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Operations analyst jobs in Clarksville, TN

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  • Flow Cytometry Analyst

    Labcorp 4.5company rating

    Operations analyst job in Brentwood, TN

    **** $4,000 Sign on Bonus (external candidates only) **** Are you an experienced Clinical Lab Professional? Are you looking to embark on a new challenge in your career, or start your career in Clinical Lab Science? If so, Labcorp wants to speak with you about exciting opportunities to join our team as a Flow Cytometry Analyst in Brentwood, TN. In this position you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at Labcorp: “Improving Health, Improving Lives”. *Work Schedule: Monday - Friday, 9:00 am - 5:30 pm, with rotating Saturdays* *Benefits: *Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please [click here]( * *Job Responsibilities* * Perform routine and complex technical procedures and functions according to departmental Standard Operating Procedures. * Monitor, operate and troubleshoot equipment, software and applications to ensure proper functionality. * Demonstrate the ability to make technical decisions regarding testing and problem solving. * Report accurate and timely test results in order to deliver quality patient care. * Perform analysis of flow processed specimens, which includes screening and ordering additional testing to flow specimens. * Review test requisitions and previous analysis to gather pertinent details for analysis. * Write cases for in-house pathologists to interpret and render a diagnosis for our client and patients. * Distinguish between normal and abnormal test results. * Perform and evaluate troubleshooting, document all corrective actions as needed. * Comply with company policies and procedures. * Maintain a safe work environment. *Requirements* * Bachelor's degree in Chemical or Biological science, Clinical Laboratory Science, Medical Technology or a non-traditional Bachelor's degree that meets local regulatory (CLIA & State) requirements * Minimum 1 year of clinical laboratory testing experience is required OR a MLS degree * Minimum 2 years of experience in Flow Cytometry and/or flow cytometry analysis experience preferred * ASCP or AMT certification is preferred * Ability to work independently and within a team environment * Proficient with computers; Familiarity with laboratory information systems is a plus * High level of attention to detail along with strong communication and organizational skills * Must be able to pass a standardized color vision screen * Flexibility to work overtime or other shifts depending on business needs *If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!* *Labcorp is proud to be an Equal Opportunity Employer:* Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. *We encourage all to apply* If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our [accessibility site]( or contact us at [Labcorp Accessibility.](mailto:...@LabCorp.com) For more information about how we collect and store your personal data, please see our [Privacy Statement](
    $51k-74k yearly est. 2d ago
  • Vendor Operations Analyst

    Tractor Supply Company 4.2company rating

    Operations analyst job in Brentwood, TN

    The Vendor Operations Analyst is responsible for driving improvements in vendor performance metrics, including On Time Shipment and Fill Rate, to positively impact top-line and bottom-line performance. This position will develop and communicate supply chain requirements, measure, analyze, and communicate vendor performance and identify trends, and proactively initiate and lead conversations with vendor partners to share best practices and improve performance. The VOps Analyst will lead cross functional continuous improvement efforts to create or enhance processes that support the vendor operations strategic vision. Finally, this position is the SME on the compliance program and serves as the primary point of contact for vendor requirements, performance metrics, and best practices. **Essential Duties and Responsibilities (Min 5%)** + Create, analyze, and publish vendor performance reporting and insights. Leverage data analytics and visualization tools to identify trends and communicate the story. + Initiate and lead cross functional conversations with vendor partners and internal teams to coach and train on TSC processes and best practices, identify root cause for substandard performance, and collaborate on actions to improve. + Maintain vendor compliance system as primary owner of compliance data. Review weekly chargebacks and release vendors + Develop, maintain, and communicate vendor training and requirement documentation Review Vendor Requirements Manual (VRM) frequently to ensure accuracy and clarity. + Collaborate cross-functionally to communicate and resolve vendor opportunities with ordering, systems, buying multiples, packaging, quality, carrier relations and Product Development + Lead vendor operations projects, enhancements, and initiatives + Onboard new suppliers by communicating supply chain requirements monitoring initial performance and providing training on best practices to improve performance. **Required Qualifications** Experience: Minimum of 3 years in logistics, supply chain, operations; preferably in a retail environment; any suitable combination of education and experience will be considered. Education: Bachelor's degree required in business, supply chain, operations, logistics, or any related field preferred. Any combination of education and experience will be considered. **Preferred knowledge, skills or abilities** + Strong and demonstrated analytical, communication and leadership skills + Proficient with spreadsheets and Microsoft Office products + Capable of solving complex problems + Ability to travel to vendor, store, and distribution facilities + Able to maintain credibility, at all levels of management and throughout the organization + Display a detail-oriented approach to work + Ability to positively handle conflict + Capable of working in a cross-functional environment **Working Conditions** + Normal office working conditions + Duties include frequent alternate standing, walking, bending, stooping, and sitting, throughout the course of the shift + Repetitive wrist, hand or finger movement **Physical Requirements** + Sitting + Standing (not walking) + Walking + Lifting up to 20 pounds + Reaching overhead + Kneeling/Stooping/Bending **Disclaimer** _This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._ **Company Info** At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visitthis link (********************************************************************** for more specific information about the benefits and leave policies applicable to the position you're applying for. **ALREADY A TEAM MEMBER?** You must apply or refer a friend through our internal portal Click here (************************************************************************** **CONNECTION** Our Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it. Learn More **EMPOWERMENT** We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about! Learn More **OPPORTUNITY** A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense. Learn More Join Our Talent Community **Nearest Major Market:** Nashville
    $43k-58k yearly est. 19d ago
  • F&M Bank Arena Event Operations Internship - Spring 2026

    Sabertooth Sports & Entertainment

    Operations analyst job in Clarksville, TN

    F&M Bank Arena offers full-time college students the opportunity to gain hands on experience and earn college credit at the same time! Our internships make it possible for students to learn how a professional sports and entertainment venue operates daily. We are looking for an energetic and outgoing individual who has a positive, can-do attitude, and has a strong desire to learn and be part of the organization's culture. In addition to the duties and objectives listed below, students will receive the opportunity to gain exposure to different departments and entities within the Nashville Predators organization. The Nashville Predators intern program provides an educational, skill-building, hands-on experience for all participants, and a cornerstone of the program is the interns ability to earn college credit for participation in the program. Please read below for requirements and description. Candidates MUST be able to receive college credit for the completion of this internship. The Nashville Predators do not provide housing or transportation accommodations. Event Operations Internship Responsibilities: Shadow and assist Event Reps & Front of House Manager during all events, including concerts and other arena events Prepare the Event Services Weekly Schedule to send out to entire company Prepare Event “Reference Sheets”, according to specific concert information Be onsite during Event Days to act as extra set of hands (duties may include decorating backstage, escorting VIPs, hanging signage, etc.) Assist with creating and implementing staffing requests Assist with gathering information for Event and Meeting Room bookings May occasionally act as Event Services Rep with guidance from the Department for small events or Meeting Room bookings Nashville Predators Internship Requirements: Spring semester internship duration will be approximately January-May 2026 All internships are in person; no remote opportunities are available at this time Ability to work evenings and weekends within the students designated credit hour requirement when necessary All interns must be students at accredited colleges and universities, with the ability to earn academic credit for time spent in an internship position Internships are open to Sophomores, Juniors and Seniors receiving college credit Internships do not provide compensation, housing, or transportation Internships do not guarantee full-time positions with the Predators upon completion As a condition of internship, qualified applicant will be subject to a background check, which will at a minimum include a criminal background check and if applicable, may include a driving history check Be able to maintain confidential information Candidates MUST be able to receive college credit for the completion of this internship. The Nashville Predators do not offer housing or transportation accommodations.
    $29k-39k yearly est. 60d ago
  • Senior Analyst, Workforce Management

    Ovation Healthcare

    Operations analyst job in Brentwood, TN

    Welcome to Ovation Healthcare! At Ovation Healthcare, we've been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions. The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior. We're looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork. Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit ********************** Summary: The Senior Analyst, Workforce Management, supports clients in utilizing Ovation's workforce productivity application, facilitating the collection, transformation, and reporting of accurate and timely data. Responsibilities include transforming and validating data, streamlining data collection, identifying and communicating performance improvement opportunities, managing access to the reporting platform, training client users, and performing ad hoc analytics. Duties and Responsibilities: Provide ongoing client support for productivity reporting and data management to ensure accurate and timely delivery of insights. Assist clients with defining data specifications and streamlining data collection processes to meet their needs. Transform client data to align with specified data formats and requirements, ensuring consistency and accuracy. Validate data for completeness, appropriate content, and usability to maintain high-quality standards. Collaborate with client hospitals to identify performance improvement opportunities regularly, leveraging data-driven insights. Respond to technical and conceptual questions from client users regarding data, reporting results, and platform functionality. Manage user access to reporting platforms with the support of Ovation's analytics team, ensuring secure and appropriate access levels. Orient new users to the productivity reporting platform, providing training and guidance to ensure effective adoption. Complete ad hoc analytics as needed. Maintain positive client relationships. Working Conditions and Physical Requirements: Reliable high-speed internet connection is required for all remote/hybrid positions. Must have access to stable Wi-Fi with sufficient bandwidth to support video conferencing, cloud-based tools, and other online work-related activities. A HIPAA-compliant work environment is required, including a secure workspace free from unauthorized access or interruptions, no use of public Wi-Fi unless connected through a secure company-provided VPN, and compliance with all applicable HIPAA privacy and security regulations. Knowledge, Skills, and Abilities: High proficiency in Microsoft Excel and other analytic tools for advanced data manipulation and analysis. Excellent communication skills to effectively engage with clients, explain complex data concepts, and provide clear training. Effective time management skills to prioritize tasks and meet deadlines across simultaneous projects. Work Experience, Education, and Certifications: Bachelor's degree in engineering, finance, or a related field. Minimum of 5 years of experience in healthcare analytics/finance/decision support Minimum of 2 years of experience working in a hospital
    $59k-86k yearly est. Auto-Apply 60d+ ago
  • Business Analyst

    Bluestone 4.1company rating

    Operations analyst job in Brentwood, TN

    Based in Nashville, TN, this company provides medical services to 90,000+ employees and over 225,000 members. Their model, which integrates wellness and case management with high quality primary and chronic patient care support, provides companies measurable savings in their employee health benefit cost. Job Description The Business Analyst assists the IT staff in understanding the enterprise's operational needs for both automated and manual solutions to business systems and procedures of complex scope between this company and its customers. The Business Analyst is involved in planning, organizing and conducting detailed analytical studies to define problems, identify deficiencies and improve solutions which impact the enterprises' effectiveness, and provides the basis for issue resolution. The Business Analyst is responsible for executing the system definition and design processes within the Software Development Life Cycle (SDLC). They collaborate with users/customers to define business requirements for system enhancements and new functionalities to achieve process improvements. Qualifications Bachelor's degree in Business Administration, Computer Science or equivalent related disciplines. Five+ years experience in business systems analysis, design, modeling, relational databases, technical writing and analysis roles. Strong understanding and breadth of experience with technical systems; ability to identify technical solutions for business problems. Strong to expert understanding of the healthcare industry and the information exchange between providers, clearinghouses, payer and employers. Strong organizational and project management skills. Ability to interact with both internal staff and customer data representatives at all levels. Excellent oral and written skills in order to effectively communicate with customers and internal staff. Ability to develop and deliver presentation materials. Ability to field questions in an open forum or presentation. Ability to formulate and define systems scope and objectives through research, due diligence and strong interactions with customers. Solid understanding and practical experience in the use of SQL and applicable querying requirements. Additional Information
    $60k-83k yearly est. 18h ago
  • Operations Support Specialist

    Javitch Block 3.7company rating

    Operations analyst job in Brentwood, TN

    The Operations Support Specialist is a vital part of our team performing various functions to support our legal collections operation. The ideal candidate will demonstrate strong organizational skills, attention to detail and the ability to handle multiple responsibilities with a high degree of accuracy. Key Responsibilities May Include: Use case management system to request, prepare, and manage legal documents to ensure successful execution. Access and update court websites to obtain status updates on pending cases. E-file legal complaints and motions with various courts. Maintain accurate and up-to-date case files, including judgment information, in the case management system. Perform general document management tasks, including scanning, copying, and organizing files. Utilize skip tracing tools and techniques to locate debtor information and verify employment Handle all communications and tasks with professionalism, respect and integrity Communicate effectively with clients and internal teams, ensuring timely follow-up and resolution of client inquiries. Qualifications: High attention to detail and exceptional organizational skills. Ability to handle a high volume of work in a fast-paced environment. Capacity to multitask and prioritize tasks effectively. Proven ability to handle confidential documents and matters with professionalism and discretion. Intermediate knowledge of Microsoft Office Suite (Excel, Outlook, Word). Superior typing skills. Education/Training/Experience: High School Diploma or equivalent required. Why Join Us? At Javitch Block LLC, we offer a collaborative and professional environment where you can grow your career and contribute to the success of a well-established firm. Benefits Include: 401(k) matching Health, Dental, and Vision Insurance Long- and Short-Term Disability Life Insurance Paid Time Off (PTO) Paid Holidays Flexible scheduling Casual work environment
    $45k-60k yearly est. 37d ago
  • Senior Avionics Acquisition and Integration Analyst

    Envisioneering 4.0company rating

    Operations analyst job in Fort Campbell North, KY

    Provide subject matter expertise for SOA MH-47, MH-60, and A/MH-6 avionics systems and subsystems being procured and fielded by the Technology Application Program Office (TAPO), as well as locally developed modifications. Contractor must be knowledgeable of the component and aircraft level qualification requirements, and capable of interfacing effectively with aircraft systems integrators and systems engineers. KEY RESPONSIBILITIES SUMMARY: Provide technical, analytical, and program management support for SOA MH-47, MH-60, and A/MH-6 avionics. Interprets and refines user requirements. Develops concise and accurate performance specifications and procurement documents. Estimates and evaluates cost and schedule, and monitors compliance with stated requirements. Recommends to Government Cell Lead appropriate courses of action should technical problems arise or user requirements change. Possesses a Secret or Interim Secret security clearance. Requirements MINIMUM SKILLS/QUALIFICATIONS: Department of Defense (DoD) Secret or Interim Secret security clearance*. Minimum of 15 years' experience with military rotary wing aircraft. Minimum of 12 years' experience with avionics/electrical systems and sub-systems. Minimum of 3 years' experience in military logistics. Minimum of 3 years' experience in development of systems design and applications. Written and oral communication is essential. Critical thinking is essential. Ability to use MS Office (Outlook, Word, PowerPoint, Excel, Planner, and Project listed in order of importance). Specialized skills/familiarity: DoD acquisition processes. DoD contract management/oversight. SOCOM financial oversight. SIMO Mission and branches. Regiment Organization and operations. Aviation principles. Avionics design, integration, operations, and test principles (communications systems, navigation systems, sensor systems, survivability equipment). Principles of the collection and analysis of metrics. Simulation-based training devices construction, operation and test. Modeling and simulation principles. Software engineering principles. Electro optical fundamental principles. Artificial intelligence principles. Cyber security principles and processes. Principles of statistics. Education: Bachelor's degree in a technical field. Benefits: Envisioneering, Inc. offers a stable work environment, a competitive salary, and a comprehensive benefits package including 401k, Medical/Dental/Vision, FSA, Short Term, Long Term, AD&D and Life insurance, (employer paid), voluntary life, Tuition Reimbursement, Paid Leave, Holidays and much more. As a condition of employment: You must pass a drug and pre-employment drug screening. U.S. Citizenship Required. Candidate must follow all company and non-DOT Drug and Alcohol Testing. A Department of Defense (DoD) Secret security clearance is at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Please confirm in your cover letter or resume. #AEROSPACE-AVIATION
    $51k-68k yearly est. 54d ago
  • Flow Cytometry Analyst (ASCP)

    K.A. Recruiting

    Operations analyst job in Brentwood, TN

    NEW Flow Cytometry Clinical Laboratory Scientist Opening at a well established laboratory located in the Nashville, Tennessee area! This laboratory is looking to add a permanent, full-time Flow Cytometry Tech on several shifts! - Bachelors or Associates Degree in Science or a related field - ASCP certification! - Experience is greatly preferred This laboratory is offering a highly competitive compensation package as well as generous benefits! Benefits include (but are not limited to): medical, dental, vision and perception insurance, tuition assistance and tuition savings plan, retirement benefits and FSA, generous PTO and more! Interested in learning more? Reach out to Marissa at marissak@ka-recruiting.com or call/text 617-746-2748. (Reference Code: MK31020)
    $51k-71k yearly est. 42d ago
  • SOC Analyst

    Arctiq

    Operations analyst job in Brentwood, TN

    Job DescriptionSalary: Arctiq is a leader in professional IT services and managed services across three core Centers of Excellence: Enterprise Security, Modern Infrastructure and Platform Engineering. Renowned for our ability to architect intelligence, we connect, protect, and transform organizations, empowering them to thrive in today's digital landscape. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries. Position Overview: Do you have an analytical and flexible mindset, a demonstrated strong work ethic and are motivated to seek out and solve complex security problems? If so, Arctiq invites you to join their Security Operations Center team. As a Security Operations Centre (SOC) Analyst, you will be responsible in handling cybersecurity attacks. Analyze and respond to alerts, compromise, breaches and proactively develop defensive measures and capabilities. Handle information security incidents and other adverse security events. Responsibilities: Use forensic, incident response, and process expertise to respond to and investigate system, service, or network attacks and breaches alone and as part of a team. Apply security knowledge, skills, and abilities with supervision on projects and programs. Work with Security Engineers to plan and build proactive defenses, automation, and event detection into the Arctiq SOC. Work with customers on investigations. Work as part of a team to formulate new or enhance existing processes, policies, and standards. Provide excellent quality of Customer Service. Meet or exceed customer expectations. Understand the overall processes and procedures of the Arctiq SOC and their relevance to the managed client. Work non-traditional hours and respond to on-call requests in a 24 x 7 service environment. Qualifications: One or more years in an IT security role or IT support role with significant security responsibilities. Demonstrated expertise in one or more of the following domains Data Security, Digital Forensics, Incident Response and Analysis, IT Systems and Operations, Network Security, Systems and Applications Security or Vulnerability Management. Excellent oral and written communication skills. Individuals will be required to submit to a background examination. Demonstrated ability in effective communication and collaborating in a high-performance team environment. Demonstrated commitment to customer service. Experience functioning in diverse workgroups Experience working with a SIEM Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply. We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.
    $51k-71k yearly est. 6d ago
  • Provider Operations Coordinator

    Healthcare Support Staffing

    Operations analyst job in Brentwood, TN

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Company Job Description/Day to Day Duties: • Supports the Provider Relations Field Reps to resolve claims and payment issues. • Answers incoming telephone inquiries from providers and assist with problem resolution of issues. • Root cause analysis of operational and health services issues. • Reviews and processes incoming and outgoing paperwork, including directory updates, provider credentialing applications, contract maintenance forms and other related forms. • Tracks new contracts through sidewinder. • Audits configuration loads on new contracts. • Provides office, project management, provider recruitment and data analysis support. • Special Projects as assigned or directed Qualifications GED or high school diploma 1+ year of experience in customer service or claims with exposure to problem resolution Required- Healthcare required Additional Information Are you an experienced Customer Service Representative looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your CSR career by joining a rapidly growing company? If you answered “yes" to any of these questions - Then this CSRposition is for you! If you are interested, please contact Krishna Gapuz at 321-574-6926
    $31k-45k yearly est. 18h ago
  • IT Analyst II

    Corpay

    Operations analyst job in Brentwood, TN

    What We Need Corpay is currently looking to hire an IT Analyst II based out of Brentwood, TN. In this role, you will provide advanced system level support of multi-user, technical and financial applications, and expert technical support through direct contact with end users. This includes general support tasks, advanced troubleshooting, systems administration, testing and installation of software and server/network support. Serve as the initial point of contact for all end user technical related issues for internal Corpay associates. The IT Analyst will assist with projects working closely with other Analysts (Both in applications and technical services) to document support requirements, develop new scripts and train other End User Support team members. How We Work As an IT Analyst II, you will be expected to work in an office at our Brentwood, TN office location. Corpay will set you up for success by providing: Assigned workspace in Brentwood office location Company-issued equipment Formal, hands-on training Monthly home internet stipend Role Responsibilities The responsibilities of the role will include: Following agreed procedures, identifies, registers and categorizes incidents and requests Providing advanced technical assistance and maintenance support to end users including, but not limited to, servicing as primary second tier support and first tier support, when assigned Resolving incidents upon first contact where possible Responding to incidents/issues logged by phone, email or portal in timely manner Gathering data and provides basic troubleshooting techniques for all computer software and hardware issue Applying solid analysis skills and present moderate to complex facts to ensure proper problem determination Resolving all moderately complex technical support issues, tracks and documents pertinent information in a timely manner according to standard procedures Accurately capturing and documenting of issue or request information in the FLEETCOR IT Service Management Ticketing system Escalating issues within Service Level Agreements, follows up and updates customers on status inquires Managing, meeting and maintaining service levels and ensure all incidents are dealt with in accordance with the SLA and internal KPIs Partnering with IT and business contacts and effectively communicates relevant IT company related matters to ensure rapid resolution Emitting a positive, enthusiastic service attitude at all times and understands how to handle difficult situations using proper discretion and respect General understanding of the various lines of business within FLEETCOR, their function and importance to ensure solutions align with business needs Complies with all specified department, unit and IT Service Delivery Best Practices processes, goals and metrics Upholding the Corpay Code of Business Conduct at all times Adhering to Corporate procedures and policies May be required to be the designated "On Call" person to handle problems after normal business hours/and or during weekends utilizing a cell phone as well as schedule change assignments Participating in special projects or performs duties in other areas as requested Creating/Amending/Deleting user AD & Application accounts according to corporate policy Suggesting improvements to the End User Service Delivery process Remote installation of approved software Troubleshooting Microsoft Windows issues Troubleshooting off the shelf software issues e.g. MS Office, Slack, Zoom, Chrome Browser, Edge Browser, etc. Aiding in the use of off the shelf and bespoke software Troubleshooting mobile device issues e.g. VPN access, email access on smartphone Providing updates as warranted to FLEETCOR Knowledge Management system Ensuring line management are immediately made aware of high priority or high impact issues Qualifications & Skills Requires a high school diploma plus additional post-secondary college or technical school Preference for previous office and technical experience in a customer support environment 3+ Years 1st line support/Service Desk experience Experience working in a role with a multinational focus would be beneficial as would any experience working for an organization that is SOX or other regulatory body compliant Ability to listen attentively Communications, verbal and written that deliver an effective, clear, concise message Demonstrates solid interpersonal, customer service and telephone etiquette skills Well organized with attention to detail and ability to carry out tasks independently Self-motivated, self-learning aptitude Commitment to tasks in a fast-paced environment Good team-working ability, particularly within a small team and across borders Intermediate to advanced knowledge of computer fundamentals and related technical disciplines Working knowledge of Microsoft Windows 10 and 11 Citrix or VMWare Application and Desktop Virtualization MS Office 2019/Office365/Intune/ADUC/PowerShell Collaboration Technology such as Zoom, Slack, MS Teams Mobile Device Management Installation and Support PC hardware break-fix identification Printer operation and network printing installation and support ITIL Certification - Minimum Foundation preferred Windows 10 Workstation Certification preferred Help Desk Certification preferred Must complete continuing education requirements as outlined by Corpay HR Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. #LI-DR1 #CORPAY
    $63k-87k yearly est. 38d ago
  • Anayst, Technical

    Health Support Center

    Operations analyst job in Brentwood, TN

    The Technical Analyst for the Health Support Center provides exceptional technical support to employees across the organization, handling both remote and in-office technology needs. This position serves as a key point of contact for technical issue resolution,device setup and troubleshooting, and end-user support. The role requires strong technical knowledge, excellent customer service skills, and the ability to work effectively in a fast-paced environment. The ideal candidate will combine technical expertise with clear communication skills to deliver high-quality IT support services. ESSENTIAL FUNCTIONS: Respond to and resolve technical support tickets in a timely manner according to established SLAs Provide remote and in-person troubleshooting for hardware, software, and network issues Set up and configure workstations, mobile devices, and peripherals for new and existing employees Assist with white glove support services for executive leadership when required Create and maintain accurate documentation of technical solutions and processes Update the Configuration Management Database (CMDB) with accurate device and configuration information Collaborate with other IT teams to escalate and resolve complex technical issues Assist with the deployment and maintenance of software applications Provide support for audio/visual equipment during meetings and presentations Participate in on-call rotation to support after-hours technical emergencies Support Microsoft 365 applications and services for end users Contribute to knowledge base articles and support documentation Assist with user account management and access control Participate in IT projects and initiatives as assigned KNOWLEDGE, SKILLS & ABILITIES: The requirements listed below are representative of the knowledge, skills and/or abilities required. TECHNICAL SKILLS Proficiency in Windows and Mac operating systems troubleshooting and support Experience with mobile device configuration and troubleshooting (iOS, Android) Knowledge of basic network concepts and troubleshooting techniques Proficiency in Microsoft 365 applications and services Familiarity with remote desktop software and VPN technologies Understanding of basic security practices and endpoint protection Experience with ticketing systems and IT service management platforms, particularly ServiceNow Knowledge of audio/visual equipment setup and troubleshooting Ability to configure and troubleshoot various hardware peripherals Understanding of cloud services and SaaS applications Basic knowledge of Active Directory and user account management PROBLEM-SOLVING SKILLS Ability to diagnose and resolve technical issues methodically Skill in researching solutions for unfamiliar problems Capacity to prioritize multiple support requests based on urgency and impact Creative thinking to develop workarounds when standard solutions aren't effective Ability to recognize patterns in recurring issues Understanding of when to escalate issues to specialized teams INTERPERSONAL SKILLS Exceptional customer service orientation with empathy for user frustrations Strong active listening skills to accurately identify user needs Clear verbal communication skills for explaining technical concepts to non-technical users Professional written communication for ticket updates and user instructions Patience when dealing with varying levels of technical proficiency Ability to remain calm and composed during high-pressure situations Teamwork and collaboration with other technical support staff OPERATIONAL SKILLS Strong organizational and time management abilities Attention to detail in documentation and problem resolution Ability to follow established processes and procedures Self-motivation and initiative to pursue solutions independently Adaptability to changing priorities and technologies Basic project management skills for handling multiple tasks Commitment to continuous learning and skill development DESIRED EDUCATION AND EXPERIENCE Associate's degree in Computer Science, Information Technology, or related field (Bachelor's degree preferred) 2+ years of experience in technical support or help desk roles Experience supporting both in-office and remote employees Healthcare industry experience preferred Experience with Microsoft 365, Windows and Mac operating systems, and mobile device support Familiarity with healthcare compliance requirements (HIPAA) Previous experience using ServiceNow or similar ITSM platforms Experience providing technical support in a corporate environment CERTIFICATIONS/LICENSURE: CompTIA A+ certification preferred Microsoft certification(s) a plus ITIL Foundation certification a plus PHYSICAL AND MENTAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT AND TRAVEL REQUIREMENTS: Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. Works in well-lit, ventilated and climate controlled office environment with routine office equipment; some equipment has moving mechanical parts. In hospital environment, may be exposed to hazards and unusual elements, which may include but are not limited to bloodborne pathogens and / or contagious illnesses, toxic chemicals, and biohazardous materials which may require extensive safety precautions and the use of protective equipment. Noise level in the work environment is typical for an office and/or hospital environment. Limited overnight travel (up to 5%) by land and/or air. Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
    $60k-74k yearly est. 1d ago
  • Anayst, Technical

    Cottonwood Springs

    Operations analyst job in Brentwood, TN

    The Technical Analyst for the Health Support Center provides exceptional technical support to employees across the organization, handling both remote and in-office technology needs. This position serves as a key point of contact for technical issue resolution, device setup and troubleshooting, and end-user support. The role requires strong technical knowledge, excellent customer service skills, and the ability to work effectively in a fast-paced environment. The ideal candidate will combine technical expertise with clear communication skills to deliver high-quality IT support services. ESSENTIAL FUNCTIONS: Respond to and resolve technical support tickets in a timely manner according to established SLAs Provide remote and in-person troubleshooting for hardware, software, and network issues Set up and configure workstations, mobile devices, and peripherals for new and existing employees Assist with white glove support services for executive leadership when required Create and maintain accurate documentation of technical solutions and processes Update the Configuration Management Database (CMDB) with accurate device and configuration information Collaborate with other IT teams to escalate and resolve complex technical issues Assist with the deployment and maintenance of software applications Provide support for audio/visual equipment during meetings and presentations Participate in on-call rotation to support after-hours technical emergencies Support Microsoft 365 applications and services for end users Contribute to knowledge base articles and support documentation Assist with user account management and access control Participate in IT projects and initiatives as assigned KNOWLEDGE, SKILLS & ABILITIES: The requirements listed below are representative of the knowledge, skills and/or abilities required. TECHNICAL SKILLS Proficiency in Windows and Mac operating systems troubleshooting and support Experience with mobile device configuration and troubleshooting (iOS, Android) Knowledge of basic network concepts and troubleshooting techniques Proficiency in Microsoft 365 applications and services Familiarity with remote desktop software and VPN technologies Understanding of basic security practices and endpoint protection Experience with ticketing systems and IT service management platforms, particularly ServiceNow Knowledge of audio/visual equipment setup and troubleshooting Ability to configure and troubleshoot various hardware peripherals Understanding of cloud services and SaaS applications Basic knowledge of Active Directory and user account management PROBLEM-SOLVING SKILLS Ability to diagnose and resolve technical issues methodically Skill in researching solutions for unfamiliar problems Capacity to prioritize multiple support requests based on urgency and impact Creative thinking to develop workarounds when standard solutions aren't effective Ability to recognize patterns in recurring issues Understanding of when to escalate issues to specialized teams INTERPERSONAL SKILLS Exceptional customer service orientation with empathy for user frustrations Strong active listening skills to accurately identify user needs Clear verbal communication skills for explaining technical concepts to non-technical users Professional written communication for ticket updates and user instructions Patience when dealing with varying levels of technical proficiency Ability to remain calm and composed during high-pressure situations Teamwork and collaboration with other technical support staff OPERATIONAL SKILLS Strong organizational and time management abilities Attention to detail in documentation and problem resolution Ability to follow established processes and procedures Self-motivation and initiative to pursue solutions independently Adaptability to changing priorities and technologies Basic project management skills for handling multiple tasks Commitment to continuous learning and skill development DESIRED EDUCATION AND EXPERIENCE Associate's degree in Computer Science, Information Technology, or related field (Bachelor's degree preferred) 2+ years of experience in technical support or help desk roles Experience supporting both in-office and remote employees Healthcare industry experience preferred Experience with Microsoft 365, Windows and Mac operating systems, and mobile device support Familiarity with healthcare compliance requirements (HIPAA) Previous experience using ServiceNow or similar ITSM platforms Experience providing technical support in a corporate environment CERTIFICATIONS/LICENSURE: CompTIA A+ certification preferred Microsoft certification(s) a plus ITIL Foundation certification a plus PHYSICAL AND MENTAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT AND TRAVEL REQUIREMENTS: Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. Works in well-lit, ventilated and climate controlled office environment with routine office equipment; some equipment has moving mechanical parts. In hospital environment, may be exposed to hazards and unusual elements, which may include but are not limited to bloodborne pathogens and / or contagious illnesses, toxic chemicals, and biohazardous materials which may require extensive safety precautions and the use of protective equipment. Noise level in the work environment is typical for an office and/or hospital environment. Limited overnight travel (up to 5%) by land and/or air.
    $60k-74k yearly est. Auto-Apply 7d ago
  • Senior Analyst - Family Law & Litigation

    Lattimore Black Morgan & Cain, PC and Affiliates

    Operations analyst job in Brentwood, TN

    Senior Analyst, Family Law & Litigation This role is ideal for professionals passionate about individual finance and supporting clients through the financial and tax complexities of family law. It offers a high-visibility opportunity to work with sophisticated clients and contribute to a growing financial planning practice. Based in Nashville, this position includes mentorship from seasoned professionals and a clear path to leadership within LBMC. Scope of Work * Lead financial planning and family law engagements, focusing on personal finance, taxation, and financial forensics. * Analyze financial documents and create reports to support client decision-making, mediation, and trial proceedings. * Perform complex financial and tax calculations, including review of personal financial documents and tax returns. * Identify optimal strategies to meet engagement goals, leveraging technology and team resources effectively. * Build and maintain strong relationships with clients, attorneys, and financial professionals to foster long-term partnerships. * Apply deep knowledge of individual tax and personal finance to deliver tailored client solutions. * Contribute to thought leadership and practice development initiatives. * Adhere to LBMC's processes, including privacy and confidentiality policies. Ideal Candidate Profile * Bachelor's degree in accounting or related field; CPA eligibility required. * 2+ years of experience in individual tax, family office, or personal finance, with strong Excel modeling skills. * CPA or CPA candidate (required for advancement); CFP or PFS designation a plus (PFS required for advancement). * Demonstrated progression in responsibility and leadership over 2+ years. * Preferred: Experience developing and implementing comprehensive financial plans. * Preferred: Familiarity with financial and tax issues in family law (e.g., property classification, income and retirement calculations). * Proven ability to work independently and deliver exceptional client service. * Willingness to travel to client sites as needed.
    $61k-82k yearly est. 60d+ ago
  • Broadband Operations Coordinator

    Dickson Electric

    Operations analyst job in Dickson, TN

    PURPOSE: The Operation's Coordinator is responsible for ensuring the smooth execution of daily broadband operations. This role acts as the central link between engineering, sales, field operations, management, and customers providing timely updates on project timelines and service delivery. The coordinator plays a key role in ensuring products and services are delivered accurately, efficiently, and in a manner that upholds the company's reputation for high performance. ESSENTIAL FUNCTIONS: Oversee the execution of service orders by collaborating across FTTH and Broadband teams to ensure timely, high-quality service delivery and customer satisfaction. Build and maintain strong customer relationships by meeting or exceeding expectations and ensuring a positive experience throughout the process. Communicate effectively with customers, setting clear expectations and providing regular updates on service timelines and project status. Resolve customer installation issues using sound judgment and proactive communication, reinforcing customer confidence and loyalty. Initiate and complete service orders, manage customer inquiries, and maintain accurate records using internal systems. Stay current with company processes, service offerings, and promotional programs. Identify and recommend process improvements to increase efficiency, drive revenue, and accelerate service delivery. Conduct regular account audits to ensure broadband services and charges are applied accurately. Coordinate and communicate effectively with contract labor to ensure schedule adherence and project quality. Work closely with internal departments to resolve customer issues and ensure their needs are met promptly. Assist in outage management, including routing, communication, and resolution processes. Other duties assigned. EDUCATION and/or EXPERIENCE: High school degree or equivalent is required with two to four years' experience in fiber infrastructure or field operations or related field preferred. Or any equivalent combination of education and experience sufficient to successfully perform the essential duties LICENSE AND CERTIFICATIONS: Must possess at the time of employment a valid Driver License allowing legal operation of a motor vehicle in Tennessee. Maintaining of the Class D or equivalent license is a continuing condition of employment. Must maintain at the time of employment or obtain at a time designated by DES, a valid certification of proficiency in adult CPR, first aid, and AED. SPECIAL SKILLS, AND ABILITIES: Ability to cultivate professional relationships with peers, partners, and customers. Demonstrate strong critical thinking abilities and resourcefulness. Exhibit excellent written, verbal, presentation, communication, and project management skills. Proficiently operate Windows OS and familiar with word processing and spreadsheet software. Proven expertise in data analysis and interpretation. Experience with CRM systems is essential; prior exposure to CSA software products is advantageous. Ability to use appropriate computer programs (including, but not limited to, Microsoft Office) which includes having proficient computer skills and the ability to adapt and learn as programs and processes change. Ability to work as a team member and exert initiative to work independently to reach a goal. Ability to embrace change in the workplace while encouraging others to seek innovative approaches. Ability to function effectively as a team player. Ability to work a flexible work schedule, as needed, to best serve our customers Adaptability to changing business dynamics is a must. Pass a criminal background check and drug test. PHYSICAL REQUIREMENTS: Able to work 8-hour shifts or longer if emergency situations require. Must be skilled in the application of first aid methods. Must be able to follow safe and efficient work practices. Must possess visual acuity and manual dexterity as well as the ability to listen and communicate orally. STATEMENT ON POSITION: This and specification is to give the applicant a reasonable expectation of the requirements and responsibilities of the job. It in no way infers that the person will be limited only to the requirements stated. Anything deemed necessary by Management will become an integral part of the job. The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on business needs of the department. Powered by JazzHR t8CL03TOVf
    $31k-45k yearly est. 4d ago
  • Controller & Financial Analyst

    S3 Recycling Solutions

    Operations analyst job in Springfield, TN

    Position Description Job Title: Controller & Financial AnalystCompany: S3 Recycling SolutionsLocation: Springfield, TN - OnsiteReports To: COO (or CEO) Job SummaryThe Controller & Financial Analyst is a multifaceted role responsible for the daily management of financial operations, as well as providing strategic financial analysis to drive business growth. This individual will oversee all accounting functions, ensure financial compliance, and provide leadership with the data and insights necessary for informed decision-making. The ideal candidate is a hands-on, detail-oriented leader with a strong technical accounting background and exceptional analytical skills. This is a department of one. The Controller & FinancialAnalyst will be the financial team. Essential Duties and Responsibilities Financial Operations and Reporting (Controller Functions): Accounting Oversight: Manage all accounting operations, including billing, accounts receivable, accounts payable, payroll, and general ledger. QuickBooks is the main platform we run on. The Controller & Financial Analyst will own collections directly and not just oversee accounts receivable. Financial Statements: Prepare and publish accurate and timely monthly, quarterly, and annual financial statements, including income statements, balance sheets, and statements of cash flow. Month-End and Year-End Close: Coordinate and complete the month-end and year-end closing processes efficiently. Internal Controls: Develop, document, and enforce business processes and accounting policies to maintain and strengthen internal controls. The Controller & Financial Analyst will be responsible for vendor management. Compliance: Manage and comply with local, state, and federal government reporting requirements and tax filings. Financial Analysis and Strategy (Financial Analyst Functions): Budgeting and Forecasting: Lead the company's budgeting, financial forecasting, and long-range planning processes. Reporting: Prepare monthly, quarterly, and annual reporting for Clients as needed utilizing data from the ERP system and financial records. Cash reporting has a set rhythm with weekly and monthly updates. The Controller & Financial Analyst will also report during S3 Board meetings. Performance Analysis: Analyze financial data to identify trends, variances, and opportunities for improvement. Produce management reports, scorecards, and dashboards for stakeholders. Cost Management: Monitor expenditures and perform cost-benefit analysis to identify and implement cost-saving measures and improve operational efficiency. Strategic Guidance: Provide financial insights and strategic recommendations to senior leadership to guide decision-making and support the company's strategic goals. Financial Modeling: Develop and maintain financial models to support business scenarios, new initiatives, and capital expenditure decisions. Cash Flow Management: Monitor and evaluate the company's cash flow and develop strategies to optimize working capital. Qualifications Experience: [5+] years of progressive experience in accounting and finance, with a demonstrated history of both controller and financial analysis functions. Education: Bachelor's degree in Accounting, Finance, or a related field. CPA or CMA designation is highly preferred. Technical Skills: Deep understanding of Generally Accepted Accounting Principles (GAAP) and regulatory reporting requirements. Advanced proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP, financial modeling). Experience with accounting software (e.g., QuickBooks, NetSuite) and business intelligence tools (e.g., Tableau, Power BI). Leadership and Communication: Exceptional communication and leadership skills with the ability to present complex financial information clearly to both financial and non-financial audiences. Analytical Abilities: Strong analytical and problem-solving skills, with a keen attention to detail. Soft Skills: Must be highly organized, self-motivated, and able to manage multiple priorities effectively in a fast-paced environment. Type: Full-time
    $46k-68k yearly est. 59d ago
  • Financial Analyst

    Logan Aluminum 4.2company rating

    Operations analyst job in Russellville, KY

    Essential Principal Duties (non-exempt) or Essential Accountabilities (exempt) Monitors, analyzes, and manages operating costs to ensure financial efficiency and alignment with organizational budgetary objectives. Collaborates with Cross-Functional teams to identify cost-saving opportunities and ensure adherence to established cost-management protocols. Provides clear, data-driven financial insights and reporting to support strategic decision-making and sustain profitability. Prepares, monitors, and refines budgets and forecasts to maintain alignment with financial targets and project milestones. Tracks and evaluates actual expenditures against budgeted amounts to identify variances, determine root causes, and recommend corrective actions. Develops and implements cost-control strategies to improve operational efficiency and reduce waste across departments and projects. Supports monthly and annual accounting close processes, including the preparation of reclassification and accrual journal entries. Provides departmental support for capital project management and inventory tracking Essential Principal Skills and Abilities This position requires strong technical, communication, and interpersonal skills. The position will be able to perform advanced or specialized work that requires knowledge of manufacturing operations and systems. The position will be able to develop nonstandard reports and analysis, provide work direction to others, and design accounting information systems needed for new processes. The incumbent must possess the ability to understand complex accounting issues and provide effective leadership and consultation to others. Education and/or Experience 3+ years experience in accounting is desired. Bachelor's degree in accounting is required. Essential Physical, Sensory and Mental Requirements Incumbent will sit six hours, stand one hour, and walk one hour a day. May lift and carry up to 15 pounds five minutes per day. Will use telephone one hour per day. Will use computer at least four hours per day. Requires good vision, hearing, and speaking. Must read, write, and do math. Will primarily work indoors at a desk within a comfortable office environment; however must be able to also work in the plant environment periodically.
    $46k-67k yearly est. 24d ago
  • Business Analyst

    Bluestone 4.1company rating

    Operations analyst job in Brentwood, TN

    Based in Nashville, TN, this company provides medical services to 90,000+ employees and over 225,000 members. Their model, which integrates wellness and case management with high quality primary and chronic patient care support, provides companies measurable savings in their employee health benefit cost. Job Description The Business Analyst assists the IT staff in understanding the enterprise's operational needs for both automated and manual solutions to business systems and procedures of complex scope between this company and its customers. The Business Analyst is involved in planning, organizing and conducting detailed analytical studies to define problems, identify deficiencies and improve solutions which impact the enterprises' effectiveness, and provides the basis for issue resolution. The Business Analyst is responsible for executing the system definition and design processes within the Software Development Life Cycle (SDLC). They collaborate with users/customers to define business requirements for system enhancements and new functionalities to achieve process improvements. Qualifications Bachelor's degree in Business Administration, Computer Science or equivalent related disciplines. Five+ years experience in business systems analysis, design, modeling, relational databases, technical writing and analysis roles. Strong understanding and breadth of experience with technical systems; ability to identify technical solutions for business problems. Strong to expert understanding of the healthcare industry and the information exchange between providers, clearinghouses, payer and employers. Strong organizational and project management skills. Ability to interact with both internal staff and customer data representatives at all levels. Excellent oral and written skills in order to effectively communicate with customers and internal staff. Ability to develop and deliver presentation materials. Ability to field questions in an open forum or presentation. Ability to formulate and define systems scope and objectives through research, due diligence and strong interactions with customers. Solid understanding and practical experience in the use of SQL and applicable querying requirements. Additional Information
    $60k-83k yearly est. 60d+ ago
  • SOC Analyst

    Arctiq

    Operations analyst job in Brentwood, TN

    Arctiq is a leader in professional IT services and managed services across three core Centers of Excellence: Enterprise Security, Modern Infrastructure and Platform Engineering. Renowned for our ability to architect intelligence, we connect, protect, and transform organizations, empowering them to thrive in today's digital landscape. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries. Position Overview: Do you have an analytical and flexible mindset, a demonstrated strong work ethic and are motivated to seek out and solve complex security problems? If so, Arctiq invites you to join their Security Operations Center team. As a Security Operations Centre (SOC) Analyst, you will be responsible in handling cybersecurity attacks. Analyze and respond to alerts, compromise, breaches and proactively develop defensive measures and capabilities. Handle information security incidents and other adverse security events. Responsibilities: Use forensic, incident response, and process expertise to respond to and investigate system, service, or network attacks and breaches alone and as part of a team. Apply security knowledge, skills, and abilities with supervision on projects and programs. Work with Security Engineers to plan and build proactive defenses, automation, and event detection into the Arctiq SOC. Work with customers on investigations. Work as part of a team to formulate new or enhance existing processes, policies, and standards. Provide excellent quality of Customer Service. Meet or exceed customer expectations. Understand the overall processes and procedures of the Arctiq SOC and their relevance to the managed client. Work non-traditional hours and respond to on-call requests in a 24 x 7 service environment. Qualifications: One or more years in an IT security role or IT support role with significant security responsibilities. Demonstrated expertise in one or more of the following domains Data Security, Digital Forensics, Incident Response and Analysis, IT Systems and Operations, Network Security, Systems and Applications Security or Vulnerability Management. Excellent oral and written communication skills. Individuals will be required to submit to a background examination. Demonstrated ability in effective communication and collaborating in a high-performance team environment. Demonstrated commitment to customer service. Experience functioning in diverse workgroups Experience working with a SIEM Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply. We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.
    $51k-71k yearly est. 60d+ ago
  • Analyst, Systems Exempt

    Cottonwood Springs

    Operations analyst job in Brentwood, TN

    We are seeking a highly motivated and experienced individual to serve as the primary point of contact for central coordination of various hospital-based systems such as physical access control systems and building automation systems. This role will be responsible for coordinating with our OEMs, VAR partners and service providers to ensure hospital-based ACS/BAS technology is supportable. The position is responsible for the annual budgeting required for routine maintenance, upgrades and replacements. Essential Functions: System Management: Coordinate with the OEMs, VAR partners, and service providers the implementation, maintenance, and upgrades of physical access control systems, building automation systems and possibly nurse call systems to ensure optimal performance and security. Supplier/Vendor Management: Establish and manage relationships with suppliers and vendors, including negotiating contracts, ensuring service level agreements (SLAs) are met, and coordinating the integration of new technologies. Operational Oversight: Monitor system performance, conduct regular audits, and implement improvements to enhance system efficiency and reliability. Security Compliance: Ensure that all systems comply with relevant security policies, standards, and regulations. Conduct regular risk assessments and implement necessary measures to mitigate potential threats. Technical Support: Coordinate technical support and troubleshooting assistance to end-users and stakeholders. Coordinate with vendors for advanced support and issue resolution. Documentation and Reporting: Maintain comprehensive documentation of system configurations, changes, and maintenance activities. Prepare regular reports on system performance and project status for senior management. Project Management: Lead and manage projects related to the deployment and enhancement of access control and building automation systems, ensuring they are completed on time and within budget. Performs other duties as assigned. Regular and reliable attendance. KNOWLEDGE, SKILLS & ABILITIES: The requirements listed below are representative of the knowledge, skills and/or abilities required. EDUCATION: A two-year associates degree focused on information technology. A bachelor's degree in information technology is a plus. Experience in a security management or facilities management role. Knowledge of industry standards and best practices related to physical security and building automation. EXPERIENCE: Minimum of 5 years of experience in managing physical access control systems and building automation systems. Experience in hospital plant management and/or building operations is preferred. CERTIFICATIONS/LICENSURE: A Physical Security Professional (PSP) certificate is preferred but not required. A CCST, CAP or ACP certificate is preferred but not required. SKILLS AND ABILITIES: Business Mathematical Skills -- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs. Technical Computer Skills: Demonstrate use of intermediate computer operations (basic programming, relational databases, and operating systems) and intermediate software packages. Complex Communication -- Frequently communicates complex information and interacts with management. Can present, resolve, and address delicate situations. Can motivate and persuade others. Varied Business Problems -- Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedents, and practices. Department Specific Impact -- Decisions impact the management and operations within a department. May contribute to business and operational decisions that affect the department. Functional Independent Judgement -- Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others. Project Management Planning / Organization -- Handle multiple projects simultaneously including task delegation, project oversight, and resource allocation. PHYSICAL AND MENTAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT AND TRAVEL REQUIREMENTS: Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. Works in well-lit, ventilated and climate controlled office environment with routine office equipment; some equipment has moving mechanical parts. In hospital environment, may be exposed to hazards and unusual elements, which may include but are not limited to bloodborne pathogens and / or contagious illnesses, toxic chemicals, and biohazardous materials which may require extensive safety precautions and the use of protective equipment. Noise level in the work environment is typical for an office and/or hospital environment. Moderate overnight travel (up to 10%) by land and/or air.
    $57k-74k yearly est. Auto-Apply 60d+ ago

Learn more about operations analyst jobs

How much does an operations analyst earn in Clarksville, TN?

The average operations analyst in Clarksville, TN earns between $32,000 and $69,000 annually. This compares to the national average operations analyst range of $44,000 to $90,000.

Average operations analyst salary in Clarksville, TN

$47,000
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