Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
Job Summary: The Operations Business Analyst will play a critical role in supporting the successful implementation and ongoing optimization of the ServiceNow platform within the Operations team. This individual will act as the primary liaison between Operations stakeholders and the ServiceNow implementation team, ensuring that business requirements are accurately captured, workflows are designed to meet operational needs, and the platform delivers maximum value post-deployment.
Key Responsibilities
Implementation Phase
Conduct deep dives into operational and technical processes to understand current workflows.
Gather, document, and validate detailed business requirements.
Create and refine user stories for development teams.
Participate in design workshops and ensure alignment between business needs and technical solutions.
Support testing activities, including User Acceptance Testing (UAT), and assist in issue resolution during deployment.
Post-Implementation
Serve as the Operations team's subject matter expert (SME) for ServiceNow.
Configure, build, and customize new workflows using ServiceNow Flow Designer and related tools.
Maintain and optimize existing workflows to improve efficiency and compliance.
Develop and maintain documentation for workflows, processes, and configurations.
Provide training and support to Operations personnel on ServiceNow functionality.
Monitor platform performance and usage, generating reports and dashboards for management.
Cross-Functional Collaboration
Act as the primary point of contact between Operations and ServiceNow technical teams.
Ensure smooth communication and coordination with other business units impacted by workflow changes.
Participate in governance activities to maintain platform standards and best practices.
Qualifications:
Education: Bachelor's degree in Business Administration, Information Systems, or related field.
Experience:
3+ years as a Business Analyst or similar role, preferably in Operations or Financial Services.
Hands-on experience with ServiceNow platform (ITSM, Workflow, or App Engine modules preferred).
Skills:
Strong analytical and problem-solving skills.
Excellent communication and stakeholder management abilities.
Familiarity with workflow automation and process improvement methodologies (Lean, Six Sigma).
Proficiency in ServiceNow configuration and workflow design.
Certifications (Preferred):
ServiceNow Certified System Administrator (CSA).
ServiceNow Certified Implementation Specialist (CIS) - App Engine or ITSM.
Languages: Portuguese and/or Spanish proficiency is considered a valuable asset.
Core Competencies:
Ability to translate business needs into technical requirements.
Strong documentation and process mapping skills.
Collaborative mindset with experience in Agile/Scrum environments.
Bradesco Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Search for this job, NO EMPLOYMENT AGENCIES, HEAD HUNTERS, EXECUTIVE SEARCH FIRMS OR REPRESENTATIVE CALLS PLEASE.
$41k-61k yearly est. 4d ago
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Fraud Ops Analyst
Nationsbenefits
Operations analyst job in Plantation, FL
NationsBenefits is recognized as one of the fastest growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.
Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.
Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.
We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.
Position Summary:
We are seeking a detail-oriented and analytical Fraud Analyst to join our fraud management team. This role is responsible for detecting, investigating, and preventing fraudulent activity across customer accounts, transactions, and access points. The ideal candidate will have a strong understanding of fraud patterns, data analysis, and risk mitigation strategies.
________________________________________
Key Responsibilities:
• Monitor real-time transactions and account activity for suspicious behavior.
• Analyze fraud alerts and escalate cases based on severity and risk.
• Investigate potential fraud cases including account takeover, synthetic identities, and transaction anomalies.
• Collaborate with customer service, compliance, and technology teams to resolve fraud incidents.
• Maintain and enhance fraud detection rules, scoring models, and dashboards.
• Document findings and contribute to fraud reporting and trend analysis.
• Support onboarding of new clients by assessing fraud risk and recommending controls.
• Participate in the development of fraud playbooks and escalation protocols.
________________________________________
Qualifications:
• Bachelor's degree in Criminal Justice, Finance, Data Analytics, or related field.
• 2+ years of experience in fraud detection, investigation, or risk analysis.
• Familiarity with fraud detection tools, machine learning models, and case management systems.
• Strong analytical and problem-solving skills.
• Excellent communication and documentation abilities.
• Experience with SQL, Excel, or data visualization tools is a plus.
________________________________________
Preferred Skills:
• Knowledge of e-commerce, financial services, or digital identity verification.
• Experience with synthetic identity detection and account takeover prevention.
• Understanding of velocity limits, IP monitoring, and behavioral analytics.
$41k-61k yearly est. 3d ago
Revenue Management Analyst
Brightline Trains LLC 4.3
Operations analyst job in Miami, FL
Posted Monday, September 22, 2025 at 4:00 AM
Company:
At Brightline, we believe in creating meaningful connections through exceptional experiences. We're creating a brighter way to get there by making travel more convenient, more sustainable, and more hospitable every day. If you're optimistic, forward-thinking, and interested in shaping the future of travel with us, we'd love to hear from you.
Your Purpose:
Brightline's Pricing and Revenue Management team plays a critical role in maximizing ticket revenue for every train along the Miami to Orlando corridor. As a Revenue Management Analyst at Brightline, you will be responsible for maximizing revenue through effective inventory controls. This role involves a blend of data analysis, strategic planning, and understanding market dynamics to ensure optimal pricing and inventory management.
If you have the courage to lead, build strong relationships with people across different perspectives, and are driven to make things happen, this is the perfect opportunity!
Your Role:
Performance Analysis:
Analyze trends in bookings, revenue, and market dynamics. Assess demand patterns and the competitive landscape to understand customer behavior and competitor strategies.
Run yield management reports and identify areas for improvement.
Recommend pricing changes based on data analysis and demand forecasts. Utilize demand forecasts to optimize revenue and ensure profitable pricing decisions.
Monitoring demand drivers along our corridor, such as special events, sports games, concerts, conventions, and boat shows.
Plan seasonal strategies for holidays and peak travel periods to maximize revenue during high-demand times.
Tracking market alternatives, such as tolls, gas, cost of a rental car, and adjust pricing strategies accordingly.
Collaborate closely with other departments such as sales, marketing, and network planning to ensure alignment and implement effective pricing strategies.
Prepare presentations and dashboards to communicate key KPIs and results with leadership.
Support the identification and research of business opportunities within Revenue Management.
Onsite four days a week in Miami, FL; remote on Fridays.
Please note that this Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the teammate for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Experience & Qualifications
Required Education and Experience:
Bachelor's degree in Business management, Economics, Political Science, Retail, or Hotel Operations
Prior airline, rail, hotel, cruise or other related experience preferred.
Prior experience working with revenue management or pricing systems preferred.
Knowledge Skills & Abilities :
Strong analytical and quantitative skills.
Proficiency in data analysis tools such as Excel, SQL, R, Python, Spotfire, etc.
Proficiency in PowerPoint.
Thorough understanding of revenue management fundamentals and strategies.
Excellent communication and collaboration skills.
Ability to work independently and in a team environment.
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$40k-62k yearly est. 5d ago
Transportation Operations Intern
AEG 4.6
Operations analyst job in Bradenton, FL
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. About IMG Academy Named one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences:
Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla.
Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance
Online college recruiting, via the NCSA brand,providing content, tools, coaching and access to a network of 40,000 college coaches
The Transportation Operations Intern will plan, coordinate, and execute daily transportation operations across IMG Academy. This internship provides hands-on experience in managing the logistics of student-athlete, guest, and staff transportation while learning the operational standards of a world-class sports academy.
Position Responsibilities:
Provide and support a safe, efficient, and professional transportation experience for all passengers and guests.
Become familiar with transportation operations by rotating through key areas including dispatch, logistics planning, vehicle maintenance coordination, and customer service.
Shadow program with department mentors to learn day-to-day responsibilities, safety standards, scheduling systems, and operational procedures.
Assist in coordinating airport transfers, campus shuttles, and event transportation schedules.
Support data tracking and reporting on vehicle usage, fuel management, and operational efficiency.
Participate in business reviews to understand transportation industry best practices and their application to a large-scale sports academy.
Assist in line-level functions such as dispatch support, route planning, and driver communication to ensure smooth daily operations.
Collaborate with other departments-including Athletics, Hotel Operations, and Campus Services-to ensure seamless coordination of transportation needs.
Adhere to all IMG Academy and company policies, safety standards, and operational protocols.
Other duties as assigned.
Knowledge, Skills, and Abilities:
Coursework and/or strong interest in Business Administration, Logistics, Sports Management, Hospitality, or related field.
Knowledge, experience, or passion for sports operations, transportation logistics, or guest services.
Excellent written and verbal communication skills.
Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
Demonstrated ability or interest in learning operational systems and scheduling software.
Ability to work both independently and collaboratively with diverse teams.
Commitment to providing exceptional service and ensuring passenger safety and satisfaction.
Important Dates:
February 13th: Applications close
June 8th: Internship starts *subject to change
July 31st: Internship ends *subject to change
Recruitment Process:
Tell us your story. In addition to your application and resume, please attach a word document and in 300 words max, share why you're interested in the role. What are the unique perspectives, abilities, and qualities you would bring to the role? What do you hope to learn?
Video Interview with a Recruiter. If selected for next steps, you will be contacted by the recruiting team to schedule a video interview.
Video Interview with the Hiring Manager. If selected to move forward, you will meet with the hiring manager and potentially 1-2 additional team members.
Offer or Decline. If selected for the position, a recruiter will call to extend an offer. If you have not been selected, a recruiter will reach out to let you know
Background Requirements:
Requires a background check upon offer
Requires a drug test upon offer
Benefits:
As a full-time member of our team, you will enjoy a comprehensive offering listed below. Connect with your talent acquisition specialist to learn more about benefits for our part-time roles.
Comprehensive Medical, Dental and Vision
Flexible Spending Account and Health Savings Account options
401k with an Employer Match
Short Term and Long Term Disability
Group and Supplemental Life & AD&D
Gym Discount Program
Pet Insurance
Wellbeing Program
and more!
Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Get to know us better: ****************** ******************/careers
IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$35k-46k yearly est. 7d ago
Sr Operations Consultant
Adecco Us, Inc. 4.3
Operations analyst job in Jacksonville, FL
Adecco is assisting a major client in their search for a Sr. Business Operations Consultant in Jacksonville, FL. This is a great opportunity, offering a Hybrid schedule and a chance to grow your career and get your foot in the door with a National Leader in Financial Services. If this role sounds like something you would be interested in, and you meet the qualifications listed below, apply now!
What's in this position for you?
+ Pay: $ 46.18/hr
+ Shift/Hours: Monday - Friday (8am-5pm)
+ 3 days onsite, 2 days remote
+ Weekly Paycheck
+ Dedicated Onboarding Specialist & Recruiter
Job Description **:**
The Operations Consultant will partner with the Business Strategy and Transformation team supporting the reporting and analytics function which is responsible for overseeing the development and maintenance of scalable data solutions, insightful dashboards, and operational reporting that drive business decisions across multiple functions.
Responsibilities include but are not limited to **:**
+ Partner with cross-functional teams to understand business needs and translate them into scalable data models and actionable insights.
+ Development of automated reports, dashboards, and scorecards using various business intelligence tools.
+ Ensure data accuracy and integrity across all reporting outputs, supporting operational and executive decision-making.
+ Collaborate with business stakeholders to gather requirements and deliver insights through compelling visualizations and presentations.
+ Document workflows, metadata, and procedures to support transparency and scalability.
Candidates must meet the following requirements to be considered:
+ Experience in data engineering, business intelligence, or analytics roles Advanced proficiency in MS SQL, Python, Alteryx, Tableau, and/or other data visualization tools and data technology tools.
+ Ability to translate data into actionable insights for business decisions.
+ Familiarity with machine learning algorithms.
+ High attention to detail and commitment to data accuracy
+ Strong facilitation and communication skills, able to lead and influence cross functional teams and engage stakeholders
**IMPORTANT:** This job is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the "Apply with Adecco" button to submit your resume.
The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans
** **
**Equal Opportunity Employer/Veterans/Disabled**
**Pay Details:** $46.18 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$46.2 hourly 2d ago
Logistics Management Analyst
Seneca Resources 4.6
Operations analyst job in Tampa, FL
Logistics Analyst / Supply Chain Specialist
Clearance Requirements: Active TS/SCI Clearance required
Contract to Hire
Pay Rate: $35/hr
We are seeking a highly motivated Logistics Analyst / Supply Chain Specialist to support mission?critical logistics operations, material flow, and customer-facing delivery requirements. This role plays an essential part in ensuring the efficient movement of goods, services, and information from origin to final customer placement.
The ideal candidate excels at optimizing logistics processes, enhancing customer satisfaction, and contributing to continuous improvement initiatives across supply chain systems. This position requires strong analytical ability, attention to detail, and the ability to work with cross-functional teams in a fast-paced environment.
This is an excellent opportunity for a logistics professional with TS/SCI clearance seeking a long-term career path with increasing responsibilities.
Responsibilities:
Manage the efficient flow of goods, services, and information across the full supply chain lifecycle.
Ensure customer service, delivery timelines, and material requirements are met while staying within financial and operational constraints.
Execute and continuously improve standard logistics processes, including:
Replenishment systems
Electronic data interchange (EDI)
Demand management
Data administration workflows
Maintain accurate and up-to-date logistics data in electronic systems and reporting tools.
Support continuous improvement and implement logistics best practices to drive operational efficiency.
Build and maintain strong relationships with customers, internal stakeholders, transportation teams, and distribution partners.
Leverage insights from customers, competitors, and industry best practices to enhance logistics performance and competitiveness.
Collaborate closely with customer service, operations, and supply chain teams to ensure smooth execution of all logistics activities.
Required Skills/Education:
Bachelor's degree OR equivalent logistics/supply chain experience.
Proven experience in logistics, supply chain operations, distribution, or materials management.
Strong experience working with logistics systems, data tools, and replenishment processes.
Ability to meet customer service expectations while achieving operational efficiency goals.
Solid understanding of demand management, EDI systems, and logistics process improvement.
Strong communication and relationship?building skills across internal and external stakeholders.
Proficiency with Microsoft Office tools (Word, Excel, Outlook).
Desired Skills:
Experience working with electronic logistics platforms, data interchange systems, or enterprise resource planning (ERP) systems.
Strong analytical skills with the ability to assess process gaps and implement improvements.
Proven ability to manage multiple priorities in a high?tempo logistics environment.
Experience collaborating with distribution centers, transportation teams, or customer service organizations.
Knowledge of supply chain optimization techniques and industry best practices.
About Seneca Resources
At Seneca Resources, we are more than just a staffing and consulting firm-we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 enterprises to government organizations, we connect talented professionals with meaningful work that drives impact.
When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and provides opportunities aligned with your career goals. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) plans, and continuous support from a dedicated team committed to your professional growth.
Seneca Resources is proud to be an Equal Opportunity Employer, fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.
$35 hourly 2d ago
Strategy & Transformation Analyst
University of Miami 4.3
Operations analyst job in Miami, FL
## **Current Employees:**If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this .**CORE JOB SUMMARY**The Strategy & Transformation (S&T) Analyst contributes to The University of Miami's (UM) and UHealth's (UH) success by providing insight & analytical support for key strategy/strategic planning initiatives. The S&T Analyst plays an integral role in helping define the future of the enterprise and drive critical business initiatives through analysis and communication of data. This role participates throughout the initiative lifecycle - including idea generation, initiative scoping & standup, analysis, financial modeling, presentation development / delivery, and follow-through to value delivery. The Analyst provides recommendations with data-based insights and influences a wide range of stakeholders and functional teams.**CORE JOB FUNCTIONS*** Acts as key S&T team member addressing high priority initiatives across the enterprise* Analyzes and synthesizes financial, operational, and strategic data. Undertakes quantitative and qualitative assessments, and conducts primary research as appropriate, to support the development of evidence-based strategy* Synthesizes data analysis and key insights into presentation-ready pages/documents; presents findings to S&T team and assists in developing presentations that will be presented to large audiences, including UM/UH executive leadership team* Supports and influences the formulation and delivery of strategic projects and initiatives across UM/UH. Supports in outlining strategic objectives and associated metrics to allow a ‘strategic view' of organizational progress. Prepares project design and analytics approach to work for review and input by managers* Manages multiple projects and competing priorities, embracing learning, & leveraging project management expertise and experience* Utilizes internal and external software/tools to gather and extract data and applications (e.g. Excel, PowerPoint, PowerBI, others) to interpret, analyze, and visualize high level data* Contributes to team's work and culture, supporting colleagues and playing a vocal part in team meetings.* Solicits and incorporates feedback effectively; understands different perspectives within the organization* Demonstrates high emotional intelligence and is aware of complex organizational dynamics* Interacts with all levels of the organization ensuring a positive image is conveyed to internal UM/UH and external partners and stakeholders* Develops a deep understanding of prioritized strategic issues facing UM/UH through analyzing trends, data, processes, outcomes, best practices, and building relationships with colleagues across the organization* Adheres to University and unit-level policies and procedures and safeguards University assets This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. **CORE QUALIFICATIONS** Education: Bachelor's degree in relevant field required Experience: 1+ years of total work experience, or recent University of Miami graduate with relevant coursework and internship experience Certification and Licensing: Not Applicable Knowledge, Skills and Abilities:* Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.* Teamwork: Ability to work collaboratively with others and contribute to a team environment.* Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.* Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.**Department Specific Functions*** Works effectively across organization lines with departments, functions, schools, and specialties* Understands the local/regional/national market geography and demographics, ideally knowledgeable regarding competitors and market trends, and best practices for leading universities, health systems, and academic medical centers.* Searches for important data sources and converts data to meaningful information* Advances business development, strategy, and transformation plans and makes recommendations to senior management on how to best execute This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job.The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click for additional information.**Job Status:**Full time**Employee Type:**Temporary**Pay Grade:**H12The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation's top research universities and academic medical centers in the nation.The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit to learn more about our points of pride.The University ranks No. 55 on U.S. News & World Report's 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.**Transforming lives**With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.
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$54k-75k yearly est. 2d ago
Business Analyst
SMX Services & Consulting, Inc. 3.7
Operations analyst job in Miami, FL
Seeking two experienced Business Analysts to support the implementation of a large-scale, complex Records Management System within a local government environment. The Business Analysts will work within the Information Technology Department, collaborating closely with software developers, business stakeholders, IT leadership, and a vendor solution provider to ensure successful delivery of a vendor-based application.
This role focuses heavily on business process analysis, requirements gathering, documentation, stakeholder collaboration, change management, and system implementation support throughout the full project lifecycle.
Key Responsibilities
Analyze and understand existing business processes and identify opportunities for improvement.
Develop as-is and to-be process diagrams and maintain requirements traceability matrices.
Gather, define, and document business and system requirements, translating them into user stories and technical specifications.
Collaborate with cross-functional teams using Waterfall and Agile methodologies to manage business analysis deliverables.
Facilitate workshops, interviews, and meetings with business and technical stakeholders.
Support change management activities, including impact assessments, training materials, and end-user support during transitions.
Prepare documentation such as requirements documents, test plans, user stories, diagrams, and reports.
Coordinate and support system testing, including test planning, test case development, and execution.
Assist with user training and ensure alignment between requirements and system functionality prior to deployment.
Provide regular status updates, reports, and presentations to stakeholders and project leadership.
Monitor post-implementation performance and recommend system enhancements to improve efficiency and user experience.
Identify risks and issues related to business analysis activities and proactively mitigate or escalate as needed.
Required Experience & Skills
7+ years of experience delivering complex IT software projects within large organizations.
Proven experience across the full software implementation lifecycle (requirements, design, development, testing, training, deployment, and support).
Strong background in business process analysis and stakeholder collaboration across multiple departments.
High proficiency in documentation, including:
As-is / To-be process diagrams
User stories
Requirements documentation
Test plans and related deliverables
Strong analytical, problem-solving, and critical-thinking skills.
Excellent written and verbal communication skills with the ability to clearly convey complex ideas.
Technical Skills
Extensive experience with Microsoft tools, including:
Microsoft Word, Excel, PowerPoint, Outlook
Microsoft Project
Microsoft Teams
SharePoint
Azure DevOps
Ability to leverage these tools for documentation, collaboration, and project tracking.
Education Requirements
Bachelor's Degree in:
Business Administration
Computer Science
Information Systems
or a related field
Seven (7) years of relevant experience in business analysis, software implementation, and Agile methodologies is required.
Additional relevant work experience may substitute for formal education on a year-for-year basis.
$52k-77k yearly est. 5d ago
Management Analyst II - Payroll and Leave Management
Collier County Government 4.3
Operations analyst job in Naples, FL
Collier County is seeking an experienced HR professional who excels in the areas of operational excellence, process improvement, and ensuring employees are supported through accurate, efficient payroll and leave management services. This supervisory role of Management Analyst II in the Employment Operations section is responsible to oversee payroll, leaves of absence administration, and division fiscal processes while driving innovation, quality, and efficiency across our HR processes. This position is ideal for a strategic thinker who enjoys solving complex problems, leading teams, and transforming technology in modern, integrated systems. If you thrive in an environment where you can balance multiple priorities including team oversight, complex issue resolution, and leverage HR technology to make positive organizational impacts, we want to meet you.
The Management Analyst II provides leadership and guidance to HR staff while serving as a resource for County management and employees at all levels. This role addresses inquiries, resolves complex payroll and leave issues, ensures compliance with applicable laws, regulations, and internal policies, and provides direction on payroll, timekeeping, leave administration, and related fiscal processes. By ensuring accuracy, consistency, and operational continuity, this position supports the County's commitment to effective human resources management and organizational excellence.
Essential Functions
• Supervises and coordinates the daily work activities of five (5) support staff, providing direct oversight of payroll processing, timekeeping compliance, and leaves of absence administration; assigns work, monitors workflow and work in progress, reviews and inspects completed work for accuracy and timeliness, assists with complex or escalated issues, and provides technical guidance and subject-matter expertise.
• Provides supervisory oversight of HRIS operations, maintenance, and troubleshooting of HR systems; ensures data integrity, and accurate reporting for payroll, leave, benefits, and personnel records; evaluates system processes and implements technical improvements to optimize efficiency and compliance.
• Oversees payroll functions for the Board of County Commissioners, including supervision of staff responsible for payroll review and analysis, evaluation and auditing of payroll comparison reports, and resolution of discrepancies to ensure accuracy, consistency, and compliance.
• Monitors and ensures compliance with applicable federal and state wage and hour laws, collective bargaining agreements, and County policies related to payroll, timekeeping, and leave administration; researches, analyzes, and resolves payroll and timekeeping inquiries and issues, providing guidance as needed.
• Ensures consistent application of the County's Leave Administration policies and procedures across all divisions; serves as a resource to County staff by responding to inquiries, providing guidance on leave entitlements, assisting with leave-related documentation, and ensuring compliance with applicable federal, state, and local regulations.
• Oversees and directs staff performing procurement functions for the Human Resources Division, providing guidance and review to ensure appropriate preparation of purchase orders, timely payment processing, and strict compliance with contractual and procurement regulations.
• Participates as needed in special projects for the division, including the planning, development, implementation, and coordination of activities as assigned.
• Maintains a basic understanding of all Human Resources functions and processes for the Collier County Manager's Agency.
• Exercises high level discretion due to the sensitive and/or confidential nature of information processed.
ADDITIONAL FUNCTIONS
• Performs other related duties as required.
Essential Employees may be required to work during an undeclared emergency and/or declared emergency. On an incident-by-incident basis, the County's Administrative Office will make the determination as to who will be required to work.
This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, add or remove duties and assign other duties as necessary that are a logical assignment to the position.
Minimum Qualifications
• Bachelor's degree required.
• Four (4) years of related experience; experience should be directly related to assigned business unit's programs.
• Candidates without a degree should possess four (4) additional years of related experience.
• Fingerprinting Required.
$34k-52k yearly est. 5d ago
Operations Coordinator
Ascendo Resources 4.3
Operations analyst job in Miami, FL
Schedule: Full-Time | Monday-Friday
We're looking for an organized and service-oriented Administrative Operations Coordinator to support a department in a corporate, healthcare-style environment. This role focuses on day-to-day administrative support, customer service, and keeping office operations running smoothly.
What You'll Do
Provide administrative and operational support to the department
Act as the first point of contact for phone calls and general inquiries
Deliver professional, compassionate customer service and resolve issues promptly
Maintain databases, records, and documentation with accuracy
Handle daily office tasks and ensure the department stays organized
Support overall workflow and help the team operate efficiently
What We're Looking For
2+ years of experience in an administrative, office support, or coordinator role
Strong customer service and communication skills
Highly organized with strong attention to detail
Professional and comfortable handling confidential information
Quick learner who adapts easily to new systems and processes
Technical Skills
Proficiency in Microsoft Word, Excel, and PowerPoint
Comfortable using internet-based tools and internal systems
Ability to operate office equipment (printers, scanners, copiers)
Ideal Background
Administrative Assistant
Office Coordinator
Operations Coordinator
Ideal Candidate Traits
Service-oriented, patient, and dependable
Comfortable working in a structured, professional environment
Reliable team player who takes ownership of their work
$34k-45k yearly est. 5d ago
Service Operations Coordinator
All Volusia and Flagler Heating and Air
Operations analyst job in Ormond Beach, FL
Benefits:
401(k) matching
Dental insurance
Paid time off
Vision insurance
We are looking for a highly organized and proactive Service Operations Coordinator to take full ownership of dispatch operations and parts/warranty administration. This is a key role in our service department, responsible for ensuring our technicians are scheduled efficiently, customers are kept informed, and all parts, warranties, and inventory records are managed accurately. This is a position requiring a high level of independence, multitasking, and coordination across teams.
Key Responsibilities:
Dispatch & Scheduling
Serve as the primary point of contact for all incoming service/dispatch calls.
Schedule and dispatch service technicians using the most efficient routing and job prioritization.
Monitor technician locations via GPS to track job progress and ensure schedule adherence.
Notify customers of technician arrival times and updates.
Check in technicians after service calls and update software records with detailed notes.
Coordinate follow-ups, report parts needed, and communicate next steps to internal departments.
Schedule approved work orders (AWOs) and part replacements based on technician availability.
Handle all dispatch-related emails and ensure prompt responses.
Coordinate with technicians on vehicle maintenance schedules.
Participate in the monthly rotation of the company's Emergency After-Hours Line (additional compensation provided).
Parts & Warranty Management
Order and track all parts, materials, and equipment for service jobs.
Ensure warranty parts are returned to the warehouse promptly by technicians.
Maintain organized inventory records and assist in restocking when needed.
Submit all warranty claims and track to ensure timely credit from vendors.
Maintain detailed records of vendor transactions, including debits and credits.
Register all system and labor warranties as needed.
Maintain documentation of refrigerants/freon used according to compliance standards.
Keep spreadsheets, calendars, and paperwork up to date with accurate data.
Administrative Support
Support management with administrative tasks and project coordination as directed.
Maintain digital and physical filing systems on a daily basis.
Assist with special initiatives or reporting as required.
Qualifications:
2+ years of experience in a similar role (dispatch, service coordination, parts/warranty admin)
Excellent organizational and multitasking skills
Strong communication and customer service abilities
Proficient in scheduling software and Microsoft Office (Excel, Outlook, Word)
Highly detail-oriented and self-driven
Experience in the HVAC, plumbing, or service industry a strong plus
What We Offer:
Competitive pay, based on experience
Health, dental, and vision insurance
Paid holidays and vacation
Opportunities for training and career advancement
Additional compensation for after-hours phone duty
Apply Today
If you're a proactive, detail-oriented professional ready to take ownership of service operations, dispatch, and warranty coordination - we want to hear from you!
$34k-50k yearly est. 2d ago
Operations Coordinator
5Th HQ
Operations analyst job in Hollywood, FL
5th HQ -
We are currently seeking a highly skilled Operations Coordinator for our Distribution Center in the Hollywood area. The ideal candidate will not only excel in data entry and clerical tasks but also be comfortable with handling warehouse duties.
Employment Type: Full-Time (Monday - Friday)
Potential for Permanent Position
REQUIREMENTS/DUTIES:
Office Tasks: Data entry, filing, returns processing, some phone work, etc.
Experience: Clerical/data entry experience required; reception experience beneficial.
Warehouse Task: Must be willing to engage in warehouse activities.
Computer Skills: Proficiency in Excel, Word, and Outlook is a must
Availability: Must be available to work from 9:00 am - 6:00 pm, with occasional early starts at 7:30 am
ADDITIONAL INFORMATION:
Attributes: Reliable and quick learner with the ability to problem-solve in a fast-paced environment
Skills: Ability to manage priorities independently, attention to detail, and highly organized
Transportation: Reliable transportation required
Training: Initial training will take place in the warehouse to understand business operations, with frequent transitions between office and warehouse post-training.
BENEFITS:
Medical Insurance
Paid Time Off
Dental Insurance
401(k)
Vision Insurance
If you meet these requirements and are looking for a dynamic work environment, we encourage you to apply!
$35k-52k yearly est. 5d ago
Epic Grand Central Analyst
The Planet Group 4.1
Operations analyst job in Miami, FL
Our client is looking to hire an Epic Grand Central analyst for a full time (Perm Position) opportunity located in Fort Lauderdale/Miami area. This role is Hybrid/mainly remote, but would require you to go on site periodically.
Epic Grand Central Analyst Requirements:
Epic
Certified in Grand Central
Supporting and optimizing the Epic Grand Central (ADT/Patient Flow) module (admissions, discharges, transfers, bed management).
Configuring, building, testing, and validating system workflows according to business requirements.
Troubleshooting and resolving Tier 1-3 issues (break/fix support).
Documenting builds, workflows, test plans, and training materials.
Partnering with clinical and operational staff to translate needs into system solutions.
Participating in upgrades, optimization projects, and go-live/downtime activities
Daily Activities:
Configure and maintain Epic Grand Central build including ADT event rules, bed/unit/room records, patient movement logic, and tracking/status boards
Troubleshoot Tier 2-3 ADT issues related to admissions, discharges, transfers, census accuracy, and patient location discrepancies
Design, test, and validate integrated workflows with Prelude, Cadence, and inpatient clinical applications
Analyze operational workflows and translate business requirements into system configuration and enhancements
Develop and execute unit, integrated, and regression testing for fixes, optimizations, and Epic upgrades
Support go-lives, unit activations, and optimization initiatives, including on-call and after-hours support as needed
Maintain detailed build documentation, change logs, and downtime procedures
Collaborate with IT, nursing operations, bed management, and patient access teams to ensure accurate, real-time patient flow across the enterprise
Logistics:
Local to Miami/Ft Lauderdale area
Salary: 100,000 - 113,000/yr base + Benefits + yearly merit increase
$52k-74k yearly est. 2d ago
Analyst
Lendyx
Operations analyst job in Miami, FL
Full-Time | On-Site | Miami, FL
Lendyx is a fast-growing real estate lending platform focused on bridge, DSCR, construction, and transitional loans. We work with serious operators and move fast. This is not a high-volume, assembly-line underwriting environment - it's a build-and-scale platform.
We are hiring an Analyst to work directly with our origination team and leadership. This role exists to accelerate origination velocity and credit decisioning at Lendyx. The Analyst is not a back-office support function. They are a front-line deal partner to originators and leadership.
This role is for someone who wants responsibility, exposure, and trajectory - not a narrow, repetitive analyst seat.
This role is a strong fit if you:
Want to build inside a growing lending platform, not plug into a machine
Care about speed, accuracy, and ownership
Want exposure to multiple loan products and deal structures
Value learning and growth over short-term comfort
Thrive in a high-standards, performance-driven environment
This role is not a fit if you are looking for:
A remote or low-pressure position
A narrow underwriting lane with limited responsibility
Highly repetitive tasks with minimal accountability
What You'll Do
Analyze bridge, DSCR, construction, and transitional loan requests
Structure deals alongside originators and leadership
Build and review construction models, budgets, and sources & uses
Prepare lender-ready credit packages and anticipate underwriting questions
Track deals through underwriting and closing to maintain momentum
What Makes This Role Different
Direct exposure to decision-making
Full deal lifecycle visibility across asset types
Clear upside tied to performance
Opportunity to grow as the platform scales
Compensation
Base Salary: $70,000 - $85,000 (depending on experience)
Performance Bonus
High performers can earn six figures with predictability.
Growth Path
Strong performers will have a clear path toward:
Senior / Lead Analyst
Origination Roles
Underwriting or Credit Leadership roles
Growth is based on ownership and execution, not tenure.
How to Apply
If you're early-to-mid career, hungry to learn, and want to build real lending experience inside a growing platform, we want to hear from you.
Apply with your resume and a brief note on why this role excites you.
$70k-85k yearly 5d ago
Senior Financial Systems Analyst
RPL International 4.2
Operations analyst job in Miami, FL
The Senior Financial Systems Analyst is responsible for the administration, optimization, and strategic support of Oracle Hyperion / EPM applications used for financial planning, forecasting, consolidation, and reporting. This role serves as a key liaison between Finance and IT, ensuring financial systems effectively support business objectives, close cycles, and executive reporting.
The ideal candidate combines strong Hyperion technical expertise with a deep understanding of financial processes, controls, and data governance.
Key Responsibilities
Own and support Oracle Hyperion applications (e.g., HFM, Hyperion Planning, Essbase, Smart View, FDMEE, FCCS)
Partner with Finance teams on budgeting, forecasting, monthly close, consolidation, and management reporting
Design, build, and maintain Hyperion metadata, business rules, calculations, and financial models
Manage system integrations between Hyperion and ERP platforms (Oracle, SAP, NetSuite, Workday, etc.)
Lead enhancements, upgrades, patches, and system performance optimization
Troubleshoot data, calculation, and reporting issues; provide root cause analysis and solutions
Support financial controls, SOX compliance, and audit requests related to financial systems
Develop documentation, training materials, and provide end-user support
Act as a subject matter expert and advisor on EPM best practices and future-state improvements
Participate in or lead EPM implementations, migrations, or cloud transformations (on-prem to Oracle EPM Cloud)
Required Qualifications
Bachelor's degree in Finance, Accounting, Information Systems, or related field
5-8+ years of experience supporting Oracle Hyperion / EPM solutions
Strong knowledge of financial statements, consolidation, budgeting, and forecasting
Hands-on experience with:
Hyperion Planning / HFM / FCCS
Essbase & Smart View
FDMEE or data integration tools
Experience supporting month-end and year-end close cycles
Solid understanding of financial controls, data governance, and SOX requirements
Ability to translate finance requirements into technical system solutions
Preferred Qualifications
Oracle EPM Cloud experience
Prior involvement in full-cycle Hyperion implementations
ERP integration experience (Oracle, SAP, Workday, NetSuite)
SQL or scripting knowledge
CPA, CMA, or Oracle Hyperion certification
Experience in large, complex, or publicly traded environments
$54k-80k yearly est. 4d ago
Government Operations Coordinator
Trailer Bridge 4.3
Operations analyst job in Jacksonville, FL
The Government Operations Coordinator provides administrative and coordination support for government freight movements by scheduling pickups and deliveries, entering and maintaining load data in company systems, and serving as a liaison between internal teams and external partners. This role is highly process-driven and focused on accurate execution of repetitive tasks to support contract requirements.
Essential Functions:
Schedule pickup and delivery appointments with shippers, consignees, and facilities based on contract requirements.
Enter and maintain accurate load, appointment, and shipment data in the Transportation Management System (TMS).
Collect and log required shipment details including pickup/delivery numbers, dates, and equipment information.
Monitor scheduled appointments and communicate updates or changes to internal operations teams.
Serve as a point of contact for routine scheduling inquiries and escalate issues as appropriate.
Perform routine administrative tasks including data entry, tracking, and documentation.
Follow established procedures and documentation standards to ensure accuracy and compliance.
Complete other duties or special projects as assigned
Qualifications:
High school diploma or equivalent required.
Previous administrative, customer service, or data entry experience preferred.
Experience in logistics or transportation a plus, but not required.
Basic computer proficiency, including Microsoft Office products.
Ability to perform repetitive, detail-oriented tasks accurately.
Other Characteristics:
Strong attention to detail and organizational skills.
Ability to follow structured processes and instructions.
Reliable, dependable, and punctual.
Clear verbal and written communication skills.
Team-oriented with a willingness to learn.
A few Benefits we currently offer:
Medical, Dental & Vison Coverage
Mental Health Coverage
401k, Life Insurance, Short- & Long-Term Disability Insurance
Health Savings Account & Flexible Spending Account
Generous PTO Plan & Paid Holidays
Class Pass Credits
Opportunity for internal career advancement
Mentorship & Leadership Development Programs
EEO/AA Institution. Protected veterans and individuals with disability encouraged to apply.
$32k-39k yearly est. 1d ago
Logistics and Domestic Operations Coordinator
Effy Jewelry 3.9
Operations analyst job in Miami, FL
Job Title: Logistics and Domestic Operations Coordinator
Department: Operations
Reports To: VP of Logistics
Salary: $50,000 - $60,000
About Us
Effy Jewelry is a family-owned and operated business that has been crafting exquisite jewelry for over four decades. Founded by Effy Hematian, the brand has become synonymous with innovative design, superior craftsmanship, and unparalleled quality. With a focus on innovation and creativity, Effy Jewelry has become a global leader in the fine jewelry industry. Its pieces can be found in major retailers and department stores worldwide, as well as being a leading Fine Jewelry name in the Maritime & Cruise industry with over 150 land-based and cruise ship-based stores.
Position Summary
The Logistics Coordinator will support the Warehouse Manager and Logistics Team in overseeing domestic logistics operations, with a primary focus on owning the bonded warehouse process and all related documentation. This role will lead the preparation, accuracy, and compliance of bonded warehouse entries, documentation flows, and system inputs, ensuring alignment with customs brokerage partners and adherence to all regulatory requirements.
The ideal candidate must have a strong understanding of bonded warehouse operations, CFS (Container Freight Station) procedures, and bonded documentation. This position requires exceptional attention to detail, strong Excel, organizational skills, and the ability to thrive in a fast-paced, dynamic environment while ensuring seamless execution of domestic shipments and logistics tasks.
This role is a full-time, onsite position based at our Effy Jewelry Warehouse location. The selected candidate will be required to work onsite five days per week.
Key Responsibilities
Oversee and coordinate all domestic shipping activities, including inbound and outbound deliveries.
Own the bonded warehouse process end-to-end, including documentation preparation, bonded entries, system inputs, and daily compliance follow-up.
Serve as the primary point of contact with customs brokerage partners to ensure accuracy, compliance, and timely submission of bonded documentation.
Prepare, process, and verify all shipping documents, ensuring accuracy and adherence to company and regulatory standards.
Manage carrier relationships; monitor and track shipments to ensure on-time performance.
Collaborate with New York HQ operations and merchandising teams to align domestic deliveries with inventory needs and shipment priorities.
Maintain and oversee all shipment, receipt, and inventory transaction records, including the bonded documentation archive.
Troubleshoot and resolve shipping issues as they arise.
Identify and contribute to process improvements to enhance operational efficiency and minimize errors.
Ensure adherence to all company policies, safety protocols, and operational standards.
Qualifications
Bachelor's degree in Supply Chain, Business, or related field preferred; equivalent experience considered.
Minimum of 2 years of experience in logistics, warehouse operations, or similar role (experience in jewelry, luxury goods, or bonded facilities a strong plus).
Strong understanding of bonded warehouse processes, CFS operations, and bonded documentation requirements.
Highly organized with excellent attention to detail and strong time-management skills.
Proficient in Microsoft Office; including Excel and familiarity with warehouse management systems such as Magaya is preferred.
Strong communication skills with the ability to collaborate effectively across departments.
Ability to multitask, adapt quickly, and work efficiently under pressure.
Strong analytical and problem-solving capabilities.
Candidates must have valid work authorization for the U.S. at the time of application and throughout employment; we are not able to sponsor visas.
Effy Jewelry is committed to diversity in its workplace and is proud to offer equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other legally protected characteristic in the location in which the candidate is applying. Effy Jewelry applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
$50k-60k yearly 2d ago
Service Operations Coordinator
Ttg Talent Solutions 4.5
Operations analyst job in Opa-locka, FL
Job Title: Service Operations Administrator
Schedule: Monday to Friday, 7:00 AM - 3:30 PM, with occasional weekend assignments
Pay Rate: Up to $25/hour, based on experience
Job Summary:
Join a fast-paced manufacturing team as a Service Administrator, managing service coordination, client communication, and parts logistics. You'll ensure accurate documentation, support the service manager, and help deliver exceptional customer experiences in a dynamic, hands-on environment.
Key Responsibilities:
Act as main contact for client service needs and updates
Schedule appointments, process work orders, and manage records
Collaborate with parts team to ensure inventory availability
Handle calls, reports, and administrative tasks
Support compliance with safety and industry standards
Qualifications:
2+ years in service admin or related role (marine/auto/luxury preferred)
Proficient in MS Office and CRM/ERP tools
Strong communication and organizational skills
Bilingual (English/Spanish) preferred
Able to lift 25 lbs; high school diploma or equivalent
At ttg,
"We believe in making a difference One Person at a Time,"
ttg OPT.
$25 hourly 2d ago
Financial Analyst (Real Estate)
Leeds Professional Resources 4.3
Operations analyst job in Miami, FL
We are seeking a skilled Financial Analyst with a strong background in real estate to support our dynamic real estate investment and drive strategic financial decision-making. This role will focus on financial modeling, investment analysis, and portfolio performance reporting for real estate assets. The ideal candidate will have a data-driven mindset, exceptional analytical skills, and experience in real estate financial analysis to contribute to the growth and profitability of our real estate portfolio.
Key Responsibilities:
Develop and maintain complex financial models to evaluate real estate investment opportunities, including acquisitions, developments, and dispositions.
Analyze property performance, cash flows, and market trends to provide actionable insights and recommendations to senior management.
Prepare detailed investment memoranda, budgets, and forecasts for real estate projects, ensuring alignment with strategic objectives.
Conduct due diligence on potential real estate investments, including market research, lease analysis, and risk assessments.
Monitor portfolio performance, track key metrics (e.g., NOI, cap rates, IRR), and prepare quarterly and annual reports for stakeholders.
Collaborate with asset management, development, and finance teams to optimize property-level financial strategies and operational efficiency.
Support capital market activities, including debt and equity financing, by preparing lender presentations and analyzing financing structures.
Ensure compliance with financial reporting standards and real estate regulations, maintaining accurate documentation for audits.
Perform ad-hoc financial analysis and research to support strategic initiatives and special projects.
Required Skills and Experience:
Bachelor's degree in Finance, Real Estate, Accounting, or related field.
Minimum of 3 years of financial analysis experience with a focus on real estate investments or development.
Advanced proficiency in financial modeling and Excel; experience with Argus Enterprise or similar real estate software is a plus.
Strong understanding of real estate metrics (e.g., NOI, cap rates, IRR, NPV) and market dynamics.
Proven ability to analyze complex financial data and present clear, actionable insights to stakeholders.
$35k-54k yearly est. 5d ago
System Analyst
MSH 4.1
Operations analyst job in Jacksonville, FL
Systems Analyst - Jacksonville, FL or Deerfield Beach, FL
We are seeking a System Analyst with strong experience in Single Sign-On (SSO) integrations and SAML configurations, combined with foundational Business Analyst responsibilities. This role requires a hybrid skill set - technical expertise in identity management and system integration, along with the ability to communicate effectively with business stakeholders. The candidate will also participate in on-call support and act as a liaison between technical teams and business users.
KEY RESPONSIBILITIES:
Technical Responsibilities:
Design, implement, and maintain SSO solutions using protocols such as SAML, OAuth, and OpenID Connect.
Configure and troubleshoot SAML-based integrations with enterprise applications.
Collaborate with Identity and Access Management (IAM) teams to ensure secure and seamless authentication.
Document system specifications, integration workflows, and technical configurations.
Perform system analysis to identify gaps and propose solutions for authentication and authorization processes.
Business Analyst Responsibilities:
Gather and document business requirements for new features and enhancements.
Translate business needs into functional and technical specifications.
Facilitate meetings with stakeholders to clarify requirements and provide status updates.
Create use cases, process flows, and user stories for development teams.
Support UAT (User Acceptance Testing) and ensure deliverables meet business expectations.
Operational Responsibilities:
Provide on-call support for critical authentication and integration issues.
Act as a point of contact for business users during incidents and escalations.
Communicate effectively with both technical teams and non-technical stakeholders.
REQUIRED SKILLS & QUALIFICATIONS:
Technical Expertise:
Hands-on experience with SSO integrations, SAML configurations, and identity federation.
Familiarity with OAuth 2.0, OpenID Connect, and related security protocols.
Basic understanding of Active Directory, LDAP, and IAM concepts.
Business Analysis Skills:
Strong communication and stakeholder management skills.
Experience in creating BRDs, functional specifications, and process documentation.
Ability to analyze business processes and recommend improvements.
Other Requirements:
Willingness to participate in on-call rotation.
Strong problem-solving and troubleshooting skills.
Ability to work in a fast-paced environment and manage multiple priorities.
PREFERRED QUALIFICATIONS:
Experience with cloud identity providers (Azure AD, Okta, Ping Identity).
Knowledge of API integrations and web services.
Familiarity with Agile methodologies and tools like Jira and Confluence.