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  • Operations Analyst - Global Payment Operations Wires Customer Service

    Bank of America 4.7company rating

    Operations analyst job in Richmond, VA

    Richmond, Virginia **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (****************************************************************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! The **Global Payment Operations (GPO)** organization delivers global wire transfers and ACH payments for internal and external bank clients and supports end-to-end payment execution and investigations for transactions initiated through various channels. The team also provides sanctions screening on transactions for multiple products, in accordance with policies established by the Global Economic Sanctions Compliance team. **Job Description:** This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing. **Responsibilities:** + Inbound Call Center Customer Service Rep receiving calls including day-to-day analysis, research and resolution of varied problems related to ACH + Responsible for reviewing inquires from our financial institution clients utilizing SWIFT to communicate between Bank of America and other Financial institutions to resolve any open quires on post settlement payments + Functions include administering defined procedures, analysis and report generation, and exception processing + Contact both external banks and internal clients to resolve any inquiries on payments using the GIN system to work on individual cases + Aid clients in queries surrounding payments post settlement, queries include amendments, return of funds, bene claims nonreceipt of funds, recall of funds + Assists with coordination of implementation for products, services, and operational solutions + Supports the design, documentation, implementation, and monitoring of new products and services + Provides guidance regarding procedural, technical, and operational changes + Expands business products knowledge within operations environment + Builds network by developing relationships with partners and teammates + Inspects data to identify issues and trends + Collects and interprets data to validate operational processes **Required Qualifications:** + Minimum of 1 year call center experience + Must be able to Multitask using various systems/applications as well as different tasks at different times. + Exceptional Customer Service experience and excellent oral and written communication skills + Typing and Data entry experience + Excellent time management and prioritization skills, with ability to meet deadlines under pressure + Experience with working independently and on teams + Experienced with Microsoft Office Suite, especially Excel + Experienced with managing multiple priorities and multi tasks **Desired Qualifications:** + Experience receiving at least 40+ USD Wire or ACH calls throughout the business day, + Expert level Excel experience + Working knowledge of payment investigations system + Electronic Wiring and Financial industry experience + Business, Finance, Accounting, Economics, or similar major preferred **Skills:** + Attention to Detail + Customer and Client Focus + Monitoring, Surveillance, and Testing + Process Performance Management + Research + Adaptability + Business Analytics + Critical Thinking + Reporting + Written Communications + Data Management + Policies, Procedures, and Guidelines Management + Process Design + Process Effectiveness + Strategic Thinking **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $64k-104k yearly est. 8d ago
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  • Security Operations Center Analyst

    Coalfire Federal 4.0company rating

    Operations analyst job in Arlington, VA

    About Coalfire Coalfire Federal is a market leading cybersecurity consultancy firm that provides independent and tailored advice, assessments, technical testing and a full suite of cyber engineering services to Federal agency customers. Coalfire Federal along with its parent company, Coalfire, has an unparalleled client list with deep customer relationships with leading cloud and technology providers including Amazon, Microsoft, IBM, Google and Oracle and Federal agencies. Coalfire has been a cybersecurity thought leader for over 20 years and has offices throughout the United States and Europe and is committed to making the world a safer place by solving our clients' toughest security challenges. But that's not who we are - that's just what we do. We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference. We're currently seeking a SOC Analyst with at minimum an Active Secret Clearance to support our on-site team in the Crystal City / Arlington, VA area. Location & Summary This is an opportunity join our Coalfire Federal team, supporting aa government client on site on a full time basis. The SOC Analyst will be responsible for assisting with the vulnerability management program and maintaining the vulnerability scanning tool, conducting incident response to include contributing to process improvement, and assist with monitoring existing alerts and security dashboards What you'll do Monitor security operations in a mixed Windows and Linux environment across multiple enclaves Conduct infrequent digital forensics and contribute to process development Operate endpoint detection and response tools including managing exceptions and alerts Incorporate threat intelligence into incident response through tools Assist with audits/assessments including audit plan preparation, review of documentation and evidence, evaluation of procedures, and client interviews. Manage priorities, tasks and hours on projects in conjunction with the project manager to achieve delivery utilization targets. Ensures quality products and services are delivered on time. Escalates client and project issues to management in a timely manner to inform and engage the necessary resources to address the issue Develop strong working relationships across the IT program to facilitate smooth operations and incident response activities What you'll bring The ability to support and be flexible with a small team, and work independently as needed The capability and interest in learning and growing into the role Expertise in security operations and vulnerability management Maintains strong depth of knowledge in one or more cybersecurity frameworks. Familiarity with Department of Defense STIGs and standard operating procedures associated with operating an air-gapped network Understanding of Windows infrastructure and communication components Basic understanding of Windows/Linux administration Familiarity with web applications and awareness of web application vulnerability assessments Education Completed Bachelor's degree from an accredited university, preferably in an IT related field. Clearance / Suitability *At minimum an Active Secret Clearance and on-site presence is required for this role. A Top Secret Clearance may also be held. Certifications At least one industry recognized cybersecurity /information security certification: CISSP, CISM, or CISA Years of Experience At minimum Five (5) years' direct work experience providing support to implementing an organization's information security program and related SOC experience Bonus Points Cyber Engineering background Splunk experience and / or certification ACAS, Nessus, or Tenable training Familiarity with an Endpoint Detection and Response tool such as HBSS, Carbon Black, or Cylance Optics Familiarity with a Network Based Intrusion Detection system Familiarity with the Purple Team Lifecycle and continuous process improvement Why you'll want to join us Our people make Coalfire Federal great. We work together on interesting things and achieve exceptional results. We act as trusted advisors to our customers and are committed to client-focused innovation as well as innovation in the industries that we serve. Coalfire offers our people the chance to grow professionally with colleagues they like and respect while tackling challenges that stretch their minds and expand their skill sets. Regardless of location, you'll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You'll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. You'll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support memberships, and comprehensive insurance options. Coalfire is an EEO employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $75k-112k yearly est. 1d ago
  • Inventory/ Operation Analyst (Entry Level; Prefer Korean Speaker)

    LX Pantos Americas

    Operations analyst job in Clarksville, TN

    MAJOR ROLES & RESPONSIBILITIES: Performs required count of all Warehouse Goods to ensure optimal inventory levels Prepares and runs all Daily Reports and files them appropriately Identifies trends and processes impacting Inventory Control and communicates to warehouse management while making recommendations for process improvements Look for missing products in storage locations by inventory transaction history through system Research and resolves all discovered inventory discrepancies and notifies warehouse management when a resolution is not available Supports a variety of tasks such as sorting specific inventories for projects and monitors service levels and breaks down deals. Communicate with stakeholders to handle inventories between warehouse and other departments Performs other tasks as determined and assigned by Warehouse Management REQUIREMENTS: Strong communication skills Ability to manage multiple tasks and prioritize time sensitive situations in a fast-paced environment Excellent problem solving and analytical skills HOURS Monday to Friday, 6:45 AM - 5:30 PM CST
    $38k-57k yearly est. 3d ago
  • Administrative Analyst

    Aegis Corps

    Operations analyst job in Arlington, VA

    ACI is seeking an Administrative Analyst to provide the organizational support necessary to meet the needs of a high profile project. Job location is in Washington DC. Duties include but not limited to: Data collection, processing, and analysis in support of specific management systems including analyses of quantitative and qualitative survey data, time activities, user guides, training materials and other performance data reports. Manage flow of correspondence. Keep senior management and staff members informed of relevant organizational events. Analyze collected data and prepare reports for senior manager. Review, screen, control, maintain records, and coordinate responses on incoming correspondence. Assist in responding to routine and non-routine inquiries using standard formats. Establish and maintain office files and databases, including electronic data files architecture consistent with industry standard file storage/structure methodologies. Assist in preparing inter-agency meeting or conferences and setting up teleconferences and videoconferences. Support legislative analysis, tracking and administrative support to facilitate programmatic activities. Requirements - Minimum 5 years' experience. Bachelor's Degree is preferred. - Ability to work in a very fast paced organization. Multitasking is essential. - Strong proficiency in MS Word, Excel, Outlook, and PowerPoint - Pleasant, tactful and professional attitude and appearance - Excellent writing, editing, and proofreading skills - Must perform well under pressure and high workloads, and be able to communicate effectively. Salary will be commensurate with experience. Aegis Corps, Inc. is a growing company and there may be opportunities for advancement. We have a generous benefits package including health, dental, and disability insurance, paid time off, 10 holidays, company provided life insurance and a 401K. Aegis Corps, Inc. is an Equal Opportunity Employer.
    $53k-83k yearly est. 8d ago
  • Business Analyst, Multi-Site Operations

    Media One Digital 3.6company rating

    Operations analyst job in Matthews, NC

    Media One is a trusted partner in digital printing and textile industries, offering comprehensive solutions for large format printing. From paper, fabric, workflow, and color management to advanced digital printing equipment and finishing, Media One collaborates with top-tier partners to cater to diverse production needs. The company provides nationwide technical support, installation, and service to ensure excellent customer satisfaction. With four strategically located warehouses across the U.S., Media One provides efficient and timely deliveries. Learn more at: ***************************** Join the market leader in digital textile printing. Media One Digital is seeking a detail-oriented, analytical Business Analyst to support finance, sales, and operations across multiple U.S. locations. Reporting to the CFO, this role plays a critical part in driving data-based decisions through financial analysis, business performance tracking, and strategic insights. What You'll Do Analyze financial results, budgets, and forecasts across locations. Partner with accounting on month-end close, variance, and ROI analysis. Track sales trends, product mix, and margin performance by customer and site. Build and maintain dashboards, scorecards, and KPIs for leadership. Consolidate operational and financial data to support benchmarking across sites. Improve data integrity across ERP, CRM, and reporting systems. Lead ad-hoc analysis and scenario modeling for strategic initiatives. What Success Looks Like Accurate and timely reporting that enhances decision-making. Actionable insights that drive measurable improvements in KPIs. Streamlined, standardized performance tracking across all sites. What You'll Bring Bachelor's degree in Finance, Business, Economics, or related field (MBA a plus). 2-3 years' experience in business analysis, FP&A, or operations analysis-preferably in manufacturing or textiles. Advanced Excel skills; experience with Power BI or Tableau. Familiarity with ERP (NetSuite, Sage 100) and CRM (Salesforce) systems. Strong analytical, communication, and problem-solving skills. Ability to work cross-functionally in a fast-paced, multi-site environment. Why Join Us At Media One Digital we power the digital print ecosystem through smart systems, trusted products, and expert support-so our customers can scale what's next. You'll be part of a collaborative, data-driven culture where your insights shape strategic decisions across the business. Equal Opportunity Employer: We're committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other protected characteristic.
    $52k-73k yearly est. 4d ago
  • ERP Process and Functional Analyst

    Helix Traffic Solutions, LLC

    Operations analyst job in Murfreesboro, TN

    The ERP Process and Functional Subject Matter Expert (SME) provides structured discipline to guide and direct business analysis, business rules, processes and capabilities implementation for the technology stack employed by Helix Traffic Solutions (HTS) in delivering value to its people, customers and suppliers. This role provides the necessary insights and direction to deliver to the Enterprise Resource Planning (ERP) platform, Oracle NetSuite, as well as related systems implementation teams, of which the SME is an integral component, the expected value to HTS's people, customers and suppliers. The SME will integrate their work effort with all implementation teams as well as support the post-implementation of any process and technology solutions.SME is expected to work alongside any third-party contractors and consultants and provide the enterprise's view in developing needs assessments and business requirements as well as potential solution configurations. The SME role is expected to be a full-time position. Duties/Responsibilities: Subject Knowledge Demonstrated understanding of end-to-end business processes, spanning customer engagement, quoting, contracting, fulfillment, billing, and post-delivery support Ability to recognize how core processes vary by business model, including both product-based and service-based operations such as traffic control services, maintenance programs, construction projects, and long-term service contracts Strong grasp of key operational and financial performance metrics, including sales pipeline health, service utilization, project profitability, and customer satisfaction indicators Comprehensive understanding of how enterprise applications and systems integrate-for example, CRM, ERP, finance, marketing automation, and customer service platforms-to enable seamless data flow and process visibility across the organization Proven ability to collaborate with cross-functional stakeholders to gather requirements, define future-state processes, and document system and reporting needs that align with business objectives Project Engagement Collaborate closely with business and functional leaders, IT teams, and key stakeholders to define and document end-to-end business requirements-encompassing sales, service delivery, inventory, operations, and financial processes-to ensure data and system design align with enterprise goals Identify process improvement opportunities and recommend technology-enabled solutions that enhance efficiency, standardization, and scalability across departments Ensure selected technologies support core business processes such as lead and opportunity management, quoting, order processing, work order management, fulfillment, and invoicing Validate that technology solutions also enable field and operational processes, including scheduling, dispatch, resource allocation, route optimization, and field data capture Serve as a key Subject Matter Expert (SME) in configuring technology solutions to meet cross-functional business needs, maintaining alignment between process design, data flow, reporting, and compliance requirements Conduct comprehensive end-to-end testing of business scenarios-spanning quote-to-cash, procure-to-pay, and plan-to-fulfill-identifying and resolving issues to ensure functionality meets real-world business expectations Lead and participate in User Acceptance Testing (UAT), ensuring workflows perform as intended across modules (e.g., quoting, work orders, inventory, costing, reporting) Design and manage UAT test cases and success criteria, ensuring validation of both functional and data integrity Partner with other functional leads to ensure accurate and seamless data integration across systems for job costing, inventory tracking, and financial reporting Collaborate with business partners to ensure e-commerce, customer portal, and external system integrations align with standardized data and operational models Document pre- and post-implementation process maps, illustrating the evolution from current to future-state workflows Proactively identify and communicate business or project risks, recommending mitigation strategies and sustainable process solutions Promote the adoption of standardized, out-of-the-box ERP functionality over customizations to preserve long-term system integrity and upgradeability Contribute to the development of training materials and user enablement frameworks, ensuring operational readiness and consistent adoption of the new processes and tools Ongoing efforts for Sales Operations SME: Support Day-to-Day Operations: Oversee daily operations of live ERP functionalities, ensuring system stability, data integrity, and efficient business process execution across all integrated functions (sales, service, operations, finance, and supply chain) Continuous Process Optimization: Lead ongoing evaluation and enhancement of end-to-end processes-such as lead-to-cash, order-to-fulfill, and project-to-invoice-ensuring alignment with evolving business objectives and industry best practices Data Stewardship Leadership: Provide direction and governance for data stewardship activities, ensuring consistent management of master and transactional data across domains (customers, vendors, items, pricing, and financials). Promote standards that enhance accuracy, compliance, and enterprise reporting quality Accountability & Financial Integrity: Champion accountability in data entry, process adherence, and financial reporting. Partner with Finance and Operations teams to reinforce transparency, traceability, and compliance with internal controls and audit requirements Stakeholder Support & Documentation: Serve as a second-line support and escalation point for end users, providing documentation, troubleshooting guidance, and process insights to maintain efficient and compliant operations ERP & Technology Awareness: Stay informed on ERP platform updates, new features, and integration capabilities that impact operational, financial, or field service processes. Evaluate their applicability for continuous improvement Innovation & Enhancement Recommendations: Identify and propose enhancements, automation opportunities, or feature adoption that increase productivity, streamline workflows, and drive business value Change Management Enablement: Support organizational readiness for new releases or process changes by coordinating communications, impact assessments, and user adoption strategies across business units Training & Knowledge Transfer: Develop and deliver ongoing training programs, user guides, and quick-reference materials to sustain competency and promote a culture of continuous learning across the enterprise Data & System Integrity Validation: Coordinate regression testing and validation activities during ERP upgrades, patches, or configuration changes to ensure seamless operation and accurate data flow across dependent processes Collaborate and foster teamwork across functional team, departments, and stakeholders Any other duties as determined by the VP of ERP Skills and Qualifications: Education: Bachelor's degree in Computer Science, Finance, Business Administration, or related field. A master's degree and professional certifications are a plus but not required. Experience: 5+ years of experience in data management or systems administration as a practitioner 3+ years of experience with ERP systems implementation and upgrade projects, preferably with specific Oracle NetSuite, Dayforce HRIS, and Microsoft Power BI experience a plus Strong team leadership and team dynamics Proven ability to work across functional teams and interact with senior leadership Technical Skills: Strong understanding of ERP platforms and modules (financials, HR, supply chain, etc.) Strong capability in people-oriented change management of technology implementations Familiarity with database management, system integrations, and data migration processes Familiarity with system administration, configuration, and user management Leadership and Communication: Strong project activity and task management skills with experience using predictive and/or adaptive methodologies Excellent written and verbal communication skills to interact with all levels of the organization Ability to translate technical concepts into business terms for non-technical stakeholders Problem-Solving: Strong analytical and problem-solving skills to address system issues and user concerns Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment Certifications: Certifications related to specific ERP platforms (e.g., SAP, Oracle, Microsoft Dynamics) are highly desirable Key Performance Indicators (KPIs) for the Process and Functional Analysis ERP project delivery on time, on scope, and within budget User satisfaction and adoption rates allow productivity gains within 60 days of system launch. Data accuracy and integrity metrics. Number of or severity of system issues resolved within defined SLAs (TBD during the program design based on current baseline) System uptime and performance
    $73k-102k yearly est. 5d ago
  • EWM Operations Coordinator - 1st Shift

    Belimo 4.4company rating

    Operations analyst job in Danbury, NC

    An EWM (Extended Warehouse Management) key user is an operational expert who acts as a liaison between warehouse staff and IT, providing first-level support, training, and process feedback for the SAP EWM system. Their responsibilities include resolving day-to-day system issues, ensuring correct process execution, identifying needs for system improvement, and assisting with user training and documentation. This role requires a strong understanding of warehouse operations and the EWM system to bridge the gap between business needs and technical solutions. What You'll Do First-level support: Serve as the initial point of contact for operators who have questions or problems with the EWM system and help them correct handling failures. User training and knowledge sharing: Train end-users on the proper use of the system, share best practices, and keep them informed about new functions and process updates. Issue identification and escalation: Identify system or process issues and communicate them to IT or the functional support team for resolution. They may also create support tickets and track their progress. Process improvement: Provide feedback from an operational perspective to help identify opportunities for improving warehouse processes and system functionality. Testing and implementation support: Participate in user acceptance testing (UAT) and other testing phases to validate new system configurations or updates. Documentation: Assist in documenting operational procedures, creating training materials, and gathering user feedback. Step in to back up group leaders as needed, including task assignment, performance monitoring, and issue resolution to maintain daily operations. Assist with coordinating and monitoring daily warehouse activities to ensure smooth execution. Who You Are High School Diploma or GED required. 1-3 years' experience working in a warehouse setting. EWM experience is a plus. EWM operational expertise: A deep understanding of how EWM is used for daily operations within a warehouse environment. Strong communication skills: The ability to communicate clearly with both warehouse staff and IT professionals. Problem-solving ability: The capacity to analyze and resolve system and process issues. Knowledge of warehouse processes: Familiarity with all aspects of warehouse management, from goods receipt to shipping. IT system knowledge: While not always a technical role, some knowledge of the underlying IT system is helpful for communicating with the support team. Who We Are Belimo is the global market leader in the development, production, and marketing of field devices for the energy-efficient control of heating, ventilation and air conditioning systems. Damper actuators, control valves, sensors, meters, and gas monitors make up the company's core business. Founded in 1975, Belimo employs approximately 2,400 people in over 80 countries and is listed on the Swiss Exchange (SIX) since 1995. Belimo is committed to paying all employees in a fair, equitable and transparent manner. The base pay for this position ranges from $26 - $30 hourly with a target performance bonus of 7% of an employee's annual base salary. Compensation is based on several factors including geographic location and may vary depending on job-related knowledge, skills, education and experience. Belimo is a total compensation company which includes a comprehensive benefits package including a full range of medical, financial, and other competitive benefits. Belimo is proud to be an equal opportunity employer. #WeAreBelimo This position is not eligible for visa sponsorship such as H1B, TN, E-3, STEM OPT.
    $26-30 hourly 3d ago
  • Technical Writing Analyst - 6107794

    Accenture 4.7company rating

    Operations analyst job in Raleigh, NC

    Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. We're looking for Technical Writers to write, publish, and maintain developer documentation. Our work ranges from making small edits to existing content to creating entirely new websites. We need someone who excels at handling multiple projects and has the technical know-how to create comprehensive guides for developers. Responsibilities: + Create high-quality instructional documentation for developers. + Collaborate closely with subject matter experts, project managers, developers, testers and business analysts to produce the required technical documentation. + Use a suite of internal tools to draft, develop, and publish content. + Communicate technical concepts in simple easy-to-understand language for technical and non-technical audiences. Skills: + Strong writing and editing ability. + Proficiency with HTML,YAML, Markdown and either Javascript or Python. + Familiarity with programming best practices. + Experience writing instructional content (e.g. user manuals or guides, support content / instructions) + Experience working with a content management system + Knowledge in Google docs and products. + Understanding of access control lists, and dynamic code. + Ability to write according to our internal style guide. + Strong research and analytical skills + Strong communication skills. + Project management skills. + Customer service. This position is part of a bargaining unit. Basic Qualifications: + Minimum 2 years of Project Management experience Minimum 2 years of technical writing and editing experience Minimum 2 years of experience writing according to internal style guide + High School Diploma / GED Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************************************** Role Location Hourly Salary Range California $32.00 to $42.00 Cleveland $32.00 to $42.00 Colorado $32.00 to $42.00 District of Columbia $32.00 to $42.00 Illinois $32.00 to $42.00 Maryland $32.00 to $42.00 Massachusetts $32.00 to $42.00 Minnesota $32.00 to $42.00 New York/New Jersey $32.00 to $42.00 Washington $32.00 to $42.00 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $32-42 hourly 3d ago
  • OSINT Language Enabled Analyst Mid

    Aim Point Innovation LLC

    Operations analyst job in Quantico, VA

    About the job OSINT Language Enabled Analyst Mid MANDATORY TOP SECRET / SCI Security Clearance IS FOR IMMEDIATE FILL This position is in support of Marine Corps Intelligence Activity (MCIA), Intelligence (S2), Operations (S3) and Counterintelligence & Human Intelligence (CI HUMINT) Directorates and sets forth the requirements to provide the United States Marine Corps (USMC) with the Department of Defenses (DoD) best trained General Military Intelligence (GMI) professionals. This task order covers the work required to provide stakeholders Intelligence Analytical support for all Intelligence factions. The analyst shall: Conduct OSINT activities in response to Government Request for Information (RFI) or tasking by the OIC including working with the Government to clarify and refine the RFI, collecting, exploiting, and analyzing-online open-source information, and preparing a report in the format required by the task, with minimal supervision using commercial internet, NIPRNet, SIPRNet and SCINet systems and tools. Populate and maintain databases in support of and in conjunction with Data Analysts and Data Scientists. Document types and structure of open-source data, analyze and mine data to identify patterns and correlations, map and trace data from system to system or source to source, design and create data reports. Assist the OSINT Team in using and evaluating available Commercial Off-The-Shelf (COTS) tools. Employ COTS tools to aggregate, structure, visualize, and assess available open-source information; infer and assess the relevance, veracity, and credibility of the information and its source. Employ managed attribution (MA) software and associated online tradecraft while executing OSINT collection activities; demonstrate an understanding of the limitations of MA tools. Develop innovative ways to combine data from different tools to provide analytical results that are of greater value and relevance to Operational Forces. Train and mentor Marines in OSINT tradecraft and best practices, including the ability to administer MCIAs Expeditionary OSINT Course. Identify, develop, and formalize new OSINT tradecraft and other SOPs to meet mission requirement. Three mid-level language enabled analysts shall leverage language skills and cultural/area knowledge in support of OSINT activities. The government will specify which languages will be required. They could include Mandarin, and Russian, with a DLPT score of 3/3 or better (DLPT score no older than 5 years upon hire date). Develops open-source research strategies to support specific information gaps. Manually search for, exploit and analyze a variety of online open sources to include media, social media, academic literature, videos, maps etc. in target language to augment information acquired through other sources and/or to fill information gaps. Use various tools and methods to determine authenticity and currency of information acquired from the Internet. Create reports using Word and PowerPoint to convey research findings; generate Open-Source Intelligence Reports (OSIRs). Verbally brief findings and research methods to various consumers. Use language skills to conduct searches and translate foreign articles, journals, and other forms of media into English. Participate in meetings, conferences, and exercises. Produce and deliver written reports, intelligence assessments and briefings to support consumers at the tactical, operational, and strategic level as assigned. Written products will meet Intelligence Community Standards (e.g., ICD 203, 206, 208), DoD NIC OSINT standards and MCIA standards and adhere to MCIA production and review processes. A well qualified analyst: Demonstrates comprehensive mission knowledge and skills that affirms completion of all developmental training and experiences for the labor category. Demonstrates ability to communicate understanding from information that may be incomplete, indirect, highly complex, seemingly unrelated, and / or technically advanced. Demonstrates ability to structure analysis based on trends in reporting and a range of analytic perspectives from other analysts, organizations, and intelligence disciplines. Demonstrates ability to work independently with minimal oversight and direction. Demonstrates ability to collaborate and work with other IC members on information sharing, driving collection, and addressing analytic disputes and conflict resolution. Demonstrates ability to develop concise, insightful, and comprehensive products for defense intelligence. Demonstrates ability to lead teams in researching multifaceted or critical problems. Provides guidance in selecting, designing, and applying analytic methodologies. Uses argument evaluation and validated analytic methodologies to challenge differing perspectives. Desired Experience: At least 8 years of experience conducting analysis relevant to the specific labor category with at least a portion of the experience within the last 2 years. Desired Education: Bachelors degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education. Including Military job codes:
    $62k-85k yearly est. 8d ago
  • IVR Business Analyst

    Saransh Inc.

    Operations analyst job in Charlotte, NC

    Job Title: Business Analyst / Operations Analyst Employment Type: Contract We are seeking a collaborative and detail-oriented professional to work with company data across multiple business functions. The ideal candidate will be responsible for reporting key metrics, analyzing methodologies, recommending operational improvements, and supporting proposal evaluations while working closely with cross-functional teams. Key Responsibilities Track, analyze, and report business and operational data Develop and maintain cross-functional partnerships, both internally and externally Manage and monitor budgets to ensure alignment with business objectives Analyze existing methodologies and recommend process improvements Support proposal evaluations and data-driven decision-making Maintain awareness of competitive market trends and industry insights Qualifications Bachelor's degree or equivalent professional experience Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.) Strong written, verbal, and collaboration skills Ability to work effectively in a cross-functional environment Strong analytical and problem-solving skills
    $60k-84k yearly est. 1d ago
  • Program Analyst

    Steerbridge

    Operations analyst job in Arlington, VA

    We are seeking an experienced Senior Program Analyst to support a complex government aviation program. This role focuses on program performance, data-driven analysis, and decision support across cost, schedule, and operational priorities. The ideal candidate brings deep experience working within government environments and a strong ability to translate data into actionable insights for leadership. (This role is a part of a proposal support.) Key Responsibilities In this role, you will analyze program objectives and performance to support informed decision-making across the organization. You will assess requirements, schedules, funding, and execution status, providing clear and accurate insights to stakeholders. Your work will include conducting management, technical, and business-focused analyses to identify risks, trends, and opportunities for improvement. You will collect, organize, and interpret program data related to aircraft acquisition and sustainment efforts, ensuring accuracy and consistency across reporting products. You will also track program milestones and schedules, support documentation efforts, and apply established government processes for data management, configuration control, and change tracking. Required Qualifications Candidates must possess a bachelor's degree in a relevant field and at least 10 years of experience performing program analysis, program management support, or related analytical functions. An active Secret security clearance is required. Successful candidates will demonstrate strong analytical skills, attention to detail, and experience working in structured government environments. Preferred Qualifications Experience supporting government organizations, particularly within defense or aviation programs, is highly desirable. Familiarity with aircraft acquisition programs, budget analysis, and schedule tracking is a plus, as is the ability to communicate complex data clearly to both technical and non-technical audiences. Why Join Us This role offers the opportunity to contribute to a mission-critical program that directly supports national defense. You'll work alongside experienced professionals in a collaborative environment where your analytical expertise will directly influence program success. 👉 Apply today or message us to learn more.
    $67k-100k yearly est. 5d ago
  • Business Analyst

    Meherrin Agricultural and Chemical Company 4.2company rating

    Operations analyst job in Raleigh, NC

    is based at our Meherrin office in Raleigh, NC. The primary function of this role is to support sales by providing accurate reporting, daily dashboard updates, inventory analysis, customer insights, and budget development. Key Responsibilities Maintain and update daily sales dashboards and performance reports. Track sales KPIs including revenue, margins, product categories, and customer sales Analyze customer buying patterns to support tailored offers and strategic sales plans. Monitor inventory levels, product movement, slow movers, and seasonal demand trends Maintain organized documentation for bid tracking and analysis as needed Perform analysis of company P&Ls; to identify trends, risks, and opportunities Qualifications Bachelor's degree in business, Finance, Analytics, Supply Chain, or related field, or equivalent experience. 3-4 years of experience as a Business Analyst or in a similar analytical role. Strong analytical skills and ability to interpret data. Proficiency in Excel; experience with BI tools preferred (Power BI, Tableau). Strong communication, organizational, and documentation skills. Experience in agriculture or distribution preferred but not required. Key Competencies Analytical and detail-oriented Strong problem-solving skills Ability to work cross-functionally Clear and concise communicator Organized and self-directed Work Environment & Physical Demand Mostly office-based with some travel to retail or manufacturing sites Low physical demand; mainly computer work with occasional walking or standing Fast-paced, deadline-driven role with seasonal workload spikes Benefits Health Insurance ~ Employee Assistance (EAP) ~ Teladoc ~ Life Insurance Employee Referral Program ~ 401K Match ~ Disability ~ Tuition Assistance (TAP) Paid Vacation and Personal Days ~ Vision ~ Paid Holidays ~ Jury Duty Leave Dental ~ Bereavement Leave ~ Flexible Spending Account (FSA) Core Values “Equip” - Environment Quality Understanding Integrity People Application Process - This job is contingent upon satisfactory completion of reference checks, education verification, pre-employment drug screening, and a criminal history check. EOE - Equal Opportunity Employer For Additional Information Visit: ******************
    $67k-93k yearly est. 4d ago
  • Chinese-Mandarin Language Analyst

    Altamira Technologies Corp 4.1company rating

    Operations analyst job in McLean, VA

    Altamira Technologies has a long and successful history of providing innovative solutions throughout the U.S. National Security community. Headquartered in McLean, Virginia, Altamira serves the defense, intelligence, and homeland security communities worldwide by focusing on creating innovative solutions leveraging common standards in architecture, data, and security. Altamira believes that our people and our company's culture differentiate us from other companies. We focus on recruiting talented, self-motivated employees who strive to find a way to get things done. Position Summary Altamira is hiring a qualified Chinese-Mandarin Language Analyst. Position Description Conduct translation, transcription, and summaries/gists of various language materials Leverage knowledge of language origins and cultural context to provide meaningful, nuanced translations Conduct triage analysis on incoming language materials to determine priority and process accordingly Proficiently use various tools and databases to process language materials and annotate required data Must have a strong command of the English language and ensure proper grammar is always used Required Qualifications Must have a TS/SCI Clearance with Polygraph for consideration 4 years performing crypto language processing - translating/gisting sophisticated written and/or spoken materials and demonstrating all lower OLA skills (2 of the 4 yrs primary duty: translating, transcribing, and/or gisting) Must have ILR Skill Level 3 in Audio or Graphic Due to Federal contract requirements for this role, we can only consider US citizens for this position #J-18808-Ljbffr
    $65k-86k yearly est. 4d ago
  • Service Operations Coordinator

    Biotage

    Operations analyst job in Charlotte, NC

    Biotage is seeking a Service Operations Coordinator to play a vital role in ensuring the continued success of Biotage's service operations by providing logistical and administrative support to the North American Service team. Scope of Responsibility The Service Operations Coordinator serves as a critical hub for Biotage's service operations, ensuring that repair, installation, and maintenance activities are executed efficiently and effectively. This role requires a strong focus on organization, communication, and collaboration to support both internal teams and external customers. The Service Operations Coordinator plays a key role in maintaining accurate records, managing logistical workflows, performing back office administrative tasks, and supporting internal and external Service teams to enhance customer satisfaction and operational excellence. This position is hybrid based in Charlotte, NC. The requirement is at least 3 days at the Charlotte office. 2 days per week can be remote following an initial training/onboarding period. Tasks and Responsibilities Oversee the work order closure process, including accurate and timely creation of Sales Orders (SO) and invoicing of customers. Manage all installation activities, including creation and tracking of installation work orders, overseeing installation schedules, confirming site preparedness, and coordinating post-installation activities. Review and ensure completeness of Field Service Engineer (FSE) reports to initiate invoicing and spare parts replenishment in ERP and ServiceMax systems. Act as a point of contact for individual customer support cases via phone and email, providing updates and escalating issues when necessary. Coordinate service parts for field service work, utilizing Charlotte Service Stock (CSS) or expediting stock-out items through the Supply Organization. Manage trunk stock replenishment to maintain adequate inventory levels for Field Service Engineers. Maintain and update the service line items in the Biotage Americas backlog report to ensure accuracy and timeliness. Represent the Service department during backlog meetings, expediting parts and resolving delays as needed. Create and maintain clear, accurate records of service activities, parts transactions, and customer communications. Collaborate with Field Service Engineers, Sales Representatives, and Applications Specialists to coordinate service activities and share relevant updates. Manage data entry for service contracts and maintain an accurate installed base database. Professionally represent Biotage in all communications to uphold a customer-focused approach and company reputation. Perform additional tasks as assigned by Service Management to support departmental and organizational goals. Role Specific Skills and Behaviors: Exceptional attention to detail, ensuring accurate data entry and process adherence to exceed internal and external customer expectations. Strong organizational and multitasking skills to manage competing priorities and maintain a seamless workflow in a fast-paced environment. Clear and professional verbal and written communication skills, with the ability to effectively engage with customers, team members, and vendors. Proficiency in interpreting and managing business and operational documents, such as service reports, invoices, work orders, and system-generated workflows. Demonstrated ability to collect, organize, and analyze data to identify patterns, troubleshoot issues, and implement solutions that support service operations. Collaborative mindset with the ability to work independently while supporting cross-functional teams to meet business objectives. Advanced computer literacy, particularly in Microsoft Office Suite (Excel, Outlook, Teams), with proficiency in database and ERP systems. Familiarity with ServiceMax, Dynamics 365, or Salesforce is a strong plus. Strong problem-solving skills with the ability to address customer concerns, manage service logistics, and ensure timely resolution of service activities. Proven ability to prioritize tasks, streamline workflows, and maintain high levels of accuracy and efficiency in all aspects of the role Education and Experience Associates degree or equivalent preferred. Strong organizational, planning, communication (oral and written), and customer service skills. Three or more years of related experience and/or training. Experience with Salesforce, ServiceMax, CRM, ERP systems, Dynamics 365, or other service reporting systems is a plus. Physical Demands LIGHT - Exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. Office environment: the noise level in the work environment is usually moderate. Travel Required Occasional travel may be required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. About Biotage Biotage is a global supplier and solutions partner to a wide range of customers within drug discovery and development and analytical testing. With strong expertise in separation and purification technologies, and a focus on leveraging intelligent workflow solutions, we aim to efficiently support the advancement and protection of human health. Learn more at biotage.com. Biotage offers a comprehensive benefits package including health, dental, and vision insurance as well as a 401k program w/ company match, paid parental leave and more! Biotage is an equal opportunity employer, including veterans and individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact ************ or ************************ for assistance. Department Sales & Marketing Locations Charlotte Apply for this job Job opportunities Applications Scientist - Biomolecules Sales & Marketing • Charlotte, Boston/Salem Account Manager - Italy Sales & Marketing • Milan - Remote Customer Service Manager Sales & Marketing • Tokyo More jobs Charlotte A unique career - Join us
    $31k-46k yearly est. 6d ago
  • Operations Coordinator Distribution

    Advocate Aurora Health 3.7company rating

    Operations analyst job in Charlotte, NC

    Department: 12063 Enterprise Corporate - Supply Chain: Operations Levine Childrens Hospital Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday -Friday 9am-5pm Pay Range $24.10 - $36.15 Essential Functions Supports the Materials Resource Management team with supply chain knowledge and expertise to further enhance the quantity, quality and value of services provided. Knowledgeable of regulations governing areas of responsibility, as applicable. Works in a project management environment and must have the ability to support multiple projects concurrently. Works rapidly and accurately under pressure and meets project deadlines. Able to work independently with limited direction setting own deadlines and priorities supporting the mission of Materials Resource Management. Interacts and is responsive to all customers including System department managers and business partners. Ensures customer service levels are maintained at a high level and are quantifiable. Continuously reviews departmental processes and procedures to ensure efficiency, effectiveness, consistency. Provides routinely required management reports to management in a timely manner. Physical Requirements Works in an office, distribution center, acute or ambulatory healthcare environment. Sight, hearing, and speech capabilities sufficient to communicate well with individuals and groups. May be required to travel to System facilities and affiliate sites. Responsible for working in a safe manner. Education, Experience and Certifications. High School Diploma or equivalent required. Bachelor's degree in business, healthcare, or related field preferred. 4 years of associated healthcare materials management experience a preferred. Certification, such as CMRP or CPIM preferred. Knowledge and application experience of Lean Six Sigma methodologies preferred. Computer skills in the Microsoft suite of software (i.e. MS Word, Outlook, Excel, Power Point and Access) preferred. Knowledgeable in using Materials Management software (McKesson Pathways / eMerald, Intek WLIB) preferred. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
    $24.1-36.2 hourly 3d ago
  • Oracle Fusion Application Support

    KMM Technologies, Inc. 3.4company rating

    Operations analyst job in Reston, VA

    Oracle Fusion Application Support (M-F 9am-5pm EST) Lead the support of Oracle Fusion SCP modules ( Specifically Oracle Demand Management Cloud) and other SCM Modules. Collaborate with business stakeholders to understand their requirements and translate them into functional specifications. Configure Oracle Fusion SCP (Specifically Oracle Demand Management Cloud) applications to meet business requirements and ensure optimal performance. Provide expertise in the design and development of SCM processes and solutions. Conduct system testing, user training, and support during the Roll out phase. Troubleshoot and resolve issues related to Oracle Fusion SCP (Specifically Oracle Demand Management Cloud) applications. Develop and maintain documentation for system configurations, processes, and procedures. Stay updated with the latest Oracle Fusion SCP features and functionalities to provide recommendations for improvements. Ability to work independently and as part of a team.
    $52k-73k yearly est. 3d ago
  • Academic Operations Coordinator

    Baptist Memorial Health Care 4.7company rating

    Operations analyst job in Memphis, TN

    Job Title: Coordinator-Operations Academic (AOC) Entity: Baptist Health Sciences University The Academic Operations Coordinator provides administrative coordination of the University office work flow in academic student support services, and administrative services offices and all daily business transactions with students, faculty or administration by following established procedures and protocols to ensure the academic, economic and process viability of the University. Prepares reports by gathering, summarizing and analyzing data. Oversees student workers. Responsible for 1 shift, 8 hours/day, 5 days/week. Incumbents are subject to hours beyond the normal workday. Job Responsibilities: Provides direction and leadership to the office administration utilizing effective organizational skills, time management, oral and written communication, and confidentiality. Coordinates the functions of secretarial and telephone support, purchasing, inventory control, division/department payroll and human resource functions,, marketing, student evaluation of instruction, records security, postal regulations, and office support, as appropriate, enhancing the efficiency and quality of all assigned areas; serves as liaison with faculty and staff and distributes resources to them based on need. Maintains an organized and efficient office by keeping department files and records in an accessible, orderly and current condition to assure appropriate confidentiality and a continuous work flow in the division/department. Facilitates compliance with University, College/Department policies and procedures and external regulatory requirements. Compiles cost data necessary for budget preparation and oversees operational expenditures within established guidelines. Explains budget variances and maintains budget files. Performs related accountabilities as assigned or directed. Minimum Qualifications Knowledge/Education: Bachelors Degree or equivalent experience Experience: Two (2) years of experience in an academic or other relevant office setting. Proficiency in confidential records maintenance, word processing, data entry, and expertise in use of computers and general office equipment. Licensure, Registration, Certification: N/A Desired Qualifications Knowledge/Education: Bachelors Degree or equivalent plus five (5) years of operations experience in an academic or other appropriate office setting. Experience: Advanced organizational and communication skills as well as the ability to gather and process student, personnel, or financial data and make recommendations for improved operational efficiency. Physical Requirements: Work requires the physical demands of standing, bending, lifting, stooping or performing other work requiring light physical exertion (up to 30 pounds) on an occasional basis (up to 15% of time) and frequent walking; or moderate physical exertion (up to 50 pounds) on an intermittent basis (not a routine part of the job). Environmental Conditions: Work is performed under basically normal working conditions in a standard office environment, but may involve intermittent to occasional exposure to unpleasant working conditions or undesirable elements.
    $40k-56k yearly est. 1d ago
  • Project Management Analyst

    Acro Service Corp 4.8company rating

    Operations analyst job in Newport News, VA

    Oversees and manages the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management. Reviews status of projects and budgets; manages schedules and prepares status reports. Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Develops mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, and clients. Experience in federal government contracting, compliance, SAP, MS Office Suite, FAR / DFARS, leading and influencing without direct authority. Basic Qualifications Bachelor's Degree and 3 years of experience. Master's Degree and 1 year of experience. 4 years of related exempt experience can be substituted for Bachelor's degree. 8 years of non-related exempt experience can be substituted for Bachelor's degree.
    $66k-95k yearly est. 2d ago
  • IT Operations Center Analyst

    Medasource 4.2company rating

    Operations analyst job in Nashville, TN

    ITOC Analyst - Operations Center Our client is seeking a ITOC Analyst to join their Data Center Operations team on a contract basis. This role serves as the front line of support for monitoring, maintaining, and troubleshooting mission-critical data center infrastructure. The ideal candidate is hands-on, detail-oriented, and comfortable working in a 24/7 operations environment supporting both facility and IT infrastructure systems. Key Responsibilities Monitor and support data center physical facilities, including power, cooling, and environmental systems Perform hardware and server deployment, replacement, and troubleshooting Conduct preventative maintenance, routine inspections, and health checks on data center infrastructure Troubleshoot and resolve issues related to electrical and mechanical equipment Support and maintain network infrastructure, including cabling, racks, and patching Respond to incidents, alerts, and tickets as part of an operations center / NOC-style workflow Document work performed and escalate issues appropriately to engineering or facilities teams Adhere to operational procedures, safety standards, and change management processes Required Qualifications Experience working in a data center, NOC, or critical facilities environment Hands-on experience with server hardware, rack/stack, cabling, and break/fix Working knowledge of electrical and mechanical systems in a data center setting Ability to follow runbooks, procedures, and safety protocols Comfortable working shifts, on-call rotations, or non-standard hours if required Preferred Qualifications Experience with mission-critical environments (healthcare, financial services, enterprise IT, etc.) Familiarity with monitoring tools, ticketing systems, or CMDBs Basic understanding of networking concepts (switches, patch panels, fiber/copper) Certifications such as CompTIA A+, Network+, or data center-related training (nice to have, not required)
    $68k-89k yearly est. 5d ago
  • Senior Payer Analyst

    Trilliant Health 4.5company rating

    Operations analyst job in Brentwood, TN

    The Senior Payer Analyst supports Trilliant Health's payer clients as well as clients leveraging health plan price transparency and reimbursement analytics. This role will work with internal teams to provide the necessary support and ensure the best performance and execution of all client-related initiatives with an emphasis on Trilliant Health's Payer Analytics Solution. An understanding of the healthcare arena is vital for this role. Primary Duties & Responsibilities: Serve as the day-to-day, tactical project manager for internal initiatives, client implementation, and monthly refresh cycle. Provide coordination, monitoring, and communication of projects and programs managed by the Strategic Resource Group. Assist with the development of standard reporting templates from the Trilliant Health analytics platform. Demonstrate an understanding of healthcare claims and the claims submission process. Demonstrate an understanding of the payer - provider relationship. Experience with payer contracting and/or payer finance. Providing insights into Payer KPIs and key metrics. Interface with multidisciplinary teams throughout the organization to further the positive impact our products have for our customers. Schedule departmental meetings; assist in the preparation and distribution of meeting agendas and materials. Complete a variety of special projects including creating PowerPoint presentations, financial spreadsheets, special reports, and agenda material. Requirements: Bachelor's degree in Business, Healthcare Administration, Finance or equivalent in experience Experience and understanding of the business side of healthcare Experience with payer contracting and/or payer finance Proven working experience as a data analyst or business data analyst Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy High level of computer knowledge: PowerPoint, Outlook, Excel, Word, and the aptitude to quickly learn new programs Ideally Tableau, Databricks, Azure and coding experience Trilliant Health Benefits: Comprehensive health benefits package 401(K) Flexible PTO Equity *We are unable to provide visa sponsorships for this role. About Trilliant Health: Trilliant Health is a high-growth, healthcare technology company. We are on a mission to be the most trusted advisor, dependable partner and provider of analytic insights to key stakeholders in the health economy enabling them to maximize return on invested capital. We do that by providing education and expertise through thought leadership, evidence-based strategy, and predictive analytics. We are looking to grow our team as we strive to influence positive change in healthcare by disrupting the status quo and promoting improved decision-making.
    $69k-96k yearly est. 2d ago

Learn more about operations analyst jobs

How much does an operations analyst earn in Kingsport, TN?

The average operations analyst in Kingsport, TN earns between $33,000 and $72,000 annually. This compares to the national average operations analyst range of $44,000 to $90,000.

Average operations analyst salary in Kingsport, TN

$48,000
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