Operations analyst jobs in Pawtucket, RI

Product Analyst - CRM (MS Dynamics Preferred) | Boston, MA - Hybrid, 2-3 Days onsite *important*: This role requires U.S. citizenship or permanent residency. The client does not permit sponsorship, third-party employment, or candidates requiring work authorization support (including EAD or OPT). Randstad has an immediate need for an experienced Product Analyst to support CRM initiatives, improve client and account data quality, and enhance user-facing functionality. In this role, you'll collaborate with product, engineering, and business teams to translate user needs into clear requirements, troubleshoot CRM issues, and help deliver updates that strengthen the overall CRM experience for internal stakeholders. What You'll Do Troubleshoot and support Microsoft Dynamics CRM tickets; work with end-users and technology teams to resolve issues. Translate broader project objectives into well-defined user stories and work items with the Product Owner. Create detailed requirements and acceptance criteria while keeping the backlog organized and sprint-ready. Perform hands-on UAT to ensure functionality meets expectations and identify any issues requiring resolution. Support data-quality initiatives within the CRM, including work with enrichment and validation tools. Partner closely with product, engineering, and change management teams to ensure smooth delivery and adoption. What You Bring 2+ years of experience in a product, business, or CRM analysis role. Experience supporting or working within a CRM system (Microsoft Dynamics preferred). Strong Agile knowledge - user stories, backlog refinement, UAT, and sprint processes. Proficiency with Jira and familiarity with data-enrichment or data-quality tools (ZoomInfo, D&B, etc.). Excellent communication skills and the ability to collaborate with cross-functional teams and end users. Details Hybrid Boston role (2-3 days onsite). Full-time, long-term opportunity. Client is interviewing immediately with a January 2026 start date.

Business Systems Analyst Must Have: Bachelor's degree or equivalent experience in finance, economics, computer science, or technology related field. Minimum of 2-5+ years of experience in the financial services industry, ideally supporting buy?side technology. Possesses solid knowledge of Equity, Fixed Income, and Derivatives asset classes. Demonstrated strong SQL skills and a solid understanding of investment data. Proven ability to efficiently utilize resources and communicate with others, both verbally and in writing. Proven analytical skills and demonstrated ability to make independent decisions. A firm understanding of systems development lifecycle and Agile framework. Proven ability to develop creative solutions to meet business needs.

The Business Analyst can work from either Boston, MA or Springfield, MA office in Hybrid capacity. As a Business Analyst, you will drive translating business needs into the requirements for Processes and Technology to execute on supporting our customer and employee experiences. To be successful, you will: Document business requirements with detailed technical specifications Understand process flows and ensure interconnectivity of systems and applications Act as a liaison between Underwriting and other teams and advocate for necessary changes Translate customer and employee needs into documented, actionable solutions with clear measurement mechanisms in service of business outcomes Provide proper documentation for the Product team to prioritize features and enhancements against a prioritization framework Support Business owner, Product Manager and peers to align requirements to roadmaps Proactively identify opportunities to improve business processes by maintaining a strong knowledge of available and upcoming features delivered by external vendors Update procedural and processes changes Ensure development outputs meet business expectations by maintaining strong cross-functional relationships with technical and architecture teams Keep change management principles in mind, to work with the team to establish launch readiness in response to system and process updates Work independently and with management on highly visible, divisional/cross-divisional complex products and projects Be sought as a key resource for documentation of unique or complex business problems Drive continuous improvement and efficiencies beyond own scope of responsibility Required Qualifications: Bachelor's degree 7+ years' experience supporting projects and driving execution of complex technical work Business Analyst experience for Underwriting systems Understanding of Waterfall and Agile processes and documentation Strong requirements documentation skills Ability to drill down from the big picture to process details Ability to think strategically Ability to collaborate across diverse teams and organizations Preferred Qualifications: Individual who enjoys solving complex problems and improving team processes Lide underwriting knowledge Exposure to customer experience/user experience practices Proven ability to partner with cross-functional teams to design, configure, test, and deploy Demonstrated ability to adapt to changing business priorities Experience with additional requirements tools including JIRA and Confluence

A services company in Massachusetts has a current opportunity for a PPM Analyst on a contract basis. Responsibilities: Serve as an administrator and analyst for the Enterprise Portfolio Management tool, ensuring its functionality aligns with organizational requirements Configure and maintain tool settings, workflows, dashboards, reports, and integrations to support portfolio, program, and project management processes Manage user access, roles, and permissions, ensuring compliance with security and governance policies Monitor tool performance and troubleshoot issues to ensure seamless operation, may be accountable to ensure effective system upgrades Oversee data accuracy and integrity within the enterprise tool, performing regular audits and updates as needed Develop and maintain custom dashboards, reports, and analytics to provide actionable insights into portfolio performance Provide training to new and existing users on tool functionality, processes, and best practices Develop user guides, FAQs, and other training documentation to support tool adoption and effective usage Act as a liaison between the organization and enterprise portfolio vendor representatives for tool enhancements, upgrades, and support Support change management efforts related to tool adoption and updates, ensuring smooth transitions for users Monitor portfolio health and provide recommendations to improve resource allocation and project prioritization Qualifications: 3+ years of experience in Portfolio Management tools administration Bachelor's degree in Information Technology, Business Administration, Project Management, or a related field (or equivalent experience). Proficiency in configuring and administering Enterprise Portfolio Management tools (or similar PPM tools) Strong analytical skills with the ability to interpret complex data and generate meaningful insights Knowledge of Portfolio, Program, and Project Management methodologies (e.g., PMI standards, Agile frameworks) Excellent communication and collaboration skills to work with diverse stakeholders. Advanced proficiency in Microsoft Excel and data visualization tools (e.g., Power BI). Ability to manage competing priorities and meet deadlines in a fast-paced environment. Desired Skills: Working knowledge of Planview Experience working within a PMO, IT, or Project Management environment

**Our client cannot sponsor visas at this time (must be US Citizen or GC Permanent Resident)** The Clinical Business System Analyst is responsible for business process analysis and the development/maintenance of internal databases, ad-hoc queries and reports in support of Business Intelligence & Operations (BIO). Working collaboratively within Global Clinical Operations (GCO) and with Global Information Services (GIS), key responsibilities are in support of evidence-based planning across the development portfolio. Key Duties and Responsibilities: Work with the leadership team and other functional groups to understand business processes and the associated systems/data sources in order to deliver optimal technology solutions for various departmental needs. Support the leadership team and business owners by providing them with ad-hoc data pulls and automated technology solutions (user-friendly business intelligence reporting and analysis tools) that deliver the most appropriate and pertinent data to stakeholders in a format that allows them to be more efficient, accurate and timely with decision-making that influences strategic planning and clinical study management. Support with training for operational groups, functions and stakeholders in better understanding the impact of data quality and data integrity to their processes. Support leadership and stakeholders in Global Clinical Operations (GCO) and other departments to improve data quality and data integrity through the creation of diagnostic reports and business processes in support of establishing a data rich and metrics robust environment. Work with BIO, GCO and GIS on database and user interface design, in order to establish optimal systems and environments that support data assimilation, aggregation, processing and warehousing. Knowledge and Skills: Familiarity with working with data using business intelligence and/or reporting tools Strong organizational skills with ability to manage multiple project initiatives simultaneously Ability to work as a part of a team and independently, developing plans and executing on them - not requiring detailed guidance from management Required proficiency in: Microsoft Office, Microsoft Access, SQL, data centric environments and Microsoft Excel (pivot tables, graphical representations of data) Education and Experience: Bachelor's Degree Typically requires 1-2 years of experience or the equivalent combination of education and experience

A leading global law firm is seeking an Conflicts Analyst to join its Office of the General Counsel team. This role plays a critical part in ensuring compliance and supporting firmwide risk management by preparing and analyzing conflicts reports related to new client business and incoming attorneys. The position involves reviewing new business and lateral conflicts checks across advisory, NDAs, transactional matters, and more. This role can sit hybrid in DC, Boston or LA. Key Responsibilities: Prepare and analyze standard conflicts reports for new clients, matters, and lateral hires. Communicate with attorneys and staff regarding conflict check results, missing information, and requirements. Update data in conflicts databases and conduct corporate research using internal/external sources. Research corporate entities subject to conflicts review using electronic databases, the Internet, and print sources. Analyze attorney responses concerning potential or actual conflicts and escalate as needed. Maintain and protect highly sensitive and confidential information at all times. Qualifications: Bachelor's degree required (or 4+ years of relevant experience in lieu of degree). Minimum of 3 years of experience demonstrating professional interpersonal skills, problem solving, and independent work. At least 2 years of relevant experience in a law firm or professional services firm, preferred. At least 2 years of experience with Intapp software, preferred.

Job Title: Business Analyst Duration: 6 months Core Skills and Expertise: Expert in Agile and Scrum methodologies, including requirements gathering and process mapping. Expert-level knowledge in capturing BRDs, FRDs, epics, user stories, acceptance criteria, and defining Definition of Done. Skilled in data manipulation using Excel, SQL, BI tools, dashboards, and data visualization. Ability to collaborate with cross-functional teams-including marketing, UX, IT, finance, and operations-to align digital initiatives with overall business objectives. Perform customer behavior research and market trend analysis to guide e-commerce strategy. Strong background in the Retail Domain, with extensive e-commerce experience.

About the Role: A Chemtek is seeking a motivated and detail-oriented Operations Coordinator to support daily operations across production, procurement, inventory, and sales. Working closely with company leadership, you will help ensure efficient coordination between lab and business functions. . As the company grows, you'll have clear opportunities to expand your responsibilities and advance within a dynamic, fast-paced environment. Responsibilities: Sales Support Prepare and issue customer quotations based on pricing and lead-time guidance. Track inquiries, follow-ups, and order status through CRM or ERP systems. Communicate with customers regarding quotations, documentation, and delivery updates. Procurement Request and compare vendor quotations for chemicals, packaging, and consumables. Create and track purchase orders to ensure timely delivery of materials. Maintain supplier records, certifications, and compliance documentation. Inventory Management Record and update material movements in the inventory system. Perform regular stock checks and reconcile discrepancies. Monitor inventory levels and coordinate reorders as needed. Shipping and Receiving Receive incoming materials, verify documentation, and ensure proper labeling and storage. Prepare outgoing shipments, including packing lists, labels, and carrier coordination. Follow applicable shipping regulations for chemical products (e.g., DOT/IATA). Production Support Assist in scheduling and coordinating production activities based on material availability and sales orders. Maintain accurate batch records and product documentation for traceability. Support general lab organization and workflow efficiency. Qualifications: Required: Bachelor's degree in chemistry, operations, logistics or similar. Proactive and open attitude to learn and take on new tasks. Detail oriented personality and approach to work. Excellent organizational and communication skills. Ability to work independently and solve problems independently. Work in-person 5 days a week at offices located in Woburn, MA Proficient in Microsoft Suite (Word, Excel, etc...) Preferred: Experience in a laboratory, manufacturing, or logistics setting. Experience working with ERP software Experience working with ChemInventory or similar inventory tracking software Compensation: Salary is commensurate with qualifications and experience Bonuses and incentive compensation Benefits: 401k retirement program with company matching. paid holidays, paid sick leave, paid vacation, medical, vision, and dental insurance About Us: A Chemtek Inc. (ACT) is an ISO 9001 certified organic chemistry and analytical laboratory based in Woburn Massachusetts. ACT specializes in providing organic reference materials and custom synthesis services for our customers in the fields of pharmaceutical research, food, environmental analysis and more. Our mission is to provide scientists working in the analytical chemistry field that make life and the environment safer, healthier, and more sustainable. For additional information, please visit our website *****************

Collette is seeking a Retail Air Coordinator to join our Air Team. This is a hybrid role based at our headquarters in Pawtucket, RI. Let Us Show You the World There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette's passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company's future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another - Collette is all about the people. So, what are you waiting for? Your journey starts here. Job Summary: This position reports to the Manager of Air Operations and is responsible for securing air using our airline contracts and accurately calculating the price to the customer for all retail passengers on all of Collette's tour series. Each coordinator's goals are to obtain the best possible air schedule for our clients, at a reasonable cost to the customer and provide a timely turn around on all requests. Primary Functions: Create air reservations for all standard bookings in NEO, where the air server was unable to successfully make an air reservation. Calculate pricing for all air reservations created to ensure appropriate margins are met. Work all special requests made on retail reservations in a timely manner. Responsible for proofing all air reservations created by the Air Server in NEO to ensure all standards of quality are met. Verify that the reservation was priced correctly according to our contracts. Verify that the flights chosen meet all time restrictions on the package our customers are booked on. Verify that all connection times meet standards described in our policies as well as each airlines minimal connection policy. Request Seat Assignments, Wheelchair Request, Special Meal request or any other special needs with the carriers booked. Process Frequent Flyer information over to the airline. Coordinate any changes on retail air reservations and provide a timely turn around on those requests. Assist with re-protecting passenger's air due to any schedule changes on retail air reservations when the airline has protected the passengers on schedules that no longer meet minimal connection times and/or time restrictions on the tour package booked. Research all service issues and determine best action for recovery resolution and report back to Manager. Responsible for covering emergencies on pre-scheduled Saturdays/Holidays throughout the year. Perform special projects and other related duties as assigned or directed by the VP of Operations, Manager of Air Operations and Retail Air Team Lead. Maintain clean, organized, and neat work environment at all times. Knowledge and Skills: Bachelor's degree preferred but not necessary Two years of experience desired that is directly related to the duties and responsibilities specified. Skill in customer service Knowledge of air operations, quality control procedures and reporting documentation requirements. Knowledge of a GDS system (Sabre, Amadeus) preferred, but not required. Microsoft Office program experience Ability to work as part of a Team environment Ability to communicate effectively, both orally and in writing. Ability to include organizing, prioritizing, and scheduling work assignments. Ability to foster a cooperative work environment. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Ability to create, compose and edit written materials. Ability to plan and organize to optimize productivity Ability to analyze and solve problems. Pay range starting at $19.50/hr

Temp IT Analyst - On-Site (Boston, MA) Work Authorization: US Citizens or GC Holders Type: Contract (Short-term; approx. 3 months,) The Temp IT Analyst is a first-level technical support role responsible for delivering high-quality technology assistance, supporting daily IT operations, facilitating meeting technologies, and participating in IT projects. The ideal candidate will have experience in a law firm, financial, or other professional corporate environments and must demonstrate a high level of professionalism, customer service, and technical expertise. Required Skills & Proficiencies Advanced experience with Microsoft Operating Systems, installation, and configuration. Advanced proficiency with Microsoft Office Suite. Strong experience with ServiceNow. Strong proficiency in MS Teams. Advanced to expert knowledge of remote access technologies (Citrix, VPN). Advanced to expert experience with mobile technologies (iOS, iPadOS). Advanced understanding of networking concepts, cabling, and communications hardware. Expertise in inter/intra/extranet technologies. Strong experience with Document Management Systems (e.g., iManage/Work 10). Strong knowledge of customer service best practices. Solid understanding of data security principles. Experience supporting or participating in IT projects and deployments. Qualifications Associate's or Bachelor's degree preferred (or equivalent hands-on experience). 3+ years of experience supporting end users with software, hardware, and networking. 3+ years supporting LAN/WAN and network systems. 3+ years installing, configuring, and maintaining client operating systems and equipment. Prior experience in a professional services or law firm environment preferred. --

We are currently partnered with an Ivy-league University in Boston, MA looking to add an Application Analyst to their team on a hybrid basis. Local candidates only. This is an initial 6-month contract on W2 with the potential to extend, eligible for full benefits. Responsibilities: Diagnose, escalate and resolve software incidents for vendor-based and custom developed applications such as Microsoft 365 Exchange, Teams, Slack, and Zoom Participate in projects providing subject matter and technical expertise on applications Configure applications to match business needs Draft and update use case and technical documentation as needed Create troubleshooting guides and knowledge articles Complete other responsibilities as assigned Qualifications: At least 2 years' progressively responsible experience as an application administrator or in a technical support role is required Bachelor's degree in computer science, technology, management information systems, computer engineering, or similar field Experience administering, configuring, and maintaining Microsoft 365 applications Experience with the administration and support of Microsoft M365 collaboration suite Developing and implementing workflows using Power Automate Advanced Microsoft Exchange mailbox administration Demonstrated experience troubleshooting mail flow problems Experience with creation of scripts in PowerShell Demonstrated solution design using both technical and business process approaches is preferred Experience with custom developed applications and the software development life cycle is preferred Experience leveraging APIs, reporting, and data analytics is preferred

The Business Systems Analyst will provide applications support and day-to-day operational assistance with the main ERPs. They will work with application vendors, property managers, operational, finance and accounting teams, asset management teams and other IT staff to ensure that company operations are properly supported on the various platforms. This role will support both internal and external users through a variety of activities including but not limited to system updates and enhancements, configuration updates, training, documentation, diagnosing root causes and remedial actions. The winning candidate will possess strong organizational skills, along with a strong sense of commitment, responsibility, and sound judgment. They should demonstrate a collaborative approach and the capacity to adapt effectively within a dynamic work environment. This candidate should be a strategic thinker; effectively understand the business needs, clearly articulate technical requirements and research and identify potential solutions. ESSENTIAL JOB FUNCTIONS The primary responsibilities of this position include but are not limited to: Maintain the integrity and configuration of the ERP to support business critical processes Act as technical product owner for several ERP modules Act as a liaison between internal and external stakeholders to support business processes enabled by the ERP Implement configuration changes and application enhancements using structured methodology Conduct structured testing of changes or work with QA teams and business users to ensure testing processes follow organization standards Support and directly execute day-to-day processes including: Document & Maintain Access Control ETL management Import/Export Month-end processes Property & Fund Budget updates Support Property & Fund Accounting with general ledger and variance analysis of monthly financial statements ensuring data accuracy Assist with providing financial information needed for compliance, regulatory filings and various ad-hoc reports Provide end-user support by addressing support tickets for internal and external stakeholders Partner with internal and external support teams to ensure best practices are implemented within the ERP Prepare and maintain documentation to support system administrative functions, procedures and processes OTHER JOB FUNCTIONS Performs duties as assigned. TECHNICAL SKILLS AND EXPERIENCE Most important: Experience supporting and troubleshooting ERP applications, working closely with business users in the system of records Experience working on projects in collaboration with various stakeholders Experience documenting application training materials and operating procedures Experience using tools to define and document business requirements, user stories and test cases Experience developing, overseeing and performing testing against product updates, enhancements, plugins Important: 1+ years prior experience with the following Yardi Modules is highly desired but not required: Voyager Core (GL, AP, AR) Investment Accounting Commercial Job Cost + Construction Manager Advanced Budget & Forecasting + Forecast Manager Deal Manager Fixed Assets Manager Experience with system integrations Understanding of database fundamentals Experience with basic SQL knowledge Desirable, but not required: Experience with visual modelling tools including UML Experience having worked using structured software engineering methodologies, frameworks and tools including Agile/Scrum (or similar) methodologies Experience working on cloud enabled solutions such as Microsoft Azure NONTECHNICAL SKILLS Most important: Strong communication and interpersonal skills to work within a team environment Creative thinking and problem solving Takes initiative and is a self-starter Can work and collaborate effectively remotely Strong Prioritization skills Important: Experience with appropriate organization complexity Experience with appropriate organization size Strong writing, presentation, and documentation skills EDUCATION Undergraduate degree in Computer Science, Finance or equivalent work experience

SPECIFICATION SPECIAL SITUATIONS ANALYST Shine Associates, LLC has been retained to search, identify and recruit a Special Situations Analyst on behalf of our client (‘Company'). This candidate will be located in the Boston, MA office. CONFIDENTIALITY Shine Associates, LLC has been exclusively retained on this assignment. Information contained in this position specification as well as any other information concerning the Company provided or verbally discussed is confidential. All materials and discussions are to be utilized for the sole purpose of a candidate's personal review of the career opportunity. CLIENT DESCRIPTION The firm is a real estate focused private equity firm that invests in a wide variety of opportunistic and value-oriented commercial real estate transactions where the conditions exist for compelling absolute returns over a short and medium duration. The firm invests throughout the United States in single property transactions and multiple property portfolios whereby the investment strategies are based on property-level operational enhancements as well as those with pricing advantages that arise from distressed, complex, and dislocated scenarios. The firm's investments are structured in numerous capital forms including direct investments, joint venture equity, preferred equity, mezzanine loans, and transitional first mortgages. Since 1993, the firm has invested in more than $21 billion of commercial real estate on behalf of a diversified and highly regarded group of endowments, foundations, public and corporate pension plans, financial institutions, family offices, and sovereign entities. SPECIAL SITUATIONS ANALYST The Analyst will be part of a Special Situations deal team that is responsible for sourcing, closing, and managing several of the firm's bespoke investment strategies including Opportunity Zones, a Caribbean resort development, and a motorsports racetrack development. In this role, the Analyst will be deeply involved throughout the investment lifecycle of a transaction, from underwriting to closing, operational enhancement, investor relations, and eventual sale. The Analyst will work closely with the deal team to evaluate and underwrite prospective investments and provide support to the joint venture and asset management teams in executing the investment strategy established at acquisition. This position will involve work across multifamily and club developments throughout the United States. It is ideal for candidates who are intellectually curious, eager to learn the business from the ground up, and excited to contribute meaningfully within a small, entrepreneurial team environment. KEY RESPONSIBILITIES Our client employs a “cradle-to-grave” investment management philosophy and is seeking an Analyst who will play an active role throughout the deal lifecycle. Primary responsibilities include: Investment Analyst & Underwriting Build and maintain detailed financial models for new investments, development phases, refinancings, and capital improvement projects. Conduct sensitivity analyses and scenario modeling for equity, debt, and joint-venture structures. Support Opportunity Zone investor reporting for existing investments. Underwrite new Opportunity Zone investments, assessing both financial and tax-advantaged returns. Assist in preparing investment memoranda and presentations for internal review and external capital partners. Research and analyze market data, comparable developments, and operating benchmarks across hospitality, residential, and motorsports sectors. Development Management Support Track budgets, schedules, and key milestones across design, permitting, and construction phases. Help prepare monthly project reports and dashboards for leadership and investors. Coordinate with architects, engineers, and consultants to collect, synthesize, and present project data. Assist in due diligence and feasibility analysis for new land acquisitions or expansion opportunities. Operations & Business Planning Collaborate with on-site management teams to analyze membership sales, event performance, and resort operations. Evaluate pro forma performance versus actual results and identify key performance drivers. Research & Strategic Support Maintain comparable deal databases for land sales, luxury hospitality, and private club communities. Research and support Opportunity Zone strategy across new markets and expansion opportunities. Support strategic initiatives such as partner selection, brand collaborations, or new product lines (e.g., garages, villas, or track events). Prepare briefing materials for senior leadership meetings and board updates. PROFESSIONAL QUALIFICATIONS Candidates should possess broad-based analytical skills, superior cash flow modeling capabilities, strong research abilities, and excellent communication skills. Bachelor's degree is required, with preference for candidates in real estate, finance, economics, and/or accounting. Approximately 1 to 3 years of related post-undergraduate experience preferred, though candidates with strong skill sets and interest to pursue a career in the commercial real estate will also be considered. Exceptional financial analysis and modeling skills utilizing Microsoft Excel and PowerPoint. Exceptional Power Point skills with the ability to create high-quality presentation materials. Strong organizational skills with ability to manage multiple tasks and effectively meet deadlines. Team player with the ability to work independently and under pressure in an entrepreneurial environment. Familiarity with real estate finance and accounting concepts, including joint venture partnerships and broader investment structures (equity, preferred equity, and debt), with an understanding of returns are generated across different positions in the capital stack. High level of attention to detail, accountability, integrity, and ethics. Self-motivated, energetic, and a positive individual with strong verbal and written communication skills, and the ability to work effectively with individuals at all levels. COMPENSATION The Company is prepared to offer a competitive compensation package including salary, bonus and other benefits. CONTACT INFORMATION Shine Associates, LLC 45 School St., Suite 301 Boston, MA 02108 ************************** Hillary H. Shine, Principal Chandlee Gustafson, Associate Cell: ************** Cell: ************** ****************************** ******************************* Kelsey Shine, Director Cell: ************** *****************************

We are currently recruiting a Business Analyst for a contract position located in Waltham, MA. This is a 6-month onsite contract position. Must have at least 10 years of experience. Competitive rate. Skills: EMS(Power Flow, State Estimator, Contingency Analysis, OPF ), SCADA , MS PowerPoint Digital : SCADA Security Job Description • EMS application engineering • Strong knowledge of Power Flow, State Estimator, Contingency Analysis, OPF etc. • Strong analytical and communication skills. • Working knowledge of Software development methodologies like waterfall, Agile • Ability to understand Business requirement and Business Requirements mapping to functional design • Ability to validate alignment of Data, Integration and test requirements • Strong Understanding of Network Topology build requirements • Understanding of integration technologies used in SCADA/EMS/DMS space. • Ability to work in an Onshore/Offshore global delivery model. Provide domain expertise for EMS application engineering • Strong knowledge of Power Flow, State Estimator, Contingency Analysis, OPF etc. • Understands EMS application architecture and security. • Work with Business to understand functional issues and solve the same by providing workaround • Sort out Data issues or RTU communication issues • Provide timely incident resolution • Having strong knowledge of Network models and databases • Experience working in Transmission and Distribution domain of Utilities • Create databases and displays for new IEDs/ ICCP data • Experience with multiple products in the market will be an advantage such as GE, Hitachi, OSII, SE • Experience in DERMS applications will be an advantage • It is an advantage if candidate is NERC certified

Bilingual Operations Coordinator / Operations Support Specialist Kellermeyer Bergensons Services (KBS) has an immediate full-time, permanent opening to join our Operations Team as an Operations Support Specialist. If you enjoy working in a fast-paced environment and helping make an impact on safety in the workplace, then this is the job for you. Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals-including retail, industrial and logistics, healthcare, education, manufacturing, and more-maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we're looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service. Work Schedule: Monday - Friday Shifts Available: On call Starting Pay: $20.00 per hour As an Operations Support Specialist, the following duties and responsibilities will be a part of this opportunity, but are not limited to them: Partner with Site Manager, to ensure staffing levels are being met and communicating hiring needs to the KBS Talent Acquisition Team Coordinate recruiting efforts for the designated site to include communication with the KBS TA Team Assist the Site Manager with onboarding of new employees Assist in scheduling and facilitating orientations Assist in facilitating employee recognition programs Act as a point of contact for questions/concerns/issues to facilitate resolution with appropriate resources within KBS Maintenance of training and supervisor's employee files Assist Site Manager with maintaining compliance with all company policies and procedures Requirements for our Operations Support Specialist: Must be bilingual in Spanish/English Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and safe handling for chemicals sheets/documents (generally in English; may have in Spanish where state required) Strong organizational and communication skills Navigation and data entry into a tablet-based application Ability to multi-task Ability to appropriately prioritize Ability to complete routine reports KBS utilizes the KBSPresence mobile timekeeping software for accurate recording of employee work hours, attendance management, completion of required training, and distribution of important employment-related information. All non-exempt employees are required to download and use the KBSPresence app on their personal mobile devices to clock in and out for their shifts and breaks. In accordance with applicable local laws, cell phone reimbursement is provided to support the use of personal devices for work-related tasks. What's In It For You? As a full-time KBS employee (30+ hours per week) you qualify for benefits including medical, prescription drugs, dental, vision and more! Affordable Limited Medical Insurance (Coterie) which includes virtual access to US board-certified physicians who can consult, diagnose, and prescribe medications via interactive audio or video. Life Insurance Supplemental Health Insurance (E.G., Accident) 401k plan with a match Paid and Unpaid Time Off Quick Pay - voluntary benefit offered to both full-time and part-time KBS employees who are paid hourly via direct deposit. Quick Pay provides a way for employees to access a portion of their pay prior to the upcoming scheduled pay day. Pet Insurance PerkSpot Discount Program - discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics Progressive Pay is available at select site locations, though it is not offered at every location. Employees will receive a $.50 increase after the first 90 days, and another $.30 increase after completing 180 days. Check today if this is available to you. KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Turn complex geospatial data into actionable grid intelligence that enables affordable, reliable power. We are seeking a Data Operations Analyst II to join our customer-oriented team. This role bridges technical data analysis with operational execution, ensuring accuracy, quality, and scalability. You will work cross-functionally with Solutions Engineering, Operations, and Client Success teams to process 3D and GIS datasets, establish and refine data workflows, and support the seamless integration of data into customer-facing solutions. This position is ideal for someone who thrives at the intersection of data precision, process optimization, and real-world energy infrastructure. Join us at LineVision, Built In Boston's Best Places to Work 3 years running! What will you do? Core Responsibilities and Key Performance Objectives * Process and validate geospatial datasets including GIS, PLS-CADD, KMZ, and related file formats using AI-powered tools for initial processing and anomaly detection, with human oversight ensuring accuracy, consistency, and completeness. * Drive automation of routine data ingestion processes, validation checks, and standardized reporting. * Standardize and document workflows, including data quality checks and repeatable data-handling SOPs. * Work with internal development teams to drive process improvement and tool development as needed to support this role. * Coordinate with internal and external stakeholders for initial data acquisition and establish ongoing processes to track changes to data over time with customers. Within the first 3 months: * Gain a strong understanding of onboarding workflows and deployment processes. * Establish working relationships with internal and external stakeholders. * Take ownership of specific data processing workflows, ensuring error-free and timely execution. Within the first 6 months: * Collaborate with Data Operations, Solutions Engineering, and Client Success teams to align data processes with hardware deployment and customer onboarding. * Serve as a technical liaison, communicating findings and data insights clearly to technical and non-technical stakeholders. Within the first year: * Become a subject matter expert in geospatial data workflows, mentoring teammates, and identifying opportunities for automation and improvement. * Lead continuous improvements in data integrity, repeatability, and process scalability. * Support the development of structured playbooks that align data handling with field deployments. How to succeed in this role Key Competencies * Attention to Detail: Consistently delivers accurate, error-free work through thorough verification and systematic review. Excels at catching subtle discrepancies, maintaining data quality standards, and ensuring precision across all deliverables. * Critical Thinking: Strong ability to spot inconsistencies, gaps, and anomalies in datasets and processes. * Delivering Innovative Solutions: Proficiency with AI tools for accelerating data analysis and workflow automation, combined with the judgment to know when human expertise is essential. * Taking Ownership: Structured approach to documenting, refining, and enforcing standardized workflows. * Stakeholder Management: Comfort working with operations, engineering, and client-facing teams to ensure smooth project execution. Essential Skills * Practical experience applying AI/ML platforms to streamline data processing tasks, alongside proficiency with spatial data formats like KMZ and shapefiles, and traditional GIS tools. * Strong organizational and documentation abilities to build scalable SOPs. * Excellent communication skills to translate technical insights into actionable recommendations. What Sets the Best Candidates Apart * Demonstrated ability to integrate AI capabilities into data workflows while maintaining the precision and accountability standards required for utility-grade infrastructure projects. * Experience in utility, energy, or infrastructure sectors involving spatial datasets. * Experience with transmission line design principles and working with PLS-CADD data structures and outputs. * Ability to balance hands-on data processing with long-term process optimization. Reporting & Team Structure * Reports to VP, Operations within the Operations and Technical organization. * Collaborates closely with Data Operations, Solutions Engineering, and Client Success teams. Interview Process * Apply Online. * Round 1: Phone screen (Recruiter) * Round 2: Hiring Manager Interview * Round 3: Panel Interviews * Panel 1: Technical competency & experience * Panel 2: Teamwork, culture fit, and customer presence * Final Round: Leadership Team & Hiring Manager Sign-Off What does joining LineVision mean for you? * Impact. Your talent, time, and energy will critically impact our success in accelerating our mission of providing utilities with grid intelligence to enable affordable, reliable power. * Ownership. You will hold broad responsibilities with high autonomy and trust in a communicative, collaborative, and fast-paced environment. * Flexibility. You will be empowered to maintain work-life balance with trust-based PTO and a flexible hybrid work schedule. * Real World Innovation. You will join a motivated and high-performing team working with cutting edge, patented technology to help solve key obstacles to meet the demands of an AI-powered future. Who we are… LineVision is a grid-enhancing technology company enabling electric utilities to deliver affordable, reliable power and accelerate the electrification of the global economy. Our grid intelligence platform delivers the most accurate, network-wide dynamic line ratings and enables safer, more reliable grid operations with a combination of optical sensors and advanced environmental modeling. LineVision's global customer base includes eight of the ten largest US utilities, including National Grid, Southern Company, and Exelon. We are LineVisionaries: * We are Innovators: we light the way with tenacious creativity and do good work. * We are Empowered: With high trust and high autonomy, the floor is yours, and the opportunity is ours. * We are Welcoming: Come as you are, our doors are open. We are better together. * We are Trusted Partners: We elevate our customer champions through shared thought leadership. We deliver on commitments. * We are All In: We are building a community of passionate individuals who want to dent the universe. At LineVision there's no such thing as a "perfect" candidate. We are looking for exceptional people who want to make a positive impact through their work and facilitate an organization where everyone can thrive. So whatever background you bring with you, please apply if this role would make you excited to come to work every day. Meet our team, and understand our mission: **************************************

Operations research analysts help determine better ways to coordinate and manage large organizations that require the effective use of money, materials, equipment, and people. This is accomplished by applying analytical methods from mathematics, science, and engineering. Operations research analysts may be concerned with diverse issues such as top-level strategy, planning, forecasting, resource allocation, performance measurement, scheduling, the design of production facilities and systems, supply chain management, pricing, transportation and distribution, and the analysis of large databases. Analysts gather information, then select the most appropriate analytical technique. Analysts can use any of several techniques, including simulation, linear and nonlinear programming, dynamic programming, queuing and other stochastic-process models, and the analytic hierarchy process. Most techniques involve the construction of mathematical models that attempt to describe the system being studied. The use of models enables the analyst to assign values to the different components and clarify the relationships among them. The values can be altered to examine what may happen to the system under different circumstances Requirements Education: Bachelor's level degree in an Engineering discipline, Physics, Education or Mathematics and a Master's level degree in Operations Research or Mathematics Experience: 10 years professional experience in operations research. Undersea Sensors, Acoustic Analyst Intelligence, Operational tactical Submarine experience ASW/ASUW Equal Employment Opportunity Statement: McLaughlin Research Corporation is an Equal Opportunity and Affirmative Action Employer. It is our policy to recruit, hire, promote, and train for all positions without regard to age, race, creed, religion, national origin, gender identity, marital status, sexual orientation, family responsibilities, pregnancy, minorities, genetic information, status as a person with a disability, amnesty or status as a protected veteran, and to base all such decisions upon the individual's qualifications and ability to perform the work assigned, consistent with contractual requirements and all federal, state and, local laws. EEO is the Law: Applicants and employees are protected under Federal law from discrimination.

The Company:We understand that general purpose and generally intelligent robots are going to be built in our lifetimes. Not content to sit on the sidelines, we work efficiently towards this goal by combining human and artificial intelligence into something greater than the sum of its parts - a Tutor Intelligence.Founded by MIT alumni and backed by the best investors in AI and robotics, Tutor is building the world's largest fleet of generally capable robot workers for American factories and warehouses. Job Summary:We're hiring a Support Operations Analyst to strengthen our operational backbone by improving the systems, data, and processes that power our robot operations and customer support teams. You'll work closely with the Support Manager and Engineering to ensure we have accurate metrics, efficient playbooks, and smooth incident-handling workflows across all shifts and sites. This is a data-driven, high-impact role for someone who thrives on operational clarity. You'll build dashboards, monitor key performance indicators, investigate recurring issues, and help design better processes for our remote and on-site operator teams. Your work will directly shape how we deliver reliable, 24/7 robot operations and world-class service to our customers.Responsibilities Build and maintain dashboards and reports to track uptime, incident rates, labeling throughput, and team performance Analyze operational data to identify patterns, bottlenecks, and improvement opportunities Collaborate with Engineering to triage and document recurring system issues, coordinate fixes, and validate resolutions Maintain and improve playbooks, process documentation, and alerting workflows for operators and leads Support ongoing experiments and process changes by defining metrics, tracking outcomes, and reporting results Provide operational insights to leadership for forecasting, staffing, and prioritization decisions Partner with the Service & Support Operations Manager to ensure consistent coverage, process adherence, and data integrity across teams and time zones Requirements 2+ years experience in support operations, data operations, trust & safety, or similar high-volume operational environments Proficiency with SQL and Excel/Google Sheets for querying and analyzing operational data Experience building dashboards and visualizations in tools such as Looker, Tableau, or Metabase Strong understanding of process design, documentation, and continuous improvement principles Comfortable collaborating across teams, especially with Engineering and frontline operations staff Excellent written and verbal communication skills, with attention to clarity and precision Highly organized, self-directed, and motivated to improve systems without being asked Nice to Have Experience in 24/7 operations, incident response, or alert-driven workflows Familiarity with automation tools (e.g. Zapier, Airflow, internal scripting) Background in robotics, logistics, or manufacturing environments Tutor offers competitive benefits including fully employer-covered health and dental insurance, a managed 401(k), and regular in-office meals. We host social events and maintain a collaborative, low-ego work culture where people are trusted to take ownership and solve real problems. Tutor is an equal opportunity employer and welcomes applicants from all backgrounds.

Title: Product Operations Analyst, Risk As a Product Analyst at Flexcar, you will play a crucial role in evaluating the effectiveness of technological products and policies developed by the Risk team. In addition, you will be empowered to use data-driven analysis to identify areas of opportunity and work cross-functionally to prioritize and implement new features and policies. The ideal candidate is ready to organize and tell stories with Flexcar data, work closely alongside the Product team, and quickly identify gaps in existing processes. At Flexcar, the Risk team uses a combination of software & operations to manage account verification, ID verification, KYC, credit risk, fraud, payments, insurance, accidents, and more. We need a proactive Product Analyst to monitor performance across these vectors, help us build out new and innovative solutions, and be a source of truth for how our risk metrics are performing week to week. This is a dynamic role that will range from deep data analysis to influencing key policy decisions, to helping the Product and Engineering teams build the next wave of Flexcar features. What You'll Do: Own the analysis of Risk key metrics and provide actionable findings to the broader Flexcar Product team Work closely with the Product team to evaluate the effectiveness of new and existing features, and build business cases for new features Use data-driven reasoning to inform cross-functional policies and procedures Guide key cost/benefit decisions in the Risk ecosystem, to optimize risk mitigation and growth Become a subject matter expert on the drivers of all key Risk line items on the P&L What Drives Success for this Role: Bachelor's degree in Economics, Mathematics, Business, or related field 2-4 years of experience working as an Analyst, Product Manager, or in Product Operations Proficient in SQL; experience with data visualization tools. Able to self-serve data needs Experience working across multiple departments/teams within an organization Experience working alongside Product teams at a tech-forward company Bonus Skills (Nice to Have): Experience in fintech, auto, or insurance a plus Familiarity with Snowflake, Sigma, or Redash Exposure to modern software development processes Understanding of customer service software such as Zendesk What Tops Off the Tank: Rest & Relaxation: Flexible PTO policy. Future Savings: Benefit from a 401(k) plan with company match from day one. Employee Benefits: Medical, Dental, Vision eligibility day one. Enjoy discounted rates on Flexcar products. Weekly pay and Employee Referral Bonus! Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer. Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.