Operations analyst jobs in Manchester, CT - 292 jobs
All
Operations Analyst
Operation Support Analyst
Technical Analyst
Operations Coordinator
Finance Analyst
Project Analyst
Analyst
Operational Risk Analyst
Senior Analyst
Business/Applications Analyst
Inventory Analyst
Marine Operations Coordinator
American Cruise Lines 4.4
Operations analyst job in Guilford, CT
American Cruise Lines is seeking shoreside Coordinators/Watch Standers for our Fleet Operations Center to support our growing fleet of small cruise ships sailing unique itineraries along inland and coastal waterways of the East Coast, Pacific Northwest, Columbia- Snake Rivers and Mississippi-Ohio-Cumberland Rivers. Our U.S flagged ships are state-of-the art designed for safe operation and five-star service to 100-200 guests. This is a fully in-person role based in Guilford, CT.
Marine Operations Watch Standers report directly to the Fleet Operations Center Manager and are responsible for maintaining 24hr fleet support through proactive monitoring of weather forecasts, channel conditions, bridge-lock operations; together with tracking the status of vessels and routes to sustain safe, secure and consistent cruise operations. Watch Standers communicate regularly with vessel officers to manage routine and emergent situations. Watch Standers audit company and regulatory performance standards continually through oversight tools and technologies, supporting performance excellence while representing the company as a professional.
This role executes the current and future fleet Operations Center communication and oversight tasks, flexing daily requirements to sustain fleet execution of cruise schedule. Marine Operations Coordinators maintain set watches and execute a framework of fleet and crew status-tracking-oversight-assessment tools and views to enable proactive real-time fleet operations management. Marine Operations Coordinators maintain full real-time and 21-day outlook views for weather, tidal, river gage, lock-bridge status, waterway status, and environmental status across all fleet routes during their assigned watch schedules.
Marine Operations Coordinators maintain various shifts to support 24/7 fleet operations and are the first point of contact and direct support contact for all vessels and regional managers across all cruise routes. Similar to the officers aboard our vessels, Marine Operations Coordinators are focused and diligent in the performance of their duties while "on watch" reducing risk and optimizing decisions, by maintaining an accurate status of vessels, crews, logistics, and route conditions together with accurate forecasts, schedules, and plans. The Fleet Operations Center supports fleet and company decision makers in keeping well ahead of planning, response, and emergent decision timelines.
Our company's values are Optimism, Commitment, Patriotism, and Merit. We live these values every day and we look for people who share them as we Share America's Story on the Finest American Ships.
Responsibilities:
Maintain and execute framework of fleet and crew status-tracking-oversight-assessment tools and views to enable proactive real-time Fleet Operations Center management.
Organize and Assess 30-day outlook of fleet, crewing, and logistics information, forecasts, and projections to display and communicate to Shipboard Officers, Regional Managers and Senior Executive Leadership.
Organize and Assess 30-day outlook of fleet operations within standard parameters for weather, tides, river gages, lock-bridge-channel conditions, environmental and security conditions across all cruise routes to display and communicate to Shipboard Officers, Regional Managers and Senior Executive Leadership.
Coordinate and communicate with Operations Centers supporting USCG, USACE, FEMA, Maritime Industry Operators.
Coordinate and communicate with Regional and Industry Maritime Operator Groups.
Execute required regulatory Notices of Arrival, Bridges-Locks-Waterways Use Notifications and Reservations.
Administrative reporting, filing, invoicing, and documentation of standard Fleet Operations Center procedures.
Maintain track of repair timelines to ensure executions of current and future cruise desired.
Qualifications:
Maritime experience in operations, logistics, dispatching, or maintenance support.
100T Captain or Mate License (near coastal or inland) preferred.
Team-building experience, poised communications and problem-solving skills.
Proven multi-tasking and prioritization project execution skills.
Proven responsibility and discretion in handling sensitive personnel and security information.
Work Location, Routine Hours and Travel:
Primary Work Location is the Fleet Operations Center - Guilford CT.
40-hour Per Week Duty Periods including weekends (Day-Afternoon-Night Shifts).
Periodic travel for 7-day periods aboard company vessels for operational familiarization, mariner recency, and route familiarization. Annual travel days 14-21 days (less than 5% of normal work days).
Perks:
* Competitive salary and 401k plan
* Health, dental, and vision plans available
Why Join American Cruise Lines?
At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
$38k-48k yearly est. 6d ago
Looking for a job?
Let Zippia find it for you.
Coordinator, Supply Operations
Aquarion Water Company 4.4
Operations analyst job in Shelton, CT
Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire. It is the largest investor-owned water utility in New England and among the seven largest in the U.S. Based in Bridgeport, CT, it has been in the public water supply business since 1857. Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices. Aquarion Water Company is a wholly-owned subsidiary of Eversource.
Job Summary
A position is available in the Supply Operations Department for a Coordinator to provide administrative and business support for the Supply Operations Department reporting directly to the VP of CTOperations. The responsibilities below represent the general work that is needed for the position but is not considered to include all work that may be needed.
Principal Responsibilities
Run monthly operating and financial data reports for annual operating budget. Summarise variance reports, evaluate variances and update spreadsheets for all divisional supervisors within the Supply Operations department as well as the Director, Supply Operations. Publish and distribute departmental reports to internal and external customers in a timely manner.
Assign WBS Element numbers (capital projects) for Supply Operations Staff.
Track and Analyze Capital Projects on a monthly basis prepare reports for Director of Supply Operations.
Create Chemical and Electrical Requisitions in SAP after bids are accepted on a yearly basis.
Monitor Chemical inventory and assist in monthly reconciliation with SAP inventory.
Assist Manager of Support Programs in preparing and reviewing weekly reports on electrical, oil and natural gas use
Review and process invoices (50-75 per week) in an efficient and accurate manner as well as respond to vendor inquiries.
Monitor Time Administrators to ensure accuracy in the time approval process for all exempt and non-exempt Supply Operations employees. Approve and review time-sheets for VP's direct reports.
Support the Department in SAP training initiatives and assist in company-wide SAP related projects.
Perform other administrative support services for the department, including SAP data entry, requisitioning, and scheduling business meetings.
Work with staff related on-boarding and departure process by following the on-boarding process defined by HR and the Department.
Preferred Requirements
Minimum 3 years in administrative position
Minimum of 3 years' experience in financial, utility, project management reporting or scheduling systems and software.
Excellent Customer Service Skills
Good written and oral communication skills
Must be detail oriented with excellent organization skills.
High competency in use of spreadsheets Excel, Word, Outlook, Power Point, and SAP.
Must have ability to complete tasks with minimal supervision.
Must be self-motivated and be able to make decisions independently.
Must have ability to analyze problems and take appropriate corrective action.
Must be able to manage multiple tasks simultaneously.
Must be able to set priorities.
Education/Certifications
* A bachelor's degree in related field required.
Salary
Job is classified as a non-exempt position with an hourly range of $25.00 to $28.50, based on qualifications and experience.
This role is 100% on site, working out of the Shelton office.
Hours for this role are 8:00AM to 4:30PM, Monday through Friday.
Aquarion Water Company is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, military or veteran status, or any other legally protected status in accordance with applicable federal, state and local laws.
$25-28.5 hourly 4d ago
Financial Analyst
The Lane Construction Corporation 3.9
Operations analyst job in Cheshire, CT
Lane Construction is one of America's leading construction companies, specializing in large, complex civil infrastructure. For 135 years, it has contributed to the development of the country's transportation systems including the Interstate Highway System and a vast network of roads, bridges, airports, metros, and railways. Lane specializes in mobility, tunneling, and water resources to address sustainable development and climate change adaptation challenges.
Responsibilities
Corporate Finance Analyst:
Compiles components of the Company's monthly projections and analyzes forecast data provided by operations or corporate departments for reasonableness.
Reviews and analyzes corporate overhead costs in comparison to budget.
Assists with various tasks involving cash flow models and developing/tracking company metrics.
Assists with various construction contract accounting tasks.
Assists with ad-hoc projects and presentations for management and others.
Project Finance Analyst:
Supports project management team in interpreting financial data and project financial health on a monthly and/or weekly basis.
Ensures timely and accurate reporting of financial information for project(s) to Corporate Finance which includes reporting actual data and look-ahead forecasts.
Works with various functions at the project site, including operations, cost control, and administration to ensure transactions are processed timely and accurately.
Reviews the account entries for subcontractor costs and payments.
Monitors project cash flow and authorizes vendor payments.
Ensures systems and processes at the project level are in line with Company standard procedures.
Shared Responsibilities:
Supports bi-annual budget/forecast process for project(s) by preparing compiling income statement, balance sheet, and cash flow information, and analyzing data provided for reasonableness.
Prepare monthly internal reports for various levels of management
Performs other duties as assigned.
Requirements
Bachelor's Degree
2 years of experience in accounting/finance or equivalent
Lane Construction offers a comprehensive benefits package with an excellent opportunity to grow and be part of one of the most respected names in the construction industry. Lane is an Equal Opportunity Employer.
$65k-90k yearly est. 19h ago
Analyst, Product Operations
Global Atlantic Financial Group Limited 4.8
Operations analyst job in Hartford, CT
About Global Atlantic
Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR), a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR's powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence. For more information, please visit ***********************
POSITION SUMMARY
This is an exciting position on an established Product Operations team in our Hartford Conn. Office. As a key contributor within the Global Atlantic Operations group, the candidate will have the responsibility to continuously improve product processes and controls to provide outstanding product support to all areas of Global Atlantic. The successful candidate will interface regularly with Third Party Administrators (TPAs) and other locations and departments within Global Atlantic.
RESPONSIBILITIES:
Using product knowledge, participate in resolving questions and projects with inforce policies and partnering with the TPA's to provide analysis on products, with a focus on annuities.
Respond to escalated service issues and production problems
Develop, test and maintain Excel spreadsheet calculation tools for TPAs
Review new and audit existing TPA processes and procedures involving product calculations
Identify gaps in the current process and create additional controls as needed
Analyze business requirements, product specifications, policy contracts, annual statements, and supplemental reports to justify implementation decisions
Analyzes quality data to identify trends, issues, and makes observations to management
Maintains up-to-date knowledge of the product, process, and procedures of in scope functions
QUALIFICATIONS
Education and experience equivalent to a four-year college degree in actuarial science, mathematics, statistics, finance, or other related field is required
Demonstrated Excel expertise
Demonstrated strong analytical ability
Excellent communication skills, verbal and written, for delivery to a variety of audiences
Ability to understand and interpret technical written material
High energy level and internal motivation
Adaptable, can seamlessly maintain effort and focus when priorities change
Learning mindset, focus on continuous process improvement
Results-oriented, with ability to execute multiple high-priority items simultaneously
Detail-oriented, with ability to test complex calculations and spot gaps in current processes
Ambition and desire to succeed by delivering quality and effective results
“To be considered for this role, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.”
This is the expected annual base salary range for this Boston-based position. Actual salaries may vary based on factors, such as skill, experience, and qualification for the role. Employees may be eligible for a discretionary bonus, based on factors such as individual and team performance.
Global Atlantic EEOC Statement
Global Atlantic is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law.
The base salary range for this role $53,500-$102,000 USD
Privacy Statement
Our employees are in the office 5 days per week in New York and 4 days per week in all other offices. If you have questions on this policy or the application process, please reach out to *****************
Global Atlantic reserves the right to modify the qualifications and requirements for this position to accommodate business needs and regulatory changes. Future adjustments may include obtaining specific licenses or certifications to comply with operational needs and conform to applicable industry-specific regulatory requirements, state and federal laws.
$53.5k-102k yearly Auto-Apply 8d ago
Reinsurance Operations Analyst
Sun Life 4.6
Operations analyst job in Hartford, CT
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.
Job Description:
Reinsurance OperationsAnalyst within group reinsurance administration who supports Sun Life's excess reinsurance treaties. Incumbent may assist with reporting responsibilities among the other members in the department to share knowledge and enhance procedures and processes utilizing best practices to ensure timely and accurate reporting of values in accordance with the governing treaties. The position will support internal customers (e.g., Group Reinsurance Accounting, Finance, Actuarial, etc.) as well as external partners, primarily the reinsurers and their representatives. Additional interactions with the EBG and Stop Loss business areas will occur as needed to support the business.
Skills:
Must understand what reinsurance is and how group ceded reinsurance works (including an understanding of coinsurance and YRT reinsurance).
Must comprehend reinsurance treaties and the requirements described within those of both the reinsurers and the ceding company.
Strong written communication skills required. Ability to communicate in a clear and concise manner.
A working knowledge of Group (Life, Health) and Stop Loss products.
Moderate to advanced Excel and Access skills, including Visual Basic and the ability to troubleshoot database issues. Python, Tableau or Dataiku a plus.
Basic skills in accounting and ledger entries
Well organized with a strong attention to detail, but also able to see the “bigger picture.”
Demonstrated ability to develop, maintain and enhance process documentation.
Education and Experience Requirements:
Three to five years of experience in Financial Operations, preferably in Reinsurance Administration or Accounting role(s).
Bachelor's Degree in Finance, Accounting or Business Administration.
General Responsibilities:
Preparing and processing accrual reporting requirements for submission to Finance on a monthly basis. Monthly files are due by the third business day of each month.
Preparing monthly results reporting for submission to Finance during the month-end close cycle
Receive data files from Finance, premiums and claims systems to prepare and submit settlement report to reinsurers. Perform reasonableness checks on period-to-period movement. Identify and document reasons for larger fluctuations.
Ensure premium and claim amounts are accurate and reasonable month to month and quarter to quarter.
Coordinate and ensure payments to and collections from Reinsurers are made in a timely manner in accordance to the treaties.
Reinsurance Operations backup liaison between Reinsurers and Sun Life. Track, research and resolve inquiries made by Reinsurers. As needed, work with members of Group Valuation, Group Systems, Reinsurance Operations Management and Finance to resolve the issues.
Work with Reinsurance Operations Management and other departments as necessary to implement solutions if repeat issues are identified.
Resolve and respond to inquiries made by Finance. As in the case of inquiries made by external Reinsurers, work with Reinsurance Operations Management and other departments as necessary to implement solutions.
Other Responsibilities:
Participate in the implementation of new reinsurance treaties and treaty amendments as needed.
Participate in periodic Reinsurance Administration audits, exams and walkthroughs
Assist with special projects as time permits.
Support work requests for bug fixes and systems enhancements.
Salary Range: $63,100 - $94,700
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
Life is brighter when you work at Sun Life
At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
We do not require or administer lie detector tests as a condition of employment or continued employment.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Category:
Finance
Posting End Date:
20/02/2026
$63.1k-94.7k yearly Auto-Apply 15d ago
Reinsurance Operations Analyst
Sun Life of Canada 4.3
Operations analyst job in Hartford, CT
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.
Job Description:
Reinsurance OperationsAnalyst within group reinsurance administration who supports Sun Life's excess reinsurance treaties. Incumbent may assist with reporting responsibilities among the other members in the department to share knowledge and enhance procedures and processes utilizing best practices to ensure timely and accurate reporting of values in accordance with the governing treaties. The position will support internal customers (e.g., Group Reinsurance Accounting, Finance, Actuarial, etc.) as well as external partners, primarily the reinsurers and their representatives. Additional interactions with the EBG and Stop Loss business areas will occur as needed to support the business.
Skills:
Must understand what reinsurance is and how group ceded reinsurance works (including an understanding of coinsurance and YRT reinsurance).
Must comprehend reinsurance treaties and the requirements described within those of both the reinsurers and the ceding company.
Strong written communication skills required. Ability to communicate in a clear and concise manner.
A working knowledge of Group (Life, Health) and Stop Loss products.
Moderate to advanced Excel and Access skills, including Visual Basic and the ability to troubleshoot database issues. Python, Tableau or Dataiku a plus.
Basic skills in accounting and ledger entries
Well organized with a strong attention to detail, but also able to see the “bigger picture.”
Demonstrated ability to develop, maintain and enhance process documentation.
Education and Experience Requirements:
Three to five years of experience in Financial Operations, preferably in Reinsurance Administration or Accounting role(s).
Bachelor's Degree in Finance, Accounting or Business Administration.
General Responsibilities:
Preparing and processing accrual reporting requirements for submission to Finance on a monthly basis. Monthly files are due by the third business day of each month.
Preparing monthly results reporting for submission to Finance during the month-end close cycle
Receive data files from Finance, premiums and claims systems to prepare and submit settlement report to reinsurers. Perform reasonableness checks on period-to-period movement. Identify and document reasons for larger fluctuations.
Ensure premium and claim amounts are accurate and reasonable month to month and quarter to quarter.
Coordinate and ensure payments to and collections from Reinsurers are made in a timely manner in accordance to the treaties.
Reinsurance Operations backup liaison between Reinsurers and Sun Life. Track, research and resolve inquiries made by Reinsurers. As needed, work with members of Group Valuation, Group Systems, Reinsurance Operations Management and Finance to resolve the issues.
Work with Reinsurance Operations Management and other departments as necessary to implement solutions if repeat issues are identified.
Resolve and respond to inquiries made by Finance. As in the case of inquiries made by external Reinsurers, work with Reinsurance Operations Management and other departments as necessary to implement solutions.
Other Responsibilities:
Participate in the implementation of new reinsurance treaties and treaty amendments as needed.
Participate in periodic Reinsurance Administration audits, exams and walkthroughs
Assist with special projects as time permits.
Support work requests for bug fixes and systems enhancements.
Salary Range: $63,100 - $94,700
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
Life is brighter when you work at Sun Life
At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
We do not require or administer lie detector tests as a condition of employment or continued employment.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Category:
Finance
Posting End Date:
20/02/2026
$63.1k-94.7k yearly Auto-Apply 15d ago
Operations Analyst
Otis 4.2
Operations analyst job in Bloomfield, CT
Country:
United States of America
Otis is the world leader in reliable, efficient and technologically advanced elevators, escalators and people-moving systems. Our revolutionary Gen2 elevators, energy-saving ReGen™ drives and NCE “green” escalator have clearly set the industry standard for innovation, safety, and performance. More than 2.4 million Otis elevators and escalators are currently in operation throughout two hundred different countries. We are proud to have a global team that continues to rise to the challenges of a fast-moving company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures. So just imagine where we can take you!
The Otis Service Center, NA Parts Center, is looking for a OperationsAnalyst to join our team. The NA Parts Center is responsible for receiving, inventory control and distribution of Otis Service and Modernization parts globally.
On a typical day you will:
Duties include:
Daily data collection and analysis exploiting parts distribution trends and inventory control improvement and sustainment initiatives.
Candidate must be consummate problem solver and collaborator using data for calls to actions committed to continuous improvement.
Candidate must also be a strong partner and communicator with internal and external colleagues including but not limited to third party logistics, transportation providers, supply chain, suppliers, sales representatives and project managers in a fast-paced warehousing environment.
Identify and analyze elevator service and modernization parts for inventory purchase orders, receiving, discrepant, damages, parts identification, counting, order fulfillment and order transport in coordination with third party providers.
Perform inventory controls to identify justifiable cycle counts and acceptance of adjustments while using Microsoft Excel/Access and other applications, where applicable.
What you will need to be successful:
The successful candidate must have a High School diploma or equivalent. A recent college or a bachelor's graduate, is preferred
Candidate should have knowledge and understanding of basic warehousing parts distribution skills
Enjoy a positive attitude with the ability to work independently
Demonstrate advanced skills in Microsoft Excel/Access for inventory comparisons charts independently
Use or learn Linux/Mainframe, Structured Query Language (SQL), and other software integrations
Ability to travel up to 10% of the time
Experience working in the manufacturing or a process oriented / hands on environment is a plus. Adaptable candidates with strong data driven skills okay if willing to jump in and learn
Possess a working knowledge of receiving and shipping operations including distinguishing between purchase order types, ordering new material, inventory storage, and order fulfillment practices in data analysis
Excellent interpersonal, organizational, verbal, and written communication skills
Flexibility to accommodate changes in production and work schedules to meet deadlines including weekend work and overtime as requested
Adhere to Otis safety and quality standards and absolutes.
Able to safely lift a minimum of 49 lbs. (unassisted), bending, walking, standing, sitting in warehousing and manufacturing environments.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at ****************.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
$51k-77k yearly est. Auto-Apply 2d ago
Controls Operations Analyst
Beazley USA Services
Operations analyst job in West Hartford, CT
General Job Holder: Job Title: Controls OperationsAnalyst Division: BSS - UCO Reports To: As per Beazley's organisation chart About the team: The Control Operations team is responsible for monitoring key Underwriting and Claims' controls on behalf of the business, report findings and support stakeholders in driving effective control environment using the insight generated through monitoring.
The team partners with the Underwriting trading teams, Group Claims Team as well as Operations and Shared service team within Beazley Shared Services.
Key Relationships: Underwriting and Claims Operations (UCO) Management and staff, Internal Audit, Risk Management and Compliance Job Summary: The purpose of the role is to drive effective control monitoring, always focusing on the "so what" and use the insights to drive improvements in Beazley's control environment.
The role requires the job holder to effectively partner with the business and proactively support our stakeholders by providing them overarching themes and trends on the controls operating in their areas, identify gaps/risks and collaborate with the stakeholders to agree on actions to mitigate them.
Key Responsibilities: Performs review of policies and claims for compliance to established protocol.
Perform assigned control monitoring and reporting tasks, at direction of the Manager, Controls Operations.
Build effective working relationships within the team, UCO management and other key contacts.
Perform all tasks in accordance with documented procedures and comply with established standards for timeliness, quality, professionalism and accuracy.
Manage daily tasks to ensure business needs are consistently met.
Prepare reports and presentations by leveraging advanced data analytics tools to enhance reporting and insights.
Monitor team's mailbox and ensure emails are acted in timely fashion Ensure procedure documentation for assigned tasks are kept up to date and reviewed annually Participate in cross training within the team as per the business needs Personal Specification: Skills & Abilities Ability to apply standards to specific underwriting/claims monitoring, understand principles involved and practicalities in complying with these; Strong focus on accuracy, attention to detail; diligent in maintaining records and documenting decisions taken Ability to communicate effectively Strong presentation skills Ability to work to tight deadlines and prioritise multiple tasks Strong administration and organisational skills Advanced-level Excel (advanced formulas, PivotTables, Power Query, VBA) and Power BI for data visualization and dashboard creation.
Knowledge & Experience Experience in Financial Services, preferably within the insurance sector Experience in risk management, compliance or audit role a plus Aptitude & Disposition Task-focused, self-motivated and flexible Consistently professional approach; able to successfully interact with managers and support personnel Positive, enthusiastic and service-oriented General It is important that within all your interactions both internally and externally you adhere to Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers.
We also expect Beazley employees to: Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the FCA and PRA Conduct.
Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.
Display business ethics that uphold the interests of all our customers.
Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas.
This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management.
Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system.
These may include membership of any Beazley committees or working groups.
Who We Are: Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world.
Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive.
Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market.
Our goal is to become the highest performing sustainable specialist insurer.
Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.
Our Culture We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world.
Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best.
We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability.
Our three core values inspire the way we work and how we treat our people and customers.
Be bold Strive for better Do the right thing Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this.
We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment.
We actively encourage and expect applications from all backgrounds.
Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success.
Explore a variety of networks to assist with professional and/or personal development.
Our Employee Networks include: Beazley RACE - Including, understanding and celebrating People of Colour Beazley SHE - Successful, High potential, Empowered women in insurance Beazley Proud - Our global LGBTQ+ community Beazley Wellbeing - Supporting employees with their mental wellbeing Beazley Families - Supporting families and parents-to-be We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as: Internal Pathways (helping you grow into an underwriting role) iLearn (our own learning & development platform) LinkedIn Learning Mentorship program External qualification sponsorship Continuing education and tuition reimbursement Secondment assignments The Rewards The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization Attractive base compensation and discretionary performance related bonus Competitively priced medical, dental and vision insurance Company paid life, and short- and long-term disability insurance 401(k) plan with 5% company match and immediate vesting 22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs Up to $700 reimbursement for home office setup Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance Up to 26 weeks of fully paid parental leave Up to 2.
5 days paid annually for volunteering at a charity of your choice Flexible working policy, trusting our employees to do what works best for them and their teams Salary for this role will be tailored to the successful individual's location and experience.
The expected compensation range for this position is $70,000-$77,000 per year plus discretionary annual bonus.
Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace.
If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway.
You might just be the right candidate for this, or one of our other roles.
We are an equal opportunities employer and as such, we will make reasonable adjustments to our selection process for candidates that indicate that, owing to disability, our arrangements might otherwise disadvantage them.
If you have a disability, including dyslexia or other non-visible ones, which you believe may affect your performance in selection, please advise us in good time and we'll make reasonable adjustments to our processes for you.
$70k-77k yearly 14d ago
Revenue Operations Analyst
Dodge Construction Network
Operations analyst job in Hartford, CT
Dodge Construction Network (Dodge) is growing and we're looking to bring on a Revenue OperationsAnalyst to help guide the commercial organization by optimizing a well-structured sales process and implementing solutions based on rigorous analysis. The Revenue OperationsAnalyst will be responsible for supporting our revenue teams by analyzing all aspects of our lead generation, prospecting, deal flow, and revenue pipeline. The ideal candidate will have already started their revenue operations career and is excited to take ownership of key areas of focus within the team.
This is a full-time position and reports directly to the Senior Director, Revenue Operations and Analytics.
**_Preferred Location_**
This is a remote, home-office based position open to candidates across the continental United States, with a preference for those located in the Eastern Time Zone.
**_Travel Requirements_**
Expected travel is less than 5% of the time, but may occasionally be required for team meetings.
Essential Functions
+ Assist in helping Sales Development Representatives (SDRs), Account Executives (AEs), and Sales Leadership interact with our data primarily stored in our CRM (Salesforce) and interconnected systems to meaningfully drive better execution of sales strategy
+ Analyze our lead and opportunity assignment engine to match the right individuals and companies, with the right sales professionals, at the right time
+ Create sales and revenue forecasts using pipeline analysis, booking estimates, and key sales performance indicators
+ Gather and organize our data and generate deeper customer insight to enhance sales productivity
+ Work cross-functionally to ensure business data and reporting is 100% in sync for all members of our Go-To-Market teams
+ Troubleshoot reporting discrepancies as needed
+ Conduct complex, important work under minor supervision with wide latitude for independent judgment
**Education Requirement**
Bachelor's degree in quantitative field (mathematics, economics, etc.) and/or equivalent work experience.
**Required Experience, Knowledge and Skills**
+ 3+ years in SaaS Sales/Revenue Operations with a leading technology company
+ Proficiency with Salesforce object and reporting schemas
+ Intermediate proficiency in Excel functions and modeling
+ Experience with Business Intelligence tools
+ Exceptional analytical skills, with the ability to present data cross-functionally and to executives
+ Meticulous organizational and documentation skills
**Preferred Experience, Knowledge and Skills**
+ Proficiency with Salesforce CPQ object and reporting schemas
+ Experience developing Tableau and Quick Sight dashboards and visualizations
**About Dodge Construction Network**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**Salary Disclosure**
Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status. A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances.**
**Reasonable Accommodation**
**Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email** ******************************* **.**
**Equal Employment Opportunity Statement**
**Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.**
_\#LI-Remote_
_\#LI-SB1_
_\#DE-Remote_
_\#DE-2026-14_
$50k-74k yearly est. 23d ago
Insurance Systems Project Analyst (on-site)
Creative Financial Staffing 4.6
Operations analyst job in Glastonbury, CT
a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Analyst (Business Systems & Integrations) - Glastonbury, CT (Hybrid)
Salary: $120,000 - $160,000 per year Schedule: On-site first 90 days, then hybrid (3 days in office / 2 remote)
Why This Opportunity Stands Out
If you're looking for a role where your work directly impacts how a company serves its customers, and you want to be part of a collaborative, people‑first environment, this position offers a rare blend of stability, ownership, and influence:
Join a mission-driven organization that supports professionals in a highly specialized industry
Work in a tight‑knit IT team where your ideas matter and your contributions are visible
Become the go‑to owner for core business systems used across the organization
Enjoy a hybrid schedule after your initial onboarding period
Benefit from excellent compensation and robust benefits in a role designed for long-term growth
This is an ideal opportunity for someone with insurance industry knowledge who wants to deepen their technical systems expertise-or for a business systems professional ready to step into a more strategic role.
What You'll Do
In this role, you'll support and enhance the company's most critical operational systems related to policy, claims, portals, and integrations. You'll work closely with business teams, IT leadership, and external vendors to keep systems aligned with organizational needs.
You will:
Serve as a primary liaison between business teams and system vendors for enhancements, support, and updates
Understand how policy, claims, and document workflows operate-and translate that into system improvements
Manage system requests, enhancements, backlog refinement, and steering committee sessions
Support key system initiatives including data conversions, system upgrades, and third‑party integrations
Coordinate with internal stakeholders to gather requirements and troubleshoot multi-system issues
Help shepherd major projects from planning through execution, ensuring alignment, communication, and transparency
Contribute to process documentation, training materials, and system best practices
Assist with adjacent systems and cross‑functional technology initiatives as capacity grows
This is a hands-on, analytical, relationship-focused role rather than a credential-heavy technical PM position.
What You Bring
To be successful here, you should have:
Experience in the insurance industry - underwriting, claims, policy operations, or business systems
Background in business systems analysis, systems support, or project coordination
Familiarity with policy and/or claims administration systems (any platform)
Experience with workflows, user requirements, or system/process mapping
Strong communication skills for working with both non‑technical users and technical teams
Ability to learn new systems, troubleshoot issues, and follow data paths across integrated environments
Proficiency with Microsoft Office (Excel and PowerPoint in particular)
A collaborative, proactive mindset and comfort with visible, high-priority work
Nice-to-Have Experience
Exposure to data or system conversions
Working with third‑party portals or payment platforms
Vendor management experience
Experience supporting integrated, multi-system environments
Why This Company?
While the employer remains confidential, here's what candidates consistently love about this team and environment:
Mission-driven organization with a meaningful purpose that benefits the community
Highly supportive, team-oriented IT culture
Leadership that invests in professional development and continuous improvement
A stable industry with long-term career paths
Very strong, comprehensive benefits including:
Low-cost medical, dental, and vision
401(k) with a competitive match
Short- and long-term disability
Health savings account with generous company contributions
Paid volunteer time
Work/life balance and flexibility built into the culture
Work Environment
Location: Glastonbury, CT
Onsite Requirement: First 90 days fully on-site
Hybrid After Ramp: 3 days in office / 2 remote weekly
Team Structure: Small, collaborative IT department where everyone engages daily
Apply Today
If you're an insurance-focused systems analyst, business systems professional, or hybrid technical/business candidate ready for a role where you can own critical systems, influence key decisions, and be part of a mission-driven team, we want to hear from you.
#CFSJAN2025
#INJAN2025
#CBJAN2025
#ZRCFSTECH
#LI-MH3
$120k-160k yearly 1d ago
Loan Servicing Operations Support Analyst I
Mygsb
Operations analyst job in Wallingford, CT
Responsible for administration and product support of routine to semi-complex analytical, administrative research, creating and maintaining management tracking reports and data entry functions related to residential, consumer and commercial loans minimizing risk to the bank. This position requires a sound understanding of local, state, and federal lending compliance and regulations. Additionally, the Loan Servicing Operations Support Analyst I will be expected to assist in implementing new projects that align with the Banks' strategy of increased efficiency and prudent growth while paying attention to detail from a risk control perspective to mitigate monetary and reputation risk for the Bank.
Reporting to the Loan Servicing Operations Manager the Loan Servicing Operations Support Analyst I will ensure the efficient operation and servicing of the Bank's Commercial, Residential and Consumer Loan portfolios to include servicing and reporting of participation, investor loans, escrow administration, new loan set-up, flood, hazard and private mortgage insurance monitoring and tracking. Support monitoring and resolving issues and providing input into the overall control environment of our systems to increase operational efficiency and reduce risk. Assist in identification, control and modification of operational risks associated with Loan Servicing. Maintain a sound knowledge of regulation and law, loan accounting requirements and interpret, implement, and administer company policies, procedures, manuals and systems to ensure proper controls are in place to maintain compliance with all applicable regulations.
This position is responsible for helping to identify and make recommendations on such items as improved efficiencies, policies and procedures, actions to achieve plans and the like. The ideal candidate will embrace continuous improvement methodologies and efficiencies and operate with a keen eye towards strong and effective internal controls while driving a client first culture within their areas of responsibility.
FUNCTIONAL:
Works as a key member of the Loan Servicing Team responsible for boarding new loans to the core system and conducting the quality control new loan review, investor remittance, loan file maintenance review, loan servicing, tax escrow, insurance, loan payment, collateral documentation, participation loans, construction loans, quality control functions, report writing, paid loans and accurate document retention functions.
Work in conjunction with the Loan Servicing Operations Manager and Finance Department to ensure that charge-offs, write-downs and recoveries are processed timely and accurately on the Bank's loan systems and balance sheet.
Performs the processing and timely payment of real estate taxes, insurances and wire transfers.
Assists with clients' problems and complaints, researching records, and resolving matters.
Conducts post-closing new loan review of audit of files verifying accuracy of new loan set-up, that the loan closed in accordance with loan policy and all stipulations have been met.
Responsible for accurate and timely investor reporting for all investor loans. Ensures accuracy of sold and purchased Investor Loan System set-up. Ensures the accurate and timely incoming and outgoing remittance of monthly payments to investors and reconciliation of custodial accounts on a daily and monthly basis
Ensures compliance with Real Estate Settlement Procedures Act (RESPA) requirements as they pertain to Initial and Annual Escrow Statements.
Performs the collection of bills, disbursement of funds from escrow/General Ledger accounts and the submission of payments related to Real Estate Taxes, Flood Insurance, Homeowner's Insurance, Private Mortgage Insurance premiums.
Performs and monitors the tracking of Flood and Hazard insurance, ordering of forced place insurance as required. Also, keyman life insurance policy, stock certificates and life insurance policies pledged as collateral.
Assists in the development of new products and services that enhance internal and external client service as well as improve process effectiveness and efficiencies within the department.
Updates and monitors private mortgage insurance (PMI) mortgages to ensure compliance with the Homeowners Protection Act of 1998.
Requests as needed and validates review reports for adjustable rate interest rate changes ensuring sound quality control practices are in place and are effective.
Reviews the mortgage and loan billing statements for compliance with Dodd-Frank CFPB guidelines and accuracy.
Performs required tasks associated with the processing of delinquent and charged off accounts as directed by the Assets Recovery Manager and Finance Department.
Maintains professional and technical knowledge through attendance at workshops, courses, and seminars, through review of professional publications, and through participation in professional societies.
Maintains general awareness of trends and innovations pertaining to loan servicing technology, procedures, and compliance issues.
Performs independent Loan File setup and Documentation Review and maintenance (as needed) of new loan accounts set up in the core processing system. (Including but not limited to comparison of loan approval documentation, collateral documents and new loan edit to system set-up)
Support the on-going maintenance of the Bank's SBA program and ensure all components remain compliant with all State and Federal Regulatory guidelines.
Prepare, document and process Line of Credit advances upon client and Loan Officer request. Confirm proper approvals and sign-offs have been received in accordance with Loan Policy, complete wire transfer, process internal deposit or provide a check as requested by client.
Assist in the remediation of all exception processing items on a daily basis.
Daily and monthly report review to identify, research and resolve potential loan related issues
Participation Loan processing, balancing and monitoring for bought and sold participation loans.
Process all monetary/General Ledger transactions associated with the new loan set-up, client payments and FASB processing into the core processing system.
Perform required file maintenance within the core processing system with Loan Officer approval.
Obtain current rate indexes, monitor and review adjustable rate loans via reports and notices for Loan Products.
Process board approved loan charge offs on the Core Processing System.
Compile information and prepare month end, quarter end and year end reports for management.
Create, process and maintain accurate accounts and tracking reports for Line Commitments.
Process and monitor loan modification requests. Responsibilities include interaction with the attorney, review of documents prior to signing for accuracy and completeness. Additionally, upon execution of the documents, ensure that appropriate fees are collected, documents are complete and accurate and core processing system is updated accurately and appropriately based on document interpretation.
Respond to internal and external client inquiries and issues. Research records to determine problems and make appropriate corrections, if necessary. Provide information within the scope of knowledge and authority in accordance with the Bank's internal and external client service standards and regulatory guidelines.
Process Client initiated and e-Oscar initiated credit bureau disputes, research credit disputes and submit credit bureau corrections as needed.
Set up, track and monitor UCC fillings to ensure lien perfection and prevent lapses in filing.
Assist with audit requests to include compiling, reviewing and submitted documentation requests as needed.
Other duties as assigned.
OPERATIONAL RISK:
Review processes and procedures identifying opportunities to enhance service delivery, optimize workflows and enhance operational effectiveness and efficiencies while minimizing risk; Present ideas for discussion and implementation approval.
Ensure operational processes are in-line with the Federal and State regulatory frameworks and Bank policies and procedures.
Continually assess front to back, key process controls that effectively mitigate the Bank's operational risk and make suggestions to Management for any improvements to more effectively manage inherent risk.
COMMUNICATIONS:
Build and develop strong productive relationships with all key internal stakeholders to ensure efficiency, client satisfaction, compliance and cost management.
Actively support and promote a culture of change and ensure day-to-day service quality is maintained through periods of strategic change.
Excellent verbal and written communication skills.
PROJECT MANAGEMENT/VENDOR MANAGEMENT:
Must be able to function within a team of skilled professionals including goal setting and performance management, sharing knowledge and experience, provide guidance and collaborate with internal and external business partners to meet project goals and deadlines.
OTHER REQUIREMENTS:
Attend Compliance/Regulatory webinars for a full understanding of Lending Regulation and Compliance Requirements
Critical and Strategic thinker with a strong attention to detail.
Strong problem solving, analytical and decision-making skills. Demonstrates ability to work independently on routine to semi-complex issues and projects. High regard for important details, with excellence in attention to detail, to assure accuracy in every transaction, report and /or process; detect errors, follow through on corrections and details.
Represents the interests of the Bank by participating in various community and civic activities.
KEY QUALIFICATIONS:
Ability to work in a high activity/fast paced environment while managing associated stress.
Possess excellent organizational skills and ability to work independently.
Ability to handle ambiguity, juggle many tasks at once and quickly shift from one situation to another.
Ability to identify, research, troubleshoot and analyze problems and determine action plans to address root cause.
Documenting process flows and creating procedures for the functions performed.
Shares knowledge of processes and systems with new analysts.
Contributes to the development of re-engineering methods to improve processes, reduce risks, increase controls and/or increase client satisfaction.
Experience and/or willingness to learn to create and generate various operational, management and adhoc reports through Cognos is a plus.
Excellent communication skills, listening and negotiation skills in order to articulate ideas and thoughts clearly through various means, including written and oral communications with all levels of the organization.
Build positive working relationships with business partners to enhance the client experience.
Demonstrate commitment to providing effective client service by seeking to understand clients, internal and external, requirements and addressing their concerns.
DIGITAL LITERACY:
The ability to use data, information, and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills
Information, data, and content
Teaching learning and self-development
Communication, collaboration, and participation
Digital identity, safety, and security
Technical proficiency with all bank products
Awareness and interest in new technology
Creation, innovation, and research
EDUCATION REQUIRED : 2 Year College Degree or equivalent work experience.
EXPERIENCE REQUIRED : One year to three years of similar or related experience. Superior client service skills are required, preferably within the Banking industry. Significant proficiency using Microsoft Office Products, including Word, Excel, Outlook, and One-Note is required. Advanced reporting tool and Adobe Acrobat experience is a plus.
*Compensation: Compensation is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Ascend Bank is an equal opportunity employer and offers equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, disability, and veteran status.
Applicants requiring reasonable accommodation in the application process should notify Human Resources.
Ascend Bank participates in E-Verify.
EOE/AA/M/F/D/V
$65k-94k yearly est. Auto-Apply 34d ago
Loan Servicing Operations Support Analyst II
Ascend Bank
Operations analyst job in Wallingford, CT
Responsible for administration and product support of routine to semi-complex analytical, administrative research, creating and maintaining management tracking reports and data entry functions related to residential, consumer and commercial loans minimizing risk to the bank. This position requires a strong understanding of local, state, and federal lending compliance and regulations. Additionally, the Loan Servicing Operations Support Analyst II will be expected to identify and assist in implementing new projects that align with the banks' strategy of increased efficiency and prudent growth while paying attention to detail from a risk control perspective to mitigate monetary and reputation risk for the bank. The analyst will provide operational guidance and support to Loan Servicing Operations Support Analyst I team members.
Reporting to the Loan Servicing Operations Manager the Loan Servicing Operations Support Analyst II will ensure the efficient operation and servicing of the Bank's Commercial, Residential and Consumer Loan portfolios to include servicing and reporting of participation, FNMA loans, escrow administration, new loan set-up, flood, hazard and private mortgage insurance monitoring and tracking. Support monitoring and resolving issues and establishing appropriate controls over use of the core and ancillary systems by increasing operational efficiency and providing guidance to peers and Colleagues within the Department. Assist in identification, control and modification of operational risks associated with Loan Servicing. Maintain a strong knowledge of regulation and law, loan accounting requirements and interpret, implement and administer company policies, procedures, manuals and systems to ensure proper controls are in place to maintain compliance with all applicable regulations.
This position is responsible for helping to identify make recommendations on such items as improved efficiencies, policies and procedures, actions to achieve plans and the like. The ideal candidate will be versed in process improvement and efficiencies and operate with a keen eye towards strong and effective internal controls while driving a client first culture within their areas of responsibility.
GENERAL DESCRIPTION OF DUTIES:
Maintains internal operational and financial controls and ensures they meet bank standards.
Demonstrates a good working knowledge of the processes and procedures and the ability to identify and implement process improvement opportunities.
Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and external clients.
May provide guidance and direction to less experienced team members.
Provide hands-on assistance to team members while serving as an escalation point for the operation's client issues and complaints.
Offer guidance to the management team in such areas as real-time operational performance, ensuring that service level targets are achieved as set by the business.
Project Management/Process owner driving initiatives, recommend improvements in business processes and ensure optimal resource utilization and audit compliant administrative process and strategy
Able to prioritize and complete daily work to meet deadlines and goals.
Subject Matter Expert for UAT with concentration in loan parameter review, maintenance, and testing
Ensures compliance with Real Estate Settlement Procedures Act (RESPA) requirements as they pertain to Initial and Annual Escrow Statements
Maintains knowledge and expertise in Loan Servicing Operations and services processes, supporting applications and their interfaces
Assist with annual Core release testing and implementation
Assist with End of Year review quality assurance related tasks
Must be able to work flexible hours and/or extended hours.
Completes all required online compliance training as assigned in a timely manner.
Assist with audit requests to include compiling, reviewing and submitted documentation requests as needed.
Other duties as assigned.
Page Break
OPERATIONAL RISK:
Review processes and procedures identifying opportunities to enhance service delivery, optimize workflows and enhance operational effectiveness and efficiencies while minimizing risk; Present ideas for discussion and implementation approval.
Ensure operational processes are robust and in-line with the risk, Federal and State regulatory frameworks and Bank policies and procedures.
Continually assess front to back, key process controls that effectively mitigate the Bank's operational risk and make suggestions to Management for any improvements to more effectively manage inherent risk.
COMMUNICATIONS:
Build and develop strong productive relationships with all key internal and external stakeholders to ensure efficiency, client satisfaction, compliance and cost management.
Actively support and promote a culture of change and ensure day-to-day service quality is maintained through periods of strategic change.
Excellent verbal and written communication skills. Ability to create influential documents, presentations and group or team facilitation.
PROJECT MANAGEMENT/VENDOR MANAGEMENT:
Speak to Departmental timelines and key activities as well as indirect impacts on other areas within the Bank on specific change management initiatives.
Must be able to function within a team of skilled professionals including goal setting and performance management, sharing knowledge and experience, provide guidance and collaborate with internal and external business partners to meet project goals and deadlines.
OTHER REQUIREMENTS:
Attend Compliance/Regulatory webinars for a full understanding of Lending Regulation and Compliance Requirements
Critical and Strategic thinker with a strong attention to detail.
Strong problem solving, analytical and decision-making skills. Demonstrates ability to work independently on complex issues and projects. High regard for important details, with excellence in attention to detail, to assure accuracy in every transaction, report and /or process; detect errors, follow through on corrections and details.
Represents the interests of the Bank by participating in various community and civic activities.
KEY QUALIFICATIONS:
Ability to work in a high activity/fast paced environment while managing associated stress.
Possess excellent organizational skills and ability to work independently.
Ability to handle ambiguity, juggle many tasks at once and quickly shift from one situation to another.
Ability to identify, research, troubleshoot and analyze problems and determine action plans to address root cause.
Documenting process flows and creating procedures for the functions performed.
Shares knowledge of processes and systems with new analysts.
Contributes to the development of re-engineering methods to improve processes, reduce risks, increase controls and/or increase client satisfaction.
Experience creating and generating various operational, management and adhoc reports through Cognos is a plus.
Excellent communication skills, listening and negotiation skills in order to articulate ideas and thoughts clearly through various means, including written and oral communications with all levels of the organization.
Build positive working relationships with business partners to enhance the client experience.
Demonstrate commitment to providing effective client service by seeking to understand clients, internal and external, requirements and addressing their concerns.
LEADERSHIP PHILOSOPHY:
Empower & Support: Prioritize employees' growth by providing resources, mentorship, and opportunities for success.
Lead with Integrity: Foster a culture of trust, transparency, and ethical decision-making.
Encourage Collaboration: Fostering an environment that leverages collaboration, innovation, and accountability to achieve strategic goals
DIGITAL LITERACY:
The ability to use data, information, and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills
Information, data, and content
Teaching learning and self-development
Communication, collaboration, and participation
Digital identity, safety, and security
Technical proficiency with all bank products
Awareness and interest in new technology
Creation, innovation, and research
FUNCTION SUPERVISED: None
LIST OF POSITIONS SUPERVISED: None
EDUCATION REQUIRED: Bachelor's degree or equivalent work experience.
EXPERIENCE REQUIRED: 4-6 years of similar or related experience, minimum of 3 years of experience in Loan Servicing or related areas preferred. Superior client service skills are required, preferably within the Banking industry. Significant proficiency using Microsoft Office Products, including Word, Excel, Outlook, and One-Note is required. Advanced reporting tool and Adobe Acrobat experience is a plus.
MANAGERIAL RESPONSIBILITY: Has no supervisory/managerial responsibilities.
*Compensation:
Compensation is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Ascend Bank is an equal opportunity employer and offers equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, disability, and veteran status.
Applicants requiring reasonable accommodation in the application process should notify Human Resources.
Ascend Bank participates in E-Verify.
EOE/AA/M/F/D/V
$65k-94k yearly est. 11d ago
Submarine Operations Analyst
Sonalysts, Inc. 4.2
Operations analyst job in Waterford, CT
If you are looking for a rewarding and challenging opportunity to use your experience to support the U.S. Submarine Force, then Sonalysts, Inc. has the job for you.
Sonalysts, Inc. is seeking submarine qualified warfighters to analyze world-wide submarine operations at the Undersea Warfighting Development Center (UWDC) in Groton, CT. The successful candidate will be a key contributor to the development of innovative analysis and research projects that will expand the capabilities of the Submarine Force and the Navy at large.
What You Will Be Doing:
Lead interesting and challenging analysis and research projects supporting current submarine operations.
Leverage previous tactical and operational experience to analyze world-wide submarine operations using innovative data analysis tools to provide feedback, lessons learned, and data trends.
Directly and positively impact submarine operations, naval warfare planning, tactics, advanced technologies, and training using analytical and problem-solving skills as part of the UWDC Team.
Apply knowledge and experience as a submariner to a wide variety of additional projects and initiatives.
What's In It for You?
Integral part of a highly motived and expert team that provides important operational analysis and feedback to the Navy and Submarine Force leadership.
Intellectually challenging opportunities to grow your skills as technologies advance and operations evolve.
Advancement pathways to lead independent projects and teams.
A rewarding experience that uses your expertise to make a difference while expanding your knowledge and capabilities.
Opportunity to work on a critical, long-lasting submarine focused project that interacts with experts within Department of Defense (DOD) organizations across the globe.
Becoming an integral part of an innovative employee-owned company which includes:
Flexible Time Program
enabling an optimal work-life balance by permitting partners to arrange their work around personal appointments, parent-teacher conferences, children's activities and the like, so long as the partner gets the job done on-time.
Paid Time Off
401(k) Plan with company match
Employee Stock Ownership Plan (ESOP)
Sales Bonus Program
Special Performance and Retention Bonus Program
Health and Preventive Dental Insurance
Dependent Care Assistance Plan
Health Care Reimbursement Plan
Employee Referral Bonus Program
Professional Development
through
Tuition Reimbursement Program, Online Training Program and Targeted Skills Program
Relocation Assistance
Salary ranges between $115,000-$150,000, dependent on experience, qualifications, and other relevant business criteria.
Required Qualifications:
Candidates must submit a cover letter describing how their experience would provide benefit to the team's analysis efforts
Strong verbal and written communication skills
U.S. Navy Submarine Officer with at least 3 years of recent experience in submarine operations
Bachelor's degree
Must be a U.S. citizen, possessing a U.S Department of Defense (DoD) SECRET security clearance and eligible for a TOP SECRET/SCI security clearance*
Desired Qualifications:
Experience as an Officer of the Deck on an operational SSN/SSGN
Experience in operations research and analysis
Experience in data science
Experience in Python or other programming languages
Expertise in submarine tactics or tactical system employment
Who are we:
Sonalysts, Inc. is a small, 100% employee owned business which supports a very diverse set of customers with contracts supporting the Navy, Air Force, Army, and many others. Sonalysts relies on the skills and knowledge of its diverse and capable workforce of employee-owners to help solve the DoD's most challenging problems while providing the best benefit to our customers.
Sonalysts is an agile and entrepreneurial company, enabling partners to provide innovative solutions to customer requests, encouraging imagination and determination. We provide opportunities for our employee-owners to both lead and support existing projects and to get involved with developing new business and research opportunities. Sonalysts does this by utilizing a small corporate structure coupled with a largely de-centralized approach to project management.
Sonalysts is the place for you if you are looking for a way to use your technical and operational knowledge to solve challenging problems while being afforded the flexibility and empowerment of being a future leader in a small business.
*Maintaining a U.S. Government security clearance involves periodic comprehensive background checks. Candidates are eligible for a clearance if they have demonstrated sound financial management (including good credit) over time, are free of criminal records, have limited foreign contacts or ties, and other factors indicative of a position of trust to protect information sensitive to the U.S. Government.
Sonalysts, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to and will not be discriminated against on the basis of, race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, disability, or other basis protected by law.
Drug Testing Employer
*****************
$115k-150k yearly Auto-Apply 16d ago
Sr Principal Business Applications Analyst
UKG 4.6
Operations analyst job in Hartford, CT
Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
Job Summary
We are seeking a strategic and results-driven Business Applications Analyst to drive and manage cross-functional transformation initiatives that align with our company's strategic objectives. This role requires a dynamic leader with a proven ability to transform business processes and functions through effective cross-functional teaming, rigorous program management, and exceptional communication. The ideal candidate will serve as a thought leader and change agent, driving innovation and operational excellence across the enterprise.
Key Responsibilities
- Thought Leadership: Recommend creative and innovative solutions to strategic business problems leveraging industry best practices and insights from the analysis of internal and external data.
- Operational Improvements: Identify inefficiencies and lead efforts to streamline operations and improve productivity.
- Strategic Initiative Execution: Partner with Business Leads to support the planning, execution, and delivery of enterprise-wide transformation initiatives, ensuring alignment with strategic goals.
- Cross-Functional Collaboration: Lead teams across departments (e.g., Sales, Finance, Operations, Product, Technology) to ensure seamless integration and execution of transformation efforts.
- Program Management: Create project plans, manage timelines, budgets, risks, and resources, and ensure successful delivery of transformation projects.
- Change Management: Design and implement change management strategies to support adoption and sustainability of new processes and technologies.
- Stakeholder Engagement: Communicate effectively with stakeholders at all levels to ensure transparency, alignment, and buy-in.
- Performance Monitoring: Track metrics that will monitor the success of transformation initiatives; adjust strategies based on performance data.
- Communication & Reporting: Prepare and deliver clear, concise updates to stakeholders and leadership. Create visualizations and presentations to communicate project status, risks, and recommendations.
Qualifications
- 10+ years of experience in program management, business transformation, or strategic operations.
- Proven track record for partnering with cross-functional teams and delivering significant business impact (e.g., Finance, Sales, Operations, Product Development, Customer Experience, Customer Success or Cloud), with a strong understanding of their KPIs and operational models.
- Exceptional organizational, analytical, and problem-solving skills.
- Strong interpersonal and communication skills, with the ability to influence and lead cross-functional teams.
- Project Management certification (e.g., PMP, Agile, Lean Six Sigma) strongly preferred.
- Experience with enterprise project management tools (e.g., Asana, MS Project, Smartsheet). Service Now SPM a plus.
Success Metrics
- Measurable improvements in operational efficiency, customer satisfaction, and profitability.
- Positive stakeholder feedback and high adoption rates of new processes or systems.
- Timely and on-budget delivery of transformation projects.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster (**************************************************************************************************
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
The pay range for this position is $145,600.00 to $200,000.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *********************************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
$145.6k-200k yearly 12d ago
Inventory Analyst - Warren MA
Msccn
Operations analyst job in Warren, MA
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
Responsible for the planning, performing, and investigation of variances in cycle counts with stockroom and production personnel
Leads the coordination/logistics, count execution related to annual physical inventory count.
Liaison between Stock Room, Supply Chain Management, and Finance team by being key Point of Contact of inventory audits
Review operational transactions on a daily basis (negative inventory, bin variances, etc.) and brings abnormalities to the attention of appropriate management and finance personnel.
Review inventory and WIP records with Planners/Schedulers to ensure it is connected to the correct contracts, customer orders, and/or projects.
Prepare operational transfer requests and supporting documents; execute warehouse transactions where permitted (no GL posting).
Liaison with Sales, Contracts, Finance, and site Management to have reviewed, and gain approval for, transfers of inventory and WIP.
Manage inventory-related projects with Supply Chain Management team to reduce inventory and maximize safe storage of inventory and WIP.
Maintain operational records (count sheets, bin/location, movement logs) for the Warehouse and Logistics department.
Perform other duties as assigned.
Must meet attendance and punctuality requirements for position; this is an on-site role.
$56,744 USD to $70,930 USD
Education & Experience
Bachelor's Degree in related field required, though a candidate may substitute up to 2 years of a degree with relevant experience.
Min 5 years' experience in warehouse and/or inventory management and audits required
Min 5 years' experience in ERP systems required, IFS experience preferred
APICS or PMI certification preferred, but not required
Other
U.S. Citizen
Relevant experience
Experience in a manufacturing environment.
Results oriented, with sound judgment.
Demonstrated knowledge of supply chain management theories processes and practices, especially those related to inventory management and audits.
Excellent demonstrated verbal and written communication skills.
Excellent demonstrated analytical, critical thinking, and strategic skills.
Superior interpersonal skills.
Ability to operate computer, fax machine, calculator, copy machine and scanner
Ability to perform multi-faceted projects in rapidly changing environment.
Ability to multi-task
Detail oriented
Resourceful and well organized.
$56.7k-70.9k yearly 4d ago
Operational Risk Analyst
Country Bank for Savings 4.1
Operations analyst job in Ware, MA
Being a Country Bank team member has a lot of perks! Our competitive total compensation package and comprehensive benefit package include:
Medical, dental and vision insurance, a 401(k) Plan with a generous employer contribution plus match;
Income protection benefits;
Educational assistance and tuition reimbursement benefits;
Generous total paid time off, and more!
Country Bank is a growing mutual community bank with locations in Hampden, Hampshire and Worcester counties. We are Made to Make a Difference in the lives of our customers, our communities, and for our team members every day since 1850. It is our people that drive our success and create our inclusive and engaging culture. We're excited to meet you to discuss our career opportunities and how you can make a difference as a part of our growing Corporate Risk team!
About the Job:
We're excited to announce an opportunity for the position of Operational Risk Analyst ! This position supports the Bank's risk management efforts by evaluating operational processes, policies, and controls across departments. The Operational Risk Analyst will assist with risk assessments, policy and insurance reviews, incident response analysis, business continuity planning, and reporting activities, helping ensure the Bank operates in a safe, compliant, and well controlled environment.
The hiring range for this position is $65,000 to $85,000.
This position is Full Time, 40 hours weekly.
Essential Duties and Responsibilities (Other Duties May be Assigned):
Assists in the development and support of the risk assessment process to ensure risks are managed in concert with the bank's risk appetite statement and to assess compliance with federal and state regulatory requirements, industry standards, and bank operating procedures. Works with risk partners and business lines on risk assessment development and oversight and researches key risks and controls. Participates in risk analysis and risk assessment meetings.
Provides support and perform analysis of proposed new products and services to ensure new initiatives begin in a manner that minimizes risk to the Bank. Identifies potential business risks, operational, and regulatory process deficiencies and improvement opportunities.
Coordinates annual policy review and updates via communication with policy owner(s). Analyzes the impact of changes to federal and state regulations and makes recommendations for changes to policies, procedures, and practices. Ensures appropriate Risk Management Committee and Board reporting and approval and maintains approval tickler system. Publishes approved policies and maintains appropriate record retention of all policies. Works with business areas to create new policies and ensure formatting and presentation are aligned with existing policies. Research, as necessary, to confirm new policy content is accurate and appropriate given state and federal regulations.
Reviews Bank-wide insurance coverage, maintains insurance policies, and coordinates renewals with management and insurance agent. Assists in the preparation of the annual insurance summary presentation to the Board.
Manages Incident Response reports, performs a root-cause analysis, and documents corrective actions taken.
Organizes the review of all Business Continuity - Business Impact Analysis (BIA) updates with business areas. This includes the review of all continuity reports prepared by business lines.
Coordinates the semi-annual review of the FDICIA control matrix with all business areas. Coordinates subpoena responses with relevant business areas. Works with IT Security to send out subpoena documentation. Tracks all subpoena information in Subpoena Dashboard and uploads subpoena and response letter into retention. Provides password for subpoena requestor after completing identity verification.
Monitors regulatory requirements. Maintains Regulation O tracking and reviews daily Regulation O Overdraft reporting.
Assesses Operational Risks within Bank and tracks on Operational Risk Dashboard. Drafts memos for presentation of newly added operational risks to Risk Management Committee. Conducts annual review of record retention requirements within Risk Department and for Bank-wide record retention policy and schedule.
Responsible for building long-lasting relationships with customers, community and colleagues through the embodiment of our Core Values: Integrity, Service, Teamwork, Excellence and Prosperity.
Other job duties, as assigned.
Knowledge and Skills
It is required that the employee in this position can work independently while interpreting ideas and facts, while also analyzing and interpreting federal and state laws and/or regulations. This employee should have keen attention to detail, excellent organizational skills, and ability to manage multiple projects within set deadlines.
This employee should have strong written and verbal communication skills to effectively communicate risk and control concepts to staff and develop reports and memos to articulate risks. This position requires the proven ability to partner effectively across all levels of the organization and develop positive working relationships, along with the ability to work with confidential information. Employees who have demonstrated high motivation and a results-oriented mindset are preferred.
This position requires intermediate knowledge of the Microsoft Office Suite, including Excel and Outlook. Basic knowledge of Microsoft Word is also necessary.
Education and Work Experience
A High School diploma or equivalent is required; A Bachelor's degree, or equivalent work experience, is required. A minimum of two years of work experience in risk management or audit is required. Experience in risk management in the banking industry is preferred, while knowledge of banking operational and technology processes is required.
Working Conditions/Physical Requirements
This position is in an office environment, which means the physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards, with a moderate level of noise. Prolonged periods of sitting and looking at a computer screen with freedom of movement on a regular basis is expected. Minimal physical effort is required but could include: repetitive motion of wrists and fingers; talking and hearing; and handling of light materials and supplies.
Country Bank is an Equal Opportunity Employer. Diverse applicants encouraged to apply.
$65k-85k yearly Auto-Apply 13d ago
Loan Servicing Operations Support Analyst I
Guilford Savings Bank 3.8
Operations analyst job in Wallingford, CT
Responsible for administration and product support of routine to semi-complex analytical, administrative research, creating and maintaining management tracking reports and data entry functions related to residential, consumer and commercial loans minimizing risk to the bank. This position requires a sound understanding of local, state, and federal lending compliance and regulations. Additionally, the Loan Servicing Operations Support Analyst I will be expected to assist in implementing new projects that align with the Banks' strategy of increased efficiency and prudent growth while paying attention to detail from a risk control perspective to mitigate monetary and reputation risk for the Bank.
Reporting to the Loan Servicing Operations Manager the Loan Servicing Operations Support Analyst I will ensure the efficient operation and servicing of the Bank's Commercial, Residential and Consumer Loan portfolios to include servicing and reporting of participation, investor loans, escrow administration, new loan set-up, flood, hazard and private mortgage insurance monitoring and tracking. Support monitoring and resolving issues and providing input into the overall control environment of our systems to increase operational efficiency and reduce risk. Assist in identification, control and modification of operational risks associated with Loan Servicing. Maintain a sound knowledge of regulation and law, loan accounting requirements and interpret, implement, and administer company policies, procedures, manuals and systems to ensure proper controls are in place to maintain compliance with all applicable regulations.
This position is responsible for helping to identify and make recommendations on such items as improved efficiencies, policies and procedures, actions to achieve plans and the like. The ideal candidate will embrace continuous improvement methodologies and efficiencies and operate with a keen eye towards strong and effective internal controls while driving a client first culture within their areas of responsibility.
FUNCTIONAL:
Works as a key member of the Loan Servicing Team responsible for boarding new loans to the core system and conducting the quality control new loan review, investor remittance, loan file maintenance review, loan servicing, tax escrow, insurance, loan payment, collateral documentation, participation loans, construction loans, quality control functions, report writing, paid loans and accurate document retention functions.
Work in conjunction with the Loan Servicing Operations Manager and Finance Department to ensure that charge-offs, write-downs and recoveries are processed timely and accurately on the Bank's loan systems and balance sheet.
Performs the processing and timely payment of real estate taxes, insurances and wire transfers.
Assists with clients' problems and complaints, researching records, and resolving matters.
Conducts post-closing new loan review of audit of files verifying accuracy of new loan set-up, that the loan closed in accordance with loan policy and all stipulations have been met.
Responsible for accurate and timely investor reporting for all investor loans. Ensures accuracy of sold and purchased Investor Loan System set-up. Ensures the accurate and timely incoming and outgoing remittance of monthly payments to investors and reconciliation of custodial accounts on a daily and monthly basis
Ensures compliance with Real Estate Settlement Procedures Act (RESPA) requirements as they pertain to Initial and Annual Escrow Statements.
Performs the collection of bills, disbursement of funds from escrow/General Ledger accounts and the submission of payments related to Real Estate Taxes, Flood Insurance, Homeowner's Insurance, Private Mortgage Insurance premiums.
Performs and monitors the tracking of Flood and Hazard insurance, ordering of forced place insurance as required. Also, keyman life insurance policy, stock certificates and life insurance policies pledged as collateral.
Assists in the development of new products and services that enhance internal and external client service as well as improve process effectiveness and efficiencies within the department.
Updates and monitors private mortgage insurance (PMI) mortgages to ensure compliance with the Homeowners Protection Act of 1998.
Requests as needed and validates review reports for adjustable rate interest rate changes ensuring sound quality control practices are in place and are effective.
Reviews the mortgage and loan billing statements for compliance with Dodd-Frank CFPB guidelines and accuracy.
Performs required tasks associated with the processing of delinquent and charged off accounts as directed by the Assets Recovery Manager and Finance Department.
Maintains professional and technical knowledge through attendance at workshops, courses, and seminars, through review of professional publications, and through participation in professional societies.
Maintains general awareness of trends and innovations pertaining to loan servicing technology, procedures, and compliance issues.
Performs independent Loan File setup and Documentation Review and maintenance (as needed) of new loan accounts set up in the core processing system. (Including but not limited to comparison of loan approval documentation, collateral documents and new loan edit to system set-up)
Support the on-going maintenance of the Bank's SBA program and ensure all components remain compliant with all State and Federal Regulatory guidelines.
Prepare, document and process Line of Credit advances upon client and Loan Officer request. Confirm proper approvals and sign-offs have been received in accordance with Loan Policy, complete wire transfer, process internal deposit or provide a check as requested by client.
Assist in the remediation of all exception processing items on a daily basis.
Daily and monthly report review to identify, research and resolve potential loan related issues
Participation Loan processing, balancing and monitoring for bought and sold participation loans.
Process all monetary/General Ledger transactions associated with the new loan set-up, client payments and FASB processing into the core processing system.
Perform required file maintenance within the core processing system with Loan Officer approval.
Obtain current rate indexes, monitor and review adjustable rate loans via reports and notices for Loan Products.
Process board approved loan charge offs on the Core Processing System.
Compile information and prepare month end, quarter end and year end reports for management.
Create, process and maintain accurate accounts and tracking reports for Line Commitments.
Process and monitor loan modification requests. Responsibilities include interaction with the attorney, review of documents prior to signing for accuracy and completeness. Additionally, upon execution of the documents, ensure that appropriate fees are collected, documents are complete and accurate and core processing system is updated accurately and appropriately based on document interpretation.
Respond to internal and external client inquiries and issues. Research records to determine problems and make appropriate corrections, if necessary. Provide information within the scope of knowledge and authority in accordance with the Bank's internal and external client service standards and regulatory guidelines.
Process Client initiated and e-Oscar initiated credit bureau disputes, research credit disputes and submit credit bureau corrections as needed.
Set up, track and monitor UCC fillings to ensure lien perfection and prevent lapses in filing.
Assist with audit requests to include compiling, reviewing and submitted documentation requests as needed.
Other duties as assigned.
OPERATIONAL RISK:
Review processes and procedures identifying opportunities to enhance service delivery, optimize workflows and enhance operational effectiveness and efficiencies while minimizing risk; Present ideas for discussion and implementation approval.
Ensure operational processes are in-line with the Federal and State regulatory frameworks and Bank policies and procedures.
Continually assess front to back, key process controls that effectively mitigate the Bank's operational risk and make suggestions to Management for any improvements to more effectively manage inherent risk.
COMMUNICATIONS:
Build and develop strong productive relationships with all key internal stakeholders to ensure efficiency, client satisfaction, compliance and cost management.
Actively support and promote a culture of change and ensure day-to-day service quality is maintained through periods of strategic change.
Excellent verbal and written communication skills.
PROJECT MANAGEMENT/VENDOR MANAGEMENT:
Must be able to function within a team of skilled professionals including goal setting and performance management, sharing knowledge and experience, provide guidance and collaborate with internal and external business partners to meet project goals and deadlines.
OTHER REQUIREMENTS:
Attend Compliance/Regulatory webinars for a full understanding of Lending Regulation and Compliance Requirements
Critical and Strategic thinker with a strong attention to detail.
Strong problem solving, analytical and decision-making skills. Demonstrates ability to work independently on routine to semi-complex issues and projects. High regard for important details, with excellence in attention to detail, to assure accuracy in every transaction, report and /or process; detect errors, follow through on corrections and details.
Represents the interests of the Bank by participating in various community and civic activities.
KEY QUALIFICATIONS:
Ability to work in a high activity/fast paced environment while managing associated stress.
Possess excellent organizational skills and ability to work independently.
Ability to handle ambiguity, juggle many tasks at once and quickly shift from one situation to another.
Ability to identify, research, troubleshoot and analyze problems and determine action plans to address root cause.
Documenting process flows and creating procedures for the functions performed.
Shares knowledge of processes and systems with new analysts.
Contributes to the development of re-engineering methods to improve processes, reduce risks, increase controls and/or increase client satisfaction.
Experience and/or willingness to learn to create and generate various operational, management and adhoc reports through Cognos is a plus.
Excellent communication skills, listening and negotiation skills in order to articulate ideas and thoughts clearly through various means, including written and oral communications with all levels of the organization.
Build positive working relationships with business partners to enhance the client experience.
Demonstrate commitment to providing effective client service by seeking to understand clients, internal and external, requirements and addressing their concerns.
DIGITAL LITERACY:
The ability to use data, information, and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills
Information, data, and content
Teaching learning and self-development
Communication, collaboration, and participation
Digital identity, safety, and security
Technical proficiency with all bank products
Awareness and interest in new technology
Creation, innovation, and research
EDUCATION REQUIRED : 2 Year College Degree or equivalent work experience.
EXPERIENCE REQUIRED : One year to three years of similar or related experience. Superior client service skills are required, preferably within the Banking industry. Significant proficiency using Microsoft Office Products, including Word, Excel, Outlook, and One-Note is required. Advanced reporting tool and Adobe Acrobat experience is a plus.
*Compensation: Compensation is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Ascend Bank is an equal opportunity employer and offers equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, disability, and veteran status.
Applicants requiring reasonable accommodation in the application process should notify Human Resources.
Ascend Bank participates in E-Verify.
EOE/AA/M/F/D/V
$54k-69k yearly est. Auto-Apply 34d ago
Technology Analyst - Java (Healthcare Domain)
Avance Consulting Services 4.4
Operations analyst job in Hartford, CT
Hi, I hope you are doing good. I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further.
Role: Technology Analyst - Java (Healthcare Domain)
Duration: Full TIme
Location: Hartford, CT
Qualifications
Basic
• Bachelor's degree or foreign equivalent required. Will also consider three years of relevant work experience in lieu of every year of education
• At least 2 years of experience with Information Technology.
Preferred
• At least 2 years of experience in Java/J2EE Technology and Frameworks.
• At least 2 years of working experience on different J2EE frameworks like Struts, Spring MVC, etc.
• At least 2 years of experience in development tools like Eclipse, WebSphere application server, etc.
• At least 2 years of experience in software development life cycle.
• At least 2 years of experience in translating functional/non-functional requirements to system requirements.
• Experience and understanding of in Production support and performance engineering.
• Ability to work in team environment and client interfacing skills.
• Analytical skills to identify root cause and come up with solutions/alternatives
• Experience in HealthCare domain
• Hands on experience on Web Services - SOAP and/or RESTful
• Experience in any of the Database, writing queries/procedures like DB2/Oracle/SQL Server, etc.
• Experience in Waterfall and Agile projects
• Experience and desire to work in a Global delivery environment
About Client:
A Global IT consulting firm with several large customer engagements across US. It provides strategic business consulting, technology,engineering and outsourcing services to help clients leverage technology and create impactful and measurable business value for every IT investment.
About Us:
Avance Consulting Services is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies. This is a very urgent role. Apply NOW with your updated resume in word format
Qualifications
• Bachelor's degree or foreign equivalent required. Will also consider three years of relevant work experience in lieu of every year of education
Additional Information
All your information will be kept confidential according to EEO guidelines.
$75k-108k yearly est. 60d+ ago
FP&A Analyst
Creative Financial Staffing 4.6
Operations analyst job in East Hartford, CT
A client of CFS is currently hiring for an FP&A Analyst
Why Work Here?
Stable organization with strong financial leadership and clear strategic direction
Exposure to business decision-making and collaboration across departments
Opportunity to build analytical skills while supporting real-time business initiatives
Responsibilities of the FP&A Analyst
The FP&A Analyst will support budgeting, forecasting, and variance analysis
Assist leadership with financial reporting and performance tracking
The FP&A Analyst will help analyze trends and provide insights to support decision-making
Maintain and improve financial models and reports
Preferred Qualifications of the FP&A Analyst
The FP&A Analyst should have some experience working with financial data, analysis, or reporting in a corporate environment
Must be a collaborative team player with strong attention to detail
Salary: $70-85k
FP&A Analyst
$70k-85k yearly 1d ago
Loan Servicing Operations Support Analyst II
Guilford Savings Bank 3.8
Operations analyst job in Wallingford, CT
Responsible for administration and product support of routine to semi-complex analytical, administrative research, creating and maintaining management tracking reports and data entry functions related to residential, consumer and commercial loans minimizing risk to the bank. This position requires a strong understanding of local, state, and federal lending compliance and regulations. Additionally, the Loan Servicing Operations Support Analyst II will be expected to identify and assist in implementing new projects that align with the banks' strategy of increased efficiency and prudent growth while paying attention to detail from a risk control perspective to mitigate monetary and reputation risk for the bank. The analyst will provide operational guidance and support to Loan Servicing Operations Support Analyst I team members.
Reporting to the Loan Servicing Operations Manager the Loan Servicing Operations Support Analyst II will ensure the efficient operation and servicing of the Bank's Commercial, Residential and Consumer Loan portfolios to include servicing and reporting of participation, FNMA loans, escrow administration, new loan set-up, flood, hazard and private mortgage insurance monitoring and tracking. Support monitoring and resolving issues and establishing appropriate controls over use of the core and ancillary systems by increasing operational efficiency and providing guidance to peers and Colleagues within the Department. Assist in identification, control and modification of operational risks associated with Loan Servicing. Maintain a strong knowledge of regulation and law, loan accounting requirements and interpret, implement and administer company policies, procedures, manuals and systems to ensure proper controls are in place to maintain compliance with all applicable regulations.
This position is responsible for helping to identify make recommendations on such items as improved efficiencies, policies and procedures, actions to achieve plans and the like. The ideal candidate will be versed in process improvement and efficiencies and operate with a keen eye towards strong and effective internal controls while driving a client first culture within their areas of responsibility.
GENERAL DESCRIPTION OF DUTIES:
Maintains internal operational and financial controls and ensures they meet bank standards.
Demonstrates a good working knowledge of the processes and procedures and the ability to identify and implement process improvement opportunities.
Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and external clients.
May provide guidance and direction to less experienced team members.
Provide hands-on assistance to team members while serving as an escalation point for the operation's client issues and complaints.
Offer guidance to the management team in such areas as real-time operational performance, ensuring that service level targets are achieved as set by the business.
Project Management/Process owner driving initiatives, recommend improvements in business processes and ensure optimal resource utilization and audit compliant administrative process and strategy
Able to prioritize and complete daily work to meet deadlines and goals.
Subject Matter Expert for UAT with concentration in loan parameter review, maintenance, and testing
Ensures compliance with Real Estate Settlement Procedures Act (RESPA) requirements as they pertain to Initial and Annual Escrow Statements
Maintains knowledge and expertise in Loan Servicing Operations and services processes, supporting applications and their interfaces
Assist with annual Core release testing and implementation
Assist with End of Year review quality assurance related tasks
Must be able to work flexible hours and/or extended hours.
Completes all required online compliance training as assigned in a timely manner.
Assist with audit requests to include compiling, reviewing and submitted documentation requests as needed.
Other duties as assigned.
Page Break
OPERATIONAL RISK:
Review processes and procedures identifying opportunities to enhance service delivery, optimize workflows and enhance operational effectiveness and efficiencies while minimizing risk; Present ideas for discussion and implementation approval.
Ensure operational processes are robust and in-line with the risk, Federal and State regulatory frameworks and Bank policies and procedures.
Continually assess front to back, key process controls that effectively mitigate the Bank's operational risk and make suggestions to Management for any improvements to more effectively manage inherent risk.
COMMUNICATIONS:
Build and develop strong productive relationships with all key internal and external stakeholders to ensure efficiency, client satisfaction, compliance and cost management.
Actively support and promote a culture of change and ensure day-to-day service quality is maintained through periods of strategic change.
Excellent verbal and written communication skills. Ability to create influential documents, presentations and group or team facilitation.
PROJECT MANAGEMENT/VENDOR MANAGEMENT:
Speak to Departmental timelines and key activities as well as indirect impacts on other areas within the Bank on specific change management initiatives.
Must be able to function within a team of skilled professionals including goal setting and performance management, sharing knowledge and experience, provide guidance and collaborate with internal and external business partners to meet project goals and deadlines.
OTHER REQUIREMENTS:
Attend Compliance/Regulatory webinars for a full understanding of Lending Regulation and Compliance Requirements
Critical and Strategic thinker with a strong attention to detail.
Strong problem solving, analytical and decision-making skills. Demonstrates ability to work independently on complex issues and projects. High regard for important details, with excellence in attention to detail, to assure accuracy in every transaction, report and /or process; detect errors, follow through on corrections and details.
Represents the interests of the Bank by participating in various community and civic activities.
KEY QUALIFICATIONS:
Ability to work in a high activity/fast paced environment while managing associated stress.
Possess excellent organizational skills and ability to work independently.
Ability to handle ambiguity, juggle many tasks at once and quickly shift from one situation to another.
Ability to identify, research, troubleshoot and analyze problems and determine action plans to address root cause.
Documenting process flows and creating procedures for the functions performed.
Shares knowledge of processes and systems with new analysts.
Contributes to the development of re-engineering methods to improve processes, reduce risks, increase controls and/or increase client satisfaction.
Experience creating and generating various operational, management and adhoc reports through Cognos is a plus.
Excellent communication skills, listening and negotiation skills in order to articulate ideas and thoughts clearly through various means, including written and oral communications with all levels of the organization.
Build positive working relationships with business partners to enhance the client experience.
Demonstrate commitment to providing effective client service by seeking to understand clients, internal and external, requirements and addressing their concerns.
LEADERSHIP PHILOSOPHY:
Empower & Support: Prioritize employees' growth by providing resources, mentorship, and opportunities for success.
Lead with Integrity: Foster a culture of trust, transparency, and ethical decision-making.
Encourage Collaboration: Fostering an environment that leverages collaboration, innovation, and accountability to achieve strategic goals
DIGITAL LITERACY:
The ability to use data, information, and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills
Information, data, and content
Teaching learning and self-development
Communication, collaboration, and participation
Digital identity, safety, and security
Technical proficiency with all bank products
Awareness and interest in new technology
Creation, innovation, and research
FUNCTION SUPERVISED: None
LIST OF POSITIONS SUPERVISED: None
EDUCATION REQUIRED: Bachelor's degree or equivalent work experience.
EXPERIENCE REQUIRED: 4-6 years of similar or related experience, minimum of 3 years of experience in Loan Servicing or related areas preferred. Superior client service skills are required, preferably within the Banking industry. Significant proficiency using Microsoft Office Products, including Word, Excel, Outlook, and One-Note is required. Advanced reporting tool and Adobe Acrobat experience is a plus.
MANAGERIAL RESPONSIBILITY: Has no supervisory/managerial responsibilities.
*Compensation:
Compensation is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Ascend Bank is an equal opportunity employer and offers equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, disability, and veteran status.
Applicants requiring reasonable accommodation in the application process should notify Human Resources.
Ascend Bank participates in E-Verify.
EOE/AA/M/F/D/V
How much does an operations analyst earn in Manchester, CT?
The average operations analyst in Manchester, CT earns between $41,000 and $89,000 annually. This compares to the national average operations analyst range of $44,000 to $90,000.
Average operations analyst salary in Manchester, CT
$61,000
What are the biggest employers of Operations Analysts in Manchester, CT?
The biggest employers of Operations Analysts in Manchester, CT are: