Operations analyst jobs in Connecticut - 420 jobs

Our client is seeking a Business/Systems Analyst to join their team! This position is located in Stamford, Connecticut. Develop and own Business Requirement Documents (BRDs) to define chat, chatbot, and IVR product enhancements, customer experience improvements, and digital engagement strategies Collaborate cross-functionally with product managers, UX/UI designers, developers, and external vendors to ensure seamless implementation of chat, chatbot, and IVR solutions Analyze chat and IVR performance data, customer interactions, and pain points to identify improvement opportunities Translate customer needs into clear, actionable business and functional requirements with use cases, process flows, and user stories across chat and IVR journeys Partner with data and analytics teams to define and track KPIs such as: containment rate, deflection, CSAT, chat adoption, IVR completion rates Ensure all requirements align with customer expectations, operational feasibility, and business goals Conduct pre- and post-deployment user testing to validate enhancements and identify potential issues Facilitate stakeholder discussions, ensuring transparency, alignment, and prioritization of chat and IVR initiatives Document and maintain process improvements to streamline digital self-service, chat interactions, and agent handoff experiences Desired Skills/Experience: 3+ years of experience as a Business Analyst in digital servicing, chat, chatbot, IVR, or customer experience Proven ability to create BRDs, user stories, use cases, and process flows for customer-facing digital and voice products Experience working with chat platforms, chatbot solutions, and IVR systems Experience with business analysis tools such as: JIRA, Confluence, Microsoft Visio, and other BA documentation software Familiarity with Agile and Scrum methodologies in software development Knowledge of customer experience best practices and UX principles Excellent analytical, communication, and stakeholder management skills Experience working in telecommunications or digital customer support environments Understanding of APIs, web services, and conversational AI Prior experience with automation and AI-driven optimization for chatbots or IVR Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $42.00 and $50.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

We're hiring an Order Management Analyst to take ownership of the end-to-end factory purchase order process. This role plays a critical part in maintaining order accuracy, supporting internal commercial teams, and strengthening supplier performance across a global supply base. You'll work cross-functionally with supply chain, finance, customer experience, and vendors to proactively manage timelines, resolve issues, and improve operational efficiency. Hybrid schedule: 3 on-site / 2 remote Key Focus Areas Full lifecycle PO management from creation through delivery Pricing, lead time, and shipment tracking with high attention to detail Supplier coordination to improve delivery performance and lead times Partnership with AP on invoice discrepancies and payment issues Internal communication around delays, risks, and client impact Support of cross-functional initiatives and process improvements Ideal for someone with experience in order management, purchasing, or supply chain who wants broader ownership and visibility.

We are seeking a highly motivated, intellectually curious, and highly skilled data analyst to join our Stamford, CT team as an Execution Analyst. This role is designed as a foundational entry point into algorithmic trading analysis with a clear path toward becoming a subject matter expert in execution strategy and performance. In this role, you will contribute to monitoring, evaluating, and optimizing client performance and learn to produce meaningful insights and actionable recommendations that drive value for both individual clients and the firm at large. You will work closely with senior analysts and product specialists and grow with their support into a client-facing, high-impact contributor in electronic trading and execution consulting. Specifically Specifically, you will: Gain deep knowledge of US equity market structure and electronic trading behavior Learn to evaluate algorithm performance across clients and strategies Build fluency in statistical methods and coding practices for performance analysis Develop communication and presentation skills for internal and client-facing interactions Take on increasing ownership of monitoring, analysis, and strategic recommendation processes Grow into a role that directly influences client outcomes and firm-wide algorithmic execution strategy Responsibilities Analyze client order data and market data to answer challenging, open-ended research questions Assist in the collection and monitoring of algorithm performance data across individual clients and global portfolios Help document client objectives and implement custom measurement processes toward each client's evolving goals Support the evaluation of algorithmic behavior through statistical analysis and data visualization Collaborate with senior analysts to generate insights for internal teams and client reporting Contribute to building client presentations that communicate key findings and areas for improvement Stay abreast of current events, changes in the liquidity landscape, and team research to participate in team discussions around market events, microstructure developments, and algorithm design Qualifications MS or PhD in a quantitative field such as Computer Science, Statistics, Engineering, Mathematics, or a related discipline 2 years of experience in answering research questions supported by statistical evidence-going beyond reporting results to generating meaningful insights (this can be in a graduate program) Proven programming, statistics, and data analysis skills (e.g., Python, SQL, R) Strong analytical thinking and a demonstrated interest in solving complex problems Excellent written and verbal communication skills High attention to detail and a structured approach to tasks Eagerness to learn about financial markets, electronic trading, and data-driven decision-making Positive, collaborative attitude, a strong sense of ownership and curiosity, and consistent drive to go above and beyond to deliver on shared goals Willing to work in Stamford, CT in person daily and, over time, travel to client meetings as needed #J-18808-Ljbffr

The Vanderblue Team is seeking a highly organized, detail-oriented, and proactive Operations Coordinator to support daily operations, represent the team at the front desk, and provide administrative support to the company's CEO. This role is critical to the team's first impression, office functionality, and overall efficiency. The Operations Coordinator serves as the hub of the office-managing incoming communication, maintaining a polished workspace, and acting as an extra set of hands on leadership initiatives, making it an excellent opportunity to gain broad exposure to the real estate business. Key Responsibilities: Executive & Leadership Support: Provide administrative support to the CEO, primarily focused on email management and calendar scheduling. Collaborate with leadership and team members on projects that improve systems, processes, and the overall team experience. Support client care initiatives, including sending note cards, gifts, and other thoughtful touchpoints, with an emphasis on quality and consistency rather than volume. Assist with planning and execution of client-facing and team events such as happy hours, community events, and client appreciation events. Gain exposure to multiple aspects of real estate operations, making this a strong learning and growth role. Office Coordination & First Impressions: Act as the go-to person for general office needs, troubleshooting issues and maintaining smooth daily operations. Serve as the first point of contact for all in-office visitors, ensuring a warm, professional, and welcoming experience at the front desk. Manage day-to-day office upkeep, organization, and presentation to ensure the space is always client-ready. Communication & Lead Intake: Handle all incoming phone calls to the team, routing calls appropriately and providing excellent first-touch service. Respond to and triage inquiries from the team's website and other incoming lead sources, ensuring timely follow-up or handoff. Maintain professionalism and brand consistency in all verbal and written communication. Required Qualifications: Strong organizational skills with exceptional attention to detail. Professional, polished communication skills and comfort interacting with clients, agents, and vendors. Ability to multitask, prioritize, and adapt in a fast-paced environment. High level of reliability, initiative, and problem-solving ability. Proficiency in Microsoft Office Suite and Google Suite. Preferred Qualifications: Minimum of 2 years of experience in the real estate industry. Experience handling inbound calls and lead intake. Familiarity with real estate CRM systems and basic marketing tools. Background in office coordination or operations support. Why Join the Vanderblue Team? Be part of a high-performing, collaborative real estate team known for excellence and innovation. Play a visible role in daily operations and leadership initiatives. Gain hands-on exposure to all facets of a successful real estate business. Grow in a supportive, fast-paced environment with opportunities to learn and advance. If you are detail-oriented, service-driven, and enjoy being at the center of a team's operations while learning the real estate business, we encourage you to apply!

Archway Dental Partners is a forward-thinking dental support organization (DSO) that empowers high-performing dental practices through operational support, technology, and strategic leadership. We are committed to improving patient access, care quality, and provider success through scalable, efficient, and compliant infrastructure. Position Summary We are seeking a highly motivated and detail-oriented Financial Planning Analyst (FPA) to join our dynamic finance team. The successful candidate will play a critical role in driving the company's financial planning, budgeting, forecasting, and analysis processes. This role requires a strong analytical mindset, exceptional communication skills, and the ability to collaborate across departments to provide actionable insights that enhance decision-making. Key Responsibilities Financial Planning & Analysis Develop and maintain financial models to support budgeting, forecasting, and long-term planning. Prepare, analyze, and present financial performance reports, including variance analysis, trends, and key performance indicators (KPIs). Partner with departmental heads to align budgets and forecasts with company objectives. Budgeting and Forecasting Coordinate the annual budgeting process and ongoing forecasts. Analyze budget submissions and forecasts to ensure accuracy and alignment with strategic goals. Data Analysis & Reporting Provide regular financial and operational insights to senior leadership. Develop dashboards and visualizations to present data clearly and effectively. Identify risks and opportunities, recommending actions to improve financial performance. Strategic Support Support business decision-making by providing ad-hoc analysis and scenario modeling. Analyze market trends, competitor performance, and internal operations to identify growth opportunities. Process Improvement Evaluate and improve financial processes to enhance efficiency and accuracy. Implement and optimize financial planning tools and systems. Qualifications Bachelor's degree in Finance, Accounting, Economics, or a related field (Master's or CPA/CFA preferred). 3-5+ years of experience in financial analysis, budgeting, forecasting, or related roles. Experience in healthcare is a plus. Advanced proficiency in Microsoft Excel (e.g., financial modeling, pivot tables, macros). Experience with financial planning software (e.g., Adaptive Insights, Hyperion, or Anaplan). Familiarity with ERP systems (e.g., SAP, Oracle) and data visualization tools (e.g., Tableau, Power BI). Strong analytical and problem-solving skills. Excellent communication and presentation skills. Proven ability to work independently and as part of a team. High attention to detail and organizational skills. Why Archway? Competitive compensation and benefits package. Opportunities for professional growth and development. Collaborative and innovative work environment.

Epic OpTime Application Analyst (Hybrid) We're looking for an experienced Epic OpTime Analyst who enjoys digging into the build, solving problems, and making the OR run more efficiently. If you're certified in OpTime (Anesthesia a plus) and want to work somewhere your ideas are valued and your work makes a real impact on patient care, this could be a great fit. What employees are saying: I felt valued and supported by my managers throughout the entire duration of my tenure. Hands down one of the most rewarding career experiences I have ever had! Excellent place to work, atmosphere is great, people are friendly, excellent benefits! Title Epic Application Analyst - OpTime Location: Stamford, CT Hybrid Salary: $120,000 - $135,000 In this role, you'll take ownership of the design, build, and support of OpTime and Anesthesia. You'll work closely with clinical teams to improve workflows, manage integrations like SPM and TrackCore, and help keep the systems that support surgical care running smoothly. What You'll Be Doing Building and maintaining Epic OpTime and Anesthesia applications Partnering with clinical and IT teams to improve workflows and user experience Managing and troubleshooting third-party integrations Providing training, documentation, and support for end users What We're Looking For Epic OpTime certification (Anesthesia certification a plus) 3+ years of Epic or application support/build experience Strong communication and problem-solving skills Someone who genuinely enjoys using technology to improve healthcare This is a solid opportunity for someone who knows the Epic build inside and out and wants to be part of a team that appreciates good work and good people

Prepares asset, liability, and financial account entries by compiling and analyzing account information. Reporting of data in respective Finance systems. Journal entries Support of month end close Account reconciliations Transactional type responsibilites Special projects within group functions/ accounting as needed General acccounting experience SAP experience required Strong excel knowledge Strong communication skills Enjoys working as part of a team Microsoft suite Experience with building slides and reporting Bachelor degree. Accounting or Finance degree preferred.

Lane Construction is one of America's leading construction companies, specializing in large, complex civil infrastructure. For 135 years, it has contributed to the development of the country's transportation systems including the Interstate Highway System and a vast network of roads, bridges, airports, metros, and railways. Lane specializes in mobility, tunneling, and water resources to address sustainable development and climate change adaptation challenges. Responsibilities Corporate Finance Analyst: Compiles components of the Company's monthly projections and analyzes forecast data provided by operations or corporate departments for reasonableness. Reviews and analyzes corporate overhead costs in comparison to budget. Assists with various tasks involving cash flow models and developing/tracking company metrics. Assists with various construction contract accounting tasks. Assists with ad-hoc projects and presentations for management and others. Project Finance Analyst: Supports project management team in interpreting financial data and project financial health on a monthly and/or weekly basis. Ensures timely and accurate reporting of financial information for project(s) to Corporate Finance which includes reporting actual data and look-ahead forecasts. Works with various functions at the project site, including operations, cost control, and administration to ensure transactions are processed timely and accurately. Reviews the account entries for subcontractor costs and payments. Monitors project cash flow and authorizes vendor payments. Ensures systems and processes at the project level are in line with Company standard procedures. Shared Responsibilities: Supports bi-annual budget/forecast process for project(s) by preparing compiling income statement, balance sheet, and cash flow information, and analyzing data provided for reasonableness. Prepare monthly internal reports for various levels of management Performs other duties as assigned. Requirements Bachelor's Degree 2 years of experience in accounting/finance or equivalent Lane Construction offers a comprehensive benefits package with an excellent opportunity to grow and be part of one of the most respected names in the construction industry. Lane is an Equal Opportunity Employer.

This role is eligible for our hybrid work model: 2 days in-office Associate Analyst, SEM Operations We're a data-driven organization, which makes our performance marketing team the brains of our operation. On the cutting edge of customer and business analytics, they make sure all our decisions and innovations are based on the latest insights. We are constantly testing new and innovative campaign ideas beyond the typical engine best practices. Why this job's a big deal: As an Associate SEM Analyst, you'll play a key role in driving growth through paid search and performance marketing. You'll manage large-scale search campaigns across platforms like Google Ads and Microsoft Advertising, optimizing spend and performance through rigorous analysis and testing. Your work will directly impact customer acquisition, retention, and profitability-helping us stay competitive in a fast-paced, data-driven marketplace. In this role you will get to: Execute, monitor, and optimize SEM campaigns across Google, Bing, and other search platforms to achieve KPIs related to ROI, conversion rate, and cost efficiency. Perform keyword research, audience segmentation, and bid strategy optimization to improve reach and quality of traffic. Collaborate with data science and analytics teams to develop dashboards, reports, and performance models that track campaign performance and identify optimization opportunities. Conduct A/B and multivariate tests to refine ad copy, landing pages, and bidding strategies. Partner with creative, product, and analytics teams to ensure campaigns align with broader marketing and brand strategies. Analyze competitor activity, market trends, and search landscape changes to inform ongoing campaign strategy. Manage budgets, pacing, and forecasting to ensure spend is optimized and aligned with business goals. Continuously explore and test automation and AI tools to drive scale and performance efficiency. Who you are: 1-2 years of experience in SEM or performance marketing, ideally within an e-commerce, travel, or consumer-focused digital environment. Strong knowledge of Google Ads, Microsoft Advertising, Google Analytics (GA4) Advanced proficiency in Excel/Google Sheets; experience with SQL Experience with Python, or Tableau is a plus Proven analytical and quantitative skills-comfortable using data to make decisions, measure results, and identify new opportunities. Familiar with conversion tracking, attribution modeling, and campaign optimization techniques. Strong attention to detail, with the ability to manage multiple campaigns and deadlines simultaneously. Excellent communicator who can clearly present findings and recommendations to both technical and non-technical stakeholders. Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust. The Right Results, the Right Way is not just a motto at Priceline; it's a way of life. Unquestionable integrity and ethics is essential. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant. The salary range for this position is $70,000- $90,000 USD. #LI-VM1 #LI-Hybrid Who we are WE ARE PRICELINE. Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives. Whether it's a dream vacation, your cousin's graduation, or your best friend's wedding - we make travel affordable and accessible to our customers. Our culture is unique and inspiring (that's what our employees tell us). We're a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn't stabilized. We're on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration. Priceline is part of the Booking Holdings, Inc. (Nasdaq: BKNG) family of companies, a highly profitable global online travel company with a market capitalization of over $80 billion. Our sister companies include Booking.com, BookingGo, Agoda, Kayak and OpenTable. If you want to be part of something truly special, check us out! Flexible work at Priceline Priceline is following a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday). On the remaining days, you can choose to be remote or in the office. Inclusion is a Big Deal ! To be the best travel dealmakers in the world, we believe our team should reflect the broad range of customers and communities we serve. We are committed to cultivating a culture where all employees have the freedom to bring their individual perspectives, life experiences, and passion to work. Priceline is a proud equal opportunity employer. We embrace and celebrate the unique lenses through which our employees see the world. We'd love for you to join us and help shape what makes our team extraordinary. Applying for this position We're excited that you are interested in a career with us. For all current employees, please use the internal portal to find jobs and apply. External candidates are required to have an account before applying. When you click Apply, returning candidates can log in, or new candidates can quickly create an account to save/view applications.

Job Description Fund Operations Analyst Department: Fund Operations Reports To: Director of Fund Operations About the Role We are seeking a technically skilled recent graduate with a foundation in data science, computer science, or engineering who is interested in applying their expertise to investment operations. This role is ideal for an analytical problem solver who wants to learn institutional investment fund operations while applying technical skills to build efficiency into the fund oversight process. As a Fund Operations Analyst, you'll be responsible for various control procedures utilized to ensure timely and accurate reporting of valuations, performance and trading activity for institutional investment funds. You will help to bridge complex financial operations with modern automation techniques. This will include developing scripts that streamline manual processes, creating tools that identify discrepancies across large datasets, and transforming data from multiple sources into actionable insights. This position offers the opportunity to apply technical skills to optimize mission-critical fund operations while gaining exposure to institutional investment management. The Wilton office is moving to Merritt 7, Norwalk in December of 2025. Interested candidates should apply online at *********************************** with a resume and cover letter. What You'll Actually Do Analyze & Investigate Data reconciliation: Match investment manager data against administrator records across multiple sources Fund NAVs: Review fund accounting packages to verify accuracy of fund Net Asset Values Performance analytics: Compare fund returns against benchmarks, investigate variances, and identify trends Risk identification: Spot potential valuation issues, trade breaks, and reporting errors before they escalate Cash flow modeling: Track and allocate capital movements across funds and separate accounts Reporting: Assist with year-end audits, financial statement reviews, and regulatory reporting Build & Automate Develop automation tools using Python, SQL, or similar languages to reconcile data from investment managers, administrators, and custodians Create scripts and dashboards that flag discrepancies automatically instead of relying on manual reviews Optimize existing processes by identifying bottlenecks and implementing data-driven solutions Integrate new technologies into daily workflows (Canoe, Salesforce, Power BI, internal databases) Design and monitor data validation systems for daily, weekly, and monthly fund valuations Collaborate & Learn Work with investment teams, external managers, and administrators to resolve discrepancies Support fund launches and manager transitions as the technical point of contact Contribute to special projects including due diligence analysis and process improvement initiatives Qualifications Required: Bachelor's degree in Data Science, Computer Science, Engineering, Finance, Accounting, or related field Demonstrated programming proficiency in Python, SQL, Java, or similar languages Advanced Excel skills with experience in automation (macros, VBA, or Python integration) Strong analytical and problem-solving abilities with exceptional attention to detail Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences Preferred: Prior exposure to investment accounting, fund operations, or financial services Familiarity with hedge funds, private equity, or alternative investment structures Experience with data visualization tools such as Tableau or Power BI Academic coursework or project experience in financial modeling or quantitative analysis What Sets This Role Apart This position is designed for technically minded professionals who have a strong interest in institutional finance and operations and can contribute to building solutions to automate repetitive tasks. You'll have meaningful input in identifying operational inefficiencies and assisting in developing tools that create lasting impact. Your work will directly support fund operations managing significant institutional assets while providing exposure to sophisticated investment strategies. The knowledge of investment operations and technical skills you develop here will form a solid foundation for growth within the financial services industry. Commonfund is committed to building diverse teams and encourages candidates from all backgrounds to apply. We welcome recent graduates who are eager to contribute meaningfully from day one.

General Job Holder: Job Title: Controls Operations Analyst Division: BSS - UCO Reports To: As per Beazley's organisation chart About the team: The Control Operations team is responsible for monitoring key Underwriting and Claims' controls on behalf of the business, report findings and support stakeholders in driving effective control environment using the insight generated through monitoring. The team partners with the Underwriting trading teams, Group Claims Team as well as Operations and Shared service team within Beazley Shared Services. Key Relationships: Underwriting and Claims Operations (UCO) Management and staff, Internal Audit, Risk Management and Compliance Job Summary: The purpose of the role is to drive effective control monitoring, always focusing on the "so what" and use the insights to drive improvements in Beazley's control environment. The role requires the job holder to effectively partner with the business and proactively support our stakeholders by providing them overarching themes and trends on the controls operating in their areas, identify gaps/risks and collaborate with the stakeholders to agree on actions to mitigate them. Key Responsibilities: Performs review of policies and claims for compliance to established protocol. Perform assigned control monitoring and reporting tasks, at direction of the Manager, Controls Operations. Build effective working relationships within the team, UCO management and other key contacts. Perform all tasks in accordance with documented procedures and comply with established standards for timeliness, quality, professionalism and accuracy. Manage daily tasks to ensure business needs are consistently met. Prepare reports and presentations by leveraging advanced data analytics tools to enhance reporting and insights. Monitor team's mailbox and ensure emails are acted in timely fashion Ensure procedure documentation for assigned tasks are kept up to date and reviewed annually Participate in cross training within the team as per the business needs Personal Specification: Skills & Abilities Ability to apply standards to specific underwriting/claims monitoring, understand principles involved and practicalities in complying with these; Strong focus on accuracy, attention to detail; diligent in maintaining records and documenting decisions taken Ability to communicate effectively Strong presentation skills Ability to work to tight deadlines and prioritise multiple tasks Strong administration and organisational skills Advanced-level Excel (advanced formulas, PivotTables, Power Query, VBA) and Power BI for data visualization and dashboard creation. Knowledge & Experience Experience in Financial Services, preferably within the insurance sector Experience in risk management, compliance or audit role a plus Aptitude & Disposition Task-focused, self-motivated and flexible Consistently professional approach; able to successfully interact with managers and support personnel Positive, enthusiastic and service-oriented General It is important that within all your interactions both internally and externally you adhere to Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to: Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the FCA and PRA Conduct. Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system. Display business ethics that uphold the interests of all our customers. Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs. Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management. Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups. Who We Are: Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer. Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons. Our Culture We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world. Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers. Be bold Strive for better Do the right thing Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this. We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success. Explore a variety of networks to assist with professional and/or personal development. Our Employee Networks include: Beazley RACE - Including, understanding and celebrating People of Colour Beazley SHE - Successful, High potential, Empowered women in insurance Beazley Proud - Our global LGBTQ+ community Beazley Wellbeing - Supporting employees with their mental wellbeing Beazley Families - Supporting families and parents-to-be We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as: Internal Pathways (helping you grow into an underwriting role) iLearn (our own learning & development platform) LinkedIn Learning Mentorship program External qualification sponsorship Continuing education and tuition reimbursement Secondment assignments The Rewards The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization Attractive base compensation and discretionary performance related bonus Competitively priced medical, dental and vision insurance Company paid life, and short- and long-term disability insurance 401(k) plan with 5% company match and immediate vesting 22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs Up to $700 reimbursement for home office setup Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance Up to 26 weeks of fully paid parental leave Up to 2. 5 days paid annually for volunteering at a charity of your choice Flexible working policy, trusting our employees to do what works best for them and their teams Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $70,000-$77,000 per year plus discretionary annual bonus. Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.

Spectrum The Business Analyst serves as a liaison between the business community (Bulk MDU Markets, Network Operations, Field Operations, Customer Operations, and Billing) and technical organizations (IT, Technology Services, Engineering, and Product) and/or vendors in order to provide technical solutions to meet user needs. Possesses expertise in the business unit(s) supported as well as an understanding of the technical organization's systems and capabilities. Provides complex analysis services, translating user needs into detailed specifications to allow Information Technology Department to deliver an appropriate solution. Works independently with minimal supervision. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience. Analyze business partner's operations to understand strengths and weaknesses in order to determine opportunities to automate processes and functions. Assist in business process redesign and documentation as needed for new technology. Translate high-level business requirements into functional specifications for the technical organization and/or vendors. Manage changes to such specifications. Negotiate agreements and commitments by facilitating communication between business unit(s) and technical teams and/or vendors from initial requirements to final implementation. Work with business partners within one business function to align technology solutions within business strategies. Assist Project Managers in development of project plans and use associated project planning tools as needed. Conduct feasibility studies to assess cost/benefit, efficiency and technical viability of solutions to business problems. Analyze business processes, functions, and procedures to determine most effective business systems software to meet the needs of the organization. Establish specifications and objectives based on business requirements and cost effectiveness; provide recommendations to management personnel. Collaborate with management in systems development and design. Develop test plans and coordinate software testing. Perform other duties as assigned. REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write, speak and understand English Working knowledge of high speed data and WiFi products, digital portals/platforms, and required operational processes and systems Excellent interpersonal skills and ability to present performance feedback effectively Excellent presentation skills with small- to medium-sized groups Strong analytical ability Ability to work independently Education Bachelor's degree in business administration, computer science or related field Related Work Experience Procedural documentation and project implementation experience PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Demonstrated project management and leadership abilities Working knowledge of bulk MDU markets and required operational processes and systems Education CAPM (Certified Associate in Project Management) or CBAP (Certified Business Analysis Professional) Certifications Related Work Experience 5 years' experience years' experience eliciting business and technical requirements in a highly complex environment of call center/customer care operations management experience 3-5 years' experience developing and refining process flows 3-5 years' experience creating test plans and executing software and/or process validation testing WORKING CONDITIONS Normal office conditions

Country: United States of America Otis is the world leader in reliable, efficient and technologically advanced elevators, escalators and people-moving systems. Our revolutionary Gen2 elevators, energy-saving ReGen™ drives and NCE “green” escalator have clearly set the industry standard for innovation, safety, and performance. More than 2.4 million Otis elevators and escalators are currently in operation throughout two hundred different countries. We are proud to have a global team that continues to rise to the challenges of a fast-moving company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures. So just imagine where we can take you! The Otis Service Center, NA Parts Center, is looking for a Operations Analyst to join our team. On a typical day you will: The NA Parts Center is responsible for receiving, inventory control and distribution of Otis Service and Modernization parts globally. Duties include daily data collection and analysis exploiting parts distribution trends and inventory control improvement and sustainment initiatives. Candidate must be consummate problem solver and collaborator using data for calls to actions committed to continuous improvement. Candidate must also be a strong partner and communicator with internal and external colleagues including but not limited to third party logistics, transportation providers, supply chain, suppliers, sales representatives and project managers in a fast-paced warehousing environment. What you will need to be successful: Education The successful candidate should have a High School diploma or equivalent. A bachelor's degree preferred. Experience/Qualifications Candidate should have knowledge and understanding of basic warehousing parts distribution skills. Enjoy a positive attitude with the ability to work independently. Demonstrate advanced skills in Microsoft Excel/Access for inventory comparisons charts independently. Use or learn Linux/Mainframe, Structured Query Language (SQL), and other software integrations. Identify and analyze elevator service and modernization parts for inventory purchase orders, receiving, discrepant, damages, parts identification, counting, order fulfillment and order transport in coordination with third party providers. Perform inventory controls to identify justifiable cycle counts and acceptance of adjustments while using Microsoft Excel/Access and other applications, where applicable. Possess a working knowledge of receiving and shipping operations including distinguishing between purchase order types, ordering new material, inventory storage, and order fulfillment practices in data analysis. Practice excellent interpersonal, organizational, verbal, and written communication skills. Flexibility to accommodate changes in production and work schedules to meet deadlines including weekend work and overtime as requested. Adhere to Otis safety and quality standards and absolutes. Able to safely lift a minimum of 49 lbs. (unassisted), bending, walking, standing, sitting in warehousing and manufacturing environments. Ability to travel up to 10% of the time. Minimum of 2-3 years working in elevator service parts environment or adjacent industry is preferred. Adaptable candidates with strong data driven skills okay if willing to jump in and learn. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at ****************. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Country: United States of America Otis is the world leader in reliable, efficient and technologically advanced elevators, escalators and people-moving systems. Our revolutionary Gen2 elevators, energy-saving ReGen drives and NCE "green" escalator have clearly set the industry standard for innovation, safety, and performance. More than 2.4 million Otis elevators and escalators are currently in operation throughout two hundred different countries. We are proud to have a global team that continues to rise to the challenges of a fast-moving company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures. So just imagine where we can take you! The Otis Service Center, NA Parts Center, is looking for a Operations Analyst to join our team. On a typical day you will: The NA Parts Center is responsible for receiving, inventory control and distribution of Otis Service and Modernization parts globally. Duties include daily data collection and analysis exploiting parts distribution trends and inventory control improvement and sustainment initiatives. Candidate must be consummate problem solver and collaborator using data for calls to actions committed to continuous improvement. Candidate must also be a strong partner and communicator with internal and external colleagues including but not limited to third party logistics, transportation providers, supply chain, suppliers, sales representatives and project managers in a fast-paced warehousing environment. What you will need to be successful: Education The successful candidate should have a High School diploma or equivalent. A bachelor's degree preferred. Experience/Qualifications * Candidate should have knowledge and understanding of basic warehousing parts distribution skills. * Enjoy a positive attitude with the ability to work independently. * Demonstrate advanced skills in Microsoft Excel/Access for inventory comparisons charts independently. * Use or learn Linux/Mainframe, Structured Query Language (SQL), and other software integrations. * Identify and analyze elevator service and modernization parts for inventory purchase orders, receiving, discrepant, damages, parts identification, counting, order fulfillment and order transport in coordination with third party providers. * Perform inventory controls to identify justifiable cycle counts and acceptance of adjustments while using Microsoft Excel/Access and other applications, where applicable. * Possess a working knowledge of receiving and shipping operations including distinguishing between purchase order types, ordering new material, inventory storage, and order fulfillment practices in data analysis. * Practice excellent interpersonal, organizational, verbal, and written communication skills. * Flexibility to accommodate changes in production and work schedules to meet deadlines including weekend work and overtime as requested. * Adhere to Otis safety and quality standards and absolutes. * Able to safely lift a minimum of 49 lbs. (unassisted), bending, walking, standing, sitting in warehousing and manufacturing environments. * Ability to travel up to 10% of the time. * Minimum of 2-3 years working in elevator service parts environment or adjacent industry is preferred. Adaptable candidates with strong data driven skills okay if willing to jump in and learn. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at ****************. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Responsible for administration and product support of routine to semi-complex analytical, administrative research, creating and maintaining management tracking reports and data entry functions related to residential, consumer and commercial loans minimizing risk to the bank. This position requires a sound understanding of local, state, and federal lending compliance and regulations. Additionally, the Loan Servicing Operations Support Analyst I will be expected to assist in implementing new projects that align with the Banks' strategy of increased efficiency and prudent growth while paying attention to detail from a risk control perspective to mitigate monetary and reputation risk for the Bank. Reporting to the Loan Servicing Operations Manager the Loan Servicing Operations Support Analyst I will ensure the efficient operation and servicing of the Bank's Commercial, Residential and Consumer Loan portfolios to include servicing and reporting of participation, investor loans, escrow administration, new loan set-up, flood, hazard and private mortgage insurance monitoring and tracking. Support monitoring and resolving issues and providing input into the overall control environment of our systems to increase operational efficiency and reduce risk. Assist in identification, control and modification of operational risks associated with Loan Servicing. Maintain a sound knowledge of regulation and law, loan accounting requirements and interpret, implement, and administer company policies, procedures, manuals and systems to ensure proper controls are in place to maintain compliance with all applicable regulations. This position is responsible for helping to identify and make recommendations on such items as improved efficiencies, policies and procedures, actions to achieve plans and the like. The ideal candidate will embrace continuous improvement methodologies and efficiencies and operate with a keen eye towards strong and effective internal controls while driving a client first culture within their areas of responsibility. FUNCTIONAL: Works as a key member of the Loan Servicing Team responsible for boarding new loans to the core system and conducting the quality control new loan review, investor remittance, loan file maintenance review, loan servicing, tax escrow, insurance, loan payment, collateral documentation, participation loans, construction loans, quality control functions, report writing, paid loans and accurate document retention functions. Work in conjunction with the Loan Servicing Operations Manager and Finance Department to ensure that charge-offs, write-downs and recoveries are processed timely and accurately on the Bank's loan systems and balance sheet. Performs the processing and timely payment of real estate taxes, insurances and wire transfers. Assists with clients' problems and complaints, researching records, and resolving matters. Conducts post-closing new loan review of audit of files verifying accuracy of new loan set-up, that the loan closed in accordance with loan policy and all stipulations have been met. Responsible for accurate and timely investor reporting for all investor loans. Ensures accuracy of sold and purchased Investor Loan System set-up. Ensures the accurate and timely incoming and outgoing remittance of monthly payments to investors and reconciliation of custodial accounts on a daily and monthly basis Ensures compliance with Real Estate Settlement Procedures Act (RESPA) requirements as they pertain to Initial and Annual Escrow Statements. Performs the collection of bills, disbursement of funds from escrow/General Ledger accounts and the submission of payments related to Real Estate Taxes, Flood Insurance, Homeowner's Insurance, Private Mortgage Insurance premiums. Performs and monitors the tracking of Flood and Hazard insurance, ordering of forced place insurance as required. Also, keyman life insurance policy, stock certificates and life insurance policies pledged as collateral. Assists in the development of new products and services that enhance internal and external client service as well as improve process effectiveness and efficiencies within the department. Updates and monitors private mortgage insurance (PMI) mortgages to ensure compliance with the Homeowners Protection Act of 1998. Requests as needed and validates review reports for adjustable rate interest rate changes ensuring sound quality control practices are in place and are effective. Reviews the mortgage and loan billing statements for compliance with Dodd-Frank CFPB guidelines and accuracy. Performs required tasks associated with the processing of delinquent and charged off accounts as directed by the Assets Recovery Manager and Finance Department. Maintains professional and technical knowledge through attendance at workshops, courses, and seminars, through review of professional publications, and through participation in professional societies. Maintains general awareness of trends and innovations pertaining to loan servicing technology, procedures, and compliance issues. Performs independent Loan File setup and Documentation Review and maintenance (as needed) of new loan accounts set up in the core processing system. (Including but not limited to comparison of loan approval documentation, collateral documents and new loan edit to system set-up) Support the on-going maintenance of the Bank's SBA program and ensure all components remain compliant with all State and Federal Regulatory guidelines. Prepare, document and process Line of Credit advances upon client and Loan Officer request. Confirm proper approvals and sign-offs have been received in accordance with Loan Policy, complete wire transfer, process internal deposit or provide a check as requested by client. Assist in the remediation of all exception processing items on a daily basis. Daily and monthly report review to identify, research and resolve potential loan related issues Participation Loan processing, balancing and monitoring for bought and sold participation loans. Process all monetary/General Ledger transactions associated with the new loan set-up, client payments and FASB processing into the core processing system. Perform required file maintenance within the core processing system with Loan Officer approval. Obtain current rate indexes, monitor and review adjustable rate loans via reports and notices for Loan Products. Process board approved loan charge offs on the Core Processing System. Compile information and prepare month end, quarter end and year end reports for management. Create, process and maintain accurate accounts and tracking reports for Line Commitments. Process and monitor loan modification requests. Responsibilities include interaction with the attorney, review of documents prior to signing for accuracy and completeness. Additionally, upon execution of the documents, ensure that appropriate fees are collected, documents are complete and accurate and core processing system is updated accurately and appropriately based on document interpretation. Respond to internal and external client inquiries and issues. Research records to determine problems and make appropriate corrections, if necessary. Provide information within the scope of knowledge and authority in accordance with the Bank's internal and external client service standards and regulatory guidelines. Process Client initiated and e-Oscar initiated credit bureau disputes, research credit disputes and submit credit bureau corrections as needed. Set up, track and monitor UCC fillings to ensure lien perfection and prevent lapses in filing. Assist with audit requests to include compiling, reviewing and submitted documentation requests as needed. Other duties as assigned. OPERATIONAL RISK: Review processes and procedures identifying opportunities to enhance service delivery, optimize workflows and enhance operational effectiveness and efficiencies while minimizing risk; Present ideas for discussion and implementation approval. Ensure operational processes are in-line with the Federal and State regulatory frameworks and Bank policies and procedures. Continually assess front to back, key process controls that effectively mitigate the Bank's operational risk and make suggestions to Management for any improvements to more effectively manage inherent risk. COMMUNICATIONS: Build and develop strong productive relationships with all key internal stakeholders to ensure efficiency, client satisfaction, compliance and cost management. Actively support and promote a culture of change and ensure day-to-day service quality is maintained through periods of strategic change. Excellent verbal and written communication skills. PROJECT MANAGEMENT/VENDOR MANAGEMENT: Must be able to function within a team of skilled professionals including goal setting and performance management, sharing knowledge and experience, provide guidance and collaborate with internal and external business partners to meet project goals and deadlines. OTHER REQUIREMENTS: Attend Compliance/Regulatory webinars for a full understanding of Lending Regulation and Compliance Requirements Critical and Strategic thinker with a strong attention to detail. Strong problem solving, analytical and decision-making skills. Demonstrates ability to work independently on routine to semi-complex issues and projects. High regard for important details, with excellence in attention to detail, to assure accuracy in every transaction, report and /or process; detect errors, follow through on corrections and details. Represents the interests of the Bank by participating in various community and civic activities. KEY QUALIFICATIONS: Ability to work in a high activity/fast paced environment while managing associated stress. Possess excellent organizational skills and ability to work independently. Ability to handle ambiguity, juggle many tasks at once and quickly shift from one situation to another. Ability to identify, research, troubleshoot and analyze problems and determine action plans to address root cause. Documenting process flows and creating procedures for the functions performed. Shares knowledge of processes and systems with new analysts. Contributes to the development of re-engineering methods to improve processes, reduce risks, increase controls and/or increase client satisfaction. Experience and/or willingness to learn to create and generate various operational, management and adhoc reports through Cognos is a plus. Excellent communication skills, listening and negotiation skills in order to articulate ideas and thoughts clearly through various means, including written and oral communications with all levels of the organization. Build positive working relationships with business partners to enhance the client experience. Demonstrate commitment to providing effective client service by seeking to understand clients, internal and external, requirements and addressing their concerns. DIGITAL LITERACY: The ability to use data, information, and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills Information, data, and content Teaching learning and self-development Communication, collaboration, and participation Digital identity, safety, and security Technical proficiency with all bank products Awareness and interest in new technology Creation, innovation, and research EDUCATION REQUIRED : 2 Year College Degree or equivalent work experience. EXPERIENCE REQUIRED : One year to three years of similar or related experience. Superior client service skills are required, preferably within the Banking industry. Significant proficiency using Microsoft Office Products, including Word, Excel, Outlook, and One-Note is required. Advanced reporting tool and Adobe Acrobat experience is a plus. *Compensation: Compensation is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Ascend Bank is an equal opportunity employer and offers equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, disability, and veteran status. Applicants requiring reasonable accommodation in the application process should notify Human Resources. Ascend Bank participates in E-Verify. EOE/AA/M/F/D/V

Responsible for administration and product support of routine to semi-complex analytical, administrative research, creating and maintaining management tracking reports and data entry functions related to residential, consumer and commercial loans minimizing risk to the bank. This position requires a strong understanding of local, state, and federal lending compliance and regulations. Additionally, the Loan Servicing Operations Support Analyst II will be expected to identify and assist in implementing new projects that align with the banks' strategy of increased efficiency and prudent growth while paying attention to detail from a risk control perspective to mitigate monetary and reputation risk for the bank. The analyst will provide operational guidance and support to Loan Servicing Operations Support Analyst I team members. Reporting to the Loan Servicing Operations Manager the Loan Servicing Operations Support Analyst II will ensure the efficient operation and servicing of the Bank's Commercial, Residential and Consumer Loan portfolios to include servicing and reporting of participation, FNMA loans, escrow administration, new loan set-up, flood, hazard and private mortgage insurance monitoring and tracking. Support monitoring and resolving issues and establishing appropriate controls over use of the core and ancillary systems by increasing operational efficiency and providing guidance to peers and Colleagues within the Department. Assist in identification, control and modification of operational risks associated with Loan Servicing. Maintain a strong knowledge of regulation and law, loan accounting requirements and interpret, implement and administer company policies, procedures, manuals and systems to ensure proper controls are in place to maintain compliance with all applicable regulations. This position is responsible for helping to identify make recommendations on such items as improved efficiencies, policies and procedures, actions to achieve plans and the like. The ideal candidate will be versed in process improvement and efficiencies and operate with a keen eye towards strong and effective internal controls while driving a client first culture within their areas of responsibility. GENERAL DESCRIPTION OF DUTIES: Maintains internal operational and financial controls and ensures they meet bank standards. Demonstrates a good working knowledge of the processes and procedures and the ability to identify and implement process improvement opportunities. Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and external clients. May provide guidance and direction to less experienced team members. Provide hands-on assistance to team members while serving as an escalation point for the operation's client issues and complaints. Offer guidance to the management team in such areas as real-time operational performance, ensuring that service level targets are achieved as set by the business. Project Management/Process owner driving initiatives, recommend improvements in business processes and ensure optimal resource utilization and audit compliant administrative process and strategy Able to prioritize and complete daily work to meet deadlines and goals. Subject Matter Expert for UAT with concentration in loan parameter review, maintenance, and testing Ensures compliance with Real Estate Settlement Procedures Act (RESPA) requirements as they pertain to Initial and Annual Escrow Statements Maintains knowledge and expertise in Loan Servicing Operations and services processes, supporting applications and their interfaces Assist with annual Core release testing and implementation Assist with End of Year review quality assurance related tasks Must be able to work flexible hours and/or extended hours. Completes all required online compliance training as assigned in a timely manner. Assist with audit requests to include compiling, reviewing and submitted documentation requests as needed. Other duties as assigned. Page Break OPERATIONAL RISK: Review processes and procedures identifying opportunities to enhance service delivery, optimize workflows and enhance operational effectiveness and efficiencies while minimizing risk; Present ideas for discussion and implementation approval. Ensure operational processes are robust and in-line with the risk, Federal and State regulatory frameworks and Bank policies and procedures. Continually assess front to back, key process controls that effectively mitigate the Bank's operational risk and make suggestions to Management for any improvements to more effectively manage inherent risk. COMMUNICATIONS: Build and develop strong productive relationships with all key internal and external stakeholders to ensure efficiency, client satisfaction, compliance and cost management. Actively support and promote a culture of change and ensure day-to-day service quality is maintained through periods of strategic change. Excellent verbal and written communication skills. Ability to create influential documents, presentations and group or team facilitation. PROJECT MANAGEMENT/VENDOR MANAGEMENT: Speak to Departmental timelines and key activities as well as indirect impacts on other areas within the Bank on specific change management initiatives. Must be able to function within a team of skilled professionals including goal setting and performance management, sharing knowledge and experience, provide guidance and collaborate with internal and external business partners to meet project goals and deadlines. OTHER REQUIREMENTS: Attend Compliance/Regulatory webinars for a full understanding of Lending Regulation and Compliance Requirements Critical and Strategic thinker with a strong attention to detail. Strong problem solving, analytical and decision-making skills. Demonstrates ability to work independently on complex issues and projects. High regard for important details, with excellence in attention to detail, to assure accuracy in every transaction, report and /or process; detect errors, follow through on corrections and details. Represents the interests of the Bank by participating in various community and civic activities. KEY QUALIFICATIONS: Ability to work in a high activity/fast paced environment while managing associated stress. Possess excellent organizational skills and ability to work independently. Ability to handle ambiguity, juggle many tasks at once and quickly shift from one situation to another. Ability to identify, research, troubleshoot and analyze problems and determine action plans to address root cause. Documenting process flows and creating procedures for the functions performed. Shares knowledge of processes and systems with new analysts. Contributes to the development of re-engineering methods to improve processes, reduce risks, increase controls and/or increase client satisfaction. Experience creating and generating various operational, management and adhoc reports through Cognos is a plus. Excellent communication skills, listening and negotiation skills in order to articulate ideas and thoughts clearly through various means, including written and oral communications with all levels of the organization. Build positive working relationships with business partners to enhance the client experience. Demonstrate commitment to providing effective client service by seeking to understand clients, internal and external, requirements and addressing their concerns. LEADERSHIP PHILOSOPHY: Empower & Support: Prioritize employees' growth by providing resources, mentorship, and opportunities for success. Lead with Integrity: Foster a culture of trust, transparency, and ethical decision-making. Encourage Collaboration: Fostering an environment that leverages collaboration, innovation, and accountability to achieve strategic goals DIGITAL LITERACY: The ability to use data, information, and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills Information, data, and content Teaching learning and self-development Communication, collaboration, and participation Digital identity, safety, and security Technical proficiency with all bank products Awareness and interest in new technology Creation, innovation, and research FUNCTION SUPERVISED: None LIST OF POSITIONS SUPERVISED: None EDUCATION REQUIRED: Bachelor's degree or equivalent work experience. EXPERIENCE REQUIRED: 4-6 years of similar or related experience, minimum of 3 years of experience in Loan Servicing or related areas preferred. Superior client service skills are required, preferably within the Banking industry. Significant proficiency using Microsoft Office Products, including Word, Excel, Outlook, and One-Note is required. Advanced reporting tool and Adobe Acrobat experience is a plus. MANAGERIAL RESPONSIBILITY: Has no supervisory/managerial responsibilities. *Compensation: Compensation is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Ascend Bank is an equal opportunity employer and offers equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, disability, and veteran status. Applicants requiring reasonable accommodation in the application process should notify Human Resources. Ascend Bank participates in E-Verify. EOE/AA/M/F/D/V

Responsible for administration and product support of routine to semi-complex analytical, administrative research, creating and maintaining management tracking reports and data entry functions related to residential, consumer and commercial loans minimizing risk to the bank. This position requires a sound understanding of local, state, and federal lending compliance and regulations. Additionally, the Loan Servicing Operations Support Analyst I will be expected to assist in implementing new projects that align with the Banks' strategy of increased efficiency and prudent growth while paying attention to detail from a risk control perspective to mitigate monetary and reputation risk for the Bank. Reporting to the Loan Servicing Operations Manager the Loan Servicing Operations Support Analyst I will ensure the efficient operation and servicing of the Bank's Commercial, Residential and Consumer Loan portfolios to include servicing and reporting of participation, investor loans, escrow administration, new loan set-up, flood, hazard and private mortgage insurance monitoring and tracking. Support monitoring and resolving issues and providing input into the overall control environment of our systems to increase operational efficiency and reduce risk. Assist in identification, control and modification of operational risks associated with Loan Servicing. Maintain a sound knowledge of regulation and law, loan accounting requirements and interpret, implement, and administer company policies, procedures, manuals and systems to ensure proper controls are in place to maintain compliance with all applicable regulations. This position is responsible for helping to identify and make recommendations on such items as improved efficiencies, policies and procedures, actions to achieve plans and the like. The ideal candidate will embrace continuous improvement methodologies and efficiencies and operate with a keen eye towards strong and effective internal controls while driving a client first culture within their areas of responsibility. FUNCTIONAL: Works as a key member of the Loan Servicing Team responsible for boarding new loans to the core system and conducting the quality control new loan review, investor remittance, loan file maintenance review, loan servicing, tax escrow, insurance, loan payment, collateral documentation, participation loans, construction loans, quality control functions, report writing, paid loans and accurate document retention functions. Work in conjunction with the Loan Servicing Operations Manager and Finance Department to ensure that charge-offs, write-downs and recoveries are processed timely and accurately on the Bank's loan systems and balance sheet. Performs the processing and timely payment of real estate taxes, insurances and wire transfers. Assists with clients' problems and complaints, researching records, and resolving matters. Conducts post-closing new loan review of audit of files verifying accuracy of new loan set-up, that the loan closed in accordance with loan policy and all stipulations have been met. Responsible for accurate and timely investor reporting for all investor loans. Ensures accuracy of sold and purchased Investor Loan System set-up. Ensures the accurate and timely incoming and outgoing remittance of monthly payments to investors and reconciliation of custodial accounts on a daily and monthly basis Ensures compliance with Real Estate Settlement Procedures Act (RESPA) requirements as they pertain to Initial and Annual Escrow Statements. Performs the collection of bills, disbursement of funds from escrow/General Ledger accounts and the submission of payments related to Real Estate Taxes, Flood Insurance, Homeowner's Insurance, Private Mortgage Insurance premiums. Performs and monitors the tracking of Flood and Hazard insurance, ordering of forced place insurance as required. Also, keyman life insurance policy, stock certificates and life insurance policies pledged as collateral. Assists in the development of new products and services that enhance internal and external client service as well as improve process effectiveness and efficiencies within the department. Updates and monitors private mortgage insurance (PMI) mortgages to ensure compliance with the Homeowners Protection Act of 1998. Requests as needed and validates review reports for adjustable rate interest rate changes ensuring sound quality control practices are in place and are effective. Reviews the mortgage and loan billing statements for compliance with Dodd-Frank CFPB guidelines and accuracy. Performs required tasks associated with the processing of delinquent and charged off accounts as directed by the Assets Recovery Manager and Finance Department. Maintains professional and technical knowledge through attendance at workshops, courses, and seminars, through review of professional publications, and through participation in professional societies. Maintains general awareness of trends and innovations pertaining to loan servicing technology, procedures, and compliance issues. Performs independent Loan File setup and Documentation Review and maintenance (as needed) of new loan accounts set up in the core processing system. (Including but not limited to comparison of loan approval documentation, collateral documents and new loan edit to system set-up) Support the on-going maintenance of the Bank's SBA program and ensure all components remain compliant with all State and Federal Regulatory guidelines. Prepare, document and process Line of Credit advances upon client and Loan Officer request. Confirm proper approvals and sign-offs have been received in accordance with Loan Policy, complete wire transfer, process internal deposit or provide a check as requested by client. Assist in the remediation of all exception processing items on a daily basis. Daily and monthly report review to identify, research and resolve potential loan related issues Participation Loan processing, balancing and monitoring for bought and sold participation loans. Process all monetary/General Ledger transactions associated with the new loan set-up, client payments and FASB processing into the core processing system. Perform required file maintenance within the core processing system with Loan Officer approval. Obtain current rate indexes, monitor and review adjustable rate loans via reports and notices for Loan Products. Process board approved loan charge offs on the Core Processing System. Compile information and prepare month end, quarter end and year end reports for management. Create, process and maintain accurate accounts and tracking reports for Line Commitments. Process and monitor loan modification requests. Responsibilities include interaction with the attorney, review of documents prior to signing for accuracy and completeness. Additionally, upon execution of the documents, ensure that appropriate fees are collected, documents are complete and accurate and core processing system is updated accurately and appropriately based on document interpretation. Respond to internal and external client inquiries and issues. Research records to determine problems and make appropriate corrections, if necessary. Provide information within the scope of knowledge and authority in accordance with the Bank's internal and external client service standards and regulatory guidelines. Process Client initiated and e-Oscar initiated credit bureau disputes, research credit disputes and submit credit bureau corrections as needed. Set up, track and monitor UCC fillings to ensure lien perfection and prevent lapses in filing. Assist with audit requests to include compiling, reviewing and submitted documentation requests as needed. Other duties as assigned. OPERATIONAL RISK: Review processes and procedures identifying opportunities to enhance service delivery, optimize workflows and enhance operational effectiveness and efficiencies while minimizing risk; Present ideas for discussion and implementation approval. Ensure operational processes are in-line with the Federal and State regulatory frameworks and Bank policies and procedures. Continually assess front to back, key process controls that effectively mitigate the Bank's operational risk and make suggestions to Management for any improvements to more effectively manage inherent risk. COMMUNICATIONS: Build and develop strong productive relationships with all key internal stakeholders to ensure efficiency, client satisfaction, compliance and cost management. Actively support and promote a culture of change and ensure day-to-day service quality is maintained through periods of strategic change. Excellent verbal and written communication skills. PROJECT MANAGEMENT/VENDOR MANAGEMENT: Must be able to function within a team of skilled professionals including goal setting and performance management, sharing knowledge and experience, provide guidance and collaborate with internal and external business partners to meet project goals and deadlines. OTHER REQUIREMENTS: Attend Compliance/Regulatory webinars for a full understanding of Lending Regulation and Compliance Requirements Critical and Strategic thinker with a strong attention to detail. Strong problem solving, analytical and decision-making skills. Demonstrates ability to work independently on routine to semi-complex issues and projects. High regard for important details, with excellence in attention to detail, to assure accuracy in every transaction, report and /or process; detect errors, follow through on corrections and details. Represents the interests of the Bank by participating in various community and civic activities. KEY QUALIFICATIONS: Ability to work in a high activity/fast paced environment while managing associated stress. Possess excellent organizational skills and ability to work independently. Ability to handle ambiguity, juggle many tasks at once and quickly shift from one situation to another. Ability to identify, research, troubleshoot and analyze problems and determine action plans to address root cause. Documenting process flows and creating procedures for the functions performed. Shares knowledge of processes and systems with new analysts. Contributes to the development of re-engineering methods to improve processes, reduce risks, increase controls and/or increase client satisfaction. Experience and/or willingness to learn to create and generate various operational, management and adhoc reports through Cognos is a plus. Excellent communication skills, listening and negotiation skills in order to articulate ideas and thoughts clearly through various means, including written and oral communications with all levels of the organization. Build positive working relationships with business partners to enhance the client experience. Demonstrate commitment to providing effective client service by seeking to understand clients, internal and external, requirements and addressing their concerns. DIGITAL LITERACY: The ability to use data, information, and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills Information, data, and content Teaching learning and self-development Communication, collaboration, and participation Digital identity, safety, and security Technical proficiency with all bank products Awareness and interest in new technology Creation, innovation, and research EDUCATION REQUIRED : 2 Year College Degree or equivalent work experience. EXPERIENCE REQUIRED : One year to three years of similar or related experience. Superior client service skills are required, preferably within the Banking industry. Significant proficiency using Microsoft Office Products, including Word, Excel, Outlook, and One-Note is required. Advanced reporting tool and Adobe Acrobat experience is a plus. *Compensation: Compensation is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Ascend Bank is an equal opportunity employer and offers equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, disability, and veteran status. Applicants requiring reasonable accommodation in the application process should notify Human Resources. Ascend Bank participates in E-Verify. EOE/AA/M/F/D/V

Fairfield County Hedge Fund is seeking a Cash Management Analyst to join the Treasury Operations team within their Trading Services department. This individual will be involved with all aspects of cash management, including, but not limited to, margin analysis, wire transfer processing, cash account reconciliation and operational support. Responsibilities Processing of all daily margin cashflows & trading settlements Cash & liquidity management including collateral analysis, daily funding of cash accounts and forecasting Ongoing development & enhancement of the firm's treasury platform and associated procedures Issue and respond to daily margin movements (i.e., comparison of broker valuations, identification, escalation and resolution to margin disputes, etc.) Daily portfolio trade, cash and position reconciliations between internal records, administrator and the brokers for all product types Ensure the accuracy of trade bookings, pricing and other deliverables Analyze FX exposure and coordinate execution for various entities Assist in the preparation and consolidation of reports distributed to Senior Management Participate in operations related projects and respond to ad-hoc requests Engage in relevant industry initiatives and developments Requirements BS/BA in Finance or related field 2-3 years of treasury or cash management experience Understanding of margin, portfolio financing and collateral agreements Understanding of cash management controls and best practices Familiarity with wire entry, template creation and electronic payment platforms Knowledge of cleared and OTC derivatives, FX, equities and fixed income markets Ability to work with highest level of accuracy in a time-sensitive environment Excellent organizational, analytical and communication skills Advanced user of Word, Excel, and Windows

**_About_** **_this_** **_Position_** At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil , 'all , Loctite , Snuggle , and Schwarzkopf and our cutting-edge technologies, you'll have countless opportunities to explore new paths and grow. This position is with our Consumer Brands business unit - where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world. **Dare to learn new skills, advance in your career and make an impact at Henkel.** **What you'll do** As a Transportation Analyst Intern, you will: + Support the day-to-day execution of a multi-million dollar transportation portfolio, ensuring operational efficiency. + Assist in managing supplier relationships and performance tracking. + Contribute to key projects that drive business growth and process improvement. + Create and execute analytical projects to uncover cost-saving opportunities and optimize logistics. + Collaborate with cross-functional teams to support strategic transportation initiatives. **What makes you a good fit** + A rising sophomore or rising junior graduating in 2028 or 2029 pursuing a degree in Supply Chain Management + Strong verbal and written communication skills for effective cross-functional collaboration + Previous internship or relevant work experience in supply chain, logistics, or business analysis + Demonstrated campus leadership or involvement in student organizations or projects + Proficiency in Microsoft Excel for data analysis and reporting + Familiarity with Power BI **Some benefits of joining Henkel as an intern** + Exciting projects that allow you to make real impact and collaborate with Henkel colleagues worldwide. + Countless learning opportunities available through Henkel's online learning platform with over 9,000 professional courses. + Networking events with Henkel business leaders, experts and sustainability ambassadors. + Ongoing feedback discussions throughout the internship that allow you to accomplish concrete goals. + In-person and virtual social events to connect with other Henkel interns across the country. **Following your internship, you may be invited to join Henkel as a returning intern or full-time employee. ** **Additional information** + This internship is eligible for a housing stipend or relocation support. + Henkel's Summer 2026 internship program starts on May 27th, 2026, and runs through mid-August. + Recruitment for our 2026 internships starts in late August 2025 and runs through early March 2026 or until all our positions are filled. + If selected to move forward in our recruitment process, you will receive an email from our talent acquisition team. + If a position you applied to is filled by another candidate, you will receive an email from our team alerting you that the position is closed. The salary for this role is $22-$27/hour. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. **JOB ID:** req74893 **Job Locations:** United States, CT, Stamford, CT **Contact information for application-related questions:** ***************************** Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted. **Application Deadline:** As long as the vacancy is listed on our Career Site, we are happy to receive your application **Job-Center:** If you have an application already, you can create or log in to your accounthere (******************************************************************************************************************************************************** to check the status of your application. In case of new account creation, please use your email address that you applied with. Activate external content When clicking the button below external content will be loaded which involves transfer of personal data (e.g. IP address) to external servers. This may involve that cookies are set by the external content provider. Please see Data Protection Statement for further information. **Accept for all YouTube content** Deactivate loading external content from YouTube. How is work at Henkel