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  • Operations Intern

    Coachusa 4.6company rating

    Operations analyst job in New Brunswick, NJ

    Operations Intern Location: New Brunswick, NJ Occasional travel to Paramus, NJ will be required for program-wide activities and internship events. Work Format: Full-Time, Onsite Coach USA, a leading provider of transportation services and mobility solutions across North America, invites motivated students to join our paid Summer 2026 Internship Program, running from May 20, 2026, through August 7, 2026. This 12-week experience connects classroom learning with real-world business operations through meaningful projects, mentorship, and professional development opportunities in a collaborative environment. Role Summary The Operations Intern will gain experience in the core business processes that keep a transportation company moving. This includes supporting logistics, safety management, and the execution of new business opportunities in partnership with local teams. Key Responsibilities Work with local teams on the planning, rollout, and execution of new contracts and opportunities Support logistics and safety management initiatives across depots Assist with operational analysis and process improvement projects Participate in cross-functional discussions to identify efficiency opportunities Skills/Qualifications Pursuing a bachelor's or master's degree in degree in Supply Chain Management, Business Administration, or Industrial Engineering or related fields Strong communication, analytical and organizational skills Interest in logistics, transportation, and safety management Compensation $18.00/hr. - $23.00/hr. Work Authorization Applicants must be authorized to work in the U.S. Coach USA does not provide visa sponsorship for internships. Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or any other protected class.
    $18-23 hourly 2d ago
  • Mainframe Batch Monitoring Operator Analyst ( Tivoli Workload Scheduler)

    It Associates 3.4company rating

    Operations analyst job in Weehawken, NJ

    Data Center Operations Analyst - MVS / ZOS - Tivoli Workload Scheduler This role is onsite in Weehawken., NJ We can provide some relocation support, if you are not local. Schedule information: 12 hour “quad” (3 on 3 off/4 on 4 off) shifts (Nights and/or Days). 16 week rotation from front half to back half of week. Weekends (Saturday and/or Sunday) and Holidays required as per Shift Schedule. The DC Ops Analyst is responsible for system monitoring, production batch monitoring, workload throughput as well as batch and system task abend recovery for internal and external client MVS / ZOS / VM/VSE environments. Primary Tools : TIVOLI WORKLOAD SCHEDULER - TWS / IWS / OPC, BMC Ops AMI, zCAM, Mainview, Control-D, Mainframe Console & HMC (Must) Ticketing Tools : Service Now / ATLAS REQUIRED QUALIFICATIONS Typically requires a Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience Experience in IT and with Data center system monitoring. Knowledge and recent experience with mainframe (TSO, SDSF, TWS, QuickRef) and server scripts (read & code Midrange/Distributed/NDM/File Transfer server knowledge) Proficient in MS Office (Excel, Word, and Outlook) Strong written / verbal Communication skills ITSM Concepts - Incident/Change/Requests/ SLAs Analytical and Critical thinking skills Key Areas of Focus for this Role Monitor and manage internal and external MVS zSeries and VM/VSE environments to ensure production processing meets internal and external client agreed service levels and requirements. High level of interaction with internal and external customers requires effective and professional communication. Complete daily shift turnover and customer checklists associated with assigned client environment. Along with written shift turnover, verbal turnover must be facilitated. Thoroughly document deviations within company's designated Incident Management tool, reflecting clear and tangible details surrounding each incident. Properly escalate all events or incidents that may impact our ability to meet agreed service levels. Ensure system IPL, maintenance and backup processes are successfully performed according to predetermined schedule and per established procedures. Ensure all operations related changes are properly documented and approved in company designated Change Management tool prior to Follow-up and close completed changes with valid and meaningful data. Adhere to company documented processing procedures for internal and external clients, as well as suggesting and requesting updates and improvements as needed to internal Operations SharePoint documentation repository. Organize tasks to work independently. Hands and feet support as required. Perform additional duties as assigned or designated by Operations management. The anticipated hourly rate range for this position is ($25.00-35.00), during the contract period. Actual hourly rate will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, retirement and/or other benefits are available after a waiting period.
    $25-35 hourly 1d ago
  • Associate Analyst/Administrator

    Talent Groups 4.2company rating

    Operations analyst job in New York, NY

    Analyzes complex business problems to be solved with technology, integration, or workflow solutions. Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost-effective manner. Configures system settings and options; plans and executes unit testing to meet business requirements. Designs and documents details of technological solutions. May provide consultation to users in the area of technology and/or lead cross functional linked teams to address business or systems issues. May support and write automated testing scripts reports, code, and business logic. Able to establish and maintain relationships with technology vendors as needed. Professional with some applicable knowledge and some actionable experience. Works effectively on tasks and is able to actively contribute. Operates defined tasks and responsibilities. Participates in technical discussions at the 'task level'. Required Skills & Experience: Client will allow any amount of experience. If there is none, this should be escalated. Required Education: Bachelor's Degree required. Four (4) years of job-related work experience can be accepted in lieu of a bachelor's degree. #LI-Hybrid
    $73k-118k yearly est. 4d ago
  • Business Analyst - P&C Insurance required

    Vertex Solutions Inc. 4.7company rating

    Operations analyst job in New York, NY

    Sr. BA with Commercial Lines P&C insurance experience Contract, 12 months Hybrid, 3 days in week in the NYC (downtown) This will move quickly for the right candidate - there are multiple positions, starting early January MUST have Property and Casualty Insurance experience, commercial specialty experience is a plus Position Description: We are looking for a seasoned Senior Business Analyst with extensive experience in the insurance sector to work on data and finance transformation projects. The ideal candidate will have a strong analytical mindset, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders. They should have a proven track record of successfully managing and delivering complex projects within the insurance domain. Experience: 10 to 15 years of experience as a Business Analyst within the insurance industry. Experience with data and/or finance transformation Strong understanding of insurance products, processes, and regulations. Excellent analytical, problem-solving, and decision-making skills. Exceptional communication and interpersonal abilities. Proficiency in business analysis tools and methodologies. Experience with project management and agile methodologies is a plus. Experience implementing VIPR a big plus Will need to provide samples of work Bachelor's degree in Business Administration, Finance, or a related field. Vertex Solutions Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law.
    $69k-98k yearly est. 1d ago
  • Business Analyst with Trade OSS

    Hcltech

    Operations analyst job in Jersey City, NJ

    HCLTech is looking for Business Analyst with Trade OSS experience to join it in advancing the technological world through innovation and creativity. Job Title: Business Analyst Position Type: Full-time Location: Jersey City, New Jersey (Onsite) Required Experience Extensive knowledge in financial products like invoice financing, trade finance, and factoring. Skilled in analyzing and redesigning business processes to optimize supply chain finance workflows. Building relationships with stakeholders, defining business requirements, and translating them into actionable solutions. Expertise in data analysis, KPIs, and reporting for business insights. Strong communication skills with the ability to present complex concepts to non-technical stakeholders. Demonstrating excellent problem-solving abilities to identify issues and provide solutions in supply chain finance. Must have skills: Trade finance experience must Expert in Supply Chain Finance Expert in Stakeholder Engagement & Requirement Gathering Good to have: Advanced Business Process Mapping Data Analytics & Reporting Advanced Problem-Solving & Critical Thinking Advanced Communication & Presentation Advanced Experience level : 10-12 years Pay and Benefits Pay Range Minimum: $ 66000 per year Pay Range Maximum: $ 124000 per year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. Compensation and Benefits: A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
    $66k-124k yearly 3d ago
  • Revenue Cycle Management Analyst

    Hoxton Circle

    Operations analyst job in New York, NY

    Role: RCM Analyst Type: Full-Time | Hybrid - Queens, NY Our client, a leading company in the home health care industry, is seeking an RCM Analyst to join their growing team. Home health care is a rapidly expanding sector, focused on delivering high-quality, patient-centered care in the comfort of people's homes. This is a unique opportunity to contribute to a mission-driven organization while gaining exposure to complex revenue cycle operations. About the Role The RCM Analyst will take full ownership of revenue cycle reporting, from design and development to ongoing delivery. This role is responsible for building RCM dashboards and monthly reports from the ground up, partnering closely with Revenue Cycle, Finance, and Operations leadership to provide clear, accurate, and actionable insights across the full revenue lifecycle. This is a highly visible position offering significant ownership and the opportunity to shape how RCM performance is measured and communicated in a fast-paced, high-volume environment. Key Responsibilities RCM Reporting & Analytics Lead the end-to-end development of Revenue Cycle reporting, from requirements gathering to dashboard creation and monthly delivery Design and maintain standardized RCM dashboards and reporting packages using Excel and Power BI Develop metrics and KPIs across the full revenue cycle, including: Authorizations and eligibility Billing timeliness and accuracy Accounts receivable aging Denials and rejections Cash collections and DSO Payer performance and trends Produce monthly RCM reports for senior leadership, ensuring accuracy, consistency, and actionable insights Data Management & Process Improvement Extract, cleanse, and reconcile large, complex data sets from billing, claims, payroll, and operational systems Establish data definitions, reporting logic, and documentation for consistency and scalability Identify data gaps and inefficiencies, partnering with stakeholders to improve processes and data quality Build repeatable, automated reporting while allowing flexibility for ad-hoc analyses Business Partnership & Insight Generation Collaborate with RCM, Finance, and Operations leadership to translate business needs into actionable reporting Analyze trends and variances, identifying risks, opportunities, and root causes within the revenue cycle Support ad-hoc analyses on payer mix, reimbursement changes, operational scale, and performance improvement Advise RCM leadership on evolving reporting as the organization grows Qualifications 2+ years of experience in Revenue Cycle Management reporting Strong understanding of healthcare revenue cycle workflows (billing, claims, AR, denials, collections) Advanced Excel skills (pivot tables, complex formulas, large data sets) Hands-on experience building dashboards and reports in Power BI Experience with high-volume, transaction-heavy data environments Ability to work independently and take ownership of reporting deliverables Why Join Competitive salary and benefits Growth opportunities in a rapidly expanding organization Collaborative, mission-driven culture Make a meaningful impact supporting caregivers and the communities they serve
    $71k-102k yearly est. 2d ago
  • Market Access Application Support Analyst

    Quanteam-North America (Rainbow Partners Group

    Operations analyst job in New York, NY

    As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values - proximity, teamwork, diversity, excellence - our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore. Context Ou client, a major Investment Bank located in NY is currently seeking a dynamic and skilled Market Access Application Support Analyst.This role is pivotal in maintaining and enhancing our high-performance trading platform and ensuring optimal operation in a fast-paced financial environment. Key Responsibilities Manage and enhance a robust trading platform utilizing cutting-edge and low-latency technologies. This platform is handling millions of daily transactions and a substantial volume of real-time financial data. Swiftly and effectively resolve complex technical issues and user queries. Monitor system performance, optimize processes, and conduct capacity planning in alignment with low latency requirements. Oversee advanced in-house solutions for order routing, data feeds, pre-trade checks, and trade reporting. Support over US based traders employing diverse strategies across various asset classes. Liaise with Exchanges and Trading Venues for the integration of new services. Collaborate with global technology teams within the organization. Develop and deploy innovative Market Access solutions to support business initiatives. Required Skills: Expertise in Unix/Linux system administration, including problem-solving and scripting (Shell, Python). Fundamental understanding of networking concepts (TCP/IP, routing, multicast). Proficiency in Windows environment management, including job maintenance and network analysis. Database skills, particularly MySQL, with the ability to perform basic queries. Knowledge of Stocks and Derivatives (Options, Warrants, Futures, Indexes, ETFs, etc.). Familiarity with American financial markets, including primary exchanges and ECNs.
    $87k-122k yearly est. 4d ago
  • Application Support Analyst

    FMX

    Operations analyst job in New York, NY

    Job Title: Application Support Analyst Hours: Shifts (flexibility to meet needs of the business) FMX Futures Exchange BGC and the world's leading global investment banks and market-making firms have partnered to create FMX, a combined US Interest Rate Futures Exchange, spot foreign exchange platform, and the world's fastest-growing US cash treasuries platform. Job Description Market Operations is globally responsible for the stability and daily IT operations for all financial trading applications for BGC Partners and associated entities. This position performs a Level 2 (L2) Production Support role for FMX U.S. Treasuries (UST), TIPS, Repos, FX, Non-Deliverable Forwards (NDF), and FMX Futures Exchange platforms, as well as other BGC Partners electronic and hybrid trading platforms. The role also supports IT Service Management activities including Incident, Problem, and Change Management, along with associated governance routines. Responsibilities Monitor and respond to technical platform and trade issues across FMX UST, TIPS, Repo, FX, NDF, and Futures trading environments. Manage communication with internal and external clients, providing proactive updates and managing expectations through to resolution. Perform in-depth technical troubleshooting (analyzing application logs, FIX logs, environment issues, and client connectivity). Utilize tools such as Grafana, Splunk, and internal dashboards to monitor system health, investigate issues, and perform log analysis. Support, monitor, and configure scheduled jobs using Autosys and Cron. Configure and maintain environmental monitoring/alerting (servers, application components, market data) using Microfocus OpsBridge (formerly HP Openview) / Sitescope. Execute software upgrades and releases, including post-deployment validation and health checks. Perform network troubleshooting to identify and resolve latency, connectivity, and data flow issues between trading systems and external clients. Build tools and automate repetitive or manual support processes. Collaborate closely with development, QA, infrastructure, and business teams to ensure production stability and operational excellence. Requirements / Skills Operating Systems: Unix/Linux, Windows Strong analytical and troubleshooting skills with a problem-solving mindset Ability to multi-task and prioritize effectively in a fast-paced trading environment Excellent communication skills: verbal, written, and interpersonal with the ability to interface effectively between technical and business teams Experience with scripting languages such as Python, Unix Shell, or Perl Understanding of external connectivity and basic networking concepts Strong Fixed Income knowledge, particularly U.S. Treasuries, Repos, TIPS, and UST Futures Electronic trading support experience strongly preferred, ideally in Fixed Income or multi-asset markets (FX, NDF, Futures) Familiarity with Equities, Fixed Income, and/or Foreign Exchange markets desirable Experience with Source Code Repositories (Git, Perforce, etc.) and software release management tools Knowledge of FIX protocol strongly preferred Experience with DB/SQL a plus Familiarity with JIRA Service Desk and ITIL-based processes desirable Basic server administration experience advantageous Additional Information To all recruitment agencies - BGC Partners & affiliates do not accept agency resumes. Please do not forward resumes to our job alias, employees, or any other company location. BGC Partners & affiliates are not responsible for any fees related to unsolicited resumes. Please contact the Recruitment function for additional details. Educational Qualifications: Bachelor's degree or Higher in Computer Science, Engineering, or a related field (or relevant work experience).
    $87k-122k yearly est. 3d ago
  • SME Product Analyst | Contract W2

    Next Gen Software Solutions LLC 3.6company rating

    Operations analyst job in Berkeley Heights, NJ

    Job Title: SME Product Analyst with Next Gen Software Solutions LLC Work Schedule: 5 days a week onsite Job Description: Credit Card Domain 15+ year of credit card, payments experience from banking industry 10+ years of experience in end-to-end lifecycle of Credit Card issuer area Expert in card application, account management, credit & terms, rewards & benefits, payment processing, billing and collection Expert in monetary processing, non-monetary processing, Credit Bureau Processing, Reissue, Month end processing, Experience in Payments, Rewards, Rules processing, Configurations, and Reporting, Experience in regulatory compliance in interest rate, and cardholder data Working knowledge of how credit card issuer lifecycle works for business / merchant, financial institutes • Good to have knowledge of BIAN methodology & standards Soft skill Collaborate with business stakeholders to understand and document current business processes and automation requirements. Ability to demonstrate, articulate functional implementation of card development projects Work with cross-functional teams to define and document detailed business requirements, including process flows, use cases, and user stories. Facilitate workshops and meetings to gather input and feedback from business users and subject matter experts Collaborate with IT teams to translate business requirements into technical specifications. Create test plans, test cases, and conduct testing to ensure that automation solutions meet business requirements. Provide training and support to end-users and ensure the successful adoption of solutions. Stay current with industry best practices and emerging automation trends. Behavioural Skills Good Communication skills Flexible to rotational shifts, 5 days WFO Team Player Ability to work in a changing environment Strong problem solving and analytical skills Ability to work independently or within a team Manage day-to-day challenges and communicate developmental risks with the technical team About Next Gen Software Solutions LLC: Next Gen Software Solutions is a trusted provider of IT Staffing and consulting services dedicated to empowering businesses with cutting-edge technology solutions and exceptional talent. We specialize in delivering tailored IT consulting services, innovative software solutions, and connecting businesses with highly skilled IT professionals. Founded and led by a dedicated U.S. Army solider, Next Gen Software Solutions is deeply rooted in the core values of integrity, discipline, commitment, and experience-principles that guide every aspect of our operations. Equal Employment Opportunity Statement: Next Gen Software Solutions LLC is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where all employees and applicants are treated respect and dignity. We do not discriminate based on race, colour, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, genetic information, veteran status, or any other legally protected characteristic under applicable federal, state, or local laws.
    $74k-100k yearly est. 2d ago
  • SME Product Analyst (Credit Card)

    Galent

    Operations analyst job in Berkeley Heights, NJ

    Credit Card Domain • 15+ year of credit card, payments experience from banking industry • 10+ years of experience in end to end lifecycle of Credit Card issuer area • Expert in card application, account management, credit & terms, rewards & benefits, payment processing, billing and collection • Expert in monetary processing, Non-Monetary processing, Credit Bureau Processing, Reissue, Month end processing, • Experience in Payments, Rewards, Rules processing, Configurations, and Reporting, • Experience in regulatory compliance in the area of interest rate, and cardholder data • Working knowledge of how credit card issuer lifecycle works for business / merchant, financial institutes • Good to have knowledge of BIAN methodology & standards Soft skill • Collaborate with business stakeholders to understand and document current business processes and automation requirements. • Ability to demonstrate, articulate functional implementation of card development projects • Work with cross-functional teams to define and document detailed business requirements, including process flows, use cases, and user stories. • Facilitate workshops and meetings to gather input and feedback from business users and subject matter experts • Collaborate with IT teams to translate business requirements into technical specifications. • Create test plans, test cases, and conduct testing to ensure that automation solutions meet business requirements. • Provide training and support to end-users and ensure the successful adoption of solutions. • Stay current with industry best practices and emerging automation trends. Behavioral Skills • Good Communication skills • Flexible to rotational shifts, 5 days WFO • Team Player • Ability to work in a changing environment • Strong problem solving and analytical skills • Ability to work independently or within a team • Manage day-to-day challenges and communicate developmental risks with the technical team
    $72k-103k yearly est. 4d ago
  • Application Support Analyst

    BGC Group 4.1company rating

    Operations analyst job in New York, NY

    Job Title: Production Support Analyst Type: Permanent Hours: Shift-based (flexibility required) About BGC Partners BGC Partners provides a wide range of financial services and trading solutions through voice, hybrid, and electronic platforms. Our technology and market expertise support clients across global markets, offering tools, data, and analytics that enhance price discovery and trade execution. Role Overview This position performs a Level 2 Production Support role within Market Operations, ensuring the stability and daily operations of BGC's trading applications. The role supports trading activity across Credit, Rates, and FX, while also participating in core IT service management processes including Incident, Problem, and Change Management. Responsibilities: Monitor trading systems and respond to production issues across platforms in Credit, Rates, and FX. Communicate with internal teams and external clients, providing timely updates and managing expectations through to resolution. Troubleshoot application and connectivity issues by reviewing logs, monitoring dashboards, and performing basic system analysis. Use internal tools such as Grafana, Splunk, and system dashboards to track platform health and investigate alerts. Support and monitor scheduled jobs and automation tasks. Assist with software releases, including environment checks and post-deployment validation. Work closely with development, QA, infrastructure, and business teams to maintain production stability. Follow ITIL-aligned processes for incidents, changes, and problem resolution. Qualifications: Familiarity with Linux/Unix and Windows operating systems. Strong analytical and troubleshooting ability with a problem-solving mindset. Ability to multitask and prioritize effectively in a fast-paced environment. Effective verbal and written communication skills for interacting with both technical and business teams. Exposure to scripting languages (Python or Shell) is a plus. Basic understanding of networking concepts such as latency, connectivity, and data flow. Interest or foundational knowledge in Credit, Rates, or FX products. Experience with SQL, FIX protocol, Git, or JIRA is beneficial but not required. Educational Qualifications: Bachelor's Degree required Salary: $70,000 - $75,000 + Bonus
    $70k-101k yearly est. 3d ago
  • Business Analyst ServiceNow CSM

    Source One Technical Solutions 4.3company rating

    Operations analyst job in Summit, NJ

    Source One is a consulting services company and we're currently looking for the following individual to work as a consultant with our direct client, a global pharmaceutical consumer goods manufacturing client in Summit, NJ. No Third-Party, No Corp to Corp, No Sponsorship Title: ServiceNow (CSM) Business Analyst Location: Summit, NJ Remote (Mon-Fri, 40 hours) must be able to work in LATAM, ANZ, APAC time zones Contract Duration: 12 months, with likely extension Pay Rate: $42.00 per hour (w2) Must Have Service Now CSM Customer Service Module experience only! Must Be Able to work in various times zones supporting LATAM, ANZ and APAC. Must Have Exceptional English Speaking Communication Skills ServiceNow Business Analyst Customer Service Module (CSM) We are seeking a ServiceNow Business Analyst for a multi-million-dollar initiative to implement ServiceNow's Customer Service Management (CSM) solution for our Call Center operations in LATAM, specifically Colombia. This role will involve collaboration with teams globally, including regions such as India, LATAM, ANZ, APAC, and potentially EMEA. Key Responsibilities: • Act as the primary Business Analyst for the implementation of ServiceNow's Customer Service Management (CSM) module. • Collaborate effectively with system integrators (e.g., SAP, Twilio/WhatsApp/WebMethods MFT), client technical teams, business stakeholders, and the Project Manager to ensure smooth project execution. • Lead weekly project plan calls, ensuring the team remains on track and documenting meeting notes and action items. • Capture and document user stories and requirements using Agile methodologies (e.g., JIRA, Scrum, Confluence). • Manage testing processes and ensure business engagement and participation in User Acceptance Testing (UAT). • Develop new enhancements for the CSM module, leveraging experience with various instances of ServiceNow. • Lead architectural reviews for necessary review boards to ensure that solutions align with technical standards and business needs. • Identify and articulate project risks and concerns, knowing when to escalate issues to appropriate stakeholders. • Maintain a high-level understanding of system integrations and IT architecture models to inform project decisions. • Document weekly status reports and communications using Microsoft PowerPoint and Excel. • Liaise with Business Analysts to review platform enhancement opportunities and identify value-added initiatives. Qualifications: • 5-8 years of solid experience in business analysis, preferably within Supply Chain IT and ServiceNow CSM. • Proven ability to perform business analysis duties for ServiceNow implementations, particularly with the CSM module. • Experience with ServiceNow is mandatory; familiarity with ServiceNow Contact Center solutions is a plus. • Experience working on complex IT-led projects across multiple workstreams. • Strong collaboration and communication skills, with the ability to work effectively with diverse teams across different geographical locations. • English is a must • Flexibility to work across various time zones to align with global project teams. • Proven experience leading architectural reviews and engaging with relevant review boards. Additional Information: • Collaborate closely with the manager to lead a capacity team based in India, primarily working on EST time to deliver continuous improvement initiatives.
    $42 hourly 5d ago
  • Business System Analyst - Payments Domain

    Ltimindtree

    Operations analyst job in Jersey City, NJ

    About US: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 750 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ******************** Job Title: BSA-Payments Domain Work Location Jersey City, NJ Remote Job Description: The Business Systems Analyst (BSA) in the Payments domain will act as a liaison between business stakeholders and technology teams to deliver solutions that support payment processing, clearing, and settlement systems. The role involves gathering requirements, analyzing business processes, and ensuring compliance with industry standards and regulatory requirements. Collaborate with business stakeholders to understand payment-related requirements and translate them into functional specifications. Analyze existing payment systems and processes to identify gaps, inefficiencies, and opportunities for improvement. Work closely with development teams to ensure technical solutions align with business needs and regulatory standards. Support integration of payment systems with internal and external platforms (ACH, SWIFT ,Wire Transfers, ISO 20022). Conduct impact analysis for changes in payment regulations and standards. Prepare detailed documentation including business requirements, process flows, and use cases. Assist in testing activities (UAT, SIT) and validate payment workflows. Act as a subject matter expert for payment systems and provide guidance during troubleshooting and incident resolution. Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
    $67k-96k yearly est. 3d ago
  • Sales Operations Analyst/ Data Analyst/ Go-to-Market Analyst

    Flexton Inc.

    Operations analyst job in New York, NY

    Job Title: Sales Operations Analyst/ Data Analyst/ Go-to-Market Analyst # of Headcount: 1 Duration: 12m Pay Range: $82.98 - $106.71 (Please note that the pay rate will range from 82% - 100% based on your location.) Hybrid - NY - Tues/ Wed/ Thursday Required Technical Skills SQL - nonnegotiable. Must be used daily; essential for pulling data from the warehouse and building backend tables for dashboards. Python - preferred/strongly desired. Used to automate processes and accelerate workflows. Intermediate+ level preferred Tableau - mission critical. Candidates must have consistent experience building and maintaining dashboards (not just one-off dashboards). We are looking for a Sales Operations Manager to join our team. As a Sales Operations Manager, you will assist with various new and existing programs managed by the GTM Operations team. In this role, you will leverage your analytical abilities, superior communication, and relationship building skills to provide timely support and solutions to partners and successful program execution. Basic Qualifications: • BA/BS degree in business, engineering, information systems or related discipline • 6+ years of experience in consulting, data analytics, or operations role • Experience working with SQL, Python, Tableau, MS Excel, MS Power Point, O365. Preferred Qualifications: • Ability to present data in an effective, actionable manner and learn new software quickly • Ability to work effectively with cross-functional teams • Experience working with large datasets • Practical understanding of business, technology, big data and/or entrepreneurship • Excellent communication and analytical skills • Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
    $62k-89k yearly est. 2d ago
  • Salesforce Business Analyst

    Signature It World Inc.

    Operations analyst job in Parsippany-Troy Hills, NJ

    Title: Senior Business Analyst (Functional) - Salesforce Duration: Contract This role is remote, candidates should be within a commutable distance from Parsippany, NJ, as the client prefers candidates to be on-site when necessary. NOTE : We are looking for a Pure Business Analyst (BA) with excellent soft skills, someone who can effectively identify business problems. We do not want candidates who have primarily been involved in Salesforce configuration or enhancements, development, or any technical stuff. The ideal candidate should possess deep knowledge of Salesforce Sales Cloud specifically. While a background in the manufacturing domain is no longer required, it would still be a significant advantage. Need candidates who have been part of medium to large scale project implementations JOB DESCRIPTION SUMMARY We are seeking a Senior Business Analyst Consultant with Salesforce experience that will have responsibility for eliciting business needs, specifying user stories/use cases, modeling processes, evaluating system impacts, performing detailed analysis, prioritizing business requests, and partnering with the project team to ensure the successful delivery of new system capabilities, enhancements, and fixes in support of various applications. ESSENTIAL DUTIES 70%: Work with constituents across the organization to understand current processes, systems and opportunities and capture requirements for new processes, systems, user interfaces and user experiences through various methods, including to but not limited to requirements gathering sessions, interviews, surveys, workshops, etc. Collaborate with vendor partners and internal team members to communicate needs and requirements and determine appropriate solutions. Advise on best practices. Document current and future state in various forms including functional requirements, user stories, wireframes, interface designs, workflows, swim-lane diagrams, presentations, etc. for appropriate audiences including C-Level, business stakeholders and technical teams. 20%: Collaborating with IT Development (onshore/offshore) and QA to ensure appropriate and adequate system testing is performed. Facilitating, coordinating and execution of User Acceptance Testing (UAT). 5%: Providing guidance, reviewing work and providing feedback to other team members. 5%: Performing other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES ● Experience capturing, and documenting B2B customer centric requirements, with a focus on minimizing customer pain points, and providing visibility into operational data. ● Eliciting, documenting, and mapping Salesforce data to/from 3rd party and custom systems (SAP, Data Lake, etc.) ● Perform analysis and design using various methods, including: business requirements, functional specifications, user stories/acceptance criteria, use cases, swim lanes, and process flows, swim lane diagrams, AS-IS / TO-BE diagrams, and mock-ups/wireframes. ● Understanding of best practices with Digital User Interface designs and User Experience. ● Experience with visually modeling requirements using tools. ● Experience in SDLC and Agile/Scrum methodology. ● Experience in Jira. ● Experience with documenting requirements for integrations between enterprise systems. ● Strong experience in business process design and workflow analysis. ● Strong knowledge and execution of IT Standards, Policies and Procedures. ● Knowledge of Information Security Practices. ● Knowledge of Project Management Methodologies & Tools. ● Experience in working with multiple data sources and ERPs ● Experience in the Manufacturing Industry is a plus. ● Google Suite and Lucid Charts knowledge is a plus. ● Experience with Salesforce Sales Cloud and Experience Cloud is a plus. LEVEL BASED EDUCATION / EXPERIENCE ● Bachelor's Degree in Computer Science, Information Systems, Business (with IT focus), or related majors and/or track record of work experience in areas described above. ● 5+ years' experience in systems analysis and design with a proven record of successful medium to large scale project implementations, preferably in enterprise Business-to-Business durableable goods, construction, or building materials. manufacturing. ● Certified Business Analysis Professional (CBAP) or similar certification is a plus. Thanks and Regards, Manisha Dabral Signature IT World Inc. *********************
    $67k-95k yearly est. 4d ago
  • Chargebacks & Rebates Analyst

    Insight Global

    Operations analyst job in Florham Park, NJ

    Day to Day: We are looking for a Chargebacks & Rebates Analyst to join one of our large generic pharmaceutical organizations in the Florham Park, NJ, area. We do not need an individual who is a Gross-To-Net Subject Matter Expert, but an individual with chargebacks & rebates experience (preferably someone with iContracts experience). This role will focus on managing and enhancing gross-to-net analytics, reporting, and forecasting. The consultant will work cross-functionally with Finance, Sales, and Commercial teams to ensure deductions and accruals are accurate, well-documented, and timely. Gross-to-Net Accruals & Analysis, including supporting the monthly close process by reviewing, validating, and booking GTN accruals (e.g., chargebacks, rebates, admin fees, returns, and Medicaid). *This position is hybrid, 3 days onsite per week in Florham Park, NJ. Must Haves: -Pharmaceutical experience -5-7 years of Financial Analysis, Chargebacks/Rebates experience -Experience with iContracts, Model N or a similar software (preferred, flexible) -Advanced experience with Excel and comfortable presenting information/data through PowerPoint slides
    $70k-97k yearly est. 1d ago
  • Guidewire Business Analyst with PolicyCenter & SBT Exp

    Valuemomentum 3.6company rating

    Operations analyst job in Piscataway, NJ

    About role: We are seeking a highly skilled Business Analyst - Guidewire (Commercial Lines) to join our dynamic team. The ideal candidate will lead product inception and configuration efforts for Guidewire Commercial Lines implementations, leveraging Guidewire SBTs and cloud expertise to deliver impactful business solutions. Responsibilities Lead pre inception and inception for Commercial Lines products using Guidewire SBTs Ensure inception plan is created, maintained, and kept up-to-date for various releases. Document Product Model using SBTs and state variations Document requirements for Guidewire PolicyCenter, BillingCenter, and ProducerEngage Hands on experience of working on projects implemented using Agile methodologies. Experience of interacting with Business stakeholders and IT stakeholders to understand the requirements and translate them into functional requirements that can be used by Development and Testing Teams Identify and document when business requirements which are not in scope (NFRs) Provide direction, mentorship, and daily guidance to Business Analysts to keep analysis efforts aligned with business and delivery goals. Actively perform hands-on requirements gathering, analysis, and documentation to support efforts, in addition to providing oversight and guidance. Lead, mentor & coordinate with the offshore team. Support User Acceptance Testing by ensuring timely BA responsiveness to UAT requests, triaging issues reported by testers, and coordinating necessary fixes. Foster strong relationships with business stakeholders to build trust, deepen understanding of business processes and objectives, and ensure analysis deliverables are aligned with goals. Knowledge, Skills & Experience: The incumbent must have- An overall work experience ranging between 7-12 years, with at least 5 years of Guidewire PolicyCenter implementation experience for Commercial Lines. Guidewire cloud upgrade experience and Guidewire Cloud ACE Certification mandatory. Guidewire SBT experience mandatory and strong experience on implementing Commercial lines on Guidewire suite. About ValueMomentum: ValueMomentum is a leading solutions provider for the global property and casualty insurance industry, supported by deep domain and technology capabilities. We help insurers stay ahead with sustained growth and high performance for enhancing stakeholder value and fostering resilient societies. Trusted by over 100 insurers, ValueMomentum is one of the largest services providers exclusively focused on the property and casualty. ValueMomentum is headquartered in Piscataway, NJ, with state-of-the-art delivery centers in Piscataway, NJ; Hyderabad, Pune, and Coimbatore in India; Toronto in Canada; and London in the United Kingdom.
    $75k-98k yearly est. 4d ago
  • Transportation Services Senior Analyst

    Us Tech Solutions 4.4company rating

    Operations analyst job in New Brunswick, NJ

    The Transportation Services Senior Analyst is a member of the Inter-Regional Transport Excellence operations team at client, responsible for flawless execution of inter-region transport lanes, managed door-to-door. The role involves day-to-day operational issue management, transportation/logistics coordination, project management with freight forwarders, shipping sites, and supply planning. The Senior Analyst ensures consistent product availability, highest levels of customer experience, and supports process improvement projects using methodologies like Six Sigma and FPX. Other duties include presenting performance metrics to management, managing coordination, track & trace and exception management for transportation lanes, leading or participating in operational vendor management meetings, and collaborating with DC and manufacturing facilities to coordinate and manage freight. The role is business-facing, working closely with internal and external stakeholders across a highly matrixed and global organization. The analyst also acts as a SME for launches, projects, CIPs, and cost service projects, supporting event management, tenders, lane implementations, and driving operational analytics to improve business efficiency. Responsibilities: Door-to-door operational management of inter-region transport lanes, including issue management, freight coordination, and supply planning Lead process improvement projects to drive reliability and cost efficiency for inter-regional transport moves Present performance metrics and project updates to management Coordinate, track & trace and manage exceptions for segment transportation lanes Lead or participate in vendor management meetings and manage daily tactical relationships with vendors Partner with client Deliver Quality to maintain operations within the quality framework Act as the primary point of contact for communication with shipment sites and logistics providers regarding shipment flows, documentation, delays, and quality events Conduct operational analytics for day-to-day business efficiencies Support global bids, event management, tenders, lane implementation, and cross-functional collaboration Encourage inclusion, transparency, and teamwork across the matrixed organization Empower team members for speed, agility, and accountability Experience: Minimum 2 years of experience, preferably in Planning, Distribution, Manufacturing, Transportation, Logistics, Customer Service or Supply Chain Operations Hands-on industry experience in transportation operations Strong communication capabilities and high accountability skills. MS Office proficiency Must be able to read dashboards and working knowledge of project management tools (Microsoft Project, GNATT, RACI, Lessons Learned, FMEA, etc.) Preferred Skills & Experience: Experience or internship in Six Sigma/Process Excellence tools, training and/or certification Familiarity with Alteryx and Tableau analytics Strong vendor management and influencing skills Experience with large-scale or global transport operations Ability to support tenders, service issue resolution, and lane implementation Previous experience presenting to multiple levels of management Experience supporting launches, cost improvement projects, service projects, and cross-regional event management Experience building and maintaining stakeholder relationships-internal and external Skills: Logistics Goods Transport Education: Associate or Bachelors About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Azhar Email: **************************** Internal Id: 25-53775
    $108k-147k yearly est. 1d ago
  • Information Technology Analyst

    Pride Health 4.3company rating

    Operations analyst job in New York, NY

    Job Title: Information Technology Analyst I Duration: 3 Months assignment with possible extension Schedule: 7a-3p - 5 days/week (including weekends). Hours if resource works Saturday &/or Sunday will be 9a-5p regardless of shift they are booked for. Pay Range: $25 - $28/Hour Requirements: Bachelors or equivalent exp (R). Degree in computer science (P). 1-2 yr exp (P). Excellent analytical, problem solving , written and verbal communication skills, strong customer service skills. (R). Ability to work within a team environment (R). “Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors”
    $25-28 hourly 4d ago
  • Tableau Data & Financial Analyst (Only US CITIZEN)

    Ampstek

    Operations analyst job in Jersey City, NJ

    Mandatory Requirements: • Domain Experience: Telecom • Industry Experience: Finance domain • Strong leadership skills • 5-8 years of experience • Proactive and dynamic, able to understand required reports, run them, and present findings to the Verizon leadership team Role Overview: This position is a combination of Data Analyst and Financial Analyst. Strong skills in Excel, Tableau, and Smartsheet are key, with solid experience in both financial and operational reporting. Responsibilities: • Develop and maintain data infrastructure • Gather data from multiple sources, maintain datasets, and ensure data integrity (Proficiency in nSAP/1ERP is advantageous) • Perform data analysis and management reporting • Identify, analyze, and interpret trends using advanced Excel/Tableau/Smartsheet features • Conduct financial and operational performance analysis • Produce reports for performance tracking, budgeting, planning, and forecasting • Create impactful data visualizations using Excel, Tableau, and/or Smartsheet • Collaborate with stakeholders and present findings clearly • Support process improvements and streamline reporting workflows
    $60k-93k yearly est. 1d ago

Learn more about operations analyst jobs

How much does an operations analyst earn in Irvington, NJ?

The average operations analyst in Irvington, NJ earns between $51,000 and $111,000 annually. This compares to the national average operations analyst range of $44,000 to $90,000.

Average operations analyst salary in Irvington, NJ

$75,000

What are the biggest employers of Operations Analysts in Irvington, NJ?

The biggest employers of Operations Analysts in Irvington, NJ are:
  1. CoreWeave
  2. VIRSIG
  3. ManpowerGroup
  4. City of Toronto
  5. SF Staffing Solutions
  6. Transform Consulting Inc.
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