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Program Operations Analyst

Caci International
Ashburn, VA
Time Type: Full time
Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

**General Description**

CACI is looking for a program operational analyst to support operational duties as part of a program management office for a large program in Northern, VA. Must be able to possess and apply expertise on multiple complex work assignments, which may be broad in nature, requiring originality and innovation in determining how to efficiently accomplish tasks, and will contribute to deliverables and performance metrics where applicable. Must have a strong math and analytical skills, preferably with knowledge based on prior work experience, and strong organizational skills, with the ability to prioritize and multi-task. Must also be able to compile and analyze financial information to prepare reports. This position is responsible for ensuring that all assigned work activities are performed in a timely manner while maintaining the highest quality of performance. This position will also support other program operation functions.

**Responsibilities:**

Serves as a Program Operations Analyst who will be responsible for:

+ Support internal cost trackers with labor from weekly labor report, ODC's, materials, travel.

+ Verify processes and procedures are being followed (i.e. travel authorizations).

+ Review employee expenses

+ Generate/review labor reports for time charging accuracy

+ Work with technical leads to develop cost estimates and basis of estimates

+ Assist in the development of new processes and refine existing process to enhance quality and productivity

+ Reviewing and evaluating work and preparing periodic performance reports

+ Monitor consistent subcontractor funding

+ Consistently ensuring product quality and timeliness of efforts

+ Support monthly IPMR activities

**Required Skills:**

+ Must be a U.S. Citizen with at least an interim Secret clearance

+ College degree (B.S.) in Business, Accounting or Finance (Experience accepted in lieu of degree)

+ 2 years+ of related professional experience

+ Strong analytical skills

+ Proficient with MS Excel

+ Excellent written and verbal communication skills

+ Familiarity with the general IT practices and terminology

+ Highly responsible, team-oriented individual with very strong work ethic; self-starter

**Desired Skills:**

+ Ability to contribute to the development of innovative principles and ideas.

+ Experience working on unusually complicated problems and providing creative solutions, exhibiting resourcefulness.

+ Periodically develops data which goes beyond existing boundaries of information in field.

+ Acts independently to expose and resolve problems.

What We Can Offer You:

- We've been named a Best Place to Work by the Washington Post.

- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

- We offer competitive benefits and learning and development opportunities.

- We are mission-oriented and ever vigilant in aligning our solutions with the nation's highest priorities.

- For over 55 years, the principles of CACI's unique, character-based culture have been the driving force behind our success.

Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

As required by Executive Order 14042, Federal contractor employees are required to be fully vaccinated against COVID-19 by December 8, 2021 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination before starting employment with CACI.
New
3d ago

Cybersecurity Operations Analyst, Applied Cryptography

Visa
Ashburn, VA
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays.

This position is for a Cybersecurity Associate Operations Analyst in the Applied Cryptography team who will assist in implementation, maintenance, documenting and support of Visa's Encryption Services, Public Key Infrastructure(PKI) and implemented key management systems and Host Security Modules (HSM) support. This opportunity will provide ongoing training and growth for the incumbent who desires to continually learn and improve.

Essential Functions

* Assist in the maintenance and support of all Enterprise Encryption Services protecting Data at Rest, Data inflight, and Transaction Data.
* Partner with senior members to evaluate upgrades and new products & technologies for the enterprise encryption solutions.
* Proactively identify and recommend process improvement to reduce risk and improve operational efficiency and present complex security subjects to internal work groups and projects
* Document design, installation, and Operations & Maintenance guides
* Assist in audit and compliance related documentations
* Assist and maintain internal inventory of assets
* Implement changes and support end-to-end Visa PKI infrastructure. Deploy, maintain, and troubleshoot systems for PKI and HSM data protection systems in accordance with standard procedures and change control policies and procedures
* Support Certificate Management requests as per pre-defined set of procedures and within agreed Service Level Agreements (SLA).
* Resolve problem tickets and assist other staff members as needed
* Monitor and troubleshoot PKI & HSM infrastructure services for problem and failures, providing support and resolutions.
* Support Data Encryption Deployment and Applied Cryptography HSM & Key Management teams
* Provide onsite support of encryption technologies such as general purpose and payment HSMs.
* Support and facilitate the Global Key Custodian Program, PKI Vetter program
* Work with the FIPS 140-2 level 2+ certified Hardware Security Modules, Key Management systems
* Work with multiple database protection functionalities including Native and Transparent Data Encryption as well as operating systems and file systems.

Basic Qualifications

* 3-5 years of Operations Center, CyberSecurity or systems and application Support or Bachelor's Degree in Computer Science or a related field of study.
* Be a flexible, self-motivated and results-oriented team player with an attention to meeting tight project timelines and schedules.
* The ability to build relationships to collaborate effectively with other functional areas and understand the operational and cultural issues relevant to achieving superior results

Preferred Qualifications

* Familiar with wide range of key management systems, certificate automation solutions, operating systems, security protocols and native and transparent database protection functionalities.
* Cloud security data protection experience
* Understanding and experience with the cryptography fundamentals
* Authorization to work in the U.S.; our preference is not to sponsor applicants for work visas in connection with this position.

Work Hours: Varies upon the needs of the department

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
23d ago

Project Operations Analyst

Engility Corporation
Chantilly, VA
SAIC is seeking a Project Operations Analyst to provide direct assistance to the Program Manager, Deputy Program Manager, Line Managers and all employees on a dynamic contract supporting an Intelligence Community customer. The candidate will need strong organizational and communication skills to support our fantastic team in operating our program office effectively and efficiently. Absolute confidentiality and a high degree of professionalism are critical to this position.
Job Responsibilities:

* Ensure office operates smoothly and efficiently.
* Report office progress to Program Manager/contract leadership and work with them to improve office operations and procedures.
* Track On-boarding / Off-boarding activities for new and departing team members.
* Maintain office seating plans/mapping
* Coordinate with ITO, facilities, security, etc. to ensure a productive office environment
* Plan networking/teambuilding events for staff.
* Manage team organization chart changes.
* Managing/updating personnel directory for the organization.
* Continuously look for ways to increase organization, improve efficiency, and solve problems while meeting deadlines.
* Support preparation of technical reports.
* Possess ability to work with others to obtain and understand technical content and prepare documents and reports for delivery to customer(s).
* Collect inputs from team members and prepare CDRL deliverables.
* Edit technical reports & presentations.
* Review formal and informal deliverables and team documents for grammatical, spelling, accuracy, and clarity of meaning.
* Utilize MS Word to format (i.e. build Table of Contents, List of Figure, List of Tables, etc.) professional documents for project internal and external releases.
* Maintain repository of documentation.
* Proactively take charge of situations and understand the importance and urgency of issues while maintaining a calm and organized environment. Use independent judgment, initiative and tact to make administrative decisions, resolve issues and escalate to the appropriate areas in a timely manner with careful regard for confidentiality and in accordance with the company's policies and procedures.

REQUIRED EDUCATION AND EXPERIENCE:

* High School diploma or GED.
* Bachelor's degree preferred, but years of experience accepted in lieu of a degree
* Five (5) years overall experience with at least two (2) years of that experience being in a Government program/business oriented position.
* MUST possess and maintain a TS/SCI security clearance with recent polygraph.

Required Skills:

* Extensive experience performing and tracking tasks/actions.
* Proficient skills with MS Office Suite (Word, Excel, PowerPoint, Project).
* Possess professional verbal and written communication skills
* Be attentive to details.
* Motivated, self-starter with demonstrable ability and experience in working effectively with teams but also independently with minimal supervision.
* Demonstrated ability to accomplish tasks under pressure with limited supervision.
* Must possess a desire to learn while working and ability to interact professionally with all levels of staff.
* Ability to appropriately handle sensitive and confidential information is essential.
* Ability to determine and anticipate needs of leadership team and offer assistance where capable.

COVID Policy: Prospective and/or new employees will be required to adhere with SAIC's vaccination policy. Full vaccination will be required before the start of employment in order to work onsite at an SAIC location. If applicable, prospective or new employees may seek an exemption to the vaccination requirement at Contact Us and must have an approved exemption prior to the start of their employment. Employees working onsite at a customer location must comply with customer requirements which may include mandatory vaccination, mandatory attestation regarding one's vaccination status and mandatory weekly or bi-weekly testing.
23d ago

Project Operations Analyst

SAIC (Science Applications Int.)
Chantilly, VA
SAIC is seeking a Project Operations Analyst to provide direct assistance to the Program Manager, Deputy Program Manager, Line Managers and all employees on a dynamic contract supporting an Intelligence Community customer. The candidate will need strong organizational and communication skills to support our fantastic team in operating our program office effectively and efficiently. Absolute confidentiality and a high degree of professionalism are critical to this position.
Job Responsibilities:

* Ensure office operates smoothly and efficiently.
* Report office progress to Program Manager/contract leadership and work with them to improve office operations and procedures.
* Track On-boarding / Off-boarding activities for new and departing team members.
* Maintain office seating plans/mapping
* Coordinate with ITO, facilities, security, etc. to ensure a productive office environment
* Plan networking/teambuilding events for staff.
* Manage team organization chart changes.
* Managing/updating personnel directory for the organization.
* Continuously look for ways to increase organization, improve efficiency, and solve problems while meeting deadlines.
* Support preparation of technical reports.
* Possess ability to work with others to obtain and understand technical content and prepare documents and reports for delivery to customer(s).
* Collect inputs from team members and prepare CDRL deliverables.
* Edit technical reports & presentations.
* Review formal and informal deliverables and team documents for grammatical, spelling, accuracy, and clarity of meaning.
* Utilize MS Word to format (i.e. build Table of Contents, List of Figure, List of Tables, etc.) professional documents for project internal and external releases.
* Maintain repository of documentation.
* Proactively take charge of situations and understand the importance and urgency of issues while maintaining a calm and organized environment. Use independent judgment, initiative and tact to make administrative decisions, resolve issues and escalate to the appropriate areas in a timely manner with careful regard for confidentiality and in accordance with the company's policies and procedures.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:

* High School diploma or GED.
* Bachelor's degree preferred, but years of experience accepted in lieu of a degree
* Five (5) + years overall experience with at least two (2) years of that experience being in a Government program/business oriented position.
* MUST possess and maintain a TS/SCI security clearance with recent polygraph.

Required Skills:

* Extensive experience performing and tracking tasks/actions.
* Proficient skills with MS Office Suite (Word, Excel, PowerPoint, Project).
* Possess professional verbal and written communication skills
* Be attentive to details.
* Motivated, self-starter with demonstrable ability and experience in working effectively with teams but also independently with minimal supervision.
* Demonstrated ability to accomplish tasks under pressure with limited supervision.
* Must possess a desire to learn while working and ability to interact professionally with all levels of staff.
* Ability to appropriately handle sensitive and confidential information is essential.
* Ability to determine and anticipate needs of leadership team and offer assistance where capable.

COVID Policy: Prospective and/or new employees will be required to adhere with SAIC's vaccination policy. Full vaccination will be required before the start of employment in order to work onsite at an SAIC location. If applicable, prospective or new employees may seek an exemption to the vaccination requirement at Contact Us and must have an approved exemption prior to the start of their employment. Employees working onsite at a customer location must comply with customer requirements which may include mandatory vaccination, mandatory attestation regarding one's vaccination status and mandatory weekly or bi-weekly testing.

Overview

SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $6.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability
23d ago

Project Operations Analyst

SAIC
Chantilly, VA
**SAIC is seeking a Project Operations Analyst to provide direct assistance to the Program Manager, Deputy Program Manager, Line Managers and all employees on a dynamic contract supporting an Intelligence Community customer. The candidate will need strong organizational and communication skills to support our fantastic team in operating our program office effectively and efficiently. Absolute confidentiality and a high degree of professionalism are critical to this position.**
**Job Responsibilities:**

+ **Ensure office operates smoothly and efficiently.**

+ **Report office progress to Program Manager/contract leadership and work with them to improve office operations and procedures.**

+ **Track On-boarding / Off-boarding activities for new and departing team members.**

+ **Maintain office seating plans/mapping**

+ **Coordinate with ITO, facilities, security, etc. to ensure a productive office environment**

+ **Plan networking/teambuilding events for staff.**

+ **Manage team organization chart changes.**

+ **Managing/updating personnel directory for the organization.**

+ **Continuously look for ways to increase organization, improve efficiency, and solve problems while meeting deadlines.**

+ **Support preparation of technical reports.**

+ **Possess ability to work with others to obtain and understand technical content and prepare documents and reports for delivery to customer(s).**

+ **Collect inputs from team members and prepare CDRL deliverables.**

+ **Edit technical reports & presentations.**

+ **Review formal and informal deliverables and team documents for grammatical, spelling, accuracy, and clarity of meaning.**

+ **Utilize MS Word to format (i.e. build Table of Contents, List of Figure, List of Tables, etc.) professional documents for project internal and external releases.**

+ **Maintain repository of documentation.**

+ **Proactively take charge of situations and understand the importance and urgency of issues while maintaining a calm and organized environment. Use independent judgment, initiative and tact to make administrative decisions, resolve issues and escalate to the appropriate areas in a timely manner with careful regard for confidentiality and in accordance with the company's policies and procedures.**

**Qualifications**

**REQUIRED EDUCATION AND EXPERIENCE:**

+ **High School diploma or GED.**

+ **Bachelor's degree preferred, but years of experience accepted in lieu of a degree**

+ **Five (5) + years overall experience with at least two (2) years of that experience being in a Government program/business oriented position.**

+ **MUST possess and maintain a TS/SCI security clearance with recent polygraph.**

**Required Skills:**

+ **Extensive experience performing and tracking tasks/actions.**

+ **Proficient skills with MS Office Suite (Word, Excel, PowerPoint, Project).**

+ **Possess professional verbal and written communication skills**

+ **Be attentive to details.**

+ **Motivated, self-starter with demonstrable ability and experience in working effectively with teams but also independently with minimal supervision.**

+ **Demonstrated ability to accomplish tasks under pressure with limited supervision.**

+ **Must possess a desire to learn while working and ability to interact professionally with all levels of staff.**

+ **Ability to appropriately handle sensitive and confidential information is essential.**

+ **Ability to determine and anticipate needs of leadership team and offer assistance where capable.**

COVID Policy: Prospective and/or new employees will be required to adhere with SAIC's vaccination policy. Full vaccination will be required before the start of employment in order to work onsite at an SAIC location. If applicable, prospective or new employees may seek an exemption to the vaccination requirement at Contact Us (https://www.saic.com/contact/contact\_us) and must have an approved exemption prior to the start of their employment. Employees working onsite at a customer location must comply with customer requirements which may include mandatory vaccination, mandatory attestation regarding one's vaccination status and mandatory weekly or bi-weekly testing.

REQNUMBER: 2114667

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability
22d ago

Staffing Operations Analyst I - 2657

CGI Group Inc.
Sterling, VA
CGI has an immediate need for a Staffing Operations Analyst I to join our financial services team in one of our selected CGI locations. Due to the current COVID-19 status, candidates will not be required to work within the physical work location at this time. When COVID-19 restrictions are lifted, they will be required to be located within the proximity of the assigned CGI location.

This is an exciting opportunity to work in a fast-paced team environment supporting one of the largest leaders in the secondary mortgage industry. We take an innovative approach to supporting our client, working side-by-side in an agile environment using emerging technologies.

* We partner with 15 of the top 20 banks globally, and our top 10 banking clients have worked with us for an average of 26 years!

* We have over 73,000+ CGI Members in 40 countries and over 5k+ loyal Clients who are leveraging our end-to-end services across the globe

The Operations Management Team (PMO) supports the Client and project team on all facets of the recruitment, staffing, and onboarding lifecycles. This team is also responsible for the support of system access, VPN, timesheets, billable and non-billable rates, Work Order/Task Order approvals, background investigations, RFIs and RFPs, and all other PMO specific needs.

CGI is seeking a Staffing Operations Analyst I that can support the recruitment and staffing, onboarding, and contractor conversions of our resources. In addition, this position plays a critical role in data driven decisions, presentation of metrics, and audit of our internal (SharePoint - Ensemble) and external (NJOYN, CRM) databases (Ensemble - SharePoint). His position will be directly involved in overseeing full recruiting and staffing lifecycle all technical, functional, and management level opportunities.
Your future duties and responsibilities:

Recruitment & Selection

* Collaborate with hiring managers to ensure job requirements and expectations are clearly understood in the STF Request Tracker (Internal requisition tracker) to post out to appropriate applicant tracking systems (Resource Management Tool, NJOYN, etc.)
* Manage the creation, completion, cancellation, and revision(s) of STF requests through the Resource Management tool
* Research and recommend ways to optimize candidate tracking within SharePoint - Ensemble.
* Serve as back-up for creating STF requests, creating candidate tracker entries, initiating background investigations, scheduling interviews, retrieving interview feedback and updating candidate tracker entries appropriately, and declining candidates (as necessary).
* Ensure data in Client's candidate tracker is in alignment with candidate data in NJOYN (CGI's Applicant Tracking System)
* Generate staffing metrics report for weekly tower staffing calls include STFs (requisitions) and candidates assigned, along with status updates and review of pending statuses
* Generate Vendor staffing metrics for preferred vendors, in support of contract management sourcing and weekly staffing discussions with Service Delivery Directors.

Onboarding

* Review, revise, and complete information necessary for onboarding within the Onboarding Request tracker
* Send out Onboarding Request e-mail to hiring manager to ensure project codes, location, managers, and status updates are completed
* Monitor background investigation clearance, Work Order/Task Order approvals, immigration status transfers, start date confirmations, and projected start date changes
* Distribute out new hire email confirmations for new hires starting in the following week.

Contractor Conversions

* Conduct weekly audits on subcontractor terminations and new hires against the Client roster
* Follow up on convertible contractors with SDDs to update statuses for conversion initiation accordingly
* Gather feedback and update Conversion tracker on a weekly basis
* Inform Operations team on confirmed conversion dates for subcontractors to members
* Create requisitions in NJOYN to support recruiters on initiating conversions, offer approvals, etc.
* Generate and distribute conversion reports on subcontractors and freelancers for Client Partnership Management Office (CPMO) meetings on a monthly basis

Required qualifications to be successful in this role:

* Must have 2+ years of relevant experience performing in an administrative and database management capacity
* Must have extensive knowledge and hands-on experience in Excel to include data audits, scrubs, pivots, and commonly used formulas (V-Lookup, Concatenate, Match, etc.)
* Ability to maintain flexibility and positivity with rapidly changing and often time sensitive requirements
* Ability to proactively identify and suggest recommendations for process improvements
* Willingness to work on special projects as needed
* Excellent communication skills, both written and spoken
* Solid MS office abilities to include Excel, MS PowerPoint, MS SharePoint, MS Outlook, MS Word.
* Analytical skills and ability to interpret data
* Ability to effectively communicate and interact with all levels of the CGI, subcontractor, and customer organization.

Desired qualifications

* 2+ years of hands-on experience with SharePoint libraries and lists

EDUCATIONAL REQUIREMENT

Bachelor's degree in Management Information Systems, Organizational Development, or relevant field

Skills:

* Business Analysis
* Data Analysis
* Database
* SharePoint development

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com.

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Qualified applicants with arrest and conviction records are welcome to apply.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.
12d ago

Medicaid State Operations Analyst

Anthem, Inc.
Reston, VA
SCHEDULE: Full-time

Responsible for researching, analyzing, documenting and coordinating the resolution of escalated and/or complex claims issues for the Health Plan and requires expert knowledge of all systems, tools and processes.
Primary duties may include, but are not limited to:

+ Receiving and responding to state or federal regulatory complaints related to claims

+ Managing health plan dispute escalations

+ Quality review of various dispute outcomes

+ Managing complex system issues

+ Managing state updates

Qualifications

Requirements:

+ BA/BS degree

+ Minimum of 5 years of claims research and/or issue resolution or analysis of reimbursement methodologies within the health care industry

+ Or any combination of education and experience which would provide an equivalent background

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For , is ranked as one of the 2020 World's Most Admired Companies among health insurers by Fortune magazine, and a 2020 America's Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

REQNUMBER: PS60835
15d ago

Security Operations Center (SOC) Analyst (Night Shift)

XOR Security
Herndon, VA

XOR Security is currently seeking several talented Mid-level SOC Analyst (Night Shift) to support an Agency-level SOC at DHS. The SOC program provides comprehensive Computer Network Defense and Response support through 24×7×365 monitoring and analysis of potential threat activity targeting the enterprise. SOC Analysts will conduct security event monitoring, advanced analytics and response activities in support of the CND operational mission. To support this vital mission, XOR staff are on the forefront of providing Advanced CND Operations, and Systems Engineering support to include the development of advanced analytics and countermeasures to protect critical assets from hostile adversaries. To ensure the integrity, security and resiliency of critical operations, we are seeking candidates with diverse backgrounds in cyber security systems operations, analysis and incident response. Strong written and verbal communications skills are a must along with the ability to work shift. The ideal candidate will have a solid understanding of cyber threats and information security in the domains of TTP's, Threat Actors, Campaigns, and Observables. Additionally, the ideal candidate would be familiar with intrusion detection systems, intrusion analysis, security information event management platforms, endpoint threat detection tools, and security operations ticket management.

Required Qualifications:
  • 12 hour shifts Sun - Wed, or Wed - Sat (7PM-7AM)
  • Minimum of 1 years of experience in network defense environments.
  • Active Secret or DHS Agency Clearance.
  • Strong analytical and technical skills in computer network defense operations, ability to lead efforts in Incident Handling (Detection, Analysis, Triage), Hunting (anomalous pattern detection and content management) and Malware Analysis.
  • Prior experience and ability to with analyzing information technology security events to discern events that qualify as a legitimate security incidents as opposed to non-incidents. This includes security event triage, incident investigation, implementing countermeasures, and conducting incident response.
  • Previous hands-on experience with a Security Information and Event Monitoring (SIEM) platforms and/or log management systems that perform log collection, analysis, correlation, and alerting is required (preferably within Splunk or ArcSight).
  • Ability to develop rules, filters, views, signatures, countermeasures and operationally relevant applications and scripts to support analysis and detection efforts.
  • Strong logical/critical thinking abilities, especially analyzing security events (windows event logs, Tanium queries, network traffic, IDS events for malicious intent).
  • Strong proficiency Report writing - a technical writing sample and technical editing test will be required if the candidate has no prior published intelligence analysis reporting, excellent verbal and written communications skills and ability produce clear and thorough security incident reports and briefings.
  • Excellent organizational and attention to details in tracking activities within various Security Operation workflows.
  • A working knowledge of the various operating systems (e.g. Windows, OS X, Linux, etc.) commonly deployed in enterprise networks, a conceptual understanding of Windows Active Directory is also required, and a working knowledge of network communications and routing protocols (e.g. TCP, UDP, ICMP, BGP, MPLS, etc.) and common internet applications and standards (e.g. SMTP, DNS, DHCP, SQL, HTTP, HTTPS, etc.).
  • Experience with the identification and implementation of counter-measures or mitigating controls for deployment and implementation in the enterprise network environment.
  • Experience with one or more of the following technologies: Network Threat Hunting (Sqrrl), Big Data Analytics (Splunk), Endpoint Threat Detection and Response (Tanium), SIEM (ArcSight), workflow and ticketing (HP Service Manager), Intrusion Detection System (IBM ISS).
  • Ability to support coverage requirements for various shifts during holidays and weekends when required.
  • Ability to work greater than 40 hours per week as needed (occasional night and weekend work required) and/or a 10-12 hour shift in a single day.
Desired Qualifications:
  • Should have Bachelor's Degree in Information Technology, Cyber Security, Computer Science, Computer Engineering, or Electrical Engineering.
  • For Mid-level analysts, one or more certifications for CND Analysts: GCIA, GCED, GCFA, GCFE, GCTI, GNFA, GCIH, ECSA, CHFI, CISSP, CEH, CND.
  • An understanding in researching Emerging Threats and recommending monitoring content within security tools.
  • Experience in analyzing netflow data and packet capture (PCAP).
  • Experience with one or more of the following technologies, specific tools listed in parentheses: Network Threat Hunting (Sqrrl), Big Data Analytics (Splunk), Endpoint Threat Detection (Tanium), SIEM (ArcSight), workflow and ticketing (HP Service Manager), and Intrusion Detection/Prevention System (IBM ISS).
Closing Statement:

XOR Security offers a very competitive benefits package including health insurance coverage from first day of employment, 401k with a vested company match, vacation and supplemental insurance benefits.

XOR Security is an Equal Opportunity Employer (EOE). M/F/D/V.

Citizenship Clearance Requirement
Applicants selected may be subject to a government security investigation and must meet eligibility requirements - US CITIZENSHIP REQUIRED.

New
5d ago

Staffing Operations Analyst I - 2657

CGI Technologies and Solutions, Inc.
Sterling, VA
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**Staffing Operations Analyst I - 2657**

**Category:** Administration

**City:** Sterling, Virginia, US United States

**Position ID:** J1021-1530

**Employment Type:** Full Time

**Position Description:**

CGI has an immediate need for a Staffing Operations Analyst I to join our financial services team in one of our selected CGI locations. Due to the current COVID-19 status, candidates will not be required to work within the physical work location at this time. When COVID-19 restrictions are lifted, they will be required to be located within the proximity of the assigned CGI location.

This is an exciting opportunity to work in a fast-paced team environment supporting one of the largest leaders in the secondary mortgage industry. We take an innovative approach to supporting our client, working side-by-side in an agile environment using emerging technologies.

• We partner with 15 of the top 20 banks globally, and our top 10 banking clients have worked with us for an average of 26 years!

• We have over 73,000+ CGI Members in 40 countries and over 5k+ loyal Clients who are leveraging our end-to-end services across the globe

The Operations Management Team (PMO) supports the Client and project team on all facets of the recruitment, staffing, and onboarding lifecycles. This team is also responsible for the support of system access, VPN, timesheets, billable and non-billable rates, Work Order/Task Order approvals, background investigations, RFIs and RFPs, and all other PMO specific needs.

CGI is seeking a Staffing Operations Analyst I that can support the recruitment and staffing, onboarding, and contractor conversions of our resources. In addition, this position plays a critical role in data driven decisions, presentation of metrics, and audit of our internal (SharePoint - Ensemble) and external (NJOYN, CRM) databases (Ensemble - SharePoint). His position will be directly involved in overseeing full recruiting and staffing lifecycle all technical, functional, and management level opportunities.

**Your future duties and responsibilities:**

Recruitment & Selection

• Collaborate with hiring managers to ensure job requirements and expectations are clearly understood in the STF Request Tracker (Internal requisition tracker) to post out to appropriate applicant tracking systems (Resource Management Tool, NJOYN, etc.)

• Manage the creation, completion, cancellation, and revision(s) of STF requests through the Resource Management tool

• Research and recommend ways to optimize candidate tracking within SharePoint - Ensemble.

• Serve as back-up for creating STF requests, creating candidate tracker entries, initiating background investigations, scheduling interviews, retrieving interview feedback and updating candidate tracker entries appropriately, and declining candidates (as necessary).

• Ensure data in Client's candidate tracker is in alignment with candidate data in NJOYN (CGI's Applicant Tracking System)

• Generate staffing metrics report for weekly tower staffing calls include STFs (requisitions) and candidates assigned, along with status updates and review of pending statuses

• Generate Vendor staffing metrics for preferred vendors, in support of contract management sourcing and weekly staffing discussions with Service Delivery Directors.

Onboarding

• Review, revise, and complete information necessary for onboarding within the Onboarding Request tracker

• Send out Onboarding Request e-mail to hiring manager to ensure project codes, location, managers, and status updates are completed

• Monitor background investigation clearance, Work Order/Task Order approvals, immigration status transfers, start date confirmations, and projected start date changes

• Distribute out new hire email confirmations for new hires starting in the following week.

Contractor Conversions

• Conduct weekly audits on subcontractor terminations and new hires against the Client roster

• Follow up on convertible contractors with SDDs to update statuses for conversion initiation accordingly

• Gather feedback and update Conversion tracker on a weekly basis

• Inform Operations team on confirmed conversion dates for subcontractors to members

• Create requisitions in NJOYN to support recruiters on initiating conversions, offer approvals, etc.

• Generate and distribute conversion reports on subcontractors and freelancers for Client Partnership Management Office (CPMO) meetings on a monthly basis

**Required qualifications to be successful in this role:**

• Must have 2+ years of relevant experience performing in an administrative and database management capacity

• Must have extensive knowledge and hands-on experience in Excel to include data audits, scrubs, pivots, and commonly used formulas (V-Lookup, Concatenate, Match, etc.)

• Ability to maintain flexibility and positivity with rapidly changing and often time sensitive requirements

• Ability to proactively identify and suggest recommendations for process improvements

• Willingness to work on special projects as needed

• Excellent communication skills, both written and spoken

• Solid MS office abilities to include Excel, MS PowerPoint, MS SharePoint, MS Outlook, MS Word.

• Analytical skills and ability to interpret data

• Ability to effectively communicate and interact with all levels of the CGI, subcontractor, and customer organization.

Desired qualifications

• 2+ years of hands-on experience with SharePoint libraries and lists

EDUCATIONAL REQUIREMENT

Bachelor's degree in Management Information Systems, Organizational Development, or relevant field

**Skills:**

+ Business Analysis

+ Data Analysis

+ Database

+ SharePoint development

**What you can expect from us:**

**Build your career with us.**

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned** .

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Qualified applicants with arrest and conviction records are welcome to apply.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.
14d ago

Legal Billing Ops Analyst

DLA Piper
Reston, VA
_DLA Piper is an equal opportunity employer. All applicants will be treated without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, military or veteran status, gender identity, or any other factor protected by law. Job applicant poster viewing center. (https://mandatoryview.com/productview)_

The DLA Piper Business Operations Center LLC, a wholly-owned subsidiary of DLA Piper LLP, is committed to attracting, developing, and retaining the best people across our practice and business service groups. We are looking for collaborative, results-oriented people who enjoy working in a fast-paced environment and have exceptional problem-solving skills.
If you are a highly talented Legal Billing Ops Analyst, we want to hear from you!

This position can sit in any of our US offices.

The Accounting team is a collaborative and talented team of finance and accounting professionals who help the firm make business decisions by providing accurate and actionable financial information.

The team ensures the accuracy of the firm's financial records and provides insight and recommendations on the financial position of the firm to senior leadership.

The Accounting department is a fast-paced environment. Our expectations and goals are high, and so is the level of teamwork: when it comes to meeting goals, we take an all-hands-on-deck approach. We also offer the opportunity to work on a variety of interesting projects, outside of the cyclical accounting routine, that will challenge and provide career growth.

Minimum Requirements:

+ Bachelor's degree in preferably Business Administration, Accounting, Finance, or Business Process Management from an accredited institution

+ 3 years of Ebilling, Billing, Business analysis or IT project management experience preferably in a law firm environment

+ BillBlast or EbillingHub experience

+ Excellent communication (verbal and written) and interpersonal skills are required to interact with various colleagues and business stakeholders

+ Strong analytical skills and comfort in summarizing and communicating project scope and execution

+ Strong attention to detail

+ Experience using Microsoft Office; Microsoft Excel, including use of vlookup and PivotTable functions

+ Organized self-starter with the ability to handle a large number of projects at one time and meet multiple concurrent deadlines

What will your day look like?

You will interact with business stakeholders to understand their business problems and define solution requirements. You will perform all aspects of Ebilling with in-depth knowledge of industry best practices, supporting daily operations and functions. You will analyze business processes and supporting systems, develop business cases, build metrics, and perform reporting.

Additionally, you will document and communicate functional and system requirements, build process-flow diagrams, support project management, and reporting efforts. You will Liaise with project participants and follow up routinely to ensure effective communication and completion of tasks. You will interface with IT and various departments to support the execution of cross-functional project requirements and perform system testing and requirements validation.

To learn more about DLA Piper, please visit our website (https://www.dlapiper.com/en/us/)

We offer exceptional career opportunities in an environment that is challenging, rewarding, and, we believe, truly different from our competitors. Our employees enjoy a competitive benefits package and a dynamic and diverse environment in which they can build a long and fruitful career and reap the rewards of their success.

Agency candidates will not be considered

**Job:** _Accounting_

**Organization:** _Accounting_

**Title:** _Legal Billing Ops Analyst_

**Location:** _Illinois-Chicago_

**Requisition ID:** _21000596_

**Other Locations:** _United States-District of Columbia-Washington, United States-Florida-Miami, United States-California-San Francisco, United States-California-San Diego, United States-California-Los Angeles, United States-Arizona-Phoenix, United States-Maryland-Baltimore, United States-Delaware-Wilmington, United States-Minnesota-Minneapolis, United States-North Carolina-Raleigh, United States-Texas-Austin, United States-Washington-Seattle, United States-California-East Palo Alto, United States-Virginia-Reston, United States-New Jersey-Short Hills, United States-California-Sacramento, United States-Pennsylvania-Philadelphia, United States-Florida-Tampa, United States-Texas-Houston, United States-New Jersey-Northfield, United States-Texas-Dallas, United States-Georgia-Atlanta, United States-New York-New York, United States-Massachusetts-Boston_
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Average Salary For an Operations Analyst

Based on recent jobs postings on Zippia, the average salary in the U.S. for an Operations Analyst is $67,820 per year or $33 per hour. The highest paying Operations Analyst jobs have a salary over $94,000 per year while the lowest paying Operations Analyst jobs pay $48,000 per year

Average Operations Analyst Salary
$67,000 yearly
$33 hourly
Updated October 23, 2021
48000
10 %
67000
Median
94000
90 %

Highest Paying Cities For Operations Analyst

0 selections
CityascdescAvg. salaryascdescHourly rateascdesc
Arlington, VA
$80,404
$38.66
San Francisco, CA
$80,047
$38.48
Jersey City, NJ
$77,060
$37.05
Washington, DC
$75,440
$36.27
Wilmington, DE
$75,021
$36.07
New York, NY
$74,260
$35.70

5 Common Career Paths For an Operations Analyst

Business Analyst

Business analysts are employees who are responsible for interpreting business data and coming up with business solutions. They are well-versed in whatever business the company is in, and they have strong business acumen. They collect data related to the business and then interpret and analyze the data. Business analysts should be able to conduct different levels of analyses and must also be able to create a sound study. Once the analysis is done, they provide recommendations or strategic direction to decision-makers that will help the business become sustainable and grow.

Analyst

Analysts are employees or individual contributors with a vast experience in a particular field that help the organization address challenges. They help the organization improve processes, policies, and other operations protocol by studying the current processes in place and determining the effectiveness of those processes. They also research industry trends and data to make sound inferences and recommendations on what the company should do to improve their numbers. Analysts recommend business solutions and often help the organization roll out these solutions. They ensure that the proposed action plans are effective and produce the desired results.

Finance Analyst

A finance analyst is responsible for evaluating a company's financial data and historical reports to assess investment opportunities and provide accurate financial statements in support of business strategies and company performance prediction. A financial analyst's duties also include suggesting recommendations to boost operations efficiency and grow revenues, researching the current market performance and economic trends to adjust budget goals as needed, and managing client portfolios. Finance analysts must have excellent critical and analytical thinking skills to identify the best actions for the company's profitability.

Operations Manager

Operations managers are in charge of running the main business of the organization. They ensure that the business is running smoothly from an operations standpoint. They make sure that the processes in place produce the necessary output by implementing quality control measures. They also manage finances and ensure that there is enough budget to keep the operations of the business running. They also ensure that the production of goods or services is cost-efficient. Operations managers also handle people-related concerns. They are responsible for interviewing candidates, choosing the ones to hire, and ensuring that individuals assigned to operations are properly trained.

Consultant

Consultants are individuals who were tapped by a company or an organization to work on a specific activity, depending on their field of expertise. They act as guides for the organization in undertaking projects that are related to their field. Consultants would usually assist organizations in planning, often giving advice when the need arises. They would, at times, take the lead in activities that involve data gathering and interpretation of data gathering results so that they can provide solid recommendations on actions that the organization may undertake. They may also guide the organization in implementing any changes brought about by their consultancy and in evaluating the effectiveness of the changes.

Illustrated Career Paths For an Operations Analyst