We calculated that 12% of Operations Analysts are proficient in Customer Service, SQL, and Data Analysis. They’re also known for soft skills such as Writing skills, Math skills, and Interpersonal skills.
We break down the percentage of Operations Analysts that have these skills listed on their resume here:
Some of the skills we found on operations analyst resumes included "customer service," "sql," and "data analysis." We have detailed the most important operations analyst responsibilities below. Arguably the most important personality trait for an operations analyst to have happens to be writing skills. An example from a resume said this about the skill, "operations research analysts write memos, reports, and other documents explaining their findings and recommendations." Additionally, other resumes have pointed out that operations analysts can use writing skills to "improved underwriting excel templates through vba programming language. " Another trait important for fulfilling operations analyst duties is math skills. According to a operations analyst resume, "the models and methods used by operations research analysts are rooted in statistics, calculus, linear algebra, and other advanced mathematical disciplines." Here's an example of how operations analysts are able to utilize math skills: "monitored, compiled, and reported call volumes and staffing and performance statistics for all business units. " Operations analysts are also known for interpersonal skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a operations analyst resume: "operations research analysts typically work on teams" We also found this resume example that details how this skill is put to the test: "provided a high level of customer service and client relations based on outstanding communication and interpersonal skills. " In order for certain operations analyst responsibilities to be completed, the job requires the skill "problem-solving skills." According to an operations analyst resume, "operations research analysts need to be able to diagnose problems on the basis of information given to them by others" As an example, this snippet was taken directly from a resume about how this skill applies: "resolved loan issues that led to new procedures to load loans onto the system at conversion. " Yet another important skill that an operations analyst must demonstrate is "analytical skills." Operations research analysts use a wide range of methods, such as forecasting, data mining, and statistical analysis, to examine and interpret data This is clearly demonstrated in this example from an operations analyst who stated: "create and maintain numerous microsoft access databases, automating production with vba to increase efficiency/minimize error. " Lastly, this career requires you to be skillful in "communication skills." According to operations analyst resumes, "operations research analysts often present their data and conclusions to managers and other executives." This resume example highlights how operations analyst responsibilities rely on this skill: "streamlined cross-functional communication by utilizing vba skills to create excel forms to create support tickets. "
See the full list of operations analyst skills.
After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming an operations analyst. We found that 66.2% of operations analysts have graduated with a bachelor's degree and 10.4% of people in this position have earned their master's degrees. While most operations analysts have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every eight operations analysts were not college graduates.
Those operations analysts who do attend college, typically earn either business degrees or finance degrees. Less commonly earned degrees for operations analysts include accounting degrees or economics degrees.
Once you've obtained the level of education you're comfortable with, you might start applying to companies to become an operations analyst. We've found that most operations analyst resumes include experience from General Dynamics, Goldman Sachs, and Bank of America. Of recent, General Dynamics had 144 positions open for operations analysts. Meanwhile, there are 19 job openings at Goldman Sachs and 16 at Bank of America.
Since salary is important to some operations analysts, it's good to note that they are figured to earn the highest salaries at Mayo Clinic, The Bank of New York Mellon, and JPMorgan Chase & Co. If you were to take a closer look at Mayo Clinic, you'd find that the average operations analyst salary is $123,074. Then at The Bank of New York Mellon, operations analysts receive an average salary of $107,642, while the salary at JPMorgan Chase & Co. is $105,398.
View more details on operations analyst salaries across the United States.
For the most part, operations analysts make their living in the finance and technology industries. Operations analysts tend to make the most in the manufacturing industry with an average salary of $78,472. The operations analyst annual salary in the technology and health care industries generally make $74,090 and $72,740 respectively. Additionally, operations analysts who work in the manufacturing industry make 32.2% more than operations analysts in the hospitality Industry.