Operations analyst jobs in Lynchburg, VA - 27 jobs

The Business Operations Analyst II drives key cross-organization business processes within Elbit America's Warfighter Systems (WS) division, to ensure business execution needs are both timely and of high quality. This role will require an individual who is comfortable with and capable of taking the initiative and providing informal guidance to team members. The Business Operations Analyst II must be capable of effective communication at multiple organizational levels. This role will collaborate with multiple departments within Warfighter Systems, including Operations, Engineering, Program Management, Finance, Business Development, and Product Line Management. Responsibilities: Assist with managing the execution of key, cross-functional business processes, including, but not limited to: Annual Capital Planning process Annual Internal Research and Development (IRAD) Planning process Annual 5-year Strategic Planning process Annual Strategic Goal Deployment (SGD) process Support the execution of key, cross-functional business processes and meetings, including but not limited to: Checkpoint/Stage Gate process Monthly WS Business and Operations Review meetings WS prep for headquarters' (HQ) Monthly Operations and Business Review (MOAB) meetings Provide oversight for other special projects as needs arise Ensure the execution of assigned processes complies with governing procedures and guidelines Collaborate with leadership stakeholders for execution of assigned processes to ensure alignment with business goals For assigned processes: Lead and conduct process meetings as needed Issue timely meeting minutes Maintain and drive timely, quality resolution of the action item list For assigned business processes, identify and implement improvements to streamline processes, reduce the cost of execution, and drive improved process execution quality Work with sister ESA divisions to identify best practice implementation opportunities to drive improvement of Warfighter Systems business processes Document processes/update documented processes as needed Determine, communicate, and maintain an operating cadence that supports achievement of annual goals and supports HQ's operating cadence requirements, including meetings such as WS Business Review, SIOP, Ops Review, and Leadership Conference Work closely with Finance to ensure complete and accurate project/program financials are provided to PMs and PEMs Engage directly with the Senior Leadership Team for process oversight, status report outs, and for any help needed Qualifications: Bachelor's degree in business administration or similar 2+ years of relevant business operations experience Ability to lead cross-organizational processes Proficient with Microsoft Office suite of tools, especially PowerPoint and Excel Strong written and verbal communication skills at the executive level Ability to handle multiple high priorities; comfortable with ambiguity Project management experience preferred #LI-AW1

The Institutional Support and Operations Analyst Level 2 plays a pivotal role in providing advanced operational support for the Institutional Effectiveness & Research Office (IER). This position is responsible for optimizing process efficiency, enhancing data quality, and ensuring strict adherence to policies across colleges, schools, and departments. Key duties include advanced analysis and documentation of business processes, collaborating with Analytics and Decision Support (ADS) on new opportunities for reporting and data analysis, and partnering with IT on complex academic projects. Additionally, the role involves overseeing data management to ensure accurate and timely reporting, assessing risk based on reporting, providing comprehensive training and support to academic units, and leading continuous monitoring and improvement of academic processes.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Advanced Data Quality and Analysis: Ensures data quality and integrity for various academic tools and systems. Leads data analyses to identify trends, discrepancies, and areas for improvement, providing high-level actionable insights to academic units and leadership. Develops and presents detailed data summaries for IER consumption. Guides schools, colleges, and departments in meeting IER deadlines for data quality maintenance. Leads efforts in ensuring compliance with institutional policies and managing risks related to data quality and process integrity. Academic Operational Support: Provides advanced operational support to academic units in alignment with IER initiatives, tools and reports. Delivers exceptional customer service to academic units. Demonstrates a deep understanding of university systems and data sets, accurately representing this information to academic units. Business Process Improvement: Leads academic process reviews using new or current technology. Documents academic processes, reviews inefficiencies, and makes recommendations for improvement to supervisor. Continuously monitors and evaluates academic processes and systems to identify opportunities for improvement and implement enhancements. Project Collaboration: Collaborates with ADS on tool creation and enhancement of tools to support academic policy and process development. Evaluates and recommends new features and/or tools to enhance academic operations and data management efficiency. Coordinate and oversee the execution of multiple academic projects, ensuring they are completed on time and within scope. This includes setting project timelines, tracking progress, managing resources, and facilitating effective communication among team members and stakeholders. Training and Communication: Provides training and support to academic units on systems, processes, and tools to ensure effective adoption and use. Maintains clear and consistent communication with stakeholders, providing updates on projects, data issues, and process improvements. Leadership and General Responsibilities: Demonstrates leadership in addressing various other tasks as assigned by leadership. Pursues the continuous improvement of IER operations and initiatives. Actively mentors and invests in the professional development of peers and subordinate employees to ensure their continuous growth and advancement. Proactively identifies opportunities for improvement and presents well-considered solutions to senior leadership for implementation. QUALIFICATIONS AND CREDENTIALSEducation and Experience Bachelor's degree from a four-year college or university required. 3-5 years of experience with academic operations preferred. Proficiency in MS Excel and Information Systems. Advanced experience using pivot tables, graphs and charts, VLOOKUP and other Excel functions. Ability to attain an understanding of technical systems that support the assigned business unit in an effort to provide reporting and subject matter recommendations and support. Strong analytical and problem-solving skills. Attention to detail and a high degree of accuracy in data management. Demonstrated experience in project management or process improvement is a plus. Knowledge of academic policies and procedures within higher education institutions is an advantage. ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOBCommunication and Comprehension Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information. Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner. Excellent computer and organizational skills. Problem Solving Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature. Physical and Sensory Abilities Frequently required to sit for extended periods to perform deskwork or type on a keyboard. Regularly required to hear and speak in order to effectively communicate orally. Occasionally required to stand, walk, and climb stairs to move about the building. Handle materials, reach overhead, kneel or stoop in order to conduct business. Regularly lift 10 or fewer pounds. WORKING CONDITIONSWork Environment The working environment in which one will typically perform the essential functions of this position is a climate-controlled office setting. It is well lighted, and the noise level is moderate. Target Hire Date 2025-12-12 Time Type Full time Location Lynchburg - In Office The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University's hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.

Description & Requirements Maximus is hiring a remote Analyst - Reporting to support the General Services Administration in a consolidated contact center environment handling interactions for multiple federal agencies. The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data. This is a fully remote role. *Position is contingent upon contract award* Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Home Office Requirements: - Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to ****************** - Minimum 5mpbs upload speed - Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router - Private and secure work area and adequate power source - Must currently and permanently reside in the Continental US Essential Duties and Responsibilities: - Responsible for database administration, data consolidation, data analysis and management reporting. - Design database reports based on the requestor's requirements in support of key business strategies. - Perform queries, data extraction, manipulation, and analysis to provide reporting solutions. - Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components. - Create user guides and train on use of database reports, as necessary. Minimum Requirements - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. - U.S. Citizenship and ability to pass a security clearance - 2+ years of specific experience performing data analytics within a call center environment - Experience with Microsoft Power Platform preferred - Experience with MicroStrategy preferred - Ability to quickly learn and adapt to new technologies - Strong attention to detail - Strong critical thinking and problem-solving skills Tools & Technologies: - SKPI / MicroStrategy - Performance metrics and KPI tracking - Amazon Connect - Contact Center Telephony Platform - Microsoft Excel - Standard spreadsheet application - Power BI - Data visualization and dashboard development - Power Apps - Build apps for convenient data entry by Supervisors - Power Automate - Automate daily operational workflows Home Office Requirements: - Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to ****************** - Minimum 5mpbs upload speed - Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router - Private and secure work area and adequate power source - Must currently and permanently reside in the Continental US EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 44,800.00 Maximum Salary $ 69,400.00

Why This Role Is Critical As the need for nuclear energy grows, the future couldn't be brighter. Join our vital mission to create lasting solutions for our planet's greatest challenges. In this role, you are ready to shape the future of clean energy and make a long-lasting global impact. With us, anticipate engaging and challenging projects that deliver innovative solutions and value-added technologies helping power more than 38 million North American homes. What You'll Do Day-To-Day Reviewing, analyzing, evaluating and optimizing business processes, data flows, and user needs. Compiling requirements integrating processes or systems to support business strategies. Providing support to users with training and troubleshooting. Working with the representatives of the business (Key Users, Business Process Owners, etc.) to understand business requirements through applied functional expertise, ensuring user requirements are defined and met. Works with the representatives of the business (Key Users, Business Process Owners, Access Managers, etc.) to understand the business requirements through applied functional expertise ensuring user requirements are defined and met through the use of IT platforms. Supports the functionality of various business systems and/or processes in support of continuous improvement. Responsible for end-user support of applications used to support Asset Management, Schedule Management, Resource Management, Fatigue Management, and Training. Assists Business Process Owners, Key Users and Managers within Business Units with: Identification and proposal of business solutions through collection and analysis of data regarding operational challenges, and making recommendations to resolve process or tool problems Collection, analysis, review, documentation and communication of business requirements and priorities to the IT organization Negotiation of deliverables, requirements, and priorities Coordination, preparation and delivery of customer training and documentation for upgrades Coordination of user acceptance testing of new functionalities and tracking of defect resolution What You'll Bring Bachelor's Degree in Computer Science, IS Business, Finance, Accounting or a related field is required. Equivalent work experience may be considered in lieu of degree. Basic knowledge of business process analysis, optimization, and documentation. Knowledge of Framatome systems (ERP, project controls, MS Office) and key business processes (finance, control, supply chain, project management, production/maintenance) and/or systems analysis. Ability to translate business needs into functional specifications and ensure alignment with IT capabilities. Basic communication skills with ability to work effectively with all levels of staff, management and customers as required. Ability to develop and maintain good interpersonal relationships, work collaboratively within a team environment. Ability to change priorities quickly and confront issues directly. Total Rewards Package Salary: $56,000-$72,000 and may also include annual incentives and performance bonuses. The base salary range is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. Health & Wellness: Multiple medical plan options, dental & vision coverage, life insurance, long- and short-term disability, and optional supplemental plans (critical illness, accident, hospital indemnity, dependent life). Retirement: 401(k) with employer match. Paid Time Off: Up to 3 weeks of vacation, 8 sick days, and 13 paid holidays annually. Extra Perks: Lifestyle spending account, employer paid mental health support, education reimbursement, professional development opportunities, adoption assistance, parental leave, and employee assistance programs. About Framatome Framatome has been shaping the future of nuclear energy in the U.S. for more than 60 years. Framatome Inc. is headquartered in Lynchburg, Virginia, with more than 2,400+ employees across North America supporting nearly every nuclear plant in the nation. From our facilities in Virginia, Washington, North Carolina, Pennsylvania, Massachusetts and beyond, we deliver outage services, advanced nuclear fuel technologies, and next-gen reactor innovations that keep the lights on. At Framatome, you will join a global team committed to creating reliable, carbon-free energy. Here, you can: Solve complex nuclear challenges that directly impact the climate. Build your career through technical fellowships, leadership roles, and global opportunities. Do your best work in a culture that values safety, innovation, and well-being. Framatome is an Equal Opportunity / Affirmative Action Employer. All qualified applicants receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Offers are contingent on background check and drug screen (where applicable). Positions may involve access to information subject to U.S. export control regulations; applicants must meet eligibility requirements (see DOE 810 Appendix A).

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Warranty Analyst in Salem, Virginia at our corporate headquarters. The Warranty Analyst is responsible for preparing warranty claims for submission to Heavy Equipment Vendors, including collaborating with the service departments to gather factual information to maximize the amount of recovery on each claim. Seeking candidates with previous experience in a parts and service industry; College degree, preferred. Requirements for the Warranty Analyst position include: * Excellent verbal and written communication skills. * Excellent interpersonal and customer service skills. * Excellent organizational skills and attention to detail. * Excellent time management skills with a proven ability to meet deadlines. * Strong analytical and problem-solving skills. * High mechanical aptitude with the ability to understand technical information. * Proficient with Microsoft Office Suite or related software. * Promote a positive customer experience. * Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way. Physical requirements must be met for the Warranty Analyst job, including the ability sit or stand for prolonged periods of time. Able to lift, carry and maneuver items up to 10 pounds in weight. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned. Competitive Compensation and Benefits: * Health, dental and vision insurance. * Paid time off. * 401(k), $0.75 to $1.25 match up to 6%. * Life and disability insurance. * In-house training instructors/programs. * Tuition reimbursement. * Employee referral bonus program. * Discounts: cellular phone service, computers, tooling, cars and trucks. Carter Machinery Co., Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply. Carter Machinery is a drug-free workplace.

The Systems Analyst acts as the foundation for Meriplex's Technical Assistance Center (TAC) and reports to a TAC Manager. This role works within the TAC's ticketing system to resolve Level 1 end user issues. The Systems Analyst must deliver exemplary customer service while following all SOPs to complete customer requests. The person in this position is responsible for an array of end-user issues ranging from general desktop diagnostics to customer specific application support. This role will be responsible for providing on-site support to a Meriplex client with locations in Lynchburg, VA and Roanoke, VA. Key Responsibilities: Deliver general workstation support. Provide customer specific application support. Troubleshoot basic network connectivity and devices/user connectivity. Administer incident response system reboots. Perform basic OS support. Utilize basic Azure support skills. Provide first level triage virtual server support to reestablish functionality. Driven to follow all SOP to resolve all technical issues. Navigate Active Directory to enact distribution groups and create, change, and disable users. Perform basic ITIL security to provide basic printing and connectivity support. Deliver scripted application support. TCP/IP troubleshooting abilities. Able to perform basic VPN connectivity issues and password resets. Basic end-user email support. Knowledge, Skills, and Abilities: Basic knowledge of Microsoft 365 applications. Basic knowledge of command line. Understanding of basic technical triage methodologies. Basic TCP/IP understanding. Ability to communicate both verbal and written technical information to a wide range of end-users. Ability to effectively set expectations regarding delivery of service. Strengthen customer relationships by providing exemplary customer service. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates, and customers with respect. Adherence to ticketing methodologies regarding documentation, process, and workflow. Support, manage, troubleshoot, and resolve service requests with the appropriate level of urgency and professionalism. Properly manage workflow using research, documentation, RMM tools, ticket system, and communication. Preferred Education, Experience, and Certifications: Prior MSP support desk experience, highly encouraged. A+ certification. Network+ certification. Server+ certification. Azure support. Superior reading, writing, and communication skills. Basic knowledge of network concepts, devices, and best practices. Basic Microsoft 365 certification. Work Schedule/Travel: Meriplex's TAC operates 24/7 - both workday and after hours shifts available, Monday - Sunday. Estimated 0% travel required. Physical Demands: Sedentary Work - Exerts up to 50 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, involving the human body. Sedentary work involves sitting most of the time. Disclaimer: Meriplex Communications and Meriplex Solutions are Equal Employment Opportunity Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. #LI-DNP

Job Summary:AI Analyst is responsible for providing analytical, training and testing support for AI projects. This role involves understanding problems to solve with AI, defining AI inputs, defining testing or training programs, preparing data and working with Shentel's data warehouse for preparing data sets for AI use. Responsibilities:• Assist in designing and implementing machine learning models and AI algorithms. • Documents AI model requirements. Perform exploratory data analysis to validate assumptions and inform decisions.• Create test plans and define objectives for AI systems. Select appropriate testing methods and identify test scenarios. Perform functional, regression, performance, and usability testing. Collaborate with developers and data scientists to resolve issues.• Conduct non-deterministic tests for models that evolve over time. Detect and document flaws, inconsistencies, or biases in AI models.• Validate the quality and relevance of training and testing datasets. Ensure compliance with ethical and bias standards. Test AI systems for transparency and interpretability. Verify adherence to security, privacy, and regulatory requirements.• Maintain clear records of test methods, results, and recommendations for stakeholders. • Maintain technical documentation for data pipelines, transformation logic and data mart designs• Prepare domain-oriented datasets and feature stores for AI and ML, predictive modeling and other use cases Job Requirements: Education:• An associate's degree in computer science, data science, data engineering, information systems, mathematics or related field; bachelor's degree preferred Experience:• A minimum of seven years of experience in systems analysis, analytics engineering, test engineering, data engineering or related technical field Skills:• Proficiency in advanced analysis including defining workflow models, drafting system requirements and functional requirements, defining data sets needed for AI models and programs. • Advanced understanding of data warehouse concepts and modern enterprise data architectures• Advanced understanding of test methodology, building test plans and testing automation• Experience with AI Models and AI development• Expertise in BI platforms (e.g., Power BI, Tableau, Alteryx)• Experience with cloud platforms (e.g., AWS, Azure)

Employment Status:Full time Shift:Any Day, Any Shift (United States of America) Facility:451 Kimball Ave NE - RoanokeRequisition Number:R157369 EPIC APPLICATION ANALYST III - Healthy Planet (Open) How You'll Help Transform Healthcare:An onsite schedule is preferred. However, candidates residing in the following states may be considered for a remote and/or hybrid schedule: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia Responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems. Will also be involved in providing Epic application support, troubleshooting, training and reporting activities. May also be involved in providing non-Epic application support and troubleshooting for integrated third-party applications. Serves as a liaison between TSG groups, clients and vendors. Conducts advanced analysis of Epic application design including but not limited to planning implementations and maximizing application benefits. Mentors teammates in resolution of issues, tracking issues and providing updates to peers, leadership and clients. (no supervision listed) Manages assigned projects and meets deadlines. Conducts highly complex work unsupervised and with extensive latitude for independent judgement. Adheres to departmental policies and procedures. Plans and conducts requirements gathering for Epic projects and requests. Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality. (no supervision listed) Coordinates, plans, and conducts analysis of client business needs. Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies. Serve as a liaison between Epic modules. Serve as a professional and technical mentor to teammates. Recognized as a subject matter expert and advanced individual contributor. Serve as advocate for department initiatives and processes. Facilitates a positive and collaborative work environment. Adheres to the application change management process to include timely reporting of all pertinent change information, effective discussion of the changes, internal and external communications, contingency planning, support of the change event and post-change reporting, as appropriate. What We Require: Education: High school diploma or equivalent required. Associates/Bachelors degree in computer science, information systems, healthcare, business or equivalent experience required. Experience: Minimum of eight years of related experience. Licensure, certification, and/or registration: Valid Virginia drivers' license required. Vendor and/or industry certifications/proficiencies as determined by management. Certification/Proficiency in applicable Epic module. Additional Certifications/Proficiencies in module associated with primary Epic module required. Other Minimum Qualifications: Must be a self-initiated team player that can work under minimal supervision, with strong organizational, problem-solving and analytical skills. Must be able to work both independently and in a team setting. Must facilitate a positive and collaborative work environment. Must be able to serve as mentor to teammates to foster skills development among team. Must be flexible and capable of prioritizing multiple projects and meeting deadlines. Effective communication skills (oral, written and presentation). Ability to collaborate with others, including clients and vendors. Primary business hours Monday-Friday including some weekends, holidays. Will require after-hours on-call coverage · Occasional travel required. Recruiter: MARK MISKOVIC Recruiter Email: ***************************** For more information, contact the HR Service Center at **************. Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at ************, 8:00 a.m. to 4:30 p.m., Monday through Friday. For more information on E-Verify: ******************************************************************* Benefits, Pay and Well-being at Carilion Clinic Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away. When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion: Comprehensive Medical, Dental, & Vision Benefits Employer Funded Pension Plan, vested after five years (Voluntary 403B) Paid Time Off (accrued from day one) Onsite fitness studios and discounts to our Carilion Wellness centers Access to our health and wellness app, Virgin Pulse Discounts on childcare Continued education and training

As an InFirst team member, you will embody these guiding principles in our Mission and Vision Statement in every aspect of your position. Mission Statement - Empowering members to achieve financial success. Vision Statement - As a trusted financial partner for all generations, we are committed to delivering a secure member-centered experience that supports you and your family in achieving your financial goals throughout all life milestones. The Part-Time Intern Systems Analyst will provide technical assistance to the Information Technology Department and Credit Union in the areas of application development and data management, as well as participate in activities related to the administration of the Credit Union's information resources. This role is designed for a student or early-career professional who is eager to learn and apply technical and analytical skills. Education and Skills Experience A high school education or GED is required, pursuing a degree in Information Technology, Data Analytics, Computer Science, or related field. One month to twelve months of similar or related experience. Basic understanding of computer hardware, software, and operating systems (Windows, Server OS, Active Directory, etc.). Foundational knowledge of data management and reporting tools (Excel, Power BI, Tableau, or equivalent). Familiarity with databases and query languages. Strong attention to detail and analytical thinking. Effective communication and teamwork skills. InFirst Benefits An attractive compensation package includes base pay, 401(k), federal holidays, financial wellness, and tuition reimbursement for full-time team members. Candidates considered for employment must pass a credit, background, references, and bonding check. About Us InFirst is a member-owned cooperative providing financial solutions to our members. Originally chartered in 1935, InFirst serves more than 14,000 members nationwide and has assets of over $189 million. InFirst has a dynamic and diverse work culture. EEO Statement InFirst is an Equal Opportunity Employer fully dedicated to achieving a diverse team. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

TO Qualify: You must live in the Roanoke, Virginia area today. Introduction Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Technical Analyst I with LewisGale Medical Center you can be a part of an organization that is devoted to giving back! Benefits LewisGale Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: * Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. * Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. * Free counseling services and resources for emotional, physical and financial wellbeing * 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) * Employee Stock Purchase Plan with 10% off HCA Healthcare stock * Family support through fertility and family building benefits with Progyny and adoption assistance. * Referral services for child, elder and pet care, home and auto repair, event planning and more * Consumer discounts through Abenity and Consumer Discounts * Retirement readiness, rollover assistance services and preferred banking partnerships * Education assistance (tuition, student loan, certification support, dependent scholarships) * Colleague recognition program * Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) * Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the LewisGale Medical Center family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Technical Analyst I to help us reach our goals. Unlock your potential! Job Summary and Qualifications The Technical Analyst implements and supports facility and division desktop equipment, and is the key technical resource responding to end user desktop incidents and requests reported to the Service Desk. Problems beyond the scope of your ability or responsibility are communicated in a timely manner to senior-level support personnel. You will support to other division and facility IT personnel is provided, as warranted, and participation in 24x7 on-call support is required based on division IT staff rotation. What you will do in this role: * Respond to and resolve inquiries and requests for assistance with division or facility computer systems, and provide a superior customer support experience for division and facility users * You will analyze and provide hands-on support for simple to moderate inquiries. * You will log and track problems; review problem tracking databases * Perform facility-based moves, adds, and changes (MACs), as needed * You will maintain documentation for each incident or request, and escalate complex problems to the next level of support per documented procedures * Aid and train users on division and facility technology Qualifications you will need: * Bachelor's degree in information systems or a healthcare-related field is preferred * One year of IT experience is required * A+ and Microsoft Product certifications are preferred * Valid state driver's license is required ITG transforms healthcare and gives people healthier tomorrows. We deliver information technology strategy, support, and solutions. ITG improve and enhance patient care and business operations. We deliver services at administrative locations, data centers, and hospitals. The facilities we support are located in 20+ states and the United Kingdom. Our team works to move healthcare forward. We do this by seeking, embracing, developing, and delivering technology for patient care. HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Be a part of an organization that invests in you! We are reviewing applications for our Technical Analyst I opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

GENERAL STATEMENT OF JOB The Data Systems Analyst supports the implementation, maintenance, administration, and interoperability of Roanoke City Public Schools (RCPS) enterprise applications and business systems. Working under the direction of the Director of System Data and Project Management, this position ensures the accuracy, consistency, availability, and security of system data needed to support operational and instructional priorities across the division. The analyst serves as a functional administrator for business systems (e.g., accounting, purchasing, accounts payable, payroll, human resources, student fee payments, and print shop requests), including user provisioning, security roles, workflow approvals, documentation, training, quality assurance, and vendor coordination. This role requires strong analytical skills, customer service, and the ability to communicate technical information effectively to staff at all levels. ESSENTIAL JOB FUNCTIONS Provide excellent customer service and support to staff at all levels through clear communication, problem resolution, and training. Develop, maintain, and support secure data connections and integrations between disparate systems, ensuring accuracy, reliability, and adherence to interoperability standards. Collect, clean, validate, and analyze data from multiple systems to support operational and instructional reporting requirements. Assist with the administration of business systems by setting up and disabling users; maintaining security roles and access; and configuring approval workflows. Ensure seamless transfers and synchronization of employee and operational data across HR, timekeeping, student information, emergency notification, and other systems. Document data processes, user guides, system configurations, and workflows to support sustainability and knowledge sharing. Monitor automated jobs and integrations to ensure timely and accurate data flow; identify and resolve issues proactively, including root-cause analysis and prevention. Conduct testing and quality assurance for new and existing applications, including configuration changes, upgrades, and patches. Collaborate with other Departments on system configuration, performance, and security measures; support regular data backups and up-to-date disaster recovery plans. Serve as a liaison with system vendors for technical issues, enhancements, and roadmap planning; coordinate issue resolution and communicate status to stakeholders. Analyze business processes and system functionality to maximize system benefits; research and recommend improvements to increase operational efficiency. Contribute to project plans and complete assigned tasks for technology and system initiatives using standard project management practices. Maintain professional and technical knowledge through training, publications, networks, and relevant professional groups. KNOWLEDGE, SKILLS, AND ABILITIES Proficiency with Microsoft 365, databases, SQL, reporting tools, and data interoperability standards. Understanding of enterprise resource planning (ERP) concepts and business functions (e.g., purchasing, payroll, accounting, HR). Ability to analyze processes and systems, research best practices, and translate technical concepts for non-technical audiences. Strong customer service orientation, clear written and verbal communication, and effective training/facilitation skills. Solid problem-solving abilities with analytical and logical reasoning; capacity to diagnose and resolve system issues. Commitment to confidentiality, data integrity, and security; ability to work independently and collaboratively across departments. Adaptability and initiative in a rapidly changing technology environment; interest in AI, automation, web-based tools, and data modeling. EDUCATION AND EXPERIENCE Bachelor's degree in computer science, information systems, data analytics, business information technology, business administration, or a related field; or equivalent combination of education and work experience (typically 3+ years). Experience with data analysis, database structures, reporting tools, integrations, or enterprise system support. Experience with Keystone ERP, PowerSchool, Frontline, and UKG Ready time management systems preferred but not required. PHYSICAL REQUIREMENTS Work is primarily in a clean, temperature-controlled office environment and requires sustained visual focus and repetitive hand and waist motion. Some standing, walking, moving, climbing, carrying, bending, kneeling, crawling, reaching, handling, pushing, and pulling may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. WORK ENVIRONMENT Inside office environmental conditions exist (temperature controlled, low hazard, low noise level). DISCLAIMER This is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required; management reserves the right to revise the job description. Other duties may be required and assigned.

The Strategy Analyst reports to the AVP, Strategy / Chief of Staff and supports enterprise strategy execution through data analysis, research, and development of decision-ready insights that inform organizational planning and growth initiatives. The role conducts market, competitive, and performance analysis; supports cross-functional strategic and special projects; and produces clear, executive-ready communication materials including reports, presentations, and written summaries. The Strategy Analyst collaborates across clinical, operational, and administrative teams to provide the analytic, research, and project support needed to advance organizational priorities and internal decision-making. Minimum Qualifications Bachelor's degree in Business Administration, Health Administration, Economics, Public Health, or related field Minimum two (2) years of professional experience in healthcare strategy, planning, business development, consulting, analytics, or related role. Experience working in or with a healthcare provider, health system, or clinical delivery environment. Demonstrated experience analyzing and presenting data and research to inform decision-making. Preferred Qualifications Master's degree in Business Administration, Health Administration, Public Administration, or related field Experience supporting strategic initiatives in a hospital or health system setting. Experience with business intelligence or data visualization tools. Experience with healthcare data Experience working with financial Skills Strong analytical skills and ability to interpret complex datasets. Proficiency in Microsoft Excel and PowerPoint, and other presentation modalities. Excellent written, verbal, and presentation communication skills; ability to produce polished executive documents and presentations. Ability to manage multiple assignments, meet deadlines, and work in a fast-paced environment. Demonstrated professionalism, discretion, and ability to handle confidential information. Highly organized, self-directed, and comfortable operating without large support teams. Mission-driven, demonstrating integrity, discretion, and alignment with Augusta Health's values. Some benefits of working at Augusta Health include: Generous paid time off to promote work life balance Free onsite parking Healthcare benefits Tuition reimbursement Onsite child care Company Information: Augusta Health is a mission-driven, independent, nonprofit, community health system located in Fishersville Virginia in Virginia's scenic Shenandoah Valley. Augusta Health offers a full continuum of inpatient and outpatient services which includes Augusta Medical Center a 255 bed inpatient facility and Augusta Medical Group which is comprised of 40 practice locations and four urgent care locations. Equal Opportunity Augusta Health recruits, hires and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.

Lynchburg Virginia (Onsite, nearby candidates only) Managing Programs from 1M -30M, analyzing cost, cash flow, change orders; Cost variance analysis (actuals vs. forecast) Bachelor's with 4 years prior experience in accounting or finance, Graduate Degree with 2 years prior experience in accounting or finance.

The Financial Analyst is responsible for tracking and analyzing property performance metrics such as rent collection, operating expenses, and return on investment (ROI). This role provides insights and reports that support strategic financial decision -making for property management and portfolio growth. Key Responsibilities: Monitor rent collection and ensure timely payments. Analyze operating expenses and identify cost -saving opportunities. Calculate and report on property ROI and other key financial metrics. Prepare monthly, quarterly, and annual financial reports for management. Collaborate with accounting and property management teams to reconcile financial data. Support budgeting and forecasting processes for individual properties and portfolios. Assist in financial modeling and scenario analysis to evaluate investment opportunities. Ensure compliance with company financial policies and procedures. Requirements Bachelor's degree in Finance, Accounting, or related field. Experience in real estate financial analysis or property management finance preferred. Strong analytical and Excel skills. Attention to detail and accuracy in financial reporting. Effective communication skills for presenting financial data to stakeholders. Benefits 401(k) Health insurance Paid time off

The Management Analyst is responsible for defining the nature and extent of the problem using relevant data, annual revenues, employment, or expenses, works within all LU divisions with managers and employees, while observing the operations. The Management Analyst recommends solutions to problems/findings while taking into consideration the nature of the organization, the ranking LU has in the market place, and the internal organization and culture. The Management Analyst establishes strategic direction and primarily develops stakeholder relationships through the work of other people, while making data-driven decisions.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1. Provide leadership and assistance with special projects as directed 2. Complete assigned projects by the assigned deadlines. 3. Analyze and propose ways to improve the LU's organization's structure, efficiency, and/or profits by way of reducing costs or improving efficiencies 4. Arrange for staff training in all areas of professional development 5. Provide annual and interim reporting to management and outside sources as required 6. Design, establish and maintain an organizational structure and staffing to effectively accomplish the organization's goals and objectives; recruit, employ, train, supervise, and evaluate unit staff 7. Develop and manage annual budgets for the organization and perform periodic cost and productivity analysis 8. Provide direction in the purchase and development of the department's hardware and software 9. Perform miscellaneous job-related duties as assigned 10. Coordinate with 3rd party vendors and complement with existing resources 11. Assess business process relationships and develop decisions to improve efficiencies and effectiveness 12. Communicate with University Leadership 13. Participate in weekly director and staff meetings 14. Perform weekly update meetings with managers and direct strategy meetings 15. Provide encouragement, quality control and resources for division managers and their employees to enable them to complete their job successfully SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS AND CREDENTIALSEducation and Experience Preferred Qualifications: Commitment to the mission of Liberty University Extensive knowledge of the Liberty University campus, policies, and procedures Bachelor's degree required, Masters preferred in business administration or a related discipline 5 - 7 years of experience working in a fast-paced, numbers-driven, admissions environment Excellent organizational and administrative skills Outstanding communication skills -- both verbal and written; strong presentation skills Self-motivated and disciplined, independent, and have the desire to work in a challenging work environment Demonstrated leadership and vision in managing projects or initiatives; great interpersonal skills Excellent computer skills and proficient in Microsoft Office suite products A demonstrated commitment to high professional ethical standards and a diverse workplace Ability to articulate and defend the unique Christian educational mission and vision of Liberty University and its subsidiaries to a wide variety of individuals and groups. Open to direction and collaborative work style and commitment to get the job done Ability to view situations from several points of view and make informed decisions in a timely manner. Minimum Qualifications: Bachelor's degree with 5+ years of experience directly related to the duties and responsibilities specified. Master's degree preferred. Experience with both Resident and Online Learning Programs and with SunGard Higher Education Banner Automated Student Information Services Tool. Ability to articulate and defend the unique Christian educational mission and vision of Liberty University and its subsidiaries to a wide variety of individuals and groups. Individual must not be convicted of, or pled nolo contendere or guilty to, a crime involving the acquisition, use, or expenditure of federal, state, or local government funds, -or- be administratively or judicially determined to have committed fraud or any other material violation of law involving federal, state, or local government funds (CFR 668.14(b)(18)(i)). ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB 1. Analytical skills 2. Ability to plan, develop, coordinate new programs and initiatives. 3. Ability to improve efficiencies within the various divisions/operations. 4. Knowledge of principles, practices, methodology, and procedures. 5. Ability to implement policies and procedures for new program delivery formats, and to supervise and train employees. 6. Ability to organize, prioritize, and schedule work assignments. 7. Good judgment, time management, and creativity are all essential skills. 8. Outstanding interpersonal and community relations skills and the ability to communicate and work effectively within a diverse community. 9. Outstanding communication skills -- both verbal and written 10. Ability to work and lead in a team environment 11. Employee development and performance management skills. 12. Knowledge of a broad range of relevant multi-user computer systems, applications, and/or equipment. 13. Skill in examining and re-engineering operations and procedures, formulation policy, and developing and implementing new strategies and procedures. 14. Excellent organizational and administrative skills will enhance the ability to contribute to the team. 15. Knowledge of current and developing information services capacity requirements to support operational needs and directions. 16. Knowledge of faculty and/or staff hiring procedures. 17. Knowledge of financial/business analysis techniques. Work Hours: Monday - Friday; 8 a.m. - 5 p.m. Driving Requirements None Target Hire Date 2026-01-05 Time Type Full time Location Lynchburg - In Office The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University's hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.

Description & Requirements This opportunity offers the candidate the ability to gain insight into the end-to-end solution lifecycle-from strategy and design to delivery. It also offers a chance to work alongside business leaders, senior architects, and cyber engineers on real-world DoD cyber initiatives. The position enlightens the candidate in how to bridge between technical knowledge and business strategy through exposure to technical solution design, engineering processes, and operational delivery alongside business development. Essential Duties and Responsibilities: - Conduct business analysis to support the Business Development department. - Support process improvements and project deliverables. - Research potential market trends. - Assist in special projects in the Business Development department. - Assist with ad-hoc reporting and other tasks. Minimum Requirements - Currently enrolled in an accredited college or university and pursuing a college degree in a related field. - Must have completed a minimum 2 years of coursework. - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. - Skilled in standard computer applications and platforms such as Outlook and MS Office Suite, PowerPoint, and Excel. - Excellent interpersonal communication, teamwork, and customer service skills. - Demonstrated ability to juggle multiple priorities with superior attention to detail. - Familiarity with software programing/development. - Technical understanding of the application development lifecycle - Strong writing and presentation skills This internship is a remote role, with potential in-person team meetings/events. To support collaboration and engagement, preference will be given to candidates who are based in or able to reside in the San Antonio, TX area for the duration of the program. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 24.00 Maximum Salary $ 24.00

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Warranty Analyst in Salem, Virginia at our corporate headquarters. The Warranty Analyst is responsible for preparing warranty claims for submission to Heavy Equipment Vendors, including collaborating with the service departments to gather factual information to maximize the amount of recovery on each claim. Seeking candidates with previous experience in a parts and service industry; College degree, preferred. Requirements for the Warranty Analyst position include: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. High mechanical aptitude with the ability to understand technical information. Proficient with Microsoft Office Suite or related software. Promote a positive customer experience. Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way. Physical requirements must be met for the Warranty Analyst job, including the ability sit or stand for prolonged periods of time. Able to lift, carry and maneuver items up to 10 pounds in weight. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned. Competitive Compensation and Benefits: Health, dental and vision insurance. Paid time off. 401(k), $0.75 to $1.25 match up to 6%. Life and disability insurance. In-house training instructors/programs. Tuition reimbursement. Employee referral bonus program. Discounts: cellular phone service, computers, tooling, cars and trucks. Carter Machinery Co., Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply. Carter Machinery is a drug-free workplace.

As an InFirst team member, you will embody these guiding principles in our Mission and Vision Statement in every aspect of your position.

Job Summary:AI Analyst is responsible for providing analytical, training and testing support for AI projects. This role involves understanding problems to solve with AI, defining AI inputs, defining testing or training programs, preparing data and working with Shentel's data warehouse for preparing data sets for AI use. Responsibilities:• Assist in designing and implementing machine learning models and AI algorithms. • Documents AI model requirements. Perform exploratory data analysis to validate assumptions and inform decisions.• Create test plans and define objectives for AI systems. Select appropriate testing methods and identify test scenarios. Perform functional, regression, performance, and usability testing. Collaborate with developers and data scientists to resolve issues.• Conduct non-deterministic tests for models that evolve over time. Detect and document flaws, inconsistencies, or biases in AI models.• Validate the quality and relevance of training and testing datasets. Ensure compliance with ethical and bias standards. Test AI systems for transparency and interpretability. Verify adherence to security, privacy, and regulatory requirements.• Maintain clear records of test methods, results, and recommendations for stakeholders. • Maintain technical documentation for data pipelines, transformation logic and data mart designs• Prepare domain-oriented datasets and feature stores for AI and ML, predictive modeling and other use cases Job Requirements: Education:• An associate's degree in computer science, data science, data engineering, information systems, mathematics or related field; bachelor's degree preferred Experience:• A minimum of seven years of experience in systems analysis, analytics engineering, test engineering, data engineering or related technical field Skills:• Proficiency in advanced analysis including defining workflow models, drafting system requirements and functional requirements, defining data sets needed for AI models and programs. • Advanced understanding of data warehouse concepts and modern enterprise data architectures• Advanced understanding of test methodology, building test plans and testing automation• Experience with AI Models and AI development• Expertise in BI platforms (e.g., Power BI, Tableau, Alteryx)• Experience with cloud platforms (e.g., AWS, Azure)