Operations analyst jobs in New Brunswick, NJ

Analyzes complex business problems to be solved with technology, integration, or workflow solutions. Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost-effective manner. Configures system settings and options; plans and executes unit testing to meet business requirements. Designs and documents details of technological solutions. May provide consultation to users in the area of technology and/or lead cross functional linked teams to address business or systems issues. May support and write automated testing scripts reports, code, and business logic. Able to establish and maintain relationships with technology vendors as needed. Professional with some applicable knowledge and some actionable experience. Works effectively on tasks and is able to actively contribute. Operates defined tasks and responsibilities. Participates in technical discussions at the 'task level'. Required Skills & Experience: Client will allow any amount of experience. If there is none, this should be escalated. Required Education: Bachelor's Degree required. Four (4) years of job-related work experience can be accepted in lieu of a bachelor's degree. #LI-Hybrid

Role: RCM Analyst Type: Full-Time | Hybrid - Queens, NY Our client, a leading company in the home health care industry, is seeking an RCM Analyst to join their growing team. Home health care is a rapidly expanding sector, focused on delivering high-quality, patient-centered care in the comfort of people's homes. This is a unique opportunity to contribute to a mission-driven organization while gaining exposure to complex revenue cycle operations. About the Role The RCM Analyst will take full ownership of revenue cycle reporting, from design and development to ongoing delivery. This role is responsible for building RCM dashboards and monthly reports from the ground up, partnering closely with Revenue Cycle, Finance, and Operations leadership to provide clear, accurate, and actionable insights across the full revenue lifecycle. This is a highly visible position offering significant ownership and the opportunity to shape how RCM performance is measured and communicated in a fast-paced, high-volume environment. Key Responsibilities RCM Reporting & Analytics Lead the end-to-end development of Revenue Cycle reporting, from requirements gathering to dashboard creation and monthly delivery Design and maintain standardized RCM dashboards and reporting packages using Excel and Power BI Develop metrics and KPIs across the full revenue cycle, including: Authorizations and eligibility Billing timeliness and accuracy Accounts receivable aging Denials and rejections Cash collections and DSO Payer performance and trends Produce monthly RCM reports for senior leadership, ensuring accuracy, consistency, and actionable insights Data Management & Process Improvement Extract, cleanse, and reconcile large, complex data sets from billing, claims, payroll, and operational systems Establish data definitions, reporting logic, and documentation for consistency and scalability Identify data gaps and inefficiencies, partnering with stakeholders to improve processes and data quality Build repeatable, automated reporting while allowing flexibility for ad-hoc analyses Business Partnership & Insight Generation Collaborate with RCM, Finance, and Operations leadership to translate business needs into actionable reporting Analyze trends and variances, identifying risks, opportunities, and root causes within the revenue cycle Support ad-hoc analyses on payer mix, reimbursement changes, operational scale, and performance improvement Advise RCM leadership on evolving reporting as the organization grows Qualifications 2+ years of experience in Revenue Cycle Management reporting Strong understanding of healthcare revenue cycle workflows (billing, claims, AR, denials, collections) Advanced Excel skills (pivot tables, complex formulas, large data sets) Hands-on experience building dashboards and reports in Power BI Experience with high-volume, transaction-heavy data environments Ability to work independently and take ownership of reporting deliverables Why Join Competitive salary and benefits Growth opportunities in a rapidly expanding organization Collaborative, mission-driven culture Make a meaningful impact supporting caregivers and the communities they serve

Source One is a consulting services company and we're currently looking for the following individual to work as a consultant with our direct client, a global pharmaceutical consumer goods manufacturing client in Summit, NJ. No Third-Party, No Corp to Corp, No Sponsorship Title: ServiceNow (CSM) Business Analyst Location: Summit, NJ Remote (Mon-Fri, 40 hours) must be able to work in LATAM, ANZ, APAC time zones Contract Duration: 12 months, with likely extension Pay Rate: $42.00 per hour (w2) Must Have Service Now CSM Customer Service Module experience only! Must Be Able to work in various times zones supporting LATAM, ANZ and APAC. Must Have Exceptional English Speaking Communication Skills ServiceNow Business Analyst Customer Service Module (CSM) We are seeking a ServiceNow Business Analyst for a multi-million-dollar initiative to implement ServiceNow's Customer Service Management (CSM) solution for our Call Center operations in LATAM, specifically Colombia. This role will involve collaboration with teams globally, including regions such as India, LATAM, ANZ, APAC, and potentially EMEA. Key Responsibilities: • Act as the primary Business Analyst for the implementation of ServiceNow's Customer Service Management (CSM) module. • Collaborate effectively with system integrators (e.g., SAP, Twilio/WhatsApp/WebMethods MFT), client technical teams, business stakeholders, and the Project Manager to ensure smooth project execution. • Lead weekly project plan calls, ensuring the team remains on track and documenting meeting notes and action items. • Capture and document user stories and requirements using Agile methodologies (e.g., JIRA, Scrum, Confluence). • Manage testing processes and ensure business engagement and participation in User Acceptance Testing (UAT). • Develop new enhancements for the CSM module, leveraging experience with various instances of ServiceNow. • Lead architectural reviews for necessary review boards to ensure that solutions align with technical standards and business needs. • Identify and articulate project risks and concerns, knowing when to escalate issues to appropriate stakeholders. • Maintain a high-level understanding of system integrations and IT architecture models to inform project decisions. • Document weekly status reports and communications using Microsoft PowerPoint and Excel. • Liaise with Business Analysts to review platform enhancement opportunities and identify value-added initiatives. Qualifications: • 5-8 years of solid experience in business analysis, preferably within Supply Chain IT and ServiceNow CSM. • Proven ability to perform business analysis duties for ServiceNow implementations, particularly with the CSM module. • Experience with ServiceNow is mandatory; familiarity with ServiceNow Contact Center solutions is a plus. • Experience working on complex IT-led projects across multiple workstreams. • Strong collaboration and communication skills, with the ability to work effectively with diverse teams across different geographical locations. • English is a must • Flexibility to work across various time zones to align with global project teams. • Proven experience leading architectural reviews and engaging with relevant review boards. Additional Information: • Collaborate closely with the manager to lead a capacity team based in India, primarily working on EST time to deliver continuous improvement initiatives.

Client is a rapidly growing fragrance subscription service. Their continued growth has led them to seek an experienced Business Analyst to optimize their operations systems, streamline integrations, and enhance business intelligence capabilities. Reporting directly to the Director of Digital Product, you'll drive continuous improvement and effective use of technology to elevate our operational efficiency. Responsibilities: · Collaborate with Operations and Product teams to identify, document, and solve complex WMS and backend system challenges. · Provide software analysis and requirements for operational implementations (EDI, Shipping methods, WMS systems, Automation). · Coordinate data transfer / API troubleshooting and liaise between vendors and internal Product Team members. · Design, execute, and oversee rigorous system testing and validation processes, particularly within sandbox environments for WMS or supply chain applications. · Support integration projects with external vendors and actively contribute to requirements development. · Conduct detailed business intelligence and data analysis, identifying critical issues to prevent financial losses. · Contribute to operational technical system requirements such as Quickbase and CMMS. · Troubleshoot and analyze software issues related to fulfillment and other operational technologies. · Strong analytical and technical troubleshooting skills. · Collaborative, solution-focused mindset with project management capabilities. · Proactive, organized, and detail-oriented, with excellent communication skills. · Passion for continuous learning and adapting quickly to evolving challenges. · Willingness and ability to be onsite or maintain frequent visits for smooth operations and team collaboration. Requirements: · 4+ years of experience supporting or implementing software systems, preferably in product management or business analysis roles. · 4+ years combined experience in warehouse management systems (WMS), supply chain technologies, EDI implementations, or similar domains. · Experience performing rigorous software testing and validation in Agile environments. · Ability to read, interpret, and communicate API functionality effectively. · Excellent documentation and communication skills for cross-team collaboration. What You'll Love About Our Client: · Competitive base compensation and bonus program · Referral bonus · Paid Time Off and Wellness Time Off · Paid Parental Leave · 401k with company match through Fidelity · Medical, Dental, and Vision Benefits · Company-provided Life Insurance, Short-term & Long-term Disability · Flexible Spending Accounts, Dependent Care FSA · Annual Education Stipend · Complimentary in-house Membership and discounts on owned brands · Monthly virtual team-building / educational activities · A fun, creative, and energetic work environment Compensation: · Base salary: $100,000 - $120,000

Immediate need for a talented Analyst 2, Architecture/ServiceNow Business Analyst . This is a 12+months contract opportunity with long-term potential and is located in Summit, NJ (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-95020 Pay Range: $40 - $42/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Act as the primary Business Analyst for the implementation of ServiceNow's Customer Service Management (CSM) module. Collaborate effectively with system integrators (e.g., SAP, Twilio/WhatsApp/WebMethods MFT), client technical teams, business stakeholders, and the Project Manager to ensure smooth project execution. Lead weekly project plan calls, ensuring the team remains on track and documenting meeting notes and action items. Capture and document user stories and requirements using Agile methodologies (e.g., JIRA, Scrum, Confluence). Manage testing processes and ensure business engagement and participation in User Acceptance Testing (UAT). Develop new enhancements for the CSM module, leveraging experience with various instances of ServiceNow. Lead architectural reviews for necessary review boards to ensure that solutions align with technical standards and business needs. Identify and articulate project risks and concerns, knowing when to escalate issues to appropriate stakeholders. Maintain a high-level understanding of system integrations and IT architecture models to inform project decisions. Document weekly status reports and communications using Microsoft PowerPoint and Excel. Liaise with Business Analysts to review platform enhancement opportunities and identify value-added initiatives. Key Requirements and Technology Experience: Key Skills; 5-8 years of solid experience in business analysis, preferably within Supply Chain IT and ServiceNow CSM. Customer Service Management (CSM) User Acceptance Testing (UAT) Agile methodologies (e.g., JIRA, Scrum, Confluence) 5-8 years of solid experience in business analysis, preferably within Supply Chain IT and ServiceNow CSM. Proven ability to perform business analysis duties for ServiceNow implementations, particularly with the CSM module. Experience with ServiceNow is mandatory; familiarity with ServiceNow Contact Center solutions is a plus. Experience working on complex IT-led projects across multiple workstreams. Strong collaboration and communication skills, with the ability to work effectively with diverse teams across different geographical locations. Fluent in Spanish; proficiency in Portuguese is a plus but not required. Flexibility to work across various time zones to align with global project teams. Proven experience leading architectural reviews and engaging with relevant review boards. Collaborate closely with the manager to lead a capacity team based in India, primarily working on EST time to deliver continuous improvement initiatives. Our client is a leading Pharmaceutical Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Conference Services Coordinator Schedule Notes: Monday - Friday, 9:00 AM - 5:00 PM Duration: Approx. 5 Months, possibility of extension, and permanent Scheduling conference rooms for meetings and events in the main campus conference center. Job Responsibilities: Regularly monitoring operations of conference facilities, checking in with A/V Technician Staff, Catering, and Environmental Services. Running both daily and weekly reports to distribute to staff and affected support departments to forecast upcoming events with a focus on VIP and large-scale events that require special attention. Required Skills & Experience: Experience working with Audio/Visual (A/V) teams, Facilities Management, and Catering, when planning and during events. Must have excellent customer service skills. Must have excellent planning and organizational skills. Should have the ability to manage telephone, e-mail, and e-form requests, and to work under pressure of deadlines for high-volume requests. Must be familiar with the use of a PC and Microsoft 365 applications. Preferred Skills & Experience: Event planning software experience. Required Education: High School diploma or equivalent.

Day to Day: We are looking for a Chargebacks & Rebates Analyst to join one of our large generic pharmaceutical organizations in the Florham Park, NJ, area. We do not need an individual who is a Gross-To-Net Subject Matter Expert, but an individual with chargebacks & rebates experience (preferably someone with iContracts experience). This role will focus on managing and enhancing gross-to-net analytics, reporting, and forecasting. The consultant will work cross-functionally with Finance, Sales, and Commercial teams to ensure deductions and accruals are accurate, well-documented, and timely. Gross-to-Net Accruals & Analysis, including supporting the monthly close process by reviewing, validating, and booking GTN accruals (e.g., chargebacks, rebates, admin fees, returns, and Medicaid). *This position is hybrid, 3 days onsite per week in Florham Park, NJ. Must Haves: -Pharmaceutical experience -5-7 years of Financial Analysis, Chargebacks/Rebates experience -Experience with iContracts, Model N or a similar software (preferred, flexible) -Advanced experience with Excel and comfortable presenting information/data through PowerPoint slides

The Transportation Services Senior Analyst is a member of the Inter-Regional Transport Excellence operations team at client, responsible for flawless execution of inter-region transport lanes, managed door-to-door. The role involves day-to-day operational issue management, transportation/logistics coordination, project management with freight forwarders, shipping sites, and supply planning. The Senior Analyst ensures consistent product availability, highest levels of customer experience, and supports process improvement projects using methodologies like Six Sigma and FPX. Other duties include presenting performance metrics to management, managing coordination, track & trace and exception management for transportation lanes, leading or participating in operational vendor management meetings, and collaborating with DC and manufacturing facilities to coordinate and manage freight. The role is business-facing, working closely with internal and external stakeholders across a highly matrixed and global organization. The analyst also acts as a SME for launches, projects, CIPs, and cost service projects, supporting event management, tenders, lane implementations, and driving operational analytics to improve business efficiency. Responsibilities: Door-to-door operational management of inter-region transport lanes, including issue management, freight coordination, and supply planning Lead process improvement projects to drive reliability and cost efficiency for inter-regional transport moves Present performance metrics and project updates to management Coordinate, track & trace and manage exceptions for segment transportation lanes Lead or participate in vendor management meetings and manage daily tactical relationships with vendors Partner with client Deliver Quality to maintain operations within the quality framework Act as the primary point of contact for communication with shipment sites and logistics providers regarding shipment flows, documentation, delays, and quality events Conduct operational analytics for day-to-day business efficiencies Support global bids, event management, tenders, lane implementation, and cross-functional collaboration Encourage inclusion, transparency, and teamwork across the matrixed organization Empower team members for speed, agility, and accountability Experience: Minimum 2 years of experience, preferably in Planning, Distribution, Manufacturing, Transportation, Logistics, Customer Service or Supply Chain Operations Hands-on industry experience in transportation operations Strong communication capabilities and high accountability skills. MS Office proficiency Must be able to read dashboards and working knowledge of project management tools (Microsoft Project, GNATT, RACI, Lessons Learned, FMEA, etc.) Preferred Skills & Experience: Experience or internship in Six Sigma/Process Excellence tools, training and/or certification Familiarity with Alteryx and Tableau analytics Strong vendor management and influencing skills Experience with large-scale or global transport operations Ability to support tenders, service issue resolution, and lane implementation Previous experience presenting to multiple levels of management Experience supporting launches, cost improvement projects, service projects, and cross-regional event management Experience building and maintaining stakeholder relationships-internal and external Skills: Logistics Goods Transport Education: Associate or Bachelors About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Azhar Email: **************************** Internal Id: 25-53775

Job Title: Information Technology Analyst I Duration: 3 Months assignment with possible extension Schedule: 7a-3p - 5 days/week (including weekends). Hours if resource works Saturday &/or Sunday will be 9a-5p regardless of shift they are booked for. Pay Range: $25 - $28/Hour Requirements: Bachelors or equivalent exp (R). Degree in computer science (P). 1-2 yr exp (P). Excellent analytical, problem solving , written and verbal communication skills, strong customer service skills. (R). Ability to work within a team environment (R). “Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors”

We are seeking a detail-oriented and motivated Junior Accountant to join our Finance team, with a specialized focus on pharmaceutical accounting. This role is ideal for someone with foundational accounting experience and a strong understanding of the pharmaceutical industry's understanding of G2N and revenue analysis, rebate structures, including commercial, Medicaid, and Medicare Part D programs. Key Responsibilities: Assist in the preparation, review, and processing of rebate claims and accruals. Support monthly, quarterly, and annual financial close activities related to rebates. Reconcile rebate-related accounts and ensure accuracy of general ledger entires. Collaborate with cross-functional teams including Sales, Contracts, and Market Access to validate rebate data. Maintain documentation and audit trails for all rebate transactions Assist in preparing reorts and analysis for management and external auditors Ensure compliance with GAAP and internal financial policies Participate in system upgrades or implementations related to rebate tracking and accounting Perform other duties as assigned Qualifications Degree in Accounting, Finance, or related field 1-3 years of accounting experience, preferably in the pharmaceutical or halthcare industry Familiarity with rebate programs (e.g., Commercial, Medicaid, Medicare Part D) Strong Excel Skills; experience with ERP systems (e.g., QuickBooks, SAP) is a plus Excellent attention to detail and organizational skills Ability to work independently and as part of a team in a fast-paced environment Preferred Skills Experience with contract management systems and rebate processing platforms Understanding of government pricing regulations and pharmaceutical compliance Strong analytical and problem-solving abilities Salary offers are based on a wide range of factors including but not limited to relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Join our finance team as a Senior Analyst, Government Pricing & Medicaid. This new position will play a key role in ensuring pricing accuracy and regulatory compliance across critical federal and state healthcare programs. Key Responsibilities: Perform manual government price calculations, analysis, and timely submissions for all mandated products Collaborate on Medicaid invoice processing and payment submissions Resolve data discrepancies and provide supporting documentation to government agencies, including CMS, HRSA, and the VA Ensure full compliance with federal and state reporting regulations

ABOUT CLEARWATER Clearwater PACE, LLC (“Clearwater”) is a New York-based, institutionally backed direct lender providing C-PACE financing nationwide across all commercial real estate asset types. Our capital supports ground-up development, value-add repositioning, adaptive reuse, and recapitalizations of recently completed projects. Led by seasoned real estate credit and structured finance professionals, Clearwater structures customized, credit-driven financing aligned with sponsor objectives, supported by fully assumable loan features and flexible prepayment terms. When paired with more expensive senior or bridge debt, C-PACE provides a cost-effective source of capital that lowers WACC and strengthens the overall capital stack. We seek to hire the best and the brightest. Our team operates with autonomy, accountability, and a solutions-oriented mindset, contributing directly to the growth of a high-performance platform at the center of energy transition and structured-credit innovation. SUMMARY Clearwater PACE is seeking an Analyst or Associate (“Analyst/Associate”) to support the Originations team across sourcing, underwriting, transaction execution, and market development. This role is ideal for a highly motivated real estate finance professional looking to build deep expertise in commercial real estate credit, construction lending, and structured finance. The Analyst/Associate will collaborate closely with senior originators, assisting with outreach, screening prospective opportunities, preparing quotes and term sheets, conducting financial and market analysis, and supporting the full diligence and closing process. The role requires strong analytical skills, attention to detail, a proactive mindset, and the ability to manage multiple workstreams in a fast-paced environment. This is a high-visibility position within a growing platform. The Analyst/Associate will participate in internal and external meetings, engage with sponsors, brokers, and municipal C-PACE program administrators, and contribute directly to Clearwater's market intelligence, pipeline development, and origination strategy. KEY RESPONSIBILITIES Origination & Market Outreach Support outbound outreach to sponsors, developers, brokers, and intermediaries to generate new meetings. Participate in introductory and discovery calls to assess project fit. Assist senior originators with outreach campaigns and follow-ups. Coordinate with Marketing to deploy materials and digital campaigns. Maintain consistent communication with market participants to strengthen sourcing channels. Credit Underwriting Review budgets, proformas, sources and uses, schedules, and feasibility. Assist with underwriting, financial modeling, scenario analysis, and sensitivities. Evaluate eligible energy measures and alignment with C-PACE requirements. Draft credit memos with written analysis of merits, risks, and structural considerations. Prepare quotes, term sheets, and internal materials. Participate in diligence calls and document key takeaways. Deal Execution & Closing Review construction contracts, schedules of values, change orders, and cost-to-complete assessments. Support analysis of GCs and subcontractors, including capabilities and performance history. Assist with fund-control coordination, inspection cadence, and draw processes. Support senior-lender consent and intercreditor discussions. Coordinate with borrowers, contractors, consultants, program administrators, and legal through closing. Track execution risks, including permitting, redesign, and long-lead time items. Pipeline & CRM Management Maintain accurate CRM updates on outreach, calls, meetings, and deal activity. Prepare weekly pipeline reports, outbound summaries, and market updates. Track competitive activity, market trends, and C-PACE program changes across jurisdictions. Assist in identifying target markets, asset types, and sponsors aligned with Clearwater's origination strategy. QUALIFICATIONS & EXPERIENCE Bachelor's degree required. Concentration in finance, real estate, economics, engineering, or a related field strongly preferred. 1-5 years of experience in commercial real estate finance, lending, credit, or investment banking. Strong proficiency in Excel financial modeling, underwriting, and quantitative analysis. Ability to evaluate construction budgets, development proformas, and project-level financial statements is a plus. Excellent written and verbal communication skills; ability to prepare polished materials for internal and external use. Highly organized with the ability to manage multiple concurrent workstreams and deadlines. Self-starter with strong initiative, intellectual curiosity, and a desire to develop deep domain expertise in C-PACE and structured real estate credit. CRM experience preferred (HubSpot, Salesforce, or equivalent). COMPENSATION & BENEFITS Clearwater offers a highly competitive compensation package that includes a base salary and an annual performance bonus. Compensation is commensurate with experience and aligned with market benchmarks for this role. The firm offers a comprehensive benefits suite, including health, dental, and vision coverage, along with a 401(k) retirement plan. This role follows a hybrid schedule with flexibility based on responsibilities and business needs. EQUAL OPPORTUNITY EMPLOYER Clearwater is committed to a diverse, inclusive, and equitable workplace grounded in integrity, collaboration, and respect. We welcome applicants from all backgrounds and are proud to be an equal opportunity employer. Only candidates selected for further consideration will be contacted.

Meta's Enterprise Support Delivery (ESD) team is seeking a Service Experience Analyst to join our team and play a pivotal role in transforming the new- hire tech experience, driving broader user and tech experience design initiatives, and elevating service delivery across Meta. This role is instrumental in managing the new hire experience at Meta while driving broader user and tech experience design initiatives for the Enterprise Service Delivery (ESD) organization. In this exciting role, you will collaborate cross-functionally with Product, Engineering, Operations teams, and leadership to design experiences that meet or exceed customer expectations and drive measurable business impact. Your expertise in technical knowledge strategy, user experience design, and analytics will be instrumental in developing and implementing experience improvement initiatives, measurement frameworks, and user research programs that drive the evolution of service delivery. A significant focus of this role will be on managing the new hire experience, ensuring seamless integration of technology and support services to set new employees up for success. You will lead projects aimed at optimizing the new hire tech experience, leveraging data-driven insights to inform design decisions and drive meaningful improvements. You will support the ESD organization's experience design needs through research projects, journey mapping, empathy mapping, data visualization, and insights gathering. If you're passionate about creating exceptional experiences, driving strategic goals through collaboration and innovation, and making a lasting impact on the lives of new hires and Meta employees, we encourage you to join our team and help transform the new hire tech experience at Meta. Minimum Qualifications * Bachelor's degree in a directly related field, or equivalent practical experience * Experience initiating and driving multiple projects simultaneously with minimal guidance * Experience with systems and tools used by Operations teams * Experience in data analysis, user experience research, customer experience, or service design roles * Experience partnering with technical teams (e.g., Engineering, Product Management, Data Science) * Proficiency in SQL for data extraction and manipulation * Experience with statistical analysis and data modeling techniques * Proficiency in data visualization tools and creating executive-level dashboards * Analytical skills with capacity to work with large datasets and multiple data sources * Knowledge of survey design and quantitative/qualitative research methodologies * Excellent communication and presentation skills (to leadership teams) * Proven project management skills with experience managing concurrent initiatives * Cross-functional collaboration experience working with engineering, product, and operations teams * Experience in identifying business challenges and formulating data-driven solutions * Self-starter, working independently and driving initiatives to completion Preferred Qualifications * Experience with AI/ML concepts and their application in content/experience analysis * Familiarity with LLM-powered analytics tools and prompt engineering techniques * Experience with A/B testing and experimental design methodologies * Knowledge of Meta's internal tools and data infrastructure (Presto, Deltoid, Unidash) * Employee/customer onboarding experience with understanding of new hire journey challenges * Service design background including service blueprinting and process optimization * UX research experience with journey mapping, empathy mapping, and user interview methodologies * Voice of Customer analysis experience with sentiment analysis and feedback categorization * Enterprise support or IT service management experience Responsibilities * Execute end-to-end new hire experience initiatives, supporting strategy execution and project management for improved onboarding outcomes * Conduct journey mapping and empathy mapping to understand new employee experiences * Design and implement user research programs including focus groups, interviews, and surveys to capture new hire feedback * Collaborate with Service Experience Analyst to translate strategic vision into actionable project plans * Leverage AI-driven analytics tools including LLM-powered insights, Analytics Agent, and advanced data analysis techniques * Perform Voice of Customer analysis using helpdesk data, sentiment analysis, and predictive analytics to identify trends and pain points * Apply prompt engineering and AI-assisted data analysis for real-time trend identification and deflection prediction * Develop automated insights workflows to streamline data exploration and anomaly detection * Build comprehensive reporting frameworks that provide actionable insights to stakeholders at all organizational levels * Translate complex data into clear, actionable recommendations for broad range of audiences including executives and cross-functional teams * Monitor and report on metrics and key performance indicators that measure service experience success and drive continuous improvement * Partner with Engineering, Product, UX Research, and Operations teams to implement experience improvements * Influence cross-functional decision-making through data-driven insights and strategic recommendations * Support ESD organization's broader experience design needs including process optimization and service blueprinting * Mentor and guide team members on analytics methodologies and service experience best practices About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

Job Description *This role is based 5X a week onsite in our NY office. Must be able to start immediately* About Us: Founded more than 15 years ago and headquartered in Chicago, the DV Group of financial services firms has grown to more than 450 people operating throughout North America and in Europe. Since spinning out of a large brokerage firm in 2016, DV Trading has rapidly scaled as an independent proprietary trading firm utilizing its own capital, trading strategies, and risk management methodologies to provide liquidity to worldwide financial markets and hedging opportunities to commodity producers and users. Now, DV group affiliates include two broker dealers, a cryptocurrency market making firm, and a bourgeoning investment adviser. Overview: Dataflows are the backbone of every successful trading firm. Every decision - from split-second trades to risk management to navigating new markets - relies on data moving quickly, accurately, and seamlessly. DV Trading is seeking an Operations Analyst who thrives on uncovering gaps, chasing down answers, and building robust data pipelines that tie everything together. You'll partner closely with the Director of Operations to design and manage the operational systems that power trading activity firmwide. Responsibilities: Act as the right hand to the Director of Operations, working closely with traders, developers, risk managers and other teams to ensure critical data gets to the right place in a scalable, efficient manner. Develop deep working knowledge of the trading, clearing and settlement of all asset classes traded at the firm (commodities, equities, fixed income, FX, crypto) Own day-to-day operational processes: SOD/EOD position reconciliation, pricing & settlements, PnL calculations and reporting, and critical intraday monitoring Design a system of alerts, checks, and reconciliations that preserves data integrity, communicates breaks in real time, and prevents small issues from multiplying Understand all methods of trade execution across the firm and help architect a more efficient system for consuming fills and distributing position to traders Collaborate with developers to shape databases, trader tools, and position management GUIs Create precise processes to streamline onboarding of new traders, strategies, and products Perform stimulating data analysis on volumes, fees, margin financing, rebates, and Desk ROI. Connect insights to business opportunities Evaluate operational feasibility of new trades/markets/exchanges and help tackle trading obstacles in the way of new business Requirements: Bachelor's Degree 2-5 years of experience in an analytical or operational role within Finance or trading industry. Clear thinker with advanced aptitude for breaking down complex problems in a timely fashion in his/her own way Expertise in Excel, SQL required. Familiarity with Python, Bloomberg a plus. Strong communication skills and ability to advance many simultaneous discussions forward Strong work ethic, desire to learn, and ability to remain calm and focused in a fast paced, high-pressure environment Independent and resourceful - willingness to take on challenges, dive in the weeds, and figure out solutions Benefits: Discretionary bonus eligibility Medical, dental, and vision insurance HSA, FSA, and Dependent Care options Employer Paid Group Term Life and AD&D Insurance Voluntary LTD, Life & AD&D insurance Flexible vacation policy Retirement plan with employer match Paid parental leave Wellness Programs Annual compensation range: $110 - 130K base + Discretionary Bonus DV is not accepting unsolicited resumes from search firms. Only search firms with valid, written agreements with DV should submit resumes in response to DV's posted positions. All resumes submitted by search firms to DV via e-mail, the Internet, personal delivery, facsimile, or any other method without a valid written agreement shall be deemed the sole property of DV, and no fee will be paid in the event the candidate is hired by DV. DV is proud to be an equal opportunity employer and committed to creating an inclusive environment for all employees.

Job Description Our client operates at the crossroads of energy and home services, fueled by the vision of a smarter, cleaner future. Committed to developing groundbreaking solutions, they aim to streamline their customers' lives by providing energy, protection, and smart services for their homes and businesses. The Operations Analyst supports Retail Billing Operations by ensuring accurate, timely customer transactions, account maintenance, and monthly billing. The ideal candidate brings strong analytical skills, process discipline, and working familiarity with data tools to help drive customer satisfaction and operational excellence. Essential Duties/Responsibilities: Develop a thorough understanding of the electricity and gas customer lifecycle-from contract initiation through final account processing. Work within customer management systems to process daily operational tasks and electronic transactions with vendors/utilities. Monitor and resolve transaction and billing exceptions within established SLAs; escalate appropriately when needed. Use reporting and analytical methods (e.g., Excel, SQL/Power BI where applicable) to identify issues and maintain compliance with internal/external SLAs. Perform root cause analysis to address exceptions, errors, and process gaps; recommend and implement fixes. Research and analyze complex business problems using software tools and knowledge of the retail energy market. Support execution of new business and regulatory requirements. Serve as a subject matter expert for transaction and billing questions. Create and maintain clear process documentation for training and reference; deliver training to colleagues as needed. Collaborate with internal teams, management, external vendors, and utilities to resolve issues and support projects. Perform other duties as assigned. Minimum Requirements: High School Diploma or equivalent. 2-4 years Operations or Back Office related experience. Must be proficient in Microsoft Tools: Word, Excel, Outlook. Preferred Qualifications: College degree in business or related area preferred. Working knowledge of deregulated energy market preferred Previous energy/utility industry experience preferred. Proficient in SharePoint, Power BI, and SQL Server Management Studio. Additional Knowledge, Skills and Abilities: Strong analytical and mathematic skills. Ability to solve complex problems with minimal guidance. Attention to detail and ability to multi-task in fast paced environment. Capable of working independently and making decisions accordingly. Effective oral and written communication skills with ability to discuss findings and recommendations in a succinct manner. Ability to collaborate and Interact professionally with internal teams, management, external vendors, and utilities to acquire knowledge, resolve issues, and participate in projects. #INDOMNI

Job DescriptionDescriptionCME Associates is currently seeking for a Project Operations Analyst to join their team of professionals in our Business Operations Department. If you are a hard-working, self-motivated team player, we invite you to explore a career with CME Associates. The Project Operations Analyst is a critical member of the Business Operations team, responsible for driving project excellence by partnering with Project Managers (PMs) and senior leadership. This role ensures that project reviews are conducted regularly and effectively, focusing on schedule adherence, forecasting accuracy, compliance, and operational insights. The Analyst will also play a key role in educating and enabling PMs to interpret and act on project data to drive performance and accountability. Responsibilities• Lead Monthly Project Reviews.o Facilitate structured project review meetings with PMs and senior leaders, ensuring clear communication of schedule status, financial forecasts, risks, and required actions.• Analyze and Forecast Project Performanceo Develop and maintain tools for forecasting project progress, revenue, and margin performance; highlight variances and trends across the project portfolio.• Compliance and Controlso Monitor and highlight data compliance with internal project setup, phase tracking, timecard submissions, and end-date management.• PM Enablement and Trainingo Highlight training opportunities for PMs and work with SVPs and VP of Business Operations to facilitate training when applicable.• Data Interpretation and Insightso Translate complex project data into executive-level insights, project level insights, and summaries that drive decision-making and accountability.• Continuous Improvemento Identify gaps in project execution or reporting and collaborate with Operations and Finance to refine tools, templates, and standard processes. Success Metrics • % of project reviews completed monthly with full compliance• Improvement in forecasting accuracy across teams• Increase in PMs' operational literacy (measured through training feedback and behavior change)• Reduction in late end-date extensions, missed budget triggers, or compliance gaps Qualifications• Bachelor's of Science Degree, preferably in Engineering, Environmental Science, Surveying, Construction Management, or other relevant job experience equivalent to these. • 3-5 years of experience in project operations, financial analysis, or engineering consulting industry Preferred Qualifications: Technical Skills:• Knowledge of cost estimation techniques and software.• High competency in KPIs (Key Performance Indicators) for tracking project progress.• Proficient in Excel, project management systems (e.g., Deltek Vision/Vantagepoint), and business intelligence tools (e.g., Power BI)• Proficiency with Microsoft Teams for team communication and updates. BenefitsCME offers a competitive compensation package including: medical, prescription, dental and vision coverage, 401(k) retirement plan with employer match, educational assistance program and paid time off.

Prospect Capital Founded in 1988, Prospect Capital is an alternative asset management firm with $11.5B+ of assets under management, including permanent capital. Prospect pursues multiple strategies in the US, including direct lending, private equity, real estate private equity and structured credit. Prospect has a long-term, value-oriented approach that employs fundamental bottoms-up research to identify investments that offer attractive risk and reward. With offices in New York City, Connecticut, and Florida, the firm is comprised of 150+ experienced professionals who value entrepreneurship, intellectual rigor, hard work and continuous improvement. Position Overview We are currently seeking a detail-oriented, individual contributor, and proactive individual to fill the role of Operations Support Analyst. In this position, you will be responsible for providing expert-level operation and travel support across the entire firm, including managing and maintaining all logistics surrounding conferences and sponsorships and managing expenses. The ideal candidate will have a strong foundation in financial processes, excellent organizational skills, critical thinking abilities, and a creative mindset to address challenges. This role requires in-depth knowledge of corporate and conference travel and expense processes, policies and regulations in addition to expense reconciliations. This role offers an opportunity to work cross-functionally with finance, accounting, investment professionals and vendors to help ensure operational efficiency and compliance with internal controls. Key Responsibilities: Administer full-cycle travel and expense processes across multiple entities in Concur. Coordinate and book complex domestic and international travel arrangements in Concur, including itineraries, traveler profiles updates, last-minute changes and cancellations, logistics for conferences and events. Promptly respond to a high volume of e-mails and respond effectively. Administer corporate credit cards (including but not limited to data feeds, reconciliations; required troubleshooting and system maintenance) Review and audit employee expense reports monthly to ensure T&E policy compliance; investigate discrepancies and collect missing data. Conduct data entry, perform research, and analysis, support end-users and lead data clean-ups and audits. Monitor data activity and advise management of system issues and inconsistencies. Drive organizational value through vendor negotiation, compliance initiatives, and best practices. Qualifications: Bachelor's degree is preferably in business administration, finance or a related field. Intermediate to advanced level of proficiency in all MS Office applications. Experience with SAP Concur Travel and Expense Management software. Strong understanding of accounting principles, cost allocation and reconciliations required. Experience in an analytically driven role handling high volume travel and expense transaction. Skills and Attributes: Strong financial acumen and attention to detail. Creative and team-oriented mindset with a curiosity for assuming new responsibilities and suggesting improvements. Proactive team player with strong critical thinking and organizational skills who can navigate complexity, analyze and offer practical solutions. Comfortable being an independent contributor, working independently and collaboratively with remote teams. Ability to document workflows and contribute to ongoing operational enhancements. Ability to receive feedback with a commitment to continuous learning and meaningful contributions to the team and firm's success. Master of prioritization, pivoting in tasks and accomplishing work in an organized and timely manner in a high pressure, face-paced, dynamic and deadline-driven environment. The anticipated annual base salary range for this position is $70,000 - $110,000 plus an annual discretionary performance-based bonus. Actual pay may be adjusted based on experience and performance. In addition to the base salary, the hired professional is eligible for comprehensive benefits, including 100% employer-paid premiums for medical, dental, vision insurance, life insurance, and AD&D. You'll also have access to pretax benefit accounts, including FSA, HSA, and Commuter accounts. Our perks go beyond the basics with a mentorship program, daily in-office paid breakfast and lunch, company-sponsored ski and sailing trips, and regular happy hours. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

SourcePro Search is conducting a search for a talented and knowledgeable Technology & Operations Risk Analyst to focus on identifying, mitigating, and reporting risks related to the development and operation of exchange trading systems, as well as the supporting infrastructure and operational areas. The ideal candidate will work very closely with Information Security, Infrastructure Engineering, Infrastructure Operations, Technology Development, Trading Operations, Systems Operations, Compliance and Legal teams. What You'll Bring: Minimum of a Bachelor's degree or equivalent in IT/Computer Science or IT Audit or IT Risk Management field Experience working on IT Internal Audit and/or External Auditors IT Audit Deliverables is highly preferred 2 plus years of experience in IT Risk Assessment and/or IT Audits ·CISA or CISSP certifications highly preferable Highly Proficient with Microsoft Office (Excel, PowerPoint, Word etc) Excellent understanding and demonstrable experience in any of the following industry standards: NIST CSF, COBIT, CIS, COSO frameworks Solid understanding and demonstrable experience in end to end IT Audit or IT Risk Assessments of Systems and associated operational areas Solid understanding and demonstrable experience in self assessments and compliance monitoring Solid understanding of the Technology and Operations Risk Management principles and governance framework Excellent reasoning and analytical skills Excellent organizational and communication skills Excellence data analyzing skills and writing skills in audit documentation and reporting Ability to work effectively within a team environment and ability to influence Ability to work with Internal Audit and External Auditors on many Audit Deliverables ****************************

NOTE: The role is based in NYC and requires following Scholastic's hybrid in-office policy. THE OPPORTUNITY The Trade organization is a division of Scholastic Inc. which publishes on average 600 titles/SKUs per year and maintains a backlist of 8K+ titles/SKUs with purchases of +/-$100M per year. The Analyst, Inventory Planning, will team with the Senior Manager of Inventory Management, in the management of inventory decisions for all Trade-parented products, both frontlist and backlist. This individual will gather, analyze, review, and summarize key data elements and create appropriate reports for assessing print decisions across the business. RESPONSIBILITIES + Support VP of Publishing Operations and Senior Manager, in managing optimal inventory levels while minimizing cost of product and stockouts. + Generate and publish inventory reports and performance metrics to various levels of management. + Performs due diligence for new/changing initiatives. + Manage and educate other departments on new inventory initiatives; share best practices and develop an in-depth knowledge of the system and approaches. In conjunction with leveraging information and supporting sales needs. + Identify opportunities for reducing inventory levels. + Perform analysis to identify back-order trends to help to improve stock out rates. + Assist with special assignments and ad hoc inventory investigations. + Liaise with all levels of management across many different functional departments on issues relating to inventory. **About Scholastic** For more than 100 years, Scholastic Corporation (NASDAQ: SCHL) has been meeting children where they are - at school, at home and in their communities - by creating quality content and experiences, all beginning with literacy. Scholastic delivers stories, characters, and learning moments that empower all kids to become lifelong readers and learners through bestselling children's books, literacy- and knowledge-building resources for schools including classroom magazines, and award-winning, entertaining children's media. As the world's largest publisher and distributor of children's books through school-based book clubs and book fairs, classroom libraries, school and public libraries, retail, and online, and with a global reach into more than 135 countries, Scholastic encourages the personal and intellectual growth of all children, while nurturing a lifelong relationship with reading, themselves, and the world around them. Learn more at ****************** . Some benefits that we offer: + Full suite of health and wellness benefits (including a $0 deductible Medical Plan) + Retirement Savings Plan 401(k) with options for both Roth and Traditional Contributions + Tuition-Free programs for undergraduate and graduate degrees + Generous Parental Leave Program + Employee Stock Purchase Plan (ESPP) with opportunity for discounted stock at a 15% discount Thank you for your consideration in choosing Scholastic. **Qualifications** HOW YOU CAN FIT **(Qualifications)** **Knowledge, Skills, and Abilities:** Ability to independently organize and lead meetings, when needed. Must be able to work with and across all levels of management. Detail-oriented with excellent written and verbal communication skills, including the ability to explain and simplify inventory concepts. Capability to build relationships across organizations and influence without direct authority. Strong analytical and project management skills with the ability to analyze and solve complex key issues. **Education:** BA/BS degree **Experience:** + 1+ years of experience in an inventory and/or supply chain role preferred. + Previous experience in publishing/media a plus. + Strong analytical capabilities. + Must be able to meet schedules/firm deadlines and make quick decisions under pressure. + Must be able to work independently as well as group projects. + Proficient in MS Office with a high level of competency in Excel. + Knowledge of Blue Yonder, Power BI systems a plus. **Time Type:** Full time **Job Type:** Regular **Job Family Group:** Distrib & Matls Mgmt **Location Region/State:** New York **Compensation Range:** Annual Salary: 64,400.00 - 70,000.00 **EEO Statement:** Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination. EEO is the Law Poster (https://******************/content/dam/scholastic/corp-home/eeo-is-the-law-poster-english.pdf) EEO Scholastic Policy Statement Pay Transparency Provision (https://******************/content/dam/scholastic/corp-home/pay-transparency.pdf) Scholastic Corporation (NASDAQ: SCHL) is the world's largest publisher and distributor of children's books, a leading provider of core literacy curriculum and professional services, and a producer of educational and entertaining children's media. The Company creates quality books and ebooks, print and technology-based learning programs for pre-K to grade 12, classroom magazines and other products and services that support children's learning both in school and at home. With operations in 14 international offices and exports to 165 countries, Scholastic makes quality, affordable books available to all children around the world through school-based book clubs and book fairs, classroom collections, school and public libraries, retail and online. True to its mission of 97 years to encourage the personal and intellectual growth of all children beginning with literacy, the Company has earned a reputation as a trusted partner to educators and families. Learn more at: ****************** We're always looking for talented people to join Scholastic in instilling a love of reading and lifelong learning in children. At Scholastic, our benefit plans have been designed to be in line with market conditions and employee needs. Our plans provide flexibility and allow individuals a broad range of choices that can be tailored to meet each employee's needs. Scholastic is an Equal Opportunity Employer.