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  • Delivery Operations Analyst

    Accenture 4.7company rating

    Operations analyst job in Louisville, TN

    Key Responsibilities: + Assist in providing accurate and timely employment tax returns. + Review the accuracy and timeliness of tax returns and deposits as submitted in the review process- Making daily, weekly, monthly, and quarterly tax payments. + Ensuring compliance with internal control responsibilities of all tax review and table maintenance processes under their responsibility, including general ledger items and reconciliations. + Constantly working with payroll software systems with emphasis on periodic maintenance, updating tax rates, and generating the appropriate employee or employer data (Vertex and Oracle). + Pulling, processing and analyzing Oracle tax reports. + Responding to Associates' inquiries through emails or voicemails. + Implementing tax return amendments such as Form W-2c or Form W-2 reissues; Processing Oracle Balance Adjustments. + Researching relevant tax laws and regulations. + Completing State Tax Returns and other compliance work. + Constant Project Work for process improvement projects. + General administrative work and some assistance on payroll tax accounting. Basic Qualifications + Minimum of 1 year of payroll, finance or accounting experience. Preferred Skills: + Bachelors Degree in Business Finance or Accounting. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Hourly Salary Range California $23.13 to $49.57 Cleveland $21.39 to $39.66 Colorado $23.13 to $42.84 District of Columbia $24.62 to $45.63 Illinois $21.39 to $42.84 Maryland $23.13 to $42.84 Massachusetts $23.13 to $45.63 Minnesota $23.13 to $42.84 New York/New Jersey $21.39 to $49.57 Washington $24.62 to $45.63 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $23.1-49.6 hourly 13d ago
  • Business Analyst

    Aptim 4.6company rating

    Operations analyst job in Knoxville, TN

    We are seeking a talented Business Analyst with strong CMMS experience to play a pivotal role in optimizing our business processes and supporting mission-critical operations. This is your chance to work across departments, bridge the gap between business needs and technical solutions, and directly impact our efficiency, compliance, and growth. In this role, you will be the go-to expert for projects requiring inventory tracking, work order management and reporting. Your work will focus on partnering with stakeholders across multiple business lines, understanding project needs, implementations, and maintaining and enhancing product functionality. Key Responsibilities/Accountabilities: Serve as the primary IT point of contact for the CMMS domain supporting field projects. Elicit, document, and prioritize business and functional requirements for CMMS enhancements, new implementations, and integrations. Support integrations between CMMS and other enterprise systems (e.g., ERP, HR, HSE, data platforms) Analyzing, mapping project processes and collaborating with IT to identify implementation strategies and enhancements. Design solutions that align with CMMS best practices, company standards, and project constraints. Providing training and ongoing support to end-users. Conducting regular system audits to maintain data integrity. Assisting in testing and validating updates and new features. Documenting system processes and changes. Work with infrastructure/DBA teams on performance, patching, upgrades, and environment management (DEV/TEST/PROD) Basic Qualifications: Working experience with Maintenance Connection or other CMMS applications and understanding of asset management, work order management, and preventive maintenance activities Knowledge of APIs, SQL and database management. Familiarity with system integration and data migration activities. Experience with analyzing data and creating Power BI reports. Working knowledge of Project Management methodologies, such as Agile or Waterfall. Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field. Certification or 3 - 5+ years of Business Analyst experience, or a related field. Excellent analytical, problem-solving, and communication skills. Proficiency with Microsoft Office Suite and related tools. Ability to manage multiple priorities independently and collaboratively. ABOUT APTIM APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence. What you can expect from APTIM: Work that is worthy of your time and talent Respect and flexibility to live a full life at work and at home Dogged determination to deliver for our clients and communities A voice in making our company better Investment into your personal and professional development As of the date of this posting, a good faith estimate of the current pay range for this position is $90,000 to $120,000 per year. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM. Employee Benefits Aptim Corp is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************ Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location. Life insurance Short-term and long-term disability insurance Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law) 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here: APTIM 2025 401(k) Plan Features (makeityoursource.com) APTIM - Helpful Documents Watch our video: About APTIM - In Pursuit of Better
    $90k-120k yearly 11h ago
  • Business Analyst - Personal Insurance

    Travelers Insurance Company 4.4company rating

    Operations analyst job in Knoxville, TN

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Project Management, Technology **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $77,600.00 - $128,000.00 **Target Openings** 1 **What Is the Opportunity?** Under direct supervision, the Business Analyst is responsible for working with stakeholders to elicit, analyze, specify and validate business and solution requirements to meet business needs. - Must be able to work with a designated group of stakeholders, identify areas of contention and create a shared understanding between the customer community and the solution delivery team. - Able to successfully transition to unfamiliar business and systems domains with guidance. - This job role does not lead others. Applicants must be authorized to work for ANY employer in the U.S. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role. **What Will You Do?** + Responsible for the success of the Acceptance Criteria definition process for assigned work with general supervision. + Elicit, analyze, specify and communicate business, system and implementation acceptance criteria. + Ensure acceptance criteria are unambiguous and understandable by both business users and solution delivery teams. + Work with the Agile Product Owner to prioritize business needs effectively based on business value, risks and constraints. + Provide analysis and documentation to support potential solution trade-offs and assist with defining the path forward. + Ensure that acceptance criteria and desired business outcome are clearly articulated, leveraging appropriate artifacts. + Ensure the test strategy and test plans adequately cover the requirements. Assist in defect resolution. + Measures and tracks quality of business analysis work. + Participate in determining how documentation and acceptance criteria definition will be approached and managed for a particular product/team following enterprise and division best practices. + Work with product and team lead engineers to articulate story details and acceptance criteria, identify dependencies, develop estimates and determine resource skill requirements; support risk management and change management activities. + Identify, refine, and accurately articulate the business objectives and value proposition of assigned initiatives. Bring alternative perspectives and influence consensus among stakeholders. + Effectively verifies and validates desired business outcomes; ensures that all acceptance criteria support the delivery of business value, fulfills goals and objectives, and meets a stakeholder need. + Continuously strive to improve understanding of elicitation, documentation and communication techniques and agile ways of working required to support successful product delivery. Embrace feedback and opportunities for process improvement. Actively contribute during team retrospectives. + Simultaneously support multiple initiatives as assigned. + Perform responsibilities as assigned. + Actively participate in the PI BA Community of Practice. **What Will Our Ideal Candidate Have?** + **_Three years of experience in Business Systems or equivalent preferred._** + **_Bachelors degree in Business, MIS, or other related field preferred._** + **_Experience working in Agile product teams preferred._** + **_Experience working through transformation and enabling process changes preferred._** + Analytical Thinking (Intermediate): Identifies current or future problems or opportunities, analyzes, synthesize and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making. + Facilitation (Intermediate): Uses and adjusts style and technique to assist group process and understanding. + Communication (Intermediate): Demonstrates effective verbal, written, and listening communication skills. + Teamwork (Intermediate): Works together in situations when actions are interdependent and a team is mutually responsible to produce a result. + Relationship Management (Intermediate): Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results. + Business Perspective (Intermediate): Uses knowledge of internal and external factors impacting the property casualty industry to make decisions. + Technology (Basic): Uses, leverages and maintains proficiency with corporate and job specific technology as it evolves (e.g., hardware, software, business unit applications and systems tools). + Conflict Management (Basic): Brings conflicts into the open and resolves them collaboratively. + Change Management / Resilience (Intermediate): Remains energized and focused in the face of ambiguity, change or strenuous demands. + Risk Taking (Basic): Identifies, assesses, manages and takes intelligent risks to attain objectives **What is a Must Have?** + One year of experience in Business Systems or equivalent. + High school diploma or equivalent. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $77.6k-128k yearly 2d ago
  • IT Operations Support Analyst Tier 1

    Cellular Sales 4.5company rating

    Operations analyst job in Knoxville, TN

    Summary/ObjectiveThe Operations Support Analyst I acts as a customer advocate, triaging, and resolving issues and escalating support issues to appropriate personnel. Provides primary support to internal end users related to hardware, software and administrative issues. Works closely with Operations Support Analyst II and Staff Analyst on troubleshooting complicated support issues and technical development. Essential Functions Responsible for handling user requests that come in via phone and IT service management system with white-glove customer service experience. Answers, evaluates, and prioritizes service requests received via multiple service channels which can include ticketing systems, phones, and chat for users' various needs. Act as customer advocate, researching, troubleshooting and pushing for thorough resolution of issues in a timely manner. Responsible for communicating plans, progress, and issues in a timely manner to appropriate personnel, including follow-up to end users. Responsible for recording issues using standard ticketing system and maintain historical records for related problem documentation. Troubleshoot and support proprietary software programs as well as third party software and applications. Troubleshoot hardware in a retail or business environment which can include but not limited to desktops, laptops, tablets, payment terminals, and store technology. Supports VIP level requests with elevated customer service. Available to travel to headquarters and retail locations periodically for training or special projects. Responsible for adhering to company documented processes and reporting discrepancies to appropriate personnel. Competencies Customer Focus: Knowing the (internal and external) customer business needs and acting; accordingly, anticipating customer needs and giving high priority to customer satisfaction and customer service. Adaptability: Maintaining effectiveness in reaching set goals by adapting to changed circumstances, tasks, and responsibilities. Oral Communication: Shaping and expressing ideas and information in an effective manner. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics. Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Results Orientation: Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations and being ready to act and show tenacity in case of obstacles or resistance. Supervisory ResponsibilityThis position has no supervisory responsibilities. Work EnvironmentThis job operates primarily in a professional remote environment with travel to headquarters and retail locations as needed. Physical DemandsMust be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to utilize a monitor/screen for long periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of WorkThis is a full-time position. Days and hours of work are dependent upon business needs. May have an opportunity for additional hours based on projects or business needs. Travel 1 - 10% Required Education and Experience High School diploma or equivalent experience required. Preferred Education and Experience AS degree in technical field. 1-year minimum verifiable technology support. Industry N+ / A+ / S+ certifications. Experience with Microsoft and IOS operating systems. Experience with Active Directory. Basic knowledge of Networking. AAP/EEO StatementReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $42k-56k yearly est. Auto-Apply 31d ago
  • Statistical Reporting Analyst

    Arch Capital Group Ltd. 4.7company rating

    Operations analyst job in Morristown, TN

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: This role is responsible for producing data submissions for Arch Insurance Group, focusing on premium and loss reporting and converting policy information into standardized formats. The position supports production staff with various data reporting needs for policy and claim records, develops and maintains reporting instructions and guidelines for insurance bureaus and departments, and manages spreadsheets for both internal and external requirements. This will be a hybird position offered only in Philadelphia, PA, Jersey City, NJ, or Morristown, NJ. Responsibilities and Accountabilities: * Perform the functions necessary to produce the Arch Insurance Group's data submissions, gathering information for premium and loss reporting and converting policy information into standardized codes and records. * Provide support to production staff on various data reporting requirements for policy and claim records. * Develop and maintain the requirements for reporting to various insurance bureaus and insurance departments, including instructions, guidelines, etc. * Develop and maintain spreadsheets as needed, in support of internal and external requirements. * Serve as potential backup for other areas within the department. Report the following applicable to all lines of business other than Workers' Compensation: * ISO, ISS and/or CAR data submissions for all lines of business. * Gather and assemble data to respond to state special data calls. * Respond to state and bureau criticisms and inquiries. Address issues with underwriting, claims and/or IT. * Process assessment and surcharge reports to ensure timely payments of all invoices. Required Skills and Abilities: * MS Office, including a proficiency in Excel and ability to run SQL scripts. * Excellent communication and customer service skills. * Experience with insurance database systems a plus. * Familiarity with Insurance Bureau ISO/ISS/MA CAR Reporting a plus. Education & Experience: * Knowledge of insurance data and stat plans for lines of business (WC, GL, Auto, Property, etc.) other than Workers' Compensation. * A minimum of 2 years experience in a data reporting role. * College degree preferred. #LI-Hybrid #LI-AM3 For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $73,348 - $99,236/year * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14400 Arch Insurance Group Inc.
    $73.3k-99.2k yearly Auto-Apply 28d ago
  • CyberSecurity Analyst

    Avertium 4.1company rating

    Operations analyst job in Knoxville, TN

    CyberSecurity Analyst | Remote The CyberSecurity Analyst is a trusted technical advisor working with an active Center of Excellence. The CS Analyst works closely with the client to provide proactive support assistance to reduce or prevent security issues from occurring on the client network. The CS Analyst will administer and maintain security measures focused on application, web and infrastructure security for the client. The CS Analyst is responsible for working with key client contacts at multiple levels of the organization to identify and align business and IT Security objectives. The CS Analyst will provide security analytics and assistance with security support requests. Responsibilities Monitor, respond to, and analyze SIEM alerts from monitoring tools. Provide technical guidance / recommendations to clients to enhance their overall security posture within the managed products. Handles daily incidents; monitors, tracks, analyzes and records. Work with vendors, outside consultants, and other third parties to improve information security within the organization. Responds to security related tickets escalated from clients, and works collaboratively with the client to assist in resolving security events. Work with other IT professionals to resolve fast moving vulnerabilities such as spam, virus, spyware and malware. Monitor security vulnerability information from vendors and third parties. Create Weekly and Monthly Status Reports, including daily technical task reports and contract deliverables. Qualifications Strong written, verbal and non-verbal communication skills, especially conveying complex information in an understandable manner. CISSP, CISA or GIAC certification is a plus. A minimum of 2-4 years of experience working with Microsoft Active Directory. Experience in managing an organization's PCI, HIPAA, or SSAE16 certification is preferred. Analyze and resolve complex technical and business problems. Must have proficient knowledge with three or more of the following technologies: Application / stateful / UTM firewalls; SIEM; DLP; Web content filtering; Web application firewalls (WAF); Vulnerability scanning and penetration testing; IPS/IDS; Security Operations Center operations; Wireless Networking; UNIX, AIX & Solaris, Linux, Windows Server Operating Systems; Endpoint and Malware Knowledge with NIST, FISMA, DIACAP. Knowledge of Windows 2003-12 server platforms. Knowledge of VMware and VM server platforms. Knowledge of UNIX server platforms. Working knowledge of analyzing IIS, SQL, firewall, IPS/IDS, Windows. Web and mail logged events. Ability to analyze IANA assigned ports (well known, registered, dynamic and private ports). Ability to troubleshoot common network devices, network, vulnerabilities and network attack patterns. Ability to troubleshoot Windows Event IDs. Interact with all levels of management. Make decisions based on many variables. Manage multiple tasks/projects simultaneously. Minimum of Bachelor's Degree in computer science, telecommunications management, electrical engineering, or a related field or have 4 years of experience. Advanced network and systems certifications such as CCNP, CCNA and CISSP, are preferred. Other industry certifications such as ITIL, Microsoft, Juniper and Checkpoint are a plus. In addition to a career in the challenging world of computer and network security, Avertium offers competitive salaries, full benefits, participation in 401(k), and opportunities for professional growth and development. We offer the opportunity to work with cutting-edge security technologies in a stimulating work environment. Avertium provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $50k-72k yearly est. Auto-Apply 60d+ ago
  • Total Rewards Sr. Analyst - Benefits

    Cirrus Aircraft 4.3company rating

    Operations analyst job in Alcoa, TN

    The Total Rewards Sr. Analyst - Benefits will be responsible for supporting the development, implementation, and administration of employee benefits programs, ensuring the programs are competitive, compliant, and aligned with the organization's Total Rewards strategy. Duties and Responsibilities/Essential Functions Benefits Program Management: * Lead the design, implementation, and administration of employee benefits programs, including health, dental, vision, wellness, life insurance, disability, retirement plans, and other offerings. * Collaborate with external vendors and internal teams to manage and optimize benefit plans, ensuring they meet the needs of Cirrus and its employees. * Ensure benefits programs are competitive, cost-effective, and align with the company's Total Rewards philosophy. * Ensure compliance with all relevant federal, state, and local regulations related to benefits, including ACA, ERISA, HIPAA, FMLA, COBRA, and other applicable laws * Oversee relationships with third-party benefits vendors, including health insurance providers, retirement plan administrators, wellness program providers, and other benefit-related partners. * Evaluate contracts with benefits providers to ensure competitive pricing and quality service delivery. * Manage Open Enrollment processes, including communication, vendor coordination, and system updates. * Develop and deliver clear, concise, and engaging benefits communication materials to employees, ensuring they understand benefits options and the value of their Total Rewards package. * Lead employee benefits education initiatives, including training sessions, webinars, and workshops, to ensure employees are informed to make the best decisions for themselves and their families. * Analyze benefit data and trends to assess program effectiveness, employee satisfaction, and cost management. * Prepare regular reports on benefits utilization, cost trends and program performance to HR Leadership. * Act as primary point of contact for employee benefit inquiries, providing expert guidance and support on program details, claims and troubleshooting. * Manage and submit data for 401k annual audit and bi-annual true-up calculations. * Ensure compliance with federal, state, and local regulations related to benefits. * Collaborate with HR Business Partners and Talent Acquisition to provide guidance on benefits related issues. * Maintain benefits data integrity within HRIS systems and generate reports as needed. * Participate in compensation surveys and analyze results to recommend adjustments to pay structures. * Assist Total Rewards Compensation Analyst with compensation updates as needed through annual benchmarking process. Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. * Bachelor's degree in Human Resources, Business Administration, Finance or related field preferred or equivalent of combination education and experience. * 4 - 7 years of benefits administration or Total Rewards with a strong focus on benefits. * SHRM-CP or PHR Certification preferred. * Strong analytical and quantitative skills with attention to detail. * Experience with HRIS * Ability to manage multiple projects and meet deadlines. * Knowledge in benefit administration principles, practices and relevant labor laws. * Ability to demonstrate sound judgement and effective communication skills (written and verbal). * Ability to effectively manage stress, including competing work demands and multiple projects at the same time. * Experience with pricing tools and compensation survey participation preferred. Competencies To perform the job successfully, an individual should demonstrate the following competencies: * Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. * Manages Complexity: Makes sense of complex, high quantity, and sometimes, contradictory information to effectively solve problems. * Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals * Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences * Collaboration: Builds partnerships and works collaboratively with others to meet shared objectives. * Courage: Steps up to address difficult issues, says what needs to be said. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required. Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.
    $67k-88k yearly est. 28d ago
  • Systems Analyst

    City of Knoxville, Tn 4.1company rating

    Operations analyst job in Knoxville, TN

    Previous Job Job Title Systems Analyst Next Job
    $59k-76k yearly est. 10d ago
  • Cybersecurity Analyst

    ITR 4.2company rating

    Operations analyst job in Oak Ridge, TN

    Job DescriptionOverview: Cybersecurity AnalystCandidates must be able to obtain a federal security clearance so US citizenship is required. Candidates will also be expected to work onsite. East Tennessee company is currently seeking qualified applicants to serve as a Cybersecurity Analyst to support the Cybersecurity Division's Governance team for unclassified operations. The successful candidate should have a basic understanding of all aspects of cybersecurity. The candidate will collaborate with other teams across the lab, to include Information Technology, Physical Security, Classification Office, Cybersecurity, Lab Enterprise Risk, Lab Internal Audit, and others as appropriate.Purpose:Assist the Information Systems Security Manager (ISSM) and the Chief Information Security Officer (CISO) in the implementation of cyber security requirements and procedures across the clients IT network. This role aligns with the Cybersecurity Division's mission to safeguard critical infrastructure, protect sensitive information, and drive research and innovation. By promoting collaboration, leveraging technology, and adhering to best practices, we ensure the resilience and integrity of our digital landscape while empowering stakeholders with secure solutions.Duties and Responsibilities:A Cybersecurity Analyst in the Cybersecurity Division's Governance Group is responsible for assisting in the development, review, and updating of cybersecurity policies and procedures, ensuring compliance with industry standards and regulations. They conduct regular audits, risk assessments, and participate in incident response activities, documenting findings and recommending corrective actions. They support the delivery of cybersecurity training and awareness programs, maintain accurate records of cybersecurity activities, and help prepare reports for senior management. Additionally, they help conduct security assessments and ensure data protection measures are effective. They participate in Governance group meetings, stay updated on relevant laws and standards, and contribute to continuous improvement initiatives to enhance ORNL's cybersecurity posture.Primary Responsibilities: Identify, review, and provide analysis of applicable laws, regulations, orders, and contracts in order to develop policies, procedures, and control structures that meet requirements and alignment with business objectives. Ensure systems are documented in accordance with DOE and ORNL security policies and procedures as outlined in applicable System Security Plans (SSPs). Ensure compliance with industry standards, regulations, and internal security policies. Develop and maintain security documentation, including policies, procedures, and guidelines. Provide guidance on policies and controls to support appropriate levels of risk, facilitate risk tolerance discussions and decisions, and recommend controls based on industry standards and practices. Participate in internal/external compliance audits, reviews, self-assessments, assessments, and data calls. Evaluate and recommend new security solutions to enhance the organization's security posture. Other duties as assigned for support within the program. Basic Qualifications: Bachelor's degree with 2-4 years of relevant experience (ex. cybersecurity assessments, risk management, cybersecurity policy, and compliance, etc.). An equivalent combination of education and experience may be considered. Ability to obtain and maintain a DOE Q security clearance or equivalent is required. Strong analytical and organizational skills as well as problem solving capabilities to understand Cybersecurity risk and exposure (legal, regulatory violations, etc.) to ORNL. Demonstrated experience implementing compliance frameworks (NIST, etc) Excellent interpersonal, verbal, written, and presentation communication skills. Thorough understanding of industry standards and regulations including NIST 800-53, NIST Risk Management Framework, and NIST Cybersecurity Framework (CSF). Working knowledge of privacy regulations and impacts. Ability to work independently, meet deadlines, and uphold high ethical standards. Preferred Qualifications: Active DOE Q or TS security clearance or equivalent. Master's degree in information assurance or related field with 1-3years of relevant experience working in an information security, information technology or information risk management related field. Cybersecurity certifications (CISSP, CISA, CISM, CRISC, CCSP, SSCP) and Incident Response Certification Privacy management, cybersecurity, evaluating security controls, identifying control gaps, and mitigating measures along with a strong understanding of business practices and technology concepts. Highly motivated individual with an enthusiasm for governance, risk and compliance who can communicate benefits and drive success. Demonstrated background in governance, risk, and compliance. Experience in obtaining Authority to Operate (ATO) for DOE government systems. Special Requirement:This position requires the ability to obtain and maintain a clearance from the Department of Energy and is subject to Workplace Substance Abuse (WSAP) testing designated position requirements. WSAP positions require passing a pre-placement drug test and participation in an ongoing random drug testing program.
    $46k-69k yearly est. 20d ago
  • Operations Intern

    Nascar Speedpark 3.8company rating

    Operations analyst job in Sevierville, TN

    PAID Internship - LIMITED HOUSING AVAILABLE Earn up to $300 as a sign-on bonus, free meal per 6-hour shift, free parking, free/discounted area exchange program, and opportunity to earn health benefits. Total # hired per semester: Spring: 1 (2026, all slots open) Summer: 2 (2026, all slots open) Fall: 1 (2026, all slots open) Our PARC Mission: We strengthen families and communities by creating and operating special places where magical moments become treasured memories. NASCAR SpeedPark: PARC Pigeon Forge, LLC, a division of PARC Entertainment, LLC (“PARC”), owns and operates the NASCAR SpeedPark in Sevierville, Tennessee. As an officially licensed attraction of the National Association for Stock Car Racing (“NASCAR”), the park offers exciting side-by-side go-kart racing on eight tracks, together with amusement rides, miniature golf courses, rock climbing, bumper boats, an arcade and other family-oriented entertainment. Guests enjoy fun-filled family experiences. If you are looking for a fast-paced, fun work environment, NASCAR SpeedPark could be the place for you. PARC Values: The acronym “PARC” stands for the values of our company: People First, Always Safe, Remember It's Fun and Commit to Excellence. These values drive the focus of our company; and through our team members we strive to live out our mission each day. PAID INTERNSHIP for Spring, Summer and Fall- Housing available- Bonus programs, Free lunch, Free Parking, Area Exchange Program, Free Park Entrance and in-park discounts. Work in our fun and fast-paced environment where you will experience new adventures and meet people from all over the country and from around the world. Interns will gain well-rounded operational knowledge of theme park ride and go-kart tracks operations and facility cleanliness. Learn to focus on the basics of operations while maintaining excellence in safety and guest service. This internship will provide valuable on-the-job experience and includes opportunities to participate in leadership training sessions. Job Purpose: Interns will learn multiple daily roles within our operation: Rides, Tracks and Facility Maintenance. They will then work closely with the Manager on Duty and work as needed in various areas throughout the day to help the team to deliver the best experience to our guests and to support our staff. KEY DUTIES AND RESPONSIBILITIES: Ride and Go-kart Track Operation. Keep facility clean and orderly. Identify an improvement opportunity and design and implement a solution. People First: Fully embrace the Company Service Excellence Initiative by demonstrating “people first” action for all internal and external customers and accepting responsibility and accountability and demonstrating empowered decisions and actions during daily work. Share directions and assist guests with loading and unloading as needed. Assist guests to have a safe and enjoyable experience by sharing directions, information and answering questions Always Safe: Perform daily ride safety inspections and make regular observations for ride safety. Communicate, follow and ensure compliance with safety guidelines. Report any malfunction immediately to supervisor. Maintain visual contact with the ride and guest. Properly correct spin-outs Refuel go-karts according to safety guidelines Clean restrooms and public spaces and empty garbage cans Remember it's Fun: Promote a synergistic relationship with team members in all department and divisions. Welcome and serve guests with a smile and genuine enthusiasm Commit to Excellence: Able to prioritize and flexible to work in the area where needed most to ensure the best guest experience Ensure professional development to enhance work knowledge, skills and abilities. Adhere to all company policies, procedures, rules, regulations, standards, guidelines, expectations and requirements. Ensure completion of work responsibilities and special projects in accordance with the designated timeframe, as determined by the reporting leader. Adhere to Company ethical requirements, demonstrating the utmost integrity in all professional and personal matters. Provide reporting leader with feedback, ideas and suggestions on a timely basis. Duties as assigned by the supervisor as deemed necessary for park operations. Accurate completion of all reports, checklists, forms and other recordkeeping requirements. Attend and embrace all company sponsored professional development and training opportunities to enhance work knowledge, skills and abilities. Actively identify areas of improvement and work towards positive changes. SKILLS, REQUIREMENTS, AND QUALIFICATIONS Mission Driven - Demonstrated alignment with PARC's vision, mission and core values: People First, Always Safe, Remember It's Fun, and Commit to Excellence. Relationships - Demonstrated ability to advance PARC's "People First" core value, through the establishment of positive, respectful relationships and working effectively with all internal and external constituencies. Required Education- Actively pursuing a college degree Preferred Experience - prefer experience in hospitality, guest service related experience Certification/Licensure - None Specific Vision Requirements - Color and peripheral vision, Close vision, distance vision, depth perception, ability to adjust focus Special Skills -.Positive and effective customer service skills. Ability to handle multiple tasks at one time. Ability to read, write and follow instructions. Ability to succeed in a fast-paced, evolving environment. Schedule- Able to work a flexible schedule, including some weekends, evenings and holidays PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk, run, use hands and fingers, able to handle or feel; reach with hands and arms; and talk or hear. The employee is frequently required to walk, bend over, stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance or jump. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Able to maintain sight of ride and guests. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk, jog, run, use hands or fingers, handle or feel objects, tools or controls; reach with hands and arms, bend, balance, stoop, kneel, crouch, crawl, pull, push, talk and hear. Occasionally climb stairs or a ladder. Extended standing and walking, pushing, pulling, running and jogging. The employee must regularly lift and/or move up to 50 pounds, occasionally lift and/or move up to 100 pounds. The employee will regularly push/pull go-karts with guest(s) occupying the go-karts, including go-karts on an incline. The noise level is moderate to loud. The employee is exposed to weather conditions prevalent at the time. Work schedule 8 hour shift 10 hour shift 12 hour shift Weekend availability Monday to Friday Holidays Day shift Overtime Supplemental pay Signing bonus Benefits Flexible schedule Referral program Employee discount Paid training Other
    $26k-33k yearly est. 60d+ ago
  • Structural Analyst

    Longenecker & Associates

    Operations analyst job in Oak Ridge, TN

    Job Description Longenecker & Associates (L&A) seeks a motivated Structural Analyst to contribute to our mission supporting our work at Centrus Energy in Oak Ridge, TN. L&A is a woman-owned small business and trusted partner enabling critical missions across the U.S. Department of Energy (DOE) complex for more than 30 years. We contribute to DOE's nuclear security and environmental remediation enterprise by providing the highest-caliber staff and experts. L&A is unconditionally committed to mission success and the well-being of employees, the nation and the environment. Our team members are passionate about building a healthier environment for generations to come. We are a community that interfaces and effectively communicates with all levels of management and government. If you have a passion for excellence, seek opportunities to engage in mission critical work, and consistently exceed expectations, apply now to join our professional family. POSITION DESCRIPTION You will serve as a senior technical authority performing advanced structural and thermal analysis using state-of-the-art FEA tools to evaluate and optimize high-vacuum systems, composite and metallic structures, and fabricated assemblies. You'll lead static, dynamic, modal, and thermal simulations, validate analytical models with test data, and partner closely with design, manufacturing, quality, and testing teams to ensure performance, safety, and reliability. You'll produce and review high-quality engineering documentation, guide fabrication and assembly packages, drive continuous improvement in simulation processes, and ensure strict compliance with DOE and NQA-1 quality standards-while mentoring engineers and influencing technical direction. EDUCATION REQUIREMENTS Bachelor's Degree in Engineering Field. MINIMUM QUALIFICATIONS 3+ years of experience in structural and/or thermal analysis. Experience with DOE projects. Experience with ANSYS and Structural Analysis. Expeirence with Pipe Stress Analysis CREO experience. NQA-1 experience. Must possess or be able to obtain a DOE Q-level security clearance. Ability to work in a diverse work environment. Satisfactory results of a pre-employment screening, which includes a background check and drug screening in accordance with Federal requirements (details below), Ability to fulfill and promote L&A core values. DESIRED QUALIFICATIONS Current Q Clearance. Prior experience with centrifuge systems. LOCATION Work will be performed at the Centrus facility in Oak Ridge, TN. PHYSICAL REQUIREMENTS AND WORKING CONDITIONS Successful candidates will be able to perform the essential functions of the job with reasonable accommodation. This job posting reflects management's assignment of essential functions and the descriptions listed do not restrict management's right to assign or reassign duties and responsibilities to this job at any time. PRE-EMPLOYMENT SCREENING Please note that marijuana remains a Schedule I controlled substance under Federal Law. Federal contractors must follow Federal drug-free workplace rules, which prohibit marijuana use, even if medical or recreational use is permitted under State Law. SALARY AND BENEFITS As an L&A employee, you will be eligible for a competitive salary as well as a comprehensive benefits package including healthcare (medical and dental), 401K plan, and paid time off. We believe in investing in our employees beyond compensation and as an L&A employee, you will have access to in-house training, career pathing, mentoring, award programs, tuition reimbursement and much more. L&A is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, age, or status as a qualified individual with a disability or protected veteran.
    $52k-72k yearly est. 6d ago
  • Infor Systems Analyst

    R&S Logistics

    Operations analyst job in Knoxville, TN

    Salary: DOC Job Philosophy: R&S Logistics is a single-source 3PL team whose employees embody our values of Agility, Stewardship, Tenacity, being Invested, and demonstrating Gratitude! We strive to attain the standard set forth in Colossians 3:23, doing our best at every opportunity. With responsibilities spanning Systems Operations and Customer Relations, the Infor Senior Systems Analyst is a vital member of the R&S Logistics Team. R&S Logistics Infor Senior Systems Analysts function as a reliable and proactive first point of contact for customers onboarding and system support needs, demonstrating our commitment to customer satisfaction. Infor Senior Systems Analysts are detail-oriented, results-driven, and highly adaptable, with an exceptional ability to organize workflows, solve problems, and prioritize competing tasks in a fast-paced environment. The Infor Senior Systems Analyst also provides leadership, oversight, and first-line accountability for Systems Team members, supporting continuous operational improvement and customer success. While based out of our Knoxville, TN, headquarters, the Infor Senior Systems Analyst role often requires day travel between R&S Logistics locations throughout East Tennessee to support operational and project goals. This position may require occasional evening or weekend work based on business needs. Benefits: Paid Time Off Medical, Dental, & Vision Insurance Telemedicine Available Health Savings Account with Company Match 401(k) with Company Match Long-Term Disability with Optional Short-Term Disability Parental Leave Responsibilities and Duties: R&S Logistics Infor Senior Systems Analysts have a wide variety of responsibilities and duties, including but not limited to: Serving as the first point of contact for customer onboarding and ongoing system support. Completing customer onboarding within estimated timeframes. Achieving customer satisfaction scores of 90% or higher in onboarding and support surveys. Delivering 90% of projects within the assigned timeline and budget. Overseeing and mentoring Systems Team members to ensure service excellence. Monitoring, analyzing, and responding to Helpdesk tickets, identifying trends, and recommending system enhancements. Developing and presenting recommendations for ongoing operational and systems enhancements. Implementing at least one system improvement per quarter and documenting time and cost savings achieved. Maintaining the Infor Cloud Suite Warehouse Management System and other critical platforms to ensure operational readiness and excellence. Communicating clearly and professionally with customers, team members, and leadership. Actively participating in ongoing training programs and professional development. Adhering to R&S Logistics Standards of Quality, Customer Service, and Employee Handbook. Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by their supervisor. Qualifications and Skills R&S Logistics Infor Senior Systems Analysts possess the following: 3+ Years Experience working with Infor WMS, specifically the Cloudsuite version (experience with Infor Enterprise WMS will also be considered) Previous Experience in Warehouse, Logistics, or 3PL System Environments Preferred Intermediate to Advanced Knowledge of Microsoft Office Products, especially Word and Excel Strong Analytical and Problem-Solving Skills Demonstrated Achievement Orientation and Adaptability Strong Client Focus and Communication Skills Strong Organizational Skills and Attention to Detail Ability to Identify and Implement System Improvements Ability to Work Independently and in a Team Environment Ability to Prioritize and Manage Multiple Tasks in a Fast-Paced Setting Willingness and Ability to Regularly Travel Between R&S Logistics Locations Throughout East Tennessee Willingness and Ability to make Rare Overnight Trips to R&S Logistics Port Location in Savannah, GA Physical Requirements R&S Logistics Infor Senior Systems Analysts are able to perform the following tasks, with or without accommodations: Constantly Operating a Computer, Printer, and Other Miscellaneous Office Machinery Sitting, Standing, and Walking for Prolonged Periods Working in an Office Environment Working in a Seasonally Warm / Cold Warehouse Environment Occasional day travel throughout East Tennessee and rare overnight travel to Savannah, GA
    $58k-75k yearly est. 20d ago
  • Total Rewards Sr. Analyst - Benefits

    Cirrus 3.4company rating

    Operations analyst job in Alcoa, TN

    The Total Rewards Sr. Analyst - Benefits will be responsible for supporting the development, implementation, and administration of employee benefits programs, ensuring the programs are competitive, compliant, and aligned with the organization's Total Rewards strategy. Duties and Responsibilities/Essential Functions Benefits Program Management: Lead the design, implementation, and administration of employee benefits programs, including health, dental, vision, wellness, life insurance, disability, retirement plans, and other offerings. Collaborate with external vendors and internal teams to manage and optimize benefit plans, ensuring they meet the needs of Cirrus and its employees. Ensure benefits programs are competitive, cost-effective, and align with the company's Total Rewards philosophy. Ensure compliance with all relevant federal, state, and local regulations related to benefits, including ACA, ERISA, HIPAA, FMLA, COBRA, and other applicable laws Oversee relationships with third-party benefits vendors, including health insurance providers, retirement plan administrators, wellness program providers, and other benefit-related partners. Evaluate contracts with benefits providers to ensure competitive pricing and quality service delivery. Manage Open Enrollment processes, including communication, vendor coordination, and system updates. Develop and deliver clear, concise, and engaging benefits communication materials to employees, ensuring they understand benefits options and the value of their Total Rewards package. Lead employee benefits education initiatives, including training sessions, webinars, and workshops, to ensure employees are informed to make the best decisions for themselves and their families. Analyze benefit data and trends to assess program effectiveness, employee satisfaction, and cost management. Prepare regular reports on benefits utilization, cost trends and program performance to HR Leadership. Act as primary point of contact for employee benefit inquiries, providing expert guidance and support on program details, claims and troubleshooting. Manage and submit data for 401k annual audit and bi-annual true-up calculations. Ensure compliance with federal, state, and local regulations related to benefits. Collaborate with HR Business Partners and Talent Acquisition to provide guidance on benefits related issues. Maintain benefits data integrity within HRIS systems and generate reports as needed. Participate in compensation surveys and analyze results to recommend adjustments to pay structures. Assist Total Rewards Compensation Analyst with compensation updates as needed through annual benchmarking process. Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Bachelor's degree in Human Resources, Business Administration, Finance or related field preferred or equivalent of combination education and experience. 4 - 7 years of benefits administration or Total Rewards with a strong focus on benefits. SHRM-CP or PHR Certification preferred. Strong analytical and quantitative skills with attention to detail. Experience with HRIS Ability to manage multiple projects and meet deadlines. Knowledge in benefit administration principles, practices and relevant labor laws. Ability to demonstrate sound judgement and effective communication skills (written and verbal). Ability to effectively manage stress, including competing work demands and multiple projects at the same time. Experience with pricing tools and compensation survey participation preferred. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. Manages Complexity: Makes sense of complex, high quantity, and sometimes, contradictory information to effectively solve problems. Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences Collaboration: Builds partnerships and works collaboratively with others to meet shared objectives. Courage: Steps up to address difficult issues, says what needs to be said. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required. Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.
    $70k-97k yearly est. 26d ago
  • Credit/Finance Analyst

    Bramco Group 4.0company rating

    Operations analyst job in Knoxville, TN

    Job Details Knoxville Branch and Corp - Knoxville, TN Full Time 4 Year Degree Up to 25% DayDescription Objective: To assist the General Manager - Finance & Credit in finance, credit, and collection activities in accordance with established company policies and procedures. The position supports efforts to maximize sales, maintain sound receivables, ensure prompt conversion of receivables to cash, and perform essential administrative duties within the Finance and Credit Department. Credit and Account Management Manage the outstanding Accounts Receivable for assigned territories. Monitor account balances to identify potential credit risks and take corrective action as needed. Monitor aging reports and follow up on past due accounts. Work with customers and internal departments to resolve customer disputes. Assist with legal documentation for GM of Finance and Credit. Apply company credit and collection policies to assigned customer accounts within specified credit limits. Finance Administration Submit finance requests and coordinate with lenders for approval and processing. Ensure proper and timely filing of UCCs (Uniform Commercial Code) and UCC terminations. Obtain and forward appropriate insurance certificates to finance companies. Prepare and manage equipment purchase contracts through execution and funding stages. Follow up on lender requirements, including UCC filings, contract corrections, and insurance documentation. Interdepartmental and Customer Relations Maintain positive relationships with customers, lenders, and internal partners. Provide accurate and timely credit information following established procedures. Qualifications Qualifications: Education: Bachelor's degree required Experience: Collection/Credit/Finance experience a plus but not required Proficient in Microsoft Excel, Word, and Internet applications. Strong analytical and problem-solving skills. Highly detail-oriented and organized. Effective written and verbal communication skills. Proven ability to work independently and collaboratively across teams. Willing to take on additional responsibilities as assigned Other Requirements: Must pass background check, physical exam, and drug screening. Ability to travel occasionally as required
    $48k-77k yearly est. 41d ago
  • RM - Financial Analyst

    W3R 4.1company rating

    Operations analyst job in Louisville, TN

    Established in 1995 and headquartered out of Southfield, MI, w3r Consulting is a national leader in technology consulting. We work tirelessly as a staffing firm to connect top talent to premier organizations across America while simultaneously helping corporations identify and maximize their business objectives and processes to ensure optimal success. Operating out of 5 states currently, and expanding our consultant and client base daily, we realize building relationships are critical to the success of w3r. We value our relationships with our clients as much as we do with our employees and our business partners. These relationships are based on mutual interest, and create added value for all parties involved. Our low turnover, combined with our long-lasting relationships serve as a true testament of our strengths. - See more at: *************************************** Yi9hY.dpuf Job Description The Financial Analyst assists in the day-to-day activities of planning and executing financial aspects of MI General Accounting clients to include MBS and other above-property MI Business Disciplines. These activities include account reconciliation, bonus accrual process ownership and related reporting, severance accrual process ownership and related reporting, internal controls, accurate internal and external financial reporting, period close and on-going monitoring of all related activities. This position also assists the Senior Accountant and Manager, MI General Accounting in establishing, documenting, maintaining, and improving the overall quality of work in the department. Qualifications Minimum 3yrs experience in general accounting Prefer experience with PeopleSoft. Additional Information All your information will be kept confidential according to EEO guidelines.
    $47k-63k yearly est. 60d+ ago
  • Delivery Operations Analyst

    Accenture 4.7company rating

    Operations analyst job in Louisville, TN

    Key Responsibilities: * Assist in providing accurate and timely employment tax returns. * Review the accuracy and timeliness of tax returns and deposits as submitted in the review process- Making daily, weekly, monthly, and quarterly tax payments. * Ensuring compliance with internal control responsibilities of all tax review and table maintenance processes under their responsibility, including general ledger items and reconciliations. * Constantly working with payroll software systems with emphasis on periodic maintenance, updating tax rates, and generating the appropriate employee or employer data (Vertex and Oracle). * Pulling, processing and analyzing Oracle tax reports. * Responding to Associates' inquiries through emails or voicemails. * Implementing tax return amendments such as Form W-2c or Form W-2 reissues; Processing Oracle Balance Adjustments. * Researching relevant tax laws and regulations. * Completing State Tax Returns and other compliance work. * Constant Project Work for process improvement projects. * General administrative work and some assistance on payroll tax accounting. Qualification Basic Qualifications * Minimum of 1 year of payroll, finance or accounting experience. Preferred Skills: * Bachelors Degree in Business Finance or Accounting. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Hourly Salary Range California $23.13 to $49.57 Cleveland $21.39 to $39.66 Colorado $23.13 to $42.84 District of Columbia $24.62 to $45.63 Illinois $21.39 to $42.84 Maryland $23.13 to $42.84 Massachusetts $23.13 to $45.63 Minnesota $23.13 to $42.84 New York/New Jersey $21.39 to $49.57 Washington $24.62 to $45.63 Locations
    $23.1-49.6 hourly 4d ago
  • Business Analyst - JD Edwards ERP System

    Aptim 4.6company rating

    Operations analyst job in Knoxville, TN

    We are seeking a talented Business Analyst with strong JD Edwards ERP experience to play a pivotal role in optimizing our business processes and supporting mission-critical operations. This is your chance to work across departments, bridge the gap between business needs and technical solutions, and directly impact our efficiency, compliance, and growth. In this role, you will be the go-to expert for JD Edwards ERP, partnering with stakeholders across finance, contracts, and operations. Your work will focus on understanding business needs, enhancing ERP functionality, and ensuring accuracy and compliance in areas such as contract/service billing and government accounting. Key Responsibilities/Accountabilities: Gathering and documenting business requirements from stakeholders. Analyzing and mapping business processes to identify areas for improvement. Collaborating with IT and development teams to implement system changes and enhancements. Supporting finance teams with government accounting processes, including indirect rates and compliance. Providing training and ongoing support to end-users. Conducting regular system audits to maintain data integrity. Documenting system processes and changes. Assisting in testing and validating updates and new features. Basic Qualifications: Bachelor's degree in business administration, IT, or related field. 5+ years of Business Analyst experience, ideally with JD Edwards ERP. Strong understanding of ERP systems and business workflows. Excellent analytical, problem-solving, and communication skills. Proficiency with Microsoft Office Suite and related tools. Experience with contract/service billing and government billing systems (e.g., Deltek Costpoint, JD Edwards). Familiarity with indirect rates (pools and bases) and indirect rate development. Ability to manage multiple priorities independently and collaboratively. Preferred Skills: Experience with JD Edward EnterpriseOne. Knowledge of SQL and database management. Familiarity with system integration and data migration. Certification in Business Analysis or a related field. Experience with Power BI to create reports. ABOUT APTIM APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence. What you can expect from APTIM: Work that is worthy of your time and talent Respect and flexibility to live a full life at work and at home Dogged determination to deliver for our clients and communities A voice in making our company better Investment into your personal and professional development As of the date of this posting, a good faith estimate of the current pay range for this position is $90K to $120K per year. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM. Employee Benefits Aptim Corp, LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************ Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location. Life insurance Short-term and long-term disability insurance Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law) 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here: APTIM 2025 401(k) Plan Features (makeityoursource.com) APTIM - Helpful Documents Watch our video: About APTIM - In Pursuit of Better #LI-Remote #LI-BS1
    $90k-120k yearly 11h ago
  • Business Analyst - Personal Insurance

    The Travelers Companies 4.4company rating

    Operations analyst job in Knoxville, TN

    Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Project Management, Technology Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $77,600.00 - $128,000.00 Target Openings 1 What Is the Opportunity? Under direct supervision, the Business Analyst is responsible for working with stakeholders to elicit, analyze, specify and validate business and solution requirements to meet business needs. * Must be able to work with a designated group of stakeholders, identify areas of contention and create a shared understanding between the customer community and the solution delivery team. * Able to successfully transition to unfamiliar business and systems domains with guidance. * This job role does not lead others. Applicants must be authorized to work for ANY employer in the U.S. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role. What Will You Do? * Responsible for the success of the Acceptance Criteria definition process for assigned work with general supervision. * Elicit, analyze, specify and communicate business, system and implementation acceptance criteria. * Ensure acceptance criteria are unambiguous and understandable by both business users and solution delivery teams. * Work with the Agile Product Owner to prioritize business needs effectively based on business value, risks and constraints. * Provide analysis and documentation to support potential solution trade-offs and assist with defining the path forward. * Ensure that acceptance criteria and desired business outcome are clearly articulated, leveraging appropriate artifacts. * Ensure the test strategy and test plans adequately cover the requirements. Assist in defect resolution. * Measures and tracks quality of business analysis work. * Participate in determining how documentation and acceptance criteria definition will be approached and managed for a particular product/team following enterprise and division best practices. * Work with product and team lead engineers to articulate story details and acceptance criteria, identify dependencies, develop estimates and determine resource skill requirements; support risk management and change management activities. * Identify, refine, and accurately articulate the business objectives and value proposition of assigned initiatives. Bring alternative perspectives and influence consensus among stakeholders. * Effectively verifies and validates desired business outcomes; ensures that all acceptance criteria support the delivery of business value, fulfills goals and objectives, and meets a stakeholder need. * Continuously strive to improve understanding of elicitation, documentation and communication techniques and agile ways of working required to support successful product delivery. Embrace feedback and opportunities for process improvement. Actively contribute during team retrospectives. * Simultaneously support multiple initiatives as assigned. * Perform responsibilities as assigned. * Actively participate in the PI BA Community of Practice. What Will Our Ideal Candidate Have? * Three years of experience in Business Systems or equivalent preferred. * Bachelors degree in Business, MIS, or other related field preferred. * Experience working in Agile product teams preferred. * Experience working through transformation and enabling process changes preferred. * Analytical Thinking (Intermediate): Identifies current or future problems or opportunities, analyzes, synthesize and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making. * Facilitation (Intermediate): Uses and adjusts style and technique to assist group process and understanding. * Communication (Intermediate): Demonstrates effective verbal, written, and listening communication skills. * Teamwork (Intermediate): Works together in situations when actions are interdependent and a team is mutually responsible to produce a result. * Relationship Management (Intermediate): Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results. * Business Perspective (Intermediate): Uses knowledge of internal and external factors impacting the property casualty industry to make decisions. * Technology (Basic): Uses, leverages and maintains proficiency with corporate and job specific technology as it evolves (e.g., hardware, software, business unit applications and systems tools). * Conflict Management (Basic): Brings conflicts into the open and resolves them collaboratively. * Change Management / Resilience (Intermediate): Remains energized and focused in the face of ambiguity, change or strenuous demands. * Risk Taking (Basic): Identifies, assesses, manages and takes intelligent risks to attain objectives What is a Must Have? * One year of experience in Business Systems or equivalent. * High school diploma or equivalent. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************
    $77.6k-128k yearly 2d ago
  • Total Rewards Sr. Analyst - Benefits

    Cirrus Design Corporation 4.3company rating

    Operations analyst job in Alcoa, TN

    The Total Rewards Sr. Analyst - Benefits will be responsible for supporting the development, implementation, and administration of employee benefits programs, ensuring the programs are competitive, compliant, and aligned with the organization's Total Rewards strategy. Duties and Responsibilities/Essential Functions Benefits Program Management: Lead the design, implementation, and administration of employee benefits programs, including health, dental, vision, wellness, life insurance, disability, retirement plans, and other offerings. Collaborate with external vendors and internal teams to manage and optimize benefit plans, ensuring they meet the needs of Cirrus and its employees. Ensure benefits programs are competitive, cost-effective, and align with the company's Total Rewards philosophy. Ensure compliance with all relevant federal, state, and local regulations related to benefits, including ACA, ERISA, HIPAA, FMLA, COBRA, and other applicable laws Oversee relationships with third-party benefits vendors, including health insurance providers, retirement plan administrators, wellness program providers, and other benefit-related partners. Evaluate contracts with benefits providers to ensure competitive pricing and quality service delivery. Manage Open Enrollment processes, including communication, vendor coordination, and system updates. Develop and deliver clear, concise, and engaging benefits communication materials to employees, ensuring they understand benefits options and the value of their Total Rewards package. Lead employee benefits education initiatives, including training sessions, webinars, and workshops, to ensure employees are informed to make the best decisions for themselves and their families. Analyze benefit data and trends to assess program effectiveness, employee satisfaction, and cost management. Prepare regular reports on benefits utilization, cost trends and program performance to HR Leadership. Act as primary point of contact for employee benefit inquiries, providing expert guidance and support on program details, claims and troubleshooting. Manage and submit data for 401k annual audit and bi-annual true-up calculations. Ensure compliance with federal, state, and local regulations related to benefits. Collaborate with HR Business Partners and Talent Acquisition to provide guidance on benefits related issues. Maintain benefits data integrity within HRIS systems and generate reports as needed. Participate in compensation surveys and analyze results to recommend adjustments to pay structures. Assist Total Rewards Compensation Analyst with compensation updates as needed through annual benchmarking process. Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Bachelor's degree in Human Resources, Business Administration, Finance or related field preferred or equivalent of combination education and experience. 4 - 7 years of benefits administration or Total Rewards with a strong focus on benefits. SHRM-CP or PHR Certification preferred. Strong analytical and quantitative skills with attention to detail. Experience with HRIS Ability to manage multiple projects and meet deadlines. Knowledge in benefit administration principles, practices and relevant labor laws. Ability to demonstrate sound judgement and effective communication skills (written and verbal). Ability to effectively manage stress, including competing work demands and multiple projects at the same time. Experience with pricing tools and compensation survey participation preferred. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. Manages Complexity: Makes sense of complex, high quantity, and sometimes, contradictory information to effectively solve problems. Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences Collaboration: Builds partnerships and works collaboratively with others to meet shared objectives. Courage: Steps up to address difficult issues, says what needs to be said. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required. Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.
    $67k-88k yearly est. 28d ago
  • RM - Financial Analyst

    W3R 4.1company rating

    Operations analyst job in Louisville, TN

    Established in 1995 and headquartered out of Southfield, MI, w3r Consulting is a national leader in technology consulting. We work tirelessly as a staffing firm to connect top talent to premier organizations across America while simultaneously helping corporations identify and maximize their business objectives and processes to ensure optimal success. Operating out of 5 states currently, and expanding our consultant and client base daily, we realize building relationships are critical to the success of w3r. We value our relationships with our clients as much as we do with our employees and our business partners. These relationships are based on mutual interest, and create added value for all parties involved. Our low turnover, combined with our long-lasting relationships serve as a true testament of our strengths. - See more at: *************************************** Yi9hY.dpuf Job Description The Financial Analyst assists in the day-to-day activities of planning and executing financial aspects of MI General Accounting clients to include MBS and other above-property MI Business Disciplines. These activities include account reconciliation, bonus accrual process ownership and related reporting, severance accrual process ownership and related reporting, internal controls, accurate internal and external financial reporting, period close and on-going monitoring of all related activities. This position also assists the Senior Accountant and Manager, MI General Accounting in establishing, documenting, maintaining, and improving the overall quality of work in the department. Qualifications Minimum 3yrs experience in general accounting Prefer experience with PeopleSoft. Additional Information All your information will be kept confidential according to EEO guidelines.
    $47k-63k yearly est. 12h ago

Learn more about operations analyst jobs

How much does an operations analyst earn in Knoxville, TN?

The average operations analyst in Knoxville, TN earns between $32,000 and $71,000 annually. This compares to the national average operations analyst range of $44,000 to $90,000.

Average operations analyst salary in Knoxville, TN

$48,000
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