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Operations analyst jobs in Pennsylvania - 1,427 jobs

  • Business Analyst II

    Tokio Marine North America Services 4.5company rating

    Operations analyst job in Pennsylvania

    We are looking for an individual who is passionate about developing solutions to help improve business processes, products, and systems. This person will join our high-functioning team that delivers and supports services across the U.S. and Mexico to the North American businesses of the Tokio Marine Group. This role will be responsible for business analysis functions in support of Philadelphia Insurance Companies (PHLY), TMNAS IT teams, and the TMNAS BA Practice. The ideal candidate for this position should apply their knowledge of the property and casualty (P&C) industry through developing, participating and monitoring technology solutions that enhance business processes. This individual must show a commitment to ongoing professional development as a Business Analyst within the insurance industry. This role requires close collaboration with business stakeholders, IT leadership, and vendor partners to gather and define business and functional requirements. Additional responsibilities include supporting testing and training initiatives, as well as contributing to operational support processes. A candidate for this position must be motivated to work within a varied range of high performing business and technical teams. Essential Job Functions: Ability to understand and express business needs from multiple perspectives by considering impacts to the organization from the beginning to the end of the effected process(es). Conduct research to address request by utilizing company created assets, industry publications and internet based references. Lead, support, and participate in business requirements gathering for projects and enhancements, utilizing business analysis tools and techniques such as process modeling, data analysis, and requirements management software. Facilitate effective communication between IT teams, business units, and external vendors through written and verbal methods. Identify and recommend changes to technology that improve efficiency, accuracy, and compliance of business processes. Perform operational support activities, including triaging production issues, advocating for business users, and managing defect resolution through deployment. Identify, evaluate, and recommend potential solution options. Support the resolution via projects and enhancements through production deployment. Participate in the full software development life cycle (SDLC), including both waterfall and agile methodologies. Conduct operational support turnover activities including creation of Quick Reference Guides, Standard Operating Procedures, Release Notes, and other job aids as applicable. Perform special duties and other projects as assigned. Comply with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the Company. Build and maintain strong working relationships with IT team members, stakeholders, business units, and senior management. Degree / Licenses and Professional Certification Bachelor's degree preferred. Insurance Certification(s) preferred. Preferred Qualifications: 3+ years' experience as a Business Analyst. 1+ years' experience supporting underwriting functions in the property and casualty (P&C) insurance sector, or relevant experience in selling, servicing, or underwriting commercial lines insurance policies. Experience with custom developed policy administration systems is preferred. Experience with software packages such as Policy Decisions or Advantage will be considered. Familiarity with technology platform that enable the independent agency channel is desired.Some examples are web-based portals such as Unqork for sales and servicing of insurance policies; and digital distribution channels such as IVANS Familiarity with service management and requirements tools (e.g., ServiceNow, Jira, Azure DevOps, Modern Requirements) Capable of working independently. Excellent problem solving and analytical skills Experience writing business requirements and functional specs. Ability to decompose complex business and data requirements into specifications for developers and other stakeholders. Excellent written and oral communication skills to effectively convey complex information. Strong customer service orientation (responsive, consultative, collaborative and accurate). Self-starter with proven ability to take initiative to accomplish goals, with minimal oversight and direction. Knowledge of SDLC for both waterfall and agile methodologies. EEO Statement: Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.
    $78k-109k yearly est. 4d ago
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  • APPLICATIONS ANALYST II

    Cooper University Health Care 4.6company rating

    Operations analyst job in Media, PA

    About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey #LI-CU1 Short Description Responsible for enhancing, supporting, and maintaining applications. Coordinates the analysis and development of new functionality. Builds, tests, and implements new functionality, maintenance changes, and fixes. Reviews and completes scheduled vendor releases and system upgrades. Analyzes, diagnoses, and implements system and process changes. Ensures system changes follow change management procedures and protocols. Act as application SME when assigned to project teams. Works with cross functional teams on system functionality and configuration of new tools. Create and maintain test scripts. Develops, plans, and executes testing for supported applications. Consistently meets project deadlines and goes the extra mile to ensure dates are met. Troubleshoots and researches issues impacting systems Experience Required 3-5 years relevant clinical, certification, and/or technical experience will be considered for those candidates who have a proven track record in the field and handling responsibilities associated with the outlined job responsibilities/summary Inpatient/surgical services experience highly preferred Education Requirements Bachelors preferred Business, Data Analytics, Information Technology/Systems, Healthcare preferred. 3-5 years relevant clinical, certification, and/or technical experience will be considered in lieu of degree. License/Certification Requirements RN, PT, OT, MA, LPN preferred Healthcare experience in hospital, medical practice, or health system preferred Application specific certification/proficiency within 90 days of hire if applicable Special Requirements Excellent written and verbal communication. Ability to effectively translate IT terminology and processes with key stakeholders. Strong customer service skills. Ability to multitask in high pace work environment.
    $80k-106k yearly est. 2d ago
  • Business Analyst III, Group Benefits Underwriting

    Yoh, A Day & Zimmermann Company 4.7company rating

    Operations analyst job in Bethlehem, PA

    This is a hybrid position requiring 3 days a week in office. The preferred locations for this position are Bethlehem, PA and Boston, MA. May consider other U.S. locations for qualified applicants. The Business Analyst III will have a growth mindset and be responsible for participating in planning sessions with key stakeholders while working to enhance our Underwriting technology platforms. In addition, they will partner with Agile Product Owners to define business requirements and test plans, expected business outcomes and key results, as well as high level feature decomposition to ensure user stories have the appropriate acceptance criteria for success. The Business Analyst III will collaborate with various stakeholders to understand all areas impacted and maintain alignment. You are A self-starter who seeks to understand customer needs, business demands, and aligns their business analyst capacity and skills to implement the best solutions Able to solve problems and function highly in both an independent and team environment Determined to find the best approach to the work, identifying the highest value techniques to achieve business objectives Focused on developing and maintaining relationships with all key stakeholders to gather information, understand interests, and enhance personal and departmental productivity You have Bachelor's degree preferred or equivalent work experience in similar role A broad understanding of group insurance strategies, products, and processes Elevated level of proficiency in Microsoft Office 365 (advanced in Excel), JIRA, Tableau, and/or Confluence tool sets Exceptional written skills; ability to tailor messaging to audience Preferred: Experience with our Renewal Underwriting Platform (GCRS)/Renewal and Pricing logic Preferred: Experience using AI tools such as M365 Copilot You will Perform analysis in support of decisions on organizational design required to achieve a business objective or key result Become a go-to resource for our business partners when it comes to technical assistance for our Underwriting systems Participate in, as well as lead, workshops, brainstorming sessions and large group meetings that cut across multiple business and functional areas Perform process analysis as compliment to lean business case analysis Develop strong relationships with key business, technical, and project management functions Maintain strong relationships with all stakeholders to gather information and understand stakeholder interests Work closely with product managers, product owners, project managers, and operational excellence teams during the preparation and maintenance of epic statements, lean business cases, and where appropriate, feature and story development Build and execute business test plans Possess excellent communication skills, to include the ability to interact professionally with all levels of the organization in written, verbal, and visual formats Estimated Min Rate: $84000.00 Estimated Max Rate: $120000.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************
    $84k-120k yearly 3d ago
  • Business System Analyst

    Entech 4.0company rating

    Operations analyst job in Malvern, PA

    Senior Business Systems Analyst - Loan Systems / Operations 📍 Hybrid / Onsite (Malvern, PA) | 2-3 positions | We're seeking a Senior Business Systems Analyst to support and configure loan servicing programs, translate complex business requirements into system configuration, and act as the primary liaison between clients, operations, and technology teams. What you'll do Translate loan program and servicing requirements into system configurations Serve as the business and technical liaison across stakeholders and vendors Lead analysis and support for complex client, data, and system issues Support new program onboarding, changes, and enhancements Analyze data, create queries, and recommend process improvements Mentor junior analysts and support project delivery What we're looking for 3-5+ years as a Business Analyst, Systems Analyst, or Operations Analyst Experience supporting configurable, rules-based systems (financial services a plus) Strong requirements gathering, documentation, and stakeholder communication skills Comfortable working across operations, IT, compliance, and clients SQL or advanced data analysis experience preferred
    $58k-92k yearly est. 3d ago
  • Business System Analyst

    Mastech Digital 4.7company rating

    Operations analyst job in Pittsburgh, PA

    The main function of a business systems analyst is to analyze science, engineering, business and all other data processing problems for application to electronic data processing systems. A typical business systems analyst is responsible for analyzing user requirements, procedures and problems to automate or improve existing systems and review computer system capabilities, workflow and scheduling limitations. Roles and Responsibilities: Process improvement and interpretation of complex processes. Design opportunities for process improvement within site and ecosystem tools. Distilling complex processes and methodologies into consumable procedures. 90-day increments to see assignments from inception through reaching definition of ready. Working with stakeholders and SMEs to enhance content. Write code or enhance processes. Taking user stories from creation through completion of ready. Looking for opportunities to improve. Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills. Basic ability to work independently and manage one's time. Basic knowledge of design techniques and principles involved in production of drawings and models. Basic knowledge of computer software, such as Visual Basic, Java, SQL, etc. Gather requirements from business units and translate those to programmers and developers. Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation. Confer with clients regarding the nature of the information processing or computation needs. Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared. Must Have Technical Skills: Level 2 Proficient in Jira Writing user stories Understand crew backlog Set up dashboard Flex Skills/Nice to Have: Agile / Agile Safe Jira Xray Content / Business Writing Project management experience Soft Skills: Quick learner Strong critical thinking skills Solution architect Technology testing Business testing Education/Experience: Bachelor's degree in a technical field such as computer science, computer engineering or related field required or equivalent work experience required. MBA or other related advanced degree preferred. 3-5 years experience required.
    $63k-83k yearly est. 5d ago
  • Willow IP Analyst

    Medasource 4.2company rating

    Operations analyst job in Pittsburgh, PA

    Client: Large Health System Role: Pharmacist/Willow IP Analyst Type: Contract Duration: Summary: The Clinical Medication Build Analyst II supports medication-related clinical system build and optimization for a large healthcare system. This role focuses on production support, medication and oncology build, pediatric-specific workflows, and investigational drug services (IDS). The analyst plays a key role in Wave 1 facility support, governance-approved mini projects, and preparation for Wave 2 go-lives, ensuring accurate build, validation, and documentation in alignment with clinical and operational needs. Responsibilities: Production Support (Wave 1 Facilities) Triage and resolve incoming support tickets related to medication build and dispensing workflows. Investigate, troubleshoot, and resolve production issues in a timely manner. Perform change day updates to production environments based on assigned tasks and approved changes. Mini Projects (Governance-Approved Initiatives) Assignments vary based on governance council approvals and system priorities and may include: Order set refinement and new order set build. Over-the-counter (OTC) formulary alignment. Oncology medication and regimen build. Clinical monitoring rule build and clinical scoring system configuration. Wave 2 Go-Live Preparation Build and validate Investigational Drug Services (IDS) medications. Perform pediatric-specific medication and workflow build. Support site-specific dispensing efforts, including: Medication build Medication list maintenance Dispensing configuration aligned with local workflows
    $59k-85k yearly est. 5d ago
  • Actuarial Analyst

    Old Republic Specialty Insurance Underwriters 4.5company rating

    Operations analyst job in Yardley, PA

    Title: Actuarial Analyst Reports To: VP, Actuary Department: Actuary Classification: Full-Time/Exempt Who We Are: Old Republic is a leading specialty insurer that operates diverse property & casualty and title insurance companies. Founded in 1923 and a member of the Fortune 500, we are a leader in underwriting and risk management services for business partners across the United States and Canada. Our specialized operating companies are experts in their fields, enabling us to provide tailored solutions that set us apart. Old Republic Specialty Insurance Underwriters (ORSIU) is part of Old Republic International Corporation. We offer insurance and reinsurance spanning most lines of business, and partner with specialists who are committed to providing the highest levels of service with the products necessary to meet the unique needs of the Alternative Risks, Specialty Programs and Excess Casualty marketplace. Position Overview: The Actuarial Analyst will assist in the completion of actuarial work products provided by the team, including insurance & reinsurance pricing, tool & model development and internal reporting. Essential Job Functions: Assist and complete individual account pricing and portfolio pricing analyses. Prepare monthly/quarterly management reports as required; work with senior leadership to improve and automate these reports. Maintain and improve existing pricing models and assist in the development of new models. Provide actuarial support for rate filings and data calls; prepare data and exhibits in response to objections from state insurance departments. Assist in the collection of internal and external data for rate monitoring and other projects as needed. Qualifications: Degree in Actuarial Science, Mathematics, Statistics, Economics, or other math-focused or programming field. Insurance industry experience preferred. Minimum 2-3 years of P/C actuarial experience preferred. Strong familiarity with Microsoft Excel required; experience with Access, SQL, VBA, Python or other programming languages. Completion of 2-4 CAS actuarial exams is preferred. ORI is an Equal Opportunity Employer. ORI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $62k-72k yearly est. 3d ago
  • Business Analyst

    Intepros

    Operations analyst job in Philadelphia, PA

    Business Analyst - Enrollment Services The Business Analyst serves as a key liaison between business stakeholders and IT development teams. This role requires a strong understanding of business needs, application functionality, and underlying data processes to help drive effective solutions and continuous process improvement. Key Responsibilities Develop a deep understanding of business needs, application functionality, and data workflows. Build strong relationships and serve as the primary point of contact for IT developers and business stakeholders. Gather and document preliminary business requirements, assess needs, and recommend appropriate solutions. Evaluate business processes by tracking, trending, and analyzing workflows and performance metrics. Reconcile client accounts related to enrollment and ID card activities by comparing client files to internal data sets. Analyze and summarize findings for leadership, internal business partners, and external customers. Research incident tickets and email inquiries; respond to program and application functionality questions; identify application defects and data issues. Track issue resolution and ensure timely follow-up with IT development teams. Participate in meetings and sprint planning sessions to ensure development progress aligns with sprint goals. Assist with training staff or collaborate with trainers to ensure new procedures are implemented with minimal disruption. Respond to complex or special requests requiring research, investigation, evaluation, and documentation. Develop and maintain work procedure manuals and documentation. Serve as a project lead for business initiatives that significantly impact processes, procedures, and workflows. Qualifications Bachelor's degree in Business Administration preferred, or equivalent professional experience. Minimum of 3-4 years of proven experience working within a business unit. Self-motivated, highly organized, and detail-oriented. Strong analytical, problem-solving, and critical-thinking skills. Ability to manage multiple tasks effectively with strong time and project management skills. Proficiency with Microsoft Office Suite and SQL data tools. Excellent written and verbal communication, collaboration, and customer service skills.
    $62k-88k yearly est. 1d ago
  • Operations Coordinator

    Adex Corporation 4.2company rating

    Operations analyst job in Canonsburg, PA

    Schedule: Hybrid; M & F are WFH, Tues- Thurs in the office Travel: none Expenses: none What are the top skills that would make this candidate successful in the role? Data experience, MS Office (Excel & PP), reports experience, contract experience, strong organizational skills and fast learner when it comes to processes. JOB RESPONSIBILITIES Validate system data related to contractual delivery timeframes and support data entry when needed. Assist with data validations related to information needed for contract preparation. Update necessary tracking files/systems daily and with accurate data. Analyze project data using Power BI and internal Excel files. Maintain accurate and complete files for projects and programs for integrity and completeness. Assist with PAI (pending additional information) resolutions. Organize and monitor actions needed between Contract Mgmt. and business partners related to contract preparation activities. Support Contract Specialists and Contract Analysts with administrative data activities. Communicate all issues to management prior to reaching critical status. Education/Certifications High school diploma or equivalent Associate degree or Bachelors degree or (2) years of equivalent work experience preferred Experience/Minimum Requirements Two (2) years of related experience in operational coordinating. Excellent organizational/administrative skills Strong Microsoft Office skills (Excel, PowerPoint, Word), Smartsheet experience Ability to multi-task in a fast-paced environment Strong verbal and written communication skills Other Skills/Abilities Ability to learn a variety of tracking and project management software Strong interpersonal skills Ability to thrive in a dynamic problem-solving environment Working Conditions: Works in a normal office setting with no exposure to adverse environmental conditions.
    $34k-50k yearly est. 2d ago
  • Research Operations Coordinator

    Finch Brands

    Operations analyst job in Philadelphia, PA

    The Research Operations Coordinator plays a key role in supporting the Community Insights Team by managing market research logistics and project coordination. This position is well-suited for those looking to get hands-on experience in market research, project management, and operational excellence. As an integral junior team member, the coordinator will gain exposure to a wide range of real-world research projects across diverse industries, with opportunities to broaden their skills and take on greater responsibilities over time. Main responsibilities: Responding to and troubleshooting basic respondent inquiries and triage incoming issues Recruiting/scheduling for online qualitative interviews/focus groups Programming and leading quality assurance checks (QA) for research instruments and deliverables Managing respondents and data quality in our research platform Supporting account teams in driving logistics and management tied to kicking off new Finch communities when relevant Required Experience & Skills 0-1 years of experience is required, but ideal candidate will come with some history of applied business skills (via internship and/or entry level role) Candidates will ideally have experience and interest in Business/Management, Operations, Communications, Project Management, or Market Research. Proficiency in Outlook and MS Excel- including data manipulation, formulas, lookups, and formatting. Required Candidate Attributes Organized & attentive to detail, with an eye for catching errors & mistakes Strong time management, with the ability to prioritize needs across multiple priorities at once Exceptional communication skills, with the ability to write clearly and concisely Process-oriented - motivated to create, refine, and follow repeatable systems to support research operations at scale Willingness to learn/manage new tools or platforms Customer service-oriented, leading with empathy and professionalism when engaging with internal team members and research respondents Nice-to-Have Additional Skills or Experience Experience in market research Recruitment: knowledge of sample management and panel quality Survey programming Quality assurance Experience in project management and/or vendor management Prior experience supporting online communities or panels Company Description Finch Brands is a real-world brand consultancy. We exist to help brands win when it matters most. We do this by blending insight, intuition, and creativity to shape brand strategy and drive people to action. Founded in 1998 by pioneering minds instrumental in the ascent of David's Bridal and IKEA, the Finch Brands team has extensive experience building, running and growing successful brands. Along with years of agency service, this includes important tenures at Campbell Soup, Kimberly-Clark, Urban Outfitters, Target, and more.
    $34k-52k yearly est. 2d ago
  • Information Technology Financial Analyst

    Motion Recruitment 4.5company rating

    Operations analyst job in Philadelphia, PA

    Our client is looking for an IT Financial Analyst to join their team on a contract, remotely. Pay: $45-52/hour Primary Duties and Responsibilities: Manage the financial relationship between the organization and key strategic IT vendors, including SOW review and tracking, monitoring vendor adherence to financial contract terms, and reconciliation of vendor accounts. Monitor and report on key Program Accounting initiatives, including project financial reviews. Maintain and monitor IT Financial processes that are part of the project life cycle, including assisting with training for project managers. Serve as an educational resource to internal and external partners, as well as business leaders, to aid in the understanding of financial results and measurement systems/metrics. Provide financial consulting and analytical support, including budgeting and forecasting, to leadership of assigned shared service organizations. Serve as a mentor for junior IT Financial Analysts. Work closely with shared service leaders to understand business needs and requirements and ensure alignment of forecasts and budgets. Prepare monthly accrual and expense re-class entries. Audit task charge codes in Clarity to ensure proper Accounting standards are followed. Maintain forecast of operating expense and capital expenditure. Support the development, maintenance, and continuous improvement of the annual budgeting and ongoing forecast processes. Assist the capital planning process for assigned organizations, including conducting research and analysis, validating business cases, creating financial models, and making recommendations. Analyze and interpret financial data and formulate conclusions and recommendations to supported organizations to address concerns or areas of opportunity. Report monthly actual results against budget and forecast; investigate and explain causes of variance. Analyze trends and cost drivers and highlight risks and opportunities. Provide financial analysis to help IT leadership understand financial results and support business decisions. Provide analysis for monthly management reviews. Ensure knowledge, understanding, and compliance with company policies and procedures. Provide feedback to management concerning possible problems or areas of improvement. Make recommendations to implement improved processes. Perform other duties as assigned by management. Experience and Educational Requirements: Bachelor's Degree or equivalent in relevant work experience. Degree in Finance or Accounting preferred. 8+ years of FP&A experience in a large corporate environment. Experience working in an IT environment a plus. Experience creating budgets and forecasts, reporting, financial modeling, and financial analysis. Experience developing and leading FP&A processes. Advanced knowledge of accounting principles required. High level of proficiency in Microsoft Excel and PowerPoint required. Experience with financial systems required; SAP a plus. Ability to work with senior management in a cross-functional environment. Ability to work independently with minimal direction and oversight. Must be creative and forward-thinking with high ethical standards. Must possess sound technical skills, analytical ability, good judgment, and a strong operational focus. Strong presentation skills. Ability to maintain the highest level of confidentiality. Ability to work within and meet established deadlines. Excellent interpersonal, written, and oral communication skills. Ability to work in a team fostered environment. Ability to adapt to a flexible schedule. Minimum Skills, Knowledge, and Abilities: Demonstrated knowledge of database applications in the business environment. Strong analytical and problem-solving skills to interpret and evaluate business problems and apply applications knowledge to identify appropriate solutions. Demonstrated knowledge of project management concepts. Strong leadership skills. Good interpersonal skills. Strong decision making skills. Strong customer service skills. Ability to communicate effectively both orally and in writing, including the ability to relate effectively with both technically and non-technically oriented individuals. Ability to prioritize workload and consistently meet deadlines. Strong organizational, administrative, and follow-up skills.
    $45-52 hourly 3d ago
  • Operations Analyst

    Artech Information System 4.8company rating

    Operations analyst job in Philadelphia, PA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Operations Analyst Location: Philadelphia PA Duration: 6 months Handles most of the admin tasks and will support operations group will have interaction with all level This person will hold our monthly meetings with whole customers maintaining internal distribution list and calendar(Outlook) at least 1 year experience in admin Opportunities to do some high level projects based on business needs College degree This person will be working in excel, Powerpoint, well versed with MS office(easy ones, only trackers) Healthcare industry knowledge preferred Additional Information For more information, Please contact Pankhuri Razada Associate Recruiter Artech information Systems LLC 360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960 ************ [email protected]
    $60k-96k yearly est. 21h ago
  • Operational Optimization Analyst

    Wilshire 3.8company rating

    Operations analyst job in Conshohocken, PA

    As part of the Wilshire family, you can rest assured that every day you are contributing to an organization that is helping investors improve their financial outcomes. For more than 50 years, Wilshire has been dedicated to providing customized portfolio solutions grounded in research and powered by next generation technologies. Wilshire advises on over $1 trillion in assets for some of the world's largest and most sophisticated institutional investors and is headquartered in the United States with offices worldwide. Job Description Wilshire is seeking an Operational Optimization Analyst to join our Data and Analytics team. This highly collaborative position provides significant exposure to multiple business functions, clients, and strategic initiatives. The Operational Optimization Analyst will support operations evaluations, data analysis, process improvement, and implementation of strategic projects focused on optimizing cost and operational structures for our fund and investment management clients, all while developing and maintaining strong client relationships. What you'll do: * Collect, validate, and analyze financial and operational data from various platforms and counterparties. * Develop, maintain, and optimize financial models and dashboards; build impactful presentations and data visualizations (Excel, PowerPoint, Power BI). * Assist in the development, composition, and implementation of various strategic solutions for clients and other valued stakeholders. * Complete process evaluations and vendor assessments, including providing detailed insight and documentation about industry standards, market trends, vendor performance, etc. * Analyze, improve, and streamline operational processes and controls; recommend process enhancements and insourcing/outsourcing evaluations to improve efficiency and data quality. * Support implementation of new processes, technologies, systems, and vendor solutions; identify and recommend automation (e.g., using macros, advanced programming, etc.) for repetitive tasks. * Serve as a point of contact for clients: communicate analysis, process changes, and implementation updates; respond to client queries. * Lead or support project management activities for strategic initiatives and client engagements, including the preparation of meeting agendas and presentations, capturing minutes, tracking actions through completion, and driving milestones through completion. * Prepare and review operational analyses, pickup reports, and other operations-related documentation. * Assist with client management reporting, board reporting, and other ad hoc data requests. * Collaborate cross-functionally with Investment, Finance, Technology, and other external partners to implement operational and client project solutions. * Travel as needed (10-20%) for client meetings, onboarding, and project delivery. Qualifications * Bachelor's degree in Finance, Accounting, Economics, or related field required; Master's in related fields or professional certifications (e.g., CPA, CFA, etc.) is a strong plus. * 3-5 years of relevant professional experience; background in fund operations, asset management, investment banking, or management consulting preferred. Accounting firm or audit experience with a financial services focus also valued. * Strong analytical and quantitative skills; advanced proficiency in Excel required, with experience in Power BI or data visualization tools a plus. * Experience developing and maintaining financial models and client presentations (PowerPoint). * Strong organizational, project management, and multi-tasking abilities. * Demonstrated experience in process analysis, process improvement, or technology adoption/implementation. * Outstanding interpersonal and verbal communication skills; experience supporting client relationships is essential. * Self-motivated team player: reliable, collaborative, and resourceful, with a high degree of professionalism and integrity. * Willingness and ability to learn new systems and adapt in a technology-driven environment. Additional Information * This position will work on a hybrid model out of our Conshohocken office * We offer a comprehensive benefits package including a collaborative work environment, generous PTO, 401(k) match, affordable & comprehensive medical/dental/vision insurance, CFA and other professional membership reimbursement, and more. The pay range for this position is $95,000 - $125,000. However, base pay will be determined on an individual basis considering various factors, including location, qualifications, skills, and experience. The total compensation package includes eligibility for an annual discretionary bonus and a full range of health and financial benefit offerings, which will be provided in conjunction with an offer of employment. Visit **************** for additional company information. Wilshire is an SEC registered investment adviser and required to track certain political contributions under Rule 206(4)-5. As such, you may be required to disclose your prior political contributions. We are an equal opportunity employer, which means we afford equal employment opportunity to all individuals regardless of race/ethnicity, creed, color, religion, sex (including gender and gender identity), national origin, ancestry, age, marital status, veteran status, citizenship status, disability, medical condition (as defined by California Government Code section 12926), or sexual orientation. Our employees, as well as applicants and others with whom we do business, will not be subjected to sexual, racial, religious, ethnic, or any other form of unlawful harassment. In addition, Wilshire adheres to the equal employment opportunity requirements of all states and localities in which it does business. We are completely committed to these principles not only because of the various laws which address these subjects, but because it is the right thing to do for our employees and clients to thrive. If you have a disability, and require reasonable accommodations in the application process, contact Human Resources at ApplicantAccessibility@wilshire.com or ************.
    $95k-125k yearly 4d ago
  • Inventory Analyst

    Syncreon 4.6company rating

    Operations analyst job in Carlisle, PA

    Come join a growing organization as we pursue towards our growth plans. This opportunity will give the right individual the customer exposure and experience desired to accelerate their career. Apply today! About the Role How you will contribute * Communicate internally and externally regarding inventory control matters. * Liaise with all operational departments to ensure smooth information flow to and from the client, improve team-work, and ensure communication in a cohesive and structured manner internally and externally. * Execute strategic buys and perform system, customer and vendor reconciliation * Perform Internal and External Reporting (report/monitor SLA's, KPI's, quality metrics, efficiency Inventory Control, MBR and QBR) to ensure best in class performance in terms of cost and service is achieved. * Perform Root Cause Analysis - Recognize the requirement for and support the implementation of corrective and preventive actions or action plans. Participate in Continuous Improvement Projects (CIP) and provide feedback with regards to corrective action plans, including required IT-enhancements. Besides analyzing the KPI's and root causes provided by the Inventory Control or Administrator & Analyst this includes the review of work instructions of the various departments within the company to identify risks and opportunities that affect stock accuracy * Provide back up and support to the Manager and to represent him/her fully in periods of absence (sickness, holiday, business meetings etc.) when required * Maintain Master Data. * Perform and Facilitate Audits. * Perform/Support Training (including setup, maintain training material), Coaching, UAT and Projects. Create, Maintain and Control Documentation (process descriptions, work instructions) * Other duties as assigned Your Key Qualifications * High School diploma required, college degree preferred. * Experience in logistics or manufacturing, preferably in Inventory Control. * Good communication and relationship building skills. * Ability to work under pressure and work with changing priorities & deadlines. * Knowledge of MS Office applications - particularly Excel and warehouse management systems. * Strong attention to detail with the patience and persistency to execute thorough investigations in a demanding and challenging environment. Process thinking and ability to translate improvements into actions and act as an ambassador promoting these changes within the team. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. The DP World family comprises of syncreon, Imperial and P&O. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. Nearest Major Market: Harrisburg Job Segment: Logistics, Supply Chain, Supply, Inventory, Operations
    $47k-66k yearly est. 54d ago
  • Business Operations Analyst

    Cozen O'Connor Corporation 4.8company rating

    Operations analyst job in Philadelphia, PA

    The Business Operations Analyst is responsible for providing operational support to legal management, as well as the various administrative functions that support the Firm's legal practices. This position will be a liaison between Finance and the business and will be responsible for helping drive profitability and providing financial and analytical insight to the legal practices they support. This position will report to the Business Operations Manager. Bachelor's Degree is required (Finance, Accounting, or Business related field) 5+ years of progressive financial experience, ideally within a professional services environment. Legal operations experience is a plus, particularly with Aderant and/or 3E platforms Strong financial planning and analysis background is required Strong excel, financial modeling, and data visualization experience is required; experience with business intelligence and budgeting tools, and utilizing large amounts of data is preferred Strong quantitative abilities and problem-solving skills with ability to factor in qualitative aspects of an engagement to drive business decision making Strong analytical and communication skills, initiative, and accuracy are a must Must be able to relate conceptually and practically to the firm's business objectives, have strong problem-solving skills, and be able to offer creative solutions Customer service-oriented and professional demeanor required Provide financial support to the legal departments, including budgeting and establishing various financial and non-financial targets and metrics, and then managing against those, recommending corrective action where necessary Coordinate with the various administrative functions within the firm, including Finance, Case Management, IT, etc., to facilitate business processes as needed and ensure the legal operations are carried out effectively Coordinate with attorneys to proactively manage matters in accordance with client requirements Partner with FP&A team for various recurring processes, including but not limited to annual budgeting, monthly P&L analysis, and recurring reporting Utilize profitability models for evaluating and recommending changes to new and existing fee arrangements, and to build client relationships aligned with firm strategy Assist with projects to streamline processes as they relate to finance, accounting, billing, and various other firm functions Develop a strong understanding of the Firm's business intelligence software, including Qlik Sense and SAP Business Objects, and leverage those tools to improve and automate reporting and analytics Assist integration efforts for lateral acquisitions related to onboarding of clients, matters, rates, etc. Perform ad hoc analysis and various projects as needed by department/practice chairs, attorneys, directors, managers, and others
    $58k-66k yearly est. Auto-Apply 60d+ ago
  • Branch Operational Support (Help Desk)

    First National Trust Company

    Operations analyst job in Hermitage, PA

    Primary Office Location:4140 East State Street. Hermitage, Pennsylvania. 16148.Join our team. Make a difference - for us and for your future. Branch Operational Support Representative Department: Retail Support Reports To: Supervisor, Retail Support Position Overview: The Branch Operational Support Representative plays a vital role in supporting branch operations by resolving complex issues and ensuring consistent communication across the organization. This position provides expert assistance to frontline and Bank-wide staff via the HELP Line and department mailbox, offering guidance on ARGO and other systems. The role also contributes to special projects and supports initiatives impacting physical branch operations. Primary Responsibilities: Frontline Support: Provide timely, courteous assistance to customer-facing and internal staff through the HELP Line and department mailbox. Offer functional guidance on ARGO and related systems, troubleshoot issues, and escalate or redirect inquiries as appropriate. Branch Operations Support: Support activities related to branch openings, consolidations, closures, and acquisitions. Coordinate with vendors, arrange cash logistics, update access to services such as Wells Fargo Foreign Currency Exchange, and provide training on equipment like cash recyclers. Branch Risk & Compliance Liaison: Act as a resource for branch staff to resolve issues related to Beneficial Ownership, Customer Identification Program (CIP), and compliance with operational procedures. Review and validate customer documentation such as Powers of Attorney, Trust Agreements, Letters of Authority, and business entity documents.Identify, report, and manage risks in accordance with F.N.B. Corporation's risk management framework. Ensure compliance with all regulatory requirements and internal policies. Project Participation: Contribute to departmental and cross-functional projects as assigned, ensuring timely and accurate completion of tasks. Position Title: Retail Support Representative Business Unit: Retail Operations Reports to: Supervisor of Retail Support Position Overview: This position is primarily responsible for assisting with complex branch issues and ensuring consistency of information through answering calls and emails presented to the department via the HELP Line and department mailbox respectively. The incumbent is also responsible for projects that are assigned to the department. Primary Responsibilities: Provides timely and courteous assistance to customer-facing and other Bank-wide staff through the HELP Line and department mailbox by answering rotation queue telephone calls and emails respectively. Answers questions, provides functional guidance with Premiere Teller and other system actions, researches situations and escalates issues or redirects to another support department. Acts as liaison to branches to resolve issues such as Beneficial Ownership, CIP and compliance with operational procedures. Reviews customer documentation such as POAs, Trust agreements, Letters of Authority, required business documentation, etc. Assists in training for customer-facing staff and Bank-wide employees by developing hand-out materials to include screen shots and visuals for product and new software training, drafting communications regarding product, procedure or software for Retail Bank or Bank-wide distribution. Assists in activities affecting physical branches such as de novos, consolidations, closings and branch acquisitions, including contacting vendors, arranging cash deliveries and pickups, updating access to Wells Fargo Foreign Currency Exchange, training on cash recyclers or other equipment as directed by Supervisor of Retail Support. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 1 Skills Required to Perform the Primary Responsibilities of this Position: Excellent customer service skills Excellent communication skills, both written and verbal Detail-oriented Ability to work and multi-task in a fast paced environment Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Experience in Premier Teller, Business Process Manager, Web Director or banking support beneficial, but not required Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $47k-69k yearly est. Auto-Apply 47d ago
  • Engineering Network Operations Analyst

    GE Aerospace 4.8company rating

    Operations analyst job in West Chester, PA

    SummaryThe Engineering Network Operations Analyst - Data & Reporting supports operational excellence through high-quality analytics, visualization, and standardized reporting that enable effective financial tracking, Long Range Forecasting, Strategic Workforce Planning, KPI management, and lean execution. This role helps build Spotfire dashboards and other visual tools, facilitates Daily Management Rhythms, supports Kaizen events, tracks action plans, and contributes to Flight Deck execution to improve Safety, Quality, Delivery, and Cost.Job Description Roles and Responsibilities Financial Analytics and Long Range Forecasting Help build and maintain models and standardized reports for monthly/quarterly financial and hours tracking, variance analysis. Partner with Finance, Operations and Doing teams to facilitate Long Range Forecasting process and identify areas for improvement and training. Strategic Workforce Planning Consolidate headcount demand/supply, skills mix, and hiring pipeline data; support scenarios and gap-to-plan analyses. Maintain workforce dashboards and cadence reporting with actionable insights. KPI Tracking and Reporting Define, validate, and publish operational KPIs with clear data lineage and calculation logic. Create automated, refreshable reports and scorecards with drill-through to root-cause views. Spotfire Dashboards and Visual Analytics Support design, develop, and sustainment of Spotfire dashboards; integrate data from systems of record, planning, HR, and finance sources. Implement standards for version control, documentation, and stakeholder training/adoption. Daily Management Rhythm (DMR) Facilitate DMR boards and huddles; ensure data timeliness, and clear actions/owners/dates. Drive problem escalation paths and close-loop action tracking. Lean, Kaizen, and Flight Deck Execution Prepare data packs and value stream visuals for Kaizen events; quantify baselines, targets, and benefits. Support standard work for metric reviews, help enable tiered accountability, and maintain action logs until sustainment. Contribute to Flight Deck execution by aligning metrics to business priorities and SQDC outcomes. Data Quality and Governance Establish controls for data accuracy, completeness, and timeliness; remediate data defects and stabilize pipelines. Document data definitions, transformations, and business rules. Required Qualifications Bachelor's degree in Engineering, Operations, Supply Chain, Business, Data/Analytics, or related field; or equivalent experience 1-3 years of experience in operations analytics, FP&A support, or business intelligence/reporting. Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. Desired Characteristics Proficiency with Spotfire (preferred) or similar BI tools (e.g., Power BI, Tableau) Strong SQL skills and comfort working with large datasets; experience with data modeling Solid Excel skills (pivot tables, lookups, conditional logic) Familiarity with lean principles (Kaizen, standard work, visual management) and daily management systems Strong communication skills; ability to translate complex data into clear operational insights and actions Experience with ERP data (e.g., SAP, Oracle) and HR/finance systems Python or R for analytics/automation; Git for version control Basic understanding of forecasting methods and workforce planning concepts Prior participation in Kaizen events and metric standardization initiatives Exposure to Flight Deck, Hoshin/strategy deployment, or tiered accountability systems This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)). Additional Information GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes
    $60k-74k yearly est. Auto-Apply 4d ago
  • Project Analyst

    Lincoln University 4.1company rating

    Operations analyst job in Pennsylvania

    Job Title: Project Analyst Classification: Professional Division: Academic Affairs Department: Information Technology Reports To: Chief Information Officer (CIO) FLSA Status: Salaried, Exempt JOB SUMMARY: This position supports the Chief Information Officer (CIO) in the coordination of information technology (IT) projects that span the entire central IT organization and the campus community. Assists with the handing of confidential and sensitive matters. Uses independent judgment Identifies and participates in the evaluation IT operational process pertinent to objectives of the overall activity. Interacts with IT management and administrators within the university and, as appropriate, within industry and government, to represent and promote the development of strategic programs on a project coordination basis. Assists in managing project execution to ensure adherence to budget, schedule, and scope. ESSENTIAL DUTIES & RESPONSIBILITES: Assists in the development or updating of project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing. Monitor or track project milestones and deliverables. Assists with procurement and tracking of IT hardware and software along with processing invoices ensuring that deliverables meet functional and quality requirements within established parameters Provides oversight on switchboard and IT communication operations. Monitors and analyzes all inbound an outboard call activity trends related customer interactions. Monitors client support requests and independently audits all requests to ensure quality assurance along with established service level agreements. Monitors resources allocation and staff scheduling. Under general supervision and partnership, analyze project requests, understand business requirements, and explore options for implementation of project requests. Provide high-level estimates of the costs of implementing the project request. Provide recommendation on the plan for installation of a new technologies and modification of a new processes. Obtains quotes and assists with processing invoices for items needed for approved projects. Prepare project status reports by collecting, analyzing, and summarizing information and trends. Identifies policy and procedure gaps and develops plans to address them. Assist with portfolio management processes and reports. Other duties as assigned by CIO. Classification Summary & Standard Duties: Ensures that all schedules are effectively communicated to meet required organizational milestones. Drafts, reviews, finalizes, and submits project status reports and ensures that documentation are complete. Completes technical duties related to operating and administering projects that affect the status and successful completion of various organizational activities. Resolves problems in areas of systems, applications, and equipment through comprehensive review and planning. Ensures that all schedules are effectively communicated to meet required organizational milestones. Drafts, reviews, finalizes, and submits project status reports and ensures that documentation is complete. Completes technical duties related to operating and administrative projects that affect the status and successful completion of various organizational activities. Conducts final walk through and turnover processes. May be required to coordinate with a few technicians or others who assist in specific assignments. Performs miscellaneous job-related duties as assigned. ` QUALIFICATIONS: Knowledge and understanding of principles, procedures, regulations, and standards applicable to the job. Understanding of the University's mission, vision and goals. Demonstrated skills in delivering superior customer service along with short- and long-term planning; problem analysis and resolution; report preparation; interpersonal and organizational communication, both oral and written. Ability to pay close attention to detail along with developing and maintaining effective working relationships; maintain accurate and orderly records; use independent judgment and initiative; organize and direct activities. EXPERIENCE: 3-5 years of required experience directly related to the standard duties as outlined. PHYSICAL DEMANDS: Moderate lifting up to 20 pounds as frequently as needed to move objects; dexterity to write and manipulate computer keyboard and mouse; ability to hear and speak clearly; and body mobility to stoop, kneel, and bend and reach. WORK ENVIRONMENT: Work is primarily performed in a university campus environment and requires a flexible schedule including evening and weekend work. Travel for administrative work is expected. The employee is subject to inside environmental conditions: protection from weather conditions but not necessarily from temperature changes. Lincoln University is an equal opportunity employer and encourages women, people of color, individuals with disabilities, and veterans to apply The University is committed to enriching its educational experience and its culture through the diversity of its faculty, administration, and staff.
    $57k-69k yearly est. 60d+ ago
  • APPLICATIONS ANALYST II - EPIC GRAND CENTRAL

    Cooper University Health Care 4.6company rating

    Operations analyst job in Pennsylvania

    About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. #LI-CU1 Short Description We are excited to have an opportunity for a new team member at Cooper focused on all things Patient Access. We have a team of talented, collaborative and supportive team who support the patient experience here at Cooper University Hospital. We are looking for a seasoned analyst who would be responsible for: - Epic System Implementation and Maintenance: Configuring and customizing the Epic system to meet the specific needs of the organization. - Workflow Analysis: Understanding and optimizing healthcare workflows to ensure efficient use of the Epic system. - Stakeholder Facilitation and Collaboration: Working closely with clinicians, administrators, and IT teams to gather requirements, educate on best practices, and design solutions. - Patient Champion: Keeping the patient experience first and foremost in all that we do. - Organization Champion - speak up, share ideas, and best practices on processes we could improve upon internally. - Must haves: o Ability to work independently o Ability to communicate effectively o Attention to detail. o Mad Epic skills around all things Grand Central and Prelude. Experience Required - Experience required: 3-5 years' experience required - Experience Preferred: Epic Gand Central and Prelude Certification. - Experience with Patient Transport, Bed Planning, Patient and Facility Location Tracking, Environmental Services, Transfer Center, Predictive Analytics, Capacity Command Center, Integration with other Epic modules - Prelude and Cadence and Utilization Reports & Analytics. Education Requirements Bachelors preferred Business, Data Analytics, Information Technology/Systems, Healthcare preferred. 3-5 years relevant clinical, certification, and/or technical experience will be considered in lieu of degree. License/Certification Requirements Preferred RN, PT, OT, MA, LPN. Healthcare experience in hospital, medical practice, or health system. Epic Grand Central/Prelude certification preferred Special Requirements Excellent written and verbal communication. Ability to effectively translate IT terminology and processes with key stakeholders. Strong customer service skills. Ability to multitask in high pace work environment.
    $80k-106k yearly est. 2d ago
  • Business System Analyst

    Mastech Digital 4.7company rating

    Operations analyst job in Pittsburgh, PA

    Must Have Atlassian products (Confluence & Jira) Dynatrace - dashboard monitoring Microsoft Office Suite Postman & SoapUI ServiceNow Team collaboration Understanding of Agile software delivery and methodologies processes Flex Skills/Nice to Have: Experience working between a Product Owner or Product Manager and Development staff. Experience working with Architecture and Design teams. Experience in maintaining and organizing team backlogs. Experience in roadmap building and milestone tracking. Experience in release planning and delivery forecasting. Roles and Responsibilities: Lead in gathering and translating business requirements into clear, concise user stories and acceptance criteria. Interfacing with High-End stakeholders. Collaborate closely with development and testing teams, ensuring seamless communication and alignment throughout the project lifecycle. Capturing detailed notes, sharing out action items, managing boards, creating and managing delivery schedules. Supporting data migration from First Bank as the information comes to the client. Dive deep into backlog refinement and prioritization activities, shaping the roadmap for project delivery. Contribute expertise to process improvement initiatives, driving efficiency and effectiveness in our Agile practices. Coordinate release management activities, including scheduling releases and ensuring documentation is up to date. Utilize ServiceNow for ticket tracking and release management, providing timely resolution of issues, requests, and releases. Soft Skills: Comfortability in leadership, delegation, negotiation, influence and persuasion. Comfortability in presenting and facilitating high stake communications and change. Comfortability and Experience in driving change management and process improvement. Education/Certifications: Bachelors required, Management Information Systems, Business Degree in Technology, etc
    $63k-83k yearly est. 2d ago

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Top 10 Operations Analyst companies in PA

  1. SEI LLC

  2. SIG Medical

  3. Susquehanna International Group

  4. SEI Investments

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  7. Blue Cross & Blue Shield

  8. Federated Hermes, Inc.

  9. The PNC Financial Services Group

  10. Bank of America

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