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  • Oracle Transportation Management Analyst (JOB ID 002692)

    Innovien Solutions

    Operations analyst job in Beachwood, OH

    A leading logistics and transportation organization is seeking an experienced OTM Solutions Designer to lead system configuration, optimization, and integration efforts within Oracle Transportation Management (OTM). This role focuses on enhancing fleet operations, improving performance, and ensuring scalability across enterprise systems. Requirements: • 7+ years of experience in OTM solution design and configuration • Deep understanding of the OTM data model, fleet-specific tables, and driver/asset workflows • Proficiency in OTM configuration and automation (agents, workflow logic, event triggers) • Strong background in server performance tuning and OTM environment optimization • Advanced PL/SQL debugging and query optimization for high-volume transactions • Ability to analyze and resolve deadlocks, agent execution delays, and thread contention • Skilled in capacity planning and ensuring system scalability and resilience • Strong analytical and problem-solving skills for complex OTM applications and infrastructure Responsibilities: • Lead hands-on development within OTM Fleet Management modules, including driver management, power unit tracking, and dispatching • Configure and enhance OTM components (agents, workflows, statuses, route groups) • Develop and optimize PL/SQL procedures, triggers, and performance tuning scripts • Integrate OTM with external systems (web services, XML, middleware, telematics/ELD) • Monitor and troubleshoot OTM server-related issues, including log analysis and performance optimization • Perform root cause analysis for agent and workflow bottlenecks and integration delays • Resolve issues related to thread management, agent execution, and database deadlocks • Conduct database and table tuning to improve OTM performance • Collaborate with infrastructure teams on server load balancing, patching, and upgrades • Apply knowledge of transportation operations, fleet optimization, and regulatory compliance • Develop and maintain reporting and analytics tools using BI Publisher or Tableau • Conduct fit-gap analysis and design scalable fleet solutions with minimal customization • Familiarity with OTM Cloud migration and roadmap is a plus
    $59k-87k yearly est. 3d ago
  • Business Analyst - Commercial Bank exp preferred - Onsite - Brooklyn, OH - Direct Client- JOBID656

    Outcome Logix (A Tech 50 Finalist Company 2025 and 2022, By Pittsburgh Technology Council

    Operations analyst job in Brooklyn, OH

    Works with a cross-functional team in optimization of application capabilities & business processes. Provide Business Analysis and Project/Product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs) . Influence scope of work for new application features and enhancements that are consistent with strategic priorities. Participates in the design process to ensure it supports business requirements and an optimized user experience. Capture requirements for a highly complex system and/or multiple systems; understands the SDLC and its impact on deliverables. Translate business requirements into user stories / use cases, and technical requirements, and convey with appropriate level of detail to the development team. Leading ongoing reviews of business processes and developing optimization strategies Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Broaden expertise of the business and work with technical and business teams to support business objectives. Support and/or participate in user acceptance testing to ensure quality in application releases and user experience. Understands security, risk management, and IT process principles and escalate to appropriate team(s) as needed. Required Qualifications: A minimum of 5 years of experience in business analysis Proven experience in eliciting requirements (business and technical) and testing for moderately to highly complex systems Proven experience in generating requirements, use cases, acceptance criteria, etc. Strong written and verbal communication skills including technical writing skills Strong team player Ability to work independently Preferred Qualifications: Bachelor's degree in IT / Computer Science Experience in vendor system integration Experience in converting data from one system to another system. Experience within a technology environment, including Change Management and Security & Risk considerations Familiarity with Agile mindset, e.g., Agile, Scrum, Kanban approaches Previous hands-on experience with Jira/Confluence is preferred but not mandatory Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
    $61k-85k yearly est. 4d ago
  • Business Analyst (Finance)

    Christian Healthcare Ministries 4.1company rating

    Operations analyst job in Barberton, OH

    The Business Analyst's role will elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users. This includes interviewing stakeholders and gathering and compiling user requirements to understand the technology solutions they need. The Business Analyst will apply proven communication, analytical, and problem-solving skills to help the business make good technology decisions. The Business Analyst will also be proactive at following emerging Technology trends, watching for new technologies to optimize business processes. The Business Analyst will play a pivotal role in ensuring IT's understanding of business requirements. What's in it for you? Compensation based on experience Faith and purposed-based career opportunity! Fully Paid Health Benefit Retirement and Life insurance 12 Paid Holidays PLUS Birthday Lunch is provided DAILY. Professional Certification Development Hybrid remote/on-site work arrangements available Responsibilities Position will dually report into the Project Management office and Functional Vertical VP, the duties and responsibilities of the Business Analyst role include: Strategy and Planning Collaborate with project sponsors to determine project scope and vision. Clearly identify project stakeholders and establish user classes, as well as their characteristics. Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods. Identify and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics. Work with stakeholders and project team to prioritize collected requirements. Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes. Acquisition and Deployment Assist in conducting research on software and hardware products to meet agreed-upon requirements and to support purchasing efforts. Participate in the QA of purchased solutions to ensure features and functions have been enabled and optimized. Participate in the selection of any requirements documentation software solutions that the organization may opt to use. Operational Management Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards. Develop and utilize standard templates to write requirements specifications accurately and concisely. Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team. Where applicable, develop prototypes of interfaces and attributes based on user requirements. Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team. Develop and conduct peer reviews of business requirements to ensure that requirement specifications are correctly interpreted. Assist with the interpretation of user requirements into feasible options and communicate these back to the business stakeholders. Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary. Communicate changes, enhancements, and modifications of business requirements - verbally or through written documentation - to project managers, sponsors, and other stakeholders so that issues and solutions are understood. Act as the departmental Solution(s) configuration subject matter expert (SME). Requirements Functional process expertise in Finance and Accounting systems and processes. Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development. Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products. Ability to create systematic and consistent requirements specifications in both technical and user-friendly language. Exceptional analytical and statistical skills with the ability to apply them to systems issues and products as required. Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources. Understanding of application development and software development life cycle concepts Able to influence and drive individuals and teams to meet key milestones and overcome challenges. Ability to work in a team and/or be an effective individual contributor. Experience with the following is preferred Professional certifications with International Institute of Business Analysis Accounting Practitioner Healthcare Industry Microsoft Office Suite of Products Monday Project Management Platform Sage Intacct Accounting Software About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health cost sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.
    $57k-85k yearly est. 23h ago
  • Business Analyst

    Glansa Associates

    Operations analyst job in Cleveland, OH

    Title: Technical Business Analyst - Contact Center / Conversational Platforms KeyBank is looking for a Technical BA to bridge business and technology for projects involving Google Dialogflow, voice/chat bots, Twilio/CPaaS, and integrations with banking platforms. This role will capture requirements, document processes, and support solution design and testing. Key Responsibilities Work with contact center, digital, and business teams to elicit and document requirements for voice bots, chatbots, and messaging use cases. Translate business needs into user stories, use cases, flow diagrams, and acceptance criteria. Document current-state and future-state process flows for customer journeys across voice, SMS, and digital channels. Collaborate with DS Architect and Technical PM to ensure requirements align with overall architecture and delivery roadmap. Support backlog grooming, prioritization, and release planning in Agile environments. Partner with QA and business stakeholders on UAT planning, test case definition, and defect triage. Perform light technical analysis: review API specs, payloads (JSON), logs, and basic SQL queries to support troubleshooting and validation. Required Skills & Experience 6+ years as a Business Analyst in IT, with 3+ years in contact center, digital, or conversational AI projects. Experience working with: Google Dialogflow or similar conversational platforms Voice bot / chatbot projects, ideally integrated with banking or financial services Communication platforms such as Twilio / CPaaS (or Genesys/Avaya/etc.) Strong skills in requirements gathering, documentation, and stakeholder workshops. Ability to understand and communicate API integrations, data flows, and system interactions (familiarity with JSON, REST, basic SQL). Experience working in Agile/Scrum teams using Jira, Azure DevOps, or similar tools. Excellent written and verbal communication skills, comfortable working with both business and technical teams.
    $60k-85k yearly est. 1d ago
  • Business Systems Analyst

    Hunter Recruiting

    Operations analyst job in Westlake, OH

    Westlake, OH (local candidates only) Competitive Compensation and Benefits Package The Business Systems Analyst will lead new implementations and support ongoing client needs by translating business requirements into technical solutions. This role acts as a key liaison between clients, vendors, and internal technology teams, ensuring projects are delivered accurately, efficiently, and in alignment with client expectations. The analyst also serves as a client advocate, driving successful outcomes through strong communication, data analysis, and problem-solving skills. Business Systems Analyst Responsibilities: Analyze and translate data between proprietary and standard file formats; utilize system data to resolve business issues efficiently Document and implement functional requirements, technical specifications, and template documentation aligned with client business needs Review complex data files, create mapping documents, interpret client requirements, and advise on best practices Use SQL databases to analyze inputs and outputs, identifying coding issues and needed system changes Communicate the internal product's technical capabilities while understanding client requirements to guide internal and external stakeholders Serve as a liaison between teams; submit system enhancements and defects, confirm corrections, and validate development in partnership with the QA team Build and maintain strong working relationships with new and existing clients Communicate effectively with clients, including executives, technical teams, and end-users; lead discussions confidently with decision makers and IT professionals Partner with IT and internal teams to develop or enhance client products, including documenting requirements, validating solutions, performing testing, and creating end-user documentation and training Identify process improvement opportunities and escalate issues as needed Demonstrate the ability to ask insightful questions, create actionable plans, and deliver high-quality projects independently Manage implementation of new payment delivery technology when required, including project planning, leading status meetings, and coordinating issue resolution Participate in daily internal stand-up meetings related to assigned projects Contribute to the Software Development Lifecycle using Agile methodologies, including Scrum and Kanban Business Systems Analyst Qualifications: Bachelor's degree in Business or equivalent work experience 5+ years of healthcare experience with providers and/or payers in claims and payment processing 5+ years of experience as a Business Analyst or in a related role High proficiency in Microsoft Word, Excel, and Outlook Working knowledge of SQL databases required; Crystal Reports experience preferred Experience with Agile Methodologies such as KANBAN and Scrum preferred
    $60k-85k yearly est. 23h ago
  • Healthcare Business Systems Analyst

    Akkodis

    Operations analyst job in Westlake, OH

    Akkodis is seeking a Business Systems Analyst with experience in Healthcare/Insurance/Claims for a direct hire full-time opportunity in the west suburbs of Cleveland, OH. Qualified candidates will have 3+ years of experience in an Analyst role along with strong technical skills in SQL. The Analyst will be responsible for delivering successful new client implementations of applications, as well as ongoing client support. Salary Range: $75-$85K plus 100% employer fully paid benefits and a large annual bonus, total base plus bonus will be about $95K-$105K plus fully paid benefits The is a great chance to join an established and continuously growing Cleveland-based employer! Business System Analyst job responsibilities include: Responsible for data analysis and data translation between proprietary and standard file formats. Utilizes systems and data to resolve business issues in the most effective and productive manner. Responsible for documenting and implementing the functional requirements, technical specifications and template documentation designs for client's business needs while providing expertise in product knowledge and feature/functionality as it relates to business requirements. Responsible for reviewing complex data files, creating mapping documents, interpreting client requirements and providing guidance on best practices. Utilize SQL databases to analyze inputs/outputs in order to identify coding issues and/or changes needed. Ability to speak to the internal business product's technical capabilities while understanding client requirements in order to provide direction and guidance to both external and internal stakeholders. Act as a liaison between teams, responsible for system enhancement and defect submissions and correction confirmation in conjunction with the QA Team. Perform validations for all system development. Develop and maintain effective, strong working relationships with new and existing clients. Ability to effectively communicate with clients including executive level stakeholders, technical and non-technical resources. Must have high level of professional poise and comfort with leading discussions with client decision makers, end-users and IT professionals. Collaborate with internal departments including information technology to develop or enhance existing client products including documenting business requirements, ensuring technology meets business requirements, conduct validation processes, perform testing in conjunction with the QA Team, and creating end user documentation and training. Identify and implement opportunities for improvements and escalate issues for resolution as needed. Must have demonstrated ability to ask questions of the business, formulate action plans, and execute and deliver successful projects independently and of high quality. At times, may manage the implementation of new payment delivery technology projects including developing implementation project plans appropriate for each client, in coordination with the Project Management Team. Manage ongoing status meetings and communication with clients to ensure that the implementation project is moving forward in a manner consistent with the project plan. Coordinates resolution of client issues and concerns. Participate in internal daily stand up meetings, related to the projects you are involved in. Achieve proper cadence and discipline as related to the project team in the Software Development Lifecycle; contributing daily through the Agile Methodology QUALIFICATIONS: 3+ years of experience in a Business, Data, or Systems Analyst or related role. Working knowledge and experience with SQL databases required. Must be able to write SQL queries, and have worked with SSMS, joins, tables, and troubleshooting. 1+ year of experience in payment processing systems, payors/payees, hospitals or healthcare providers, insurance, claims, billing or revenue within the healthcare industry is required. Must have worked with Visio or related flow charts/diagrams, along with Azure DevOps or Jira. Experience and knowledge of Agile Methodologies such as KANBAN and Scrum is preferred. Excellent work ethic, leadership skills, interpersonal and organizational skills. Strong analysis, critical thinking and problem-solving skills. Ability to work effectively in a fast paced, results-oriented environment. Ability to work independently in solving business problems. Demonstrates a high level organizational skill with the ability to prioritize and manage change. If you are interested in this Business Analyst role, please click APPLY NOW. For other opportunities available at Akkodis go to **************** If you have questions about the position, please contact Kathy Becher at ************ or ***************************** Equal Opportunity Employer/Veterans/Disabled
    $75k-85k yearly 4d ago
  • Business Systems Analyst

    Robert Half 4.5company rating

    Operations analyst job in Westlake, OH

    • Salary: $65,000-$85,000 • Bonus up to 25% of annual salary • 100% Onsite • 100% Company paid Healthcare Benefits • Unlimited PTO. Preferred Skills & Qualities: Prior Business Analyst experience SQL experience, be able to read stored procedures, write queries, run scripts to assist retrieve data Experience with SDLC and implementations Experience w/ the Agile methodology: KANBAN and Scrum preferred Experience with Crystal Reports nice to have
    $65k-85k yearly 4d ago
  • Sr. OTM Solutions Analyst

    Bayforce 4.4company rating

    Operations analyst job in Beachwood, OH

    **NO 3rd Party vendor candidates or sponsorship** Role Title: Sr. OTM Solutions Analyst Client: Solution Chain and Transportation and Logistics Solutions Employment Type: Contract-to-Hire Duration: 6 month contract to hire Preferred Location: 4 days onsite in Beachwood, OH Role Description: Configure and enhance OTM (agents, workflows, statuses, and route groups). Strong PL/SQL skills for developing stored procedures, queries, triggers, and performance tuning. Integrate OTM with external systems (web services, XML, middleware, telematics/ELD). Monitor and troubleshoot OTM server-related issues, including application performance, log analysis, and environment stability. Perform root cause analysis for performance bottlenecks in agents, workflows, and integrations. Diagnose and resolve thread management, agent delays, and deadlocks within OTM. Conduct database tuning and table optimization to improve OTM performance. Collaborate with system administrators and DBAs on server load balancing, patching, and upgrades. Solid understanding of transportation, truckload operations, fleet optimization, and compliance. Develop and support reporting and analytics using BI Publisher and Tableau. Conduct fit-gap analysis and design scalable fleet solutions with minimal customization. Requirements: 7+ years hands-on development in OTM Deep knowledge of the OTM data model, fleet-specific tables, and driver/asset workflows. Proficiency in OTM configuration and automation (agents, workflow logic, event triggers). Strong skills in server performance tuning and OTM environment optimization. Advanced PL/SQL debugging and query optimization for high-volume transactions. Ability to analyze and resolve deadlocks, agent execution delays, and thread contention. Proficiency in capacity planning, ensuring system scalability and resilience. Strong problem-solving mindset for complex OTM application and infrastructure issues. Plus: Familiarity with OTM Cloud migration and roadmap preferred. Fleet Management modules, including driver management, equipment/power unit tracking, dispatching, and the ability to translate business requirements into scalable OTM fleet solutions.
    $82k-105k yearly est. 23h ago
  • IS Functional Analyst - ERP Technical Integration and BTP

    ABB 4.6company rating

    Operations analyst job in Cleveland, OH

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: ERP Cross-Service Technical Integration Your role and responsibilities In this role, you will be responsible for the design and build, integrity, and quality of an IS solution and associated IS services delivered to business. The primary role of IS Integration BTP is to be responsible for the definition and delivery Integration technology and architecture related to SAP BTP Integration Suite and SAP Integrations. The work model for this role is: Hybrid in Cleveland or Cary. The role is contributing to the IS Services Division in North America. You will be mainly accountable for: Expertise in SAP BTP Integration suite and SAP Interfaces System Integration: Facilitate seamless integration of business processes within the AMSAP system, as well as with other enterprise systems ensuring smooth data flow and automation of processes across platforms. Rationalize integration requirements to build simple, efficient, scalable, and supportable future-proofed integration designs Translates business requirements into functional requirements and creates integration inventory, API (Application Programming Interface) catalogue and flows to define scope Expertise in Manage trading partner to build and operate B2B scenarios with Trading Partner Management Evaluates integration options using defined criteria and prioritizes them based on business impact, outlining associated risks, advantages, and trade-offs Analyzes integration demands to gauge complexity and crafts standardized design templates and accelerators for scalable deployment Enforce architectural governance, Security standards, and regulatory compliance Evaluates emerging technologies and recommend improvements to existing systems and processes. Qualifications for the role Bachelor's or master's degree in computer science, Information Systems, Business Administration, or related field. Relevant certifications in SAP S/4 HANA Integration Certifications, SAP Certified Development Associate - SAP Extension Suite or IT architecture would be advantageous At least 5 years of experience in SAP Cloud Platform Integration, with at least 4 years in SAP PI/PO and SAP Integrations Solid understanding of SAP BTP administration Proven experience in leading system architecture teams and managing the full lifecycle of large-scale technology implementations, from design through to delivery. Strong problem-solving skills and the ability to manage complex, cross-functional challenges. A strong focus on continuous improvement and automation, with a passion for driving innovation within enterprise systems. Extensive experience in developing and optimizing integration flows using Groovy scripting within SAP Cloud Platform Integration (CPI) Proficient in using API integration tools such as Postman and SOAP UI Experience in managing relationships with external vendors and third-party service providers to ensure the delivery of high-quality solutions Hands-on experience with SAP ABAP, Including FRICEW objects Strong understanding of SAP S/4HANA, ECC, and PI/PO Hands-on experience with IDocs, RFCs, BAPIs, Proxies, and Web Services Proven expertise in integrating SAP S/4HANA, SAP ECC, and third-party systems Deep knowledge of SAP BTP services, including CAP, CDS, Fiori/UI5, and cloud-native development Clear understanding of clean core methodology and extensibility guidelines Demonstrates outstanding verbal and written communication skills, effectively translating complex technical information for non-technical audiences Why ABB? What's in it for you We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: ******************************************************************************************** As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner. ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to my BenefitsABB.com and click on “Candidate/Guest” to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D - 100% employee paid up to maximums Short Term Disability - up to 26 weeks - Company paid Long Term Disability - 60% of pay - Company paid. Ability to “buy-up” to 66 2/3% of pay. Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave - up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy. We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe. Publication ID: JOB_POSTING-3-28857 Important: In order to be employed by ABB you will need to fully comply with/fulfill all local ABB employment requirements/processes.
    $76k-105k yearly est. 3d ago
  • ERP Solutions Analyst

    Nigel Frank International

    Operations analyst job in Cleveland, OH

    Nigel Frank is partnering with an industry leading manufacturer in search of an ERP Solutions Analyst to help support and grow their global Microsoft Dynamics 365 (D365) platform, the biggest D365 project currently in America. A billion-dollar global leader, the company designs and manufactures capital equipment. With decades of experience and a commitment to innovation, they provide advanced technologies, reliable service, and deep expertise across paper-converting applications. The ERP Solutions Analyst will partner with business process owners and subject matter experts to improve user adoption, clarify processes, and ensure our ERP system meets evolving business needs. You'll maintain and enhance the D365 system, troubleshoot issues, and support updates that align with business goals. Working closely with key stakeholders, you'll translate business requirements into system solutions to drive clarity and efficiency. You'll demonstrate D365 Supply Chain Sales, Inventory, & Operations Planning solution to drive business adoption of D365 Planning Optimization. This intermediate role involves identifying continuous improvement opportunities, advising on new D365 features, and contributing to cross-functional projects. You'll support user adoption, mentor others, and grow your technical and leadership skills. Moderate travel is required to support global teams. The role reports to the Director of Applications. The Ideal Candidate: Bachelor's degree in Business, Management, Project Management, Computer Science, Engineering, or related field 5+ years' experience with 1-2 D365 F&O implementations in multinational companies Experience in Manufacturing A MUST Experience integrating enterprise systems (CRM, CPQ, ERP, Business Intelligence) Familiarity with Axtension, Bluestar, Microsoft Azure, MicroStrategy, or Power BI is a plus If you're passionate about ERP systems, thrive on collaboration, and want to grow your career in a dynamic, global environment-this could be the perfect fit. Apply Today!
    $74k-103k yearly est. 23h ago
  • Product Analyst

    LHH 4.3company rating

    Operations analyst job in Summitville, OH

    LHH is seeking a product analyst for a client near Summit County, Ohio. This is an on-site role in a dynamic office setting. As a Product Analyst, you will play a pivotal role in shaping the product roadmap by leveraging forecasting models, demand planning insights, and market analysis. You'll collaborate cross-functionally to ensure products meet customer needs while aligning with business goals. Key Responsibilities: Lead product lifecycle for launch, ensuring alignment with market trends and customer expectations. Develop and maintain demand forecasts using historical data, market intelligence, and sales input. Drive demand planning processes to optimize inventory and supply chain efficiency. Conduct in-depth market analysis to identify growth opportunities and competitive positioning. Translate insights into actionable strategies for product development and go-to-market plans. Partner with sales, marketing, and operations to ensure successful product execution. Monitor product performance and iterate based on feedback and analytics. Qualifications: Minimum of 2 years of experience in product analyst or a related role. Proven experience in forecasting and demand planning. Strong analytical skills with the ability to interpret complex market data. Excellent communication and stakeholder management abilities. Experience with tools such as Excel, Tableau, or other forecasting platforms is a plus. Bachelor's degree in Business, Marketing, Economics, or a related field. Benefits: Medical 401k PTO
    $48k-70k yearly est. 23h ago
  • Operations Coordinator

    Visible Logistics

    Operations analyst job in Cleveland, OH

    Operations Coordinator - Visible Logistics Type: Full-Time Experience Level: Entry-level to early career About the Role Visible Logistics is growing fast, and we're looking for a driven, detail-oriented Operations Coordinator who wants to be part of that growth. This role supports our operations and accounting teams by keeping our internal processes organized, accurate, and running smoothly. You don't need years of freight experience - we'll train you. What matters most is that you're sharp, organized, comfortable with technology, and hungry to grow within the company. This is perfect for someone who wants to get into logistics, learn a ton, and build a long-term career in a fast-paced industry. What You'll Do (High-level & vague enough for flexibility) Operational Support Help keep daily operations organized and moving forward. Work with brokers and carriers to confirm information, clear up questions, and resolve simple issues. Support LTL and truckload operations by helping with rate discrepancies, paperwork follow-up, and general load support. Accounting / AP Support Assist in managing incoming bills and ensuring they're routed correctly. Help match documents to loads and keep records accurate. Communicate with team members on payment status, missing info, or basic questions. Support weekly billing processes and invoice checks. General Coordination Keep systems and records updated across multiple platforms. Work with leadership to maintain clean data and smooth workflows. Jump into new tasks and projects as the company grows - you'll learn a lot here. Who You Are Hungry, motivated, and eager to grow with a fast-moving company. Detail-oriented - you catch things other people miss. Tech-comfortable: Excel/Google Sheets, email, and learning new systems. Great communicator (written and verbal). Organized and able to juggle multiple tasks without losing accuracy. Coachable - you like being trained and getting better every day. Someone who enjoys solving problems and keeping things running smoothly. Why Join Us Fast-growing company with huge upside and room for advancement. Hands-on training in logistics, operations, accounting systems, and LTL/TL freight. Opportunity to move into leadership, operations, accounting, or sales support. Culture that values initiative, ownership, and continuous improvement.
    $33k-48k yearly est. 2d ago
  • Workday Analyst

    Insight Global

    Operations analyst job in Fairlawn, OH

    Workday Analyst - Payroll and Time Tracking will support, maintain, and optimize our Workday HCM system with a focus on Payroll and Time Tracking modules. This role will partner with Payroll, HR, IT, and business stakeholders to ensure accurate system configuration, testing, and data integrity, as well as to support ongoing enhancements and reporting needs. Key Responsibilities Serve as the subject matter expert (SME) for Workday Payroll and Time Tracking modules. Also includes supporting other time tracking systems such as Reflexis (Zebra). Configure and maintain Workday pay components, and time tracking rules. Partner with Payroll and HR teams to ensure accurate payroll processing and compliance with company policies and regulatory requirements. Support system upgrades, testing, and deployment of new Workday features and functionality. Troubleshoot payroll and time tracking issues, identify root causes, and implement corrective actions. Develop and maintain payroll and time-related reports and dashboards using Workday reporting tools. Ensure data integrity and compliance with federal, state/provincial, and local payroll and timekeeping regulations for US and Canada. Collaborate with cross-functional teams on process improvements, system enhancements, and integrations with third-party vendors. Provide end-user support, documentation, and training on payroll and time tracking processes in Workday. Qualifications Bachelor's degree in Human Resources, Information Systems, Business, or a related field (or equivalent work experience). 3+ years of Workday HCM experience with a focus on Payroll and Time Tracking modules. Strong understanding of US and Canadian payroll processes, wage and hour compliance, and timekeeping practices. Experience with Workday configuration, calculated fields, EIBs, and reporting. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication and stakeholder management skills. Ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications Experience supporting Canadian payroll and time tracking in Workday. Knowledge of integrations between Workday and payroll/timekeeping vendors. Workday Payroll and/or Time Tracking certification. Experience working in a multi-state, multi-entity organization. Compensation: $68,000 to $95,000 per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.
    $68k-95k yearly 3d ago
  • Intern/Co-op - Refining Chemical Engineering Spring 2026

    Marathon Petroleum Corporation 4.1company rating

    Operations analyst job in Canton, OH

    An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Responsibilities: As a Chemical Engineer at a Marathon refinery, you can expect to become familiar with process equipment fundamentals and best practices, build critical thinking skills, and gain an understanding of how all engineering disciplines work together as a cohesive team. You will also gain knowledge of various aspects of a refinery by working with a team of professionals who run a specific portion of the refining process. Most often, Chemical Engineers will have an opportunity to work on more than one area of the refinery, leading to a broad understanding of how the plant operates. Finally, you will have the opportunity to expand your written and verbal presentation skills in a professional work environment. Most Chemical Engineering co-ops and interns enter into the following positions: Process / Technical Service Engineers may work on a variety of projects in the Technical Services Department together with your mentor that put your classroom experience as a Chemical Engineer into practice. The vast majority of our Chemical Engineering interns/co-ops work in this area. The experience will expand your understanding of the refining environment and technical aspects of the refinery. Past projects/duties include: develop and lead test runs to optimize refinery operations; perform process engineering calculations concerning the various process technology (or equipment) in the refinery; monitor and make recommendations in regards to catalyst and adsorbents; complete projects and provide recommendations for improvements to the refinery process and equipment. Operations Research Engineers may help develop planning, blending, scheduling, and process models for refinery engineers. The models are used to optimize crude oil purchasing, refinery production, blending and finished product scheduling, and optimization of refinery production. Typical college co-op assignments include: validation of production data and mass balancing, process modeling, and development of graphical interfaces of refinery process units. Environmental Engineers work on projects that involve the compliance of the entire refinery, and you will be exposed to the majority of process units in the refinery. You will be applying the engineering principles and calculations to various environmental projects and will also give you a broad knowledge of the various environmental laws that are applicable to refineries and what it takes to maintain compliance with those laws. Past projects/duties include: perform process calculations for the Risk Management Plan, including taking physical surveys of refinery process units; work on various process engineering projects within a Wastewater Treatment Plant; participate in inspections and/or testing that is conducted by federal, state, or local officials. Products Control / Economics Engineers may work on a wide array of projects including operations, blending, and refinery economics. You will gain an understanding of how a tank farm is operated and how gasoline and other products are prepared and shipped to customers. In addition, you will gain some exposure to the overall economics of the refinery and how operating decisions are made based upon these economics. Past projects/duties include: analyze refinery process flow data and compare to recommended optimum levels, this will help in identifying equipment failures which cause variances in capacity from the optimum levels; update information on gasoline blends and tank samples in preparation for an annual blender waiver audit; develop applications to better present process data for refinery operating decisions. Qualifications: + Candidates must be majoring in Chemical Engineering + Strong academic performance + Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future. + Positions are available spring, summer, and fall semesters + Availability for multiple work terms is preferred + A valid driver's license is required + Concurrent enrollment in a degree seeking program + Military experience a plus + MIN - $32.92 per hour / MAX - $41.6 per hour Learn more about Marathon Petroleum's benefits at ********************* As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay, Ohio Job Requisition ID: 00015031 Pay Min/Max: $0.00 - $999.99 Hourly Grade: HRLY1 Location Address: 539 S Main St Additional locations: Anacortes, Washington, Canonsburg, Pennsylvania, Canton, Ohio, Catlettsburg, Kentucky, Detroit, Michigan, Dickinson, North Dakota, El Paso, Texas, Garyville, Louisiana, Kenai, Alaska, Mandan, North Dakota, Martinez, California, Owensboro, Kentucky, Robinson, Illinois, Salt Lake City, Utah, San Antonio, Texas, St Paul Park, Minnesota, Texas City, Texas, Wilmington, California Education: Employee Group: Full time Employee Subgroup: Intern Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at mympcbenefits.com. The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role. About Marathon Petroleum Corporation Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.
    $32.9-41.6 hourly 60d+ ago
  • Distribution Operations Analyst

    Formerra LLC

    Operations analyst job in Cleveland, OH

    Job Title: Distribution Operations Analyst Who We Are ***************** Formerra leads in the market with the following key capabilities: Problem-solving mindset, based on ingenuity and backed by a skilled and experienced commercial team that brings differentiated insights across markets including healthcare, consumer, industrial and mobility Expansive material portfolio, including engineering thermoplastics and traditional polymers across leading material brands Integrated, long-standing relationships with leading, global suppliers Unparalleled and highly specialized technical, processing, and design support Regulatory-compliant material support and expertise Are you a data-driven problem solver with a passion for operational efficiency? Join our team as a Distribution Operations Analyst and help us optimize our distribution network through data analysis, process improvement, and cross-functional collaboration. You'll play a vital role in ensuring timely, cost-effective delivery of products while maintaining high service levels and supporting strategic initiatives across the supply chain. Essential Duties and Responsibilities: Analyze warehouse operations, performance metrics, and logistics data to identify trends, variances, and improvement opportunities. Develop and maintain reports, dashboards, and KPIs related to warehouse productivity, inventory accuracy, transportation costs, and order fulfillment. Partner with warehouse, transportation, and supply chain teams to streamline distribution processes and enhance operational efficiency. Support the implementation of new technologies, systems, and process improvements in distribution and logistics. Monitor and forecast inventory movement, demand trends, and capacity requirements to optimize storage. Provide analytical support for network optimization projects, including warehouse space utilization, transportation routing, and carrier performance. Collaborate with IT to ensure data accuracy and integration between systems (e.g., WMS, TMS, ERP). Participate in root cause analysis and problem-solving related to delays, errors, and distribution disruptions. Create, manage, and distribute in accordance with quality policies, job aides, work instructions and learning materials related to distribution operations (warehousing and transportation). Manage and resolve complaints in company quality system (ETQ) Qualifications: Required Education/Experience: Bachelor's degree in Supply Chain Management, Logistics, Business, Industrial Engineering, or related field strongly preferred. 3+ years of experience in a distribution, logistics, or supply chain analyst role preferred. Skills and Competencies: Strong analytical and problem-solving skills with proficiency in Excel, SQL, and data visualization tools (e.g., Tableau, Power BI). Familiarity with WMS, TMS, and ERP systems (e.g., SAP, Oracle, Manhattan). Excellent communication skills and ability to work collaboratively with cross-functional teams. Strong organizational skills and attention to detail in a fast-paced environment. Experience in Lean, Six Sigma, or other continuous improvement methodologies is preferred. Project management experience is a plus. Physical and Environmental Requirements: Requires remaining in a stationary position for prolonged periods of time, and frequent communication. Must be able to move and operate the computer and other office equipment. Typical work is in an office environment where the noise level is low to moderate. Disclaimers: Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. It is the policy of Formerra that all employees are employed at the will of Formerra for an indefinite period and are subject to termination at any time, for any reason, with or without cause or notice. At the same time, employees may terminate their employment at any time and for any reason. Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract. NOTICE: Formerra is committed to ensuring a fair and legitimate recruitment process. We want to alert job applicants to the potential risk of recruitment scams and encourage caution when responding to unsolicited job postings or communications. If you receive a job offer without having explicitly applied through our website or a legitimate job board, please be wary. We will never request sensitive personal information-such as your Social Security number, birth date, or banking details-via email. If you are uncertain about the legitimacy of a job posting or communication, please contact us directly at ******************** .
    $51k-77k yearly est. Auto-Apply 60d+ ago
  • Project / Business / Operations Analyst

    Stefanini 4.6company rating

    Operations analyst job in Cleveland, OH

    We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description Document and identify gaps in IT and business processes through process mapping to illustrate current and future state. Identify and analyze business problems and defines the scope of activities required to address the issues, including requirement definition, process review, impact assessment and operational streamlining where appropriate. Is involved in all aspects of projects, including documentation of project needs, analysis/research of needs and possible solutions, identifying technology and business solutions, gathering, documenting and updating business requirements; reviewing workflow process mapping; developing business testing strategies and working with project members to execute the test plan, recommending preferred solutions, and implementing recommendations. Manages project documentation (implementation plan, issues log, process maps, etc.) and documents process flows and gaps. Assess, research, analyze and document sponsor/stakeholder needs. Supports the Project Manager in planning, executing, controlling and closing phases. Develop and maintain strong relationship with business partners and internal/external team members. Identify issues and escalates/manages resolution as required. Coordinates and provides support to the business with the process implementation. Perform other duties as assigned Qualifications High School Degree and Bachelors degree in Business, Finance, Engineering, Science or Math is desirable or equivalent work experience required. 3 to 6 years experience Experience in most facets of project lifecycle; proficient comprehension of project management methodologies; genuine commitment to project environment and discipline Experience in Information Technology preferred. Skills and Competencies: Ability to quickly learn organizational structure, business strategies and processes Knowledgeable on business process modeling, process mapping. Capable of writing clear and well structured business requirements documents. Contributes to the development of detailed level process maps to facilitate requirements gathering, gap analysis and for training use. Ability to resolve minor conflicts/issues using different tactics for prior to escalation. Work with team members to understand the needs of the project. Strong verbal and written communication skills. Strong facilitation and presentation skills Additional Information Duration: 2 Months
    $54k-75k yearly est. 17h ago
  • Engineering IT Systems Analyst (CAD/PLM/PDM) (North Canton, Ohio, United States, 44720)

    Timken Co. (The 4.6company rating

    Operations analyst job in North Canton, OH

    What Timken makes possible begins with you. Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next. A career at Timken means you can have an immediate impact doing Work That Matters to the world- improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion. Purpose & Scope: Under the general direction of the department manager and the Teamcenter/CAD Admin team leader, serve as the Timken Company's TeamCenter PLM/PDM and CAD (ex: NX, Creo, AutoCAD, etc.) software global application administrator. Knowledge and technical support of CAD software packages in order to monitor and support so that they are up and running 24/7. Application monitoring such that the software license keys are available through the Timken network. Verify the electronic license key sheets are accurate and the annual software maintenance charges are correct. Manage the PLM/PDM and CAD software application upgrade projects - being aware of the new features and changes made in the next release of the software and its impact on the Business. Plan and coordinate global software rollout and the necessary end user training. Partner with the Timken Company Information Technology Infrastructure team to establish the engineering desktop and laptop configurations, make sure that the associated databases are running properly, and provide 2nd and 3rd level CAD Help Desk support. Requirement is for the associate to be a U.S. Citizen or a U.S. Green Card holder due to accesses to munitions/ITAR restricted data Responsibilities: * Responsible for the daily maintenance and support of the global Teamcenter PLM/PDM and CAD software applications, resolving end user issues. * Establish and document procedural Best Practices. * Keeps abreast of new technical developments in the PLM/PDM/CAD field, recommending implementations and improvements, advising end user managers and the global engineering systems team of potential benefits to the Company. * Provide excellent customer service by meeting target dates and communicating well with the customers and team members. * Provide key performance metrics to the department manager. * Meet regularly with the vendor representatives to discuss Company needs and understanding of new PLM/PDM/CAD software developments, as well as hardware requirements. Technical/Functional Skills * Prior experience with administering, configuring, and installing PLM/PDM and 3D/2D CAD software. * Strong analytical and problem-solving skills with experience resolving ambiguous technical issues/requests. * Demonstrate aptitude in various computer languages (ex: C#, C++, XML). * Working knowledge of SQL and relational database skills * Experience with JSON data interchange format is a plus. Minimum Qualification: * Bachelor's degree in Engineering, Computer Science, Management Information Systems or related degree preferred with 2+ years' work experience in supporting PLM/PLM software. Equivalent years of experience and education may be considered. * Candidate must be a U.S. Citizen or a U.S. Green Card holder due to accesses to munitions/ITAR restricted data. This position may require access to United States export controlled technical data ("CTD") and hardware under the Departments of US State (ITAR) and/or Commerce (EAR). Eligible candidates are; US Citizens, Green Card holders, Asylees or others eligible to receive US export license authorizations. Candidate must be authorized to work in the US. All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.
    $92k-114k yearly est. 34d ago
  • IT Systems Analyst

    Stepforward 3.6company rating

    Operations analyst job in Cleveland, OH

    Job Details Experienced StepForward Main Office - Cleveland, OH Full-Time 52 Weeks 4 Year Degree $49037.00 - $61297.00 Salary Monday - Friday (8:00am - 5:00pm) Information Technology Purpose of Classification: As the Information Systems Analyst, the primary responsibility is to have a strong understanding of both local and cloud-based networking technologies, as well as expertise in managing and configuring Microsoft Azure environments. Essential Functions: Provide technical support and troubleshooting for end-user hardware and software issues, including desktops, laptops, printers, and other peripherals. Install, configure, and maintain computer hardware, operating systems, and software applications. Manage and configure Microsoft Azure services, including virtual networks, network security groups, and email support Implement and maintain secure network connectivity between on-premises and cloud environments Administrator of On-Prem Active Directory and Entra ID Cloud Environment with Microsoft 365 Provide technical support and training to end-users on network-related issues Collaborate with cross-functional teams to ensure seamless integration of network solutions Stay up-to-date with the latest networking & cloud technologies best practices Additional Functions: Performs other related duties as required. Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of experience in network administration and support. Proficient in configuring and managing LAN and WAN technologies, including routers, switches, firewalls, and wireless networks. Extensive experience with Microsoft Azure services, including virtual networks, network security groups, Exchange, Entra ID and Microsoft Active Directory. Strong understanding of network protocols, security, and troubleshooting techniques. Familiarity with cloud computing concepts and best practices. Excellent problem-solving and analytical skills. Strong communication and collaboration skills. Preferred Certifications: Microsoft Certified: Azure Administrator Associate Cisco Certified Network Associate (CCNA) CompTIA Network+ or Security+ Additional Requirements/Conditions of Employment: Successful results of pre and continued employment assessments including fingerprinting, drug testing, medical examinations and background check(s). Step Forward is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Agency will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
    $49k-61.3k yearly 24d ago
  • Business Analyst - Banking exp - Brooklyn, OH/Cleveland, OH/Albany, NY/Buffalo, NY - W2 Only - JOBID663

    Outcome Logix (A Tech 50 Finalist Company 2025 and 2022, By Pittsburgh Technology Council

    Operations analyst job in Brooklyn, OH

    Key Responsibilities Requirement Gathering & Analysis: Conduct meetings, interviews, and workshops with stakeholders to understand business needs, pain points, and objectives. Documentation: Create detailed Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories, process flows, and wireframes. Process Mapping & Improvement: Analyze existing processes, identify gaps, and recommend enhancements to improve efficiency and business outcomes. Stakeholder Management: Collaborate with cross-functional teams including product, engineering, QA, operations, and leadership. Solution Design Support: Work with technical teams to translate requirements into feasible system solutions. Data Analysis: Utilize data to support decision-making, perform root-cause analysis, and generate insights for business improvements. User Acceptance Testing (UAT): Develop test scenarios, support UAT execution, and ensure delivered solutions meet requirements. Change Management: Assist in creating training materials, SOPs, and communication plans to support solution adoption. Reporting: Prepare dashboards and performance reports for stakeholders. Required Skills & Qualifications Strong analytical and problem-solving ability. Excellent communication and documentation skills. Experience with requirement gathering, process mapping, and stakeholder management. Proficiency in tools like MS Excel, Power BI/Tableau, Jira, Confluence, or similar. Understanding of SDLC, Agile, and Waterfall methodologies. Basic SQL or data analysis skills (preferred). Bachelor's degree in Business, IT, Engineering, or related field.
    $61k-85k yearly est. 2d ago
  • Business System Analyst

    Akkodis

    Operations analyst job in Westlake, OH

    Akkodis is seeking a Business System Analyst for a client located in Westlake, OH. In this role, you'll drive new business growth by identifying and engaging prospective customers, qualifying inbound leads, and scheduling product demos. As the first point of contact, you'll uncover customer pain points and build meaningful relationships. The ideal candidate is a strong communicator with a hunter mindset and a passion for contributing to the success of a leading tech organisation. Pay Range: $65k/year - $85k/year (The rate may be negotiable based on experience, education, geographic location, and other factors.) Schedule - Mon - Fri (8 am -5 pm EST, Onsite) Qualifications Must have experience with SQL Server Management Studio. Must have experience with MS Visio (or similar tool like Miro or Draw-to-Dial) to create charts, diagrams, flowcharts etc, as well as PPT and Word. Must have experience with Azure DevOps or Jira (Azure referred). Must come from healthcare billing, claims or revenue cycle management. Strong communication skills are required. Experience with 835 or 837 EDI transactions is a big plus, but not required Duties and responsibilities Responsible for data analysis and data translation between proprietary and standard file formats. Utilizes systems and data to resolve business issues in the most effective and productive manner. Responsible for documenting and implementing the functional requirements, technical specifications and template documentation designs for client's business needs while providing expertise in product knowledge and feature/functionality as it relates to business requirements. Responsible for reviewing complex data files, creating mapping documents, interpreting client requirements and providing guidance on best practices. Utilize SQL databases to analyse inputs/outputs in order to identify coding issues and/or changes needed. Ability to speak to the internal business product's technical capabilities while understanding client requirements in order to provide direction and guidance to both external and internal stakeholders. Act as a liaison between teams, responsible for system enhancement and defect submissions and correction confirmation in conjunction with the QA Team. Perform validations for all system development. Develop and maintain effective, strong working relationships with new and existing clients. Ability to effectively communicate with clients including executive level stakeholders, technical and non-technical resources. Must have high level of professional poise and comfort with leading discussions with client decision makers, end-users and IT professionals. Collaborate with internal departments including information technology to develop or enhance existing client products including documenting business requirements, ensuring technology meets business requirements, conduct validation processes, perform testing in conjunction with the QA Team, and creating end user documentation and training. Identify and implement opportunities for improvements and escalate issues for resolution as needed. Must have demonstrated ability to ask questions of the business, formulate action plans, and execute and deliver successful projects independently and of high quality. At times, may manage the implementation of new payment delivery technology projects including developing implementation project plans appropriate for each client, in coordination with the Project Management Team. Manage ongoing status meetings and communication with clients to ensure that the implementation project is moving forward in a manner consistent with the project plan. Coordinates resolution of client issues and concerns. Participate in internal daily stand up meetings, related to the projects you are involved in. Achieve proper cadence and discipline as related to the project team in the Software Development Lifecycle; contributing daily through the Agile Methodology. Qualifications 5+ years' healthcare experience with providers and/or payers for claims and payment processing. 5+ years of experience in a Business Analyst or related role. High level of proficiency with Microsoft Word, Excel and Outlook. Working knowledge and experience with SQL databases required. Experience with Crystal Reports preferred. Excellent work ethic, leadership skills, interpersonal and organizational skills. Strong analysis, critical thinking and problem-solving skills. Ability to work effectively in a fast paced, results-oriented environment. Ability to work independently in solving business problems. Demonstrates a high level organizational skill with the ability to prioritize and manage change. Undergraduate degree in Business or equivalent work experience. Experience and knowledge of Agile Methodologies such as KANBAN and Scrum is preferred. If you are interested in this Business System Analyst job in Westlake, OH, then please click APPLY NOW. For other opportunities available at Akkodis go to **************** If you have questions about the position, please contact Vishal Sharma at ******************************* Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance
    $65k-85k yearly 3d ago

Learn more about operations analyst jobs

How much does an operations analyst earn in Akron, OH?

The average operations analyst in Akron, OH earns between $42,000 and $93,000 annually. This compares to the national average operations analyst range of $44,000 to $90,000.

Average operations analyst salary in Akron, OH

$63,000
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