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Operations analyst jobs in Dundalk, MD - 2,479 jobs

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  • Master Data Governance/Management - Senior - Consulting - Location OPEN

    Ernst & Young Oman 4.7company rating

    Operations analyst job in Washington, DC

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Technology - Data Management Technology - Senior Consultant The opportunity EY's Analytics and Data team is seeking a Master Data Management Senior focusing on helping our clients define and drive data management strategy and technology implementation. This role requires a professional with an ability to assist in defining a master data management design- complemented by a solid track record of system delivery. The individual should be ready to guide clients through the adoption and implementation of advanced technologies. In this role, you will design and apply comprehensive methods, practices, policies, tools, and processes to govern and control the entire lifecycle of data assets. You will perform maturity assessments on data management capabilities and advise on tools and roadmaps for implementation. Your understanding of business strategy in connection with the value of data at scale will be crucial. Your key responsibilities As a Senior Data Management and Strategy professional, you will be at the forefront of data governance and strategy, ensuring that data assets are protected and utilized effectively. You will spend your time on the following key responsibilities: Designing and implementing data governance frameworks that align with business objectives. Collaborating with stakeholders to build analytics solutions that deliver tangible business value. Conducting maturity assessments to enhance data management capabilities across the organization. Develop solutions to complex problems, including functional and technical design of master data management software. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Guide clients in defining a data governance strategy including aspects such as data quality, data catalog, master data management, analytics use cases, date readiness for AI/ML, and systems alignment to leading ERP and CRM applications. Data Integrity Assurance: Implement cutting-edge DQ tools and processes to maintain impeccable data standards throughout the infrastructure. Analytical Collaboration: Engage in meticulous requirement gathering, interpret Business Requirement Documents (BRDs), and collaborate with system analysts to develop comprehensive source-to-target mappings. Data Scrutiny: Conduct thorough examinations of data within source databases prior to migration into data warehouses and generate detailed technical specifications in alignment with BRDs. Lead multiple engagements simultaneously, ensuring the delivery of high-quality services and client satisfaction. This role may require regular travel to meet with external clients, providing you with the opportunity to engage directly with stakeholders and contribute to impactful projects. Skills and attributes for success To excel in this role, you will need a blend of technical and interpersonal skills. Your ability to navigate complex data environments and build strong relationships will be key to your success. Strong understanding of data privacy and governance principles. Experience in enterprise strategy and data management. Proficiency in metadata management and ontology design. Excellent communication skills, with the ability to convey complex information clearly. Demonstrated emotional agility and the ability to collaborate in hybrid environments. Knowledge of future trends/changes in the industry and the ability to articulate these to customers. Benchmark design, development, delivery knowledge. Working knowledge of any of the cloud technologies AWS and Azure. Strong leadership and communication skills, with the ability to articulate complex issues and drive business outcomes. Ability to research and provide insights on industry standards, regulations, technology assessments, and forecasts. Demonstrated expertise in Data Privacy and Master Data Management. Strong understanding of Data Governance and Enterprise Strategy. To qualify for the role, you must have Bachelor's degree required (4-year degree) in Engineering, Advanced Data Analytics, or a related technical or scientific field. Minimum of 3 years of direct involvement with MDM tools including SAP MDG and/or Informatica MDM. ERP implementation experience including full implementation cycles of SAP implementation with SAP MDG as a component. Typically, no less than 3 years relevant developer experience in master data management software. Strong understanding of Data Governance principles. Experience with Enterprise IT Architecture. A valid driver's license in the US; willingness and ability to travel internationally to meet client needs. A track record of successful stakeholder engagement. Ideally, you'll also have Experience with complex problem-solving and critical thinking. A track record of driving outcomes in collaborative environments. Familiarity with digital fluency and hybrid collaboration tools. A passion for innovation and the strategic application of emerging technologies to solve real-world challenges. The ability to foster an inclusive environment that values diverse perspectives and empowers team members. What we look for We seek individuals who are not only technically proficient but also possess the ability to inspire and lead teams. Top performers demonstrate a passion for innovation, a commitment to excellence, and the ability to navigate complex challenges with ease. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $106,900 to $176,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $128,400 to $200,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY | Building a better working world EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** . #J-18808-Ljbffr
    $62k-97k yearly est. 4d ago
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  • Nuclear Program Analyst/Engineer

    Mele Associates, Inc. 4.1company rating

    Operations analyst job in Washington, DC

    Apply now Full-Time On-site 1000 Independence Ave SW Washington, DC 20585, USA The Program Analyst position will provide direct support to the NA-113 Policy Director and Deputy Director, program managers, and other staff. Position will provide weekly status reports of assigned tasks to the Team Leader and NA-113 management. Essential functions will include: Receive input from program managers in NA-113 and review the NA-113 policy and plans for accuracy and consistency, maintain an archive at headquarters, and distribute to NA-113 program managers and leadership. Apply analysis tools to create deliverables which integrate program execution data and policy performance metrics. Track, update, and submit milestones from Federal Program Managers and National Laboratories. Review current program performance activities, challenges, and opportunities for improvement, and recommend enhancements to improve efficiency and effectiveness. Draft official memoranda, briefing materials, and NA-113 documents. Perform technical editing of documents in accordance with DOE directives. Catalog and maintain a tracking system for tasks assigned to the NA-113 team. Attend meetings related to policy and provide summaries to NA-113 leadership and staff. Provide logistics support for meetings, technical seminars, and program reviews, including but not limited to travel coordination, facility coordination, classified network and VTC coordination, agenda creation, material collection and organization. Provide technical writing, including but not limited to writing from scratch, editing documents, improving documentation, proofing Standard Operating Procedures (SOPs), composing newsletters, formatting Government documents, and supporting Executive Secretariat deliverables. Draft, revise, and edit memoranda, reports, articles, manuals, specifications, presentation materials, websites, emails, and other technical documents, using rough outlines and materials. Edit more complex technical data for use in documents or sections of documents such as manuals, SOPs, program implementation guidance, or annual reports to Congress. Adhere to established style guidelines and standards for texts and illustrations to meet business needs and establish new style guidelines when necessary. Create, compile, and analyze assessment and program team inputs, safeguards and security systems requirements, system design specifications, technical system designs, configuration control requirements, and test and training specifications. Create effective communication materials, such as briefings for program teams and senior management. Provide general administrative duties as needed. The ability to quickly and accurately spot and fix errors (from formatting to grammar to logical flow) is essential. Assist in creating project plans in project management software, such as Microsoft Project. Work during non-standard hours, weekends, and holidays may be required. Additional duties as assigned. MINIMUM QUALIFICATIONS Bachelor's degree from an accredited university or college, plus 3 years' experience. Strong, clear, and concise communication skills to explain research status to managers. Current DOE Q or DOD Top Secret security clearance 3-5 years' experience in technical writingforgovernmentoffices. Highly effective communication skills (written and oral), effective work in fluid,fast-paced environment, essential teamwork skills, detail-oriented PREFERRED QUALIFICATIONS Familiarity with DOE operations with general knowledge of agency organization and structure. Experience with NNSA weapons Laboratories. Experience with OES activities at the National Laboratories. LOCATION:This is an on-site position in Washington, DC. SALARY:Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. BENEFITS Employer Paid, High Quality Employee Medical, Dental & Vision Care Low-Cost Family Health Care offered 11 Federal Holidays and 3 weeks' vacation 401k with Generous Employer Match Cross-training opportunities With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran and minority‑owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include National Security and Intelligence, CBRNE Defense and Security, Facility Management and Engineering, Law Enforcement and Emergency Response Training, Technical, Analytica, and Program Management Support, and IT/Cybersecurity. MELE Associates, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MELE Associates, Inc. is an E-Verify employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr
    $81k-116k yearly est. 3d ago

  • AIGG Management Analyst

    Parsons 4.6company rating

    Operations analyst job in Baltimore, MD

    In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible. Job Description: Parsons is looking for an amazingly talented AIGG Management Analyst What You'll Be Doing: Coordinate day-to-day operations of the AIGG Manage formal actions and internal tasking Support leadership participation in formal visits and informal engagements Partner with the AIGG Project Manager (PM) to oversee planning, programming, budgeting and execution (PPBE) Oversee AI requirements within AIGG Performs other responsibilities associated with this position ad-hoc per customer direction. What Required Skills You'll Bring: Knowledge of artificial intelligence concepts, including AI governance, ethical frameworks, and federal guidance such as EO 14179, OMB M-25-21, and the NSM Framework. Familiarity with AI use case validation, data assurance, and human-machine teaming principles relevant to national security. Ability to operate effectively in a dynamic, high-stakes mission environment with evolving requirements, under limited supervision. Prior experience with the USCC and cyber operations, particularly in relation to AI applications. Proven track record of providing management leadership on major tasks and projects. Ability to establish clear goals and create actionable plans that align with project objectives. Demonstrated domain and expert technical knowledge relevant to the field. Experience directing and controlling activities for clients, ensuring compliance with financial management standards and technical requirements. Strong expertise in financial management, including resource allocation, project costing, and financial metrics analysis. Familiarity with managing schedule and financial data to support project implementation and decision-making. Proven ability to negotiate with clients and interact effectively with senior management. Experience leading discussions and briefings with senior leadership to convey project status outcomes. Strong decision making skills with the ability to apply domain knowledge to influence overall project implementation and success. Capacity to supervise and oversee the work of others, ensuring alignment with project goals and objectives. Experience conducting organizational studies, evaluations and work measurement studies. Ability to prepare and implement procedures that enhance operational efficiency and effectiveness. Previous experience in conducting comprehensive requirements analysis with the ability to translate complex technical needs into actionable project plans. Knowledgeable in the FAR to ensure compliance in project execution. Previous experience serving in a PM role within military contexts, demonstrating an understanding of military structures and protocols. Strong and effective communicator with a demonstrated ability to convey complex information clearly and persuasively to diverse audiences. Adapt workflows, develop new processes, and contribute to organizational maturation in a newly established governance body. Analytic and critical thinking - analyzing information and assessing threats, understanding complex problems and developing effective solutions Analytic and critical thinking - analyzing information and assessing threats, understanding complex problems and developing effective solutions The ability to use Atlassian Tools such as Confluence and JIRA. To operate effectively in a dynamic, high-stakes mission environment with evolving requirements, under limited supervision. Ability to work across teams. Security Clearance Requirement: An active Top Secret SCI w/Polygraph security clearance is required for this position. This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now. Salary Range: $144,800.00 - $260,600.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to *********************************************** . About Us Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide. Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+. For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube. #J-18808-Ljbffr
    $87k-124k yearly est. 4d ago

  • Security Operations Center Analyst

    Coalfire Federal 4.0company rating

    Operations analyst job in Arlington, VA

    About Coalfire Coalfire Federal is a market leading cybersecurity consultancy firm that provides independent and tailored advice, assessments, technical testing and a full suite of cyber engineering services to Federal agency customers. Coalfire Federal along with its parent company, Coalfire, has an unparalleled client list with deep customer relationships with leading cloud and technology providers including Amazon, Microsoft, IBM, Google and Oracle and Federal agencies. Coalfire has been a cybersecurity thought leader for over 20 years and has offices throughout the United States and Europe and is committed to making the world a safer place by solving our clients' toughest security challenges. But that's not who we are - that's just what we do. We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference. We're currently seeking a SOC Analyst with at minimum an Active Secret Clearance to support our on-site team in the Crystal City / Arlington, VA area. Location & Summary This is an opportunity join our Coalfire Federal team, supporting aa government client on site on a full time basis. The SOC Analyst will be responsible for assisting with the vulnerability management program and maintaining the vulnerability scanning tool, conducting incident response to include contributing to process improvement, and assist with monitoring existing alerts and security dashboards What you'll do Monitor security operations in a mixed Windows and Linux environment across multiple enclaves Conduct infrequent digital forensics and contribute to process development Operate endpoint detection and response tools including managing exceptions and alerts Incorporate threat intelligence into incident response through tools Assist with audits/assessments including audit plan preparation, review of documentation and evidence, evaluation of procedures, and client interviews. Manage priorities, tasks and hours on projects in conjunction with the project manager to achieve delivery utilization targets. Ensures quality products and services are delivered on time. Escalates client and project issues to management in a timely manner to inform and engage the necessary resources to address the issue Develop strong working relationships across the IT program to facilitate smooth operations and incident response activities What you'll bring The ability to support and be flexible with a small team, and work independently as needed The capability and interest in learning and growing into the role Expertise in security operations and vulnerability management Maintains strong depth of knowledge in one or more cybersecurity frameworks. Familiarity with Department of Defense STIGs and standard operating procedures associated with operating an air-gapped network Understanding of Windows infrastructure and communication components Basic understanding of Windows/Linux administration Familiarity with web applications and awareness of web application vulnerability assessments Education Completed Bachelor's degree from an accredited university, preferably in an IT related field. Clearance / Suitability *At minimum an Active Secret Clearance and on-site presence is required for this role. A Top Secret Clearance may also be held. Certifications At least one industry recognized cybersecurity /information security certification: CISSP, CISM, or CISA Years of Experience At minimum Five (5) years' direct work experience providing support to implementing an organization's information security program and related SOC experience Bonus Points Cyber Engineering background Splunk experience and / or certification ACAS, Nessus, or Tenable training Familiarity with an Endpoint Detection and Response tool such as HBSS, Carbon Black, or Cylance Optics Familiarity with a Network Based Intrusion Detection system Familiarity with the Purple Team Lifecycle and continuous process improvement Why you'll want to join us Our people make Coalfire Federal great. We work together on interesting things and achieve exceptional results. We act as trusted advisors to our customers and are committed to client-focused innovation as well as innovation in the industries that we serve. Coalfire offers our people the chance to grow professionally with colleagues they like and respect while tackling challenges that stretch their minds and expand their skill sets. Regardless of location, you'll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You'll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. You'll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support memberships, and comprehensive insurance options. Coalfire is an EEO employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $75k-112k yearly est. 3d ago

  • Senior AIGG Management Analyst - TS/SCI | AI & PM Leader

    Arsiem

    Operations analyst job in Columbia, MD

    A government services provider is seeking an AIGG Management Analyst based in Columbia, Maryland. This role requires at least 15 years of experience in project management with a focus on budget oversight for government clients. Candidates must have a Master's degree and PMP Certification. Strong financial management skills and an active TS/SCI clearance are essential. The successful applicant will contribute to critical projects with a focus on operational efficiency and compliance. #J-18808-Ljbffr
    $75k-108k yearly est. 1d ago

  • Sr Management Analyst

    International Executive Service Corps 3.7company rating

    Operations analyst job in Washington, DC

    The Alaka`ina Foundation Family of Companies (FOCs) has a potential need for a Senior Management Analyst to provide support for our government customer in the National Capital Region, Washington, D.C. DESCRIPTION OF RESPONSIBILITIES: Conduct continuous process improvement using a framework that identifies a baseline of performance, moves to a period of assessment and adjustment of performance, to be followed by a period of sustained continuous process improvement. The framework shall be complementary to the Baldrige criteria to support the SPD organization in achieving organizational readiness to submit its application for examination and favorable feedback. The result should be an integration of processes that produce efficient, repeatable and measurable high performing products and services. Work with the baseline of standard operating procedures, workflows, and service level of agreements to improve efficiencies in operations, workforce capabilities, and support technologies. Assist with preparing for examinations and for sharing how their operations and strategies align and are measured to support workflow and or function creation, elimination, reduction, or enhancement. Facilitate several sessions with the workforce subject matter experts to gain input and ideas for proposing improvements to the leadership. The sessions shall be planned, coordinated with SPD leadership, and have agendas stating the specific outcome. During the sessions, the employee shall use interventions that stimulate thought and input and lead to the stated outcomes. Create minutes for all meetings, and those meetings shall be shared for verification and validation with the attendees. Once updated from attendee input, the minutes shall contribute to the creation, update, or elimination of final documents, not limited to standard procedures, policy, workflows, or process strategy. Prepare business requirements as the organization seeks technology solutions to improve functional operations. Coordinate information and data collection through joint sessions with all users and viewers of the new technology, which may include scheduling and collaborating system testing through requirements traceability, user acceptance testing, and metrics reports testing. Some IT outcomes can be, but not limited to, structured process for identifying the data elements and the key relationships when designing new databases, re-designing databases or data flows, and or developing clear understanding information or data. Evaluate workplace readiness for transitioning a new database into the environment. Determine whether the environment has the effective processes, understanding of impact to culture, overall operational structures, information technology capability, supporting policy, and required security to implement. Provide report documents that describe the requirements collected, traceability results to product selection, and user acceptance results. Identifying project requirements, providing governance, and overseeing improvement opportunities within SPD, as well as: Develop a process for soliciting and selecting improvement ideas; Ensure continuous improvement activities are linked to the Enterprise and Performance Metric improvements; Scope, prioritize, and evaluate improvement ideas; Improve workflow processes; Identify risks and risk mitigations; Capture and record the value of implemented improvements. Integrate contract requirements with program/project management and with Facilities Services Directorate (FSD) and SPD capital planning activities, as well as any WHS governance structure. Review and update processes and standard operating procedures as the processes evolve on a yearly basis. Report monthly on activities and program/implemented improvements. Conduct detailed research and analysis, and complete product development and compilations (reports, summaries, and policy memorandums) related to manpower studies, reviews, and restructurings. Provide research and analytic support for identification and characterization of alternative organizational and management arrangements applicable to SPD entities. Deliver an executive summary, briefing, or case study which summarizes any recommendations for organizational and management solutions, upon the conclusion of all studies, research, or analysis projects. REQUIRED DEGREE/EDUCATION/CERTIFICATIONS: Must have Master's Degree or above. Must have a PMI Professional in Business Analysis (PBA) Certification or Equivalent. REQUIRED SKILLS AND EXPERIENCE: Minimum of twenty (20) years of program management experience with demonstrated experience in a supervisory capacity for highly effective support in planning, developing, integrating, and executing major research, engineering, and development efforts, and technology development programs for defense agencies with extensive and diversified requirements. Skilled in managing multiple taskings from higher HQ. Skilled in the ability to manage PM activities and add value supporting operations. Experience in supporting a Project Office in daily operations and execution. Skilled in preparing and managing large amounts of information in MS Word, PowerPoint, Excel, PowerPoint, and Project. Skilled in preparing briefings and data for presentation to senior leaders in the DoD and Army. Experienced in organization and management of process improvements. Skilled in file management, managing large amounts of data in share environment across an office. Knowledge in government contracting, budget, cost, and logistics. Coordinates various staff actions across organization to ensure unity of effort. Captures/tracks, disseminates, coordinates, and submits all responses to suspense actions from higher HQ. Similarly, tracks and monitors internal actions and directives. Tracks milestones, schedules, compiles, packages, and coordinates major briefing events to senior leaders and follows through until fruition, to include the Quarterly Program Reviews. Tracks personnel training and certifications IAW regulatory guidance and reports status monthly to both PdM/DPdM and higher HQ. REQUIRED CITIZENSHIP AND CLEARANCE: Must be U.S. Citizen Must have an Active Secret clearance The Alaka`ina Foundation Family of Companies (FOCs) is a fast-growing government service provider. Employees enjoy competitive salaries. Eligible employees enjoy a 401K plan with company match; medical, dental, disability, and life insurance coverage; tuition reimbursement; paid time off; and 11 paid holidays. We are an Equal Opportunity/Affirmative Action Employer of individuals with disabilities and veterans. We are proud to state that we do not illegally discriminate in employment decisions on the basis of any protected categories. If you are a person with a disability and you need an accommodation during the application process, please click here to request accommodation. We E-Verify all employees “EOE, including Disability/Vets” OR “Equal Opportunity Employer, including Disability/Veterans” The Alaka`ina Foundation Family of Companies (FOCs) is comprised of industry-recognized government service firms designated as Native Hawaiian Organization (NHO)-owned and 8(a) certified businesses. The Family of Companies (FOCs) includes Ke`aki Technologies, Laulima Government Solutions, Kūpono Government Services, and Kapili Services, Po`okela Solutions, Kīkaha Solutions, LLC, and Pololei Solutions, LLC. Alaka`ina Foundation activities principally benefit the youth of Hawaii through charitable efforts which includes providing innovative educational programs that combine leadership, science & technology, and environmental stewardship. For additional information, please visit ************************** #LI-JS1 #ClearanceJobs #J-18808-Ljbffr
    $72k-99k yearly est. 1d ago

  • Acquisition Program Analyst

    Obxtek 4.4company rating

    Operations analyst job in Arlington, VA

    OBXtek has opening is for all levels of Acquisition Program Analysts who have experience with Headquarter for the U. S. Air Force and has any amount of applicable acquisition experience. This program supports the Secretary of the Air Force Headquarters on the Staffing and Technical Acquisition Services Support (STAQSS) prime contract. The portfolio includes current and future mobility, special operations, trainer, and special mission aircraft programs, as well as related systems. The tasks for this Acquisition Program Analyst positions include: Studying, analyzing, and providing recommendations on requirements, acquisition strategies, program documentation, program phase transition plans, supplemental information, program execution, and track compliance with stated program direction and identifying issues. Preparing Planning, Programming, Budgeting and Execution (PPBE) documentation to ensure they accurately articulate the current program. Reviewing and documenting Mandatory Declassification Review (MDR) and Freedom of Information Act (FOIA) requests. Providing honest broker assessments of programs approaching milestone decisions and of prime contractor technical and operational issues. Researching and analyzing program trends, identifying issues, recommending solutions, And providing recommendations on existing and proposed Air Force acquisition and capability area policies and implementation Evaluating and making recommendations on the allocation of funding, establishment of program goals, objectives and schedules, the formulation of program direction, and the impact of national, DoD, JCS, and civil government policies and activities that affect Air Force acquisition programs and capability areas Identifying and researching programmatic issues and tradeoffs in terms of required capabilities, costs, and schedules. Maintaining historical Air Force weapon program documentation and developing summary documents/briefings and training material. Monitoring on-going studies, analyses, and developmental work relevant to weapon systems. Reviewing and providing short notice, quick-reaction analyses of critical programmatic issues and providing data to assist in preparation for legislative hearings, program documentation, briefing packages and read-aheads, Congressional staffer visits, and other events to ensure an integrated and consistent Air Force position in response to Congressional questions, issues, and requests for information on assigned program/portfolio. Qualifications: With a variety of levels of this position, please look at the specifics based on your level of experience: Active TS-SCI Clearance or Active Secret, depending on the directorate. Senior Level Experience: Must have at least 10 years of defense acquisition experience with at least 1 year in a HQ staff position. Senior Level Education: Master's degree in Business, Management or Engineering. Journeyman Level Experience: Total of 5 years of acquisition experience in a System Program Office and/or Air Force HQ. Journeyman Level Education: Bachelor's degree in Business, Finance or Engineering. Junior Level Experience: Must have at least 3 years of experience in defense acquisition experience. Working experience in PPBE, required, and JFTR for travel regulations, desired. Junior Level Education: Bachelor's degree in business discipline.
    $71k-108k yearly est. 2d ago

  • Program Analyst

    Steerbridge

    Operations analyst job in Arlington, VA

    We are seeking an experienced Senior Program Analyst to support a complex government aviation program. This role focuses on program performance, data-driven analysis, and decision support across cost, schedule, and operational priorities. The ideal candidate brings deep experience working within government environments and a strong ability to translate data into actionable insights for leadership. (This role is a part of a proposal support.) Key Responsibilities In this role, you will analyze program objectives and performance to support informed decision-making across the organization. You will assess requirements, schedules, funding, and execution status, providing clear and accurate insights to stakeholders. Your work will include conducting management, technical, and business-focused analyses to identify risks, trends, and opportunities for improvement. You will collect, organize, and interpret program data related to aircraft acquisition and sustainment efforts, ensuring accuracy and consistency across reporting products. You will also track program milestones and schedules, support documentation efforts, and apply established government processes for data management, configuration control, and change tracking. Required Qualifications Candidates must possess a bachelor's degree in a relevant field and at least 10 years of experience performing program analysis, program management support, or related analytical functions. An active Secret security clearance is required. Successful candidates will demonstrate strong analytical skills, attention to detail, and experience working in structured government environments. Preferred Qualifications Experience supporting government organizations, particularly within defense or aviation programs, is highly desirable. Familiarity with aircraft acquisition programs, budget analysis, and schedule tracking is a plus, as is the ability to communicate complex data clearly to both technical and non-technical audiences. Why Join Us This role offers the opportunity to contribute to a mission-critical program that directly supports national defense. You'll work alongside experienced professionals in a collaborative environment where your analytical expertise will directly influence program success. 👉 Apply today or message us to learn more.
    $67k-100k yearly est. 2d ago

  • Senior Analyst

    Continental Realty Corporation 3.9company rating

    Operations analyst job in Baltimore, MD

    Senior Analyst - Commercial Collections & Compliance The Commercial Collections & Compliance Analyst supports the operational performance of our retail real estate portfolio by creating systems, improving workflows, and delivering clear reporting for Operations, Asset Management, and Leadership. This role serves as a cross-functional coordinator with Leasing, Lease Administration, Legal, and Property Management to ensure accuracy, compliance, and timely resolution of tenant financial and operational obligations. **Hybrid schedule available, requires 3 days at our corporate office in Baltimore.** Key Responsibilities 1. Commercial Collections Management Lead the end-to-end collections process across the retail portfolio; build proactive workflows, tiering, triggers, and dashboards beyond standard automated reports. Manage arrearages 60+ days past due, escalating to legal, outside counsel, or enforcement actions when appropriate. Support bankruptcy tracking and reporting with guidance from Retail Leasing leadership and Legal. Coordinate payment plans and settlement agreements in partnership with Leasing. Oversee legal collections and evictions with outside counsel, ensuring accurate tracking across the portfolio. 2. Post-Eviction Recovery & Analysis Analyze post-eviction collectability and recommend recovery strategies. Manage the full post-eviction recovery process with outside counsel, including tracking outcomes and evaluating cost-benefit KPIs. Provide recovery performance reporting to Operations and Asset Management. 3. Compliance Monitoring: Sales Reporting & COIs Track and collect delinquent sales reports; conduct high-level audits for reasonableness and reporting frequency. Monitor tenant COI compliance and intervene when Lease Administration and Legal escalations are exhausted. Engage directly with tenants when necessary, requiring strong interpersonal and negotiation skills. Maintain accurate compliance records and communicate status updates internally. 4. Reporting, Metrics & Business Intelligence Maintain and enhance a quarterly BI matrix capturing key metrics such as arrearages, collections performance, recovery rates, COI compliance, and sales reporting compliance. Standardize processes and develop automated or semi-automated workflows where feasible. Produce actionable portfolio-level insights for senior leadership. 5. Cross-Functional Collaboration & Communication Serve as the central liaison across Leasing, Lease Administration, Legal, and Property Management. Ensure alignment on tenant status, collection strategies, compliance issues, and next steps. Provide timely updates and insights to Operations and Asset Management. Qualifications 3-5+ years in commercial property management, collections, lease administration, or similar role; retail experience preferred. Strong analytical capabilities, including BI tools, Excel, and portfolio reporting. Proven ability to build systems, workflows, and standardized processes. Excellent cross-functional communication and coordination skills. Working knowledge of commercial leases, legal processes, and tenant compliance requirements. Highly organized and effective in a fast-paced owner-operator environment. CRC is a 60+ year-old company with a best-in-class reputation as investors and operators. The firm is currently $4 billion in AUM. CRC is vertically-integrated and we are focused on delivering exceptional investment results through nuanced and thoughtful business strategies, unique to each asset.
    $108k-141k yearly est. 5d ago

  • Chinese-Mandarin Language Analyst

    Altamira Technologies Corp 4.1company rating

    Operations analyst job in McLean, VA

    Altamira Technologies has a long and successful history of providing innovative solutions throughout the U.S. National Security community. Headquartered in McLean, Virginia, Altamira serves the defense, intelligence, and homeland security communities worldwide by focusing on creating innovative solutions leveraging common standards in architecture, data, and security. Altamira believes that our people and our company's culture differentiate us from other companies. We focus on recruiting talented, self-motivated employees who strive to find a way to get things done. Position Summary Altamira is hiring a qualified Chinese-Mandarin Language Analyst. Position Description Conduct translation, transcription, and summaries/gists of various language materials Leverage knowledge of language origins and cultural context to provide meaningful, nuanced translations Conduct triage analysis on incoming language materials to determine priority and process accordingly Proficiently use various tools and databases to process language materials and annotate required data Must have a strong command of the English language and ensure proper grammar is always used Required Qualifications Must have a TS/SCI Clearance with Polygraph for consideration 4 years performing crypto language processing - translating/gisting sophisticated written and/or spoken materials and demonstrating all lower OLA skills (2 of the 4 yrs primary duty: translating, transcribing, and/or gisting) Must have ILR Skill Level 3 in Audio or Graphic Due to Federal contract requirements for this role, we can only consider US citizens for this position #J-18808-Ljbffr
    $65k-86k yearly est. 1d ago

  • Operations Coordinator

    Nichols Contracting Inc. 3.6company rating

    Operations analyst job in Columbia, MD

    Nichols Contracting (NCI) is a family owned and operated Construction and Contracting business headquartered in Columbia, MD with offices in Richmond, VA and Royal PalmBeach and Orlando, FL with a team of 170 employees. NCI is a full-service general contractor focused on providing premier services in all aspects of the construction process, from concept to completion. We manage a broad range of commercial construction projects, including new construction, tenant fit outs and renovations. NCI services a diverse group of markets including federal, state, and local governments, as well a variety of corporate and special industry organizations that require complex life safety and critical infrastructure needs. The Operations Coordinator supports the documentation, organization, and day-to-day efficiency of the company's fleet operations while ensuring safety and compliance standards are met. This role focuses on coordinating and administering vehicle procedures, preventative maintenance, repairs, and related inventory needs. The ideal candidate is detail-oriented, organized, and proactive in managing multiple tasks across fleet management and general business operations. Essential Functions: Coordinate registration, DOT renewals, and insurance renewals. Conduct spot checks for cleanliness, organization, and stock. Manage vehicle requests/reservations Facilitate steps for vehicle fit-outs, transitions, and disposals. Maintain and organize vehicle records on shared drive Perform vehicle stock inventory Order/replenish supplies as needed Produce vehicle maintenance report Schedule and coordinate maintenance and repairs for vehicles and equipment Work with safety team to ensure vehicles are equipped with proper safety equipment Support additional Operations Department needs as requested. Perform other tasks as assigned by management Desired Experience: 0-2 years of construction operations experience High school diploma or equivalent required Bachelor's Degree preferred Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong organizational and time management skills. Strong communication skills; fluent in English (Spanish proficiency preferred). Strong interpersonal skills and ability to work collaboratively. Ability to multi-task and prioritize urgent needs effectively. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is required to sit and/or stand for extended periods of time Must be able to lift to 15 pounds at times Benefits: 401k, Health Insurance (medical, dental and vision), PTO, Employer Paid Life Insurance, Tuition Reimbursement, Paid Holidays and much more. Employee Acknowledgement: I have read the above position description and I understand and agree with the terms and requirements for this position. I also understand and agree that such requirements may be amended and/or adjusted at any time. Persons with mental and physical disabilities as defined by the American's With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position Equal Employment Opportunity Policy: Nichols Contracting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $35k-51k yearly est. 3d ago

  • Air Operations Coordinator

    Coda Search│Staffing

    Operations analyst job in Annapolis, MD

    We are looking for a competent Logistics Coordinator to oversee and facilitate the supply chain operations of our company. You will be the one to coordinate personnel and processes to achieve the effective project management of shipments. A great asset for a Logistics Coordinator is their communication and negotiation skills. They are well-versed in supply management principles and practices. The ideal candidate will have great record-keeping abilities and a customer-oriented approach. The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency. Responsibilities Coordinate and monitor supply chain operations Ensure premises, assets and communication ways are used effectively Utilize logistics IT to optimize procedures Recruit and coordinate logistics staff (e.g. truck drivers, airlines) according to availabilities and requirements Supervise your own shipments as assigned Communicate with suppliers, vendors, customers etc. to achieve profitable deals and mutual satisfaction Price, plan and track the shipments Skills Proven experience as logistics coordinator preferred. Experience in customer service will be appreciated Ability to work with little supervision and track multiple processes Computer-savvy with a working knowledge of logistics software Outstanding organizational and coordination abilities Excellent communication and interpersonal skills Must be US CITIZEN as most of our shipments are US GOV/MIL. Must be able to obtain a TS/SCI clearance.
    $34k-51k yearly est. 3d ago

  • Operations Coordinator

    LHH 4.3company rating

    Operations analyst job in Washington, DC

    LHH is partnering with a nonprofit in Washington, DC looking to bring on a Operations Coordinator to support day-to-day administrative and operational functions. This is a temporary position with the potential to convert to permanent. This role is ideal for someone with a 2+ years of professional experience who is highly organized, detail-oriented, and comfortable handling a variety of administrative tasks in a fast-paced environment. The position is admin-focused and plays a key role in keeping internal operations running smoothly. This role will require 5 days onsite, pay will range between $21-$24 per hour based on experience. Key Responsibilities: Provide administrative support to the operations team, including scheduling, data entry, and document management Assist with intake and onboarding-related processes Coordinate internal communications and track action items Maintain records, reports, and operational files with accuracy and confidentiality Support process improvements and general operational tasks as needed Collaborate with cross-functional teams to ensure smooth daily operations Qualifications: 1-3 years of experience in an administrative, operations, or coordinator-type role Strong organizational and time-management skills High attention to detail and ability to manage multiple priorities Proficiency with Microsoft Office or Google Workspace Strong written and verbal communication skills Ability to work independently and as part of a team Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************
    $21-24 hourly 5d ago

  • Financial Analyst

    MacDonald & Company 4.1company rating

    Operations analyst job in Washington, DC

    We are partnered with a vertically integrated real estate investment, management and development company with a primary concentration in the Washington, DC metropolitan area. The company specializes in large-scale, institutional-quality development projects with high impact, while also owning and managing a portfolio of existing operating real estate assets. They are seeking a highly motivated Financial Analyst to support the Director of Financial Analytics and Strategic Initiatives and partner closely with the Investments team. This role will support budgeting, forecasting, variance analysis, and asset performance analysis. The ideal candidate is detail-oriented, analytical, and eager to grow within a fast-paced, entrepreneurial real estate environment. Responsibilities: Support the annual budgeting process, consolidation of department budgets, and periodic budget reforecasting to support the development of updated financial projections. Prepare quarterly budget-to-actual variance reporting, analyze financial results, identify key drivers, and summarize trends for management review. Support preparation and maintenance of cash flow projections, ensuring corporate cost inputs are properly consolidated and results are clearly communicated. Analyze indirect cost allocations and provide corporate cost inputs to project stakeholders for budget and liquidity consideration. Assist with financial reporting systems and infrastructure, including maintenance of account trees and reporting templates. Prepare executive presentation materials, including slides, dashboards, and summary reports that translate detailed analysis into clear, concise insights for senior leadership. Pull monthly reporting from Costar to maintain market analysis on rent growth, new construction projects, occupancy, etc. Conduct ad-hoc financial analysis, research, and assist with special projects to support decision-making, operational improvements, and business initiatives. Education and Experience: Bachelor's degree in Accounting, Finance, Economics, or a related discipline. 1-2+ years of relevant experience in FP&A, corporate finance, or accounting. Strong analytical and quantitative skills with the ability to interpret financial data clearly. Excel proficiency (e.g., financial modeling, data manipulation, scenario analysis). Experience with or exposure to Yardi or similar reporting/ERP systems preferred. Real estate industry experience is a plus. Familiarity with financial reporting structures and budgeting systems preferred
    $58k-94k yearly est. 4d ago

  • Financial Analyst

    Robert Half 4.5company rating

    Operations analyst job in Columbia, MD

    Are you ready to take your financial analysis skills to the next level? We're seeking a Financial Analyst to join a leading real estate organization supporting a dynamic property management team. This role offers exposure to a diverse portfolio and the opportunity to make a measurable impact on operational and investment decisions. What You'll Do Analyze financial performance across a portfolio of commercial properties. Prepare budgets, forecasts, and variance reports to support strategic decision-making. Collaborate with property managers and leadership to optimize financial outcomes. Assist with lease analysis, cash flow modeling, and reporting for internal stakeholders. What We're Looking For 1-4 years of financial analysis experience (real estate industry experience preferred but not required). Strong proficiency in Microsoft Excel (advanced formulas, pivot tables, and modeling). Excellent communication skills with the ability to present insights clearly. Familiarity with Argus or Yardi is a plus. #FinancialAnalyst #RealEstateJobs #PropertyManagement #FinanceCareers #ExcelExperts #CREFinance #CareerGrowth #HiringNow
    $48k-76k yearly est. 2d ago

  • Operational Risk Analyst

    SECU 4.2company rating

    Operations analyst job in Linthicum, MD

    Job Description Who we are: At SECU, we put our employees first, recognizing that their well-being and professional development are vital to our success. By fostering a supportive and empowering work environment, our employees are committed to helping members achieve long-term financial security. They are also inspired to give back to the communities we serve by volunteering and spreading kindness, which reflects our core values and who we are as an organization. Every employee at SECU contributes to our member's financial well-being, and we'll always do what's right for our members, employees, and communities. Feel good about what you do. Belong to a place where you matter and can make a difference. This person will need to reside within commuting distance to our Linthicum, MD headquarters. What you will do: The Operational Risk Analyst supports Corporate Governance Leadership with the daily operation and administration of SECU risk programs/responsibilities. This position, through specialized knowledge and skill, provides support to the organization on all matters relating to operational risk. Helps organization identify, assess and mitigate risks arising from internal processes, systems, and people. Ensure business continuity, regulatory compliance and minimal disruption from operational failures. Operational Risk Analyst adheres to regulations and organizational policies, maintaining awareness and knowledge required to perform the duties of the position, including all aspects of the Bank Secrecy Act and related regulations, such as OFAC, and the USA Patriot Act, Fair Lending and Information Security. A day in your life might include: Conducts operational/financial/regulatory risk assessments. Coordinates annual review and updates of risk assessments. Analyze business operations to detect potential risk areas. Develop and implement risk management frameworks. Design controls to prevent or control operational risk. Monitor effectiveness of mitigation strategies. Identifies, tracks, and monitors operational risks. Supports remediation efforts of risks. Conducts risk reviews to ensure new, ongoing and remediation efforts are within risk appetite. Ensure the organization remains within the approved risk thresholds. Implements appropriate monitoring. Supports daily operations and maintenance of SECU's Business Continuity, Disaster Recovery and Incident Response program. Coordinates and facilitates annual training, program reviews and ensures program documentation is accurate and up to date. Develop comprehensive reporting, dashboards and presentations for management. Reviews policies, procedures and programs. Ensure internal controls are adequate. Coordinates annual training requirements for responsible program areas. Supports SECU projects and initiatives, determines risks and updates risk assessments/tracking accordingly. Fosters a culture of compliance and legal awareness organizationally; remains aware of risks facing SECU and the industry. Additional Responsibilities may include: Interact and support CUSO partners and credit union partners. Reviews report data for trends and advise management of potential areas of risk concern. Responsible for audit and exam support and coordination efforts. What we need from you: Education Requirements Bachelor's degree preferred Certified Credit Union Enterprise Risk Professional (CUERP) required or must be obtained within the first year of employment. Experience Requirements 3-5 years' experience working at a financial institution. 3-5 years of demonstrated responsibility in Enterprise Risk Management, with a focus on operational risk identification, assessment and remediation. Understanding of rules/regulations and enterprise risk awareness from prior roles. Credit Union experience preferred but not required Takes personal responsibility for decisions, actions, failures and overall deliverables Utilizes oral and written communication to enhance relationships across the organization Clearly communicates information, thoughts and ideas in a clear, concise and organized manner Relates comfortably with people across levels, functions, culture, and geography Possesses a clear understanding of strengths, limitations, emotions, beliefs, and motivations of self and others Maintains composure and effectiveness when experiencing major changes in work tasks or the work environment Adjusts effectively to work within new work structures, processes, requirements, or cultures Demonstrates an understanding of SECU's culture, core values, mission and strategic priorities as it relates to one's work and overall performance Physical Requirements - Please add additional physical requirements to list provided below, if applicable. Must be able to remain in a stationary position, often standing or sitting for prolonged periods Must be able to lift up to 25 pounds Compensation Information: Offers will be commensurate with experience and education. Please Note: We typically hire at or below mid-point, which is $95,000 for this role. Salary: Min. $73,800 - Max. $118,000 Other Compensation Includes: Annual corporate-wide incentives We provide comprehensive benefits, with a focus on total well-being: Medical, vision, dental benefits 401k plan with company matching Generous sick, vacation and personal leave And more...2025SECUBenefitsGuide.pdf SECU is committed to fostering a diverse, equitable, and inclusive workforce where all individuals are valued and respected. We take pride in providing equal opportunities for all qualified applicants regardless of race, ethnicity, national origin, gender, sexual orientation, gender identity or expression, religion, military or veteran status, or any other characteristics protected by law.
    $73.8k-118k yearly 18d ago

  • Operations Support Analyst

    The Columbia Group 4.2company rating

    Operations analyst job in Washington, DC

    The Columbia Group (TCG), is a technical services support company which has a successful 50+ year history of providing the United States government with financial management support services, information technology, program management, acquisition, logistics management, engineering, and design. As a full-time employee of TCG, you will receive a comprehensive benefits package to include a quality health insurance program (medical, drug, vision and dental) for you and your family, group life insurance, group short and long-term disability insurance, a 401K profit sharing retirement plan, and professional development opportunities. You will accrue 'Paid Time Off' (PTO) to be used towards vacation or sick leave, in addition to receiving eleven (11) paid federal holidays. We are seeking Mid to Senior Level Operations Support Analysts to join our team in the Washington, DC Metropolitan Area. Upon award, the ideal candidate will: Provide daily analytical and program management support to senior level executives. Operations Support is responsible for overseeing event preparation and correspondence support for key industry events, supporting change/transformation efforts (i.e., Gap analysis, stakeholder interviews, situational reports, etc) for large programs, and coordinating responses to technical specification and guidance documents related to credentialing and identity management. Provide statistical (descriptive) analysis as required and ad hoc reporting to senior officials as required. Lead small and medium sized projects as required.
    $53k-73k yearly est. 60d+ ago

  • TRB Operations Support Analyst

    Akumen, Inc.

    Operations analyst job in Washington, DC

    Technology Review Board (TRB) Operations Support Analyst Akumen is seeking a Technology Review Board (TRB) Operations Support Analyst responsible for supporting the management and reporting functions of the agency's TRB operations. This role verifies the accuracy and completeness of product requests from sponsors, ensuring they are thoroughly prepared and ready for the TRB review. Additionally, the analyst will be responsible for processing new product requests within the established timelines and involves creating and maintaining TRB operational dashboards as directed by OCA management. The ideal candidate should be self-motivated, capable of working independently, effectively managing their workload, and demonstrating strong teamwork skills to collaborate seamlessly with others. Responsibilities: Review and Analysis: Review IT product requests to ensure completeness and alignment with agency standards. Assist product request submitters by addressing their queries and ensuring submissions meet organizational requirements. Communication and Coordination: Collaborate with product sponsors to ensure timely approvals and alignment with the agency's mission and objectives. Support TRB reviewers and approvers by facilitating communication, and ensuring reviews and approvals are completed within the Service Level Agreement (SLA) timeframe. Operational Support: Manage the TRB Management email inbox, provide timely and accurate process guidance to users, and escalate operational issues to TRB Management. Collect and analyze metrics to visualize operational performance, identify issues, and recommend process improvements. Application and Process Management: Assist in the operation of the TRB application, including defect tracking, enhancement prioritization, and testing. Apply IT Service Management tools and methodologies to support the TRB product approval process. Additional Duties: Perform any other operational support tasks as assigned by the TRB Manager, or by the managers from the parent organization. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Extensive experience with IT Service Management frameworks and methodologies, such as ITIL. Proficiency in managing and optimizing ITSM processes, including incident management, problem management, change management, and service request fulfillment. Ability to configure and customize ITSM tools to meet organizational needs, including workflow automation, reporting, and dashboard creation. Proficiency in a variety of technology platforms and infrastructure components. Strong analytical and problem-solving skills. Knowledge of IT product management and maintaining an organization's product baseline. Understanding of Federal guidelines such as FISMA, NIST, CISA, and FedRAMP. Familiarity with SCRUM, agile practices, and tools like Jira. Preferred Qualifications: Certification or operator experience with ServiceNow. Experience in data analysis and dashboard creation using ServiceNow or PowerBI. Proficiency in creating customer surveys using Microsoft Forms. Skilled in using Microsoft O365, Teams, and SharePoint. Prior consulting experience with government agencies. Security Clearance: ● Eligible for a Secret Clearance or higher required
    $56k-82k yearly est. Auto-Apply 60d+ ago

  • Operations Support - Joppatowne, MD

    Maersk 4.7company rating

    Operations analyst job in Joppatowne, MD

    As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. ***We are seeking a Customer Service Rep for our Joppatowne facility*** ***Direct Hire - Full Benefits*** Shift: 4:30 AM - 1:30 PM Tues-Sat JOB SUMMARY: The Operations Support is responsible for answering incoming calls and providing excellent customer service. They monitor and respond to customer inquiries. They track, trace, enter, and update shipments. Essential Functions: Answer incoming calls and provide excellent customer service to all callers Monitor and respond to customer inquiries received through email Make outgoing calls to follow-up on shipment status, resolve issues and update customers Track, trace, enter and update shipments Data Entry Assist and support Pilot stations and cartage agents Master outside customer applications Follow published procedures and work instructions for NCS accounts and bring modifications to management's attention Perform other duties as assigned SKILLS/COMPETENCIES: Excellent oral and written communication and problem-solving skills Technological aptitude using the internet and on-line tools Ability to multitask Excellent organizational skills with emphasis on detail Company Benefits: Medical Dental Vision 401k + Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) And more! Pay Range: $21.-22.00 per hour *The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. #INDEED Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
    $21 hourly Auto-Apply 34d ago

  • Mandarin Language Analyst - TS/SCI+Poly | US Citizen

    Altamira Technologies Corp 4.1company rating

    Operations analyst job in McLean, VA

    A defense contracting firm is seeking a qualified Chinese-Mandarin Language Analyst in McLean, Virginia. The role involves conducting translations and transcriptions while leveraging cultural knowledge. Candidates must possess a TS/SCI clearance with polygraph and have at least 4 years of experience in crypto language processing. This opportunity is open only to U.S. citizens due to federal contract requirements. Join a team dedicated to providing innovative solutions within national security. #J-18808-Ljbffr
    $65k-86k yearly est. 1d ago

Learn more about operations analyst jobs

How much does an operations analyst earn in Dundalk, MD?

The average operations analyst in Dundalk, MD earns between $46,000 and $102,000 annually. This compares to the national average operations analyst range of $44,000 to $90,000.

Average operations analyst salary in Dundalk, MD

$68,000

What are the biggest employers of Operations Analysts in Dundalk, MD?

The biggest employers of Operations Analysts in Dundalk, MD are:
  1. Anywhere Real Estate
  2. Cpower
  3. Enerwise Global Technologies LLC
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