Post job

Operations analyst jobs in New Bedford, MA

- 715 jobs
All
Operations Analyst
Business Analyst
Analyst Internship
Senior Analyst
Information Technology Analyst
Analyst
Applications Analyst
Operations Coordinator
Operational Risk Analyst
  • Senior Epic Analyst (Ambulatory Applications)

    Boston Children's Hospital 4.8company rating

    Operations analyst job in Boston, MA

    The Senior Epic Analyst is a subject matter expert and key technical resource for the assigned Epic application. This role provides advanced support, configuration leadership, and cross-functional guidance to ensure optimal performance of Epic systems. The Senior Analyst independently resolves complex issues, leads initiatives, and supports long-term system strategy within a specialized domain. Key Responsibilities Advanced Application Expertise Serves as a senior resource for the assigned Epic application, with deep understanding of workflows, system dependencies, and integrated Epic products. Specializes in a key area (e.g., revenue cycle, ambulatory, inpatient) and leads domain-specific solution design. Resolves complex issues involving data structures, multi-variable rules, logic, and templates. Business Engagement & Analysis Leads discussions with end-users and operational leaders to understand needs, workflows, and process gaps. Defines scope, sets priorities, and translates operational requirements into scalable technical solutions. Performs advanced operational and workflow analysis to drive system optimization. Complex Build & Configuration Performs and oversees complex configuration, including custom logic, advanced rules, and multi-step workflows. Reviews and mentors team builds to ensure adherence to governance and best practices. Assesses the impact of configuration on downstream applications and overall system integrity. Project Leadership Leads enhancements, system modifications, and cross-functional projects. Coordinates with vendors, IT, interface, and reporting teams to ensure smooth implementations. Tracks timelines, risks, and milestones, and contributes to long-term planning. Upgrades & Quality Assurance Leads upgrade planning, review of release notes, required build, and testing strategies. Oversees maintenance, interface troubleshooting, and configuration audits. Develops and maintains test scripts and validation processes. Training & Communication Communicates system changes, issues, and enhancements to super-users and leadership. Provides advanced training and documentation for end-users and peers. Influences decisions through clear explanation of complex technical concepts. Leadership & Mentorship Mentors junior analysts in build, troubleshooting, workflow understanding, and testing. Supports onboarding and peer review, and contributes to team standards and processes. Professional Development Engages in ongoing Epic education and certification. Represents the organization in Epic user groups or forums as needed. Minimum Qualifications Education Required: Bachelor's degree. Preferred: Master's in IT, Healthcare Administration, Informatics, or related field. Experience Required: 3+ years of Epic application support with hands-on build/configuration. Experience leading initiatives and resolving complex issues. Background in workflow analysis, process improvement, or end-user training. Preferred: 5+ years Epic support. Experience in the supported operational domain (e.g., ambulatory, revenue cycle, scheduling). Experience as an Epic super-user or SME. Licensure / Certifications Required: Active Epic Ambulatory Certification. Preferred: Additional Epic certifications; Lean Six Sigma Yellow Belt; relevant non-Epic domain certifications. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
    $82k-108k yearly est. 2d ago
  • Business System Analyst

    Firstpro, Inc. 4.5company rating

    Operations analyst job in Boston, MA

    first PRO is now accepting resumes for a Business Systems Analyst, Treasury & Investment Finance Systems in Boston, MA. This is a direct hire role and onsite 3 days per week. TECHNOLOGY EXPERIENCE Experience with treasury management systems such as GTreasury, Kyriba, Bellin, HazelTree, Reval, etc. (required) Experience configuring or supporting the Salesforce platform (preferred) Exposure to FX hedging tools such as Kyriba (preferred) Experience with cash projection and liquidity reporting (preferred) Understanding of SWIFT messaging (MT messages / ISO 20022 standards) and U.S. payment networks (ABA, ACH) (required) Experience implementing and maintaining SaaS platforms Hands-on experience building or maintaining system integrations (APIs) Familiarity with iPaaS tools such as Workato or Power Automate (preferred) Experience with business intelligence and reporting tools (Tableau, Power BI) QUALIFICATIONS Bachelor's or advanced degree in Computer Science, Information Systems, Finance, or a related discipline Master's degree with a concentration in Technology or Systems (preferred) Minimum of 3 years of relevant professional experience At least 2 years of experience implementing and supporting Treasury or Cash Management solutions
    $51k-75k yearly est. 5d ago
  • Business Analyst - Cash IBS

    Avance Consulting 4.4company rating

    Operations analyst job in Quincy, MA

    The Business Analyst will play a key role in supporting the banks payments modernization and ISO 20022 migration initiatives. The role involves gathering business requirements, analyzing payment workflows, ensuring compliance with ISO 20022 standards, and supporting integration with accounting and financial systems. The analyst will act as a bridge between business stakeholders, technology teams, and external vendors to ensure seamless implementation and operational efficiency. Key Responsibilities Analyze and document current-state payment processes, message flows (SWIFT MT to MX), and accounting interfaces. Define business and functional requirements for ISO 20022 migration across domestic and cross-border payment systems (RTGS, ACH, SWIFT). Work closely with operations, finance, and IT teams to ensure alignment between payment messages and accounting entries in the banks general ledger or sub-ledger systems. Conduct data mapping and gap analysis between legacy MT messages and new ISO 20022 MX formats. Support end-to-end testing (UAT, SIT) for message transformations, reconciliations, and accounting postings. Liaise with vendors, network providers, and regulatory bodies to ensure compliance with global and regional ISO 20022 mandates. Develop and maintain detailed process documentation, use cases, and data flow diagrams. Provide business support during implementation, including troubleshooting message validation and accounting integration issues.
    $69k-97k yearly est. 3d ago
  • Business System Analyst

    Brooksource 4.1company rating

    Operations analyst job in Boston, MA

    *ROLE IS REMOTE BUT YOU MUST BE WITHIN 3 HOURS OF BOSTON, MA* As the Business Systems Analyst, you will provide analytical expertise to support a variety of initiatives within the Data Operations and Technology team. You will research, elicit, analyze, validate, and document business requirements for CHIA's APCD and Case Mix projects, ensuring they accurately reflect business needs and stakeholder expectations. Additionally, you will translate business needs into system/application requirements, assist in producing functional requirements for tool development, and collaborate with project managers to manage changes, identify risks, and support feasibility studies and implementations. Minimum Qualifications: Knowledge of health care financing concepts and a broad understanding of the health care provider sector. Proven ability to build relationships and work collaboratively while managing scope and client expectations. Strong planning, communication, and change management skills. Advanced analytical skills with proficiency in Excel, Tableau, and data visualization tools. Excellent attention to detail and strong interpersonal skills. Nice to Have: Experience with financial documents and financial analysis techniques. Ability to present innovative solutions and “out of the box” thinking. Responsibilities: Research, elicit, analyze, and document business requirements for APCD and Case Mix projects. Translate business needs into system/application requirements and project components. Assist in producing functional requirements for tool development. Collaborate with project managers to manage changes, identify risks, and maintain client expectations. Support proposals, feasibility studies, and new business development initiatives. What's In It For You: Weekly Paychecks Opportunity to work on impactful healthcare data projects Collaborative team environment with professional growth potential
    $68k-101k yearly est. 2d ago
  • Financial Services Business Systems Analyst

    Gardner Resources Consulting, LLC

    Operations analyst job in Boston, MA

    Business Systems Analyst Must Have: Bachelor's degree or equivalent experience in finance, economics, computer science, or technology related field. Minimum of 2-5+ years of experience in the financial services industry, ideally supporting buy?side technology. Possesses solid knowledge of Equity, Fixed Income, and Derivatives asset classes. Demonstrated strong SQL skills and a solid understanding of investment data. Proven ability to efficiently utilize resources and communicate with others, both verbally and in writing. Proven analytical skills and demonstrated ability to make independent decisions. A firm understanding of systems development lifecycle and Agile framework. Proven ability to develop creative solutions to meet business needs.
    $60k-86k yearly est. 4d ago
  • Business Analyst

    Masis Professional Group

    Operations analyst job in Boston, MA

    The Business Analyst can work from either Boston, MA or Springfield, MA office in Hybrid capacity. As a Business Analyst, you will drive translating business needs into the requirements for Processes and Technology to execute on supporting our customer and employee experiences. To be successful, you will: Document business requirements with detailed technical specifications Understand process flows and ensure interconnectivity of systems and applications Act as a liaison between Underwriting and other teams and advocate for necessary changes Translate customer and employee needs into documented, actionable solutions with clear measurement mechanisms in service of business outcomes Provide proper documentation for the Product team to prioritize features and enhancements against a prioritization framework Support Business owner, Product Manager and peers to align requirements to roadmaps Proactively identify opportunities to improve business processes by maintaining a strong knowledge of available and upcoming features delivered by external vendors Update procedural and processes changes Ensure development outputs meet business expectations by maintaining strong cross-functional relationships with technical and architecture teams Keep change management principles in mind, to work with the team to establish launch readiness in response to system and process updates Work independently and with management on highly visible, divisional/cross-divisional complex products and projects Be sought as a key resource for documentation of unique or complex business problems Drive continuous improvement and efficiencies beyond own scope of responsibility Required Qualifications: Bachelor's degree 7+ years' experience supporting projects and driving execution of complex technical work Business Analyst experience for Underwriting systems Understanding of Waterfall and Agile processes and documentation Strong requirements documentation skills Ability to drill down from the big picture to process details Ability to think strategically Ability to collaborate across diverse teams and organizations Preferred Qualifications: Individual who enjoys solving complex problems and improving team processes Lide underwriting knowledge Exposure to customer experience/user experience practices Proven ability to partner with cross-functional teams to design, configure, test, and deploy Demonstrated ability to adapt to changing business priorities Experience with additional requirements tools including JIRA and Confluence
    $60k-86k yearly est. 5d ago
  • Clinical Business Systems Analyst

    Talent Groups 4.2company rating

    Operations analyst job in Boston, MA

    **Our client cannot sponsor visas at this time (must be US Citizen or GC Permanent Resident)** The Clinical Business System Analyst is responsible for business process analysis and the development/maintenance of internal databases, ad-hoc queries and reports in support of Business Intelligence & Operations (BIO). Working collaboratively within Global Clinical Operations (GCO) and with Global Information Services (GIS), key responsibilities are in support of evidence-based planning across the development portfolio. Key Duties and Responsibilities: Work with the leadership team and other functional groups to understand business processes and the associated systems/data sources in order to deliver optimal technology solutions for various departmental needs. Support the leadership team and business owners by providing them with ad-hoc data pulls and automated technology solutions (user-friendly business intelligence reporting and analysis tools) that deliver the most appropriate and pertinent data to stakeholders in a format that allows them to be more efficient, accurate and timely with decision-making that influences strategic planning and clinical study management. Support with training for operational groups, functions and stakeholders in better understanding the impact of data quality and data integrity to their processes. Support leadership and stakeholders in Global Clinical Operations (GCO) and other departments to improve data quality and data integrity through the creation of diagnostic reports and business processes in support of establishing a data rich and metrics robust environment. Work with BIO, GCO and GIS on database and user interface design, in order to establish optimal systems and environments that support data assimilation, aggregation, processing and warehousing. Knowledge and Skills: Familiarity with working with data using business intelligence and/or reporting tools Strong organizational skills with ability to manage multiple project initiatives simultaneously Ability to work as a part of a team and independently, developing plans and executing on them - not requiring detailed guidance from management Required proficiency in: Microsoft Office, Microsoft Access, SQL, data centric environments and Microsoft Excel (pivot tables, graphical representations of data) Education and Experience: Bachelor's Degree Typically requires 1-2 years of experience or the equivalent combination of education and experience
    $67k-93k yearly est. 5d ago
  • Information Technology Analyst

    KPG99 Inc. 4.0company rating

    Operations analyst job in Boston, MA

    Temp IT Analyst - On-Site (Boston, MA) Work Authorization: US Citizens or GC Holders Type: Contract (Short-term; approx. 3 months,) The Temp IT Analyst is a first-level technical support role responsible for delivering high-quality technology assistance, supporting daily IT operations, facilitating meeting technologies, and participating in IT projects. The ideal candidate will have experience in a law firm, financial, or other professional corporate environments and must demonstrate a high level of professionalism, customer service, and technical expertise. Required Skills & Proficiencies Advanced experience with Microsoft Operating Systems, installation, and configuration. Advanced proficiency with Microsoft Office Suite. Strong experience with ServiceNow. Strong proficiency in MS Teams. Advanced to expert knowledge of remote access technologies (Citrix, VPN). Advanced to expert experience with mobile technologies (iOS, iPadOS). Advanced understanding of networking concepts, cabling, and communications hardware. Expertise in inter/intra/extranet technologies. Strong experience with Document Management Systems (e.g., iManage/Work 10). Strong knowledge of customer service best practices. Solid understanding of data security principles. Experience supporting or participating in IT projects and deployments. Qualifications Associate's or Bachelor's degree preferred (or equivalent hands-on experience). 3+ years of experience supporting end users with software, hardware, and networking. 3+ years supporting LAN/WAN and network systems. 3+ years installing, configuring, and maintaining client operating systems and equipment. Prior experience in a professional services or law firm environment preferred. --
    $85k-117k yearly est. 1d ago
  • Application Analyst

    Motion Recruitment 4.5company rating

    Operations analyst job in Boston, MA

    We are currently partnered with an Ivy-league University in Boston, MA looking to add an Application Analyst to their team on a hybrid basis. Local candidates only. This is an initial 6-month contract on W2 with the potential to extend, eligible for full benefits. Responsibilities: Diagnose, escalate and resolve software incidents for vendor-based and custom developed applications such as Microsoft 365 Exchange, Teams, Slack, and Zoom Participate in projects providing subject matter and technical expertise on applications Configure applications to match business needs Draft and update use case and technical documentation as needed Create troubleshooting guides and knowledge articles Complete other responsibilities as assigned Qualifications: At least 2 years' progressively responsible experience as an application administrator or in a technical support role is required Bachelor's degree in computer science, technology, management information systems, computer engineering, or similar field Experience administering, configuring, and maintaining Microsoft 365 applications Experience with the administration and support of Microsoft M365 collaboration suite Developing and implementing workflows using Power Automate Advanced Microsoft Exchange mailbox administration Demonstrated experience troubleshooting mail flow problems Experience with creation of scripts in PowerShell Demonstrated solution design using both technical and business process approaches is preferred Experience with custom developed applications and the software development life cycle is preferred Experience leveraging APIs, reporting, and data analytics is preferred
    $70k-105k yearly est. 5d ago
  • Business System Analyst

    Saxon Global 3.6company rating

    Operations analyst job in Boston, MA

    Business Systems Analyst (Hybrid) | USC, GC, H4 EAD | Boston, MA 💰 Rate: $W2 Only Good Morning Connections, I am excited to share a new opportunity for a Business Systems Analyst. We are looking for a detail-oriented professional with financial documents experience and strong analytical skills. 🔹 Position: Business Systems Analyst 🔹 Location: Boston, MA (Hybrid) ✨ Role Overview: The Business Systems Analyst will support analytical initiatives within the Data Operations & Technology team. This role involves gathering and documenting business requirements, validating needs, and ensuring accurate representation of stakeholders for CHIA's APCD and Case Mix projects and other related initiatives. You will also translate business needs into system/application requirements, help develop functional specs, manage requirement changes, identify risks, and support feasibility studies and implementations. 🔑 Required Skills & Experience: ✔ Experience working with financial documents (audited financial statements, financial analysis, etc.) ✔ Strong understanding of healthcare financing concepts ✔ Knowledge of the healthcare provider sector ✔ Hands-on experience with business requirements, functional specs, and system analysis ✔ Strong analytical ability with Excel, Tableau, charts/graphs, and data visualization ✔ Excellent communication, attention to detail & collaboration skills ✔ Ability to work independently and manage multiple projects simultaneously
    $63k-82k yearly est. 3d ago
  • Special Situations Analyst

    N/A 4.5company rating

    Operations analyst job in Boston, MA

    SPECIFICATION SPECIAL SITUATIONS ANALYST Shine Associates, LLC has been retained to search, identify and recruit a Special Situations Analyst on behalf of our client (‘Company'). This candidate will be located in the Boston, MA office. CONFIDENTIALITY Shine Associates, LLC has been exclusively retained on this assignment. Information contained in this position specification as well as any other information concerning the Company provided or verbally discussed is confidential. All materials and discussions are to be utilized for the sole purpose of a candidate's personal review of the career opportunity. CLIENT DESCRIPTION The firm is a real estate focused private equity firm that invests in a wide variety of opportunistic and value-oriented commercial real estate transactions where the conditions exist for compelling absolute returns over a short and medium duration. The firm invests throughout the United States in single property transactions and multiple property portfolios whereby the investment strategies are based on property-level operational enhancements as well as those with pricing advantages that arise from distressed, complex, and dislocated scenarios. The firm's investments are structured in numerous capital forms including direct investments, joint venture equity, preferred equity, mezzanine loans, and transitional first mortgages. Since 1993, the firm has invested in more than $21 billion of commercial real estate on behalf of a diversified and highly regarded group of endowments, foundations, public and corporate pension plans, financial institutions, family offices, and sovereign entities. SPECIAL SITUATIONS ANALYST The Analyst will be part of a Special Situations deal team that is responsible for sourcing, closing, and managing several of the firm's bespoke investment strategies including Opportunity Zones, a Caribbean resort development, and a motorsports racetrack development. In this role, the Analyst will be deeply involved throughout the investment lifecycle of a transaction, from underwriting to closing, operational enhancement, investor relations, and eventual sale. The Analyst will work closely with the deal team to evaluate and underwrite prospective investments and provide support to the joint venture and asset management teams in executing the investment strategy established at acquisition. This position will involve work across multifamily and club developments throughout the United States. It is ideal for candidates who are intellectually curious, eager to learn the business from the ground up, and excited to contribute meaningfully within a small, entrepreneurial team environment. KEY RESPONSIBILITIES Our client employs a “cradle-to-grave” investment management philosophy and is seeking an Analyst who will play an active role throughout the deal lifecycle. Primary responsibilities include: Investment Analyst & Underwriting Build and maintain detailed financial models for new investments, development phases, refinancings, and capital improvement projects. Conduct sensitivity analyses and scenario modeling for equity, debt, and joint-venture structures. Support Opportunity Zone investor reporting for existing investments. Underwrite new Opportunity Zone investments, assessing both financial and tax-advantaged returns. Assist in preparing investment memoranda and presentations for internal review and external capital partners. Research and analyze market data, comparable developments, and operating benchmarks across hospitality, residential, and motorsports sectors. Development Management Support Track budgets, schedules, and key milestones across design, permitting, and construction phases. Help prepare monthly project reports and dashboards for leadership and investors. Coordinate with architects, engineers, and consultants to collect, synthesize, and present project data. Assist in due diligence and feasibility analysis for new land acquisitions or expansion opportunities. Operations & Business Planning Collaborate with on-site management teams to analyze membership sales, event performance, and resort operations. Evaluate pro forma performance versus actual results and identify key performance drivers. Research & Strategic Support Maintain comparable deal databases for land sales, luxury hospitality, and private club communities. Research and support Opportunity Zone strategy across new markets and expansion opportunities. Support strategic initiatives such as partner selection, brand collaborations, or new product lines (e.g., garages, villas, or track events). Prepare briefing materials for senior leadership meetings and board updates. PROFESSIONAL QUALIFICATIONS Candidates should possess broad-based analytical skills, superior cash flow modeling capabilities, strong research abilities, and excellent communication skills. Bachelor's degree is required, with preference for candidates in real estate, finance, economics, and/or accounting. Approximately 1 to 3 years of related post-undergraduate experience preferred, though candidates with strong skill sets and interest to pursue a career in the commercial real estate will also be considered. Exceptional financial analysis and modeling skills utilizing Microsoft Excel and PowerPoint. Exceptional Power Point skills with the ability to create high-quality presentation materials. Strong organizational skills with ability to manage multiple tasks and effectively meet deadlines. Team player with the ability to work independently and under pressure in an entrepreneurial environment. Familiarity with real estate finance and accounting concepts, including joint venture partnerships and broader investment structures (equity, preferred equity, and debt), with an understanding of returns are generated across different positions in the capital stack. High level of attention to detail, accountability, integrity, and ethics. Self-motivated, energetic, and a positive individual with strong verbal and written communication skills, and the ability to work effectively with individuals at all levels. COMPENSATION The Company is prepared to offer a competitive compensation package including salary, bonus and other benefits. CONTACT INFORMATION Shine Associates, LLC 45 School St., Suite 301 Boston, MA 02108 ************************** Hillary H. Shine, Principal Chandlee Gustafson, Associate Cell: ************** Cell: ************** ****************************** ******************************* Kelsey Shine, Director Cell: ************** *****************************
    $68k-98k yearly est. 2d ago
  • Talent Operations Coordinator

    Randstad USA 4.6company rating

    Operations analyst job in Boston, MA

    Pay Rate: 21-23 per hour Local to Boston - Hybrid role - Somerville, MA 02145 3 month contract to start through Randstad Reporting to the New Hire Experience Manager, the Talent Operations Coordinator is responsible for owning the candidate experience throughout the pre-boarding process for both internal and external associates. The Talent Operations Coordinator will provide excellent candidate experience and be responsible the pre-boarding of all associates, including obtaining required forms, scheduling occupational health and I-9 appointments ensuring completion of all pre-boarding requirements including background, compliance, reference checks and, set up of systems access. Principal duties and accountabilities Provide exceptional customer service to candidates, hiring managers, and recruiters throughout the pre- boarding process Lead the new hire pre-boarding process (accepted offer through New Employee Orientation) Communicate via email, phone, or in person with newly hired employees to ensure successful completion of all required pre-employment requirements including I-9, Occupational Health Clearance, background, compliance, and reference checks. Set up new employees in HRIS system(s) Run and create reports in the Applicant Tracking System. Continuously identify and implement ways to improve the pre-boarding experience. Partner with team leadership on strategic projects as they arise Qualifications Bachelor's Degree or relevant work experience Experience or strong interest in a career in Human Resources Experience with an Applicant Tracking System (Taleo, Workday, PeopleSoft) Proficiency in Microsoft Word, Excel, PowerPoint, Outlook Skills, Abilities, and Competencies Strong customer service experience Ability to work independently with little day-to-day supervision Excellent communication abilities - written/verbal Experience handling high-volume and multiple tasks in a fast-paced environment Strong organizational skills and detail-oriented Demonstrated problem-solving skills Ability to manage sensitive and confidential information Team player in a high-volume and fast-paced environment
    $36k-50k yearly est. 3d ago
  • Revenue Operations Analyst

    Encore Fire Protection 3.9company rating

    Operations analyst job in Pawtucket, RI

    Who We Are Who We Are: At Encore Fire Protection, we are proud to be the East Coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana Our team of more than 2,400 dedicated employees provides innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and property every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. The Opportunity: A fire protection company leading the charge in RevOps? Even our VP of Revenue Operations didn't believe it before he joined our team, but that's exactly what's happening here. Backed by private equity, Encore is redefining what's possible by applying data-driven sales strategy and modern operational rigor to an industry built on trust, service, and safety. We're looking for a Revenue Operations Analyst to help us take this transformation even further. In this role, you'll design tools, insights, and processes that empower our sales teams to work smarter, close faster, and scale sustainably. You'll turn raw data into meaningful direction by streamlining CRM workflows, tracking performance, and helping leaders make smarter, faster decisions. This role sits at the intersection of data, process, and people. You'll collaborate across Sales, Finance, and Operations to bridge strategy with execution - ensuring every part of our go-to-market engine runs seamlessly. If you're passionate about using analytics to accelerate growth, and love the idea of bringing cutting-edge RevOps thinking to a company you'd never expect, this is your chance to make an outsized impact. What You'll Do: Partner with Sales, Finance, and Operations teams to analyze revenue trends, pricing, and performance metrics. Build and maintain dashboards and models that turn complex data into clear, actionable insights. Support forecasting, pipeline management, and KPI tracking to give leaders better visibility into performance. Identify process gaps and inefficiencies, then collaborate cross-functionally to design scalable, data-driven solutions. Validate and combine data from multiple systems including financial, CRM, and operational sources to ensure accuracy and consistency. Translate analysis into meaningful recommendations that help drive smarter business decisions. Lead through influence by explaining the “why” behind process changes and helping teams adopt new ways of working. Partner directly with the VP of Revenue Operations on key initiatives and the broader RevOps roadmap. Handle ad hoc data requests with curiosity and attention to detail. What You Bring: Bachelor's degree in Business, Finance, Economics, Data Analytics, or a related field. 3-5 years of experience in an analytics or operations role such as Revenue Ops, Sales Ops, FP&A, or Business Intelligence. Advanced Excel skills including formulas, pivots, and data modeling. Proficiency in Power BI, Tableau, or another data visualization platform. SQL or Python experience is a plus, especially for data modeling or optimization. Experience working with data from multiple sources such as CRM, ERP, and finance systems. Strong project management and prioritization skills with the ability to balance multiple initiatives at once. Clear and confident communication skills with the ability to make data easy to understand for any audience. A curious, collaborative, and accountable mindset. You enjoy solving problems with people, not just for them. You Might Be a Great Fit If You... Have a background in data or business intelligence but want to get closer to the commercial side of the business. Have experience in Sales or Financial Operations and enjoy working cross-functionally. Like the mix of building dashboards and influencing the people who use them. Know how to connect the dots between data and decisions and can explain the “why” behind the numbers. What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. Tools for Success: Access to leading-edge web-based productivity tools. Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-EH1
    $50k-75k yearly est. Auto-Apply 26d ago
  • Operations Analyst

    Reliable Respiratory 3.9company rating

    Operations analyst job in Norwood, MA

    Equal Opportunity Employer/Disability/Veterans At Reliable Respiratory, we provide the highest quality CPAP, BiPAP, AutoPAP, Ventilation, Nebulizers, and Oxygen Equipment, along with professional, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best airway management care possible for sleep apnea and asthma. Job Purpose The Operations Analyst will be responsible for identifying opportunities to improve our existing operation, driving process improvement projects and developing dashboards and real-time analytics to support upper management decision. In this role, you will collaborate with Operations Managers to drive understanding of operational and financial performance. Duties and Responsibilities: Maintain, create, troubleshoot Power BI system Hold regular, scheduled trainings on systems/processes/software /products used by the company Address internal mistakes by incorporating them into trainings and developing reports Work flow analysis and troubleshooting Call tree analysis and maintenance Documentation flow Time studies “Secret shopper” trials Assist with operational forecasting: Staff needed in each location Systems needed to maintain SLA KPI analysis and monitoring Flowcharting Processes New office implementation project management Interim Manager role if needed for any of the customer service departments Basic Qualifications 21 years of age or older Must be eligible to work in the United States and not require work authorization from us now or in the future. Bachelor's degree required 1+ year relevant experience in a business analyst, data analyst, or IT role Required Skills: Excellent verbal and written communication skills Attention to detail with a high level of data integrity and accuracy Proven ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment Advanced proficiency in Microsoft Excel for data manipulation, analysis, and charting Great people and teaching skills Ability to handle stressful and delicate situations with tact, diplomacy, attention to their importance, and understanding of responsibility involved Self-motivated with the ability to effectively manage multiple priorities with aggressive timelines Ability to multi-task Strong analytical skills Great organizational skills Positive mindset Work Environment & Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time This role routinely uses standard office equipment such as computers, phones, and printers/scanners The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in a professional office environment The noise level in the work environment is usually moderate to loud Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.
    $48k-73k yearly est. Auto-Apply 9d ago
  • Service Operations Analyst

    CMIT Solutions of Boston|Cambridge 3.0company rating

    Operations analyst job in Boston, MA

    CMIT Solutions of Boston/Cambridge is the premier IT services franchise in the US. Our goal is to be the preferred IT business partner of small to medium sized businesses by offering technical leadership and services to our customers with a focus on providing innovative solutions and delivering exceptional customer service. The Service Operations Analyst provides administrative support across departments to ensure efficient operations and timely task execution. This role demands strong organizational skills, attention to detail, and adaptability in a fast-paced environment. Acting as a key operational link, the position supports leadership and teams through coordination of administrative, reporting, and compliance activities, enabling informed decisions and streamlined business processes. Core Duties: Operational Support & Coordination: Act as a central resource for managers and teams, facilitating workflows and ensuring timely delivery of organizational priorities. Performance Monitoring & Insights: Oversee the collection, review, and interpretation of service performance data and executive-level reporting to identify trends, gaps, and opportunities for improvement. Compliance & Audit Readiness: Support regulatory and vendor audit processes through accurate data collection and documentation, maintaining organizational compliance standards. Information Management & Communication: Manage the distribution of critical communications and reports, ensuring stakeholders receive accurate and timely information. Leadership Engagement: Prepare agendas, summaries, and briefing materials for executive meetings, contributing to strategic alignment and informed leadership discussions. Responsibilities: Administrative Support Serve as the primary point of contact for general administrative needs across departments. Manage calendars, schedule meetings, and coordinate logistics for leadership and team activities. Maintain organized records and documentation for easy retrieval and compliance. Reporting & Data Management Compile and review executive summary reports and service performance metrics. Track and analyze Service Desk utilization and satisfaction survey results. Prepare dashboards or summaries for leadership to support data-driven decisions. Compliance & Audit Preparation Collect and validate data for property vendor audits and other compliance requirements. Ensure timely and accurate submission of audit-related documentation. Communication & Information Distribution Assemble and distribute monthly communications, reports, and updates to stakeholders. Maintain version control and ensure clarity in all distributed materials. Meeting Coordination Prepare agendas, briefing materials, and follow-up documentation for leadership meetings. Support meeting logistics and ensure alignment with organizational priorities. Experience & Skills Requirements: Proven ability to manage operational support functions in a fast-paced environment. Strong organizational and time-management skills with attention to detail. Experience in compiling, analyzing, and interpreting performance data and executive-level reports. Ability to coordinate cross-functional activities and maintain compliance documentation. Excellent written and verbal communication skills for preparing reports and executive summaries. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with data visualization tools. Qualifications: Bachelors degree in information systems or a related field, or equivalent work experience, plus 3+ years of relevant experience. Preferred Skills: Experience with Service Desk platforms (e.g., AutoTask, ConnectWise, ServiceNow) and reporting tools. Knowledge of audit processes and vendor compliance requirements. Ability to adapt to evolving responsibilities and contribute to process improvement initiatives.
    $57k-78k yearly est. 22d ago
  • Operations Analyst III - Newport, RI

    Predicate Logic 3.7company rating

    Operations analyst job in Newport, RI

    Predicate Logic is looking for a motivated Operations Analyst III to join our team in Newport, RI. Founded in 1992, Predicate Logic is a woman-owned, employee-owned, high technology engineering service company. Predicate Logic's employees routinely receive many accolades and awards from its customers. The corporate headquarters is in San Diego, California. Predicate Logic also has offices in Chesapeake, Virginia, specializing in communications engineering, training, and Cybersecurity, and in Charleston, South Carolina, supporting the Navy and Marine Corps programs through Naval Information Warfare Center Charleston. SECURITY CLEARANCE: Applicant must have le for a Department of Defense (DoD) personnel security clearance. RESPONSIBILITIES: Applying analytical methods from mathematics, science and engineering. Research diverse issues such as top-level strategy, planning, forecasting, resource allocation, performance measurement, scheduling, the design of production facilities and systems, supply chain management, pricing, transportation and distribution, and the analysis of large databases. Gather information, then select the most appropriate analytical technique. Use any of several techniques, including simulation, linear and nonlinear programming, dynamic programming, queuing and other stochastic-process models, and the analytic hierarchy process. EXPERIENCE: Ten (10) years of professional experience in operations research. EDUCATION: Bachelor's level degree in in an Engineering discipline, Physics or Mathematics. Equal Opportunity Employer/Veterans/Disabled Predicate Logic is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $70k-97k yearly est. 60d+ ago
  • Analyst Intern (Summer 2026)

    Draftkings 4.0company rating

    Operations analyst job in Boston, MA

    At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As an Analytics Intern, you'll dive into real data with real impact. During our 10-week summer program, you'll work alongside the Analytics Team to uncover insights that shape how we build products and serve our customers. From running experiments to building dashboards, you'll sharpen your analytical skills on meaningful projects that influence business decisions. It's hands-on, high-impact work in a fast-paced environment where data drives every move. What You'll Do Transform complex, high-volume data into clear, actionable insights that drive business performance. Build and scale experiments that inform product and customer strategy. Simplify complex analytical concepts into digestible frameworks for decision-making. Measure and analyze the impact of new features, campaigns, or site changes on customer behavior. Own the development and automation of reporting dashboards for tracking key business results. Deliver insights and recommendations to cross-functional stakeholders and senior leaders with clarity and impact. Partner with global teammates at all levels, from other interns to seasoned experts, to align on goals, priorities, and execution. What You'll Bring Currently enrolled in a four-year university or college, pursuing a Bachelor's Degree in Mathematics, Data Science, Engineering, Economics, Business, or a related field. Familiarity with SQL, Python, R, SAS, or similar programming languages used for data analysis. A strong grasp of statistics and hypothesis testing, with exposure to model-building considered a plus. Proven ability to uncover insights from data and clearly communicate findings to stakeholders. A curiosity-driven mindset with a desire to grow in a fast-paced, data-focused environment. The US hourly rate for this full-time position is $26 - $33 USD, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
    $26-33 hourly Auto-Apply 60d+ ago
  • Operations Analyst Iii-Rc3

    McLaughlin Research Corporation 4.0company rating

    Operations analyst job in Newport, RI

    Operations research analysts help determine better ways to coordinate and manage large organizations that require the effective use of money, materials, equipment, and people. This is accomplished by applying analytical methods from mathematics, science, and engineering. Operations research analysts may be concerned with diverse issues such as top-level strategy, planning, forecasting, resource allocation, performance measurement, scheduling, the design of production facilities and systems, supply chain management, pricing, transportation and distribution, and the analysis of large databases. Analysts gather information, then select the most appropriate analytical technique. Analysts can use any of several techniques, including simulation, linear and nonlinear programming, dynamic programming, queuing and other stochastic-process models, and the analytic hierarchy process. Most techniques involve the construction of mathematical models that attempt to describe the system being studied. The use of models enables the analyst to assign values to the different components and clarify the relationships among them. The values can be altered to examine what may happen to the system under different circumstances Requirements Education: Bachelor's level degree in an Engineering discipline, Physics, Education or Mathematics and a Master's level degree in Operations Research or Mathematics Experience: 10 years professional experience in operations research. Undersea Sensors, Acoustic Analyst Intelligence, Operational tactical Submarine experience ASW/ASUW Equal Employment Opportunity Statement: McLaughlin Research Corporation is an Equal Opportunity and Affirmative Action Employer. It is our policy to recruit, hire, promote, and train for all positions without regard to age, race, creed, religion, national origin, gender identity, marital status, sexual orientation, family responsibilities, pregnancy, minorities, genetic information, status as a person with a disability, amnesty or status as a protected veteran, and to base all such decisions upon the individual's qualifications and ability to perform the work assigned, consistent with contractual requirements and all federal, state and, local laws. EEO is the Law: Applicants and employees are protected under Federal law from discrimination.
    $58k-84k yearly est. 60d+ ago
  • Product Operations Analyst, Risk

    Flexcar

    Operations analyst job in Boston, MA

    Title: Product Operations Analyst, Risk As a Product Analyst at Flexcar, you will play a crucial role in evaluating the effectiveness of technological products and policies developed by the Risk team. In addition, you will be empowered to use data-driven analysis to identify areas of opportunity and work cross-functionally to prioritize and implement new features and policies. The ideal candidate is ready to organize and tell stories with Flexcar data, work closely alongside the Product team, and quickly identify gaps in existing processes. At Flexcar, the Risk team uses a combination of software & operations to manage account verification, ID verification, KYC, credit risk, fraud, payments, insurance, accidents, and more. We need a proactive Product Analyst to monitor performance across these vectors, help us build out new and innovative solutions, and be a source of truth for how our risk metrics are performing week to week. This is a dynamic role that will range from deep data analysis to influencing key policy decisions, to helping the Product and Engineering teams build the next wave of Flexcar features. What You'll Do: Own the analysis of Risk key metrics and provide actionable findings to the broader Flexcar Product team Work closely with the Product team to evaluate the effectiveness of new and existing features, and build business cases for new features Use data-driven reasoning to inform cross-functional policies and procedures Guide key cost/benefit decisions in the Risk ecosystem, to optimize risk mitigation and growth Become a subject matter expert on the drivers of all key Risk line items on the P&L What Drives Success for this Role: Bachelor's degree in Economics, Mathematics, Business, or related field 2-4 years of experience working as an Analyst, Product Manager, or in Product Operations Proficient in SQL; experience with data visualization tools. Able to self-serve data needs Experience working across multiple departments/teams within an organization Experience working alongside Product teams at a tech-forward company Bonus Skills (Nice to Have): Experience in fintech, auto, or insurance a plus Familiarity with Snowflake, Sigma, or Redash Exposure to modern software development processes Understanding of customer service software such as Zendesk What Tops Off the Tank: Rest & Relaxation: Flexible PTO policy. Future Savings: Benefit from a 401(k) plan with company match from day one. Employee Benefits: Medical, Dental, Vision eligibility day one. Enjoy discounted rates on Flexcar products. Weekly pay and Employee Referral Bonus! Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer. Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $68k-98k yearly est. Auto-Apply 59d ago
  • Payment Operations Analyst - Temporary

    Northeastern University 4.5company rating

    Operations analyst job in Boston, MA

    About the Opportunity You are passionate about delivering on-time, at-cost, and low-risk payment operations. You revel in consistently exceeding customers' expectations. You want a lead role in managing enterprise-level day-to-day accounts payable activities and thrive when executing activities within Invoice to Payment and Time & Expense (T&E) workflows. You are a well-versed disbursement tactician with a continuous improvement, operational efficiency, and effectiveness mindset who delivers data-driven outcomes. You're a proven leader, often without authority, and act with a sense of urgency and organizational agility when problem-solving and project managing. You desire a supporting role in transforming and automating business processes, deploying a reimagined, data-driven performance management system within enterprise disbursement, and ultimately, delighting our customers. You have intellectual curiosity, build strong coalitions, possess strong financial acumen, and continuously demonstrate high degrees of ownership, integrity, and attention to detail. You are an independent self-starter who thrives in connecting people and ideas to data and outcomes and have a strong entrepreneurial drive. You excel at communication, are comfortable with a critically important role in a highly visible organization, and are always accountable for results. Qualifications 5 years of related experience or BA / BS and 2 years of relevant experience or relevant MBA / MS Demonstrated leadership and expertise within the Invoice to Payment and T&E workflows, e.g., invoice acceptance and payment, two- and three-way invoice matching, commercial and grantee payment terms, preferred payment mechanisms, compliance, corporate card programs, electronic expense systems, etc. Demonstrated ability to effectively utilize disbursement data and trusted advisor relationships to identify opportunities, build cross-functional problem-solving coalitions, continuously improve efficiency and effectiveness of assigned activities, and ultimately deliver better outcomes via published performance management framework (e.g., business management system, service level agreements, key performance indicators) Familiarity with government and state / local payment/disbursement regulations, commercial payment best practices, and techniques/value levers to enhance returns on working capital Proven experience of leading payment/disbursement operations activities in a high profile, high transactional volume, high financial risk environment Globally minded, self-motivated, flexible, and creative leader, able to prioritize, multi-task, and work horizontally and vertically across a decentralized organization to drive results Strong leadership presence and ability to build customer-focused “trusted advisor” relationships by delivering sound technical analysis, customer empathy, and data-driven decision-making Excellent interpersonal, written, and verbal communication skills with the ability to lead, interact with, influence, resolve conflict, and drive decisions/accountability among individuals from a variety of cultures and disciplines Demonstrated flexibility and willingness to respond to changes in the external environment while ensuring the organization is able to effectively and efficiently navigate transitions Familiarity with foreign currency transactions and ACH / Bank Wire regulations Demonstrated expertise of Microsoft business programs (e.g., Outlook, Excel, Word, Power Point) Demonstrated experience utilizing data warehouse, data analytics, and reporting tools (e.g., Cognos, SQL, R, Python, Tableau, Power BI) Experience with JAGGAER preferred. Previous knowledge with Workday preferred Key Responsibilities Responsible for assigned day-to-day payment operations activities, to include, but not limited to: Manage timing of vendor payments consistent with vendor agreements and company policy and budget Process all non-Payroll requests for payment Coordinate purchase order and invoice payment issues with business partners, and identify any potential training gaps Communicate and enforce P2P policy Oversee the centralized billing and upload process for preferred suppliers Support onboarding, maintenance, and offboarding activities for vendor partners in B2B business portals and Amex BIP program Research, address, and troubleshoot issues with supplier onboarding Support the year-end and payment accrual process Serve as communication bridge between P2P team and its' customers, both internal and external Assist with training of non-P2P employees in the use and understanding of the University's financial procurement and payables systems Participate in internal and external audits as necessary Develop and maintain “trusted advisor” relationships with business partners and key customers Communicate results and/or recommendations to Deans, Directors, Department and key financial administrators. Refer potential significant problems to Internal Audit for further review Gather data, compile information, analyze data and process reports Review issues, and provide the necessary data and analysis, as needed, during the committee review process to assist in implementing successful business strategies that will help reduce costs, maintain financial integrity, support process automation and enhance the customer service experience Support the development, implementation, and maintenance of processes, policies, guidelines, Standard Operating Procedures, and Business Operating Principles Position Type Temporary Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Pay Rate: $23-$30/hour
    $23-30 hourly Auto-Apply 55d ago

Learn more about operations analyst jobs

How much does an operations analyst earn in New Bedford, MA?

The average operations analyst in New Bedford, MA earns between $42,000 and $88,000 annually. This compares to the national average operations analyst range of $44,000 to $90,000.

Average operations analyst salary in New Bedford, MA

$61,000
Job type you want
Full Time
Part Time
Internship
Temporary