IT Business Systems Analyst
Operations analyst job in Chicago, IL
The Business Systems Analyst (BSA) is responsible for managing the WMS, ERP, OMS, including the oversight and resolution of EDI issues. The BSA will lead the coordination and resolution of break/fix issues, maintain project lists, gather detailed business requirements from internal stakeholders, and ensure systems alignment with business objectives. This is a 100% onsite position with no exceptions.
Key Responsibilities:
Provide training and guidance to internal staff and end-users on system functionalities and processes.
Act as primary point of contact for all ERP, WMS, OMS, PIM, and EDI-related issues.
Manage and prioritize break/fix incidents, enhancements, system upgrades, and collaborate closely with internal staff and external vendors.
Develop and maintain detailed documentation, including project lists, functional requirements, process flows, and training materials.
Regularly meet with internal stakeholders to identify and document project requirements and enhancement opportunities.
Translate business requirements into technical specifications to facilitate clear communication with technical teams or vendors.
Perform system testing and validation, and provide guidance to end-users for UAT (User Acceptance Testing).
Proactively monitor system performance and provide recommendations for improvements and upgrades.
Work with internal business and IT staff to plan and execute system upgrades and new implementations.
Provide support during business hours and after hours (weekends included) and act as the primary point of contact for urgent issues.
Required Skills & Qualifications:
Bachelor's degree in Information Systems, Business Administration, or related field.
Minimum 3-5 years of experience in a Business Systems Analyst or similar role.
Experience supporting ERP and WMS systems, ERP and/or AS preferred.
Strong analytical skills with the ability to translate complex business requirements into technical specifications.
Excellent verbal and written communication, interpersonal skills, and stakeholder management.
Proven ability to manage multiple priorities and effectively troubleshoot issues.
Experience managing relationships with external vendors and service providers.
Familiarity with integration tools (middleware platforms like MuleSoft, Boomi, or Informatica).
Understanding of EDI (Electronic Data Interchange) processes, integrations, and troubleshooting.
Knowledge of reporting and analytics tools such as Power BI.
Preferred Qualifications:
Familiarity with warehouse and logistics operations, particularly in the manufacturing or automotive industry.
Experience with SQL and Python required.
Familiarity with on-premises (Veeam) and cloud infrastructure (AWS or Azure).
Project management certifications (such as PMP or Agile certifications).
Experience with Microsoft Project, Microsoft Visio, or other similar tools.
ERP/WMS systems management certifications.
ITIL Foundation Certification.
Exposure to Lean, Six Sigma, or continuous improvement methodologies.
Compensation:
The salary range for this position is $85,000 to $120,000 annually, reflecting the anticipated compensation at the time of posting. Final placement within this range will be determined by several factors, including-but not limited to-education, certifications, relevant experience, skills, and overall business needs. In addition to salary, eligible employees will receive a comprehensive benefits package, which includes paid time off, medical, dental, and vision insurance, life insurance, short- and long-term disability coverage, paid parental leave, and a 401(k) match retirement plan.
Company Overview:
PowerStop is the leading innovator and market leader in aftermarket automotive brake kits, holding the top share across all major online retail platforms and distinguished by its best-in-class omni-channel operational excellence. The company's core product portfolio includes complete brake kits-sold through leading eCommerce retailers such as Amazon, RockAuto, and AutoZone-as well as brake components and accessories distributed primarily through traditional warehouse channels.
Unlike traditional brake suppliers, PowerStop was born in the digital era, pioneering a category-defining product specifically engineered for the online marketplace: the all-in-one brake kit. Each kit contains every component required for a full brake replacement or performance upgrade, offering consumers unmatched convenience and value. Today, more than 70% of PowerStop's revenue is generated through online channels. Its leadership position is underpinned by a strong consumer brand, differentiated product offering, and world-class fulfillment capabilities.
PowerStop has also built enduring partnerships with warehouse distributors, recognized for its exceptional service, product quality, and industry-leading logistics.
With a proven track record of consistent double-digit organic growth over the past decade, PowerStop's success is driven by its consumer-centric approach, deep market coverage (serving approximately 98% of the vehicle parc), and operational excellence across every segment of the value spectrum. The company continues to build on this foundation through multiple growth levers, including expansion into new product categories, further penetration of the DIFM (“Do It For Me”) and IIFM (“Install It For Me”) markets, and targeted strategic acquisitions.
Headquartered in Burr Ridge, Illinois, PowerStop employs more than 550 team members across its corporate and operational facilities. The company operates two major distribution centers: a 230,000-square-foot eCommerce facility in Bedford Park, Illinois, and a 500,000-square-foot facility in Hodgkins, Illinois, designed to serve larger stocking and replenishment orders.
Work Environment: This position operates in a professional office environment with occasional time spent in warehouse operations for system-related tasks.
Travel: Travel is required between all company locations and vendor sites based on project needs or issue resolution.
AI Analyst
Operations analyst job in Chicago, IL
Jenner & Block LLP is a law firm with a fearless reputation and global reach, high-level problem solvers in litigation, government controversies, investigations, regulatory challenges, and complex corporate transactions. With offices in Century City, Chicago, London, Los Angeles, New York, San Francisco, and Washington, DC, the firm represents a wide range of clients, counseling Fortune 100 companies, large privately held corporations, major nonprofits, top universities, private equity investors, and Native American tribes. Consistently recognized as a firm that stands up for its values with its commitment to justice and community service, Jenner has been named the No. 1 pro bono firm 13 times in the United States by The American Lawyer.
POSITION SUMMARY
We are seeking a dynamic AI Analyst to serve as a critical bridge between technology and legal practice. This role combines technical expertise with exceptional communication skills to drive AI adoption, provide hands-on user support, and assist in evaluating AI solutions across the firm. Reporting to the AI Portfolio Manager, the AI Analyst will be the frontline resource for lawyers and staff, helping them responsibly maximize the value of AI platforms through training, prompt engineering guidance, and troubleshooting. The successful candidate will partner with cross-functional teams to enhance system functionality, support vendor evaluations, and contribute to the firm's AI governance framework.
ESSENTIAL JOB FUNCTIONS
AI Adoption and User Support
Guide users on effective use of AI tools and prompting techniques, ensuring adherence to the firm's AI policy and other AI best practices
Provide hands-on user support and issue resolution for AI systems; troubleshoot data and application issues with end users, fully analyze impact, determine resolution strategies, fully test and reconcile resolutions, and assist in implementation
Develop and maintain documentation, training materials, knowledge-sharing resources, and prompt templates for AI system usage on the firm's intranet
Technical Administration and Configuration
Perform administrative and configuration support for the firm's custom-built AI tools
Work with the AI Portfolio Manager, end users, consultants, and project managers to understand business processes and requirements; identify gaps; communicate and define requirements for enhancements to technical solutions
Assist in development of process changes or new technical solutions to satisfy business needs for projects and daily operations
Recommend, implement, and test enhancements or process changes to optimize system performance and user experience
Vendor Evaluation and Implementation Support
Assist in evaluating use cases for custom builds versus commercial solutions and participate in vendor demonstrations
Coordinate with Information Security for Vendor Risk Assessments and partner with Procurement during Master Service Agreement negotiations to ensure appropriate AI safety and governance provisions
AI Governance and Strategy Support
Partner with stakeholders to identify opportunities for AI adoption and provide guidance on best practices for system use
Contribute to developing the firm's AI governance framework, creating evaluation criteria for vendors, and monitoring compliance with AI policies
Stay current with industry trends in generative AI, prompt engineering, and enterprise AI administration
QUALIFICATIONS AND REQUIREMENTS
2-4 years of experience in technical support, business analysis, or technology consulting
Exceptional communication skills with ability to bridge technical and non-technical audiences
Experience providing user training, creating documentation, or delivering technical presentations
Strong writing skills for creating clear, user-friendly materials
Understanding of prompt engineering principles and generative AI best practices
Familiarity with help desk operations and troubleshooting methodologies
Strong analytical and problem-solving capabilities with attention to detail
Patient, service-oriented approach with ability to support users under pressure
Bachelor's degree in Computer Science, Information Technology, Business, Communications, or related field
PREFERRED QUALIFICATIONS
Experience in the legal industry or professional services environment
Familiarity with AI/ML technologies, large language models, or enterprise AI platforms
Background in change management or technology adoption initiatives
Experience with vendor evaluation processes and understanding of information security practices
Knowledge of SDLC methodologies and experience with enterprise software administration
Disclaimer
Additional Duties
This job description is intended to provide a general overview of the primary duties and responsibilities for the position. It is not an exhaustive list of all tasks or responsibilities that may be assigned. The role may include additional duties, specialized projects, and other tasks as required. The firm reserves the right to modify or adjust the responsibilities to meet business needs.
Physical Requirements
Candidates must be able to meet the physical demands of the position, including the ability to commute to the office as required on designated in-office days based on the position. The firm is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) for qualified individuals with disabilities.
EEO Statement
Jenner & Block LLP is an equal opportunity employer. Recruitment and employment decisions are not made on the basis of an individual's race, color, creed, religion, national origin, ancestry, citizenship status, age, non-disqualifying physical or mental disability or medical condition, genetic information, sexual orientation, sex, gender identity and/or expression, pregnancy, childbirth, breastfeeding or related medical conditions, arrest record, matriculation, personal appearance, political affiliation, marital, parental, veteran, military, or order of protection status, or any other protected status or that of their relatives, friends, or associates.
Jenner & Block is proud to offer a competitive total rewards package, including comprehensive health & well-being benefits and 401k profit sharing. The anticipated pay range for this role is $100,000-$123,000. The actual offered rate for this position will be determined based on several factors, including qualifications and experience, geographic location, education, external market data, and consideration of internal equity.
Performance Attribution Reporting Analyst
Operations analyst job in Chicago, IL
Immediate need for a talented Performance Attribution Reporting Analyst. This is a 06 Months Contract opportunity with long-term potential and is located in Chicago IL, New York City NY (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-94465
Pay Range: $35 - $40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Delivers composite data requests from key stakeholders and is responsible for maintaining compliant presentations for various business units as well as prospective clients and current clients.
Performs analysis related to cash flow tracking and risk exposure for portfolio products.
Analyzes data related to quarterly oversight meetings, statistical analysis, outlier analysis, assets under management (AUM) reporting, and peer universe rankings.
Ensures the accuracy of investment-related composite data.
Analyzes performance criteria and risk of funds to uncover potential problems.
Participates in the annual verification process across the various affiliates.
Prepares performance reports for required corporate governance and oversight committee meetings.
Maintains and develops policies and methodologies, in compliance with the Global Investment Performance Standards (GIPS) standards.
Key Requirements and Technology Experience:
University (Degree) Preferred
Work Experience
Experience using Eagle PACE and/or FactSet performance calculation and reporting capabilities
Experience utilizing SQL, R, or Python preferred
CIPM Preferred
CFA Preferred
2 Years Required; 3 Years Preferred
Our client is a leading Insurance Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Junior Process Analyst
Operations analyst job in Chicago, IL
Role: Junior Process Analyst
Must Have Technical/Functional Skills
The role is responsible for collaborating with multidisciplinary teams focused on designing innovative services and experiences that create measurable value to our clients while meeting business objectives.
The role uses independent judgement to determine methods and approaches to work, developing key client-facing “moment of truth” journeys that define a client's relationship, partnering with internal clients to articulate a vision for a new or different type of service.
The role makes decisions that influence department strategy, conducting research that builds empathy with the end client, deriving key insights, co-creating solutions, all with the goal of taking the service live.
The role acts as a resource integrator, conducting primary research, synthesizing multiple data sources and research insights, and working with cross-functional teams to research and design detailed solutions.
What you'll be doing
As a member of the Process Engineering team, you'll identify and implement process improvements that enhance client experience and generate the right kind of profitability. As a Process Engineering Specialist, you'll use your experience and direct client feedback to improve the quality of key processes that make a difference for our clients. You'll assist in the planning, development, and implementation of a process strategy that will build the bank of the future.
How you'll succeed
• Conducting process assessments - Perform ongoing process reviews to identify issues early on and recommend solutions to business challenges. Stay on top of best practices and industry knowledge to identify process improvements that will create a best-in-class client experience.
• Presenting recommendations - Provide feedback and advice on projects that will improve processes and resolve systematic issues. Consider business needs and make practical recommendations for continuous improvement.
• Leadership skills - Use your expertise in process engineering methodologies and project management to lead projects and initiatives. Proactively gather data, information, and stakeholder feedback to provide informed guidance to your team.
• Maintain a collaborative work environment and support your team to resolve problems as they arise.
Who you are
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way
• You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.
• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
• You're a certified professional. You have current accreditation and good standing in Formal Green Belt or Black Belt certification.
• You can demonstrate experience in Six Sigma or Lean Manufacturing Concepts, and process engineering or business related function (operations, strategy development, organizational design, or information t echnology).
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
• Use data and analytics: Analyze process activities using tools like Power BI, Power Query, and VBA to support business process optimization.
• Collaborate with stakeholders: Work with business and technology partners to gather feedback, define requirements, and implement improvements
• Document and validate: Create detailed process maps and document future state processes. Validate solution designs and test results with business partners.
Interested candidates please share me your updated resume to *******************
Technical Solutions Analyst
Operations analyst job in Rosemont, IL
IDR is seeking a Technical Solutions Analyst to join one of our top clients for an opportunity in a remote capacity. This role is integral to the Data Engineering team within a leading organization in the technology and data solutions industry. The position involves translating business requirements into technical specifications and collaborating across multiple teams to deliver innovative data-driven solutions.
Position Overview for the Technical Solutions Analyst:
Collaborate closely with Product, Engineering, and Business stakeholders to understand and analyze business needs.
Lead the process of eliciting, analyzing, and validating business requirements, translating them into detailed technical specifications and user stories.
Create User Stories, Acceptance Criteria, Data/Process Flow Diagrams, and other detailed technical documentation for development teams.
Analyze existing and third-party software solutions to determine integration needs or capture new system deployment requirements.
Participate actively in Agile ceremonies, including stand-ups, refinement, release planning, demos, and retrospectives.
Requirements for the Technical Solutions Analyst:
Bachelor's degree in computer science or 7+ years of equivalent hands-on software development experience.
Minimum of 5 years of recent experience as the primary author of User Stories, Acceptance Criteria, and related technical details in an Agile environment.
Expertise in relational databases and API design and architecture.
Experience designing or developing healthcare interoperability solutions utilizing either EDI or HL7 standards.
Advanced T-SQL skills for querying database objects.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization.
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success.
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
Cloud FinOps Analyst
Operations analyst job in Chicago, IL
Our client is currently seeking a Cloud Financial Analyst
Full time Direct hire
Hybrid to downtown Chicago (3 days a week onsite)
The ideal candidate will have a strong background in technology management and IT financial analytics, playing a key role in governance for technology budget planning and forecasting.
Responsibilities
Prepare and analyze public cloud forecasts and budgets; monitor financial performance and recommend optimization strategies.
Design, implement, and monitor financial infrastructure metrics.
Apply the FinOps framework to maximize business value of public cloud investments, collaborating with business, engineering, and finance teams.
Partner cross-functionally to plan and execute cloud optimization opportunities while ensuring compliance with governance controls.
Design, configure, validate, and maintain cloud transparency and total cost of ownership (TCO) reporting.
Model complex business problems, uncover insights, and identify opportunities using data mining and visualization techniques.
Participate in budget and forecast review processes to ensure consolidation and rationalization.
Qualifications
Previous experience in FinOps with a strong background in Technology Business Management (TBM) or IT Finance.
Experience modeling cloud service costs and IT expenses (including application TCO and business capability TCO).
Strong ability to work across multiple levels of management and departments.
Highly motivated, with ownership of projects and ability to deliver solutions on time and within budget.
Technical Skills
Proficiency with Apptio One, Cloudability, CloudHealth, AWS Cost Explorer, AWS QuickSight, or similar IT cost modeling tools.
Advanced data transformation skills using MS Excel.
Strong analytical, problem-solving, and troubleshooting skills.
Ability to use data mining and visualization techniques to identify insights and opportunities.
Excellent communication and presentation skills.
Certifications (Preferred)
FinOps Certification, AWS Certified Cloud Practitioner, or other cloud certifications.
Certified TBM Executive (CTBME), Recognized TBMA (RTBMA), Elite TBMA (ETBMA).
Education & Experience
Bachelor's degree in information systems, Business Management, Finance, or related field.
MBA or related graduate coursework a plus.
Minimum of 8 years of relevant work experience.
Salary Range: $130k- $155k + Bonus
Application Analyst
Operations analyst job in Munster, IN
In this role, you will look for opportunities using information technology to enhance business processes, automate manufacturing and develop supporting solutions. Through partnerships with production-related departments and cross-functional teams, you will identify needs for automation, assess potential solution sets, then design and implement the appropriate technologies. This role will be an integral part of the overall Information Technology team at Land O'Frost and will be part of a sub-team focused on enterprise application solutions and the integration of information between these systems. This position reports to the Manager of Enterprise Applications and Integration. This position can be located on site in Munster, IN, Searcy, AR, or Madisonville, KY.
Company
At Land O'Frost, our brands of lunchmeat, hot dogs and specialty sausage products are recognized as one of the nation's best-selling and trusted brands. We have accomplished this through our incredible team of employees who are customer focused, motivated, achievers, developers, and purpose driven.
How YOU Will Contribute
Understand and analyze existing business systems that include IFS and Novacura development, customizations, application patches, and database health.
Development and Testing: Assist in the design, development, testing, implementation, and documentation of new software and enhancements of Radley and Novacura applications.
Oversee IFS development, customizations, application patches, and database health.
Responsible for leading the IFS system solutions and support services within the Operations function.
Lead the definition and implementation of business process improvements projects within the ERP system (IFS).
IFS Applications - Maintain processes and tools needed to install and configure IFS Applications and to setup development environments of IFS Applications.
Maintain IFS Databases - Monitor Database activities and workload to prevent issues and failures.
Maintain technical knowledge for SQL Developer, SQL Plus, MS Office (Word, Excel, Access, PowerPoint), Oracle, IFS, Novacura Flow Studio, Teams, Notepad++, Bartender Designer, Filezilla FTP.
About YOU
Bachelor's degree or equivalent work experience in Information Technology in a process-driven environment.
Knowledge of software development tools.
Experience in using relational databases as sources of data for application software.
Excellent oral and written communication skills.
Deep understanding of PCs and network connectivity.
Sr Analyst, Asset Management
Operations analyst job in Chicago, IL
About Us
Perform Properties is a best-in-class, diversified real estate operating platform with expertise in high-quality, grocery-anchored shopping centers and premier office assets. Perform is positioned to create more engaging experiences for customers, deliver long-term value for tenants, and drive stronger performance across its portfolio.
Perform has expertise in transactions, development, leasing, and management, and benefits from a multi-sector focus, data-driven strategy, and national reach. The company focuses on properties with People-Appeal-dynamic spaces where people and businesses actively choose to work, shop, and gather, enhancing the communities around them.
Formed through the combination of ShopCore, ROIC, and EQ Office, Perform Properties leverages the shared experience, scale, and operational strengths of three leading organizations.
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Role Summary
Analyst / Senior Analyst on the Asset Management team will provide analytical support to regional and sub-regional teams charged with maximizing property values. These teams vary in location to cover the United States coast-to-coast, hitting major markets like New York, Miami, Los Angeles, San Francisco, Atlanta, Chicago, etc. all the while exploring new gateway markets. The role will initially be allocated to the retail sector, with exposure to the office sector and potential to work on both office and retail as the portfolio permits.
Major responsibilities include constructing and validating all cash flow assumptions utilized in projections; creating financial plans with Market Leads that align with property visions and business objectives; material lease analysis; modeling, due diligence and closing of dispositions; and evaluating investment returns, asset sales timing, and values. Position requires ability to act as a project leader, research and challenge assumptions. The Analyst /Senior Analyst will be given direct financial responsibility for multiple assets, acting as a strategic investment advisor within their Portfolio team. The position includes travel and site visits to become an expert on asset position within the market, asset conditions and to build relationships with the Perform team and external brokers.
Essential Job Functions
Financial Goals - Act as strategic and analytical thought partner and leader to the Market Leads on all financial matters related to the health and success of the company and assets in the market.
Financial Planning - Create and maintain financial plan(s) with Market Leads that are aligned with the property vision, organizational values, business objectives, and operating plans to grow asset value. This includes coordination with Regional Finance on the annual budgeting and forecasting.
Strategic Financial Analysis - Support efforts to coordinate strategic analysis as directed by senior leadership and/or Blackstone. This includes but is not limited to hold/sell analysis, yield on cost, repositioning analysis, major lease analysis, contribution/funding requests, and real estate tax (CA Prop 13).
Investment Analyses - Assist the Revantage Valuations team in their preparation of quarterly valuation models to evaluate total investment return, leverage strategies, cash flow forecasting, asset sales timing and values, and distribution forecasting. Collaborate with the Market Leads on developing assumptions, communicating market developments, and assisting in broker engagements.
Due Diligence and Underwriting - Support office team in underwriting, due diligence, and closing phases for disposition and debt transactions. Coordinate the flow of information & materials with various parties (buyers, sellers, lenders, attorneys, brokers); review due diligence materials (leases, financials, contracts, Offering Memorandums, Broker Opinions of Value, etc.); and prepare closing statements and memos. Review Argus files and associated financial assumptions and cash flow.
Organization and Communication - Drive the organization and communication of key work products and information to effectively report to Market Lead and Blackstone asset or market conditions.
Support Portfolio Work - Provide support to Asset Management Department on the following items: leadership presentations (i.e. board materials), acquisition onboarding, portfolio valuation models and walks to stabilization, coordinate on cash model reviews and lender compliance, seek and learn new technology that makes work more effective and efficient, assume additional responsibilities and perform ad-hoc analyses as needed or as assigned.
Analyst / Senior Analyst will work in close collaboration with senior team members on the Asset Management team on a daily basis, in addition to collaborating with other departments throughout Perform and Blackstone.
Technical Competencies:
1-3 years of Argus Enterprise experience
Highly proficient in excel
Strong understanding of financial analysis concepts such as rates of return, cash flows and net present value
Excellent written and verbal communication skills
Ability to work well under pressure - independently handling multiple competing deadlines
Preferred Qualifications:
Bachelor's degree in real estate, economics, finance or accounting with 1-3 years of real estate financial analysis experience
Experience within a real estate or finance-related organization, private equity, investment advisor, or REIT
Ability to read and interpret lease agreements
Familiar with Microsoft Word, and PowerPoint
Knowledge of real estate fundamentals (including property management, investment trends, and leasing issues) as well as strong analytical and research abilities.
Willing to travel up to 15% - note upfront travel will be more
Application System Analyst Lead - Converge Revenue Cycle (University Park)
Operations analyst job in University Park, IL
The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight.
Responsibilities:
Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities.
Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards.
Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice.
Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command.
Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects.
Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team.
Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve.
Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations.
Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web.
Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration.
Works collaboratively with application and compliance teams to design system processes.
Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines.
Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions.
Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas.
Ability to coach in a positive and constructive way to increase self-awareness in others.
Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review.
Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff.
Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency.
Maintains expert knowledge of all technologies applicable to specific job responsibilities.
Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements.
Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise.
Leads and coordinates across applications for high impact vendor changes.
May be required to travel to perform duties.
May be required to work additional hours as needed during critical problems.
Proactively plans projects and tasks across applications.
Performs other duties as assigned.
Requirements:
Education/Skills
Associates or Bachelors degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs
Ability to adjust to and implement change
Problem Solving skills
Multitasking skills
Work as a team member
Proficient in Microsoft applications including Word, Excel, and PowerPoint
Excellent customer service skills
Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
Strong organizational skills in managing multiple priorities
Experience
5-7 years of experience within supported healthcare, business, or information systems
Supervisory experience preferred
Preferred 2+ years project management experience or equivalent
Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects
Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project
Regularly serves as mentor or knowledge resource to peers across community
May have functional supervision responsibilities of other team members
May provide input into performance reviews and corrective actions for team members
May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members
Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues
Works in a team setting, sharing information and assisting other junior team members
Possesses and demonstrates detailed healthcare knowledge and systems expertise
Excellent project management and communication skills, both verbal and written
Able to independently coordinate and lead projects
Licenses, Registrations, or Certifications
Associated certifications on area of focus, preferred
For Epic Analysts:
Must be proficient in the assigned Epic module or certified upon employment date.
Certifications or Proficiencies must stay current by maintaining new version training.
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Senior Actuarial Analyst
Operations analyst job in Chicago, IL
The Senior Actuarial Analyst is responsible for conducting complex actuarial analyses and providing insights to support business decisions. This role involves advanced data analysis, model development, and collaboration with various departments. Strong analytical skills, attention to detail, and the ability to communicate complex information effectively are essential for success in this position.
What will your job entail?
Job Responsibilities:
• Scheduled and ad hoc actuarial analyses of underwriting performance, profitability, and projection.
• Support of strategic analysis and predictive modeling aimed at process/rate/UW intelligence improvement, including identifying strengths, weaknesses, opportunities, threats, and other strategic elements.
• Product and tool development in support of new and existing initiatives.
• Consistent and efficient communication with the underwriting teams, management teams, and central functions.
• Consistent and efficient communication with insurance partners and external actuarial teams.
• Perform in-depth data analysis to identify trends and patterns that impact financial risk.
• Develop and refine actuarial models to forecast future events and financial outcomes.
• Assess the financial implications of various risk scenarios and provide strategic recommendations.
• Prepare comprehensive reports and presentations to communicate findings and recommendations to stakeholders.
• Ensure all actuarial practices comply with relevant regulations and standards.
• Work closely with other departments, such as finance, underwriting, and product development, to support business objectives.
• Conduct research on market trends and industry developments to inform actuarial assumptions and models.
• Maintain detailed documentation of methodologies, assumptions, and processes used in actuarial analyses.
• Utilize advanced actuarial software and tools to perform complex calculations and analyses.
• Provide guidance and mentorship to junior actuarial analysts, fostering their professional development.
Work Experience and Education:
· Bachelor's degree in Actuarial Science, Mathematics, Statistics, or related field with 2+ years of related experience; or an advanced degree without experience; or equivalent work experience.
Licenses & Certifications:
· ACAS or near ACAS
Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.
How We Support Our Teammates
Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them - and their family members - achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.
The target salary range for this position is $88,000.00 - $110,000.00 annually.
The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at ...@Ryansg.com
The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Security Operations Support Specialist
Operations analyst job in Downers Grove, IL
Operations Support Specialist - Now Hiring!
Pay: $21.00 - $23.00
Schedule: Looking for candidates who can work second and third shift
The Operations Support Specialist (OSS) supports the District Manager (DM) and Field Service Manager (FSM) with afterhours support for the daily business functions. The OSS will provide support to employees after regular business hour in conjunction with the FSM. The OSS will help maintain schedules and schedule updates. They will monitor incident reports, vehicle reports and provide insight on trends or areas of concern to the DM. The OSS will help support with uniform requests and fulfillment.
Securitas offers endless growth opportunities to advance your career! Join the team today!
Essential Functions:
The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
Manages call-offs for Line Management and ensures proper coverage is obtained.
Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
Communicates and coordinates with line management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services; makes scheduling and staffing adjustments as needed to meet client requirements while controlling labor costs; reviews reports to ensure that commitments have been met and client directions have been followed.
Performs tasks and duties of a similar nature and scope as required for assigned office.
Minimum Hiring Standards:
Must be at least 18 years of age.
Must have a reliable means of communication, such as cell phone.
Must have a reliable means of transportation (public or private).
Must hold or be able to obtain a valid driver's license in the state/country they reside.
Must have the legal right to work in the country where they reside.
Fluent in written and spoken English.
Must have a High School diploma or secondary education equivalent, or GED.
Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.
Must have prior Supervisory experience.
Education/Experience:
Associate's Degree and 1 year of experience in security operations, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.
Benefits / Perks:
Medical, Dental, Vision & 401K
Paid Time Off
Weekly Pay
Discounts (Retail, Phone Plans, Rentals, etc.)
Training
Doggy Daycare discounts
Employee Assistance Program & so much more!
IDFPR Licensing Number: 123000253
EOE/M/F/Vet/Disabilities
#AF-NCSCHICIL
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
Benefits include:
Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
Trade Operations Analyst
Operations analyst job in Chicago, IL
The Department
The Trade Operations Group oversees post-trade operations for the Financial Risk Management practice. It is the responsibility of Trade Operations to execute cash management transactions, reconcile cash management activity, and to ensure margin and collateral requirements are met. Trade Operations Group performs the independent reconciliation and verification of all trading performed by Capital Markets Group. It also directs trade matching, clearing, and settlement activities. Additionally, the group manages dealer and custody accounts on behalf of our clients, including account opening, onboarding, maintaining dealer records and general account administration and operations.â¯
The Role
The Trade Operations Analyst plays a key role in driving efficiencies within the Operations team and leads the day-to-day trading, cash and reporting functions for their clients. The Trade Operations Analyst is a key part of a dynamic team that works closely with the trading and portfolio management teams and other stakeholders.
Your Responsibilities:
Identify, perform analysis, and resolve trade and settlement breaks.
Monitor the intraday and next day trade and cash reconciliation of client accounts.
Oversee high level account balances and margin requirements; execute transfers to meet margin requirements.
Work directly with counterparties, custodians, banks, and other interested parties to ensure all actions on the client's behalf are resolved and reconciled promptly.
Produce and distribute reporting to clients and third-party service providers.
Respond to ad-hoc requests from internal and external clients.
Collaborate with other areas of support including Governance & Risk Management, Portfolio Management, Capital Markets and Trading, Actuarial, Trading Technology and Legal/Compliance
Participate in onboarding and new initiatives.
Create procedures and document process flows.
Additional responsibilities as group continues to expand in business and complexity.
Job Knowledge, Experience Skills
Job Knowledge Required
Bachelor's degree in finance, economics, or another similar and relevant program of study.
Basic to Intermediate knowledge of one or more of the following products: Futures, Listed Options, Cleared OTC Derivatives, Fixed Income (Bonds and ETFs), Mutual Funds, UIT(s), Equities, and Bilateral Non-Cleared OTC Derivatives.â¯
Basic to Intermediate knowledge of cash and treasury management.
Basic to Intermediate knowledge of various aspects of the post trade life cycle from beginning to termination.â¯
Experience and Soft Skills Required
1-4 years of experience in treasury, trade, or investment operations.
Exposure to fund accounting, global custody, or transfer agency operations.â¯
Familiarity with post trade operations vendor systems.â¯â¯
Proficient in Microsoft Office with intermediate to advanced Excel capabilities.â¯
Strong written and verbal communication skills.â¯
Ability to work both independently and collaboratively.â¯
Solid organizational skills - especially the ability to meet project deadlines with a focus on details.â¯
Strong ability to work in a fast-paced, deadline-driven environment and handle multiple projects simultaneously.â¯
Ability to deal with ambiguity and effectively cope with change.â¯
Sharp critical thinking skills, sound judgment and decision-making ability, and both the ability and willingness to clearly articulate your ideas.â¯
Location
Candidates hired into this role will be required to work in-person in the Milliman office in Chicago, IL on a weekly basis, but flexible work arrangements will be considered.
Compensation
The salary range for this role is $65,120 - $104,280, depending on a combination of factors, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, location, etc.
Benefits
We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include:
Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners.
Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges.
401(k) Plan - Includes a company matching program and profit-sharing contributions.
Discretionary Bonus Program - Recognizing employee contributions.
Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses.
Paid Time Off (PTO) - Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis.
Holidays - A minimum of 10 paid holidays per year.
Family Building Benefits - Includes adoption and fertility assistance.
Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria.
Life Insurance & AD&D - 100% of premiums covered by Milliman.
Short-Term and Long-Term Disability - Fully paid by Milliman.
Equal Opportunity
All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
Milliman & FRM Practice Mission, Values, Competencies
Our mission is to serve our clients to protect the health and financial well-being of people everywhere. We are influential market leaders, solving important problems through our deep subject matter expertise.
In fulfilling this mission and values, Milliman's professionals are helping our clients answer significant questions, such as:
How can people provide for themselves when they no longer work?
How can our clients efficiently finance, deliver and improve healthcare?
How can an insurer protect its clients against the risks they face?
Since its founding in 1947, Milliman is dedicated to enduring values that govern our actions in the marketplace.
Quality - Milliman's advice, products and client service adhere to the highest standards of quality.
Integrity - Milliman's people demonstrate integrity in all that we do. We are committed to honesty and professionalism in our interaction with our clients and colleagues, including independent advice free of conflicts and a culture of inclusion and respect for all colleagues.
Opportunity - Milliman is committed to embracing diversity and providing all our people opportunities to achieve their full potential including opportunities to:
Shape their own careers
Assist in developing the strategy of their practice
Pursue innovations to further Milliman's mission in the marketplace
Operations Analyst - CME Group, FanDuel FCM
Operations analyst job in Chicago, IL
You are joining a groundbreaking alliance between CME Group and FanDuel. We are launching a new joint venture: a non-clearing Futures Commission Merchant (FCM) designed to democratize access to financial markets. We are creating a platform where millions of customers can express views on the S&P 500, gold, or economic indicators with simple "yes" or "no" trades. We need an Operations Analyst who isn't just looking to run a process, but to help build and optimize the core operational systems for our new financial platform.
What You'll Do
* Build and execute the daily operational workflows for a newly established FCM, ensuring seamless account setups, exact trade submissions, and accurate end-of-day processing.
* Serve as the primary escalation point for trade-related inquiries, bridging the gap between complex financial mechanics and the user experience to resolve issues rapidly.
* Proactively identify friction points in the trade lifecycle and pilot new, scalable solutions to automate workflows as the platform grows from launch to mass adoption.
* Collaborate across compliance, product, and technology teams to implement new product launches and ensure the FCM infrastructure supports high-frequency, event-based trading.
* Utilize margin service tools and operational data to monitor risk and document comprehensive procedures that set the standard for this new market segment.
What You'll Bring
* Bachelor's degree in Business, Finance, or a related field.
* A strong quantitative mindset with the ability to troubleshoot complex issues, manage trade data, and maintain high organizational standards in a regulated environment.
* Advanced proficiency in Microsoft Office and Google Suite; experience with data manipulation or visualization tools is a strong plus.
* Excellent written and verbal communication skills
* A solid understanding of the trade lifecycle (clearing, settlement, T+1 workflows) and a genuine interest in Prediction Markets or Event Contracts, preferred
* A self-motivated, collaborative individual suitable for a startup environment within a major enterprise, capable of adapting quickly as we launch new asset classes.
What You'll Get
* A supportive environment fostering career progression, continuous learning, and an inclusive culture.
* Broad exposure to CME's diverse products, asset classes, and cross-functional teams.
* A competitive salary and comprehensive benefits package. Learn more about our career opportunities here.
This role is hybrid and will require a Sunday-Thursday shift as well as onsite 3 days a week in our Chicago office, with flexibility.
#LI-hybrid
CME Group is committed to offering a competitive total rewards package for our employees that recognizes their contributions to the business and reflects our long-term investment in their future. The pay range for this role is $61,700-$102,900. Actual salary offered will be dependent on a wide array of factors including but not limited to: relevant experience, skills, education and comparison to internal employees (where relevant). Our compensation program also includes an annual target bonus opportunity for all employees, as well as the opportunity to become an owner in the company through our broad-based equity program. Through our benefits program, we strive to offer flexibility, value and choice. From comprehensive health coverage, to a retirement package that includes both a 401(k) and an active pension plan, to highly competitive education reimbursement provisions, paid time off and a mental health benefit, CME Group offers a holistic benefits package for our team and their dependents.
CME Group: Where Futures are Made
CME Group is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it - all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more.
At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone's perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic.
Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.
Technical Operations Analyst
Operations analyst job in Chicago, IL
We are currently looking for a Technical Operations Analyst for a great opportunity in the Chicago Loop. The company is a proprietary trading firm with employees in the Netherlands, UK and US. The company participates in a wide variety of marketplaces including global futures, equities, commodities, options, fixed income, and cryptocurrencies. Their culture emphasizes teamwork and focuses on continuous integration and test-driven development. This position is 100% Onsite.
Technical Operations Analyst Responsibilities
- Oversee the operation and maintenance of our trading systems, guaranteeing continuity and stability in our production trading environment.
- Coordinate, plan, and execute firm-wide changes within a global change management framework.
- Providing end user support to employees in Chicago corporate offices and abroad.
- Install, configure, maintain and troubleshoot PC hardware and software.
- User provisioning.
- Providing support for conference room technologies.
- Evaluating and recommending new hardware and software technologies or solutions.
- Assist in procuring, managing, and maintaining technology inventory.
- Support other key initiatives as the business dictates.
- On call coverage in a team rotation.
Qualifications
Technical Operations Analyst Qualifications:
- Need a bachelor's or associate degree, preferably in a technical area such as computer science or engineering.
- Exceptional communication and collaboration skills.
- Strong experience supporting and configuring Windows Server, Windows 11.
- Strong knowledge of Group Policy and Active Directory.
- A self-motivated personality with a passion for solving complex problems.
- Proficient in Linux.
- Understanding of networking concepts such as DNS, HTTP, TCP/IP, UDP, and related protocols.
- Passionate about technology.
- Ability to manage projects independently.
Technical Operations Analyst Preferred Qualifications:
- Intune management experience.
- Previous mobile device management experience.
- Familiarity with Atlassian suite of products (Confluence, Jira, Bitbucket).
- Familiar with SQL or similar relational database system.
Benefits include medical, dental, vision, health savings account, life insurance policy, short-term/long-term disability insurance, employee assistance program, etc. Salary: 100K-170K
Keywords: Chicago IL Jobs, Technical Operations Analyst, Linux, Windows Server, Group Policy, Active Directory, DNS, HTTP, TCP/IP, UDP, Atlassian, Confluence, Jira, Bitbucket, SQL, Trading, Financial, Chicago Recruiters, Information Technology Jobs, IT Jobs, Chicago Recruiting
Looking to hire a Technical Operations Analyst in Chicago, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Technical Operations Analysts for jobs in Chicago, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today!
Additional Information
Please check out all of our jobs at ******************************* and ********************************
Operational Analyst
Operations analyst job in Chicago, IL
At Proaction International, we partner with organizations across various industries, from aerospace to agri-food, to deliver long lasting performance improvements. Since 2004, our human-centered philosophy has helped hundreds of companies and thousands of individuals transform how they work. Our international footprint spans across USA, Canada, Europe, and Asia, and our clients consistently describe us as passionate, inspiring, and results-driven.
We're looking for an Operational Analyst to join our team and support data-driven transformation and operational excellence initiatives across North America. This role involves weekly travel, Monday through Friday, across the United States and Canada.
Your Role
As an Operational Analyst, you will contribute to the execution and delivery of on-site operational analyses at client sites across North America. Reporting to the Operational Analysis Manager, you will collaborate with Business Development and Consulting teams to collect data, document processes, identify performance gaps, and support the development of practical, data-backed operational improvement strategies.
What You'll Do
Support the preparation and execution of operational assessments at client facilities
Collect and analyze operational, financial, and process data
Conduct observations on the production floor and document workflows
Map processes and identify inefficiencies under the guidance of senior team members
Prepare analyses that contribute to business cases and ROI projections
Assist in building reports and presentations that summarize findings
Contribute to the improvement of Proaction's tools, templates, and analysis methods
Deliver professional, reliable support that reflects Proaction's standards of excellence
What We're Looking For
Our most successful Operational Analysts are curious, analytical, and eager to learn. They enjoy understanding how things work, digging into data, and supporting teams in identifying ways to improve operations.
Requirements
University degree in management, finance, accounting, engineering, or a related field
0-3 years of experience in analysis, operations, continuous improvement, or related internships
Interest in lean manufacturing, operations management, or process optimization
Strong analytical abilities and comfort working with operational and financial data
Solid communication and interpersonal skills
Ability to adapt quickly to new environments and learn on the job
Proficiency in MS Office (especially Excel and PowerPoint)
Ability and willingness to travel extensively throughout the U.S. and Canada
What We Offer
Inspiring leaders and colleagues who will help accelerate your learning and growth
Structured onboarding, training, and continuous development
Opportunities to grow into more senior operational or consulting role
Regular social events and team meetings to stay connected
Competitive salary
Comprehensive insurance coverage
Generous vacation and personal leave
401(k) contribution opportunity
Full reimbursement of travel expenses and per diem
Discover the Proaction International spirit!
Listen to our team explain what makes our approach unique and share their experiences of the culture of collaboration, kindness, and continuous development that makes us successful.
ð Watch the video!
Ready to Make an Impact?
Do you recognize yourself in this description? Join a passionate team where human development and performance go hand in hand. At Proaction International, our projects and challenges reflect the creativity, expertise, and determination of a mobilized and inspiring team.
Senior Digital Operations Support Analyst
Operations analyst job in Chicago, IL
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.
Job Summary:
The Onboarding team at Cat Digital is seeking a dedicated individual to provide comprehensive support to customers and dealers regarding product implementation, customization, inquiries, and issue resolution. As a member of the product management team for Customer Admin Tool and Registration.cat.com, you will collaborate closely with digital product teams, dealer representatives, and engineering support teams to address concerns and contribute to the ongoing improvement of our web-based products used for customer registration and access to digital applications.
What you will Do:
Collaborate with the digital call center, tiers 1,2 & 3 support teams, as well as product management, to promptly resolve issues and ensure a high-quality product.
* Participates in analysis of customer and dealer identified issues or problems which may require changes to software, procedures, or documentation.
* Assists with implementing new products, new releases and software upgrades. Responds to inquiries and requests from clients.
* Develop processes and materials that improve the use or maintenance of our digital solutions.
* Lead the collection and reporting on product quality metrics including availability and incident resolution.
What You Will Have:
* Effective Communications: Extensive understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
* Problem Solving: Working knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
* Customer Support Policies, Standards and Procedures: Working knowledge of the organization's customer support policies, standards and procedures; ability to guide customers on all company interactions.
* Software Product Technical Knowledge: Extensive knowledge of technical aspects of a software products; ability to design, configure and integrate technical aspects of software products.
Considerations for Top Candidates:
* Working knowledge of JIRA and Azure DevOps (formerly VSTS), Confluence
* Knowledge of Caterpillar business and dealership operations preferred
* Advance knowledge of Excel, MS PowerPoint, and MS Project
* Working knowledge of SQL and Snowflake are desirable
Additional Information:
This position will have the option to be based out of our Chicago, IL; Peoria, IL or Denver, CO offices.
#LI
#BI (used to post on Built In Chicago)
What You Will Get:
Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We've created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.
About Caterpillar
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Summary Pay Range:
$110,520.00 - $179,640.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
* Medical, dental, and vision benefits*
* Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
* 401(k) savings plans*
* Health Savings Account (HSA)*
* Flexible Spending Accounts (FSAs)*
* Health Lifestyle Programs*
* Employee Assistance Program*
* Voluntary Benefits and Employee Discounts*
* Career Development*
* Incentive bonus*
* Disability benefits
* Life Insurance
* Parental leave
* Adoption benefits
* Tuition Reimbursement
* These benefits also apply to part-time employees
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at ****************************
Posting Dates:
December 10, 2025 - December 16, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
Auto-ApplyPatient Support Operator
Operations analyst job in Chicago, IL
The Patient Support Operator plays a crucial role as the first point of contact for patients, handling incoming calls and scheduling appointments. Patient Support Operators are also responsible for mail workflow, triaging desktop requests, and assisting with pharmacy-related issues. They ensure compliance with regulatory standards, participate in staff meetings, and interact professionally with all patients, staff, and visitors.
Principal Duties and Responsibilities
* Schedule and rescheduling appointments for Psychiatry and all Care Teams, apart from Dental, Optometry, and BH.
* Answer inbound calls and function as a switchboard operator.
* Collect, sort and distribute all incoming and outgoing mail, handling over 100 letters daily that require stamping, certified mailing and proper weighing.
* Triages a clinical desktop, addressing medication refills, paperwork, pharmacy-related issues, copies of paperwork, vaccine records, etc., handling approximately 30-40 phone notes daily.
* Assist the Nursing team with reading patients' RX scripts to determine if they have refills remaining with their preferred pharmacy.
* Assist the Nursing team with RX issues needing clarification, such as medication on backorder, unreceived scripts.
* Attend staff meetings as announced by supervisor.
* Ensure compliance with standards, laws and regulations as promulgated by regulatory and accrediting organizations such as: BPHC, JCAHO, CLIA, OSHA, and the State and Federal Governments.
* Greet and interact with all patients, staff and visitors in a pleasant and professional manner.
* Other duties as required.
Required Skills or Abilities
* Bilingual in Spanish Preferred
* Some computer skills (Windows-based) and telephone experience preferred.
* Experience with Microsoft Office is a plus.
* Ability to work in a multi-cultural setting.
* Ability to strongly embrace and personify the mission of Lawndale Christian Health Center.
* Ability to collaborate and interact with a diverse group of healthcare professionals.
* Ability to multi-task and problem solve in a fast-paced work environment.
* Excellent guest relations skills.
* Typing speed of 45 wpm.
Required Knowledge, Experience, or Licensure/Registration
* High School Diploma or equivalent.
Cybersecurity Lead Analyst
Operations analyst job in Chicago, IL
Immediate need for a talented Cybersecurity Lead Analyst . This is a 12 months contract opportunity with long-term potential and is located in Chicago, IL(Remote). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-89141
Pay Range: $46 - $47/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Ensures implementation of secure operating systems, networks and databases for the organization.
Performs complex risk assessments and executes tests of data processing system to ensure functioning of data processing activities and security measures.
Drafts plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs.
Encrypts data transmissions and erect firewalls to conceal confidential information as it is being transmitted and to keep out tainted digital transfers.
Facilitates risk audits and assessments and provides recommendations for application design to ensure operating effectiveness.
Monitors analysis of system access logs, ensuring only permitted individuals have access to company information.
Reviews violations of computer security procedures and discusses procedures with violators to ensure violations are not repeated.
Trains users and promotes security awareness to ensure system security and to improve server and network efficiency.
Key Requirements and Technology Experience:
Key Skills; Microsoft Security Tools, Active Directory, Cybersecurity Operations, Investment management.
University (Degree) Preferred
3 Years Required; 5 Years Preferred.
Physical Requirements: Sedentary Work.
Lead the cybersecurity team, providing mentorship, guidance, and performance management.
Develop and execute the organization's cybersecurity strategy aligned with business goals.
Collaborate with IT leadership and stakeholders to assess risk and define security priorities.
Microsoft Security Operations
Administer and optimize Microsoft Defender for Endpoint, Identity, Cloud Apps, and Office 365.
Manage and monitor Microsoft Sentinel for threat detection, incident response, and log analytics.
Implement and maintain Microsoft Purview for data governance, compliance, and information protection.
Oversee Entra ID (Azure AD) identity and access management, including Conditional Access and Privileged Identity Management (PIM).
Conduct regular reviews of security configurations and policies across Microsoft 365 and Azure environments.
Conduct monthly Attack Simulations.
Lead threat hunting and incident response activities using Microsoft XDR and SIEM tools.
Develop and maintain playbooks for automated response in Sentinel and Defender.
Coordinate with internal teams and external partners during security incidents and investigations.
Governance, Risk & Compliance
Ensure compliance with industry standards (e.g., NIST, GDPR, LGPD, DORA, other local data privacy laws).
Conduct risk assessments and vulnerability scans; manage remediation efforts.
Maintain documentation for security policies, procedures, and audit readiness.
Promote security awareness across the organization through training and communication.
Stay current with emerging threats, vulnerabilities, and Microsoft security innovations.
Our client is a leading Financial Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Cloud Financial Analyst
Operations analyst job in Chicago, IL
About the Role
We are seeking an IT Planning & Analytics to lead initiatives that optimize cloud investments and enhance IT cost transparency. In this role, you will design and implement cost management frameworks, ensuring efficient and cost-effective use of public cloud resources. You will also mature the IT Cost Transparency module in Apptio and play a key role in technology budget governance, planning, and forecasting.
What You'll Do
Prepare and analyze public cloud forecasts and budgets; monitor financial performance and recommend optimization strategies.
Apply the FinOps framework to maximize business value from cloud investments, collaborating with business, engineering, and finance teams.
Design, configure, validate, and maintain cloud transparency and total cost of ownership (TCO) reporting.
Model complex business problems, uncover insights, and identify opportunities using data mining and visualization techniques.
Participate in budget and forecast reviews to ensure consolidation and rationalization.
Perform additional duties as assigned.
Minimum Qualifications
Bachelor's degree in Information Systems, Business Management, Finance, or related field.
8+ years of relevant experience in IT financial analytics or technology business management.
Hands-on experience with FinOps and cloud cost modeling.
Strong analytical and problem-solving skills with advanced proficiency in MS Excel.
Excellent communication and presentation skills.
Preferred Qualifications
MBA or graduate-level coursework.
Experience in highly regulated industries (e.g., capital markets).
Certifications such as FinOps Certified Practitioner, AWS Certified Cloud Practitioner, or TBM certifications (CTBME, RTBMA, ETBMA).
Familiarity with tools like Apptio One, Cloudability, CloudHealth, AWS Cost Explorer, and AWS QuickSight.
Technical Skills
Expertise in IT cost modeling and cloud financial management.
Strong data transformation and visualization capabilities.
Ability to identify insights and opportunities through advanced analytics.
Salay: $135-$155k + bonus
Operations Analyst - CME Group, FanDuel FCM
Operations analyst job in Chicago, IL
You are joining a groundbreaking alliance between CME Group and FanDuel. We are launching a new joint venture: a non-clearing Futures Commission Merchant (FCM) designed to democratize access to financial markets. We are creating a platform where millions of customers can express views on the S&P 500, gold, or economic indicators with simple "yes" or "no" trades. We need an Operations Analyst who isn't just looking to run a process, but to help build and optimize the core operational systems for our new financial platform.
What You'll Do
* Build and execute the daily operational workflows for a newly established FCM, ensuring seamless account setups, exact trade submissions, and accurate end-of-day processing.
* Serve as the primary escalation point for trade-related inquiries, bridging the gap between complex financial mechanics and the user experience to resolve issues rapidly.
* Proactively identify friction points in the trade lifecycle and pilot new, scalable solutions to automate workflows as the platform grows from launch to mass adoption.
* Collaborate across compliance, product, and technology teams to implement new product launches and ensure the FCM infrastructure supports high-frequency, event-based trading.
* Utilize margin service tools and operational data to monitor risk and document comprehensive procedures that set the standard for this new market segment.
What You'll Bring
* Bachelor's degree in Business, Finance, or a related field.
* A strong quantitative mindset with the ability to troubleshoot complex issues, manage trade data, and maintain high organizational standards in a regulated environment.
* Advanced proficiency in Microsoft Office and Google Suite; experience with data manipulation or visualization tools is a strong plus.
* Excellent written and verbal communication skills
* A solid understanding of the trade lifecycle (clearing, settlement, T+1 workflows) and a genuine interest in Prediction Markets or Event Contracts, preferred
* A self-motivated, collaborative individual suitable for a startup environment within a major enterprise, capable of adapting quickly as we launch new asset classes.
What You'll Get
* A supportive environment fostering career progression, continuous learning, and an inclusive culture.
* Broad exposure to CME's diverse products, asset classes, and cross-functional teams.
* A competitive salary and comprehensive benefits package. Learn more about our career opportunities here.
This role is hybrid and will require a Tuesday-Saturday shift as well as onsite 3 days a week in our Chicago office, with flexibility.
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CME Group is committed to offering a competitive total rewards package for our employees that recognizes their contributions to the business and reflects our long-term investment in their future. The pay range for this role is $61,700-$102,900. Actual salary offered will be dependent on a wide array of factors including but not limited to: relevant experience, skills, education and comparison to internal employees (where relevant). Our compensation program also includes an annual target bonus opportunity for all employees, as well as the opportunity to become an owner in the company through our broad-based equity program. Through our benefits program, we strive to offer flexibility, value and choice. From comprehensive health coverage, to a retirement package that includes both a 401(k) and an active pension plan, to highly competitive education reimbursement provisions, paid time off and a mental health benefit, CME Group offers a holistic benefits package for our team and their dependents.
CME Group: Where Futures are Made
CME Group is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it - all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more.
At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone's perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic.
Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.