Operations analyst jobs in Lowell, MA - 1,131 jobs

The Prospect Management Analyst is a core member of the Trust's prospect management team, responsible for establishing protocols for best practices, devising and leading training for end users. Oversees data integrity and workflow practices between frontline and operational teams, gathering and translating business requirements for report modifications and analytical tools. Responsible for admin of global processes in the Prospect module of Blackbaud CRM, as well as oversight of established portfolio management procedures. Devises and conducts routine auditing and analysis on data in the Prospect Management domain, which underlies performance metrics for gift officer activity and efficacy and related analytics. Responsibilities The Prospect Management Analyst plays a key role in establishing and maintaining the core competencies of Trust staff related to CRM, our integrated enterprise data platform. Consistently meeting business, reporting, and analytics requirements of the Trust's fundraising management. Designs and creates of policy and procedure documents emanating from Trust Data Governance Business Rules for Prospect Management (plans) domains. Maintains version control of documents and modifications as practices evolve. As the key trainer and technical support for Trust administrative staff, the Prospect Management Analyst supports gift officers across all business units, as well as dissemination and communication of changes in business practices (as needed) to Trust admin staff. Leads the records administration of prospect management metadata in CRM conducting bulk uploads and changes, diagnoses integrity and QC issues recommending solutions. Delegates and supervises administrative staff as necessary for fulfillment of prospect management records diagnostics, corrections, and entry projects. Sets the agenda for bimonthly 'CRM Q&A's' with admin staff, featuring Directors and Senior Directors from Data Steering Committee. Participates with Records Management, Prospect Management and other Data Governance task teams as appropriate. Education Requirements A Bachelor's degree and a min of 3 years in a fundraising or direct sales business environment are required. The knowledge of theories, principles and concepts and technical proficiency typically acquired through 2-3 years of experience using an enterprise-level relational database is required. Experience Direct oversight of functions related to data admin, data integrity, and records management preferred. Experience with Blackbaud CRM and Tableau. Understanding of and experience with process management and/or process improvement concepts, and commensurate related skills including communication, coaching ability, persistence, critical thinking and ability to see the big picture. Strong communication, writing, formatting and editing skills and proficiency in writing and/or editing training and support documentation that emphasizes orderly presentation of information and clear instructions. The ability to prioritize, manage multiple tasks, and work under pressure to meet deadlines. May require oversight of entry level and/or temporary data entry operators. May require oversight of learning pathways for administrative and frontline staff related to their proficiency in using CRM to manage their prospects and prospect portfolios. The ability to collaborate with immediate team members as well as Trust staff, donors and volunteers. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. #J-18808-Ljbffr

The Prospect Management Analyst is a core member of the Trust's prospect management team, responsible for establishing protocols for best practices, devising and leading training for end users. Oversees data integrity and workflow practices between frontline and operational teams, gathering and translating business requirements for report modifications and analytical tools. Responsible for admin of global processes in the Prospect module of Blackbaud CRM, as well as oversight of established portfolio management procedures. Devises and conducts routine auditing and analysis on data in the Prospect Management domain, which underlies performance metrics for gift officer activity and efficacy and related analytics. Responsibilities The Prospect Management Analyst plays a key role in establishing and maintaining the core competencies of Trust staff related to CRM, our integrated enterprise data platform. Consistently meeting business, reporting, and analytics requirements of the Trust's fundraising management Designs and creates policy and procedure documents emanating from Trust Data Governance Business Rules for Prospect Management (plans) domains Maintains version control of documents and modifications as practices evolve As the key trainer and technical support for Trust administrative staff, the Prospect Management Analyst supports gift officers across all business units, as well as dissemination and communication of changes in business practices (as needed) to Trust admin staff Leads the records administration of prospect management metadata in CRM conducting bulk uploads and changes, diagnoses integrity and QC issues recommending solutions. Delegates and supervises administrative staff as necessary for fulfillment of prospect management records diagnostics, corrections, and entry projects Sets the agenda for bimonthly “CRM Q&A's” with admin staff, featuring Directors and Senior Directors from Data Steering Committee Participates with Records Management, Prospect Management and other Data Governance task teams as appropriate Education Requirements A Bachelor's degree and a min of 3 years in a fundraising or direct sales business environment are required. The knowledge of theories, principles and concepts and technical proficiency typically acquired through 2-3 years of experience using an enterprise‑level relational database is required. Experience Direct oversight of functions related to data admin, data integrity, and records management preferred Experience with Blackbaud CRM and Tableau Understanding of and experience with process management and/or process improvement concepts, and commensurate related skills including communication, coaching ability, persistence, critical thinking and ability to see the big picture Strong communication, writing, formatting and editing skills and proficiency in writing and/or editing training and support documentation that emphasizes orderly presentation of information and clear instructions. The ability to prioritize, manage multiple tasks, and work under pressure to meet deadlines. May require oversight of entry level and/or temporary data entry operators. May require oversight of learning pathways for administrative and frontline staff related to their proficiency in using CRM to manage their prospects and prospect portfolios. The ability to collaborate with immediate team members as well as Trust staff, donors and volunteers #J-18808-Ljbffr

About MassArt Founded in 1873, having celebrated its 150th anniversary in 2023, Massachusetts College of Art and Design (MassArt), is the nation's first and only independent, free‑standing public college of art and design in the country. MassArt is an inclusive community of thinkers, doers, makers, educators, innovators and leaders striving to shape the future through art and design. We've spent 150 years demonstrating the truly amazing things that happen when a world‑class art and design education is an option for every deserving student. Located in Boston's hub of arts and culture along the Avenue of the Arts, MassArt enrolls 2,000 students and offers a comprehensive range of undergraduate and graduate degrees in 18 disciplines, as well as continuing education and youth programs. MassArt strives to be a model of diversity and inclusion; the campus community reflects the layers of cultural and self‑identity that proudly make up our region, nation, and world. We build effective partnerships with co‑workers throughout the College by freely sharing appropriate information and providing assistance to all and maintain an environment that is welcoming to persons of all backgrounds, nationalities, and roles. Job Description Official Title: Endpoint Management Analyst Weekly hours: 37.5 hours Salary range: $73,000 to $77,000 annual FLSA Status: Exempt Bargaining unit: APA General Statement of Duties The Endpoint Management Analyst provides advanced technical support and systems engineering for endpoint devices and user-facing technologies across MassArt's academic and administrative environments. This role supports a diverse ecosystem, including Windows, mac OS, iOS, ChromeOS, and related platforms, ensuring secure, efficient, and scalable endpoint operations. The Analyst is focused on analyzing system health, optimizing deployment processes, managing application packaging, and troubleshooting complex failures within the management tools. Serves as a technical lead for endpoint deployment, security, and automation. Duties and Responsibilities Manage and support a fleet of Windows PCs, designing scalable solutions for configuration, deployment, policy enforcement, and user experience across academic and administrative environments. Serve as the Subject Matter Expert (SME) for all Windows technologies. Additionally, a key resource providing Tier 3 backup and escalation support for the Apple environment and related desktop infrastructure. Serve as Primary administrator for endpoint deployment and management platforms such as KACE, Intune, and ChromeOS tools. Serve as the backup administrator for JAMF and Apple School Manager, and support onboarding and integration of identity‑based tools. Assist in the management of the software licensing server and applications for both Macs and PCs. Identify and remediate systemic issues affecting endpoint connectivity. Collaborate with Print Services and vendors (e.g., Xerox) to troubleshoot and support print infrastructure, including Papercut, multifunction copiers, and large‑format printers. Act as a contributing administrator for endpoint‑related SaaS platforms such as Sophos (security) and CrashPlan (backup), ensuring reliable protection and recovery for PC users. Work with platform vendors to optimize service functionality and contribute to internal documentation for ongoing support and operations. Partner with Academic Technology and studio managers to coordinate software license deployments, Windows upgrade planning, and testing. Align software and OS update schedules with academic and administrative cycles, providing proactive support for version‑related compatibility or performance issues. Participate in roadmap planning for endpoint‑related services, collaborating with cross‑functional teams on strategic initiatives. Provide advanced technical support and end‑user assistance for endpoints, devices, and user‑focused technology resources including software, networks (wired, wireless, VPN), telecom services, and enterprise systems. Respond to and resolve service tickets in alignment with departmental policies, ensuring high‑quality customer service. As necessary, may provide functional supervision to contractors and students engaged in endpoint support. Perform additional duties as assigned by supervisor or Deputy Chief Information Officer. Qualifications Requirements A Bachelor's Degree or equivalent combination of education and directly related experience 3+ years of experience supporting working with a management system for Windows and mac OS endpoints in an enterprise environment. Proficiency with endpoint management tools (e.g., Intune, Jamf, KACE) and scripting languages. Strong knowledge of endpoint security practices, operating systems, and application troubleshooting. Demonstrated excellent communication, organizational, problem‑solving, and follow‑up skills. Ability to work independently and collaboratively in a diverse campus community. Ability to work as a member of a team. Familiarity with Information Technology Services Management (ITSM) and Information Technology Infrastructure Library (ITIL) Experience with Google Workspace, Active Directory, Azure/Entra ID and Office 365 Prior experience with service desk software. Preferred Qualifications Experience in Higher Education CompTIA A+ ITIL Foundation Jamf 100 Certificate Microsoft Certified: Endpoint Administrator Associate (MD‑102) - Covers endpoint deployment, policy configuration, compliance, security, and support in Microsoft 365 environments. Additional Information Additional Information: Please note MassArt: Does not support employment‑based visa sponsorship or non‑student exchange visitor visa sponsorship. Is not an E‑Verify institution. Selected candidates must be eligible to work in the US at the time of employment, complete all onboarding tasks including a Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background review and provide proof of eligibility to work in the US by completing the Form 19, Immigration Reform and Control Act of 1986. You are required to show proof of your identity and employment eligibility within three (3) days of the start of your employment. You will not be authorized to work in any capacity until all paperwork has been completed. For a list of all acceptable documents please click here. Comprehensive Benefits (does not apply to contractor/student positions) When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Please click here to view MassArt Benefits. MassArt provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy‑related condition, or membership in any other legally protected class. MassArt complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the college operates. This policy applies to all terms and conditions of employment. Application Instructions Please provide a resume and cover letter. For additional inquiries related to the salary transparency, please contact Human Resources at ************** or **************. PLEASE APPLY FOR THIS OPPORTUNITY ON THE MASSART CAREERS PAGE TO BE CONSIDERED. SEE HERE TO APPLY. #J-18808-Ljbffr

Salary Details & Other Key Info Base Salary range - $100,000 - $120,000 Strong Bonus + Benefits package Office Location - Boston Area Travel - Consultants travel domestically every week from Monday-Thursday, please note this is a requirement of this role Career Development - Fantastic career development opportunities, this client has a culture fostered around people development Operations Consultant - Manufacturing Excellence About the Role We are seeking an ambitious and hands-on Operations Consultant to join a growing Boutique consulting firm specializing in operational performance improvement. This role is ideal for individuals with a passion for problem-solving, data-driven decision-making, and delivering measurable impact in complex manufacturing and industrial environments. As a Consultant, you will work closely with clients across a range of industries - including FMCG, Industrials & Life Sciences to identify inefficiencies, implement solutions, and drive sustainable performance improvements. This is a dynamic, client-facing role that blends strategic thinking with on-the-ground execution. Key Responsibilities Lead and support operational transformation projects, working directly with client teams to identify performance gaps and implement solutions. Use a hands-on, data-driven approach to analyze processes, uncover inefficiencies, and drive tangible improvements. Work closely with senior stakeholders to align project goals, define strategies, and execute high-impact initiatives. Coach and mentor client teams to embed continuous improvement mindsets and ensure long-term success. Contribute to internal knowledge development and business growth by sharing insights, methodologies, and best practices. Who We're Looking For Degree level education in relevant field e.g. Engineering Experienced in Manufacturing, ideally in a Continuous Improvement related role, passionate about Manufacturing Strong analytical skills with a problem-solving mindset and the ability to translate data into actionable insights. Hands-on approach to driving change - comfortable working in industrial environments and engaging directly with frontline teams. Excellent communication and stakeholder management skills, with experience presenting to senior executives. A passion for continuous improvement and a strong entrepreneurial mindset. Willingness to travel frequently to client sites. Contact - Carl Costigan

Compliance Reporting Analyst - Investment Management We are currently seeking candidates for a Compliance Reporting Analyst opportunity with a highly successful investment management firm based in Boston, MA. This role will work closely with the Compliance Reporting team to support compliance, client, and regulatory reporting functions. The ideal candidate will have 1-3+ years of experience in compliance reporting, client reporting, and/or regulatory reporting, preferably within the investment management or broader financial services industry. This is a 3 month contract position, paying between $30-$37/hour (depending on experience). This role supports a hybrid work-model, consisting of 3 onsite and 2 remote days/week. Responsibilities: Collaborate with the Compliance Reporting Team, assisting in daily compliance reporting activities and operational processes. Perform and deliver compliance reporting, including, but not limited to, client reporting, corporate reporting, investment reporting, and regulatory reporting. Develop and maintain working knowledge of reporting requirements related to investment and corporate compliance for US and non-US jurisdiction. Perform research and analysis related to compliance reporting, staying up-to-date on industry trends, standards, and guidelines. Contribute to additional reporting responsibilities, including management reporting and regulatory reporting. Perform ad-hoc tasks and projects as needed. Qualifications: Bachelor's degree in Finance, Economics, Business, or related field. Knowledge of financial regulations, such as the 1940 act 1-3+ years of compliance reporting experience in investment management or financial services. Experience performing client reporting and corporate compliance reporting functions in investment management or financial services. Strong experience leveraging compliance reporting systems and tools. Proficiency in basic data analysis (Excel, Tableau, PowerBI). Working knowledge of compliance reporting and regulatory frameworks, and willingness to stay up-to-date on industry trends and standards. Ability to analyze data and meet complex reporting requirements. Proven ability to work independently and collaboratively. Strong organizational skills and attention to detail. For immediate consideration, interested and qualified candidates should send their resume to Lydia at *******************. IND123

Title: Travel & Expense Associate Employment Type: Contract Status: Accepting Candidates About the role This role supports day-to-day Travel & Expense (T&E) operations in a regulated environment, partnering closely with Compliance, Audit, and Sales Operations. You will help ensure accurate, timely, and compliant expense reporting while improving employee education and processes. Key Responsibilities • Manage employee follow-ups for outstanding expense reports and compliance issues • Respond to T&E inquiries via shared inbox and provide resolution guidance • Identify repeat non-compliance and deliver targeted T&E training • Support new hire and field training sessions; assist with video-based training creation • Partner with SAP Concur Audit to resolve issues and maintain audit scripts • Provide backup support during peak expense processing volumes and drive process improvements Qualifications • Strong hands-on Travel & Expense (T&E) experience in corporate or regulated environments • Knowledge of Sunshine Act / Open Payments or healthcare compliance reporting • Advanced Excel skills (analysis, reconciliation, reporting) • Experience with SAP Concur or similar expense management systems • Strong analytical, organizational, and issue-resolution skills • Ability to manage multiple priorities in a fast-paced setting Compensation (MA Pay Transparency) • Estimated hourly range: $40/hr (W-2) • Final rate within this range will be based on skills, experience, and interview results

Analyst, Transactions page is loaded## Analyst, Transactionslocations: Bostontime type: Full timeposted on: Posted Todayjob requisition id: R2137**Job Description Summary**For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative thinking.In our collegial environment that's marked by low turnover and high energy, you'll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences.We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences optimizes the potential of both the individual and the firm.HarbourVest is an equal opportunity employer.This position will be a hybrid work arrangement. You will receive 18 remote workdays per quarter to use at your discretion, subject to manager approval. For example, you may choose to work in the office 4 days per week and take one remote day weekly (typically 13 weeks per quarter), leaving 5 additional remote days to be used as needed.The Analyst will serve as a member of the Transactions team supporting the investment function in investing capital as well as improving business operations. The role will have exposure to a wide range of activities surrounding the transaction closing process. This includes but is not limited to communication among relevant internal and external parties, supporting closing process and documentation, recording and reconciling transactions in our internal systems, and Know Your Client (KYC). This position will serve as a liaison with internal departments such as Legal, Accounting, Treasury, Tax, Compliance, and Portfolio Analytics, in addition to external parties, while observing all internal policies. The Analyst will support investments made from our offices in Boston, Toronto, London, Hong Kong, and Singapore. Prior experience with private equity, private credit, or corporate law firm would be an asset. Ability to provide notary services as a Notary Public of Massachusetts would also be an asset. This role is not focused on evaluating investment opportunities.## The ideal candidate is someone who is:* An exceptionally organized individual with an outstanding attention to detail* A team-player that is able to efficiently prioritize multiple projects and meet target dates with little direct supervision* Quick to develop a strong understanding of new systems, data relationships, and processes* Able to communicate professionally and confidentially with colleagues of all levels and across multiple teams## ## What you will do:* Coordinate documentation in support of investment execution (e.g., obtaining signatures, tax and compliance documents, wiring instructions, contact sheets)* Work closely across multiple groups and geographies to ensure compliance with all closing processes, internal documentation, and reporting procedures* Assist with the implementation of Transactions strategic initiatives, ad-hoc operational projects, and other aspects of group management* Maintain internal systems for planning and tracking investment closings for firmwide reference* Support associates/senior associates to facilitate and prepare the funding package for investments, ensuring that all requirements are satisfied completely, accurately, and in a timely manner* Reconcile discrepancies and work in internal systems and with internal business partners to ensure that appropriate information is entered in our systems accurately and completely* Track and upload transaction related legal and authorization documents* Prepare invoices for deal-related expenses and provide allocations for deal-related invoices received* Monitor incoming legal communications from General Partners* Provide Notary Public services* Other responsibilities as required## ## What you bring:* Proven problem-solving and analytical skills* Strong attention to detail* An ability to handle multiple projects* Excellent written and verbal communication skills* Experience working with Microsoft Excel, Word and PowerPoint* Prior experience with private markets or corporate law would be an asset## ## Education Preferred* Bachelor of Arts (B.A) or equivalent experience* Bachelor of Science (B.S) or equivalent experience**Experience*** 0-2 Years relevant experience preferred#LI-Hybrid**Salary Range**$70,000.00 - $90,000.00This USD base salary range represents only one component of total compensation for this role and is provided in accordance with local requirements. This role is eligible for a discretionary annual bonus, which is determined based on individual and overall firm performance. In addition to salary and bonus, total compensation may include eligibility for long-term reward programs and a comprehensive total rewards package that may include retirement, health, insurance, paid time off, and wellness programs. Our total rewards offerings are influenced by several business factors, and eligibility for certain components will vary by position and geography. Please note the posted ranges do not apply outside the U.S. and should not be converted to other currencies as a proxy for compensation in other countries.HarbourVest is an independent, global private markets firm with over 43 years of experience and more than $146 billion of assets under management as of June 30, 2025. Our interwoven platform provides clients access to global primary funds, secondary transactions, direct co-investments, real assets and infrastructure, and private credit. Our strengths extend across strategies, enabled by our team of more than 1,270 employees, including more than 230 investment professionals across Asia, Europe, and the Americas. Across our private markets platform, our team has committed more than $64 billion to newly-formed funds, completed over $66 billion in secondary purchases, and invested over $49 billion in direct operating companies. We partner strategically and plan our offerings innovatively to provide our clients with access, insight, and global opportunities. #J-18808-Ljbffr

The Role We are looking for a forward-looking self-starter who thrives in a fast-paced environment. This individual must combine their validated ability to collaborate and customer focused mentality with solid analytical and development skills to provide creative and complete solutions to complex business and technical problems! The Expertise & Skills You Bring 3+ years of business or systems analysis experience (within financial services industry preferred) Derivative Trade Processing and Collateral Management domain expertise from a business and/or technology Experience with Calypso Configuration & CATT tool Experience in defining clear and concise requirements for and providing support for Financial applications Experience with JIRA, Postman, Excel, SQL, and Microservices based applications preferred Ability to understand the technology and software architecture of an application Strong analysis skills, with a proven track record of delivery of sophisticated technology projects Bachelor's degree or equivalent experience in either Computer Science, Management Information Systems, Business Information Systems, Mathematics or Finance related field Good interpersonal, relationship management and facilitation skills. You are a strong contributor with a dynamic work style Ability to establish and maintain positive relationships with business partners and technology Confident with having trade off conversations with business partners A consistent track record of excellent written and verbal communication skills with business and technical team members across the organization Personal Information First name Last name Email Address City State Zip code Phone number Attachments Attach your Resume Attach Dropbox Paste Attach a Cover letter Attach Dropbox Other Information How did you hear about this position? Your Legal Work Authorization in the US? Are you currently employed? Will you be able to join us on our W-2? What is your desired salary / hourly rate? If on a Visa, will you be able to transfer your Work Visa to us? What is your motivation for Change/New Job Opportunity? If Currently working, what is your Notice period? What is your current location? Are you ready to relocate? Can you provide proof of legal right to work in the United States? If Hired when will you be able to start? #J-18808-Ljbffr

About the Role: A Chemtek is seeking a motivated and detail-oriented Operations Coordinator to support daily operations across production, procurement, inventory, and sales. Working closely with company leadership, you will help ensure efficient coordination between lab and business functions. . As the company grows, you'll have clear opportunities to expand your responsibilities and advance within a dynamic, fast-paced environment. Responsibilities: Sales Support Prepare and issue customer quotations based on pricing and lead-time guidance. Track inquiries, follow-ups, and order status through CRM or ERP systems. Communicate with customers regarding quotations, documentation, and delivery updates. Procurement Request and compare vendor quotations for chemicals, packaging, and consumables. Create and track purchase orders to ensure timely delivery of materials. Maintain supplier records, certifications, and compliance documentation. Inventory Management Record and update material movements in the inventory system. Perform regular stock checks and reconcile discrepancies. Monitor inventory levels and coordinate reorders as needed. Shipping and Receiving Receive incoming materials, verify documentation, and ensure proper labeling and storage. Prepare outgoing shipments, including packing lists, labels, and carrier coordination. Follow applicable shipping regulations for chemical products (e.g., DOT/IATA). Production Support Assist in scheduling and coordinating production activities based on material availability and sales orders. Maintain accurate batch records and product documentation for traceability. Support general lab organization and workflow efficiency. Qualifications: Required: Bachelor's degree in chemistry, operations, logistics or similar. Proactive and open attitude to learn and take on new tasks. Detail oriented personality and approach to work. Excellent organizational and communication skills. Ability to work independently and solve problems independently. Work in-person 5 days a week at offices located in Woburn, MA Proficient in Microsoft Suite (Word, Excel, etc...) Preferred: Experience in a laboratory, manufacturing, or logistics setting. Experience working with ERP software Experience working with ChemInventory or similar inventory tracking software Compensation: Salary is commensurate with qualifications and experience Bonuses and incentive compensation Benefits: 401k retirement program with company matching. paid holidays, paid sick leave, paid vacation, medical, vision, and dental insurance About Us: A Chemtek Inc. (ACT) is an ISO 9001 certified organic chemistry and analytical laboratory based in Woburn Massachusetts. ACT specializes in providing organic reference materials and custom synthesis services for our customers in the fields of pharmaceutical research, food, environmental analysis and more. Our mission is to provide scientists working in the analytical chemistry field that make life and the environment safer, healthier, and more sustainable. For additional information, please visit our website *****************

Title: Technical Systems Analyst Duration: 12+ month contract with possibility of extensions This analyst will act as Tier 2 IT support responsible for supporting both homegrown and COTS/SAAS applications. They are responsible for handling incidents and requests that have been and help support administrative functions. This candidate is expected to have advanced technical knowledge and experience in providing superior customer support, including creative problem solving and hands-on troubleshooting. The Analyst will provide support through various communications channels including phone, chat and email. This candidate should have the ability to analyze existing systems and make proactive recommendations for improvements or alternative solutions. The candidate will use ITSM tools to review change management requests and help assess the scope of outages. Position Responsibilities (including but not limited to): Application Support Provide resolution for escalated service tickets in a timely manner. Provide high quality customer service. Further escalate tickets as needed. Work with end users to evaluate and solve technical problems using all tools provided, including remote access tool, SCCM, etc. Document end user interactions, including details of inquiries, complaints, comments, and actions taken during the troubleshooting process. Maintain ticket queue to meet SLA's and provide quick resolution to the end user community, including updating them when appropriate. Help maintain documentation for owned applications and ensure others meet documentation standards Change and Major Incident Management Escalate to other teams, leadership and vendors where appropriate Use ITSM to evaluate ticket trends and review appropriateness of environment changes Help document outcomes of and facilitate meetings Development, Application Monitoring and Process Improvement Evaluate existing apps/software and/or user needs to analyze, design, recommend and implement system changes. Respond to alerts where systems become unavailable or experience service degradation. Help administer and improve application performance monitoring solutions Analyze incident data to identify trends and opportunities for process improvements. Assume additional duties and responsibilities as required to assist with the completion of special and/or ongoing projects. Required Qualifications 3-5 years (or more) of relevant experience supporting or developing applications Advanced knowledge troubleshooting applications, network and other technical problems Able to interact with end users and other teams professionally Excellent verbal, interpersonal and written communication and documentation skills Driven by a desire to provide strong customer service Has a teamwork mentality with the ability to both collaborate and work independently High level of professionalism and focus on quality Attention to detail with the ability to contact switch and reprioritize tasks as needed Ability to provide 24 hour/7 days a week on-call support when scheduled Desired Qualifications Familiarity with application monitoring and alerts Familiarity with the Power platform - Power Apps, Power Automate, and PowerBI Familiarity with ITSM - e.g. ServiceNow Proficiency and knowledge of supporting technology within an IT operation. Understanding of software development lifecycles (SDLC). Familiarity with GitHub for source control management. Strong aptitude to learn and adapt to new technologies. A desire to drive process improvement

Locust Walk Job Description: Experienced Analyst Office: Boston, MA; must have U.S. Citizenship or Green Card Locust Walk is a global investment bank that partners with founders, executives, and board members to drive strategic transactions and create newcos to finance innovation. Our 17-year history of success was forged through our Co-founder MentalityTM focused on innovators, our local on the ground presence in Boston, San Francisco, Tokyo, and Beijing, and our deep understanding of how science and data translate into actionable transactions and business strategy. Why is this role potentially just right for you? If you are looking to build your career with a fast-growing investment bank and newco creation shop with significant upside potential in position, responsibility, and compensation, we're looking for you. Our Analysts have a strong passion for life sciences and all know this is the career they want long term; in fact, this role is “Partner Track” as we look to find the future leaders of the firm from within. You do not need an MBA to advance through the ranks. You will have the opportunity to work with multiple clients simultaneously on both the sell-side to global players and newco opportunities to create optionality for clients diversifying your experience and providing a highly dynamic environment. The hours are more manageable than an investment bank, the work more execution oriented than a consulting firm, and the atmosphere and work environment more fast paced than working inside a company. A week in life for this role? The focus for the Analyst is to play a key role in executing the Firm's engagements. Our engagements range from executing strategic partnership deals, M&A transactions, and creating Asset-based newcos. Our Analysts assist in identifying target partners and making sure all outreach is coordinated, weekly client updates, and board update materials, producing deal marketing materials, financial valuation and comparable transactions analysis, and deal modeling in support of negations. Analysts will receive significant responsibility and ownership over their work, including multiple opportunities to present to both the firm and clients. Newcos involve creating management presentations, exploring use of proceeds, creating term sheets and valuation analysis for asset originators, drafting investment memos, and assisting with the financing process to launch the company. Business development activities are essential to furthering our growth. An Analyst will oversee the maintenance and updating of our proprietary databases used for our quarterly market conditions as well as preparing thought leadership and analytics. Our senior deal team is dedicated to the professional growth of our Analysts. Each engagement provides a new learning opportunity, and we aim to vary the team members assigned to new clients so that everyone has the chance to work with different colleagues while still gaining exposure to different transactions. Prior positions of responsibility and skills that would be good for this role? Experience in life science consulting, investment banking, venture capital industry or internal biotech business/corporate development is a requirement. We are looking for someone who is currently working in a life science strategy consulting firm (new opportunity prioritization; partnering and M&A strategy; commercial due diligence) or healthcare group of an investment bank and is frustrated by either not seeing their consulting projects through to execution or find banking or equity research too high level and transactional without the ability to impact a company in more material ways. Handing a deliverable to the client and wishing them good luck is not satisfying nor is simply making decks / memos and handing execution to the capital markets or M&A teams. Additionally, if you are in a business development or corporate development role and miss or long for the intellectual stimulation of working in a fast-paced environment on multiple projects but also want to “do deals,” this job is for you. Professional and Academic Prowess. All our team members have different strengths that contribute to the success of our firm. The background for an Analyst position would ideally illustrate the following attributes: Passion for life sciences: some relevant industry experience is preferred. We want to know this is where your passion lies and what to make your career Track record working on transactions in the life science space: working directly or in a supportive role on strategic transactions, M&A, and/or financings is helpful including if at a consulting firm Strong scientific academic track record: While we don't care what school you attended, you must have at least an undergraduate science major if not more since our work is scientifically rigorous. We don't just work on financial analysis. Interest in entrepreneurship and working with early-stage companies: We don't typically work for pharma. Small publicly traded and venture backed companies are our typical clients as well as the newcos we create. The right amount of experience: 12 to 36 months' experience in a life science consulting firm or similar capacity is ideal. We do not take applicants directly out of university but at the same time we want people on the fast track and figured out early this is what they want to do Note: If you do not have prior biopharma consulting, investment banking, equity research, venture capital, corporate development, or business development experience, then unfortunately this job is not the right fit. An MBA from a top institution is a plus but not a requirement with the right work experience. Required Skills to be Successful. While many people can succeed behind the scenes grinding away on work. We are looking for someone with those plus people skills. Basic understanding of financial modeling (don't worry, we will teach you as well) Strong communication skills and comfort presenting in front of clients' senior management, Board, and speaking directly with physicians and other key opinion leaders Excellent written and oral presentation skills A proven track record of working on a team managing up and prioritizing complex tasks across various workstreams Strong competitive spirit balanced by a proven ability to work as part of a team Passion for life science transactions. At our core, we strive to help each of our clients achieve success through finding or creating a strategic partner via a pharma deal or newco. While we do not expect everyone applying to have a deal sheet, a strong interest and desire to “do deals” is important for this role where everything we do revolves around transactions. What is our culture? We look for entrepreneurial, growth-oriented individuals who are committed to the success of others. We have a high-performance culture that rewards creative solutions to daily challenges, as well as a strong work ethic while enjoying the ride. Locust Walk offers a mindful work-life balance within the context of an investment bank. We have a hybrid schedule with 3 days a week in-office and 2 days a week work-from-home. We believe this hybrid in-office culture is critical for our culture of mentorship and promotion from within. We are open and honest with each other and transparent in our dealings. This person needs to live the Locust Walk values. We are looking for people who fit our culture. Culture is very important to us, and that fit is critical. A brief overview of our core values and who we are looking for is below: Commitment to the Success of Our Clients Global team-based culture with individual accountability No team member is left behind: we are committed to succeeding together for the benefit of both our clients and the company Open and Courageous Communication In the spirit of caring for each other's success, we commit to being truthful and transparent in our communication and feedback, both to clients and inside the company, and we do so with empathy and success We commit to thoughtful and rigorous debate and feedback at all levels of the company The Locust Walk Leadership Team always strives to be as transparent as possible with the company Growth Mindset We thrive on challenges and are life-long learners. We are not afraid of failure, yet see it as a springboard Honest bi-directional feedback is important for building trusted, productive relationships. All our reviews are 360. Feedback should be given as soon as possible after an event or situation occurs rather than waiting for the moment to pass Entrepreneurial Spirit We are self-motivated to succeed and will do whatever it takes for our clients to succeed in an ethical manner We will always have a small firm ethos with an entrepreneurial mindset and minimized bureaucracy Enjoy the Ride We care about and for our clients and each other We work hard and integrate fun into the core of what we do. We all have unique interests and find common ways of sharing that with each other Wins are celebrated It's about the journey, not the destination

We are seeking an experienced Anaplan Analyst to support our Finance and Anaplan teams during the transition from Oracle to SAP. This role will focus on reengineering the data hub, improving integrations, and optimizing model structure and logic while ensuring data integrity and uninterrupted planning cycles. Key Responsibilities: Strong Anaplan model-building and integration experience Solid understanding of SAP Finance data structures Build and maintain SAP hierarchies, Anaplan modules, actions, and dashboards Convert existing Oracle-based models, lists, and data sources to SAP Design and enhance data staging, validation, and integrations across models

EWC Insurance Solutions, in partnership with Chubb, specializes in providing custom insurance coverage for luxury watches, jewelry, handbags, and fine art. We offer policies that insure belongings at their true market value, along with proactive annual valuations, automatic coverage for new acquisitions, and discounts for clients with high-security measures. Known for our concierge-level service, expert claims management, and a focus on worldwide protection, we are a trusted choice for collectors globally. Our team is dedicated to delivering tailored solutions and seamless customer experiences. Role Overview European Watch Company is seeking an Insurance Operations Coordinator to support the in‑house insurance department with day‑to‑day administration and coordination among clients, agents, and carrier partners. The role is primarily focused on insurance operations and lead management. Full-Time Position In person @ our Boston Boutique Key responsibilities Prepare, review, and process insurance documentation; maintain organized digital records and assist with scheduling and calendar management. Manage and track inbound leads; support lead qualification, routing, and follow‑up activities to drive new business opportunities. Support growth, marketing, and client engagement initiatives within the insurance department. Professional written and verbal communication skills for interacting with high‑net‑worth clients, underwriters, agents, and internal stakeholders via email, phone, and formal correspondence. Skills and competencies Demonstrated ability to learn workflows and operational processes quickly in a fast‑paced environment. Attention to detail and accuracy in data entry, document review, and policy or schedule comparisons. Professional written and verbal communication skills for interacting with high‑net‑worth clients, underwriters, agents, and internal stakeholders via email, phone, and formal correspondence. Proficiency with Google Workspace and comfort working in insurance platforms, CRMs (such as HubSpot), and document management systems. Strong organizational skills with the ability to prioritize in a deadline‑driven setting.

Epic Cadence / Grand Central / Prelude Analyst Lead (Remote) Project manager experienced in the revenue cycle space. PMP preferred Must be certified in either Cadence, Grand Central or Prelude 5+ years of experience required

About Global Atlantic Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR), a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR's powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence. For more information, please visit *********************** POSITION SUMMARY KKR is seeking an Analyst to support its Reinsurance Operations group across both the Reinsurance Services and Trust Liquidity teams. This role provides a strong foundation for a career in reinsurance operations, client services, or liquidity management at a leading buy-side firm. The role is based in Boston and will report to the head of the Reinsurance Operations group. The Analyst will assist with data management, reporting, trust extraction workflows, cedent servicing activities, and cross-functional coordination with accounting, actuarial, treasury, technology, and compliance teams. This is a hands-on position suited for a highly organized, detail-oriented individual who is eager to learn and thrive in a fast-paced environment. The ideal candidate will have some exposure to financial operations, accounting, liquidity management or insurance via coursework, internships or full-time roles. KKR is passionate about operational excellence and providing our investment and business operations colleagues the ability to seamlessly serve clients and execute credit investments across the globe. We are committed to continuous improvement, both in the operations we perform and in the environment in which we work. We work in collaborative teams, but within the context and support of a large, global investment firm. We can offer challenging and rewarding work, opportunities for learning in both the business and operational spheres, and an attractive compensation package combined with significant opportunities for career advancement. KEY RESPONSIBILITIES Reinsurance Services & Operational Support Assist in managing inbound requests from internal teams and external partners; help organize and track follow-ups to ensure timely responses. Support maintenance and accuracy of counterparty and reinsurance client data, coordinating with teams such as Actuarial, Reinsurance Accounting, and Enterprise Data/Technology. Help identify process inconsistencies or inefficiencies and participate in efforts to streamline and systematize workflows. Assist with preparing client-related materials, documentation, and internal reporting. Trust Liquidity & Extraction Support Support sourcing, organizing, and validating data inputs needed for monthly trust extraction projections, including information from Reinsurance/Investment Accounting, Treasury, and Asset Allocation. Help coordinate feedback from internal stakeholders regarding ALM, liquidity considerations, and client-specific requirements. Assist in tracking extraction approvals and preparing instructions for trust withdrawals in partnership with Treasury and Compliance teams. Contribute to analyses and reporting for senior leadership on trust extraction activity, trends, and variances. Work with Project Management and Technology partners on enhancements to trust dashboards and automation projects. Cross-Functional Collaboration & Projects Build foundational understanding of reinsurance comfort trust structures and related operational processes. Participate in ad hoc projects supporting both the Reinsurance Services and Trust Liquidity teams. Assist in documenting processes, updating SOPs, and contributing to operational risk reduction efforts. REQUIRED EXPERIENCE Bachelor's degree, preferably in Finance, Economics, Business, Accounting, Math, or related field. 0-2 years of experience in financial services, insurance, operations, or a related analytical function (internships included). Strong organizational skills with exceptional attention to detail. Ability to learn quickly in a dynamic, high-expectation environment. Strong written and verbal communication skills; comfortable interacting with multiple teams. Demonstrated reliability, professionalism, and a team-oriented mindset. IDEAL EXPERIENCE Exposure to financial operations, accounting, liquidity management, or insurance Interest in reinsurance, trust structures, and institutional client operations Advanced knowledge of MS Excel. Working experience in SQL & other programming languages not required but valued Various jurisdictions have passed pay transparency laws that require companies provide salary ranges for any positions for which they are accepting applications. Global Atlantic has offices in Atlanta, Batesville, Bermuda, Boston, Des Moines, Hartford, Indianapolis, and New York City. The base salary range posted below is inclusive of the lowest cost of living geography to the highest in which we have a Global Atlantic office. Global Atlantic's base salary range is determined through an analysis of similar positions in the external labor market. Base pay is just one component of Global Atlantic's total compensation package for employees and at times we hire outside the boundaries of the salary range. Other rewards may include annual cash bonuses, long-term incentives (equity), generous benefits (including immediate vesting on employee contributions to a 401(k), as well as a company match on your contributions), and sales incentives. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Compensation for our more senior positions have a larger component of short-term cash bonus and long-term incentives. The base salary range for this role is $70,000 - $80,000 USD #LI-LM2 Privacy Statement Our employees are in the office 5 days per week in New York and 4 days per week in all other offices. If you have questions on this policy or the application process, please reach out to ***************** Global Atlantic reserves the right to modify the qualifications and requirements for this position to accommodate business needs and regulatory changes. Future adjustments may include obtaining specific licenses or certifications to comply with operational needs and conform to applicable industry-specific regulatory requirements, state and federal laws.

The Company:We understand that general purpose and generally intelligent robots are going to be built in our lifetimes. Not content to sit on the sidelines, we work efficiently towards this goal by combining human and artificial intelligence into something greater than the sum of its parts - a Tutor Intelligence.Founded by MIT alumni and backed by the best investors in AI and robotics, Tutor is building the world's largest fleet of generally capable robot workers for American factories and warehouses. Job Summary:We're hiring a Support Operations Analyst to strengthen our operational backbone by improving the systems, data, and processes that power our robot operations and customer support teams. You'll work closely with the Support Manager and Engineering to ensure we have accurate metrics, efficient playbooks, and smooth incident-handling workflows across all shifts and sites. This is a data-driven, high-impact role for someone who thrives on operational clarity. You'll build dashboards, monitor key performance indicators, investigate recurring issues, and help design better processes for our remote and on-site operator teams. Your work will directly shape how we deliver reliable, 24/7 robot operations and world-class service to our customers.Responsibilities Build and maintain dashboards and reports to track uptime, incident rates, labeling throughput, and team performance Analyze operational data to identify patterns, bottlenecks, and improvement opportunities Collaborate with Engineering to triage and document recurring system issues, coordinate fixes, and validate resolutions Maintain and improve playbooks, process documentation, and alerting workflows for operators and leads Support ongoing experiments and process changes by defining metrics, tracking outcomes, and reporting results Provide operational insights to leadership for forecasting, staffing, and prioritization decisions Partner with the Service & Support Operations Manager to ensure consistent coverage, process adherence, and data integrity across teams and time zones Requirements 2+ years experience in support operations, data operations, trust & safety, or similar high-volume operational environments Proficiency with SQL and Excel/Google Sheets for querying and analyzing operational data Experience building dashboards and visualizations in tools such as Looker, Tableau, or Metabase Strong understanding of process design, documentation, and continuous improvement principles Comfortable collaborating across teams, especially with Engineering and frontline operations staff Excellent written and verbal communication skills, with attention to clarity and precision Highly organized, self-directed, and motivated to improve systems without being asked Nice to Have Experience in 24/7 operations, incident response, or alert-driven workflows Familiarity with automation tools (e.g. Zapier, Airflow, internal scripting) Background in robotics, logistics, or manufacturing environments Tutor offers competitive benefits including fully employer-covered health and dental insurance, a managed 401(k), and regular in-office meals. We host social events and maintain a collaborative, low-ego work culture where people are trusted to take ownership and solve real problems. Tutor is an equal opportunity employer and welcomes applicants from all backgrounds.

Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description We are beyond proud to be one of the largest private safety organizations in the United States-thanks in part to Liberty Mutual's team of risk control professionals. If you have a knack for solving problems and seek a rewarding opportunity with a global Fortune 100 company, join us in helping our customers reduce risk, minimize costs, and stay safe. The details When a hurricane, tornado, or other catastrophe strikes, it can feel like the end of the world for our customers. As a Co-op within our Corporate CAT Risk Assessment Group, you'll work with catastrophe modeling software, data collection, and other tools to discover new processes and techniques to help our customers get back on their feet. This six-month co-op will challenge you with real-world projects and hands-on training-all while being mentored by leaders and experts in the field of risk management. Best of all, at the close of your co-op experience, you may have the opportunity to explore a future career with Liberty Mutual, one of the leading property and casualty insurers in the country. Qualifications What you've got You have 0-2 years of professional experience. You are an undergraduate working towards a Bachelor's degree with a minimum 3.0 cumulative GPA. You are familiar with information systems, software applications, and analyzing quantitative information. You are detail-oriented and thrive in a fast-paced work environment. You possess strong interpersonal, communication, organizational, and leadership skills. You have a working knowledge of Microsoft Word and Excel. You must be available to work full-time from July - December 2026 You must have permanent work authorization in the United States. We can recommend jobs specifically for you! Click here to get started.

Arrowstreet Capital is a Boston-based systematic investment firm that manages global equity portfolios for institutional investors around the world. The Arrowstreet Co-op Program provides an exciting opportunity to learn about the institutional asset management industry and Arrowstreet as a company while gaining deep experience within a specific function. The co-ops are highly valued members of the team and participate in team meetings, perform business-critical work and receive real-time, balanced feedback. They enjoy all the perks of being an employee at Arrowstreet, including a warm and friendly work environment and a relaxed, business-casual dress code. The co-ops across the organization come together on a regular basis to meet members of the firm's leadership and to learn about all aspects of the investment management process. Responsibilities Leverage third-party screening technology to review and assess third parties for potential legal, regulatory or reputational risks Conduct surveillance of electronic communications and escalate potential findings to the Chief Compliance Officer Coordinate on ad hoc deliverables across multiple teams within Operational Risk and Control as well as Regulatory Compliance Evaluate and propose enhancements to processes across multiple teams Prepare and present project updates to the Head of Operational Risk and Control, Regulatory Compliance, and the Chief Compliance Officer Test internal controls as a part of Arrowstreet's Compliance Testing Program Support monitoring or compliance with our firm's compliance manual and code of ethics Collaborate with other Arrowstreet teams (portfolio management, legal, client reporting and trade compliance) to research compliance related matters Interpret data and analyze results to provide ongoing reporting to members of the Operational Risk and Control team The ideal candidate will be: Self-motivated with excellent organizational and time management skills Detail-oriented Able to multi-task and work on a variety of assignments Comfortable following directions, collaborating with a team while at times working independently and comfortable asking questions to help further regulatory knowledge Able to establish effective working relationships with other team members and other stakeholders, both internal and external to Arrowstreet Committed to the quality of their work product and seeing assignments through to completion Able to problem solve and propose solutions to team members Qualifications Strong academic record in the undergraduate program Excellent organizational, analytical and problem-solving skills Strong Microsoft skills (Word, Excel, PowerPoint) Excellent communication skills both written and verbal An interest in asset management or regulatory environment and developments The hourly wage range for this position is $21-$29 per hour. Arrowstreet Capital operates a robust talent acquisition program, and we also seek to compensate and reward our employees competitively within our industry and in line with our merit-based culture. The determination of a successful candidate's base wage placement within the listed range will vary based on the candidate's relevant experience and qualifications (which may also include relevant certifications, credentials and other education), the job responsibilities and scope, the commensurate resulting level of the position and other relevant factors. The listed range is also an estimate, and additional information regarding base wages and other elements of total compensation offered by Arrowstreet Capital to successful applicants will be communicated during the recruitment process. Arrowstreet Capital is a Boston-based systematic investment firm that manages global equity portfolios for institutional investors around the world. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, ancestry, genetic information, age, pregnancy, medical condition, disability, veteran or military status, marital status or any other characteristic protected by federal, state, or local law. Arrowstreet Capital is committed to working with and providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation for any part of the employment process due to a disability, contact us to discuss the nature of your request and contact information.

A state governmental agency in Chelsea, Massachusetts is seeking an Accounts Management Analyst II to manage employee provisioning and deprovisioning, ensure timely completion of requests, and support end-users with IT issues. The ideal candidate should have extensive experience in technical support, strong knowledge in Windows, Azure, and service management tools like ServiceNow, along with excellent problem-solving and communication skills. This full-time role offers a salary range between $77,290 and $116,401 annually. #J-18808-Ljbffr