Operations Analyst
Operations Analyst job 28 miles from New Haven
Since Aspen was founded in 2002, we have become a leading, diversified specialty insurance and reinsurance company. We respond thoughtfully and creatively to find the best outcomes for our clients and business partners through carefully-tailored solutions.
We believe the way we work is just as important as the work we do, and we are guided by our core values of respect, honesty, trust and professionalism. Aspen is a great place to develop your career offering an exciting and challenging environment where achievement is rewarded.
The work pattern for this job is Hybrid.
Location: Rocky Hill, CT
The minimum and maximum salaries for this job role are below:
Minimum Salary - 57,600.00
Maximum Salary - 72,000.00
The Role:
Aspen is looking for 4 Operations Analysts to help deliver seamless and cost-effective operational services for origination, on-boarding, operational, and off-boarding for US Programs. Work with Program Managers, Senior Analysts, and other relevant stakeholders in the following areas:
Provide administrative and technical support in requirements/information gathering, ensuring programs become fully operational once contracts are agreed with proper documentation.
Support setup for system set up, automation, contracts, estimations, and on-boarding in accordance with required data elements outlined in Program agreements, and other business partner agreements.
Responsible for efficient data feeds from clients (MGAs, TPAs, and Clients) including bordereau data quality and accuracy, and timely bordereau upload.
Conduct operational transaction analysis and requesting supporting documentation from client (as necessary).
Communications with internal and external stakeholders on opportunities for bordereau improvements. Collaborate to identify and resolve root cause.
Request information needed for data calls.
Provide support for financial/operational internal/external audits.
Work on assigned operational matters and issues (analysis of payment and policy processing differences, off-boarding etc.) in the area of responsibility.
Key Accountabilities:
Support Program Management strategy and planning for new and existing programs with Program Managers, US Programs Leadership and key stakeholders.
Embrace management MI to ensure expected outcomes in the most cost-effective manner.
Skills & Experience:
Knowledge of policy life cycle transactions.
Able to produce MI and detailed reports at various levels.
Ability to analyze data and use for decision-making.
Exceptional Proficient in MS Office applications effectively e.g. Excel and other departmental software packages.
Working knowledge of Policy administration systems.
Knowledge of legal and regulatory requirements.
Knowledge of Aspen's underwriting process and LoB specific nuisances and expected MI outcomes.
Understanding of Program Manager/MGA operational practices
Strong technical skills for administrative and transactional support.
Strong interpersonal and communication skills.
Work effectively independently.
Self-motivated.
Good time management skills.
Good organizational skills.
Strong IT development skills in Visual Basics or equivalent programs.
Able to manage conflicting priorities to achieve deadlines.
Able to plan effectively and efficiently.
Strong customer orientation skills.
Ability to collaborate effectively within a team environment.
Strong attention to detail.
Strong investigative skills.
Team player.
Entry level-based reinsurance and/or insurance experience.
Relevant knowledge of (Re)insurance customs, practices, and procedures.
Degree level education (or equivalent)
At Aspen we know that having a diverse and inclusive workforce is good for our people, good for our business and good for the environments in which we operate. We therefore welcome applications from people which allows us to draw on diverse cultures, perspectives, skills and experiences.
AI Product Analyst
Operations Analyst job 11 miles from New Haven
Summary of Role:
As an AI Product Analyst for HealthPlanOne, you'll work as part of a cross-functional team that leverages cutting-edge technology to deliver accurate, scalable, and compliant AI-related insights. You will be responsible for working with multiple departments and end-users, translating business requirements into technical specifications, developing data models, gathering and analyzing data from internal and external systems, and ensuring seamless integration and performance of systems to support project goals and decision-making. This is a client-facing role that requires regular presentations to both technical and non-technical audiences, including external clients.
Duties/Responsibilities:
Deliver regular presentations to both technical and non-technical audiences, including external clients.
Deliver ad hoc and scheduled reports on model performance, trends, and key metrics.
Gather, clean, and preprocess structured and unstructured data from multiple sources to support machine learning pipelines. Ensure data quality, integrity, and consistency through rigorous validation and auditing.
Perform statistical analyses to uncover trends, patterns, and anomalies that inform product strategy and carrier partnerships.
Visualize complex datasets and translate AI/ML outputs into actionable insights and recommendations for business stakeholders.
Continuously monitor, analyze, and recalibrate models to reflect seasonal trends (e.g., AEP/OEP) and shifting market dynamics.
Collaborate cross-functionally to align data strategies with broader business objectives and contribute to ongoing model improvement through documentation and feedback.
Required Skills/Abilities:
Bachelor's degree required
1 year of experience in customer-facing position or account management
Prompt engineering proficiency with LLMs like ChatGPT - Corporate experience with tools like this is a plus.
Basic understanding of AI and machine learning concepts and tools.
Basic hands-on proficiency with SQL; familiarity with SQL Server is a plus.
1 year of experience with relevant data processing/visualization tools, like DOMO.
Excellent communication, organizational, and problem-solving skills, with experience building and presenting clear and compelling PowerPoint presentations for diverse audiences.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer, typically in a cubicle environment (constant noise, fluorescent overhead lighting)
Equal Employment Opportunity (EEO) is a fundamental principle at HPOne, where employment is based upon personal capabilities and qualifications. HPOne does not discriminate because of actual or perceived sex, sexual orientation or preference, gender identity, gender, transgender, race, color, religion, national origin, creed, citizenship status, ancestry, age, marital status, pregnancy, childbirth or related medical conditions, medical conditions including genetic characteristics, mental or physical disability, military and veteran status, or any other protected characteristic as established by law. HPOne requires the necessary drug testing and background checks as part of our pre-employment practices.If assistance or accommodation due to a disability is needed, requests should be sent to: accommodations@hpone.com.
Senior Business Applications Analyst
Operations Analyst job in New Haven, CT
As the Senior Business Applications Analyst , you will gather business requirements, conduct needs assessments and develop functional specifications to ensure that developed information technology solutions support business decisions. We Offer You! * Competitive Salary
* 401K Match w/ 2-year vesting period
* Bonus Potential
* Medical, Dental & Vision Plans
* Paid Time Off & Holidays
* Tuition Assistance
* Wellness/Fitness Resources
* Training/Development
* Employee Stock Purchase Plan
* Dynamic Culture & People - just to name a few!
What's attractive about the Senior Business Applications Analyst ?
* Ability to make an immediate impact to the business.
* Supportive & collaborative team culture.
* Utilize your expertise for a critical business function.
What Success Looks Like:
* Serve as a liaison between development teams and the internal/external customer or end user.
* Work with internal customers and external business partners (customers, suppliers, etc.) to determine business needs, write system process specifications and implement software solutions.
* Follows an established requirements gathering process to identify requirements.
* Lead business application projects and communicate requirements to the development team using specifications, statements of work, project plans, or other forms of documentation.
* Work on divisional IT projects, including internal business initiatives, external customer and supplier projects, and corporate / enterprise IT requirements.
* Responsible for project management leadership, delivering projects on time and within budget.
* Coordinates with developers, quality assurance teams, and users to test processes and ensure functionality and user acceptance.
* Lead all facets of business requirements analysis, prepare Scope of Work (SOW) for software solutions.
* As a high-level specialist, provide ongoing advance application support to business end-users.
* Develop user documentation and training materials.
Your Credentials:
* Bachelor's degree in computer science, Information Systems, Business Administration or related field
* Engineering, Operations Management, Information System, or related fields; relevant certifications (e.g., Oracle NetSuite Certification) are a plus.
* Experience in manufacturing environment, with knowledge of P2P process.
* Master's degree is a plus.
* Requires 8+ years of total Information Technology experience.
* Requires 4+ years working in applications roles, with a minimum of 2 years as a Business Applications Analyst.
The salary range for this position is $120K -$130K w/ bonus potential.
About Quanex, A Part of Something Bigger
Quanex (NYSE: NX) is a global, publicly traded manufacturing company primarily serving OEMs in the fenestration, cabinetry, solar, refrigeration and outdoor products markets. We are A Part of Something Bigger by improving the performance and aesthetics of end products through continuous innovation, helping customers achieve greater production efficiencies, dedication to giving back to communities where we operate, producing shareholder value and helping our employees learn, grow, and thrive. Learn more at Quanex.com.
#QHP1
Associate Analyst, Contract Administration
Operations Analyst job 33 miles from New Haven
We have an exciting opportunity for a Contracts Administrator to join our West Hartford, CT team. The Contract Administrator's primary responsibilities are account management, customer point of contact, and overall administrative liaison. Responsibilities
* Participate in and/or conduct front-end strategic assessment of business pursuits, proposal preparation, contract negotiation, contract administration, and customer contact activities to provide for proper fulfillment in accordance with Company policies, legal requirements, and customer specifications.
* Perform preliminary review and analysis of contract terms and conditions as well as conduct preliminary research of specific contract issues.
* Attend Program Management monthly program status review meetings to provide support to change management, claim development, and negotiation strategy and support.
* Perform preliminary review of various contractually binding documents: MOU (Memorandum of Understanding), MOI (Memorandum of Intent), NDA (Non-Disclosure Agreement), and PIA (Proprietary Information Agreement) in coordination with Management.
* Provide negotiation support to Contracts Supervisor, New Business Development and Program Management as required.
* Support Finance, Program Management, Engineering, and Compliance with regard to contract matters, regulatory issues, government contracting, and commercial contracting.
* Ensure ERP sales order entry is complete, timely, and accurate.
* Initiate the enterprise-wide contract review necessary to submit customer proposals for momentum and new business, this includes providing input and direction to pricing, statement of work verification, terms and conditions verification, preliminary proposed draft response, and adherence to quality and supply chain requirements.
* Maintains phone and written communication with customers relative to contract issues.
* Facilitates the flow down of key customer contract terms to the appropriate function and coordinates such flow down activity to mitigate risk and assure contract compliance for Government and Commercial business.
* Assist in developing and implementing standard process and procedure of the contract administration function.
* Ensures that the obligations of the contract are fulfilled throughout the duration of the contract. Conducts routine review and response to customer contract demands in coordination with the Business and Marketing groups.
* Interpret contract language and consult with management and corporate legal as needed for matters requiring legal interpretation.
* Maintain custody and order of all contractual documents.
* Provide administration of overhaul and repair contracts for a diverse range of domestic and international commercial and military customers.
* Complete order review, entry, acknowledgement, and amendments.
* Meet customer expectations and maintain strong customer relationships, risk and cost control, and contribute to organizational profitability and success.
* Prepare quotes and proposals in response to advance customer requests and units already at the repair station.
* Support monthly S&OP meetings to ensure accurate part provisioning.
Qualifications
Required Knowledge, Skills & Abilities:
* Bachelor's degree, plus to 3-5 years of experience preferred.
* and one to four years related experience and /or training; or equivalent combination of education and experience.
* Extremely strong customer service skills, strong business acumen and positive attitude required.
* High volume quoting and contract award environment. Fast-paced, multi-tasker with superior organization skills and closing skills required.
* Advanced proficiency in Microsoft Office applications required - Excel Mastery is required.
* Strong written and verbal communication skills
* Knowledge of JDE ERP system preferred.
Desired Knowledge, Skills & Abilities:
* Previous contract administration experience in the aerospace industry.
* FAR and government contracting experience and knowledge preferred.
Physical Requirements (Lifting, Bending, Stretching, etc.)
* Ability to walk, stand and sit for periods of time.
* Ability to remain seated for long periods of time while working on a computer or documentation, etc.
* Must have manual dexterity to operate computer keyboard and standard office equipment.
* Must be capable of withstanding long period of viewing data on a computer screen and/or in paper format.
* Ability to interact with a diversity of people and diverse levels of personnel.
Our Vision:
As one team, we enable the safety and prosperity of the world.
Our Mission:
We partner with our Customers to TRIUMPH over their hardest aerospace, defense, and industrial challenges to deliver value to our stakeholders.
Our Values:
* Integrity - Do the right thing for our stakeholders. We value safety, diversity, and respect.
* Teamwork - Win as One team-one company. Solicit help and assist others.
* Continuous Improvement - Pursue zero defect quality. Attack problems and relentlessly raise the bar.
* Innovation - Passion for growing the business. Lead through ingenuity and entrepreneurship.
* Act with Velocity - Partner, anticipate and communicate. Proactively solve problems.
Code of Conduct:
To perform the job successfully, an individual should demonstrate the TRIUMPH behaviors captured within our core values: Integrity, Teamwork, Continuous Improvement, Innovation, and Act with Velocity. Detailed definitions are below and performance metrics for each behavior can be found on our intranet and is embedded within our Performance Management processes. All employees are expected to represent the values and maintain the standards contained in TRIUMPH's Code of Conduct.
Environmental, Health, and Safety (EHS):
Employees are responsible for the Health, Safety, and Welfare of themselves, the environment, and other people. All employees must comply with EHS policy training and instructions, help to maintain a safe and clean working environment, and use any Personal Protective Equipment (PPE) provided by the Company. Employees must report any accidents, incidents, and near misses to management. Additionally, employees are expected to notify management of any dangerous or potentially dangerous situations or practices.
Additional Information:
Triumph is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.
SELECT US positions require access to technology, materials, software or hardware that is controlled by US export laws including the International Traffic in Arms Regulations ("ITAR") and the Export administration Regulations ("EAR"). In order to be eligible for applicable positions, you must be a US Person under ITAR or eligible for approval for a U.S. Government export license. A US Person is a US Citizen, Lawful Permanent Resident, refugee or asylee. All inquires related to citizenship are asked solely to comply with ITAR and EAR export licensing requirements.
U.S. applicants must be legally authorized to work in the United States without company sponsorship.
Please contact us if you require assistance in applying for TRIUMPH and we will provide reasonable accommodations via *****************************.
Hedge Fund Operations Analyst - Bank Debt/TRS
Operations Analyst job 28 miles from New Haven
Verition Fund Management LLC ("Verition") is a multi-strategy, multi-manager hedge fund founded in 2008. Verition focuses on global investment strategies including Global Credit, Global Convertible, Volatility & Capital Structure Arbitrage, Event-Driven Investing, Equity Long/Short & Capital Markets Trading, and Global Quantitative Trading.
Job Title: Hedge Fund Operations Associate - Bank Debt/TRS
Location: Norwalk, CT or New York, NY.
Responsibilities:
Work closely with Trading, Fund Accounting, Technology, and Risk teams with managing all trade lifecycle events for an array of asset classes with a primary focus on Total Return Swaps and Bank Loans
Assist with swap resets, trade bookings, corporate action processing, support on P&L inquiries, and daily reconciliations for Geneva
Perform all processes related to supporting Bank Debt, both cash and swap loans
Responsible for managing ClearPar timelines and closing loans on Clearpar
Setup loans in Geneva and continuously maintain events like PIKs and paydowns within Geneva
Review daily transaction, position, and cash reconciliations for TRS & Loan products
Identify process gaps, work with internal and external resources to create detailed requirements to solve issues
Grasp big picture objectives to help senior management streamline workflows and minimize operational risk
Develop and maintain strong working relationships with both internal and external stakeholders;
Perform adequate due diligence to completely resolve all issues, in a timely manner, in order to avoid any financial or reputational impact;
Maintaining up-to-date knowledge of industry best practices to further develop effective operational policies and procedures;
Performing other duties as may be requested by senior management.
Qualifications:
BS/BA degree.
Exposure to bank loans and other complex financial instruments
Geneva, ClearPar, & WSO experience preferred.
Self-starter with excellent analytical and problem solving skills
Strong attention to detail
Ability to efficiently prioritize daily processes and ad-hoc requests
Salary Range$85,000—$125,000 USD
Operational Readiness Analyst
Operations Analyst job 36 miles from New Haven
Are you a critical thinker who likes to collaborate on business solutions? Excellent communicator, well-organized, and analytical? If so, you could find your fit on the Customer Service Operational Readiness Team. At Spectrum, we keep customers connected across our 41-state footprint. Working with departments across Customer Operations, our Operational Readiness team supports change management for all activities that contribute to the acquisition, satisfaction, and retention of customers. By coordinating the execution of improvements, our Operational Readiness team plays a vital role in delivering the exceptional services and experiences Spectrum is known for.
BE PART OF THE CONNECTION
As an Operational Readiness Analyst, you'll provide direct support to process improvement and standardization initiatives within Customer Service Operations. You will work with business users to understand requirements and expectations, facilitate the interactions among different functional groups within the organization, and make recommendations for business and process improvements.
WHAT OUR OPERATIONAL READINESS ANALYSTS ENJOYS MOST
* Acting as a process improvement practitioner by leading efforts to enhance processes, reduce waste, and increase effectiveness
* Providing regular readouts on initiative progress to leadership
* Researching best business practices within and outside the organization to establish benchmark data
* Assessing requirements for internal processes that ensure compatibility with strategic goals
* Partnering with business process owners and management on strategic initiatives
* Communicating team progress
On any given day you'll be evaluating operational deployment needs including training, reporting, and monitoring of the customer and customer service representative (CSR) experience throughout deployment. You'll excel in this role if you work well in a dynamic office environment and are able to self-train and pick up new skills quickly.
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
* Experience: Process or data analysis: 2 years or more; customer service/call center operations: 2 years or more; general systems and applications experience: 2 years or more
* Education: Bachelor's degree in Business or related field/equivalent experience
* Skills: Written & verbal communication & presentation skills; moderate telephone billing systems knowledge (CSG, CRM, ICOMS-preferred); strong analytical skills; proficient use of PC software applications (Access, Excel & PowerPoint)
* Abilities: Multi-task; maintain and create spreadsheets
* Hybrid Schedule: Four in-office days weekly
Preferred Qualifications
* General cable industry experience
This position is not eligible for immigration sponsorship
SPECTRUM CONNECTS YOU TO MORE
* Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
* Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
* Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
Apply now, connect a friend to this opportunity or sign up for job alerts!
COP316 2025-56475 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Apply Now
Operations Analyst
Operations Analyst job 36 miles from New Haven
Small high-end fund seeks Operations Analyst to work as part of small team responsible for all Equities operations and settlements. This is a direct hire full time position with a firm that offers a very professional work environment, great work life balance, and competitive compensation.
In summary, you will provide general operations support as part of a small, tight knit team; you will be an integral part of the team, providing critical support for the firms operations, portfolio management, trading, and client servicing efforts, with a focus on institutional accounts.
This will include:
Support third party accounting team with daily multicurrency portfolio reconciliation
Assist with formal client-mandated mid-month and month-end reconciliations of multicurrency portfolios
Assist in monthly and quarterly institutional client reporting
Process corporate actions tracking and verification with custodian banks
Work with brokers and custodians to ensure timely settlement of equity trades across various global markets
Use and leverage Advent APX accounting/reporting system
Serve as back up for key non-institutional operations activities
Provide data support for firms business development and compliance activities
Requirements include:
1-5+ years of experience with trade settlements (global equites preferred)
Past experience or demonstrated interest in accounting / trade support / investment operations
Familiarity with equity trade settlement and account reconciliation procedures and vocabulary
Ability to maintain a highly organized work environment
Ability to fit in comfortably in a small group
Experience with the these systems is strongly preferred: Advent APX Accounting System, Tamarac Accounting System
Eze OMS
Buy-side experience strongly preferred
Must be very organized, quantitative, and detail-oriented with excellent interpersonal skills
Completed college degree required, Finance, Economics or related course of study preferred
Operations Analyst
Operations Analyst job 36 miles from New Haven
The Operations Analyst will be part of a larger Operations team with responsibilities including, but not limited to, the following:
Work within Operations group with a focus on daily procedures and trade flow.
Interface with trading desk and external custodians to ensure timely settlement of trades.
Understand instruments including international and domestic equities, government bonds, corporates and municipals.
Daily reconciliation of cash and positions between administrator and external custodians and prime brokers.
Monitor and process corporate actions.
Create and maintain securities for internal static data warehouse
Manage inbound and outbound trade and position files within our OMS
Communicate with PM's, Traders and IR to facilitate proper portfolio management
Build, monitor and understand pre and post trade compliance rules.
Prepare and review monthly and quarterly performance reports.
Perform ad-hoc investigations, analysis, queries and project work.
Build relationships with counterparties and vendors to improve efficiency.
Assist team with annual audit examinations.
Work within the team dynamic to improve overall automation and production.
Candidate Description
Qualified candidates should have an undergraduate degree (preferable in business or finance). Applicants must have excellent time management skills and the capacity to identify areas of improvement and develop potential solutions. Proficiency with Microsoft Office is required.
Chilton seeks candidates who have outstanding analytical skills coupled with strong organizational and communication skills. Applicants should be pro-active, motivated, passionate, and work well in a team environment. We pride ourselves on building a team of professionals working toward a common goal in a collaborative fashion.
We offer a competitive and comprehensive compensation and benefits package that is based on, among other things, your overall performance and contributions to the firm. The salary range for this job is $65,000-75,000. Base salaries are determined based on a wide variety of factors including but not limited to, years of relevant experience, education and other qualifying factors like additional accreditations. Base salary does not include others forms of compensation and benefits including medical and dental coverage, disability and life insurance, 401(k) plan (and company match on contributions made) and accrued paid time (which may vary based on role and tenure). We are currently operating in a hybrid work environment (generally working 3-4 days in the office depending on the role), which allows for flexibility for all employees.
Operations Analyst
Operations Analyst job 29 miles from New Haven
We are seeking a detail-oriented and analytical Operations Analyst to join our growing dental organization. The ideal candidate will play a key role in supporting operational efficiency and decision-making across clinical and administrative functions. You will analyze business processes, track performance metrics, and recommend improvements to ensure high-quality care and optimized resource utilization.
Key Responsibilities:
Collect, analyze, and interpret data from clinical, scheduling, supply chain, and financial systems to support operational decision-making.
Develop and maintain dashboards and reports to track key performance indicators (KPIs) such as patient flow, provider productivity, treatment plan acceptance, and clinic utilization.
Identify process inefficiencies and recommend workflow improvements across dental clinics.
Collaborate with cross-functional teams (clinical staff, billing, procurement, IT, etc.) to streamline operations and improve service delivery.
Support strategic initiatives such as clinic expansion, technology implementation, or process automation by providing data-driven insights.
Assist in budgeting, forecasting, and financial analysis as it relates to clinic performance and resource planning.
Monitor inventory and supply chain metrics to minimize costs and prevent disruptions in clinical operations.
Maintain and optimize electronic dental record (EDR) and practice management system data for accuracy and usability.
Requirements
Bachelor's degree in Business Administration, Healthcare Management, Data Analytics, or a related field.
2+ years of experience in an operations, business analyst, or healthcare data role; experience in the dental or healthcare sector strongly preferred.
Proficient in Microsoft Excel, SQL, and data visualization tools (e.g., Power BI, Tableau).
Strong analytical, problem-solving, and organizational skills.
Excellent communication and collaboration abilities.
Familiarity with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental) is a plus.
Preferred Attributes:
Experience working in a multi-site dental service organization (DSO).
Understanding of dental insurance billing and revenue cycle management.
Ability to work in a fast-paced, changing environment with minimal supervision.
Benefits:
Competitive salary and performance bonuses
Health, dental, and vision insurance
401(k) with company contribution
Paid time off and holidays
Professional development opportunities
Business Analyst - Cust Ops
Operations Analyst job 36 miles from New Haven
Spectrum
The Business Analyst serves as a liaison between the business community (Bulk MDU Markets, Network Operations, Field Operations, Customer Operations, and Billing) and technical organizations (IT, Technology Services, Engineering, and Product) and/or vendors in order to provide technical solutions to meet user needs. Possesses expertise in the business unit(s) supported as well as an understanding of the technical organization's systems and capabilities. Provides complex analysis services, translating user needs into detailed specifications to allow Information Technology Department to deliver an appropriate solution. Works independently with minimal supervision.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Analyze business partner's operations to understand strengths and weaknesses in order to determine opportunities to automate processes and functions.
Assist in business process redesign and documentation as needed for new technology.
Translate high-level business requirements into functional specifications for the technical organization and/or vendors. Manage changes to such specifications.
Negotiate agreements and commitments by facilitating communication between business unit(s) and technical teams and/or vendors from initial requirements to final implementation.
Work with business partners within one business function to align technology solutions within business strategies.
Assist Project Managers in development of project plans and use associated project planning tools as needed.
Conduct feasibility studies to assess cost/benefit, efficiency and technical viability of solutions to business problems.
Analyze business processes, functions, and procedures to determine most effective business systems software to meet the needs of the organization.
Establish specifications and objectives based on business requirements and cost effectiveness; provide recommendations to management personnel.
Collaborate with management in systems development and design.
Develop test plans and coordinate software testing.
Perform other duties as assigned.
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Working knowledge of high speed data and WiFi products, digital portals/platforms, and required operational processes and systems
Excellent interpersonal skills and ability to present performance feedback effectively
Excellent presentation skills with small- to medium-sized groups
Strong analytical ability
Ability to work independently
Education
Bachelor's degree in business administration, computer science or related field
Related Work Experience
Procedural documentation and project implementation experience
PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge
Demonstrated project management and leadership abilities
Working knowledge of bulk MDU markets and required operational processes and systems
Education
CAPM (Certified Associate in Project Management) or CBAP (Certified Business Analysis Professional) Certifications
Related Work Experience
5 years' experience years' experience eliciting business and technical requirements in a highly complex environment of call center/customer care operations management experience
3-5 years' experience developing and refining process flows
3-5 years' experience creating test plans and executing software and/or process validation testing
WORKING CONDITIONS
Normal office conditions
Analyst - Change Mgmt & Documentation
Operations Analyst job 5 miles from New Haven
Salary: $78,000 - $107,300, depending on experience and location Schedule: On Site - Office This role is ideal for someone who excels in documentation management and change, problem and incident reporting, with a keen eye for detail and a strong ability to enforce standards and policies. The role also supports Problem Management and contributes to incident analysis related to change activity.
This position will assist the IT change process functions of AVANGRID within the Technology Platforms Operations (TPO) Team. Reporting directly to the TPO Manager of Change Control, Problem, Incident Management and Processes, the analyst will adhere to the change enablement policies to address risk and impact to business processes, while meeting compliance requirements.
The analyst ensures all changes to systems are compliant with the Change Enablement processes, policies and guidelines. This includes in assisting with auditing policy compliance, procedural participation, analyzing Change Enablement process improvement for effectiveness and efficiency purposes, communicating on a thorough and consistent basis throughout the IT organization.
The successful candidate will possess problem solving skills together with automating and simplifying the change processes.
Key Responsibilities:
* Prepare executive summaries for all incidents impacting Tier 1 applications, inclusive of any P1s and P2s.
* Define and maintain a documentation repository, including standards, structure, templates, and processes for the TPO team.
* Develop policies to ensure new projects have documentation ready and compliant with defined standards before going live.
* Ensure applications are properly modeled and monitored.
* Ensure the Change Enablement process is correctly applied for new project's go live and other changes that might impact production environment.
Job Requirements:
* Adheres to Change Enablement policies, procedures and guidelines.
* Provides continuous improvement efforts and ensures new change related processes are documented and communicated.
* Provides assessments and improvement suggestions to TPO processes related to Change Enablement.
* Facilitates Change Advisory Board (CAB) meetings. Create agendas and shares CAB meeting minutes as related to services.
* Participate and vote on changes during all Global CRB meetings held weekly, and proactively communicate any globally managed changes that may impact AVANGRID to all relevant stakeholders across the organization.
* Responsible for performing Change Enablement daily, weekly, and ad hoc operational checks, and for managing Requests for Change (RFC) through the lifecycle.
* Works with various clients and analyzes and assesses RFCs to ensure readiness for implementation and completion.
* Monitor, track and report changes to include report distribution and development of Change Enablement dashboards.
* Utilizes the Change Enablement system to create a consolidated change schedule to include the identification and resolution of scheduling conflicts.
* Ensures that changes are communicated in a timely manner across the enterprise.
* Supports the implementation of new initiatives, projects or operational changes sponsored by business units (internal and external facing).
* Supports other processes such as Incident, Problem and Configuration with respect to Change Enablement during projects and service disruptions, etc.
* Responsible for managing the overall implementation and integrity of Change Control functions, tests, policy, standards and procedures in compliance with AVANAGRID operating companies' requirements.
* Represents AVANGRID to all local change advisory boards (CABs) through the RFC process life cycle.
* Maintains and Updates major event calendar.
* Participates in all company CAB meetings and responsible to review and express risk assessment on behalf of local operating companies.
* Audits to ensure that change requestors and implementers are updating change records accurately and in a timely manner and takes necessary actions to ensure compliance and minimize risk.
* Provides evidence and supporting documentation related to audit activities.
* Provides training as necessary regarding Change Enablement policies, procedures and guidelines.
* Updates policies and procedures.
* Supports the Change Enablement process for hybrid cloud service consisting of IaaS and PaaS services.
* Reviews change requests for completeness, from documentation to post-implementation review and takes necessary actions to ensure compliance and minimize risk.
* Produces the change schedule reports related to local and company activities, while focusing on describing the impact to AVANGRID services.
* Partners with the appropriate IT liaisons to ensure an improved and clear communication of services and applications impacted by IT change activities.
* Negotiates scheduling conflicts based on business priorities and storm instances.
* Assists with identifying trends and reports on Change Enablement process metrics.
* Collaborates in defining and the success metrics in relation to value added and monitor change progress.
* Collaborates with company peers to ensure consistency in Change Enablement processes where applicable, while taking in consideration AVANGRID based regulatory requirements.
* Manages standard or preapproved change policies that support business objectives while ensuring the integrity and availability of vital IT Systems and Services that support the business and meet local compliance requirements.
* Provides all IT Governance documentation related to Change Enablement.
* Supports the change manager to provide necessary training to the internal IT organization regarding the change and management process.
* Works with all IT Governance teams to ensure proper reporting and metrics are obtained.
* The change analyst will also support project teams in integrating Change Enablement activities into their project plans.
* ServiceNow management regarding add/remove/changes to change models (templates).
* Regular reporting on and analysis of changes.
* Support Problem Management activities, including root cause analysis, documentation of known errors, and coordination of long-term corrective actions to prevent recurrence of incidents.
* Report on incidents resulting from changes, ensuring visibility into change-related impacts and contributing to continuous improvement of the Change Enablement process.
* Complete all mandatory annual training programs as required by the organization.
Required Qualifications
* Proven experience in documentation management and incident reporting.
* Understanding of application monitoring and modeling (i.e., the process of establishing relationships between configuration items (CIs) that make up a service).
* Excellent organizational and communication skills.
* Ability to develop and enforce documentation standards and policies.
* Proficiency in documentation tools and software.
* Strong analytical and problem-solving skills.
* Ability to work collaboratively with cross-functional teams.
* Attention to detail and a commitment to accuracy.
* Bachelor's degree in computer science, Information Systems or another related field.
* 2+ years of broad-based experience in technology.
* 2+ years of change enablement experience.
* 2+ years of Service Now experience.
* 1+ years of experience with cloud change enablement.
* Understanding of infrastructure technologies - server, database, network, storage, security, cloud and management technologies.
* Ability to organize, prioritize, and coordinate multiple work activities and meet target deadlines.
* Demonstrated dedication to maintaining and promoting IT security best practices.
* Knowledge of ITIL or other IT management frameworks.
* Strong ability to create clear, structured, and standards-compliant technical documentation.
* Excellent time management and multitasking abilities.
* Excellent interpersonal skills with a proven ability to collaborate effectively with cross-functional teams and stakeholders.
* Proven ability to adapt to shifting priorities while effectively managing multiple tasks in a dynamic environment.
Preferred
* Familiarity with monitoring tools and software (e.g., Entuity, Patrol).
* Strong project management skills.
* IT Infrastructure Library (ITIL) certification (Foundation-level v3 or v4).
* Experience with Governance, Risk, and Compliance (GRC) concepts.
* Experience with Microsoft O365 Tool Suite.
* Experience with Microsoft Power BI.
* Experience with ServiceNow building filters and reports.
Physical Requirements
* Work during days, nights, and/or weekends as required.
* Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions.
Additional Success Factors
* Ability to foster and participate in a productive team environment by establishing and maintaining effective working relationships with co-workers, managers, customers, contractors, and vendors.
* Flexible, creative, and solution-focused outlook on problem solving.
* Leverage design thinking to help self and others on the team with process improvements.
Competencies
* Develop Self & Others
* Empower to grow
* Collaborate and Share
* Be a role model
* Focus to achieve results
* Be agile
#LI-Onsite; #LI-CH1
Company:
AVANGRID MANAGEMENT COMPANY, LLC.
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at ********************.
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.
Job Posting End Date:
July-20-2025
Operations Analyst
Operations Analyst job 28 miles from New Haven
Since Aspen was founded in 2002, we have become a leading, diversified specialty insurance and reinsurance company. We respond thoughtfully and creatively to find the best outcomes for our clients and business partners through carefully-tailored solutions.
We believe the way we work is just as important as the work we do, and we are guided by our core values of respect, honesty, trust and professionalism.
Aspen is a great place to develop your career offering an exciting and challenging environment where achievement is rewarded.
The work pattern for this job is Hybrid
The minimum and maximum salaries for this job role are below:
Minimum Salary - 57,600.00
Maximum Salary - 72,000.00
The Role:
Help deliver seamless and cost-effective operational services for origination, on-boarding, operational, and off-boarding for US Programs. Work with Program Managers, Senior Analysts, and other relevant stakeholders in the following areas:
* Provide administrative and technical support in requirements/information gathering, ensuring programs become fully operational once contracts are agreed with proper documentation.
* Support setup for system set up, automation, contracts, estimations, and on-boarding in accordance with required data elements outlined in Program agreements, and other business partner agreements.
* Responsible for efficient data feeds from clients (MGAs, TPAs, and Clients) including bordereau data quality and accuracy, and timely bordereau upload.
* Conduct operational transaction analysis and requesting supporting documentation from client (as necessary).
* Communications with internal and external stakeholders on opportunities for bordereau improvements. Collaborate to identify and resolve root cause.
* Request information needed for data calls.
* Provide support for financial/operational internal/external audits.
* Work on assigned operational matters and issues (analysis of payment and policy processing differences, off-boarding etc.) in the area of responsibility.
Key Accountabilities:
* Support Program Management strategy and planning for new and existing programs with Program Managers, US Programs Leadership and key stakeholders.
* Embrace management MI to ensure expected outcomes in the most cost-effective manner.
Knowledge, Skills, & Experience:
* Knowledge of policy life cycle transactions.
* Able to produce MI and detailed reports at various levels.
* Ability to analyze data and use for decision-making.
* Exceptional Proficient in MS Office applications effectively e.g. Excel and other departmental software packages.
* Working knowledge of Policy administration systems.
* Knowledge of legal and regulatory requirements.
* Knowledge of Aspen's underwriting process and LoB specific nuisances and expected MI outcomes.
* Understanding of Program Manager/MGA operational practices
* Strong technical skills for administrative and transactional support.
* Strong interpersonal and communication skills.
* Work effectively independently.
* Self-motivated.
* Good time management skills.
* Good organizational skills.
* Strong IT development skills in Visual Basics or equivalent programs.
* Able to manage conflicting priorities to achieve deadlines.
* Able to plan effectively and efficiently.
* Strong customer orientation skills.
* Ability to collaborate effectively within a team environment.
* Strong attention to detail.
* Strong investigative skills.
* Team player.
* Entry level-based reinsurance and/or insurance experience.
* Relevant knowledge of (Re)insurance customs, practices, and procedures.
* Degree level education (or equivalent)
At Aspen we know that having a diverse and inclusive workforce is good for our people, good for our business and good for the environments in which we operate. We therefore welcome applications from people which allows us to draw on diverse cultures, perspectives, skills and experiences.
Accounting & Operations Analyst -GenStar (Casualty)
Operations Analyst job 36 miles from New Haven
Shape Your Future with Us GenStar Insurance Services, LLC is a premier provider of excess, surplus, and specialty property and casualty insurance written on General Star Indemnity Company (non-admitted) and General Star National Insurance Company (admitted) paper (collectively, the GenStar companies). The GenStar companies conduct business through a select group of wholesale brokers, managing general underwriters (MGUs), and program administrators in the United States. The GenStar companies are members of the Berkshire Hathaway Family of Companies.
GenStar currently offers an excellent opportunity for an Accounting and Operations Analyst in our Stamford, CT, Atlanta, GA or Los Angeles, CA offices on a hybrid basis.
Role Description
The Accounting and Operations Analyst provides key operations and administrative support to our Casualty and Medical Professional underwriting divisions as required to complete the underwriting process in accordance with established workflows, procedures and other company protocols. The Accounting and Operations Analyst will partner with Underwriting in all areas in support of the quoting, binding and policy issuance processes.
Responsibilities:
Accurate and timely processing, reporting, and analysis of premium, claim, reinsurance and other financial/policy data for General Star
Provide and coordinate training to ensure complete understanding of (re)insurance operations and accounting processes
Develop and maintain positive collaborative relationships with both internal and external clients
Daily interaction with our onshore and offshore Business Processing Outsource (BPO) partners, overseeing the quality of deliverables and managing relationships to ensure SLA's are being met and that our BPO's understand our operational objectives.
Respond to internal inquiries regarding General Star premium or claims data
Participate as a subject matter expert in process review and/or redesign
Lead internal or external audits, training, etc., which may require domestic travel
Perform other project work or data / financial analysis as required
Prepare, review and evaluate data or financial reports
Create or update procedure manuals, ensuring that processes are documented accurately, and documentation is kept current
Accurately collects and monitors data on a regular basis, reviewing for inconsistencies and errors to ensure data integrity.
Role Qualifications and Experience
2+ years of experience in (re)insurance operations and accounting
Undergraduate college degree in business and/or a technology related field preferred
Comprehensive understanding and subject matter expertise of the (re)insurance operations and accounting processes
Excellent verbal and written communications skills
Excellent computer skills - Microsoft Office Suite with emphasis on Microsoft Outlook
Strong quantitative skills and proficiency using Microsoft Excel and SQL databases
Must be detailed oriented
Proven analytical skills including the ability to identify and report problems or errors while working with significant amounts of detailed information
Understanding and experience with administrative and clerical procedures including managing electronic files, data, and records
Proficiency in using business operations, accounting, financial, and insurance/reinsurance industry terminology
Takes ownership and accountability for one's own work product - commitment to quality
Ability to work collaboratively, share knowledge and best practices
Strong interpersonal skills
Ability to establish and maintain effective working relations with internal and external resources in a multi-cultural environment
Salary Range
63,000.00 - 106,000.00 USD
The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training.
Our Corporate Headquarters Address
400 Atlantic Street
Stamford, CT 06901
At General Re Corporation, we celebrate diversity and are committed to creating an inclusive environment for all employees. It is the General Re Corporation continuing policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, sex (including childbirth or related medical conditions), religion, national origin or ancestry, age, past or present disability, marital status, liability for service in the armed forces, veterans' status, citizenship, sexual orientation, gender identity, or any other characteristic protected by applicable law. In addition, Gen Re provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act.
Future Opportunities - Business & Application Analysts
Operations Analyst job 21 miles from New Haven
COCC's mobile, online banking, core processing and banking products are supported and maintained by talented teams of Business and Application Analysts. These roles require a mix of problem solving skills, technical aptitude, banking knowledge and client support. We are often seeking candidates to perform product design, testing, and implementation on our collaborative teams. Interested in becoming an analyst at COCC? Attach your resume, and we'll contact you when a position becomes available that matches your skillset.
Thank you for your interest and we look forward to connecting with you in the future!
Private Markets Investment Due Diligence Associate Analyst (Real Estate)
Operations Analyst job 36 miles from New Haven
The Company:
Albourne is an industry leading investment consultant with offices around the globe. Our firm of 630+ employees provides advisory services to investors, including institutional investors, financial intermediaries and family offices, on over $700 billion of alternative investments across the liquidity spectrum. We specialize in Hedge Funds, Private Equity, Private Credit, Real Assets, Real Estate and Dynamic Beta.
Albourne empowers its clients by providing Portfolio Advice, Research (Investment, Operational and Quantitative due diligence), Analytics (data and tools) and Implementation (middle and back office) services. We are committed to non-discretionary advice, fixed fee pricing and independence.
Albourne strives to be a sustainable company with three main goals: 1) Aspiring to be a multi-generational firm with broad internal ownership and a Partnership structure; 2) Treating our employees and clients fairly; and 3) Advocating for positive change for its benefit and for the alternative investment industry - best practices have always been a defining part of who we are.
Please click here to view Albourne America's privacy policy.
The Role:
We are looking for a Private Markets Investment Due Diligence Associate Analyst to join our team covering the Real Estate Strategy in our Stamford, CT office. As a Private Markets Investment Due Diligence Associate Analyst, you will focus on supporting the fund investment due diligence process, followed by strategy analysis and communication, as well as administrative and maintenance upkeep.
Responsibilities:
Fund Investment Due Diligence
The Fund investment due diligence process includes the initial screening of investment managers; participating in meetings with the managers; quantitative performance analysis and qualitative due diligence; and participating in internal discussions that lead to an investment recommendation
Assist in the preparation of investment due diligence reports
Provide ongoing monitoring of funds in client portfolios or on fund lists in the given strategy to ensure accuracy of existing research and ratings
To the extent possible help build relationships between Albourne, the client and covered managers to assist with client access to funds
Strategy Analysis
Produce up-to-date and accurate Forward Calendar for the assigned strategy
Produce strategy forecasting for assigned strategies within Private Markets
Produce and maintain asset class/industry research outlining the key attributes, trends and drivers of a given strategy
Identify and recommend any additional tools or analytics which will enhance the overall accuracy of our research
Additional Responsibilities
Ensure internal database is maintained with up-to-date information
Meet deadlines set by management and clients
Participate in weekly internal group calls
Communicate with clients as required
Any other ad hoc projects as assigned
What we're looking for:
University graduate or equivalent with 1 - 3 years' experience.
Excellent written and oral communication skills
Relevant work experience with knowledge or experience of private markets (Private Equity, Venture Capital, Real Assets, or Real Estate) may be beneficial
Proactive self-starter, proficient time management and multi-tasking
Professional demeanor and strong interpersonal skills
Systems literacy (Microsoft Excel, PowerPoint, Word, Outlook)
Travel (frequent)
(Optional) Possession of or advanced progression towards relevant professional qualifications (i.e. CFA, CAIA)
Regulatory registration (dependent on regional requirements)
Benefits & Perks:
Comprehensive Compensation and Benefits Package
Fully paid Medical and Dental PPO
Fully paid Basic Life and AD&D
401k & FSA
Hybrid work schedule
Everyday Wellness - onsite monthly fitness & mental health activities
Free Gym Membership near the office
30 days paid time off each year including Vacation and Holidays
Job Type: Full-time
Job Pay Transparency: $75,000 - $85,000/year
Location: Stamford, CT/Hybrid
Work authorization: Must be eligible to work in the United States
Albourne America LLC is an Equal Opportunity Employer. It is the policy of the company to provide equal opportunity for all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, national origin, ancestry, gender identity, physical or mental disability, age, medical condition, veteran or marital status, or any other characteristic protected by federal, state or local laws.
Technology Analyst - WMB IIB, Datapower
Operations Analyst job 34 miles from New Haven
Hi, I hope you are doing good. I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further.
Role: Technology Analyst - WMB IIB, Datapower
Duration: Full time
Location: Hartford, CT
Qualifications Basic
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 2 years of experience with IT.
Preferred
• At least 1 year of experience with IBM IIB, WMB, Data power
• At least 2 years of experience in software development life cycle.
• At least 2 years of experience in Project life cycle activities on development and maintenance projects.
• At least 2 years of experience in Design and architecture review.
• Ability to work in team in diverse/ multiple stakeholder environments
• Ability to work in Scrum team in diverse/ multiple stakeholder environments
• Interactions with application teams, GI Team and other stake holders relevant to technology
• Experience in Automation Domain.
• Analytical skills
• Experience and desire to work in a Global delivery environment
• Ability to work in team environment and client interfacing skills.
Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Yield & Inventory Analyst
Operations Analyst job 27 miles from New Haven
Tauck is looking for a curious, analytical, and highly organized Analyst to join our Revenue and & Analytics team. In this role, you'll provide support across various planning, capacity, and inventory functions that are critical to our tour deployment and marketing strategy. This is a great opportunity for someone early in their career to gain exposure to cross-functional collaboration, data analysis, and strategic planning within the travel and hospitality industry while having a real impact to the organization's performance.
As the Analyst, you will work closely other departments to help ensure that our tour inventory is aligned with demand trends, guest expectations, and business objectives. This role offers potential for growth into advanced analytics, revenue management, or broader strategic planning roles within Tauck.
KEY RESPONSIBILITIES:
Support Yield & Inventory Planning:
• Assist in maintaining and updating tour departure schedules across multiple seasons
• Support analysis of tour capacity and help identify potential opportunities for additions or reductions
• Help compile data on tour performance, guest demand, and booking trends
Cross-Functional Coordination:
• Collaborate with Worldwide Operations, Sales and Reservations to track sales pacing, optimize group demand, and maintaining confirmed inventory levels.
• Support internal teams with timely data on departure availability and tour inventory changes
• Assist with the preparation of materials used in product planning and marketing efforts
Reporting & Insights:
• Collect and organize data for departure forecasting, capacity tracking, and tour optimization
• Assist in preparing reports and presentations for leadership using Excel or other tools
• Learn and apply basic forecasting methods to support business decisions
Learning & Development:
• Participate in training on yield and inventory management practices
• Gain exposure to cross-functional planning processes and long-term strategy development
• Build foundational knowledge in revenue strategy and capacity planning within a collaborative team environment
• Gain exposure to business intelligence tools and CRM systems used in demand forecasting and inventory management
KNOWLEDGE/SKILL REQUIREMENTS:
• Bachelor's degree in Business, Economics, Data Analytics, Hospitality, or a related field
• Excellent written and verbal communication skills
• Strong attention to detail and comfort working with data and spreadsheets (Excel experience required)
• Ability to manage time effectively, work on multiple tasks, and adapt to changing priorities
• Ability to analyze data, spot trends, and draw actionable insights.
• Strong problem-solving skills and a natural curiosity to uncover underlying drivers of performance.
• Eagerness to learn about inventory planning, revenue strategy, and the travel industry
• Prior internship or work experience in a hospitality, or data-related role is a plus
Analyst Internship
Operations Analyst job 25 miles from New Haven
Job Description: Paid Internship
Lendmarq, a leading private real estate lender based in Miami, Florida, is seeking a highly motivated college student, rising junior or senior to join our team in Westport, Connecticut. As an Intern, you will have the opportunity to gain hands-on experience in the real estate and capital markets, working closely with our management team and learning about underwriting, loan processing, and capital markets.
We are looking for candidates that are passionate about real estate and finance with a strong work ethic, and a willingness to learn. This internship will provide a unique opportunity for the right candidate to potentially grow and mature into an Analyst role with Lendmarq.
Key Responsibilities:
· Support the management team with data analysis and research projects
· Assist in the preparation of loan packages and presentations
· Assist in gathering loan data and documents to facilitate the closing of loans
· Work closely with the management team to learn about underwriting, loan processing, and capital markets
· Contribute to the day-to-day operations of the Company
· Excel, Word and PowerPoint skills
Requirements
Requirements:
· Currently enrolled in a business-related degree program, with a preferred focus on finance, economics, accounting, or real estate
· Strong analytical skills with proficiency in Microsoft Excel
· Excellent written and verbal communication skills
· A strong work ethic, attention to detail, and ability to multitask
· A self-starter with a positive and proactive attitude
· Available to work in the Westport, CT office for a minimum of 20 hours per week- Westport is served by Metro-North. A shuttle bus is available during business hours to and from the station.
Lendmarq is an entrepreneurial environment that values transparency and a passion for learning and improvement. If you are looking for an opportunity to gain real-world experience in the real estate and finance industry and potentially mature into an Analyst role, this internship is the perfect opportunity for you.
Lendmarq is an equal opportunity employer
Operations Analyst
Operations Analyst job 28 miles from New Haven
Since Aspen was founded in 2002, we have become a leading, diversified specialty insurance and reinsurance company. We respond thoughtfully and creatively to find the best outcomes for our clients and business partners through carefully-tailored solutions.
We believe the way we work is just as important as the work we do, and we are guided by our core values of respect, honesty, trust and professionalism. Aspen is a great place to develop your career offering an exciting and challenging environment where achievement is rewarded.
The work pattern for this job is Hybrid.
Location: Rocky Hill, CT
The minimum and maximum salaries for this job role are below:
Minimum Salary - 57,600.00
Maximum Salary - 72,000.00
The Role:
Aspen is looking for 4 Operations Analysts to help deliver seamless and cost-effective operational services for origination, on-boarding, operational, and off-boarding for US Programs. Work with Program Managers, Senior Analysts, and other relevant stakeholders in the following areas:
Provide administrative and technical support in requirements/information gathering, ensuring programs become fully operational once contracts are agreed with proper documentation.
Support setup for system set up, automation, contracts, estimations, and on-boarding in accordance with required data elements outlined in Program agreements, and other business partner agreements.
Responsible for efficient data feeds from clients (MGAs, TPAs, and Clients) including bordereau data quality and accuracy, and timely bordereau upload.
Conduct operational transaction analysis and requesting supporting documentation from client (as necessary).
Communications with internal and external stakeholders on opportunities for bordereau improvements. Collaborate to identify and resolve root cause.
Request information needed for data calls.
Provide support for financial/operational internal/external audits.
Work on assigned operational matters and issues (analysis of payment and policy processing differences, off-boarding etc.) in the area of responsibility.
Key Accountabilities:
Support Program Management strategy and planning for new and existing programs with Program Managers, US Programs Leadership and key stakeholders.
Embrace management MI to ensure expected outcomes in the most cost-effective manner.
Skills & Experience:
Knowledge of policy life cycle transactions.
Able to produce MI and detailed reports at various levels.
Ability to analyze data and use for decision-making.
Exceptional Proficient in MS Office applications effectively e.g. Excel and other departmental software packages.
Working knowledge of Policy administration systems.
Knowledge of legal and regulatory requirements.
Knowledge of Aspen’s underwriting process and LoB specific nuisances and expected MI outcomes.
Understanding of Program Manager/MGA operational practices
Strong technical skills for administrative and transactional support.
Strong interpersonal and communication skills.
Work effectively independently.
Self-motivated.
Good time management skills.
Good organizational skills.
Strong IT development skills in Visual Basics or equivalent programs.
Able to manage conflicting priorities to achieve deadlines.
Able to plan effectively and efficiently.
Strong customer orientation skills.
Ability to collaborate effectively within a team environment.
Strong attention to detail.
Strong investigative skills.
Team player.
Entry level-based reinsurance and/or insurance experience.
Relevant knowledge of (Re)insurance customs, practices, and procedures.
Degree level education (or equivalent)
At Aspen we know that having a diverse and inclusive workforce is good for our people, good for our business and good for the environments in which we operate. We therefore welcome applications from people which allows us to draw on diverse cultures, perspectives, skills and experiences.
Accounting & Operations Analyst -GenStar (Property)
Operations Analyst job 36 miles from New Haven
Shape Your Future With Us GenStar Insurance Services, LLC is a premier provider of excess, surplus, and specialty property and casualty insurance written on General Star Indemnity Company (non-admitted) and General Star National Insurance Company (admitted) paper (collectively, the GenStar companies). The GenStar companies conduct business through a select group of wholesale brokers, managing general underwriters (MGUs), and program administrators in the United States. The GenStar companies are members of the Berkshire Hathaway Family of Companies.
GenStar currently offers an excellent opportunity for an Accounting & Operations Analyst based in either our Stamford, CT or Atlanta, GA office. This is a hybrid role.
Role Description
This underwriting support role is a position within the Business Services Division (BSD). The Accounting and Operations (A&O) units in BSD are responsible and accountable for underwriting support, policy/contract issuance, and the processing, reporting and analysis of a wide variety of financial and operational data. A&O unit members work with internal clients, external clients, as well as other internal and external business partners. This position provides key operations and administrative support to our Property underwriting division as required to complete the underwriting process in accordance with established workflows, procedures and other company protocols. This position will partner with Underwriting in all areas in support of the quoting, binding and policy issuance processes.
RESPONSIBILITIES
Unit members perform various accounting and operational activities including but, not limited to:
* Underwriting support activities associated with gathering missing information on applications and rating of new business, renewals, and mid-term changes on behalf of Underwriters.
* Work directly with Underwriters to help manage and support their renewal book of business
* Process requests to Bind including electronic delivery of Binder confirmation to clients.
* Prepare and issue policy and endorsement documents that comply with company standards/guidelines.
* Request Property Inspections as needed
* Accurate and timely processing of premium, claim, reinsurance and other financial/policy data.
* Provide and coordinate training to unit associates to ensure complete understanding of (re)insurance operations & accounting processes
* Develop and maintain positive collaborative relationships with both internal and external clients
* Respond to internal inquiries regarding GenStar premium or claims data
* Create or update procedure manuals, ensuring that processes are documented accurately, and documentation is kept current
* Accurately collects and monitors data on a regular basis, reviewing for inconsistencies and errors to ensure data integrity.
Role Qualifications and Experience
Demonstrate the ability to achieve the General Re Core Competencies, including but not limited to:
* Requires two plus years of experience in (re)insurance operations and accounting
* Associates or Bachelor's degree in business and/or a technology related field preferred.
* Strong quantitative skills and proficiency using Microsoft Excel and SQL databases;
* Superb data mining skills.
* Proven technical skills in data reporting and analysis
* Comprehensive understanding and subject matter expertise of the (re)insurance operations and accounting processes supported by the A&O unit
* Proficiency in using business operations, accounting, financial, and insurance/reinsurance industry terminology
* Ability to understand and accurately respond to questions from internal and external client
* Ability to identify & explain process problems and errors and resolve them or discuss with the appropriate party for resolution
* Ability to work collaboratively, share knowledge and best practices with the unit
* Excellent written and oral communication skills for interaction with internal clients and external business partner
* Superior time management, prioritizing, and organizational skills to be able to manage multiple projects effectively
* Desire to seek opportunities to build upon job knowledge, technical skills or challenging assignment
* Knowledge and understanding of Property and Casualty insurance principles and practices a plus.
* Excellent computer skills - Microsoft Office Suite with emphasis on Microsoft Outlook.
* Understanding and experience with administrative and clerical procedures including managing electronic files, data, and records.
* Exceptional understanding of principles and processes for providing excellent customer service. This includes meeting established time and quality standards ensuring customer satisfaction.
* Capability to work independently and within a team/group environment.
* Takes ownership and accountability for one's own work product - commitment to quality.
* Ability to quickly adapt to an ever-changing environment.
* Outstanding attention to detail and organizational skills.
* Proven analytical skills including the ability to identify and report problems or errors while working with significant amounts of detailed information.
* Strong interpersonal skills and ability to establish and maintain effective working relations with internal and external resources in a multi-cultural environment
Salary Range
63,000.00 - 106,000.00 USD
The annual base salary range posted represents a broad range of salaries around the US and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training.
Our Corporate Headquarters Address
General Reinsurance Corporation
400 Atlantic Street, 9th Floor
Stamford, CT 06901 (US)
At General Re Corporation, we celebrate diversity and are committed to creating an inclusive environment for all employees. It is the General Re Corporation's continuing policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, sex (including childbirth or related medical conditions), religion, national origin or ancestry, age, past or present disability , marital status, liability for service in the armed forces, veterans' status, citizenship, sexual orientation, gender identity, or any other characteristic protected by applicable law. In addition, Gen Re provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act.