google sheets, excel and salesforce dashboards. Respond to ad hoc data requests and help structure recurring reporting to ensure consistency and clarity. Data Integrity & Alignment Help maintain data consistency between Salesforce, healthcare databases such as Definitive Healthcare (DHC), and Medely's customer database to ensure reporting accuracy. Monitor key data fields for completeness and reliability, escalating or resolving discrepancies as needed. Partner with other teams to improve data structure and cleanliness across systems. Contribute to ongoing data quality efforts that support automation, forecasting, and analytics accuracy. AI & Automation Collaboration Work alongside RevOps and Sales leadership to test and refine AI use cases within revenue workflows. Help document automation processes and performance metrics for continuous improvement. Participate in identifying where structured data can enhance AI adoption and workflow automation. Cross-Functional Partnership Collaborate across Sales, Account Management, and other teams to align on reporting and data needs. Act as a connector - helping translate business questions into structured data requests and insights. Support RevOps-led initiatives that improve system usability, data accuracy, and reporting reliability. Who You Are: 3-5 years of experience in Revenue Operations or a similar analytical or operational role. Strong analytical skills with a keen eye for data accuracy and detail. Proficiency in Salesforce reporting and Excel/Google Sheets (pivots, formulas, lookups). Familiarity with BI tools such as Tableau, Looker, or Power BI is a bonus. Excellent communication skills, able to translate data and findings into clear business insights. Curiosity about the business, AI, automation, and process improvement. Collaborative mindset with a strong sense of ownership and follow-through. Why This Role Matters The Revenue Operations Specialist helps Medely stay aligned and informed by keeping data accurate, supporting strategic initiatives, and improving the quality of information across our GTM systems. This work also strengthens the foundation needed for continued use of AI and other automation efforts. Why Medely: Benefits & Perks Competitive Compensation: Based on experience and performance Long-term Incentives: 401k Healthcare Benefits: Full suite of benefits including medical, dental, and vision insurance Flexibility: We believe that work/life balance is important, so we offer flexible and unlimited PTO Paid parental leave Purpose: Join a growing mission-oriented startup that is modernizing the healthcare industry nationally! Ownership: Drive meaningful business impact on a team you'll help build and define! Remote: Work in a digital environment with all the tools to achieve your work as though you were in the office! We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities. Work location is flexible if approved by Medely. Medely does not accept unsolicited resumes from agencies. We consider any resume (CV) or biography received from an agency or outside recruiter without prior approval from a member of the Medely Human Resources or Recruiting team to be unsolicited and gratuitous, and such submissions will not be recognized by Medely for purposes of “ownership” of the candidate. We are an E-Verify company.

Berklee is the premier destination for the study of contemporary music and the performing arts. We offer degrees and other programs at our campuses in Boston, New York, and Valencia, Spain, at our Berklee Abu Dhabi Center, and through Berklee Online, the largest worldwide provider of music education. As a member of the communications team in Berklee's Communications and Marketing Division, the Communications and Content Operations Specialist supports our division's efforts to keep our diverse and innovative community informed and engaged through our website, digital signage, email, and other engagement tools. Reporting to the Associate Director of Communications, this role manages our internal communications calendar and supports integrated communications campaigns for operations, major events and initiatives, and institutional updates. This is a highly collaborative and detail-oriented role. Strong interpersonal communication skills, attention to detail, and project management skills are critical to success in this role and ensuring the team can effectively and efficiently meet the institution's needs. This person is expected to have a working knowledge of digital communications platforms as well as best practices and trends. This role is a one-year temporary position to support our team's operations as we prepare to launch a completely redesigned website ecosystem. ESSENTIAL FUNCTIONS/PRIMARY DUTIES AND RESPONSIBILITIES: ● Website Content Management: Manage key web pages, content update processes, and internal announcements; support departments in managing their site content. ● Project Management: Use project management tools (e.g., Airtable and Asana) to manage the team's work and ensure projects stay on track. ● Email Communications: Draft and review copy for email communications; build and send Mailchimp campaigns; and perform Mailchimp code checks. ● Communications Campaigns: Support broad communications campaigns across Berklee, from operations to major events and initiatives to institutional updates. ● Audience Management: Manage Mailchimp audiences (including lists for faculty, staff, and students); keep audiences up to date with appropriate tags. ● Digital Signage: Design slides and curate the Boston campus playlist. ● Data Analysis: Review available data across team's communications platforms to identify trends and opportunities for continuous improvement. ● General Operations: Manage internal communications calendar; develop and maintain team documentation and templates; manage shared inboxes. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: ● Experience: Minimum of 3 years of experience in a digital communications role. Experience in higher education is a plus. ● Technical Skills: Proven experience with Drupal or similar CMS, project management tools (e.g., Airtable, Asana), email marketing platforms (e.g., Mailchimp), content design software (e.g., Canva, Google Slides), and Excel/Google Sheets. ● Attention to Detail: Extremely detail-oriented for accuracy, consistency, and quality. ● Project Management: Demonstrated experience managing projects of varying scopes and depths; excellent prioritization, assessment, and problem-solving skills. ● Communication: Exceptional written and verbal communication skills. ● Digital Communications Knowledge: Demonstrated knowledge of and familiarity with digital communication platforms as well as trends and best practices, especially around accessibility and writing for the web. ● Interpersonal Communication: Strong relationship-building and -nurturing skills, and ability to collaborate with colleagues at all levels of the institution. ● Continuous Learning Mindset: Curiosity and commitment to learning new skills and technologies, and openness to emerging tech, including AI. ● Collaboration and Independence: Equally comfortable and adept with independent work and collaborative work. ● Work Environment: Ability to respond quickly and calmly when urgent communication needs arise; adept at managing multiple projects simultaneously and efficiently. Hiring Range: $67,000 to $79,000; salary dependent on relevant experience and education. This is a fully remote position. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law. As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at ************************ or call ************. *Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.* Employee Type:Temporary (Fixed Term)

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Construction Operations Specialist is responsible for ensuring that customer service is provided to all internal and external parties and quality loans are generated. This position is responsible for the origination and processing of construction loans and serves as the first point of contact for the construction loan officer and construction processing team for loan level questions and escalations. The Construction Operations Specialist manages a pipeline of active loans. Job Responsibilities: Act as a liaison between sales and operations for construction loans by answering questions and handling loan level escalations. Follow standard operating procedures, job aids, and resources when providing loan support. Monitor an active pipeline of loans, ensuring customer service is provided. Ensure disclosures are issued timely and accurately to borrowers on construction loans by utilizing company compliance reminders and tools. Communicate progress with department managers and senior leadership team; summarize project information and establish business needs and concepts. Create and monitor various reports to ensure pipeline management as needed. Qualifications and Skills: Bachelor's degree or equivalent combination of education/experience, preferred. 5+ years' experience in mortgages. Knowledge of all agency guidelines. Knowledge of compliance and disclosure requirements. Encompass LOS experience, a plus. Excellent organization, prioritization, and time management skills. Excellent conflict management and negotiation skills. Proficient in Microsoft Office suite (Word, Excel and Outlook). This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Hourly Rate: $23.00 - $25.00 The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

The Operations Specialist II provides analytical support and leadership for project impacting Claims and key internal Claims projects. Essential Functions: Represent claims on cross-functional project work teams Submit, monitor and prioritize IT tickets for the Claims department Review special projects and identify issue trends and potential resolutions Assist with Onbase reporting and processes Develop and draft P&P's and job aides for Claims Assist in training claims staff on claims processing policy and procedures Assist in educating/training Business Partners on claims functions Research and resolve provider claim issues and escalations by analyzing system configuration, payment policy, and claims data. Perform analysis of all claims data in order to provide decision support to Claims management team Identify and quantify data issues within Claims and assist in the development of plans to resolve data issues If assigned to Research and Resolution team, responsibilities include: Represent Claims Department at requested provider calls and visits Provide feedback and/or face-to-face interaction with providers for claims research and resolution Responsible for research and resolution of claims issues for all assigned provider inquiries and submissions Responsible for managing provider issues adhering to Workflow processes and tools (Facets and Onbase) Provide input for claims business requirements, testing processes and implementation tasks and plans Perform any other job related instructions, as requested Education and Experience: Bachelor's degree or equivalent years of relevant work experience required Minimum of two (2) years of healthcare claims environment is required Competencies, Knowledge and Skills: Advanced level experience in Microsoft Word, Excel and PowerPoint Data analysis and trending skills Demonstrated understanding of claims operations specifically related to managed care Advanced knowledge of coding and billing processes, including CPT, ICD-9, ICD-10 and HCPCS coding Ability to work independently and within a team environment Attention to detail Familiarity of the healthcare field Critical listening and thinking skills Negotiation skills/experience Strong interpersonal skills Proper grammar usage Technical writing skills Time management skills Strong communication skills, both written and verbal Customer service orientation Decision making/problem solving skills Licensure and Certification: None Working Conditions: General office environment; may be required to sit or stand for extended periods of time Compensation Range: $61,500.00 - $98,400.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Hourly Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-RW1

KnowFully Learning Group is growing and is currently in search of a Webinar Operations Associate! KnowFully Learning Group provides comprehensive and engaging continuing education for professionals at all experience levels and support those preparing for certification exams. We service two main industries - Finance/Accounting and Healthcare. Our employees are innovative and passionate about learning. We embrace each other's differences. Through our learning initiatives and teambuilding, we have created a great place to work. If you love what you do and want to work in an environment where hard work is valued, please apply! This position is a technically savvy and customer-centric individual who is responsible for administering live webinars for the learners and providing customer support via phone and live chat. Proficiency in audio/video technology, combined with their strong organizational and communication skills, will play a vital role in delivering top-notch services to customers. Demonstrating a successful track record in administering daily live webinar broadcasts while upholding excellent service standards and ensuring high customer satisfaction. Location: Remote Supervisory Responsibilities: None Duties/Responsibilities: Capture, record, and deliver high quality webinar broadcasts. Troubleshoot technical issues that customers might have when viewing our webinars. Pre-production equipment tests to prevent any issues during live broadcasts and recordings. Handle complaints, provide appropriate solutions, and alternatives within the time limits and follow up to ensure resolution. Assist customers with other support related needs. Follow communication procedures, guidelines, and policies. Available for evening/weekend work when necessary. Other duties and responsibilities as assigned. Required Skills/Abilities: Ability to collaborate and respond quickly. Excellent organizational skills and attention to detail, accuracy, and quality. Excellent communication skills, both written and oral. Excellent time management skills with a proven ability to meet deadlines. Strong Computer / Data Entry Skills - Microsoft Office Proficiency. Problem solving and troubleshooting skills. Continual focus on improvement, innovation, and creative development. Ability to work well independently and as a team. Ability to adapt to the changing needs of the company and department. Ability to portray a cooperative, professional, and positive attitude towards customers, managers, and other co-workers. Ability to function well in a high-paced and at times stressful environment. Ability to multi-task in a flexible environment with minimum supervision Proficient with Microsoft Office Suite or related software. Salary: The starting salary for the Webinar Operations Associate position is competitive and will be commensurate with the candidate's qualifications and experience. The starting hourly pay is $20/hour with the potential for an annual discretionary bonus based on company and individual performance. The final offer will be determined based on factors such as the candidate's skills, education, relevant work experience, and location. The company also offers a comprehensive benefits package, including health insurance, retirement plan, paid time off, and other perks like remote work. The total compensation package will be discussed in the interview process and based on fit for the role and the organization. The company is committed to providing a fair and competitive compensation structure that reflects the value and contributions of its employees. We believe in fostering a work environment that recognizes and rewards excellence, and we are dedicated to attracting and retaining top talent in the industry. Education and Experience: BA/BS College degree; Degrees specifically in TV/Film/Video production, Communications, Computer Science, Audio/Visual, or equivalent work experience preferred. Live Production Experience; Experience in a live production environment, filming, and/or outputting live streaming video. Remote Production Experience; Experience in a remote production environment, filming, and/or outputting live streaming video. Strong Computer Skills: Experience in video/audio editing through the Adobe Suite is a major plus. HTML5 video playback knowledge a plus. Familiarity with CRM systems and practices; Microsoft Dynamics experience preferred. Experience with Webinar/video conferencing technology and using webcams. Knowledgeable in both Microsoft and Apple products. Experience in Customer Service, Technical Support, or related areas with direct customer communication: Phone/Live Chat support experience preferred. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Equal Opportunity Statement: KnowFully Learning Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! Job Description: Join Job Duck as a Legal Operations Specialist and become an integral part of a dynamic legal team committed to excellence. In this role, you will manage critical scheduling, coordinate with courts and clients, and ensure legal documents are accurate and timely. You'll support attorneys with research, filings, and case preparation, helping streamline operations and improve efficiency. This position is ideal for someone proactive, detail-oriented, and confident in handling time-sensitive tasks while fostering strong professional relationships. If you thrive in a fast-paced environment and enjoy taking ownership of responsibilities, this is the perfect opportunity to grow and make a meaningful impact. • Salary Range: $1,150 USD to $1,220 USD. Responsibilities include, but are not limited to: Handle communications with court staff, attorneys, and clients Follow up with clients on missing documents and required filings Review and organize discovery documents for completeness and accuracy Support attorneys with research and drafting simple legal documents Coordinate billing and communicate with clients regarding payments and retainer status Collaborate with the legal team to improve operational efficiency Manage attorney calendars and coordinate court dates with judges' offices Assist with legal filings such as motions, notices, and appeals Check legal documents for errors before submission Ensure compliance with deadlines and maintain organized workflows Requirements: • Office Hours: 9:00 AM - 6:00 PM EST • Time Zone: EST • Type: Legal Assistant - Bilingual • Location: Remote • Software/Tools: • Outlook (Calendar Management) • CRM (Client Management) • VPN (Secure Access) • Email and VoIP systems for communication Required Skills • Minimum of 1-2 years of experience as a legal assistant, or in a legal support role and/or related Bachelor's degree in legal studies. • Excellent English fluency, including legal and technical terminology • Strong communication skills (written and verbal) • Ability to multitask and prioritize effectively • Attention to detail and accuracy in legal documentation • Proactive and assertive personality with a sense of urgency • Problem-solving and organizational skills • Team player with a collaborative mindset • Ability to work under pressure and meet deadlines • Leadership potential and initiative for growth • Strong Legal background Work Shift: 9:00 AM - 6:00 PM [EST][EDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

Aldridge Pite, LLP is a multi-state law firm that focuses heavily on the utilization of technology to create work flow synergies with its clients and business partners. Aldridge Pite is a full-service provider of legal services to depository and non-depository financial institutions including banks, credit unions, mortgage servicing concerns, institutional investors, private firms, and other commercial clients. Aldridge Pite is dedicated to providing best-in-class representation across all of its Practice Areas through its unwavering subscription to three fundamental tenets: Partnership, Integrity, and Innovation. Purpose The Operations Specialist II intake position will be responsible for processing, setting up, ordering title, and sending FDCPA letters on foreclosure referrals. These tasks must be performed with extremely high accuracy and within the client specified SLAs. Specific Duties & Responsibilities On-board client referrals Prepare all foreclosure FDCPA Letters Data entry and data interpretation Retrieve, upload, and review mortgage documents Understanding judicial and non-judicial foreclosure setup requirements Review payment history of loan from servicer Order Title Searches and monitor for receipt Review and prepare Demand/Breach letters Communicate with clients via email and clients systems Assist with other duties and special projects as needed. Job Requirements Bachelor's degree required - any field Default/Foreclosure/Title knowledge preferred Ability to type at least 60 WPM BKFS, Tempo and, Equator experience highly preferred Proficiency with Excel and other Microsoft Office products Ability to manage and prioritize large caseload General Competencies Must be proficient in software tools, including but not limited to Word, Excel, Outlook, and the Internet. Must possess strong written and verbal communications skills. Must provide excellent customer service to internal and external customers Identifies and solves issues in a timely manner. Must be a team player and willing to help others in their department whenever necessary. Must be extremely organized and be able to multi-task. Conscientious with respect to work completion, deadlines, time management and attendance. Takes initiative in face of obstacles and identifies what needs to be done and takes action. Demonstrates commitment to Firm's vision, mission, and core values. Analytical and detail oriented, while working at a fast pace and capable of multi-tasking. Develops professional relationships and builds rapport with others. Overall good work ethic and willingness to adapt to change. In addition to remote work for most positions, we offer a comprehensive benefit program including: Medical, Dental and Vision Plans with Prescription coverage Company Paid Life and Disability Insurance plans 401K Retirement Savings Plan Flexible scheduling (within reason, depending on position) Generous PTO plan for all full-time employees Full equipment station at no cost for remote employees, including dual monitors Employee Assistance Plan, offering free 24/7 counseling and consulting services to support emotional health and wellbeing Wellness programs and employee discounts Learning and development training opportunities for both personal and professional growth And so much more! Aldridge Pite, LLP is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. #zr