Operations Analyst - Payments
Operations analyst job in Tampa, FL
📢 Hiring: Operations Analyst - Payments
📍 Tampa, FL | Long-term Contract
💰 Rate: $25/hr
Looking for Process Analysts with strong Payment Operations background from BPO/KPO or back-office operations.
🔑 Key Skills:
• Payments Processing (SWIFT / SEPA / ACH)
• ISO20022 / CBPR+
• API / Host-to-Host / File-based Integration
• Payment Onboarding & Testing
• Wires / ACH / H2H / API Channels
• Reconciliation
• Client Interaction & Presentation
• Troubleshooting & Migration Support
Operations Analyst with Payments
Operations analyst job in Tampa, FL
Role: Operations Analyst with Payments
Note:
Need Process Analysts with payment operations experience.
Have worked in BPO/KPO or possess back-office operations experience.
Job Description:
Operations Analyst with Minimum 3 years' experience in Payments processing across Swift, SEPA and ACH Payments
Integration experience working API's, Host 2 Host and file-based protocols
Hands on experience working with ISO20022 CBPR+ messages.
Serve as primary point of contact for assigned clients during payment onboarding, testing, and Migration
Ability to Onboard Customer, Jointly test business scenarios, basic trouble shoot and certify customer on the banks platform.
Support payment file transmissions and reconciliation activities for Wires, ACH, H2H, and API Channels
Client facing, and presentation skills are a must
Excellent interpersonal and communication skills to develop and maintain effective relationships with Customer, Customer support team and tech support teams
Attention to detail and a strong desire to provide high end user experience.
Analyzes information from varying perspectives, establishes the pivotal element of an issue and reaches a logical conclusion through the process.
Communicate effectively with internal stakeholders, clients, and technology teams to resolve
issues promptly.
Provide training and guidance to clients on payment processes and systems.
Troubleshoot and escalate connectivity or processing issues through appropriate channels.
Assist in validating client payment setups and ensuring compliance with payment security standards.
Execute client migration plans to new payment channels or platforms.
Coordinate testing schedules, validation, and client sign-off.
Document migration progress and report milestones to project leadership.
Maintain accurate client records, documentation, and process logs.
Banking Operations Analyst with Payments
Operations analyst job in Tampa, FL
Note: This is NOT a Business Analyst role. We are specifically looking for candidates with strong operations and process experience in the payment's domain.
We are seeking an experienced Banking Operations Analyst with solid, hands-on expertise in payments operations, transaction processing, and process optimization. The ideal candidate is detail-oriented, understands the full lifecycle of payment workflows, and has experience working within regulated financial environments. This is a Tampa-based role supporting our Payments Operations team in ensuring accuracy, efficiency, and compliance across all payment processes.
Required Skills & Experience
3-6 years of experience specifically in payments operations (e.g., wire transfers, ACH, SWIFT, RTP, card payments, settlement operations).
Strong understanding of payment processing workflows, reconciliation, exception management, and risk controls.
Experience working in financial services, banking operations, or a payments-focused organization.
Hands-on experience with payment platforms, transaction monitoring systems, and operational tools.
Strong problem-solving skills with the ability to quickly troubleshoot and resolve operational issues.
Excellent communication skills; able to work effectively with cross-functional teams.
High attention to detail and a structured approach to process analysis and improvement.
Ability to work in a fast-paced, deadline-driven operational environment.
Encompass Business Analyst
Operations analyst job in Jacksonville, FL
Business Systems Analyst (Mortgage | Encompass LOS)
We are seeking a detail-oriented and proactive Business Systems Analyst with strong mortgage industry experience to support the development, optimization, and delivery of technology solutions across our organization. This role focuses on improving system functionality-particularly within Encompass LOS-and enhancing processes, workflows, and documentation to ensure operational efficiency and exceptional user experience.
Key Responsibilities
Partner with business units to gather, analyze, and document detailed business and technical requirements.
Serve as a subject matter expert on mortgage operations and Encompass LOS, identifying enhancement opportunities and validating configuration changes.
Create clear and comprehensive process flows, workflows, and system diagrams using Microsoft Visio to support requirements, development, and training initiatives.
Evaluate existing systems and processes to identify gaps, inefficiencies, and opportunities for automation or optimization.
Collaborate with IT, development teams, project managers, and stakeholders to support solution design, testing, and deployment.
Develop and maintain system documentation, user guides, release notes, and technical reference materials.
Perform system testing, create test scripts, and participate in UAT to ensure enhancements meet business needs and quality standards.
Monitor daily system performance, troubleshoot issues, and support end users to ensure consistent system usability and reliability.
Generate data-driven insights through analysis and reporting to support decisions and continuous improvement initiatives.
Coordinate with external vendors as needed to manage system integrations, enhancements, and issue resolution.
Support Agile/Scrum ceremonies and contribute to backlog grooming, sprint planning, and technical discussions.
Qualifications
Bachelor's degree in Business, Computer Science, or related field-or equivalent relevant experience.
1-3 years of experience with mortgage technologies, including hands-on experience working as an Encompass Business Analyst.
Strong proficiency in Microsoft Visio with demonstrated ability to build process maps, workflows, and system flow diagrams.
Proven analytical skills with the ability to interpret large data sets and translate findings into actionable recommendations.
Experience using Jira, SQL for CRUD validation, and familiarity with Agile/Scrum methodologies.
Strong communication and technical writing abilities, with experience developing business requirements, test documentation, and system reference materials.
Ability to work cross-functionally with diverse teams in a fast-paced environment while managing multiple priorities.
PowerBI Reporting Analyst
Operations analyst job in Tampa, FL
Founded in 2008, The Fay Group is a diversified real estate services company offering a complete range of home ownership products and services to include mortgage servicing, property renovations, property management, realty, business purpose lending, and insurance to homeowners, investors and clients nationwide. We consider the people behind those mortgages and work hard to give them the best opportunity to stay in their homes by providing solutions to navigate the challenges of homeownership while working toward their long-term financial goals.
We are currently looking for a Client Reporting Analyst to join our team.
Reporting to the EVP, Asset Management, is seeking a highly motivated and experienced individual with experience in the mortgage or real estate industry and expertise in Power BI to join our team. The ideal candidate will play a key role in developing, publishing, and maintaining Power BI reports to drive data-informed decision-making. This role demands a detail-oriented professional who can develop, standardize, and optimize reports while ensuring the data presented delivers actionable insights, not just information. The candidate will also collaborate with data teams to help build sustainable datasets for reporting.
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. While performing the duties of this job, the employee is required to sit as well as work at a computer for extended periods of time, utilizing a keyboard and mouse. The employee should be able to communicate by telephone, email, and face-to-face.
Qualifications Include:
Bachelor's degree in Business or related field (or equivalent combination of years of experience with High School Diploma/GED) required
3+ years' experience in Investor Reporting or Investor Accounting required
3+ years' experience with data visualization platforms like PowerBI, Tableau, or similar.
2+ years' experience in the mortgage industry, including servicing, processing rules, and guidelines
Design, develop, and publish Power BI dashboards and reports tailored to business needs.
Ensure data accuracy and consistency by integrating and transforming data from various sources.
Review and optimize existing Power BI reports to improve efficiency and user experience.
Familiarity with custodial account reconciliation and expected cash testing is preferred
Proven ability to work effectively in a fast-paced, deadline-driven environment
Experience with Black Knight MSP preferred
Strong skills in the MS Office Suite with advanced Excel skills for data compilation and analysis
Strong verbal and written communication skills
Strong interpersonal skills
Strong analytical skills
Strong problem-solving, data collection, analysis, and decision-making skills
Solid decision-making abilities coupled with sound judgment
Strong time management skills
Ability to prioritize numerous tasks and manage shifting priorities
Client-focused with strong execution skills and results orientation
High level of precision with attention to detail and consistency
Flexible, open to change, and able to learn new things quickly
Ability to work in a collaborative environment and provide guidance for working groups
Featured Benefits
Medical, Dental, and Vision Insurance
Company Paid Life Insurance
Disability Insurance
Pet Insurance
401(k) Program with Employer Matching
3 Weeks Paid Time Off (PTO)
Paid Holidays
Wellness Initiatives
Employee Assistance Program
Eligible for Hybrid Work Schedule with Remote Flex Days
Compensation
The hiring range for this position is between $75,000.00-$90,000.00 annually
This position is eligible for an annual discretionary bonus
Fay Cares!
The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.
At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to *********************
Financial Systems Analyst
Operations analyst job in Juno Beach, FL
The Financial Analyst II on the Business Planning & Consolidation (BPC) Solutions Team serves as a subject matter expert and consultant for the company's SAP/BPC financial systems. This role provides specialized expertise and support for BPC/BOBJ forecasting and reporting processes while partnering with business units to understand their needs and acting as the key liaison between finance and IT. A successful candidate must have strong experience in the forecasting process with an experience in systems and process improvements, must be a self-starter and be able to work with minimal supervision. The candidate will be heavily involved in the following activities:
Key Duties/Responsibilities:
Help Desk Solutions: Resolves Jira Service Desk inquiries by investigating system challenges, providing solutions, and delivering training as needed
Master Data: Establish and maintain master data integrity, evaluating and creating management reporting requirements.
Business Requirements Analysis: Evaluates new business requirements and assesses related impacts through collaboration with SAP/BPC experts, reporting teams, forecasting groups, consolidations, and IT
Training & Knowledge Transfer: Delivers comprehensive training on master data management, including impacts on non-SAP systems and business requirements
Project Leadership: Participates in, reviews, and validates SAP/BPC Master Data requirements for cross-departmental projects
Cost Object Management: Maintains cost object data for unidentified projects and manages tax-specific master data, including tax tables and effective dates
System Upgrades & Enhancements: Supports SAP/BPC upgrades and enhancements by conducting thorough user acceptance testing to ensure system integrity, consistency, and accuracy
Additional Responsibilities: Performs other job-related duties as assigned
Preferred Experience: SAP-BPC experience strongly preferred
SAP ISU Functional Analyst
Operations analyst job in Miami, FL
· We are seeking an experienced SAP ISU Functional Analyst to support the Project XD Data Migration workstream.
· The ideal candidate will play a key role in ensuring the accuracy and completeness of migrated data through manual validation, report development, and testing processes.
· This role requires strong functional knowledge of SAP ISU and experience in data migration and testing activities.
·
Responsibilities:
· Support the Project XD Data Migration workstream, ensuring smooth and accurate migration of SAP ISU data.
· Identify data discrepancies, document issues, and coordinate with technical teams for resolution.
· Collaborate with functional and technical teams to ensure data integrity throughout the migration lifecycle.
· Support testing activities, including unit testing, integration testing, and user acceptance testing (UAT) for migrated data.
· Provide insights and recommendations to improve data quality and migration processes.
·
Experience:
· Strong functional knowledge of SAP ISU (Industry Solution Utilities) modules, especially customer master, billing, and contract accounts.
· Experience supporting data migration projects, including data validation, testing, and reporting.
· Ability to create, read, and analyze SAP reports to validate data accuracy.
· Experience training or mentoring testers and end-users.
· Strong analytical, problem-solving, and communication skills.
· Attention to detail and commitment to data quality.
Skills:
· Train manual data validation testers on SAP ISU data structures, migration processes, and validation techniques.
· Design, build, and run reports and queries to validate that data is converted completely and accurately during mock and final conversions.
Education:
· Bachelor's Degree or Equivalent Experience
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Anil Kumar Gajula
Email ID: *****************************
Internal Job ID: 25-54543
JDEDWARD Functional Analyst
Operations analyst job in Miami, FL
JDE Functional Analyst
Length: ongoing contract (potential contract to hire)
Notes:
Must have E1 tool experience, this is the latest software , doesn't want someone with just a world that won't help them much.
Communication is big for these, more customer facing .
Functional Edwards experts but some can be techno- functional
Join a Company that Empowers you to Build your Future
We are seeking an experienced Senior JD Edwards (JDE) Business Analyst with a strong background in EnterpriseOne (E1) to join our dynamic team. This role is critical in supporting and optimizing our JD Edwards system by analyzing business requirements, identifying process improvements, and delivering technical solutions that align with enterprise objectives.
Your Responsibilities on the Team
This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.
A career with purpose.
A career built on making dreams come true.
A career built on building zero defect homes, cost management, and adherence to schedules.
Serve as a subject matter expert (SME) for JD Edwards EnterpriseOne modules, with emphasis in [Finance/Distribution/Homebuilding]
Partner with business stakeholders to gather, analyze, and document functional requirements.
Translate business needs into detailed system requirements and functional specifications.
Design and recommend process improvements and system configurations that enhance business operations and reduce manual effort.
Lead or support system upgrades, enhancements, and implementations within JDE E1.
Develop test plans, conduct system and integration testing, and support user acceptance testing (UAT).
Collaborate closely with technical teams (developers, DBAs, infrastructure) to ensure effective solution delivery.
Provide end-user training, documentation, and ongoing support.
Act as a liaison between business units and IT to ensure consistent communication and alignment of objectives.
Ensure adherence to company policies, SOX controls, and compliance requirements.
Bachelor's degree in Business, Information Systems, or related field (or equivalent experience).
Minimum 5+ years of hands-on experience with JD Edwards EnterpriseOne as a Business Analyst.
Preferred Skills:
Experience with third-party integrations (EDI, tax, reporting tools, etc.).
Understanding of Software Development Life Cycle (SDLC) and Agile methodologies.
JDE upgrade or implementation project experience is highly desirable.
In-depth knowledge of one or more JDE functional modules (e.g., Finance, Procurement, Homebuilding, Sales Order Management, Manufacturing, Inventory).
Proven ability to manage projects, drive process improvements, and implement enterprise-wide solutions.
Strong analytical, problem-solving, and communication skills.
Experience working with cross-functional teams in a fast-paced environment.
Familiarity with Orchestrator, UX One, and other JDE toolsets is a plus.
Process Analyst
Operations analyst job in Tampa, FL
Operations Analyst with Minimum 3 years' experience in Payments processing across Swift, SEPA and ACH Payments
Integration experience working API's, Host 2 Host and file-based protocols
Hands on experience working with ISO20022 CBPR+ messages.
Serve as primary point of contact for assigned clients during payment onboarding, testing, and Migration
Ability to Onboard Customer, Jointly test business scenarios, basic trouble shoot and certify customer on the banks platform.
Support payment file transmissions and reconciliation activities for Wires, ACH, H2H, and API Channels
Business Analyst
Operations analyst job in Boca Raton, FL
Gather and document business and technical requirements and integration points from stakeholders.
Facilitate JAD sessions by guiding discussions on topics including business processes, system requirements, and user needs.
Confirm that all captured requirements are clear, comprehensive, and aligned with business and technical objectives.
Create technical documentation related to requirements, specifications, traceability matrices, designs, and/or testing.
Review applicable deliverables.
Experience scheduling technical integrations involving multiple resource teams.
Experience organizing and facilitating training and/or technical presentations.
Experience facilitating business and technical analysis, design, and planning meetings.
5+ experience producing technical documentation related to requirements, specifications, design, process and data flow, testing, and training
5+ Years of experience with data consolidation, editing, and normalizing rules
Understanding of State of Florida rules and regulations, Florida Administrative Code 60GG-2, State of Florida Cybersecurity Standards.
Proficiency with Microsoft M365 Suite
Technical knowledge of web, network infrastructure, network communication, and security preferred.
Business Analyst, Fintech (Onsite, St Pete, FL)
Operations analyst job in Saint Petersburg, FL
Hiring a Business Analyst with experience in Fintech or the Financial Services industry & process mapping experience Onsite: M-F in Downtown St Pete Compensation: $90,000-95,000 + 15% yearly bonus medical/dental/vision options, pto, 401k match Responsibilities:
Gather, analyze, and document business requirements for financial systems.
Collaborate with cross-functional teams to design and improve product features and workflows.
Translate business requirements into detailed functional specifications and user stories.
Conduct market and competitor analysis to support strategic initiatives.
Map current & future-state processes, identify inefficiencies
Assist QA and UAT processes by reviewing test cases
Data analysis to identify trends, measure process performance
Generate reports and dashboards
Requirements:
Bachelor's degree in Business, Finance, Information Systems, or related field.
3 or more years of experience as a Business Analyst, ideally within the Fintech or Financial Services industry
Strong understanding of financial products, services, and industry regulations.
Demonstrated experience in process mapping, process improvement, and operational optimization.
Experience with Agile/Scrum methodologies.
Proficient in business analysis tools (e.g., JIRA, Confluence, Excel, SQL).
Strong analytical, problem-solving, and communication skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Nice-to-Haves:
Experience working with APIs, digital wallets, payment portals, or blockchain
Familiarity with data visualization tools like Tableau or Power BI.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Senior BI & Analytics Analyst (Retail)
Operations analyst job in Kissimmee, FL
Role: Senior BI & Analytics Analyst
Location: Kissimmee, FL (4 days onsite, Friday remote for those local; also open to remote w/relo to Orlando necessary if converted - assistance provided)
Pay Rate: $60-$63/hr. on W2
Must-Haves:
Must have Retail & Analytics but the Retail piece is KEY. Ideally want those with more Analytics than Retail
Minimum 3 years analytical experience in retail, especially applying insights to business KPIs and decision-making.
Intermediate SQL skills (3 years): data discovery, understanding storage, and data retrieval.
Minimum 3 years Retail industry experience (KPIs, etc.)
Nice-to-Haves:
Tableau or other data visualization tools and building of dashboards for them
Experience with pricing analytics (60% of the role).
Familiarity with Snowflake, BigQuery, Redshift.
Coding / technical aptitude in Python, and for data analysis purposes (using pandas, NumPy, matplotlib)
Ability to support data preparation and light modeling tasks.
Business Intelligence background
A/B testing concepts and basic statistical techniques
Bachelor's degree in Mathematics, Economics, Data Science/Analytics, Computer Science, Operations Research, or a related field
Future Skill Growth Opportunities:
AI chatbot efficiency for operations
Automation for Salesforce/Snowflake releases
Business process analysis ? technical requirements
Resume-building with AI-related projects
Role Context:
Supports Theme Parks and Ecommerce retail divisions.
Works with a team of data scientists and engineers.
Needs someone who can bridge business and technical requirements.
Team Overview:
The Merchandise Business Insight and Analytics (MBIA) team is part of Disney's CPGP organization, which creates and sells Disney products worldwide. The MBIA team supports the full retail lifecycle by providing analytics, reporting, and insights that empower data-informed decision-making for a broad community of stakeholders across Category and Location Planning, Product Development, Merchandising, and Retail Operations.
Position Overview:
We are seeking a Senior Analyst to support retail analytics initiatives across both Disney's theme parks and The Disney Store e-commerce division. This role will focus on delivering high-impact business insights through data exploration, dashboard development, and analytical modeling to support areas such as merchandise planning, promotional performance, inventory health, and operational efficiency. The ideal candidate brings strong business acumen, retail expertise, and technical proficiency in SQL, Data Visualizations (e.g., Tableau), and Python (preferred). This role plays a critical part in transforming data into actionable insights that improve business performance, guest experience, and strategic outcomes across Disney's global retail footprint.
Technical & Functional - Responsibilities:
Technical........
• Business Acumen - Strong understanding of retail KPIs and operations with the ability to translate data into meaningful business recommendations that drive revenue, efficiency, or guest satisfaction.
• Retail Analytics - Experience supporting the business including merchandising, buying, planning, operations, marking, etc. in retail environments across brick-and-mortar and ecommerce channels. Familiarity with retail inventory systems, POS data, and product lifecycle metrics.
• SQL & Data Management - Advanced SQL skills to extract, join, and transform large datasets; experience with cloud data warehouses such as Snowflake, BigQuery, or Redshift.
• Dashboarding & Data Visualization - Expert-level experience building dashboards and reports in Tableau or similar tools to drive self-service analytics and business storytelling.
--------
Functional.......
• Deliver Actionable Business Insights: Conduct deep-dive analyses on retail performance including pricing and promotional effectiveness, customer behavior, and product lifecycle to inform merchandising and planning decisions.
• Build and Maintain Visual Dashboards: Develop intuitive, automated Tableau dashboards and self-service reporting tools to monitor key performance indicators and support cross-functional teams in decision-making.
• Collaborate with Cross-Functional Teams: Partner with merchandising, marketing, finance, and technology stakeholders to translate business needs into data-driven solutions and clearly communicate analytical findings.
• Develop Scalable Analytical Solutions: Write robust SQL code to query, clean, and manipulate large datasets from cloud-based sources (e.g., Snowflake, BigQuery) in support of repeatable, scalable analytics workflows.
• Support Data Science Initiatives: Collaborate with data scientists on advanced projects by preparing data inputs, conducting exploratory data analysis, and validating model outputs to ensure business relevance
Business Analyst - Entra ID/SSO
Operations analyst job in Deerfield Beach, FL
Job Title: Business Analyst - Entra ID/SSO
Key Responsibilities:
• Analyze AD / Entra ID identity data, group memberships, and access patterns to identify inconsistencies, redundant permissions, and remediation needs.
• Define and document rule-based access policies, group standards, and governance models.
• Partner with IAM engineers and application teams to redesign group structures for cleaner and more predictable access flows.
• Support SSO integration requirements for SailPoint and CyberArk-based app integrations.
• Assist in mapping entitlements and ensuring correct provisioning, de-provisioning, and lifecycle rules.
• Work with security, IAM, and application stakeholders to gather functional and non-functional requirements related to access, identity data, SSO, and policy changes.
• Translate complex IAM requirements into clear user stories, acceptance criteria, workflows, and process documentation.
• Participate in and facilitate workshops, interviews, and working sessions to align on future-state access models.
• Perform detailed data analysis on identity attributes, group memberships, entitlements, and access logs.
• Document data flows, mappings, and integration points across IAM systems.
• Validate data quality, identify anomalies, and support cleanup efforts.
• Create test plans, test scripts, and validation scenarios for AD/Entra, SailPoint, and CyberArk IAM workflows.
• Support UAT and coordinate defect tracking with technical teams.
• Ensure access rules and SSO flows behave according to the new governance policies.
• Serve as the conduit between IAM engineering, InfoSec, Application Owners, and business stakeholders.
• Communicate risks, impacts, and progress related to access remediation and policy changes.
• Assist teams in understanding the downstream implications of identity and access changes.
Required Qualifications:
• 5+ years of Business Analyst experience with strong exposure to IAM, AD/Entra ID, SSO, access governance, or security remediation projects.
• Knowledge of Microsoft Active Directory / Entra ID group structures, attribute management, and lifecycle events.
• Demonstrated ability to analyze complex identity data sets and interpret access patterns.
• Experience supporting projects involving SailPoint, CyberArk, or similar access management tools.
• Strong ability to document rules, policies, user stories, workflows, and system processes.
• Experience supporting integrations and reviewing access-related requirements for applications.
• Solid understanding of SDLC, Agile methodologies, and BA best practices.
• Excellent communication skills with the ability to translate technical access concepts into business-friendly language.
• Highly organized, self-directed, and comfortable working across multiple workstreams.
Preferred Qualifications:
• Experience with IAM remediation programs, audits, or compliance-driven access cleanup.
• Working knowledge of SQL for identity/data analysis.
• Experience with data mapping, data quality checks, or access data profiling.
• CBAP, CDMP, or related BA certifications.
IT Analyst - Artificial Intelligence
Operations analyst job in Miami, FL
We're looking for a proactive and innovative Senior Business Analyst to help advance the firm's expanding artificial intelligence strategy. This position partners directly with the Director of BPM and AI to understand business needs, evaluate and recommend AI-driven solutions, deliver training programs, and champion adoption efforts across the company. The ideal candidate will act as the key connector between business units and technical teams, ensuring AI initiatives are effective, scalable, and aligned with organizational objectives.
Primary Responsibilities
Collaborate with leadership to identify and prioritize opportunities to apply AI across systems and business processes.
Coordinate with internal teams to embed AI solutions into day-to-day workflows and assess third-party offerings for potential integration.
Create and facilitate AI and Generative AI learning sessions to help employees effectively use emerging tools.
Lead hands-on workshops and Q&A sessions to encourage company-wide adoption and confidence in AI capabilities.
Build and present demonstrations, mock datasets, and sample scenarios to showcase AI use cases for senior executives and clients.
Measure performance and business impact of AI initiatives through reporting and analytics, emphasizing value and return on investment.
Produce clear documentation, user guides, and reference materials to promote consistent AI practices across departments.
Manage and maintain an organized archive of AI-related resources, including project documentation, vendor reviews, and success stories.
Qualifications
Bachelor's degree in Business, Computer Science, Information Systems, or a related discipline.
2-4 years of experience in business analysis, data analytics, or technology implementation.
Direct experience working with Generative AI tools and prompt development to address practical business challenges.
Strong communication and presentation skills with the ability to simplify technical AI concepts for non-technical audiences.
Proven ability to gather requirements and partner with developers or vendors to deliver impactful technology solutions.
Microsoft Dynamics 365 Finance & Operations
Operations analyst job in Jacksonville, FL
Delivery Architect -Microsoft Dynamics 365 Finance & Operations
Hybrid | Jacksonville, FL
12+ month Contract
10+years of experience,The Delivery Architect will be responsible for providing technical leadership in the design,documentation, and review of technology solutions that meet business and IT needs. This rolewill lead end-to-end solution delivery, act as the escalation point for all technical delivery
issues, and ensure alignment with enterprise architecture standards.
Key Responsibilities:
• Lead end-to-end implementation of Microsoft Dynamics 365 Finance & Operations (F&O;)
solutions.
• Design and deliver Azure cloud-native architectures and integrations with enterprise
systems.
• Develop and document solution and data architecture aligned with enterprise standards.
• Oversee technical delivery, manage risks, and ensure high-quality outcomes.
• Collaborate with IT, business stakeholders, and third-party vendors to achieve project
objectives.
• Drive reusability, performance optimization, and adherence to best practices.
Required Skills & Experience:
• 10+ years of experience in application development and technical architecture.
• Extensive hands-on experience with Dynamics 365 F&O; and related integrations.
• Strong understanding of Azure cloud components, CI/CD pipelines, and API technologies.
• Proficiency in .NET, C#, SQL Server, and Microsoft DevOps tools.
• Excellent communication and stakeholder management skills.
• Bachelor's degree in Computer Science or related field preferred.
Candidates must be located in or willing to relocate to Jacksonville, FL for a hybrid work
schedule.
Information Technology Operations Analyst
Operations analyst job in Hollywood, FL
Based in Hollywood, FL, Sintavia, LLC designs and additively manufactures critical components for the Aerospace, Defense, & Space industry.
We are seeking a career-minded individual for the position of IT Operations Analyst, preferably someone who is looking for long-term growth and potential. In addition to the below, candidates must possess strong customer service skills, an eye for detail, and the ability to multi-task at a quick pace. Being a team player is a must!
SUMMARY: Specializes by platform or application and is responsible for performing all operational processes and procedures, ensuring that all IT services and infrastructure meet operational goals.
DUTIES AND RESPONSIBILITIES:
Analyze and provide solution to low complexity and routine computer issues
Work together with vendors to aid repairs of hardware, i.e., printers, laptops, and desktops
Responsible for the definition, design, implementation, and maintenance of support infrastructure for application solutions
Oversee the Incident, Problem, and Change management processes
Identify incident trends; recommend and implement improvements to reduce volume
Prepare SOP (Standard Operating Procedures) for the daily maintenance of applications and underlying systems
Keep Operations team up to date with new implementations and technologies
Establish clear communication channels for feedback from customers, peers, and cross functional teams
Identify new solutions for improved processes, as well as develop cost/benefit analysis for business solutions
Make certain that technology solutions adhere to quality standards
Collaborate with the project teams to review or inspect work to guarantee their quality
Assist in other tasks as required
QUALIFICATIONS:
Bachelor's degree (B.A.) from four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience.
Demonstrated ability to balance department efficiency and service excellence.
Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively.
Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at various levels across the company and customers.
Demonstrated ability to work well with cross-functional groups.
Self-motivated, able to multi-task, and detail oriented.
Strong organizational, analytical, problem-solving and decision-making skills.
Able to maintain a professional demeanor and a polished professional appearance.
Background checks will be completed on all candidates considered for hire.
REQUIREMENTS:
Working knowledge of systems architectural concepts and methodologies; infrastructure platforms and their application; business processes, process analysis/management, and IT requirements and IT managed services
It is also important that they can manage Critical Incident and Change Management SLA's with Service Provider, and can also manage and implement process improvements in NOC/SOC (network/security operation center)
Working knowledge of networking; can write Technical Specs and provide Level1 application Support (Client/Server)
Must have the required technical skills to identify system problems, as well as seek out ways to improve processes
Must be able to learn procedures quickly and be a team player
Easily adapt to new organizations / technical environments
Ability to handle and prioritize multiple tasks
Project management on small to medium projects
Must be able to perform a variety of routine tasks and demonstrate a good working knowledge of equipment, procedures and working with common hand tools
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Frequently required to sit, walk, stand, bend, stoop, kneel or crawl
Continually utilize visual acuity to operate equipment, read
technical information, and/or use a keyboard
Frequently required to lift/push/carry items up to 50 pounds
Work on Specialized equipment
WHY SINTAVIA:
We offer a comprehensive compensation and benefits package and the tools you will need to be successful, including:
Medical, dental, and vision plans after 30 days
Paid PTO and holiday
Paid life and long-term disability insurance
401(K) retirement plan and matching program
We provide a safe, fun, exciting and collaborative workplace, where growth and advancement opportunities abound.
Sintavia is an equal opportunity employer and a drug free workplace.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SQL Analyst
Operations analyst job in Kissimmee, FL
Job Title -- MAZDC5697389
Sales Executive -- Anindya Mazumdar
Must-Haves:
Looking for an emphasis on soft line retails, (e.g., shirts).**
More experience on the Retail side is what's needed here. Ultimately it is a blended role (Retail & Analytics) but the Retail piece is KEY. Ideally want those with more Analytics than Retail
Minimum 3 years analytical experience in retail, especially applying insights to business KPIs and decision-making.
Intermediate SQL skills (3 years): data discovery, understanding storage, and data retrieval.
Minimum 3 years Retail industry experience (KPIs, etc.)
Nice-to-Haves:
Tableau or other data visualization tools and building of dashboards for them
Experience with pricing analytics (60% of the role).
Familiarity with Snowflake, BigQuery, Redshift.
Coding / technical aptitude in Python, and for data analysis purposes (using pandas, NumPy, matplotlib)
Ability to support data preparation and light modeling tasks.
Business Intelligence background
A/B testing concepts and basic statistical techniques
Bachelor's degree in Mathematics, Economics, Data Science/Analytics, Computer Science, Operations Research, or a related field
Future Skill Growth Opportunities:
AI chatbot efficiency for operations
Automation for Salesforce/Snowflake releases
Business process analysis / technical requirements
Resume-building with AI-related projects
Responsibilities:
Technical
Business Acumen - Strong understanding of retail KPIs and operations with the ability to translate data into meaningful business recommendations that drive revenue, efficiency, or guest satisfaction.
Retail Analytics - Experience supporting the business including merchandising, buying, planning, operations, marking, etc. in retail environments across brick-and-mortar and ecommerce channels. Familiarity with retail inventory systems, POS data, and product lifecycle metrics.
SQL & Data Management - Advanced SQL skills to extract, join, and transform large datasets; experience with cloud data warehouses such as Snowflake, BigQuery, or Redshift.
Dashboarding & Data Visualization - Expert-level experience building dashboards and reports in Tableau or similar tools to drive self-service analytics and business storytelling.
Functional
Deliver Actionable Business Insights: Conduct deep-dive analyses on retail performance including pricing and promotional effectiveness, customer behavior, and product lifecycle to inform merchandising and planning decisions.
Build and Maintain Visual Dashboards: Develop intuitive, automated Tableau dashboards and self-service reporting tools to monitor key performance indicators and support cross-functional teams in decision-making.
Collaborate with Cross-Functional Teams: Partner with merchandising, marketing, finance, and technology stakeholders to translate business needs into data-driven solutions and clearly communicate analytical findings.
Develop Scalable Analytical Solutions: Write robust SQL code to query, clean, and manipulate large datasets from cloud-based sources (e.g., Snowflake, BigQuery) in support of repeatable, scalable analytics workflows.
Support Data Science Initiatives: Collaborate with data scientists on advanced projects by preparing data inputs, conducting exploratory data analysis, and validating model outputs to ensure business relevance
Automotive Operations Coordinator
Operations analyst job in Fort Myers, FL
*For a quick application text APPLY1 to 82174* *About Dent Wizard* Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products - and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.
*Wheel Remanufacturing Operations Coordinator* *Location:* FT Myers,FL
*Company:* Dent Wizard International
*Compensation:* $20-$22 per hour
*Full time with full benefits*
The *Wheel Remanufacturing Operations Coordinator * manages the workflow in an *industrial wheel and rim remanufacturing facility*, ensuring all customer and dealership orders are processed efficiently and delivered on time. This position requires exceptional organizational skills, attention to detail, and the ability to work in a dynamic environment that includes both office and shop floor activities. The coordinator serves as the primary liaison between Dent Wizard, dealership staff, and customers, overseeing scheduling, quality checks, and communication to maintain smooth operations.
*Key Responsibilities*
* Track and prioritize all wheel and rim remanufacturing jobs using Smart Sheets to ensure timely completion.
* Coordinate workflow between the remanufacturing team, dealership staff, and logistics partners.
* Oversee the movement, staging, and transportation of wheels and rims throughout the facility and dealership lot.
* Inspect incoming wheels for damage and confirm specifications before processing.
* Conduct quality control inspections on refinished wheels to ensure compliance with company standards.
* Manage ordering and inventory of wheel-related parts and materials; confirm availability for scheduled work.
* Accurately handle billing and invoicing for all remanufacturing services between Dent Wizard and the dealership.
* Interact professionally with dealership customers as needed, providing updates and resolving inquiries.
* Maintain a clean, safe, and organized industrial work environment, adhering to company procedures and policies.
* Ensure all tools, equipment, and machinery are in proper working condition.
* Communicate operational updates, issues, and solutions promptly to management.
* Promote a positive and respectful team culture through collaboration and professionalism.
*Qualifications*
* Strong communication and interpersonal skills
* Excellent organizational and time management abilities
* High attention to detail and commitment to quality
* Proficiency with digital cameras and Microsoft Excel, Word, and Outlook
* Professional appearance and demeanor
*Physical Requirements*
* *Regularly required to stand and walk throughout the lot*
* Frequently required to stoop, kneel, crouch, bend, squat, and climb
* Ability to lift up to 45 pounds (e.g., hand tools)
* Manual dexterity and ability to perform repetitive tasks
* Comfortable working in moderate noise levels,walking around the location and outdoor conditions (75% of time)
*Additional Requirements*
* Valid Driver's License
* Background Check and Drug Test required
* Evening and Saturday availability is a must
* Post-offer, pre-employment screening may include physical exam, vision assessment, background check, and drug screening
The compensation offered for this position will depend on qualifications, experience, and geographic location.
The starting compensation is expected to be:
$20.00 - $22.00/ HourWe offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies [Benefits Highlights Booklet](
*EOE Statement: *Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at ...@dentwizard.com.
Logistics and Domestic Operations Coordinator
Operations analyst job in Miami, FL
Job Title: Logistics and Domestic Operations Coordinator
Department: Operations
Reports To: VP of Logistics
Salary: $50,000 - $60,000
About Us
Effy Jewelry is a family-owned and operated business that has been crafting exquisite jewelry for over four decades. Founded by Effy Hematian, the brand has become synonymous with innovative design, superior craftsmanship, and unparalleled quality. With a focus on innovation and creativity, Effy Jewelry has become a global leader in the fine jewelry industry. Its pieces can be found in major retailers and department stores worldwide, as well as being a leading Fine Jewelry name in the Maritime & Cruise industry with over 150 land-based and cruise ship-based stores.
Position Summary
The Logistics Coordinator will support the Warehouse Manager and Logistics Team in overseeing domestic logistics operations, with a primary focus on owning the bonded warehouse process and all related documentation. This role will lead the preparation, accuracy, and compliance of bonded warehouse entries, documentation flows, and system inputs, ensuring alignment with customs brokerage partners and adherence to all regulatory requirements.
The ideal candidate must have a strong understanding of bonded warehouse operations, CFS (Container Freight Station) procedures, and bonded documentation. This position requires exceptional attention to detail, strong Excel, organizational skills, and the ability to thrive in a fast-paced, dynamic environment while ensuring seamless execution of domestic shipments and logistics tasks.
This role is a full-time, onsite position based at our Effy Jewelry Warehouse location. The selected candidate will be required to work onsite five days per week.
Key Responsibilities
Oversee and coordinate all domestic shipping activities, including inbound and outbound deliveries.
Own the bonded warehouse process end-to-end, including documentation preparation, bonded entries, system inputs, and daily compliance follow-up.
Serve as the primary point of contact with customs brokerage partners to ensure accuracy, compliance, and timely submission of bonded documentation.
Prepare, process, and verify all shipping documents, ensuring accuracy and adherence to company and regulatory standards.
Manage carrier relationships; monitor and track shipments to ensure on-time performance.
Collaborate with New York HQ operations and merchandising teams to align domestic deliveries with inventory needs and shipment priorities.
Maintain and oversee all shipment, receipt, and inventory transaction records, including the bonded documentation archive.
Troubleshoot and resolve shipping issues as they arise.
Identify and contribute to process improvements to enhance operational efficiency and minimize errors.
Ensure adherence to all company policies, safety protocols, and operational standards.
Qualifications
Bachelor's degree in Supply Chain, Business, or related field preferred; equivalent experience considered.
Minimum of 2 years of experience in logistics, warehouse operations, or similar role (experience in jewelry, luxury goods, or bonded facilities a strong plus).
Strong understanding of bonded warehouse processes, CFS operations, and bonded documentation requirements.
Highly organized with excellent attention to detail and strong time-management skills.
Proficient in Microsoft Office; including Excel and familiarity with warehouse management systems such as Magaya is preferred.
Strong communication skills with the ability to collaborate effectively across departments.
Ability to multitask, adapt quickly, and work efficiently under pressure.
Strong analytical and problem-solving capabilities.
Candidates must have valid work authorization for the U.S. at the time of application and throughout employment; we are not able to sponsor visas.
Effy Jewelry is committed to diversity in its workplace and is proud to offer equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other legally protected characteristic in the location in which the candidate is applying. Effy Jewelry applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
Sr. Retail SQL Analyst
Operations analyst job in Orlando, FL
About the Company
Must-Haves: Looking for an emphasis on soft line retails, (e.g., shirts).
About the Role
More experience on the Retail side is what's needed here. Ultimately it is a blended role (Retail & Analytics) but the Retail piece is KEY. Ideally want those with more Analytics than Retail.
Responsibilities
Minimum 3 years analytical experience in retail, especially applying insights to business KPIs and decision-making.
Intermediate SQL skills (3 years): data discovery, understanding storage, and data retrieval.
Minimum 3 years Retail industry experience (KPIs, etc.)
Qualifications
Bachelor's degree in Mathematics, Economics, Data Science/Analytics, Computer Science, Operations Research, or a related field.
Required Skills
Tableau or other data visualization tools and building of dashboards for them.
Experience with pricing analytics (60% of the role).
Familiarity with Snowflake, BigQuery, Redshift.
Coding / technical aptitude in Python, and for data analysis purposes (using pandas, NumPy, matplotlib).
Ability to support data preparation and light modeling tasks.
Business Intelligence background.
A/B testing concepts and basic statistical techniques.
Preferred Skills
Future Skill Growth Opportunities:
AI chatbot efficiency for operations.
Automation for Salesforce/Snowflake releases.
Business process analysis - technical requirements.
Resume-building with AI-related projects.