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Operations analyst jobs in Portland, ME

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  • Operations Business Analyst - Finance Enablement

    UNUM Group 4.4company rating

    Operations analyst job in Portland, ME

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: * Award-winning culture * Inclusion and diversity as a priority * Performance Based Incentive Plans * Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability * Generous PTO (including paid time to volunteer!) * Up to 9.5% 401(k) employer contribution * Mental health support * Career advancement opportunities * Student loan repayment options * Tuition reimbursement * Flexible work environments * All the benefits listed above are subject to the terms of their individual Plans. And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary: This position is responsible for leading the business analysis effort for business initiatives/projects of a specified operational area that are mid to large in size with a high level of complexity. This position is responsible for working with the agile team and key leadership roles to generate dialogue with organizational partners that facilitates value-driven decision making and prioritization. Employees at this level are expected to use advanced elicitation techniques with little to no oversight to assess and define current state processes, determine requirements and deliver data-driven recommendations for target state. They understand agile ways of working and the deliverables associated with each stage of a mid to larger size initiative. They use innovative and critical thinking skills applied to business process and needs to ensure digital infrastructure meet business value. Principal Duties and Responsibilities * Lead, facilitate and drive large, highly complex and/or cross functional requirement elicitation and validation sessions by working with organizational partners to ensure a complete, correct, prioritized, unambiguous, verifiable and comprehensive collection of requirements. * Determine appropriate requirement elicitation technique(s). Meet broad and/or cross functional business vision/needs by asking questions, offering alternatives and exploring all sides of an issue to understand the true business need. * Document procedures and create operational readiness plans. * Understand the purpose of business functions; including most significantly, the processes through which work is accomplished and value delivered. * Assist with project management gaps, including developing project plans, conducting agile ceremonies, and ensuring timely turnover of deliverables. * Develop moderate to complex prototypes to help visually illustrate requirements. * Identify, analyze and drive resolution of large, complex problems while partnering with project management team to influence final solutions. * Pull together data from multiple disparate sources, analyze; assess impacts when a change is proposed to a system and put together a cohesive solution/presentation/next steps that integrates into the big picture for the current project and the company's strategic direction. * Think beyond the current project and envision how the solution being developed could be leveraged for future endeavors. * Own and guide the process of effectively translating complex business, system or non-functional requirements into clear, concise, traceable functional requirements and documenting them in a comprehensive repository within the business requirements document/functional specification document. * Manage, lead, and participate in discussions and documents meetings. Clearly articulate and/or present difficult, complex, multi-faceted ideas and information and respond to questions from functional and cross-functional groups at all levels within the organization * Use established cooperative, productive working relationships across the organization to influence, negotiate and recognize/resolve potential conflict/challenging situations in advance. * Organize efficiently, with appropriate sense of urgency to meet deliverables on time; delegates/drives others to act, notifies management when schedule cannot be met; recommend and implement alternatives/solutions to minimize delay. #LI-AF1 ~IN1 * Teach/mentor junior analysts on basic and advanced elicitation techniques and how to develop simple to advanced artifacts as well as delegates tasks and shares general information to help build their skills. * May perform other duties as assigned. Job Specifications * Bachelor's degree or equivalent experience * 4+ years of systems and business analysis experience * Extensive/superior/proven knowledge of: * Requirement gathering, work decomposition, change management processes * Project management process * Agile methodology and ways of working * Strong ability to understand technical vernacular and have intelligent conversations with organizational partners to translate business needs into technology solutions that can be implemented * Basic to advanced understanding of databases and SQL * Extensive experience estimating business efforts and acting as a business liaison on mid to long-range planning and analysis sessions for large, complex, and/or cross-functional projects * Gather, track, and analyze data sources for process that require a substantial technical understanding * Self-starter, adapts and works effectively within a rapidly changing business and technical environment * Strong mentoring skills * Understands team dynamics - what works/what doesn't * Ability to deal with ambiguity on large and complex projects and able to coach other BA's and/or SME's through ambiguous project situations * Demonstrated ability to promote the benefits of change and act as a catalyst for change within the organization * Effective facilitation skills to drive requirement sessions and conduct presentations to large groups of individuals at all levels within the organization * Positive, professional and confident in resolving issues and negations with other areas. * Highly effective communication skills, both verbal and written. Through effective diagnosis, apply appropriate communication mediums (e-mail, conference calls, PowerPoint, Microsoft Office, Microsoft Visio, etc.) to achieve intended goal. * Possess strong listening and comprehension skills. * Excellent consultative and advisory skills Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $63,500.00-$120,000.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $63.5k-120k yearly Auto-Apply 4d ago
  • Operational Excellence Intern

    Ensign-Bickford Industries 4.1company rating

    Operations analyst job in Portland, ME

    This opportunity is located within our EnviroLogix business that develops and manufactures testing solutions for detecting GMOs, mycotoxins, plant pathogens, natural toxins and chemical contaminants in multiple agricultural matrices.Click here to learn more. Job Description EnviroLogix is seeking motivated and detail-oriented Operational Excellence Interns to support key initiatives that drive continuous improvement across our site, located in Portland, Maine. This internship offers a unique opportunity to gain hands-on experience in Kaizen Fundamentals, process optimization, and team facilitation while contributing to strategic business priorities. Key Responsibilities: Participate in the planning and execution of process improvement initiatives across the business. Contribute to Kaizen and problem solving events and waste walks focused on identifying and eliminating inefficiencies. Document and present findings, recommendations, and outcomes to improve efforts. Collaborate with cross-functional teams to enhance operational efficiency. Help build and sustain visual management tools including Daily Boards, Standard Work, and action trackers. Document and present findings, recommendations, and outcomes to improve efforts. Requirements Qualified candidates will be enrolled in a Bachelor's or Master's degree program, preferably in Science, Manufacturing, Engineering, Business or another related field. Demonstrate strong analytical and process-oriented mindset Exhibit excellent communication and interpersonal skills Express interest or experience in Lean, Kaizen, or operational excellence methodologies Demonstrate an ability to work independently and as part of a team Comfortable facilitating discussions and leading small groups Curious, proactive, and eager to learn As an EBI Intern, you will: Work on robust projects that prepare you for a full-time opportunity after graduation Practical experience in operational excellence and Kaizen methodologies Exposure to real-world business challenges and strategic initiatives Mentorship from experienced professionals Opportunities to lead and contribute to impactful projects Receive competitive pay for your contributions Showcase your project outcomes to leadership at the end of the summer Participate in career development discussions Socialize through teambuilding and networking events Learn more about career opportunities across our businesses EnviroLogix is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status.
    $34k-43k yearly est. Auto-Apply 60d+ ago
  • Analyst IV IT Solutions Delivery - HR/Payroll Systems

    Delhaize America 4.6company rating

    Operations analyst job in Scarborough, ME

    Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. The Solutions Delivery Analyst IV role is designed to serve as a lead technical subject matter expert for assigned systems, services, or applications they deliver & support for specific functional areas. This role will lead Solution Delivery execution of mid to large-sized IT initiatives in partnership with the business driving value for Ahold Delhaize USA & our Brands. In addition to delivering new and innovative solutions for the business, this role will provide complete third level production support, engage with engineers on as needed basis, follow up to ensure all business services are operationally stable, monitor supplier performance and execution. In addition, in this role the Solution Delivery Analyst IV is responsible for making long-term recommendations for operational improvements and overseeing implementation of those recommendations to improve overall system stability for identified functional areas. This role is responsible for providing high quality technical support including knowledge updates, configuration and routine application updates, application patch management and overall continuous improvement expectations. Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC; Scarborough, ME; Carlise, PA; Quincy, MA, and Mauldin, SC. Applicants must be currently authorized to work in the United States on a full-time basis. Duties & Responsibilities: * Lead Technical SME for systems, services and applications ranging from simple to most complex for an identified functional area. * Coaches and mentors other members of the functional area to increase overall technical knowledge within the organization * Responsible for leading primarily mid-to-scale projects including driving the below listed activities: * Assist the PMO in resource management allocation and budget management associated with assigned project delivery * Translating business needs identified by either the business and/or production owners into either agile stories or waterfall business requirements. * Partners with Solution Engineers in building out technical specifications that will deliver on identified business requirements and outcomes * Works with the business and Quality Assurance in building out test cases/matrices that will ensure proper testing of solutions prior to production deployment * Execute assigned tasks during System Integration Testing, record passed test cases, provide detailed documentation on failed tests and re-execute tests as needed. * Work with Solution Engineers on failed test cases and any changes to technical specifications needed to meet solution outcomes * In partnership with Service Delivery complete RUN Book Documentation and prepare for production support turnover * Participate in Solution Implementation & Post Production Hyper Care Support * Responsible for and drives all third level technical support for application and systems services for a specifical functional area * Technical Support SME for the identified service or application and serves as the technical resolver and knowledge provider. Coaches and mentors lower-level Solution Delivery Analysts on a frequent basis. * Accountable and responsible for performance to deliver on technical support needs and service level expectations. Manages support relationship for mid to large-size software relationships. * Responsible for engagement with Engineers and Product Teams to ensure solution delivery and operational support needs are met and responsible for all technical engagement with senior SMEs and team * Leads root cause analysis on complex issues and recommends and implements opportunities for continuous performance improvement of systems including through s * Partners with Engineers, Product Teams, and business groups to deliver standard to complex configuration changes and routine Operational changes for the services/applications within established standards * Leads efforts to determine integration needs, design improvements, and design patterns with Engineers, Developers, Suppliers, and Product teams * Responsible for identifying and driving end to end proactive improvement through monitoring tools integration, continuous improvement activities and reporting on service availability * Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed. Qualifications: * Bachelor's degree in Computer Science, CIS or related (or equivalent related work experience) * 5 or more years of experience in relevant job or field of technology. Experience in an advanced role or technical capacity. Experience, directly or indirectly, guiding, mentoring or training members in relevant technologies, capabilities or skills * Experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills * Masters the use professional concepts and functional expertise * Takes on mid-to-large projects from start to finish and works independently on these efforts with minimal direction required, * Works on complex problems where analysis of situations or data requires a review of a variety of factors * Possess an innate desire to produce quality work * Has the desire and ability to trace issues to their source-even when those issues lie outside the boundaries of the code, * Exercises judgment within defined procedures and practices to determine appropriate action Preferred Qualifications: * Master's degree in relevant field of study * Additional training or certifications in relevant fields of study * Experience in Agile teams and Product/Platform based operating model. * Experience in leading teams or advancing technical capability in teams. * Experience in retail or grocery preferred ME/NC/PA/SC Salary Range: $92,640 - $138,960 IL/MA/MD/NY Salary Range: $106,480- $159,720 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. #LI-Hybrid #LI-NG1 At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
    $106.5k-159.7k yearly 29d ago
  • Operational Excellence Intern

    Envirologix 3.9company rating

    Operations analyst job in Portland, ME

    Join EnviroLogix and you'll be a part of a team that is pushing diagnostic boundaries forward in the life science laboratories, grain markets and the food supply chain. We value the diverse knowledge and experience of all team members and seek cross-functional teams at every level. From the beginning, our motivation has been to create breakthrough diagnostic technologies, seeking innovative ways to help customers solve their problems. The drive to pioneer advancements continues today, as we develop smart, simple diagnostic technology. Job Description EnviroLogix is seeking motivated and detail-oriented Operational Excellence Interns to support key initiatives that drive continuous improvement across our site, located in Portland, Maine. This internship offers a unique opportunity to gain hands-on experience in Kaizen Fundamentals, process optimization, and team facilitation while contributing to strategic business priorities. Key Responsibilities: Participate in the planning and execution of process improvement initiatives across the business. Contribute to Kaizen events and waste walks focused on identifying and eliminating inefficiencies. Document and present findings, recommendations, and outcomes to improve efforts. Collaborate with cross-functional teams to enhance operational efficiency. Help build and sustain visual management tools including Daily Boards, Standard Work, and action trackers. Document and present findings, recommendations, and outcomes to improve efforts. Requirements Qualified candidates will be enrolled in a Bachelor's degree program, preferably in Science, Manufacturing, Engineering, Business or another related field. Demonstrate strong analytical and process-oriented mindset Exhibit excellent communication and interpersonal skills Express interest or experience in Lean, Kaizen, or operational excellence methodologies Demonstrate an ability to work independently and as part of a team Comfortable facilitating discussions and leading small groups Curious, proactive, and eager to learn As an EBI Intern, you will: Work on robust projects that prepare you for a full-time opportunity after graduation Practical experience in operational excellence and Kaizen methodologies Exposure to real-world business challenges and strategic initiatives Mentorship from experienced professionals Opportunities to lead and contribute to impactful projects Receive competitive pay for your contributions Showcase your project outcomes to leadership at the end of the summer Participate in career development discussions Socialize through teambuilding and networking events Learn more about career opportunities across our businesses EnviroLogix is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status.
    $28k-35k yearly est. Auto-Apply 60d+ ago
  • Field Operations Intern (Summer 2026)

    Consigli Construction 3.1company rating

    Operations analyst job in Portland, ME

    Job Description Employment Type: Intern Division: Field Operations Department: Field Operations The Field Operations Intern supports Superintendents and Project Managers by assisting with safety program administration, quantity tracking, schedule analysis, and job site documentation. This role offers hands-on experience in field coordination, schedule management, and construction quality within a dynamic construction environment. Responsibilities / Essential Functions Support the administration of the project safety program to ensure a safe and compliant work environment. Provide technical assistance by interpreting contract drawings, submittals, and project documentation. Assist the assistant superintendent, superintendent, and project manager with daily and weekly activities, including preparing daily reports, conducting safety walks, compiling quantity reports, and updating project schedules. Develop a clear understanding of the overall project schedule, including critical path analysis. Review and contribute to the short-term planning process to ensure project milestones are met. Participate in the quality assurance program by attending meetings, performing site inspections, and verifying materials for compliance with project specifications. Coordinate subcontractor activities to support adherence to project timelines and safety requirements. Maintain project documentation such as daily logs, RFIs, and submittal tracking to support effective communication and record-keeping. Monitor onsite material deliveries and inventory to facilitate uninterrupted project progress. Participate in project team meetings, communicating updates, challenges, and potential solutions. Observe and report site conditions that could impact schedule, cost, or safety. Utilize construction management software and tools to accurately track and update project information. Key Skills Strong written and verbal communication skills to clearly convey information and coordinate with team members, clients, and subcontractors. Demonstrated interest in construction management and the construction industry. Proactive problem-solving abilities with an analytical mindset and excellent attention to detail for tracking schedules, quantities, and quality inspections. Effective time management and prioritization skills to handle multiple tasks and meet deadlines in a fast-paced environment. Strong organizational skills to manage project documentation and communications. Ability to work independently and collaboratively within team environments. Adaptable and eager to learn, with a team-oriented approach to support multiple stakeholders and address site challenges proactively. Required Experience Currently pursuing a Bachelor's degree in Construction Management, Engineering, or related field; preference for Civil Engineering or construction-focused programs. Basic knowledge of construction site safety standards, practices, and protocols. Proficient in Microsoft Office Suite (Excel, Word, Outlook) with aptitude for learning construction management software. Ability to read and interpret construction drawings, submittals, and technical documents. Strong organizational skills for managing documentation and reporting. Basic understanding of construction scheduling, including critical path method (CPM) concepts.
    $28k-35k yearly est. 14d ago
  • Internship & Co-Op Program

    Sebago Technics 4.1company rating

    Operations analyst job in South Portland, ME

    Internship Description Ignite your future with Sebago Technics' Internship & Co-op Program! Whether your passion is Civil Engineering, Transportation, Land Surveying, Landscape Architecture, CAD Design, Environmental Services, or Entitlements/Permitting, this is your chance to do more than just learn-you'll contribute, create, and leave your mark on projects that shape communities. At Sebago, internships aren't about busy work. You'll be embedded in real projects from day one, working alongside engineers, surveyors, scientists, permitting specialists, CAD designers, and landscape architects who want to see you succeed. Here, your work matters, your ideas are valued, and your contributions are seen in the projects we deliver to clients and communities. What You Can Expect Hands-On Experience: Tackle meaningful work with direct impact. Mentorship That Matters: Learn from seasoned professionals invested in your growth. Team Collaboration: Be part of a supportive, creative, and inclusive culture. Professional Development: Participate in lunch & learns, networking opportunities, and a group project to showcase your skills. Real Career Insight: Explore what your career path looks like-start to finish. Why Sebago Technics? We're a 100% employee-owned company, which means every person here is invested in our success. We pride ourselves on our welcoming, high-energy culture and our commitment to professional and personal growth. This is more than an internship. It's a chance to grow your skills, expand your network, and be part of something extraordinary. Program Details Timeline: Early June - Mid August (10 weeks) Schedule: Full-time, M-F, 8am-5pm Available Positions: Civil Engineering, Survey, Landscape Architecture, CAD, Transportation, Entitlements/Permitting, and more Application Process Applications Accepted: Now through early winter Interviews: Scheduled in early winter Selection: Competitive process - we encourage interested applicants to apply early and put their best foot forward Requirements Must be a current college student in good standing.
    $41k-47k yearly est. 60d+ ago
  • Inventory Analyst

    Maine Oxy 3.9company rating

    Operations analyst job in Auburn, ME

    First, here's what we're not: Maine Oxy isn't the typical corporate employer whose leaders lecture employees about what the company culture is, only to have you witness these same leaders act differently. In truth, company cultures are defined by the actions of a company's senior leadership. Does your employer's leadership act like their words? Maine Oxy can't be untrustworthy like that. Why? Because Maine Oxy is a family-owned company. Our company decisions come with heart because at the end of the day it's personal to all humans in our organization. Corporate environments don't have to care about the human aspect of their employees because there's no family involved in "the bottom line". What does Maine Oxy do? We're more than Propane! Maine Oxy is on a life-saving mission to provide high-quality specialty gases that already make a daily impact on your life! We're the provider of Oxygen for our local veterinary and medical offices, we're the provider of Carbon Dioxide for our local breweries, we're the provider of Helium for everyone's birthday parties, and we're the provider of Acetylene for our local welders and metal fabricators. All 300 of us at Maine Oxy are genuinely kind individuals who get to experience true collaboration. We can rely on integrity from each other, and we work in peace because of our inclusive safety program. The work is challenging for valid reasons, but it is rewarding, and the science of it is really cool! Ready to be part of a place where your contributions directly impact lives? If you're confident about your skills and abilities and want to make a real difference in your community, we'd love to welcome you to our team! Position Summary An Inventory Analyst is responsible for monitoring and analysis of inventory levels across warehouse and store locations. The role involves conducting regular cycle counts, audits, and reconciliation with warehouse and store personnel. Inventory Analysts are also responsible for developing and maintaining inventory reports and other dashboards for key stakeholders to allow them to make timely business decisions. They often participate in cross-functional projects to improve efficiency, profitability, and customer service. Additionally, they may collaborate across departments to ensure efficient inventory management. This role requires strong technical proficiency, analytical thinking, and excellent communication skills to collaborate across departments. The ideal candidate is highly organized, proactive, and capable of managing both daily tasks and strategic projects that drive company performance. Essential Duties and Responsibilities (Inventory Analyst): * Addresses inventory challenges effectively and escalate issues in a timely manner. * Tim's Updating (part maintenance, serial number maintenance, inventory adjustments, etc.). * Manage the blanket order process and Demo items from vendors. * Work with key stakeholders to understand inventory adjustments and fluctuations. * Managing stock levels to prevent shortages or excess inventory. * Maintain the Inventory Adjustments on SharePoint. * Coordinate all cycle counts, ensuring that all items are inventoried a minimum of four times per year. * Monitor and analyze inventory levels across warehouses, stores, and distribution centers. * Assist with forecasting inventory requirements based on historical data, sales trends, and seasonal factors. * Coordinate with procurement, sales, and operations teams to align supply with demand. * Identify slow-moving or obsolete inventory and propose solutions for reduction. * Conduct regular audits and reconcile physical stock with inventory management systems. * Develop and maintain inventory reports and dashboards for key stakeholders. * Support inventory planning and replenishment strategies. * Ensure compliance with internal policies and regulatory requirements related to inventory control. Recommend process improvements to enhance inventory accuracy and efficiency. Knowledge, Skills and Abilities: * Intermediate skills with Microsoft Office applications, including Excel and Word are preferred * Ability to manage multiple projects and participate in driving to timely completion * Understanding of the inventory processes and cycle counting best practices * Effective communication skills to interact with cross-functional teams * Strong analytical, problem solving, written and verbal skills * Ability to work independently while also collaborating effectively across departments Education: * Bachelor's degree in business administration, or related field (preferred). * Previous experience in an inventory analyst or buyer role will be considered Physical Requirements: * While performing the duties of this job, the employee is regularly required to see, speak, and hear. * Frequent sitting, standing, walking, using hands to finger, handle, or feel; reach with hands and arms; may stoop, kneel, or crouch. * Occasionally lift and/or move up to 50 pounds Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Referral program * Retirement plan * Vision insurance Schedule: * 8 hour shift * Day shift Work Location: In person
    $67k-90k yearly est. 33d ago
  • Lead Analyst - ISSO

    Maximus 4.3company rating

    Operations analyst job in Portland, ME

    Description & Requirements The Maximus Lead Analyst (ISSO) will work directly with the Maximus ISO Federal Director to identify and manage implementation of security policies, standards, and procedures that support customers with federal requirements to include FISMA, applicable FAR Clauses, Executive Orders, and OMB's specific to systems assigned. The primary role of the ISSO will be the oversight of implementation of FedRAMP Moderate controls for Maximus FedRAMP systems and the management, and administration of a System Security Plan (SSP) to include all required artifacts needed for ATO continuous monitoring in accordance with agency specific and contractual requirements. This role will support the primary ISSO for Maximus Cloud. *Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below: Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Responsible for ensuring information security for an assigned area of Business/Project focusing on key areas of risk, as outlined in the Information Security policy, under the direction of the Information Security management team. - Conduct Information Security risk assessments and compliance evaluations for infrastructure and application assets within required timeframes and to industry standards and regulatory specifications. - Ensure controls are properly and fully implemented to address identified Information Security risks for assigned area of responsibility. - Define, create and maintain the documentation for certification and accreditation of each information system in accordance with regulatory requirements. - Lead and support audits and client reviews of security posture; coordinate the collection, review and submission of Information Security deliverables and track the remediation of audit findings and exceptions. - Manage expectations with multiple stakeholders on projects and programs in conjunction with the Information Security team. - Promotion of Information Security awareness through various communication channels within the organization. - Collaborate with the Information Security team members on process improvements, secure design and recertification of MAXIMUS assets. - Create and manage System Security Plan and creation and or validation of all associated artifacts required to maintain FedRAMP ATO and NIST 800-53 compliance to include but not limited to a System Level Continuous Monitoring (SLCM) Strategy, HW/SW lists, Information Flow Diagrams, System Categorization Forms, System Topologies, Configuration Management Plan, Configuration Control Board (CCB) Charter, System and Services Acquisition Plan, System and Information Integrity Plan, System and Communication Protection Plan, Security Assessment and Authorization Plan, Risk Assessment Plan, Program Management Plan, Security Planning, Physical and Environmental Protection Plan, Personnel Security Plan, Media Protection Plan, Identification and Authentication Plan, Contingency Plan, Audit and Accountability Plan, Security Awareness and Training Plan, Incident Response Plan, Access Control Plan, SCRM Plan, Risk Assessment Review (RAR) and Plan of Action and Milestone (POA&M). (50%) - Liaison with Maximus Federal business units, Maximus Corporate business units, system owner, and external stakeholders to ensure all legal and contractual requirements pertaining to cybersecurity, physical security, and Information Assurance are being met. (20%) -Communicate federal requirements to Maximus Information Security Office (ISO) and advise implementation of applicable security controls and hardening standards to governance and technical teams. (10%) - Assist the BISO and ISO Team in the identification and assignment of control owners throughout the organization and continually review controls on organizationally defined periodicities. (10%) - Actively collaborate with Maximus Threat and Vulnerability Management (TVM) Team to ensure applicable technologies are compliant with defined vulnerability remediation timelines and hardening standards via enterprise vulnerability management tools. (10%) Minimum Requirements - Please refer to the additional information section of the job requisition for this opening to determine clearance eligibility required. - Bachelor's degree and 7+ years of relevant professional experience required, or equivalent combination of education and experience. - Bachelor's Degree in Computer Science or related field or the equivalent combination of education, training, or work experience. - 7+ of security or technology related experience. - GSA RMF and A&A Experience desired - Strong understanding of federal requirements to include but not limited to applicable Executive Orders, FedRAMP, FISMA, FIPS, NIST 800-53, NIST 800-60, and NIST 800-65. - Experience developing SSP's and applicable artifacts required for A&A activities. - Experience with STIG compliance. - Experience with vulnerability management and assessment via Qualys, Tenable, Acunetix, and AWS Inspector. - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. - Exercises judgement in selecting methods, techniques, and evaluation criteria for obtaining results. - Networks with key contacts outside own area of expertise. - Develops solutions to a variety of complex problems. - Work requires considerable judgment and initiative. - Ability to communicate technical information in understandable business terms. - Excellent interpersonal skills, presentation skills, and verbal / written communication skills. - Strong customer service abilities required. - Ability to work collaboratively with a broad range of staff. - Skilled in Microsoft Office software including Word, Excel, and PowerPoint. - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. - Ability to execute many complex tasks simultaneously, and work as a team member as well as independently. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 90,000.00 Maximum Salary $ 130,000.00
    $97k-127k yearly est. Easy Apply 4d ago
  • Operations Coordinator

    Encore Fire Protection 3.9company rating

    Operations analyst job in Lewiston, ME

    Who We Are At Encore Fire Protection, we are proud to be the East Coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver a superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. As a result, we are looking for a Service Coordinator for our Lewiston, ME office to step up to the plate and get things done. Our Service Coordinators are our front-line problem solvers and in many cases the voice of reason. They enjoy the fast-paced environment and are masters at assembling the daily schedules of our service business to maximize profitability. Your primary goal will be to provide outstanding customer service while establishing the most efficient schedule for our installation, repair, and service crews. Someone that will excel in this role will have 2-3 years of office experience and has an undeniable desire for growth. Service Coordinators have a very defined track for advancement that can lead to a financially rewarding career in Project Management, Operations Management, Analyst, or Sales. The timeline for advancement is based on the individual's motivation to progress. What you'll be doing: Manage the service delivery schedule for a defined geographic region with up to 10 technicians Maximize daily productivity (revenue) by scheduling work based on your technicians' ability and route efficiency Develop and manage a process for holding your technicians accountable to time and attendance policies as well as your set service schedule Identify areas for process improvement and assist with creating and revising processes, ensuring better efficiency and customer experience Use and promote excellent customer service soft skills What you'll need to do it: College degree or at least 2 years related work experience in a customer service role, project management/coordination, and/or facility services knowledge preferred Interest (and ability) in learning new technology. We work with an industry-specific program called, Service Trade. You will be given basic training on program usage, but it is up to each individual's initiative to develop advanced skills Exceptional interpersonal and persuasion skills Professional, customer-focused approach to completing assignments and representing Encore Knowledge of Maine geography is a definite plus but not required What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. Tools for Success: Access to leading-edge web-based productivity tools. Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-MR1
    $33k-45k yearly est. Auto-Apply 5d ago
  • Development Operations Coordinator

    Andwell Health Partners

    Operations analyst job in Lewiston, ME

    At Andwell, you don't just work here, you belong. Being part of the team at Andwell Health Partners means belonging to a community of people with purpose-dedicated to enhancing the quality of life for those we serve by providing innovative and compassionate health care in the comfort of their homes and communities. As Maine's largest independent nonprofit home and community healthcare organization, we serve individuals and families with home health, hospice, behavioral health, and care management services across the state. Join an award-winning team recognized as a Best Places to Work in Maine, where collaboration, growth, and belonging are part of our everyday culture. What You'll Do: As the Development Operations Coordinator, you'll play a vital role in supporting our fundraising and donor engagement strategies by managing donor data, processing contributions, and coordinating event logistics. Your attention to detail and passion for meaningful work will directly support our mission and community impact. Key responsibilities include: Manage and maintain the donor database: input gifts, maintain records, and generate acknowledgments Ensure data accuracy, integrity, and timely processing of gifts and pledges Create reports, queries, and dashboards to inform fundraising and stewardship efforts Support matching gifts and donor research Assist with fundraising event logistics and manage related data Maintain documentation for major/planned gifts and donor interactions Provide administrative support for the Community Engagement Officer and Development team Help maintain an organized office and shared storage space Maintain confidentiality of donor information at all times What You'll Bring: 3+ years of relevant experience; nonprofit development preferred Experience with donor database systems (e.g., DonorPerfect, Raiser's Edge) 1+ years of fundraising or related administrative experience Strong attention to detail, organizational, and communication skills Proficiency in Microsoft Office Suite A flexible, self-motivated, and mission-driven mindset Bachelor's degree preferred Reliable vehicle, valid driver's license, and proof of insurance required Benefits: Incredibly flexible Health Insurance Plans Education Reimbursement for continued growth Generous Paid Time Off Real opportunities for internal promotion A welcoming workplace culture where you truly belong Equal Opportunity Employer Andwell Health Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. Apply today and help us create a healthier, more connected Maine-one donor, one family, one community at a time.
    $32k-45k yearly est. Auto-Apply 60d+ ago
  • Bus Systems Analyst II

    Procom Services

    Operations analyst job in South Portland, ME

    Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job DescriptionJob #196471 | US - IT - Bus Systems Analyst II | Toronto Dominion Bank Location: 75 John Roberts Rd, Bldg A - South Portland - Maine (UME60) Business Systems Analyst Start DateASAP Business Systems Analyst Assignment Length6 months+ possible extensions up to two years - right to hire Business Systems Analyst Our client is looking for a Business Systems Analyst to join a team that does the modeling and testing within a Risk Modeling group. This team is aiming to build and streamline processes and reduce manual intervention. Business Systems Analyst Job Details Data Management for Model Refinement and Development -Manage the data and information for the model development and refinement and ensure the data extracting activities for the modeling purpose adhere to the Enterprise Risk Data Governance (ERDG) framework. -Design the process and tool to track and analyze the feedback information from override reports, user/lender feedback, validation and audit; prepare the aggregated report based on the feedback information to support the model calibration and tuning activities. -Coordinate data submission to data vendors on a regularly scheduled basis. Ensure that data integrity is maintained throughout the submission. -Ensure that corporate compliance requirements related to the client information are maintained on an ongoing basis. -Model reviews: provide a sample set as needed and summary reports for model review or model development purposes. Default Data Management -Manage the collection and review of non-retail portfolio default data, which involves the BRR data for migration matrices, as well as the calculation of realized losses and realized exposure at default to support the Bank's estimation of Probability of Default (PD), Usage Given Default (UGD), and Loss Given Default (LGD). -Obtain appropriate signoff and ensure data is delivered for upload into the system. -Participate in the special Basel projects related to historical data capture for acquired non-retail portfolios. -Ensure adherence to the Enterprise Risk Data Governance (ERDG) framework and participate in the annual ERDG self assessment. Data Management for Model Validations: -Obtain data from the appropriate override data pull tool -Compare data against the applicable override report, removing inappropriate data -Request through different lines of business any additional data needed for validation efforts (private/public information, country of risk, etc., as outlined by MVM). Review this data once provided to ensure reasonable data integrity. -Review applicable Quality Assurance Testing (QAT) reports, previous validation reports, audit reports, user / lender feedback, etc., to ensure that any previous model-related findings are understood and assessed appropriately -Assess the sampling and data augmentation approaches used by MVM (as applicable) for the validation exercise -Improve the process and design the tool as necessary to make sure the data collection for the model validation is replicable and reusable for the model development. Qualifications Business Systems Analyst Mandatory Skills -Business Analysis -Excellent communication skills -Documentation -Knowledge of Microsoft Word, Excel, PowerPoint -SharePoint -MS-Access -Knowledge of database Reporting tools -SQL NICE TO HAVE -Programming skills in SAS, SQL Server, MS-SQL Server and VBA are desirable -Business objects -Tableau -Crystal reports -Knowledge of commercial and/or corporate lending -Ability to read and interpret balance sheets and other financial statement data -BASEL Additional InformationAll your information will be kept confidential according to EEO guidelines.
    $60k-78k yearly est. 60d+ ago
  • Senior Governance & Control Analyst (US)-Issues Governance

    TD Bank 4.5company rating

    Operations analyst job in Portland, ME

    Jacksonville, Florida, United States of America **Hours:** 40 **Pay Details:** $72,280 - $108,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Governance & Control **Job Description:** The Senior Governance & Control Analyst-Issues Governance provides specialized business governance and control guidance and support for a business or functional area and implements policies/processes and/or initiatives to meet business governance and control objectives. May provide complex reporting, analysis, testing and assessments at the functional or enterprise level and is generally a lead or SME for a given area/function. **Depth & Scope:** + SME level professional role requiring in-depth business knowledge/expertise in own domain/field of specialty and working knowledge of broader related areas + Integrates the broader organizational context into advice and solutions within own area + Understands a certain aspect of the industry, competition and the factors that differentiate the organization + Applies best practices to implement process, product or service improvements + Leads projects of moderately to complex risk and resource requirements; may lead end-to-end processes or functional programs + Contributes to setting standards within area of expertise + Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders + Uses advanced methods to contribute to new solutions and recommend standards against which others will operate + Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels + Works independently as a SME or lead and guides others within area of expertise **Education & Experience:** + Undergraduate degree preferred + Broad and deep knowledge of business and risk and control environment + 5+ years of relevant experience + Proficient knowledge of governance, risk and control procedures, strategies & tactics + Proficient Knowledge of current and emerging trends + Skill in mentoring/ coaching others + Skill in using analytical software tools, data analysis methods and reporting techniques + Skill in using computer applications including MS Office + Ability to communicate effectively in both oral and written form + Ability to work collaboratively and build relationships + Ability to work successfully as a member of a team and independently + Ability to exercise sound judgment in making decisions + Ability to analyze, research, organize and prioritize work while meeting multiple deadlines + Ability to process and handle confidential information with discretion **Preferred Qualifications:** + Experience in Governance and Control risk + Experience in Issues Governance/Management + Experience in Excel and/or Sharepoint **Customer Accountabilities:** + Provides specialized business governance and control related advice/support to management/leadership and respective teams for area(s) of specialization + Leads on the implementation of governance and control initiatives in support of the overall business/function strategy + Manages a set of business governance and control work activities requiring coordination across multiple areas + Reviews processes and controls and connects the dots across issues and control deficiencies in order to increase standardization of solutions, processes and controls + Supports/manages the integrated implementation of policies/processes/procedures/changes across multiple functional areas + Provides subject matter expertise to projects/initiatives, and participates in identifying, designing and testing solutions and supporting implementation activities **Shareholder Accountabilities:** + Ensures programs/policies/practices are well-managed, meet business needs/priorities, and comply with internal/external requirements + Exercises discretion in managing communication/correspondence, information and all matters of confidentiality + Conducts research projects; supports the development/delivery of materials and presentations to management or broader audience + Adheres to enterprise frameworks or methodologies that relate to activities for own business area + May lead work streams by acting as a project lead/SME for medium-scale projects/initiatives in accordance with project management methodologies + Protects the interests of the organization - identifies and manages risks, and escalates non-standard, high-risk transactions/activities as necessary + Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite + Is knowledgeable of and complies with Bank Code of Conduct **Employee/Team Accountabilities:** + Participates as a member of the team, supports a positive work environment and ensures timely communication + Supports team by regularly enhancing knowledge/expertise in own area and participates in knowledge transfer + Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques + Keeps others informed about the status/progress of projects + Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices + Contributes to a fair, positive and equitable environment + Acts as a brand ambassador for your business area/function and the Bank **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $72.3k-108.2k yearly 5d ago
  • Business System Analyst

    Altorel

    Operations analyst job in Portsmouth, NH

    Altorel born in 2008 with a vision of providing flexible delivery models at an optimized costs to technology clients, had continuously thrived to achieve the same with innovative techniques, relationship building and integrated approach. Altorel has been dedicated to provide its clients quality professionals with technical and behavioral skill matching to distinct hiring requirements and workplace environment. We collaborate with customers to consistently and cost-effectively plan, execute and deliver high-quality services and results. Our consultants are professionals hand picked to build long-lasting & trusting relationships that bring synergy, integrity & professional value to both employees and employers. uration : 4-6 months JOB DESCRIPTION & ROLE: We are looking for a technical BSA with experience with shell scripting and XML. Experience reading shell scripts and documenting the business logic. Ability to read / reverse engineer and extract requirements from shell scripts (bash and ksh) Read and interpret XML Agile team experience Should have Familiarity and/or experience with GoAnywhere Director (v. 461 and above) Qualifications Bachelor's Additional Information Outstation candidates must be willing to move at their own expense.
    $65k-93k yearly est. 2h ago
  • Joint Use Analyst

    System One 4.6company rating

    Operations analyst job in New Gloucester, ME

    Mountain Ltd. is seeking a Joint Use Analyst to join our team remotely! Since 1979, Mountain Ltd. has successfully created and supported turnkey engineering solutions for traditional and wireless telecom providers across the United States. We are a national leader in the industry, providing high-quality engineering, on-time service delivery, and skilled personnel paired with innovative technology and creative solutions. Specialties include OSP/ISP engineering, design, permitting, right-of-way, and CAD for traditional and wireless telecommunications companies. A Joint Use Analyst plays a crucial role in planning, designing, and managing the external infrastructure for utility and telecommunication networks, among different entities. This role requires a blend of technical knowledge, communication skills, and attention to detail to ensure compliance with agreements, regulations, and safety standards. Responsibilities include coordinating applications, make-ready work, and data management related to joint use of poles. Responsibilities / Skills: + Maintain accurate records, manage data, and ensure compliance with agreements and regulations. + In depth understanding of utility/telecommunication infrastructure, and outside plant (OSP) construction. + Interpretation of field designs and data. + Identify structural and clearance issues to coordinate make-ready work (e.g. pole replacements, additional pole supports, height of attachment adjustments). + Conduct post-construction inspections to verify compliance. Bonus: + Proficiency in modeling software (Spida Calc, PoleForeman, O-Calc). + Experience in CAD software (e.g., AutoCAD) and GIS mapping tools (e.g., ArcGIS). + In depth understanding of industry standards and regulations (e.g. NESC, GO-95). Thank you for your interest in Mountain Ltd. For more career opportunities, please visit us at ******************* #M4 System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
    $48k-72k yearly est. 15d ago
  • Operations Support Specialist

    Truteam

    Operations analyst job in Portsmouth, NH

    About Your Future with TruTeam Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At TruTeam, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career. Job Description Your Responsibilities Searching for an energetic operational support professional who enjoys wearing multiple hats to manage our busy branch office! If you are a reliable, well-organized person who can handle day-to-day operations with a focus on efficiency and time management, we want to talk to you! You will be responsible for a variety of tasks from the compliance of purchasing, accounting, credit/collections, IT and overall administrative requirements. In addition, you will be responsible for effectively handling Human Resources administration and employee relations programs. Manage records and information. Perform accounting and/or financial analysis. Monitor credit and collections activities. Manage daily conversion of quotes to work orders. Review and approve vendor invoices. Provide HR administrative assistance to management teams. Encourage and improve cross-department internal communication. Perform general office tasks (replenish office supplies, distribute mail, custodial duties, etc.). Any other duty, task, or responsibilities as assigned. Your Qualifications Minimum of 18 years of age. If operating a vehicle for company purposes, a valid driver's license is required. Previous experience in administrative services or other related fields. Detail-oriented with the ability to prioritize and manage a variety of tasks. Strong leadership qualities. Bi-lingual English/Spanish (preferred). Travel Requirements Type of Travel Required: Local Amount of Travel Required: Physical Requirements This role requires prolonged standing and repetitive motions, including bending, stooping, pushing, and pulling. Role also requires good hand-eye coordination, hand dexterity, and physical strength. The position involves lifting up to 50 pounds, depending on the specific job duties. Your Benefits We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits: Competitive Compensation Medical, Dental and Vision Strive Wellness Program 401(k) Matching Paid Holiday and Paid Time Off (PTO) for all positions AssuredExcellence : minimal to no cost medical care and prescription drugs Flexible Spending Accounts (FSA): Healthcare and Dependent care Health Spending Account (HSA): with employer contribution Life & Disability Insurance Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc. Employee Referral Bonus Paid Military Leave Tuition Reimbursement Length of Service Award Compensation Range $13.00 - $30.00 The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. TruTeam is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you! TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.
    $13-30 hourly Auto-Apply 3d ago
  • Utility Analyst

    State of Maine 4.5company rating

    Operations analyst job in Hallowell, ME

    If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information. Maine Public Utilities Commission Damage Prevention Investigator (Anticipated Vacancy) Utility Analyst - Public Services Coordinator III Job Class Code: YC01 Opening date: December 17, 2025 Closing date: December 31, 2025 Location: Augusta Salary: $90,000 - $102,000 (commensurate with experience) The Maine Public Utilities Commission (MPUC) Consumer Assistance and Safety Division is seeking a dedicated professional to educate stakeholders and enforce utility safety regulations as part of the agency's Damage Prevention team. If you have experience in occupational safety, field construction, or utility operation, join us to serve the people of Maine by helping to maintain the integrity of our state's utility infrastructure and protect workers. In this position, you will use your attention to detail, professional discretion, initiative, and people skills to conduct inspections, workforce training, and enforcement activities throughout the State. Key Responsibilities include: Conduct Field Investigations throughout the State of Maine to investigate reported violations of Commission Rules and ensure widespread and consistent compliance with the MPUC's Damage Prevention requirements. Document and Report investigation findings by visiting potential violation sites, conducting interviews, and reporting findings to initiate enforcement. Design and Conduct Outreach to regulated groups, industry stakeholders, and public organizations, enhancing public awareness of utility damage prevention best practices and broadening partnerships. Participate in Enforcement Activities by working as part of a team to work with affected parties and track open investigations through resolution, participate with agency staff in hearings and other proceedings, and advise colleagues on policy development and rulemaking activity. What we have to offer: This position is an opportunity to make a difference to the people of Maine by doing work that ensures the integrity and safety of Maine's utility infrastructure. Our programs protect industry professionals, utility customers, and the public. Flexibility: Work with your team to create a flexible schedule that recognizes team workflow accountability and balances work/life needs. Professional Growth and Development: Gain access to a wide range of industry and public sector courses and training, participate in technical committee work, and collaborate with and learn from industry experts to grow and broaden your knowledge and skills. Public Service: Do impactful and meaningful work alongside some of the most dedicated professionals in Maine in an inclusive and engaging culture. Who we're looking for The successful candidate will demonstrate progressively advancing experience in an occupational safety, field construction, utility operation, or other technical field. Accountable: The position requires significant self-supervision and management of State resources. Your work history should demonstrate a high degree of organization, accountability for process and workflow management and timely completion of work, and significant independent judgement. Detail-Oriented: Your work history and educational background will show that you can successfully conduct investigations or perform analysis with an emphasis on details that inform the overall picture. Committed: You will be able to discuss your experience with or a significant interest in regulatory compliance and industrial or workplace safety, including the ability to present content to groups of various sizes in person. Candidates with a background in utility damage prevention and locating may be given preference. Communicative: We're looking for someone with a proven history of working with people. You are equally comfortable on a construction site and presenting at a conference, and effective whether advocating a perspective with colleagues or smoothing a contentious discussion while maintaining your cool. Your experience will show that you're a great teammate who can work together to achieve shared goals. Field-Focused: The position will require daily statewide and occasional regional travel, as well as occasional overnights. Your talents should include the capacity for productivity outside of a traditional office environment. A valid driver's license is required. How to Apply Application Instructions: If you're eager to apply your interpersonal skills and attention to detail in a meaningful and impactful way, we encourage you to apply! Interested applicants need to apply online by selecting the "Apply for this opening" button. Applicants must upload a cover letter and a current resume. Incomplete applications may not be considered. If you require a paper application, please go to the following link: ********************************************************* Contact Information: For more information or questions, please contact Michelle Palmer, Maine Public Utilities Commission, at ************************* or ************. We look forward to hearing from you! Benefits of working for the State of Maine No matter where you work across Maine state government, you will find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including: * Work-Life Fit - Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. * Health Insurance Coverage - The State of Maine pays 85%-100% of employee-only premiums ($11,857.68 -$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. * Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value). * Retirement Plan - The State contributes the equivalent of 18.91% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). tate employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness. Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. Reasonable accommodations are provided to qualified individuals with disabilities upon request. Information provided during the application, interview and selection process will be verified. . If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
    $36k-43k yearly est. 5d ago
  • Senior Cybersecurity Analyst, Threat Hunter

    Idexx Laboratories, Inc. 4.8company rating

    Operations analyst job in Portland, ME

    Our cybersecurity and information security teams at IDEXX contribute to a more resilient, adaptable, and security-aware enterprise prepared to navigate today's evolving threat landscape. We have complex, multi-dimensional programs across the organization that support all the technology needed to deliver products and solutions to customers - enabling them to focus on delivering high quality patient care. We are seeking an experienced and proactive Senior Cybersecurity Analyst & Threat Hunter to join our security operations team. This individual will be responsible for proactively searching for, identifying, and neutralizing advanced threats that have bypassed traditional security defenses. The ideal candidate will leverage their deep technical expertise, extensive incident response experience, and proficiency with advanced tools to protect the organization's assets and data. In this role, you will... * Proactively hunt for indicators of compromise (IOCs) and advanced persistent threats (APTs) across the network, endpoints, and cloud environments using threat intelligence and a hypothesis-driven methodology. * Conduct in-depth analysis of security events, network traffic, and endpoint data to identify malicious activity and potential breaches. * Utilize the SIEM and EDR platform extensively, applying expert knowledge of the scripting, SIEM and EDR query language to perform complex searches and data analysis. * Lead and participate in incident response activities, including containment, eradication, and recovery efforts, serving as a primary escalation point for critical security incidents. * Develop and refine threat hunting playbooks, procedures, and detection rules to improve the security team's efficiency and effectiveness. * Collaborate with the security engineering and security operations center (SOC) teams to integrate new threat intelligence and enhance existing security tools and controls. * Mentor junior analysts and contribute to the ongoing improvement of the organization's overall security posture. What you will need to succeed... * 6-10 years of experience in cybersecurity roles, with a minimum of 3 years dedicated specifically to threat hunting or advanced incident response. * Education: Bachelor's degree in computer science, Cybersecurity, Information Technology, or a related field. * Certifications: Preferred certifications GCIH (GIAC Certified Incident Handler) and CompTIA CySA+ (Cybersecurity Analyst+) certification * Proven, hands-on experience using platform for EDR (Endpoint Detection and Response) and threat hunting. * Expert-level knowledge of PowerShell Scripting, Python and EDR and SIEM query language is preferred. * Deep understanding of incident response lifecycles, methodologies, and forensic techniques. * Strong knowledge of networking protocols, operating systems (Windows, Linux, mac OS), and common attack vectors. * Familiarity with scripting languages (e.g., Python, PowerShell) for automation of hunting tasks is a plus. * Exceptional analytical and problem-solving skills with keen attention to detail with the ability to work independently with minimal supervision and manage multiple investigations simultaneously. * Strong communication skills, capable of presenting complex technical information clearly to both technical and non-technical audiences. * A proactive mindset and a passion for continuous learning in the rapidly evolving field of cybersecurity. Location: We are looking for someone who is driving distance to our Westbrook, Maine HQ with the expectation of a minimum of 8 days on-site per month. We would also consider candidates willing to relocate to Maine. What you can expect from us: * Base annual salary target: $120000 - $140000 (yes, we do have flexibility if needed) * Opportunity for annual cash bonus * Health / Dental / Vision Benefits Day-One * 5% matching 401k * Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-EV1
    $120k-140k yearly Auto-Apply 12d ago
  • IFS ERP Financial Analyst

    Teledyne 4.0company rating

    Operations analyst job in Portsmouth, NH

    **Be visionary** Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. **Job Description** **Job Summary:** The IFS ERP Financial Analyst will be responsible for working with the finance and accounting teams in the Teledyne Marine Businesses to help optimize/automate their business processes and environment. This position will be a mixture of project initiatives and support. Responsibilities include analyzing business processes and driving improvements within the Teledyne Marine business unit through collaboration with the IFS Core Team and key business system users. Scope is focused on IFS functionality, testing modifications, testing system patches, implementing system changes, training users on IFS functionality, and troubleshooting issues within the IFS ERP system in a cross-functional team environment. Areas of concentration for this position are financial (AP, AR, GL, and Projects), but functional knowledge of other areas would be a plus. **Job Knowledge, Skills and Abilities:** + Knowledge of and experience in the manufacturing industry + Strong knowledge of the IFS financial modules + Knowledge of other IFS modules is a plus + Basic understanding of databases and experience working with SQL or similar query tools is preferred + Strong analytical capabilities + Knowledge and experience in the use of Query Builder is preferred + Any knowledge and experience in the use of IFS Report Designer is preferred + Ability to listen, gather and document business requirements and translate into functional processes + Proven ability to gain expertise in new applications + Able to clearly communicate with IT and Business (individuals and teams) + Customer service focused **Essential Duties and Responsibilities** may include the following. Other duties may be assigned. + Optimize and improve accounting/finance business processes. + Assist with new implementations, requirements gathering, analysis, and support. + Review, analyze, evaluate, and document business requirements. + Configure and troubleshoot posting controls. + Analyze workflows, business processes and applications to enhance, automate, and expedite process improvements. + Review, analyze, evaluate, and document business requirements. + Configure, test, support, and troubleshoot application systems to meet business process requirements + Consult with, support, and train users on the use of IFS application processes. + Analyze data reporting requirements within finance related business processes and coordinate/facilitate report development and validation. + Document application system configurations and procedures and create other necessary documentation. + Responds to emergencies as needed. + Daily availability to include evenings and weekends when necessary to reach goals and deadlines. + Lead projects, provide user training, assist with testing, etc... as required. + This position will require travel, both international and domestic. **Supervisory Responsibilities** This job has no supervisory responsibilities but provides technical leadership to lower-level employees. This includes, but is not limited to training employees, planning, assigning, directing work and resolving technically related work problems. It also includes interaction with other technical teams (e.g. server team, client team, applications team, support team, etc.). Additionally, the position will assist the director in managing vendor relationships. **Qualifications** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Education and/or Experience:** + Bachelor's degree (B.S.) from four-year college or university in accounting, finance, a related field, or equivalent experience. + 5 years of work experience with IFS ERP Apps10 or IFS Cloud preferred. **Computer Skills** + Advanced knowledge and in-depth experience with IFS ERP systems. Other ERP experience is also a plus. + Proven ability to gain expertise in new applications. + Understanding of databases and experience working with SQL or similar query tools. + Microsoft Office Suite (i.e., Outlook, Word, Access, Excel, PowerPoint, Project, Visio, etc.) + IT security concepts and best practices (e.g. Microsoft, Cisco, etc.) Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. . You may not realize it, but Teledyne enables many of the products and services you use every day **.** Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.
    $63k-103k yearly est. 60d+ ago
  • Financial Analyst

    Optima Dermatology

    Operations analyst job in Portsmouth, NH

    Job Title: Financial Analyst Department: Finance Reports To: Director of Strategic Finance & Analysis At Optima Dermatology, our mission to revolutionize skin care is made possible by a world-class, mission-driven team that's passionate about improving patients' lives. We foster a collaborative, fun, and hardworking environment where you'll work alongside amazing colleagues who support your growth and development. Position Summary: We are looking for a motivated and detail-oriented Financial Analyst to join our finance team. This role is ideal for someone with a strong foundation in financial analysis who is eager to grow and contribute to strategic business decisions. You will support budgeting, forecasting, financial reporting, and data analysis efforts, helping to drive insights across the organization. This role will report to the Director of Strategic Finance and Analytics, with oversight from the Senior Financial Analyst and routine exposure to the CFO. Key Responsibilities: Financial Planning & Analysis (FP&A): Assist in the preparation and analysis of monthly, quarterly, and annual forecasts and budgets. Conduct variance analysis to monitor financial performance and highlight trends, risks, and opportunities. Support the development of long-term financial projections and planning models. Help prepare financial reports and presentations for internal stakeholders. Reporting & Data Analysis: Produce and maintain key financial reports, including income statements, balance sheets, and cash flow statements. Analyze financial data to support decision-making and identify performance drivers. Build and update financial models to support business initiatives, investments, and operational planning. Maintaining and improving the analytics suite that contains key metrics utilized by all functions of the business. Provide ad-hoc financial analysis as needed across departments. Cross-Functional Support: Collaborate with other teams (e.g., operations, marketing, and product) to support strategic initiatives with financial insights. Contribute to business case development for projects and investments. Translate financial data into clear, actionable insights for non-financial stakeholders. Process Improvement & Systems: Help improve budgeting and reporting processes for greater efficiency and accuracy. Assist in leveraging tools and systems to automate recurring reporting tasks. Contribute ideas for improving financial operations and data quality. Qualifications: Bachelor's degree in Finance, Accounting, Economics, or a related field. 2+ years of experience in financial analysis, budgeting, forecasting, or related roles. For the right candidate, a recent college graduate can be acceptable. Proficiency in Microsoft Excel (pivot tables, lookups, basic modeling); familiarity with financial planning tools (e.g., Adaptive Insights, Salesforce, etc.) is a plus. Strong analytical skills with the ability to interpret financial data and communicate findings clearly. Effective communication skills, both written and verbal. Highly organized, detail-oriented, and able to manage multiple tasks and deadlines. A creative problem solver, willing to investigate new topics when the path-forward may be unclear at the start. Possesses a curiosity for learning new tools and systems. Experience in healthcare or a regulated industry is a plus. Why Join Us? Be part of a collaborative, high-impact finance team with visibility across the entire business. Opportunity to grow your career through hands-on experience and mentorship with direct exposure to senior leadership. Work in a fast-paced, mission-driven environment where your insights directly influence strategy.
    $56k-86k yearly est. Auto-Apply 60d ago
  • Operations Business Analyst - Finance Enablement

    UNUM 4.4company rating

    Operations analyst job in Portland, ME

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** This position is responsible for leading the business analysis effort for business initiatives/projects of a specified operational area that are mid to large in size with a high level of complexity. This position is responsible for working with the agile team and key leadership roles to generate dialogue with organizational partners that facilitates value-driven decision making and prioritization. Employees at this level are expected to use advanced elicitation techniques with little to no oversight to assess and define current state processes, determine requirements and deliver data-driven recommendations for target state. They understand agile ways of working and the deliverables associated with each stage of a mid to larger size initiative. They use innovative and critical thinking skills applied to business process and needs to ensure digital infrastructure meet business value. **Principal Duties and Responsibilities** + Lead, facilitate and drive large, highly complex and/or cross functional requirement elicitation and validation sessions by working with organizational partners to ensure a complete, correct, prioritized, unambiguous, verifiable and comprehensive collection of requirements. + Determine appropriate requirement elicitation technique(s). Meet broad and/or cross functional business vision/needs by asking questions, offering alternatives and exploring all sides of an issue to understand the true business need. + Document procedures and create operational readiness plans. + Understand the purpose of business functions; including most significantly, the processes through which work is accomplished and value delivered. + Assist with project management gaps, including developing project plans, conducting agile ceremonies, and ensuring timely turnover of deliverables. + Develop moderate to complex prototypes to help visually illustrate requirements. + Identify, analyze and drive resolution of large, complex problems while partnering with project management team to influence final solutions. + Pull together data from multiple disparate sources, analyze; assess impacts when a change is proposed to a system and put together a cohesive solution/presentation/next steps that integrates into the big picture for the current project and the company's strategic direction. + Think beyond the current project and envision how the solution being developed could be leveraged for future endeavors. + Own and guide the process of effectively translating complex business, system or non-functional requirements into clear, concise, traceable functional requirements and documenting them in a comprehensive repository within the business requirements document/functional specification document. + Manage, lead, and participate in discussions and documents meetings. Clearly articulate and/or present difficult, complex, multi-faceted ideas and information and respond to questions from functional and cross-functional groups at all levels within the organization + Use established cooperative, productive working relationships across the organization to influence, negotiate and recognize/resolve potential conflict/challenging situations in advance. + Organize efficiently, with appropriate sense of urgency to meet deliverables on time; delegates/drives others to act, notifies management when schedule cannot be met; recommend and implement alternatives/solutions to minimize delay. \#LI-AF1 ~IN1 + Teach/mentor junior analysts on basic and advanced elicitation techniques and how to develop simple to advanced artifacts as well as delegates tasks and shares general information to help build their skills. + May perform other duties as assigned. **Job Specifications** + Bachelor's degree or equivalent experience + 4+ years of systems and business analysis experience + Extensive/superior/proven knowledge of: + Requirement gathering, work decomposition, change management processes + Project management process + Agile methodology and ways of working + Strong ability to understand technical vernacular and have intelligent conversations with organizational partners to translate business needs into technology solutions that can be implemented + Basic to advanced understanding of databases and SQL + Extensive experience estimating business efforts and acting as a business liaison on mid to long-range planning and analysis sessions for large, complex, and/or cross-functional projects + Gather, track, and analyze data sources for process that require a substantial technical understanding + Self-starter, adapts and works effectively within a rapidly changing business and technical environment + Strong mentoring skills + Understands team dynamics - what works/what doesn't + Ability to deal with ambiguity on large and complex projects and able to coach other BA's and/or SME's through ambiguous project situations + Demonstrated ability to promote the benefits of change and act as a catalyst for change within the organization + Effective facilitation skills to drive requirement sessions and conduct presentations to large groups of individuals at all levels within the organization + Positive, professional and confident in resolving issues and negations with other areas. + Highly effective communication skills, both verbal and written. Through effective diagnosis, apply appropriate communication mediums (e-mail, conference calls, PowerPoint, Microsoft Office, Microsoft Visio, etc.) to achieve intended goal. + Possess strong listening and comprehension skills. + Excellent consultative and advisory skills Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $63,500.00-$120,000.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $63.5k-120k yearly 4d ago

Learn more about operations analyst jobs

How much does an operations analyst earn in Portland, ME?

The average operations analyst in Portland, ME earns between $51,000 and $106,000 annually. This compares to the national average operations analyst range of $44,000 to $90,000.

Average operations analyst salary in Portland, ME

$74,000
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