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  • Intern, Engineering Co-Op Spring 2026 - (SDKY)

    U.S. Tsubaki Power Transmission, LLC 4.2company rating

    Operations analyst job in Washington, DC

    The TSUBAKI name is synonymous with excellence in quality, dependability and customer service. U.S. Tsubaki is a leading manufacturer and supplier of power transmission and motion control products. As a part of a vast, international network of corporate and industrial resources, Tsubaki offers its customers the finest state-of-the-art products available in the world and we strive to be the “Best Value” supplier in the industry. Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed. Learn and understand basic concepts of engineering class chain to create a solid experience base to build upon in further rotations Ability to create components and assemblies using 3-D solid modeling programs (ex: SolidEdge) Create and revise engineering drawings, manufacturing plans, and similar product documentation Designs, procures, and fabricates simple tooling and fixtures Designs and coordinates engineering tests and experiments and report the results in a format suitable to the intended audience Completes basic tasks on engineering documentation Identifies areas for improvement, suggests solutions, and submits idea records Other tasks/functions/projects as assigned Requirements: High school diploma or equivalent required Strong knowledge of basic computer skills and MS Office (especially Excel, PowerPoint, and Word) Good verbal and written communication skills Good mathematical skills; able to reason and calculate distances and equations Ability to accurately input to and retrieve from computer based software programs Ability to use and accurately read engineering drawings and measure using devices such as calipers, micrometers, etc. Programming ability in visual basic or MS VBA (preferred) Learn more about U.S. Tsubaki at: Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability PM21 PIc8f243a82a62-30***********3
    $35k-45k yearly est. 3d ago
  • Senior Analyst, Asset Management

    The Maison Group | Real Estate Executive Search

    Operations analyst job in Washington, DC

    Company: Our client, a leading commercial real estate investment and development firm with a strong presence in the Washington, DC region, is seeking a skilled asset management professional to join their team. Entrepreneurial and agile by design, the company manages a diverse and sizable portfolio of commercial office, retail, multifamily, and build-to-rent (BTR) assets, as well as active development projects across the U.S. The firm is well-positioned for continued expansion and long-term growth. Position Summary: Reporting directly to senior management, this group is seeking a proactive and detail-oriented asset management senior analyst to join the organization. The ideal candidate will be directly involved in strategic planning, financial analysis, and operational oversight, playing a key role in driving asset value and operational excellence. This hands-on role is ideal for someone who thrives in a fast-paced environment, has strong financial acumen, and is passionate about optimizing performance across a diverse portfolio of commercial assets. Key Responsibilities: Support senior leadership in driving day-to-day execution of asset business plans, value-add and stabilization strategies across a portfolio of commercial assets (e.g., office, retail, mixed-use). Conduct in-depth financial modeling and performance tracking, including variance analysis, cash flow forecasting, and ROI evaluations. Provide analytical and project management support in the execution of capital markets transactions (e.g., debt placement/refinancing strategies). Participate in analysis, due diligence, and on-boarding of new acquisitions/development deals. Monitor and analyze key performance indicators (KPIs) and operational metrics to identify areas for operational/financial improvement initiatives. Prepare and present monthly and quarterly internal and external asset management reports, investor updates, and internal memos. Help manage results/accountability-driven communication processes with property management, leasing, and construction management teams to ensure operational goals are met and exceeded. Provide support with lease strategy, negotiations, renewals, and capital improvement planning. Drive annual budgeting process in conjunction with internal and external property management teams. Manage property insurance/maintenance strategy and real estate tax appeal process for multiple jurisdictions. Analyze portfolio for value optimization through dispositions, acquisitions and refinancings. Work cross-functionally with acquisitions, finance, and legal teams to ensure alignment with overall investment objectives. Additional duties to be assigned as needed. Key Qualifications: Undergraduate degree required. Preference in finance/accounting, economics, real estate, business administration or a related field. 1-3 years of financial/analytical experience within a sophisticated, growth-oriented commercial real estate organization. Strong preference in an asset management, real estate finance or valuations related role. Prior exposure to understanding the impact of commercial real estate operations to overall business plans a plus. Strong real estate analytical/modeling skills with proficiency in Excel. Familiarity with Argus is a plus. Excellent communication and interpersonal skills with a collaborative mindset. Detail-oriented, self-starter, and able to manage multiple priorities at a given time.
    $81k-117k yearly est. 5d ago
  • Originations Analyst

    Jadian IOS

    Operations analyst job in Bethesda, MD

    Jadian Industrial Outdoor Storage (“JIOS”) is seeking an Originations Analyst. The analyst will be responsible for helping JIOS scale its acquisitions pipeline by proactively sourcing new opportunities to acquire industrial real estate. The analyst will engage in direct outreach (cold calling and email) with owners of target properties, and develop and maintain relationships with prospective sellers. JIOS is a vertically integrated real estate company that acquires and manages industrial outdoor storage across the United States with dedicated discretionary capital and the goal of long-term ownership. The company currently controls a portfolio of approximately 130 properties across 25+ markets and continues to expand rapidly, targeting the acquisition of 50+ new assets per year. This role is an independent contractor position. Analyst will be compensated with both a monthly base and performance incentives for signed and closed deals. The role will preferably be based in our office in Bethesda, MD with a near-term start, but could be remote for the right candidate. Primary Duties and Responsibilities: Proactively contact (through cold calling and email) owners of target properties to source potential new deals for JIOS, based on a nationwide lead list developed by JIOS Research and gather information about potential leads to tailor outreach Build and maintain relationships with property owners over time Maintain customer relationship management systems, accurately tracking contacts with property owners Coordinate initial stages of transactions, liaising between deal leads and property owners Qualifications: 1-2 years of experience in sales, real estate brokerage, acquisitions, and/or asset management Ethical and honest with high integrity Ambitious self-starter comfortable in fast-paced, entrepreneurial work environment Personable with strong communication skills and a confident and engaging phone presence Excited and enthusiastic about outbound cold calling Ability to handle objections and rejection with resilience and professionalism Proficiency with Microsoft Office products Experience with CRM systems like Hubspot a plus High attention to detail and high level of personal accountability Ability to manage and prioritize multiple ongoing projects and tasks Bachelor's degree
    $64k-89k yearly est. 2d ago
  • Financial Analyst

    MacDonald & Company 4.1company rating

    Operations analyst job in Washington, DC

    We are partnered with a vertically integrated real estate investment, management and development company with a primary concentration in the Washington, DC metropolitan area. The company specializes in large-scale, institutional-quality development projects with high impact, while also owning and managing a portfolio of existing operating real estate assets. They are seeking a highly motivated Financial Analyst to support the Director of Financial Analytics and Strategic Initiatives and partner closely with the Investments team. This role will support budgeting, forecasting, variance analysis, and asset performance analysis. The ideal candidate is detail-oriented, analytical, and eager to grow within a fast-paced, entrepreneurial real estate environment. Responsibilities: Support the annual budgeting process, consolidation of department budgets, and periodic budget reforecasting to support the development of updated financial projections. Prepare quarterly budget-to-actual variance reporting, analyze financial results, identify key drivers, and summarize trends for management review. Support preparation and maintenance of cash flow projections, ensuring corporate cost inputs are properly consolidated and results are clearly communicated. Analyze indirect cost allocations and provide corporate cost inputs to project stakeholders for budget and liquidity consideration. Assist with financial reporting systems and infrastructure, including maintenance of account trees and reporting templates. Prepare executive presentation materials, including slides, dashboards, and summary reports that translate detailed analysis into clear, concise insights for senior leadership. Pull monthly reporting from Costar to maintain market analysis on rent growth, new construction projects, occupancy, etc. Conduct ad-hoc financial analysis, research, and assist with special projects to support decision-making, operational improvements, and business initiatives. Education and Experience: Bachelor's degree in Accounting, Finance, Economics, or a related discipline. 1-2+ years of relevant experience in FP&A, corporate finance, or accounting. Strong analytical and quantitative skills with the ability to interpret financial data clearly. Excel proficiency (e.g., financial modeling, data manipulation, scenario analysis). Experience with or exposure to Yardi or similar reporting/ERP systems preferred. Real estate industry experience is a plus. Familiarity with financial reporting structures and budgeting systems preferred
    $58k-94k yearly est. 3d ago
  • Americas HQ Business Operations Analyst

    Cisco 4.8company rating

    Operations analyst job in Annapolis, MD

    **Application Deadline: January 10. If we do have a large enough candidate pool prior to the application deadline, we may take it down earlier.** **This role can be performed anywhere. (East or Central Time Zone) ideally.** **Meet the Team** Operations is a key part of our Americas Sales organization and is central to our ongoing transformation and growth. As an Operations Analyst, you will support the Americas Architecture team and help enable Cisco's Architectures to evolve and succeed. In this critical role, you'll gain valuable insights into what drives our Architectures and the future direction of Cisco. **What You Will Do** As a member of our Americas Sales Operations team, you will: + Provide New Year Readiness support for Americas Software and Services, assisting in preparations and process updates for the upcoming fiscal year. + Support goaling, bookings, and pipeline reporting to ensure sales targets and progress are tracked accurately. + Conduct sales data analysis and assist in the development of monthly business requirements documentation. + Create and maintain dashboards and reporting tools (using platforms such as Centro, Salesforce, FinBI, and HANA) to deliver actionable business insights to sales and leadership teams. + Collaborate with SW/Svcs leaders and cross-functional teams to develop, track, and report on key performance indicators (KPIs) and sales metrics. + Support sales leaders with "run-the-business," "report-the-business," and "change-the-business" activities by providing data, reports, and operational assistance. + Assist with compensation support activities, helping to ensure accurate and timely processing. + Help gather business requirements, create mockups, and contribute to quarterly and monthly business reviews. + Participate in sales enablement activities and operational efficiency projects, working closely with various stakeholders. **Minimum Qualifications** + BA/BS degree + 1-3 years of experience in a business analyst or related role + Familiarity with Cisco Americas Sales hierarchy, forecasting, and reporting tools **Preferred Qualifications** + Experience working in cross-functional teams or on project-based initiatives + Strong analytical and interpersonal communication skills + Ability to translate complex data into clear, actionable insights + Experience supporting or collaborating with field sales, architecture sales, engineering, or sales operations + "Team first" mentality and commitment to shared goals At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. For 40 years, we've been innovating to create solutions that power how humans and technology work together across the physical and digital worlds. Our solutions provide customers with unparalleled security, visibility, and insights across their digital footprint. We work as a team, collaborating with empathy to achieve impactful results on a global scale. Because our solutions are everywhere, our impact is everywhere. **We are Cisco, and our power starts with you.** **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $92,000.00 to $123,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $114,400.00 - $171,300.00 Non-Metro New York state & Washington state: $100,200.00 - $153,200.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
    $114.4k-171.3k yearly 1d ago
  • Junior Analyst - Venture Capital

    Stepstone Group 3.4company rating

    Operations analyst job in Baltimore, MD

    We are global private markets specialists delivering tailored investment solutions, advisory services, and impactful, data driven insights to the world's investors. Leveraging the power of our platform and our peerless intelligence across sectors, strategies, and geographies, we help identify the advantages and the answers our clients need to succeed. POSITION OVERVIEW As part of StepStone's Portfolio Analytics and Reporting team (‘SPAR'), the Junior Analyst will play a major role in data collection and governance related to venture capital portfolio companies. This information is critical for reports that drive investment decisions and portfolio tracking. This role will also assist with various performance analyses, projects, and ad-hoc requests. This will be a fast-paced and dynamic environment that is ideal for those who want to continuously tackle challenging problems and learn new things. ESSENTIAL JOB FUNCTIONS: Supports StepStone VC Investment and Business Intelligence Teams by maintaining internal investment database while overseeing data collection process. This includes, but is not limited to: Maintenance of data fields and records to power investment reporting Creation of new dataflows (SQL querying, data transformations Generating reports to satisfy the quarterly needs of internal and external stakeholders Assisting with LP/Investor data requests Work with StepStone VC Investment Team and related technology teams to develop new internal process efficiencies involving data storage, collection, and utilization Gain knowledge and experience working with data from private markets general partners and companies, including limited partnership and direct security investments Performs other duties as requested or as responsibilities dictate EDUCATION AND/OR WORK EXPERIENCE REQUIREMENTS: Bachelor's degree in Finance, Economics, Accounting, or Data Science related field preferred. Demonstrated record of academic success Experience in financial services preferred, but not required REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Strong Microsoft Excel skills (mandatory); this role involves working heavily with datasets in Excel, and being comfortable with basic functions (VLOOKUP, SUMIFS, etc.) is necessary Familiarity with relational databases and experience with basic SQL Strong interpersonal skills Strong attention to detail - data is sensitive so operating with strong attention to detail is key Critical thinking - Thinking strategically about internal processes and striving for efficiency Ability to meet tight deadlines, work extra hours, when necessary, manage multiple ongoing projects, and work well within a team Ability to communicate in a clear and concise manner both verbally and in writing with your team Salary: $25 / hour #LI-Hybrid At StepStone, we believe that our people are our most important asset and crucial to our success. We are an Equal Opportunity Employer that strives to create an environment that empowers our employees and allows them to be heard, regardless of title or tenure. Our organizational community features multiple Employment Resource Groups as well as mentorship programs to enhance the employee experience for all. As an Equal Opportunity Employer, StepStone does not discriminate on the basis of race, creed, color, religion, sex, national origin, citizenship status, age, disability, marital status, sexual orientation, gender identity, gender expression, genetic information or any other characteristic protected by law. Candidates must be at least 18 years old to apply. Developing People at StepStone
    $25 hourly Auto-Apply 60d ago
  • Operations Analyst II

    Dynamic Solutions Technology LLC 4.0company rating

    Operations analyst job in Washington, DC

    Job Description Dynamic Solutions Technology, LLC, a premier strategic services firm that meets IT and Service needs for commercial and government clients. We are is seeking a full-time Operations Analyst II with focused expertise in expeditionary medical equipment in support of DoD customer out of Washington, DC. This is an exempt hybrid opportunity. SECRET SECURITY CLEARANCE REQUIRED Responsibilities: Apply advanced analytical methods from mathematics, science, and engineering to improve coordination, planning, and management across organizations supporting expeditionary medical equipment and operational readiness. Conduct quantitative and qualitative analysis to optimize the use of money, materials, personnel, and medical equipment across distributed and expeditionary environments. Develop, refine, and interpret mathematical models-including simulation, linear/nonlinear programming, dynamic programming, queuing theory, and stochastic-process models-to evaluate performance and predict system outcomes. Gather, validate, and analyze large operational and logistics datasets to identify trends, resource gaps, supply-chain constraints, and mission impacts related to medical materiel and field medical systems. Support strategic planning, forecasting, and resource allocation for expeditionary medical equipment programs, ensuring proper lifecycle management, deployment planning, and sustainment. Assess performance measurements, process flows, production system designs, and distribution networks to enhance readiness of deployable medical capabilities and ensure timely delivery of critical medical equipment in austere environments. Conduct modeling and scenario analysis to evaluate alternative strategies for procurement, storage, maintenance, and transport of field hospitals, surgical systems, and other expeditionary medical assets. Recommend improvements to scheduling, logistics planning, and supply-chain resilience to meet mission demands under varying operational conditions. Integrate operations research results into decision-support tools, briefings, and reports for leadership, providing actionable insights for medical logistics, acquisition planning, and contingency operations. Collaborate with cross-functional teams-including medical logisticians, engineers, acquisition professionals, and program managers-to ensure analytical findings drive measurable improvements in expeditionary medical capability. Navy and/or Federal Government experience Qualifications: Active Secret Security Clearance Bachelor's Degree with 4 years relevant experience in DoD/Navy Modernization Proceses, Medical Logistics, and Risk Management processes; OR Associates Degree with 6 years of relevant experience in DoD/Navy Modernization Processes, Medical Logistics, and Risk Management processes. 5+ years of experience in related field Skills: Excellent oral and written skills. Excellent critical thinking skills. Proficient in Microsoft applications such as Word, Excel, PowerPoint, and Outlook.
    $62k-85k yearly est. 12d ago
  • Operations Analyst

    Strategy 2.5company rating

    Operations analyst job in Tysons Corner, VA

    Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends-we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. But that's not all. Strategy is also leading a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategy's stock has outperformed every company in the S&P 500. Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values-bold, agile, engaged, impactful, and united-are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued. Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee, you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment Job Description The Operations Analyst is responsible for driving meaningful change in the business by performing thoughtful analyses of our operational processes, generating creative strategic initiatives, and support for compensation programs within the organization. This role combines analytical skills with administrative responsibilities to ensure that compensation and commission plans are aligned with the organization's strategic objectives and operational needs Your Focus: Provide Worldwide Sales, Customer Success & Services with operational support through analyses including but not limited to forecasting, margin optimization, pricing, and worldwide selling patterns Partner with Human Resources and IT to ensure new employees are set up in Salesforce, Clari and Xactly Collaborate with sales leadership and operations teams to establish and distribute sales quotas, participate in rolling out new compensation plans at the start of each fiscal year, including plan and systems design, training, and updating policies and processes Support quarterly close processes by validating operational inputs, reconciling sales performance against targets, and preparing KPI and metric deliverables, including quarterly operational dashboards, attainment summaries, and close-out reporting packets Maintain the integrity of Salesforce data by performing regular audits, monitoring data input, and ensuring data accuracy Generate and present regular reports on commission payouts, performance metrics, and trends Understand basic booking/order processing issues related to license, services and maintenance Develop relationships and processes with Sales, Consulting, HR, Finance and Operations to execute the operational priorities Qualifications Bachelor's degree, preferably operations, engineering, finance, economics, or other analytical field 1-2 years of related experience Robust analytical skill-set, Excel proficiency , experience with Strategy or other BI tools not but a positive Deadline driven, self-motivated, organized and able to multi-task Solid team player with ability to influence Strong verbal, written and presentation skills are important Experience and familiarity of the business intelligence analytics industry a positive Experience with Xactly or comparable compensation management software a positive Strong business acumen and understanding of operational and financial reporting methods. Additional Information Strategy is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, gender, sex, sexual orientation, gender identity, disability, veteran status, age, genetic information, or any other legally-protected basis. Strategy provides reasonable accommodation for qualified individuals with disabilities in the hiring process. If you have any difficulty using our online system and you need an accommodation due to a disability, you may contact us about your interest in employment at [email protected]. Visit Strategy's Careers page for additional information.
    $58k-89k yearly est. 1d ago
  • Operations Analyst

    Nt Concepts 3.7company rating

    Operations analyst job in Washington, DC

    NT Concepts focuses on geospatial, data analytics, software, and cybersecurity solutions to advance our clients' mission success. We create a synergy of business strategy, technology, and design expertise to deliver powerful, intuitive solutions. Innovation, thoughtful planning, comprehensive solution integration, creativity, and outstanding customer relations are our keys to success on every project. Job Description Operations Analyst (DC) - VA-540-004-0 29 NT Concepts is seeking an Operations Analyst to join our team in a Washington, DC, metro accessible office location. The Operations Analyst is responsible for executing a variety of support tasks for the Enterprise Data Warehouse (EDW) Operations and Maintenance (O&M) team. Support tasks include providing help desk support for the EDW, writing documentation and other end user communications, and tracking key metrics. This position will also support analysis of data loading issues and assist in the resolution of identified issues. Duties to include the following: · Address EDW technical issues originating from Help Desk tickets, interface with internal teams as required and communicate the resolution back to the end user. · Maintain and update documentation related to EDW operation and support. · Track and organize system usage metrics via Excel and the Business Objects Administration tool. · Develop a working knowledge of the EDW data loading processes. · Assist with production application execution and administration. · Carry out EDW product marketing activities; such as writing articles and developing documents related to EDW functionalities and the end user community. · Devise solutions for solving basic customer problems. · Work extensively with end users and assist with training. · Strive to improve technical expertise through the identification of new processes and technical alternatives to resolve problems and/or make general system improvements. · Utilize Business Objects to create, manage and view reports. · Perform daily monitoring activities of production systems. Qualifications Education and Experience Requirements: · Bachelor's degree in Computer Science or related discipline · A minimum of two (2) years of relevant experience in help desk support · Clear and effective business / technical communication skills (oral and written) · Position requires knowledge of SQL, UNIX and a scripting language · The ability to work in a complex multi-faceted environment is required · Due to contract requirements and the nature of the work, US Citizenship is required · Position is contingent upon satisfactory results from a pre-employment background check. NT Concepts focuses on geospatial, data analytics, software, and cyber-security solutions to advance our clients' mission success. We create a synergy of business strategy, technology, and design expertise to deliver powerful, intuitive solutions. Innovation, thoughtful planning, comprehensive solution integration, creativity, and outstanding customer relations are our keys to success on every project. Additional Information We're only as good as the people who work here. That's why it's so important to us to foster an atmosphere that combines both hard work and play. We also strive to provide the tools and training to support continuing professional development- Like on- and off-site training and mentoring programs and outstanding Medical/Dental/Life Benefits. ****************** EOE/M/F/D/V All your information will be kept confidential according to EEO guidelines.
    $71k-100k yearly est. 15h ago
  • Growth Strategy & Operations Analyst

    Saronic

    Operations analyst job in Washington, DC

    Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. We are seeking a Growth Strategy & Operations Analyst to drive operational efficiency, clarity, and scalability across our Growth and broader business organization. This role is critical in supporting strategic decision-making, optimizing end-to-end processes, and enabling teams with the tools, insights, and structure needed to execute and grow. In this role, you will serve as the connective tissue between leadership, sales, programs, marketing, product, and other key functions - ensuring alignment, accountability, and seamless cross-functional execution. You will play a central part in managing and improving our sales pipeline, commercial processes, and forecasting mechanisms while also taking on a wide variety of business operations work, including areas like commercial pricing, demand planning, coordinating cross-functional alignment and organization-wide process improvements. We're looking for someone who is highly analytical, operationally minded, and excited to tackle ambiguous challenges that span multiple parts of the business. You should be comfortable diving into complex data, building and refining processes, and collaborating across teams to solve problems and drive growth.Key Responsibilities Strategic Planning: Develop and drive emerging strategic initiatives by translating company objectives into actionable plans, ensuring alignment across Product, Growth, and Strategy teams. Process Improvement: Drive cross-functional process improvement by identifying operational gaps and implementing scalable workflows across sales, marketing, product, and programs. Capture Coordination: Lead cross-functional alignment on critical business opportunities by partnering across Growth, Programs, Product, Proposal, Contracts, and Leadership to shape opportunities, assist proposal efforts, support program execution, and ensure each pursuit is integrated with broader strategic priorities. Growth Operations: Own and enhance core Growth operations, including pricing updates, commercial price list management, and comprehensive demand planning - building forecast simulations, assessing resource requirements, and allocating capacity to materialized demand to ensure clear organizational visibility. Special Projects: Structure complex, ambiguous problems, collaborate cross-functionally to develop solutions, and drive execution from planning to implementation. Qualifications 2+ years in Sales Operations, Revenue Operations, or related roles OR compelling experience in consulting or finance. Bachelor's degree in business, engineering, or related field. Strong command of foundational analytics and communication tools (e.g., Excel, PowerPoint, etc.) and ability to quickly master new software tools. Highly organized, detail-oriented, and proactive in managing competing priorities. Excellent communication skills and stakeholder management across technical and non-technical teams. Benefits Medical Insurance: Comprehensive health insurance plans covering a range of services Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 100% of the premium for employees and 80% for dependents Time Off: Generous PTO and Holidays Parental Leave: Paid maternity and paternity leave to support new parents Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses Retirement Plan: 401(k) plan Stock Options: Equity options to give employees a stake in the company's success Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office Physical Demands Prolonged periods of sitting at a desk and working on a computer. Occasional standing and walking within the office. Manual dexterity to operate a computer keyboard, mouse, and other office equipment. Visual acuity to read screens, documents, and reports. Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies. Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages). This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3). Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
    $61k-92k yearly est. Auto-Apply 3d ago
  • Chinese/Mandarin Operational Language Analyst (OLA)

    CTC Group 3.1company rating

    Operations analyst job in Fort Meade, MD

    Job Description CTC Group is seeking Chinese/Mandarin Operational Language Analysts (OLA), levels 1-4, to translate, analyze, and interpret language materials, including communications and documents, in support of intelligence operations. Locations: Annapolis Junction / Ft. Meade Responsibilities The Operational Language Analyst performs tasks required to process voice and/or graphic language materials in support of SIGINT Operations. Analyze and interpret language materials to identify relevant intelligence information. Recover essential elements of information. Render translations and/or transcripts based on straightforward, factual written and/or spoken material. Translating and/or transcribing complex and sophisticated written and/or spoken material. Gisting complex and sophisticated written and/or spoken material. Performing quality control review of translations and transcripts of complex and sophisticated written and spoken material. Provide cultural and contextual insights to enhance the understanding of translated materials. Support operations with language expertise, ensuring accurate and meaningful translations. Prepare detailed reports and briefings based on translated materials and linguistic analysis. Contribute to the development of intelligence assessments and operational planning. Work closely with intelligence analysts, field operatives, and other team members to ensure accurate and timely information dissemination. Collaborate with multi-disciplinary teams to support mission objectives. Provide language and cultural training to team members as needed. Requirements Active TS/SCI with polygraph security clearance ILR skill level validation shall be documented within two (2) years prior to resume submission. One (1) year experience typing on an English keyboard. Level 1 Qualifications High School Diploma, General Equivalency Diploma (GED), or equivalent from other countries. Two (2) years full-time experience performing cryptologic language processing in the required language. One (1) of the two (2) years' experience, translating and/or transcribing, and gisting shall be the primary duties. Interagency Language Roundtable (ILR) Skill Level 2 in Audio Translation Performance and/or Translation Performance from the required language into standard American English. Scores from the MPO Civilian Language Test of Record, valid at time of resume submission, may be used as acceptable validation for text translation and audio translation skill level(s). Level 2 Qualifications Associate of Arts (AA)/ Associate of Science (AS) degree, or equivalent from other countries. In lieu of the Associate's Degree, an additional two (2) years of directly related, applied, practical work experience may be substituted. Four (4) years full-time experience in Cryptologic Operations performing language processing in the required language(s). Two (2) of the four (4) years' experience, translating and/or transcribing, and gisting shall be the primary duties. No more than one (1) year of the required four (4) years, reporting shall be the primary duty. Two (2) of the four (4) years' experience shall be within four (4) years of resume submission. Interagency Language Roundtable (ILR) Skill Level 3 in Audio Translation Performance and/or Translation Performance from the required language(s) into idiomatic, standard American English. Scores from the MPO Civilian Language Test of Record, valid at time of resume submission, may be used as acceptable validation for text translation and audio translation skill level(s). Level 3 Qualifications Bachelor of Arts (BA)/Bachelor of Science (BS) degree, or equivalent from other countries. In lieu of the Bachelor's Degree, an additional four ( 4) years of directly related, applied, practical work experience may be substituted for a total of fourteen (14) years' experience. Ten (10) years full-time combined cryptologic language processing, related language, and/or related cryptologic experience. Six (6) of the ten (10) years' experience shall be in performing Cryptologic Operations language processing. Six (6) of the ten (10) years' experience shall be in the required language(s). Four (4) of the six (6) years' experience in the required language(s) shall be in cryptologic language processing. Three (3) of the six (6) years' experience in the required language( s) shall be in translating and/or transcribing, and gisting. One (1) of the six (6) years' experience in the required language( s) shall be in performing quality control review of ILR level 3 audio translations and/or text translations. No more than three (3) of the required ten (10) years' experience, reporting shall be the primary duty. One (1) of the six (6) years' experience in the required language(s) shall be within six (6) years of resume submission. Interagency Language Roundtable (ILR) Skill Level 3 in Audio Translation Performance and/or Translation Performance from the required language(s) into idiomatic, standard American English. Scores from the MPO Civilian Language Test of Record, valid at time of resume submission, may be used as acceptable validation for text translation and audio translation skill level(s). Level 4 Qualifications Bachelor of Aris (BA)/Bachelor of Science (BS) degree, or equivalent from other countries. In lieu of the Bachelor's Degree, an additional four (4) years of directly related, applied, practical work experience may be substituted for a total of nineteen (19) years' experience. Fifteen (15) years full-time combined cryptologic language processing, related language, and/or related cryptologic experience. Eight (8) of the fifteen (15) years' experience shall be in performing Cryptologic Operations language processing. Eight (8) of the fifteen ( 15) years' experience shall be in the required language(s). Six (6) of the eight (8) years' experience in the required language(s) shall be in cryptologic language processing. Five (5) of the eight (8) years' experience in the required language(s) shall be in translating and/or transcribing, and gisting. Three (3) years' experience in the required language(s) shall be in performing quality control review of audio translations and text ,translations at the ILR level 3. No more than seven (7) of the required fifteen (15) years' experience, reporting shall be the primary duty. One (1) of the eight (8) years' experience in the required language(s) shall be within six (6) years of resume submission. Interagency Language Roundtable (ILR) Skill Level 3 in both Audio Translation Performance and Translation Performance from the required language(s) into idiomatic, standard American English. Scores from the MPO Civilian Language Test of Record, valid at time of resume submission, may be used as acceptable validation for text translation and audio translation skill level(s). Pay Information The final salary may be influenced by various factors, such as location, labor categories, experience, education, and/or certifications. CTC also provides a variety of benefits as well as opportunities for continuous education and development. The estimated salary range for this position is $75,000 - $200,000. #CJ Why CTC Group? As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we recognize that successful partnerships are based on open and direct communication, mutual respect, and the ability to adapt to evolving capabilities. Our cleared employees bring decades of experience supporting customers in the Intelligence and Defense communities. We specialize in providing engineering, technical, operational support, and training services to Federal government, and Mission Operations. CTC Group provides a comprehensive benefits package that includes, but is not limited to, Health/Dental/Vision, 401k, PTO and holiday pay, disability and life insurance. To learn more about our benefits, click here. CTC Group provides equal employment opportunities to all employees and applicants without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, genetic information, mental disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner status, gender (including sex stereotyping), medical condition (including, but not limited to, cancer related or HIV/AIDS related) or sexual orientation in accordance with applicable federal and state laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Powered by JazzHR N9SQk9jlKz
    $44k-65k yearly est. 11d ago
  • Operational Risk Analyst

    SECU 4.2company rating

    Operations analyst job in Linthicum, MD

    Job Description Who we are: At SECU, we put our employees first, recognizing that their well-being and professional development are vital to our success. By fostering a supportive and empowering work environment, our employees are committed to helping members achieve long-term financial security. They are also inspired to give back to the communities we serve by volunteering and spreading kindness, which reflects our core values and who we are as an organization. Every employee at SECU contributes to our member's financial well-being, and we'll always do what's right for our members, employees, and communities. Feel good about what you do. Belong to a place where you matter and can make a difference. This person will need to reside within commuting distance to our Linthicum, MD headquarters. What you will do: The Operational Risk Analyst supports Corporate Governance Leadership with the daily operation and administration of SECU risk programs/responsibilities. This position, through specialized knowledge and skill, provides support to the organization on all matters relating to operational risk. Helps organization identify, assess and mitigate risks arising from internal processes, systems, and people. Ensure business continuity, regulatory compliance and minimal disruption from operational failures. Operational Risk Analyst adheres to regulations and organizational policies, maintaining awareness and knowledge required to perform the duties of the position, including all aspects of the Bank Secrecy Act and related regulations, such as OFAC, and the USA Patriot Act, Fair Lending and Information Security. A day in your life might include: Conducts operational/financial/regulatory risk assessments. Coordinates annual review and updates of risk assessments. Analyze business operations to detect potential risk areas. Develop and implement risk management frameworks. Design controls to prevent or control operational risk. Monitor effectiveness of mitigation strategies. Identifies, tracks, and monitors operational risks. Supports remediation efforts of risks. Conducts risk reviews to ensure new, ongoing and remediation efforts are within risk appetite. Ensure the organization remains within the approved risk thresholds. Implements appropriate monitoring. Supports daily operations and maintenance of SECU's Business Continuity, Disaster Recovery and Incident Response program. Coordinates and facilitates annual training, program reviews and ensures program documentation is accurate and up to date. Develop comprehensive reporting, dashboards and presentations for management. Reviews policies, procedures and programs. Ensure internal controls are adequate. Coordinates annual training requirements for responsible program areas. Supports SECU projects and initiatives, determines risks and updates risk assessments/tracking accordingly. Fosters a culture of compliance and legal awareness organizationally; remains aware of risks facing SECU and the industry. Additional Responsibilities may include: Interact and support CUSO partners and credit union partners. Reviews report data for trends and advise management of potential areas of risk concern. Responsible for audit and exam support and coordination efforts. What we need from you: Education Requirements Bachelor's degree preferred Certified Credit Union Enterprise Risk Professional (CUERP) required or must be obtained within the first year of employment. Experience Requirements 3-5 years' experience working at a financial institution. 3-5 years of demonstrated responsibility in Enterprise Risk Management, with a focus on operational risk identification, assessment and remediation. Understanding of rules/regulations and enterprise risk awareness from prior roles. Credit Union experience preferred but not required Takes personal responsibility for decisions, actions, failures and overall deliverables Utilizes oral and written communication to enhance relationships across the organization Clearly communicates information, thoughts and ideas in a clear, concise and organized manner Relates comfortably with people across levels, functions, culture, and geography Possesses a clear understanding of strengths, limitations, emotions, beliefs, and motivations of self and others Maintains composure and effectiveness when experiencing major changes in work tasks or the work environment Adjusts effectively to work within new work structures, processes, requirements, or cultures Demonstrates an understanding of SECU's culture, core values, mission and strategic priorities as it relates to one's work and overall performance Physical Requirements - Please add additional physical requirements to list provided below, if applicable. Must be able to remain in a stationary position, often standing or sitting for prolonged periods Must be able to lift up to 25 pounds Compensation Information: Offers will be commensurate with experience and education. Please Note: We typically hire at or below mid-point, which is $95,000 for this role. Salary: Min. $73,800 - Max. $118,000 Other Compensation Includes: Annual corporate-wide incentives We provide comprehensive benefits, with a focus on total well-being: Medical, vision, dental benefits 401k plan with company matching Generous sick, vacation and personal leave And more...2025SECUBenefitsGuide.pdf SECU is committed to fostering a diverse, equitable, and inclusive workforce where all individuals are valued and respected. We take pride in providing equal opportunities for all qualified applicants regardless of race, ethnicity, national origin, gender, sexual orientation, gender identity or expression, religion, military or veteran status, or any other characteristics protected by law.
    $73.8k-118k yearly 18d ago
  • Associate Operations Analyst - Current Operations/Task Management

    Sigmatech, Inc. 4.0company rating

    Operations analyst job in Arlington, VA

    Job Description Sigmatech, Inc. is seeking Workflow Coordinator to lead workflow administration including preparing, receiving, processing and disseminating taskings across DASA(DE&C) and HHQ, as applicable. Individual will also be supporting DASA(DE&C) Staff Action Control Office (SACO), ETMS2 authority. Responsibilities: Task management throughout DASA(DE&C) Information flow to and from the DASA Overall workflow utilization, execution, and effectiveness at increasing efficiency across DASA(DE&C) Supporting assignment, routing, tracking ETMS2 actions SIPR & NIPR Provide user and technical support to DASA(DE&C) staff for all workflow related requirements Effective workflow routing processes with clarity of ownership organization wide Training of DASA(DE&C) personnel for effective use of workflow system Workflow system administration, execution, and efficient utilization across staff Maintaining Staff Action Control Office (SACO) interface Must possess a current Security Clearance (Secret level) Using task management tool across US Army Tracking timely execution of tasks Coordination across matrixed organization of mostly Senior personnel Excellent communication and interpersonal skills Cultural awareness to avoid misunderstandings Strong organizational and time management skills Ability to work independently and as part of a team Ability to maintain confidentiality Attention to detail At least five (5) years' experience in DoD Program Management is preferred Ability to work efficiently in a fast-paced environment Knowledge of Army's Security Assistance Enterprise Must be able to work effectively with others Must be comfortable engaging with senior leadership Salary range for this position is $70,000 -$80,000
    $70k-80k yearly 19d ago
  • Operations Analyst Support

    Prevailance 4.2company rating

    Operations analyst job in Washington, DC

    Full-time, Contract Description is contingent upon successful contract proposal submission and award. Prevailance is seeking an experienced and mission-focused professional to serve as Operations Analyst Support for the Commander Navy Installations Command (CNIC) Shore Enterprise Operations Center (SEOC). This role provides analytical support for operational reports received at the CNIC SEOC and through coordination with other operations centers, including the Navy Criminal Investigative Service (NCIS) Multiple Threat Alert Center (MTAC) and the Defense Threat Reduction Agency (DTRA) Joint Operations Center (JOC). Travel along the east coast of the U.S. in the event of a Continuity of Operations (COOP) event may be required. The Analyst provides essential support to sustain twelve-hour-per-day, seven-day-per-week (12/7) watch stander operations for the Emergency Management Department during daily activities, training, and real-world response efforts. In addition to watch standing duties, the contractor will assist the Deputy Program Director and department staff by preparing briefs, executive summaries, and point papers for a variety of stakeholders, coordinating official tasking through approved IT systems, and providing general administrative support to the Emergency Management program. Responsibilities include, but not limited to: Collect and analyze data from installation and region reports to identify trends, threats, and opportunities globally Conduct root cause analyses on operational reports in collaboration with CNIC program managers Identify patterns in operational data to inform CNIC strategic and operational initiatives Develop recommendations with CNIC program managers to improve planning, acquisition, and programming efforts Assist in generating innovative solutions to enhance infrastructure capabilities across CNIC programs Coordinate with other operation centers to provide contextual recommendations for resource adjustments aligned with the Navy Shore Strategic Guidance Enhance fleet integration and communication with type commanders (TYCOMs) by integrating Navy Component Commander (NCC) policies and strategic reports Establish and maintain data architectures to compile, organize, assess, and disseminate operational report analysis Requirements Experience: Minimum 10 years of emergency management or operations center experience Minimum 5 years of experience in reporting analysis Direct knowledge of or experience with the Navy installation EM program Strong working knowledge of: National Incident Management System (NIMS) Incident Command System (ICS) U.S. Navy reporting processes Crisis Action Planning (CAP) Proficiency in Microsoft Office Suite, including SharePoint and PowerPoint Demonstrated expertise in root cause analysis, gap analysis, course of action (COA) development, and briefing generation Excellent written and oral communication skills with the professionalism and confidence to brief senior military and civilian leadership In-depth knowledge of Emergency Management Program Assessment processes Prior experience supporting Navy Echelon I-IV commands preferred Education: Master's degree in one of the following disciplines is highly desired: Emergency Management, Disaster Preparedness/Response, Analytics, Public Policy, Public Administration or Business Administration A degree may be substituted with adequate EM experience which is considered at least 8 additional years of military service with EM experience Security Clearance: Possess current SECRET Security Clearance Prevailance, Inc. proudly supports veterans as a member of the V3 (Virginia Values Veterans) program and the Hire Vets initiative. Prevailance provides a comprehensive benefits package to eligible employees, designed to support health, wellness, and financial security. Our benefits include: Medical Insurance TriCare Supplemental Dental Insurance Vision Insurance Life & Accidental Death & Dismemberment (AD&D) Coverage 401(k) Plan with Company Matching Contributions Paid Time Off (PTO) 11 Paid Holidays Education Reimbursement Program Computing Device Reimbursement Program Prevailance, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, citizenship status, marital status or any other consideration prohibited by law or contract. Prevailance, Inc. participates in E-Verify and is VEVRAA Compliant. Salary Description $80,000 - $135,000
    $80k-135k yearly 60d+ ago
  • Oracle ERP Organizational Change Management T

    Nextgen Solutions Corp 3.6company rating

    Operations analyst job in Washington, DC

    Job Description is with our direct client We arelooking Oracle ERP OCM Training Specialist (Min 3+ years of exp) (Webcam interviews) POSITIONDESCRIPTION Number of positions: 1 Length: 5-17 Months + Location: Washington DC 20024 Immediate interviews Webcam interviews ONLY flexible part-time, not to exceed 20 hours/week** Oracle ERP OCM Training Specialist **flexible part-time, not to exceed 20 hours/week** Duties and Responsibilities: 1.Develop, enhance, review, and edit change management training andcommunications. 2.Review and edit training documentation for standardization. 3.Develop training videos to advance learners knowledge in complexsystem areas. 4.Partner with Districts business and support team to maximize OracleCloud system adoption. 5.Create and implement strategic communications and change managementdeliverables including but not limited to slide decks, roadmaps, social mediaaccount management, organizational design, workforce analytics and evaluation,and more. 6.Use communication strategies to inform learners in the appropriate useof financial tasks in Oracle Cloud enterprise systems. 7.Oversee and develop all aspects of the communications life cycle:develop and implement a communications strategy, needs assessment, and deliveryplan and success metrics/KPIs. 8.Track and maintain learner progress and report findings toleadership. 9.Develop standardized communication templates for variouscommunications outputs that align with District branding guidelines. Education: Bachelors degree in CompSci, Business, Finance or related field Qualifications: 1.3+ yrs of professional experience related to marketing communications,training, and change management. 2.3+ years of experience supporting training and/or communicationsstrategies. 3.3+ yrs of experience developing comms strategies in support oftraining of systems implementations. 4.Experience related to change management, preferably on acorporate-level or large-scale systems implementation projects. 5.Experience supporting and training Public Sector clients. Required/DesiredSkills Candidatesmust have ALL the Required skills in order to be considered for the position.Desired or Highly Desired skills are a PLUS but may NOT be required. Skill Matrix (Please fill the last two columnsof this matrix) Experience with Business workflow processes Required / Desired Amount of Experience Years of Experience Last Used Experience related to marketing communications, training, and change management. Required 3 Years Experience supporting training and/or communications strategies. Required 3 Years Experience developing communication strategies in support of training of systems implementations. Required 3 Years Experience related to change management, preferably on a corporate-level or large-scale systems implementation projects. Required 0 Experience supporting and training Public Sector clients. Required 0
    $89k-115k yearly est. 11d ago
  • TRB Operations Support Analyst

    Akumen, Inc.

    Operations analyst job in Washington, DC

    Technology Review Board (TRB) Operations Support Analyst Akumen is seeking a Technology Review Board (TRB) Operations Support Analyst responsible for supporting the management and reporting functions of the agency's TRB operations. This role verifies the accuracy and completeness of product requests from sponsors, ensuring they are thoroughly prepared and ready for the TRB review. Additionally, the analyst will be responsible for processing new product requests within the established timelines and involves creating and maintaining TRB operational dashboards as directed by OCA management. The ideal candidate should be self-motivated, capable of working independently, effectively managing their workload, and demonstrating strong teamwork skills to collaborate seamlessly with others. Responsibilities: Review and Analysis: Review IT product requests to ensure completeness and alignment with agency standards. Assist product request submitters by addressing their queries and ensuring submissions meet organizational requirements. Communication and Coordination: Collaborate with product sponsors to ensure timely approvals and alignment with the agency's mission and objectives. Support TRB reviewers and approvers by facilitating communication, and ensuring reviews and approvals are completed within the Service Level Agreement (SLA) timeframe. Operational Support: Manage the TRB Management email inbox, provide timely and accurate process guidance to users, and escalate operational issues to TRB Management. Collect and analyze metrics to visualize operational performance, identify issues, and recommend process improvements. Application and Process Management: Assist in the operation of the TRB application, including defect tracking, enhancement prioritization, and testing. Apply IT Service Management tools and methodologies to support the TRB product approval process. Additional Duties: Perform any other operational support tasks as assigned by the TRB Manager, or by the managers from the parent organization. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Extensive experience with IT Service Management frameworks and methodologies, such as ITIL. Proficiency in managing and optimizing ITSM processes, including incident management, problem management, change management, and service request fulfillment. Ability to configure and customize ITSM tools to meet organizational needs, including workflow automation, reporting, and dashboard creation. Proficiency in a variety of technology platforms and infrastructure components. Strong analytical and problem-solving skills. Knowledge of IT product management and maintaining an organization's product baseline. Understanding of Federal guidelines such as FISMA, NIST, CISA, and FedRAMP. Familiarity with SCRUM, agile practices, and tools like Jira. Preferred Qualifications: Certification or operator experience with ServiceNow. Experience in data analysis and dashboard creation using ServiceNow or PowerBI. Proficiency in creating customer surveys using Microsoft Forms. Skilled in using Microsoft O365, Teams, and SharePoint. Prior consulting experience with government agencies. Security Clearance: ● Eligible for a Secret Clearance or higher required
    $56k-82k yearly est. Auto-Apply 60d+ ago
  • Junior Analyst

    Serco 4.2company rating

    Operations analyst job in Washington, DC

    If you love high profile and challenging projects supporting the US Navy, Serco has a great opportunity for you! This position will be on a dynamic team, supporting the Virginia Class Submarine (VCS) Program office (PMS 450) which is part of the larger Team Submarine organization. VCS is the Department of Navy's largest nuclear Shipbuilding Program with a planned acquisition program baseline of 49 nuclear submarines, with a $10B annual budget. Virginia Class Submarines are the world's most advanced submarines and feature multifaceted capabilities. VCS will be acquired through 2043 and are expected to be in-service through at least 2060. The nation requires continued delivery of VCS to the fleet. Bring your expertise and collaborative skills to make an impact on our military defense and the safety of our sailors. **This position is contingent upon your ability to maintain/transfer an active DoD Secret security clearance.** Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. Serco-NA is seeking a motivated individual to provide programmatic support to one of our NAVSEA customers. Serco-NA has an opening for a **Junior Analyst** with submarine experience to support an active contract with the U.S. Navy in the Washington, DC area. PMS450 oversees the design, construction, and delivery of the VIRGINIA Class Submarines In this role, you will: + Be on a team to support the customer integrated logistics support financial transactions. + Work with Team Sub staff to update and maintain data used for tracking status. + Maintain financial database functionality and manage access required by 450 personnel. **Qualifications** **To be successful in this role, you will have:** + One of the following: + High school diploma or GED with a minimum of 4 years of finance experience + Bachelor's degree in a finance or business discipline + An active U.S. Department of Defense (DoD) Secret security clearance. + Attention to detail and ability to complete projects and keep deadlines. + A problem solving and critical thinking ability to identify risks and devise effective strategies to address them. + The ability to use a variety of software products (e.g. MS Suite, Sharepoint, Teams). + The ability to work with minimal supervision. + To work well within a time sensitive environment. + The ability to work on-site in Washington, D.C. + The ability to travel as needed (up to 10% of the time). **Additional desired experience and skills:** + Excellent communication skills + Experience working in DoD or DoN environments. + Active NNPI account and CAC. + Knowledge of PMS450. + Experience with Access databases. + 1 or more years of experience with Navy acquisition and Submarine Programs. + Experience interfacing with an end item customer. + Recent experience in Team Submarine. **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: *********************************************************** .If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice (**************************************** . Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Pay Transparency** Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan that includes counseling conditions + Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: ***************************************** . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: ******************** . Click here to apply now (********************************************************************************************************************* **New to Serco?** Join our Talent Community! (*************************************************** **ID** _72279_ **Recruiting Location : Location** _US-DC-_ **Category** _Navy_ **Position Type** _Full-Time_ **Security Clearance** _Secret_ **Telework** _No - Teleworking not available for this position_ **Salary Range/Amount** _$66154.00 - $99233.00_
    $66.2k-99.2k yearly Easy Apply 10d ago
  • Project Analyst

    GSI Technology 4.6company rating

    Operations analyst job in Arlington, VA

    Description JOB SUMMARY The Project Analyst will perform a variety of tasks associated with planning, coordinating and executing the administration of the Army National Guard (ARNG) G9 Directorate Training Program. DUTIES AND RESPONSIBILITIESPrimary duties and responsibilities include (but are not limited to): Assist in the implementation and presentation of annual, other recurring, or one time training events for G-9 staff and ARNG State staff. This includes collection of information from instructors on class information and scheduling and coordination with the Environmental Advisory Council (EAC) to assist G-9 staff in providing the desired environmental training for the ARNG states and territories. Work with G-9 staff and the EAC to develop a schedule for The Army National Guard Professional Education Center (PEC) is located at Camp Robinson in North Little Rock, Arkansas. The PEC sessions may be offered virtually, in person, or as a hybrid approach of virtual and in person. Assist in determining and providing advance information and training to the G-9 staff as needed to prepare for the actual training classes. Conduct and participate in planning “huddles” for the education training classes, PEC meetings, as well as, for instructors. Following these huddles, prepare a list of action items that identifies the responsible individual or office and a date for completion. Develop and provide stakeholders with an annual theme to help market PEC and provide resources such as graphics and logos for each fiscal year. Develop, update, revise, and monitor the PEC schedules, catalogs and calendars (via Horse Blanket, Event Squid, and other web-based software) and resolve any conflicts. Provide an online registration platform for the PEC (via Event Squid) and configure and populate the system with all necessary information for class registration by students and instructors to include Surveys after the event and any other customer service items. Upon completion of the Surveys, provide a roll up data that is presentable to ARNG leadership. Attend conferences at PEC and assist instructors (as the main POC) with identifying and resolving any issues that may detract from professional training presentations. This includes Instructor Meetings, presentations and “How to Guides” in order to provide guidance. Develop and provide instructor and student guidance documentation as desired by G-9 to support efficient use of the registration platform, and if appropriate, use of any virtual delivery mechanisms. This may include the use of MS TEAMS or other collaborative software. Assist with development of such software or system, training for the system, implementation of the system for delivery of training and/or meetings, and actions to archive or save data and recordings from the system as needed for future G-9 use. Plan, develop and produce Computer Based Training (CBT) Courses as requested. Courses will be developed based on information provided by Subject Matter Experts in any format provided or available including, but not limited to simple text or emails, PowerPoint presentations, or other CBT formats. CBT will be produced for publication and presentation via Black Board platforms, MS SharePoint Learning Kit, or other platforms available to the ARNG. Ability to create and update courses with the use of software that is required. This position will be a hybrid on-site/off-site position. Initially it will be 40 hours per week, Monday through Friday, during normal business hours 0800 - 1730 onsite at the facilities at the ARNG G-9 HQ, Herbert R. Temple, Jr., Army National Guard Readiness Center (TARC), 111 South George Mason Drive, Arlington, VA 22204. After engagement, will be 3 days week on-site. MINIMUM QUALIFICATIONS, SKILLS, AND EDUCATIONAL REQUIREMENTS Professional experience in a related field is preferred, with an ability to use advanced tools including MS Office, MS Teams, MS Forms, Sharepoint, PowerApps, Articulate360 (via Blackboard) and other web-based tools such as EventSquid. Professional attitude and ability to create communications that clearly delivers consistent messaging using presentations and documents with consistent formatting. College degree or five years of professional experience in lieu of degree required. Employees must be able to pass a background investigation and be able to secure an IT public trust certificate. We are committed to a merit-based hiring process that values individual skills, qualifications, and performance. Our hiring practices comply with all applicable federal, state, and executive orders, including the recent Executive Order on Equal Opportunity Hiring.
    $63k-103k yearly est. Auto-Apply 52d ago
  • Management/ Project Analyst

    Aver LLC 3.9company rating

    Operations analyst job in Washington, DC

    AVER is a fast-growing SDVOSB that has achieved significant revenue growth over the past 5 plus years with much of our work focused on Data Analytics, Mission Support, IT Modernization and Biometrics. Seeking a Management/ Project Analyst with data analysis and business process experience to provide technical and operational support to assist stakeholders and supporting the Government's activities in establishing and coordinating outreach programs and stakeholder partnerships. Join a collaborative team who values AVER's mission, focus, and culture of delivering exceptional client service with great people and transformative technology solutions that ensure Government mission success. Responsibilities Include: * Perform research, prepare statistical report, handle information requests, and prepare presentations and briefings * Prepare meeting agendas, minutes, and other support documents * Assist in SharePoint layout and design and maintain document storage and version control. * Manage the relevant collaboration platforms * Manage electronic correspondence to include both internal and external taskings * Draft communications for HQ, the field, and across all stakeholder organizations * Conduct business process analysis to identify opportunities for automation * Manage the relevant program collaborative platforms * Develop program related collaborative platform workflows to route information for review and approval * Provide ongoing maintenance and support for tools and models * Identify, create, or modify business processes and procedures that enhance the performance of the agency * Operate in an integrative environment that enables stakeholder involvement, and which enhances internal and external communications to facilitate the delivery of a consistent message Education Requirements: * Bachelor's degree is required Experience Requirements: * 3+ years of experience with performing research, preparing statistical reports, handling information requests, and performing clericals duties including correspondence, receiving visitors, arranging conference calls, and scheduling meetings * 1+ year of experience in using business intelligence software to perform data analysis, create visualizations and reports, Tableau, Kibana, or a similar BI tool is required * 1+ year of experience with Excel for reporting * Experience with business process improvement initiatives * Ability to leveraging data to provide insight, advise stakeholders, and facilitate change * Proficient in Microsoft Office Suite, Teams, OneNote, SharePoint * Experience supporting Federal customers * Must be able to work on customer site on Tuesdays Desired Requirements: * Experience in Power BI desired Location: * HYBRID (1-3 days per week in Crystal City, VA) Security Requirements: * Ability to obtain and maintain a government security clearance (Public Trust) * This role supports a government agency which requires U.S. citizenship About Us: AVER, LLC is a Data & Digital Transformation company that delivers exceptional client service with great people and transformative technology solutions to enable Government mission success. We provide customers with specialized technical skills and deep subject matter expertise focused on Homeland Security, Biometrics, Law Enforcement and Healthcare domains to meet the complex mission challenges today and tomorrow. We are a verified Service-Disabled Veteran-Owned Small Business (SDVOSB) that strives to provide a customer-centric experience building trusted partnerships with our clients and people. AVER is an Equal Opportunity Employer/Veterans/Disabled
    $75k-107k yearly est. 17d ago
  • Operations Analyst II

    Dynamic Solutions Technology 4.0company rating

    Operations analyst job in Washington, DC

    Dynamic Solutions Technology, LLC, a premier strategic services firm that meets IT and Service needs for commercial and government clients. We are is seeking a full-time Operations Analyst II with focused expertise in expeditionary medical equipment in support of DoD customer out of Washington, DC. This is an exempt hybrid opportunity. SECRET SECURITY CLEARANCE REQUIRED Responsibilities: Apply advanced analytical methods from mathematics, science, and engineering to improve coordination, planning, and management across organizations supporting expeditionary medical equipment and operational readiness. Conduct quantitative and qualitative analysis to optimize the use of money, materials, personnel, and medical equipment across distributed and expeditionary environments. Develop, refine, and interpret mathematical models-including simulation, linear/nonlinear programming, dynamic programming, queuing theory, and stochastic-process models-to evaluate performance and predict system outcomes. Gather, validate, and analyze large operational and logistics datasets to identify trends, resource gaps, supply-chain constraints, and mission impacts related to medical materiel and field medical systems. Support strategic planning, forecasting, and resource allocation for expeditionary medical equipment programs, ensuring proper lifecycle management, deployment planning, and sustainment. Assess performance measurements, process flows, production system designs, and distribution networks to enhance readiness of deployable medical capabilities and ensure timely delivery of critical medical equipment in austere environments. Conduct modeling and scenario analysis to evaluate alternative strategies for procurement, storage, maintenance, and transport of field hospitals, surgical systems, and other expeditionary medical assets. Recommend improvements to scheduling, logistics planning, and supply-chain resilience to meet mission demands under varying operational conditions. Integrate operations research results into decision-support tools, briefings, and reports for leadership, providing actionable insights for medical logistics, acquisition planning, and contingency operations. Collaborate with cross-functional teams-including medical logisticians, engineers, acquisition professionals, and program managers-to ensure analytical findings drive measurable improvements in expeditionary medical capability. Navy and/or Federal Government experience Qualifications: Active Secret Security Clearance Bachelor's Degree with 4 years relevant experience in DoD/Navy Modernization Proceses, Medical Logistics, and Risk Management processes; OR Associates Degree with 6 years of relevant experience in DoD/Navy Modernization Processes, Medical Logistics, and Risk Management processes. 5+ years of experience in related field Skills: Excellent oral and written skills. Excellent critical thinking skills. Proficient in Microsoft applications such as Word, Excel, PowerPoint, and Outlook.
    $62k-85k yearly est. 12d ago

Learn more about operations analyst jobs

How much does an operations analyst earn in Baltimore, MD?

The average operations analyst in Baltimore, MD earns between $46,000 and $102,000 annually. This compares to the national average operations analyst range of $44,000 to $90,000.

Average operations analyst salary in Baltimore, MD

$68,000

What are the biggest employers of Operations Analysts in Baltimore, MD?

The biggest employers of Operations Analysts in Baltimore, MD are:
  1. Maryland State Police
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