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  • Operations Coordinator - Real Estate Lending

    Caroline Lending LLC

    Operations analyst job in Houston, TX

    Caroline Lending LLC is seeking an Operations Coordinator to join our growing team in Houston. This role is ideal for a highly organized, tech-savvy individual who enjoys working in a fast-paced, digital environment where accuracy, problem-solving, and initiative are valued every day. Caroline Lending is a direct commercial real estate lender originating construction and land development loans in 17 states. We're not brokers-we're operators. Every loan, property, and borrower is managed through in-house data systems and digital workflows. Our environment is collaborative, transparent, and powered by technology. What You'll Do Manage and update in-house data systems (FileMaker Pro, Excel, and proprietary tools). Track and document details of active loans, insurance policies, and construction projects. Communicate with borrowers, vendors, and internal teams through Outlook and other digital platforms. Coordinate and verify documents across multiple parties to ensure accuracy and compliance. Assist with expense tracking, project monitoring, and operational reporting. Learn new processes quickly and continuously improve them. What We're Looking For Proficiency with Microsoft Excel, Word, and Outlook (intermediate to advanced level). Comfort working in database environments (FileMaker experience a plus). Detail-oriented mindset with strong organizational and problem-solving skills. Ability to work independently, manage multiple priorities, and meet deadlines. Excellent written and verbal communication skills. Strong sense of ownership and intellectual curiosity-someone who enjoys figuring things out. About the Environment We operate in a bright, open office at Greenway Plaza with a collaborative, results-driven culture. We invest heavily in technology and training, and we value intelligence and initiative over credentials or titles. If you thrive on learning and enjoy making systems run more efficiently, you'll fit right in here. Why You'll Love Working Here High-tech tools and a flat, collaborative structure. Competitive compensation with room to grow. Real responsibility from day one-your work directly impacts our lending operations. An energetic, modern environment where people take pride in precision and performance. Application Note Local Houston applicants only, please. This is an in-office position located at Greenway Plaza.
    $34k-52k yearly est. 6d ago
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  • FTR Analyst

    L.Knighton

    Operations analyst job in Houston, TX

    We are hiring an FTR Analyst to join our collaborative trading platform, with a pathway to a trading role. Analysts support trading across multiple US power markets, with current hiring focused on MISO, SPP, and PJM. Ideal Candidate Profiles: Profile 1: Power Market / Congestion Analyst Experience with congestion fundamentals Understanding of nodal pricing, transmission constraints, outages, and basis drivers Market experience in MISO, SPP, or PJM strongly preferred Profile 2: Data / Quant-leaning Analyst (FTR interest) Strong data-handling background with an interest in FTRs and power markets Comfortable working with large datasets Willingness to learn market structure and congestion dynamics Additional Information: Familiarity with Python required Collaborative, self-starters Opportunity to grow into a trading role Compensation: $150,000 base + discretionary bonus.
    $150k yearly 6d ago
  • OT Cybersecurity Analyst

    The Jupiter Group, Inc. 3.9company rating

    Operations analyst job in Houston, TX

    The Cybersecurity Analyst is responsible for monitoring, documenting, and supporting the cybersecurity posture of client's IT and OT environments. This role focuses on reviewing and analyzing security alerts, identifying vulnerabilities, maintaining cybersecurity configurations, and escalating potential threats or incidents to senior team members. The analyst leverages data from multiple cyber defense tools (e.g., SIEM, IDS/IPS, firewalls, network traffic logs) to detect, analyze, and mitigate cybersecurity threats across corporate and operational technology networks. Essential Duties & Responsibilities Monitor, detect, identify, and alert on potential cyberattacks, intrusions, anomalous activity, and misuse events Analyze alerts and logs to distinguish malicious activity from normal system behavior Support protection of corporate and operational networks through continuous monitoring and analysis Analyze logs, packets, and security messages from various systems and applications Identify cyber threat tactics, techniques, and methods (TTPs) Identify, document, and help remediate gaps in the organization's cybersecurity posture Test systems for vulnerabilities and support vulnerability management initiatives Document and escalate incidents in accordance with established procedures Respond to urgent cybersecurity events and incidents, including after-hours support as needed Review incidents to determine root cause and operational impact Monitor external threats and hostile content directed toward organizational or partner interests Recommend procedural improvements to support strong cyber hygiene Prepare threat briefings, situational updates, and threat activity reports Track and report on adversarial activity across enterprise environments Environment & Technical Focus Corporate IT network supporting internet access, routing, security policies, and user access Operational Technology (OT) environments supporting building systems such as: HVAC, lighting, and electrical systems Access control and CCTV Building automation and scheduling systems Medium-sized, distributed campus environment with fiber-optic infrastructure Multiple building environments, each operating as an isolated network within a single domain Exposure to log collection, remote troubleshooting, and system monitoring across both IT and OT systems Education & Required Experience Associate's or Bachelor's degree in business, technology, or a related field preferred 3-5 years of experience in IT security or cybersecurity Experience with SIEM platforms, IDS, and IPS technologies Experience working with logs, network packets, and security event data Basic scripting skills (Python, PowerShell, Bash) Experience with vulnerability management and testing Experience with network packet analysis Experience with log analysis and log management Experience with cloud security management interfaces Experience with enterprise authentication systems (e.g., Active Directory, IAM platforms) Incident handling and response experience preferred Working knowledge of: Core cybersecurity concepts (CIA triad, encryption, risk management) Networking protocols and traffic flow Cybersecurity threats, vulnerabilities, and threat hunting Cybersecurity laws and regulations Familiarity with security frameworks such as NIST and MITRE ATT&CK preferred Understanding of differences between IT and OT network environments Experience working on project teams; project management exposure preferred Intermediate understanding of threat intelligence research and methodologies Familiarity with adversarial TTPs
    $47k-74k yearly est. 6d ago
  • Retail Business Analyst

    Richard, Wayne & Roberts 4.3company rating

    Operations analyst job in Houston, TX

    We are partnering with a fast-growing energy technology company building a commercial & industrial (C&I) retail power business. This is an opportunity to join a small, high-impact team at an early growth stage, with direct exposure to leadership and meaningful influence on business decisions. This role is ideal for an analyst who wants to move beyond static reporting and play a true decision-support role across pricing, supply, and financial performance. What You'll Do Support senior leadership with business and financial analysis tied to pricing, supply, and performance Analyze monthly P&L results, identify drivers of gains/losses, and explain what changed and why Evaluate pricing models, hedging decisions, and load forecasting accuracy Partner closely with engineering, operations, and supply teams to understand data sources and business processes Translate raw data into clear, actionable insights that inform future decisions Help improve and scale early-stage dashboards, models, and analytical workflows Data & Tools Data sourced across spreadsheets and SQL-based databases (including Google BigQuery) Early-stage dashboards and analytics infrastructure with room to build and improve Heavy use of SQL and spreadsheets; Python experience is a plus
    $60k-94k yearly est. 3d ago
  • Field Operations Coordinator

    Amrize

    Operations analyst job in Spring, TX

    We're seeking a Field Operations Coordinator who's ready to put your skills to work on projects that matter - and build a career with a company that's building North America. Job Title: Field Operations Coordinator | Req ID: 15597 | HR Contact: Julia Morgan SANTAELLA| Location: Spring Office TX ABOUT THE ROLE This role will focus on operational and field-related costs tied to Special Projects, including fleet, plant, and logistics spend. The position will audit historical costs, validate usage and allocation, identify inefficiencies, and provide actionable recommendations to improve operational cost discipline. This position is located in Spring, TX. WHAT YOU'LL ACCOMPLISH Conduct a 12-month legacy audit of operational spend across all Special Projects beginning January 2026 Review maintenance records, work orders, and parts invoices Reconcile purchases with asset usage and maintenance activity Audit logistics costs including internal fleet and third-party hauling Identify inefficiencies, repeat failures, and non-standard practices Develop asset-level and project-level cost summaries Provide actionable recommendations for operational cost controls Demonstrating a commitment to communicating, improving, and adhering to health, safety, and environmental policies in all work environments and areas. Promotes a culture of safety and exhibits these behaviors. Other responsibilities as assigned. WHAT WE'RE LOOKING FOR Education: Bachelor's degree in Operations, Engineering, Supply Chain, Finance, or equivalent experience. Required Work Experience: 3-6+ years of experience in operations, maintenance, or logistics auditing Additional Requirements: Strong understanding of fleet and plant cost structures Advanced Excel and analytical skills Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests. WHAT WE OFFER Competitive salary Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings Medical, Dental, Disability and Life Insurance coverage Holistic Health & Well-being programs Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care Vision and other Voluntary benefits and discounts Paid time off & paid holidays Paid Parental Leave (maternity & paternity) Educational Assistance Program Dress for your day! Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We thank all applicants for their interest; however, only those selected for an interview will be contacted. BUILDING INCLUSIVE WORKSPACES At Amrize, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you'll have the chance to build your ambition! Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email recruiting-accommodations@amrize.com. This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process. While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.
    $34k-52k yearly est. 3d ago
  • Power Analyst

    Gameface Associates Ltd.

    Operations analyst job in Houston, TX

    Product Analyst US Power Houston / Hybrid (1 day a week min, more if preferred) NB - Please only apply to this job if you have knowledge and genuine interest in the energy and financial sector. A strong understanding of US power market fundamentals is mandatory. The client and bigger picture Our client is a world leader in global energy and environmental intelligence, providing a high-quality platform that generates actionable insights for financial institutions. The business fuses and creates data sets derived from satellite imagery and multiple sources to help clients anticipate market moves in a volatile market. The US represents a major growth opportunity, and the business is strategically focused on serving hedge funds and commodity traders. With electricity becoming the "new oil," this role offers a chance to be instrumental in capturing market value and building the US growth engine. You will join a dynamic local team, work under the leadership of the US Senior Product Manager and work with a highly skilled global product and analyst team. About you With 3+ years of relevant industry experience, you are seeking a role that is highly client and market-facing. You may currently be working at a data provider, utility company, or trading house. You are attracted to a fast-moving, scale-up environment where self-starters thrive. You are quantitatively inclined and comfortable with data analysis (strong Excel, or some SQL or Python is a bonus). Your background must include a strong understanding of US power market fundamentals, specifically regarding supply and demand, grid interconnection, and capacity forecasts. An interest in how products are built and developed is essential. Role and Responsibilities This role will see you partner closely with the commercial and product teams, acting as an expert voice so the business can drive revenue growth and position the platform as the go-to data partner for US power market players. Act as a thought partner to clients and prospects, helping them connect insights to market moves and investment opportunities in the power sector. Work hand-in-hand with the sales team to showcase data value through impactful content, demos of the platform, and discussions. Analyze trends across US power markets-specifically solar, battery storage, and data canters-using the platform's unique geospatial and AI data. Act as the voice of the market internally, gathering customer feedback to suggest new features and prioritize the product roadmap. Produce compelling content, including market commentary and reports, that showcases the product's edge and drives market engagement.
    $61k-86k yearly est. 2d ago
  • Junior Analyst

    Ntech Workforce

    Operations analyst job in Houston, TX

    Need to qualify online Glider Assessment. Pay Rate: $23/hr on W2 Terms of Employment: • W2 Contract, 12 Months (Possible Extension) is Remote but would require occasional office visits for meetings Overview: This role is open to entry-level candidates with one to three years of work experience and a Bachelor's degree. Candidates with customer care experience, analytical skills, and the ability to collaborate and provide feedback have historically been successful in this role. Responsibilities include: • Data entry, utility outreach, prioritizing customer requests, and meeting weekly metrics. • Data entry tasks, handling utility outreach, and prioritizing incoming customer requests, including bill inquiries and payment escalations Required Skills & Experience: • Bachelor's Degree. • 1-3 years of work experience that includes customer facing responsibilities and/or operations support for a customer. • Accuracy in handling customer requests and payments is crucial due to the heavy data entry nature of the role • Good customer service experience is essential for interacting with both internal and external stakeholders, including utilities and customers. • Must meet weekly metrics and deadlines, ensuring timely onboarding of customers onto the platform • Ability to effectively adapt to changes in the work environment, manage competing demands and navigate frequent change, delays or unexpected events. • Ability to prioritize and work on multiple projects within established timelines and work effectively under pressure. • Ability to identify issues, gather and analyze information, identify the root cause in a timely manner, and maintain confidentiality as required • Effective collaboration with others and a positive and supportive attitude. • Proficient skills with Excel (Pivot tables, vlookup, etc.preferred) • Proficiency in computer applications (e.g., Outlook, Word, Excel, PPT) and ability to work in multiple programs simultaneously. • Exceptional oral communication, speaking clearly and persuasively in varied situations, and exceptional written communication skills.
    $23 hourly 3d ago
  • Analyst - Shop Business Services

    United Airlines 4.6company rating

    Operations analyst job in Houston, TX

    Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. **Description** At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. **Job overview and responsibilities** + Responsible for partnering with the Manager and Supervisors of the shops to support the operation and meet organizational goals + Directly responsible to perform routine reporting for analysis and metrics of shop turnaround times, volume impact and budgetary requirements to support the operation + Assist the shop and Sr. Analyst in Cost benefit analysis for repair vs. buy plus justifying equipment and tooling purchase to support in house repairs + Support forecast process as well as yearly budget/ volume and unit rate planning + Project management + Provide analysis and input to weekly and monthly control towers + Interact business partners to drive results and deliver solutions + Utilize Daily Shop Operations reports and provide shop priorities - what needs to be worked to help shop supervisors plan, assign, and execute + Keep the pulse on shop turn times and OT delivery + Facilitates data and metric reviews with Shop Leads and Supervisors to ensure accurate data + On-going follow-up on shop units with the shop team to ensure timely escalation of issues and resolution to meet or exceed turn times + Include timely and accurate updates on shop due by dates and status updates to reflect true status of the shop units + Reviews, identifies, and resolves discrepancies related to data and various reports + Timely processing of invoices for outside vendor units + Review and analyze supplier performance, follow-up to ensure they meet the planned turn times + Manage and coordinate Quote approvals for units that go to vendor + Look for opportunities for exchanges vs. repairs when working with suppliers **Qualifications** **What's needed to succeed (Minimum Qualifications):** + Bachelor's degree in business or finance or 4 years of relevant work experience + Strong working knowledge of Windows, Excel, Word, PowerPoint, and Outlook + 2 - 4 years of operational or analytical experience + Ability to work in fast pace operational shop environment + Ability to prioritize and make decisions + Perform with limited to moderate supervision + Make recommendations to existing processes to help streamline work and efficiency + Must be legally authorized to work in the United States for any employer without sponsorship + Successful completion of interview required to meet job qualification + Reliable, punctual attendance is an essential function of the position **What will help you propel from the pack (Preferred Qualifications):** + Master's degree in business or finance + Project management skills and knowledge of continuous improvement tools and techniques The base pay range for this role is $66,500.00 to $86,616.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
    $66.5k-86.6k yearly 4d ago
  • Campaign Operations Analyst I

    NRG Energy, Inc. 4.9company rating

    Operations analyst job in Houston, TX

    As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future! **Job Summary:** + The Campaign Execution group provides operational analysis and implementation support for Retail mass marketing products, campaigns, key mass customer communications, channels and regulatory activities. The group offers the opportunity to view the "big picture" of retail operations and marketing, as well as develop specialized knowledge in specific areas. + This team is responsible for liaising with IT, Marketing, and Operations to accomplish results for Residential and Small Business/Builder/Multi-family market segments in the Texas ERCOT, East and Canadian markets. Evaluates, analyzes, and manages product, offer, campaigns and projects from idea through launch and designs business processes for ongoing operational support. Successful team members demonstrate skills to effectively address issues across multiple functional groups (e.g. Marketing, Regulatory, Customer Care, Contract Management, Transaction Processing, Billing, IT, Credit/Collections, Online, Telephony, Channel Vendors, Database Operations). + A high degree of initiative and capability to work independently and cross-functionally is a required aspect of this job as well as strong interpersonal communication skills. **Essential Duties/Responsibilities:** + Work collaboratively with cross-functional teams across the organization, especially marketing and sales, to successfully develop timelines and manage end-to-end delivery of retail marketing Residential and Small Business/Builder/Multi/family acquisition and retention campaigns. + Coordinate and execute tasks as required to support campaigns, projects, and product implementations. + Identifies issues when they arise, quickly diagnoses root cause, and implements appropriate solution and escalates accordingly. + Support development of ongoing operational processes for new campaigns where needed, including launch of new functionality, marketing/sales channels, commodity products and prices to market. + Gather, analyze, and document business requirements, business cases and approach documentation for new marketing capabilities and programs. This document includes the recommendations on "how" to implement requested functionality. + Facilitate consensus around system and process changes from key stakeholders to affect timely and complete implementation. Accountable for successful project implementation. + Continually evaluate effectiveness of Campaign Execution processes. Identify and document possible improvement areas and repetitive/repeatable automation opportunities and develop solutions to address them. + Deliver campaign and project status updates to key stakeholders at regular intervals through email communication and hosting face-to-face meetings. + Designs/implements/manages robust processes and/or database solutions to support new business and operational activities. + Monitors key operational metrics and responds as necessary to ensure consistently superior operational performance. + Manage multiple, concurrent projects and able to deliver. + Monitor customer communications for multiple brands - both automated and manual - to ensure compliance with rules, internal policies, and regulatory guidelines. + Perform quality assurance tests to ensure links, image, subject lines, and dynamic elements are functioning correctly. + Manage report development for Campaign Execution in support of campaigns. Working Conditions: + This position is hybrid but may require occasional travel to the NRG office outside of your scheduled in office days especially as special projects arise. This structure is subject to change depending on the latest NRG's policies. + Frequent use of computers, i.e. typing on keyboards, viewing monitors, etc. + Some evening and weekend work may be required as job duties demand. + Minimal travel may be required to support Business Continuity Plan. **Minimum Requirements:** + High School Diploma or equivalent required. Bachelor's degree from an accredited college or university strongly preferred with a focus on operations, computer science, information systems or engineering preferred. + 1-3 years related professional experience. NOTE: If a candidate does not meet these requirements, Success Factors will automatically disqualify the candidate. **Preferred Qualifications:** + Proficient in Microsoft Office products (Word, Excel, Visio, Power Point) and MS Project. + Knowledge of SAP/CRM preferred. + Knowledge of ERCOT, East, and Canada retail competition, customer protection rules, Competitive Retailers preferred. **Additional Knowledge, Skills and Abilities:** + Work effectively and build relationships with people at all levels. + Comfortable working with cross-functional business team composed of people with diverse backgrounds. + Attention to detail with organizational and problem-solving skills. + Exhibit technical and analytical aptitude. + Excellent communications skills, both written and verbal. + Demonstrate strong work ethic. + High level of honesty and integrity. + Handle multiple tasks simultaneously. + Makes good judgments/decisions. + High initiative. + Results-oriented. **Physical Requirements:** + Required to sit and/or stand at desk for extended periods of time. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent.
    $65k-98k yearly est. 47d ago
  • CX Operations Analyst | IFS Copperleaf - 1 Year Contract

    Ifs 3.9company rating

    Operations analyst job in Houston, TX

    IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters-at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge. At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust. We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view. By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world. We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference. If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS. Job Description IFS Copperleaf 's software helps some of the world's largest firms make better strategic decisions. We have a track record of delivering award-winning, industry-changing solutions that enable our clients to build more resilient and sustainable infrastructure. The CX Operations Analyst plays a key role in supporting the Customer Experience (CX) organization through financial tracking, KPI monitoring, and data-driven insights. This is a hands-on, tactical analyst role focused on executing reporting, performance tracking, and data analysis to improve efficiency, profitability, and customer outcomes. The role partners closely with Finance, Delivery, and CX leadership to ensure business decisions are grounded in accurate and actionable data. This is a 1 year term contract role. KPI Management and Reporting Develop, maintain, and improve dashboards to monitor CX KPIs - including customer retention, adoption, satisfaction, and project profitability. Consolidate and validate data from multiple systems to ensure accuracy and consistency. Prepare recurring performance reports and ad hoc analyses to support management reviews and business decisions. Data and Process Enablement Support process improvements that simplify and standardize CX reporting and analytics. Ensure data integrity across financial and operational systems (e.g., IFS Cloud, Salesforce, NetSuite, Power BI). Collaborate with IT and operations teams to automate reporting workflows and enhance visibility into customer and project performance. Cross-Functional Collaboration Partner with Customer Success, Delivery, Product, and Finance teams to align operational metrics with business objectives. Provide analytical support during CX performance reviews, forecasting cycles, and business planning sessions. Contribute to special projects focused on improving customer experience performance and efficiency Financial and Operational Support Partner with the CX Finance Business Partner to support CX financial performance tracking, including revenue, cost, and margin trends. Assist in monthly and quarterly reporting, providing data consolidation and analysis to support budgeting, forecasting, and performance reviews. Assist in conducting variance analysis to identify key drivers behind deviations from budget and forecast. Prepare data-driven summaries and insights to support profitability and efficiency discussions. Qualifications Bachelor's degree in Business Administration, Finance, Economics, Data Analytics, or a related field. 3-5 years of experience in financial or operational analysis, ideally within software, SaaS, or professional services. Strong analytical and problem-solving skills, with proficiency in Excel and Power BI (or similar BI/reporting tools). Familiarity with financial systems (e.g., NetSuite) and CRM/project tools (e.g., Salesforce, Mavenlink). High attention to detail and data accuracy; ability to manage multiple priorities effectively. Excellent communication skills, with the ability to translate complex data into clear insights. Additional Information What We're Offering Salary Range: $80,000 to $95,000 annually M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace. Interested candidates should apply at: ******************************** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer
    $80k-95k yearly 3d ago
  • Campaign Operations Analyst I

    It Works 3.7company rating

    Operations analyst job in Houston, TX

    As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future! Job Summary: The Campaign Execution group provides operational analysis and implementation support for Retail mass marketing products, campaigns, key mass customer communications, channels and regulatory activities. The group offers the opportunity to view the “big picture” of retail operations and marketing, as well as develop specialized knowledge in specific areas. This team is responsible for liaising with IT, Marketing, and Operations to accomplish results for Residential and Small Business/Builder/Multi-family market segments in the Texas ERCOT, East and Canadian markets. Evaluates, analyzes, and manages product, offer, campaigns and projects from idea through launch and designs business processes for ongoing operational support. Successful team members demonstrate skills to effectively address issues across multiple functional groups (e.g. Marketing, Regulatory, Customer Care, Contract Management, Transaction Processing, Billing, IT, Credit/Collections, Online, Telephony, Channel Vendors, Database Operations). A high degree of initiative and capability to work independently and cross-functionally is a required aspect of this job as well as strong interpersonal communication skills. Essential Duties/Responsibilities: Work collaboratively with cross-functional teams across the organization, especially marketing and sales, to successfully develop timelines and manage end-to-end delivery of retail marketing Residential and Small Business/Builder/Multi/family acquisition and retention campaigns. Coordinate and execute tasks as required to support campaigns, projects, and product implementations. Identifies issues when they arise, quickly diagnoses root cause, and implements appropriate solution and escalates accordingly. Support development of ongoing operational processes for new campaigns where needed, including launch of new functionality, marketing/sales channels, commodity products and prices to market. Gather, analyze, and document business requirements, business cases and approach documentation for new marketing capabilities and programs. This document includes the recommendations on “how” to implement requested functionality. Facilitate consensus around system and process changes from key stakeholders to affect timely and complete implementation. Accountable for successful project implementation. Continually evaluate effectiveness of Campaign Execution processes. Identify and document possible improvement areas and repetitive/repeatable automation opportunities and develop solutions to address them. Deliver campaign and project status updates to key stakeholders at regular intervals through email communication and hosting face-to-face meetings. Designs/implements/manages robust processes and/or database solutions to support new business and operational activities. Monitors key operational metrics and responds as necessary to ensure consistently superior operational performance. Manage multiple, concurrent projects and able to deliver. Monitor customer communications for multiple brands - both automated and manual - to ensure compliance with rules, internal policies, and regulatory guidelines. Perform quality assurance tests to ensure links, image, subject lines, and dynamic elements are functioning correctly. Manage report development for Campaign Execution in support of campaigns. Working Conditions: This position is hybrid but may require occasional travel to the NRG office outside of your scheduled in office days especially as special projects arise. This structure is subject to change depending on the latest NRG's policies. Frequent use of computers, i.e. typing on keyboards, viewing monitors, etc. Some evening and weekend work may be required as job duties demand. Minimal travel may be required to support Business Continuity Plan. Minimum Requirements: High School Diploma or equivalent required. Bachelor's degree from an accredited college or university strongly preferred with a focus on operations, computer science, information systems or engineering preferred. 1-3 years related professional experience. NOTE: If a candidate does not meet these requirements, Success Factors will automatically disqualify the candidate. Preferred Qualifications: Proficient in Microsoft Office products (Word, Excel, Visio, Power Point) and MS Project. Knowledge of SAP/CRM preferred. Knowledge of ERCOT, East, and Canada retail competition, customer protection rules, Competitive Retailers preferred. Additional Knowledge, Skills and Abilities: Work effectively and build relationships with people at all levels. Comfortable working with cross-functional business team composed of people with diverse backgrounds. Attention to detail with organizational and problem-solving skills. Exhibit technical and analytical aptitude. Excellent communications skills, both written and verbal. Demonstrate strong work ethic. High level of honesty and integrity. Handle multiple tasks simultaneously. Makes good judgments/decisions. High initiative. Results-oriented. Physical Requirements: Required to sit and/or stand at desk for extended periods of time. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent.
    $51k-74k yearly est. 34d ago
  • Commercial Cost Operations Analyst

    HP 4.9company rating

    Operations analyst job in Houston, TX

    Description - The HP Commercial PC Business Unit is driving market-leading innovation and performance in the dynamic Commercial PC Market. To further enable our success, Commercial PC Business Operations has built a Cost Excellence team chartered to take full advantage of HP's capability to drive industry-leading costs into all Commercial PC Products. This critical role will require a solid understanding of Personal Computing design, components, and cost drivers, and will engage heavily with stakeholder organizations to drive cost excellence. If you are our Commercial Cost Operations Analyst in Houston or Taiwan, you will have a chance to: Key Responsibilities: Execute/drive the Cost Management Process focused on end-to-end costs including regular stakeholder reviews and preparation of cost analytics/dashboards to create visibility and drive improvement Engage with stakeholder organizations in R&D, Supply Chain, Procurement, Product Management, and Finance to align product cost targets with product requirements and business objectives before during, and after RFQ processes Support product development processes by creating and managing the ability to analyze cost scenarios under differing design and procurement approaches Working with procurement/supply chain, provides the BPS organization with a better understanding of the impact of future projected costs associated with key commodities, components, and non-material items to support business analysis and planning functions Participate in analysis projects to better understand the cost competitiveness of HP products below the system level, focusing on key technologies, components,and commodities. Enable linkages between product management and supply chain to drive competitive advantage. Are you a high-performer? We are looking for an individual with: First-level university degree or equivalent experience; advanced university degree preferred. Typically 12+ years of experience in cost analysis. Familiar with PC product development process. Identifies cutting-edge analytical tools, models, and methods for making key business decisions. Excellent communication and influencing skills; mastery in English and local language. Excellent internal and external relationship management skills. Extensive knowledge and understanding of how to analyze business problems using Advanced Microsoft Office skills (Excel, PowerPoint, etc.), statistical analysis, and financial modeling. Very Strong project management skills, with the capability to manage cross-functional teams in multiple geographies. Strong business acumen and technical knowledge within the area of responsibility. Very strong understanding of HP's overall supply chain strategy. Excellent understanding of Material Requirements Planning (MRP), ATP, and master scheduling. Excellent understanding of national and international trade requirements to align customs/trade functions with business objectives. Thorough knowledge of inventory modeling and analysis. Strong leadership skills including team-building conflict resolution and management. Excellent understanding of developing and managing a trade compliance program. The pay range for this role is $93,400 to $143,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave (US benefits overview) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Supply Chain & Operations Schedule - Full time Shift - Shift 1, 0% premium (United States of America) Travel - Not Specified Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"
    $93.4k-143.8k yearly Auto-Apply 11d ago
  • Life Policy Holder Services Operations Analyst

    Manhattanlife Insurance & Annuity Company 3.9company rating

    Operations analyst job in Houston, TX

    Who we are: ManhattanLife Insurance and Annuity Company was founded in 1850, the Company's longevity makes it one of the oldest and most reliable health and life insurance companies in the country. Operating successfully for 175 years is a testimony to ManhattanLife's enduring history, and an indicator of the reliability of our future. ManhattanLife's headquarters are in Houston, TX and the company is continually growing with multiple office locations nation-wide. ManhattanLife offers attractive employee benefits starting day one, including immediate coverage under our health, dental and vision plans. We offer flexible schedules, including shortened hours on Fridays, free parking, company-wide events, professional development (LOMA testing) and a company-wide wellness program. Scope and Purpose: We are seeking an Operations Analyst to work in our Life Acquisitions Policy Holder Services team within our busy and growing headquarters and operations office. The Operations Analyst will be responsible for performing a variety of management reports and data automations. The successful analyst will become a resource for data related questions and analysis. Duties and Responsibilities: Determine appropriate methods to analyze operations, relevant information, and data. Identify operational requirements and develop new processes and procedures to enhance operations. Establish and maintain quality standards. Ensure compliance with regulatory standards. Review company policies and business processes. Analyze data and information to identify business opportunities. Review and tests systems for conformance to functional and performance requirements. Review plan codes are setup appropriately in LSP per policy form provisions. Complete policy changes/updates (ie. issue age updates, modal factor overrides, plan code changes). Complete special projects and tasks as assigned. Minimum Qualifications: Bachelor's Degree in Finance, Business Administration, or in a related field preferred. Knowledge, Skills and Abilities: Strong organizational skills with a high attention to detail. Highly proficient in Microsoft Excel and Word. Excellent interpersonal and communication skills, and the ability to work effectively with a wide range of constituencies in a diverse community. Ability to work on own initiative and within tight deadlines, prioritizing in a demanding environment. Ability to work in an open office environment with senior management from various departments. Travel Requirements: This position may require light travel within a ten-mile radius from one office location to another as needed. Professional Development: Establish annual objectives for professional growth. Keep pace with developments in the discipline. Learn and apply technologies that support professional and personal growth. Participate in the evaluation process. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type, and use mouse; reach with hands and arms and talk and/or hear. The employee is required to sit for extended periods of time. The position may require lifting, pulling or moving items weighing upwards of 10 pounds as it relates to office or desk supplies. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee regularly works in an office environment. This role routinely uses standard office equipment such as computers, phones via WebEx, physical phone while in office, and photocopiers when necessary. Other Duties: Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time without notice. AAP/EEO Statement: ManhattanLife prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status. EOE Employer/Vet/Disabled. ManhattanLife values differences. We are committed to fostering an environment that attracts and retains a diverse workforce. With individuals from a variety of backgrounds, ManhattanLife will be better equipped to service our customers, increase innovation, and reduce risks. We encourage the unique perspectives of individuals and are dedicated to creating a respectful and inclusive work environment.
    $52k-72k yearly est. 9d ago
  • Operations Analyst II

    Shell Energy Solutions 4.7company rating

    Operations analyst job in Houston, TX

    Job Title: OPERATIONS ANALYST II Job Code: SES064 At Shell Energy Solutions, we believe there's a better way to power your business and home. Aligned with Shell's ambition to be a significant global power business and to become net zero by 2050, our cleaner, affordable, and simple solutions help companies manage their energy spend and plan their sustainability roadmap - a fresh approach for environmentally conscious businesses that are looking to boost their sustainability credentials. We also have set out to deliver the very best experience to our customers across all our channels. Shell Energy Solutions' mission is to deliver cleaner energy solutions for a brighter tomorrow by guiding customers toward a better energy future, enabling customer choice, and providing market-leading energy solutions. Going above and beyond for our customers is what we're all about and we have set out to deliver the very best experience to our customers across all our channels. But bigger challenges lie ahead, and we need to keep moving forward. Are you ready to help us get there? WHERE YOU FIT IN We are looking for a highly motivated individual with a genuine interest in energy, technology, and a passion to deliver products for a growing company. The B2B Retail Operations Analyst holds an important role in achieving our strategic and operational goals. The role is responsible for monitoring and managing all operational aspects, including but not limited to, day-to-day transaction processes, generating and/or reviewing operational reports, resolving operational issues, performing account reconciliations, identifying/supporting operational efficiencies within the Operations team and with other cross-functional teams, and handling internal/external communications. The ideal candidate must be detail-oriented with excellent analytical and communication skills. The analyst must be well-organized, self-motivated, process-oriented, be able to prioritize and multi-task and thrive in a dynamic, quick-changing environment. Reporting to the Manager, Operations, the role requires a self-motivated, dedicated, and responsible individual with the ability to perform well under pressure. JOB DUTIES & RESPONSIBILITIES Monitor and manage day-to-day operations, including processing of transactions and resolving exceptions to ensure timely and accurate production of enrollments, drops, etc. and invoices for across the SES footprint Review, analyze and take appropriate action on applicable reporting and any issues identified during day-to-day responsibilities Analyze and troubleshoot customer (internal and external) inquiries, issues, and concerns, including working with other departments to resolve and ensure the best customer service interaction possible Review and respond to operations related inquiries in a timely and professional manner Analyze errors/issues to identify the root causes and develop mechanisms to minimize or eliminate future issues Analyze and validate data to provide assurance of accuracy and validity of critical business information. Communicate and resolve issues with utilities, as needed. Utilize problem-solving and multi-tasking skills to manage daily work requirements, along with interruptions of additional requests. Continuously think about methods to improve operational activities and suggest process and system improvements, as needed. Maintain proper documentation of the operations processes and related controls Provide cross-functional support to peers and departments to develop satisfactory end-to end delivery processes and results Collaborate and coordinate with cross functional teams on new initiatives or projects Responsible for backing up other analysts on the team, when necessary Other duties as assigned ESSENTIAL SKILLS AND EXPERIENCE Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree or 3-5 years relevant experience Minimum 2 - 4 years' experience in energy field Knowledge of ERCOT, PJM, MISO, NYISO, NEISO and CAISO markets Knowledge of PUC and/or Utility standards Proficient use of Microsoft Office programs including Word, Outlook, Powerpoint. Strong Excel skills. Strong analytical and problem-solving skills; must be able to provide timely and accurate data analysis. Strong business writing skills and experience developing communication in various formats. Strong interpersonal skills. Learner mindset and eye for continuous improvement needs. Excellent organization and time management skills, with the ability to maintain a strict level of attention to detail. Ability to work well within a team environment and demonstrate a vested interest in team goals and objectives. Excellent interpersonal, verbal, and written communication skills, with the ability to establish and maintain positive and effective working relationships. Self-motivated with the desire to consistently improve performance and gain further knowledge. Ability to meet deadlines, learn quickly, and demonstrate effective problem-solving and follow-up skills. Comply with company policies and procedures. LOCATION AND WORK SCHEDULE Required to be in-person in Houston, TX, through a hybrid workplace environment BENEFITS OF WORKING WITH Shell ENERGY Competitive Compensation Health Care - Medical/Dental/Vision/Prescription Drug Coverage 401(k) with Company Matching Contributions Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) Disability Programs (STD & LTD) Employee Basic Term Life Insurance Generous Vacation & Company Holidays Flexible hybrid working schedule Training and coaching Tuition Reimbursement Paid Parental Leave And much more! SHELL ENERGY VALUES Shell Energy Solutions is a company with shared values. Honesty, integrity, and respect aren't simply a strapline; they are part of everything we do. What's more, Shell Energy Solutions is an equal opportunities company, and we place the highest possible value on the diversity of our people and our inclusive approach. Join us and you'll belong to a world where you are proud of your achievements and propel your career with global opportunities. We care deeply about fostering a truly diverse workplace. *Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.
    $48k-72k yearly est. 4d ago
  • Operational Excellence Center Analyst

    Tetra Technologies, Inc. 4.6company rating

    Operations analyst job in The Woodlands, TX

    TETRA Technologies, Inc. is a global organization whose foundation and strength comes from the drive and dedication of our team members. We value equal employment opportunity to stimulate creativity and innovation in our workforce as we use our collective talents to develop unique solutions to address the world's energy challenges. Founded in 1981, TETRA (NYSE: TTI) is an energy services and solutions company focused on developing environmentally conscious services and solutions that help make people's lives better. With operations on six continents, the Company's portfolio consists of Energy Services, Industrial Chemicals, and Critical Minerals. In addition to providing products and services to the oil and gas industry and calcium chloride for diverse applications, TETRA is expanding into the low-carbon energy market with chemistry expertise, key mineral acreage, and global infrastructure, helping to meet the demand for sustainable energy in the twenty-first century. Visit the Company's website at **************** for more information or connect with us on LinkedIn. Essential Duties: * Follow OEC processes and procedures to ensure safe, compliant, and efficient operations. * Assess pre-job planning and engineering quality prior to job execution. * Monitor real-time operational data to ensure all processes run within OE performance targets. * Identify anomalies, respond to alarms, and contact field operations or dispatch resources when necessary. * Monitor system health across pumps, automation equipment, telemetry, and mechanical components. * Analyze flow rates, pressures, chemical usage, and equipment performance to identify optimization opportunities. * Use KPIs and OE metrics to highlight performance gaps and support increased asset uptime and reduced downtime. * Track and report key OE measures such as SLA compliance, OEE, cost-per-barrel treated, and alarm response times. * Support OE initiatives by identifying inefficiencies and recommending standardized process improvements. * Ensure SCADA, HMI, and monitoring systems are fully functional and validated before each shift. * Maintain accurate logs of alarms, downtime, overrides, and operational events to meet compliance standards. * Prepare daily and post-operation reports summarizing operational insights and improvement recommendations. * Provide regions with trend analysis, dashboards, and actionable insights to support decision-making. * Assist in troubleshooting ESG automation and mechanical system failures through real-time and historical system analysis. * Work with engineering and IT/SCADA teams to test automation logic updates and system enhancements. * Stay current on pump theory, automation systems, and maintenance practices to support technical competency. * Identify opportunities to automate tasks or simplify digital workflows to support OE goals. * Participate in incident reviews, RCAs, and OE-driven improvement initiatives to enhance safety and operational performance. * Create, update, and deliver training materials related to OEC processes, OE best practices, and automation systems. * Comply with all company and customer safety, environmental, and operational policies while maintaining a professional image. Requirements: * EDUCATION: High School Diploma or GED required * EXPERIENCE: 3 - 5 years' experience as an Automation Technician or equivalent experience * TRAVEL: 10% * OTHER: * Submit to and satisfactorily complete pre-employment background, medical, alcohol, and drug screening * Must possess a valid Driver's License * Must be willing to work a rotating 12 hour schedule, including nights and weekends * Bilingual in English and Spanish is strongly preferred Work Environment: The requirements are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. While performing the duties of any field-based position, an employee may be exposed to various outside weather conditions including but not limited to rain, humidity, snow, and/or heat during daytime hours and/or nighttime hours. The noise level in this work environment is usually moderate to loud for extended periods of time.
    $50k-71k yearly est. 9d ago
  • Operations Analyst, Supply Platform

    Arbor 4.3company rating

    Operations analyst job in Houston, TX

    Arbor helps renters, homeowners, and small businesses pay less for electricity. Behind the scenes, Arbor is building an intelligent electricity marketplace to power an abundant electric future. As AI data centers drive a surge in electricity demand, millions of homes and businesses remain trapped with 20th century monopoly interfaces, overpaying by billions while cheap renewable energy goes to waste. Our AI-powered platform aggregates users to unlock wholesale pricing, automatically switches between the best rates, and optimizes usage to align with prices in real time-delivering the same market advantages that were previously exclusive to Fortune 500 companies. We've raised over $20 million from leading investors and have saved over $7.5 million for tens of thousands of homes and businesses. The Opportunity We're looking for an Operations Analyst to make Arbor's supplier operations boringly reliable at scale, and increasingly automated over time. This is a hands-on, high-ownership role at the intersection of Arbor's Supplier Platform, Customer Operations, and Product. You'll own critical operational queues and exceptions across utility account readiness, brokerage, enrollment, and contract synchronization, while turning real-world failure modes into clear signals for product, automation, and system design. This role is central to Arbor's strategy as we scale: operational determinism, high-quality data, and AI-native workflows become compounding advantages. What You'll Do Own end-to-end supply and brokerage operations Manage the operational funnel from utility account creation through broker-ready and brokered status Validate utility account setup, historical usage acquisition, and supplier readiness Track, explain, and systematically reduce drop-offs from account creation → eligibility → brokerage Identify root causes of non-brokerage and partner cross-functionally to eliminate them Produce clear, executive-ready insights on gross-to-net brokerage performance to guide automation and prioritization Run supplier-side operations and exceptions Monitor enrollment success rates and investigate failures Track and resolve cancellations, including process-attributable cancels Serve as the first line of defense for supplier data integrity issues Partner with suppliers, Customer Ops, and Engineering to resolve systemic issues and harden workflows Own contract synchronization health Act as the dedicated owner of Arbor's contract sync queue-one of our most critical operational risk areas Monitor sync health, backlog, and SLA adherence Investigate failures across systems and identify patterns, regressions, and upstream data issues Drive progress toward ≥99% of active contracts synced accurately and on time Build the ops → product → automation feedback loop Identify recurring failure modes, manual work, and operational pain points Quantify impact (volume, frequency, dollars, customer impact) rather than relying on anecdotes Partner with Product and Engineering to define requirements, validate fixes, and measure post-launch impact Design and apply AI-assisted workflows and lightweight automations to reduce cycle time and human effort Help move work from humans → systems → automation, quarter by quarter What You Bring Strong analytical instincts and comfort working with messy, real-world operational data An operator's mindset: biased toward root cause analysis and systemic, durable fixes High attention to detail without losing sight of business impact and customer outcomes Comfort owning queues, ambiguity, and unresolved problems end to end Clear communication skills, you can synthesize noise into signal for Product, Engineering, and Ops partners AI-native operator: experience using and managing AI tools to scale operational workflows; automating analysis, reducing manual queue work, and increasing throughput and determinism without linear headcount growth Curiosity about how systems break and motivation to make them reliable, not dependent on heroic one-off saves Experience in energy markets is a strong plus, but not required if your instincts and ownership mindset are strong. Compensation & Work Setup Competitive salary + meaningful equity + benefits Remote-friendly with close collaboration across Supply Platform, Product, and Customer Ops
    $44k-61k yearly est. Auto-Apply 18d ago
  • Crude Ops Support - Settlements Analyst

    Insight Global

    Operations analyst job in Houston, TX

    The Operations Support Team is responsible for the end to end settlement activity for the Crude Trading business. The Operations Support Analyst is responsible for the resolution of volumetric and pricing issues that arise during the settlement process. This will involve daily communications with the Customers, Traders, Lease, and Inventory as well as detailed analysis and interpretation of volume allocations and revisions, understanding contracts, and complex contractual pricing components. It is essential for the analyst to exercise good business judgment and to make prudent business decisions in order to resolve any disputes with customers in a timely manner. The successful candidate must be an effective communicator and must show the initiative and motivation necessary to complete job functions. They must understand the flow of volumes, transportation activity, lease processes, finance and accounting of contracts as well as work through multiple systems that require a technical mindset. The Operations Support Analyst must be able to interpret crude trading contracts; which involves the detailed analysis of crude oil purchases and sales with Shell Affiliates and third parties, understand pipeline logistics. Duties include resolving any volumetric or pricing issues to the net settling of all domestic and international crude oil sales and purchases, pipeline and trucking contracts. This role can be measured through the following accountabilities: - Ensure transactions are strictly governed by contracts including related crude oil provisions such as differentials, gravity penalties, and allocations - Ability to understand contractual components, including complex pricing deals and quality banks as well as pipeline systems - Understanding the analysis of allocated volumes and revisions to ensure data integrity - Analysis and verification of complex accounting deals, quarterly quality bank statements, and pipeline statements - Analysis/research of unsettled items in both Endur and TSAP - Analysis of paid items from Ecap and RADAR - Pursue collection with counterparty for disputed outstanding receivables and analysis of payable open line items with customer - Interaction with internal (schedulers, contract admin, traders, lease analysts, etc) and external (third party) customers. Perform monthly audits of Settlement Analysts' Status of Accounts - Operates in compliance with all documented SOX controls We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements 2-4 years of experience in crude settlements OR crude accounting Previous exposure to a fast paced, high energy and extremely demanding trading environment is an asset Systems knowledge OR a strong learning aptitude for new systems in business related applications and tools Fluent with MS Excel with an ability to create pivot tables and macros to integrate and analyze complex data Experience with analysis/reporting on large/complex data sets Accounting and Trading Finance Controls Contracts and Legal Framework skills Experience with analytics/reporting tools (e.g. QlikView, Tableau, Spotfire) Endur experience TSAP or GSAP experience Bachelor's degree
    $55k-84k yearly est. 2d ago
  • Junior/Intermediate Behavioral Change Management (BCM) Analyst

    Cygnus Professionals 3.2company rating

    Operations analyst job in Bellaire, TX

    Role Description: Role The Junior/Intermediate Behavioral Change Management (BCM) Analyst assists in the creation and implementation of change management plans that maximize stakeholder engagement and minimize resistance to change. The Junior/Intermediate BCM Analyst focuses on the people side of change involving changes to systems, technology, and business processes. This role requires good people skills and ideally has Behavioral Change Management experience and a good working knowledge of the Oil & Gas industry. This role will also be involved with project coordination and administration tasks such as making travel arrangements for project team members, contacting stakeholders to disseminate or gather information, collate documentation and training materials, set up project team meetings, and similar responsibilities. Education: • Bachelor's Degree (IT-related degrees are preferred). Experience: • 2 years directly related Behavioral Change Management Experience. • 5 years Professional Experience working on IT-related projects/systems. Preferred Skills: Responsibilities Core BCM Competencies • Experience and knowledge of change management principles. • Familiarity with business analysis and project management principals. • Contribute ideas that will help staff go through changes and the overall change process. • Contribute to the creation and execution of the Behavioral Change Management strategy. • Assists the BCM's, BA's and PM's with managing user expectations related to the performance of proposed solutions, usability, business workflow implications, risk assessment and system functionality. Project Coordination • Manage travel arrangements for the project team. • Coordinate time on team meeting calendars (OLT, PLT, FE, etc.). • Contacting stakeholders to disseminate or gather information. • Collate documentation and training materials. • Assists in the organization and facilitation of team and client meetings Communication • Excellent active listening skills. • Understands how to communicate difficult/sensitive information tactfully. • Exceptional communication skills - written, verbal, and presentation. • Assists senior BCM and PM on appropriate activities and communications to be conducted with end user groups. • Assists senior BCM to maintain and execute the Stakeholder Communication & Management Plan • Create and update formal and informal project communications (i.e. newsletters, PowerPoint presentations, email). • Assists in development and execution of end user training as needed. Problem Solving • Good problem solving, analytic and decision making abilities. • Able to act independently to resolve identified issues, and properly collaborate with others when needed to resolve issues. • Helps the team identify resistance and performance gaps, and work to develop and implement corrective actions. • Exceptional communication skills - written, verbal, and presentation. • Understanding of the CPDEP for IT project methodology. Certification: Prefer Change Management Certification Additional Information All your information will be kept confidential according to EEO guidelines.
    $66k-96k yearly est. 3d ago
  • Jr. SCADA Analyst

    Converge 4.2company rating

    Operations analyst job in Houston, TX

    We are seeking a motivated and detail-oriented Jr. SCADA Analyst to join our team on a contract basis. The ideal candidate will have experience in SCADA systems and will assist in the monitoring, analysis, and maintenance of our SCADA infrastructure. Key Responsibilities: - Assist in the configuration, monitoring, and troubleshooting of SCADA systems. - Analyze data to ensure system performance and reliability. - Collaborate with senior analysts and engineers to optimize system operations. - Participate in the development and implementation of SCADA system improvements. - Maintain accurate documentation of system configurations and procedures. - Provide support and training to end-users on SCADA applications. Required Skills and Qualifications: - Basic understanding of SCADA systems and industrial automation. - Proficiency in data analysis and problem-solving. - Familiarity with network protocols and IT infrastructure related to SCADA. - Strong communication skills and ability to work collaboratively in a team environment. - Willingness to learn and adapt to new technologies and systems. Preferred Qualifications: - Experience with specific SCADA software (e.g., Wonderware, GE, Siemens). - Knowledge of PLCs and RTUs.
    $49k-72k yearly est. 44d ago
  • Field Inventory Analyst

    Enovis 4.6company rating

    Operations analyst job in Houston, TX

    Who We Are ™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company's extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit *************** What You'll Do At Enovis™ we pay attention to the details. We embrace collaboration with our partners and patients, and take pride in the pursuit of scientific excellence - with the goal of transforming medical technology as we know it. Because that's how we change the lives of patients for the better. And that's how we create better together. Why work at Enovis? See for yourself. As a key member of the Sales Operations and Business Intelligence team you will play an integral part in helping Enovis drive the medical technology industry forward through transforming patient care and creating better patient outcomes. Job Title: Field Inventory Analyst Reports To: Sr. Manager, Sales Operations & Business Intelligence Location: Houston Plant Business Unit Description: Foot and Ankle High-Level Position Summary: The Field Inventory Analyst will report into the Sales Operations and Business Intelligence team and support our Field Inventory team. You will be responsible for moderately complex analysis and reports for inventory management. The Field Inventory Analyst is responsible for managing and analyzing inventory data across various field locations to ensure optimal stock levels, minimize costs, and improve overall supply chain efficiency. This role requires strong analytical skills, proficiency in Power BI for reporting, and expertise in DAX for data modeling and analysis. The candidate will collaborate closely with field teams and operations to provide actionable insights that drive inventory-related decisions. The ideal candidate will have high energy and work ethic, be a team player, and have a desire to learn about the business. Key Responsibilities: The following are the primary duties and responsibilities of this role. Other related duties may be assigned to meet the business need. Create and maintain Power BI dashboards to track key inventory metrics (e.g., turnover, aging, stockouts) and all field inventory KPI's, including loaner services, and Field Audit Services performance reports and metrics. Design, develop, and maintain dynamic and interactive reports to provide stakeholders with real-time inventory insights and track key inventory KPIs Use DAX to create advanced calculations, measures, and custom tables for data modeling Perform deep-dive analyses into inventory trends and performance using DAX and Power BI Work closely with procurement, logistics, and operations to align inventory strategies Provide field teams with insights on inventory performance and support in identifying improvement opportunities Identify and implement process improvements to enhance inventory accuracy and reduce variances Analyze sales data to identify trends, patterns, and insights that inform strategic decision-making Provide ad-hoc analysis and reporting as needed to support sales leadership and cross-functional teams Currently, Enovis does not provide sponsorship for employment visas (e.g., H-1B) and will not offer such sponsorship in the future. Applicants must already have full-time work authorization in the United States, both now and in the future, without requiring sponsorship. Minimum Basic Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Bachelor's degree in Business Administration, Supply Chain, Finance or related field 3+ years of experience in inventory analysis, supply chain, sales operations, business analytics, or related field Proficiency in data analysis tools and software (e.g., Excel, SQL, PowerBI, Alteryx) Experience with ERP systems or inventory management software Strong analytical skills with the ability to interpret complex data sets and generate actionable insights Experience working in a sales-driven organization and understanding of sales processes and methodologies Work environment | Physical demands: Ability to sit and stand for long periods of time. Desired Characteristics: Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and levels of the organization Proven ability to manage multiple projects simultaneously and prioritize tasks in a fast-paced environment “Creating better together”. It's the Enovis purpose, and it's what drives us and empowers us every day on a global scale. We know that the power to create better - for our customers, our team members, and our shareholders - begins with having the best team, pursuing common goals, operating at the highest levels, and delivering extraordinary outcomes. What does creating better together mean to us at Enovis? Discover the “why” behind our purpose, values and behaviors: Our Enovis Purpose, Values and Behaviors on Vimeo We offer a comprehensive benefits package that includes: Medical Insurance Dental Insurance Vision Insurance Spending and Savings Accounts 401(k) Plan Vacation, Sick Leave, and Holidays Income Protection Plans Discounted Insurance Rates Legal Services ABOUT ENOVIS Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent, and innovation, the company's extensive range of products, services, and integrated technologies fuels active lifestyles in orthopedics and beyond. Visit ************** to learn more. EQUAL EMPLOYMENT OPPORTUNITY Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees' beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis. Join us in creating better together. EOE AA M/F/VET/Disability Statement All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.
    $55k-74k yearly est. Auto-Apply 7d ago

Learn more about operations analyst jobs

How much does an operations analyst earn in Missouri City, TX?

The average operations analyst in Missouri City, TX earns between $42,000 and $92,000 annually. This compares to the national average operations analyst range of $44,000 to $90,000.

Average operations analyst salary in Missouri City, TX

$62,000
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