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  • Operations Coordinator, Inflight - JFK (New York City, NY, US)

    American Airlines 4.5company rating

    Operations analyst job in New York, NY

    Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the Inflight Team, within the Customer Experience Division. Responsible for providing support to Flight Attendants and facilitating the enhancement of the customer experience by achieving on time departures through increased inter-departmental interaction, consistent communication, use of operational resources, and team member accountability. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Acts as the liaison with local and system departments, e.g. IOC, Control Center (Tower), Customer Care, Crew Scheduling, Customer Ops, Daily Ops, Catering, Cabin Appearance, Business Partners and the Flight Department Oversee Flight Service base operational reliability by taking lead role in dependability engagement, communication, & accountability. Handles operational events and proactively provides crew assistance or delay mitigation based on priority of engagement and operational impact. Coordinates with Daily Operations/IOC to respond to Flight Attendant injuries and aircraft emergencies by providing appropriate base guidance and support. Notifies rescheduled and reassigned Flight Attendants' traveling through the base. Provides status of department reliability and communicates irregularities which may impact the daily operation to Inflight, IOC, and Hub Control Center leadership. Coordinates with Crew Scheduling/Tracking for pre-boarding of flights or re-crewing, if necessary. Assists with administrative duties, such as delay investigations, daily and monthly reports pertaining to operational activities. Investigates and documents delays including Right Start, IPD (International Premium), IFS (International Flagship Service). Implements selected policies, as well as ensuring established guidelines are followed and enforced. Coordinate and host base activities to support engagement initiatives May conduct coaching and counseling as appropriate Assists with Flight Attendant reasonable cause drug and alcohol testing. Provides Flight Attendant EFB (Electronic Flight Bag) support. Salary Range: $50,000.00-65,000.00 All you'll need for success Minimum Qualifications- Education & Prior Job Experience High School diploma or GED equivalency PC, Sabre, DECS, and RES experience Must be able to work shift work, including weekends and holidays. Must be able to work on-site at assigned base/location. Preferred Qualifications- Education & Prior Job Experience Bachelors degree preferred/or equivalent work experience. Strongly preferred to have completed Flight Attendant training as prescribed by the FAA and whose name appears on the current Flight Attendant System Seniority List Current Passenger Service, Passenger Sales or Crew Scheduling experience. Knowledge of company on-time performance goals and dependability metrics. An understanding of working with a contract labor group is desirable. Skills, Licenses & Certifications Sound judgement and strong decision making skills Ability to work independently as well as collaboratively Ability to prioritize, multi-task and manage several events and situations simultaneously Ability to work under demanding operational conditions Excellent interpersonal, oral and written communication skills Ability to work all shifts, holidays, and overtime as required Requires rotation of shifts and days off Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA) and secure US Customs security badge if applicable * Must Pass U.S. Department of Transportation (DOT) mandated drug test What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
    $50k-65k yearly 1d ago
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  • 2026 Business Analyst

    Activate Consulting

    Operations analyst job in New York, NY

    Activate is the leading management consulting firm for the Entertainment, Media, Technology, and Internet industries. We are uniquely qualified to help companies improve revenue performance, position their businesses for growth, and define strategies to own their future. We have extensive industry experience and deep functional expertise, helping companies deliver significant results. Leading companies turn to us to find ways to grow their revenues, take advantage of digital opportunities, and get ahead of the forces transforming their businesses. About the Business Analyst Role: Business Analysts will leverage and build upon their analytical, critical thinking, and research skills from day one and will work closely with members at all levels of the organization, from fellow analysts to the managing directors and CEO. They are largely expected to support their team from inception to the delivery of a project. Role and Responsibilities: Industry and user research (e.g., market/consumer trends, commissioned surveys, expert interviews) Analysis such as market sizing, building revenue models, and financial analysis Contribution to brainstorming and the general direction of analysis Creating and designing client presentations Note-taking and information gathering during meetings Keeping up with overall technology and media trends You will receive training and coaching on: Structuring and creating an action plan to work through complex problems Working effectively with a team to come up with the best recommendations Structure and create an action plan to work through complex problems Establish and maintain trust-based relationships with clients to better serve them Communicate effectively across a wide range of audiences Build rapport and garner buy-in from internal and external stakeholders Research and analytical tools, and skills AI Requirements: An undergraduate degree accompanied by a strong academic record Excellent problem-solving, analytical, and research capabilities Attention to detail and accuracy Outstanding verbal and written communication skills A strong interest in the media/tech space Independent, motivated, and proactive team player Activate compensates its consultants competitively for the impact they deliver. Business Analysts will receive a base salary of $105,000, with the opportunity to earn a discretionary annual bonus of up to 25%, resulting in total potential compensation of $131,250. Additionally, we also provide a non-contributory safe harbor 401(k) payment of 3% of gross compensation.
    $105k-131.3k yearly 1d ago
  • Analyst - Transformation Office

    Phibro Animal Health Corp

    Operations analyst job in Teaneck, NJ

    oration Phibro Animal Health Corporation is a publicly traded, global organization with a rich history in animal health and nutrition as a manufacturer and marketer of medicated feed additives, vaccines, nutritional specialty products, and mineral nutrition. We strive to be a trusted partner with livestock producers, farmers, veterinarians, and consumers who raise or care for farm and companion animals by providing solutions to help them maintain and enhance the health of their animals. Phibro is a diversified company in manufacturing and marketing products for ethanol performance, microbials for plants, home and industrial applications, and specialty chemicals for various industrial markets. In addition to this, Phibro's revenues are in excess of $1 billion and are supported by over 2,400 employees worldwide. At Phibro, people are our greatest asset. We strive to develop a diverse workforce that fosters an environment where people feel supported in openly sharing their creativity and skills that allows them to be the most successful that they can be. If you are interested in working for Phibro and feel that you do not meet all qualifications, we encourage you to apply as you might be the right candidate for this role or other positions. The Analyst - Transformation Office is an integral part of our Management team based out of our US - Teaneck, NJ site. Supports disciplined delivery of the Transformation initiatives by driving weekly cadence, managing performance management systems, preparing communications, and supporting finance. Key Responsibilities Prepare materials and trackers for the Transformation Office, Steering Committee, and Executive committee meetings ensuring all decisions and next steps are captured Naken. Runs logistics during meetings (presentation, note-taking, consolidating and distributing action items). Follows up on action trackers to ensure execution across Workstreams. Serves as point of contact for performance management tool inquiries and user support. Ensures accuracy of initiative data, timely updates in the Performance Management tool, and monitoring of pipeline progression through stage gates. Supports onboarding and training of new users on processes, business rules, and tool functionality. Prepares communications. Develop reports and dashboards to track initiative progress and surface insights for leadership. Drafts clear, structured updates and presentations for leadership meetings and Transformation participants. Provides ad hoc analysis and problem-solving support to Workstream Leaders and Initiative Owners and supports Transformation finance. Assists Transformation Office Finance Director with initiative valuation, impact tracking, and financial reconciliation. Helps incorporate Transformation progress and results into forecasts and budgets. Communicating Effectively Delivering High Quality Work Detailed Oriented Interacting with People at Different Levels Managing Time Prior pregunting and Organizing Work Using Math Working with Financial Information Skills Must be proficient using Email, phones, cell phones, and office equipment. Advanced skills using Microsoft office programs with emphasis on Excel. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines. A motivated self-starter, work well in groups and demonstrate excellent customer service. Develop and maintain relationships with internal and external clients. Education & Experience B lavage's degree in finance, engineering, manufacturing, Business Administration, or a related field. 2-4 years of experience in consulting, program management, finance, or related analytical roles. Strong analytical and problem-solving skills, with proficiency in Excel and PowerPoint. Clear and confident communicator, able to synthesize complex information into actionable insights. Highly organized and detail-oriented, with ability to manage multiple priorities in fast-paced environments. Curious, proactive, and motivated to grow through direct exposure to senior leadership in a high-impact transformation role. To learn more about Phibro Animal Health's competitive benefits package, please click here: Phibro Benefits. Phibro is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status or any other characteristics protected by law. Business Unit: Corporate Division: Corporate Department: Management Location: US - Teaneck, NJ brmb Work Schedule: Monday - Friday (Standard Work hours) Leute> #J-18808-Ljbffr
    $90k-121k yearly est. 2d ago
  • Analyst

    Alethea Online Risk Mitigation Technology

    Operations analyst job in New York, NY

    About Alethea Alethea helps commercial clients and civil society advocates combat false and misleading information through in-depth analysis of reputational, regulatory, and security risks. Our insights and strategic recommendations empower organizations to mitigate threats, safeguard brand integrity, and strengthen public trust. Using a combination of expert analysis and our proprietary Artemis platform, we deliver timely, data-driven solutions that align with client needs. Role Overview We are seeking an Analyst to advance our analytic capabilities and thought leadership in addressing online risk. In this senior role, you will lead the development of risk assessment methodologies, provide expert guidance to clients, and mentor analysts in producing high-quality, actionable insights. You will be responsible for shaping analytic tradecraft, contributing to the growth of the Artemis platform, and ensuring our products anticipate and mitigate emerging threats. Key Responsibilities Advanced Analysis & Methodology Development Conduct in-depth research and analysis of online threats, disinformation campaigns, and reputational, security, and cyber risks across mainstream and fringe platforms. Develop and refine risk assessment methodologies, ensuring analytic judgments are precise, evidence-based, and client-relevant. Stay at the forefront of emerging technologies and analytic tradecraft, leading updates to collection and analytic approaches. Client Engagement & Advisory Deliver clear, concise, and compelling reports, slide decks, and briefings tailored to client needs. Provide expert risk assessments and mitigation strategies in client engagements, building trusted advisor relationships. Support client-facing initiatives such as case studies, blogs, and advisory deliverables to showcase Alethea's analytic offerings. Mentorship & Thought Leadership Mentor junior and mid-level analysts in analytic rigor, report writing, and professional development. Set standards for analytic quality, clarity, and creativity in storytelling. Act as a thought leader on online disinformation, influence operations, and risk mitigation strategies. Collaboration & Innovation * Contribute to the evolution of the Artemis platform by informing analytic requirements and workflows. * Foster collaboration with product, engineering, sales, and client management teams to ensure integrated solutions. Project Execution Deliver high-quality analytic outputs consistently and on deadline with minimal oversight. Manage multiple priorities while balancing time, scope, and quality considerations. Proactively identify opportunities to improve workflows, methodologies, and client deliverables. Qualifications & Skills Demonstrated expertise in online risk analysis, disinformation, or information operations. Proven track record of producing clear, evidence-based analytic products for commercial or civil society audiences. Strong report writing, editing, and presentation skills, with the ability to coach others. Experience mentoring analysts and contributing to team and organizational culture. Deep knowledge of OSINT, social media research, and analytic methodologies. Strategic problem-solving skills with a focus on actionable client insights. Experience working with or contributing to analytic platforms is a plus. Why Join Alethea? Be part of a mission-driven team tackling one of today's most pressing challenges: disinformation and online risk. Work at the intersection of technology, analysis, and strategic risk management. Grow professionally through leadership opportunities, mentorship, and collaboration with cross-functional teams. Compensation and Benefits Salary and stock options are negotiated based on experience. The total compensation range for this position is $60,000 to $150,000 per year, depending on the candidate's skills, experience, and qualifications. In addition to cash compensation, this role is eligible for a stock option grant. Healthcare at the gold-tier level, dental, and vision is fully funded by the employer. 50% of dependent coverage is provided by the employer. Additional benefits include employer provided life and AD&D insurance and an Employee Assistance Program with a variety of services, including generous Mental Wellbeing support. Flexible vacation, sick leave, including office closure between Christmas and New Year's. Employees may also participate in an Employer sponsored 401k, after their 6-month anniversary, with a 3% match. Health Savings (HSAs) and flexible spending accounts (FSAs) are also offered. Hybrid work environment, with 3 days per week required in office in Washington, D.C or New York, with DC being preferred. Alethea is an equal opportunity employer that encourages people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. We are committed to being an inclusive place to work, while maintaining a workforce that represents the communities we serve.
    $60k-150k yearly 1d ago
  • Oracle HCM Business Analyst

    Pride Health 4.3company rating

    Operations analyst job in New York, NY

    Hello Job Seekers, Hope you are doing well This is Mohit Saini from Pride Health, Pride Health is a leading minority-owned healthcare recruitment & staffing firm. I am hiring for the below mentioned roles, Please let me know if you are available or looking for a job change. Please refer your friends/colleague if you are not looking for this opportunity. Job Title: Oracle HCM Solutions Analyst Location: 55 Water Street, Central Office, New York NY 10041 Shift: Day - 9 AM to 5 PM Duration: 3 Months Contract (with the possibility of extension) Rate Range: $55-60 per hour W2 Experience: 2-3 years of experience as an Oracle HCM Business Analyst, with a strong focus on Oracle HCM Cloud applications. Skills: Proficient in Oracle HCM modules (Payroll, Time and Labor, Absence, Benefits, Reporting etc), with a strong understanding of Human Resources processes. Technical knowledge: Experience with Oracle Fusion Cloud, as well as system integrations and data migration. Analytical skills: Ability to analyze complex business requirements and propose effective solutions. Communication: Strong verbal and written communication skills, with the ability to present technical information to non- technical stakeholders. Certifications: Oracle HCM Cloud certifications Required Technical Skills: HCM Implementation Oracle HCM Oracle HCM Cloud Education: Bachelors Degree Thanks & Regards, Mohit Saini Team Lead, EST ****************************
    $55-60 hourly 3d ago
  • Analyst

    Akkodis

    Operations analyst job in New York, NY

    Akkodis is seeking an Analyst for a Contract job with a client in New York, NY (Hybrid setting). The ideal candidate must have strong experience in Axiom (Addenza), regulatory reporting, and UAT testing. Rate Range: $53.03/hour to $56.82/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Analyst job responsibilities include: * Perform functional component testing across five critical regulatory reports being automated in Axiom Phase 2 implementation. * Reports include FRY9C, FFIEC 002, FFIEC 031, FRY15, and FFIEC 009, all filed quarterly to the Federal Reserve. * Develop and document test cases and scripts specific to report schedules. * Review report schedules for accuracy and completeness; validate MDRM line-level data for gaps and quality issues. * Conduct system functionality testing (drill-through capabilities, report generation, data loading). * Validate workflow processes, version control, submission capabilities, and maker-checker functionality. * Participate in issue escalation and working groups to remediate and close defects. Required Qualifications: * In-depth experience with Axiom (Addenza) system. * Strong knowledge of regulatory reporting products and applicability. * Hands-on experience with JIRA for issue tracking and workflow management. * Proficiency in Excel for data validation and analysis. * Experience in test case development, documentation, and UAT execution. * Excellent communication and problem-solving skills. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ****************************. Pay Details: $53.03 to $56.82 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ****************************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $53-56.8 hourly 1d ago
  • Business Analyst, Banking Transactions

    BIP

    Operations analyst job in Jersey City, NJ

    Business Integration Partners (BIP) is Europe's fastest growing digital consulting company and are on track to reach the Top 20 by 2030, with an expanding global footprint in the US (New York, Charlotte, Chicago, and Houston). Operating at the intersection of business and technology we design, develop, and deliver sustainable solutions at pace and scale creating greater value for our customers, employees, shareholders, and society. BIP specializes in high-impact consulting services across multiple industries with 6,000 employees worldwide. Our domains include Financial Services business serves Capital Markets, Insurance and Payments verticals, supplemented with Data & AI, Cybersecurity, Risk & Compliance, Change Management and Digital Transformation practices. We integrate deep industry expertise with business, technology, and quantitative disciplines to deliver high-impact results for our clients. BIP is currently expanding its footprint in the United States, focusing on growing its Capital Markets and Financial Services lines. Our teams operate at the intersection of business strategy, technology, and data to help our clients in driving smarter decisions, reducing risks, and staying ahead in a fast-evolving market environment. About the Role: The Business Analyst will support requirements analysis, process mapping, and functional design for payment and wire initiatives at one of our investment banking clients. This includes supporting US Wires ramp-up, redefining payment flows, ensuring compliance with regulatory and operational controls, and coordinating across business, operations, and technology groups. You must have valid US work authorization and must physically reside around the posted city, within a 50-mile commute. We are unable to support relocation costs. Please do not apply for this position unless you meet the criteria outlined above. Key Responsibilities: Gather, document, and refine business and functional requirements for payments/wires programs. Analyze current-state vs target-state workflows; develop process models and user stories. Partner with engineering and architecture teams to translate requirements into technical designs. Coordinate UAT, regression testing, and validation with user groups. Support documentation required for audits, controls, and risk assessments. Ensure alignment with enterprise initiatives and regulatory mandates. Required Skills: 3-10+ years as a BA in financial services. Experience in payments, wires, treasury operations, or transaction banking. Strong requirements documentation, workflow analysis, and stakeholder communication. Familiarity with payment messages, exceptions, and operational controls. Preferred Skills: Experience with ISO 20022. Agile environments; Jira/Confluence proficiency. Understanding of APIs, system integrations, and batch vs real-time processing. **The base salary range for this role is $100,000 - $140,000** Benefits: Choice of medical, dental, vision insurance. Voluntary benefits. Short- and long-term disability. HSA and FSAs. Matching 401k. Discretionary performance bonus. Employee referral bonus. Employee assistance program. 11 public holidays. 20 days PTO. 7 Sick Days. PTO buy and sell program. Volunteer days. Paid parental leave. Remote/hybrid work environment support. For more information about BIP US, visit ********************************* Equal Employment Opportunity: It is BIP US Consulting policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. BIP US provides a reasonable range of compensation for our roles. Actual compensation is influenced by a wide array of factors including but not limited to skill set, education, level of experience, and knowledge.
    $100k-140k yearly 1d ago
  • Founding Operations Coordinator

    Ambrook

    Operations analyst job in New York, NY

    Ambrook's mission is to help family-run American businesses become more profitable and resilient. Operators across American agriculture and industry face increasing pressure from record-breaking droughts, rising input costs, and unpredictable markets. The best long-term investments, like efficient irrigation and grazing rotations, support both the land and the bottom line. But even when the payoff is clear, these changes need upfront capital and financial clarity that's hard to come by. Business owners work with fragmented records and outdated tools. They can't easily see what's working or prove viability to a lender, partner, or the next generation. Ambrook is rebuilding the financial infrastructure that independent operators rely on. We replace paperwork and legacy systems with modern tools for accounting, banking, invoicing and spending. Tools built for people who spend more time in the field than in the office. Our platform gives producers the financial clarity they need to make confident investments in their land, their operation, and their future. Our customers are the backbone of the real economy. They are stewards of land, labor, and legacy. We're giving them the ability to invest in stronger, more durable businesses. When they do, they build generational resilience across America. We started with farmers and ranchers across the country. Now we're expanding quickly to other American industries. We're a Series A startup backed by top investors like Thrive Capital, Dylan Field, Homebrew, Designer Fund, and BoxGroup. We're looking for early team members who want to untangle the knotted intersection between American industry, climate, and the economy. The opportunity Ambrook is building a world-class team. As our founding operations coordinator, you'll be responsible for ensuring that our fast-growing business can scale to meet our ambitious goals and team growth. You'll report directly to Ambrook's co-founder, Dan Schlosser. In this role you will: Own: Office management for New York, Denver, and San Francisco offices, corporate IT, company retreat planning & travel coordination, corporate tax & compliance operations, benefits management, and facilities. Teach: Operational excellence, working in ambiguity. Learn: Ins and outs of building a fintech, industrial tech, and climate tech company, including the nitty gritty of scaling a 40+ person startup. Improve: Operational processes, office and culture, facilities, visitor experience. Within 1 month you'll... Get up to speed on all current vendors, tools, and systems (payroll, benefits, IT, office leases, etc.). Take over day-to-day office management for NYC, Denver, and SF. Own the corporate IT setup process for new hires (laptops, accounts, access). Build relationships with key vendors and internal stakeholders. Document existing operational processes and identify gaps. Within 3 months you'll... Plan and execute a company retreat or offsite. Establish repeatable systems for travel booking, expense management, and equipment procurement. Take ownership of corporate compliance tasks (state registrations, annual filings, etc.). Take on other special projects, working directly with Ambrook's cofounders. Run company all-hands meetings. Within 6 months you'll... Run Ambrook's operational functions independently with minimal founder involvement. Launch new Ambrook offices, coordinating site selection, decoration, equipment, move-in, and more. Build and manage the company's G&A budget. Create scalable onboarding/offboarding processes ready for continued team growth, partnering with Ambrook's recruiting team. Identify and implement new tools or systems that improve company efficiency. All G&A processes are documented with SOPs. Contribute to shaping company culture through events, office experience, and employee programs. About you 2+ years in operations, office management, executive assistant, or chief of staff roles-ideally at a startup or high-growth company. Highly organized with strong attention to detail; nothing falls through the cracks. Comfortable owning a wide range of tasks, from booking travel to managing compliance filings. Strong sense of taste and product quality; can independently select and purchase products for the office and team that meet our functional and aesthetic preferences. Proactive problem-solver who sees what needs doing before being asked. Strong written and verbal communication; can represent the company professionally to vendors and partners. Fluent with AI agents and AI tools, uses ChatGPT, Gemini, and/or Claude regularly. Comfortable working with spreadsheets and creating professional presentations. Tech-savvy and quick to pick up SaaS tools (Linear, Google Workspace, Slack, Gusto, etc.). Thrives in ambiguity and builds SOPs where none exists. Bonus: Experience with corporate IT setup, benefits administration, or event planning Bonus: Familiarity with fintech, agriculture, or other industrial sectors Benefits Competitive salary Health insurance 401(k) with matching contribution Flexible vacation time Flexible work hours A desk at Ambrook's NYC office. Wellness stipend Customer visit stipend Professional development stipend Our values Real Talk - We create space for ourselves and others to be straightforward, vulnerable, and accountable. Reach Understanding - We are driven by curiosity and empathy to learn about our customers, team, and world. Be Proactively Resourceful - We are internally motivated and externally empowered to identify opportunities and solve problems. Derisk Thoughtfully - We lean into the biggest risks we face as a company and put in the work to address them systematically. Find the Positive-Sum - We believe in creating incentive structures that align the needs of our company, our customers, and our planet.
    $39k-59k yearly est. 4d ago
  • Business/Systems Analyst

    Kellymitchell Group 4.5company rating

    Operations analyst job in Stamford, CT

    Our client is seeking a Business/Systems Analyst to join their team! This position is located in Stamford, Connecticut. Develop and own Business Requirement Documents (BRDs) to define chat, chatbot, and IVR product enhancements, customer experience improvements, and digital engagement strategies Collaborate cross-functionally with product managers, UX/UI designers, developers, and external vendors to ensure seamless implementation of chat, chatbot, and IVR solutions Analyze chat and IVR performance data, customer interactions, and pain points to identify improvement opportunities Translate customer needs into clear, actionable business and functional requirements with use cases, process flows, and user stories across chat and IVR journeys Partner with data and analytics teams to define and track KPIs such as: containment rate, deflection, CSAT, chat adoption, IVR completion rates Ensure all requirements align with customer expectations, operational feasibility, and business goals Conduct pre- and post-deployment user testing to validate enhancements and identify potential issues Facilitate stakeholder discussions, ensuring transparency, alignment, and prioritization of chat and IVR initiatives Document and maintain process improvements to streamline digital self-service, chat interactions, and agent handoff experiences Desired Skills/Experience: 3+ years of experience as a Business Analyst in digital servicing, chat, chatbot, IVR, or customer experience Proven ability to create BRDs, user stories, use cases, and process flows for customer-facing digital and voice products Experience working with chat platforms, chatbot solutions, and IVR systems Experience with business analysis tools such as: JIRA, Confluence, Microsoft Visio, and other BA documentation software Familiarity with Agile and Scrum methodologies in software development Knowledge of customer experience best practices and UX principles Excellent analytical, communication, and stakeholder management skills Experience working in telecommunications or digital customer support environments Understanding of APIs, web services, and conversational AI Prior experience with automation and AI-driven optimization for chatbots or IVR Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $42.00 and $50.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $42-50 hourly 2d ago
  • Business Analyst

    Drum Upskill

    Operations analyst job in New York, NY

    We're looking for a Business Analyst to join a mission-driven team with a passion for building reliable and scalable systems at one of our Fortune 100 partners in New York City. You will be part of an innovative technology group who's focused on creating their next generation of leaders. In addition to this fulltime opportunity, you will also be enrolled in a program at DRUM that provides you with on-demand, paid for training in our partners selected niche technologies. This is an exciting opportunity to advance your career while simultaneously upskilling and continuing to make an impact in the world of technology. Key Responsibilities: Document business requirements and workflows that provide a solution-oriented view Create process maps and ascertain business requirements from development teams Interact with key stakeholders and end users to understand their challenges and feedback on current systems Create stories and tasks in JIRA to support the execution of deliverables Perform user acceptance testing to validate that technical implementation is in parity with the business requirements Analyze and transform high-level business requirements into detailed functional and technical specifications Qualifications: 2+ years of relevant experience in business analysis preferably web development and/or micro web services projects Working knowledge of the SDLC models/methodologies, IT systems, and their direct implementation in projects Strong test planning and execution skills Basic working knowledge of JIRA Must have strong organizational, interpersonal, and written/verbal communication skills and excellent analytical and problem-solving skills DRUM Upskill: Earn while you learn - receive compensation while gaining new skills Access to a curated network of industry advisors and engineering leaders for mentorship Hands-on exposure to modern AI tools A structured pathway into high-demand roles across enterprise software, insurance services, and consulting
    $65k-92k yearly est. 20h ago
  • Business Analyst

    Nextgen Coding Company

    Operations analyst job in New York, NY

    Business Analyst - NextGen Coding Company Engagement: Full-Time or Contract (based on client needs) Compensation: Competitive, based on experience NextGen Coding Company is seeking a detail-oriented Business Analyst to support enterprise software initiatives across regulated and data-intensive environments. The role focuses on translating business requirements into clear technical artifacts, supporting engineering teams, and ensuring alignment between stakeholders, product owners, and delivery teams. Core Responsibilities Gather, analyze, and document business requirements from clients and internal stakeholders. Translate business needs into functional requirements, user stories, and acceptance criteria. Partner with engineering, product, and QA teams to ensure accurate implementation of requirements. Support discovery sessions, workflow mapping, and process optimization initiatives. Maintain requirement traceability across design, development, testing, and delivery phases. Assist with backlog grooming, sprint planning, and prioritization activities. Validate delivered features against documented requirements and business expectations. Support reporting, dashboards, and documentation for executive and client-facing reviews. Communicate clearly with technical and non-technical stakeholders in structured environments. Required Skills and Experience 3+ years of experience in a Business Analyst or Product Analyst role. Strong experience gathering and documenting requirements for software or technology-driven projects. Ability to write clear user stories, process flows, and functional documentation. Experience working with engineering teams in Agile or hybrid delivery models. Strong analytical thinking and attention to detail. Excellent written and verbal communication skills. Full availability during Eastern Time Zone business hours. Preferred Experience Exposure to enterprise, regulated, or compliance-driven environments (BFSI, healthcare, government, or legal). Familiarity with APIs, data workflows, and cloud-based systems. Experience using tools such as Jira, Confluence, Notion, or similar documentation platforms. Ability to support cross-functional teams spanning product, engineering, QA, and operations. Ideal Candidate Profile Structured thinker with strong documentation discipline. Comfortable bridging business objectives and technical execution. Able to manage multiple stakeholders without losing clarity or accuracy. Proactive communicator who surfaces risks, gaps, and dependencies early. Why Join NextGen Work on real enterprise and regulated software initiatives. Collaborate with U.S.-based engineering and product teams. Exposure to modern technology platforms including full-stack systems, APIs, data pipelines, and cloud infrastructure. Opportunity to grow into senior analyst, product, or delivery leadership roles.
    $65k-92k yearly est. 20h ago
  • Analyst

    Il Makiage 4.4company rating

    Operations analyst job in New York, NY

    About ODDITY ODDITY is a consumer tech company disrupting the $600B beauty and wellness industries. Backed by data science and machine learning, we build and scale category-defining brands like IL MAKIAGE and SpoiledChild, serving 40M+ users via our AI-driven platform. With HQ in NYC, we operate like a tech startup: fast-paced, data-obsessed, and impact-driven. About the Role We're hiring a Product Development Manager/Analyst to join IL MAKIAGE's core product team. This is a high-visibility role for someone looking to apply consulting/banking skillsets to real-world product innovation with full P&L impact. You'll own product launch initiatives from concept to market, working cross-functionally with R&D, marketing, supply chain, and exec leadership. This is a rare opportunity to leap from strategy to execution inside a high-growth consumer product environment. This is the ideal role for someone craving startup speed and ownership beyond decks and models. What You'll Do Drive new product strategy through market research, competitor analysis, and consumer insight generation Analyze financial performance, product P&Ls, and consumer data to inform development priorities Build investment cases and roadmaps for new products, presenting directly to leadership Own timelines, deliverables, and supplier relationships for full product lifecycle management Coordinate testing, sampling, and launch readiness across internal and external stakeholders Execute structured consumer research: surveys, focus groups, market tests What We're Looking For 1-3 years in management consulting, investment banking, private equity, or high-growth startups Bachelor's degree from a top-tier institution Strong analytical + project management skills with attention to detail Experience building business cases, analyzing data, and communicating insights to senior audiences Thrives in high-speed, high-impact, ambiguity-rich environments Passion for consumer products, innovation, and making things real-not just theoretical Perks & Benefits $80K-$110K base salary Flexible schedule + remote options Deep product discounts Health insurance & wellness benefits Real ownership, fast-tracked career growth
    $80k-110k yearly 4d ago
  • EpicCare Ambulatory Analyst

    Medisys Health Network 3.7company rating

    Operations analyst job in Hicksville, NY

    This position is a full-time/salaried on-site opportunity based in Hicksville, Long Island. The EPIC System Analyst is responsible for design, build, testing, validation, and ongoing support of EpicCare Ambulatory applications. Perform basic analysis of the daily use and administration of assigned IT system(s). Work closely with Operational counterparts to ensure delivery of expected outcomes. Provide expert and creative solutions to end-user requirements and problems. Test and troubleshoot existing and proposed assigned system(s). Generate reports as requested, including writing specifications for custom reports. Provide support and troubleshooting to end users. Document end-user issues and recommend steps to prevent recurrences. Work collaboratively with other EPIC applications and the Training Team to provide positive outcomes for our end users. Education: • Bachelor's degree preferred, or equivalent experience. Experience: § Requires at least 1+ years of related experience: Ambulatory proficiency/certification required MyChart experience a + Ambulatory orders/order transmittal build knowledge a + Knowledge and Skills: • Possess clinical application knowledge and experience • Positive attitude, detail oriented, self-motivated, critical thinker • Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base • Basic presentation skills • Ability to interact and develop relationships with intra-departmental teams • Effectively communicate in both oral and written form to a widely diverse audience • Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies • Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) • Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight • Excellent customer service skills • Ability to multi-task effectively in a rapidly changing environment
    $62k-94k yearly est. 1d ago
  • Sr. Analyst, Paid Media

    American Express 4.8company rating

    Operations analyst job in New York, NY

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The Prospect, Partner, & Customer Growth team within the US Consumer Marketing Group is responsible for delivering best-in-class marketing through digital and direct channels to drive conversion of qualified applicants in the competitive landscape. The **Senior Analyst, Paid Media** will help manage the growth and optimization of the Paid Media program and will be responsible for leading execution of key Paid Media marketing initiatives to drive efficient prospect acquisition at scale. This is a great opportunity for candidates who want to strengthen their digital marketing skills and gain external partner management experience. It provides a chance to be at the forefront of digital growth & innovation, working with a collaborative team and building strong external partnerships. **Key Responsibilities:** + Support the development of Paid Media channel strategies and content that directly connect to Enterprise priorities + Serve as a PMO for the channel, and project manage a variety of high priority projects from concept to launch and through execution + Manage relationships with both internal and external partners, including legal and compliance, analytics, external agencies, and media platform partners + Leverage internal and agency reporting to monitor and report on campaign performance, partnering closely with analytics teams to recommend channel optimizations + Own channel budget forecasting & reconciliation; drive efficiencies in process + Lead with an external perspective by keeping abreast of industry trends and technologies, serving as a subject matter expert for Paid Media across the organization **Minimum Qualifications:** + Strong analytical skills with a proficiency in Excel + Have a "can do" attitude towards problem solving and demonstrated ability to work well with new opportunities + Strong project management and organizational skills including meticulous attention to detail, handling multiple priorities, managing timelines, driving flawless execution + Expert ability to build and manage both internal and external relationships across multiple work streams to deliver results + Strategic thought starter who can deliver work with consistence, independence, and excitement + Superior verbal, written, presentation, and interpersonal communication skills with a passion for creative problem-solving + Experience with programmatic media, 3rd party tracking, and agency management + Experience in highly regulated industry a plus + Bachelor's Degree preferred **Qualifications** Salary Range: $78,000.00 to $124,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. **Job:** Marketing **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 25023707
    $78k-124.8k yearly 1d ago
  • Invoicing Migration Analyst

    Veterans Sourcing Group, LLC

    Operations analyst job in New York, NY

    Support the migration of third-party labor invoicing from ReadSoft to SAP Fieldglass and SAP Ariba, ensuring compliance with the TPL Policy and achieving the goal of migrating a significant portion of vendors/spend currently invoicing through Readsoft. Key Responsibilities Analysis & Data Validation Identify and locate applicable Statements of Work (SOWs) for invoicing migration. Correlate resources to SOWs using SAP Fieldglass Profile Worker data. Validate spend, headcount, and expiration data for targeted suppliers. Complete migration templates with required details (financial data, cost centers, remaining budget, etc.) for Fieldglass and Ariba onboarding. Supplier & Stakeholder Engagement Coordinate with suppliers to confirm invoicing channel and readiness for migration. Support supplier onboarding for SAP Fieldglass and Ariba, including collection of W9, banking details, and account setup. Assist in communication and execution of Third-Party Administrator (TPA) agreements for Fieldglass migration. Contract Review & Compliance Ensure all migrated vendors/contracts meet compliance requirements for invoicing in Fieldglass or Ariba. Track TPA execution and confirm alignment between contracting entity and SOW. Work with Procurement and OGC (Legal) to review and amend SOWs as needed for migration. Migration Execution Prepare and deliver completed templates to SAP Fieldglass and Ariba leads. Support testing and loading of SOW data into production systems for approvals and invoicing. Participate in stand-ups and updates status templates to support prioritization of work and communication with stakeholders. Monitor migration progress and update trackers for supplier onboarding, TPA negotiations, and invoicing migration status. Reporting & Governance Maintain accurate records of migration activities for TPL reporting and governance dashboards. Provide weekly status updates to the Contract Migration Lead and/or Project Manager. Flag risks and issues promptly and support resolution efforts. Required Skills & Qualifications Strong analytical skills with experience in data validation and reconciliation. Excellent communication and stakeholder engagement skills. Ability to manage multiple priorities in a fast-paced environment. Proficiency in Excel and experience with tracking tools and templates. Beneficial Skills & Experience Knowledge of procurement processes, contract management, and compliance requirements. Background in procurement operations or contract management. Exposure to large-scale system migrations or process transformation projects. Familiarity with SAP Fieldglass and SAP Ariba platforms (or ability to learn quickly). Understanding of Third-Party Labor policies and invoicing workflows. Performance Metrics Accuracy and completeness of migration templates. Timeliness of supplier onboarding and contract migration. Contribution to achieving significant ReadSoft spend migration in 2026 Quality of reporting and issue resolution
    $69k-95k yearly est. 4d ago
  • RFP Analyst

    Blue Signal Search

    Operations analyst job in New York, NY

    The RFP Analyst is responsible for researching, analyzing, and assessing sourcing activities essential to support a food/beverage distributor. This position requires performing project management skills, cost benefit analyses, reviewing contracts, and evaluating pricing formulas to obtain the most advantageous pricing through the RFP process. This position will work from home one day a week after training. Job description Collaborating and coordinating with internal contributors and subject matter experts to ensure complete and accurate RFPs are sent to vendors Analyzing item and category product costs, logistics costs, and other pricing components to perform comparative analysis of vendor proposals Supporting negotiation of contract terms Comparing procurement options and logistics strategies for RFPs Providing ad-hoc financial analysis on trends and insight on business Participating in monitoring of savings achieved due to the RFP process Demonstrating the ability to take real-world analytics/data science projects from start to finish- including data cleaning, descriptive analysis, predictive modeling, and visualizations Skills Required 1+ years of experience in Finance or Data Analytics A Bachelor's Degree in Business, Finance, Economics, Supply Chain Management, Accounting or equivalent High proficiency in Excel and PowerPoint The ability to handle complex projects and problems High attention to detail and great organizational skills Excellent communication skills, both written and verbal Knowledge of SQL and PowerBI About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS
    $69k-95k yearly est. 3d ago
  • Business Analyst

    PMO Partners, LLC

    Operations analyst job in Jericho, NY

    Looking for an experienced Business Analyst/Project Manager who will be responsible for understanding and assessing the changing needs of the business.. Frequently analyze the impacts of change, document and support communication between relevant groups and stakeholders, and capture requirements needed to initiate a change. Act as a liaison between technology and business departments and be the intermediary who help support and translate needs across business units and functions and an end to end project driver. Responsibilities: · Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility · Prioritize requirements from various stakeholders · Communicate, translate, and simplify business requirements to ensure buy-in from all stakeholders · Assess change-proposals and define solutions to help the organization achieve its goals · Discover, organize, and clarify business needs and review/produce specifications for change · Work with the Technical Analyst and development team to ensure that they understand the specifications. · Work with training team to document system scenarios and identify roles impacted to help develop a change management/training plan. · Conduct business process modeling and generate applicable scenarios for the technology functionality testing team. · Track project performance, specifically to analyze the successful completion of short and long-term goals · Establish and maintain relationships with third parties/vendors · Create and maintain comprehensive project documentation Qualifications: · Proven working experience in project management · Excellent client-facing and internal communication skills · Excellent written and verbal communication skills · Solid organizational skills including attention to detail and multitasking skills · Strong working knowledge of Microsoft Office · Bachelor's Degree in appropriate field of study or equivalent work experience · Experience with project management software tools · Proficient in MS Word, Excel, PowerPoint, Visio, Smartsheet, Jira · Microsoft Access and/or SQL experience strongly preferred · Salesforce, Informatica, Azure SQL Server knowledge preferred.
    $65k-92k yearly est. 1d ago
  • Conflicts & Due Diligence Analyst

    Searchpointny

    Operations analyst job in New York, NY

    Actively seeking an Conflicts & Due Diligence Analyst for a HYBRID and Full Time Position within a Law Firm . The right candidate will have 1+ Years of Conflicts and Due Diligence experience within a Law Firm or Professional Services, or Financial Services institution to be considered. - HOURS: Monday - Friday, 9:30 AM - 5:30 PM EST SCHEDULE | LOCATION: HYBRID | New York, NY PAY: $72,500 - $75K (Commensurate w/Experience) BENEFITS HIGHLIGHTS: Health, Dental, Vision, 401K, etc. - IDEAL CANDIDATE REQUIREMENTS Bachelor's degree REQUIRED 1+ years of experience in a professional or legal office environment Client onboarding experience, Understanding of conflicts rules, geopolitics, corporate structures, and governance issues is HIGHLY PREFERRED Experience with IntApp Open or similar conflicts management systems is a PLUS - ROLE RESPONSIBILITIES Conflicts Analysis and Management: Conduct thorough research, analysis, and documentation of potential conflicts of interest associated with new clients and cases Client Due Diligence and Onboarding: Support the client and case onboarding process by conducting comprehensive risk assessments for new clients and matters Database and Knowledge Management: Maintain internal databases through updates, corrections, and enhancements Research, Training, and Special Projects: Conduct ad-hoc research and analysis as required - SearchPointNY/Noor Staffing is an Equal Opportunity Employer. All applicants are considered for employment without regard to Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Retaliation, Parental Status, Military Service or Disability Status.
    $72.5k-75k yearly 1d ago
  • Employee Benefits Underwriter/Financial Analyst

    Martin Grant Associates, Inc.

    Operations analyst job in Syosset, NY

    A well-established and rapidly growing insurance brokerage is seeking an Employee Benefits Underwriter / Financial Analyst to support the analysis and placement of group medical, dental, life, and ancillary coverages. This role is ideal for someone with a strong analytical background who thrives in a collaborative and fast-paced client service environment. Prior experience in employee benefits underwriting or analytics is preferred. The Job: Analyze client healthcare and benefits plan performance data Conduct plan modeling and forecasting to support client renewals and marketing Build and evaluate financial exhibits and benchmark reports for employer groups Assist in developing alternative funding strategies and plan design recommendations Prepare and present client-ready deliverables, including renewal strategies and market comparisons Collaborate with account managers, producers, and carrier partners to meet client needs The Company: National Scope: A top-tier brokerage platform with expansive market access and in-house expertise Client-Centered Mission: Known for delivering tailored solutions and long-term client relationships Growth & Development: Opportunities to expand your knowledge, gain exposure to diverse markets, and grow your career Entrepreneurial Spirit: Fast-paced, acquisition-driven environment where innovation is encouraged Comprehensive Benefits: Competitive salary, full benefits package, and advancement potential within a rapidly scaling firm If interested, apply and MGA would be happy to have a quick call to learn more about your background and share all of the details about this opportunity.
    $66k-103k yearly est. 1d ago
  • Senior Analyst- Corporate Creative Strategy

    American Express 4.8company rating

    Operations analyst job in New York, NY

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes. The U.S. Small Business and Middle Market segment is the largest GCS customer segment with strong growth momentum and remains a key area of investment and focus. The Middle Market Demand Generation team sits within Managed Marketing & Prospect in GCS. The team is essential to the U.S. SME Sales & Marketing engine, warming and delivering high-intent leads to create new and expand existing customer relationships. This Senior Analyst role will be responsible for the end to end strategy, development, and execution of digital marketing assets for the Corporate Middle Market prospect audience. These marketing assets will drive demand, awareness, and ultimately leads and conversions for Amex Commercial products. Key Responsibilities: * Lead the E2E creative strategy from ideation to launch for omnichannel digital marketing campaigns to drive awareness and demand for the Corporate Card Program * Conduct market and competitive research to understand leading and innovative practices in B2B digital marketing and integrate them into US SME strategies to drive product demand * Manage relationships with external creative agencies and develop effective, comprehensive creative briefs * Partner closely with media agencies to determine optimal channels, timing and placements for initiatives * Monitor campaign performance and utilize insights and learnings to inform future campaigns * Partner closely with key stakeholders, both internal and external, to ensure alignment with marketing materials and that campaigns support broader business objectives * Drive campaign roadmap, test & learn plans, and optimizations of marketing collateral for continuous performance improvement * Oversee a Marketing Operations Analyst(s) responsible for the legal review process * Execute marketing assets in partnership with operations analysts & Compliance partners to gain legal approval through a thorough review process Minimum Qualifications: * 2+ years of B2B and/or digital marketing experience * Creative problem solver with a passion for challenging the status quo * Strategic thinker - ability to ask the right questions and use data to develop winning, profitable strategies * Digital/performance marketing expertise; ability to build campaigns that connect with audience segments and motivate actions * Strong project management abilities with the ability to drive multiple initiatives across different work streams simultaneously * Paid Media and/or Email channel experience and excitement - experience developing creative across multiple digital platforms, and a passion for introducing new/innovative new ones * External agency management experience - writing creative briefs and delivering clear actionable feedback * Strong collaboration and partnership skills - track record for building positive relationships and finding mutual benefit with multiple cross-functional partners * Process-oriented with great attention to detail * Comfort developing, and being held accountable for, performance targets * Desire to innovate and try new things! Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
    $78k-124.8k yearly 1d ago

Learn more about operations analyst jobs

How much does an operations analyst earn in New Rochelle, NY?

The average operations analyst in New Rochelle, NY earns between $47,000 and $102,000 annually. This compares to the national average operations analyst range of $44,000 to $90,000.

Average operations analyst salary in New Rochelle, NY

$69,000

What are the biggest employers of Operations Analysts in New Rochelle, NY?

The biggest employers of Operations Analysts in New Rochelle, NY are:
  1. VTech
  2. Wego Chemical Group
  3. PepsiCo
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