Operations analyst work from home jobs

We are seeking a highly motivated and detail-oriented Healthcare Business Analyst to provide operational and project support across key areas, with a focus on Medicare programs and healthcare operations. This is a non-technical role ideal for someone who thrives on execution, takes initiative, and can manage multiple priorities with minimal oversight. The ideal candidate brings hands-on experience in healthcare operations and Medicare Advantage, and is comfortable using project and analytical tools to drive performance, improve processes, and support cross-functional teams. Location: Remote working Pacific time This job expects to pay about $42 - $45 per hour plus benefits Type: Contract to hire What You Will Do: Leverage project management tools (e.g., Monday.com) to support planning, tracking, and execution of operational initiatives. Assist in developing and maintaining workforce capacity plans and resource allocation models for operational teams. Conduct performance and trend analyses, surfacing insights to improve Medicare operations and regulatory compliance. Coordinate project tasks and deliverables, including issue tracking, incident escalation, and resolution follow-up. Create and maintain KPI dashboards and operational reporting tools; deliver actionable updates to leadership. Support process mapping efforts, document workflows, and assist in identifying process risks and control gaps. Work cross-functionally with clinical, compliance, and operations teams to implement process improvements. Communicate clearly and proactively with stakeholders to ensure alignment, visibility, and timely status updates. Participate in internal efforts to prepare for Medicare audits, policy changes, or CMS reporting updates. Embrace innovation, including exploring opportunities for AI and automation in Medicare and operational processes. Contribute to broader company goals and objectives; take ownership of assigned initiatives from start to finish. What You Bring to The Table: 3-5+ years of experience as a Business Analyst or Operations Analyst in a health plan or healthcare delivery environment. Strong understanding of Medicare operations, CMS requirements, and healthcare compliance workflows. Must have experience with Medicare Advantage health plans. Demonstrated experience with project management tools (Monday.com strongly preferred). Proven track record in workforce planning, staffing models, or resource allocation in an operations setting. Ability to create and analyze KPI dashboards, perform data-driven reviews, and recommend business improvements. Excellent organizational and documentation skills; experience in documenting processes and identifying controls. Strong written and verbal communication skills; ability to engage with diverse stakeholders across business units. Proactive, adaptable, and capable of managing multiple tasks simultaneously in a fast-paced environment. PMP certification or equivalent project coordination experience is highly preferred. Preferred Experience: Previous experience supporting Duals or SNP plans. Familiarity with audit preparation, CMS reporting, or regulatory change implementation. Exposure to AI tools or automation in business operations is a plus. Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders - bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

(100% Remote) Headquartered in Austin TX with remote teams across the nation, we are a booming B2B SaaS startup with a proprietary cloud cost optimization platform! Due to growth and demand for our services, we are urgently looking for a FinOps Analyst with Azure discount instrument expertise to join the team. What You'll Do Dive deep into customer's cloud usage in a highly analytical and operational role. Solve problems for Azure rate optimization with expertise in committed discounts. Take ownership in a collaborative and cross-functional environment. What You Bring Professional experience in cloud cost optimization with expertise in Azure. Granular knowledge of committed discount instruments (Reserved Instances, Savings Plans, etc.). Love for spreadsheets. Background in FP&A or business analytics preferred. Strong combination of personal ownership and ideal teamwork. What We Offer Competitive base salary ($100-135k DOE) Comprehensive benefits package (Medical, Dental, Vision) 401k PTO Fully remote opportunity Long-term incentive program for equity Dynamic and collaborative role in no-useless-meetings culture Clear opportunity for growth and career progression Late-stage and profitable startup with stellar ARR growth year-over-year So, if you're a FinOps practitioner with Azure rate optimization experience, please apply today!

Business Analyst - Banking (W2, $20-30 / hr) Job Type: Contract - W2 Rate: $ 20-30/hr 🧩 About the Role We're seeking a motivated Business Analyst with a background in banking to join our dynamic team. In this role, you'll collaborate with business stakeholders, analyze financial processes, and help drive data-informed decisions for business initiatives. 🔎 Responsibilities Conduct comprehensive analysis of banking operations, customer workflows, and business processes Gather, document, and validate business requirements Develop and present clear data-driven insights, reports, and dashboards Support project planning, process mapping, and stakeholder communication Assist in implementing system enhancements and enabling efficient solutions Collaborate effectively with cross-functional teams and business users ✅ Required Skills & Qualifications Freshers or 1 year of experience as a Business Analyst in banking or financial services Strong communication skills-both written and verbal Proficient in basic to intermediate Microsoft Excel (formulas, pivot tables, VLOOKUP) Comfortable eliciting and documenting requirements Detail-oriented mindset with strong analytical problem-solving aptitude Experience with business process mapping and data analysis preferred 💼 Employment Details Employment Type: W2 contractor (no 1099 or agency corp‐to‐corp) Pay Rate: $20-30 per hour Location: Open to fully remote or onsite in select U.S. offices Contract Duration: TBD (with potential for extension or conversion) Schedule: Standard full-time hours (40 hrs/week); flexibility may be required based on project needs

Part time; weekly hours range from ten (10) hours most weeks to 40 hours during six (6) production weeks “Exquisite in every way” ( Gramophone ), The Thirteen is a professional choir and orchestra based in metropolitan Washington, D.C. with a mission to inspire the soul to sing, move the heart to empathy, and build community, all through groundbreaking musical performance. Responsibilities: · Rehearsal and Concert Production o Serve as production manager for The Thirteen, including venue liaison, stagecraft and instrument rental, venue setup and strike, and stage management. o First in and last out at all rehearsals and concerts; set up stands, podiums, risers as necessary; coordinate rehearsal schedule and breaks; lead venue re-set o Manage stagecraft deliveries; coordinate A/V needs at performance venues; arrange stagecraft labor as necessary o Lead in coordinating other production requirements as needed, e.g. lighting, projection, subtitles, props, etc. o Supervise video livestream setup and strike; coordinate between video contractors and staff o Serve as point of contact between production contractors and The Thirteen o Coordinate delivery of digital assets o Serve as homestay and travel reimbursement coordinator o Coordinate rehearsal schedules with staff and venues, communicate production information to musicians o Facilitate musician contracting. · Other duties as assigned. Candidate Profile: · Exceptional attention to detail, organization, and time management; strong project management skills · Adaptability, an entrepreneurial spirit, and excitement at the challenge of working with a small team in a growing arts organization; support of The Thirteen's mission and values · Able to lift up to 50 pounds (risers, podiums, etc.) · Flexibility to regularly work outside regular office hours for concerts/events, with reliable access to a vehicle for transportation needs and to transport production materials. Available for attendance at all The Thirteen rehearsals and concerts · Able to perform work remotely outside of concert weeks; available for in-person work one day per week; during concert weeks, be present at all rehearsals and performances. · Residence near, and travel within the metropolitan Washington, D.C. area. Residence in Washington, D.C. preferred. Education and Experience: · Education: this position requires excellent critical thinking and organization skills; a bachelor's degree or background in the performing arts is a plus. · Experience: 2+ years experience in performing arts production management preferred; experience in performance logistics, stage management, or as a stagehand is required. · Ability to read music is a plus. Compensation: · $20,000-22,500, comprising approximately 660 hours of work over the course of a season (September - June). · This is a part-time role, affording significant flexibility with regard to schedule. Outside of rehearsal/performance weeks, the candidate can expect an average of 10 hours of work per week, including attendance at our weekly staff day in person. The Thirteen produces six programs each season, each spanning one week. During those weeks, the candidate can expect an average of 40 hours of work. This is a salaried position, with compensation averaged over each pay period. · 4 weeks vacation per year, most of which is expected to be taken in the summer. · 10 paid holidays per year; generous sick leave and family leave. · Professional Exepenses stipend Application: Applications will be reviewed on a rolling basis as they are received. For best consideration, please apply before December 15. To apply, please send the below materials to *************************. 1.) Letter of Interest 2.) Resume demonstrating experience in a production/performance environment. 3.) Three professional references.

The application window is expected to close on: December 11th, 2025 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. The role can be performed remote from anywhere in the United States. **Meet the Team** Here at Lifecycle Operations, we strive to offer our clients a premium experience: combining the trusted Cisco brand with highly skilled and experienced individuals offering years of industry exposure and Install Base/Contract understanding to deliver an Asset Management service tailored to our customers' specific needs. You will be the Trusted Advisor to both internal and external stakeholders, providing business insights on hardware and software in customer networks and managing account complexities and escalations. **Your Impact** The Asset Manager is responsible for driving desired business outcomes to the Stakeholders by achieving, monitoring and reporting Key Performance Indicators (KPIs) through effective installed base (IB) and contract management during the lifecycle of the engagement for both Hardware and Software/Licensing, as well as: + Maintain and analyze customers' software and hardware inventory metrics, including license management, lifecycle management, and compliance, ensuring regular updates and data accuracy. + Collaborate with account teams, partners, customers, and internal teams to gather information, assess asset management processes, and execute necessary data cleanup. + Compile and map consumption metrics using telemetry and purchase history to provide accurate and actionable reporting. + Act as the main point of contact for asset and contract management, delivering process optimization recommendations and translating analytics into business insights. + Lead and participate in projects, provide periodic business reviews to leadership, and guide team members to align with organizational strategies and deliver superior services. + You can work autonomously following Cisco process & policies. **Minimum Qualifications** + 5+ years of work experience, including analyzing, cleaning, interpreting and presenting (storytelling) data to Executives and/or to large audiences + Business knowledge of data and database systems such as Power BI or Tableau. + Advanced knowledge of Excel is required including proficiency in PivotTables and complex formulas **Preferred Qualifications** + Software/Licensing experience + Understanding of Cisco internal IB Data and it's structure + Ability to innovate new analytical models to provide business insight + Database Program language/analyzing large dataset experience + Dashboard experience + Can work across multiple analytical platforms and tools (Python, SQL, R, PowerBI, Thoughspot, etc) + Industry process knowledge (ITIL, SIX SIGMA, CHAMP) is not required, though helpful **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $92,000.00 to $123,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $114,400.00 - $171,300.00 Non-Metro New York state & Washington state: $100,200.00 - $153,200.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

This position focuses on the operational aspects of sales management including coordination and completion of Competitive Reviews and RFPs, profit analysis, implementation, reporting and review. This position will lead the team on special projects and major RFP's. Develop quality standards and process improvement initiatives in order to achieve best practices. Develop recommendations to solve problems and issues related to business operations. Prepare presentations and report findings to management. Prepare moderately complex financial analysis, budgeting, forecasting, and reporting. Adheres and follows company and division organizational policies and procedures. KEY RESPONSIBILITIES: Responsible for submitting RFP (request for pricing) /RFI (request for information) and Competitive Reviews for our large customers. Works with Legal to ensure that RFPs, bids and agreements are drafted as needed. Collaborate with internal customers to gather requirements, identify issues, and determine the scope of project. Create financial models of "what if" scenarios to help future business planning. Prepare savings reports utilizing lower cost alternative products and/or contract costs. Reach out to Manufactures to obtain best cost available to customers. Develop reports from databases to provide management with information to make sound decisions. Perform data modeling studies and develop basic models. Document and maintain operational policies and procedures, including documenting detailed process flows. Collect data to analyze new and existing business operations and processes to initiate and recommend best practices and procedures that focus on increased productivity and reduced cost; make recommendation to management to improve. Responsible for management of Enterprise Profit Models. Implement basic databases, including the analysis of data contained in the databases Provide financial and/or business support for management teams Communicate business results, operational analyses, change recommendations and other information developed and/or received to management, formally present findings to management. Track, and report business metrics and service level agreements to key stakeholders. Coordinates efforts/resources to ensure priorities are met. For example, participates in weekly/monthly calls and meetings with the sales and Enterprise operations teams. Tracks wins, pending deals and loses Participates in special projects and performs other duties as required. Act as a project manager, lead process improvement initiatives and provide consultation to users to address business issues. Oversees Enterprise Operations Specialist and Sr. Specialist work for quality and guideline compliance. Available to answer questions from Enterprise Operations Specialist and Sr. Specialist and assist with training and development SPECIFIC KNOWLEDGE & SKILLS: Proven track record for leading projects Demonstrated ability to mentor/advise team members Proficient in Microsoft Excel (VLOOKUPS and Pivot tables) Basic business math Analytical and organizational skills Proficient in Microstrategy Data Warehouse a + Proficient in Sales Force a + Ability to effectively communicate with sales force (proactive) and upper management Ability to conduct price/cost savings reports utilizing lower cost alternative products and/or contract costs Ability to review and edit product matches based off of customer usage reports Knowledge of sales plans and pricing adjustments Ability to edit and review an Enterprise Profit Model GENERAL SKILLS & COMPETENCIES: Basic understanding of industry practices General proficiency with tools, systems, and procedures Basic planning/organizational skills and techniques Good decision making, analysis and problem solving skills Good verbal and written communication skills Basic presentation and public speaking skills Basic interpersonal skills Developing professional credibility MINIMUM WORK EXPERIENCE: Typically 2 to 4 years of related professional experience. PREFERRED EDUCATION: Typically a Bachelor's Degree or global equivalent in related discipline. TRAVEL / PHYSICAL DEMANDS: Travel typically less than 10%. No special physical demands required. The posted range for this position is $55,630 to $86,922 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus not reflected in the posted range. Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO [or sick leave if applicable], Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities. Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. For more information about career opportunities at Henry Schein, please visit our website at: *************************** Fraud Alert Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment. Please be advised that Henry Schein's official U.S. website is ******************* . Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal. No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.

Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we're transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel. Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we're building a team to shape the future of direct mail. Revenue Operations Analyst As a Revenue Operations Analyst at Lob, you'll be at the center of analytics and Go-to-Market collaboration. You'll work under our Sr. Sales Operations & Analytics Manager to track performance metrics and KPIs, investigate shifts in performance, and ensure our revenue tech stack is humming. If you enjoy turning messy data into clear answers, uncovering opportunities for growth, and optimizing processes, you'll thrive in this role. As the Revenue Operations Analyst, you'll… Support reporting deliverables for weekly leadership reporting to assess GTM performance. Develop and maintain internal GTM dashboards across sales, marketing, and customer success. Support GTM tech stack development and upkeep. Monitor lead/account/opportunity CRM hygiene to ensure accurate reporting and forecasting. Investigate week over week changes in KPIs and deliver actionable insights. Partner with MOPS and Demand Gen to optimize lead routing and source accuracy. Partner with sales enablement to operationalize cadences and processes. Conduct analyses and provide insights. What will you bring to this role… 2-3+ years in Sales Analytics, RevOps, or BizOps roles with GTM exposure in a b2b business. Strong proficiency and understanding of Salesforce & other GTM platforms, including experience as an SFDC admin. Strong proficiency in Excel/Google Sheets with modeling experience. Familiarity with GTM funnel stages and core sales KPIs Clear communicator with strong attention to detail. A proactive and collaborative mindset with strong business acumen and problem-solving skills. Bonus points if you have experience in SQL and data tools like Looker, Redshift, and Polytomic. Bonus points if you are a certified SFDC administrator. Bonus points if you have experience building sales compensation plans and forecasting in a usage-based business At Lob, we are looking to #LevelUp and #EmpowerDiversity, we invite you to apply if you possess even some of these: Experience supporting a usage-based business model. Comfort owning tooling processes and collaborating with cross-functional RevOps peers. Previous experience working with revenue tech stack tools such as Outreach, Gong, ZoomInfo, or Clari. Bachelor's degree in a related field (e.g., Business, Economics, Marketing, Analytics). Compensation Information The compensation for this role will consist of an annual base salary + RSUs Annual Base Salary: $90,000.00 - $102,500.00 “Lob's salary ranges are based on market data, relative to our size, industry and stage of growth. Salary is one part of total compensation, which also includes equity, perks and competitive benefits. Salary decisions are based on many factors including geographic location, qualifications for the role, skillset, proficiency and experience level. Lob reasonably expects to pay candidates who are offered roles within the provided salary ranges.” We offer remote working opportunities in AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, NE, NC, NH, NJ, NV, NY, OH, OR, PA, RI, TN, TX, UT, and WA, unless specified otherwise in the job description above. If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob! Our Commitment to Diversity Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco's Fair Chance Ordinance . Recent awards #88 on BuiltIn's Best Remote Midsize Companies to Work For in 2025 BuiltIn Best Remote Midsize Companies to Work For in 2024 BuiltIn Best Midsize Companies to Work For 2022

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We are hiring an experienced Legal Operations Analyst II to support Legal Platform Services, including both Vendor Legal and Commercial Legal teams. This role will drive contract operations and technology initiatives across multiple teams. You'll partner closely with stakeholders across Legal, Finance, Product, Business Systems, Financial Systems, Procurement and other internal stakeholders to optimize workflows, implement scalable tools, and streamline processes that enable the business to move faster. What You'll Do Manage and optimize Ironclad CLM platform, including system administration, workflow configuration, template management, approval routing, and system integrations Oversee contract database management, ensuring data integrity, and reporting accuracy Develop and implement technical solutions for contract intake, triage, and lifecycle management, supporting both vendor and commercial agreements Partner with IT, Financial Systems, Business Systems, and vendors on system integrations, API connections, and technical troubleshooting Create training materials, playbooks, self-service resources, and documentation for contract management systems and tools Support contract operations and process improvement, identifying opportunities for automation and scalability Build and manage department-wide reports and dashboards with detailed metrics for Legal Leadership Support cross-functional initiatives, such as data field review and analysis, audits, and synchronization with Zip, Salesforce, and other tools as needed Oversee knowledge management, maintaining FAQs, legal team intranet hubs, internal/external materials, process documents, template libraries, and legal webpages Assist with general administrative, project management, and special projects as needed, with the ability to work in an ever-changing environment What We Look For 3+ years of in-depth experience in contract management, legal operations, or contract technology administration Advanced proficiency with Ironclad, Zip, and similar CLM/procurement platforms Experience with additional tools such as Jira, Salesforce, Notion, Google, and Contentful Demonstrated success implementing legal technology solutions and process automation Comfort with data analysis, reporting, and metrics-driven decision-making Project management skills and the ability to coordinate tasks and timelines across multiple stakeholders In-house legal team experience, working at fast-paced companies that value quick decision-making You've never met a legal process you couldn't simplify and improve You adapt quickly to changing processes and new priorities - the only constant here is change Excellent verbal and written communication skills Strong bias for action to get stuff done Extreme attention to detail, ability to adjust on the fly, problem-solving skills, proactivity and a great attitude A sense of urgency on all matters Highly responsive and proactive A team player mindset (no job is too big or too small) Humility, integrity and a desire to be part of a strong, supportive team; you take your work seriously but not yourself Base Pay Grade - H Equity Grade - 4 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $100,000 - $140,000 USA base pay range (all other U.S. states) per year: $88,000 - $128,000 Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Welcome to the intersection of energy and home services. At NRG, we're all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers' lives easier-helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company. We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society. More information is available at ************ Connect with NRG on Facebook, Instagram, LinkedIn and X. NRG Business is seeking a detail-oriented and innovative Operations Analyst to join our dynamic team in the energy sector. This role is pivotal in maintaining and optimizing product and billing configuration across our existing product suite, while also contributing to the development of new and forward-thinking commodity and non-commodity offerings. The analyst will serve as a subject matter expert in billing configuration and product implementation, ensuring accuracy and efficiency through quality control processes and system troubleshooting. The position is responsible for developing and maintaining complex billing configurations, ensuring accurate revenue recognition for over 480,000 service locations and $675M in monthly billed revenue. Acting as a subject matter expert, the analyst collaborates cross-functionally with Sales, Billing, Pricing, Customer Care, Forecasting, Finance and other teams to implement innovative product structures and resolve escalated customer issues. Ideal candidates will possess strong problem-solving abilities, excellent communication and interpersonal skills, and a strong grasp of process optimization and control methodologies. Success in this role requires strong analytical skills, attention to detail, and the ability to navigate dynamic market conditions with precision and agility. The role operates with limited supervision and has a direct impact on enhancing the customer experience through accurate product and billing configuration to support timely billing execution. Essential Duties/Responsibilities: Support the development, launch, and optimization of commercial commodity and non-commodity products, including billing configuration and product setup across ISO markets. Create and maintain accurate billing configurations for over 480,000 service locations, ensuring timely and complete billing of $675M+ monthly revenue. Monitor quality control and resolve system issues impacting billing. Partner with Sales, Billing, Finance, Pricing, and other teams to ensure consistent product treatment, costing structures, and revenue recognition. Analyze regulatory/legal changes and support operational implementation. Calculate net metering accounts based on tariffs and usage Address complex customer or system issues and provide expert guidance on product configuration and billing across ISO markets Contribute to continuous improvement initiatives and identify system efficiencies in collaboration with management and SMEs. Perform related tasks and duties as assigned with limited supervision, maintain a proactive and solution-oriented mindset Working Conditions: Open office environment or fully remote work options available. Travel: Less than 5%. Minimum Requirements: Bachelor's degree preferred; concentration in Economics, Finance, Business, or related area Previous energy industry experience preferred, especially an understanding of wholesale energy markets, the market drivers, settlement processes and intricacies of regional markets Preferred Qualifications: Self-starter with strong mathematical, analytical, and problem-solving skills; detail-oriented; under limited supervision, ability to communicate findings and make recommendations; comfortable working with individuals in different organizational levels; with support, effective at managing multiple activities and meeting deadlines Additional Knowledge, Skills and Abilities: Demonstrates expertise in utilizing Microsoft Excel, Power BI, Visio, PowerPoint, and Access An effective communicator with excellent written, verbal, and presentation skills An understanding of process control techniques, policies, and procedures is a plus especially experience that leverages technology as part of the solution is preferred Self-motivated and very detail-oriented; ability to work with limited supervision in a fast-paced environment with multiple deadlines Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. EEO is the Law Poster (The poster can be found at ************************************************************************ Official description on file with Talent.

Oddball believes that the best products are built when companies understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space. We are seeking an Operations Analyst to support our COO and Program Managers across day-to-day business operations, compliance, and program support activities. This role plays a critical part in maintaining operational excellence, ensuring compliance with federal contracting standards, and helping scale internal processes as our company grows. What you'll be doing: You'll support the COO and Program Managers by developing and maintaining internal operational processes, documenting SOPs and templates, ensuring compliance with ISO/CMMI standards, and managing risk tracking. You'll assist with project-level financial activities-including budgeting, invoicing, burn-rate reviews, and reporting-while supporting QASP compliance, contract transitions, and operational audits. You'll help maintain operational systems and documentation repositories, prepare deliverables and executive reports, and provide day-to-day support across business operations, with the potential to lead smaller task orders or project efforts as needed. What you'll bring: A proactive, self-starting approach with the ability to manage tasks independently and operate with minimal supervision. Strong organizational skills, attention to detail, and the ability to juggle multiple priorities in a fast-paced environment. Experience developing, documenting, and improving operational processes and procedures. Familiarity with ISO 9001, CMMI, or similar quality management frameworks (preferred). Understanding of risk management, including maintaining risk logs and tracking mitigations. Experience supporting project financials such as invoicing, budgeting, forecasting, and cost tracking. Ability to prepare high-quality templates, SOPs, reports, and documentation. Experience in or exposure to federal government contracting, including contract compliance requirements (preferred). Knowledge of or willingness to learn Unanet, including timekeeping administration, reporting, and basic financial inputs (preferred). Strong written and verbal communication skills and the ability to work effectively with leadership, PMs, and cross-functional teams. Performs other related duties as assigned. Requirements: Applicants must be authorized to work in the United States. In alignment with federal contract requirements, certain roles may also require U.S. citizenship and the ability to obtain and maintain a federal background investigation and/or a security clearance. Education: Bachelor's Degree Benefits: Fully remote Tech & Education Stipend Comprehensive Benefits Package Company Match 401(k) plan Flexible PTO, Paid Holidays Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation by emailing ************* Compensation: At Oddball, it's important each employee is compensated competitively and fairly. In alignment with state legal requirements. A range for the included position is listed below. Be advised, actual offer details are determined by job category, job location, and candidate skill level. United States Wage Range: $75,000 - $100,000

Data Axle is a leader in data solutions that drive meaningful connections between companies and people. We harness data, AI, and technology to create authentic, personalized experiences to improve our clients' business performance. Recognized for delivering innovative B2B and B2C solutions and exceptional service for more than five decades, our global team is dedicated to helping businesses and nonprofits of all sizes thrive. We are currently seeking an Account Operations, Analyst. This position is responsible for understanding the direct marketing industry and being efficient at project processing, including; coordination, multi-tasking, instruction comprehension, professional communications and technical adeptness to successfully use applications and data processing tools. This position will regularly and customarily exercise discretion and independent judgement relative to matters of significance and will act as an advisor to the client. Essential Job Functions: * As the primary client contact, maintain a positive relationship, decide course of action to take without direction and ensure accuracy of delivery to exceed client expectations. Promote positive and professional client partnerships through communications, follow-up and timely research. Independently develop and monitor project plans to ensure quality, timely delivery. Demonstrate ability to accurately interpret client instructions and requests. Refine job related skills by working with and assisting team members and maintain strong relationships across all internal teams. Refine a working knowledge of technical aspects of position and quality assurance tools to meet standards. Facilitate professional communication between clients, internal departments and business units, and management. Interpret client instructions, perform technical analysis, outline job flow and monitor project plans to ensure quality and on-time delivery. Recognize expectations of sales, internal departments and external contacts. Keep records of customer interactions and processing requirements, detailing inquiries and actions taken. Implement improvements in process tools and design. Analyze existing workflows and processes and recommend innovative improvements. Identify and evaluate additional business opportunities with current clients and engage appropriate teams. Maintain and analyze customer fulfillment patterns. *Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The function is considered essential if the reason the position exists is to perform that function. Supportive Job Functions: * Perform other miscellaneous duties as assigned by management. *These tasks do not meet the Americans with Disabilities Act definition of essential job functions and usually equal 5% or less of time spent. However, these tasks still constitute important performance aspects of the job.

We are seeking a detail-oriented and analytical Investment Operations Analyst to join our team. This role is responsible for compiling and maintaining a variety of investment-related reports and documentation, supporting compliance and operational processes, and ensuring smooth coordination with external managers, vendors, and regulatory bodies. Key Responsibilities: Compile and produce daily and periodic investment reports, including: Daily trades reports Unsettled trades report Unrealized gain/loss report Watchlist reviews Public asset price valuations Bloomberg rating reviews Other reports involving data from external managers and vendors Track and maintain documentation related to private letter rulings Support and assist with Federal Home Loan Banks (FHLB) collateral movements Lead the completion of forms and manage communications related to: State deposit management Know Your Client (KYC) requirements Qualifications: Bachelor's degree in Accounting, Finance, Business, or a related field is preferred Relevant work experience may be considered in lieu of a college degree Strong analytical skills and attention to detail Effective communication and organizational skills Ability to manage multiple tasks and meet deadlines in a fast-paced environment Pay Range: $25.58 - $37.76 / hour Salary is commensurate to experience, location, etc. #VIZI Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets. We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status For applicants that are California residents, please review our California Consumer Privacy Notice All applicants should review our Horace Mann Privacy Policy

Sony Corporation of America, located in New York, NY, is the U.S. headquarters of Sony Group Corporation, based in Tokyo, Japan. Sony's principal U.S. businesses include Sony Electronics Inc., Sony Interactive Entertainment LLC, Sony Music Entertainment, Sony Music Publishing and Sony Pictures Entertainment Inc. With some 900 million Sony devices in hands and homes worldwide today, a vast array of Sony movies, television shows and music, and the PlayStation Network, Sony creates and delivers more entertainment experiences to more people than anyone else on earth. To learn more: **************** POSITION SUMMARY Sony Corporation of America (SCA) is seeking a highly motivated, self-driven Associate Analyst Cyber Threat Intelligence to join the Global Security Incident Response Team (GSIRT) -Integrated Threat Defense (ITD). This position will be responsible for supporting an Enterprise Threat Analysis Program to secure Sony's information assets, services, and the products that depend on them. This position will be fully remote and will report to the Senior Manager, Global Threat Intelligence. JOB RESPONSIBILITIES Perform open-source threat collection and analysis activities identifying indication of cyber threats. Maintain awareness of the latest emerging threats and exploitation vectors. Provide analysis to help protect Sony from advanced threats. Develop and maintain up- to date analysis procedures. Prepare detailed analysis reports, cyber threat assessments, and briefings of security incidents and related intelligence for GSIRT and its stakeholders. Support projects to improve data collection, interpretation processes and initiatives regarding threat intelligence and information security. Provide timely customer appropriate briefings as required. Interface with stakeholders across all Sony Group companies worldwide to drive a deep understanding of relevant threats. Provide assistance to other Security and Incident Response Teams. Mentor other team members. Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above QUALIFICATIONS FOR POSITION Your qualifications and experience should include: Minimum of 2 years' experience in Information Technology or relevant education (bachelor's degree) in a related subject Knowledge/experience with IDS/IPS, firewalls, SIEM or other security platforms is strongly preferred Understanding of network defense principles, common attack vectors, and adversary tactics, techniques, and procedures (TTPs) Basic understanding of cyber threat intelligence principles and frameworks (MITRE ATT&CK Framework, Cyber Kill Chain, Diamon Model of Intrusion Analysis, etc.) Demonstrated knowledge of common adversary tactics, techniques, and procedures (TTPs) Strong work ethic and commitment to accomplish assigned tasks with a sense of urgency Good communication and advocacy skills, both verbal and written, with the ability to express complex and technical issues as understandable language All candidates must be authorized to work in the US. In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity, and Inclusion. We are committed to creating an inclusive employee experience for you to thrive as part of Sony's purpose to “fill the world with emotion through the power of creativity and technology”. Benefits: SCA offers benefits-eligible employees (generally regular employees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family's physical, emotional, and financial well-being. What we offer you: Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA) Employee assistance plan and comprehensive behavioral health benefits Fertility benefits, including surrogacy, and adoption assistance programs Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance Short-term & long-term disability plans Paid parental and caregiver leave 401(k) Plan with pre-tax, Roth, and after-tax options and company match with immediate vesting Education assistance and student loan programs Other Programs: Flexible Work Arrangements, including remote and hybrid work schedules Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year's Day (based on business needs) Referral bonuses (subject to eligibility) Matching gift program A wide variety of employee business resource groups (EBRGs) Special discounts on Sony products, offered exclusively to Sony employees Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions) Annual incentive bonus The anticipated annual base salary for this position is $85,000 to $105,000. In addition to the annual base salary, this role has an annual bonus target of 7%. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. #LI-SC1 All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation. Disability Accommodation for Applicants to Sony Corporation of America Sony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at ******************* or by mail to: Sony Corporation of America, Human Resources Department, 25 Madison Avenue, New York, NY 10010. Please indicate the position you are applying for. We are aware that unauthorized individuals or organizations may attempt to solicit personal information or payments from job applicants by impersonating our company through fraudulent job postings. We take these matters seriously but cannot control third-party websites. To protect your personal information, please verify that any job posting you respond to also appears on our official Careers page: ***************** Please also be advised that we never request personal identifying information (such as Social Security numbers, bank details, or copies of identification documents) during the initial stages of our application process. If you have any doubts about the authenticity of a job posting or communication, please contact ******************* before submitting any information. Right to Work (English/Spanish) E-Verify Participation (English/Spanish)

Summary/ObjectiveThe Operations Support Analyst I acts as a customer advocate, triaging, and resolving issues and escalating support issues to appropriate personnel. Provides primary support to internal end users related to hardware, software and administrative issues. Works closely with Operations Support Analyst II and Staff Analyst on troubleshooting complicated support issues and technical development. Essential Functions Responsible for handling user requests that come in via phone and IT service management system with white-glove customer service experience. Answers, evaluates, and prioritizes service requests received via multiple service channels which can include ticketing systems, phones, and chat for users' various needs. Act as customer advocate, researching, troubleshooting and pushing for thorough resolution of issues in a timely manner. Responsible for communicating plans, progress, and issues in a timely manner to appropriate personnel, including follow-up to end users. Responsible for recording issues using standard ticketing system and maintain historical records for related problem documentation. Troubleshoot and support proprietary software programs as well as third party software and applications. Troubleshoot hardware in a retail or business environment which can include but not limited to desktops, laptops, tablets, payment terminals, and store technology. Supports VIP level requests with elevated customer service. Available to travel to headquarters and retail locations periodically for training or special projects. Responsible for adhering to company documented processes and reporting discrepancies to appropriate personnel. Competencies Customer Focus: Knowing the (internal and external) customer business needs and acting; accordingly, anticipating customer needs and giving high priority to customer satisfaction and customer service. Adaptability: Maintaining effectiveness in reaching set goals by adapting to changed circumstances, tasks, and responsibilities. Oral Communication: Shaping and expressing ideas and information in an effective manner. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics. Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Results Orientation: Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations and being ready to act and show tenacity in case of obstacles or resistance. Supervisory ResponsibilityThis position has no supervisory responsibilities. Work EnvironmentThis job operates primarily in a professional remote environment with travel to headquarters and retail locations as needed. Physical DemandsMust be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to utilize a monitor/screen for long periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of WorkThis is a full-time position. Days and hours of work are dependent upon business needs. May have an opportunity for additional hours based on projects or business needs. Travel 1 - 10% Required Education and Experience High School diploma or equivalent experience required. Preferred Education and Experience AS degree in technical field. 1-year minimum verifiable technology support. Industry N+ / A+ / S+ certifications. Experience with Microsoft and IOS operating systems. Experience with Active Directory. Basic knowledge of Networking. AAP/EEO StatementReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! As a Security Operations Vulnerability Analyst II, you will play a critical role in safeguarding enterprise systems by identifying, assessing, and mitigating security vulnerabilities. You will work closely with the Security Operations team to ensure timely detection and remediation of risks, minimizing impact and restoring operations quickly. In addition, you will collaborate with Threat Intelligence teams to apply knowledge of attacker tactics, techniques, and procedures (TTPs) to prioritize vulnerabilities and strengthen defenses. Success in this role requires technical expertise, strong analytical skills, and a deep understanding of cybersecurity principles and frameworks. Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member. Perform ongoing vulnerability scans to enable risk management and mitigation Maintain the unified vulnerability platform Validate scan results and assist in remediation coordination with engineering teams Apply CVSS scoring and risk prioritization based on exploitability and business impact. Maintain an accurate asset inventory for vulnerability tracking Collaborate with Threat Intelligence to integrate attacker TTPs into vulnerability prioritization Prepare operational reports and escalate high-risk findings Support compliance checks against internal and regulatory standards Support implementing secure configuration baselines for specific technologies. Participate in incident investigations to provide vulnerability context and recommendations. Leverage multiple vulnerability data sources - including scans, penetration tests, and compliance reports - to analyze and prioritize risks Collaborate with DFIR and threat intel analysts to enable treat hunting Monitor and respond to alerts as part of a 24/7 Security Operations Center Report outages or incidents following guidelines and procedures Detect, analyze, and respond to incidents; coordinate containment, eradication, and recovery Serve on the rotational 24/7 escalation point for the team Competencies: Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements: Bachelor's degree in computer science, Information Systems, or closely related field of study or equivalent experience Minimum 2 years of experience in vulnerability management, security operations, or related cybersecurity roles Hands-on experience with vulnerability scanning tools and reporting platforms Preferred: CompTIA: Cybersecurity Analyst (CySA), Security +, CompTIA Advanced Security Practitioner (CASP+), or equivalent Prior experience as a SOC Analyst or in Security Operations Exposure to Threat Hunting or proactive detection activities Familiarity with SIEM platforms and alert triage processes Knowledge of scripting for automation (Python, PowerShell) Experience collaborating with Incident Response and Threat Intelligence teams Knowledge and Skills: Proficiency with vulnerability scanning tools such as Qualys, Nessus, Rapid7 and SOC workflows Strong understanding of CVSS scoring, patch management, and risk assessment methodologies Familiarity with security frameworks such as NIST CSF, CIS Benchmarks, and MITRE ATT&CK Knowledge of vulnerability management lifecycle, remediation best practices, and asset inventory tracking Experience with Threat Intelligence and attacker TTPs integration Ability to interpret data from discovery and vulnerability scans, penetration tests, and compliance reports Familiarity with DFIR (Digital Forensics and Incident Response) and threat hunting methodologies Experience in incident detection, analysis, and response protocols Strong analytical thinking, documentation, and cross-functional communication Ability to work in a fast-paced, collaborative Security Operations environments Target Compensation: A competitive base salary range from $80,949-118,726. This position is eligible for an annual variable cash bonus, between 7.5 - 15%. Bonus amounts are based on individual performance. Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications. Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone: San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego. This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b/H-4 or F-1 OPT visa holders. #zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

AUDITOR GENERAL The Arizona Auditor General serves as an independent source of impartial information concerning State and local governmental entities and provides specific recommendations to improve the operations of those entities. We achieve our mission through the thoroughly specific research, audits, and investigations of our professional team members who educate stakeholders through our reports, alerts, and reviews. Since 1969, our office has continued to innovate, grow, and become one of the most highly regarded leaders in our field. Join our team and make a positive difference in your community by promoting better government for all Arizona's citizens. We look forward to working with you! Program Analyst-Performance Auditor YOU MUST APPLY ON OUR WEBSITE FOR THIS POSITION. Job Location: Address: 2910 N. 44th Street Phoenix, AZ 85018 Posting Details: YOU MUST APPLY ON OUR WEBSITE FOR THIS POSITION. Salary: Depending on experience: With Bachelor's degree $60,000-$63,000 With Master's degree $63,000-$66,000 Key Responsibilities: Conduct performance audits of State agencies, universities, counties, community college districts, school districts, and programs. Through research, interviews, and analysis, gather information, help identify areas of inquiry, and perform audit procedures to obtain evidence that will help you prepare well-documented working papers and formulate findings and appropriate recommendations in compliance with government auditing standards. Draft written audit findings and verbally communicate work results to team members, the Auditor General, and auditee management. Provide the Legislature and the public with information about how public monies are being used and recommendations to improve auditee operations. Occasionally travel out of town to conduct audits. YOU MUST APPLY ON OUR WEBSITE FOR THIS POSITION. You will be able to upload your resume, unofficial transcripts, and cover letter explaining how your skills are a good fit for the position. Qualifications: Bachelor's or master's degree in a field emphasizing data organization, analytical skills, research, or writing. No accounting degree or accounting experience needed. Strong interest in public service and improving State government. Strong analytical, research, critical thinking, time management, and verbal and written communication skills. Ability to synthesize audit evidence to reach conclusions. Well-developed interpersonal skills. Ability to work both independently and collaboratively and prioritize under tight deadlines. Must have valid Arizona driver's license and reliable transportation. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The Arizona Auditor General offers a comprehensive benefits package to include: • Generous paid vacation and sick leave with 10 paid holidays per year. • Medical insurance, with the employer covering 88% of the premium cost. • Retirement plan with 100% employer match of the 12.17% employee contribution and additional deferred compensation options. • Business casual dress. • Flexible Monday through Friday work schedules and telecommuting options. • Continuing education provided and paid for by the employer. • Tuition assistance program for those who qualify. • Clear path to advance your career. • Dental and vision insurance. • Long-term disability insurance and optional short-term disability insurance. • $15,000 life insurance policy and options to purchase additional coverage and supplemental coverage for dependents. • Optional flexible spending accounts. A hybrid remote work schedule is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Retirement: Arizona State Retirement System Contact Us: If you have any questions, please contact *********************** for assistance. AN EQUAL EMPLOYMENT OPPORTUNITY AGENCY

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly, willing to go the Extra Mile . In our 54th year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are a multi-state, privately held administrative company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI. As a Resource Analyst, you will oversee resource allocation and optimize resource utilization across various projects and departments. Your expertise in resource planning and management will be instrumental in ensuring the efficient delivery of projects and achieving organizational goals. The ideal candidate possesses a strategic mindset, strong organizational skills, and excellent communication abilities. Job Summary: As a Project Analyst at SMI, you will play a pivotal role in the successful execution of projects related to payment processing and fintech solutions. You will leverage your expertise in project management and your knowledge of payment processing and/or fintech solutions to ensure projects are completed on time, within scope, and to the highest quality standards. The role will report to the Vice President of Project Management. Key Functions/ Basic Duties: Project Planning and Execution: Help lead projects and initiatives, managing business requirements, timing, risks, issues, decisions, interdependencies, and milestones. Develop comprehensive project plans, defining scope, objectives, deliverables, and timelines. Lead cross-functional teams to execute projects efficiently and effectively. Payment Processing and Fintech Expertise: Leverage your knowledge of payment processing and/or fintech solutions to provide insights, guidance, and solutions to project challenges. Ensure compliance with industry standards and regulations. Resource Management: Manage project resources effectively, including team members, budgets, and technology resources, to meet project goals. Risk Management: Identify project risks and develop mitigation strategies. Proactively address issues that may impact project success. Stakeholder Communication: Maintain clear and regular communication with stakeholders, including clients, team members, and executives, to provide project updates and ensure alignment with business objectives. Project Documentation: Create and maintain detailed project documentation, including project plans, status reports, and documentation related to payment processing and fintech requirements. Quality Assurance: Ensure project deliverables meet quality standards and adhere to best practices in payment processing and fintech. Project Management Tools: Proficiently use project management tools such as Microsoft Project and Smartsheet to track and manage project progress, tasks, and dependencies. Team Leadership: Mentor and coach team members, fostering a collaborative and high-performance work environment. Education and/ or Experience: Bachelor's degree in a related field (Business, Finance, Computer Science, etc.) Minimum of 3 years of experience in project management, specifically in payment processing and/or fintech. Proven track record of successfully managing complex projects from initiation to completion. Proficiency in project management software, including Smartsheet and Microsoft Project. Strong understanding of payment processing systems, fintech solutions, and relevant industry regulations. Excellent communication, leadership, and problem-solving skills. PMP or other relevant project management certification. Language Skills: Speaks English fluently. Computer Skills: Proficient in MS Office Suite and Smartsheet. We are a drug-free workplace. We are an equal opportunity employer.

Who We Are At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country. Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at ************************** Working with Us - Come and "Be Benesch!" We are one of the fastest growing firms in the nation, and have offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team. Want to know more? To hear from some of our team, click here: ********************************************* Benesch is proud to announce the opening for a Financial IS Systems Analyst in our Cleveland office! This position is hybrid and has work from home flexibility. Position Summary: Do you have at least 5 years of experience in accounting or ERP systems? Do you have experience with Aderant accounting software, SQL and PowerBI? Are you proficient in Aderant and Elite 3E user interfaces and table structures? Are you looking for an opportunity to combine your HRIS experience with your financial acumen? Are you looking to take your career in project and change management to the next level? Then the Financial IS Systems Analyst position may be what you're looking for! This position is the perfect union of accounting, IS and business administration. The Financial IS Systems Analyst is responsible for the day-to-day administration of the support, analysis and continuous improvement efforts for the suite of financial systems used by the Finance Department. The Financial IS Systems Analyst ensures the administration of the system is handled efficiently and effectively by taking timely action to resolve service desk requests; manage routine systems configuration and maintenance; respond to business questions and perform root cause analysis of any issues. ESSENTIAL RESPONSIBILITIES: 1. Manages financial systems, related user support functions, user training and work balancing efforts for the systems including: Employee management tasks/user access administration Mass updates in Aderant via SQL Monthly & annual rate changes for all standard, exception & variable rates Update bill images when document modifications are made Provide support to external vendors Actioning service desk problems, issues, and service requests, Understanding and maintenance of system and data interdependencies Initial point of contact for Aderant and other finance system users' support concern 2. Supports Aderant applications (Classic, Expert Billing, BillBlast, Expert Rates, EA Pro, etc) and other integrated systems (InTapp Time, Billstream, Emburse Expense, Emburse Invoice, EI Dynamics, BigHand, BigSquare, etc) used by the Finance team. 3. Writes SQL queries for Management Studio users (weekly time reports, compliance reports for FP&A, billing, etc.) and creates reports for Finance users with various tools such as SSRS, Excel and Power BI. 4. Develops and maintains financial system business administration and support policies, procedures and support documentation. 5. Acts as a data steward for the firm's financial and operational data, aiding in the development of efficient reporting solutions. 6. Validates business functions after installations, patches, etc. are completed by the vendor or IT Team. 7. Drives continuous improvements, identifying best practices and system enhancements. 8. Maintains strict confidentiality of the Firm's internal and personnel affairs and client information. 9. Anticipates problems and potential issues, exercises independent judgment and makes justifiable decisions, and takes action in solving problems while knowing when and to whom to escalate issues. QUALIFICATIONS The Financial IS Systems Analyst should have a Bachelor's degree in Information Technology, Business Administration or Accounting with Information Systems focus. A minimum five (5) to eight (8) years' experience with accounting or ERP systems and relational databases is required. Experience with Aderant or Elite 3E is required. Strong computer skills are essential including advanced Excel, SQL, Power BI and SSRS. An understanding of project management is required. The Financial IS Systems Analyst champions a continuous improvement mindset, demonstrates Benesch's "First in Service" mentality, and builds relationships with internal clients across management and practice groups. Excellent written and verbal skills are essential. Must have a demonstrated ability to produce results in tight timeframes while managing several projects. Must be willing to work a flexible schedule and the hours needed to accomplish firm expectations. The salary range for this position is $73K to $145K. Please note that quoted salary ranges are based on Benesch's good faith belief at the time of the job posting and are not a guarantee of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, and experience. Base pay is only one part of the Total Rewards that Benesch provides to compensate and recognize our staff professionals for their work. Full-time positions are eligible for a discretionary bonus and a comprehensive benefits package. Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at ************ or email Christine Watson at **********************. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Date application must be received for priority consideration by: November 20, 2025 Closing Date or if blank, Open Until Filled: Job Family Group: Support Staff Support Staff Classification Title: Operating Systems/Network Analyst 2 Division/Department: Finance and Administration/Information Technology Compensation Range (commensurate with experience): Salary Range 32I-2, $28.94-$36.06 per hour, $5,017-$6,250 monthly FLSA Status: Non Exempt Appointment Basis: 12-month Time Type: Full-time Benefits Eligible: Yes Renewable/Non-renewable/Grants/Limited Duration: Renewable This position must possess and maintain a current, valid Driver License: Yes This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes Remote Work Type: On Campus Work Hours: M-F 8-5 Flexible schedule when required. SPECIAL INSTRUCTIONS TO APPLICANT: Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant's qualifications and interest in the position; and (2) current resume/CV. - PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled "Resume." Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration. For inquiries and additional information, please contact Human Resource Services via email at *********** or by phone at *************. To view SOU's very generous benefits and pension programs available to eligible positions, please visit *************************************************************************************************************** Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, ****************************************** demonstrates our value and commitment to our employees. POSITION DESCRIPTION: Information Technology provides information resources and technology services to the entire campus community, in support of the academic mission. IT also provides technical assistance in the design, acquisition, installation, and maintenance of the campus information technology, media, and telecommunications infrastructure, including: desktop computer equipment; institutional databases; enterprise-wide applications; technology equipped classrooms, distance learning classrooms, telecommunications systems; centralized access to a campus-wide software library, remote on-line services, open-access and program specific computer labs, consulting, training, and user support. Information Technology provides assistance to University leadership in strategic planning for technology initiatives that strengthen both efficiency and effectiveness. The ability to interact with a diverse population is essential. This position is responsible for the maintenance and administration of server, infrastructure, and application systems that service the SOU Campus Network. This includes configuring enterprise solutions to meet customer expectations and requirements, align with the mission and goals of the University, and comply with Information Technology department standards, policies, and procedures. The position shares system administration responsibilities with the other members of the Infrastructure Services Team. Duties performed include: Setup and provisioning of enterprise applications. Setup and provisioning of new servers, including virtual servers. Developing specifications and project plans for operating systems and enterprise software deployments. Collaborating with the other system and network administrators to design, monitor, and support the university's infrastructure, including physical, logical, security, and disaster recovery. Monitoring and patching servers for security and operating system updates. Cooperating with the other members of the Infrastructure Services Team to design, maintain, and update the university's enterprise directory. Supervising student employees involved in server systems activities. Working closely with User Services staff. Supporting escalated technical issues. Installing operating system upgrades. Maintaining electronic logs and other records for periodic review. Performing regularly scheduled maintenance. Configuring and maintaining network printing operations. Maintaining a test environment for research and development on new operating systems and other system software. Performing system backups and file restores. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position. This job requires a flexible work schedule, as server and systems maintenance often must happen after normal business hours and on weekends. Minimum Requirements This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience. SOU interprets these minimums as a Bachelor's degree in Computer Science, Information Systems, or other related field, and four (4) years experience OR equivalent combination of education, technical training and experience totaling eight (8) years and demonstrated experience administering and supporting enterprise server environments (e.g., Windows Server, Red Hat/Ubuntu Linux) and virtualization technologies (e.g., VMware, Hyper-V). Typical skills for each core function are cited below. Operating Systems Analysis Knowledge of internal operating system technology, computer operations and hardware, and network communications theory; Ability to use operating system languages as defined by the campus and ability to perform systems-level programming in a distributed, networked environment; Ability to use performance monitoring software and interpret results; Ability to perform preventative and remedial maintenance to operating system(s); Ability to interface/integrate campus defined operating system(s) with software and other systems; Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications; Knowledge of applications programming techniques and procedures; Understanding of job control and production procedures with an ability to troubleshoot and isolate production problems and application code; Ability to research and survey new products and/or releases, such as productivity tools; Ability to establish and document operations procedures; Knowledge of network operating systems and network architecture, configuration, and protocols; Knowledge of client-server technologies. Operating Systems Administration Familiarity with scripting languages (PowerShell, Python, or Bash) for automation. Knowledge of system management and security/control procedures; Knowledge of database design, structure development, features, operations, programming, and data access principles; Knowledge of data communication network architecture, configuration, protocols, and interfaces; Knowledge of operating systems and storage capacity, including ability to perform capacity planning; Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems; Ability to develop and execute disaster recovery plans; Ability to establish data security standards and procedures; Ability to tune database systems and maintain database software. Strong understanding of Active Directory or LDAP directory services. Network Planning and Implementation Knowledge of network activities, configuration, protocols, and interconnectivity requirements for internal/external information transmission; Computer/video skills on specific applicable hardware and software; understanding of system functionality and components; Specialized vendor training or licensing to meet a specified departmental need; Ability to interpret data on system usage and develop engineering specifications to support changing service levels; Ability to interpret and apply broad regulatory standards and technical specifications to assignments; Ability to monitor and manage vendor relationships to ensure responsiveness and quality. Identity & Access Management: Demonstrated experience with IAM platforms such as Okta, AWS IAM, or similar enterprise identity management solutions Authentication Protocols: Working knowledge of SAML 2.0, including configuration and troubleshooting of SAML-based SSO integrations Network Services: Proficiency in DNS administration (zone configuration, record types, troubleshooting) and DHCP management (scope creation, reservations, lease management) Knowledge of essential network and system security concepts Working understanding of firewalls and network ACLs Understanding of file system and application permissions (e.g., Read, Write, Execute; inheritance) Knowledge of encryption basics (e.g., symmetrical vs. asymmetrical encryption, AES, RSA, cipher suites) Certificate and PKI basics (e.g., digital signatures, certificate authentication, certificate authorities, certificate lifecycle management) Preferred Requirements Industry certifications such as Microsoft Certified Systems Engineer (MCSE), Red Hat Certified Engineer (RHCE), VMWare Certified Professional (VCP), Okta Certified, Box Certified. COMPTIA certified. Experience with the account management in systems such as , Okta, Active Directory, or Workday. Experience with Workday Experience with the Box Enterprise file storage system Experience with database systems (Oracle, MS SQL Server, MySQL) Experience with high-availability clustering (MS, Novell, SQL Server). Experience with enterprise directories (Active Directory, eDirectory, LDAP). Experience with enterprise data backup systems (Veeam, Backup Exec, Syncsort). Experience with enterprise storage systems (iSCSI, SANs, NAS) Experience with virtualization technologies (VMWare, MS HyperV, Xen, KVM). Experience with router and switch configuration. Experience with Network Security Appliances (Palo Alto, SonicWALL, Sourcefire). Experience with configuration management software (Puppet, Chef, SaltStack). Experience with infrastructure monitoring software (Zenoss, Nagios, Zabbix, Icinga). Management, Microsoft Fore Front Identity Manager). Experience working within enterprise Information Security frameworks to protect data and secure systems. Essential Functions Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive: (80%) Shared Network and System Administration Work includes evaluation of technical options; consultation with systems engineers, user support teams, users, and management to determine specifications; creation of design documents, determining configuration standards; with consideration given to reliability, usability and ease of ongoing maintenance. Design and implement network support systems -- Responsibilities include; performing evaluation of technical options; consultation with systems engineers, management, vendors, and end users to determine system specifications; creation of detailed design, and configuration plans that consider fault tolerance, reliability, upgradeability; development of implementation strategies which ensure rapid deployment, ease of conversion, and integration with other network systems. The following duties are shared with the Infrastructure Services Manager and other team members: Installation, upgrade, and maintenance of server hardware and operating systems. Installation, upgrade, and maintenance of network security hardware and software. Installation, upgrade, and maintenance of enterprise software. Installation, upgrade, and maintenance of network storage. Installation, upgrade, and maintenance of desktop hardware, operating systems, and applicationssoftware. Planning and coordinating the deployment of new application software/systems, and the upgrade of existing application software/systems, including support for distributed campus enterprise applications. General enterprise-level administration of all of the resources listed above, including monitoring and security. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position. Maintain system documentation, including network diagrams, procedures, and configuration details Responsible for designing and managing account creation and deletion processes. Configure and manage Single-Sign-On (SSO)integrations across multiple applications and services utilizing SAML and OAuth/OIDC. Administer and maintain enterprise identity and access management (IAM) systems, including Okta and AWS IAM in cloud platforms such as AWS, GCP, and Entra/Azure. Identity management administration. Oversee DNS and DHCP services, including zone management, record maintenance, and IP address allocation (5%) Network Printing Configure and maintain a network printing environment for the campus network. Assist User Services staff with the creation of network printers. Maintain print accounting and management software. (5%) Data Backup and Recovery Maintain a schedule of backup jobs for university systems. Perform media rotation, and media lifecycle tasks. Restore data as needed. Maintain disaster recovery systems and associated procedures. (10%) Technical Support Troubleshoot network and enterprise application system problems. Ensure system reliability and 7×24 operation of the network and other enterprise systems. Informs Help Desk personnel of system outages, actions undertaken to remedy system problems or failures, and estimated time of resolution for a given system outage. Ensure that systems problems have been efficiently and effectively remedied. Assist User Services with user account configuration issues as necessary ensuring that SOU account administration procedures and guidelines are followed. Plan and submit projects to Change Management for projects which may impact users, or the campus community. Skills, Knowledge, and Abilities Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations. Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist. Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment. Strong analytical and research skills; demonstrated ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations. Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems. Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy. Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters Demonstrated ability to work with a high level of productivity and accuracy/attention to detail. Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Expressed skill to independently analyze software functionality through technical documents, and design and document efficient/effective work processes; ability to independently analyze software problems, test probable causes, and recommend sound solutions. Excellent computer skills and proficiency with a variety of computer applications including word processing, spreadsheets, databases, online systems, social media platforms, Internet as well as online calendaring and email. Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies. Working knowledge or ability to quickly learn, university infrastructure, policies, and procedures. Demonstrated ability to provide training and direction to student assistants. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Knowledge of internal operating system technology, computer operations and hardware, and network communications theory Ability to use performance monitoring software and interpret results. Ability to perform preventative and remedial maintenance to operating system(s). Ability to interface/integrate campus defined operating system(s) with software and other systems. Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications. Ability to establish and document operations procedures. Knowledge of network operating system and network architecture, configuration, and protocols. Knowledge of client server technologies. Knowledge of data communication network architecture, configuration, protocols, and interfaces. Knowledge of operating systems and storage capacity, including ability to perform capacity planning. Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems. Ability to develop and execute disaster recovery plans. Ability to establish data security standards and procedures. Ability to tune database systems and maintain database software. Knowledge of communication transmission technologies (e.g., circuit and packet switching, satellite uplink, etc.). Knowledge of network traffic and performance parameters to interpret variance and service impact to users. Ability to analyze network/systems problems using appropriate test structures and related diagnostics (e.g., protocol analyzer, T-bert analyzer, spectrum analyzer, etc.). Understanding of connectivity, system integration, and traffic issues. General knowledge of telecommunication network design, topology system interface, and protocols to meet support requirements. Understanding of telephone switching technology support, data/video communications, and transmissions media and their performance capabilities. Knowledge of telecommunications and video industry standards. Ability to install network subsystems and to modify local, customized software programs/features (e.g., voice mail, electronic mail, and telecom features). Physical Demands The position spends the majority of time in meetings, sitting, or working at a computer. Occasional lifting of network servers, and other computer equipment. Travel to technical training may occasionally be required. Special Conditions Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. Must be able to successfully pass a pre-employment background check. This position classification has been defined as non-exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA). The person holding this position is considered a mandatory reporter under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services. _________________________ SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce In compliance with the Americans with Disabilities Act (ADA), Southern Oregon University will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application, interviewing, and selection process. You are not required to note the presence of a disability on this application. If, however, you require a reasonable accommodation in the application and/or interview process due to disability, requests must be made in a timely manner to Human Resources. Diversity Statement: Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators, and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community. SOU Land Acknowledgement We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta, Takelma, and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization, the Gold Rush, and armed conflict between 1851 and 1856. In the 1850s, the discovery of gold and settlement brought thousands of Euro-Americans to their lands, leading to warfare, epidemics, starvation, and villages being burned. In 1853 the first of several treaties were signed, confederating these Tribes and others together - who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States, and in return, they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856, these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today, the Confederated Tribes of Grand Ronde Community of Oregon (******************* and the Confederated Tribes of Siletz Indians (**************** are living descendants of the Takelma, Shasta, and Latgawa peoples of this area. We encourage YOU to learn about the land you reside on and to join us in advocating for the inherent sovereignty of Indigenous people. Notice to Prospective Employees Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the “Clery Act”), require that prospective employees be notified of the availability of SOU's Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use, possession, and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention. An electronic copy of the Annual Security Report (ASR) can be accessed at the following link: ****************************************************** A physical copy of the ASR is available at no charge upon request. To request a copy, please visit the Office of the General Counsel located in Churchill Hall, 1250 Siskiyou Boulevard, Ashland, Oregon 97520. For more information, call ************, or email ************************.