Operations Analyst
Operations analyst job in Champaign, IL
About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 150 locations across 17 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store.
One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support.
At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
15% Associate Discount
Dave Ramsey's SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
Company paid YMCA Family Membership
What You'll do
As a Store Operations Analyst, you will be developing and enhancing KPI reporting to support business insights and managing deliverables aligned with company priorities. The ideal candidate will proactively anticipate business needs, demonstrate exceptional organizational skills, and effectively manage multiple tasks in a fast-paced environment.
Develop, enhance, and maintain key performance indicator (KPI) reporting to support business insights and strategic decision-making.
Prepare, analyze, and summarize weekly, monthly, and periodic operational reports for key stakeholders.
Proactively identify trends or address areas of concern by providing and presenting data insights.
Develop and manage communication, timing, and action plans for projects tied to strategic initiatives.
Lead and drive impactful projects that directly contribute to the success and growth of Rural King.
Oversee project progress, ensuring all deliverables and action items are completed on schedule.
Formulate presentations using reporting and data analysis trends.
Provide friendly and professional collaboration and support while partnering with internal and external stakeholders.
Be part of a team that celebrates achievements, promotes teamwork, and recognizes individual contributions.
Provide partnership, structure, organization and administrative support to the EVP and VP of Store Operations.
Act as a proactive gatekeeper by managing calendars, coordinating meetings, and ensuring smooth daily operations.
Attend and effectively take notes at key meetings, following up on deliverables and action items for Store Operations leadership.
Oversee the coordination of in-house and off-site meetings for small and large groups including development of the agenda and accurate preparation of all relevant meeting materials.
Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
At least 5 years of experience in an analytical support role or equivalent combination of experience and education.
Strong analytical and problem-solving skills, with experience in KPI reporting and data interpretation.
Extremely proficient in Microsoft Excel, including heave data analytics, and PowerPoint
Exceptional organizational skills, able to handle multiple priorities in a fast-paced environment.
Excellent verbal and written communication skills, with the ability to clearly convey data insights.
Ability to work independently and exercise discretion and professionalism in managing confidential information.
Proficiency in time management, including the ability to effectively plan, schedule, and allocate resources to meet objectives.
Excellent interpersonal skills, including the ability to build rapport, listen actively, and communicate effectively with a diverse range of individuals.
Experience in coordinating and managing complex projects, ensuring smooth workflow and efficient resources to complete a project on time.
Demonstrate confident and clear communication skills to express thoughts, opinions, and ideas in a respectful manner.
Strong communication and persuasive skills to negotiate and influence stakeholders at various levels in the organization.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Capability to lift 15 pounds periodically.
Ability to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related activities.
Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions.
The pay range for this position is $51,000 - $68,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
Recruiting Operations Coordinator
Operations analyst job in Illinois
Job Title: Talent Acquisition Coordinator
Duration: 6 months + Contract will possibility of extension
Top 3 - 5 Skills:
Attention to Detail
Problem-Solving
Time Management
Communication Skills
Organizational Skills
Job Description:
The Executive Recruiting Coordinator is directly responsible for the day-to-day communications and logistical support for recruiters, hiring managers, and applicants for VP level hiring.
Key Responsibilities Include:
Coordinate interview schedules and schedule change requests
Keep hiring teams informed of interview schedule request status, confirmation of receipt of schedule request, and weekly interview request updates
Use of multiple databases and/or tracking systems to provide information, metrics & reports (SmartRecruiters (ATS), Background Screening, Travel)
Arrange all candidate domestic and international travel, accommodations, etc.
Process all expense reimbursement and invoices on a weekly basis
Process background and drug screen requests and provide updates on status of requests
Processes special forms for approval (Relocation, Sign on Bonus, and other employment forms)
Update SmartRecruiters ATS with candidate status and interview data
Provide high touch customer service to candidates, hiring managers, and administrative staff
Ensure a best-in-class candidate/manager experience
Ability to work with and safeguard confidential information
Responsible for compliance with applicable Corporate and Divisional Policies and procedures
Prioritizes work assignments and completes them on time
Negotiates to adjust deadlines as needed
Maintains workflow efficiency, smooth workflow operation, and high-quality standards
Partner with Executive Administrative Assistants, building relationships and being a trusted partner
Qualifications:
Bachelor's Degree highly preferred
A minimum of 2 year administrative or customer support data entry/coordination experience preferred
Experience working with Applicant Tracking Systems, Microsoft Outlook, Candidate travel site, Microsoft Word and Microsoft Excel preferred
Prior staffing coordination or HR experience preferred
EEO:
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
IT Business Systems Analyst
Operations analyst job in Chicago, IL
The Business Systems Analyst (BSA) is responsible for managing the WMS, ERP, OMS, including the oversight and resolution of EDI issues. The BSA will lead the coordination and resolution of break/fix issues, maintain project lists, gather detailed business requirements from internal stakeholders, and ensure systems alignment with business objectives. This is a 100% onsite position with no exceptions.
Key Responsibilities:
Provide training and guidance to internal staff and end-users on system functionalities and processes.
Act as primary point of contact for all ERP, WMS, OMS, PIM, and EDI-related issues.
Manage and prioritize break/fix incidents, enhancements, system upgrades, and collaborate closely with internal staff and external vendors.
Develop and maintain detailed documentation, including project lists, functional requirements, process flows, and training materials.
Regularly meet with internal stakeholders to identify and document project requirements and enhancement opportunities.
Translate business requirements into technical specifications to facilitate clear communication with technical teams or vendors.
Perform system testing and validation, and provide guidance to end-users for UAT (User Acceptance Testing).
Proactively monitor system performance and provide recommendations for improvements and upgrades.
Work with internal business and IT staff to plan and execute system upgrades and new implementations.
Provide support during business hours and after hours (weekends included) and act as the primary point of contact for urgent issues.
Required Skills & Qualifications:
Bachelor's degree in Information Systems, Business Administration, or related field.
Minimum 3-5 years of experience in a Business Systems Analyst or similar role.
Experience supporting ERP and WMS systems, ERP and/or AS preferred.
Strong analytical skills with the ability to translate complex business requirements into technical specifications.
Excellent verbal and written communication, interpersonal skills, and stakeholder management.
Proven ability to manage multiple priorities and effectively troubleshoot issues.
Experience managing relationships with external vendors and service providers.
Familiarity with integration tools (middleware platforms like MuleSoft, Boomi, or Informatica).
Understanding of EDI (Electronic Data Interchange) processes, integrations, and troubleshooting.
Knowledge of reporting and analytics tools such as Power BI.
Preferred Qualifications:
Familiarity with warehouse and logistics operations, particularly in the manufacturing or automotive industry.
Experience with SQL and Python required.
Familiarity with on-premises (Veeam) and cloud infrastructure (AWS or Azure).
Project management certifications (such as PMP or Agile certifications).
Experience with Microsoft Project, Microsoft Visio, or other similar tools.
ERP/WMS systems management certifications.
ITIL Foundation Certification.
Exposure to Lean, Six Sigma, or continuous improvement methodologies.
Compensation:
The salary range for this position is $85,000 to $120,000 annually, reflecting the anticipated compensation at the time of posting. Final placement within this range will be determined by several factors, including-but not limited to-education, certifications, relevant experience, skills, and overall business needs. In addition to salary, eligible employees will receive a comprehensive benefits package, which includes paid time off, medical, dental, and vision insurance, life insurance, short- and long-term disability coverage, paid parental leave, and a 401(k) match retirement plan.
Company Overview:
PowerStop is the leading innovator and market leader in aftermarket automotive brake kits, holding the top share across all major online retail platforms and distinguished by its best-in-class omni-channel operational excellence. The company's core product portfolio includes complete brake kits-sold through leading eCommerce retailers such as Amazon, RockAuto, and AutoZone-as well as brake components and accessories distributed primarily through traditional warehouse channels.
Unlike traditional brake suppliers, PowerStop was born in the digital era, pioneering a category-defining product specifically engineered for the online marketplace: the all-in-one brake kit. Each kit contains every component required for a full brake replacement or performance upgrade, offering consumers unmatched convenience and value. Today, more than 70% of PowerStop's revenue is generated through online channels. Its leadership position is underpinned by a strong consumer brand, differentiated product offering, and world-class fulfillment capabilities.
PowerStop has also built enduring partnerships with warehouse distributors, recognized for its exceptional service, product quality, and industry-leading logistics.
With a proven track record of consistent double-digit organic growth over the past decade, PowerStop's success is driven by its consumer-centric approach, deep market coverage (serving approximately 98% of the vehicle parc), and operational excellence across every segment of the value spectrum. The company continues to build on this foundation through multiple growth levers, including expansion into new product categories, further penetration of the DIFM (“Do It For Me”) and IIFM (“Install It For Me”) markets, and targeted strategic acquisitions.
Headquartered in Burr Ridge, Illinois, PowerStop employs more than 550 team members across its corporate and operational facilities. The company operates two major distribution centers: a 230,000-square-foot eCommerce facility in Bedford Park, Illinois, and a 500,000-square-foot facility in Hodgkins, Illinois, designed to serve larger stocking and replenishment orders.
Work Environment: This position operates in a professional office environment with occasional time spent in warehouse operations for system-related tasks.
Travel: Travel is required between all company locations and vendor sites based on project needs or issue resolution.
Junior Process Analyst
Operations analyst job in Chicago, IL
Role: Junior Process Analyst
Must Have Technical/Functional Skills
The role is responsible for collaborating with multidisciplinary teams focused on designing innovative services and experiences that create measurable value to our clients while meeting business objectives.
The role uses independent judgement to determine methods and approaches to work, developing key client-facing “moment of truth” journeys that define a client's relationship, partnering with internal clients to articulate a vision for a new or different type of service.
The role makes decisions that influence department strategy, conducting research that builds empathy with the end client, deriving key insights, co-creating solutions, all with the goal of taking the service live.
The role acts as a resource integrator, conducting primary research, synthesizing multiple data sources and research insights, and working with cross-functional teams to research and design detailed solutions.
What you'll be doing
As a member of the Process Engineering team, you'll identify and implement process improvements that enhance client experience and generate the right kind of profitability. As a Process Engineering Specialist, you'll use your experience and direct client feedback to improve the quality of key processes that make a difference for our clients. You'll assist in the planning, development, and implementation of a process strategy that will build the bank of the future.
How you'll succeed
• Conducting process assessments - Perform ongoing process reviews to identify issues early on and recommend solutions to business challenges. Stay on top of best practices and industry knowledge to identify process improvements that will create a best-in-class client experience.
• Presenting recommendations - Provide feedback and advice on projects that will improve processes and resolve systematic issues. Consider business needs and make practical recommendations for continuous improvement.
• Leadership skills - Use your expertise in process engineering methodologies and project management to lead projects and initiatives. Proactively gather data, information, and stakeholder feedback to provide informed guidance to your team.
• Maintain a collaborative work environment and support your team to resolve problems as they arise.
Who you are
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way
• You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.
• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
• You're a certified professional. You have current accreditation and good standing in Formal Green Belt or Black Belt certification.
• You can demonstrate experience in Six Sigma or Lean Manufacturing Concepts, and process engineering or business related function (operations, strategy development, organizational design, or information t echnology).
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
• Use data and analytics: Analyze process activities using tools like Power BI, Power Query, and VBA to support business process optimization.
• Collaborate with stakeholders: Work with business and technology partners to gather feedback, define requirements, and implement improvements
• Document and validate: Create detailed process maps and document future state processes. Validate solution designs and test results with business partners.
Interested candidates please share me your updated resume to *******************
Performance Attribution Reporting Analyst
Operations analyst job in Chicago, IL
Immediate need for a talented Performance Attribution Reporting Analyst. This is a 06 Months Contract opportunity with long-term potential and is located in Chicago IL, New York City NY (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-94465
Pay Range: $35 - $40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Delivers composite data requests from key stakeholders and is responsible for maintaining compliant presentations for various business units as well as prospective clients and current clients.
Performs analysis related to cash flow tracking and risk exposure for portfolio products.
Analyzes data related to quarterly oversight meetings, statistical analysis, outlier analysis, assets under management (AUM) reporting, and peer universe rankings.
Ensures the accuracy of investment-related composite data.
Analyzes performance criteria and risk of funds to uncover potential problems.
Participates in the annual verification process across the various affiliates.
Prepares performance reports for required corporate governance and oversight committee meetings.
Maintains and develops policies and methodologies, in compliance with the Global Investment Performance Standards (GIPS) standards.
Key Requirements and Technology Experience:
University (Degree) Preferred
Work Experience
Experience using Eagle PACE and/or FactSet performance calculation and reporting capabilities
Experience utilizing SQL, R, or Python preferred
CIPM Preferred
CFA Preferred
2 Years Required; 3 Years Preferred
Our client is a leading Insurance Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
AI Analyst
Operations analyst job in Chicago, IL
Jenner & Block LLP is a law firm with a fearless reputation and global reach, high-level problem solvers in litigation, government controversies, investigations, regulatory challenges, and complex corporate transactions. With offices in Century City, Chicago, London, Los Angeles, New York, San Francisco, and Washington, DC, the firm represents a wide range of clients, counseling Fortune 100 companies, large privately held corporations, major nonprofits, top universities, private equity investors, and Native American tribes. Consistently recognized as a firm that stands up for its values with its commitment to justice and community service, Jenner has been named the No. 1 pro bono firm 13 times in the United States by The American Lawyer.
POSITION SUMMARY
We are seeking a dynamic AI Analyst to serve as a critical bridge between technology and legal practice. This role combines technical expertise with exceptional communication skills to drive AI adoption, provide hands-on user support, and assist in evaluating AI solutions across the firm. Reporting to the AI Portfolio Manager, the AI Analyst will be the frontline resource for lawyers and staff, helping them responsibly maximize the value of AI platforms through training, prompt engineering guidance, and troubleshooting. The successful candidate will partner with cross-functional teams to enhance system functionality, support vendor evaluations, and contribute to the firm's AI governance framework.
ESSENTIAL JOB FUNCTIONS
AI Adoption and User Support
Guide users on effective use of AI tools and prompting techniques, ensuring adherence to the firm's AI policy and other AI best practices
Provide hands-on user support and issue resolution for AI systems; troubleshoot data and application issues with end users, fully analyze impact, determine resolution strategies, fully test and reconcile resolutions, and assist in implementation
Develop and maintain documentation, training materials, knowledge-sharing resources, and prompt templates for AI system usage on the firm's intranet
Technical Administration and Configuration
Perform administrative and configuration support for the firm's custom-built AI tools
Work with the AI Portfolio Manager, end users, consultants, and project managers to understand business processes and requirements; identify gaps; communicate and define requirements for enhancements to technical solutions
Assist in development of process changes or new technical solutions to satisfy business needs for projects and daily operations
Recommend, implement, and test enhancements or process changes to optimize system performance and user experience
Vendor Evaluation and Implementation Support
Assist in evaluating use cases for custom builds versus commercial solutions and participate in vendor demonstrations
Coordinate with Information Security for Vendor Risk Assessments and partner with Procurement during Master Service Agreement negotiations to ensure appropriate AI safety and governance provisions
AI Governance and Strategy Support
Partner with stakeholders to identify opportunities for AI adoption and provide guidance on best practices for system use
Contribute to developing the firm's AI governance framework, creating evaluation criteria for vendors, and monitoring compliance with AI policies
Stay current with industry trends in generative AI, prompt engineering, and enterprise AI administration
QUALIFICATIONS AND REQUIREMENTS
2-4 years of experience in technical support, business analysis, or technology consulting
Exceptional communication skills with ability to bridge technical and non-technical audiences
Experience providing user training, creating documentation, or delivering technical presentations
Strong writing skills for creating clear, user-friendly materials
Understanding of prompt engineering principles and generative AI best practices
Familiarity with help desk operations and troubleshooting methodologies
Strong analytical and problem-solving capabilities with attention to detail
Patient, service-oriented approach with ability to support users under pressure
Bachelor's degree in Computer Science, Information Technology, Business, Communications, or related field
PREFERRED QUALIFICATIONS
Experience in the legal industry or professional services environment
Familiarity with AI/ML technologies, large language models, or enterprise AI platforms
Background in change management or technology adoption initiatives
Experience with vendor evaluation processes and understanding of information security practices
Knowledge of SDLC methodologies and experience with enterprise software administration
Disclaimer
Additional Duties
This job description is intended to provide a general overview of the primary duties and responsibilities for the position. It is not an exhaustive list of all tasks or responsibilities that may be assigned. The role may include additional duties, specialized projects, and other tasks as required. The firm reserves the right to modify or adjust the responsibilities to meet business needs.
Physical Requirements
Candidates must be able to meet the physical demands of the position, including the ability to commute to the office as required on designated in-office days based on the position. The firm is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) for qualified individuals with disabilities.
EEO Statement
Jenner & Block LLP is an equal opportunity employer. Recruitment and employment decisions are not made on the basis of an individual's race, color, creed, religion, national origin, ancestry, citizenship status, age, non-disqualifying physical or mental disability or medical condition, genetic information, sexual orientation, sex, gender identity and/or expression, pregnancy, childbirth, breastfeeding or related medical conditions, arrest record, matriculation, personal appearance, political affiliation, marital, parental, veteran, military, or order of protection status, or any other protected status or that of their relatives, friends, or associates.
Jenner & Block is proud to offer a competitive total rewards package, including comprehensive health & well-being benefits and 401k profit sharing. The anticipated pay range for this role is $100,000-$123,000. The actual offered rate for this position will be determined based on several factors, including qualifications and experience, geographic location, education, external market data, and consideration of internal equity.
Business Analyst
Operations analyst job in Chicago, IL
Hybrid
Chicago, IL
6+ months
Project Overview / Contractor's Role:
IT Infrastructure organization is looking for a Business Analyst to join its ITSM Metrics & Analytics team. As part of an Agile development team, this individual will be responsible for business analysis, requirements, design of custom developed Business Intelligence data products using Microsoft's Power BI product, assuring that all business and technical requirements are being met.
Qualifications (must haves):
> Agile Methodology
>Prior experience performing in a BA role is recommended but not required, preferably involving ITSM processes and/or developing Business Intelligence data products
> Excellent communication, interpersonal and organizational skills are required
> Strong analytical and problem solving skills
> Ability to work both independently and in mixed onshore/offshore teams
> A positive goal orientated attitude with a focus on delivery
Nice to Have:
• Familiarity with ITIL/ITSM processes: Change, Incident, Problem, CMDB, SAM, HAM
• Azure DevOps for work item and backlog management
• Technical skills focusing on ServiceNow, SQL, BI/visualization tools (Power BI, Tableau, etc)
Tasks & Responsibilities:
• Interface with ServiceNow product teams both on-shore and offshore to design solutions to meet their needs
• Serve as a primary liaison between ServiceNow product teams and the Power BI development team
• Translate portions of ServiceNow product roadmaps into Features and User Stories
• Manage Features, User Stories, and Defects in Azure DevOps
• Communicate status (written and verbal) to relevant stakeholders
Charles River Business Analyst
Operations analyst job in Chicago, IL
Are you a master translator who can bridge the gap between investment operations and technology? Do you thrive on solving complex problems and designing elegant solutions? We're looking for a talented Business Analyst to join our client's team, working with cutting-edge investment systems and collaborating with top-notch professionals.
Key Responsibilities:
Configure and enhance Charles River systems to meet evolving business needs
Analyze trading lifecycle workflows and design technical solutions
Lead requirements gathering and documentation using Agile/Scrum methodologies
Design and execute comprehensive test plans
Serve as a technical consultant for various teams, solving problems and optimizing workflows
Monitor production platforms and resolve issues
Leverage SQL expertise to conduct data analysis and validate system behavior
Collaborate on projects, staying current with Charles River capabilities and best practices
What You'll Need:
Bachelor's degree in a relevant field (business, finance, computer science)
3+ years of Charles River configuration experience
1+ year of Charles River Compliance experience
6-8 years of experience in investment management systems and business analysis
Strong SQL skills and understanding of trading lifecycle and settlement workflows
Agile/Scrum expertise and excellent analytical and problem-solving abilities
What We Offer:
Permanent opportunity with a generous salary, bonus up to 30K, and amazing benefits
World-class working environment
Opportunities for growth and professional development
Cloud ERP Financials Analyst
Operations analyst job in Naperville, IL
Join a fast-growing, globally recognized consumer products company known for premium, innovative outdoor goods that bring people together. We're modernizing our finance technology landscape and looking for a Cloud ERP Financials Analyst to support our Finance & Accounting teams across North America and international markets.
In this role, you'll support and optimize a cloud-based ERP platform (Oracle, SAP, Workday, or similar), helping drive accurate financials, scalable processes, and a world-class month-end close. If you enjoy problem-solving, building better processes, and working with a team passionate about creating great consumer experiences, this is a great fit. This role requires hybrid onsite attendance at a corporate office near Naperville.
What You'll Do:
Support daily operations across GL, AP, AR, FA, and Projects
Configure financial modules, maintain enterprise structures, and manage workflows
Partner with Finance/Accounting teams to streamline processes and improve system usability
Build & maintain dashboards, reports, and financial data uploads
Assist with monthly/quarterly close, reconciliations, and audit readiness
Test cloud releases and ensure system stability across global business units
What You Bring:
Experience with a cloud ERP (Oracle Cloud ERP, SAP S/4HANA, Workday, D365, etc.)
Strong understanding of financial processes and accounting fundamentals
Ability to translate business requirements into clean system configuration
Collaborative mindset and the ability to support a fast-paced, consumer-driven environment
Why It's Exciting:
You'll help shape the finance systems behind an iconic, outdoor-lifestyle and home-experience product portfolio-one that millions of customers use and love. This is your chance to grow your ERP expertise, influence global processes, and be part of a brand committed to innovation, design, and unforgettable consumer experiences.
MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.
Business Process SME
Operations analyst job in Cooksville, IL
Experience in writing user stories in the proper user story formats Seeking a Business Process Subject Matter Expert (SME) to lead process analysis, design, optimization, and governance efforts.
The SME will partner with business stakeholders, IT, and project teams to translate strategic objectives into efficient and compliant end-to-end processes that improve effectiveness, reduce risk, and enable automation.
Key responsibilities
Act as the primary business authority on end-to-end processes within the assigned domain, providing deep operational knowledge and decision support.
Analyze current-state processes to identify inefficiencies, bottlenecks, compliance gaps, and opportunities for automation or cost reduction.
Design and document future-state processes, detailed process maps, policies, procedures, and standard operating procedures (SOPs).
Define business requirements, acceptance criteria, and process KPIs to support solution delivery, automation, and continuous improvement.
Collaborate with stakeholders to prioritize process changes, build business cases, and estimate benefits and risks.
Work closely with IT, solution architects, and developers to ensure technical solutions align with business needs and process design.
Support implementation of process changes, including testing, training, and adoption activities; validate that solutions meet business requirements.
Establish and maintain process governance, controls, and compliance standards; monitor process performance and lead remediation where needed.
Mentor and enable process owners and frontline teams to sustain improvements and incorporate best
Five9 Analyst
Operations analyst job in Downers Grove, IL
The Systems Analyst III is responsible for defining system scope and objectives based
on user needs, business requirements, and industry standards. This role analyzes
complex business problems, documents requirements, and translates them into detailed
system specifications.
The position operates at the highest technical level across most phases of the system
lifecycle while balancing business objectives and long-term technology strategy. A key
focus of this role is to build and enhance the voice solutions supporting the Five9
contact center platform. The analyst will develop high-quality, reliable, and
high-performing voice applications using technologies such as SIP, RTP/RTCP, IVR,
IVA, WebRTC, Web Sockets, and JavaScript.
This role requires strong technical expertise, problem-solving ability, and
cross-functional collaboration to drive exceptional customer and patient experiences.
Major Responsibilities
Application & Technical Expertise (40%)
● Serve as the Subject Matter Expert (SME) for at least one application or
functional area.
● Understand the full application stack and resolve unique or complex issues.
● Identify and learn new applications or functionality areas to expand team
expertise.
● Design, develop, and maintain utilities and applications to solve business
problems.
● Assist in planning and analyzing software strategies and system upgrades.
● Support the planning, development, and maintenance of application interfaces.
Collaboration, Training & User Support (40%)
● Foster a collaborative team environment and promote knowledge sharing across
IT and operational partners.
● Provide coaching and training to IT staff and business partners.
● Work directly with end-users to resolve issues related to daily operations and
system workflows.
● Mentor junior analysts and guide them through design, troubleshooting, and
maintenance activities.
● Support digital website technologies and related system functions.
● Partner with physicians, leaders, and business users to identify needs and define
system solutions.
● Help users understand system workflows and identify when enhancements or
new workflows are required.
Risk Management, Documentation & Governance (20%)
● Identify, analyze, and escalate risks and issues on critical initiatives.
● Analyze information and data to identify trends and recommend improvements.
● Define and communicate standards, guidelines, and best practices.
● Create system documentation, including requirements, release notes, test plans,
and training materials.
IT System Analyst
Operations analyst job in Cary, IL
IT Systems Analyst
The Systems Analyst will be responsible for integrating, enhancing and maintaining business systems and reporting. The Systems Analyst will work with each department and Business Analysts to gather requirements, design solutions, and streamline implementation. Additionally, the Systems Analyst will be responsible for analyzing current processes and recommend opportunities for process optimization. The Systems Analyst will report to the Director of IT.
Primary Responsibilities
Maintain existing company reporting platform, using SQL databases, Excel, Excel PowerPivot, PowerBI/Power Query, and Crystal Reports
Simultaneously improve and consolidate company reporting platform into a consistent, easy-to navigate format
Implement cross-departmental reports, eliminating overlap
Assist in ERP system troubleshooting and maintenance as needed
Maintain data integrity, interpret and analyze data, checking for data integrity and address issues when found
Train users on leveraging reports and tools, tailoring training for both power users and novices
Provide front-line assistance to users experiencing hardware and software troubles
Help team members with System issues
SQL/Power BI Training
Education
Bachelors Degree in Computer Science or Business related field
Minimum of 2 years experience in a similar or related role
Required Skills/Experience
Thorough understanding of SQL language, queries, and constructs
Strong analytical skills, ability to interpret data as it applies to the company's needs.
Excel, PowerBI, PowerPivot, and related Microsoft reporting tools
Ability to establish and maintain positive working relationships with co-workers and to communicate and interact effectively with management, users and team members at all levels through both verbal and written means.
Experience with Syspro ERP system preferred
Location
Cary IL
Job Type
Full time, Exempt
Benefits
Medical, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance, Accident Advantage, Critical Care Protection, Cancer Protection, Hospital Confinement, 401k - with a 3% company contribution
Sr Analyst, Asset Management
Operations analyst job in Chicago, IL
About Us
Perform Properties is a best-in-class, diversified real estate operating platform with expertise in high-quality, grocery-anchored shopping centers and premier office assets. Perform is positioned to create more engaging experiences for customers, deliver long-term value for tenants, and drive stronger performance across its portfolio.
Perform has expertise in transactions, development, leasing, and management, and benefits from a multi-sector focus, data-driven strategy, and national reach. The company focuses on properties with People-Appeal-dynamic spaces where people and businesses actively choose to work, shop, and gather, enhancing the communities around them.
Formed through the combination of ShopCore, ROIC, and EQ Office, Perform Properties leverages the shared experience, scale, and operational strengths of three leading organizations.
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Role Summary
Analyst / Senior Analyst on the Asset Management team will provide analytical support to regional and sub-regional teams charged with maximizing property values. These teams vary in location to cover the United States coast-to-coast, hitting major markets like New York, Miami, Los Angeles, San Francisco, Atlanta, Chicago, etc. all the while exploring new gateway markets. The role will initially be allocated to the retail sector, with exposure to the office sector and potential to work on both office and retail as the portfolio permits.
Major responsibilities include constructing and validating all cash flow assumptions utilized in projections; creating financial plans with Market Leads that align with property visions and business objectives; material lease analysis; modeling, due diligence and closing of dispositions; and evaluating investment returns, asset sales timing, and values. Position requires ability to act as a project leader, research and challenge assumptions. The Analyst /Senior Analyst will be given direct financial responsibility for multiple assets, acting as a strategic investment advisor within their Portfolio team. The position includes travel and site visits to become an expert on asset position within the market, asset conditions and to build relationships with the Perform team and external brokers.
Essential Job Functions
Financial Goals - Act as strategic and analytical thought partner and leader to the Market Leads on all financial matters related to the health and success of the company and assets in the market.
Financial Planning - Create and maintain financial plan(s) with Market Leads that are aligned with the property vision, organizational values, business objectives, and operating plans to grow asset value. This includes coordination with Regional Finance on the annual budgeting and forecasting.
Strategic Financial Analysis - Support efforts to coordinate strategic analysis as directed by senior leadership and/or Blackstone. This includes but is not limited to hold/sell analysis, yield on cost, repositioning analysis, major lease analysis, contribution/funding requests, and real estate tax (CA Prop 13).
Investment Analyses - Assist the Revantage Valuations team in their preparation of quarterly valuation models to evaluate total investment return, leverage strategies, cash flow forecasting, asset sales timing and values, and distribution forecasting. Collaborate with the Market Leads on developing assumptions, communicating market developments, and assisting in broker engagements.
Due Diligence and Underwriting - Support office team in underwriting, due diligence, and closing phases for disposition and debt transactions. Coordinate the flow of information & materials with various parties (buyers, sellers, lenders, attorneys, brokers); review due diligence materials (leases, financials, contracts, Offering Memorandums, Broker Opinions of Value, etc.); and prepare closing statements and memos. Review Argus files and associated financial assumptions and cash flow.
Organization and Communication - Drive the organization and communication of key work products and information to effectively report to Market Lead and Blackstone asset or market conditions.
Support Portfolio Work - Provide support to Asset Management Department on the following items: leadership presentations (i.e. board materials), acquisition onboarding, portfolio valuation models and walks to stabilization, coordinate on cash model reviews and lender compliance, seek and learn new technology that makes work more effective and efficient, assume additional responsibilities and perform ad-hoc analyses as needed or as assigned.
Analyst / Senior Analyst will work in close collaboration with senior team members on the Asset Management team on a daily basis, in addition to collaborating with other departments throughout Perform and Blackstone.
Technical Competencies:
1-3 years of Argus Enterprise experience
Highly proficient in excel
Strong understanding of financial analysis concepts such as rates of return, cash flows and net present value
Excellent written and verbal communication skills
Ability to work well under pressure - independently handling multiple competing deadlines
Preferred Qualifications:
Bachelor's degree in real estate, economics, finance or accounting with 1-3 years of real estate financial analysis experience
Experience within a real estate or finance-related organization, private equity, investment advisor, or REIT
Ability to read and interpret lease agreements
Familiar with Microsoft Word, and PowerPoint
Knowledge of real estate fundamentals (including property management, investment trends, and leasing issues) as well as strong analytical and research abilities.
Willing to travel up to 15% - note upfront travel will be more
Financial Analyst II
Operations analyst job in North Chicago, IL
Duration: 3 months, Contract to Hire
**HYBRID Role -- 3 days in the office - currently Monday, Tuesday, Wednesday. Changing to Tuesday, Wednesday, Thursday in 2026. During the closing week it would be the 4 days of close regardless of the day**
Job Description:
What are the top 3-5 skills, experience or education required for this position:
1. Manufacturing Accounting Experience i.e., Absorption and operating variances.
2. Cost Accounting experience
3. Bachelor's in Accounting or Finance.
4. Ability to meet tight deadlines.
5. Multi-tasking
The Senior Analyst, Finance is responsible for financial accounting, cost allocation, collection of data and preparation of reports that maintain Client's cost accounting systems for businesses supported.
Key Responsibilities Include:
Leads and reviews month-end processes for businesses supported. Includes but not limited to inventory reconciliation, manufacturing variance analytics and reconciliation of general ledger accounts.
Leads plant reviews and understands the growth/performance of their business and analyzes variances of actuals vs plan.
Financial support for Plan and Update. Flash/LBE (Latest Best Estimate) preparation. Review and understand variances from Plan/Update/LBE. Provide mid-month analysis of actuals and trend against LBE to plant management.
Responsible for assisting Operations team in the identification of areas for cost reductions and operational improvements, annual budget process, periodic forecasting and periodic analysis of operations performance.
Prepare, coordinate, and develop standards for assigned business unit or product family, and ensure timely communication of information.
Maintain internal controls and account reconciliations for respective business unit to ensure appropriate asset valuation and safeguards.
Prepare and analyze journal entries as needed during month-end close process.
Provide ad hoc analysis to support complex decision making.
Qualifications:
Bachelor's degree in Accounting or Finance.
Minimum 4 years related accounting experience in a manufacturing environment required.
Knowledge and proficiency in systems, particularly MS Excel and SAP, is critical.
Possess a working knowledge of the Corporate Financial Manual (CFM) and the ability to apply the correct policy to business issues.
Strong analytical, problem solving, and communication skills.
Must be able to manage multiple priorities and achieve required timelines.
Familiarity with standard cost variance analysis preferred.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Ishan
Email: *********************************
Internal Id: 25-50852
Associate Analyst - FFP Partnerships
Operations analyst job in Chicago, IL
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
Find your future at United! We're reinventing what our industry looks like, and what an airline can be - from the planes we fly to the people who fly them. When you join us, you're joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world's biggest route network. Connect outside your team through employee-led Business Resource Groups.
Create what's next with us. Let's define tomorrow together.
Key Responsibilities:
Responsible for managing and maintaining FFP loyalty relationships with United's expanding network of Star Alliance partners and other strategic airline partners, with the goal of growing flight revenue, FFP membership, and partner revenue. The Associate Analyst will perform financial analysis of FFP air partnerships, identify strategic opportunities for partnership growth, lead select partner promotions, create or improve analytical tools/models, as well as assist in contract negotiations with air partners.
* Assist with monthly financial close, including oversight of 100s of millions of dollars of revenue and expenses exchanged across 40+ airlines partnership as well as monthly and annual forecasts
* Support large scale analytical work including the development of financial models to measure/quantify the success of existing and new air partnerships and forecasts
* Liaison with key internal stakeholders with an emphasis on the Loyalty Operations team and Loyalty IT with a focus on managing day-to-day processes
* Monitory industry trends across airlines (partners and non-partners) to share with the appropriate team SME when relevant
* Network across the wider department and company internally to learn more about the industry
Notes: This is a Chicago-based hybrid role with in-office requirements 50% of the time. This role will travel up to 5% of the time.
Qualifications
What's needed to succeed (Minimum Qualifications):
* Bachelor's degree
* 0-1 years of relevant work experience
* Models character
* Fosters teamwork
* Thinks strategically
* Delivers results
* Data querying
* Basic frequent flyer program background/understanding
* Must be legally authorized to work in the United States for any employer without sponsorship
* Successful completion of interview required to meet job qualification
* Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
* Bachelor's degree or 4 years of relevant work experience
* 1+ years' experience working with other airlines or frequent flyer programs, including financial negotiations and analysis
* Airline finances
* Loyalty principles/concepts
* Contract negotiation
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
The base pay range for this role is $53,960.00 to $70,334.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Strategy & Operations Analyst, Customer Success
Operations analyst job in Chicago, IL
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Stripe has a growing focus on our Customer Success business and opportunity to drive growth. Our team provides strategic & operational partnership to those specialized sellers, cross-functional partners, and leadership. Partnership is provided across three pillars:
* Strategy and planning
* Operations
* Analytics and insights
Within the GTM Strategy & Operations organization, our Customer Success Strategy & Operations team is dedicated to implementing business changes across operations, insights, processes, and tools. We focus on enhancing Stripe's productivity, empowering our CSMs in achieving key revenue goals and driving overall Stripe revenue. We're a global team, spanning across the Americas, Europe, and Asia Pacific.
What you'll do
The near term focus of this role is on building business foundations, which necessarily entails a focus on operational projects (process design, business cadences, systems work). This analyst is a critical person to the foundations and scale of the Customer Success business. Their responsibilities include measuring and analyzing performance, forecasting, creating dashboards, and driving process improvements.
Responsibilities
* Work cross-functionally to analyze and troubleshoot system challenges
* Conduct analysis and investigation of system operations and workflow management
* Develop reports and dashboards to meet key reporting requirements
* Oversee the management of CSM territories
* Enhance business processes through data-driven decision-making
* Define and monitor annual and quarterly OKRs
* Prepare materials for QBRs and other leadership meetings
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
* 5-6 years of operations experience in a software solutions or technology company.
* 3+ years working with a GTM or Sales organization.
* Data Analytics (SQL, creating/running complex queries and building dashboards)
* Business and operational SLA reporting.
* Communicate clearly, proactively, and concisely.
* Self-starter and comfortable dealing with ambiguity.
Preferred qualifications
* Tableau or SFDC report development experience.
* Experience as a User and Report developer in SFDC
In-office expectations
Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.
Pay and benefits
The annual US base salary range for this role is $115,100 - $172,700. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.
Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.
Auto-ApplyTrade Operations Analyst
Operations analyst job in Chicago, IL
The Department The Trade Operations Group oversees post-trade operations for the Financial Risk Management practice. It is the responsibility of Trade Operations to execute cash management transactions, reconcile cash management activity, and to ensure margin and collateral requirements are met. Trade Operations Group performs the independent reconciliation and verification of all trading performed by Capital Markets Group. It also directs trade matching, clearing, and settlement activities. Additionally, the group manages dealer and custody accounts on behalf of our clients, including account opening, onboarding, maintaining dealer records and general account administration and operations.
The Role
The Trade Operations Analyst plays a key role in driving efficiencies within the Operations team and leads the day-to-day trading, cash and reporting functions for their clients. The Trade Operations Analyst is a key part of a dynamic team that works closely with the trading and portfolio management teams and other stakeholders.
Your Responsibilities:
* Identify, perform analysis, and resolve trade and settlement breaks.
* Monitor the intraday and next day trade and cash reconciliation of client accounts.
* Oversee high level account balances and margin requirements; execute transfers to meet margin requirements.
* Work directly with counterparties, custodians, banks, and other interested parties to ensure all actions on the client's behalf are resolved and reconciled promptly.
* Produce and distribute reporting to clients and third-party service providers.
* Respond to ad-hoc requests from internal and external clients.
* Collaborate with other areas of support including Governance & Risk Management, Portfolio Management, Capital Markets and Trading, Actuarial, Trading Technology and Legal/Compliance
* Participate in onboarding and new initiatives.
* Create procedures and document process flows.
* Additional responsibilities as group continues to expand in business and complexity.
Job Knowledge, Experience Skills
Job Knowledge Required
* Bachelor's degree in finance, economics, or another similar and relevant program of study.
* Basic to Intermediate knowledge of one or more of the following products: Futures, Listed Options, Cleared OTC Derivatives, Fixed Income (Bonds and ETFs), Mutual Funds, UIT(s), Equities, and Bilateral Non-Cleared OTC Derivatives.
* Basic to Intermediate knowledge of cash and treasury management.
* Basic to Intermediate knowledge of various aspects of the post trade life cycle from beginning to termination.
Experience and Soft Skills Required
* 1-4 years of experience in treasury, trade, or investment operations.
* Exposure to fund accounting, global custody, or transfer agency operations.
* Familiarity with post trade operations vendor systems.
* Proficient in Microsoft Office with intermediate to advanced Excel capabilities.
* Strong written and verbal communication skills.
* Ability to work both independently and collaboratively.
* Solid organizational skills - especially the ability to meet project deadlines with a focus on details.
* Strong ability to work in a fast-paced, deadline-driven environment and handle multiple projects simultaneously.
* Ability to deal with ambiguity and effectively cope with change.
* Sharp critical thinking skills, sound judgment and decision-making ability, and both the ability and willingness to clearly articulate your ideas.
Location
Candidates hired into this role will be required to work in-person in the Milliman office in Chicago, IL on a weekly basis, but flexible work arrangements will be considered.
Compensation
The salary range for this role is $65,120 - $104,280, depending on a combination of factors, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, location, etc.
Benefits
We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include:
* Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners.
* Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges.
* 401(k) Plan - Includes a company matching program and profit-sharing contributions.
* Discretionary Bonus Program - Recognizing employee contributions.
* Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses.
* Paid Time Off (PTO) - Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis.
* Holidays - A minimum of 10 paid holidays per year.
* Family Building Benefits - Includes adoption and fertility assistance.
* Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria.
* Life Insurance & AD&D - 100% of premiums covered by Milliman.
* Short-Term and Long-Term Disability - Fully paid by Milliman.
Equal Opportunity
All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
Milliman & FRM Practice Mission, Values, Competencies
Our mission is to serve our clients to protect the health and financial well-being of people everywhere. We are influential market leaders, solving important problems through our deep subject matter expertise.
In fulfilling this mission and values, Milliman's professionals are helping our clients answer significant questions, such as:
* How can people provide for themselves when they no longer work?
* How can our clients efficiently finance, deliver and improve healthcare?
* How can an insurer protect its clients against the risks they face?
Since its founding in 1947, Milliman is dedicated to enduring values that govern our actions in the marketplace.
* Quality - Milliman's advice, products and client service adhere to the highest standards of quality.
* Integrity - Milliman's people demonstrate integrity in all that we do. We are committed to honesty and professionalism in our interaction with our clients and colleagues, including independent advice free of conflicts and a culture of inclusion and respect for all colleagues.
* Opportunity - Milliman is committed to embracing diversity and providing all our people opportunities to achieve their full potential including opportunities to:
* Shape their own careers
* Assist in developing the strategy of their practice
* Pursue innovations to further Milliman's mission in the marketplace
Technical Operations Analyst II
Operations analyst job in Chicago, IL
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us.
Introduction to the Team:
Expedia Group B2B connects partners across the travel industry to our leading technology, supply, and services - helping them deliver seamless travel experiences to their customers. From airlines and hotels to financial institutions and other travel platforms, we power smarter, faster, and more impactful travel solutions through the most connected marketplace in the world.
Make An Impact!
The Technical Operations Analyst II is an established team member with advance knowledge and experience that leads complex investigation and remediation for critical production service disruptions and/or service enhancements. In this role you will lead small, well defined technical projects focusing on cross functional collaboration. You will also get the opportunity to act as a mentor for junior analysts and identify opportunities for process and continuous improvement.
In This Role You Will:
Investigate critical incidents and draft concise, balanced, and evidence-based reports on findings.
Lead improvements of chronic issues or product opportunities through data analysis by partnering with key stakeholders.
Lead actions around improving customer and employee satisfaction, and support the data collection and analysis process.
Gather pertinent information and provide guidance about a problem by analyzing data and patterns and identifying underlying issues.
Implement solutions based on advanced knowledge of standard practices and previous experiences; escalate complex or unprecedented issues and needed.
Collaborate and lead investigations with others across disciplines to brainstorm and execute solutions to the most complex, uncommon problems.
Participate in development of information technology and infrastructure projects.
Develop/maintain support documentation for use by all levels of support personnel.
Help coordinate stakeholder input and collaboration efforts when developing solutions to issues.
Detect complex patterns (a figure, object, word, or sound) that are hidden in other distracting material to understand opportunities for improving services and/or products.
Break down complex information (e.g., legal, operational risk, and regulatory data) into understandable terminology and actionable concepts.
Use technical knowledge and expertise to generate comprehendible, broadly-applicable communications based on new and non-typical data.
Design differentiated technical communications (content focus, style, presentation, etc.) for various internal and external audiences based on an understanding of their differing levels of familiarity with technical language.
Ask challenging questions when empowered to do so.
Facilitate collaboration with different stakeholders with varied perspectives to develop effective solutions to issues.
Strive for optimum organizational efficiency by applying systems thinking across boundaries and making recommendations about policies/ processes.
Take a whole systems approach to analyze issues and implements holistic solutions by ensuring that linkages between structure, people, process and technology are made.
Leverage an advanced knowledge of statistical concepts to identify data variances and offer solutions.
Identify areas where efficiency and process improvement are needed within their own work area.
Articulate and present process improvement ideas to the wider business.
Apply new ideas or approaches to own work to enhance outputs.
Collaborate with team members to co-develop and solve problems.
Proactively reach out to meet peers across environment and collaborates to solve problems.
Experience and Qualifications:
3-5 years of direct and relevant experience.
Strong experience with Zendesk and/or Salesforce strongly preferred.
Certified Salesforce Administrator a plus.
You are familiar with and used JIRA as a tool to track work
You have supported day to day operations in 24x7 production or equivalent environment.
You provide technical assessments or feedback to team.
You have led investigations and remediations for high impacting service disruptions.
You have broad knowledge of infrastructure services.
You understand the concepts of managing infrastructure with code.
You have a deep understanding of observability and operational tools including interacting using Infrastructure as Code.
You are familiar with simple API and data access patterns and integration.
Proficient developing in continuous deployment and integration environments.
The total cash range for this position in Chicago is $81,000.00 to $113,500.00. Employees in this role have the potential to increase their pay up to $129,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group's family of brands includes: Brand Expedia , Hotels.com , Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group™ Media Solutions, Expedia Local Expert , CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain ********************. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
Auto-ApplySecurity Operations Analyst
Operations analyst job in Chicago, IL
Sprout Social is looking to hire a Security Operations Analyst to the Security team.
Why join Sprout's Security team?
Security sits at the intersection of empowering teams to move quickly and mitigating risks to our overall business. We are enablers who strive to hone our unique craft and minimize friction or red tape. Our security team ensures that we are designing platforms, implementing tools and building products with security in mind. This team owns the security posture of our entire organization, including our development, production environments, and internal concerns. As a part of this team, you are given the space and encouraged to stretch beyond your core function and make a deeper impact on the broader organization. In short, the work you do here matters, and you feel that day in and day out.
What you'll do
Develop and maintain rules for alerts generated from both our cloud native product and employee platforms
Triage and investigate security alerts reported through SEIM platform with IT, solution engineering and security teams
Identify additional log sources and alerting rules
Guide, support and provide analysis during and after security events following the incident response playbooks
Integrate with a maturing vulnerability management program to ensure tracking and remediation of security issues.
Monitor vulnerability sources for infrastructure and application vulnerabilities
Develop,maintain, and automate reporting to prioritize vulnerabilities for IT and solution engineering teams which drives remediation efforts
Collaborate with partners in infrastructure and engineering to measurably harden, monitor, and ensure resilience for our cloud-hosted platforms and software development lifecycle.
Use both automated and manual testing tools to find and validate vulnerabilities in infrastructure
Evolve the security posture by continuously assessing and improving the toolset managed by the security team
Participate in a security on-call schedule
What you'll bring
We're looking for someone who knows
more
than how to run a scanning tool: you'll leverage your knowledge of distributed systems to work and collaborate with engineers and IT staff to increase the protective, monitoring, reporting and mitigation capabilities of the Security team. As a cloud native company, you'll be involved in securing our cloud environments and working with SaaS-based tooling. If you are fluent in risk identification and mitigation and stay up to date on the latest security threats and trends in our industry, we'd love to talk with you!
These are the minimum qualifications that our hiring team is looking for in this role:
2+ years of information security experience
Experience in security monitoring, incident response and/or vulnerability management
Understanding of computer networking and systems (compute, storage, OS -- especially Linux) and their interactions
Additionally, these are the preferred qualifications that would indicate a particularly strong candidate:
Information security qualification such as Security+, GCIH or GSEC or equivalent
2+ years of programming experience (Python, Shell, Go)
Experience performing and improving security operations (including investigations and incidents) and tooling (SIEM, SOAR, Scanning toolkits)
Familiarity with Kubernetes and/or Containers
Within 1 month, you will:
Experience Sprout's in-depth onboarding, covering everything from our company mission and values, hearing directly from executives and founders, to deep training on our products and the value that Sprout delivers to our customers
Make a plan with your manager to set initial priorities, align on expectations for your role, plant goalposts for your career, and learn about Sprout's approach to security
Be introduced to Sprout's security stakeholders across the organization
Learn our existing tooling and begin monitoring the status of our environments
Collaborate regularly with teammates and members of our infrastructure and development teams and get up to speed on our current and future initiatives
Get regular team feedback on your approach to managing and engaging our existing risks and security capabilities
Within 3 months, you will:
Work with your manager and teammates to create and prioritize quarterly team goals
Begin to deconstruct larger security projects into smaller, more manageable deliverables
Start to understand the breadth and depth of technologies and tools under the team's purview
Review, refine and triage alerts triggered from our IDS, vulnerability management tools,and other monitoring platforms
Participate in Security on-call rotation
Build connections with members from other teams through active networking and community building to help foster a security-first culture
Within 6 months, you will:
Improve the security tooling and telemetry used at Sprout
Identify security gaps within our systems, present plans to mitigate risks, and work with teams to get them prioritized within their workstreams
Generate and improve upon internal and external security policies and standards
Help drive internal security awareness training and phishing programs
Regularly evaluate and report security health and recommendations
Have your first performance conversation with your manager, where you'll discuss your accomplishments in your role and work together to build goals for your professional growth
Partner with engineering, IT and other teams to continuously improve our ability to deliver reliable and secure services
Within 12 months, you will:
Be a go-to expert and security representative within Sprout
Help define and build the security roadmap for future work
Work and effectively communicate with other groups across the organization to ensure big-picture alignment and encourage cross-team collaboration
Own cross-organizational projects, demonstrating project management skills, consensus building, and strong leadership
Have opportunities to contribute to in-house technical presentations, employee onboarding, and workshops that share your expertise with large groups of Sprout employees
Surprise us! Use your unique ideas and abilities to change Sprout Security in beneficial ways that we haven't considered yet
Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.
Our Benefits Program
We're proud to regularly be recognized for our team, product and culture. Our benefits program includes:
Insurance and benefit options that are built for both individuals and families
Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
High-quality and well-maintained equipment-your computer will never prevent you from doing your best
Wellness initiatives to ensure both health and mental well-being of our team
Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity, and inclusion initiatives.
Growing corporate social responsibility program that is driven by the involvement and passion of our team members
Beautiful, convenient, and state-of-the-art offices in Chicago's Loop and downtown Seattle, for those who prefer an office setting
Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter.
Individual base pay is based on various factors, including work location, relevant experience and skills, the responsibility of the role, and job duties/requirements. In the United States, we have two geographic pay zones. For this role, our current base pay ranges for new hires are:
Zone 1 (New York, California, Washington): $86,240 (min), $107,800 (mid), $129,360 (max) USD annually
Zone 2 (All other US states): $78,400 (min), $98,000 (mid), $117,600 (max) USD annually
The listed ranges represent the full earning potential in this position. Starting salaries for well-qualified new hires are typically around the midpoint of the range. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.
Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout's equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout's company's 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee's full compensation package here to help you to understand our total rewards package.
Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report.
If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at accommodations@sproutsocial.com. Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation).
For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster and (2) Sprout Social's Affirmative Action Statement.
Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law.
#LI-REMOTE
Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout's Global Applicant Privacy Notice.
Auto-ApplyInvestor Operations Analyst
Operations analyst job in Evanston, IL
The Investor Operations Analyst position offers a unique opportunity to gain hands-on exposure to how a leading alternative asset manager operates. Reporting to the Company's Head of Client Services, you'll play a key role in supporting the full investor lifecycle - from onboarding new investor accounts and managing capital activity flows to fielding ad hoc inquiries from investors and the Company's external administrator.
This role is ideal for someone eager to build a foundational understanding of hedge fund structures, investor documentation, and fund operations, while learning directly from experienced profressionals across Finance, Legal, Compliance and Investor Relations. You'll gain a holistic view of how alternative investment funds are managed and what it takes to deliver a high quality client experience in a dynamic, fast-paced environment.
Responsibilities
Investor Account Onboarding:
* Work with investors and the Company's external administrator to ensure full and complete documentation associated with prospective investor accounts (knowledge of AML / KYC best practices is a plus)
* Oversee investor wires and ensure timely receipt / distribution of funds around subscription deadlines, capital calls, etc.
* Book new accounts in the Company's CRM system and other applicable internal systems
Manage Capital Activity:
* Provide support for processing all subscriptions, transfers, distribution, calls and redemptions for the Firm's external facing funds
* Maintain and reconcile investor data for tracking all pending and final capital activity
* Understand and process investor legal documentation, including but not limited to Subscription, Redemption and Transfer Documents
* Liaise with internal finance and accounting teams to ensure capital activity is properly booked across internal systems
Investor Reporting & Communication:
* Assist in the maintenance and distribution of various investor reports that are posted to the Company's investor portal or distributed via email
* Help maintain investor reporting contacts and account details in the Company's CRM system
* Assist in distribution of daily, weekly and monthly performance estimates and reports
* Track and monitor various investor reporting obligations in conjunction with the Investor Relations team
* Assist with ad hoc investor inquiries
Internal Reporting:
* Provide support to various departments in the Firm to facilitate business planning and capital flow projections
* Assist in compiling investor & fund metrics for management committee reporting
* Liaise with the external administrator to help facilitate FATCA compliance and various periodic and annual investor updates such as form ADV, BlueSky, Privacy Policy, etc
* Liaise with the Compliance team and the external administrator on investor reporting and approvals
* Provide support for key projection reports for the Compliance team and activity flows for the Marketing and Portfolio Finance teams
Other/Misc:
* Serve as the primary point of contact / liaison between the Company and its external administrator for general shareholder services management
* Participate in and lead special and recurring projects and report results to senior management
* Identify and improve internal processes
* Design and implement control techniques including liaison with systems staff to develop and implement automated solutions
* Assist in the testing and development of new processes and tools
* Establish and maintain documentation for processes and procedures
* Represent the Investor Operations team in working groups, attend meetings and participate on conference calls as required
Qualifications
* BA/BS with outstanding academic credentials
* 1-3 years business experience in the financial industry. Prior experience in fund administration/shareholder services is preferred
* Knowledgeable in trade instructions including subscription agreements, redemption notices, transfer agreements and letters of direction with either hedge fund or private equity investments
* Strong attention to detail
* Ability to balance multiple concurrent projects and prioritize work in a fast paced environment
* Ability to communicate effectively with external clients
* Superior problem solving skills with demonstrated initiative and ability to manage tasks and projects independently from start to finish
* Flexibility and adaptability to handle changing priorities pertaining to work flow
* Strong interest in furthering technological initiatives to streamline processes
* Proven ability to work both independently and within a team
* Strong analytical abilities
* Proficient in Adobe Acrobat and Microsoft Office Suite (including Outlook, Excel, Word and PowerPoint)
The annual base salary range for this position is $80,000 to $125,000 USD. The actual base salary will depend upon the candidate's relevant experience, qualifications, skills, business needs and market. This role may be eligible for a discretionary bonus and if awarded is based on a variety of factors including firm and individual performance.
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