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Become An Operations Analyst

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Working As An Operations Analyst

  • Interacting With Computers
  • Analyzing Data or Information
  • Making Decisions and Solving Problems
  • Getting Information
  • Thinking Creatively
  • Mostly Sitting

  • $70,000

    Average Salary

What Does An Operations Analyst Do

Operations research analysts use advanced mathematical and analytical methods to help organizations solve problems and make better decisions.

Duties

Operations research analysts typically do the following:

  • Identify and solve real-world problems in areas such as business, logistics, healthcare, or other fields
  • Collect and organize information from a variety of sources, such as computer databases, sales histories, and customer feedback
  • Gather input from workers involved in all aspects of a problem or from others who have specialized knowledge, so that they can help solve the problem
  • Examine information to figure out what is relevant to a problem and what methods might be used to analyze it
  • Use statistical analysis, simulations, predictive modeling, or other methods to analyze information and develop practical solutions to business problems
  • Advise managers and other decision makers on the impacts of various courses of action to take in order to address a problem
  • Write memos, reports, and other documents explaining their findings and recommendations for managers, executives, and other officials

Operations research analysts are involved in all aspects of an organization. They help managers decide how to allocate resources, develop production schedules, manage the supply chain, and set prices. For example, they may help decide how to organize products in supermarkets or help companies figure out the most effective way to ship and distribute products.

Analysts must first identify and understand the problem to be solved or the processes to be improved. Analysts typically collect relevant data from the field and interview clients or managers involved in the business processes being examined. Analysts show the implications of pursuing different actions and may assist in achieving a consensus on how to proceed.

Operations research analysts use sophisticated computer software, such as databases and statistical programs, and modeling packages, to analyze and solve problems. Analysts use these mathematical programs to simulate current and future events and evaluate alternative courses of action. Analysts break down problems into their various parts and analyze the effect that different changes and circumstances would have on each of these parts. For example, to help an airline schedule flights and decide what to charge for tickets, analysts may take into account the cities that have to be connected, the amount of fuel required to fly those routes, the expected number of passengers, pilots’ schedules, maintenance costs, and fuel prices.

There is no one way to solve a problem, and analysts must weigh the costs and benefits of alternative solutions or approaches in their recommendations to managers.

Because problems are complex and often require expertise from many disciplines, most analysts work on teams. Once a manager reaches a final decision, these teams may work with others in the organization to ensure that the plan arrived at is successful.

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How To Become An Operations Analyst

Although applicants may need a master’s degree for most operations research positions, a bachelor’s degree is enough for some entry-level positions. Because few schools offer bachelor’s and advanced degree programs in operations research, analysts typically have degrees in other, related fields.

Education

Although some employers prefer to hire applicants with a master’s degree, many entry-level positions are available for those with a bachelor’s degree. Although some schools offer bachelor’s and advanced degree programs in operations research, some analysts have degrees in other technical or quantitative fields, such as engineering, computer science, analytics, or mathematics.

Because operations research is based on quantitative analysis, students need extensive coursework in mathematics. Courses include statistics, calculus, and linear algebra. Coursework in computer science is important because analysts rely on advanced statistical and database software to analyze and model data. Courses in other areas, such as engineering, economics, and political science, are useful because operations research is a multidisciplinary field with a wide variety of applications.

Continuing education is important for operations research analysts. Keeping up with advances in technology, software tools, and improved analytical methods is vital.

Other Experience

Many operations research analysts who work with the military are veterans of the U.S. Armed Forces. 

Some positions may require applicants to undergo a background check in order to attain a security clearance. 

Important Qualities

Analytical skills. Operations research analysts use a wide range of methods, such as forecasting, data mining, and statistical analysis, to examine and interpret data. They must determine the appropriate software packages and understand computer programming languages to design and develop new techniques and models.

Communication skills. Operations research analysts often present their data and conclusions to managers and other executives. They also need to communicate technical information to people without a technical background.

Critical-thinking skills. Operations research analysts must be able to figure out what information is relevant to their work. They also must be able to evaluate the costs and benefits of alternative solutions before making a recommendation.

Interpersonal skills. Operations research analysts typically work on teams. They also need to be able to convince managers and top executives to accept their recommendations.

Math skills. The models and methods used by operations research analysts are rooted in statistics, calculus, linear algebra, and other advanced mathematical disciplines.

Problem-solving skills. Operations research analysts need to be able to diagnose problems on the basis of information given to them by others. They then analyze relevant information to solve the problems.

Writing skills. Operations research analysts write memos, reports, and other documents explaining their findings and recommendations.

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Operations Analyst Jobs

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Operations Analyst Career Paths

Operations Analyst
Business Analyst Manager Finance Manager
Senior Finance Manager
11 Yearsyrs
Business Analyst Senior Finance Analyst
Manager Finance Planning And Analysis
8 Yearsyrs
Business Analyst Project Manager
Manager, Project Management
9 Yearsyrs
Analyst Consultant Project Manager
Service Delivery Manager
10 Yearsyrs
Analyst Finance Analyst Senior Finance Analyst
Finance Planning Manager
8 Yearsyrs
Analyst Finance Analyst Senior Accountant
Reporting Manager
8 Yearsyrs
Finance Analyst Senior Finance Analyst
Finance Project Manager
8 Yearsyrs
Operations Manager Project Manager Purchasing Manager
Global Supply Chain Manager
11 Yearsyrs
Operations Manager Operations Director
Assistant Vice President Operations
8 Yearsyrs
Operations Manager Operations Project Manager
Senior Operations Project Manager
10 Yearsyrs
Consultant Information Technology Manager
Service Desk Manager
7 Yearsyrs
Supply Chain Analyst
Senior Supply Chain Analyst
7 Yearsyrs
Team Leader Production Supervisor Quality Manager
Process Improvement Manager
10 Yearsyrs
Team Leader Customer Service Manager Call Center Manager
Workforce Manager
7 Yearsyrs
Consultant Senior Business Analyst Implementation Manager
Integration Manager
9 Yearsyrs
Operation Supervisor Shipping Supervisor Shipping Manager
Fulfillment Manager
7 Yearsyrs
Technical Analyst Desktop Support Analyst Service Desk Analyst
Incident Manager
9 Yearsyrs
Team Leader Property Manager Asset Manager
Vending Manager
7 Yearsyrs
Systems Analyst Project Leader Support Lead
Business Support Manager
8 Yearsyrs
Senior Analyst Program Manager Operations Program Manager
Global Operations Manager
10 Yearsyrs
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Do you work as an Operations Analyst?

Help others decide if this is a good career for them

Average Length of Employment
Staff Analyst 3.8 years
Procedure Analyst 3.4 years
Senior Analyst 3.3 years
Production Analyst 3.2 years
Operations Analyst 3.0 years
Analyst Lead 2.9 years
Analyst 2.4 years
Associate Analyst 2.4 years
Top Careers Before Operations Analyst
Internship 10.5%
Analyst 6.9%
Consultant 3.8%
Specialist 3.5%
Manager 3.1%
Supervisor 3.0%
Top Careers After Operations Analyst
Analyst 7.8%
Consultant 5.8%
Manager 4.3%
Associate 3.9%

Do you work as an Operations Analyst?

Operations Analyst Demographics

Gender

Male

52.4%

Female

37.9%

Unknown

9.7%
Ethnicity

White

58.1%

Hispanic or Latino

15.4%

Black or African American

11.5%

Asian

11.1%

Unknown

4.0%
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Foreign Languages Spoken

Spanish

41.4%

French

9.9%

Chinese

8.4%

Mandarin

8.2%

German

4.2%

Portuguese

4.1%

Hindi

3.2%

Cantonese

2.7%

Japanese

2.6%

Italian

2.5%

Russian

2.4%

Korean

1.7%

Arabic

1.6%

Urdu

1.5%

Gujarati

1.1%

Carrier

1.1%

Vietnamese

1.0%

Polish

1.0%

Greek

0.7%

Ukrainian

0.6%
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Operations Analyst Education

Schools

University of Phoenix

21.8%

New York University

6.8%

Northeastern University

6.8%

Strayer University

4.9%

Drexel University

4.8%

Arizona State University

4.5%

DePaul University

4.3%

Webster University

4.1%

Pennsylvania State University

4.0%

University of Florida

3.9%

Florida State University

3.9%

University of South Florida

3.9%

University of Houston

3.6%

University of Maryland - University College

3.6%

Georgia State University

3.3%

Villanova University

3.3%

University of Texas at Dallas

3.2%

University of Delaware

3.2%

Southern New Hampshire University

3.1%

American University

3.1%
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Majors

Business

34.2%

Finance

14.4%

Accounting

7.9%

Economics

4.5%

Management

4.5%

Computer Science

4.4%

Computer Information Systems

3.8%

Marketing

3.4%

Information Technology

2.9%

Psychology

2.5%

Communication

2.5%

Criminal Justice

2.5%

Political Science

2.3%

Project Management

1.9%

Supply Chain Management

1.5%

Human Resources Management

1.5%

Information Systems

1.5%

Management Information Systems

1.4%

English

1.4%

Mathematics

1.3%
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Degrees

Bachelors

49.3%

Masters

24.7%

Other

13.6%

Associate

7.1%

Certificate

3.5%

Doctorate

1.0%

Diploma

0.8%

License

0.2%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$70,000
View Detailed Salary Report
$50,000
Min 10%
$70,000
Median 50%
$70,000
Median 50%
$70,000
Median 50%
$70,000
Median 50%
$70,000
Median 50%
$70,000
Median 50%
$70,000
Median 50%
$98,000
Max 90%
Best Paying Company
Facebook
Highest Paying City
Redwood City, CA
Highest Paying State
Alaska
Avg Experience Level
2.7 years
How much does an Operations Analyst make at top companies?
The national average salary for an Operations Analyst in the United States is $70,598 per year or $34 per hour. Those in the bottom 10 percent make under $50,000 a year, and the top 10 percent make over $98,000.

Real Operations Analyst Salaries

Job Title Company Location Start Date Salary
Trading Operations Analyst Virtu Financial Operating LLC New York, NY Jan 10, 2016 $175,000
Operations Analyst Facebook, Inc. Menlo Park, CA May 18, 2015 $147,261
PBM Operations Analyst Rxadvance Corporation Southborough, MA Oct 01, 2015 $140,000
People Technology and Operations Analyst Google Inc. Sunnyvale, CA Feb 16, 2015 $138,000
Staffing and Operations Analyst Google Inc. New York, NY Jun 25, 2015 $132,558
Offshore Operations Analyst Select Portfolio Servicing, Inc. West Valley City, UT Jan 12, 2015 $132,000
Operations Analyst Video Eye, Inc. Burbank, CA Jan 13, 2015 $130,062
Strategic Operational Analyst Uber Technologies Inc. Washington, DC Jul 12, 2015 $130,000
Strategy & Operations Analyst III Enova Financial Chicago, IL Nov 18, 2015 $130,000
Operations Analyst, Commercial Operations & Resource Effectiveness Indivior, Inc. Richmond, VA May 24, 2016 $128,606
Operations Analyst, HR AIG Employee Services, Inc. New York, NY May 18, 2016 $125,000
Offshore Operations Analyst Select Portfolio Servicing, Inc. West Valley City, UT Nov 23, 2015 $123,000
Development Operations Analyst Bullseye Jobs Inc. Odessa, TX Mar 04, 2015 $121,700
Operational/Modeling Analyst Starpoint Solutions New York, NY May 05, 2015 $83,480
Operations Analyst Aerotek, Inc. Fremont, CA Dec 28, 2015 $83,200
Operation Analyst C.J. Maintenance Inc. Columbia, MD Jul 12, 2015 $82,763
Operations Analyst Salebuild, Inc. Redwood City, CA May 01, 2015 $82,550
Operations Analyst Salebuild, Inc. Redwood City, CA Apr 27, 2015 $82,550
Operations Analyst Squaretrade, Inc. San Francisco, CA Jun 25, 2015 $82,534 -
$100,000
Operations Analyst 2 Cypress Semiconductor Corporation San Jose, CA Aug 31, 2016 $64,958 -
$78,000
Operations Analyst Sunnyworld International, Inc. Bellevue, WA Sep 23, 2015 $64,697
Operations Analyst Sephora USA, Inc. San Francisco, CA Aug 28, 2015 $64,210 -
$82,534
Technical Operations Analyst IBM India Pvt. Ltd. Bentonville, AR Sep 04, 2015 $64,200
Technical Operations Analyst IBM India Pvt. Limited Bentonville, AR Sep 03, 2015 $64,200

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Top Skills for An Operations Analyst

  1. New Procedures
  2. Financial Statements
  3. Ensure Compliance
You can check out examples of real life uses of top skills on resumes here:
  • Cross-trained fellow employees on various operational functions including new procedures in order to foster increased teamwork and collaboration.
  • Performed detailed analysis of financial statements for 55 dialysis facilities, and used analysis to prepare monthly operating and management reports.
  • Administered biannual survey to all National Boards Of Pharmacy and other governing boards to ensure compliance with state-specific prescription regulations and guidelines
  • Provided superior customer service and work quality while demonstrating attention to detail, flexibility and innovation in resolving problems.
  • Designed and developed data entry operational guidelines and training modules for new hires, staff development and cross-training initiatives.

What is it like to work as an Operations Analyst

3.0

Its a nice job but it has its drawbacks

September 11, 2019 on Zippia

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Top 10 Best States for Operations Analysts

  1. Virginia
  2. Minnesota
  3. Delaware
  4. District of Columbia
  5. Missouri
  6. Rhode Island
  7. Arizona
  8. Hawaii
  9. New Hampshire
  10. Washington
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