SFDC Service Business Analyst
Operations analyst job in Sunnyvale, CA
Job Title: SFDC Service Business Analyst
Work Schedule: Hybrid
Rate: $88, Based on experience.
Responsibilities:
This position primary role is to work closely with the larger Customer Service / Field Service Organization Center of Excellence and with the internal IT Salesforce Architect to development and deploy new SFDC service-based solutions.
Essential Job Duties
• Implement new and enhance existing functionality including articulating requirements and translating them to effective solutions on Salesforce.com and related applications which support the following stakeholders: Field Service, Service Contracts, Technical Support and Customer Support.
• Engage with the existing SFDC Center of Excellence to represent projects and enhancements affects the Service Organization.
• Work with existing SFDC Architects to implement SFDC Service functionality.
• Interface on a day-to-day basis with other analysts, business users, super users and IT team members to support business operations and drive change management
• Perform configuration /system changes to meet business requirements as needed.
• Ensure proper level of testing and documentation is completed for all work.
• Lead cross-functional meetings as part of requirements gathering, driving projects or providing status updates on various projects
• Review and contribute to design document, configuration documents and functional specifications.
• Conduct unit and Integration testing and regression testing.
• Support ISI's production processes and all associated business systems functions.
• Work with ISI IT and business teams to optimize and streamline business processes and technical solutions.
• Drive change management process and ensure schedule adherence by collaborating with business, solution architects, cross functional consultants and developers
• Collaborate and provide inputs to the development team during development phase to meet the business needs.
• Conduct QA validations and lead User Acceptance Testing (UAT) tests.
• Support, assist and train the users on new modified system configurations highlighting the impact on business processes.
• Work closely with onsite team, offshore team, managers, and executives to ensure the release of high-quality solutions.
• Act as Senior BA and guide & mentor the team members in providing best solutions and do peer review and advice on areas of improvement.
Required Skills and Experience
• 5-8 years of experience in supporting Field Service and Customer Support Business Functions.
• 5-8 years of direct hands-on experience with Salesforce.com Field Service Management, Case Management and/or Call Center.
• 2-3 years of direct hands-on experience with ServiceMax Asset360.
• Possess a strong business and customer/client focus.
• Experience and knowledge of Salesforce.com and SAP integration.
• Hands-on experience with configuration of new and existing Salesforce.com features including user management, roles/profiles, Permission Sets, custom objects, new page layouts, custom fields, formula fields, validations, workflow rules, email templates, Process Builder, Flows, Lightning Pages, Custom Metadata Types, Custom Settings, Managed Packages, etc.
• Experience working with business end users, gathering requirements, and building detailed functional design specifications.
• AppExchange packages experience is preferred.
• Salesforce Certifications of Admin, AppBuilder preferred.
• Supporting users in a medical device company is desirable
• Possess a strong business and customer/client focus
• Experience with deep understanding of IT Applications and Technology
• Strong problem solving and analytical capabilities
• Excellent written and verbal communication skills
• Very strong collaboration, negotiation, and influence capability required
About Maxonic:
Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.
Interested in Applying?
Please apply with your most current resume. Feel free to contact Raghav Pradhan (****************** / ************* for more details.
Operations Analyst
Operations analyst job in San Francisco, CA
Job Title: Business Operations Analyst
Salary: $76,666-$100,000
Skills: Business Ops Automation, SQL, Report Building, AI Chat, Automate, Technology Industry, start-up
About the Technology Company / The Opportunity:
Are you a proactive Business Ops Analyst eager to drive impactful change in the fast-evolving technology sector? Our client, a forward-thinking start-up in the Technology industry, offers the opportunity to analyze complex business processes and champion automation initiatives. This San Francisco-based role provides the chance to collaborate across insurance, payroll, and private equity domains, leveraging cutting-edge tools and platforms to build reliable solutions that drive business performance.
This role puts you at the center of scaling internal systems, streamlining processes, and leveraging AI to build smart workflows. You'll have the opportunity to design automations, generate insights through data, and directly influence how the business operates - all while collaborating with a forward-thinking leadership team.
Responsibilities:
Oversee day-to-day business operations and identify opportunities for optimization
Build automations and workflows using n8n and other no/low-code tools
Create and maintain reports and data pipelines using SQL
Implement AI tools (e.g., ChatGPT, Claude) to enhance processes and internal systems
Collaborate with leadership to identify operational bottlenecks and design solutions
Serve as a key liaison between operations, engineering, and strategy teams
Must-Have Skills:
Demonstrated experience as a Business Analyst within the technology sector.
Strong proficiency in SQL for data analysis and reporting.
Hands-on experience with automation tools and technology platforms.
Ability to design, build, and optimize business reports and workflows.
Expertise in insurance, payroll, or private equity processes.
Nice-to-Have Skills:
Familiarity with insurtech solutions and industry compliance standards.
Knowledge of advanced AI platforms such as Claude and ChatGPT.
Exposure to Private Equity operational frameworks.
Experience implementing automation in cross-functional teams.
Strong communication skills for stakeholder presentations and change management.
Business Systems Analyst
Operations analyst job in Mountain View, CA
Duration: 40 hours/week, 10-12 months
Type: Project-Based Hourly W2 (benefits eligible)
Rate: $70-90/hour
Join a dynamic learning and awareness team focused on transforming how security training data is managed and delivered. This role blends data analytics, process improvement, and cross-functional collaboration to drive impactful learning and development outcomes. The ideal candidate is someone who enjoys working with data, optimizing systems, and collaborating across teams to enhance employee learning experience and ensure compliance.
Key Responsibilities
Champion Learning Analytics: Collaborate with cross-functional teams to collect, analyze, and interpret data related to security training and awareness programs. Use insights to improve learning effectiveness and engagement.
Drive Training Quality: Lead and support User Acceptance Testing (UAT) for training courses, ensuring content accuracy and technical functionality.
Monitor and Improve Compliance: Track and analyze compliance rates for mandatory training, identify anomalies, and initiate remediation through Jira tickets.
Support Audit Readiness: Generate and validate reports for audits, ensuring data integrity and alignment with compliance standards.
Optimize Learning Systems: Understand end-to-end integrations and data flows between learning platforms and business systems. Develop process maps to streamline operations.
Measure and Report Program Performance: Develop and maintain dashboards and reports that track key performance indicators (KPIs) for security learning programs-including effectiveness, completion rates, and user engagement-to provide actionable insights that drive continuous improvement.
Collaborate Across Teams: Act as a liaison between the Security Learning & Awareness team and other departments to support audits, certifications, and course deployment troubleshooting.
Requirements
5+ years of experience in Information Security, Business Systems Analysis, or a related field.
Strong proficiency in Excel, Python, and Java for data analysis and automation.
Knowledge of learning management systems (LMS) and training delivery platforms is highly desirable.
Proven ability to apply technology solutions to business challenges, especially in learning and development contexts.
Experience with business process redesign and systems integration projects.
Skilled in stakeholder engagement and cross-functional collaboration.
Familiarity with compliance frameworks such as NIST, ISO27001, SOC 2, and PCI.
Auditor experience is a plus.
Bachelor's degree in Information Technology, Computer Science, Business, or related field.
About Excelerate
Excelerate LLC is a boutique consulting firm distinguished by its hands-on, collaborative approach to solving complex business challenges. We partner closely with our clients, bringing deeply experienced consultants who work in a facilitative style to deliver practical, lasting impact.
Our work is grounded in four core values: humility, energy, integrity, and flexibility. These principles shape our culture, guide our work, and define the people who thrive here.
Business Analyst
Operations analyst job in Santa Clara, CA
Analyzing current business processes, workflows and procedures to identify areas for improvement.
Developing and implementing optimized processes and procedures to enhance efficiency, productivity and customer satisfaction.
Collaborating with stakeholders to design and execute new Quote to Cash products aligned with organizational goals.
Monitoring and evaluating the effectiveness of implemented features, measuring key performance indicators and making necessary adjustments for continuous improvement.
Stay updated on industry trends, emerging technologies and process improvement methodologies.
Responsibilities:
Help drive the roadmap for business process automation related to subscription functions; Quote to Cash.
Gain cross functional alignment across product, sales ops, finance, legal, operations, services etc.
Plans, implements and monitors business process changes for projects
Assists in making business decisions relating to system implementation, modification,
maintenance, etc.
Analyze complex business problems relating to end-to-end processes involving CPQ, Subscription Management, Entitlement Management, ERP.
Collaborate closely with IT Architects and product management to define and implement effective and efficient solutions to help scale the business.
Assume a hands-on role in testing solutions, identifying issues, validating solution meets specification and communicate to team members.
Presents analyses, solutions and business cases to senior management
Coordinates with cross-functional team to develop business process requirements
Experience:
10+ years of experience in process analyst role, including substantial experience in Enterprise Applications (eg. eCommerce, Salesforce, ERP, Zuora etc.)
Strong knowledge in enterprise CRM, CPQ, Order to Cash, SaaS / Cloud applications, with an enthusiasm to gain and apply new knowledge.
Familiarity with process mapping and modeling techniques.
Good understanding of business processes including CPQ, eCommerce, Contract, Subscription, ERP, Entitlement and Fulfillment systems.
Strong analytical skills with the ability to collect, study and interpret complex data.
Ability to manage and perform multiple complex tasks as part of the daily work assignment.
Systems / Tools:
Google Workplace (Gmail, Sheets, Docs, Slides, calendar)
MSFT Office Application Suite
SFDC CPQ, Contracts and CRM modules
Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels.
Skills:
EAbility to manage and perform multiple complex tasks as part of the daily work assignment.
Systems / Tools:
Google Workplace (Gmail, Sheets, Docs, Slides, calendar)
MSFT Office Application Suite
SFDC CPQ, Contracts and CRM modules
Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels.
Education:
Bachelor's degree in business administration, management or a related field.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter's email id *******************************
ID: # 25-54457
Business Analyst
Operations analyst job in San Francisco, CA
Our client is seeking a Business Analyst to join their team! This position is located in San Francisco, CA or Seattle, WA.
Vet and prioritize CMO meeting requests from field and customers
Manage intake from our CRM system, email, and Slack channels
Support FY27 CMO customer engagement strategy, helping to create process and structure, as well as Office of CMO initiatives
Manage the full operational lifecycle for customer engagements: vetting and coordinating customer engagements; obtaining meeting approvals; preparing briefing documents; as well as run the debriefing and follow-up process
Coordinate with internal stakeholders to align on invite lists, meeting agendas, logistical details, and seating charts
Manage shared systems: maintain prep doc folders, event templates, media archives, CMO customer engagement calendar
Draft customer-facing follow-up communications and action items post-meeting or event
Track sales and marketing metrics to determine strategy for meetings and events
Maintain and manage Tableau dashboards and internal reports
Desired Skills/Experience:
Highly creative and comfortable working in ambiguous, fast-moving environments with tight deadlines
Demonstrates a strong growth mindset with curiosity, adaptability, and a collaborative, team-oriented approach
Proven program management experience with the ability to drive initiatives end-to-end
A natural self-starter who can balance big-picture thinking with meticulous attention to detail
Experience in sales strategy and programs is a strong plus
Strategic thinker capable of connecting ideas, teams, and stakeholders to move initiatives forward
Exceptional verbal and written communication skills, including the ability to craft and deliver executive-level communications
Experience supporting executive engagement and communications
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $36.60 and $52.29. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
Oracle Business Analyst
Operations analyst job in San Jose, CA
Recruiting recent grads with work authorization - as OPT EAD, H1B , Green Card and US Citizens for Oracle Business Analyst jobs.
We Sponsor H1B visas
WalkWater Technologies Inc. is currently recruiting for full time positions. The positions available are Oracle ERP Business Analyst, Oracle ERP Financial Functional Analyst and Manufacturing (Supply Chain) Functional Analyst.
The position is a full time role with WalkWater.
The training will be here in San Jose CA.
We are also are an eVerified company and will process your H1B visa and process your green card.
The training is a hands-on immersive training which is conducted via zoom.
We have theory for 1.5 hours and practical's for 1 hour, Monday through Friday.
During the training you simulate a company and configure the application for that company.
We also have evaluation tests after every 2 modules to gauge where each one stands and to help improve your learning curve.
WalkWater is looking to build our strength in our Oracle Cloud Fusion ERP practice. We are looking to hire potential candidates who are willing to go through a 6-week bootcamp, where we train you on the application implementation methodology and on 6 key modules which are needed to get started with implementations.
If you are looking to build your career in Cloud Technologies - Cloud ERP is a great choice. WalkWater would like to be your launching pad and we would help groom you to achieve your ultimate goals.
UAT Analyst III
Operations analyst job in Cupertino, CA
UAT Analyst III Duration: Contract
Role: UAT/End to End Test Analyst
Qualifications:
5 plus years of experience with software quality assurance testing with at least 3 years in mobile testing.
3 plus years of experience with designing test strategy and independently running test cycles on complex software projects.
Experience working on End-to-End testing across multiple applications and developing test plan, test scripts, and coverage matrix for comprehensive testing of the systems under test.
Experience with validation of native mobile applications or on-device communications/ messaging for large scale marketing efforts.
Experience working on test automation for iOS applications using Python, Swift, or other related languages.
Good experience with requirements analysis and advanced test design techniques for comprehensive test coverage.
Good at communication, Results oriented, positive attitude and ability to work in fast-paced environment.
Responsibilities:
As a member of the UAT Team, you will be responsible to independently executing and tracking testing/validation efforts for mobile systems.
Develop test strategy, test plan, test cases, and test scripts - providing a high level of test coverage across existing functionalities and new features.
Perform testing of on-device experiences for users on a wide range of mobile applications.
Write automated tests for target application on iOS platforms using Python and Swift.
Work on multiple initiatives and prioritize feature and campaign testing along with documentation and on-time delivery of End to End testing.
Provide the testing scope/overview documentation, test plan, test results, and associated tickets for resolution/prioritization.
Timely communication of status and progress including Test Status reports, Test Metrics, Progress Reports, Coverage Reports, Defects Reports, and associated documentation.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit *****************
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
Pay any fee to be considered for, submitted to, or selected for any opportunity.
Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $65 - $70
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
Operations Coordinator
Operations analyst job in San Francisco, CA
Operations Coordinator (On-Site in San Francisco)
Shine Facility Services is seeking a highly organized and reliable Operations Coordinator to join our headquarters team in San Francisco. This is a full-time, in-office position, Monday through Friday. The operations Coordinator plays a crucial role in supporting our field teams, ensuring accurate scheduling, coordinating payroll workflows, and helping maintain smooth daily operations.
About Shine Facility Services
Shine Facility Services is a growing Bay Area provider of high-quality commercial janitorial and facility services for offices, medical buildings, labs, and specialized environments. We focus on strong communication, reliable performance, and environmentally responsible practices. We value teamwork, professionalism, and supporting the growth of every employee.
Key Responsibilities
Scheduling
• Own and maintain daily and weekly schedules for field staff
• Review schedule changes, call offs, maintenance requests, and coverage needs
• Coordinate directly with supervisors and project managers to ensure accurate assignments
• Follow through on scheduling items passed from the PM team and verify completion
• Maintain clear timeline updates and communicate changes promptly
Payroll Coordination
• Prepare and review daily timecard items including corrections and missing punches
• Coordinate with HR and supervisors to ensure payroll inputs are accurate and timely
• Run and reconcile payroll variance reports
• Monitor attendance, start/end times, and any schedule-related payroll impacts
• Ensure all payroll items are completed within required deadlines
Office Operations
• Welcome and support employees and visitors with professionalism and warmth
• Ensure the office remains neat, organized, and running smoothly
• Receive, sign for, and distribute packages and deliveries
• Assist with supply inventory, equipment requests, and vendor coordination
Communication & Support
• Maintain professional communication with supervisors, employees, and clients as needed
• Follow up on sick calls, maintenance requests, and security-related updates
• Support onboarding coordination as needed
• Help reinforce company processes and ensure tasks move through the proper sequence
Qualifications
• Experience in hospitality, customer service, operations, or office coordination preferred
• Strong communication and interpersonal skills
• Excellent organization and ability to multitask under pressure
• Dependable, proactive, and solutions-oriented mindset
• Professional presence and positive attitude
Requirements
• Must be able to commute to our San Francisco office 5 days per week
• Strong attention to detail and accuracy
• Ability to stay organized and manage multiple priorities
• Clear communicator who follows through and closes loops
• Proficiency with Microsoft Office Suite and comfort using scheduling/payroll software.
Compensation and Benefits
Salary up to $75,000 annually for the right candidate, based on experience and qualifications.Benefits include Medical, Dental, Vision, PTO, and 401(k).
To Apply
Please send your resume and a brief introduction to ********************************.
Business Systems Analyst (BSA) - CPQ/Quote-to-Cash Specialist
Operations analyst job in Santa Clara, CA
Title: Business Systems Analyst (BSA) with CPQ experience
Mode: Hybrid- 2 day/onsite
The Role: Drive CPQ and Quote-to-Cash Digital Transformation
Are you a seasoned Business Systems Analyst with deep, demonstrated expertise in the CPQ (Configure, Price, Quote) domain?
We are seeking a strategic and hands-on BSA to play a pivotal role in our digital transformation initiatives in Santa Clara. This role is essential for bridging the gap between Product Management, business strategy, and IT execution, ensuring our processes are standardized, automated, and scalable.
Key Responsibilities & Impact
Requirements Expertise: Intimately engage with Product Managers to understand product goals, estimate scope, and translate complex, cross-functional business requirements into precise User Stories for development.
Process Definition: Define, standardize, and document core business processes and playbooks, focusing on automation and efficiency within the Quote-to-Cash ecosystem.
Project Liaison: Act as the primary conduit between business stakeholders and IT, building consensus on requirements and ensuring strategic traceability.
Quality Assurance & UAT: Partner with QA to leverage test automation, define clear UAT scenarios, and manage the full UAT execution lifecycle, coordinating testers and ensuring timely sign-off.
Enterprise View: Apply a broad, enterprise-wide view to identify structural issues, functional inter-dependencies, and cross-silo redundancies.
Required Skills & Experience (The Must-Haves)
Experience: 5+ years of relevant experience as a Business Analyst, Business Systems Analyst, or Product Owner.
CPQ/QTC Domain: Demonstrated working expertise in the CPQ / Quote-to-Cash domain, including experience with process documentation and digital transformations.
Tooling: Strong, hands-on experience with Confluence and JIRA for requirements management is highly desired.
Platform Knowledge: Prior experience with Salesforce and/or Steelbrick CPQ is desired.
Analytical Acumen: Expert ability in requirements analysis, elicitation, modeling, and verification, with a proven history of converting business needs into development-ready User Stories.
Communication: Exceptional written and verbal communication skills, able to communicate appropriately and influence consensus at all levels of the organization.
Education: College degree in Business Administration, Information Systems, or equivalent experience.
Highly Desired (Good to Have)
Professional certifications such as PMP or SCRUM.
Good working knowledge of Google Suite of Productivity Tools.
If you are ready to use your CPQ specialization to drive significant business outcomes and thrive in a hybrid work setting, we encourage you to apply!
Apply Now to join our team in Santa Clara!
#BusinessSystemsAnalyst #BSA #CPQ #QuoteToCash #SalesforceCPQ #Steelbrick #JIRA #UAT #SantaClara #HybridJob #TechJobs
Business Analyst
Operations analyst job in Santa Clara, CA
We are seeking an experienced and highly collaborative Senior Business Systems Analyst (Workday). The primary area of focus will be Workday Application Management (Core HCM, Time Tracking, and Absence Management). You will leverage deep technical and functional process expertise to develop scalable technology solutions for our global workforce.ng
What you get to do in this role:
· Use your advanced Workday expertise to build scalable, high-quality solutions on our Workday HCM platform.
· Help us to solve complex business challenges and find new ways of doing things
· Partner with a cross functional team to deliver on big priorities, including strategic initiatives as well as optimization projects that help us to work more efficiently
· Keep up with changes in our evolving landscape by fostering strong relationships with partner teams
· Contribute to projects from end to end - ex. planning, process design, requirements, testing, etc.
To be successful in this role, we need someone who has:
· BE/M degree in Information Systems or equivalent educational background.
· 5+ years of hands-on experience working in the Workday ecosystem with advanced techno/functional knowledge in the following areas: Core HCM, Absence Management, Time Tracking, Reporting, EIBs and calculated fields. Recent demonstrated experience working on global WD Absence projects is a must.
· Advanced working knowledge of business systems analysis tools and techniques: High level and detailed requirements development, fit/gap analysis, functional design, testing, etc.
· Excellent verbal & written communication and influencing skills. Comfortable with variety of stakeholders, business and technical, executives as well as end-users.
Epic Wisdom Applications Analyst
Operations analyst job in Oakland, CA
Role: Epic Wisdom Applications Analyst
Client: Delta Dental
Work Authorization: U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer will be considered.
We are seeking a skilled and experienced Application Analyst with expertise in Epic Wisdom to join our dynamic team. This Epic Applications Analyst plays a critical role in the implementation and installation of Epic applications, module upgrades, new components and modifications. This position is responsible for workflow configurations, go-live support, and on-going client support. You are also responsible for configuring application settings and validating configurations. This position is a expert role in Epic Practice Management system products. As an Application Analyst, you will collaborate with cross-functional teams, analyze business processes, and implement solutions to enhance the efficiency and effectiveness of our Epic Wisdom applications.
Qualifications:
Bachelors degree in information technology, Computer Science, or related field.
Minimum of 5+ years of experience as an Application Analyst, with a focus on Epic Wisdom.
Epic Wisdom certification REQUIRED (EPIC AMBULATORY CERT + Wisdom Project Experience with a path to certify.)
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Experience with healthcare information systems in a clinical setting is a plus.
Key Competencies
Leading, coordinating, and facilitating effective meetings
Strong communication skills
User focused design and data visualization skills
Proficiency and demonstrated experience with analytics tools
Familiarity with Epic applications
Understanding of system build, end user workflows, and patterns of use
Responsibilities:
Epic Wisdom Implementation:
Lead the end-to-end setup and implementation of the Epic Wisdom system, ensuring alignment with organizational goals and industry best practices.
Collaborate closely with project stakeholders, including clinical staff, IT professionals, and business analysts, to gather requirements and customize the system accordingly.
Familiarity with dental practices workflows particularly interaction of clinical users with scheduling and billing team, patient experiences within the organization
Configuration and Customization:
Configure Epic Wisdom modules to meet the specific needs and workflows of our healthcare organization.
Implement customizations and enhancements to optimize system performance and usability.
Training and Knowledge Transfer:
Develop and deliver comprehensive training programs for end-users, ensuring a smooth transition to the new Epic Wisdom system.
Facilitate knowledge transfer sessions to internal teams, empowering them to effectively manage and maintain the system post-implementation.
Collaboration and Communication:
Work closely with the IT team to integrate Epic Wisdom with existing infrastructure and other healthcare information systems.
Provide regular updates on implementation progress, addressing challenges and ensuring effective
Epic Wisdom System Support:
Provide day-to-day support for the Epic Wisdom application, addressing end-user issues, troubleshooting problems, and ensuring system stability.
Collaborate with technical teams to resolve any infrastructure-related issues affecting the Epic Wisdom system.
System Optimization:
Analyze and evaluate existing Epic Wisdom workflows, identifying areas for improvement and optimization.
Work closely with end-users and stakeholders to understand their requirements and implement enhancements to streamline processes.
Implementation and Upgrades:
Participate in the planning and execution of Epic Wisdom system upgrades, ensuring a smooth transition and minimal disruption to operations.
Collaborate with the IT team to implement new modules and features within the Epic Wisdom application.
Training and Documentation:
Develop and deliver training programs for end-users on Epic Wisdom functionalities and best practices.
Create and maintain comprehensive documentation for Epic Wisdom configurations, workflows, and customizations.
Collaboration and Communication:
Collaborate with other IT professionals, clinical staff, and business analysts to gather requirements and translate them into actionable plans for the Epic Wisdom system.
Communicate effectively with all stakeholders, providing updates on project statuses, issue resolutions, and system improvements.
Benefits:
Medical/Dental/Vision Benefits Offered
401k
Life Insurance plans
Employee Health and Wellness program
Xcelligen Inc is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Operation Support Intern-Bilingual in Mandarin
Operations analyst job in San Jose, CA
About Us
Gala Circle is a service provider offering integrated cutting-edge technology solutions for North American enterprises. It focuses on helping enterprises achieve business growth, efficiency improvement, and innovation, covering multiple industries such as catering and retail.
Its core services consist of four major segments:
1.Ecological Operation Integration: Including alliance ecosystem restructuring, and cost reduction through centralized procurement.
2.Marketing & Customer Operations: Providing omnichannel social marketing, private domain establishment, and membership system services.
3.Payment & Compliance: Launching comprehensive payment solutions tailored to the North American market (covering major payment methods), while ensuring transaction security, compliance, and tax support.
4.Customized Technology Development: Covering systems such as CRM/ERP/HRM, industry-specific platforms, and SaaS/API integration.
Key Responsibilities:
Hardware & Technical Support:
Assist with the coordination and tracking of hardware shipments.
Support installation processes to ensure smooth deployment.
Provide basic software guidance and troubleshooting assistance to users.
Operational & Community Engagement:
Maintain organized documentation of operational procedures.
Assist in fostering strong relationships with customers and stakeholders.
Support internal teams in cross-departmental operational initiatives.
Qualifications:
Strong communication and organizational skills.
Basic technical proficiency with the ability to troubleshoot minor issues.
Ability to work collaboratively with multiple teams.
Adaptability and a proactive approach in a dynamic work environment.
Bilingual proficiency in Spanish is a plus.
Additional Information:
This is a paid internship opportunity,20hours/week.
The role is based at 1580 Oakland Rd San Jose, CA 95131.
Future visa sponsorship opportunities may be available for eligible candidates.
Equal Opportunity Employer Statement: Gala Circle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, ethnicity, gender, age, disability, or any other legally protected status.
Color Analyst
Operations analyst job in San Francisco, CA
Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
At Old Navy, we believe in the power of color - it's how we express optimism, creativity, and confidence through every style we create. As a Color Analyst, you'll help bring that vision to life by ensuring print color across every collection is consistent, vibrant, and true to our brand.
The Color Analyst will report to the Color Manager sitting within the Fabric R&D Team and will focus on the technical and operational aspects of color development and ensure print color quality. This role will partner closely with our product development, print design, and color concept teams, to deliver color accuracy and quality across a range of substrates and print techniques. You'll use your visual expertise and quality judgment to ensure each print meets the approved color standard and creative intent.
You're detail-oriented, technically skilled, and passionate about color. You have an exceptional eye for shade accuracy and print quality, thrive in a fast-paced, dynamic environment, and communicate clearly across teams and global vendors. You're a collaborator who loves problem-solving and takes pride in transforming creative color inspiration into production-ready results that represent Old Navy's fun, inclusive, and confident style.
What You'll Do
Execute company-wide procedures and standards regarding color approval for production. Evaluate and comment on Print strike offs across the brand & solid lab dips for specified categories.
Ensure color cohesion and consistency for Family and high visibility categories, across multiple fabrics within one artwork
Maintain and organize physical & digital Color Libraries to ensure quick and accurate access for design & Print teams, including seasonal inventory and updates of all Library tools
Identify and communicate color variances or print process challenges, providing clear feedback to vendors and PD partners, to achieve target color.
Track and manage physical & digital print color approvals within PLM and Smartsheets
Support the Color Manager in translating seasonal color palettes into achievable production tools for Design, global color teams & vendors. Assist with color palette naming.
Responsible for the distribution of seasonal Color standards to our Global color offices.
Partner with Print Design team to support seasonal optimized color files, and CAD printouts for s/off review.
Assist Design/PD teams in selecting potential Library color matches as needed
Collaborate on new ways to improve color department performance and efficiency
Maintain digital and physical color libraries, ensuring all print color standards are organized and accessible.
Support vendor performance tracking, color testing consistency, and process improvements that enhance efficiency and accuracy.
Contribute to color innovation initiatives, including digital color management and sustainable print practices.
Who You Are
Bachelor's degree in Textile Science, Color Science, or related field.
2-4 years of experience in color analysis or print/lab dip evaluation within the apparel or textile industry.
Excellent visual color acuity and attention to detail (Superior score on Munsell Color Hue test will be required).
Excellent verbal & written communication, strong organizational skills with an emphasis on detail orientation and prioritization skills
Ability to accomplish competing tasks within tight timelines & multiple overlapping seasons, while also balancing larger scale projects.
Self-starter who thrives in a fast-paced environment and works well independently as well as part of a team
Ability to be flexible and quickly adapt to change with resilience and an eagerness to learn new things
Knowledge of PLM systems preferred, and/or comfortable with managing complex data in centralized platforms
Proficient with spectrophotometers and X-Rite color management software
Highly proficient with Microsoft applications (Excel, Word, Powerpoint)
Any other duties or projects as assigned by Color Manager
Preferred:
Experience with digital print workflows and color calibration systems.
Understanding of fabric construction, print techniques, and finishing impacts on print color.
Experience using Adobe Illustrator & AI a plus
Benefits at Old Navy
Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $73,400 - $93,600 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Information Technology Analyst
Operations analyst job in San Jose, CA
At least 9 years of experience with Information Technology
Domain experience in supply chain, order management, shipping, inventory management
Understanding of Oracle PL/SQL, SQL, ERP (OM, Inventory, Shipping, Receiving), Java and various integration technologies and approaches, to be able to comprehend existing as well as design new solutions
Sound data analysis skills
Expertise in grasping the complexity of current state application design, analyze new requirements to design new solution options and develop functional specification & author technical user story for developers and QA team members
Experienced in test case preparation/reviews, supporting QA exercise and issue resolutions
Perform validations of the capabilities once developed to ensure compliance with the business requirements
Perform demos to stakeholders
Ability to work in teams within a diverse/multi-stakeholder environment
Ability to interact effectively across cross-functional teams to iron out integration needs
Experience and desire to work in a Global delivery environment
Strong analytical abilities
Good communication skills
Sr. Enterprise Resilience Analyst
Operations analyst job in San Jose, CA
What you'll Do
Perform business continuity and disaster recovery risk assessments for critical
vendors.
Validate vendor resilience practices to ensure alignment with Adobe's enterprise
resilience standards.
Publish comprehensive assessment reports, summarizing resilience gaps, risks,
and actionable recommendations.
Provide insights to leadership on emerging risks and resilience trends across the
vendor ecosystem.
Support TPRM and Critical Vendor programs, ensuring compliance with resilience
governance frameworks and risk management policies.
Ensure vendor contracts include resilience and continuity requirements.
Partner with Procurement, Legal, Security, and Business Units to address vendor
resilience risks and implement mitigation strategies.
Lead resilience testing exercises with third parties to validate recovery
capabilities.
Identify and drive process improvements within vendor resilience and risk
management workflows.
Align third-party resilience practices with enterprise resilience frameworks (ISO
22316, NIST, FFIEC, etc.).
Maintain accurate documentation of resilience assessments, reviews, and
program activities for audit and reporting purposes.
What you need to succeed:
5+ years of experience in business continuity, vendor risk management, or third-
party security assessments
Strong knowledge of resilience and risk frameworks (ISO 22301, ISO 22316, NIST,
SOC 2) and enterprise resilience principles.
Proven experience conducting resilience assessments and preparing detailed
reports for executive and technical audiences.
Proficiency in tools and platforms such as Microsoft Office Suite, ServiceNow,
and risk management systems.
Excellent communication and analytical skills, with the ability to translate
resilience findings into actionable recommendations.
Collaborative mindset, capable of working across multiple teams and managing
competing priorities.
Preferred qualifications:
Background in Enterprise Resilience, Risk Management,
Business Continuity, Disaster Recovery, or Information Security; certifications
such as CBCP, CBCI.
GIS-Systems Analyst-part-time-NO C2C
Operations analyst job in San Jose, CA
JSG is seeking a Information Systems Analyst for a long term contract opportunity in San Jose, CA. This role is 20-40 hours per week onsite.
The ideal candidate will bring advanced expertise in computer programming, data analysis, software development, and GIS technologies. This role offers an exciting opportunity to lead complex projects, analyze sophisticated systems, and guide staff in a dynamic environment.
Key Responsibilities:
Perform advanced analysis, design, and programming of business systems and GIS applications under direction.
To upgrade Aqua from Drupal 10 to Drupal 11
To migrate Aqua from on-premises to the cloud (OCI) to align department direction
To support and modify the Valley Water, Aqua, and other agency website content
To develop additional web pages for various business units, including TIU, EHS, HR, Emp Services, etc
To remedy accessibility items
To fix vulnerabilities and harden the websites
To fix browser layout and mobile responsive issues
To support customer requests
To recommend and access technical solutions
To provide training as needed.
Ability to:
Conduct journey-level analysis and programming for business systems and GIS applications.
Interpret complex system requirements and develop effective solutions.
Perform intricate spatial analyses with multiple attributes and virtual scenarios.
Train, organize, and review the work of staff, fostering a collaborative and productive team environment.
Training & Experience Required:
Bachelor's degree from an accredited college or university in computer science, information systems, or a related field.
Minimum of five (5) years' experience in business systems, GIS, web technologies, software development, and analysis.
Experienced full-stack Drupal developer in Drupal, WordPress, and/or other CMS
Security patching and fixes
Drupal module installation and configuration
Strong PHP, Symfony components, MySQL or MariaDB, Rest API
Drupal site building and theming
Drupal upgrades and content migration
Linux and Windows operating systems
Familiar with cloud infrastructure
Licenses & Certifications:
Possession of, or ability to obtain, a valid California driver's license.
JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
SAP ETQ Technical Analyst
Operations analyst job in Foster City, CA
**THIS IS A FULLY ONSITE 4 DAYS A WEEK ROLE PLEASE ONLY APPLY IF YOU CURRENTLY LIVE IN THE BAY AREA**
Title: SAP ETQ Technical Analyst
Duration: 18 months
Job Description:
The Technical Analyst will lead and manage the implementation of various quality processes within the ETQ-SAP environment like these:
NCM/CAPA Processes.
Deviation/Waiver process.
APQP, PPAP Processes.
Containment/Purge Process.
Qualifications:
3-5 years in SAP Quality Module Configurations, Enhancements
2-5 years in ETQ or a similar QMS application with SAP Integration like TrackWise, MasterControl, etc..
Should have created new QN types, Interfaced SAP QM with non-SAP applications.
Expertise with SAP RICEWFs end to end
Customizing ETQ Applications or any Quality Management Applications .
Experience in Interfacing ETQ/QMS applications with SAP and other Quality systems.
Ability to work independently, manage multiple deliverables, and act as a liaison between business and technical teams.
Bachelor's degree in engineering, or a related field preferred. An SAP and ETQ certifications will be a plus
Project Analyst
Operations analyst job in Fremont, CA
Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide.
Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies, and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.
Project Analyst
Ensure sales and business operations related projects and workflows run smoothly under region office.
Conduct data analysis and created reports to monitor project progress, identify bottlenecks, and recommend corrective actions for the region
Organize and facilitate regular project meetings with clear agendas, outcomes, and action items.
Develop and maintain detailed project schedules, track deliverables, and manage dependencies and risks.
Work closely with business managers to define scope, objectives, KPIs, and success criteria for each project.
Facilitate timely communication and alignment with all stakeholders, including leadership and cross-functional teams.
Support change management efforts and rollout of new systems, policies, and operational improvements.
Maintain project documentation and contribute to process standardization and knowledge-sharing.
Qualifications
Bachelor's degree in Business, Operations, or a related field. Master's degree or PMP certification is a plus.
5+ years of experience in business operations or project management roles.
Strong understanding of operational workflows, resource planning, and cross-functional collaboration.
Proficient in project management tools or systems
Strong analytical skills and experience with Excel, dashboards, or data visualization tools
Excellent written and verbal communication skills; able to interface with all levels of the organization.
Detail-oriented, proactive, and able to manage multiple projects under tight timelines.
Experience working in a matrixed, global, or fast-growth organization.
Operations Analyst
Operations analyst job in San Jose, CA
Job Title: Business Operations Analyst
Salary: $76,666-$100,000
Skills: Business Ops Automation, SQL, Report Building, AI Chat, Automate, Technology Industry, start-up
About the Technology Company / The Opportunity:
Are you a proactive Business Ops Analyst eager to drive impactful change in the fast-evolving technology sector? Our client, a forward-thinking start-up in the Technology industry, offers the opportunity to analyze complex business processes and champion automation initiatives. This San Francisco-based role provides the chance to collaborate across insurance, payroll, and private equity domains, leveraging cutting-edge tools and platforms to build reliable solutions that drive business performance.
This role puts you at the center of scaling internal systems, streamlining processes, and leveraging AI to build smart workflows. You'll have the opportunity to design automations, generate insights through data, and directly influence how the business operates - all while collaborating with a forward-thinking leadership team.
Responsibilities:
Oversee day-to-day business operations and identify opportunities for optimization
Build automations and workflows using n8n and other no/low-code tools
Create and maintain reports and data pipelines using SQL
Implement AI tools (e.g., ChatGPT, Claude) to enhance processes and internal systems
Collaborate with leadership to identify operational bottlenecks and design solutions
Serve as a key liaison between operations, engineering, and strategy teams
Must-Have Skills:
Demonstrated experience as a Business Analyst within the technology sector.
Strong proficiency in SQL for data analysis and reporting.
Hands-on experience with automation tools and technology platforms.
Ability to design, build, and optimize business reports and workflows.
Expertise in insurance, payroll, or private equity processes.
Nice-to-Have Skills:
Familiarity with insurtech solutions and industry compliance standards.
Knowledge of advanced AI platforms such as Claude and ChatGPT.
Exposure to Private Equity operational frameworks.
Experience implementing automation in cross-functional teams.
Strong communication skills for stakeholder presentations and change management.
SAP Business Systems Analyst
Operations analyst job in Sunnyvale, CA
Job Title: SAP Business Systems Analyst
Work Schedule: 3 days onsite
Rate: $96, Based on experience
Detailed Job description:
HANDS ON CONFGURING SAP SYSTEMS IN LOGISTICS SPACE
- Integration with 3PL using EDI (SALESFORCE/ SAP CRM Is added advantage)
- SAP SD is Plus
- SAP PO is plus
- Experience in P2P logistics , Purchase order creation and configuring, pricing, Invoicing, orders
- Senior with 10+ years of experience with at least 1 implementation experience.
- Must have both Implementation and support experience
- Must have knowledge and experience in the End-to-End process.
- Testing, writing test scripts & Documentation
Business Systems Analyst: Analyzes complex business problems to be solved with automated systems. Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost-effective manner. Configures system settings and options; plans and executes unit, integration and acceptance testing to meet business requirements. Designs details of automated systems. May provide consultation to users in the area of automated systems. May lead cross-functional linked teams to address business or systems issues. Survey Tip: May be client-focused, working in conjunction with Professional Services and Outsourcing functions. May include company-wide, web-enabled solutions.
- Strong analytical, problem-solving and conceptual skills including the ability to express complex technical concepts in business terms
- A team player with excellent verbal and written communication skills, able to communicate clearly, ability to work both independently and as part of a team
- Must have 10+ Years of SAP ECC Logistics Functional implementation and support experience
- Must have at least 1-2 Full life cycle implementations experience of SAP LE
- should have design and configuration experience in SAP OTC, LE, Intercompany STO, EDI integration with 3PL
- Detailed knowledge of systems and business processes within SAP Supply Chain and Logistics Execution
About Maxonic:
Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.
Interested in Applying?
Please apply with your most current resume. Feel free to contact Lavanya Dommeti (********************* / ************** ) for more details.