Operations analyst jobs in New Haven, CT - 469 jobs

The Vanderblue Team is seeking a highly organized, detail-oriented, and proactive Operations Coordinator to support daily operations, represent the team at the front desk, and provide administrative support to the company's CEO. This role is critical to the team's first impression, office functionality, and overall efficiency. The Operations Coordinator serves as the hub of the office-managing incoming communication, maintaining a polished workspace, and acting as an extra set of hands on leadership initiatives, making it an excellent opportunity to gain broad exposure to the real estate business. Key Responsibilities: Executive & Leadership Support: Provide administrative support to the CEO, primarily focused on email management and calendar scheduling. Collaborate with leadership and team members on projects that improve systems, processes, and the overall team experience. Support client care initiatives, including sending note cards, gifts, and other thoughtful touchpoints, with an emphasis on quality and consistency rather than volume. Assist with planning and execution of client-facing and team events such as happy hours, community events, and client appreciation events. Gain exposure to multiple aspects of real estate operations, making this a strong learning and growth role. Office Coordination & First Impressions: Act as the go-to person for general office needs, troubleshooting issues and maintaining smooth daily operations. Serve as the first point of contact for all in-office visitors, ensuring a warm, professional, and welcoming experience at the front desk. Manage day-to-day office upkeep, organization, and presentation to ensure the space is always client-ready. Communication & Lead Intake: Handle all incoming phone calls to the team, routing calls appropriately and providing excellent first-touch service. Respond to and triage inquiries from the team's website and other incoming lead sources, ensuring timely follow-up or handoff. Maintain professionalism and brand consistency in all verbal and written communication. Required Qualifications: Strong organizational skills with exceptional attention to detail. Professional, polished communication skills and comfort interacting with clients, agents, and vendors. Ability to multitask, prioritize, and adapt in a fast-paced environment. High level of reliability, initiative, and problem-solving ability. Proficiency in Microsoft Office Suite and Google Suite. Preferred Qualifications: Minimum of 2 years of experience in the real estate industry. Experience handling inbound calls and lead intake. Familiarity with real estate CRM systems and basic marketing tools. Background in office coordination or operations support. Why Join the Vanderblue Team? Be part of a high-performing, collaborative real estate team known for excellence and innovation. Play a visible role in daily operations and leadership initiatives. Gain hands-on exposure to all facets of a successful real estate business. Grow in a supportive, fast-paced environment with opportunities to learn and advance. If you are detail-oriented, service-driven, and enjoy being at the center of a team's operations while learning the real estate business, we encourage you to apply!

Our client is seeking a Business/Systems Analyst to join their team! This position is located in Stamford, Connecticut. Develop and own Business Requirement Documents (BRDs) to define chat, chatbot, and IVR product enhancements, customer experience improvements, and digital engagement strategies Collaborate cross-functionally with product managers, UX/UI designers, developers, and external vendors to ensure seamless implementation of chat, chatbot, and IVR solutions Analyze chat and IVR performance data, customer interactions, and pain points to identify improvement opportunities Translate customer needs into clear, actionable business and functional requirements with use cases, process flows, and user stories across chat and IVR journeys Partner with data and analytics teams to define and track KPIs such as: containment rate, deflection, CSAT, chat adoption, IVR completion rates Ensure all requirements align with customer expectations, operational feasibility, and business goals Conduct pre- and post-deployment user testing to validate enhancements and identify potential issues Facilitate stakeholder discussions, ensuring transparency, alignment, and prioritization of chat and IVR initiatives Document and maintain process improvements to streamline digital self-service, chat interactions, and agent handoff experiences Desired Skills/Experience: 3+ years of experience as a Business Analyst in digital servicing, chat, chatbot, IVR, or customer experience Proven ability to create BRDs, user stories, use cases, and process flows for customer-facing digital and voice products Experience working with chat platforms, chatbot solutions, and IVR systems Experience with business analysis tools such as: JIRA, Confluence, Microsoft Visio, and other BA documentation software Familiarity with Agile and Scrum methodologies in software development Knowledge of customer experience best practices and UX principles Excellent analytical, communication, and stakeholder management skills Experience working in telecommunications or digital customer support environments Understanding of APIs, web services, and conversational AI Prior experience with automation and AI-driven optimization for chatbots or IVR Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $42.00 and $50.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

We're hiring an Order Management Analyst to take ownership of the end-to-end factory purchase order process. This role plays a critical part in maintaining order accuracy, supporting internal commercial teams, and strengthening supplier performance across a global supply base. You'll work cross-functionally with supply chain, finance, customer experience, and vendors to proactively manage timelines, resolve issues, and improve operational efficiency. Hybrid schedule: 3 on-site / 2 remote Key Focus Areas Full lifecycle PO management from creation through delivery Pricing, lead time, and shipment tracking with high attention to detail Supplier coordination to improve delivery performance and lead times Partnership with AP on invoice discrepancies and payment issues Internal communication around delays, risks, and client impact Support of cross-functional initiatives and process improvements Ideal for someone with experience in order management, purchasing, or supply chain who wants broader ownership and visibility.

PLEASE NOTE: WE ARE NOT ACCEPTING ANY 3RD PARTY SOLICITATIONS. ANY SUCH INQUIRIES WILL NOT BE CONSIDERED OR RECEIVE A RESPONSE. WE CAN ONLY WORK WITH DIRECT APPLICANTS WHO ARE AUTHORIZED TO WORK IN THE US WITHOUT SPONSORSHIP. THIS IS AN ON-SITE ROLE FOR LOCAL CANDIDATES ONLY. We do NOT sponsor!! SOFT's client has an immediate need for a Business Analyst to work hybrid in Fairfield County, CT. Initial project duration is 4-6 months with ample opportunity for expanded duration. Responsibilities for this role: Primary responsibility is business analysis, stakeholder engagement, requirements definition, and workflow mapping. Work will consist of a few projects including a data warehouse project, and insurance project, a data aggregation project Requirements for this role: Prior work experience in a financial environment Minimum of 5 years of experience as a Business Analyst Strong business analysis capability (requirements gathering, use cases, user stories, process mapping). Ability to work closely with end users, understand workflows, and translate them into clear, structured requirements. Comfortable facilitating discussions, asking probing questions, and documenting business needs for future data warehouse and reporting. Good communication skills and ability to build rapport with stakeholders.

General Job Holder: Job Title: Controls Operations Analyst Division: BSS - UCO Reports To: As per Beazley's organisation chart About the team: The Control Operations team is responsible for monitoring key Underwriting and Claims' controls on behalf of the business, report findings and support stakeholders in driving effective control environment using the insight generated through monitoring. The team partners with the Underwriting trading teams, Group Claims Team as well as Operations and Shared service team within Beazley Shared Services. Key Relationships: Underwriting and Claims Operations (UCO) Management and staff, Internal Audit, Risk Management and Compliance Job Summary: The purpose of the role is to drive effective control monitoring, always focusing on the "so what" and use the insights to drive improvements in Beazley's control environment. The role requires the job holder to effectively partner with the business and proactively support our stakeholders by providing them overarching themes and trends on the controls operating in their areas, identify gaps/risks and collaborate with the stakeholders to agree on actions to mitigate them. Key Responsibilities: Performs review of policies and claims for compliance to established protocol. Perform assigned control monitoring and reporting tasks, at direction of the Manager, Controls Operations. Build effective working relationships within the team, UCO management and other key contacts. Perform all tasks in accordance with documented procedures and comply with established standards for timeliness, quality, professionalism and accuracy. Manage daily tasks to ensure business needs are consistently met. Prepare reports and presentations by leveraging advanced data analytics tools to enhance reporting and insights. Monitor team's mailbox and ensure emails are acted in timely fashion Ensure procedure documentation for assigned tasks are kept up to date and reviewed annually Participate in cross training within the team as per the business needs Personal Specification: Skills & Abilities Ability to apply standards to specific underwriting/claims monitoring, understand principles involved and practicalities in complying with these; Strong focus on accuracy, attention to detail; diligent in maintaining records and documenting decisions taken Ability to communicate effectively Strong presentation skills Ability to work to tight deadlines and prioritise multiple tasks Strong administration and organisational skills Advanced-level Excel (advanced formulas, PivotTables, Power Query, VBA) and Power BI for data visualization and dashboard creation. Knowledge & Experience Experience in Financial Services, preferably within the insurance sector Experience in risk management, compliance or audit role a plus Aptitude & Disposition Task-focused, self-motivated and flexible Consistently professional approach; able to successfully interact with managers and support personnel Positive, enthusiastic and service-oriented General It is important that within all your interactions both internally and externally you adhere to Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to: Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the FCA and PRA Conduct. Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system. Display business ethics that uphold the interests of all our customers. Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs. Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management. Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups. Who We Are: Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer. Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons. Our Culture We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world. Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers. Be bold Strive for better Do the right thing Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this. We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success. Explore a variety of networks to assist with professional and/or personal development. Our Employee Networks include: Beazley RACE - Including, understanding and celebrating People of Colour Beazley SHE - Successful, High potential, Empowered women in insurance Beazley Proud - Our global LGBTQ+ community Beazley Wellbeing - Supporting employees with their mental wellbeing Beazley Families - Supporting families and parents-to-be We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as: Internal Pathways (helping you grow into an underwriting role) iLearn (our own learning & development platform) LinkedIn Learning Mentorship program External qualification sponsorship Continuing education and tuition reimbursement Secondment assignments The Rewards The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization Attractive base compensation and discretionary performance related bonus Competitively priced medical, dental and vision insurance Company paid life, and short- and long-term disability insurance 401(k) plan with 5% company match and immediate vesting 22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs Up to $700 reimbursement for home office setup Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance Up to 26 weeks of fully paid parental leave Up to 2.5 days paid annually for volunteering at a charity of your choice Flexible working policy, trusting our employees to do what works best for them and their teams Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $70,000-$77,000 per year plus discretionary annual bonus. Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles. We are an equal opportunities employer and as such, we will make reasonable adjustments to our selection process for candidates that indicate that, owing to disability, our arrangements might otherwise disadvantage them. If you have a disability, including dyslexia or other non-visible ones, which you believe may affect your performance in selection, please advise us in good time and we'll make reasonable adjustments to our processes for you.

About the team: The Global Retention Programs team at Gartner is seeking a talented operations analyst to join our team. The Global Retention Programs team are experts in ensuring that Gartner's largest clients retain and grow their business with the company. The team acts as internal consultants to Sales and Service leaders, and also plays a critical role in providing Gartner's Operating Committee with regular recommendations, insights and opportunities to shape the company's retention and growth strategy. What you'll do: Creatively solve open-ended operational problems across all phases of the project lifecycle: understanding business challenges, proposing and architecting technical solutions, data wrangling & cleaning, exploratory data analysis, feature engineering, model selection and development, model validation, and model operationalization Develop actionable insights that influence delivery of exceptional client service by integrating observations about client needs and internal processes and capabilities. Present insights and recommendations to cross-functional partners. Leverage Python and SQL as well as Excel expertise to support the business in analyzing problems; leverage techniques from machine learning/AI, natural language processing, and statistical modeling to solve challenging business problems. Effectively communicate complex technical solutions and analytical results to both technical and non-technical stakeholders, ensuring alignment and understanding. Collaborate cross-functionally with business stakeholders, IT, and Project Management teams to design, develop, and deliver solutions that have a measurable business impact. What you'll need: Bachelor's degree in Statistics, Mathematics, Computer Science, or a related quantitative field and 4-5 years of data analysis experience; or Master's degree and 2-3 years experience. Proficiency in Python (including core data manipulation libraries - Pandas/Polars, NumPy, etc.) and SQL; working knowledge of Excel. Experience working with AI tools and APIs to enhance data workflows. Demonstrated ability to write and maintain production-quality code for data cleaning, transformation, and analysis. Practical understanding of statistical principles and their applications; practical experience with core statistical modelling/ML methods. Ability to thrive in a fast-paced environment, managing multiple priorities and delivering high-quality results within established timelines Exceptional communication skills, with the ability to convey complex technical concepts to diverse audiences and influence key stakeholders and leaders across the organization #LI-JH4 Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 72,000 USD - 100,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email . Job Requisition ID:105140 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Lane Construction is one of America's leading construction companies, specializing in large, complex civil infrastructure. For 135 years, it has contributed to the development of the country's transportation systems including the Interstate Highway System and a vast network of roads, bridges, airports, metros, and railways. Lane specializes in mobility, tunneling, and water resources to address sustainable development and climate change adaptation challenges. Responsibilities Corporate Finance Analyst: Compiles components of the Company's monthly projections and analyzes forecast data provided by operations or corporate departments for reasonableness. Reviews and analyzes corporate overhead costs in comparison to budget. Assists with various tasks involving cash flow models and developing/tracking company metrics. Assists with various construction contract accounting tasks. Assists with ad-hoc projects and presentations for management and others. Project Finance Analyst: Supports project management team in interpreting financial data and project financial health on a monthly and/or weekly basis. Ensures timely and accurate reporting of financial information for project(s) to Corporate Finance which includes reporting actual data and look-ahead forecasts. Works with various functions at the project site, including operations, cost control, and administration to ensure transactions are processed timely and accurately. Reviews the account entries for subcontractor costs and payments. Monitors project cash flow and authorizes vendor payments. Ensures systems and processes at the project level are in line with Company standard procedures. Shared Responsibilities: Supports bi-annual budget/forecast process for project(s) by preparing compiling income statement, balance sheet, and cash flow information, and analyzing data provided for reasonableness. Prepare monthly internal reports for various levels of management Performs other duties as assigned. Requirements Bachelor's Degree 2 years of experience in accounting/finance or equivalent Lane Construction offers a comprehensive benefits package with an excellent opportunity to grow and be part of one of the most respected names in the construction industry. Lane is an Equal Opportunity Employer.

Archway Dental Partners is a forward-thinking dental support organization (DSO) that empowers high-performing dental practices through operational support, technology, and strategic leadership. We are committed to improving patient access, care quality, and provider success through scalable, efficient, and compliant infrastructure. Position Summary We are seeking a highly motivated and detail-oriented Financial Planning Analyst (FPA) to join our dynamic finance team. The successful candidate will play a critical role in driving the company's financial planning, budgeting, forecasting, and analysis processes. This role requires a strong analytical mindset, exceptional communication skills, and the ability to collaborate across departments to provide actionable insights that enhance decision-making. Key Responsibilities Financial Planning & Analysis Develop and maintain financial models to support budgeting, forecasting, and long-term planning. Prepare, analyze, and present financial performance reports, including variance analysis, trends, and key performance indicators (KPIs). Partner with departmental heads to align budgets and forecasts with company objectives. Budgeting and Forecasting Coordinate the annual budgeting process and ongoing forecasts. Analyze budget submissions and forecasts to ensure accuracy and alignment with strategic goals. Data Analysis & Reporting Provide regular financial and operational insights to senior leadership. Develop dashboards and visualizations to present data clearly and effectively. Identify risks and opportunities, recommending actions to improve financial performance. Strategic Support Support business decision-making by providing ad-hoc analysis and scenario modeling. Analyze market trends, competitor performance, and internal operations to identify growth opportunities. Process Improvement Evaluate and improve financial processes to enhance efficiency and accuracy. Implement and optimize financial planning tools and systems. Qualifications Bachelor's degree in Finance, Accounting, Economics, or a related field (Master's or CPA/CFA preferred). 3-5+ years of experience in financial analysis, budgeting, forecasting, or related roles. Experience in healthcare is a plus. Advanced proficiency in Microsoft Excel (e.g., financial modeling, pivot tables, macros). Experience with financial planning software (e.g., Adaptive Insights, Hyperion, or Anaplan). Familiarity with ERP systems (e.g., SAP, Oracle) and data visualization tools (e.g., Tableau, Power BI). Strong analytical and problem-solving skills. Excellent communication and presentation skills. Proven ability to work independently and as part of a team. High attention to detail and organizational skills. Why Archway? Competitive compensation and benefits package. Opportunities for professional growth and development. Collaborative and innovative work environment.

Aires (************** has been providing best-in-class relocation management services for over 40 years and is a recognized industry leader in delivering high quality relocation and assignment management services to leading corporations. We Have... An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility A strong Aires brand consistently ranked among the mobility industry's highest annual customer-satisfaction scores and a client retention rate of over 98% A high internal promotion rate and long-tenured employees, highlighting our commitment to career growth and development A comprehensive benefits package, including a 401K match Hybrid work opportunity - Candidate must be local to Danbury, CT We are accepting internship applications for a 2026 Summer Operations Intern local to our Danbury, CT office. The intern will provide support to key areas within the operations team, while learning about the relocation management industry. This is a full-time, paid internship (40 hours per week). Requirements: Current undergraduate college students, at least sophomore status A minimum GPA of 3.0 Additional Qualifications: Excellent customer service and administrative skills Computer literacy with MS Office products, and ability to grasp proprietary software Demonstrated ability to manage multiple competing tasks Ability to follow policies and procedures Can-do attitude Genuine desire to help others Team oriented mindset, with a strong sense of care and urgency Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation. American International Relocation Solutions, LLC. provides equal opportunity to all persons through policies and practices to recruit, hire, train, and promote, in all job classifications, based on merit and qualifications without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Aires will not discriminate against persons because of their disability, including disabled veterans. Aires is committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job-related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply, please contact us at .

Job Description Fund Operations Analyst Department: Fund Operations Reports To: Director of Fund Operations About the Role We are seeking a technically skilled recent graduate with a foundation in data science, computer science, or engineering who is interested in applying their expertise to investment operations. This role is ideal for an analytical problem solver who wants to learn institutional investment fund operations while applying technical skills to build efficiency into the fund oversight process. As a Fund Operations Analyst, you'll be responsible for various control procedures utilized to ensure timely and accurate reporting of valuations, performance and trading activity for institutional investment funds. You will help to bridge complex financial operations with modern automation techniques. This will include developing scripts that streamline manual processes, creating tools that identify discrepancies across large datasets, and transforming data from multiple sources into actionable insights. This position offers the opportunity to apply technical skills to optimize mission-critical fund operations while gaining exposure to institutional investment management. The Wilton office is moving to Merritt 7, Norwalk in December of 2025. Interested candidates should apply online at *********************************** with a resume and cover letter. What You'll Actually Do Analyze & Investigate Data reconciliation: Match investment manager data against administrator records across multiple sources Fund NAVs: Review fund accounting packages to verify accuracy of fund Net Asset Values Performance analytics: Compare fund returns against benchmarks, investigate variances, and identify trends Risk identification: Spot potential valuation issues, trade breaks, and reporting errors before they escalate Cash flow modeling: Track and allocate capital movements across funds and separate accounts Reporting: Assist with year-end audits, financial statement reviews, and regulatory reporting Build & Automate Develop automation tools using Python, SQL, or similar languages to reconcile data from investment managers, administrators, and custodians Create scripts and dashboards that flag discrepancies automatically instead of relying on manual reviews Optimize existing processes by identifying bottlenecks and implementing data-driven solutions Integrate new technologies into daily workflows (Canoe, Salesforce, Power BI, internal databases) Design and monitor data validation systems for daily, weekly, and monthly fund valuations Collaborate & Learn Work with investment teams, external managers, and administrators to resolve discrepancies Support fund launches and manager transitions as the technical point of contact Contribute to special projects including due diligence analysis and process improvement initiatives Qualifications Required: Bachelor's degree in Data Science, Computer Science, Engineering, Finance, Accounting, or related field Demonstrated programming proficiency in Python, SQL, Java, or similar languages Advanced Excel skills with experience in automation (macros, VBA, or Python integration) Strong analytical and problem-solving abilities with exceptional attention to detail Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences Preferred: Prior exposure to investment accounting, fund operations, or financial services Familiarity with hedge funds, private equity, or alternative investment structures Experience with data visualization tools such as Tableau or Power BI Academic coursework or project experience in financial modeling or quantitative analysis What Sets This Role Apart This position is designed for technically minded professionals who have a strong interest in institutional finance and operations and can contribute to building solutions to automate repetitive tasks. You'll have meaningful input in identifying operational inefficiencies and assisting in developing tools that create lasting impact. Your work will directly support fund operations managing significant institutional assets while providing exposure to sophisticated investment strategies. The knowledge of investment operations and technical skills you develop here will form a solid foundation for growth within the financial services industry. Commonfund is committed to building diverse teams and encourages candidates from all backgrounds to apply. We welcome recent graduates who are eager to contribute meaningfully from day one.

About Global Atlantic Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR), a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR's powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence. For more information, please visit *********************** POSITION SUMMARY This is an exciting position on an established Product Operations team in our Hartford Conn. Office. As a key contributor within the Global Atlantic Operations group, the candidate will have the responsibility to continuously improve product processes and controls to provide outstanding product support to all areas of Global Atlantic. The successful candidate will interface regularly with Third Party Administrators (TPAs) and other locations and departments within Global Atlantic. RESPONSIBILITIES: Using product knowledge, participate in resolving questions and projects with inforce policies and partnering with the TPA's to provide analysis on products, with a focus on annuities. Respond to escalated service issues and production problems Develop, test and maintain Excel spreadsheet calculation tools for TPAs Review new and audit existing TPA processes and procedures involving product calculations Identify gaps in the current process and create additional controls as needed Analyze business requirements, product specifications, policy contracts, annual statements, and supplemental reports to justify implementation decisions Analyzes quality data to identify trends, issues, and makes observations to management Maintains up-to-date knowledge of the product, process, and procedures of in scope functions QUALIFICATIONS Education and experience equivalent to a four-year college degree in actuarial science, mathematics, statistics, finance, or other related field is required Demonstrated Excel expertise Demonstrated strong analytical ability Excellent communication skills, verbal and written, for delivery to a variety of audiences Ability to understand and interpret technical written material High energy level and internal motivation Adaptable, can seamlessly maintain effort and focus when priorities change Learning mindset, focus on continuous process improvement Results-oriented, with ability to execute multiple high-priority items simultaneously Detail-oriented, with ability to test complex calculations and spot gaps in current processes Ambition and desire to succeed by delivering quality and effective results “To be considered for this role, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.” This is the expected annual base salary range for this Boston-based position. Actual salaries may vary based on factors, such as skill, experience, and qualification for the role. Employees may be eligible for a discretionary bonus, based on factors such as individual and team performance. Global Atlantic EEOC Statement Global Atlantic is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law. The base salary range for this role $53,500-$102,000 USD Privacy Statement Our employees are in the office 5 days per week in New York and 4 days per week in all other offices. If you have questions on this policy or the application process, please reach out to ***************** Global Atlantic reserves the right to modify the qualifications and requirements for this position to accommodate business needs and regulatory changes. Future adjustments may include obtaining specific licenses or certifications to comply with operational needs and conform to applicable industry-specific regulatory requirements, state and federal laws.

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. Job Description: Reinsurance Operations Analyst within group reinsurance administration who supports Sun Life's excess reinsurance treaties. Incumbent may assist with reporting responsibilities among the other members in the department to share knowledge and enhance procedures and processes utilizing best practices to ensure timely and accurate reporting of values in accordance with the governing treaties. The position will support internal customers (e.g., Group Reinsurance Accounting, Finance, Actuarial, etc.) as well as external partners, primarily the reinsurers and their representatives. Additional interactions with the EBG and Stop Loss business areas will occur as needed to support the business. Skills: Must understand what reinsurance is and how group ceded reinsurance works (including an understanding of coinsurance and YRT reinsurance). Must comprehend reinsurance treaties and the requirements described within those of both the reinsurers and the ceding company. Strong written communication skills required. Ability to communicate in a clear and concise manner. A working knowledge of Group (Life, Health) and Stop Loss products. Moderate to advanced Excel and Access skills, including Visual Basic and the ability to troubleshoot database issues. Python, Tableau or Dataiku a plus. Basic skills in accounting and ledger entries Well organized with a strong attention to detail, but also able to see the “bigger picture.” Demonstrated ability to develop, maintain and enhance process documentation. Education and Experience Requirements: Three to five years of experience in Financial Operations, preferably in Reinsurance Administration or Accounting role(s). Bachelor's Degree in Finance, Accounting or Business Administration. General Responsibilities: Preparing and processing accrual reporting requirements for submission to Finance on a monthly basis. Monthly files are due by the third business day of each month. Preparing monthly results reporting for submission to Finance during the month-end close cycle Receive data files from Finance, premiums and claims systems to prepare and submit settlement report to reinsurers. Perform reasonableness checks on period-to-period movement. Identify and document reasons for larger fluctuations. Ensure premium and claim amounts are accurate and reasonable month to month and quarter to quarter. Coordinate and ensure payments to and collections from Reinsurers are made in a timely manner in accordance to the treaties. Reinsurance Operations backup liaison between Reinsurers and Sun Life. Track, research and resolve inquiries made by Reinsurers. As needed, work with members of Group Valuation, Group Systems, Reinsurance Operations Management and Finance to resolve the issues. Work with Reinsurance Operations Management and other departments as necessary to implement solutions if repeat issues are identified. Resolve and respond to inquiries made by Finance. As in the case of inquiries made by external Reinsurers, work with Reinsurance Operations Management and other departments as necessary to implement solutions. Other Responsibilities: Participate in the implementation of new reinsurance treaties and treaty amendments as needed. Participate in periodic Reinsurance Administration audits, exams and walkthroughs Assist with special projects as time permits. Support work requests for bug fixes and systems enhancements. Salary Range: $63,100 - $94,700 At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you! We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. Life is brighter when you work at Sun Life At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Category: Finance Posting End Date: 20/02/2026

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. Job Description: Reinsurance Operations Analyst within group reinsurance administration who supports Sun Life's excess reinsurance treaties. Incumbent may assist with reporting responsibilities among the other members in the department to share knowledge and enhance procedures and processes utilizing best practices to ensure timely and accurate reporting of values in accordance with the governing treaties. The position will support internal customers (e.g., Group Reinsurance Accounting, Finance, Actuarial, etc.) as well as external partners, primarily the reinsurers and their representatives. Additional interactions with the EBG and Stop Loss business areas will occur as needed to support the business. Skills: Must understand what reinsurance is and how group ceded reinsurance works (including an understanding of coinsurance and YRT reinsurance). Must comprehend reinsurance treaties and the requirements described within those of both the reinsurers and the ceding company. Strong written communication skills required. Ability to communicate in a clear and concise manner. A working knowledge of Group (Life, Health) and Stop Loss products. Moderate to advanced Excel and Access skills, including Visual Basic and the ability to troubleshoot database issues. Python, Tableau or Dataiku a plus. Basic skills in accounting and ledger entries Well organized with a strong attention to detail, but also able to see the “bigger picture.” Demonstrated ability to develop, maintain and enhance process documentation. Education and Experience Requirements: Three to five years of experience in Financial Operations, preferably in Reinsurance Administration or Accounting role(s). Bachelor's Degree in Finance, Accounting or Business Administration. General Responsibilities: Preparing and processing accrual reporting requirements for submission to Finance on a monthly basis. Monthly files are due by the third business day of each month. Preparing monthly results reporting for submission to Finance during the month-end close cycle Receive data files from Finance, premiums and claims systems to prepare and submit settlement report to reinsurers. Perform reasonableness checks on period-to-period movement. Identify and document reasons for larger fluctuations. Ensure premium and claim amounts are accurate and reasonable month to month and quarter to quarter. Coordinate and ensure payments to and collections from Reinsurers are made in a timely manner in accordance to the treaties. Reinsurance Operations backup liaison between Reinsurers and Sun Life. Track, research and resolve inquiries made by Reinsurers. As needed, work with members of Group Valuation, Group Systems, Reinsurance Operations Management and Finance to resolve the issues. Work with Reinsurance Operations Management and other departments as necessary to implement solutions if repeat issues are identified. Resolve and respond to inquiries made by Finance. As in the case of inquiries made by external Reinsurers, work with Reinsurance Operations Management and other departments as necessary to implement solutions. Other Responsibilities: Participate in the implementation of new reinsurance treaties and treaty amendments as needed. Participate in periodic Reinsurance Administration audits, exams and walkthroughs Assist with special projects as time permits. Support work requests for bug fixes and systems enhancements. Salary Range: $63,100 - $94,700 At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you! We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. Life is brighter when you work at Sun Life At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Category: Finance Posting End Date: 20/02/2026

General Job Holder: Job Title: Controls Operations Analyst Division: BSS - UCO Reports To: As per Beazley's organisation chart About the team: The Control Operations team is responsible for monitoring key Underwriting and Claims' controls on behalf of the business, report findings and support stakeholders in driving effective control environment using the insight generated through monitoring. The team partners with the Underwriting trading teams, Group Claims Team as well as Operations and Shared service team within Beazley Shared Services. Key Relationships: Underwriting and Claims Operations (UCO) Management and staff, Internal Audit, Risk Management and Compliance Job Summary: The purpose of the role is to drive effective control monitoring, always focusing on the "so what" and use the insights to drive improvements in Beazley's control environment. The role requires the job holder to effectively partner with the business and proactively support our stakeholders by providing them overarching themes and trends on the controls operating in their areas, identify gaps/risks and collaborate with the stakeholders to agree on actions to mitigate them. Key Responsibilities: Performs review of policies and claims for compliance to established protocol. Perform assigned control monitoring and reporting tasks, at direction of the Manager, Controls Operations. Build effective working relationships within the team, UCO management and other key contacts. Perform all tasks in accordance with documented procedures and comply with established standards for timeliness, quality, professionalism and accuracy. Manage daily tasks to ensure business needs are consistently met. Prepare reports and presentations by leveraging advanced data analytics tools to enhance reporting and insights. Monitor team's mailbox and ensure emails are acted in timely fashion Ensure procedure documentation for assigned tasks are kept up to date and reviewed annually Participate in cross training within the team as per the business needs Personal Specification: Skills & Abilities Ability to apply standards to specific underwriting/claims monitoring, understand principles involved and practicalities in complying with these; Strong focus on accuracy, attention to detail; diligent in maintaining records and documenting decisions taken Ability to communicate effectively Strong presentation skills Ability to work to tight deadlines and prioritise multiple tasks Strong administration and organisational skills Advanced-level Excel (advanced formulas, PivotTables, Power Query, VBA) and Power BI for data visualization and dashboard creation. Knowledge & Experience Experience in Financial Services, preferably within the insurance sector Experience in risk management, compliance or audit role a plus Aptitude & Disposition Task-focused, self-motivated and flexible Consistently professional approach; able to successfully interact with managers and support personnel Positive, enthusiastic and service-oriented General It is important that within all your interactions both internally and externally you adhere to Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to: Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the FCA and PRA Conduct. Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system. Display business ethics that uphold the interests of all our customers. Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs. Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management. Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups. Who We Are: Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer. Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons. Our Culture We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world. Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers. Be bold Strive for better Do the right thing Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this. We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success. Explore a variety of networks to assist with professional and/or personal development. Our Employee Networks include: Beazley RACE - Including, understanding and celebrating People of Colour Beazley SHE - Successful, High potential, Empowered women in insurance Beazley Proud - Our global LGBTQ+ community Beazley Wellbeing - Supporting employees with their mental wellbeing Beazley Families - Supporting families and parents-to-be We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as: Internal Pathways (helping you grow into an underwriting role) iLearn (our own learning & development platform) LinkedIn Learning Mentorship program External qualification sponsorship Continuing education and tuition reimbursement Secondment assignments The Rewards The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization Attractive base compensation and discretionary performance related bonus Competitively priced medical, dental and vision insurance Company paid life, and short- and long-term disability insurance 401(k) plan with 5% company match and immediate vesting 22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs Up to $700 reimbursement for home office setup Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance Up to 26 weeks of fully paid parental leave Up to 2. 5 days paid annually for volunteering at a charity of your choice Flexible working policy, trusting our employees to do what works best for them and their teams Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $70,000-$77,000 per year plus discretionary annual bonus. Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.

Responsible for administration and product support of routine to semi-complex analytical, administrative research, creating and maintaining management tracking reports and data entry functions related to residential, consumer and commercial loans minimizing risk to the bank. This position requires a strong understanding of local, state, and federal lending compliance and regulations. Additionally, the Loan Servicing Operations Support Analyst II will be expected to identify and assist in implementing new projects that align with the banks' strategy of increased efficiency and prudent growth while paying attention to detail from a risk control perspective to mitigate monetary and reputation risk for the bank. The analyst will provide operational guidance and support to Loan Servicing Operations Support Analyst I team members. Reporting to the Loan Servicing Operations Manager the Loan Servicing Operations Support Analyst II will ensure the efficient operation and servicing of the Bank's Commercial, Residential and Consumer Loan portfolios to include servicing and reporting of participation, FNMA loans, escrow administration, new loan set-up, flood, hazard and private mortgage insurance monitoring and tracking. Support monitoring and resolving issues and establishing appropriate controls over use of the core and ancillary systems by increasing operational efficiency and providing guidance to peers and Colleagues within the Department. Assist in identification, control and modification of operational risks associated with Loan Servicing. Maintain a strong knowledge of regulation and law, loan accounting requirements and interpret, implement and administer company policies, procedures, manuals and systems to ensure proper controls are in place to maintain compliance with all applicable regulations. This position is responsible for helping to identify make recommendations on such items as improved efficiencies, policies and procedures, actions to achieve plans and the like. The ideal candidate will be versed in process improvement and efficiencies and operate with a keen eye towards strong and effective internal controls while driving a client first culture within their areas of responsibility. GENERAL DESCRIPTION OF DUTIES: Maintains internal operational and financial controls and ensures they meet bank standards. Demonstrates a good working knowledge of the processes and procedures and the ability to identify and implement process improvement opportunities. Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and external clients. May provide guidance and direction to less experienced team members. Provide hands-on assistance to team members while serving as an escalation point for the operation's client issues and complaints. Offer guidance to the management team in such areas as real-time operational performance, ensuring that service level targets are achieved as set by the business. Project Management/Process owner driving initiatives, recommend improvements in business processes and ensure optimal resource utilization and audit compliant administrative process and strategy Able to prioritize and complete daily work to meet deadlines and goals. Subject Matter Expert for UAT with concentration in loan parameter review, maintenance, and testing Ensures compliance with Real Estate Settlement Procedures Act (RESPA) requirements as they pertain to Initial and Annual Escrow Statements Maintains knowledge and expertise in Loan Servicing Operations and services processes, supporting applications and their interfaces Assist with annual Core release testing and implementation Assist with End of Year review quality assurance related tasks Must be able to work flexible hours and/or extended hours. Completes all required online compliance training as assigned in a timely manner. Assist with audit requests to include compiling, reviewing and submitted documentation requests as needed. Other duties as assigned. Page Break OPERATIONAL RISK: Review processes and procedures identifying opportunities to enhance service delivery, optimize workflows and enhance operational effectiveness and efficiencies while minimizing risk; Present ideas for discussion and implementation approval. Ensure operational processes are robust and in-line with the risk, Federal and State regulatory frameworks and Bank policies and procedures. Continually assess front to back, key process controls that effectively mitigate the Bank's operational risk and make suggestions to Management for any improvements to more effectively manage inherent risk. COMMUNICATIONS: Build and develop strong productive relationships with all key internal and external stakeholders to ensure efficiency, client satisfaction, compliance and cost management. Actively support and promote a culture of change and ensure day-to-day service quality is maintained through periods of strategic change. Excellent verbal and written communication skills. Ability to create influential documents, presentations and group or team facilitation. PROJECT MANAGEMENT/VENDOR MANAGEMENT: Speak to Departmental timelines and key activities as well as indirect impacts on other areas within the Bank on specific change management initiatives. Must be able to function within a team of skilled professionals including goal setting and performance management, sharing knowledge and experience, provide guidance and collaborate with internal and external business partners to meet project goals and deadlines. OTHER REQUIREMENTS: Attend Compliance/Regulatory webinars for a full understanding of Lending Regulation and Compliance Requirements Critical and Strategic thinker with a strong attention to detail. Strong problem solving, analytical and decision-making skills. Demonstrates ability to work independently on complex issues and projects. High regard for important details, with excellence in attention to detail, to assure accuracy in every transaction, report and /or process; detect errors, follow through on corrections and details. Represents the interests of the Bank by participating in various community and civic activities. KEY QUALIFICATIONS: Ability to work in a high activity/fast paced environment while managing associated stress. Possess excellent organizational skills and ability to work independently. Ability to handle ambiguity, juggle many tasks at once and quickly shift from one situation to another. Ability to identify, research, troubleshoot and analyze problems and determine action plans to address root cause. Documenting process flows and creating procedures for the functions performed. Shares knowledge of processes and systems with new analysts. Contributes to the development of re-engineering methods to improve processes, reduce risks, increase controls and/or increase client satisfaction. Experience creating and generating various operational, management and adhoc reports through Cognos is a plus. Excellent communication skills, listening and negotiation skills in order to articulate ideas and thoughts clearly through various means, including written and oral communications with all levels of the organization. Build positive working relationships with business partners to enhance the client experience. Demonstrate commitment to providing effective client service by seeking to understand clients, internal and external, requirements and addressing their concerns. LEADERSHIP PHILOSOPHY: Empower & Support: Prioritize employees' growth by providing resources, mentorship, and opportunities for success. Lead with Integrity: Foster a culture of trust, transparency, and ethical decision-making. Encourage Collaboration: Fostering an environment that leverages collaboration, innovation, and accountability to achieve strategic goals DIGITAL LITERACY: The ability to use data, information, and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills Information, data, and content Teaching learning and self-development Communication, collaboration, and participation Digital identity, safety, and security Technical proficiency with all bank products Awareness and interest in new technology Creation, innovation, and research FUNCTION SUPERVISED: None LIST OF POSITIONS SUPERVISED: None EDUCATION REQUIRED: Bachelor's degree or equivalent work experience. EXPERIENCE REQUIRED: 4-6 years of similar or related experience, minimum of 3 years of experience in Loan Servicing or related areas preferred. Superior client service skills are required, preferably within the Banking industry. Significant proficiency using Microsoft Office Products, including Word, Excel, Outlook, and One-Note is required. Advanced reporting tool and Adobe Acrobat experience is a plus. MANAGERIAL RESPONSIBILITY: Has no supervisory/managerial responsibilities. *Compensation: Compensation is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Ascend Bank is an equal opportunity employer and offers equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, disability, and veteran status. Applicants requiring reasonable accommodation in the application process should notify Human Resources. Ascend Bank participates in E-Verify. EOE/AA/M/F/D/V

Responsible for administration and product support of routine to semi-complex analytical, administrative research, creating and maintaining management tracking reports and data entry functions related to residential, consumer and commercial loans minimizing risk to the bank. This position requires a sound understanding of local, state, and federal lending compliance and regulations. Additionally, the Loan Servicing Operations Support Analyst I will be expected to assist in implementing new projects that align with the Banks' strategy of increased efficiency and prudent growth while paying attention to detail from a risk control perspective to mitigate monetary and reputation risk for the Bank. Reporting to the Loan Servicing Operations Manager the Loan Servicing Operations Support Analyst I will ensure the efficient operation and servicing of the Bank's Commercial, Residential and Consumer Loan portfolios to include servicing and reporting of participation, investor loans, escrow administration, new loan set-up, flood, hazard and private mortgage insurance monitoring and tracking. Support monitoring and resolving issues and providing input into the overall control environment of our systems to increase operational efficiency and reduce risk. Assist in identification, control and modification of operational risks associated with Loan Servicing. Maintain a sound knowledge of regulation and law, loan accounting requirements and interpret, implement, and administer company policies, procedures, manuals and systems to ensure proper controls are in place to maintain compliance with all applicable regulations. This position is responsible for helping to identify and make recommendations on such items as improved efficiencies, policies and procedures, actions to achieve plans and the like. The ideal candidate will embrace continuous improvement methodologies and efficiencies and operate with a keen eye towards strong and effective internal controls while driving a client first culture within their areas of responsibility. FUNCTIONAL: Works as a key member of the Loan Servicing Team responsible for boarding new loans to the core system and conducting the quality control new loan review, investor remittance, loan file maintenance review, loan servicing, tax escrow, insurance, loan payment, collateral documentation, participation loans, construction loans, quality control functions, report writing, paid loans and accurate document retention functions. Work in conjunction with the Loan Servicing Operations Manager and Finance Department to ensure that charge-offs, write-downs and recoveries are processed timely and accurately on the Bank's loan systems and balance sheet. Performs the processing and timely payment of real estate taxes, insurances and wire transfers. Assists with clients' problems and complaints, researching records, and resolving matters. Conducts post-closing new loan review of audit of files verifying accuracy of new loan set-up, that the loan closed in accordance with loan policy and all stipulations have been met. Responsible for accurate and timely investor reporting for all investor loans. Ensures accuracy of sold and purchased Investor Loan System set-up. Ensures the accurate and timely incoming and outgoing remittance of monthly payments to investors and reconciliation of custodial accounts on a daily and monthly basis Ensures compliance with Real Estate Settlement Procedures Act (RESPA) requirements as they pertain to Initial and Annual Escrow Statements. Performs the collection of bills, disbursement of funds from escrow/General Ledger accounts and the submission of payments related to Real Estate Taxes, Flood Insurance, Homeowner's Insurance, Private Mortgage Insurance premiums. Performs and monitors the tracking of Flood and Hazard insurance, ordering of forced place insurance as required. Also, keyman life insurance policy, stock certificates and life insurance policies pledged as collateral. Assists in the development of new products and services that enhance internal and external client service as well as improve process effectiveness and efficiencies within the department. Updates and monitors private mortgage insurance (PMI) mortgages to ensure compliance with the Homeowners Protection Act of 1998. Requests as needed and validates review reports for adjustable rate interest rate changes ensuring sound quality control practices are in place and are effective. Reviews the mortgage and loan billing statements for compliance with Dodd-Frank CFPB guidelines and accuracy. Performs required tasks associated with the processing of delinquent and charged off accounts as directed by the Assets Recovery Manager and Finance Department. Maintains professional and technical knowledge through attendance at workshops, courses, and seminars, through review of professional publications, and through participation in professional societies. Maintains general awareness of trends and innovations pertaining to loan servicing technology, procedures, and compliance issues. Performs independent Loan File setup and Documentation Review and maintenance (as needed) of new loan accounts set up in the core processing system. (Including but not limited to comparison of loan approval documentation, collateral documents and new loan edit to system set-up) Support the on-going maintenance of the Bank's SBA program and ensure all components remain compliant with all State and Federal Regulatory guidelines. Prepare, document and process Line of Credit advances upon client and Loan Officer request. Confirm proper approvals and sign-offs have been received in accordance with Loan Policy, complete wire transfer, process internal deposit or provide a check as requested by client. Assist in the remediation of all exception processing items on a daily basis. Daily and monthly report review to identify, research and resolve potential loan related issues Participation Loan processing, balancing and monitoring for bought and sold participation loans. Process all monetary/General Ledger transactions associated with the new loan set-up, client payments and FASB processing into the core processing system. Perform required file maintenance within the core processing system with Loan Officer approval. Obtain current rate indexes, monitor and review adjustable rate loans via reports and notices for Loan Products. Process board approved loan charge offs on the Core Processing System. Compile information and prepare month end, quarter end and year end reports for management. Create, process and maintain accurate accounts and tracking reports for Line Commitments. Process and monitor loan modification requests. Responsibilities include interaction with the attorney, review of documents prior to signing for accuracy and completeness. Additionally, upon execution of the documents, ensure that appropriate fees are collected, documents are complete and accurate and core processing system is updated accurately and appropriately based on document interpretation. Respond to internal and external client inquiries and issues. Research records to determine problems and make appropriate corrections, if necessary. Provide information within the scope of knowledge and authority in accordance with the Bank's internal and external client service standards and regulatory guidelines. Process Client initiated and e-Oscar initiated credit bureau disputes, research credit disputes and submit credit bureau corrections as needed. Set up, track and monitor UCC fillings to ensure lien perfection and prevent lapses in filing. Assist with audit requests to include compiling, reviewing and submitted documentation requests as needed. Other duties as assigned. OPERATIONAL RISK: Review processes and procedures identifying opportunities to enhance service delivery, optimize workflows and enhance operational effectiveness and efficiencies while minimizing risk; Present ideas for discussion and implementation approval. Ensure operational processes are in-line with the Federal and State regulatory frameworks and Bank policies and procedures. Continually assess front to back, key process controls that effectively mitigate the Bank's operational risk and make suggestions to Management for any improvements to more effectively manage inherent risk. COMMUNICATIONS: Build and develop strong productive relationships with all key internal stakeholders to ensure efficiency, client satisfaction, compliance and cost management. Actively support and promote a culture of change and ensure day-to-day service quality is maintained through periods of strategic change. Excellent verbal and written communication skills. PROJECT MANAGEMENT/VENDOR MANAGEMENT: Must be able to function within a team of skilled professionals including goal setting and performance management, sharing knowledge and experience, provide guidance and collaborate with internal and external business partners to meet project goals and deadlines. OTHER REQUIREMENTS: Attend Compliance/Regulatory webinars for a full understanding of Lending Regulation and Compliance Requirements Critical and Strategic thinker with a strong attention to detail. Strong problem solving, analytical and decision-making skills. Demonstrates ability to work independently on routine to semi-complex issues and projects. High regard for important details, with excellence in attention to detail, to assure accuracy in every transaction, report and /or process; detect errors, follow through on corrections and details. Represents the interests of the Bank by participating in various community and civic activities. KEY QUALIFICATIONS: Ability to work in a high activity/fast paced environment while managing associated stress. Possess excellent organizational skills and ability to work independently. Ability to handle ambiguity, juggle many tasks at once and quickly shift from one situation to another. Ability to identify, research, troubleshoot and analyze problems and determine action plans to address root cause. Documenting process flows and creating procedures for the functions performed. Shares knowledge of processes and systems with new analysts. Contributes to the development of re-engineering methods to improve processes, reduce risks, increase controls and/or increase client satisfaction. Experience and/or willingness to learn to create and generate various operational, management and adhoc reports through Cognos is a plus. Excellent communication skills, listening and negotiation skills in order to articulate ideas and thoughts clearly through various means, including written and oral communications with all levels of the organization. Build positive working relationships with business partners to enhance the client experience. Demonstrate commitment to providing effective client service by seeking to understand clients, internal and external, requirements and addressing their concerns. DIGITAL LITERACY: The ability to use data, information, and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills Information, data, and content Teaching learning and self-development Communication, collaboration, and participation Digital identity, safety, and security Technical proficiency with all bank products Awareness and interest in new technology Creation, innovation, and research EDUCATION REQUIRED : 2 Year College Degree or equivalent work experience. EXPERIENCE REQUIRED : One year to three years of similar or related experience. Superior client service skills are required, preferably within the Banking industry. Significant proficiency using Microsoft Office Products, including Word, Excel, Outlook, and One-Note is required. Advanced reporting tool and Adobe Acrobat experience is a plus. *Compensation: Compensation is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Ascend Bank is an equal opportunity employer and offers equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, disability, and veteran status. Applicants requiring reasonable accommodation in the application process should notify Human Resources. Ascend Bank participates in E-Verify. EOE/AA/M/F/D/V

If you are looking for a rewarding and challenging opportunity to use your experience to support the U.S. Submarine Force, then Sonalysts, Inc. has the job for you. Sonalysts, Inc. is seeking submarine qualified warfighters to analyze world-wide submarine operations at the Undersea Warfighting Development Center (UWDC) in Groton, CT. The successful candidate will be a key contributor to the development of innovative analysis and research projects that will expand the capabilities of the Submarine Force and the Navy at large. What You Will Be Doing: Lead interesting and challenging analysis and research projects supporting current submarine operations. Leverage previous tactical and operational experience to analyze world-wide submarine operations using innovative data analysis tools to provide feedback, lessons learned, and data trends. Directly and positively impact submarine operations, naval warfare planning, tactics, advanced technologies, and training using analytical and problem-solving skills as part of the UWDC Team. Apply knowledge and experience as a submariner to a wide variety of additional projects and initiatives. What's In It for You? Integral part of a highly motived and expert team that provides important operational analysis and feedback to the Navy and Submarine Force leadership. Intellectually challenging opportunities to grow your skills as technologies advance and operations evolve. Advancement pathways to lead independent projects and teams. A rewarding experience that uses your expertise to make a difference while expanding your knowledge and capabilities. Opportunity to work on a critical, long-lasting submarine focused project that interacts with experts within Department of Defense (DOD) organizations across the globe. Becoming an integral part of an innovative employee-owned company which includes: Flexible Time Program enabling an optimal work-life balance by permitting partners to arrange their work around personal appointments, parent-teacher conferences, children's activities and the like, so long as the partner gets the job done on-time. Paid Time Off 401(k) Plan with company match Employee Stock Ownership Plan (ESOP) Sales Bonus Program Special Performance and Retention Bonus Program Health and Preventive Dental Insurance Dependent Care Assistance Plan Health Care Reimbursement Plan Employee Referral Bonus Program Professional Development through Tuition Reimbursement Program, Online Training Program and Targeted Skills Program Relocation Assistance Salary ranges between $115,000-$150,000, dependent on experience, qualifications, and other relevant business criteria. Required Qualifications: Candidates must submit a cover letter describing how their experience would provide benefit to the team's analysis efforts Strong verbal and written communication skills U.S. Navy Submarine Officer with at least 3 years of recent experience in submarine operations Bachelor's degree Must be a U.S. citizen, possessing a U.S Department of Defense (DoD) SECRET security clearance and eligible for a TOP SECRET/SCI security clearance* Desired Qualifications: Experience as an Officer of the Deck on an operational SSN/SSGN Experience in operations research and analysis Experience in data science Experience in Python or other programming languages Expertise in submarine tactics or tactical system employment Who are we: Sonalysts, Inc. is a small, 100% employee owned business which supports a very diverse set of customers with contracts supporting the Navy, Air Force, Army, and many others. Sonalysts relies on the skills and knowledge of its diverse and capable workforce of employee-owners to help solve the DoD's most challenging problems while providing the best benefit to our customers. Sonalysts is an agile and entrepreneurial company, enabling partners to provide innovative solutions to customer requests, encouraging imagination and determination. We provide opportunities for our employee-owners to both lead and support existing projects and to get involved with developing new business and research opportunities. Sonalysts does this by utilizing a small corporate structure coupled with a largely de-centralized approach to project management. Sonalysts is the place for you if you are looking for a way to use your technical and operational knowledge to solve challenging problems while being afforded the flexibility and empowerment of being a future leader in a small business. *Maintaining a U.S. Government security clearance involves periodic comprehensive background checks. Candidates are eligible for a clearance if they have demonstrated sound financial management (including good credit) over time, are free of criminal records, have limited foreign contacts or ties, and other factors indicative of a position of trust to protect information sensitive to the U.S. Government. Sonalysts, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to and will not be discriminated against on the basis of, race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, disability, or other basis protected by law. Drug Testing Employer *****************

Responsible for administration and product support of routine to semi-complex analytical, administrative research, creating and maintaining management tracking reports and data entry functions related to residential, consumer and commercial loans minimizing risk to the bank. This position requires a sound understanding of local, state, and federal lending compliance and regulations. Additionally, the Loan Servicing Operations Support Analyst I will be expected to assist in implementing new projects that align with the Banks' strategy of increased efficiency and prudent growth while paying attention to detail from a risk control perspective to mitigate monetary and reputation risk for the Bank. Reporting to the Loan Servicing Operations Manager the Loan Servicing Operations Support Analyst I will ensure the efficient operation and servicing of the Bank's Commercial, Residential and Consumer Loan portfolios to include servicing and reporting of participation, investor loans, escrow administration, new loan set-up, flood, hazard and private mortgage insurance monitoring and tracking. Support monitoring and resolving issues and providing input into the overall control environment of our systems to increase operational efficiency and reduce risk. Assist in identification, control and modification of operational risks associated with Loan Servicing. Maintain a sound knowledge of regulation and law, loan accounting requirements and interpret, implement, and administer company policies, procedures, manuals and systems to ensure proper controls are in place to maintain compliance with all applicable regulations. This position is responsible for helping to identify and make recommendations on such items as improved efficiencies, policies and procedures, actions to achieve plans and the like. The ideal candidate will embrace continuous improvement methodologies and efficiencies and operate with a keen eye towards strong and effective internal controls while driving a client first culture within their areas of responsibility. FUNCTIONAL: Works as a key member of the Loan Servicing Team responsible for boarding new loans to the core system and conducting the quality control new loan review, investor remittance, loan file maintenance review, loan servicing, tax escrow, insurance, loan payment, collateral documentation, participation loans, construction loans, quality control functions, report writing, paid loans and accurate document retention functions. Work in conjunction with the Loan Servicing Operations Manager and Finance Department to ensure that charge-offs, write-downs and recoveries are processed timely and accurately on the Bank's loan systems and balance sheet. Performs the processing and timely payment of real estate taxes, insurances and wire transfers. Assists with clients' problems and complaints, researching records, and resolving matters. Conducts post-closing new loan review of audit of files verifying accuracy of new loan set-up, that the loan closed in accordance with loan policy and all stipulations have been met. Responsible for accurate and timely investor reporting for all investor loans. Ensures accuracy of sold and purchased Investor Loan System set-up. Ensures the accurate and timely incoming and outgoing remittance of monthly payments to investors and reconciliation of custodial accounts on a daily and monthly basis Ensures compliance with Real Estate Settlement Procedures Act (RESPA) requirements as they pertain to Initial and Annual Escrow Statements. Performs the collection of bills, disbursement of funds from escrow/General Ledger accounts and the submission of payments related to Real Estate Taxes, Flood Insurance, Homeowner's Insurance, Private Mortgage Insurance premiums. Performs and monitors the tracking of Flood and Hazard insurance, ordering of forced place insurance as required. Also, keyman life insurance policy, stock certificates and life insurance policies pledged as collateral. Assists in the development of new products and services that enhance internal and external client service as well as improve process effectiveness and efficiencies within the department. Updates and monitors private mortgage insurance (PMI) mortgages to ensure compliance with the Homeowners Protection Act of 1998. Requests as needed and validates review reports for adjustable rate interest rate changes ensuring sound quality control practices are in place and are effective. Reviews the mortgage and loan billing statements for compliance with Dodd-Frank CFPB guidelines and accuracy. Performs required tasks associated with the processing of delinquent and charged off accounts as directed by the Assets Recovery Manager and Finance Department. Maintains professional and technical knowledge through attendance at workshops, courses, and seminars, through review of professional publications, and through participation in professional societies. Maintains general awareness of trends and innovations pertaining to loan servicing technology, procedures, and compliance issues. Performs independent Loan File setup and Documentation Review and maintenance (as needed) of new loan accounts set up in the core processing system. (Including but not limited to comparison of loan approval documentation, collateral documents and new loan edit to system set-up) Support the on-going maintenance of the Bank's SBA program and ensure all components remain compliant with all State and Federal Regulatory guidelines. Prepare, document and process Line of Credit advances upon client and Loan Officer request. Confirm proper approvals and sign-offs have been received in accordance with Loan Policy, complete wire transfer, process internal deposit or provide a check as requested by client. Assist in the remediation of all exception processing items on a daily basis. Daily and monthly report review to identify, research and resolve potential loan related issues Participation Loan processing, balancing and monitoring for bought and sold participation loans. Process all monetary/General Ledger transactions associated with the new loan set-up, client payments and FASB processing into the core processing system. Perform required file maintenance within the core processing system with Loan Officer approval. Obtain current rate indexes, monitor and review adjustable rate loans via reports and notices for Loan Products. Process board approved loan charge offs on the Core Processing System. Compile information and prepare month end, quarter end and year end reports for management. Create, process and maintain accurate accounts and tracking reports for Line Commitments. Process and monitor loan modification requests. Responsibilities include interaction with the attorney, review of documents prior to signing for accuracy and completeness. Additionally, upon execution of the documents, ensure that appropriate fees are collected, documents are complete and accurate and core processing system is updated accurately and appropriately based on document interpretation. Respond to internal and external client inquiries and issues. Research records to determine problems and make appropriate corrections, if necessary. Provide information within the scope of knowledge and authority in accordance with the Bank's internal and external client service standards and regulatory guidelines. Process Client initiated and e-Oscar initiated credit bureau disputes, research credit disputes and submit credit bureau corrections as needed. Set up, track and monitor UCC fillings to ensure lien perfection and prevent lapses in filing. Assist with audit requests to include compiling, reviewing and submitted documentation requests as needed. Other duties as assigned. OPERATIONAL RISK: Review processes and procedures identifying opportunities to enhance service delivery, optimize workflows and enhance operational effectiveness and efficiencies while minimizing risk; Present ideas for discussion and implementation approval. Ensure operational processes are in-line with the Federal and State regulatory frameworks and Bank policies and procedures. Continually assess front to back, key process controls that effectively mitigate the Bank's operational risk and make suggestions to Management for any improvements to more effectively manage inherent risk. COMMUNICATIONS: Build and develop strong productive relationships with all key internal stakeholders to ensure efficiency, client satisfaction, compliance and cost management. Actively support and promote a culture of change and ensure day-to-day service quality is maintained through periods of strategic change. Excellent verbal and written communication skills. PROJECT MANAGEMENT/VENDOR MANAGEMENT: Must be able to function within a team of skilled professionals including goal setting and performance management, sharing knowledge and experience, provide guidance and collaborate with internal and external business partners to meet project goals and deadlines. OTHER REQUIREMENTS: Attend Compliance/Regulatory webinars for a full understanding of Lending Regulation and Compliance Requirements Critical and Strategic thinker with a strong attention to detail. Strong problem solving, analytical and decision-making skills. Demonstrates ability to work independently on routine to semi-complex issues and projects. High regard for important details, with excellence in attention to detail, to assure accuracy in every transaction, report and /or process; detect errors, follow through on corrections and details. Represents the interests of the Bank by participating in various community and civic activities. KEY QUALIFICATIONS: Ability to work in a high activity/fast paced environment while managing associated stress. Possess excellent organizational skills and ability to work independently. Ability to handle ambiguity, juggle many tasks at once and quickly shift from one situation to another. Ability to identify, research, troubleshoot and analyze problems and determine action plans to address root cause. Documenting process flows and creating procedures for the functions performed. Shares knowledge of processes and systems with new analysts. Contributes to the development of re-engineering methods to improve processes, reduce risks, increase controls and/or increase client satisfaction. Experience and/or willingness to learn to create and generate various operational, management and adhoc reports through Cognos is a plus. Excellent communication skills, listening and negotiation skills in order to articulate ideas and thoughts clearly through various means, including written and oral communications with all levels of the organization. Build positive working relationships with business partners to enhance the client experience. Demonstrate commitment to providing effective client service by seeking to understand clients, internal and external, requirements and addressing their concerns. DIGITAL LITERACY: The ability to use data, information, and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills Information, data, and content Teaching learning and self-development Communication, collaboration, and participation Digital identity, safety, and security Technical proficiency with all bank products Awareness and interest in new technology Creation, innovation, and research EDUCATION REQUIRED : 2 Year College Degree or equivalent work experience. EXPERIENCE REQUIRED : One year to three years of similar or related experience. Superior client service skills are required, preferably within the Banking industry. Significant proficiency using Microsoft Office Products, including Word, Excel, Outlook, and One-Note is required. Advanced reporting tool and Adobe Acrobat experience is a plus. *Compensation: Compensation is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Ascend Bank is an equal opportunity employer and offers equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, disability, and veteran status. Applicants requiring reasonable accommodation in the application process should notify Human Resources. Ascend Bank participates in E-Verify. EOE/AA/M/F/D/V

Hours: 40 Pay Details: $72,280 - $117,520 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Risk Management Job Description: The Senior Group Risk Analyst provides a broad range of research, analysis, reporting, monitoring and/or operational process support within a defined area of function. Supports business by providing expert guidance/advice on a range of risk related matters within assigned or own area of specialization. The Senior Group Risk Analyst may support and/or provide oversight, commentary, and strategy analysis in connection to team and/or individual initiatives. Depth & Scope: Utilizes expertise to exercise sound and expert independent professional judgement and discretion in interacting and communicating with staff and senior management of the Bank with respect to regulatory risk and other matters Empowered to make prudent professional recommendations - in rendering advice and counsel to business lines or assigned area and risk which impact performance of the business and overall enterprise strategies and objectives Integrates the broader organizational context into advice and solutions within own functional area Understands the industry, competition and the factors that differentiate the organization Acts as the primary subject matter expert and expected to make sound decisions in setting standards within area of expertise Applies expert knowledge and best practices to implement process, product or service improvements Oversees and/or independently performs tasks from end to end Acts as a subject matter expert within own area of specialty or as a resource for others Leads projects of moderately to complex risk and resource requirements; may lead end-to-end processes or functional programs Executes on complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders Recommends and implements solution within own are or responsibility that impact the strategies and objectives of the department Uses advanced methods to contribute to new solutions and recommends standards against which others will operate Impacts a high level of complexity in operational/reporting/process and/or analysis function requiring medium to longer term focus. Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise. Builds stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels Works independently as the senior technical lead and guides others within area of expertise Identifies and leads problem resolution for complex issues at all levels Education & Experience: Undergraduate degree or technical professional certification and/or 5+ years relevant experience Proficient knowledge of risk management, programs, policies, practices & reporting for business supported and/or area of discipline Understanding and experience with various programing tools Knowledge of risk management environment, standards, regulations and mitigation Knowledge of current and emerging competitor and market trends Ability to lead, plan, implement, and evaluate program/project activities to ensure completion of initiatives Advanced skill in using analytical software tools, data analysis methods and reporting techniques Skill in using computer applications including MS Office Ability to communicate effectively in both oral and written form Ability to work collaboratively and build relationships Ability to work successfully as a member of a team and independently Ability to exercise sound judgement in making decisions Ability to analyze, organize and prioritize work while meeting multiple deadlines Ability to handle confidential information with discretion Preferred Skills: Experience in non-financial, operational, or compliance risk Customer Accountabilities: Develops and operationalizes standards, policies and processes to identify, report and mitigate overall risk exposures within the business Proactively analyzes potential risks and ensures key risks are aggregated/escalated to appropriate areas Supports ongoing risk measurement activities by acquiring, analyzing and reporting business operational or relevant loss data Establishes and provides regular risk analysis and reporting on operational loss performance of the business Supports business with analysis and reporting on risk issues and their impact which may include scenario analysis May be responsible for coordinating business continuity management (BCM) processes and supporting regulatory/compliance related initiatives impacting overall risks to the business (e.g. CDIC, anti-money laundering) Supports established enterprise-wide risk escalation, review and approval processes, data management, policies and risk assessment processes Contributes to the monitoring of Key Risk Indicators through the identification of key risk drivers for the business May also monitor/report on compliance, management, and strategic initiatives Provides regular commentary and industry analysis in supporting the development/maintenance/oversight of policies/procedures/practices Shareholder Accountabilities: Adheres to enterprise frameworks or methodologies that relate to activities for our business area Ensures respective programs/policies/practices are well managed, meet business needs, comply with internal and external requirements, and align with business priorities Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets) Participates in cross-functional/enterprise/initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations and assess the effectiveness of programs/policies/practices Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exist Leads/facilitates and/or implements actions/remediation plans to address performance/risk/governance issues Actively manages relationships within and across various business lines, corporate and/or oversight functions and ensures alignment with enterprise and/or regulatory requirements Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities: Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques Participates in personal performance management and development activities, including cross training within own team Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships Contributes to a fair, positive and equitable environment that supports a diverse workforce Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Continuous Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Occasional Sitting - Continuous Standing - Occasional Walking - Occasional Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Never Squatting - Occasional Bending - Occasional Kneeling - Never Crawling - Never Climbing - Never Reaching overhead - Never Reaching forward - Occasional Pushing - Never Pulling - Never Twisting - Never Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.