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Operations analyst jobs in Richmond, VA

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  • Business Systems Analyst

    Datastaff, Inc.

    Operations analyst job in Richmond, VA

    DataStaff, Inc. is seeking a Business Systems Analyst for a long-term contract opportunity with one of our direct clients in the Richmond, VA area. is hybrid;4 days onsite/1 day remote Responsibilities: Ensuring that business needs are well understood, documented, and communicated to the technical resources responsible. Analysis and design of new features and platform implementation as well as partnering with both business stakeholders and technical resources to prioritize, manage, troubleshoot and implement small to medium-size enhancement. Problem-solving and triage support for urgent production break fix resolution is also required. Perform a variety of tasks simultaneously working in a matrixed environment. The applicant must rely on limited experience and judgment to plan and accomplish goals. Mentoring and assisting junior members of the team as they work to grow their BSA skillset. Perform & appropriately scale BSA-related tasks & activities for work efforts of various sizes (from small maintenance items and defects to large projects) Ensure SDLC processes are being followed Product thorough User Stories with sufficient Acceptance Criteria Development and Specification necessary to support the product owner, SME, development and quality assurance stakeholders Acquire full understanding of business vision for project, enhancements, and defect remediation Make recommendations to business on best practices Provide business analysis support for project requests making sure to examine build vs. buy options that may be available and align with business strategic goals including cost / benefit analysis for new efforts. Effectively use various elicitation techniques (JAD sessions, interviews, surveys, shadowing, etc.) to ensure that the true business need and intent is understood and well documented. (RFPs, SOWs, business requirements, business processes, flows, etc) Formulate and document well-formed user stories with detailed acceptance criteria Understand how change to a component/application impacts the whole system and make recommendations for the logical design of system enhancements Provide design support for technical teams in planning and execution of project design sessions prior to development iterations to identify and specify logical system design Work with Development Lead / System Engineer as liaison to communicate business requirements through elicitation of additional technical requirements Gather integration requirements for data to include identification and assessment of data sources and creation of source/target mappings Adapt current integration processes to accommodate changes in source systems and new business user requirements Partner with technical and quality assurance resources to ensure that requirements are implemented and tested per the acceptance criteria Assist Product Owners with UAT planning and execution integrated with QA test planning (as needed) Knowledge and Skills: Demonstrate excellent meeting facilitation and time management during the course of assignments Demonstrate flexibility in dealing with shifting priorities and the ability to manage and balance multiple assignments at the same time Competently and professionally interact with, set expectations and resolve requirements & prioritization conflicts with stakeholders at all levels of the organization Have excellent level appropriate and concise communication skills Proficiency with Microsoft 365 Applications for Enterprise (Word, Excel, PowerPoint, Visio) Proven knowledge of Web Application Concepts Proven knowledge of Client / Server Application Concepts Effective Meeting Facilitation, Conflict Resolution and Negotiation skills Mentor & provide guidance to junior members of the team Experience with HR systems and eCommerce implementation A certain degree of creativity and latitude is required. Required Skills: 3 Years - Writes clear, accurate and measurable requirements in the format of user stories with acceptance criteria 3 Years - Creates and maintains documentation used to communicate business process information, system functionality and other materials needed for support 3 Years - Experience writing interface requirements and related documentation such as source to target mapping 3 Years - Facilitates, leads and participates in effective meetings to understand the problem/opportunity, gather requirements and facilitate UAT 2 Years - Writes basic SQL queries (select statements only) to find, analyze and summarize data findings 3 Years - Experience learning new systems, processes and procedures 3 Years - Balances multiple complex assignments with minimal assistance 3 Years - Tracks down the source & details surrounding a problem/opportunity, accurately analyzes it and clearly identifies the activities needed to address it. 5 Years - Full SDLC experience on agile, waterfall and hybrid methodologies Desired Skills: 1 Year - Ability to read and interpret vendor API information 1 Year - Experience as a BSA supporting or implementing HR and/or eCommerce systems 1 Year - Experience working with and partnering with vendor support 1 Year - Experience using Atlassian JIRA to manage requirements This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
    $61k-86k yearly est. 3d ago
  • Java Programming Analyst

    Technosmarts, Inc.

    Operations analyst job in Richmond, VA

    🚨 Now Hiring: DSS Java Programmer Analyst 4 (778541) 📍 Glen Allen, VA (Hybrid) Available (Max 2 Submittals) We are seeking an experienced Java/JEE Developer to support an upgrade from WebSphere 8.5.5 to WebSphere 9, migrate applications to Java 8, and remove IE11 compatibility settings. 🔧 Key Skills Required Java/JEE, JSP, JavaScript Struts 1.x & 2.x WebSphere (8.5.5/9) EJB, JPA Oracle Experience fixing Veracode SAST flaws Ability to develop user stories 📍 Work Setup Hybrid - Glen Allen, VA Must reside within the United States (per VA security policy). Candidate must be able to come onsite Mondays. If you are interested or know someone who might be a great fit, feel free to message me or share your updated resume! 🚀
    $66k-99k yearly est. 1d ago
  • Information Technology Security Analyst

    Vector Consulting, Inc. 4.2company rating

    Operations analyst job in Richmond, VA

    Our government client is looking for an experienced IT Security Analyst on a hybrid 6+ months renewable contract role in Richmond, VA. - IT Security Analyst | HYBRID W2 RATE - $65/hr - $70/hr Job description: Individual is able to work without assistance; provides leadership for others; able to manage highly complex work efforts; may have advanced education; has extensive industry experience. The IT Security Analyst monitors and advises on information security issues related to the systems and workflow at an agency to ensure the internal IT security controls for an agency are appropriate and operating as intended. Coordinates and executes IT security related projects for the agency. Coordinates response to information security incidents. Develops and publishes Information Security policies, procedures, standards and guidelines based on knowledge of best practices and compliance with Commonwealth IT Security policies, standards, and guidelines. Conducts campus-wide data classification assessment and security audits and manages remediation plans. Collaborates with IT management, Internal Audit, and VITA to manage security vulnerabilities. Creates, manages and maintains user security awareness. Conducts security research and keeps abreast of latest security issues. Prepares IT security documentation, including department policies and procedures, agency notifications, Web content, and alerts. Required/Desired Experience: 12 Years of Individual must have experience working without assistance; providing leadership for others; managing highly complex work efforts. Required 7 Years of Individual must have experience in the IT Security or related field. Required About Vector: Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to ** People, Partnerships, Purpose and Performance - THE VECTOR WAY ************************ “Celebrating 30 years of service.”
    $65 hourly 1d ago
  • Senior Program Analyst

    The Virginia Birth Related Injury Fund

    Operations analyst job in Richmond, VA

    The Senior Program Analyst provides critical support in regulatory compliance, program governance, and organizational risk management for the Virginia Birth-Related Neurological Injury Compensation Program. This role ensures operational integrity, statutory alignment, and continuity within key program areas. Acting as a strategic partner to senior leadership, the Analyst translates complex regulatory requirements into actionable guidance, supports risk mitigation, and strengthens internal processes to maintain defensible, mission-focused decisions. The position is Exempt under the Fair Labor Standards Act (FLSA) and reports directly to the Chief of Administration. Duties and Responsibilities: Serve as a subject matter expert on regulatory compliance and program governance. Interpret statutes, administrative rules, and program policies; provide clear operational guidance to staff and leadership. Monitor workflows for alignment with statutory and policy expectations; identify gaps and recommend improvements. Conduct risk assessments across claims, case management, and administrative functions; maintain a risk tracker and mitigation plans. Draft and refine decision rationales, program memoranda, and documentation requiring legal/technical clarity. Provide redundancy and continuity for senior leadership during absences or high-demand cycles. Coordinate with other departments and legal counsel to ensure statutory and operational consistency. Assist in developing and documenting organizational policies and procedures. Support audits, quality reviews, and readiness assessments; prepare structured summaries for leadership. Mentor staff and contribute to leadership development within the organization as needed. Must maintain a high level of confidentiality and abide by HIPAA rules and regulations. Perform other duties as assigned Qualifications: Strong statutory and regulatory interpretation skills. Strong writing skills. High judgment, discretion, and ability to handle sensitive program information. Operational problem-solving and systems-thinking mindset. Ability to navigate ambiguity, work independently and strategically with minimal supervision. Strong interpersonal skills to build trust and maintain collaborative relationships across teams. Education & Experience: Bachelor's degree in Public Administration, Legal Studies, Health Administration, Policy, or related field; Master's degree preferred. 5-7 years of experience in regulatory affairs, program administration, or operational oversight within government, healthcare, disability services, insurance, or nonprofit sectors. Strong statutory and regulatory interpretation skills. Exceptional writing and documentation abilities. Virginia Birth Injury is an Equal Opportunity Employer. Virginia Birth Injury does not discriminate in hiring or employment practices based on race, color, religion, gender, age, sexual orientation, marital or family status, national origin, non-job-related disability, or status as a veteran.
    $79k-111k yearly est. 2d ago
  • Systems Analyst(NetSuite)

    Systemsaccountants

    Operations analyst job in Richmond, VA

    IT & NetSuite Systems Analyst | Richmond, VA (On-Site) Our Client, a manufacturing company in Richmond, is looking for a hands-on IT & NetSuite Systems Analyst to support their users, systems, and ERP platform on-site. This is a great fit for someone who has done a bit of everything in IT, including helpdesk, system administration, and software troubleshooting, and is ready to take ownership of a modern, cloud-based ERP environment. This person will be the in-house go-to for both IT support and NetSuite questions. You'll keep the tech side of the shop running smoothly, help users with system issues, support new rollouts, and make sure NetSuite and other business systems stay aligned with day-to-day operations. Day-to-Day: Providing on-site IT support: user setup, hardware/software troubleshooting, network connectivity, email, permissions, etc. Administering and supporting NetSuite (user accounts, roles, saved searches, forms, simple workflows) Supporting shop floor and operations systems that integrate with NetSuite Documenting system processes, login/access procedures, and issue resolutions Helping the team get the most out of NetSuite through reporting, basic customization, and user training Partnering with Finance and Operations to understand system issues and identify opportunities to improve efficiency
    $65k-85k yearly est. 1d ago
  • Information Technology Security Analyst - Must be local to Richmond, VA 23219

    HCL Global Systems Inc. 4.1company rating

    Operations analyst job in Richmond, VA

    IT Security Analyst IV: Individual is able to work without assistance; provides leadership for others; able to manage highly complex work efforts; may have advanced education; has extensive industry experience. The IT Security Analyst monitors and advises on information security issues related to the systems and workflow at an agency to ensure the internal IT security controls for an agency are appropriate and operating as intended. Coordinates and executes IT security related projects for the agency. Coordinates response to information security incidents. Develops and publishes Information Security policies, procedures, standards and guidelines based on knowledge of best practices and compliance with Commonwealth IT Security policies, standards, and guidelines. Conducts campus-wide data classification assessment and security audits and manages remediation plans. Collaborates with IT management, Internal Audit, and VITA to manage security vulnerabilities. Creates, manages and maintains user security awareness. Conducts security research and keeps abreast of latest security issues. Prepares IT security documentation, including department policies and procedures, agency notifications, Web content, and alerts.
    $76k-97k yearly est. 4d ago
  • Financial Analyst

    LHH 4.3company rating

    Operations analyst job in Richmond, VA

    We are recruiting for a financial analyst to work for one of our best clients in Richmond,VA. The company has been in business for decades and has a beautiful faclity with an incredible view of Richmond. This role allows a talented analyst to provide data to support critical decisions. This is the perfect role for an analyst with a command of multiple tools. Responsibilities: Provide ad hoc models and financial analyses Create analysis to communicate complex topics effectively and efficiently to various internal parties, including executives Support partners and other deparments with pricing analysis Requirements: BS Degree in finance or accounting 5+ years experience in FP&A Advanced skills with Microsoft Excel and Microsoft PowerPoint Proficiency with PowerBI. Experience with 3E, Advanced Financial Solutions, and SQL or Python a plus Our client offers a hybrid working arrangement. LHH is highly regarded as an industry leader. LHH specializes in the career placement of top-notch accounting and finance professionals. When you work with our team, you will be greeted by a team of experienced financial professionals and tenured, executive recruiters. As accountants and CPA's from the industry we serve, we worked within the accounting and finance industries first, found the careers that make us happy, and now enjoy doing the same for other professionals. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ********************************************** The Company will consider qualified applicants with arrest and conviction records.
    $48k-71k yearly est. 3d ago
  • Business Process Analyst

    Arete Technologies 4.5company rating

    Operations analyst job in Richmond, VA

    Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description Assist with implementation of new system designed to re-engineer existing tort claims process. Assist with change management, system testing, UAT, and training development and implementation. Work with tort claims team to review documentation and become familiar with tort claims process. o Become familiar with proposed tort claims system o Assess training needs and logistical planning across entire agency. O Attend future Sprint Demos, and begin testing. O Coordinate with our current stakeholder testers during testing to see if they have questions or concerns and to assist with troubleshooting. O Begin review and test of job aids. O Help train the all the users. O Help with UAT testing to become familiar with the system and can be used to assist in final development/review of training materials, job aids and customer service scripts. Qualifications Local candidates will be preferred first Additional Information Thanks and Regards, Anushka Doegar
    $69k-95k yearly est. 60d+ ago
  • Product Growth Analyst

    Meta 4.8company rating

    Operations analyst job in Richmond, VA

    Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page. **Required Skills:** Product Growth Analyst Responsibilities: 1. Drive long-term growth of Meta Platforms, Inc products through a combination of data analysis, product ideation, and experimentation to optimize product experiences. 2. Use data to understand trends in user behavior and product usage to influence strategy. 3. Identify opportunities to drive growth and prioritize them to maximize long term growth. 4. Execute on projects by working closely with engineering, product management, data science and other members of product teams to land impact on product goals. 5. Lead experimentation from designing tests to analyzing results in order to make launch decisions. 6. Telecommute from anywhere in the US allowed. **Minimum Qualifications:** Minimum Qualifications: 7. Requires a Master's degree (or foreign equivalent) in Computer Science, Business Analytics, or a related field and two years of work experience in the job offered or in a computer-related occupation 8. Requires two years of experience in the following: 9. Data querying languages (e.g. SQL) with intermediate functions such as case logic and joins to query large data sets 10. Proficiency in quantitative analysis geared towards drawing actionable insights from complex datasets 11. Design multivariate tests, synthesize test results and build frameworks to make data-informed launch decisions 12. Influence stakeholders to drive buy-in and alter the product roadmap 13. Distill complex technical findings for consumption by leadership **Public Compensation:** $175,270/year to $180,400/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $175.3k-180.4k yearly 20d ago
  • Analyst, Vessel Operations

    Ocean Network Express

    Operations analyst job in Richmond, VA

    Job Family: NA Marine and Procurement Job Title: Analyst, Vessel Operations Role Summary: Supports manager of vessel operations and global operations needs and executes the assigned tasks. Responsible for vessel scheduling and operations for North American controlled services and execution of marine-related programs. Additional Responsibilities: Monitors and reports compliance requirements. Administrative support for various marine programs including marine safety, regulatory compliance, certain environmental programs, damage prevention, and emergency response. Monitors and protects the schedule of vessels calling on the PS, PN, EC, and AL services (including coordinating Panama bookings). Responsible for cost minimization and evaluation related to vessel scheduling including bunker costs, terminal standby/dead time, CODs, monitoring port call costs, OOG, and other vessel schedule-related expenses. Prepare KPIs/metrics and execute data/business analysis for the programs the Vessel Operations group administers. Monitors service quality and addresses performance concerns with suppliers. Closely collaborates with the various stow planner offices/leadership in the daily execution of marine operations. Monitors Partner line's schedules and operational performance and assist in RCC issues. Core Required Skills and Competencies: Ability to evaluate data, analyze, and problem solve Responsive, dependable, and follows through Ability to collaborate effectively Sound decision-making and problem-solving skills Proactively pursues continuous improvement Ability to adapt to changing situations Function-Specific Required Skills and Competencies: Ability to manage multiple projects concurrently and prioritize Proficient with Excel and other analytical tools. Port/Vessel scheduling and operations factor knowledge Ability to remain calm, make clear reasoned decisions under pressure and adapt to quickly changing situations. Required Minimum Years Experience: 2+ industry or analytical related Required Minimum Education: Bachelor's Degree Preferred Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. At Ocean Network Express, we strive toward high-level results for all our employees and pride ourselves on identifying opportunities for internal movement and advancement of proven talent. If you're interested in a career in the global transportation industry and are looking for growth and advancement opportunities, we encourage you to apply. We enjoy meeting candidates who are persistent in their own professional development. About Ocean Network Express (ONE) Ocean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha (“K” LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil. ONE is the world's sixth-largest container carrier with a fleet size of approximately 1.91 million TEU. Operating more than 240 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond. ONE is a member of the Premier Alliance,a global ocean carrier consortium. For more information, please visit **************** #JIL
    $60k-90k yearly est. Auto-Apply 60d+ ago
  • Revenue Operations Analyst

    Dodge Construction Network

    Operations analyst job in Richmond, VA

    Dodge Construction Network (Dodge) is growing and we're looking to bring on a Revenue OperationsAnalystto helpguide thecommercial organization byoptimizinga well-structured sales process and implementing solutions based onrigorousanalysis. The Revenue OperationsAnalystwill be responsible for supporting ourrevenueteamsbyanalyzingall aspects ofourlead generation, prospecting, deal flow, andrevenuepipeline.The ideal candidate will have already started their revenue operations career and is excited to take ownership of key areas of focus within the team. This is afull-timeposition and reports directly to the SeniorDirector, Revenue OperationsandAnalytics. **_Preferred Location_** This is a remote, home-office based position open to candidates across the continental United States, with a preference for those located in the Eastern Time Zone. **_Travel Requirements_** Expected travel is less than 5% of the time, but may occasionally be required for team meetings. **_Essential Functions_** + Assist in helping Sales Development Representatives (SDRs), Account Executives (AEs), and Sales Leadership interact with our data primarily stored in our CRM (Salesforce) and interconnected systems to meaningfully drive better execution of sales strategy + Analyze our lead and opportunity assignment engine to match the right individuals and companies, with the right sales professionals, at the right time + Create sales and revenue forecasts using pipeline analysis, booking estimates, and key sales performance indicators + Gather and organize our data and generate deeper customer insight to enhance sales productivity + Work cross-functionally to ensure business data and reporting is 100% in sync for all members of our Go-To-Market teams + Troubleshoot reporting discrepancies as needed + Conduct complex, important work under minor supervision with wide latitude for independent judgment **_Education Requiremen_** **_t_** Bachelor's degreeinquantitativefield(mathematics, economics, etc.)and/or equivalent work experience. **_Required_** **_Experience_** **_, Knowledge_** **_and Skills_** + 3+ years in SaaS Sales/Revenue Operations with a leading technology company + Proficiency with Salesforce object and reporting schemas + Intermediate proficiency in Excel functions and modeling + Experience with Business Intelligence tools + Exceptionalanalyticalskills,with theabilityto present datacross-functionally and to executives + Meticulous organizational and documentation skills **_Preferre_** **_d_** **_Experience_** **_, Knowledge_** **_and Skills_** + Proficiency with Salesforce CPQ object and reporting schemas + Experience developing Tableau and Quick Sight dashboards and visualizations **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_future require sponsorship for employment visa status._** **_A b_** **_ackground check_** **_is_** **_required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job_** **_and_** **_consistent with all federal state and local ordinances._** **_Reasonable_** **_Accommodation_** **_Dodge Construction Network_** **_is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer._** **_We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people._** **_All employment decisions shall be_** **_based on merit,_** **_qualifications,_** **_and business needs_** **_without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status,_** **_pregnancy,_** **_sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-1146-2025
    $60k-90k yearly est. 24d ago
  • Program Analyst

    Department of Defense

    Operations analyst job in Richmond, VA

    Apply Program Analyst Department of Defense Defense Logistics Agency G6 AFG Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: Battle Creek, MI: $105,383 - $137,000 Columbus, OH: $109,966- $142,957 Dayton, OH: $109,308- $142,103 Fort Belvoir, VA: $120,579- $156,755 New Cumberland, PA: $120,579- $156,755 Ogden, UT: $105,383 - $137,000 Philadelphia, PA: $116,123- $150,962 Richmond, VA: $110,083- $143,109 Summary See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: Battle Creek, MI: $105,383 - $137,000 Columbus, OH: $109,966- $142,957 Dayton, OH: $109,308- $142,103 Fort Belvoir, VA: $120,579- $156,755 New Cumberland, PA: $120,579- $156,755 Ogden, UT: $105,383 - $137,000 Philadelphia, PA: $116,123- $150,962 Richmond, VA: $110,083- $143,109 Overview Help Accepting applications Open & closing dates 12/01/2025 to 12/08/2025 Salary $105,383 to - $156,755 per year See summary for additional information. Pay scale & grade GS 13 Locations 1 vacancy in the following locations: Battle Creek, MI Whitehall, OH Wright-Patterson AFB, OH New Cumberland Defense Logistics Center, PA Show morefewer locations (4) Philadelphia, PA Hill AFB, UT Fort Belvoir, VA Richmond, VA Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 13 Job family (Series) * 0343 Management And Program Analysis Supervisory status No Security clearance Other Drug test No Financial disclosure No Bargaining unit status Yes Announcement number DLAJ6-26-12842783-MP Control number 851183500 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency "Agency" means current permanent DLA employees Videos Duties Help * Serve as Contracting Officers Representative (COR) for program contracts including the program management support and teaming partner contracts * Work with a variety of representatives across a variety of cross-functional issues. * Responsible for development of IT requirements. Serves as program technical and programmatic expert, managing schedule, risk, and performance, regarding the contract proposals and addresses any impacts associated with these. * Prepares and directs the preparation of all program documentation for monthly and quarterly In-Process Reviews * Oversees the development, assessment, and monitoring of performance-based requirements * Exhibits skills in collaboration/partnership, conflict management, initiative, influencing/negotiation, leadership and mentorship * Develops procedures to standardize customer service by engaging customers to manage expectations, provide requested services in a helpful and courteous manner, and provides timely recommendations, assistance and support to requests and questions. * Reviews and approves all life cycle products developed for the program by the government, contractor program management staff, and Enterprise Service Provider * Develops Standard Operating Procedures, budget estimates, and independent government cost estimates. Requirements Help Conditions of employment * Must be a U.S. citizen * Tour of Duty: Set Schedule * Security Requirements: Non-Critical Sensitive * Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal. * Fair Labor Standards Act (FLSA): Exempt * Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service. * Recruitment Incentives: Not Authorized * Bargaining Unit Status: Yes * This position and any future selections from this announcement may be used to fill various shifts located within DLA Information Operations (J6) locations. * Defense Acquisition Workforce position. Must complete DoD certification and other requirements. See Addtl Info. * This position and any future selections from this announcement may be used to fill future vacancies for various shifts located anywhere within DLA Information Operations, J-6. Qualifications To qualify for Program Analyst your resume and supporting documentation must support: Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: * Develops briefings and prepares justifications for requirements, monetary investments and provides status reports required by senior leaders. * Monitors performance on all contract vehicles; tracks performance measures and metrics and is responsible for notifying contractor when in non-compliance. * Reviews and approves all life cycle products developed for the program by the government, contractor program management staff, and Enterprise Service Provider (ESP). * Ensures cost requirements, terms, conditions, and schedules for the assigned PMO are reasonable and achievable Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional information For Important General Applicant Information and Definitions go to: ****************************************************************** Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: ******************************************************************************** Position requires DoD Acquisition Program Management, Advanced certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources. Position requires DoD Acquisition Program Management, Advanced certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources. Information for Veterans is available at: ************************************************** As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement. Drug-Free Workplace:The Defense Logistics Agency (DLA) has established a Drug-Free Federal Workplace Policy. All applicants tentatively selected for DLA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with DLA for a period of six months. This policy extends to random testing for the use of illegal drugs by employees who occupy testing designated positions defined as sensitive in Section 7(d) of Executive Order 12564. The Defense Logistics Agency's Drug Free Workplace Plan's drug testing panel includes testing for the following illegal substances: marijuana, cocaine, opiates (codeine/morphine), 6-Acetylmorphine (heroin), phencyclidine, amphetamines (amphetamine/methamphetamine), methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), oxycodone, oxymorphone, hydrocodone, and hydromorphone. ADVISORY: By using cannabidiol (CBD) products you are risking a positive drug test result for marijuana. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. The assessments for this job will measure the following Competencies: Occupational Interaction Assessment * Accountability * Attention to Detail * Customer Service * Flexibility * Influencing/Negotiating * Integrity/Honesty * Interpersonal Skills * Learning * Self-Management * Stress Tolerance * Teamwork Occupational Judgment Assessment * Decision Making Occupational Reading Assessment * Reading Comprehension Occupational Reasoning Assessment * Reasoning Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire and USA Hire assessments. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position you must provide a complete Application Package. Each Application Package MUST include: * Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. * Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents. * If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station. Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: * To begin the application process, click the Apply Online button. * Answer the questions presented in the application and attach all necessary supporting documentation. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. * Click the Submit Application button prior to 11:59 PM (ET) on 12/08/2025. * After submitting your online application, you will be notified whether or not you are required to take any additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you both on screen and via email notification. The email may be routed to your "Spam" or "Junk" folder. If you do not receive the email invitation to the assessment and you meet the minimum qualifications for the position, you should contact **************************************** to request the email be re-sent. Requests to re-send invitations to the USA Hire Competency Based Assessments must be received by **************************************** BEFORE the close of the JOA. * If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements. * NOTE: Set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application. You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities, and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (************************* There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at ************************ On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit *************************************************** Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/articles/2**********764-Requesting-an-accommodation. To preview the questionnaire, please go to ********************************************************* Agency contact information Jesime McCullough Phone ************ Email ******************** Address DLA Information Operations J6 8725 John J Kingman Rd Ft Belvoir, VA 22060-6221 US Next steps If you meet the minimum qualifications of this position, you may be presented with instructions on how to access the USA Hire Competency Based Assessments (CBA) system. These additional online assessments must be completed within 48 hours following the close of this announcement unless you have requested Reasonable Accommodation for the USA Hire CBA. Your results will be kept on record for one year when applying for future jobs that require the same USA Hire CBA. NOTE: If the USA Hire CBA is altered within a year of your last application, you will be required to take the new USA Hire CBA. If no additional online assessments are required you will receive an OPM notification stating "It has been determined that you have completed all required online assessments and your application is complete. No further action is required." Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review may be completed of your online questionnaire and the documentation you submitted to support your responses. Applicants that are found among the most highly qualified may be referred to the hiring official for consideration, and you will receive a notification of referral. The selecting official may choose to conduct interviews, and as part of the selection process, applicants may be required to complete additional supplemental documents. Once the selection is made, you will receive a notification of the decision. If interviews are conducted, DLA uses a technique called Behavior Based Interviewing (BBI). Be sure to check your USA Jobs account for your notification updates. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help To apply for this position you must provide a complete Application Package. Each Application Package MUST include: * Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. * Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents. * If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station. Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $120.6k-156.8k yearly 5d ago
  • MO-422-Business Analyst 761252

    FHR 3.6company rating

    Operations analyst job in Richmond, VA

    Job Description Candidate should be able to work on-site 3 days a week.in person interview is required. This is located in Richmond, VA. Our client has an opening for a Business Analyst 761252) This position is up to 13 months with the option of extension. The client is located in Richmond, VA. Experience delivering business and systems analysis artifacts Required 8 Years Proficiency in translating client and product strategy requirements into application requirements and user stories. Required 8 Years Exceptional written and oral communication skills, with a proven ability to work well with a diverse set of peers and customers Required 8 Years Experience as an Agile Business Analyst with a strong understanding of Scrum concepts and methodology. Required 5 Years Proven experience in organizing and maintaining Product and Sprint backlogs. Required 5 Years Defining acceptance criteria and managing the acceptance process with development teams. Required 5 Years Experience with Business Process Model and Notation (BPMN) 2.0 Required 5 Years Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment? Please list candidate's email address. Please confirm that candidate can interview in person at Richmond, VA. Describe candidate's experience with high-visibility projects and how they effectively communicated with non-technical stakeholders Please describe the candidate's ability to navigate a very complex matrix organization with minimal supervision. By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
    $66k-95k yearly est. 21d ago
  • Mid Level Business Analyst (Locals Preferred)

    360 It Professionals 3.6company rating

    Operations analyst job in Richmond, VA

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Client is currently seeking a Mid-Level Business Systems Analyst to analyze business processes, develop business requirements and manage agency-wide technical projects. Qualifications Skill Required/Desired Amount Provide business analysis support Required 4 years Plan and conduct joint application design sessions Required 4 years Document user system requirements Required 4 years Display creative thinking to generate new ideas and solutions Required 4 years Knowledge of requirements elicitation techniques, documenting requirements, and developing business processes Required 4 years Additional Information Thanks and Regards, Karan Sharma 510-254-3300 ext. 150
    $65k-89k yearly est. 60d+ ago
  • Operations Analyst - 3rd Shift- Sanctions Screening Center of Excellence

    Bank of America Corporation 4.7company rating

    Operations analyst job in Richmond, VA

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing. Line of Business Specific Description: About Sanctions Screening Center of Excellence: The Center of Excellence for economic sanctions monitoring is part of Global Payment Operations (GPO). GPO is the central hub for Bank of America in playing a monumental and mission critical role in establishing, servicing, supporting and monitoring two of the most widely used electronic payment processing vehicles - Wire and ACH - in the financial services arena worldwide. GPO is also accountable for the SSCoE (Sanctions Screening Center of Excellence) that reviews all of Bank of America's customers and transactions to ensure compliance with Bank of America's Economic Sanctions Program. SSCoE serves BAML's eight lines of business, delivering global, regional and local capabilities through secure, fast and reliable technology, and people with the knowledge and experience to deliver timely and accurate review of all sanctions alerts across all products of Bank of America. Team also has the responsibility to provide support to client facing teams and clients where needed to educate on compliance program, drive better quality of data defining the customer and their day-to-day banking transactions. Responsibilities: * Investigate Office of Foreign Assets Control (OFAC) alerts for both domestic and international consumer, commercial and wholesale bank businesses or services functions * Reviewing and processing OFAC transactions to meet compliance requirements * Performs item processing functions under moderate supervision within a process that has built-in checks and balances. * Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients. * Basic level reporting * Assists with coordination of implementation for products, services, and operational solutions * Supports the design, documentation, implementation, and monitoring of new products and services * Provides guidance regarding procedural, technical, and operational changes * Expands business products knowledge within operations environment * Builds network by developing relationships with partners and teammates * Inspects data to identify issues and trends * Collects and interprets data to validate operational processes Required Qualifications: * Minimum of 1 year experience in finance and/or compliance. * Must have experience working in a highly regulated production environment. * Ability to remain focused in a repetitive environment. * Ability to navigate through multiple systems while maintaining data integrity * Analytical and detail oriented; ability to make accurate and timely decisions * Good oral and written communications skills * PC proficiency and excellent keyboarding/typing skills/data entry * Ability to work independently, as well as, within a team * Overtime as required Desired Qualifications: * Previous Economic Sanctions, AML, Wire Transaction and/or previous Compliance experience highly desired. * College degree or equivalent work experience desired * Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions. * Excels in working among diverse viewpoints to determine the best path forward. * Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner * Commitment to challenging the status quo and promoting positive change. * Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base. * Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world. Skills: * Attention to Detail * Customer and Client Focus * Monitoring, Surveillance, and Testing * Process Performance Management * Research * Adaptability * Business Analytics * Critical Thinking * Reporting * Written Communications * Data Management * Policies, Procedures, and Guidelines Management * Process Design * Process Effectiveness * Strategic Thinking Shift: 3rd shift (United States of America) Hours Per Week: 40
    $64k-104k yearly est. 25d ago
  • Analyst - Master Data Digital

    Wesco 4.6company rating

    Operations analyst job in Ashland, VA

    We are seeking a Master Data Analyst to join our team and analyze supply chain services for our customers! As a Master Data Analyst, you will be responsible for maintaining data integrity for existing customer data, interpreting data into standardized Wesco data framework, and performing data quality checks. You will develop and manage business relationships with project team members and senior leaders across the organization. In addition, you are responsible for driving performance improvement through the dissemination of data analysis and reporting, communicating analysis findings, and directing supply chain partners to the correct course of action. You must have an understanding of customer and supply chain partner data sources, and how these data sources can be utilized to improve Wesco performance. Responsibilities Perform functions related to the collection, aggregation, consolidation, maintenance, and distribution of data throughout the organization and ensure the integrity of the master data. Execute procedures to maintain data integrity. Gain an understanding of customer data flows, sources, and data transformations across multiple data sources. Perform data quality analytics and key performance indicators assessments to ensure quality of data. Assist in the development and training of data quality practices. Manage, cleanse and facilitate customer and supplier information within the industry. Document, monitor, and improve processes and controls related to areas of responsibility. Qualifications Bachelor's Degree required/Masters' Degree preferred- Business, Information Systems, Computer Science or equivalent experience Intermediate to advanced Excel PowerBI and experience with scripting languages preferred 3+ years of experience in a Data Analytics role. Strong analytical background. Understanding of data quality standards, methods, processes, tools, and controls. Self-starter with the ability to seek out new problems and develop solutions, while having strong sense of ownership. Analytical and data-driven with a knack for driving business decisions through data and analytics. Self-sufficient and motivated to obtain the skills or knowledge necessary to accomplish tasks. Excellent organizational and time management skills with the ability to juggle multiple priorities. Ability to conduct root cause analysis and communicate recommendation to resolve, switch quickly between details and the big picture. Ability to travel 5-10% of the time #LI-KB1 #LI-Hybrid
    $54k-84k yearly est. Auto-Apply 3d ago
  • Analyst, Jr. Pricing

    Estes Forwarding Worldwide 4.4company rating

    Operations analyst job in Richmond, VA

    Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines' extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch. We are proud to offer highly competitive pay and a comprehensive benefits package, including: Paid vacation, sick time, and holidays 401(k) plan with company match Medical, dental, and vision insurance Short- and long-term disability plans Life and accidental death & dismemberment insurance Job referral bonus program Responsibilities The Jr. Analyst, Pricing is responsible for developing, interpreting and implementing analytical tools to understand price results and drive price realization within EFW. To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties. Use initiative, education and prior training to suggest transportation improvements. Responsible for customer set-up to include development of rate packages by analyzing company databases, historical records and P&Ls. Conduct ongoing analysis of new/prior client's freight rates for profitability and operation. Advanced report writing within Sequel and Microsoft Access. Support sales efforts and general business transactions as required. Complementary reporting on a monthly basis. Regular attendance is required. Comply with company C-TPAT and TSA security procedures. Perform other duties as assigned. Qualifications The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required. SKILLS AND ABILITIES Experience with customer tariff, contract pricing and rate application. Intermediate proficiency in Microsoft Office (particularly Excel, Word, PowerPoint and Access), internet, web-based, and job specific software applications. Proficiency in Excel, Access and Sequel programs. Good math, keying, and written/oral communication skills. Acute attention to detail and strong organizational skills. Must be a self-starter and able to thrive in a very fast-paced environment with little direction. Must be able to interact well with others. Ability to work independently or in a team setting, in a fast paced environment. Maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization. Ability to complete multiple projects as designated by supervisor. Ability to read and interpret complex business and/or technical documents. Ability to write comprehensive reports and detailed business correspondence. Ability to work with groups of people such as other departments and communicate known concepts. Ability to present to a group of departments. Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis. Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems. Must be eligible to work in the United States. At this time, EFW will not sponsor a new applicant for employment authorization for this position. EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. SUPERVISION Position functions with supervision and has no direct reports. EDUCATION/EXPERIENCE Minimum of a Bachelor's degree and 1-3 years of experience. Bachelor's degree in Business, Logistics, or a related field preferred. However, a combination of experience and/or education will be taken into consideration. LICENSES/CERTIFICATIONS None required. TRAVEL None required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Typically sitting at a desk or table. Intermittently sitting, standing, walking, or stooping. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties. Normal office situation. EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.
    $55k-89k yearly est. Auto-Apply 60d+ ago
  • Operational Risk and Control Analyst

    Elephant Insurance 4.3company rating

    Operations analyst job in Richmond, VA

    About Elephant: Why You Should Join “The Herd” Elephant is a wholly owned subsidiary of Admiral Group, PLC, which is the second largest auto insurer in the UK with subsidiaries in France, Italy, Spain, and the United States. Admiral's phenomenal success is driven by their strongly people-focused culture, which Elephant is proud to take part in. We believe that people who like what they do do it better. We pride ourselves on a relaxed and friendly company culture that has earned us the honor of being named one of the best places to work in Richmond! As our company grows, we encourage an environment of individual contribution, long-term commitment, and profitable growth. About Our Enterprise Risk and Control Analyst: The Enterprise Risk and Control Analyst has an essential role in in identifying, managing and mitigating risks within the organization. This position involves creating educational resources, analyzing risk data, and supporting communication across operational risk teams. You must be an experienced risk professional as well as adaptable, organized, efficient, and-above all-passionate about quality. Job Responsibilities: Design, develop, and maintain risk dashboards, reports, and trend analyses utilizing the organization's risk management repository/tool. Analyze risk data to generate actionable insights and recommendations for decision-making. Contribute to the development, ongoing review, and monitoring of ERM Framework measurement components, such as risk appetite, risk tolerance thresholds, and key risk indicators (KRIs). Assist in preparing for and facilitating risk reviews across various business levels and departments. Promote and communicate a strong risk culture focused on effective risk identification and management. Respond to inquiries directed to the ERM team from stakeholders throughout the organization. Coordinate and communicate with operational teams to support risk management initiatives. Create educational materials and resources to support the ERM Program. Ensure all subject matter content is clear, informative, and consistent with industry best practices. Organize and facilitate quarterly Risk Management Committee meetings. Qualifications: Required Qualifications: College degree or equivalent Demonstrated understanding of risk management frameworks and best practices, including preference for ISO 31000, as well as internal control principles and concepts such as identifying risk in key processes, ensuring compliance with regulatory requirements, monitoring, testing, issue management, risk appetite and related metrics, and reporting. Critical thinking skills to analyze data and produce meaningful reporting, data, and solutions for emerging risks and opportunities. Experienced and comfortable utilizing risk management systems, as well as development and production of dashboards, scorecards, and reports to support management and the executive team for their evaluation of enterprise risk. Ability to be creative and innovative; forward-thinking Excellent verbal and written communication skills Ability to communicate professionally with all levels of employees Experience with Microsoft Office programs such as Word, Excel, and Outlook Preferred Qualifications: Prior Management experience
    $70k-94k yearly est. 60d+ ago
  • Master Data Analyst

    Quantaleap

    Operations analyst job in Richmond, VA

    Job DescriptionRole : Master Data Analyst - In Person Interview Mode: In Person Only **local candidates strongly preferred due to onsite requirement **candidate must have experience working in data management as an analyst The Virginia Department of Transportation (VDOT) Business Integrated Solutions Division (BISD) is seeking a Master Data Analyst with demonstrated experience in data analytics to work as a key member of the Data Management team. This analyst will support teams working in Agile (Sprint) as well as traditional Waterfall methodologies for Software Development Lifecycle (SDLC). Responsibilities include analyzing problems; documenting business processes and data lifecycle; developing data requirements, user stories and acceptance criteria; and testing. VDOT is a fast-paced organization with very high standards for work quality and efficiency. This position is expected to handle multiple projects, and remain flexible and productive, despite changing priorities and processes. Ongoing improvement and efficiency are a part of our culture, and each team member is expected to proactively contribute to process improvements. Responsibilities: • Work with the Project team members and business stakeholders to understand business processes and data flows • Develop expertise in the customers' datasets and data lifecycle • Profile source data; review source data and compare content and structure to dataset requirements; identify conflicts and determine recommendations for resolution • Conduct entity resolution to identify matching and merging and semantic conflicts • Conduct data attribute mapping back to the data source • Elicit, record, and manage metadata • Diagram current processes and proposed modifications using process flows, context diagrams and data flow diagrams • Discover and document requirements and user stories with a focus on improving both business and technical processing • Decompose requirements into Epics and Features and create clear and concise user stories that are easy to understand and implement by technical staff • Utilize progressive elaboration; map stories to data models and architectures to be used by internal staff to facilitate master data management • Identify and group related user stories into themes, document dependencies and associated business processes • Assist Product Owner in maintaining the product backlog • Create conceptual prototypes and mock-ups • Collaborate with staff, vendors, consultants, and contractors as they are engaged on tasks to formulate, detail and test potential and implemented solutions • Coordinate and Facilitate User Acceptance Testing with Business and ensure Project Managers/Scrum Masters are informed of the progress Qualifications Required: • The candidate must have a minimum of 10 years of experience delivering business data analysis artifacts • 5+ years of experience as an Agile Business Analyst; strong understanding of Scrum concepts and methodology • 5+ year of experience writing complex queries to analyze data • Experience translating client and product strategy requirements into dataset requirements and user stories • Proficient with defining acceptance criteria and managing acceptance process • Experience with enterprise data management • Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server) • The candidate must have exceptional written and oral communications skills and have the proven ability to work well with a diverse set of peers and customers Powered by JazzHR gZAOnNFwRh
    $63k-97k yearly est. 18d ago
  • Security Analyst Intern

    Amida Technology Solutions 3.3company rating

    Operations analyst job in Richmond, VA

    Job Description Amida Technology Solutions is a DC-based technology company focused on data interoperability, integrity, governance, and security. We create solutions that collect, reconcile, transform, and standardize data for business intelligence, advanced analytics, decision support, and user transactions. We specialize in taking data from inception to impact. Our team is composed of creative, forward-looking thinkers who are passionate about using cutting-edge technology to improve lives and generate a positive impact on our country. We offer an entrepreneurial, high-growth environment that values fresh ideas, candid conversations, and authentic teamwork. Each year, Amida offers a technical internship in honor of Dr. Per K. Enge, Amida board member, strategic advisor, and close friend of the company. Dr. Enge was the Vance and Arlene Coffman Professor of Engineering at Stanford University and one of the world's foremost experts in global positioning system (GPS) technologies. His research focused on improving the capabilities of satellite navigation, and he led the deployment of two different navigation systems still widely used to this day. Dr. Enge co-founded the Stanford Center for Position, Navigation, and Time. He held over 30 patents, was a noted writer and editor, and was the recipient of numerous awards and honors including election to the National Academy of Engineers, the Air Force GPS Hall of Fame, and the prestigious GNSS Signals Award from GPS World magazine. Beyond his technical contributions, Dr. Enge was first and foremost a teacher and a mentor. He had a passion for sharing knowledge and wanted to inspire others into the field that he loved so much. He believed in giving people chances. To honor Dr. Enge's legacy, Amida offers paid technical internships, and we are seeking a technically proficient Security Analyst Intern to assist in the design, implementation, and evaluation of security controls. The role provides hands-on exposure to information security, risk management, and compliance frameworks. The intern will work closely with the security and IT teams to ensure systems and processes meet security requirements. Assist in reviewing, implementing, and testing security controls, including Access Control and Awareness & Training families Develop and document actionable procedures for security controls Conduct technical assessments of systems, networks, and applications to evaluate control effectiveness Support vulnerability assessments and analyze findings Help maintain and update security policies, standards, and procedures Collaborate with IT and development teams to understand systems and implement secure practices Assist in preparing reports and documentation for audits and compliance reviews Required Education: Bachelor's degree in data science, Statistics, Mathematics, Computer Science, Computer Engineering, or a related STEM field Required Skills: Familiarity with scripting or programming languages such as Python, Bash, or PowerShell for automation and testing Understanding security tools such as vulnerability scanners, SIEMs, endpoint protection, or IAM systems Exposure to cloud platforms (AWS, Azure, GCP) and their security features is a plus Familiarity with databases and application security concepts Ability to read and analyze technical documentation, logs, and system configurations On-site at the Richmond, VA/Hybrid office twice a week (increasing to three times in 2026) Success at Amida Communication is the key to success at Amida. Our people are known for their can-do attitude and their ability to work effectively with both internal and client teams. We pride ourselves on having a collegial, multidisciplinary team with diverse backgrounds and experience. Our best team members pay intense attention to detail in all aspects of their work, have great initiative, are opinionated about the best ways of doing things, and align quickly to decisions. A sense of humor is an asset at Amida. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
    $32k-56k yearly est. 14d ago

Learn more about operations analyst jobs

How much does an operations analyst earn in Richmond, VA?

The average operations analyst in Richmond, VA earns between $49,000 and $109,000 annually. This compares to the national average operations analyst range of $44,000 to $90,000.

Average operations analyst salary in Richmond, VA

$73,000

What are the biggest employers of Operations Analysts in Richmond, VA?

The biggest employers of Operations Analysts in Richmond, VA are:
  1. Bank of America
  2. One Inc.
  3. Public Consulting Group
  4. Dodge Construction Network
  5. Ocean Network Express
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