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  • Operations Analyst

    Allstar Innovations 3.4company rating

    Operations analyst job in Hawthorne, NY

    Allstar Innovations is seeking a Jr Operations Analyst to work independently and collaboratively with key stakeholders across various teams. The SA is responsible for driving excellence in our DWC (Direct-with Consumer) and Retail Ecommerce business channels, helping to maximize both sales and consumer satisfaction along the way. (If this sounds like you, keep reading!) Be the Glue -- center of activity, ensuring forward & timely momentum while increasing cross-functional collaboration Be the Generalist -- pinch hit on launching new opportunities, learning new systems and keeping organized Be the Operational interface-to increase efficiencies and determine the “how” behind department goals while exceeding customer facing KPIs Responsibilities Include- Setup and troubleshoot data feeds to ensure an end to end flow of orders from the retailer to various fulfillment channels ensuring accurate and timely fulfillment Collaborate with the Supply team to maintain the stock levels behind Ecom offerings for .com retailers to guarantee a live product selection Ensure compliance with all platform requirements to avoid violations or suspension and stay up to date with any changes Proactively maintain a routine driven by daily tasks and long term goals for growth and cost savings Responsible for publishing various weekly & monthly supply intelligence reports including aggregated scorecards and internal KPI's Lead and develop strong relationships with the operational teams across our Retail network to respond quickly and accurately to inquiries Able to apply existing skills to new partnerships and document standard work when procedures change alongside new opportunities Attend regular check-ins with program working groups and help keep critical deliverables on track Visits as required to various 3PL's for process/inventory management initiatives Skills Required- Bachelor's degree required; Business, Marketing, Supply Chain Management or related field preferred 0-2+ years of experience with Amazon and DWC/Ecom fulfillment Strong analytical, problem solving, organizational and communication skills Creative thinker & problem-solver with a passion for making complex things simple(r) and standardized Strong proficiency in MS office suite of products; including excel. MS D365 experience is a plus
    $54k-83k yearly est. 2d ago
  • Mainframe Batch Monitoring Operator Analyst ( Tivoli Workload Scheduler)

    It Associates 3.4company rating

    Operations analyst job in Weehawken, NJ

    Data Center Operations Analyst - MVS / ZOS - Tivoli Workload Scheduler This role is onsite in Weehawken., NJ We can provide some relocation support, if you are not local. Schedule information: 12 hour “quad” (3 on 3 off/4 on 4 off) shifts (Nights and/or Days). 16 week rotation from front half to back half of week. Weekends (Saturday and/or Sunday) and Holidays required as per Shift Schedule. The DC Ops Analyst is responsible for system monitoring, production batch monitoring, workload throughput as well as batch and system task abend recovery for internal and external client MVS / ZOS / VM/VSE environments. Primary Tools : TIVOLI WORKLOAD SCHEDULER - TWS / IWS / OPC, BMC Ops AMI, zCAM, Mainview, Control-D, Mainframe Console & HMC (Must) Ticketing Tools : Service Now / ATLAS REQUIRED QUALIFICATIONS Typically requires a Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience Experience in IT and with Data center system monitoring. Knowledge and recent experience with mainframe (TSO, SDSF, TWS, QuickRef) and server scripts (read & code Midrange/Distributed/NDM/File Transfer server knowledge) Proficient in MS Office (Excel, Word, and Outlook) Strong written / verbal Communication skills ITSM Concepts - Incident/Change/Requests/ SLAs Analytical and Critical thinking skills Key Areas of Focus for this Role Monitor and manage internal and external MVS zSeries and VM/VSE environments to ensure production processing meets internal and external client agreed service levels and requirements. High level of interaction with internal and external customers requires effective and professional communication. Complete daily shift turnover and customer checklists associated with assigned client environment. Along with written shift turnover, verbal turnover must be facilitated. Thoroughly document deviations within company's designated Incident Management tool, reflecting clear and tangible details surrounding each incident. Properly escalate all events or incidents that may impact our ability to meet agreed service levels. Ensure system IPL, maintenance and backup processes are successfully performed according to predetermined schedule and per established procedures. Ensure all operations related changes are properly documented and approved in company designated Change Management tool prior to Follow-up and close completed changes with valid and meaningful data. Adhere to company documented processing procedures for internal and external clients, as well as suggesting and requesting updates and improvements as needed to internal Operations SharePoint documentation repository. Organize tasks to work independently. Hands and feet support as required. Perform additional duties as assigned or designated by Operations management. The anticipated hourly rate range for this position is ($25.00-35.00), during the contract period. Actual hourly rate will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, retirement and/or other benefits are available after a waiting period.
    $25-35 hourly 2d ago
  • Customer Relationship Management Analyst

    Saicon 3.9company rating

    Operations analyst job in Roseland, NJ

    Our client is looking for a skilled Salesforce CRMA Developer - Roseland, NJ 07068 (Hybrid). If you're interested, I'd love to chat more about this position and how it could be a great next step for you. Let me know if you have some time to connect! Or can connect @ below signature Title: Salesforce CRMA Developer Location: 1 ADP Blvd., Roseland, NJ 07068 (Hybrid 3 days/Week) Duration: 12 months Contract to Hire We are seeking a CRMA Developer with a strong technical background and extensive understanding and experience in databases and analytical tools. Candidates need to have done CRMA Architecture work. not just dashboard development. They need to have setup analytics in Salesforce Responsibilities: Design, develop, and deploy robust and scalable Salesforce CRMA dashboards, datasets, lenses, recipes and dataflows. Extract, transform, and load (ETL) data from various sources (Salesforce objects, external databases, APIs) into CRMA datasets using dataflows, recipes, and connectors. Develop and optimize SAQL (Salesforce Analytics Query Language) queries for efficient data retrieval and scalability. Integrate CRMA with other Salesforce clouds and external data sources. Implement best practices for data modelling, governance, and security within the CRMA platform. Implement security predicates and sharing rules to ensure data privacy and access control within CRMA. Troubleshoot and resolve issues related to CRMA dataflows, dashboards, and performance. Stay up-to-date with the latest Salesforce CRMA features, best practices, and industry trends. Required Skills & Qualifications: 8+ years of experience as a Salesforce Developer with a strong focus on CRMA (Tableau CRM/Einstein Analytics) or any other Business Intelligence Tools e.g. Tableau, Power BI, Cognos Analytics etc Proficiency in CRMA dataflows, recipes, SAQL, and XMD. Strong understanding of Salesforce platform administration and data warehousing concepts. Preferred: Salesforce CRMA & Discovery Consultant certification is a significant plus.
    $77k-102k yearly est. 1d ago
  • Business Analyst, Banking Transactions

    BIP

    Operations analyst job in Jersey City, NJ

    Business Integration Partners (BIP) is Europe's fastest growing digital consulting company and are on track to reach the Top 20 by 2030, with an expanding global footprint in the US (New York, Charlotte, Chicago, and Houston). Operating at the intersection of business and technology we design, develop, and deliver sustainable solutions at pace and scale creating greater value for our customers, employees, shareholders, and society. BIP specializes in high-impact consulting services across multiple industries with 6,000 employees worldwide. Our domains include Financial Services business serves Capital Markets, Insurance and Payments verticals, supplemented with Data & AI, Cybersecurity, Risk & Compliance, Change Management and Digital Transformation practices. We integrate deep industry expertise with business, technology, and quantitative disciplines to deliver high-impact results for our clients. BIP is currently expanding its footprint in the United States, focusing on growing its Capital Markets and Financial Services lines. Our teams operate at the intersection of business strategy, technology, and data to help our clients in driving smarter decisions, reducing risks, and staying ahead in a fast-evolving market environment. About the Role: The Business Analyst will support requirements analysis, process mapping, and functional design for payment and wire initiatives at one of our investment banking clients. This includes supporting US Wires ramp-up, redefining payment flows, ensuring compliance with regulatory and operational controls, and coordinating across business, operations, and technology groups. You must have valid US work authorization and must physically reside around the posted city, within a 50-mile commute. We are unable to support relocation costs. Please do not apply for this position unless you meet the criteria outlined above. Key Responsibilities: Gather, document, and refine business and functional requirements for payments/wires programs. Analyze current-state vs target-state workflows; develop process models and user stories. Partner with engineering and architecture teams to translate requirements into technical designs. Coordinate UAT, regression testing, and validation with user groups. Support documentation required for audits, controls, and risk assessments. Ensure alignment with enterprise initiatives and regulatory mandates. Required Skills: 3-10+ years as a BA in financial services. Experience in payments, wires, treasury operations, or transaction banking. Strong requirements documentation, workflow analysis, and stakeholder communication. Familiarity with payment messages, exceptions, and operational controls. Preferred Skills: Experience with ISO 20022. Agile environments; Jira/Confluence proficiency. Understanding of APIs, system integrations, and batch vs real-time processing. **The base salary range for this role is $100,000 - $140,000** Benefits: Choice of medical, dental, vision insurance. Voluntary benefits. Short- and long-term disability. HSA and FSAs. Matching 401k. Discretionary performance bonus. Employee referral bonus. Employee assistance program. 11 public holidays. 20 days PTO. 7 Sick Days. PTO buy and sell program. Volunteer days. Paid parental leave. Remote/hybrid work environment support. For more information about BIP US, visit ********************************* Equal Employment Opportunity: It is BIP US Consulting policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. BIP US provides a reasonable range of compensation for our roles. Actual compensation is influenced by a wide array of factors including but not limited to skill set, education, level of experience, and knowledge.
    $100k-140k yearly 2d ago
  • Business Analyst

    Hcltech

    Operations analyst job in Jersey City, NJ

    HCLTech is looking for an expert in payments domain with BA (Bilingual) and data analysis skill sets they should be familiar with payment types formats industry standards data mapping to join it in advancing the technological world through innovation and creativity. Job Title: Payments BA - BILINGUAL Job ID: 2779793 Position Type: Full-time Location: Jersey City, New Jersey Onsite Key Responsibilities: Relevant experience as business DATA analysis, business analysis or system analysis. Experience in data governance data management or related roles including support of data standards/policies. At least 5 plus years of experience in banking and financial services industry preferably payments Experience with data management processes tools and applications including data cataloging process mapping handling data quality issues and lineage tool sets. Experience in data profiling and writing SQL queries. Ability to communicate both verbal and written in a clear confident with wide variety of stakeholders at different levels. Required Experience Define business, financial, and operations requirements and systems goals through partnership with decision makers, systems owners and end users Strong knowledge and hands-on experience of working on industry standards like ISO20022, SWIFT etc. Proficient in gathering the business requirements and converting those into technical & functional solutions Deep understanding of multiple payment ecosystems (UPI, US RTP, FedNow, SEPA Interac etc), regional payment practices and emerging solutions Solid understanding of trends in payment industry such as Mobile Banking, Digital Wallets, Tokenization Successfully completed projects involving digital transformation and migration of legacy payment systems Define & document User Stories, ICDs in JIRA under appropriate epic Provide solution, story & ICD walkthrough to partners, Engineering Managers and CQE teams Work with Scrum Masters & RTEs for day to day execution of initiative via a scrum team Qualifications: Demonstrated ability to effectively use complex analytical, interpretive and problem-solving techniques Proven interpersonal, diplomatic and influencing skills Consistently demonstrate clear and concise written and verbal communication Must have skills: Knowledgeable on SWIFT MT Knowledgeable On MX (ISO 20022) Hands on experience on CLEARING & SETTLEMENTS OF PAYMENTS between banks PACS.008 (transfer funds from a debtor's account to a creditor's account between 2 FI) PACS.009 (FI Credit Transfer) PACS.004(Payment Return) PACS.009COV (FI ‘Cover' Credit Transfer) Business requirements writing and converting those into technical & functional solutions JIRA Tool Clear written and verbal communication Pay and Benefits Pay Range Minimum: $ 66000 year Pay Range Maximum: $ 136400 per year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. Compensation and Benefits: A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
    $66k-136.4k yearly 2d ago
  • Insurance Business Systems Analyst

    Source One Technical Solutions 4.3company rating

    Operations analyst job in Greenwich, CT

    Source One is a consulting services company and we're currently looking for the following individual to work as a consultant with our direct client, a global speciality insurance carrier in Greenwich, CT. This is a Hybrid role see details below. This role will be Hybrid (4 days onsite, 1 day remote) and available to candidates local to the Greenwich, CT area. No C2C, Third Party or Sponsorship Title: Insurance Business Systems Analyst Location: Hybrid (4 days onsite, 1 day remote) Hybrid (Mon-Fri, 40 hours) Fulltime, Permanent Salary Range : $70,000.00- $80,000.00 10%bonus eligible) MUST HAVE Recent Experience in the Insurance Industry! This role will help bridge the gap between business needs and IT solutions in the insurance industry by gathering requirements, assisting with implementation efforts, supporting end users and software systems, and improving upon business processes. Collaborate with stakeholders, analyze data, author business and technical requirements, and help ensure that technology projects align with insurance industry standards and company goals. Responsibilities • Gather and define business requirements: Work with subject matter experts to collect and document business needs for new or enhanced systems through interviews, workshops, and surveys. • Systems Support: Help with the implementation, maintenance, and ongoing production support of critical insurance software systems and ensure system performance and stability. • Troubleshoot and test: Assist in testing and troubleshooting systems to resolve issues and ensure they function correctly. • Project Work: Assist with projects and shifting priorities as needed. • Liaise between business and IT: Function as a communication bridge between business departments (like underwriting, operations, finance) and the information technology team. • Improve processes: Analyze existing business processes to identify areas for improvement and efficiency gains. • Analyze data: Evaluate data to inform decision-making and report on key performance indicators (KPIs). • Training and documentation: Train users on software applications, system enhancements, and create detailed business process documentation. • Reporting: Respond to user requests to generate reports from the system. Skills & Requirements • Minimum of 3-5 years of experience. • Insurance Industry Knowledge: A strong understanding of insurance products, business processes, and industry regulations is crucial. • Analytical and problem-solving: Ability to analyze complex situations, identify root causes of problems, and develop effective solutions. • Communication: Excellent written and verbal communication skills to effectively collaborate with diverse business stakeholders and technical teams. • Project Management and Process Knowledge: Familiarity with different project management methodologies like Agile or Waterfall, and the ability to create process flows and user stories is beneficial. • Software Familiarity: Experience with specific insurance software platforms like Guidewire, Duck Creek, Insurity, Origami, can be a significant advantage. • Technical Skills: Experience with SQL, data visualization tools, Power BI, and understanding of software systems
    $75k-112k yearly est. 2d ago
  • Regulatory Reporting Analyst - Workers Compensation

    C. Winchell Agency, Inc.

    Operations analyst job in Bergenfield, NJ

    Property and Casualty Insurance Industry Bergen County, NJ Do you possess expertise in Workers' Compensation regulations and compliance? Our client, a top-tier property and casualty insurance firm, is seeking someone to gather and submit Policy and Proof of Coverage information to relevant state and national Workers' Compensation bureaus. Your duties would include consistently checking for errors and addressing any feedback from bureaus regarding Unit Statistical Reporting data; you will need to work closely with agency and underwriting teams to quickly correct any discrepancies. It is essential to monitor Workers' Compensation Circulars across all states and inform management about any changes in forms, rates, or regulations. You will collaborate with IT and Underwriting departments to integrate regulatory updates into internal systems for ongoing compliance. Support the Underwriting team with regulatory documents, such as ERM-14 forms and ownership details. Investigate and rectify any discrepancies in DMV data that could affect bureau reporting. Keep yourself updated on legal and regulatory changes impacting Workers' Compensation and communicate significant updates internally. It is important to maintain good relationships with regulatory agencies to foster effective communication and resolve issues promptly. You will also need to manage incoming data requests and notifications from state bodies and regulatory authorities. Collaborating across functions with Accounting, IT, and Claims departments will be necessary to compile data for required reports. Ensure all regulatory reports and assessments are accurately completed and submitted on time to the relevant state agencies and bureaus. Track and systematize invoices received from regulatory entities and keep precise records. Work with Accounting for prompt invoice payments, whether through check issuance or online payment methods, pending management approval. Additionally, assist in monitoring state licensing and producer appointments to confirm adherence to state insurance regulations. A minimum of three years' experience in Workers' Compensation regulations and reporting is required. A Bachelor's Degree is necessary. Strong organizational and multitasking abilities, effective time management, communication, and analytical skills are essential. Proficiency in Microsoft Office, particularly Excel, is vital.
    $72k-96k yearly est. 5d ago
  • Business System Analyst

    Insight Global

    Operations analyst job in Greenwich, CT

    About the Role This role will help bridge the gap between business needs and IT solutions in the insurance industry by gathering requirements, assisting with implementation efforts, supporting end users and software systems, and improving upon business processes. Collaborate with stakeholders, analyze data, author business and technical requirements, and help ensure that technology projects align with insurance industry standards and company goals. Responsibilities Gather and define business requirements: Work with subject matter experts to collect and document business needs for new or enhanced systems through interviews, workshops, and surveys. Systems Support: Help with the implementation, maintenance, and ongoing production support of critical insurance software systems and ensure system performance and stability. Troubleshoot and test: Assist in testing and troubleshooting systems to resolve issues and ensure they function correctly. Project Work: Assist with projects and shifting priorities as needed. Liaise between business and IT: Function as a communication bridge between business departments (like underwriting, operations, finance) and the information technology team. Improve processes: Analyze existing business processes to identify areas for improvement and efficiency gains. Analyze data: Evaluate data to inform decision-making and report on key performance indicators (KPIs). Training and documentation: Train users on software applications, system enhancements, and create detailed business process documentation. Reporting: Respond to user requests to generate reports from the system. Qualifications Minimum of 3-5 years of experience. Required Skills Insurance Industry Knowledge: A strong understanding of insurance products, business processes, and industry regulations is crucial. Analytical and problem-solving: Ability to analyze complex situations, identify root causes of problems, and develop effective solutions. Communication: Excellent written and verbal communication skills to effectively collaborate with diverse business stakeholders and technical teams. Project Management and Process Knowledge: Familiarity with different project management methodologies like Agile or Waterfall, and the ability to create process flows and user stories is beneficial. Software Familiarity: Experience with specific insurance software platforms like Guidewire, Duck Creek, Insurity, Origami, can be a significant advantage. Technical Skills: Experience with SQL, data visualization tools, Power BI, and understanding of software systems preferred.
    $65k-92k yearly est. 2d ago
  • SAP Systems Analyst (EWM/WM)

    Benjamin Moore 4.8company rating

    Operations analyst job in Montvale, NJ

    We are seeking an experienced SAP EWM professional with 5 to 10 years of expertise in end-to-end implementation, support, and optimization of SAP EWM solutions across multiple industries. The ideal candidate will be skilled in designing global templates, leading rollouts, and integrating EWM with SAP TM, ERP, and third-party systems to streamline warehouse and logistics operations. Responsibilities · Play a critical role in enhancing our warehouse management capabilities by implementing, integrating, and supporting SAP's Decentralized Extended Warehouse Management (EWM) solution with SAP TM and other ECC modules. · Support and enhance Warehouse Management processes for our manufacturing plants leveraging our SAP ECC environment. · Develop and maintain RF scanner transactions to enhance warehouse efficiency and accuracy using SAP Mobile Data Entry solution. · Proactively evaluate business needs and propose innovative system solutions or enhancements to existing functionalities, ensuring optimal support for evolving process requirements. · Draft functional and technical design documents related to relevant applications based on business requirements and store them utilizing Solution Manager. · Write and maintain functional specification documentation to describe solution configuration, process flow, and behavior, testing, defects, and resolution. · Write and perform functional testing to ensure the solution meets specifications and functions correctly utilizing HP ALM. · Create and provide training documents for new or modified processes or functionality for end-users or technical support staff. · Monitor Production support tickets after deployments utilizing Service Now incident system. Qualifications Core Competencies: · Excellent understanding of EWM processes including Inbound, Outbound, Replenishment, Physical Inventory, and other internal processes. · Expertise in RF design and configuration, batch management, handling unit management, and packaging specifications. · Experience in global template design and rollout. · Hands-on experience with SAP-LE (Delivery Processing, Shipping, Inventory Management), PP-PI, Handling Units and Batch Management, PP-WM, and PP-EWM Integration. · Working knowledge of EDI/IDOC. · Integration experience with SAP TM and ERP (MM & SD). People Skills & Core Competencies: · Ability to independently lead workshops, design sessions, and business process documentation to understand challenges and document as-is and to-be processes with both system integrators and business SMEs. · Strong relationship-building skills with both internal and external customers. · Provide regular updates to teammates, management, and stakeholders on work status, progress, and plans. · Stay abreast of best business practices by participating in discussion forums, seminars, training, user groups, Internet sources, and other organizations. · Skilled in utilizing Solution Manager Charm for managing transports along with presenting changes in CAB (Change Approval Board). · Proficient in using HP ALM to create, organize, and manage comprehensive test processes and documentation. · Excellent communication skills, with the ability to effectively collaborate with cross-functional teams and stakeholders. · Experience in people management through guidance, workload distribution, and ongoing support; focused on developing team members by leveraging their strengths and enhancing their skill sets. · Proven leadership in training business users and driving digital transformation initiatives in supply chain management. Education/Experience: · Bachelor's degree in computer science, Information Systems, or Engineering. · 5+ years of SAP Extended Warehouse Management experience. · 10+ years of SAP experience. · 3+ years of SAP S/4HANA experience (preferred). · Integration experience with P2P, FI, SD, and PP. · Understanding of logistics, shipping, and pro numbers by carriers. · SAP WM/EWM Certification. · Experience with Solution Manager 7.2 (Charm), SAP Cloud ALM, HP ALM, and ServiceNow. Summary Engagement, Inclusion + Social Impact At Benjamin Moore, we don't just accept difference - we celebrate it, support it, and thrive because it benefits our employees, customers, and community. We remain steadfast in our commitment to cultivating an environment where all are provided the tools and opportunities to thrive in the workplace. Our efforts allow each of us to authentically live our corporate values of Openness, Integrity, Community, Excellence, and Safety. Our Social Impact initiatives, including strategic partnerships, in-kind donations, and volunteerism, further amplify our ability to positively impact the lives of our stakeholders. We believe that fostering a culture of inclusion and belonging is the right thing to do and essential for our continued success. Student Loan Repayment Assistance Program Benjamin Moore provides Student Loan Repayment Assistance Program to support eligible active employees who graduated from an accredited post-secondary educational institution. The Repayment Program is intended to contribute to reducing employee's student loans. The Company follows all rules and regulations concerning the taxability of student loan repayments provided under applicable law. EOE Benjamin Moore is an equal-opportunity employer that is committed to a culture of inclusion and belonging. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Our commitment to these principles means all employment decisions are made based on qualifications, merit, and business needs.
    $104k-128k yearly est. 4d ago
  • Business Analyst

    United Software Group Inc. 3.7company rating

    Operations analyst job in Jersey City, NJ

    The ideal candidate is a team player who will be responsible for working with company data in various business areas. Specific responsibilities include reporting metrics, analyzing methodologies, suggesting operation improvements, and building proposal evaluations in a cross-functional environment. Responsibilities Track and report data Build cross-functional partnerships, internally and externally Manage budgets Maintain a competitive market knowledge Qualifications Bachelor's degree or equivalent experience Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) Strong written, verbal and collaboration skills
    $71k-94k yearly est. 2d ago
  • Business Analyst (Business Integrations)

    Intepros

    Operations analyst job in Stamford, CT

    The Business Analyst will define and establish business rules for large cross-functional Mobile and government projects. This critical role bridges strategic goals, customer operations stakeholders, and development/testing teams, ensuring alignment and clarity in project execution. Responsibilities: Document and refine requirements, user stories, and high-level process workflows for new and existing projects. Create and maintain robust Business Requirement Documents (BRDs), user stories, and operational workflows. Lead the development of end-to-end business requirements, rules, and user stories while supporting operational improvements and testing (PMO and ORT). Collaborate with stakeholders to identify business problems, evaluate opportunities, and propose effective solutions. Act as a key touchpoint for stakeholders, ensuring a clear understanding of projects from concept to deliverable. Communicate project changes and their impact on business units and customer operations effectively. Preferred Qualifications: Legal or government experience is advantageous but not mandatory. Ability to write comprehensive BRDs and process flow diagrams. Strong communication skills and an ability to present to diverse audiences. Key Skills: Business Requirements Documentation (BRD) expertise. Experience in flowcharting and process workflow documentation. Exceptional communication and presentation skills. Work Environment: 60%: Meetings and presentations with stakeholders and teams. 40%: Writing, documenting, and refining deliverables. Must be able to work onsite 4 days/week
    $65k-92k yearly est. 2d ago
  • AI Business Analyst

    Top Prospect Group

    Operations analyst job in Stamford, CT

    We are seeking an experienced AI Data Specialist/Analyst to join a leading global insurance company. The ideal candidate will have a strong background in both artificial intelligence and insurance underwriting, with the ability to bridge technical innovation and business needs. FT, Direct-Hire Hybrid in CT, located near the train station Experience with underwriting, AI driven automation solutions, LLM, SQL, cloud platforms, predictive models, data management, NLP, Machine Learning, Copilot, Tableau A leading global insurance company is hiring an Senior AI Business Analyst to advance AI-powered underwriting automation and data-driven decision-making. This role blends artificial intelligence, analytics, and insurance expertise to optimize risk assessment and operational efficiency. Key Responsibilities: Build and enhance AI-driven automation for underwriting and compliance processes. Integrate and analyze vendor and internal data to improve predictive models. Apply machine learning, NLP, and LLMs to uncover insights and trends. Collaborate with underwriting and business teams to define and deploy AI solutions. Monitor model performance and support AI governance and ethics initiatives. Qualifications: 5-7 years in insurance with strong understanding of underwriting and risk workflows. 5+ year working with AI/ML technologies, LLMs, or NLP tools. Proficiency in Python and SQL; cloud experience (AWS/GCP) preferred. Strong analytical, modeling, and communication skills. Minimum of 2 years analyzing and documenting business processes and data patterns Technical Skills: MS Office, Tableau, Power BI, ChatGPT, CoPilot, PowerApps, Power Automate, Azure, Data Bricks 2 years+ experience in P&C Insurance industry experience solutions Preferred: Experience in process automation, digital transformation, or enterprise AI solutions.
    $65k-92k yearly est. 2d ago
  • Business Analyst

    Wiss 4.4company rating

    Operations analyst job in Bergenfield, NJ

    ERP Ownership & Management Serve as the primary owner and administrator of the ERP system, ensuring accuracy, efficiency, and alignment with business processes. Partner with department leads (production, purchasing, quality, and sales) to streamline workflows and enhance ERP functionality. Identify opportunities for automation and continuous improvement within the ERP system. Support AS9100 compliance through data integrity, process documentation, and traceability. Business Analytics & Reporting Develop and maintain dashboards, KPIs, and reports that track production efficiency, sales performance, and cost trends. Translate complex data into actionable insights that support decision-making across departments. Support strategic planning and forecasting through detailed business analysis and modeling. Pricing Strategy & Cost Analysis Own and maintain the company's pricing models, ensuring competitiveness and profitability across product lines. Partner with finance and sales teams to analyze cost structures, margin performance, and customer profitability. Qualifications: Bachelor's degree in Business, Information Systems, Finance, or related field. 3+ years with ERP systems (preferably manufacturing), pricing or financial analysis experience. Technical Skills: ERP administration, Excel (advanced), SQL or query tools, Power BI, cost accounting basics. Experience with ERP systems (knowledge of AXIS system big plus). Understanding of manufacturing operations, costing, and pricing strategies. Familiarity with AS9100 quality standards a plus. To all staffing agencies: Wiss does not utilize 3rd party firms for any internal or client positions. Please be advised, Wiss is not responsible for any fees related to unsolicited resumes. All unsolicited resumes will become the property of Wiss.
    $76k-100k yearly est. 3d ago
  • Conflicts Analyst

    Gainor Staffing 4.0company rating

    Operations analyst job in Newark, NJ

    A leading law firm is looking for a Conflicts Analyst to join their dynamic litigation practice that spans commercial disputes, regulatory matters, white-collar defense, and personal injury. The position is fully on site in Newark, New Jersey. Who You Are You have a bachelor's degree and at least two years of conflicts experience at a law firm Skilled communicator who works well with attorneys and support staff Comfortable managing sensitive data and navigating legal conflicts Proficient in Microsoft Office; experience with Intapp Conflicts or Aderant is a plus Open to working outside standard hours when needed What You'll Do Conduct research to identify potential conflicts for new clients and matters Review and process client intake forms to ensure policy compliance Maintain and update the conflicts database with accurate, organized data Respond to attorney and staff inquiries regarding conflicts and matter status Support ongoing improvements to intake procedures and risk controls Handle administrative tasks including data entry, scanning, and document review What Success Looks Like Conflict checks and intakes are completed accurately and on time Legal teams receive prompt, helpful support Potential risks are flagged early and handled appropriately Data systems are reliable, clean, and up to date Salary Range: $60,000 - 90,000 annually, based on experience Location: Newark, NJ - On site Gainor is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Gainor are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.
    $60k-90k yearly 3d ago
  • Integration Analyst

    Gotham Technology Group 4.5company rating

    Operations analyst job in White Plains, NY

    Integration Analyst - Oracle Cloud Integrations Preference: Remote but Prefer Candidates near White Plains, NY A leading global organization is looking for an experienced Integration Analyst to join its Oracle Fusion program team. This role focuses on expanding and refining integrations across multiple business regions - including the US, UK, Italy, Spain, and Australia - as the company moves toward its next major global release in 2026. The ideal candidate brings a blend of technical expertise and analytical insight, with hands-on experience using Oracle Integration Cloud (OIC) to design and support seamless data flows between enterprise applications such as Oracle EPM, Profisee MDM, Kinaxis, Azure Data Lake, and legacy platforms. What You'll Do: Lead and document integration design for Oracle Fusion and connected systems. Work with business and technical teams to define and validate integration requirements. Manage EDI order-to-cash and 3PL warehouse workflows (850, 810/880, 820, 940, 945 transactions). Build and support reusable integrations using REST APIs, file-based methods, and SFTP. Oversee integration testing to ensure end-to-end functionality and data accuracy. Partner with internal and external teams to resolve design gaps and improve overall architecture. Support data integrations involving Profisee MDM, Kinaxis, Oracle EPM, and Azure Data Lake. Apply insights from earlier rollout phases to optimize global release strategy. Help guide transitions from legacy systems to Oracle-based environments. Collaborate with international teams and adapt integration approaches to evolving 3PL and warehouse models. What You'll Bring: Bachelor's degree or equivalent professional experience. 5+ years in integration analysis and design, with strong knowledge of Oracle Integration Cloud (OIC). Direct experience with EDI order-to-cash and 3PL warehouse integrations. Proficiency with REST APIs, file-based integrations, and SFTP management. Background in ERP, MDM, or supply chain integrations (Oracle preferred). Experience with Oracle Fusion, Oracle EPM, Profisee MDM, Kinaxis, or Azure Data Lake is highly valued. Knowledge of CPG, logistics, wholesale, or warehouse environments. Excellent communicator who can work independently in a fast-paced, global setting. Multilingual skills (especially Italian or Spanish) a plus. Comfortable partnering with vendors and aligning solutions to enterprise architecture standards. If you enjoy solving complex integration challenges, collaborating with cross-functional teams, and supporting global-scale Oracle programs - this is a fantastic long-term contract opportunity to make an impact.
    $72k-104k yearly est. 2d ago
  • Senior Operations Analyst

    Blinds To Go 4.4company rating

    Operations analyst job in Paramus, NJ

    Working directly with and mentored by senior managers, Senior Operations Analyst uses analytics to solve cross-functional strategic problems and drives process improvement throughout the organization. He/she will work with manufacturing, product development, merchandising, sales and installation teams to identify and root-cause major operation issues and suggest projects to improve quality, logistics, operations and customer experience. Senior Operations Analyst must have strong analytical and problem-solving skills, good communication skills and the ability to work cross-functionally with high level of self-autonomy. Growth opportunities into senior operating and leadership roles. Key Responsibilities: Work with senior management to identity, analyze and solve systemic business problems Analyze all internal communications (plant support office, sales team, customers, etc.) to identify key issues requiring process improvement Evaluate operations procedures and processes Identify organizations inefficiencies and areas for improvement and redesign Root-cause and develop potential solutions to most reoccurring problems; develop and confirm hypothesis using analytics and leveraging experiences Communicate recommendation to key managers and leaders and push for changes needed to drive improvements Track and facilitate process improvements working across functional groups Proactively develop and maintain effective working relationships with and between all departments Works at the appropriate levels in the organization to implement strategies and plans Key Requirements: BS/MBA from accredited university in statistics, business, operations research, industrial engineering or related fields 3-5 years operations Five to ten years of relevant experience including: Minimum three years as analyst in consumer, retail or manufacturing business Operating experience in manufacturing or consumer business Experience using data for root-causing cross-functional business problems Leadership - able to use data to influence others and drive change Strong skills in Microsoft Excel, Access, Tableau or similar Knowledge of SQL or similar software strongly preferred Demonstrated communication skills (written and oral) Deep process orientation and strong problem solver Able to multitask, prioritize, and manage time efficiently Excellent verbal and written communication skills We will invest the necessary time to set the Senior Operations Analyst up for long-term success at BTG. Actual plan will be customized to the individual but will include time to learn the business (retail and manufacturing) and to develop the important internal relationship and trust needed to successfully grow into this leadership role.
    $56k-87k yearly est. 3d ago
  • Tableau Data & Financial Analyst (Only US CITIZEN)

    Ampstek

    Operations analyst job in Jersey City, NJ

    Mandatory Requirements: • Domain Experience: Telecom • Industry Experience: Finance domain • Strong leadership skills • 5-8 years of experience • Proactive and dynamic, able to understand required reports, run them, and present findings to the Verizon leadership team Role Overview: This position is a combination of Data Analyst and Financial Analyst. Strong skills in Excel, Tableau, and Smartsheet are key, with solid experience in both financial and operational reporting. Responsibilities: • Develop and maintain data infrastructure • Gather data from multiple sources, maintain datasets, and ensure data integrity (Proficiency in nSAP/1ERP is advantageous) • Perform data analysis and management reporting • Identify, analyze, and interpret trends using advanced Excel/Tableau/Smartsheet features • Conduct financial and operational performance analysis • Produce reports for performance tracking, budgeting, planning, and forecasting • Create impactful data visualizations using Excel, Tableau, and/or Smartsheet • Collaborate with stakeholders and present findings clearly • Support process improvements and streamline reporting workflows
    $60k-93k yearly est. 2d ago
  • Operations Analyst Capital Markets

    Transform Consulting Inc.

    Operations analyst job in Jersey City, NJ

    Job Description Our client - a global business services provider - is looking to hire an enthusiastic Capital Markets Operations Associate with 2+ years experience in clearing and settlement - ideally listed derivatives (futures and options). This is a W2 role initially for 18 months and you will be deployed 3 days per week at a banking operations hub site in Jersey City NJ and work 2 days per week remote. Our client is an exciting, fast growing global firm and this role could lead to significant future opportunities either with them or the end-customer bank. The role has high visibility supporting an important capital markets business and offers the opportunity to work very closely with the end-customer bank's own staff. Responsibilities Trade Lifecycle Management: Oversee the entire trade lifecycle from execution to settlement, ensuring accuracy and efficiency. Clearing Operations: Manage clearing processes, including trade capture, margins, reconciliations, expiry management and settlement. System Expertise: Utilize key industry systems such as GMI, Clear Vision, and FIA Docs to streamline operations and enhance productivity. Risk Management: Identify and mitigate operational risks, ensuring compliance with industry regulations and internal policies. Process Improvement: Continuously evaluate and improve operational processes to enhance efficiency and reduce errors. Stakeholder Collaboration: Work closely with internal and external stakeholders, including traders, clearinghouses, and clients, to ensure seamless operations. Reporting: Prepare and analyze operational reports, providing insights and recommendations to senior management. Qualifications Experience: 2-5 years ideally in Global Exchange Traded Derivatives Markets. Open to considering candidate with experience in other assets classes (FX, cash equities, fixed income, commodities) Technical Knowledge: Proficiency in GMI, Clear Vision, FIA Docs and other relevant industry systems. Clearing Product Knowledge: In-depth understanding of clearing products and processes. Analytical Skills: Strong analytical and problem-solving skills. Communication: Excellent verbal and written communication skills. Attention to Detail: High level of accuracy and attention to detail. Team Player: Ability to work effectively in a team-oriented environment. Initial video interviews will be scheduled to take place in December. Job Type: Full-time Pay: $65,000 - $80,000 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Paid training Referral program Vision insurance Schedule: Monday to Friday Application Question(s): Are you willing to submit to a comprehensive background check? Education: Associate (Preferred) Experience: banking operations: 1 year (Required) Language: English (Required) Ability to Commute: Jersey City NJ (Required) Ability to Relocate: Jersey City NJ: Relocate before starting work (Required) Work Location: Hybrid - 3 days per week on client site, 2 days per week remote
    $65k-80k yearly 23d ago
  • CRM & Operations Analyst

    Nj/Ny Gotham FC

    Operations analyst job in Jersey City, NJ

    NJ/NY Gotham FC (“Gotham FC” or “the Club”) is a National Women's Soccer League (“NWSL”) team representing New Jersey and New York. The team plays at Sports Illustrated Stadium in Harrison, NJ. At Gotham FC, we don't just play soccer; we set trends, challenge the status quo, and lead with bold creativity. While our roots are grounded in the tradition of the beautiful game, everything else about us is fiercely original. We're here to redefine expectations, break boundaries, and build something that hasn't been done before. If you're ready to push the limits and make an impact, you belong at Gotham FC. The Role:As the CRM & Operations Analyst, you will play a critical role in driving data-informed decision-making within our organization. In this role, you will focus on data hygiene, system alignment, and reporting to support ticketing, marketing, and business intelligence.You'll collaborate with various departments to optimize customer relationship management (CRM) and business intelligence tools to enhance sales lead generation and provide actionable insights through data segmentation and reporting. Key Responsibilities: Segment and assign leads in CRM, manage scoring and prospect tracking Perform CRM data hygiene: maintain and update contact records in HubSpot, including deduplication, tagging, and syncing fields across platforms Provide CRM user training, support, and documentation Reconcile and validate fan and sales data across CRM, ticketing systems, and BI tools Manage and report on ticketing platforms, including Ticketmaster and Sports Illustrated Tickets Create ad hoc and recurring reports using Excel, HubSpot, or BI tools (e.g. Tableau) Identify cross-channel behavior trends to improve outreach and ticket strategies Work with data warehouse to analyze and query data across multiple platforms Develop dashboards and visualizations in business intelligence tools (e.g. Tableau) to drive revenue growth and improve operational efficiency Qualifications: Bachelor's degree in Business, Finance, Data Analytics, Statistics, Economics, or a related field. 1-2 years of experience in CRM, business strategy, analytics, or a related field. Experience in the sports industry is a plus. Experience working with CRM tools (Salesforce, HubSpot, etc.). Experience working with business intelligence and data visualization tools (e.g., Excel, Tableau, Power BI). Experience working in SQL and R or other statistical programming language preferred. Passion for sports and understanding of the unique dynamics of the industry. Capability & Other Characteristics: Highly detail-oriented with a strong sense of ownership over data quality. Excellent quantitative and analytical skills. Ability to manage multiple projects simultaneously and meet tight deadlines. Strong interpersonal skills and ability to build relationships across all levels of the organization. Legally authorized to work in the United States. Location: Based at Gotham FC's business office, which is located at 15 Exchange Place Jersey City, New Jersey, on a hybrid working schedule which consists of three core in-office/in-person days (Tuesday, Wednesday, and Thursday) and two non-core days (Monday and Friday), with the option of being in the business office or remote. Ability to attend all home games and any mandatory events as well as away games, as necessary. A willingness to travel for other business-related needs, as they arise. Ability to work at the team's soccer operations office in Whippany, New Jersey, as needed. Gotham FC requires its associates to live in its market, that is, within reasonable commuting distance of Gotham FC's offices, practice facility and Sports Illustrated Stadium. **** Gotham FC is an equal opportunity employer and welcomes everyone to our team. We are committed to broadening the pool of qualified talent for consideration, including those who have been historically underrepresented. We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. Job type: Full-time Exempt position Salary range: $55,000 - $65,000 annually Benefits: Medical, Dental & Vision benefit plans available for Employee and Family, Employee funded 401(k) option This is a broad summary of the essential job functions and general duties for this position, the additional job duties that may be required from time-to-time, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. The person in this role may be required to and must be willing to perform other duties as assigned, to meet organizational needs. This may be modified from time to time, at the sole discretion of Gotham FC. This employee must follow and enforce all policies and procedures formulated by Gotham FC and be a role model for the organization. The existence of this job description does not modify the employee's “at-will” status. That is, unless a signed employment contract specifying a term of employment exists between Gotham FC and the employee or his/her/their representative, both Gotham FC and the employee will have the right to terminate the employment relationship at any time, with or without reason or notice, unless otherwise prohibited by law.
    $55k-65k yearly 60d+ ago
  • Contact Center Project Analyst

    Enlightened, Inc. 4.1company rating

    Operations analyst job in Jersey City, NJ

    Job Description As one of the Washington Metropolitan area's fastest growing IT companies, we are always looking for creative, passionate and responsible employees. We acknowledge that intelligent, dedicated employees are our greatest asset and are continuously adding to our talented and diverse team. If you feel innovation, integrity and a drive to deliver are key components to success, we invite you to become Enlightened. Position Overview: The Contact Center Project Analyst shall manage all aspects of Contractor's staff and project schedule and budget. Responsible for project coordination and scheduling, issue resolution, issue escalation, resource management, budget management, management interface and fare collection related data analysis. MUST HAVE: Advanced proficiency in Microsoft Excel, with extensive experience in pivot tables and other advanced functions. Position Responsibilities: The Contact Center Project Analyst responsible for performance of these services: Develop and manage the project plan and resources. Coordinate tasks and ensuring deliverables. Provide project status reports to management and customers. Resolve project issues that jeopardize the success of the project. Manage the Customer Service Center staff, including administration of staff accounts and rights. Ensure the day-to-day responsibilities for all services required hereunder are performed in a professional manner. Provide oversight of fulfillment and support services for all fare classes. Provide oversight of telephone and web-based customer support tasks. Analyze and monitor all functions for both patron and financial reports related PATH fare collection. Oversee reconciliation reporting and analysis. Provide a high level of customer service at all times to patrons and ensure that CSC staff adhere to these provisions. Maintain sufficient staffing at all times and provide additional staff as requested by PATH management. Manage appropriate Contractor's staff coverage, in particular during training for the new fare payment system. Extensive knowledge of computer applications including Microsoft Windows-based software applications, including but not limited to Microsoft Word, Excel, and PowerPoint. Oversee all services related to Transit Benefit Providers and their customers which shall include but not be limited to uploading of various products to customer PATH accounts, per the direction of PATH. Serve as liaison to the designated Cubic system administration contact, per PATH management direction. Serve as liaison to internal PATH and Authority stakeholders (Marketing, TEC, Audit, Comptrollers and Treasury Departments), per PATH management direction. Support Payment Card Industry (PCI) and cyber-security compliance. Maintain inventory of office supplies. Oversee and manage Fare Media inventory. Work with PATH management to order additional media as necessary. Manage Contractor's personnel timekeeping system and records to ensure completeness and accuracy. Responsible for functions related to the customer and B2B website, which shall include but not limited to: All PATH fare media sales, servicing and responses to PATH account inquiries. Assistance with migration of customers from the legacy system to the new system. Monitoring customer website autoload function, including the ability to use the appropriate software applications to ensure that our patrons receive their transit products. Analyzing and monitoring patron and financial reports. Responsibility of all CSC staff working with the various functions of the CRM and back office applications. Providing staff support during training. Gathering feedback on the new system and communicating any issues or bugs encountered. Analyze data to investigate potential issues and tracking resolution. Required Qualifications: Open Availability (Weekends and evening will be required periodically according to business needs) Have at least five (5) years prior experience in similar performance functions to those required of a Contact Center Project Analyst herein, which includes two (2) years of supervisory level experience or above and shall be able to speak and write proficiently in the English language. Prior experience with transit fare payment systems preferred. Prior experience with call center management preferred. Bachelor's degree or equivalent experience preferred Ability to type 65 words per minute or higher Advanced experience with Microsoft Excel, including proficiency with pivot tables and other advanced functions. Benefits: The expected salary range for this position is listed above. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. At Enlightened, we pride ourselves on offering a comprehensive and industry-competitive benefits package to our full-time employees. Our benefits include: Medical/Dental/Vision Insurance with Health Savings Accounts (HSA) Flexible Spending Accounts (FSA) 401(k) Retirement Plan Paid Holidays, Vacation, & Sick Leave Professional Training & Development Reimbursement Please note, these benefits are available exclusively to full-time employees of Enlightened. Equal Opportunity Statement Enlightened is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class.
    $56k-72k yearly est. 19d ago

Learn more about operations analyst jobs

How much does an operations analyst earn in Ramapo, NY?

The average operations analyst in Ramapo, NY earns between $46,000 and $101,000 annually. This compares to the national average operations analyst range of $44,000 to $90,000.

Average operations analyst salary in Ramapo, NY

$69,000

What are the biggest employers of Operations Analysts in Ramapo, NY?

The biggest employers of Operations Analysts in Ramapo, NY are:
  1. Brosnan Risk Consultants
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