The Operations Coordinator for Specialty Services at our New Jersey (Rockaway) provides essential administrative and dispatching support to ensure the efficient service and repair of hydraulic and induction heating/bolting equipment. This role is responsible for maintaining OEM production schedules, managing work-in-progress within the Machine Shop, and supporting customer data management and business growth initiatives.
Key Responsibilities
• Coordinate and track the service and repair workflow for hydraulic and induction heating/bolting equipment, ensuring timely completion and adherence to OEM production schedules.
• Generate and process work orders, allocate in-house staffing resources for field service work.
• Maintain and update work-in-progress (WIP) status for all jobs ensuring effective scheduling and resource allocation to optimize productivity.
• Prepare, organize, and maintain all documentation related to field service work, including customer files, service records, and warranty claims.
• Support asset inventory management by tracking parts, tools, and supplies, initiating reorders, and ensuring accurate records of stock levels.
• Serve as a point of contact for internal teams, customers, and vendors regarding repair status, scheduling, and documentation needs.
• Assist in the implementation and maintenance of customer relationship management, ensuring accurate and up-to-date customer information and service history.
• Provide administrative support for growth activities, including lead tracking, customer follow-ups, and preparation of reports or presentations as needed.
• Support compliance with quality control, safety, and operational procedures within the repair center and machine shop.
• Collaborate with technicians, sales, and management to resolve issues, improve processes, and ensure customer satisfaction.
Qualifications
• High school diploma or equivalent required, Associate degree in business administration, operations management, or a related field preferred.
• Prior experience in an administrative, operations, or repair coordination role, preferably in an industrial or technical service environment.
• Strong organizational and multitasking skills with the ability to manage multiple projects and deadlines simultaneously.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with repair management or CRM software.
• Excellent written and verbal communication skills, with a customer service orientation.
• Familiarity with production scheduling, inventory management, and basic accounting or bookkeeping is a plus.
• Ability to work collaboratively in a fast-paced, dynamic environment and adapt to changing priorities.
• Attention to detail and a methodical approach to documentation and process management.
Reporting Structure
• Reports in a matrix reporting structure to the Director of Operations and the Manager, Operations Coordinator.
• Works closely with field service technicians, sales staff, and customer service representatives.
Key Competencies
• Time management and prioritization
• Effective communication and interpersonal skills
• Problem-solving and process improvement
• Teamwork and collaboration
• Customer focus and relationship management
This position is critical to ensuring the smooth operation of the Northeast Territory, supporting both the technical and administrative aspects of service delivery, and contributing to the overall growth of the business.
$37k-50k yearly est. 4d ago
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Warehouse Process Innovation Analyst (Entry ~ Junior Level)
LX Pantos Americas
Operations analyst job in Englewood Cliffs, NJ
We are seeking a Warehouse Process Innovation (PI) Analyst / Associate to support enterprise-level warehouse transformation initiatives including productivity analytics, capacity planning, KPI governance, warehouse digitalization, and automation programs across large-scale U.S. distribution centers.
This role is designed as a core execution member of the DC Transformation team and will directly support operational cost reduction, productivity improvement, and warehouse systems.
Job Description
1) Cost & Productivity Analytics
- Support unit cost and productivity analysis by warehouse and process
- Analyze workload fluctuation, staffing baseline, and productivity trends
- Support forecast vs actual gap analysis and daily workload control processes
- Assist capacity planning and staffing baseline modeling
2) DC KPI & Performance Governance
- Design, track, and analyze DC operational KPIs
- Support KPI definition, data standards, and reporting governance
- Assist performance monitoring, improvement tracking, and reporting cleanup
3) Labor & Equipment Governance
- Support special project labor deployment analysis
- Support clamp equipment monitoring, utilization analysis, and OT management
- Support equipment and labor tracking initiatives
4) Process Digitalization & Automation
- Support warehouse process digitalization (LPN, routing guide, pallet governance)
- Support Gate Automation, E-BOL, and yard/dock automation programs
- Participate in automation pilot stabilization and ROI tracking
Job Requirement (Entry ~ Junior Level)
- Bachelor's degree in Industrial Engineering, Logistics, Statistics, Computer Science, or a related field
- 1-4 years of experience in DC operations, warehouse engineering, or process improvement
- Proficiency in Excel and basic data analysis
- Experience working with WMS or logistics systems
- Willingness to travel to distribution centers as needed for projects and site support
Business Hours
Mon-Fri 08:00 AM to 5:00 PM
$68k-107k yearly est. 5d ago
Business Analyst, Banking Transactions
BIP
Operations analyst job in Jersey City, NJ
Business Integration Partners (BIP) is Europe's fastest growing digital consulting company and are on track to reach the Top 20 by 2030, with an expanding global footprint in the US (New York, Charlotte, Chicago, and Houston). Operating at the intersection of business and technology we design, develop, and deliver sustainable solutions at pace and scale creating greater value for our customers, employees, shareholders, and society.
BIP specializes in high-impact consulting services across multiple industries with 6,000 employees worldwide. Our domains include Financial Services business serves Capital Markets, Insurance and Payments verticals, supplemented with Data & AI, Cybersecurity, Risk & Compliance, Change Management and Digital Transformation practices. We integrate deep industry expertise with business, technology, and quantitative disciplines to deliver high-impact results for our clients.
BIP is currently expanding its footprint in the United States, focusing on growing its Capital Markets and Financial Services lines. Our teams operate at the intersection of business strategy, technology, and data to help our clients in driving smarter decisions, reducing risks, and staying ahead in a fast-evolving market environment.
About the Role:
The Business Analyst will support requirements analysis, process mapping, and functional design for payment and wire initiatives at one of our investment banking clients. This includes supporting US Wires ramp-up, redefining payment flows, ensuring compliance with regulatory and operational controls, and coordinating across business, operations, and technology groups.
You must have valid US work authorization and must physically reside around the posted city, within a 50-mile commute. We are unable to support relocation costs.
Please do not apply for this position unless you meet the criteria outlined above.
Key Responsibilities:
Gather, document, and refine business and functional requirements for payments/wires programs.
Analyze current-state vs target-state workflows; develop process models and user stories.
Partner with engineering and architecture teams to translate requirements into technical designs.
Coordinate UAT, regression testing, and validation with user groups.
Support documentation required for audits, controls, and risk assessments.
Ensure alignment with enterprise initiatives and regulatory mandates.
Required Skills:
3-10+ years as a BA in financial services.
Experience in payments, wires, treasury operations, or transaction banking.
Strong requirements documentation, workflow analysis, and stakeholder communication.
Familiarity with payment messages, exceptions, and operational controls.
Preferred Skills:
Experience with ISO 20022.
Agile environments; Jira/Confluence proficiency.
Understanding of APIs, system integrations, and batch vs real-time processing.
**The base salary range for this role is $100,000 - $140,000**
Benefits:
Choice of medical, dental, vision insurance.
Voluntary benefits.
Short- and long-term disability.
HSA and FSAs.
Matching 401k.
Discretionary performance bonus.
Employee referral bonus.
Employee assistance program.
11 public holidays.
20 days PTO.
7 Sick Days.
PTO buy and sell program.
Volunteer days.
Paid parental leave.
Remote/hybrid work environment support.
For more information about BIP US, visit *********************************
Equal Employment Opportunity:
It is BIP US Consulting policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
BIP US provides a reasonable range of compensation for our roles. Actual compensation is influenced by a wide array of factors including but not limited to skill set, education, level of experience, and knowledge.
$100k-140k yearly 5d ago
2026 Full-Time Analyst - BlackRock Transformation Office - Atlanta
Mercy College 4.2
Operations analyst job in Dobbs Ferry, NY
Recruitment began on January 7, 2026
and the job listing Expires on February 7, 2026
BlackRock Transformation Office (BTO) is a global group of change professionals that deliver strategic transformation to help make BlackRock greater than the sum of its parts. We drive One BlackRock outcomes by continuously connecting, and being students of, the firm's people, processes, and technology. We are a versatile team made up of individuals with varied experiences and backgrounds motivated by the challenge of finding solutions which benefit BlackRock and our clients. In BTO, we pride ourselves on developing our people, improving leadership and delivery skills, and broadening firm and industry knowledge. Projects and roles are assigned not just based on successful delivery, but also on individual development objectives and career aspirations.
BTO is the firm's owner of enterprise change, our service offerings include:
Change Management - Our Core Service Offering - Transformational business re-engineering and program management, comprised of global enterprise transformation, regional growth and regulation
Advisory - Shaping & Structuring Solutions - Short-term engagements, led by senior, experienced BTO membersthat advise or assist teams in scoping and shaping programs; providing connectivity and incorporating change management best practices
Our project portfolio spans across global and regional transformational priorities for the firm, including:
New Business Integrations: Leading the integration management offices to successfully integrate acquired businesses into the BlackRock organization
Expansion into New Markets: Drive growth through platform evolution around the globe
GenAI: Partner with firm leaders to establish, communicate, and execute our vision to deliver a cohesive AI experience across BlackRock to increase productivity and enhance our clients' experience
Regulatory: Ensure the firm complies with its major regulatory obligations
We partner with:
Internally: BTO is often referred to as the “connective tissue” of the firm. We are known for creating interdisciplinary teams that represent many parts of BlackRock, including business subject matter experts and technologists.
Externally: Industry Participants and Service Providers/Vendors
What will you do as an Analyst?
Contribute as a part of both in-person and virtual teams that drive strategic projects to completion
Gain a clear understanding of assigned tasks and how they relate to broader business needs and project objectives
Conduct current state business process reviews (“BPRs”)
Identify areas for improvement in business processes and technology tools
Engage and maintain relationships across the firm
Develop intuition into, and empathy for, stakeholders' needs
Clearly and concisely communicate key messages to stakeholders and business leaders
Simplify complex topics and create innovative solutions for identified issues
Stay up to date on global finance and technology trends impacting BlackRock
Exhibit intellectual curiosity and maintain confidence in asking questions and challenging the current state
Demonstrate the ability to analyze large data sets and identify themes
Invest the time in building proficiency around project management, asset management, the markets, the firm, and stakeholder businesses
Gain a basic understanding of change management concepts, including understanding BlackRock's practices and preferred tooling
What capabilities are we looking for?
Problem Solving
Analytical Mindset
High Attention to Detail
Strong Work Ethic
Team Oriented
Project Management
Time Management
Change Agent
Stakeholder Relationship Management
HOW TO APPLY:
We are targeting candidates interested in our BlackRock Transformation Office in ATLANTA.
To apply to BlackRock Transformation Office, on the application form select: Corporate & Strategic >> Strategic Clients and Initiatives >> Atlanta
Who can apply:
Undergraduate or master's students graduating between September 2025 and July 2026.
Next steps:
Once you submit your application, you will receive an email to complete a pre-interview assessment which will be a pre-recorded video.
You have up to 5 days to complete the assessment. If you fail to do so, your application will be withdrawn.
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$62k-71k yearly est. 4d ago
SAP Systems Analyst (EWM/WM)
Benjamin Moore 4.8
Operations analyst job in Montvale, NJ
We are seeking an experienced SAP EWM professional with 5 to 10 years of expertise in end-to-end implementation, support, and optimization of SAP EWM solutions across multiple industries. The ideal candidate will be skilled in designing global templates, leading rollouts, and integrating EWM with SAP TM, ERP, and third-party systems to streamline warehouse and logistics operations.
Responsibilities
· Play a critical role in enhancing our warehouse management capabilities by implementing, integrating, and supporting SAP's Decentralized Extended Warehouse Management (EWM) solution with SAP TM and other ECC modules.
· Support and enhance Warehouse Management processes for our manufacturing plants leveraging our SAP ECC environment.
· Develop and maintain RF scanner transactions to enhance warehouse efficiency and accuracy using SAP Mobile Data Entry solution.
· Proactively evaluate business needs and propose innovative system solutions or enhancements to existing functionalities, ensuring optimal support for evolving process requirements.
· Draft functional and technical design documents related to relevant applications based on business requirements and store them utilizing Solution Manager.
· Write and maintain functional specification documentation to describe solution configuration, process flow, and behavior, testing, defects, and resolution.
· Write and perform functional testing to ensure the solution meets specifications and functions correctly utilizing HP ALM.
· Create and provide training documents for new or modified processes or functionality for end-users or technical support staff.
· Monitor Production support tickets after deployments utilizing Service Now incident system.
Qualifications
Core Competencies:
· Excellent understanding of EWM processes including Inbound, Outbound, Replenishment, Physical Inventory, and other internal processes.
· Expertise in RF design and configuration, batch management, handling unit management, and packaging specifications.
· Experience in global template design and rollout.
· Hands-on experience with SAP-LE (Delivery Processing, Shipping, Inventory Management), PP-PI, Handling Units and Batch Management, PP-WM, and PP-EWM Integration.
· Working knowledge of EDI/IDOC.
· Integration experience with SAP TM and ERP (MM & SD).
People Skills & Core Competencies:
· Ability to independently lead workshops, design sessions, and business process documentation to understand challenges and document as-is and to-be processes with both system integrators and business SMEs.
· Strong relationship-building skills with both internal and external customers.
· Provide regular updates to teammates, management, and stakeholders on work status, progress, and plans.
· Stay abreast of best business practices by participating in discussion forums, seminars, training, user groups, Internet sources, and other organizations.
· Skilled in utilizing Solution Manager Charm for managing transports along with presenting changes in CAB (Change Approval Board).
· Proficient in using HP ALM to create, organize, and manage comprehensive test processes and documentation.
· Excellent communication skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
· Experience in people management through guidance, workload distribution, and ongoing support; focused on developing team members by leveraging their strengths and enhancing their skill sets.
· Proven leadership in training business users and driving digital transformation initiatives in supply chain management.
Education/Experience:
· Bachelor's degree in computer science, Information Systems, or Engineering.
· 5+ years of SAP Extended Warehouse Management experience.
· 10+ years of SAP experience.
· 3+ years of SAP S/4HANA experience (preferred).
· Integration experience with P2P, FI, SD, and PP.
· Understanding of logistics, shipping, and pro numbers by carriers.
· SAP WM/EWM Certification.
· Experience with Solution Manager 7.2 (Charm), SAP Cloud ALM, HP ALM, and ServiceNow.
Summary
Engagement, Inclusion + Social Impact
At Benjamin Moore, we don't just accept difference - we celebrate it, support it, and thrive because it benefits our employees, customers, and community. We remain steadfast in our commitment to cultivating an environment where all are provided the tools and opportunities to thrive in the workplace. Our efforts allow each of us to authentically live our corporate values of Openness, Integrity, Community, Excellence, and Safety.
Our Social Impact initiatives, including strategic partnerships, in-kind donations, and volunteerism, further amplify our ability to positively impact the lives of our stakeholders. We believe that fostering a culture of inclusion and belonging is the right thing to do and essential for our continued success.
Student Loan Repayment Assistance Program
Benjamin Moore provides Student Loan Repayment Assistance Program to support eligible active employees who graduated from an accredited post-secondary educational institution. The Repayment Program is intended to contribute to reducing employee's student loans. The Company follows all rules and regulations concerning the taxability of student loan repayments provided under applicable law.
EOE
Benjamin Moore is an equal-opportunity employer that is committed to a culture of inclusion and belonging. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Our commitment to these principles means all employment decisions are made based on qualifications, merit, and business needs.
$104k-128k yearly est. 4d ago
AML Analyst
Madison-Davis, LLC 4.0
Operations analyst job in Roseland, NJ
Rate: $30/hour
Conducted in-depth investigations of potentially suspicious financial activities using Bank's transaction monitoring systems, ensuring compliance with AML regulations and internal policies.
Prepared and filed Suspicious Activity Reports (SARs) in accordance with regulatory requirements and compliance standards.
Collaborated with internal departments including Compliance, Fraud, and Risk to escalate and resolve complex cases
Monitored regulatory changes and contributed to process improvement initiatives to enhance AML compliance effectiveness and efficiency.
$30 hourly 2d ago
Liquidity Operations Analyst
SF Staffing Solutions
Operations analyst job in Jersey City, NJ
Liquidity and Collateral Operations (LCO) is a sub division of the Operations Division. As a global, multi-faceted and cross product sub division, the primary objectives of the sub division are the optimization of the firm's liquidity and mitigation of counterparty credit risk through the active monitoring of clients' derivative and securities financing portfolios. Liquidity and Collateral Operations is currently 480 staff strong globally, with regional presence in Salt Lake City, Dallas, New York, London, Bangalore, Singapore, Hong Kong, Tokyo, and many other offices working closely together. The sub division has a rare opportunity to support products and business ranging from foreign exchange, commodities, credit, equity, interest rates, Repo, insurance/pensions and bespoke structured derivatives and arrangements. LCO manages a wide range of complex processes, with members developing skills and competencies around derivative and security products, funding projections, cash management, margin risk management, counterparty exposure management and their respective business areas, legal agreements, technology flows and regulations.
Compiling reports and performing analysis around collateral management efficiency and liquidity.
Conducting daily reconciliations to ensure appropriate control checks within the triparty process, consolidate internal break reporting.
Complete periodic tasks related to team administration (assisting with overall coverage, organizing and tracking progress on team initiatives) and helping manage to deadlines.
Liaison with internal groups (Credit, Sales, Trading, Middle office, Legal, Front Office, Settlements, FX, and Corporate Treasury) to resolve liquidity issues.
Ensuring accuracy and integrity of the firm's books and records.
Performing a number of control functions, ensuring the integrity of our processes.
Liquidity and Collateral Operations (LCO) is a sub division of the Operations Division. As a global, multi-faceted and cross product sub division, the primary objectives of the sub division are the optimization of the firm's liquidity and mitigation of counterparty credit risk through the active monitoring of clients' derivative and securities financing portfolios. Liquidity and Collateral Operations is currently 480 staff strong globally, with regional presence in Salt Lake City, Dallas, New York, London, Bangalore, Singapore, Hong Kong, Tokyo, and many other offices working closely together. The sub division has a rare opportunity to support products and business ranging from foreign exchange, commodities, credit, equity, interest rates, Repo, insurance/pensions and bespoke structured derivatives and arrangements. LCO manages a wide range of complex processes, with members developing skills and competencies around derivative and security products, funding projections, cash management, margin risk management, counterparty exposure management and their respective business areas, legal agreements, technology flows and regulations.
Compiling reports and performing analysis around collateral management efficiency and liquidity.
Conducting daily reconciliations to ensure appropriate control checks within the triparty process, consolidate internal break reporting.
Complete periodic tasks related to team administration (assisting with overall coverage, organizing and tracking progress on team initiatives) and helping manage to deadlines.
Liaison with internal groups (Credit, Sales, Trading, Middle office, Legal, Front Office, Settlements, FX, and Corporate Treasury) to resolve liquidity issues.
Ensuring accuracy and integrity of the firm's books and records.
Performing a number of control functions, ensuring the integrity of our processes.
Skills:
At least two years of professional work experience in a related field.
Strong numerical, analytical and problem solving skills.
Strong communication skills, highly articulate.
Education:
Bachelor's degree preferred.
Skills & Requirements
Skills:
At least two years of professional work experience in a related field.
Strong numerical, analytical and problem solving skills.
Strong communication skills, highly articulate.
Education:
Bachelor's degree preferred.
$61k-92k yearly est. 60d+ ago
Operations Analyst
Premieraerospace
Operations analyst job in Jersey City, NJ
Premieraerospace is a leading aerospace company. We specialize in the design, development, and manufacture of advanced aerospace systems and components for commercial and military customers. Our commitment to innovation, quality, and customer satisfaction has earned us a reputation as a trusted and reliable partner in the aerospace industry.
Job Overview:
We are seeking an experienced OperationsAnalyst to join our team and play a critical role in driving operational efficiency and effectiveness. The OperationsAnalyst will work closely with various departments to analyze and improve business processes, identify areas for cost savings, and implement strategies to increase productivity and profitability.
Key Responsibilities:
- Conduct analysis of current operations processes and identify areas for improvement
- Develop and implement process improvement initiatives to increase efficiency and reduce costs
- Collaborate with cross-functional teams to ensure seamless integration of process changes
- Monitor and report on key performance indicators (KPIs) to track progress and identify areas for further improvement
- Conduct data analysis to identify trends and patterns that can inform decision-making
- Develop and maintain standard operating procedures (SOPs) to ensure consistency and compliance across all operations
- Identify and implement new technologies or tools that can streamline operations and improve productivity
- Provide support and training to team members on new processes and procedures
- Collaborate with management to develop and implement strategic plans for operations improvement
- Stay updated on industry trends and best practices to continuously improve operations processes
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, or a related field
- 2+ years of experience in operations analysis, process improvement, or a similar role
- Strong analytical and problem-solving skills
- Proficiency in data analysis and reporting tools
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively in a fast-paced environment
- Knowledge of aerospace industry and operations is a plus
- Six Sigma or Lean certification is a plus
Benefits:
- Competitive salary and benefits package
- Opportunity for career growth and advancement
- Collaborative and supportive team culture
$61k-92k yearly est. 23d ago
Operations Analyst Capital Markets
Transform Consulting Inc.
Operations analyst job in Jersey City, NJ
Job Description
Our client - a global business services provider - is looking to hire an enthusiastic Capital Markets Operations Associate with 2+ years experience in clearing and settlement - ideally listed derivatives (futures and options). This is a W2 role initially for 18 months and you will be deployed 3 days per week at a banking operations hub site in Jersey City NJ and work 2 days per week remote.
Our client is an exciting, fast growing global firm and this role could lead to significant future opportunities either with them or the end-customer bank. The role has high visibility supporting an important capital markets business and offers the opportunity to work very closely with the end-customer bank's own staff.
Responsibilities
Trade Lifecycle Management: Oversee the entire trade lifecycle from execution to settlement, ensuring accuracy and efficiency.
Clearing Operations: Manage clearing processes, including trade capture, margins, reconciliations, expiry management and settlement.
System Expertise: Utilize key industry systems such as GMI, Clear Vision, and FIA Docs to streamline operations and enhance productivity.
Risk Management: Identify and mitigate operational risks, ensuring compliance with industry regulations and internal policies.
Process Improvement: Continuously evaluate and improve operational processes to enhance efficiency and reduce errors.
Stakeholder Collaboration: Work closely with internal and external stakeholders, including traders, clearinghouses, and clients, to ensure seamless operations.
Reporting: Prepare and analyze operational reports, providing insights and recommendations to senior management.
Qualifications
Experience: 2-5 years ideally in Global Exchange Traded Derivatives Markets. Open to considering candidate with experience in other assets classes (FX, cash equities, fixed income, commodities)
Technical Knowledge: Proficiency in GMI, Clear Vision, FIA Docs and other relevant industry systems.
Clearing Product Knowledge: In-depth understanding of clearing products and processes.
Analytical Skills: Strong analytical and problem-solving skills.
Communication: Excellent verbal and written communication skills.
Attention to Detail: High level of accuracy and attention to detail.
Team Player: Ability to work effectively in a team-oriented environment.
Initial video interviews will be scheduled to take place in December.
Job Type: Full-time
Pay: $65,000 - $80,000 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Paid training
Referral program
Vision insurance
Schedule:
Monday to Friday
Application Question(s):
Are you willing to submit to a comprehensive background check?
Education:
Associate (Preferred)
Experience:
banking operations: 1 year (Required)
Language:
English (Required)
Ability to Commute:
Jersey City NJ (Required)
Ability to Relocate:
Jersey City NJ: Relocate before starting work (Required)
Work Location: Hybrid - 3 days per week on client site, 2 days per week remote
$65k-80k yearly 11d ago
Business Analyst - Cust Ops
Dev 4.2
Operations analyst job in Stamford, CT
Spectrum
The Business Analyst serves as a liaison between the business community (Bulk MDU Markets, Network Operations, Field Operations, Customer Operations, and Billing) and technical organizations (IT, Technology Services, Engineering, and Product) and/or vendors in order to provide technical solutions to meet user needs. Possesses expertise in the business unit(s) supported as well as an understanding of the technical organization's systems and capabilities. Provides complex analysis services, translating user needs into detailed specifications to allow Information Technology Department to deliver an appropriate solution. Works independently with minimal supervision.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Analyze business partner's operations to understand strengths and weaknesses in order to determine opportunities to automate processes and functions.
Assist in business process redesign and documentation as needed for new technology.
Translate high-level business requirements into functional specifications for the technical organization and/or vendors. Manage changes to such specifications.
Negotiate agreements and commitments by facilitating communication between business unit(s) and technical teams and/or vendors from initial requirements to final implementation.
Work with business partners within one business function to align technology solutions within business strategies.
Assist Project Managers in development of project plans and use associated project planning tools as needed.
Conduct feasibility studies to assess cost/benefit, efficiency and technical viability of solutions to business problems.
Analyze business processes, functions, and procedures to determine most effective business systems software to meet the needs of the organization.
Establish specifications and objectives based on business requirements and cost effectiveness; provide recommendations to management personnel.
Collaborate with management in systems development and design.
Develop test plans and coordinate software testing.
Perform other duties as assigned.
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Working knowledge of high speed data and WiFi products, digital portals/platforms, and required operational processes and systems
Excellent interpersonal skills and ability to present performance feedback effectively
Excellent presentation skills with small- to medium-sized groups
Strong analytical ability
Ability to work independently
Education
Bachelor's degree in business administration, computer science or related field
Related Work Experience
Procedural documentation and project implementation experience
PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge
Demonstrated project management and leadership abilities
Working knowledge of bulk MDU markets and required operational processes and systems
Education
CAPM (Certified Associate in Project Management) or CBAP (Certified Business Analysis Professional) Certifications
Related Work Experience
5 years' experience years' experience eliciting business and technical requirements in a highly complex environment of call center/customer care operations management experience
3-5 years' experience developing and refining process flows
3-5 years' experience creating test plans and executing software and/or process validation testing
WORKING CONDITIONS
Normal office conditions
$59k-82k yearly est. 60d+ ago
Agency Emergency Operations Center Analyst
Virsig 4.0
Operations analyst job in Jersey City, NJ
About Us
VIRSIG, LLC is a global technology company focused on secure networks, video surveillance, detection, and access control solutions. We protect people, places and data by identifying then addressing cybersecurity, infrastructure, perimeter, and site vulnerabilities. At VIRSIG, our strength is in how we efficiently deliver leading-edge products and services to our customers, and we're proud to set the standard for success in our industry.
We are seeking a highly motivated and detail-oriented Agency Emergency Operations Center (AEOC) Analyst to join our team. This role requires a proactive professional who thrives in high-pressure environments, can quickly assess and interpret complex information, and effectively communicate with leadership, internal teams, and external stakeholders.
The AEOC Analyst will be responsible for maintaining situational awareness of client facilities across New York and New Jersey, analyzing real-time data, and providing critical updates through alerts, reports, and briefings. The ideal candidate will excel in operational coordination, crisis management, and strategic communication in a 24/7/365 emergency operations center (EOC) environment.
This is an opportunity to play a key role in emergency operations and crisis response, providing essential support to protect lives and critical infrastructure. If you are detail-oriented, thrive under pressure, and want to make a meaningful impact, we encourage you to apply.
Why join us?
Competitive compensation packages
Medical, dental, vision coverage
Health Reimbursement Arrangement (HRA)
Life insurance
401(k) with company match
Professional development assistance
PTO program
Paid federal holidays
Growing firm with fantastic team and culture
Key Responsibilities
Monitor and analyze real-time information from various sources to assess and communicate the impact of incidents at local, regional, and national levels
Develop and disseminate reports, alerts, and briefings to client leadership, managers, and external stakeholders to maintain continuous situational awareness
Coordinate with federal, state, and local agencies to ensure seamless information flow and operational response
Maintain a common operating picture of all client facilities, ensuring decision-makers have accurate, up-to-date intelligence
Manage multiple tasks simultaneously while maintaining composure and clarity under pressure.
Provide clear, concise briefings in both verbal and written formats
Assist leadership in analyzing and interpreting data to support informed decision-making
Qualifications & Skills
Experience working in a 24/7/365 operations center with multi-agency coordination
Two years of experience collecting information from diverse sources, performing analysis, disseminating actionable information and providing recommendations
Strong interpersonal and communication skills to engage with diverse stakeholders
Ability to quickly analyze and interpret data to assess risks and recommend actions
Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and other operational platforms
Demonstrated ability to think critically and maintain composure in high-pressure situations
Ability to draft professional reports, requests for information, and operational briefings
Strong organizational skills with the ability to adapt to rapidly changing priorities
Ability to work 12-Hour Shifts: 7am to 7pm and 7pm to 7am
Salary range: $48-54K annually
VIRSIG's “Why”
At VIRSIG, we believe that service to others can change the world. We believe that those who serve with strong morals and character can inspire others to do the same and overcome obstacles and challenges that many may see as insurmountable. We believe that it is our duty to defend, protect, and serve those that uphold our nation's values. If you're driven and looking for a place to grow, come join us.
VIRSIG's Core Values
People Matter
Do the Right Thing
Endless Pursuit of Excellence
Long-term vs Short-term Focus
Be Heroic!
Never Give Up
VIRSIG offers eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, professional development assistance, as well as participation in a 401(k) plan with company match. Salary will be commensurate with experience.
VIRSIG is proud to be an equal employment workplace. Individuals seeking employment at VIRSIG are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.
$48k-54k yearly Auto-Apply 60d+ ago
Analysts/Associates
Clark Davis Associates 4.4
Operations analyst job in Rochelle Park, NJ
Our client who is a middle market investment bank is seeking a highly motivated Analyst or Associate for its northern NJ office. The firm provides an excellent opportunity to gain an expansive breadth of hands-on experience in M&A (sell-side and buy-side) and capital raises across all industry sectors.
Job Description
Working as a part of the investment banking team supporting senior dealmakers throughout all phases of the transaction process.
Drafting portions of pitch materials, information memoranda and power point presentations.
Preparing financial models and analytical support for mergers, acquisitions, divestitures and capital raises.
Performing company, industry, market and competitor research and due diligence.
Contributing to the development of proposals and advice to current and prospective clients.
Interacting with prospects and clients on the phone, in writing, and at meetings.
Qualifications
BA or BS degree, with course work in accounting and finance preferred.
A minimum of 2 - 5 years prior work experience in capital markets, corporate finance, accounting or M&A.
Demonstrated quantitative, analytic and forecasting skills
Ability to read and interpret financial statements
High level of motivation and individual initiative
High level of focus on work quality and attention to detail
Proven multi-tasking skills
Strong written and verbal communication skills
•Strong proficiency in MS Office (power point, word, excel)
Additional Information
70-110k
$64k-107k yearly est. 2d ago
Product Strategy Analyst
Usalliance Financial 4.0
Operations analyst job in Rye, NY
About Us:
At USALLIANCE, we pride ourselves on innovation, teamwork, training and development and career planning. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. Represent USALLIANCE in the community and form lasting relationships with our members and partners.
About This Role:
As a Data Analyst and member of the finance team, you will analyze competitive trends and support USALLIANCE's objectives of having highly competitive and market-leading deposit products. You will collaborate closely with finance, marketing, and other technical teams to develop and implement data-driven strategies aimed at driving growth and profitability. You will play a significant role in shaping deposit product features and recommending pricing to ensure USALLIANCE delivers exceptional deposit products for its members.
Key Responsibilities:
Analyze trends in membership growth, deposit flows, and service execution and make recommendations for deposit product or feature enhancements.
Use financial tools to measure, monitor, and forecast interest and non-interest expenses attributed to deposit products and to support planning and decision-making.
Monitor competitors and market trends to identify competitive strengths, weaknesses, and opportunities for deposit product improvement and growth.
Collaborate with cross-functional service and technical teams to implement product feature changes, focusing on target demographic needs, product feature benchmarking, service delivery, and profitability.
Contribute to the preparation of the monthly cash flow forecast report by analyzing and projecting deposit flows and month-end balances.
Assist in preparing monthly financial reports for senior management and the board of directors.
Remain current with applicable laws and regulations to ensure ongoing compliance.
Who you are:
Must have minimum of 4 years of product analyst or related experience.
Bachelor's degree in accounting, finance, or a related field.
Experience in financial analysis, preferably in the financial services sector.
Proven ability to extract data, build reports, and interpret results.
Analytical and problem-solving skills, with demonstrated capability to analyze complex data sets and derive actionable insights.
Communication and presentation skills, with proficiency in conveying complex information clearly and concisely.
Proficiency in financial and data analysis tools, such as Microsoft Excel. SQL is a bonus.
Familiarity with financial industry regulations and compliance standards.
A passion for digital innovation and a strong desire to make a meaningful impact on the future of finance.
What We Offer:
Competitive salary and benefits package
Opportunities for professional development and career growth
Hybrid Schedule (min 3 days in office to maximize collaboration)
A collaborative and inclusive work environment
Paid Time Off, Wellness Time & Paid Federal holidays
401K with 6% match
High Performance Culture
Become a part of a team where your ideas are valued, your growth is supported, and your work makes a difference. Apply today and take the next step in your career with USALLIANCE.
EQUAL OPPORTUNITY EMPLOYER
USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce.
This is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements. This may be modified at any time, for any reason, at the sole discretion of management.
At this time, USAlliance Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).
If you need sponsorship now or in the future, look for this statement in the before you apply: “USAlliance Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, USAlliance Federal Credit Union will not provide sponsorship for the candidate to work in the United States.
It is unlawful for USAlliance to require or administer a lie detector test as a condition of employment or continued employment. In accordance with applicable state laws, an employer who violates this law shall be subject to criminal penalties and civil liability.
In the spirit of pay transparency, we are excited to share the base salary/hourly range for this position is $73,979.75 - $94,324.18 , exclusive of fringe benefits or potential incentives. This position is also eligible for an annual corporate bonus. If you are hired at USALLIANCE Federal Credit Union, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members as a part is any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer a generous compensation and benefits package.
All positions must adhere to standard BSA/AML policies, procedures, and processes. Employees must demonstrate awareness of business functions and how business decisions affect financial and/or non-financial work results.
$74k-94.3k yearly Auto-Apply 60d+ ago
Business Operations Analyst- Loan Sales
Jpmorganchase 4.8
Operations analyst job in Jersey City, NJ
Embark on a rewarding and challenging career as an OperationsAnalyst with our dynamic team where you'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.
As an OperationsAnalyst- Loan Sales in Home Lending, you will be responsible for allocating and delivering mortgaged back securities (MBS), ensuring compliance with investor and regulatory requirements and support the line of business by performing complex operational loan sales and analytical tasks with a focus on investor related loan edit problem solving. You will drive end to end loan quality, recommend operational reengineering opportunity, and lead automation initiatives to benefit streamlined salability processes.
Job responsibilities
Control tasks for loan sales operations including end to end pooling, allocation, defect identification/remediation, and oversight
Comprehend investor data requirements and accurately cure related loan quality edits efficiently
Develop and understand automation solutions for internal operational workflows and builds tools which will optimize and reduce manual processes.
Lead citizen development initiatives to benefit streamlined salability processes
Create reporting, interpret results and convey in a concise, straight-forward, and professional manner for all levels of operational staff from supervisors to senior level management.
Spearhead projects & tasks by ensuring timely completion and articulate any issues and risks to management
Ensure the integrity of data through automated extraction, translation, processing, analysis, and reporting
Required qualifications, capabilities, and skills
Analytical skills with independent and logical problem solver and able to synthesize data, identify trends, and project outcomes.
Ability to organize and prioritize multiple projects and responsibilities with accuracy, attention to detail and limited supervision with very short turnaround times.
Ability to react quickly and decisively in high stressed situations and ability to lead projects and initiatives, prioritize work, meet deadlines and escalating any issues to management
Expert level PowerPoint and Excel and Working knowledge of either Alteryx, UiPath, Xceptor or Tableau
Strong written and verbal communication skills with ability to influence and work collaboratively with diverse/cross-functional teams and develop and maintain effective relationships with a wide range of stakeholders.
Ability to create presentations for all levels of management and effectively report with an executive presence and creating complex reporting with compelling key messages.
Ability to work with audit, compliance and regulatory constituencies to manage work in accordance with established procedures and demonstrate accountability for work processes and the associated risks and controls.
Preferred qualifications, capabilities, and skills
Bachelor's Degree, majored in Finance, Economics, Statistics, Math, Business Administration, or Computer Science
3-5 years Mortgage Banking experience
Knowledge of mortgage based operating systems including Black Knight, FHLMC Loan Selling Advisor, FNMA Loan Delivery, GNMA SFPDM
$67k-90k yearly est. Auto-Apply 60d+ ago
Compliance Analyst Intern
Kearny Bank 4.4
Operations analyst job in Fairfield, NJ
Job Title: Compliance Analyst Intern
Duration: full-time (up to 40 hours per week), for a period of 10 weeks (June 8 - August 14)
About Us: Our mission is to help clients achieve their financial goals both for today and tomorrow through financial expertise, strong leadership, and loyal relationships. This is achieved through deep-rooted guiding principles of strong values, including ethics, integrity, and giving back to the communities we serve.
Our Department: The Compliance Department oversees the Bank's compliance with both federal and state laws, regulations, supervisory guidance, and internal policies. Acting as an independent second line of defense, it identifies, evaluates, monitors, and addresses compliance risks throughout all areas and products of the business.
Maintaining its independence from business units, the department reports to senior management and the Board of Directors, either directly or via a designated committee. This setup supports effective oversight, timely escalation, and clear communication regarding compliance concerns and any required corrective measures.
By encouraging accountability, transparency, and proactive risk management, the Compliance Department helps build a strong compliance culture within the organization.
Job Overview: The Compliance Summer Internship Analyst will support the Bank's Compliance Management System (CMS) by assisting with compliance monitoring, testing activities, and data analytics. This internship provides hands-on exposure to regulatory compliance within a financial institution and is designed to develop analytical, critical-thinking, and risk-assessment skills. The intern will work closely with the Department Leads to evaluate controls, analyze data, and help identify potential compliance risks
Responsibilities
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Compliance Monitoring & Testing
Assist in the execution of compliance monitoring and testing activities across consumer, commercial and retail banking areas.
Perform transactional testing and file reviews to assess compliance with applicable laws and regulations (e.g., Reg B, Reg CC, Reg Z, CRA, UDAAP, Fair Lending).
Document testing procedures, results, and exceptions in accordance with established compliance testing methodologies.
Assist in tracking issues, corrective actions, and remediation timelines.
Support preparation of monitoring and testing reports and presentations for Compliance Management and senior leadership.
Data Analytics & Reporting
Collect, and analyze compliance-related data from multiple systems and reports.
Use data analytics to identify trends, anomalies, and potential compliance risks.
Assist with fair lending, complaints, and other compliance-related analytics.
Develop dashboards, summaries, and visualizations to support compliance with risk assessments and reporting.
Support data integrity and quality control efforts related to compliance reporting.
Compliance Support
Assist with updates to compliance policies, procedures, and monitoring tools.
Provide support for the research and resolution of compliance-related inquiries.
Support with internal audits, including data requests and document organization.
Participate in compliance risk assessments and annual monitoring plan activities.
Contribute to special compliance projects as assigned.
Qualifications
Strong analytical and quantitative skills with attention to detail.
Proficiency in Microsoft Excel; experience with data analysis tools.
Ability to interpret data and communicate findings clearly and concisely.
Strong written and verbal communication skills.
Ability to work independently while collaborating effectively within a team.
Interest in banking regulation, compliance, risk management, or data analytics.
$38k-51k yearly est. Auto-Apply 7d ago
PGIM Global Wealth - Project Analyst (Strategic Investment Research Group)
PGIM 4.5
Operations analyst job in Newark, NJ
Job Classification: Project Mgmt, Transformation & Strategy - Project Mgmt, Transformation & Strategy The role will capture and track requests to the Strategic Investment Research Group (SIRG) with includes the Portfolio Consulting Services team, Portfolio Construction, and Trade, Operations & Technology. SIRG was founded over 30 years ago to serve the Prudential Financial wealth management divisions. Today, SIRG provides services to a wide range of the Prudential Financial businesses, ranging from basic research and reporting to full-service platform consulting and discretionary multi-manager portfolio management. SIRG provides research to platforms with over $503 billion in assets and serves as portfolio managers to over $98 billion in assets. The Portfolio Construction team is accountable for asset allocation portfolios and model portfolios. . SIRG was founded over 30 years ago to serve the Prudential Financial wealth management divisions. Today, SIRG provides services to a wide range of the Prudential Financial businesses, ranging from basic research and reporting to full-service platform consulting and discretionary multi-manager portfolio management. SIRG provides research to platforms with over $503 billion in assets and serves as portfolio managers to over $98 billion in assets. The Portfolio Construction team is accountable for asset allocation portfolios and model portfolios.
What you can expect
* Handle and track day to day inquiries from the SIRG team
* Product owner and liaison between the SIRG team and internal and external applications and technology teams
* Oversee the development and maintenance of SIRG applications
* Project Management and business analyst responsibilities
* Process efficiency and evaluation implementation
* New product launch set up in various applications
What you will bring
* Bachelor's degree in business (Accounting or Finance preferred)
* Ability to work in a team environment and individually
* Strong organizational, interpersonal and communication skills
* Self-motivated and proactive; willingness and strong desire to learn
* Microsoft 365 product suite
* Project management experience
* Business analyst experience
* Experience with JIRA software
* Experience in the investment industry
Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $80,000 to $95,000. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance.
About PGIM Global Wealth
PGIM Global Wealth is dedicated to helping clients solve their toughest investment challenges-whether it's capital growth, reliable income, or protection from market volatility and other risks. As part of PGIM, the global investment management business of Prudential Financial, PGIM Global Wealth is the manufacturer and distributor of retail mutual funds sold primarily through third-party distribution channels. The products and strategies we create are managed by PGIM, which is Prudential's asset management organization. Prudential has become recognized as a leading provider of investment solutions for institutional and retail clients. Our reputation for financial strength, investment talent, risk management, and thought leadership has led to rapid growth.
What we offer you:
* Market competitive base salaries, with a yearly bonus potential at every level.
* Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
* 401(k) plan with company match (up to 4%).
* Company-funded pension plan.
* Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
* Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
* Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
* Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.
If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.
If you are experiencing a technical issue with your application or an assessment, please email *************************************** to request assistance.
$80k-95k yearly Auto-Apply 60d+ ago
Contact Center Project Analyst
Enlightened, Inc. 4.1
Operations analyst job in Jersey City, NJ
As one of the Washington Metropolitan area's fastest growing IT companies, we are always looking for creative, passionate and responsible employees. We acknowledge that intelligent, dedicated employees are our greatest asset and are continuously adding to our talented and diverse team. If you feel innovation, integrity and a drive to deliver are key components to success, we invite you to become Enlightened.
Position Overview:
The Contact Center Project Analyst shall manage all aspects of Contractor's staff and project schedule and budget. Responsible for project coordination and scheduling, issue resolution, issue escalation, resource management, budget management, management interface and fare collection related data analysis.
MUST HAVE: Advanced proficiency in Microsoft Excel, with extensive experience in pivot tables and other advanced functions.
Position Responsibilities:
The Contact Center Project Analyst responsible for performance of these services:
Develop and manage the project plan and resources.
Coordinate tasks and ensuring deliverables.
Provide project status reports to management and customers.
Resolve project issues that jeopardize the success of the project.
Manage the Customer Service Center staff, including administration of staff accounts and rights.
Ensure the day-to-day responsibilities for all services required hereunder are performed in a professional manner.
Provide oversight of fulfillment and support services for all fare classes.
Provide oversight of telephone and web-based customer support tasks.
Analyze and monitor all functions for both patron and financial reports related PATH fare collection.
Oversee reconciliation reporting and analysis.
Provide a high level of customer service at all times to patrons and ensure that CSC staff adhere to these provisions.
Maintain sufficient staffing at all times and provide additional staff as requested by PATH management.
Manage appropriate Contractor's staff coverage, in particular during training for the new fare payment system.
Extensive knowledge of computer applications including Microsoft Windows-based software applications, including but not limited to Microsoft Word, Excel, and PowerPoint.
Oversee all services related to Transit Benefit Providers and their customers which shall include but not be limited to uploading of various products to customer PATH accounts, per the direction of PATH.
Serve as liaison to the designated Cubic system administration contact, per PATH management direction.
Serve as liaison to internal PATH and Authority stakeholders (Marketing, TEC, Audit, Comptrollers and Treasury Departments), per PATH management direction.
Support Payment Card Industry (PCI) and cyber-security compliance.
Maintain inventory of office supplies.
Oversee and manage Fare Media inventory. Work with PATH management to order additional media as necessary.
Manage Contractor's personnel timekeeping system and records to ensure completeness and accuracy.
Responsible for functions related to the customer and B2B website, which shall include but not limited to:
All PATH fare media sales, servicing and responses to PATH account inquiries.
Assistance with migration of customers from the legacy system to the new system.
Monitoring customer website autoload function, including the ability to use the appropriate software applications to ensure that our patrons receive their transit products.
Analyzing and monitoring patron and financial reports.
Responsibility of all CSC staff working with the various functions of the CRM and back office applications.
Providing staff support during training.
Gathering feedback on the new system and communicating any issues or bugs encountered. Analyze data to investigate potential issues and tracking resolution.
Required Qualifications:
Open Availability (Weekends and evening will be required periodically according to business needs)
Have at least five (5) years prior experience in similar performance functions to those required of a Contact Center Project Analyst herein, which includes two (2) years of supervisory level experience or above and shall be able to speak and write proficiently in the English language.
Prior experience with transit fare payment systems preferred.
Prior experience with call center management preferred.
Bachelor's degree or equivalent experience preferred
Ability to type 65 words per minute or higher
Advanced experience with Microsoft Excel, including proficiency with pivot tables and other advanced functions.
Benefits:
The expected salary range for this position is listed above. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data.
At Enlightened, we pride ourselves on offering a comprehensive and industry-competitive benefits package to our full-time employees. Our benefits include:
Medical/Dental/Vision Insurance with Health Savings Accounts (HSA)
Flexible Spending Accounts (FSA)
401(k) Retirement Plan
Paid Holidays, Vacation, & Sick Leave
Professional Training & Development Reimbursement
Please note, these benefits are available exclusively to full-time employees of Enlightened.
Equal Opportunity Statement
Enlightened is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class.
$56k-72k yearly est. Auto-Apply 60d+ ago
Transportation Analyst Intern
Henkel 4.7
Operations analyst job in Stamford, CT
Consumer BrandsLogistics / Supply ChainUnited States, Stamford, CT, CTFull TimeLimited **_About_** **_this_** **_Position_** At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil , 'all , Loctite , Snuggle , and Schwarzkopf and our cutting-edge technologies, you'll have countless opportunities to explore new paths and grow.
This position is with our Consumer Brands business unit - where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world.
**Dare to learn new skills, advance in your career and make an impact at Henkel.**
**What you'll do**
As a Transportation Analyst Intern, you will:
+ Support the day-to-day execution of a multi-million dollar transportation portfolio, ensuring operational efficiency.
+ Assist in managing supplier relationships and performance tracking.
+ Contribute to key projects that drive business growth and process improvement.
+ Create and execute analytical projects to uncover cost-saving opportunities and optimize logistics.
+ Collaborate with cross-functional teams to support strategic transportation initiatives.
**What makes you a good fit**
+ A rising sophomore or rising junior graduating in 2028 or 2029 pursuing a degree in Supply Chain Management
+ Strong verbal and written communication skills for effective cross-functional collaboration
+ Previous internship or relevant work experience in supply chain, logistics, or business analysis
+ Demonstrated campus leadership or involvement in student organizations or projects
+ Proficiency in Microsoft Excel for data analysis and reporting
+ Familiarity with Power BI
**Some benefits of joining Henkel as an intern**
+ Exciting projects that allow you to make real impact and collaborate with Henkel colleagues worldwide.
+ Countless learning opportunities available through Henkel's online learning platform with over 9,000 professional courses.
+ Networking events with Henkel business leaders, experts and sustainability ambassadors.
+ Ongoing feedback discussions throughout the internship that allow you to accomplish concrete goals.
+ In-person and virtual social events to connect with other Henkel interns across the country.
**Following your internship, you may be invited to join Henkel as a returning intern or full-time employee. **
**Additional information**
+ This internship is eligible for a housing stipend or relocation support.
+ Henkel's Summer 2026 internship program starts on May 27th, 2026, and runs through mid-August.
+ Recruitment for our 2026 internships starts in late August 2025 and runs through early March 2026 or until all our positions are filled.
+ If selected to move forward in our recruitment process, you will receive an email from our talent acquisition team.
+ If a position you applied to is filled by another candidate, you will receive an email from our team alerting you that the position is closed.
The salary for this role is $22-$27/hour. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
**JOB ID:** req74893
**Job Locations:** United States, CT, Stamford, CT
**Contact information for application-related questions:** *****************************
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
**Application Deadline:** As long as the vacancy is listed on our Career Site, we are happy to receive your application
**Job-Center:** If you have an application already, you can create or log in to your accounthere (******************************************************************************************************************************************************** to check the status of your application. In case of new account creation, please use your email address that you applied with.
$22-27 hourly Easy Apply 60d+ ago
Agency Emergency Operations Center Analyst
Virsig, LLC 4.0
Operations analyst job in Jersey City, NJ
Job Description
About Us
VIRSIG, LLC is a global technology company focused on secure networks, video surveillance, detection, and access control solutions. We protect people, places and data by identifying then addressing cybersecurity, infrastructure, perimeter, and site vulnerabilities. At VIRSIG, our strength is in how we efficiently deliver leading-edge products and services to our customers, and we're proud to set the standard for success in our industry.
We are seeking a highly motivated and detail-oriented Agency Emergency Operations Center (AEOC) Analyst to join our team. This role requires a proactive professional who thrives in high-pressure environments, can quickly assess and interpret complex information, and effectively communicate with leadership, internal teams, and external stakeholders.
The AEOC Analyst will be responsible for maintaining situational awareness of client facilities across New York and New Jersey, analyzing real-time data, and providing critical updates through alerts, reports, and briefings. The ideal candidate will excel in operational coordination, crisis management, and strategic communication in a 24/7/365 emergency operations center (EOC) environment.
This is an opportunity to play a key role in emergency operations and crisis response, providing essential support to protect lives and critical infrastructure. If you are detail-oriented, thrive under pressure, and want to make a meaningful impact, we encourage you to apply.
Why join us?
Competitive compensation packages
Medical, dental, vision coverage
Health Reimbursement Arrangement (HRA)
Life insurance
401(k) with company match
Professional development assistance
PTO program
Paid federal holidays
Growing firm with fantastic team and culture
Key Responsibilities
Monitor and analyze real-time information from various sources to assess and communicate the impact of incidents at local, regional, and national levels
Develop and disseminate reports, alerts, and briefings to client leadership, managers, and external stakeholders to maintain continuous situational awareness
Coordinate with federal, state, and local agencies to ensure seamless information flow and operational response
Maintain a common operating picture of all client facilities, ensuring decision-makers have accurate, up-to-date intelligence
Manage multiple tasks simultaneously while maintaining composure and clarity under pressure.
Provide clear, concise briefings in both verbal and written formats
Assist leadership in analyzing and interpreting data to support informed decision-making
Qualifications & Skills
Experience working in a 24/7/365 operations center with multi-agency coordination
Two years of experience collecting information from diverse sources, performing analysis, disseminating actionable information and providing recommendations
Strong interpersonal and communication skills to engage with diverse stakeholders
Ability to quickly analyze and interpret data to assess risks and recommend actions
Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and other operational platforms
Demonstrated ability to think critically and maintain composure in high-pressure situations
Ability to draft professional reports, requests for information, and operational briefings
Strong organizational skills with the ability to adapt to rapidly changing priorities
Ability to work 12-Hour Shifts: 7am to 7pm and 7pm to 7am
Salary range: $48-54K annually
VIRSIG's “Why”
At VIRSIG, we believe that service to others can change the world. We believe that those who serve with strong morals and character can inspire others to do the same and overcome obstacles and challenges that many may see as insurmountable. We believe that it is our duty to defend, protect, and serve those that uphold our nation's values. If you're driven and looking for a place to grow, come join us.
VIRSIG's Core Values
People Matter
Do the Right Thing
Endless Pursuit of Excellence
Long-term vs Short-term Focus
Be Heroic!
Never Give Up
VIRSIG offers eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, professional development assistance, as well as participation in a 401(k) plan with company match. Salary will be commensurate with experience.
VIRSIG is proud to be an equal employment workplace. Individuals seeking employment at VIRSIG are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.
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$48k-54k yearly 4d ago
Compliance Analyst Intern
Kearny Bank 4.4
Operations analyst job in Fairfield, NJ
Job Title: Compliance Analyst Intern
Duration: full-time (up to 40 hours per week), for a period of 10 weeks (June 8 - August 14)
About Us: Our mission is to help clients achieve their financial goals both for today and tomorrow through financial expertise, strong leadership, and loyal relationships. This is achieved through deep-rooted guiding principles of strong values, including ethics, integrity, and giving back to the communities we serve.
Our Department: The Compliance Department oversees the Bank's compliance with both federal and state laws, regulations, supervisory guidance, and internal policies. Acting as an independent second line of defense, it identifies, evaluates, monitors, and addresses compliance risks throughout all areas and products of the business.
Maintaining its independence from business units, the department reports to senior management and the Board of Directors, either directly or via a designated committee. This setup supports effective oversight, timely escalation, and clear communication regarding compliance concerns and any required corrective measures.
By encouraging accountability, transparency, and proactive risk management, the Compliance Department helps build a strong compliance culture within the organization.
Job Overview: The Compliance Summer Internship Analyst will support the Bank's Compliance Management System (CMS) by assisting with compliance monitoring, testing activities, and data analytics. This internship provides hands-on exposure to regulatory compliance within a financial institution and is designed to develop analytical, critical-thinking, and risk-assessment skills. The intern will work closely with the Department Leads to evaluate controls, analyze data, and help identify potential compliance risks
Responsibilities
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Compliance Monitoring & Testing
Assist in the execution of compliance monitoring and testing activities across consumer, commercial and retail banking areas.
Perform transactional testing and file reviews to assess compliance with applicable laws and regulations (e.g., Reg B, Reg CC, Reg Z, CRA, UDAAP, Fair Lending).
Document testing procedures, results, and exceptions in accordance with established compliance testing methodologies.
Assist in tracking issues, corrective actions, and remediation timelines.
Support preparation of monitoring and testing reports and presentations for Compliance Management and senior leadership.
Data Analytics & Reporting
Collect, and analyze compliance-related data from multiple systems and reports.
Use data analytics to identify trends, anomalies, and potential compliance risks.
Assist with fair lending, complaints, and other compliance-related analytics.
Develop dashboards, summaries, and visualizations to support compliance with risk assessments and reporting.
Support data integrity and quality control efforts related to compliance reporting.
Compliance Support
Assist with updates to compliance policies, procedures, and monitoring tools.
Provide support for the research and resolution of compliance-related inquiries.
Support with internal audits, including data requests and document organization.
Participate in compliance risk assessments and annual monitoring plan activities.
Contribute to special compliance projects as assigned.
Qualifications
Currently pursuing a degree in Business Administration, Finance, Accounting, Law, Economics, Political Science, or related fields.
Strong analytical and quantitative skills with attention to detail.
Proficiency in Microsoft Excel; experience with data analysis tools.
Ability to interpret data and communicate findings clearly and concisely.
Strong written and verbal communication skills.
Ability to work independently while collaborating effectively within a team.
Interest in banking regulation, compliance, risk management, or data analytics.
How much does an operations analyst earn in Ramapo, NY?
The average operations analyst in Ramapo, NY earns between $46,000 and $101,000 annually. This compares to the national average operations analyst range of $44,000 to $90,000.
Average operations analyst salary in Ramapo, NY
$69,000
What are the biggest employers of Operations Analysts in Ramapo, NY?
The biggest employers of Operations Analysts in Ramapo, NY are: