Operations analyst jobs in Haverhill, MA - 1,003 jobs

Investor Relations Operations Analyst Buy-Side Asset Management | Boston (5 Days In-Office) A highly regarded, Boston-based investment manager is hiring an Investor Relations Operations Analyst to support a growing institutional investor base as the firm scales. This is a purely operations-focused IR role designed for someone who enjoys owning complex workflows, building infrastructure, and executing with precision in a fast-paced, high-trust environment. This is not a sales or relationship-manager track. The mandate is operational excellence. The Role You'll sit within a lean Investor Relations team and partner closely with Investments, Fund Accounting, Legal/Compliance, Trading, and external service providers. The role is hands-on, detail-intensive, and critical to ensuring investor operations, diligence, and reporting run flawlessly. Key responsibilities include: Owning investor operational workflows end-to-end (subscriptions, redemptions, transfers, reporting) Serving as a primary liaison with fund administrators and other counterparties Managing and updating recurring investor and marketing materials (data accuracy is paramount) Coordinating investor documentation, diligence requests, and ad hoc inquiries Maintaining and improving internal systems, documentation, and controls Identifying process gaps and implementing efficiency improvements (automation / AI-enabled tools are a plus) Ideal Background 1-5 years of experience in a detail-intensive financial services environment Exceptionally organized, self-policing, and proactive about error prevention Comfortable owning workflows and improving them over time High integrity, intellectually curious, and collaborative Enjoys being in the office and working closely with teammates The team is open to candidates without direct IR experience . What matters is judgment, rigor, and execution. Compensation & Benefits Base salary: $90,000 - $130,000 (DOE) Annual bonus + profit sharing Best-in-class 401(k) match up to the IRS limit (~$24,500) 100% employer-paid healthcare (including deductible reimbursement) Daily meals, private gym, fitness classes, and additional premium benefits Work Environment Boutique, collaborative investment firm with an academically rigorous culture Evidence-based decision making; ideas > titles 5 days in-office (Boston) with common-sense flexibility High standards, low ego, strong mentorship

A prominent non-profit organization in Boston is seeking a Prospect Management Analyst to establish protocols for best practices in data management and oversee training for staff. This role involves ensuring data integrity and workflow between teams, administering global CRM processes, and conducting routine analytics for performance metrics. Candidates should possess a Bachelor's degree and significant experience in fundraising environments, along with expertise in Blackbaud CRM and strong communication skills. #J-18808-Ljbffr

Salary Details & Other Key Info Base Salary range - $100,000 - $120,000 Strong Bonus + Benefits package Office Location - Boston Area Travel - Consultants travel domestically every week from Monday-Thursday, please note this is a requirement of this role Career Development - Fantastic career development opportunities, this client has a culture fostered around people development Operations Consultant - Manufacturing Excellence About the Role We are seeking an ambitious and hands-on Operations Consultant to join a growing Boutique consulting firm specializing in operational performance improvement. This role is ideal for individuals with a passion for problem-solving, data-driven decision-making, and delivering measurable impact in complex manufacturing and industrial environments. As a Consultant, you will work closely with clients across a range of industries - including FMCG, Industrials & Life Sciences to identify inefficiencies, implement solutions, and drive sustainable performance improvements. This is a dynamic, client-facing role that blends strategic thinking with on-the-ground execution. Key Responsibilities Lead and support operational transformation projects, working directly with client teams to identify performance gaps and implement solutions. Use a hands-on, data-driven approach to analyze processes, uncover inefficiencies, and drive tangible improvements. Work closely with senior stakeholders to align project goals, define strategies, and execute high-impact initiatives. Coach and mentor client teams to embed continuous improvement mindsets and ensure long-term success. Contribute to internal knowledge development and business growth by sharing insights, methodologies, and best practices. Who We're Looking For Degree level education in relevant field e.g. Engineering Experienced in Manufacturing, ideally in a Continuous Improvement related role, passionate about Manufacturing Strong analytical skills with a problem-solving mindset and the ability to translate data into actionable insights. Hands-on approach to driving change - comfortable working in industrial environments and engaging directly with frontline teams. Excellent communication and stakeholder management skills, with experience presenting to senior executives. A passion for continuous improvement and a strong entrepreneurial mindset. Willingness to travel frequently to client sites. Contact - Carl Costigan

Job Description: The Broad Institute's Cancer Program is dedicated to advancing the understanding and treatment of cancer through systematic and innovative research. The Cancer Dependency Map (DepMap) initiative seeks to delineate the landscape of cancer vulnerabilities across all cancer types, utilizing functional genomics and other high-throughput screening technologies. Our objective is to establish a roadmap that identifies the most efficacious therapeutic targets for cancer treatment. The DepMap Consortium was formed by DepMap as an academic/industry collaboration. This partnership with prominent pharmaceutical and biotech companies aims to synergistically develop this preclinical resource. DepMap is also spearheading the Pediatric Cancer Dependencies Accelerator (PedDep), an unprecedented initiative designed to expedite the discovery of targets for childhood cancers. The Cancer Dependency Map is a vibrant, rapidly growing research project that is internationally recognized by both the academic and the pharma/biotech communities. This position provides the potential for your contributions to be used and recognized worldwide. WHAT YOU SHOULD KNOW: We are seeking an Operations Coordinator to support DepMap operations through a unique blend of project coordination, programming skills, and database management. This position offers exceptional growth opportunities for early-career professionals seeking to develop operations and software engineering skills within cutting-edge wet-lab, computational biology, and software engineering environments. We're looking for someone who is comfortable working with SQL and databases. While you don't need to be an expert on day one, a solid understanding of SQL is key to succeeding in this role. You'll have opportunities to build on your existing skills and become a pro at coordinating databases as you go. This role is based in our office five days a week to foster team collaboration. We would love to see your work, so please include a link to your GitHub profile or project portfolio in your application. PRINCIPAL DUTIES AND RESPONSIBILITIES: Project Coordination • Coordinate cross-functional projects involving cancer biology, software development, data analysis, and computational biology teams. • Provide support in maintaining project timelines, milestones, and deliverables for data generation and processing workflows. • Provide support in tracking program-wide initiatives and assist with identifying potential bottlenecks and roadblocks. • Assist the team in large-scale quarterly releases of new data and computational tools to our portal. • Work with the software team to progress operational projects. • Curate data for clinical and biological sample data. Programming & Database Management • Support work with project metadata, implement quality controls, and help to develop creative integration solutions to manage different types of data and ensure timely data delivery across large teams. • Understanding of bioinformatics workflows, and CRISPR and genomic sequencing pipelines is ideal to help design and maintain databases and tracking systems. Technical Documentation & Communication • Create and maintain training materials and documentation for databases for new and existing users. • Prepare project status reports with technical metrics and timelines. Resource & Quality Management • Incorporate data management best practices, including version control and backup procedures. • Ensure adherence to regulatory compliance by maintaining important documentation. • Participate in the review, testing, and implementation of database upgrades and enhancements for an internal database. Process Improvement & Innovation • Support efforts to evaluate and document key operational processes with data insights. • Contribute to the adoption of best practices by improving the quality, efficiency and effectiveness of current processes. • Identify opportunities to streamline workflows, troubleshoot existing processes and automate manual processes to drive efficiency. • Design and develop dashboards for project tracking. • Perform other duties as assigned. MINIMUM QUALIFICATIONS: • Bachelor's degree required (Biological Sciences, Biostatistics, Computer Science or relevant field preferred) • 0-2+ years of experience in an analytics and systems development capacity • Proficiency with SQL • Proficiency with database coordination • Excellent communication skills and the ability to interact with all levels of staff and with external contacts in a fast-paced and demanding environment • Excellent multi-tasking and creative problem-solving skills. • Practical experience in generating process documentation and reports • Strong organizational and time management skills, including the ability to work independently and prioritize multiple projects and assignments • Passionate about cancer biology and bioinformatics • Strong attention to detail PREFERRED QUALIFICATIONS • Proficiency with Python, R, and other programming languages preferred • Experience with laboratory management systems/LIMS preferred (e.g., Benchling, etc.) The Broad Institute will not offer Visa sponsorship for this opportunity. The expected base salary range for this position as listed above is based on a 40 hour per week schedule. Broad provides pay ranges representing its reasonable and good faith estimate of what the organization reasonably expects to pay for a position at the time of posting. Actual compensation will vary based on factors including but not limited to, relevant skills, experience, education, qualifications, and other factors permissible by law. At Broad, your base pay is just one part of a comprehensive total rewards package. From day one, this role offers a competitive benefits package including medical, dental, vision, life, and disability insurance; a 401(k) retirement plan; flexible spending and health savings accounts; at least 13 paid holidays; winter closure; paid time off; parental and family care leave; and an employee assistance program, among other Broad benefits. The Broad Institute is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, disability, protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Should you need a reasonable accommodation to complete the application or interview process, please contact ***************************** for assistance.

We are currently seeking candidates for an Investment Trade Operations Analyst(s) at a global asset management co. with a location in Downtown Boston, MA, 02110. The ideal candidate will have intern experience(s) and/or up to 1 year of experience in the financial services and/or asset management industry(s). These role(s) are temporary (est. 6 months) with an opportunity of becoming permanent and will pay between $23.00 and $24.00 per hour within a 40-hour work week. On-site 3 days per week. Starts February 16, 2026. Operations/Back Office support of day-to-day mutual fund investment and trading activity. Responsibilities Research and resolve trade discrepancies by interacting with brokers and custodian banks Instruct trades and trade amendments Prepare wire transfers to fund investment activity Process and reconcile trade activities Process cash transactions Perform daily/monthly asset and cash reconciliations Settle trades and foreign exchanges Asset position reconciliation Research and report variances and incorrect holdings Daily and monthly client reporting Analyze monthly portfolio asset reports for client accounts Monitor cash flows, daily expenses, collateral holdings, and income receivables for client portfolios Use Bloomberg to research portfolio discrepancies Qualifications Bachelor's Degree (preferably in Finance) Internship(s) or similar work experience Team player with a strong focus on getting the job done within established strict timeframes Knowledge of MS Office applications and spreadsheet proficiency For immediate consideration, interested and qualified candidates please forward updated resume in a Word document to: ******************* Key words: entry level, bachelor's degree, finance, investment operations analyst, investment accounting analyst, portfolio accounting analyst, portfolio operations analyst, trade operations

The Prospect Management Analyst is a core member of the Trust's prospect management team, responsible for establishing protocols for best practices, devising and leading training for end users. Oversees data integrity and workflow practices between frontline and operational teams, gathering and translating business requirements for report modifications and analytical tools. Responsible for admin of global processes in the Prospect module of Blackbaud CRM, as well as oversight of established portfolio management procedures. Devises and conducts routine auditing and analysis on data in the Prospect Management domain, which underlies performance metrics for gift officer activity and efficacy and related analytics. Responsibilities The Prospect Management Analyst plays a key role in establishing and maintaining the core competencies of Trust staff related to CRM, our integrated enterprise data platform. Consistently meeting business, reporting, and analytics requirements of the Trust's fundraising management Designs and creates policy and procedure documents emanating from Trust Data Governance Business Rules for Prospect Management (plans) domains Maintains version control of documents and modifications as practices evolve As the key trainer and technical support for Trust administrative staff, the Prospect Management Analyst supports gift officers across all business units, as well as dissemination and communication of changes in business practices (as needed) to Trust admin staff Leads the records administration of prospect management metadata in CRM conducting bulk uploads and changes, diagnoses integrity and QC issues recommending solutions. Delegates and supervises administrative staff as necessary for fulfillment of prospect management records diagnostics, corrections, and entry projects Sets the agenda for bimonthly “CRM Q&A's” with admin staff, featuring Directors and Senior Directors from Data Steering Committee Participates with Records Management, Prospect Management and other Data Governance task teams as appropriate Education Requirements A Bachelor's degree and a min of 3 years in a fundraising or direct sales business environment are required. The knowledge of theories, principles and concepts and technical proficiency typically acquired through 2-3 years of experience using an enterprise‑level relational database is required. Experience Direct oversight of functions related to data admin, data integrity, and records management preferred Experience with Blackbaud CRM and Tableau Understanding of and experience with process management and/or process improvement concepts, and commensurate related skills including communication, coaching ability, persistence, critical thinking and ability to see the big picture Strong communication, writing, formatting and editing skills and proficiency in writing and/or editing training and support documentation that emphasizes orderly presentation of information and clear instructions. The ability to prioritize, manage multiple tasks, and work under pressure to meet deadlines. May require oversight of entry level and/or temporary data entry operators. May require oversight of learning pathways for administrative and frontline staff related to their proficiency in using CRM to manage their prospects and prospect portfolios. The ability to collaborate with immediate team members as well as Trust staff, donors and volunteers #J-18808-Ljbffr

At Board, we power financial and operational planning solutions for the world's best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence. What's been key to our success? Our people-we value everyone's unique perspective and energy they bring to the organization. We collaborate openly across teams and borders. We embrace a growth mindset to get results. And we celebrate shared success as goals and milestones are achieved. Ready to join a team where innovation meets collaboration? If you're driven by bold ideas and a customer-centric mentality, your next adventure starts here! Board is looking for a motivated Business Analyst to join our B4B Global Team in our Boston office. Reporting to the Head of Management Information System, you will act as trusted Business Partner for C-levels within the company by helping them monitoring and managing their departments through Board applications. This role is about being the internal client's advisor and championing best practice in both back-end and front-end development of internal reporting applications. You'll work on connecting to different data and architect multi-dimensional data models to create actionable Board reports and dashboards aimed at giving users the tools needed for quick & informed data-driven decisions. This role provides an ideal opportunity to join a fast-growing organization with a product at the technological forefront of its market. Main responsibilities Be the main point of contact for C-levels within the Company to create actionable Board reports and dashboards aimed at measuring specific KPIs. Gather critical information and perform requirements analysis. Develop and implement applications and reports aligned to business needs. Fragment complex applications in a multiple-capsule framework. Ensure solutions meet business needs and requirements to keep internal customer satisfaction high. Requirements Proven experience in a similar role, ideally in a consulting firm or international company. Previous experience in developing EPM/CPM applications. Familiarity with Budgeting, Planning, and Forecasting processes, Business Analytics, Data Visualization, Data Management, and Financial Reporting. Goal-oriented and proactive individual, able to sets priorities according to business needs. Experience with multi-dimensional systems. Strong critical-thinking and problem-solving. Our commitment to Diversity and Inclusion Join a company that believes in the added value of diversity, inclusion, and belonging. We foster a working environment in which all people are respected and valued, for all aspects which make them unique. We hire you for who you are, and we want you to bring your true self to work every day! Board International is an equal opportunity employer and is committed to a diverse and inclusive workforce. Your personal data will be stored for as long as it is necessary to process the job applications that you submitted and for the provision of the service that you requested. Your personal data may also be processed for the fulfillment of the obligations provided for by law. Your data will in any case be deleted without unjustified delay once the aforementioned legal obligations have been fulfilled. Your personal data are collected and used by Board International SA and/or its subsidiaries that are located in the EU or outside on the basis of the appropriate safeguards provided by the European Regulation 2016/679. At any time you may request to access, to correct and/or delete your personal data used by Board International SA or by its subsidiaries for recruiting purposes. For further question, please refer to our Privacy Policy at ***************************************

Analyst, Transactions page is loaded## Analyst, Transactionslocations: Bostontime type: Full timeposted on: Posted Todayjob requisition id: R2137**Job Description Summary**For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative thinking.In our collegial environment that's marked by low turnover and high energy, you'll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences.We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences optimizes the potential of both the individual and the firm.HarbourVest is an equal opportunity employer.This position will be a hybrid work arrangement. You will receive 18 remote workdays per quarter to use at your discretion, subject to manager approval. For example, you may choose to work in the office 4 days per week and take one remote day weekly (typically 13 weeks per quarter), leaving 5 additional remote days to be used as needed.The Analyst will serve as a member of the Transactions team supporting the investment function in investing capital as well as improving business operations. The role will have exposure to a wide range of activities surrounding the transaction closing process. This includes but is not limited to communication among relevant internal and external parties, supporting closing process and documentation, recording and reconciling transactions in our internal systems, and Know Your Client (KYC). This position will serve as a liaison with internal departments such as Legal, Accounting, Treasury, Tax, Compliance, and Portfolio Analytics, in addition to external parties, while observing all internal policies. The Analyst will support investments made from our offices in Boston, Toronto, London, Hong Kong, and Singapore. Prior experience with private equity, private credit, or corporate law firm would be an asset. Ability to provide notary services as a Notary Public of Massachusetts would also be an asset. This role is not focused on evaluating investment opportunities.## The ideal candidate is someone who is:* An exceptionally organized individual with an outstanding attention to detail* A team-player that is able to efficiently prioritize multiple projects and meet target dates with little direct supervision* Quick to develop a strong understanding of new systems, data relationships, and processes* Able to communicate professionally and confidentially with colleagues of all levels and across multiple teams## ## What you will do:* Coordinate documentation in support of investment execution (e.g., obtaining signatures, tax and compliance documents, wiring instructions, contact sheets)* Work closely across multiple groups and geographies to ensure compliance with all closing processes, internal documentation, and reporting procedures* Assist with the implementation of Transactions strategic initiatives, ad-hoc operational projects, and other aspects of group management* Maintain internal systems for planning and tracking investment closings for firmwide reference* Support associates/senior associates to facilitate and prepare the funding package for investments, ensuring that all requirements are satisfied completely, accurately, and in a timely manner* Reconcile discrepancies and work in internal systems and with internal business partners to ensure that appropriate information is entered in our systems accurately and completely* Track and upload transaction related legal and authorization documents* Prepare invoices for deal-related expenses and provide allocations for deal-related invoices received* Monitor incoming legal communications from General Partners* Provide Notary Public services* Other responsibilities as required## ## What you bring:* Proven problem-solving and analytical skills* Strong attention to detail* An ability to handle multiple projects* Excellent written and verbal communication skills* Experience working with Microsoft Excel, Word and PowerPoint* Prior experience with private markets or corporate law would be an asset## ## Education Preferred* Bachelor of Arts (B.A) or equivalent experience* Bachelor of Science (B.S) or equivalent experience**Experience*** 0-2 Years relevant experience preferred#LI-Hybrid**Salary Range**$70,000.00 - $90,000.00This USD base salary range represents only one component of total compensation for this role and is provided in accordance with local requirements. This role is eligible for a discretionary annual bonus, which is determined based on individual and overall firm performance. In addition to salary and bonus, total compensation may include eligibility for long-term reward programs and a comprehensive total rewards package that may include retirement, health, insurance, paid time off, and wellness programs. Our total rewards offerings are influenced by several business factors, and eligibility for certain components will vary by position and geography. Please note the posted ranges do not apply outside the U.S. and should not be converted to other currencies as a proxy for compensation in other countries.HarbourVest is an independent, global private markets firm with over 43 years of experience and more than $146 billion of assets under management as of June 30, 2025. Our interwoven platform provides clients access to global primary funds, secondary transactions, direct co-investments, real assets and infrastructure, and private credit. Our strengths extend across strategies, enabled by our team of more than 1,270 employees, including more than 230 investment professionals across Asia, Europe, and the Americas. Across our private markets platform, our team has committed more than $64 billion to newly-formed funds, completed over $66 billion in secondary purchases, and invested over $49 billion in direct operating companies. We partner strategically and plan our offerings innovatively to provide our clients with access, insight, and global opportunities. #J-18808-Ljbffr

The Role We are looking for a forward-looking self-starter who thrives in a fast-paced environment. This individual must combine their validated ability to collaborate and customer focused mentality with solid analytical and development skills to provide creative and complete solutions to complex business and technical problems! The Expertise & Skills You Bring 3+ years of business or systems analysis experience (within financial services industry preferred) Derivative Trade Processing and Collateral Management domain expertise from a business and/or technology Experience with Calypso Configuration & CATT tool Experience in defining clear and concise requirements for and providing support for Financial applications Experience with JIRA, Postman, Excel, SQL, and Microservices based applications preferred Ability to understand the technology and software architecture of an application Strong analysis skills, with a proven track record of delivery of sophisticated technology projects Bachelor's degree or equivalent experience in either Computer Science, Management Information Systems, Business Information Systems, Mathematics or Finance related field Good interpersonal, relationship management and facilitation skills. You are a strong contributor with a dynamic work style Ability to establish and maintain positive relationships with business partners and technology Confident with having trade off conversations with business partners A consistent track record of excellent written and verbal communication skills with business and technical team members across the organization Personal Information First name Last name Email Address City State Zip code Phone number Attachments Attach your Resume Attach Dropbox Paste Attach a Cover letter Attach Dropbox Other Information How did you hear about this position? Your Legal Work Authorization in the US? Are you currently employed? Will you be able to join us on our W-2? What is your desired salary / hourly rate? If on a Visa, will you be able to transfer your Work Visa to us? What is your motivation for Change/New Job Opportunity? If Currently working, what is your Notice period? What is your current location? Are you ready to relocate? Can you provide proof of legal right to work in the United States? If Hired when will you be able to start? #J-18808-Ljbffr

About the Role: A Chemtek is seeking a motivated and detail-oriented Operations Coordinator to support daily operations across production, procurement, inventory, and sales. Working closely with company leadership, you will help ensure efficient coordination between lab and business functions. . As the company grows, you'll have clear opportunities to expand your responsibilities and advance within a dynamic, fast-paced environment. Responsibilities: Sales Support Prepare and issue customer quotations based on pricing and lead-time guidance. Track inquiries, follow-ups, and order status through CRM or ERP systems. Communicate with customers regarding quotations, documentation, and delivery updates. Procurement Request and compare vendor quotations for chemicals, packaging, and consumables. Create and track purchase orders to ensure timely delivery of materials. Maintain supplier records, certifications, and compliance documentation. Inventory Management Record and update material movements in the inventory system. Perform regular stock checks and reconcile discrepancies. Monitor inventory levels and coordinate reorders as needed. Shipping and Receiving Receive incoming materials, verify documentation, and ensure proper labeling and storage. Prepare outgoing shipments, including packing lists, labels, and carrier coordination. Follow applicable shipping regulations for chemical products (e.g., DOT/IATA). Production Support Assist in scheduling and coordinating production activities based on material availability and sales orders. Maintain accurate batch records and product documentation for traceability. Support general lab organization and workflow efficiency. Qualifications: Required: Bachelor's degree in chemistry, operations, logistics or similar. Proactive and open attitude to learn and take on new tasks. Detail oriented personality and approach to work. Excellent organizational and communication skills. Ability to work independently and solve problems independently. Work in-person 5 days a week at offices located in Woburn, MA Proficient in Microsoft Suite (Word, Excel, etc...) Preferred: Experience in a laboratory, manufacturing, or logistics setting. Experience working with ERP software Experience working with ChemInventory or similar inventory tracking software Compensation: Salary is commensurate with qualifications and experience Bonuses and incentive compensation Benefits: 401k retirement program with company matching. paid holidays, paid sick leave, paid vacation, medical, vision, and dental insurance About Us: A Chemtek Inc. (ACT) is an ISO 9001 certified organic chemistry and analytical laboratory based in Woburn Massachusetts. ACT specializes in providing organic reference materials and custom synthesis services for our customers in the fields of pharmaceutical research, food, environmental analysis and more. Our mission is to provide scientists working in the analytical chemistry field that make life and the environment safer, healthier, and more sustainable. For additional information, please visit our website *****************

Title: Technical Systems Analyst Duration: 12+ month contract with possibility of extensions This analyst will act as Tier 2 IT support responsible for supporting both homegrown and COTS/SAAS applications. They are responsible for handling incidents and requests that have been and help support administrative functions. This candidate is expected to have advanced technical knowledge and experience in providing superior customer support, including creative problem solving and hands-on troubleshooting. The Analyst will provide support through various communications channels including phone, chat and email. This candidate should have the ability to analyze existing systems and make proactive recommendations for improvements or alternative solutions. The candidate will use ITSM tools to review change management requests and help assess the scope of outages. Position Responsibilities (including but not limited to): Application Support Provide resolution for escalated service tickets in a timely manner. Provide high quality customer service. Further escalate tickets as needed. Work with end users to evaluate and solve technical problems using all tools provided, including remote access tool, SCCM, etc. Document end user interactions, including details of inquiries, complaints, comments, and actions taken during the troubleshooting process. Maintain ticket queue to meet SLA's and provide quick resolution to the end user community, including updating them when appropriate. Help maintain documentation for owned applications and ensure others meet documentation standards Change and Major Incident Management Escalate to other teams, leadership and vendors where appropriate Use ITSM to evaluate ticket trends and review appropriateness of environment changes Help document outcomes of and facilitate meetings Development, Application Monitoring and Process Improvement Evaluate existing apps/software and/or user needs to analyze, design, recommend and implement system changes. Respond to alerts where systems become unavailable or experience service degradation. Help administer and improve application performance monitoring solutions Analyze incident data to identify trends and opportunities for process improvements. Assume additional duties and responsibilities as required to assist with the completion of special and/or ongoing projects. Required Qualifications 3-5 years (or more) of relevant experience supporting or developing applications Advanced knowledge troubleshooting applications, network and other technical problems Able to interact with end users and other teams professionally Excellent verbal, interpersonal and written communication and documentation skills Driven by a desire to provide strong customer service Has a teamwork mentality with the ability to both collaborate and work independently High level of professionalism and focus on quality Attention to detail with the ability to contact switch and reprioritize tasks as needed Ability to provide 24 hour/7 days a week on-call support when scheduled Desired Qualifications Familiarity with application monitoring and alerts Familiarity with the Power platform - Power Apps, Power Automate, and PowerBI Familiarity with ITSM - e.g. ServiceNow Proficiency and knowledge of supporting technology within an IT operation. Understanding of software development lifecycles (SDLC). Familiarity with GitHub for source control management. Strong aptitude to learn and adapt to new technologies. A desire to drive process improvement

Locust Walk Job Description: Experienced Analyst Office: Boston, MA; must have U.S. Citizenship or Green Card Locust Walk is a global investment bank that partners with founders, executives, and board members to drive strategic transactions and create newcos to finance innovation. Our 17-year history of success was forged through our Co-founder MentalityTM focused on innovators, our local on the ground presence in Boston, San Francisco, Tokyo, and Beijing, and our deep understanding of how science and data translate into actionable transactions and business strategy. Why is this role potentially just right for you? If you are looking to build your career with a fast-growing investment bank and newco creation shop with significant upside potential in position, responsibility, and compensation, we're looking for you. Our Analysts have a strong passion for life sciences and all know this is the career they want long term; in fact, this role is “Partner Track” as we look to find the future leaders of the firm from within. You do not need an MBA to advance through the ranks. You will have the opportunity to work with multiple clients simultaneously on both the sell-side to global players and newco opportunities to create optionality for clients diversifying your experience and providing a highly dynamic environment. The hours are more manageable than an investment bank, the work more execution oriented than a consulting firm, and the atmosphere and work environment more fast paced than working inside a company. A week in life for this role? The focus for the Analyst is to play a key role in executing the Firm's engagements. Our engagements range from executing strategic partnership deals, M&A transactions, and creating Asset-based newcos. Our Analysts assist in identifying target partners and making sure all outreach is coordinated, weekly client updates, and board update materials, producing deal marketing materials, financial valuation and comparable transactions analysis, and deal modeling in support of negations. Analysts will receive significant responsibility and ownership over their work, including multiple opportunities to present to both the firm and clients. Newcos involve creating management presentations, exploring use of proceeds, creating term sheets and valuation analysis for asset originators, drafting investment memos, and assisting with the financing process to launch the company. Business development activities are essential to furthering our growth. An Analyst will oversee the maintenance and updating of our proprietary databases used for our quarterly market conditions as well as preparing thought leadership and analytics. Our senior deal team is dedicated to the professional growth of our Analysts. Each engagement provides a new learning opportunity, and we aim to vary the team members assigned to new clients so that everyone has the chance to work with different colleagues while still gaining exposure to different transactions. Prior positions of responsibility and skills that would be good for this role? Experience in life science consulting, investment banking, venture capital industry or internal biotech business/corporate development is a requirement. We are looking for someone who is currently working in a life science strategy consulting firm (new opportunity prioritization; partnering and M&A strategy; commercial due diligence) or healthcare group of an investment bank and is frustrated by either not seeing their consulting projects through to execution or find banking or equity research too high level and transactional without the ability to impact a company in more material ways. Handing a deliverable to the client and wishing them good luck is not satisfying nor is simply making decks / memos and handing execution to the capital markets or M&A teams. Additionally, if you are in a business development or corporate development role and miss or long for the intellectual stimulation of working in a fast-paced environment on multiple projects but also want to “do deals,” this job is for you. Professional and Academic Prowess. All our team members have different strengths that contribute to the success of our firm. The background for an Analyst position would ideally illustrate the following attributes: Passion for life sciences: some relevant industry experience is preferred. We want to know this is where your passion lies and what to make your career Track record working on transactions in the life science space: working directly or in a supportive role on strategic transactions, M&A, and/or financings is helpful including if at a consulting firm Strong scientific academic track record: While we don't care what school you attended, you must have at least an undergraduate science major if not more since our work is scientifically rigorous. We don't just work on financial analysis. Interest in entrepreneurship and working with early-stage companies: We don't typically work for pharma. Small publicly traded and venture backed companies are our typical clients as well as the newcos we create. The right amount of experience: 12 to 36 months' experience in a life science consulting firm or similar capacity is ideal. We do not take applicants directly out of university but at the same time we want people on the fast track and figured out early this is what they want to do Note: If you do not have prior biopharma consulting, investment banking, equity research, venture capital, corporate development, or business development experience, then unfortunately this job is not the right fit. An MBA from a top institution is a plus but not a requirement with the right work experience. Required Skills to be Successful. While many people can succeed behind the scenes grinding away on work. We are looking for someone with those plus people skills. Basic understanding of financial modeling (don't worry, we will teach you as well) Strong communication skills and comfort presenting in front of clients' senior management, Board, and speaking directly with physicians and other key opinion leaders Excellent written and oral presentation skills A proven track record of working on a team managing up and prioritizing complex tasks across various workstreams Strong competitive spirit balanced by a proven ability to work as part of a team Passion for life science transactions. At our core, we strive to help each of our clients achieve success through finding or creating a strategic partner via a pharma deal or newco. While we do not expect everyone applying to have a deal sheet, a strong interest and desire to “do deals” is important for this role where everything we do revolves around transactions. What is our culture? We look for entrepreneurial, growth-oriented individuals who are committed to the success of others. We have a high-performance culture that rewards creative solutions to daily challenges, as well as a strong work ethic while enjoying the ride. Locust Walk offers a mindful work-life balance within the context of an investment bank. We have a hybrid schedule with 3 days a week in-office and 2 days a week work-from-home. We believe this hybrid in-office culture is critical for our culture of mentorship and promotion from within. We are open and honest with each other and transparent in our dealings. This person needs to live the Locust Walk values. We are looking for people who fit our culture. Culture is very important to us, and that fit is critical. A brief overview of our core values and who we are looking for is below: Commitment to the Success of Our Clients Global team-based culture with individual accountability No team member is left behind: we are committed to succeeding together for the benefit of both our clients and the company Open and Courageous Communication In the spirit of caring for each other's success, we commit to being truthful and transparent in our communication and feedback, both to clients and inside the company, and we do so with empathy and success We commit to thoughtful and rigorous debate and feedback at all levels of the company The Locust Walk Leadership Team always strives to be as transparent as possible with the company Growth Mindset We thrive on challenges and are life-long learners. We are not afraid of failure, yet see it as a springboard Honest bi-directional feedback is important for building trusted, productive relationships. All our reviews are 360. Feedback should be given as soon as possible after an event or situation occurs rather than waiting for the moment to pass Entrepreneurial Spirit We are self-motivated to succeed and will do whatever it takes for our clients to succeed in an ethical manner We will always have a small firm ethos with an entrepreneurial mindset and minimized bureaucracy Enjoy the Ride We care about and for our clients and each other We work hard and integrate fun into the core of what we do. We all have unique interests and find common ways of sharing that with each other Wins are celebrated It's about the journey, not the destination

Key Responsibilities Support business operations and development initiatives for the analysis, design & implementation of manufacturing IT solutions (MES, LIMS, SCADA, IoT, Data Historian) Functionally oriented Identify technical issues and communicate effectively across teams Required Experience: 6+ years in Business Analysis roles Manufacturing background req MES experience is a plus Must be a US Citizen or US Permanent Resident Bachelor's degree in Computer Science, Information Technology, or a related field required

A state governmental agency in Chelsea, Massachusetts is seeking an Accounts Management Analyst II to manage employee provisioning and deprovisioning, ensure timely completion of requests, and support end-users with IT issues. The ideal candidate should have extensive experience in technical support, strong knowledge in Windows, Azure, and service management tools like ServiceNow, along with excellent problem-solving and communication skills. This full-time role offers a salary range between $77,290 and $116,401 annually. #J-18808-Ljbffr

Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection. Summary The FM Investment Management team (FMIM) is responsible for the investment and professional management of general account assets in excess of twenty-five billion dollars. FMIM takes a long-term, total return approach and employs both internal investment management expertise and external partners to manage assets that include public and private investments across the full range of asset classes, including equities, fixed income, and alternatives. The Investments Rotational Program (IRP) is a two-year rotational program that provides early-career individuals with the opportunity to develop their skills, knowledge and experience in institutional investment management through an immersive experience with the FM Investment Management team. Successful candidates will join the FMIM team for the specified period of time and through rotational assignments will work with multiple investment leaders, gaining exposure to a range of portfolio management and operational activities. This program is ideal for candidates wishing to develop broad and rigorous early-career experience in institutional investing with a world-class dedicated investment team. Schedule & Location This position is an exempt, full-time office-based position working 5 days each week Monday-Friday at our Boston, MA location. Up to 20% travel may be required based on business needs. Candidates may be engaged in the following areas, depending on business needs: Work closely with Investment team colleagues to research markets or investment strategies and contribute to the development of actionable insights Conduct market and industry research covering current and developing sector trends Support the sourcing, analysis, due diligence and onboarding processes for investment strategies Contribute to research meetings with written recommendations, analysis and/or presentations Attend and document due diligence and research calls with investment managers, company management, and/or research providers Develop analytics to monitor the performance of investments and conduct portfolio and risk analytics Initiate and manage projects to improve efficiency of processes and operations across the team Provide operational, compliance, reconciliation, documentation and reporting support, with a focus on accuracy, efficiency and business relevance Ad Hoc projects as needed by the business, including Capstone Presentation at the end of two-year program Required Education 4-year bachelor's degree Highly Preferred Education Advanced coursework in economics, investments, accounting, finance, data science, quantitative methods, and/or statistics CFA or CAIA, or progress towards Required Work Experience 1+ years of institutional investment management or related work experience (related internships will be considered) Required Skills & Competencies Intellectually curious and driven self-starter Motivated to be working in a competitive and fast paced industry Exceptional research and analytical abilities Strong communication, presentation and collaboration skills Strong quantitative skills including Microsoft Excel and financial modeling Microsoft Office Highly Preferred Skills Knowledge of Bloomberg, FactSet, and related analytical platforms The hiring range for this position is $93,120 - $133,900 annually. The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more. FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.

We are seeking a System Analyst with strong experience in legacy mainframe applications to support and enhance a Merchandising application portfolio. The role involves analyzing business requirements, writing functional specifications, overseeing vendor-led development, coordinating UAT, and recommending implementation strategies. Key Responsibilities Analyze legacy mainframe applications and business processes Write and maintain Functional Requirement Documents (FRDs) Review and approve technical solutions proposed by a third-party development team Oversee development lifecycle from unit testing through UAT Coordinate and monitor User Acceptance Testing (UAT) with business users Access and review mainframe components for analysis and issue resolution Provide implementation recommendations and support release planning Communicate risks, dependencies, and impacts due to scope or priority changes Required Skills Strong understanding of COBOL and DB2 (mandatory) Working knowledge of JCL, VSAM, IMS, Easytrieve, SQL Experience supporting or leading legacy mainframe applications Strong functional analysis and documentation skills Vendor and stakeholder management experience Ability to review test results and guide remediation Nice to Have Retail or Merchandising domain experience Experience working in large enterprise environments Prior role as System Analyst / Lead Analyst / SME

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } CFS has partnered with a rapidly growing investment firm in Back Bay seeking an Operations Analyst to join their team. This is an great opportunity for someone looking to gain experience in investment operations and build a foundation for a long‑term career in finance. About the Company: $10B AUM, employee-owned investment firm with long-term growth and stability Opportunity to learn and develop across private equity and venture capital fund operations Collaborative, respectful, and entrepreneurial culture with a strong career growth path Convenient Back Bay location near public transit Remote on Fridays Key Responsibilities: Assist with daily investment reporting, capital activity updates, and pricing. Access statements and documents from internal systems, shared mailboxes, and external portals. Update and reconcile internal reports to ensure data accuracy. Support treasury functions by processing cash flows for the Alternatives portfolio. Investigate and resolve discrepancies across administrators, banks, internal systems, and counterparties. Partner with third‑party administrators during monthly/quarterly closes to validate performance data and investment metrics. Contribute to department projects and cross‑functional initiatives. Qualifications: Bachelor's degree preferred (Finance, Accounting, Business). 1-3 years of professional experience Strong Excel skills and comfort working extensively in spreadsheets. Strong communication and attention to detail. Technical aptitude and ability to work with data‑driven processes. Exposure to alternative investments is a plus. Salary Range: $68,000-$85,000 depending on experience a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }

About Global Atlantic Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR), a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR's powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence. For more information, please visit *********************** POSITION SUMMARY KKR is seeking an Analyst to support its Reinsurance Operations group across both the Reinsurance Services and Trust Liquidity teams. This role provides a strong foundation for a career in reinsurance operations, client services, or liquidity management at a leading buy-side firm. The role is based in Boston and will report to the head of the Reinsurance Operations group. The Analyst will assist with data management, reporting, trust extraction workflows, cedent servicing activities, and cross-functional coordination with accounting, actuarial, treasury, technology, and compliance teams. This is a hands-on position suited for a highly organized, detail-oriented individual who is eager to learn and thrive in a fast-paced environment. The ideal candidate will have some exposure to financial operations, accounting, liquidity management or insurance via coursework, internships or full-time roles. KKR is passionate about operational excellence and providing our investment and business operations colleagues the ability to seamlessly serve clients and execute credit investments across the globe. We are committed to continuous improvement, both in the operations we perform and in the environment in which we work. We work in collaborative teams, but within the context and support of a large, global investment firm. We can offer challenging and rewarding work, opportunities for learning in both the business and operational spheres, and an attractive compensation package combined with significant opportunities for career advancement. KEY RESPONSIBILITIES Reinsurance Services & Operational Support Assist in managing inbound requests from internal teams and external partners; help organize and track follow-ups to ensure timely responses. Support maintenance and accuracy of counterparty and reinsurance client data, coordinating with teams such as Actuarial, Reinsurance Accounting, and Enterprise Data/Technology. Help identify process inconsistencies or inefficiencies and participate in efforts to streamline and systematize workflows. Assist with preparing client-related materials, documentation, and internal reporting. Trust Liquidity & Extraction Support Support sourcing, organizing, and validating data inputs needed for monthly trust extraction projections, including information from Reinsurance/Investment Accounting, Treasury, and Asset Allocation. Help coordinate feedback from internal stakeholders regarding ALM, liquidity considerations, and client-specific requirements. Assist in tracking extraction approvals and preparing instructions for trust withdrawals in partnership with Treasury and Compliance teams. Contribute to analyses and reporting for senior leadership on trust extraction activity, trends, and variances. Work with Project Management and Technology partners on enhancements to trust dashboards and automation projects. Cross-Functional Collaboration & Projects Build foundational understanding of reinsurance comfort trust structures and related operational processes. Participate in ad hoc projects supporting both the Reinsurance Services and Trust Liquidity teams. Assist in documenting processes, updating SOPs, and contributing to operational risk reduction efforts. REQUIRED EXPERIENCE Bachelor's degree, preferably in Finance, Economics, Business, Accounting, Math, or related field. 0-2 years of experience in financial services, insurance, operations, or a related analytical function (internships included). Strong organizational skills with exceptional attention to detail. Ability to learn quickly in a dynamic, high-expectation environment. Strong written and verbal communication skills; comfortable interacting with multiple teams. Demonstrated reliability, professionalism, and a team-oriented mindset. IDEAL EXPERIENCE Exposure to financial operations, accounting, liquidity management, or insurance Interest in reinsurance, trust structures, and institutional client operations Advanced knowledge of MS Excel. Working experience in SQL & other programming languages not required but valued Various jurisdictions have passed pay transparency laws that require companies provide salary ranges for any positions for which they are accepting applications. Global Atlantic has offices in Atlanta, Batesville, Bermuda, Boston, Des Moines, Hartford, Indianapolis, and New York City. The base salary range posted below is inclusive of the lowest cost of living geography to the highest in which we have a Global Atlantic office. Global Atlantic's base salary range is determined through an analysis of similar positions in the external labor market. Base pay is just one component of Global Atlantic's total compensation package for employees and at times we hire outside the boundaries of the salary range. Other rewards may include annual cash bonuses, long-term incentives (equity), generous benefits (including immediate vesting on employee contributions to a 401(k), as well as a company match on your contributions), and sales incentives. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Compensation for our more senior positions have a larger component of short-term cash bonus and long-term incentives. The base salary range for this role is $70,000 - $80,000 USD #LI-LM2 Privacy Statement Our employees are in the office 5 days per week in New York and 4 days per week in all other offices. If you have questions on this policy or the application process, please reach out to ***************** Global Atlantic reserves the right to modify the qualifications and requirements for this position to accommodate business needs and regulatory changes. Future adjustments may include obtaining specific licenses or certifications to comply with operational needs and conform to applicable industry-specific regulatory requirements, state and federal laws.

The Company:We understand that general purpose and generally intelligent robots are going to be built in our lifetimes. Not content to sit on the sidelines, we work efficiently towards this goal by combining human and artificial intelligence into something greater than the sum of its parts - a Tutor Intelligence.Founded by MIT alumni and backed by the best investors in AI and robotics, Tutor is building the world's largest fleet of generally capable robot workers for American factories and warehouses. Job Summary:We're hiring a Support Operations Analyst to strengthen our operational backbone by improving the systems, data, and processes that power our robot operations and customer support teams. You'll work closely with the Support Manager and Engineering to ensure we have accurate metrics, efficient playbooks, and smooth incident-handling workflows across all shifts and sites. This is a data-driven, high-impact role for someone who thrives on operational clarity. You'll build dashboards, monitor key performance indicators, investigate recurring issues, and help design better processes for our remote and on-site operator teams. Your work will directly shape how we deliver reliable, 24/7 robot operations and world-class service to our customers.Responsibilities Build and maintain dashboards and reports to track uptime, incident rates, labeling throughput, and team performance Analyze operational data to identify patterns, bottlenecks, and improvement opportunities Collaborate with Engineering to triage and document recurring system issues, coordinate fixes, and validate resolutions Maintain and improve playbooks, process documentation, and alerting workflows for operators and leads Support ongoing experiments and process changes by defining metrics, tracking outcomes, and reporting results Provide operational insights to leadership for forecasting, staffing, and prioritization decisions Partner with the Service & Support Operations Manager to ensure consistent coverage, process adherence, and data integrity across teams and time zones Requirements 2+ years experience in support operations, data operations, trust & safety, or similar high-volume operational environments Proficiency with SQL and Excel/Google Sheets for querying and analyzing operational data Experience building dashboards and visualizations in tools such as Looker, Tableau, or Metabase Strong understanding of process design, documentation, and continuous improvement principles Comfortable collaborating across teams, especially with Engineering and frontline operations staff Excellent written and verbal communication skills, with attention to clarity and precision Highly organized, self-directed, and motivated to improve systems without being asked Nice to Have Experience in 24/7 operations, incident response, or alert-driven workflows Familiarity with automation tools (e.g. Zapier, Airflow, internal scripting) Background in robotics, logistics, or manufacturing environments Tutor offers competitive benefits including fully employer-covered health and dental insurance, a managed 401(k), and regular in-office meals. We host social events and maintain a collaborative, low-ego work culture where people are trusted to take ownership and solve real problems. Tutor is an equal opportunity employer and welcomes applicants from all backgrounds.