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  • Product Analyst

    Us Tech Solutions 4.4company rating

    Operations analyst job in Charlotte, NC

    Employment Type :- W2 Job Title: Product Analyst Duration: 12 Months Contract (Possible extension or conversion) Responsibilities: • Partner with the product owner to build business visibility through reports, processes, presentations, and other communication channels • Assist with user research and story writing • Obtain knowledge of and ability to perform any of the following key activities within a product team: process mapping, value stream mapping, process analysis, process design, methods development, performance standards & metrics development, ROI analysis • Develop and execute quality assurance plans • Support change management functions to ensure successful implementation of work • Collaborate with product team to understand opportunities for continuous improvement initiatives and potential areas to gain efficiencies or cost savings • Utilize data to help teams develop and implement solutions • Help keep teams on track by ensuring outcome measurement • Work with enterprise partners to build empathy and understanding about our audience • Help consolidate user feedback, user research, employee feedback, etc. • Must be comfortable interacting and reaching out to various leaders at *** and, at times, managing expectations across multiple business units at once • Be comfortable thinking quickly on your feet • Build rapport quickly with key leaders across the company • Work through ambiguity and be a self -starter who can easily set own deadlines and expectations for accomplishing key deliverables • Feel comfortable presenting and representing working software in front of large audiences • Eager to learn and ready to navigate complex landscape of products and services within *** Required/Basic Qualifications: • Bachelors degree; in addition to required degree, six (6) years related work experience • In lieu of Bachelors degree(s) AND 6 year(s) related work experience listed above, High School/GED AND 10 year(s) related work experience Name :- Vishal Singh Email :- ********************************** Job ID :- 25-53179 About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $65k-91k yearly est. 3d ago
  • Business Analyst/UAT - LaserPro

    Apex Systems 4.6company rating

    Operations analyst job in Charlotte, NC

    Apex Systems is currently hiring for a Business Analyst/UAT supporting LaserPro with a leading financial organization. The end goal of this initiative is to integrate LaserPro with nCino whereas currently, LaserPro is integrated with a different tool. This individual will be responsible for reviewing and maintaining loan documentation while conducting user acceptance testing, implementing system enhancements, and collaborating with legal and vendors to ensure accuracy and compliance. Drive transformation initiatives by defining requirements, leading cross-functional sessions, and delivering strategic technology solutions. Ensure clear communication and manage multiple projects in a fast-paced environment. Qualified candidates will have the following experience and skills: 3+ years of experience supporting Finastra LaserPro 5+ years of experience as a Business Analyst or similar 5+ years of experience writing scripts for and executing user acceptance testing Experience and understanding of terms in commercial loan documents such as Promissory note, credit agreements, Mortgages and guaranty's. Proficiency with credit origination tools is preferred, especially the document preparation workflow. Strong ability to interpret loan terms outlined in commercial loan documents Proven experience gathering requirements and writing user stories Experience with Salesforce nCino is preferred Exceptional attention to detail Duration: 12 Month Contract Location: Charlotte, NC | Irving, TX | Minneapolis, MN Onsite expectation: Hybrid, 3 days/week on-site, 2 days/week remote Pay range: $50-60/hr, negotiable based on experience If you are interested, please apply here or email an updated copy of your resume to *********************** Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
    $50-60 hourly 5d ago
  • Business Reporting Analyst

    Allstem Connections

    Operations analyst job in Charlotte, NC

    Job Title: Business Reporting Analyst Pay - Depending on experience 6 months contract to with potential extensions WHAT WILL YOU DO? · Develop and test dashboards, visualizations, semantic data models, and reports. Focus will be on reporting development using SAP Business Objects. · Develop high level and detailed designs for existing reporting platforms, development activities along with process improvements. · Work with business users to gather requirements, troubleshoot report issues, and drive resolutions towards completion. Participate in user acceptance testing. · Effectively communicating and collaborating with business users, T&I support teams, providing an understanding of the problem and resolution. · Identify development and data quality issues, performing thorough testing and validation of reports, visualizations and dashboards in conjunction with business users. · Research and trouble-shoot user-reported issues and incidents related to the BI reporting environment including performance, data discrepancies, access issues, etc. · Be a self-starter, someone that will take the initiative to learn new things and research solutions without prompting. · Ability to multi-task various projects and tasks with tight deliverables. · Fosters and maintains good relationships with colleagues to meet expected customer service levels. · Develop and maintain positive, productive, and professional relationships with key business users to meet expected customer service levels. WHAT DO YOU NEED TO SUCCEED Must-Have* · Minimum 3 years of BI report development experience using Business Objects 4.2 or above. Includes experience with Universe Design (IDT/UDT). · Minimum of 1 year of SQL logic development and support experience. Skills and Knowledge · Strong SQL and data modeling experience; the capability to troubleshoot joins, conduct performance tuning across heterogeneous sources, and validate the end-to-end data flow process · Direct experience cleaning data and compiling disparate data sources across multiple databases, ensuring consistent semantic layers and governed data definitions. Direct experience with Oracle, MS SQL Server and Snowflake databases is strongly preferred· · BS in Computer Science or a related technical field preferred. · Direct experience with Tableau or other business intelligence platforms is strongly preferred. · Excellent analytical and problem-solving skills. · Excellent oral and written communication and interpersonal skills. · Strong organizational, multi-tasking, and time-management skills preferred. · Ability to work independently or within a team for problem resolution · Must demonstrate ability to multi-task and be flexible.
    $63k-85k yearly est. 4d ago
  • SAP Master Data Steward

    Dehn, Inc.

    Operations analyst job in Mooresville, NC

    DEHN protects. Two words, a big promise. The motto of our company has been both an obligation and an incentive since 1910 of our family-owned company. Headquartered in Bavaria, Germany, DEHN's mission is to provide world-class. Lightning and Surge protection solutions for people, building installations and electrical/electronic devices and systems against the effects of lightning and surges. For the past 115 years, we have been leading the development in surge protection, lightning protection and safety equipment, making DEHN the most experienced and trusted expert for a total protection concept. Business Overview: DEHN Inc. is the USA subsidiary for DEHN SE (ISO 9001/14001 certified). We focus on solutions for lightning and surge-related problems as they apply to the North American market. These solutions include education, technical assistance, system design, risk assessments and site surveys in addition to the lightning and electrical surge protection products. Our philosophy is to use best practices from the IEC and our experience globally and apply them to the USA IEEE and NEC standards. By combining the best technologies and processes from international and domestic markets, DEHN assures the customer will receive the most comprehensive solution tailored to their specific application. Our customers include commercial, communications, energy, electronics, industrial, hospitality, infrastructure, medical, security & defense markets. Companies depend on DEHN solutions to ensure their facilities and assets run efficiently and without fail, protecting the plant, people, equipment and the critical services they provide to the public and industry. With over 115 years in business, we have two words… DEHN protects. Position Overview The SAP Master Data Steward supports and executes data management, data quality, and data cleansing activities to ensure accurate and reliable material master data across the organization. This role works across current and future SAP environments and partners closely with Procurement, Production, Data Governance, and IT to maintain high-quality master data for both purchased and manufactured materials. Key Responsibilities Review, validate, and approve new material master data creation and change requests. Create material master records for purchased and manufactured materials using business-provided information and templates. Execute data cleansing and retrofit activities before and after SAP go-live. Perform quality checks to ensure accuracy and consistency of material master data. Act as a liaison between business units and the Data Governance team. Provide guidance to key users on the structure and interdependencies of master data fields. Support rollout of new master data guidelines, standards, and policies. Monitor and drive progress for new material creation and extension requests. Execute master data cleanup activities, including authorization cleanup in coordination with IT. Communicate best practices in master data control, governance, and data quality standards across business areas. Identify and recommend process improvements to enhance data quality and prevent recurrence of data issues. Assist with data migration activities for legacy data moving into SAP. Partner with SAP Migration teams and business units on data governance transitions. Coordinate dual-maintenance activities during cutover periods. Participate in assigned projects related to master data, data quality, or deployment. Work on-site as required. Qualifications Required Experience in material master data creation, governance, or stewardship. Working knowledge of ERP master data processes; SAP experience preferred (Materials, BOMs, Routings, PIRs, Source Lists). Strong attention to detail and commitment to data accuracy. Ability to manage a high-volume workload in a fast-paced environment. Strong analytical skills and advanced Excel capabilities. Effective communication and interpersonal skills with a customer-service mindset. Ability to work collaboratively across business and technical teams. Associate's degree in Business, IT, Supply Chain, or related field or equivalent professional experience. Preferred Experience in a purchasing or manufacturing environment. Prior support experience with ERP systems in manufacturing settings (SAP preferred). Bachelor's degree in Business, IT, Supply Chain, or related field or equivalent professional experience. Minimum 3 years' experience in master data, data quality, purchasing, or related functions.
    $60k-92k yearly est. 2d ago
  • Retail Business Analyst

    Aspire Systems 4.4company rating

    Operations analyst job in Charlotte, NC

    Role: Business Analyst (Retail) Domain: Retail domain is mandatory Job Type: Full Time Salary/Rate: $95,000 to $105,000 (or) $60/hr on C2C to $65/hr on C2C Experience Required: 7+ Business Analyst (Retail Domain) with Scrum Master Role (Onsite) We are looking for a dynamic and detail-oriented Business Analyst having 8+ years of experience with good Retail domain experience who can also effectively perform the role of a Scrum Master. The ideal candidate will work onsite with the customer, collaborate closely with business and technical teams, drive requirement analysis, facilitate Agile ceremonies, and ensure smooth delivery of product increments. Business Analysis * Capture, analyse, and refine business requirements from stakeholders across retail functions. * Translate business needs into clear, concise user stories and acceptance criteria. * Work with Product Owners and Scrum Teams on requirements decomposition, backlog refinement, and breakdown of user stories and tasks. * Ensure a deep understanding of the eCommerce, Retail, and related integration processes. * Facilitate communication between business teams and technical teams to ensure functional alignment. * Support solution discussions, identify gaps, and propose improvements. Scrum Master Responsibilities * Facilitate Scrum ceremonies including: * Sprint Planning * Daily Stand-ups * Backlog Refinement * Sprint Demos/Reviews Sprint Retrospectives * Provide visibility into the Agile team's delivery plans, progress, and risks. * Remove impediments and manage cross-team dependencies to ensure smooth execution. * Ensure compliance with Enterprise Change Management and other organizational policies. * Apply Agile/Scrum metrics (velocity, burndown, team health, etc.) to assess team performance and identify improvement opportunities. * Manage Jira boards, sprint backlogs, workflows, and dashboards to support execution. Lead and coordinate scaled planning activities such as: * PI (Program Increment) Planning * Pre-planning and preparation sessions * Facilitate discussions between multiple development teams/vendors to ensure a cohesive, integrated solution. * Assist with internal and external communications to enhance transparency and information flow. * Enable the team to self-organize, remove distractions, and maintain focus on sprint/release goals. * Track and communicate sprint/release progress, maintain process documentation, and ensure increment readiness. Key Skills & Qualifications * Strong experience in Retail, eCommerce, or Omnichannel domains. * Proven expertise as a Business Analyst and Scrum Master in Agile environments. * Hands-on experience with Jira and Agile project management tools. * Excellent communication, facilitation, and stakeholder management skills. * Ability to work onsite and collaborate closely with customer teams. * Strong analytical and problem-solving skills and the ability to manage multiple priorities. Certification preferred but not mandatory: * CSM / PSM I * CBAP / CCBA or equivalent The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training licensure and certifications, and other business and organizational needs. The salary range displays the minimum and maximum targets for this position across all US locations and has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role. A reasonable estimate of the current salary range for this position is $95,000 to $105,000. Please note that the salary range posted reflects the base salary only and does not include benefits, or variable bonus programs. Final compensation decisions will depend on the unique facts and circumstances of each candidate. Aspire offers the following benefits for this position, subject to applicable eligibility requirements: Medical / Life Insurance Paid holidays FSA & HSA Commuter Benefits 401(k) plan and contributions Aspire s Rewards & Recognition program About Aspire Systems Aspire Systems is a $180+ million global technology services firm with over 4,500 employees worldwide, partnering with 275+ active customers. Founded in 1996, Aspire has grown steadily at a 19% CAGR since 2020. Headquartered in Singapore, we operate across the US, UK, LATAM, Europe, the Middle East, India, and Asia Pacific regions, with strong nearshore delivery centers in Poland and Mexico. Aspire has been consistently recognized among India s 100 Best Companies to Work For 12 consecutive years by the Great Place to Work Institute. Who We Are Aspire is built on deep expertise in Software Engineering, Digital Services, Testing, and Infrastructure & Application Support. We serve diverse industries including Independent Software Vendors, Retail, Banking & Financial Services, and Insurance. Our proven frameworks and accelerators enable us to create future-ready, scalable, and business-focused systems, helping customers across the globe embrace digital transformation at speed and scale. What We Believe At the heart of Aspire is our philosophy of Attention. Always. a commitment to investing care and focus on our customers, employees, and society Our Commitment to Diversity & Inclusion At Aspire Systems, we foster a work culture that appreciates diversity and inclusiveness. We understand that our multigenerational workforce represents different regions, cultures, economic backgrounds, races, genders, ethnicities, education levels, personalities, and religions. We believe these differences make us stronger and are committed to building an inclusive workplace where everyone feels respected and valued. Privacy Notice Aspire Systems values your privacy. Candidate information collected through this recruitment process will be used solely for hiring purposes, handled securely, and retained only as long as necessary in compliance with applicable privacy laws. Disclaimer The above statements are not intended to be a complete statement of job content, but rather to serve as a guide to the essential functions performed by the employee in this role. Organization retains the discretion to add or change the duties of the position at any time.
    $95k-105k yearly 5d ago
  • SAP Rental Functional Analyst

    Weisiger Group

    Operations analyst job in Charlotte, NC

    We're seeking an experienced SAP Rental Functional Analyst with deep expertise in SAP Sales & Distribution (SD), working knowledge of SAP CRM (or S/4HANA Customer Management), and a strong desire to learn and champion the FIT Global, FIT-Rent SAP add-on tool utilized to run the LiftOne rental business. In this role, you will own end-to-end rental process design, configuration, and support-from quotation and contract management to billing and returns-bridging business requirements with scalable SAP solutions. You'll collaborate closely with business stakeholders (Sales, Operations, Finance), technical teams (ABAP, integration), and external partners to deliver enhancements, lead rollouts, and optimize day-to-day rental operations. Essential Functions Solution Design & Configuration Lead discovery workshops to translate Rental business processes into SAP designs across SD (pricing, availability check/ATP, contracts, delivery/billing, credit & returns) and CRM (accounts, activities, service contracts, quotations). Configure SD and related objects: pricing procedures, condition types, output management, copy controls, partner determination, item categories, schedule lines, document types. Learn and become a subject-matter expert in FIT Rent; configure master data, rental contracts, asset/item tracking, periodic billing, and rental lifecycle processes. Partner with development to design RICEFW objects, including user exits, BADIs, and interfaces. Delivery & Governance Own functional specs, test scripts, and configuration documentation in a version-controlled repository. Drive FIT-to-Standard, gap analysis, and change impact assessments; maintain process maps and data flows. Lead integration test planning and execution. Support roll-out and stabilization of new functionalities. Operations & Support Provide L2/L3 support for rental and SD/CRM processes: investigate incidents, perform root-cause analysis, and implement sustainable fixes. Optimize pricing, contract terms, billing cycles, and returns to improve margin and utilization. Monitor integration health (e.g., with Finance/CO, Warehouse, Asset Management, EDI, tax engines). Stakeholder Management Serve as the primary liaison between business teams and SAP technical teams. Educate business partners on best practices, standard functionality, and change implications. Prepare and deliver demos, training, and release notes. Other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions. Education Bachelor's degree in information systems, Engineering, or related field (master's preferred) SAP certifications in SD, CRM, CS, SM, FSM or S/4HANA Architecture are a plus Required Experience 5+ years of SAP SD configuration experience (pricing, contracts, billing, returns). Exposure to SAP CRM or S/4 Customer Management (quotations, service contracts). Strong understanding of order-to-cash processes and integration with FI/CO. Experience in equipment rental or dealership industry. Ability to write functional specs and collaborate on RICEFW objects. Excellent communication and stakeholder management skills. Ability to influence and drive consensus across business and IT teams Preferred Experience Familiarity with FIT Rent or similar rental solutions. Knowledge of Variant Configuration, ATP, and Output Management. S/4HANA implementation experience. Experience with middleware/integration tools (e.g., PI/PO, BTP, CPI). Familiarity with SAP Fiori, UI5, and mobile enablement strategies.
    $78k-110k yearly est. 2d ago
  • Application Analyst IV

    Pyramid Consulting, Inc. 4.1company rating

    Operations analyst job in Charlotte, NC

    Immediate need for a talented Application Analyst IV. This is a 12+ Months Contract opportunity with long-term potential and is located in Charlotte, NC(Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-95041 Pay Range: $69 - $70/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Has deep understanding of the development cycle. Is able to design and build complex software solutions. Has experience turning complex ideas into user stories. From there, can turn user stories into workable solutions, providing estimates to complete the work, and breaking down complex work into smaller components. Assists product owners and business users with questions. Ensures adherence to all regulatory requirements. Utilizes appropriate Human Performance tools, especially during testing and implementation activities. Is able effectively transfer knowledge of technologies built to a less-skilled support team. Assists with testing and migrating code through test regions. Ensures adherence to appropriate design, coding and source control standards. Leads design and code walk-throughs as a presenter or reviewer. Is able to present information on technically complex subjects in an understandable manner in both oral and written form. Recognizes appropriate times to provide this communication. Exhibits maturity, confidence and a proper level of assertiveness when needed. Effectively handles stress and frustration. Demonstrates the ability to absorb change and continue with positive results. Experience with applicable Client standards, IT Security, and ability to apply/produce appropriate deliverables Helpful traits for this role include critical thinking, self-starting, inquisitiveness, and especially, a desire to grow and learn. Key Requirements and Technology Experience: Key Skills; Python, API, SQL . Flink Power BI Reporting CW-Administrative Assistant III Greater emphasis on Python (adding Python development as a standalone skill) API experience is now critical, with preference for Fortra Tripwire API Power BI removed from scripting; now only Kafka and Python Data warehouse focus refined to include datamart; “data lake” dropped ETL understanding removed; SSI packages mentioned but less prominent Overall, the role leans more toward Python development, API integration, and SQL expertise, with compliance and data modeling still important. Scripting - Kafka, Python Python development Strong SQL background (data structures) API experience (Fortra Tripwire API experience a huge plus) Compliance understanding Datamart / Data warehouse experience Connecting disparate systems Data modeling (SSI packages, etc.) Qlik Our client is a leading Utility Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $69-70 hourly 3d ago
  • Business Analyst WMS

    Dexian

    Operations analyst job in York, SC

    Dexian is seeking a Business Analyst WMS for an opportunity with a client located in York, SC. Responsibilities: Performing business analysis activities working with key users in the continual improvement of business processes Performing interviews, workshops, and surveys to gather detailed requirements from business users and stakeholders Highlighting/identifying gaps in existing functionality and review requirements with stakeholders Collaborating on project efforts in the support of existing systems, processes, services and/or in the execution of new projects, including: Capturing Business User Stories and Requirements Developing models such as process flow diagrams, data flow diagrams, and wireframes to illustrate requirements and solutions Providing analytical support to maximize product performance by understanding system capabilities, user needs, and user experience Creating detailed Functional Designs for technical counterparts Creating and executing test plans, including capturing and working through solutions to defects Participating in systems and integration testing (SIT), and user acceptance testing (UAT) to ensure that the delivered solution meets the defined requirements and business needs Developing user documentation for newly created processes and system enhancements Using logic and methods to solve difficult problems with effective solutions Requirements: Graduate degree in information systems, computer science, or a related technical discipline or equivalent work experience 7+ years of experience supporting IT systems, processes or capabilities. General understanding of IT processes and dynamics within a complex, highly integrated environment Strong analytical, problem solving, and root cause analysis skills Understanding of application development, software development lifecycle concepts Good written and verbal communication skills are crucial for working with all stakeholders (i.e. Use Case and User Story Development) Preferred experience with Agile and Waterfall approaches Experienced in using CI/CD tools like Jira, QTest, Confluence, Bitbucket (preferred but not required), Jenkins (preferred but not required) Trained on using Oracle database (via Toad or SQL Developer) and executing basic PL/SQL queries Proficient in creating process flow charts/diagrams using MSVisio or other diagram/visualization tools Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ******************** Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
    $59k-82k yearly est. 2d ago
  • Payment Systems Analyst

    Synechron 4.4company rating

    Operations analyst job in Charlotte, NC

    We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge We are seeking a skilled Payment Systems Analyst with a strong background in real-time payment rails, ACH processing, RTP (Real-Time Payments), ISO 20022 standards, and instant payment systems. The ideal candidate will analyze, implement, and support modern payment infrastructures, ensuring compliance with industry standards and improving transaction efficiency. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC. is $100k - $120k/year & benefits (see below). The Role Responsibilities: Analyze and document payment processes related to ACH, RTP, and instant payment systems. Support implementation and integration of RTP and instant payment solutions aligned with industry standards. Expertise in ISO 20022 messaging standards to facilitate secure, efficient, and compliant payment exchanges. Collaborate with technical teams to develop, configure, and test payment processing solutions. Conduct gap analysis between existing systems and new payment standards, providing recommendations for enhancements. Assist in the design, testing, and deployment of payment-related products and services. Monitor system performance, troubleshoot issues, and support ongoing system upgrades. Ensure compliance with regulatory requirements and industry protocols for electronic payments. Liaise with stakeholders (banking, compliance, product teams) to define and refine payment workflows. Keep abreast of evolving payment technologies, standards, and regulations. Requirements: Proven experience working with ACH, Real-Time Payments (RTP), and instant payment platforms. Deep understanding of ISO 20022 messaging standards and implementation. Knowledge of payment networks, clearing and settlement systems. Familiarity with payment gateway/integration platforms and APIs. Analytical skills to assess payment processes and recommend improvements. Strong communication skills to articulate technical concepts to non-technical stakeholders. Experience with payment compliance regulations and security standards. Bachelor's degree in Finance, Business, Information Technology, or related field. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 21 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
    $100k-120k yearly 4d ago
  • Commercial Auto Operations Analyst

    Sompo International

    Operations analyst job in Charlotte, NC

    As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people. At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world. Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions. Job Description Are you looking for your next opportunity? Sompo has a unique opportunity for a Commercial Auto Operations Analyst in our Insurance Operations team. As a Commercial Auto Operations Analyst, you will play a key role in optimizing operational performance across our commercial auto insurance division. You will be responsible for monitoring operational workflows to ensure adherence to established procedures, service level agreements, and regulatory standards. You will be responsible for analyzing and documenting systems requirements and providing support for all bureau reporting, with a primary focus on compliance with the DMVs and the Federal Motor Carrier Safety Administration (FMCSA). Your analytical skills, technical expertise, and understanding of commercial auto guidelines will be instrumental in optimizing our operations, streamlining processes, and ensuring compliance with industry regulations. Location: This position will be based out of our Morristown, NJ or Charlotte, NC office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers. Our business, your impact, our opportunity: What you'll be doing: Bureau Reporting Support: * Support the timely and accurate submission of all bureau reports, ensuring compliance with FMCSA and other regulatory guidelines. * Collaborate with cross-functional teams to collect necessary data and information for reporting purposes. * Investigate root causes of reporting errors and coordinate corrective actions across relevant stakeholders. Systems Requirements Documentation: * Work closely with IT and business stakeholders to identify and document system requirements related to commercial auto operations. * Participate with internal functional areas as appropriate throughout the development, testing, and implementation processes. * Develop comprehensive system documentation, including functional specifications, test plans, user manuals and training. Compliance and Regulatory Monitoring: * Stay up-to-date with changes in commercial auto regulations, FMCSA guidelines, and other industry-related developments. * Ensure that our commercial auto operations adhere to all relevant state and federal regulations, as well as internal policies. Data Analysis and Reporting: * Utilize data analysis tools and techniques to extract meaningful insights from commercial auto data. * Generate reports and present findings to stakeholders, making data-driven recommendations for process enhancements. * Communicate proactively with external stakeholders to resolve discrepancies, clarify reporting requirements, and confirm updates to fleet rosters. Process Optimization: * Identify operational inefficiencies and bottlenecks in commercial auto processes and propose solutions for improvement and data accuracy. * Collaborate with various teams to implement process changes and monitor their effectiveness. What you'll bring: * Bachelor's degree in Business Administration, Finance, Information Technology, or a related field is preferred. * Proven experience working in commercial auto operations, preferably within a P&C Insurance Carrier environment. * Understanding of commercial auto regulations and reporting requirements, with a focus on FMCSA guidelines. * Demonstrated ability to document system requirements and translate business needs into technical specifications. * Proficiency in data analysis and reporting tools (e.g. Microsoft Excel, SQL, Power BI). * Excellent analytical and problem-solving skills, with a keen eye for detail. * Effective communication and interpersonal skills, capable of collaborating with diverse teams and stakeholders. Salary Range: $65,000 - $100,000 Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience. At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees. Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance. We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs: * Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution * Pharmacy benefits with mail order options * Dental benefits including orthodontia benefits for adults and children * Vision benefits * Health Care & Dependent Care Flexible Spending Accounts * Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children * Company-paid Disability benefits with very competitive salary continuation payments * 401(k) Retirement Savings Plan with competitive employer contributions * Competitive paid-time-off programs, including company-paid holidays * Competitive Parental Leave Benefits & Adoption Assistance program * Employee Assistance Program * Tax-Free Commuter Benefit * Tuition Reimbursement & Professional Qualification benefits In today's world, what do we stand for? Ethics and integrity are the foundation of delivering on our commitment to you. We believe that core values drive success, and that when relationships are held in the highest regard, there is nothing that cannot be accomplished. At Sompo, our ring is more than a logo, it is a symbol of our promise. Click here to learn more about life at Sompo. Sompo is an equal opportunity employer and we intentionally value inclusion and diversity. Above all, we want you to work in an environment that respects everyone's unique contributions - we are passionately committed to equal opportunities. We do not discriminate based on race, color, religion, sex orientation, national origin, or age.
    $65k-100k yearly Auto-Apply 60d+ ago
  • Revenue Operations Analyst

    Itradenetwork 4.1company rating

    Operations analyst job in Charlotte, NC

    We're looking for a Revenue Operations Analyst who thrives at the intersection of systems, process, and analytics. In this role, you'll be a trusted partner to our Go-To-Market (GTM) teams - Sales, Customer Success, and Marketing - helping them make smarter, faster, and more data-driven decisions. You'll manage and enhance our Salesforce and GTM tech stack, streamline operational workflows, and surface insights that drive revenue growth. This role is perfect for someone who's equal parts system admin, process architect, and data storyteller. Key Responsibilities: Salesforce & Systems Management * Serve as a primary administrator and subject matter expert for Salesforce - managing configuration, automation, reporting, and integrations. * Maintain data quality and integrity across all revenue systems, ensuring accurate and actionable reporting. * Evaluate and improve integrations between GTM tools (e.g., Gainsight, Marketo, ZoomInfo, NetSuite) to support a seamless lead-to-cash process. * Partner with internal stakeholders to scope, implement, test and train on new system enhancements or process automations. * Document system architecture, field definitions, and workflow processes for consistency and scalability. Process Improvement & Operational Efficiency * Map and optimize GTM workflows - from opportunity management, forecasting, and renewals - identifying gaps and designing better handoffs between teams. * Proactively identify automation opportunities to eliminate manual effort and improve data accuracy. * Collaborate with GTM leadership to standardize data definitions, KPIs, and operational practices. * Champion adoption of best practices within Salesforce and other GTM systems through user training, documentation, and continuous feedback loops. Analytics & Business Insights * Build and maintain dashboards and performance reports that provide clear visibility into pipeline health, conversion rates, activity trends, and revenue performance. * Analyze GTM metrics to uncover opportunities for growth or process optimization (e.g., funnel efficiency, forecast accuracy, rep productivity). * Partner with leadership to deliver data-driven insights for ongoing performance results, forecasting and planning. * Continuously look for ways to make reporting more predictive and actionable, leveraging automation and visualization tools. What you'll need: * Location: Charlotte, NC or Denver, CO or Atlanta, GA * Bachelor's degree in Business, Information Systems, Economics, Data Analytics, or related field. * 2-5 years of experience in Revenue Operations, Sales Operations, or Business Analytics, preferably in a SaaS or recurring revenue environment. * Strong experience with Salesforce and proficiency in Excel/Google Sheets. * Experience with GTM systems and integrations (e.g., Gainsight, Marketo, ZoomInfo, NetSuite). * Analytical mindset with strong attention to detail and curiosity to uncover insights. * Excellent communication and stakeholder management skills - able to translate technical concepts into business impact. If you are a highly motivated and results-driven individual, with a passion for driving growth in a fast-paced, entrepreneurial environment, we encourage you to apply for this exciting opportunity. We offer a competitive salary, comprehensive benefits package, and a dynamic work culture that values collaboration, innovation, and personal development. Base Compensation: $93,000 - $109,000/year
    $93k-109k yearly 11d ago
  • Operations Analyst

    Renuity

    Operations analyst job in Charlotte, NC

    The Operations Analyst plays a critical role in supporting Renuity's Growth & Transformation organization by analyzing business operations, identifying performance gaps, and driving continuous improvement across key functional areas. This role is responsible for gathering and interpreting operational data, mapping processes, identifying inefficiencies, and recommending solutions that enhance productivity, scalability, and overall performance. This individual should be highly analytical, detail oriented, and comfortable translating data into actional insights. What You'll Do: Conduct in-depth analysis of business performance metrics and operational workflows to identify inefficiencies and areas for improvement. Develop clear, data-driven recommendations that enhance operational performance, reduce costs, and improve the customer experience. Monitor progress of ongoing improvement initiatives and measure impact post-implementation. Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones Prepare detailed reports and PowerPoint presentations summarizing insights, trends, and recommendations for leadership team. Monitor all strategic projects to ensure they achieve the desired outcomes. What You'll Bring: 3+ years of experience in data analysis, process improvement, or a related role. Proficient in data analysis tools including Excel, Power BI, Tableau. Strong analytical and problem-solving skills. Excellent attention to detail and ability to communicate findings effectively. Experience with process mapping and improvement methodologies is a plus. Strong interpersonal skills and the ability to work collaboratively with cross-functional teams. About Us: Renuity is a national leader in the direct-to-consumer home improvement industry, dedicated to transforming spaces and enhancing lives. As one of the fastest-growing providers in the country, we operate under the Renuity brand and through a network of trusted regional companies-including Mad City Windows & Baths, Pacific Bath, FHIA Remodeling, Statewide Remodeling, MaxHome, Rite Window, and Closet America. Backed by private equity and fueled by an ambitious growth strategy, Renuity has expanded rapidly through strategic acquisitions. Today, we're focused on unifying our brands, streamlining operations, and delivering exceptional service to homeowners nationwide. We've already helped hundreds of thousands of customers upgrade their homes with quality products and expert installation-at competitive prices. At Renuity, you'll join a dynamic, fast-paced, and collaborative team where your work directly contributes to the company's success. Our people work closely with executive leadership, embrace innovation, and drive real impact. Whether you're in the field or at HQ, you'll be part of shaping the future of home improvement-and building a career you can be proud of. To learn more, visit ******************** #RHB Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact ******************************. If you have a question regarding your application, please contact ****************** To access Renuity's Privacy Policy, please click here: Privacy Policy
    $51k-78k yearly est. Auto-Apply 8d ago
  • Operations Analyst

    Isolved HCM

    Operations analyst job in Charlotte, NC

    The Operations Analyst will accurately and timely transmit new hire reporting files to state agencies, request wires and audit customer ACH limits, and work on various internal audits/projects to ensure data integrity. * As part of this role, experience with file validation/reconciliation against isolved data is required. * Should be proficient in Microsoft Excel * Ability to map third party data requests to the isolved data set, * Ability to follow instruction documents, attention to detail, mathematical skills & experience with Adobe for file confirmations. * Ability to learn isolved Report Writer to extract data. * Ability to troubleshoot transmission errors which can include talking to third-parties or customers. * Being a team player with other departments to provide the best support for our clients. Minimum Qualifications: * Knowledge of employee benefit plans * Demonstrated strong technical aptitude and capabilities * Excellent written and verbal communication skills * Demonstrated success in a role requiring strong attention to details, teamwork, and initiative * Demonstrated passion for delivering an outstanding customer experience Education and Experience: * Four-year degree or equivalent education and business experience * 2 years of experience in in data integration, EDI, payroll industry * Software experience, preferably in a SaaS environment. About isolved isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit ******************* EEO Statement isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are. Disability Accommodation Visit ************************** for more information regarding our incredible culture and focus on our employee experience. Visit ************************* for a comprehensive list of our employee total rewards offerings. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above. #LI-KJ1
    $51k-78k yearly est. 12d ago
  • Treasury Operations Analyst

    Linedata Services

    Operations analyst job in Charlotte, NC

    Linedata is seeking a detail-oriented and motivated Treasury Support Operations Analyst to support the Treasury, Investment, and Accounting teams with all fund-related wire and banking activity for a leading global alternative asset management client. This is a fast-paced, highly visible role that plays a critical part in mitigating operational and financial risk while ensuring accurate, timely execution of treasury and payment activities. This is a hybrid position, with a strong preference for candidates who can work part of the week in our Charlotte, NC office. Overall Responsibility Expectation The Treasury Support Operations Analyst is expected to demonstrate strong organizational skills, effectively manage multiple tasks, and adapt to shifting priorities in a fast-paced, client-focused environment. This role plays a critical part in supporting treasury operations, mitigating operational and financial risk, and ensuring accurate, timely execution of all payment and banking activities. Key Responsibilities General Operations & Client Support * Manage inquiries through inbox management and Linedata's internal systems * Communicate clearly and effectively with internal teams and external counterparties * Manage urgent issues in a timely manner and escalate as needed * Support time-sensitive, ad hoc requests related to cash management and internal reporting * Maintain accurate documentation and audit trails Callback Support & Fraud Prevention * Execute callback procedures to validate third-party payment instructions * Apply Linedata-approved authentication and fraud-prevention controls to mitigate operational and financial risk * Maintain detailed documentation and audit trails for all callback activity * Support system testing related to callback workflows, including enhancements, formatting changes, and control updates Payments & Wire Processing * Create, update, and maintain payment templates and wire instructions within Linedata systems * Ensure accuracy and completeness of all payment-related data * Conduct quality control checks to ensure data integrity and reduce operational risk * Monitor, triage, and escalate time-sensitive payment issues requiring immediate resolution * Communicate internally with Linedata teams and externally with banks on all payment-related matters * Process high-priority wire transactions and ensure all deadlines are met Bank & Counterparty Administration * Support bank account and counterparty administration, including openings, closures, and updates * Coordinate with Linedata personnel and external financial institutions to gather, prepare, and submit required documentation * Assist with reconciliation of collateral and maintenance of appropriate collateral levels with counterparties * Support daily FX exposure threshold monitoring and reporting Reporting & Controls * Coordinate daily cash balance reporting across multiple accounts and transactions * Prepare daily and weekly reporting on collateral and prime brokerage requirements for senior management * Ensure compliance with internal controls, regulatory requirements, and operational best practices
    $51k-78k yearly est. 4d ago
  • RCM Strategic Ops Analyst

    Paa/CABS

    Operations analyst job in Charlotte, NC

    Job DescriptionDescription: Job Title: RCM Strategic Operations Analyst Job Type: Full-Time SUMMARY: The RCM Strategic Ops Analyst plays a vital role in supporting Revenue Cycle Management (RCM) Operations through development and review of reporting and analytics focused on success metrics for RCM. This position uses data analytics coupled with a deep understanding of AR to identify AR trends and create tools that drive decision-making and operational efficiency. The RCM Strategic Ops Analyst will play a pivotal role in designing, running and monitoring reports and developing standard reporting packages that focus on tracking and addressing performance issues through KPI monitoring with a goal of accelerating the enablement of strategic decision making by operations managers. This role will also be responsible for management of multidisciplinary project implementations within the RCM department. A background in Revenue Cycle Management and data analysis within the healthcare sector is strongly preferred. The ideal candidate for this role is someone who has a blend between technical expertise, business acumen, and project management. Further, this person is a proactive and strategic thinker. ESSENTIAL DUTIES AND RESPONSIBILITIES Duties include but are not limited to: Design and monitor standard reporting packages and KPIs to support Revenue Cycle Management (RCM). Partner with RCM Operations Managers to identify reporting and analysis gaps with the goal of implementing solutions for process and revenue improvement. Manage assigned multidisciplinary RCM projects that are aimed at process and/or performance improvement Lead initiatives to implement workflows associated with identified process enhancements at the team or department level Assist with billing revenue projections for existing and new business opportunities and income guarantee reconciliations Proactively identify areas of revenue opportunity and bring forth solution ideas for discussion with leadership Work closely with the BI team to determine ideal reporting solutions that meet needs of RCM leadership Analyze revenue cycle data (billing, cash applications, account receivable, etc.,) to provide insights on trends and recommend solutions based on what is observed in the data. Provide guidance and support to reduce denials and adjustments by analyzing data, identifying root causes, developing solutions, and implementing action plans. Maintain and update current KPI scorecards for revenue cycle teams and provide suggestions on identified improvement areas to the Managers and AVP Manage and support analysis and reporting on trends including (but not limited to): Accounts Receivable (AR) Facility and profit center performance Payer behavior and denials Inventory Aging Assist in monitoring ROI of various vendor partners to identify any opportunity for cost reduction Create and deliver ad hoc reports to internal stakeholders as needed. Presents and explains information in an accessible way to RCM team members and Physician Partners. Ensures compliance with all Health Insurance Portability and Accountability Act (HIPAA) standards. Performs other duties as required or assigned within the scope of responsibility. MINIMUM QUALIFICATIONS To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's degree in related field is required. Experience: A minimum of three (3) years of experience in data analysis within healthcare revenue cycle management is strongly preferred, with knowledge of anesthesia revenue cycle management being a plus. An equivalent combination of education and relevant work experience may also be considered. License/Certification: N/A Language Skills: Proven ability to communicate effectively, both orally and in writing, with internal and external audiences. Capable of translating and presenting business requirements and reporting outputs into non-technical, understandable terms for various departments. Computer Skills: Proficiency with Excel, Word, PowerPoint, and data visualization tools such as Power Pivot, Power Query, and Power BI. Reasoning Ability: Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Strong problem-solving, quantitative, and analytical abilities. Strong ability to plan and manage numerous processes, people, and projects simultaneously. Requirements: About Providence Anesthesiology Associates Headquartered in Charlotte, North Carolina, Providence Anesthesiology Associates (PAA) is an independent physician owned practice compromised of over 150 anesthesiologists. Founded in 1991, PAA provides anesthesia and perioperative care at numerous healthcare facilities throughout North and South Carolina, serving more than 246,000 patients annually. Why work for PAA? PAA continues to experience impressive growth and success. Our anesthesiologists are among the most elite in their field. Our physicians are committed to providing the best culture and experience to their employees. Awarded one of the Top Workplaces in 2021 - 2023, PAA's core values include commitment, accountability, performance, integrity, transparency, adaptability, and leadership. We do what's right and don't compromise. What's in it for you? Strong workplace culture. We care about each other as people. We build relationships and connections beyond the time spent on the job. We offer a supportive, highly team-oriented work environment. We provide competitive total rewards including salary, benefits - Day 1, retirement, profit sharing, life insurance, paid time off, holidays, education reimbursement, employee recognition for birthdays and anniversaries, fun team building events, and more. We want you to succeed and our employer to employee relationship is proven to help you reach your goals and the goals of PAA. What else should you know? Providence Anesthesiology Associates is an equal opportunity employer and does not tolerate discrimination based on any protected status. PAA participates in E-Verify. E-Verify is an internet-based system that compares the information you provide on the Form I-9 with information from the Social Security Administration and Department of Homeland Security records.
    $51k-78k yearly est. 1d ago
  • Operations Analyst

    Naviga Recruiting & Executive Search

    Operations analyst job in Charlotte, NC

    About Our Client Our client is a global leader in the financial services industry, providing a comprehensive suite of banking, investment, and wealth management solutions for high-net-worth individuals and institutional clients. Their mission is to deliver superior financial performance and tailored advisory services to help clients achieve their long-term financial goals. With a commitment to integrity, innovation, and client-centric service, they have established themselves as a trusted partner in the financial services market. The Opportunity Our client is seeking a driven and results-oriented Operations Analyst to lead their expansion in the financial services sector. This pivotal role is focused on identifying, prospecting, and closing new business opportunities with major financial institutions and wealth management firms. You'll be responsible for the entire sales cycle, from initial outreach to contract negotiation and closing. You will be instrumental in growing the company's market share, building a robust sales pipeline, and establishing long-term relationships with key clients. This is an exciting opportunity for someone who thrives on the hunt and wants to make a direct impact on the company's growth in a dynamic and highly visible role. What You Will Do Develop and execute a strategic plan to generate new leads and build a strong sales pipeline within the financial services sector. Conduct proactive outreach to key decision-makers at target companies through cold calling, email campaigns, networking, and industry events. Lead discovery calls and product demonstrations to understand client needs and effectively communicate the value proposition of our SaaS platform. Manage the full sales cycle from prospecting to negotiation and closing new deals. Collaborate with the marketing and product teams to refine sales materials, messaging, and go-to-market strategies based on market feedback. Track and report on sales activities, pipeline, and key metrics to meet or exceed quarterly and annual revenue targets. Stay informed about industry trends, competitive landscape, and new financial technologies to maintain a competitive edge. Who You Are A Hunter: You are highly motivated by the challenge of finding and closing new business. You have a track record of success in new business development, preferably in a SaaS or technology sales environment. Consultative & Strategic: You excel at understanding complex business challenges and can present solutions that address specific client needs. You can think strategically and align sales activities with long-term company goals. Exceptional Communicator: You can articulate a clear, compelling value proposition to a range of stakeholders, from technical teams to C-suite executives. You are persuasive, confident, and a great listener. Ideal Candidate Profile We are seeking an Operations Analyst with proven experience selling SaaS solutions to financial services clients. Candidates from parallel industries such as investment banking, fintech, or B2B software with a successful history of building and closing new business will also be strongly considered. Why Join This Team? This is your chance to play a key role in the growth of a tech company that is redefining how the financial services industry operates. If you are a self-starter who thrives on independence and the excitement of closing deals, you will have the opportunity to directly impact the company s success and earn significant commissions. You'll be part of a supportive team and backed by a cutting-edge product that is in high demand. ________________________________________ About Naviga Recruiting & Executive Search Naviga Recruiting & Executive Search is a leading provider of Contingent Workforce Solutions, Executive Search, Leadership and Individual Contributor hiring, empowering businesses to achieve their strategic objectives through expert talent acquisition. Our specialties include sales, marketing, finance/accounting and operations hiring. With a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search helps organizations build high-performing teams and navigate complex workforce challenges. Naviga Recruiting & Executive Search specializes in U.S. Hiring for Global Businesses.
    $51k-78k yearly est. 60d+ ago
  • Revenue Operations Analyst

    Home Infusion Solutions 4.6company rating

    Operations analyst job in Charlotte, NC

    Home Solutions is seeking a Revenue Operations Analyst to join our fast growing team. In this role, you'll collaborate with cross-functional teams to turn data into strategy, enhancing business performance, partner outcomes, and overall profitability. By combining analytical rigor with marketing insights, you'll streamline processes, elevate decision-making, and create value across the business. This role is ideal for someone early in their career who's eager to build strong analytical and operational skills while learning from experienced colleagues. Home Solutions' mission is to simplify home services for homeowners and contractors. Our vision is to build the #1 digital distribution platform for researching, financing, and purchasing home services. We're only just scratching the surface of the possibilities in this space-and you'll play a key role in helping us grow. Your Day-to-Day Provide insights through analysis of revenue, conversion, and performance data to drive business decisions, partnership negotiations, and financial results Collaborate with partnerships and marketing teams to drive partner growth, inform optimization strategies, and support seamless partner onboarding Own key operational initiatives and identify opportunities to improve efficiency and profitability across marketing channels, partners, and categories Drive partner quality management, developing win-win strategies that fuel mutual growth Leverage AI tools and automation to streamline reporting and accelerate decision-making Build and maintain dashboards that surface critical KPIs for operations and partnerships teams, enabling focus, prioritization, and precision in execution About You 1-3 years of experience in a highly analytical role-data analytics, consulting, finance, or strategy; marketing exposure is a bonus Bachelor's degree in a quantitative field (e.g. economics, business, statistics, or similar) is preferred AI-forward mindset; curious about using emerging tools to automate workflows and enhance insights Comfortable with making real-time decisions based on large volumes of data, conducting ROI analysis, and presenting data and recommendations to senior team members on a regular basis Proficient in Excel/Google Sheets and familiar with SQL; experience with BI tools like Tableau or Sigma is a plus Energized by the intersection of marketing, analytics, and business performance Thrive in fast-paced, ever-evolving environments where priorities shift and learning happens on the fly Alignment with our core values: Grow Without Limits, Get After It, Act With Focus, and Build The Team About Us Launched in Fall 2017, Home Solutions targets the rapidly digitizing home services vertical and matches homeowners with the right service provider to meet their needs. Our purpose is simple: Simplify Home Services. We aspire to transform the way homeowners and end-service providers engage. Through our media, alerts, and brand solutions, Home Solutions has a proprietary audience of 47M+ homeowners and prime real estate in search engines. We are on a mission to make homeownership easier by creating high quality content that pairs consumers with providers in a range of related categories. Home Solutions was incubated within Three Ships, a growth equity firm that launches and invests in digital companies, builds great leadership teams, and helps them rapidly scale. The Three Ships portfolio includes several businesses and over 50+ websites that help consumers navigate choices through online marketplaces. Headquartered in Raleigh and Charlotte, we are always looking to find the right people to help us continue to grow this business and place a high value on teammates with a growth mindset and a "get after it" mentality. Why You Should Join Us Results: Home Solutions is the fastest-growing marketplace company in the home services category. Opportunity: Home services is a $600 billion market that largely still operates like it's 1999. During the next decade, we anticipate a huge digital transformation in the category, and marketplace companies will lead the way. Ownership & Impact: We seek talented people with the desire to own and run parts of the business that drive company performance. Leadership is fully aligned and incentivized around our growth-focused mission. Exposure & Learning: You will have a front-row seat in growing a business. Your teammates have built and sold companies, managed 100s of employees, and run campaigns with Fortune 500 brands. The opportunity to build new skills and learn from smart people is endless. Career Growth: There is no cap on growth, promotions, or the opportunity to own and put your stamp on important projects. Prove your value and you will be rewarded accordingly. Stability: We are privately owned, have no debt, and have significant cash to invest. Fun: The team has a high bar for excellence, but also a real interest in each other and making work fun. The Package We offer a competitive base salary based on experience. As a full-time team member at Home Solutions, you'll also enjoy a comprehensive benefits package, including health, medical, and vision insurance, a 401(k) match, short-term disability coverage, and a cell phone reimbursement. Additionally, we support your well-being and growth with flexible time off, a bi-annual $500 Relax & Recharge bonus, a learning and development stipend, and a Charity Match program to give back to causes you care about. EEOC Statement All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or any other discriminatory factors. Please note that we do not provide immigration sponsorship for this role. All offers are subject to a background check.
    $50k-77k yearly est. Auto-Apply 15d ago
  • Manufacturing Operations Analyst

    Dnp Imagingcomm America Corporation 3.6company rating

    Operations analyst job in Concord, NC

    Job Purpose: The Operations Analyst will be integral to the collection, analysis, reporting, and use of data that drives continuous improvement on key performance indicators. The operations analyst will use their knowledge and skill in a variety of software applications to streamline processes and improve cross functional collaboration. Through the application of recent technology (including A.I.), support the transformation of people, process and procedural data and information into on-demand, interactive content. Responsibilities: Establish/improve tools to collect, analyze, and interpret data to identify trends related to cost, variance, and efficiency in each production process. Further develop and support existing SQL, MS Access, and MS Excel based applications integral to the operation's daily functions. Support the continued efforts on plant connectivity through IIoT and Cloud Data Services that gather machine and process level data for more informed decision making. Collaborate with IT on the structure, security, integration, and support of ERP systems and integrations, internal and self-developed applications, Software, and Hardware solutions. Partner with internal and external stakeholders to improve the Sales, Inventory, and Operations Planning (SIOP) process. Create interactive dashboards and reports that simplify the presentation and visualization of data and critical process information. Develop, Implement, and Train others on technology and tools focused on optimizing internal processes and work instructions to simplify operator level direction. Manage operations level tools such as Smartsheet for Project Management and Robotic Process Automation (RPA) for desktop applications. Qualifications B.S. degree in a technology/engineering/business analytics discipline. In lieu of degree, at least 3 years direct experience in a data analytics role in manufacturing or supply chain organization. Advanced Microsoft Excel user / developer, experienced in creating advanced Formulas, Pivot Tables, Charts, using XLOOKUP and SUMIFS, and linking data to Access database tables and queries. Experience developing and debugging complex VBA code. Demonstrated ability to develop, implement, and improve data collection, presentation, analysis, and reporting. Preferred Competencies/Capability Advanced Microsoft Access user / developer experienced in creating databases, tables, advanced queries, linking tables, advanced forms, automatic updates/links, and VBA code. Demonstrated experience using Robotic Process Automation (RPA) and/or machine learning/artificial intelligence tools. IIoT, Machine Data Connectivity via OPCUA, Ethernet, etc. and Cloud Systems (AWS, Azure, MT Connect) ERP use and knowledge, Epicor Kinetic preferred. Physical Demands Must be able to sit/stand for 8 hours The ability to use arms/hands/fingers to feel and reach Must be able to hear and talk to communicate with team members Must be able to push/pull/ lift at least 15 lbs. individually and 50 lbs. with the help of a team member Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. DNP IAM is a 100 percent U.S. subsidiary of Dai Nippon Printing Co., Ltd. (DNP) - the world's largest manufacturer of dye-sublimation media for photo printers and thermal transfer ribbons and barcode printers. DNP Imagingcomm America Corporation has the broadest selection of solutions for the photo retail market and products designed to address retailer's specific business goals and objectives-backed by the quality and reliability today's customers expect. Manufacturing, sales, and development offices of dye-sublimation media for photo printers are in Concord, NC, and more information is available at ************************ DNP Imagingcomm America Corporation is an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
    $53k-76k yearly est. Auto-Apply 60d+ ago
  • Entry Level Operations Analyst

    J Lee Engineering

    Operations analyst job in Charlotte, NC

    To join our team, we are looking for an Entry Level Operations Analyst that is driven and meticulous. In this position, you will support our goal of increasing business efficiency by helping to analyse our operating procedures, pinpoint areas that require improvement, and more. For fresh grads or those just starting their careers, this is an excellent chance to hone their analytical abilities in a stimulating setting. Key Responsibilities: - To assess operational effectiveness and spot trends, gather and examine data. - Contribute to the creation and execution of process enhancements to boost productivity. - Work together with cross-functional groups to comprehend and record operational procedures. - Encourage the creation of presentations and reports to share findings with interested parties. - Assist in keeping up-to-date databases and records to aid in decision-making. - Keep an eye on important performance metrics and recommend remedial measures as needed. Skills: - Excellent critical thinking and problem-solving abilities. - Well-versed in the Microsoft Office Suite, particularly Excel. - Outstanding communication skills, both in writing and speaking. - Excellently organised and detail-oriented. - The capacity to cooperate in a group setting. - A willingness to learn and a capacity to adjust to new software. Experience and Education: - A bachelor's degree in operations management, business, economics, finance, or a similar discipline. - While not necessary, project or internship experience in a related role is preferred. Annual Salary: Depending on experience and qualifications, a competitive salary starting at $50,000 is offered. Benefits & Compensation: - Dental, vision, and health insurance. - 401(k) plan with a match from the firm. - Company holidays and paid time off. - Possibilities for professional growth. - Programs for the wellness of employees. - A welcoming and inclusive workplace culture that prioritises work-life harmony. We want you on our team if you are a proactive, analytical thinker who is motivated to promote operational excellence.
    $50k yearly 60d+ ago
  • Operational Support Analyst

    Global Support and Development

    Operations analyst job in Charlotte, NC

    *** Unable to provide sponsorship at this time. Only considering persons eligible to work in the United States. Global Support and Development is seeking to hire a Operational Support Analyst The position is full-time, in-person, and located at HQ in Charlotte, N.C. Ready to become the ultimate hazard detective? Global Support and Development (GSD) is seeking a technically skilled Operations Support Analyst to be our eyes and ears on the planet. Your superpower will be turning complex environmental data-from the swirling patterns of the GFS and ECMWF forecast models to the subtle shifts in seismic activity-into clear, operational alerts. If you thrive in a high-tempo environment and are eager to play a pivotal role in ensuring our rapid response teams are always one step ahead of a natural disaster, then get ready! This critical position, based in Charlotte, NC, is your chance to directly protect lives. GSD offers a comprehensive benefits package to include: Up to 25 days of accrued vacation Up to 80 hours of annual sick leave Up to 80 hours of Military Pay and 30 Days Differential Medical, Dental and Vision (GSD covers monthly premium) Group Life and AD&D Coverage (GSD covers monthly premium) Retirement (Pre and Post Tax Options) and a Company Match Matches on Qualified 529 Plans Up to 14 Paid Holidays Want to know more? Read on to learn more about the role and how you can help protect lives! PURPOSE OF POSITION: GSD is seeking an Operations Support Analyst to provide dedicated hazard monitoring and threat identification to support steady state and disaster response operations. Threats include natural disasters, complex emergencies, socio-political concerns, public health crises, supply chain and transportation disruptions, and any operational disruptions that impact GSD's mission. This position seeks to enhance GSD's capacity to detect, assess, and communicate emerging hazards-particularly hurricanes, cyclones, earthquakes, volcanoes, and other high-impact events within GSD's areas of operations. The Analyst will play a pivotal role in fusing multiple data streams-including meteorological models such as GFS, ECMWF (European Model), and other forecasting tools-with geological, oceanic, and humanitarian intelligence sources. This information, supported by other information points within GSD, will be transformed into clear, actionable intelligence products to inform decision-making, support pre-positioning strategies, and reduce operational surprise. This position is designed for a technically skilled analyst with experience in disaster monitoring, storm modeling interpretation, and operational decision support in high-tempo environments. ESSENTIAL FUNCTIONS: Support GSD's Operations Room to maintain 24/7/365 awareness of global hazards with emphasis on hurricanes, cyclones, severe storms, earthquakes, tsunamis, and volcanic activity. Monitor and interpret meteorological models to assess forecast confidence, track trends, and anticipate potential threats to our area of operations; Differentiate between general hazards and operational threats by assessing relevance to GSD's current and future operations, assets, and partner geographies to provide early warning alerts and situational updates, and recommendations to GSD's Operations Team; Produce clear, concise, and standardized hazard and threat intelligence products, including daily summaries, hurricane briefs, and rapid updates. Develop geospatial visualizations and annotated storm track maps to support decision-making; Maintain templates and workflows to ensure timely and consistent product delivery. Contribute to SOPs for alert generation, escalation criteria, and size-up initiation; Support the design of an integrated hazard and threat monitoring dashboard for GSD's common operating picture tools; Review, recommend, and implement third-party tools to enhance hazard and threat monitoring capabilities; Prompt and action GSD's core values of accountability, humility, and integrity in all work we conduct; Promote good stewardship of financial and other resources to achieve maximum benefit to those impacted by disaster or at risk of impact; Other duties as assigned. QUALIFICATIONS: Required Experience: Three (3) or more years of experience in intelligence analysis, meteorology, emergency management, or disaster monitoring. Education: Bachelor's degree in meteorology, emergency management, environmental science, geography, international relations, or a related field; or Equivalent combination of education and professional experience in hazard and threat monitoring or operational intelligence. Knowledge/Skills: Demonstrated skill in interpreting and comparing outputs from multiple storm forecasting models (e.g., GFS, ECMWF); Structured analytic technique - ability to synthesize multi-source hazard data into actionable intelligence for operational decision-making; Competency in producing geospatial products and annotated maps for situational awareness; Familiarity with global hazard monitoring tools and platforms (e.g., NOAA, JTWC, USGS, GDACS, ReliefWeb); Strong written and verbal communication skills, with an ability to brief diverse audiences quickly and clearly. Discernment for confidentiality in relation to organizational, partner, and donor activities and communications; Strong organizational skills and the ability to rapidly shift tasks; Experience working and/or traveling domestically and internationally; and Working knowledge of Spanish and/or French desired. WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: At this time, GSD is not offering sponsorship and is only accepting applications from persons eligible to work in the United States; and Routine domestic and international travel up to 25% is required. GSD prioritizes the safety, security, and well-being of all of our staff members. All employees are expected to follow strict safety protocols, including the use of personal protective equipment (PPE) as required and adherence to safety regulations (maritime, and other), to mitigate risks. Consistent with the Americans with Disabilities Act (ADA) and North Carolina state law, GSD will provide reasonable accommodation for a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship or a direct threat to the health and/or safety of the individual or others. These working conditions and physical demands are described to provide a clear understanding of the nature of the role, including the essential deployment responsibilities that may be necessary, to ensure that potential candidates are well-prepared for the challenging and demanding nature of the duties and realities of disaster response work. GSD is not able to reasonably predict when or whether it will become necessary to deploy an employee in this position for disaster response work. Such decisions are made as circumstances arise to meet organizational needs, and employees in this role are therefore expected to be able to fulfill disaster response work responsibilities. Working Conditions During Non-Deployment Periods Work is performed in an office setting and is generally sedentary, but may involve movement (e.g., walking, standing or otherwise being mobile throughout the office) for brief periods of time; Ability to use hands, reach, and independently lift and move items weighing up to 20 pounds, carry, push, and pull or otherwise move objects; Ability to bend and stoop; Ability to sit and view a computer screen for extended periods of time; Ability to demonstrate manual dexterity to operate computer and other office equipment; Ability to communicate effectively with others. Working Conditions During Deployment Periods (Including Rapid Response) May be regularly exposed to and required to work in varying outdoor weather conditions, including extreme heat or cold, heavy rainfall, and other extreme weather events; May be required to engage in irregular travel and / or work schedules, which may include extended hours exceeding 8 or 12 hours in a day for prolonged periods outside of the control of the individual; While wearing appropriate personal protective equipment (PPE) which is required and provided by GSD: Work may be conducted near moving mechanical parts, which could include exposure to loud noises; Work may be conducted near and include potential exposure to fumes, airborne particles, and toxic or caustic chemicals; or Work may be conducted in areas that include exposure to the risk of electrical shock or vibration. Ability to obtain necessary travel documents and fulfill any other travel requirements (including an active passport, visa requirements, vaccinations, etc.); This role may include deployments to support natural disaster response efforts within hazardous, dynamic, and unstable environments (economically/environmentally) in pre- and post- disaster scenarios, which could include, among other conditions: lack of access to medical care, exposure to critical incidents (including severe injury, death, traumatic encounters, and/or mental strain), and uncommon sleeping arrangements (i.e. not in a hotel, could include close living quarters and cohabitation); GSD's nutritional environment contains milk, eggs, peanuts, tree nuts, fish, shellfish, soy, and wheat products. Ability to make dietary accommodations may be limited. Potential exposure to food borne allergens; and Employees may be required for this role to work upon our Humanitarian Vessel for up to 30 consecutive days. The vessel's working environment entails performing in conditions inherent to vessel travel, including but not limited to: steep and narrow stairs and living spaces, close quarters including cohabitation, sharp surfaces, metal gangways and ladders, heavy doors, European-type plugs and wiring (220-240v, 60Hz) which cannot support all American appliances, in addition to bright and flashing lights, loud noises, nuts and shellfish exposure, poor weather, movements which can trigger motion sickness, and / or limited access to hospital / definitive care. This setting involves various sea conditions, including but not limited to rough seas, adverse weather, and potential for sea sickness. Physical Demands During Non-Deployment Periods Ability to perform work indoors in an office environment; Ability to work a varied schedule to complete projects and meet deadlines in response to changing demands; Ability to travel to attend meetings, industry or professional association conferences and stay overnight as required. Physical Demands During Deployment Periods Must be able to remain in a stationary position (sitting or standing) for up to 50% of the time; Ability to regularly engage in manual dexterity; [FOR VESSEL] Essential physical requirements (depending on requirements) may also include climbing, balancing, reaching or stretching, stooping, kneeling, crouching, crawling; Ability to frequently move lift, push, pull, carry items weighing up to 20 pounds for various needs; Ability to observe details at a close range (within a few feet of the observer), and the ability to communicate information and ideas so that others will understand (must also be able to exchange accurate information in these situations); Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. This reflects an assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Other duties and tasks may be assigned to this job at GSD's discretion. Work Authorization Requirements: GSD participates in E-verify, an internet-based system that allows employers to determine the eligibility of their employees to work in the United States. E-Verify is administered by the U.S. Department of Homeland Security and the Social Security Administration. Our participation in E-Verify is in compliance with federal law and is limited to the use of E-Verify for employment eligibility verification only. We do not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents presented for use on the Form I-9. Notwithstanding, employment is conditional upon validity of Employment Authorization Documents (EADs). This is a summary rather than a detailed list of the duties performed. The essential functions, knowledge, skills, and working conditions may change along with business needs. This job description does not constitute a contract between employer and employee as employment is at will. Global Support and Development provides reasonable accommodations to assist qualified individuals in order to perform the essential functions their job requires. GSD is an Equal Opportunity Employer, and embraces all candidates regardless of race, color, sex (including pregnancy), nation of origin, ethnicity, religion, disability, marital status, sexual orientation, age, gender identity or expression, genetic information, military/veteran status or any other basis prohibited by law. GSD promotes diversity, equity, and inclusion in all candidate selections.
    $47k-68k yearly est. 49d ago

Learn more about operations analyst jobs

How much does an operations analyst earn in Huntersville, NC?

The average operations analyst in Huntersville, NC earns between $43,000 and $93,000 annually. This compares to the national average operations analyst range of $44,000 to $90,000.

Average operations analyst salary in Huntersville, NC

$63,000
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