Senior Epic Analyst (Ambulatory Applications)
Operations analyst job in Boston, MA
The Senior Epic Analyst is a subject matter expert and key technical resource for the assigned Epic application. This role provides advanced support, configuration leadership, and cross-functional guidance to ensure optimal performance of Epic systems. The Senior Analyst independently resolves complex issues, leads initiatives, and supports long-term system strategy within a specialized domain.
Key Responsibilities
Advanced Application Expertise
Serves as a senior resource for the assigned Epic application, with deep understanding of workflows, system dependencies, and integrated Epic products.
Specializes in a key area (e.g., revenue cycle, ambulatory, inpatient) and leads domain-specific solution design.
Resolves complex issues involving data structures, multi-variable rules, logic, and templates.
Business Engagement & Analysis
Leads discussions with end-users and operational leaders to understand needs, workflows, and process gaps.
Defines scope, sets priorities, and translates operational requirements into scalable technical solutions.
Performs advanced operational and workflow analysis to drive system optimization.
Complex Build & Configuration
Performs and oversees complex configuration, including custom logic, advanced rules, and multi-step workflows.
Reviews and mentors team builds to ensure adherence to governance and best practices.
Assesses the impact of configuration on downstream applications and overall system integrity.
Project Leadership
Leads enhancements, system modifications, and cross-functional projects.
Coordinates with vendors, IT, interface, and reporting teams to ensure smooth implementations.
Tracks timelines, risks, and milestones, and contributes to long-term planning.
Upgrades & Quality Assurance
Leads upgrade planning, review of release notes, required build, and testing strategies.
Oversees maintenance, interface troubleshooting, and configuration audits.
Develops and maintains test scripts and validation processes.
Training & Communication
Communicates system changes, issues, and enhancements to super-users and leadership.
Provides advanced training and documentation for end-users and peers.
Influences decisions through clear explanation of complex technical concepts.
Leadership & Mentorship
Mentors junior analysts in build, troubleshooting, workflow understanding, and testing.
Supports onboarding and peer review, and contributes to team standards and processes.
Professional Development
Engages in ongoing Epic education and certification.
Represents the organization in Epic user groups or forums as needed.
Minimum Qualifications
Education
Required: Bachelor's degree.
Preferred: Master's in IT, Healthcare Administration, Informatics, or related field.
Experience
Required:
3+ years of Epic application support with hands-on build/configuration.
Experience leading initiatives and resolving complex issues.
Background in workflow analysis, process improvement, or end-user training.
Preferred:
5+ years Epic support.
Experience in the supported operational domain (e.g., ambulatory, revenue cycle, scheduling).
Experience as an Epic super-user or SME.
Licensure / Certifications
Required: Active Epic Ambulatory Certification.
Preferred: Additional Epic certifications; Lean Six Sigma Yellow Belt; relevant non-Epic domain certifications.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Business System Analyst
Operations analyst job in Boston, MA
first PRO is now accepting resumes for a Business Systems Analyst, Treasury & Investment Finance Systems in Boston, MA. This is a direct hire role and onsite 3 days per week.
TECHNOLOGY EXPERIENCE
Experience with treasury management systems such as GTreasury, Kyriba, Bellin, HazelTree, Reval, etc. (required)
Experience configuring or supporting the Salesforce platform (preferred)
Exposure to FX hedging tools such as Kyriba (preferred)
Experience with cash projection and liquidity reporting (preferred)
Understanding of SWIFT messaging (MT messages / ISO 20022 standards) and U.S. payment networks (ABA, ACH) (required)
Experience implementing and maintaining SaaS platforms
Hands-on experience building or maintaining system integrations (APIs)
Familiarity with iPaaS tools such as Workato or Power Automate (preferred)
Experience with business intelligence and reporting tools (Tableau, Power BI)
QUALIFICATIONS
Bachelor's or advanced degree in Computer Science, Information Systems, Finance, or a related discipline
Master's degree with a concentration in Technology or Systems (preferred)
Minimum of 3 years of relevant professional experience
At least 2 years of experience implementing and supporting Treasury or Cash Management solutions
Business Analyst - Cash IBS
Operations analyst job in Quincy, MA
The Business Analyst will play a key role in supporting the banks payments modernization and ISO 20022 migration initiatives.
The role involves gathering business requirements, analyzing payment workflows, ensuring compliance with ISO 20022 standards, and supporting integration with accounting and financial systems.
The analyst will act as a bridge between business stakeholders, technology teams, and external vendors to ensure seamless implementation and operational efficiency.
Key Responsibilities
Analyze and document current-state payment processes, message flows (SWIFT MT to MX), and accounting interfaces.
Define business and functional requirements for ISO 20022 migration across domestic and cross-border payment systems (RTGS, ACH, SWIFT).
Work closely with operations, finance, and IT teams to ensure alignment between payment messages and accounting entries in the banks general ledger or sub-ledger systems.
Conduct data mapping and gap analysis between legacy MT messages and new ISO 20022 MX formats.
Support end-to-end testing (UAT, SIT) for message transformations, reconciliations, and accounting postings.
Liaise with vendors, network providers, and regulatory bodies to ensure compliance with global and regional ISO 20022 mandates.
Develop and maintain detailed process documentation, use cases, and data flow diagrams.
Provide business support during implementation, including troubleshooting message validation and accounting integration issues.
Business System Analyst
Operations analyst job in Boston, MA
*ROLE IS REMOTE BUT YOU MUST BE WITHIN 3 HOURS OF BOSTON, MA*
As the Business Systems Analyst, you will provide analytical expertise to support a variety of initiatives within the Data Operations and Technology team. You will research, elicit, analyze, validate, and document business requirements for CHIA's APCD and Case Mix projects, ensuring they accurately reflect business needs and stakeholder expectations. Additionally, you will translate business needs into system/application requirements, assist in producing functional requirements for tool development, and collaborate with project managers to manage changes, identify risks, and support feasibility studies and implementations.
Minimum Qualifications:
Knowledge of health care financing concepts and a broad understanding of the health care provider sector.
Proven ability to build relationships and work collaboratively while managing scope and client expectations.
Strong planning, communication, and change management skills.
Advanced analytical skills with proficiency in Excel, Tableau, and data visualization tools.
Excellent attention to detail and strong interpersonal skills.
Nice to Have:
Experience with financial documents and financial analysis techniques.
Ability to present innovative solutions and “out of the box” thinking.
Responsibilities:
Research, elicit, analyze, and document business requirements for APCD and Case Mix projects.
Translate business needs into system/application requirements and project components.
Assist in producing functional requirements for tool development.
Collaborate with project managers to manage changes, identify risks, and maintain client expectations.
Support proposals, feasibility studies, and new business development initiatives.
What's In It For You:
Weekly Paychecks
Opportunity to work on impactful healthcare data projects
Collaborative team environment with professional growth potential
Financial Services Business Systems Analyst
Operations analyst job in Boston, MA
Business Systems Analyst
Must Have:
Bachelor's degree or equivalent experience in finance, economics, computer science, or technology related field.
Minimum of 2-5+ years of experience in the financial services industry, ideally supporting buy?side technology.
Possesses solid knowledge of Equity, Fixed Income, and Derivatives asset classes.
Demonstrated strong SQL skills and a solid understanding of investment data.
Proven ability to efficiently utilize resources and communicate with others, both verbally and in writing.
Proven analytical skills and demonstrated ability to make independent decisions.
A firm understanding of systems development lifecycle and Agile framework.
Proven ability to develop creative solutions to meet business needs.
Business Analyst
Operations analyst job in Boston, MA
The Business Analyst can work from either Boston, MA or Springfield, MA office in Hybrid capacity.
As a Business Analyst, you will drive translating business needs into the requirements for Processes and Technology to execute on supporting our customer and employee experiences.
To be successful, you will:
Document business requirements with detailed technical specifications
Understand process flows and ensure interconnectivity of systems and applications
Act as a liaison between Underwriting and other teams and advocate for necessary changes
Translate customer and employee needs into documented, actionable solutions with clear measurement mechanisms in service of business outcomes
Provide proper documentation for the Product team to prioritize features and enhancements against a prioritization framework
Support Business owner, Product Manager and peers to align requirements to roadmaps
Proactively identify opportunities to improve business processes by maintaining a strong knowledge of available and upcoming features delivered by external vendors
Update procedural and processes changes
Ensure development outputs meet business expectations by maintaining strong cross-functional relationships with technical and architecture teams
Keep change management principles in mind, to work with the team to establish launch readiness in response to system and process updates
Work independently and with management on highly visible, divisional/cross-divisional complex products and projects
Be sought as a key resource for documentation of unique or complex business problems
Drive continuous improvement and efficiencies beyond own scope of responsibility
Required Qualifications:
Bachelor's degree
7+ years' experience supporting projects and driving execution of complex technical work
Business Analyst experience for Underwriting systems
Understanding of Waterfall and Agile processes and documentation
Strong requirements documentation skills
Ability to drill down from the big picture to process details
Ability to think strategically
Ability to collaborate across diverse teams and organizations
Preferred Qualifications:
Individual who enjoys solving complex problems and improving team processes
Lide underwriting knowledge
Exposure to customer experience/user experience practices
Proven ability to partner with cross-functional teams to design, configure, test, and deploy
Demonstrated ability to adapt to changing business priorities
Experience with additional requirements tools including JIRA and Confluence
Business Analyst
Operations analyst job in Waltham, MA
Job Title: Business Analyst
Duration: 6 months
Core Skills and Expertise:
Expert in Agile and Scrum methodologies, including requirements gathering and process mapping.
Expert-level knowledge in capturing BRDs, FRDs, epics, user stories, acceptance criteria, and defining Definition of Done.
Skilled in data manipulation using Excel, SQL, BI tools, dashboards, and data visualization.
Ability to collaborate with cross-functional teams-including marketing, UX, IT, finance, and operations-to align digital initiatives with overall business objectives.
Perform customer behavior research and market trend analysis to guide e-commerce strategy.
Strong background in the Retail Domain, with extensive e-commerce experience.
Information Technology Analyst
Operations analyst job in Boston, MA
Temp IT Analyst - On-Site (Boston, MA)
Work Authorization: US Citizens or GC Holders
Type: Contract (Short-term; approx. 3 months,)
The Temp IT Analyst is a first-level technical support role responsible for delivering high-quality technology assistance, supporting daily IT operations, facilitating meeting technologies, and participating in IT projects. The ideal candidate will have experience in a law firm, financial, or other professional corporate environments and must demonstrate a high level of professionalism, customer service, and technical expertise.
Required Skills & Proficiencies
Advanced experience with Microsoft Operating Systems, installation, and configuration.
Advanced proficiency with Microsoft Office Suite.
Strong experience with ServiceNow.
Strong proficiency in MS Teams.
Advanced to expert knowledge of remote access technologies (Citrix, VPN).
Advanced to expert experience with mobile technologies (iOS, iPadOS).
Advanced understanding of networking concepts, cabling, and communications hardware.
Expertise in inter/intra/extranet technologies.
Strong experience with Document Management Systems (e.g., iManage/Work 10).
Strong knowledge of customer service best practices.
Solid understanding of data security principles.
Experience supporting or participating in IT projects and deployments.
Qualifications
Associate's or Bachelor's degree preferred (or equivalent hands-on experience).
3+ years of experience supporting end users with software, hardware, and networking.
3+ years supporting LAN/WAN and network systems.
3+ years installing, configuring, and maintaining client operating systems and equipment.
Prior experience in a professional services or law firm environment preferred.
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Salesforce Analyst
Operations analyst job in Waltham, MA
The Salesforce ITS Analyst reports to the Director of ERP & CRM Operations & Implementations and works closely with end users to ensure the CRM applications of Salesforce, Kindsight ascend Fundraising Platform, ascend Portal, Linvio Events, GiveCampus Online Giving, and Salesforce Marketing Cloud Account Engagement are configured according to business user needs. The individual responds to user requests regarding application issues and enhancement requests, and, under the direction of the Director of ERP & CRM Operations & Implementations, translates prioritized, complex institutional business needs into precise, actionable requirements and sustainable solutions. Develops strategies and roadmaps for Salesforce rollouts across various University departments and participates in data conversion, mapping, and validation related to these efforts.
Job Summary:
Business Systems Analysis in the Expanded Adoption and Optimization of Salesforce - 80%:
The Salesforce Analyst serves as a critical bridge between the functional departments and the ITS team. This role is responsible for supporting user adoption and ongoing optimization of the University's enterprise Salesforce Sales Cloud platform, designing technical solutions to support and enhance a suite of CRM applications, including but not limited to Salesforce, Kindsight ascend Fundraising Platform, ascend Portal, Linvio Events, Salesforce Marketing Cloud Account Engagement, and GiveCampus Online Giving. The Salesforce ITS Analyst works under the direction of the Director of ERP & CRM Operations & Implementations; in conjunction with the CRM team in ITS; in partnership with Institutional Advancement colleagues; and in collaboration with campus partners across the institution.
Specific responsibilities include:
Collaborate extensively and meet one-on-one with departmental end-users and subject matter experts to gather, analyze, and define functional and non-functional requirements for enhancements, data reconciliation, and system integration needs. Determine technical feasibility and create roadmaps for CRM-related system enhancements.
Participate in data conversion and mapping to transfer data from non-Salesforce applications to Salesforce. Perform data validation on existing and incoming data to Salesforce.
Participate in enhancement projects and product upgrade processes (requirements, roadmaps, documentation, systems configuration, testing strategy, and rollout).
Deliver day-to-day functional support for our suite of Salesforce applications, providing scalable and reusable solutions where possible.
Review, respond to, and resolve user-generated help tickets in the TeamDyanmix service management system, following established SLA parameters.
Training and Knowledge Transfer - 20%:
Engage in knowledge transfer to expand user knowledge of Salesforce, Kindsight ascend Fundraising Platform, ascend Portal, Linvio Events, Salesforce Marketing Cloud Account Engagement, and GiveCampus Online Giving.
Partner with the ITS Change Management Office to develop training materials for the user community on system functionality, modifications, and enhancements. Create, enhance, and expand our library of system documentation and training materials.
Job Requirements:
Education:
BA/BS required.
A minimum of 3 years of Salesforce experience and Salesforce Certified Administrator certification is required; higher education experience is preferred.
Skillset:
Experience with Salesforce configuration and management of Salesforce Contacts/Constituents, Accounts, Leads, and Opportunities is required.
Experience with data conversion, mapping, and validation from various applications to Salesforce is required.
Familiarity with Salesforce declarative solutions and point-and-click tools is a plus.
Familiarity with event management and email marketing tools is a plus.
Excellent analytical and problem-solving skills and demonstrated ability to set priorities and meet deadlines.
Ability to work well under pressure and understand the urgency of University deadlines.
Experience in maintaining a high degree of discretion with data.
The ability to learn and apply new technologies to solve business challenges is required.
They offer a competitive benefits and compensation package which includes medical, dental and life insurances. If you are looking to advance your career through educational opportunities, the organization offers tuition assistance for employees, dependents and spouses. Our 403b retirement savings plan includes a generous match.
Application Analyst
Operations analyst job in Boston, MA
We are currently partnered with an Ivy-league University in Boston, MA looking to add an Application Analyst to their team on a hybrid basis. Local candidates only.
This is an initial 6-month contract on W2 with the potential to extend, eligible for full benefits.
Responsibilities:
Diagnose, escalate and resolve software incidents for vendor-based and custom developed applications such as Microsoft 365 Exchange, Teams, Slack, and Zoom
Participate in projects providing subject matter and technical expertise on applications
Configure applications to match business needs
Draft and update use case and technical documentation as needed
Create troubleshooting guides and knowledge articles
Complete other responsibilities as assigned
Qualifications:
At least 2 years' progressively responsible experience as an application administrator or in a technical support role is required
Bachelor's degree in computer science, technology, management information systems, computer engineering, or similar field
Experience administering, configuring, and maintaining Microsoft 365 applications
Experience with the administration and support of Microsoft M365 collaboration suite
Developing and implementing workflows using Power Automate
Advanced Microsoft Exchange mailbox administration
Demonstrated experience troubleshooting mail flow problems
Experience with creation of scripts in PowerShell
Demonstrated solution design using both technical and business process approaches is preferred
Experience with custom developed applications and the software development life cycle is preferred
Experience leveraging APIs, reporting, and data analytics is preferred
Business System Analyst
Operations analyst job in Boston, MA
Business Systems Analyst (Hybrid) | USC, GC, H4 EAD | Boston, MA
💰 Rate: $W2 Only
Good Morning Connections,
I am excited to share a new opportunity for a Business Systems Analyst. We are looking for a detail-oriented professional with financial documents experience and strong analytical skills.
🔹 Position: Business Systems Analyst
🔹 Location: Boston, MA (Hybrid)
✨ Role Overview:
The Business Systems Analyst will support analytical initiatives within the Data Operations & Technology team. This role involves gathering and documenting business requirements, validating needs, and ensuring accurate representation of stakeholders for CHIA's APCD and Case Mix projects and other related initiatives.
You will also translate business needs into system/application requirements, help develop functional specs, manage requirement changes, identify risks, and support feasibility studies and implementations.
🔑 Required Skills & Experience:
✔ Experience working with financial documents (audited financial statements, financial analysis, etc.)
✔ Strong understanding of healthcare financing concepts
✔ Knowledge of the healthcare provider sector
✔ Hands-on experience with business requirements, functional specs, and system analysis
✔ Strong analytical ability with Excel, Tableau, charts/graphs, and data visualization
✔ Excellent communication, attention to detail & collaboration skills
✔ Ability to work independently and manage multiple projects simultaneously
Special Situations Analyst
Operations analyst job in Boston, MA
SPECIFICATION
SPECIAL SITUATIONS ANALYST
Shine Associates, LLC has been retained to search, identify and recruit a Special Situations Analyst on behalf of our client (‘Company'). This candidate will be located in the Boston, MA office.
CONFIDENTIALITY
Shine Associates, LLC has been exclusively retained on this assignment. Information contained in this position specification as well as any other information concerning the Company provided or verbally discussed is confidential. All materials and discussions are to be utilized for the sole purpose of a candidate's personal review of the career opportunity.
CLIENT DESCRIPTION
The firm is a real estate focused private equity firm that invests in a wide variety of opportunistic and value-oriented commercial real estate transactions where the conditions exist for compelling absolute returns over a short and medium duration. The firm invests throughout the United States in single property transactions and multiple property portfolios whereby the investment strategies are based on property-level operational enhancements as well as those with pricing advantages that arise from distressed, complex, and dislocated scenarios.
The firm's investments are structured in numerous capital forms including direct investments, joint venture equity, preferred equity, mezzanine loans, and transitional first mortgages. Since 1993, the firm has invested in more than $21 billion of commercial real estate on behalf of a diversified and highly regarded group of endowments, foundations, public and corporate pension plans, financial institutions, family offices, and sovereign entities.
SPECIAL SITUATIONS ANALYST
The Analyst will be part of a Special Situations deal team that is responsible for sourcing, closing, and managing several of the firm's bespoke investment strategies including Opportunity Zones, a Caribbean resort development, and a motorsports racetrack development.
In this role, the Analyst will be deeply involved throughout the investment lifecycle of a transaction, from underwriting to closing, operational enhancement, investor relations, and eventual sale. The Analyst will work closely with the deal team to evaluate and underwrite prospective investments and provide support to the joint venture and asset management teams in executing the investment strategy established at acquisition.
This position will involve work across multifamily and club developments throughout the United States. It is ideal for candidates who are intellectually curious, eager to learn the business from the ground up, and excited to contribute meaningfully within a small, entrepreneurial team environment.
KEY RESPONSIBILITIES
Our client employs a “cradle-to-grave” investment management philosophy and is seeking an Analyst who will play an active role throughout the deal lifecycle. Primary responsibilities include:
Investment Analyst & Underwriting
Build and maintain detailed financial models for new investments, development phases, refinancings, and capital improvement projects.
Conduct sensitivity analyses and scenario modeling for equity, debt, and joint-venture structures.
Support Opportunity Zone investor reporting for existing investments.
Underwrite new Opportunity Zone investments, assessing both financial and tax-advantaged returns.
Assist in preparing investment memoranda and presentations for internal review and external capital partners.
Research and analyze market data, comparable developments, and operating benchmarks across hospitality, residential, and motorsports sectors.
Development Management Support
Track budgets, schedules, and key milestones across design, permitting, and construction phases.
Help prepare monthly project reports and dashboards for leadership and investors.
Coordinate with architects, engineers, and consultants to collect, synthesize, and present project data.
Assist in due diligence and feasibility analysis for new land acquisitions or expansion opportunities.
Operations & Business Planning
Collaborate with on-site management teams to analyze membership sales, event performance, and resort operations.
Evaluate pro forma performance versus actual results and identify key performance drivers.
Research & Strategic Support
Maintain comparable deal databases for land sales, luxury hospitality, and private club communities.
Research and support Opportunity Zone strategy across new markets and expansion opportunities.
Support strategic initiatives such as partner selection, brand collaborations, or new product lines (e.g., garages, villas, or track events).
Prepare briefing materials for senior leadership meetings and board updates.
PROFESSIONAL QUALIFICATIONS
Candidates should possess broad-based analytical skills, superior cash flow modeling capabilities, strong research abilities, and excellent communication skills.
Bachelor's degree is required, with preference for candidates in real estate, finance, economics, and/or accounting.
Approximately 1 to 3 years of related post-undergraduate experience preferred, though candidates with strong skill sets and interest to pursue a career in the commercial real estate will also be considered.
Exceptional financial analysis and modeling skills utilizing Microsoft Excel and PowerPoint.
Exceptional Power Point skills with the ability to create high-quality presentation materials.
Strong organizational skills with ability to manage multiple tasks and effectively meet deadlines.
Team player with the ability to work independently and under pressure in an entrepreneurial environment.
Familiarity with real estate finance and accounting concepts, including joint venture partnerships and broader investment structures (equity, preferred equity, and debt), with an understanding of returns are generated across different positions in the capital stack.
High level of attention to detail, accountability, integrity, and ethics.
Self-motivated, energetic, and a positive individual with strong verbal and written communication skills, and the ability to work effectively with individuals at all levels.
COMPENSATION
The Company is prepared to offer a competitive compensation package including salary, bonus and other benefits.
CONTACT INFORMATION
Shine Associates, LLC
45 School St., Suite 301
Boston, MA 02108
**************************
Hillary H. Shine, Principal Chandlee Gustafson, Associate
Cell: ************** Cell: **************
****************************** *******************************
Kelsey Shine, Director
Cell: **************
*****************************
Talent Operations Coordinator
Operations analyst job in Boston, MA
Pay Rate: 21-23 per hour
Local to Boston - Hybrid role - Somerville, MA 02145
3 month contract to start through Randstad
Reporting to the New Hire Experience Manager, the Talent Operations Coordinator is responsible for owning the candidate experience throughout the pre-boarding process for both internal and external associates. The Talent Operations Coordinator will provide excellent candidate experience and be responsible the pre-boarding of all associates, including obtaining required forms, scheduling occupational health and I-9 appointments ensuring completion of all pre-boarding requirements including background, compliance, reference checks and, set up of systems access.
Principal duties and accountabilities
Provide exceptional customer service to candidates, hiring managers, and recruiters throughout the pre- boarding process
Lead the new hire pre-boarding process (accepted offer through New Employee Orientation)
Communicate via email, phone, or in person with newly hired employees to ensure successful completion of all required pre-employment requirements including I-9, Occupational Health Clearance, background,
compliance, and reference checks.
Set up new employees in HRIS system(s)
Run and create reports in the Applicant Tracking System.
Continuously identify and implement ways to improve the pre-boarding experience.
Partner with team leadership on strategic projects as they arise
Qualifications
Bachelor's Degree or relevant work experience
Experience or strong interest in a career in Human Resources
Experience with an Applicant Tracking System (Taleo, Workday, PeopleSoft)
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook
Skills, Abilities, and Competencies
Strong customer service experience
Ability to work independently with little day-to-day supervision
Excellent communication abilities - written/verbal
Experience handling high-volume and multiple tasks in a fast-paced environment
Strong organizational skills and detail-oriented
Demonstrated problem-solving skills
Ability to manage sensitive and confidential information
Team player in a high-volume and fast-paced environment
Contract Business Analyst
Operations analyst job in Waltham, MA
We are currently recruiting a Business Analyst for a contract position located in Waltham, MA. This is a 6-month onsite contract position. Must have at least 10 years of experience. Competitive rate. Skills: EMS(Power Flow, State Estimator, Contingency Analysis, OPF ), SCADA , MS PowerPoint Digital : SCADA Security
Job Description
• EMS application engineering
• Strong knowledge of Power Flow, State Estimator, Contingency Analysis, OPF etc.
• Strong analytical and communication skills.
• Working knowledge of Software development methodologies like waterfall, Agile
• Ability to understand Business requirement and Business Requirements mapping to functional design
• Ability to validate alignment of Data, Integration and test requirements
• Strong Understanding of Network Topology build requirements
• Understanding of integration technologies used in SCADA/EMS/DMS space.
• Ability to work in an Onshore/Offshore global delivery model.
Provide domain expertise for EMS application engineering
• Strong knowledge of Power Flow, State Estimator, Contingency Analysis, OPF etc.
• Understands EMS application architecture and security.
• Work with Business to understand functional issues and solve the same by providing workaround
• Sort out Data issues or RTU communication issues
• Provide timely incident resolution
• Having strong knowledge of Network models and databases
• Experience working in Transmission and Distribution domain of Utilities
• Create databases and displays for new IEDs/ ICCP data
• Experience with multiple products in the market will be an advantage such as GE, Hitachi, OSII, SE
• Experience in DERMS applications will be an advantage
• It is an advantage if candidate is NERC certified
Service Operations Analyst
Operations analyst job in Boston, MA
CMIT Solutions of Boston/Cambridge is the premier IT services franchise in the US. Our goal is to be the
preferred IT business partner of small to medium sized businesses
by offering technical leadership and services to our customers with a focus on providing innovative solutions and delivering exceptional customer service.
The Service Operations Analyst provides administrative support across departments to ensure efficient operations and timely task execution. This role demands strong organizational skills, attention to detail, and adaptability in a fast-paced environment. Acting as a key operational link, the position supports leadership and teams through coordination of administrative, reporting, and compliance activities, enabling informed decisions and streamlined business processes.
Core Duties:
Operational Support & Coordination:
Act as a central resource for managers and teams, facilitating workflows and ensuring timely delivery of organizational priorities.
Performance Monitoring & Insights:
Oversee the collection, review, and interpretation of service performance data and executive-level reporting to identify trends, gaps, and opportunities for improvement.
Compliance & Audit Readiness:
Support regulatory and vendor audit processes through accurate data collection and documentation, maintaining organizational compliance standards.
Information Management & Communication:
Manage the distribution of critical communications and reports, ensuring stakeholders receive accurate and timely information.
Leadership Engagement:
Prepare agendas, summaries, and briefing materials for executive meetings, contributing to strategic alignment and informed leadership discussions.
Responsibilities:
Administrative Support
Serve as the primary point of contact for general administrative needs across departments.
Manage calendars, schedule meetings, and coordinate logistics for leadership and team activities.
Maintain organized records and documentation for easy retrieval and compliance.
Reporting & Data Management
Compile and review executive summary reports and service performance metrics.
Track and analyze Service Desk utilization and satisfaction survey results.
Prepare dashboards or summaries for leadership to support data-driven decisions.
Compliance & Audit Preparation
Collect and validate data for property vendor audits and other compliance requirements.
Ensure timely and accurate submission of audit-related documentation.
Communication & Information Distribution
Assemble and distribute monthly communications, reports, and updates to stakeholders.
Maintain version control and ensure clarity in all distributed materials.
Meeting Coordination
Prepare agendas, briefing materials, and follow-up documentation for leadership meetings.
Support meeting logistics and ensure alignment with organizational priorities.
Experience & Skills Requirements:
Proven ability to manage operational support functions in a fast-paced environment.
Strong organizational and time-management skills with attention to detail.
Experience in compiling, analyzing, and interpreting performance data and executive-level reports.
Ability to coordinate cross-functional activities and maintain compliance documentation.
Excellent written and verbal communication skills for preparing reports and executive summaries.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with data visualization tools.
Qualifications:
Bachelors degree in information systems or a related field, or equivalent work experience, plus 3+ years of relevant experience.
Preferred Skills:
Experience with Service Desk platforms (e.g., AutoTask, ConnectWise, ServiceNow) and reporting tools.
Knowledge of audit processes and vendor compliance requirements.
Ability to adapt to evolving responsibilities and contribute to process improvement initiatives.
Operations Analyst III - Newport, RI
Operations analyst job in Newport, RI
Predicate Logic is looking for a motivated Operations Analyst III to join our team in Newport, RI.
Founded in 1992, Predicate Logic is a woman-owned, employee-owned, high technology engineering service company. Predicate Logic's employees routinely receive many accolades and awards from its customers. The corporate headquarters is in San Diego, California. Predicate Logic also has offices in Chesapeake, Virginia, specializing in communications engineering, training, and Cybersecurity, and in Charleston, South Carolina, supporting the Navy and Marine Corps programs through Naval Information Warfare Center Charleston.
SECURITY CLEARANCE:
Applicant must have le for a Department of Defense (DoD) personnel security clearance.
RESPONSIBILITIES:
Applying analytical methods from mathematics, science and engineering.
Research diverse issues such as top-level strategy, planning, forecasting, resource allocation, performance measurement, scheduling, the design of production facilities and systems, supply chain management, pricing, transportation and distribution, and the analysis of large databases.
Gather information, then select the most appropriate analytical technique.
Use any of several techniques, including simulation, linear and nonlinear programming, dynamic programming, queuing and other stochastic-process models, and the analytic hierarchy process.
EXPERIENCE:
Ten (10) years of professional experience in operations research.
EDUCATION:
Bachelor's level degree in in an Engineering discipline, Physics or Mathematics.
Equal Opportunity Employer/Veterans/Disabled
Predicate Logic is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Operations Analyst Iii-Rc3
Operations analyst job in Newport, RI
Operations research analysts help determine better ways to coordinate and manage large organizations that require the effective use of money, materials, equipment, and people. This is accomplished by applying analytical methods from mathematics, science, and engineering. Operations research analysts may be concerned with diverse issues such as top-level strategy, planning, forecasting, resource allocation, performance measurement, scheduling, the design of production facilities and systems, supply chain management, pricing, transportation and distribution, and the analysis of large databases.
Analysts gather information, then select the most appropriate analytical technique. Analysts can use any of several techniques, including simulation, linear and nonlinear programming, dynamic programming, queuing and other stochastic-process models, and the analytic hierarchy process. Most techniques involve the construction of mathematical models that attempt to describe the system being studied. The use of models enables the analyst to assign values to the different components and clarify the relationships among them. The values can be altered to examine what may happen to the system under different circumstances
Requirements
Education:
Bachelor's level degree in an Engineering discipline, Physics, Education or Mathematics and a Master's level degree in Operations Research or Mathematics
Experience:
10 years professional experience in operations research. Undersea Sensors, Acoustic Analyst Intelligence, Operational tactical Submarine experience ASW/ASUW
Equal Employment Opportunity Statement:
McLaughlin Research Corporation is an Equal Opportunity and Affirmative Action Employer. It is our policy to recruit, hire, promote, and train for all positions without regard to age, race, creed, religion, national origin, gender identity, marital status, sexual orientation, family responsibilities, pregnancy, minorities, genetic information, status as a person with a disability, amnesty or status as a protected veteran, and to base all such decisions upon the individual's qualifications and ability to perform the work assigned, consistent with contractual requirements and all federal, state and, local laws.
EEO is the Law:
Applicants and employees are protected under Federal law from discrimination.
Support Operations Analyst
Operations analyst job in Watertown Town, MA
The Company:We understand that general purpose and generally intelligent robots are going to be built in our lifetimes. Not content to sit on the sidelines, we work efficiently towards this goal by combining human and artificial intelligence into something greater than the sum of its parts - a Tutor Intelligence.Founded by MIT alumni and backed by the best investors in AI and robotics, Tutor is building the world's largest fleet of generally capable robot workers for American factories and warehouses.
Job Summary:We're hiring a Support Operations Analyst to strengthen our operational backbone by improving the systems, data, and processes that power our robot operations and customer support teams. You'll work closely with the Support Manager and Engineering to ensure we have accurate metrics, efficient playbooks, and smooth incident-handling workflows across all shifts and sites.
This is a data-driven, high-impact role for someone who thrives on operational clarity. You'll build dashboards, monitor key performance indicators, investigate recurring issues, and help design better processes for our remote and on-site operator teams. Your work will directly shape how we deliver reliable, 24/7 robot operations and world-class service to our customers.Responsibilities
Build and maintain dashboards and reports to track uptime, incident rates, labeling throughput, and team performance
Analyze operational data to identify patterns, bottlenecks, and improvement opportunities
Collaborate with Engineering to triage and document recurring system issues, coordinate fixes, and validate resolutions
Maintain and improve playbooks, process documentation, and alerting workflows for operators and leads
Support ongoing experiments and process changes by defining metrics, tracking outcomes, and reporting results
Provide operational insights to leadership for forecasting, staffing, and prioritization decisions
Partner with the Service & Support Operations Manager to ensure consistent coverage, process adherence, and data integrity across teams and time zones
Requirements
2+ years experience in support operations, data operations, trust & safety, or similar high-volume operational environments
Proficiency with SQL and Excel/Google Sheets for querying and analyzing operational data
Experience building dashboards and visualizations in tools such as Looker, Tableau, or Metabase
Strong understanding of process design, documentation, and continuous improvement principles
Comfortable collaborating across teams, especially with Engineering and frontline operations staff
Excellent written and verbal communication skills, with attention to clarity and precision
Highly organized, self-directed, and motivated to improve systems without being asked
Nice to Have
Experience in 24/7 operations, incident response, or alert-driven workflows
Familiarity with automation tools (e.g. Zapier, Airflow, internal scripting)
Background in robotics, logistics, or manufacturing environments
Tutor offers competitive benefits including fully employer-covered health and dental insurance, a managed 401(k), and regular in-office meals. We host social events and maintain a collaborative, low-ego work culture where people are trusted to take ownership and solve real problems. Tutor is an equal opportunity employer and welcomes applicants from all backgrounds.
Auto-ApplyProduct Operations Analyst, Risk
Operations analyst job in Boston, MA
Title: Product Operations Analyst, Risk
As a Product Analyst at Flexcar, you will play a crucial role in evaluating the effectiveness of technological products and policies developed by the Risk team. In addition, you will be empowered to use data-driven analysis to identify areas of opportunity and work cross-functionally to prioritize and implement new features and policies. The ideal candidate is ready to organize and tell stories with Flexcar data, work closely alongside the Product team, and quickly identify gaps in existing processes.
At Flexcar, the Risk team uses a combination of software & operations to manage account verification, ID verification, KYC, credit risk, fraud, payments, insurance, accidents, and more. We need a proactive Product Analyst to monitor performance across these vectors, help us build out new and innovative solutions, and be a source of truth for how our risk metrics are performing week to week. This is a dynamic role that will range from deep data analysis to influencing key policy decisions, to helping the Product and Engineering teams build the next wave of Flexcar features.
What You'll Do:
Own the analysis of Risk key metrics and provide actionable findings to the broader Flexcar Product team
Work closely with the Product team to evaluate the effectiveness of new and existing features, and build business cases for new features
Use data-driven reasoning to inform cross-functional policies and procedures
Guide key cost/benefit decisions in the Risk ecosystem, to optimize risk mitigation and growth
Become a subject matter expert on the drivers of all key Risk line items on the P&L
What Drives Success for this Role:
Bachelor's degree in Economics, Mathematics, Business, or related field
2-4 years of experience working as an Analyst, Product Manager, or in Product Operations
Proficient in SQL; experience with data visualization tools. Able to self-serve data needs
Experience working across multiple departments/teams within an organization
Experience working alongside Product teams at a tech-forward company
Bonus Skills (Nice to Have):
Experience in fintech, auto, or insurance a plus
Familiarity with Snowflake, Sigma, or Redash
Exposure to modern software development processes
Understanding of customer service software such as Zendesk
What Tops Off the Tank:
Rest & Relaxation: Flexible PTO policy.
Future Savings: Benefit from a 401(k) plan with company match from day one.
Employee Benefits: Medical, Dental, Vision eligibility day one.
Enjoy discounted rates on Flexcar products.
Weekly pay and Employee Referral Bonus!
Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyPayment Operations Analyst - Temporary
Operations analyst job in Boston, MA
About the Opportunity
You are passionate about delivering on-time, at-cost, and low-risk payment operations. You revel in consistently exceeding customers' expectations. You want a lead role in managing enterprise-level day-to-day accounts payable activities and thrive when executing activities within Invoice to Payment and Time & Expense (T&E) workflows. You are a well-versed disbursement tactician with a continuous improvement, operational efficiency, and effectiveness mindset who delivers data-driven outcomes. You're a proven leader, often without authority, and act with a sense of urgency and organizational agility when problem-solving and project managing. You desire a supporting role in transforming and automating business processes, deploying a reimagined, data-driven performance management system within enterprise disbursement, and ultimately, delighting our customers. You have intellectual curiosity, build strong coalitions, possess strong financial acumen, and continuously demonstrate high degrees of ownership, integrity, and attention to detail. You are an independent self-starter who thrives in connecting people and ideas to data and outcomes and have a strong entrepreneurial drive. You excel at communication, are comfortable with a critically important role in a highly visible organization, and are always accountable for results.
Qualifications
5 years of related experience or BA / BS and 2 years of relevant experience or relevant MBA / MS
Demonstrated leadership and expertise within the Invoice to Payment and T&E workflows, e.g., invoice acceptance and payment, two- and three-way invoice matching, commercial and grantee payment terms, preferred payment mechanisms, compliance, corporate card programs, electronic expense systems, etc.
Demonstrated ability to effectively utilize disbursement data and trusted advisor relationships to identify opportunities, build cross-functional problem-solving coalitions, continuously improve efficiency and effectiveness of assigned activities, and ultimately deliver better outcomes via published performance management framework (e.g., business management system, service level agreements, key performance indicators)
Familiarity with government and state / local payment/disbursement regulations, commercial payment best practices, and techniques/value levers to enhance returns on working capital
Proven experience of leading payment/disbursement operations activities in a high profile, high transactional volume, high financial risk environment
Globally minded, self-motivated, flexible, and creative leader, able to prioritize, multi-task, and work horizontally and vertically across a decentralized organization to drive results
Strong leadership presence and ability to build customer-focused “trusted advisor” relationships by delivering sound technical analysis, customer empathy, and data-driven decision-making
Excellent interpersonal, written, and verbal communication skills with the ability to lead, interact with, influence, resolve conflict, and drive decisions/accountability among individuals from a variety of cultures and disciplines
Demonstrated flexibility and willingness to respond to changes in the external environment while ensuring the organization is able to effectively and efficiently navigate transitions
Familiarity with foreign currency transactions and ACH / Bank Wire regulations
Demonstrated expertise of Microsoft business programs (e.g., Outlook, Excel, Word, Power Point)
Demonstrated experience utilizing data warehouse, data analytics, and reporting tools (e.g., Cognos, SQL, R, Python, Tableau, Power BI)
Experience with JAGGAER preferred.
Previous knowledge with Workday preferred
Key Responsibilities
Responsible for assigned day-to-day payment operations activities, to include, but not limited to:
Manage timing of vendor payments consistent with vendor agreements and company policy and budget
Process all non-Payroll requests for payment
Coordinate purchase order and invoice payment issues with business partners, and identify any potential training gaps
Communicate and enforce P2P policy
Oversee the centralized billing and upload process for preferred suppliers
Support onboarding, maintenance, and offboarding activities for vendor partners in B2B business portals and Amex BIP program
Research, address, and troubleshoot issues with supplier onboarding
Support the year-end and payment accrual process
Serve as communication bridge between P2P team and its' customers, both internal and external
Assist with training of non-P2P employees in the use and understanding of the University's financial procurement and payables systems
Participate in internal and external audits as necessary
Develop and maintain “trusted advisor” relationships with business partners and key customers
Communicate results and/or recommendations to Deans, Directors, Department and key financial administrators.
Refer potential significant problems to Internal Audit for further review
Gather data, compile information, analyze data and process reports
Review issues, and provide the necessary data and analysis, as needed, during the committee review process to assist in implementing successful business strategies that will help reduce costs, maintain financial integrity, support process automation and enhance the customer service experience
Support the development, implementation, and maintenance of processes, policies, guidelines, Standard Operating Procedures, and Business Operating Principles
Position Type
Temporary
Additional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Pay Rate:
$23-$30/hour
Auto-Apply