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Operations analyst jobs in Santa Fe, NM

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  • Operations Support Specialist 4

    Compa Industries, Inc. 4.1company rating

    Operations analyst job in Los Alamos, NM

    Compa Industries is searching for qualified candidates for an Operations Support Specialist 4 position at the Los Alamos National Laboratory. Salary: $62/hr - $67/hr Citizenship: US Citizenship Required Work Schedule: Full-time (4-10s) Clearance: Ability to obtain DOE clearance preferred 🚫 Mandatory Experience Requirement - Read Before Applying Candidates Must Have A minimum of 8 years of construction management experience supporting DOE or NNSA missions. Previous qualification as a Field Work Supervisor (FWS) or Person In Charge (PIC). Construction Management experience in DOE or NNSA nuclear facilities Applications lacking these credentials will not be considered. Impact In this role, you will provide overarching oversight for construction and operational mission deliverables at a Hazard Category 2, Security Classification 2 facility. You'll ensure high-quality, safe, and timely execution of work, in full compliance with Laboratory policies and regulatory requirements. Your leadership will help align complex technical teams, ensure documentation and compliance readiness, and contribute to national security missions through top-tier construction operations management. Responsibilities And Duties Oversee and ensure the quality, efficiency, and timely delivery of construction and operational deliverables. Manage construction operations, field controls, work and hazard controls, and ensure compliance with facility procedures. Coordinate project staffing and activities to align with technical and operational requirements. Provide documentation oversight, process improvements, budget management, and stakeholder communication. Align and enforce NQA-1 quality assurance and control standards within construction activities. Support cross-functional teams, ensuring consistent application of construction engineering practices. Minimum Qualifications Bachelor's degree from an accredited institution. 12 years of directly related construction management experience; or equivalent combination of education and experience. At least 8 years supporting DOE or NNSA missions in a construction management role. Previous qualification as Field Work Supervisor (FWS) or Person In Charge (PIC). Desired Skills Strong knowledge of work control environments and compliance systems. Familiarity with NQA-1 standards and quality control protocols. Excellent communication skills for stakeholder engagement. Professional and safety certifications relevant to DOE/nuclear construction projects (preferred). Education And Experience Requirements Bachelor's Degree in Construction Management, Engineering, or a related field. Minimum 12 years of construction management experience. At least 8 years must include DOE or NNSA construction project support experience. Why Work at COMPA Industries? We strive to provide careers, not just jobs, for our employees. We invest in and serve the communities where we work and live. We provide best-in-class administrative, professional, and technical services to solve complex problems to meet customer mission-critical objectives. For over 30 years, Compa has been a trusted partner in progress. We combine decades of technical expertise with a forward-thinking spirit, tackling intricate challenges in nuclear facilities alongside the brightest minds in science and engineering. Join us, and don't just build your career, build the future, with competitive compensation, a collaborative culture, and the chance to make a real difference for national security and beyond. COMPA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or protected Veteran status. COMPA's policy could disqualify an applicant who has certain criminal history from employment in particular positions. #ZR
    $62 hourly 4d ago
  • System Analyst, (Imaging Team)/ Full-time

    Christus Health 4.6company rating

    Operations analyst job in Santa Fe, NM

    Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. The Systems Analyst I is expected to configure and provide fundamental functional and technical support for the specified set of applications to a variety of business and clinical users. This position collaborates with the user community to resolve technical problems and application performance issues as well as support optimization and enhancement efforts. This entails customer-centric workflow and technical knowledge as well as contribution to the analysis, design, development, testing, and documentation, and implementation activities of assigned applications. The position will assist with analysis and timely resolution of problems within the software applications, and provide support for maintenance and upgrades Requirements MINIMUM QUALIFICATIONS: EDUCATION: Bachelor degree in a relevant field preferred An advanced Information Systems or Business degree will be considered an asset. Information system training preferred CERTIFICATION/LICENSES: If supporting Epic, Proficient or Certified status in one supported module required within 6 months of start date. SKILLS: Ability to work independently with limited supervision Conceptual, analytical, and problem-solving skills. Ability to prioritize and work through conflicting demands leveraging critical thinking and decision-making skills; Excellent communication skills, both oral and written. Organizational and time management skills; ability to adapt quickly to changing priorities; ability to successfully manage multiple tasks simultaneously Excellent customer service skills Working knowledge of Microsoft Office and other productivity tools, and assigned applications and technologies preferred. EXPERIENCE: Minimum Qualifications: Four (4) years of experience in an information technology discipline, or healthcare operations including any clinical department, medical records, patient access, or revenue cycle. Relevant bachelor degree may substitute for (4) years of relevant experience. NATURE OF SUPERVISION: -Responsible to: Assigned to a Manager of Information Systems ENVIRONMENT: The position provides support in a 24/7 environment which will include rotating on-call support duties during off hours, weekends and holidays. May be required to travel to perform duties. May be required to work outside of normal working hours during on-call rotation or during significant outages or due to project demands. May be required to work long hours during critical problems or due to project demands. Bloodborne Pathogen: A General office setting with exposure to computer room environment. xevrcyc PHYSICAL REQUIREMENTS: Ability to lift and transfer objects typically not in excess of 50 lbs. Extended use of video display terminal and keyboard utilizing sound ergonomic principals.
    $65k-84k yearly est. 1d ago
  • Product Growth Analyst

    Meta 4.8company rating

    Operations analyst job in Santa Fe, NM

    Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page. **Required Skills:** Product Growth Analyst Responsibilities: 1. Drive long-term growth of Meta Platforms, Inc products through a combination of data analysis, product ideation, and experimentation to optimize product experiences. 2. Use data to understand trends in user behavior and product usage to influence strategy. 3. Identify opportunities to drive growth and prioritize them to maximize long term growth. 4. Execute on projects by working closely with engineering, product management, data science and other members of product teams to land impact on product goals. 5. Lead experimentation from designing tests to analyzing results in order to make launch decisions. 6. Telecommute from anywhere in the US allowed. **Minimum Qualifications:** Minimum Qualifications: 7. Requires a Master's degree (or foreign equivalent) in Computer Science, Business Analytics, or a related field and two years of work experience in the job offered or in a computer-related occupation 8. Requires two years of experience in the following: 9. Data querying languages (e.g. SQL) with intermediate functions such as case logic and joins to query large data sets 10. Proficiency in quantitative analysis geared towards drawing actionable insights from complex datasets 11. Design multivariate tests, synthesize test results and build frameworks to make data-informed launch decisions 12. Influence stakeholders to drive buy-in and alter the product roadmap 13. Distill complex technical findings for consumption by leadership **Public Compensation:** $175,270/year to $180,400/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $175.3k-180.4k yearly 27d ago
  • Revenue Operations Analyst

    Dodge Construction Network

    Operations analyst job in Santa Fe, NM

    Dodge Construction Network (Dodge) is growing and we're looking to bring on a Revenue OperationsAnalystto helpguide thecommercial organization byoptimizinga well-structured sales process and implementing solutions based onrigorousanalysis. The Revenue OperationsAnalystwill be responsible for supporting ourrevenueteamsbyanalyzingall aspects ofourlead generation, prospecting, deal flow, andrevenuepipeline.The ideal candidate will have already started their revenue operations career and is excited to take ownership of key areas of focus within the team. This is afull-timeposition and reports directly to the SeniorDirector, Revenue OperationsandAnalytics. **_Preferred Location_** This is a remote, home-office based position open to candidates across the continental United States, with a preference for those located in the Eastern Time Zone. **_Travel Requirements_** Expected travel is less than 5% of the time, but may occasionally be required for team meetings. **_Essential Functions_** + Assist in helping Sales Development Representatives (SDRs), Account Executives (AEs), and Sales Leadership interact with our data primarily stored in our CRM (Salesforce) and interconnected systems to meaningfully drive better execution of sales strategy + Analyze our lead and opportunity assignment engine to match the right individuals and companies, with the right sales professionals, at the right time + Create sales and revenue forecasts using pipeline analysis, booking estimates, and key sales performance indicators + Gather and organize our data and generate deeper customer insight to enhance sales productivity + Work cross-functionally to ensure business data and reporting is 100% in sync for all members of our Go-To-Market teams + Troubleshoot reporting discrepancies as needed + Conduct complex, important work under minor supervision with wide latitude for independent judgment **_Education Requiremen_** **_t_** Bachelor's degreeinquantitativefield(mathematics, economics, etc.)and/or equivalent work experience. **_Required_** **_Experience_** **_, Knowledge_** **_and Skills_** + 3+ years in SaaS Sales/Revenue Operations with a leading technology company + Proficiency with Salesforce object and reporting schemas + Intermediate proficiency in Excel functions and modeling + Experience with Business Intelligence tools + Exceptionalanalyticalskills,with theabilityto present datacross-functionally and to executives + Meticulous organizational and documentation skills **_Preferre_** **_d_** **_Experience_** **_, Knowledge_** **_and Skills_** + Proficiency with Salesforce CPQ object and reporting schemas + Experience developing Tableau and Quick Sight dashboards and visualizations **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_future require sponsorship for employment visa status._** **_A b_** **_ackground check_** **_is_** **_required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job_** **_and_** **_consistent with all federal state and local ordinances._** **_Reasonable_** **_Accommodation_** **_Dodge Construction Network_** **_is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer._** **_We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people._** **_All employment decisions shall be_** **_based on merit,_** **_qualifications,_** **_and business needs_** **_without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status,_** **_pregnancy,_** **_sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** _\#LI-Remote_ _\#LI-SB1_ _\#DE-Remote_ _\#DE-1146-2025_
    $41k-62k yearly est. 32d ago
  • Marketing Performance Management Analyst

    System One 4.6company rating

    Operations analyst job in Santa Fe, NM

    **Employment Type:** Full Time **Pay Range:** Negotiable **Job Number:** JO-2511-2752 **Primary Function** We are seeking a highly skilled professional to help design and implement marketing performance measurement and reporting capabilities. This role is ideal for someone who thrives at the intersection of data analysis, reporting automation, and executive-level storytelling. The individual will be responsible for transforming complex data into actionable insights, building automated reporting solutions, and creating compelling presentations that communicate performance narratives to senior leadership. The successful candidate will have advanced technical proficiency in Excel, including the ability to link to external data sources, build dynamic models, and automate reporting workflows. Strong presentation skills are essential-this individual will craft clear, visually polished PowerPoint decks that simplify complex information and tell a cohesive story. This is a hands-on role requiring exceptional attention to detail, strong analytical thinking, and the ability to work independently in a fast-paced environment. Payrate: $125-150k **Duties & Responsibilities** + Develop and maintain automated reporting tools and dashboards using advanced Excel techniques, including integration with external data sources. + Analyze marketing and business data to identify trends, gaps, and actionable insights. + Create executive-ready PowerPoint presentations that communicate insights and recommendations through clear, compelling storytelling. + Collaborate with internal teams to ensure alignment on key metrics and reporting standards. + Document processes and methodologies for scalability and consistency. + Support ad hoc analysis and reporting needs for leadership. **Skills & Qualifications** + Excel Expertise: Advanced proficiency in Excel, including formulas, pivot tables, macros, and automation techniques; experience linking Excel to external data sources. + Data Visualization: Familiarity with tools such as Tableau is a plus. + Storytelling Skills: Ability to create polished, executive-level PowerPoint presentations that simplify complex data and tell a clear, compelling story. + Analytical Ability: Strong quantitative skills and ability to interpret complex data sets. + Communication: Skilled at presenting insights clearly to senior stakeholders. + Knowledge of automation techniques beyond Excel + Ability to work independently and manage multiple priorities in a fast-paced environment. **Education & Experience** + Bachelor's degree in Marketing, Business Analytics, Data Science / Analytics, Statistics, or related field; advanced degree preferred. + 5+ years in marketing analytics, business intelligence, or performance reporting. + 5+ years experience with marketing KPIs and performance measurement frameworks. **To Apply** Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. **Global HQ** 6402 Arlington Blvd, Suite 1020 Falls Church, VA 22042
    $42k-59k yearly est. 40d ago
  • Sr. Analyst, Product Management, Portfolio Risk Management

    Travelers Insurance Company 4.4company rating

    Operations analyst job in Santa Fe, NM

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Product **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $81,500.00 - $134,500.00 **Target Openings** 1 **What Is the Opportunity?** Within the Product & UW team at Travelers, you will have the opportunity to regularly engage in unique and intellectually stimulating business problems. As a Sr Analyst, PM, Portfolio Risk Management, you will serve as an influential member of project teams focused on catastrophe (CAT) risk management, providing analytical insights to leadership and business partners. You will analyze portfolio risk to help inform CAT underwriting and product pricing strategy, monitor aggregation profiles, and perform risk reward analytics to assess the risk of financial loss due to natural and manmade catastrophes. You may support CAT Event Response coordination, producing impacted exposure summaries for major events and providing guidance to line of business and state teams, as well as executive, claim, reserving and analytical teams. You will also maintain working knowledge of the data ecosystems for management of CAT metrics, reports, and exposure data. By collaborating with partners across the organization you will ensure strategic direction and alignment for successful execution. **What Will You Do?** + Independently conduct and understand data analysis of business results including product refreshes, performance expectations and identifying root cause. + Formulate and execute potential recommendations to drive desired growth & profitability impacts based on established strategy with consideration for local regulatory nuances, and broader marketplace dynamics. + Present, inform and influence recommendations to business partners including proposed product/pricing changes or new product builds. + May function as a subject matter expert in strategic initiatives to support the goals and objectives of the broader organization. + May coach and mentor on specific projects. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree in Business Management/Administration, Mathematics, Finance, Actuarial Science, Economics, or other analytics related field. + Three years' experience working in a mathematical, analytical, or data related role preferably in the financial services industry. + Experience with competitive analysis tools. + Strategic thinker with the ability to use sound judgment to resolve issues as they arise. + Excellent communication skills with the ability to consult and present information effectively. + Strong data analysis skills with the ability to interpret trends and provide insights and recommendations to business partners. + Knowledge of pricing and actuarial techniques and understanding of actuarial concepts such as loss development and trending. + Understand ratemaking and its application, such as profitability, risk loads, etc. + Understand the workflow and terminology of insurance products and processes and their impact on profit and loss. **What is a Must Have?** + Bachelor's Degree or equivalent combination of education and experience. + Two years of experience in data analytics or similar work experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $81.5k-134.5k yearly 7d ago
  • Senior Analyst, Finance Operations

    Cardinal Health 4.4company rating

    Operations analyst job in Santa Fe, NM

    **_What Finance Operations contributes to Cardinal Health_** Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets. Finance Operations is responsible for the oversight and overall performance of the following core financial processes. This includes pricing administration, rebates, cash application, chargebacks, billing, accounts payable and employee travel & expense. **_Responsibilities_** + Conducts proactive research, customer and supplier inquiries and dispute resolution all with a concentration on customer pricing from internal and external customers. + Collaborates proactively and cross functionally with internal and external key stakeholders. + Leads customer account(s) and / or processes in a fast paced and highly data analytical environment. + Leads customer facing video conversations and escalations to improve overall customer experience. + Drives process innovation for customer(s) through their identified pricing program. + Drives and influences process change(s) to proactively prevent reoccurrence of negative customer experiences through root cause analysis for their customers. + Effectively prioritize multiple job tasks to meet deadlines. + Demonstrates leadership skills to assist other team members. + Models an ownership mindset by taking accountability for outcomes. + Continuously learns and adapts through updates in systems, processes, and / or other career growth opportunities. **_Qualifications_** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of experience, preferred + Proficient in Microsoft Office Suite (e.g. Excel) + Proficiency in Alteryx and Tableau reporting preferred + Strong ability to lead direct conversations with internal and external customers + Sense of urgency, attention to detail, prioritization, and accountability + Ability to build strong collaborative relationships and communicate effectively + Strong organizational skills **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000-$73,440 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/30/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote \#SP-1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-73.4k yearly 15d ago
  • Mortgage Business Analyst

    Solomonedwards 4.5company rating

    Operations analyst job in Santa Fe, NM

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Mortgage Business Analyst for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will provide support in managing a broad variety of departmental operations including special projects, strategic planning processes and initiatives, and conducting data integrity, compliance, and operational efficiency analysis and reporting. As the Mortgage Business Analyst, you will develop interim automated solutions to assist various departments, create exception reporting, and automate routines in addition to various other department-related activities. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Create and produce regular compliance reports that serve to hold the division accountable for meeting defined targets. - Serve as a point person to interact with internal and external clients to facilitate various complex projects and presentations. - Assist business units with developing interim business tools to facilitate an increased level of efficiency. - Support the Operations team with data analysis and problem-solving. - Draft policies and procedures for the different department roles and responsibilities. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Bachelor's degree in business administration or related field required. - Financial Services and, if possible, mortgage industry experience preferred. Skills and Job-Specific Competencies: - Highly proficient in Excel, Word, and PowerPoint. - Must possess superior analytical skills. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141861 ### Place of Work On-site ### Requisition ID 141861 ### Application Email ****************************
    $20-24 hourly Easy Apply 60d+ ago
  • CX Incident and Bug Analyst III

    Coinbase 4.2company rating

    Operations analyst job in Santa Fe, NM

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As an Analyst for CX Incident Response, you'll join a high functioning team of passionate support professionals who know their performance is critical to Coinbase achieving its mission. We're looking for an individual who has a passion for making the customer experience seamless and fantastic. You have a strong passion for the product, user empathy, and can maintain a calm demeanor in high stress situations. People describe you as accountable and organized. *What you'll be doing (ie. job duties):* * Responsible for the day to day operations of the CX Incident Response team through identification, mitigation, remediation and resolution of customer facing incidents across all Coinbase products. * Responsible to triage and escalate customer reported bugs across all Coinbase Products * Communicate with internal and external stakeholders in an effective, tactical, and empathetic manner. * Serve as an escalation point for the Customer Experience organization in high touch critical issues and platform defects (incidents and bugs). You should be able to gauge customer impact and guide decisions with Product Managers, Engineers, Legal, and other related partners with users in mind. * Represent the voice of our customer in proactively driving impactful changes across workflows, policies and tools by succinctly relaying customer feedback in escalations to internal support teams. * Maintain an investigative mentality to help address critical customer issues while keeping in mind next-issue avoidance and building operational processes to develop and maintain our program at scale. *What we look for in you (ie. job requirements):* * Motivated by Coinbase's mission and creating a seamless support experience for our global customer base. * Experience with CRM tooling, such as Salesforce. * Comfortable responding to high level internal stakeholders, such as executives and board members * Demonstrated experience with end-to-end platform incident management. * Must work in a defined shift, as required by the business. * Minimum of 2 years of relevant experience in incident management and/or customer support. * Exceptional communication skills in order to operate across multiple departments and stakeholders. * Flexible and adaptable to meet the evolving needs of a high-growth and fast-paced organization. * Must be able to read, write and speak in English * Curiosity to chase problems to root cause and rollup sleeves to investigate the unknown/unusual. *Nice to haves:* * Experience at crypto exchanges or in financial services * Advanced experience in project management, analytics or quality assurance. * Advanced degree in business, finance, customer experience and/or blockchain. * Advanced understanding of Google apps, JIRA, Salesforce Service Cloud. * ITIL V4 Foundation certification * SQL Position ID: P72824 *#LI-Remote* Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from $40.64 to $47.81 + target bonus + target equity + benefits (including medical, dental, vision and 401(k)). *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $40.64-$47.81 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
    $40.6-47.8 hourly 60d+ ago
  • Operations Support Specialist II

    Longenecker & Associates

    Operations analyst job in Los Alamos, NM

    Job Description Longenecker & Associates (L&A) seeks a motivated Operations Support Specialist II to contribute to our mission supporting our work at Los Alamos National Laboratory in Los Alamos, NM. L&A is a woman-owned small business and trusted partner enabling critical missions across the U.S. Department of Energy (DOE) complex for more than 30 years. We contribute to DOE's nuclear security and environmental remediation enterprise by providing the highest-caliber staff and experts. L&A is unconditionally committed to mission success and the well-being of employees, the nation and the environment. Our team members are passionate about building a healthier environment for generations to come. We are a community that interfaces and effectively communicates with all levels of management and government. If you have a passion for excellence, seek opportunities to engage in mission critical work, and consistently exceed expectations, apply now to join our professional family. POSITION DESCRIPTION The Operations Support Specialist 2 provides comprehensive administrative and operational support to technical, project management, and business functions within the Los Alamos National Laboratory (LANL). This role ensures daily operations, document control, and communication workflows are executed efficiently, securely, and in compliance with DOE and LANL procedural standards. The position supports teams working in a complex, highly regulated environment requiring confidentiality, accuracy, and multitasking across multiple priorities. Key Responsibilities Provide day-to-day administrative and operational support to project, engineering, and functional team; Prepare, track, and maintain controlled documentation, correspondence, and deliverables in accordance with LANL and DOE standards (including CUI and Records Management requirements); Coordinate scheduling, meeting logistics, and action tracking to ensure project milestones are met; Support document routing, approval workflows, and version control through designated LANL systems; Assist with audits, readiness reviews, and records validation activities to support operational compliance; Monitor inventory, order office and technical supplies, and support materials management activities as needed; Serve as a liaison between departments to ensure timely communication, task execution, and issue resolution; Uphold security awareness, confidentiality, and professionalism in all LANL-related communications and documentation. MINIMUM QUALIFICATIONS 5+ years of experience in administrative, compliance, or operational support roles within regulated or technical industries; Demonstrated experience managing documentation, scheduling, and workflow tracking across multiple stakeholders; Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and document management systems; Strong communication skills and ability to interface effectively with multidisciplinary teams; Experience working under compliance frameworks such as HIPAA, FINRA, SEC, or CUI (transferable to DOE environments); Ability to obtain and maintain a DOE Q-Clearance; Ability to work in a diverse work environment; Satisfactory results of a pre-employment screening, which includes a background check and drug screening in accordance with Federal requirements (details below); Ability to fulfill and promote L&A core values. DESIRED QUALIFICATIONS Prior experience supporting DOE, NNSA, or National Laboratory operations; Familiarity with LANL systems, controlled document processes, or Records Management standards (DOE O 243.1); Knowledge of procurement coordination, inventory tracking, and materials management. LOCATION Los Alamos, NM PHYSICAL REQUIREMENTS AND WORKING CONDITIONS Successful candidates will be able to perform the essential functions of the job with reasonable accommodation. This job posting reflects management's assignment of essential functions and the descriptions listed do not restrict management's right to assign or reassign duties and responsibilities to this job at any time. PRE-EMPLOYMENT SCREENING Please note that marijuana remains a Schedule I controlled substance under Federal Law. Federal contractors must follow Federal drug-free workplace rules, which prohibit marijuana use, even if medical or recreational use is permitted under State Law. SALARY AND BENEFITS As an L&A employee, you will be eligible for a competitive salary as well as a comprehensive benefits package including healthcare (medical and dental), 401K plan, and paid time off. We believe in investing in our employees beyond compensation and as an L&A employee, you will have access to in-house training, career pathing, mentoring, award programs, tuition reimbursement and much more. L&A is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, age, or status as a qualified individual with a disability or protected veteran.
    $38k-64k yearly est. 6d ago
  • Sr. Medical Analyst, RWD

    Norstella

    Operations analyst job in Santa Fe, NM

    At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker-and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle -and get the right treatments to the right patients at the right time. Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients: + Citeline - accelerate the drug development cycle + Evaluate - bring the right drugs to market + MMIT - identify barrier to patient access + Panalgo - turn data into insight faster + The Dedham Group - think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. **The Role:** In this role, you will leverage your expertise in **healthcare data analytics** to extract meaningful insights from **real-world data (RWD)** sources, including **claims, laboratory results, billing codes, and electronic health records (EHRs)** . You will be responsible for translating clinical and medical data requests into structured queries, ensuring that extracted data aligns with research, regulatory, and business objectives. This role is critical in ensuring our clients receive accurate, clinically relevant, and actionable insights to drive data-informed decisions in drug development, market access, and patient care strategies. **Responsibilities:** + Analyze healthcare datasets to identify trends, patient cohorts, and treatment pathways that support Life Sciences clients across therapeutic areas such as oncology, rare diseases, and immunology. + Collaborate with data science and engineering teams to develop and refine database queries, data pipelines, and processing workflows, incorporating AI/ML methodologies for advanced analytics. + Partner with engagement managers and directors to ensure the accurate representation of clinical concepts within the data and align insights with client needs. + Monitor and troubleshoot data quality issues, ensuring the integrity and reliability of insights provided to clients while adhering to regulatory requirements such as HIPAA, GDPR, and FDA RWE guidance. + Support client engagements by participating in scoping discussions and helping design custom RWD solutions that address key clinical, regulatory, and business questions. + And other duties as assigned **Qualifications:** + Pharmacy (PharmD) or Medicine (MD/DO) degree. + Experience working with and querying large healthcare databases, including claims, EMR/EHR, and laboratory data, in an academic or industry setting. + Experience working with healthcare coding systems (CPT, NDC, ICD-10) and drug/medication data. + Strong understanding of the life sciences industry and the drug development lifecycle, with experience supporting research in clinical development, market access, or health economics and outcomes research (HEOR). + Familiarity with epidemiological study design and real-world evidence (RWE) methodologies. + Ability to work collaboratively with cross-functional teams, including AI and data science teams, as well as independently with minimal supervision. + Strong problem-solving and analytical skills, with attention to detail and the ability to interpret complex healthcare data. Please Note - All candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa. **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** + Medical and Prescription Drug Benefits + Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) + Dental & Vision Benefits + Basic Life and AD&D Benefits + 401k Retirement Plan with Company Match + Company Paid Short & Long-Term Disability + Paid Parental Leave + Paid Time Off & Company Holidays _The expected base salary for this position ranges from $90,000 to $105,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $90k-105k yearly 49d ago
  • Systems Application Analyst 3/4

    Newport News Nuclear Bwxt Los Alamos LLC

    Operations analyst job in Los Alamos, NM

    Company Profile: Newport News Nuclear BWXT Los Alamos (N3B) manages the 10-year, $2.1 billion Los Alamos Legacy Cleanup Contract for the U.S. Department of Energy, Office of Environmental Management, Los Alamos Field Office. N3B is a limited liability company owned by HII Nuclear Inc. and BWX Technologies, joined by our critical subcontractors Longenecker and Associates and Tech2 Solutions. N3B brings operational discipline, proven approaches and predictable results to the Los Alamos Legacy Cleanup Contract. Position Location: This position is located in Los Alamos, New Mexico. Los Alamos is a tight-knit mountain community that consistently ranks as one of Livability.com's Best Small Towns in America. The city is a top spot for outdoor enthusiasts as it has more than 120 hiking and biking trails, and residents enjoy easy access to the Pajarito Mountain Ski Area. Thanks to the University of New Mexico-Los Alamos' presence in the area, Los Alamos also has a college-town vibe that is a major draw for young professionals, families and retirees. Position Summary: N3B is seeking a professional, enthusiastic and energetic individual to fill the position of a Systems Application Analyst. This individual will be in a critical position on this fast-paced and fun program working in a primarily Microsoft shop running 100% virtualized environment. The individual will be responsible for supporting the user community in use of the application; installing and testing new releases; collaborating with the development team, both local and remote on issues and potential solutions or workarounds. Application and application data support various custom and COTS applications. The onsite support must quickly become knowledgeable on system functionality and the domain-specific data. This position reports to the N3B IT Director of IT, Applications. Essential Duties/Responsibilities (may include, but are not limited to): Application Support. Provide application support for Deltek Costpoint, cobra, acumen, and Cognos. This includes assistance and expertise to integrate Deltek products with other tools used at N3B. Priority attention to Costpoint time & expense, Procurement, and asset management modules and workflows. Including creating and customizing workflows. Application Support duties. Provide support for the application support duties as defined in the subtasks below. Installation, update, patching Support. Implementation and workflow Support. Provide application support for implementation activities to include plan, perform and implement installations as well as upgrades and implement/sustain middleware application components. Testing Support. Provide application support for test activities to include unit/component testing, integration testing, system testing, and acceptance testing. Application Maintenance Support. Provide application support for maintenance activities to include improving performance with available tools, checking applications for problems and reviewing operations to ensure only valid processes are running, optimizing the functionality of application software, diagnosing and recovering failed applications and maintaining application integrity, performance and availability. Monitoring Support. Provide application support for monitoring activities to include monitoring performance and taking proactive measures to prevent service disruption. Cyber Security and vulnerability protection proactive support. Web Administration Support. (Mission Essential) Provide application support for web administration activities to include creating Internet Information Services (IIS) web sites and installing, configuring and managing web applications. Troubleshooting Support. Provide application support for troubleshooting activities to include identifying what the problem is, gathering more details, eliminating variables, reproducing the problem, development of hypothesis of root cause and attempting a fix based on findings Application Security Administration Support. (Mission Essential) Provide support for application security administration to include applying STIG applications, developing procedures for responding to new threats to systems to ensure confidentiality, integrity and availability, ensuring the rigorous application of information Security/information assurance policies, principles and practices in the delivery of application services, streamlining security using managed accounts and controlling access with permissions and roles This role needs to interpret and translate requirements from internal customers for further maturing the Costpoint product. Expertise in Primavera p6 configuration, patching, and support as well as general EVMS understanding highly desired. Designing, implementing, troubleshooting, and integrating N3B Business Systems including: Deltek Costpoint financial and project accounting system for project cost accounting and reporting, financial reporting, billing and procurement. Deltek's Timekeeping and Expenses for employee timekeeping ADP for Human Resources Information and payroll Deltek's Cobra for earned value management, change management, completion estimates, performance indices, project status, and variance analysis Oracle's Primavera P6 Project Management systems for planning, scheduling, resource allocation and management; and analyzing alternative project plans; COGNOS Business Intelligence System for scheduled and ad-hoc reporting, dashboards, scorecards, and analytics for project management. Testing Support. Provide application support for test activities to include unit/component testing, integration testing, system testing, and acceptance testing. Application Maintenance Support. Provide application support for maintenance activities to include improving performance with available tools, checking applications for problems and reviewing operations to ensure only valid processes are running, optimizing the functionality of application software, diagnosing and recovering failed applications and maintaining application integrity, performance and availability. Monitoring Support. Provide application support for monitoring activities to include monitoring performance and taking proactive measures to prevent service disruption. Cyber Security and vulnerability protection proactive support. Web Administration Support. (Mission Essential) Provide application support for web administration activities to include Internet Information Services (IIS) administration and installing, configuring and managing various web applications. Application Security Administration Support. (Mission Essential) Provide support for application security administration to include troubleshooting problems, applying STIG applications, developing procedures for responding to new threats to systems to ensure confidentiality, integrity and availability, ensuring the rigorous application security compliance managed accounts and controlling access with permissions and roles This role will gather, interpret and translate requirements and project scope from internal customers for further maturing the N3B core products. Supporting various applications and products such as: Devonway and Devonway modules Jira, confluence and their workflows and plugins. Patching Windows and Linux and patch management User support and permission management CTS Open range Oracle Primavera P6 Documentum Interface and solve issues with both vendors and customers Perform tier 3 troubleshooting and fixing before engaging vendor support. Provide, perform, and document all application test activities. These include unit/component testing, integration testing, system testing, and acceptance testing. Project management and meeting facilitation. Heavy documenting and instruction for IT and for customers. Demonstrations and presentations to management. Provide application support for monitoring activities to include monitoring Other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities): Expert knowledge and ability to develop and apply highly advanced principles, concepts and techniques in environmental program and project management, performance measurement and technical communication Self-starter with initiative to take on ownership of tasks. Self-directed balancing of a myriad of high-priority projects Experience performing critical strategic tasks, interpreting requirements, and executing plans to satisfy them Proven experience in environmental project and program management, working with state and federal regulators, and policy development Demonstrated experience in mentoring and enabling users and coworkers to be successful in in their roles, to include human resource elements such as training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Effective interpersonal skills with ability to work as part of a team, communicate effectively, work/interact effectively and amicably with people from diverse backgrounds and cultures and with diverse personal attributes Effective communication skills with ability to present ideas effectively in formal and informal situations and convey thoughts clearly and concisely, both orally and in writing Skilled in training and mentoring staff to higher levels of performance Education and Experience Required: Level 3: Bachelors' degree in Information Systems, Computer Science, Management Information Systems, or a related discipline combined with at least 5 years of IT application administration (System administration, analyst, or software developer) experience is preferred. All qualified applicants will be considered; however, the successful candidate must be able to obtain and maintain a Q clearance from the United States Department of Energy. Preferred: Skilled working with T/SQL and .NET preferred. Knowledge of workflow, ERPs and general coding skills highly desired. Level 4: Bachelors' degree in Information Systems, Computer Science, Management Information Systems, or a related discipline combined with at least 9 years of IT application administration (System administration, analyst, or software developer) experience is preferred. All qualified applicants will be considered; however, the successful candidate must be able to obtain and maintain a Q clearance from the United States Department of Energy. Preferred: Skilled working with T/SQL and .NET preferred. Knowledge of workflow, ERPs and general coding skills highly desired. Education Equivalency: 2 years of relevant experience for 1 year of college. However, a combination of education and relevant experience wherein the knowledge, skills, and abilities to perform the position's duties and responsibilities of which can be adequately demonstrated is acceptable. Business Associations: Level 3: Frequent inter-organizational and outside customer contacts. Represents organization in providing solutions to difficult technical issues associated with specific projects. Level 4: Represents organization as prime technical contact on contracts and projects. Interacts with senior external personnel on significant technical matters often requiring coordination between organizations. Impact: Level 3: Contributes to completion of specific programs and projects. Failure to obtain results or erroneous decisions or recommendations would typically result in serious program delays and considerable expenditure of resources. Level 4: Guides the successful completion of major programs and may function in a project leadership role. Erroneous decisions or recommendations would typically result in failure to achieve major organizational objectives. Working Conditions and Physical Requirements: Physical requirements conducive to a normal office environment. Job performance requires adequate visual acuity and manual dexterity for meeting the requirements of the discipline. Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. Safety, Security, and Quality While working to achieve N3B LLCC objectives, the Systems Application Analyst will ensure all activities and operations are performed in a safe and deliberate manner to include protecting the confidentiality and integrity of Personally Identifiable Information (PII). This role will maintain required safety, security and operational training; assure procedural and regulatory compliance; and make safety, security and quality an integral part of every task; including taking the necessary steps to stop work if continuing the job is unsafe or compromises security. Equal Opportunities N3B is an equal opportunity employer. N3B will ensure no applicant for employment or employee is denied equal opportunity because of race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs.
    $71k-96k yearly est. Auto-Apply 60d+ ago
  • Revenue Integrity Analyst II

    Intermountain Health 3.9company rating

    Operations analyst job in Santa Fe, NM

    The RCO Revenue Integrity Analyst II is responsible for appropriate charge capture, assigned account, claim edits and/or charge edits for an assigned service line. This position will monitor and support the maintenance of consistent charge capture or charge edits to ensure regulatory compliance and revenue optimization for assigned service line(s). This position will support the development and management of integrated charge capture workflows in partnership with senior analysts and leadership, working closely with the clinical and clinical application teams. **_We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington._** **_Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings._** **Essential Functions** + Analyzes data, develops reports, reviews trends and recommends enhancements as defined by the revenue practice leadership team. + Performs extensive data mining, mentoring/training, regulatory and payer policy review, abstracting of financial and clinical information from various sources + Presents, researches, and follows-up on topics reviewed at department and system-wide initiative levels. + Monitors for positive or negative trends in coding, charge capture and/or editing processes to improve teams' performance. + Researches and stays current on CMS, federal and state regulations, payor guidelines, ensuring compliance and alignment with charge, coding and charge edits. + Audits and evaluates system automation by comparing the charge/claim data to the clinical record. Leverages other system functionalities to expediate the claim processing for compliant and optimized hospital accounts. + Evaluates, provides education and guidance to revenue cycle, revenue practice teams and clinical operations on report development, charge capture accountability and revenue monitoring. + Mentors and supports the training of other revenue integrity analysts. Skills + **Cath Lab and Interventional Radiology procedure coding experience** + Procedure coding + Data Analysis + Healthcare Regulations + Process improvement + Health Insurance + CMS + Problem solving + Data Mining + Excel + Collaboration **Physical Requirements:** **Qualifications** **Required** + Current certification through AAPC, AHIMA or HFMA, or other specialty medical coding group. + Experience in a role requiring attention to detail with excellent organizational and analytical skills. + Demonstrated proficiency with Epic clinical and/or billing applications. + Demonstrates ability to be flexible and adaptable to change. + Demonstrates ability to work in a clinical operational area and/or a revenue integrity team effectively supporting department outcomes. + Experience working closely with a multi-disciplinary team to optimize patient experience and operational success. + Demonstrates advanced knowledge of regulation, payer policy, charge capture and/or revenue monitoring. **Preferred** + **Cath Lab and Interventional Radiology procedure coding experience, and Certified Cardiology Coder (CCC) or Certified Interventional Radiology Cardiovascular Coder (CIRCC) certifications.** + Bachelor's degree in healthcare administration, or medical, analytical field from an accredited institution. Education is verified. + Proficient or certified with Epic clinical or billing applications. **Physical Requirements** + Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $37.31 - $58.75 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $54k-68k yearly est. 27d ago
  • IT Security Analyst

    New Mexico Highlands University 3.5company rating

    Operations analyst job in Las Vegas, NM

    The IT Security Analyst will assist the Network Manager with ongoing security efforts, including but not limited to data loss prevention, incident response, system security configuration and management, identity protection, and more. Occasionally, this role will support broader IT tasks such as desktop, server, and network support, to include campus wide cybersecurity training. DUTIES AND RESPONSIBILITIES: * Install, maintain and manage cybersecurity software agents and related software * Plan, document, and execute IT projects with a structured approach * Handle confidential information with discretion * Assist in the development and implementation of comprehensive security policies within Microsoft 365, including Data Loss Prevention (DLP) strategies, Microsoft Defender for Identity (MDI) configurations, and Cisco Security Cloud * Provide support in tailoring security policies to meet the organization's needs and compliance requirements and collaborate with the network manager, CISO, and Third-party security vendors in regular collaboration to address emerging threats * Assist IT leadership during security incident investigations and response activities, including evidence gathering, data analysis, and coordination with various teams to mitigate security incidents * Conduct ongoing research on the latest security best practices, providing insights and recommendations to enhance the organization's security posture * Assist in the development and implementation of IT security policies and procedures, ensuring they align with organizational objectives and compliance standards * Manage, monitor, and defend against security threats, intrusion detection systems (IDS), antivirus software, and other security tools * Perform regular security audits and risk assessments to identify vulnerabilities and recommend improvements * Respond to and resolve security incidents, including data breaches, malware attacks, and phishing attempts * Collaborate with other IT staff to maintain and update security software and hardware * Provide training and guidance to campus community regarding security best practices, including password management, phishing awareness, and data protection * Provide guidance and assistance in proper backup, disaster recovery, and business continuity planning for IT systems * Collaborate with team members to make recommendations for improved internal processes, and improved customer service experience * Receive cross-training in other areas of the department and provide support in covering those areas if there is a shortage of staff, or overflow in workload * Maintain technically current and relevant through self-directed professional reading, developing and maintaining professional contacts, professional development, and training * Develop training material and help guides for users and support staff * Assist with training of new hires within the department * Maintain regular attendance * Assist in the development and implementation of comprehensive security policies within Microsoft 365, including Data Loss Prevention (DLP) strategies, Microsoft Defender for Identity (MDI) configurations, and Cisco Security Cloud * Provide support in tailoring security policies to meet the organization's needs and compliance requirements and collaborate with the network manager, CISO, and Third-party security vendors in regular collaboration to address emerging threats. * Assist IT leadership during security incident investigations and response activities, including evidence gathering, data analysis, and coordination with various teams to mitigate security incidents. * Conduct ongoing research on the latest security best practices, providing insights and recommendations to enhance the organization's security posture. * Assist in the development of IT security policies and procedures, ensuring they align with organizational objectives and compliance standards. * Manage, monitor, and defend against security threats, implement firewall rules, intrusion detection systems (IDS), antivirus software, and other security tools. * Perform regular security audits and risk assessments to identify vulnerabilities and recommend improvements * Respond to and resolve security incidents, including data breaches, malware attacks, and phishing attempts * Collaborate with other IT staff to maintain and update security software and hardware. * Provide training and guidance to campus community regarding security best practices, including password management, phishing awareness, and data protection * Provide guidance and assistance in proper backup, disaster recovery, and business continuity planning for IT systems * Complies with University policies, procedures and administrative directives, as well as state, federal, and local laws, regulations, and ordinances. * Performs other related duties as assigned. MINIMUM REQUIREMENTS: EDUCATION: Bachelor's degree in Computer Science with 2 years of demonstrated experience performing hands on technical cyber security support in a college or university environment or an equivalent combination of education and experience are acceptable. Ability to pass a pre-employment background check. Hands on experience with IPS and IDS systems. Qualifications KNOWLEDGE, SKILLS, & ABILITIES: * Skill and ability to work effectively with a wide range of constituencies * Demonstrated knowledge of security frameworks, risk management, and compliance requirements (e.g., NIST, ITIL, CIS, etc.) * Experience with exposure to areas such as threat detection and response, vulnerability management, network security, and endpoint protection * Familiarity with cloud security platforms and SaaS applications * Ability to work both independently and collaboratively as part of a team * Ability to maintain emotional control under stress * Working knowledge of Microsoft applications, operating systems, switches, firewalls, domain controllers, IDP systems, and remote user connectivity * Good oral, written, and interpersonal communication skills * Advanced knowledge and understanding of a wide range of computer, networking software, hardware systems, and related technologies * Ability to install, configure, and maintain personal computers, networks, and/or related hardware or software * Ability to communicate technical information to non-technical audience PHYSICAL DEMANDS: Standing…………………………………………………………………………..Frequently Walking……………………………………………………………………………Frequently Bending……………………………………………………………………………Frequently Squatting………………………………………………………………….……..Frequently Climbing …………………………………………………………………….……Frequently Kneeling ………………………………………………………………………….Frequently Lifting up to 50 pounds…..………………………………..…………..…Frequently WORK ENVIRONMENT: Work is performed in a typical interior/office work environment; Work with frequent interruptions; No or very limited exposure to physical risk. Moderate physical effort. May require occasional lifting, handling, pushing, or moving objects up to 50 lbs.
    $51k-65k yearly est. 37d ago
  • Operations Support Specialist 2

    Compa Industries, Inc. 4.1company rating

    Operations analyst job in Los Alamos, NM

    Compa Industries is searching for qualified candidates for a Operations Support Specialist 2 position at the Los Alamos National Laboratory (LANL) in Los Alamos, NM. Salary: $37/hr - $42/hr Citizenship: US Citizenship Required Work Schedule: Full-time | 4/10s Per Diem: Yes Clearance: Q Clearance preferred; ability to obtain is acceptable 🚫 Mandatory Experience Requirement - Read Before Applying Candidates Must Have 5+ years of administrative or operational support experience in highly regulated or technical environments. Be able to work 100% on-site in a secure facility at LANL. Be eligible to obtain a DOE Q-Clearance. Applicants failing to meet these criteria will not be considered. Impact As a key member of LANL's operations support team, you will ensure that secure communications, records management, and administrative processes align with federal and laboratory standards. Your work helps uphold operational excellence, regulatory compliance, and mission continuity at one of the nation's most important scientific institutions. Responsibilities And Duties Provide daily administrative and operational support to multidisciplinary technical and project teams. Prepare, route, and track controlled documentation, deliverables, and records in compliance with DOE and LANL policies, including CUI and Records Management standards. Coordinate meetings, scheduling, logistics, and task tracking to meet project milestones. Support version control, approval workflows, and documentation processes using LANL systems. Assist with audits, readiness reviews, and validation of records to ensure operational compliance. Manage inventory, order technical supplies, and support materials tracking. Act as a liaison across departments to maintain communication flow and resolve support issues. Uphold strict confidentiality, security awareness, and professionalism in all documentation and communication activities. Minimum Qualifications 5+ years of experience in administrative, compliance, or operational support roles in technical or regulated industries. Demonstrated ability to manage documentation, scheduling, and workflows involving multiple stakeholders. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams) and document control systems. Strong interpersonal and written communication skills. Experience with compliance frameworks such as HIPAA, FINRA, SEC, or CUI (transferable to DOE). Preferred Qualifications Prior experience supporting DOE, NNSA, or National Laboratory environments. Familiarity with LANL document systems and Records Management protocols (e.g., DOE O 243.1). Knowledge of procurement coordination, inventory tracking, or materials management. Education and Experience Requirements Position typically requires a bachelors degree and a minimum five years of related experience, or an equivalent combination of education and experience. Why Work at COMPA Industries? We strive to provide careers, not just jobs. For over 30 years, COMPA has supported the DOE and national security missions with technical expertise and innovation. We offer competitive compensation, a collaborative culture, and the chance to make a real difference. Be part of a mission-focused team solving complex challenges in nuclear facilities. COMPA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or protected Veteran status. Note: COMPA's policy may disqualify applicants with certain criminal histories from specific positions. #ZR
    $37 hourly 1d ago
  • System Analyst, (Imaging Team)/ Full-time

    Christus Health 4.6company rating

    Operations analyst job in Los Alamos, NM

    Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. The Systems Analyst I is expected to configure and provide fundamental functional and technical support for the specified set of applications to a variety of business and clinical users. This position collaborates with the user community to resolve technical problems and application performance issues as well as support optimization and enhancement efforts. This entails customer-centric workflow and technical knowledge as well as contribution to the analysis, design, development, testing, and documentation, and implementation activities of assigned applications. The position will assist with analysis and timely resolution of problems within the software applications, and provide support for maintenance and upgrades Requirements MINIMUM QUALIFICATIONS: EDUCATION: Bachelor degree in a relevant field preferred An advanced Information Systems or Business degree will be considered an asset. Information system training preferred CERTIFICATION/LICENSES: If supporting Epic, Proficient or Certified status in one supported module required within 6 months of start date. SKILLS: Ability to work independently with limited supervision Conceptual, analytical, and problem-solving skills. Ability to prioritize and work through conflicting demands leveraging critical thinking and decision-making skills; Excellent communication skills, both oral and written. Organizational and time management skills; ability to adapt quickly to changing priorities; ability to successfully manage multiple tasks simultaneously Excellent customer service skills Working knowledge of Microsoft Office and other productivity tools, and assigned applications and technologies preferred. EXPERIENCE: Minimum Qualifications: Four (4) years of experience in an information technology discipline, or healthcare operations including any clinical department, medical records, patient access, or revenue cycle. Relevant bachelor degree may substitute for (4) years of relevant experience. NATURE OF SUPERVISION: -Responsible to: Assigned to a Manager of Information Systems ENVIRONMENT: The position provides support in a 24/7 environment which will include rotating on-call support duties during off hours, weekends and holidays. May be required to travel to perform duties. May be required to work outside of normal working hours during on-call rotation or during significant outages or due to project demands. May be required to work long hours during critical problems or due to project demands. Bloodborne Pathogen: A General office setting with exposure to computer room environment. xevrcyc PHYSICAL REQUIREMENTS: Ability to lift and transfer objects typically not in excess of 50 lbs. Extended use of video display terminal and keyboard utilizing sound ergonomic principals.
    $65k-84k yearly est. 1d ago
  • Operations Support Specialist IV

    Longenecker & Associates

    Operations analyst job in Los Alamos, NM

    Job Description Longenecker & Associates (L&A) seeks a motivated Operations Support Specialist IV to contribute to our mission supporting our work at Los Alamos National Laboratory in Los Alamos, NM. L&A is a woman-owned small business and trusted partner enabling critical missions across the U.S. Department of Energy (DOE) complex for more than 30 years. We contribute to DOE's nuclear security and environmental remediation enterprise by providing the highest-caliber staff and experts. L&A is unconditionally committed to mission success and the well-being of employees, the nation and the environment. Our team members are passionate about building a healthier environment for generations to come. We are a community that interfaces and effectively communicates with all levels of management and government. If you have a passion for excellence, seek opportunities to engage in mission critical work, and consistently exceed expectations, apply now to join our professional family. POSITION DESCRIPTION The Operations Support Specialist (OSS) 4 is responsible for oversight and delivery of over-arching mission scope. This includes management of construction activities, installations and operations including the quality, accuracy, efficiency and successful completion of the deliverable. This includes being responsible for the safety and timely delivery of work in an industrial setting while ensuring work is completed in compliance with Laboratory policies and other regulatory requirements. Responsible for the organization of operations in the areas of construction, field controls, work and hazard control and compliance with relevant facility policies and procedures. The main duties include, but are not limited to: · Ensures the timely completion of discrete technical activities or operational projects; adheres to technical requirements for the project and in coordination of the various groups within the Construction project and ensures that they are properly staffed; · Provides timely group support services to assist the various construction projects: specifically, projects with substantial and complex electrical, instrumentation and control (I&C) and heating ventilation and air conditioning (HVAC) scope. · Ensures consistent application of construction engineering standards, codes and practices; Additionally, this position is responsible for ensuring documentation is adequate and developing adequate documentation when not available, installing and improving processes, managing associated schedules and budgets, providing oversight for field work, craft and subcontractors while effectively communicating with stakeholders and customers, and ultimately being responsible for the end-to-end success of the set of deliverables. EDUCATION REQUIREMENTS · Bachelor's Degree from an accredited institution and 12 years of directly related construction management experience; or an equivalent combination of education and experience directly related to the position. · Majority of construction management experience required should be from overseeing successful installation, start-up, and turn-over of complex electrical, instrumentation and HVAC systems where compliance with the National Electrical Code (NEC) and Occupational Safety and Health Administration (OSHA) is required. Certifications from working in such a setting also preferred. MINIMUM QUALIFICATIONS · Prior DOE or NNSA experience in construction projects and experience in a work control setting while aligning quality control, quality assurance requirement and managing complex issues, · Ability to work in a diverse work environment, · Satisfactory results of a pre-employment screening, which includes a background check and drug screening in accordance with Federal requirements (details below), · Ability to obtain a DOE Q clearance, · Ability to fulfill and promote L&A core values. DESIRED QUALIFICATIONS · Professional and safety certifications relevant to construction in the DOE and nuclear complex are preferred. LOCATION · Los Alamos, NM · On Site - 4/10 Schedule · Initial contract up to 5 years with possibility of conversion. · Per diem eligible. PHYSICAL REQUIREMENTS AND WORKING CONDITIONS Successful candidates will be able to perform the essential functions of the job with reasonable accommodation. This job posting reflects management's assignment of essential functions and the descriptions listed do not restrict management's right to assign or reassign duties and responsibilities to this job at any time. PRE-EMPLOYMENT SCREENING Please note that marijuana remains a Schedule I controlled substance under Federal Law. Federal contractors must follow Federal drug-free workplace rules, which prohibit marijuana use, even if medical or recreational use is permitted under State Law. SALARY AND BENEFITS As an L&A employee, you will be eligible for a competitive salary as well as a comprehensive benefits package including healthcare (medical and dental), 401K plan, and paid time off. We believe in investing in our employees beyond compensation and as an L&A employee, you will have access to in-house training, career pathing, mentoring, award programs, tuition reimbursement and much more. L&A is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, age, or status as a qualified individual with a disability or protected veteran.
    $38k-64k yearly est. 21d ago
  • Senior Analyst II, Domain (Clinical & Commercial Development)

    Norstella

    Operations analyst job in Santa Fe, NM

    Company: Norstella Employment Type: Full Time **Description** Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **About the Role:** The Sr. Analyst II is a strategic individual contributor role responsible for leading innovation in domain-specific intelligence content development, driving process automation, and implementing cross-functional quality and publishing enhancements. The role combines deep industry knowledge, process design, and thought leadership to ensure Norstella's research products remain best-in-class. **Responsibilities:** + Lead advanced therapeutic research and industry trend analysis, including competitive positioning, regulatory changes, domain-specific insights, and opportunities + Drive innovation in data sourcing, publishing strategy, SOP development, and database enhancements by leading change initiatives and feature development + Establish and coach teams on quality frameworks, lead QA calibrations and audits, and promote process automation and operational efficiency + Collaborate cross-functionally to manage complex research projects, system improvements, and stakeholder deliverables that enhance Norstella's domain-specific intelligence offerings + Conduct and communicate high-level research insights and data-driven recommendations to internal and external stakeholders, ensuring clarity, relevance, and accuracy + Proactively identify process gaps, lead optimization initiatives, and ensure all work adheres to ethical data handling and best practices in compliance **Qualifications:** + Graduate/Post-Graduate/Doctorate degree in Life Sciences, Pharmacy, Medical Sciences, or equivalent field/experience + Minimum 8 years of experience in business research, secondary data analysis, or the life sciences/healthcare domain + Proven leadership in driving automation, database evolution, and cross-functional initiatives + Deep domain expertise in MoAs, therapeutic positioning, regulatory changes, and repurposing opportunities + Demonstrated ability to manage complex, high-impact projects with minimal oversight + Experience working with structured publishing platforms and data tools; comfort with automation concepts + Experience in using research tools and databases (e.g., ClinicalTrials.gov, EMA, FDA, SEC filings) + High proficiency in MS Office Suite (Excel, Word, PowerPoint); analytical and reporting skills **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** Medical and Prescription Drug Benefits Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) Dental & Vision Benefits Basic Life and AD&D Benefits 401k Retirement Plan with Company Match Company Paid Short & Long-Term Disability Paid Parental Leave Paid Time Off & Company Holidays _The expected base salary for this position ranges from $80,000 to $86,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $80k-86k yearly 13d ago
  • Sr. Analyst, Customer Success

    Cardinal Health 4.4company rating

    Operations analyst job in Santa Fe, NM

    **_What Customer Success contributes to Cardinal Health_** Commercial Technologies manages the enterprise's portfolio of commercial technologies to maximize the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio and innovative solutions based on relationships with business leaders, develops back-end solutions and capabilities, and improves the front-end experience. Customer Success analyzes customer experiences on the company's commercial technologies and platforms and integrates customer perspectives and data into the design and management of commercial technologies. This job family interfaces with Customer Service and Marketing teams to gather and represent the voice of the customer and recommends enhancements to commercial technologies based on insights, working closely with User Experience Design professionals. The Customer Experience Engineer supports various clinical applications, translates business requirements into technical specifications, maintains relationships with the development and business teams, and drives standard business processes. The engineer should understand business priorities and the relative importance of their projects. This engineer should be able to identify multiple approaches to problem solving and recommend the best-case solution. Furthermore, an engineer must possess strong technical acumen with the ability to translate information and research into non-technical language as necessary to effectively communicate across teams, customers, and clients. **_Responsibilities_** : + Assist frontline analysts with escalation and resolution of complex technical issues reported by customers + Interact with Product Owners and Development Teams to become proficient with both business purpose and customer workflows as well as the backend technical architecture of our applications. + Proactively develop and maintain technical knowledge in specialized area(s), remaining up to date on current trends and best practices + Translate requirements, produce feasibility reports and design solutions to improve productivity and efficiency + Manage flow of data between Cardinal Health, its customers and other 3rd Party vendors. + Coordinate and report on project progress, obstacles and accomplishments to key Business and IT stakeholders. **_Qualifications_** + 2-4 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Must be flexible with being in office based on location or team needs + Must participate in testing activities outside of normal working hours + Must be willing to visit customer sites + Windows OS (all versions) and Microsoft Office expert, preferred + Hardware and Networking proficiency, preferred + Experience with tablets and printers + Understanding of DNS server and basic IP routing, preferred + Windows Server (Server 2008 and up) familiarity preferred + General knowledge of EDI + Experience with healthcare or pharmacy workflows or IT software, preferred + Experience with EMR / EHR, pharmacy management software, and/or healthcare billing software, preferred + Ability to communicate free of technical language to the business and end-user + Demonstrate strong analytical and project management skills + Demonstrate IT knowledge and expertise in the areas being developed or enhanced + Strong collaboration, multi-tasking, and organization skills + Strong oral and written English communication skills + Demonstrate thorough knowledge of the industry and trends **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $ 68,500-$88,020 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/18/2026*if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $68.5k-88k yearly 27d ago
  • System Analyst

    New Mexico Highlands University Portal 3.5company rating

    Operations analyst job in Las Vegas, NM

    Working under the direction of the Enterprise Applications Manager, the Systems Analyst is responsible for supporting the University's enterprise software applications and providing support to end users who use these systems as described in the job duties and responsibilities as defined below. Duties And Responsibilities Works with technology users to define needs and requirements, develops complex custom reports, online information inquires, using best practices and departmental standards. Provides technical support through applications problem analysis, trouble shooting, problem resolution and documentation. Performs applications management and administration including but not limited to applications upgrades, monitoring, system and process logs, maintains applications security and access, account creation, configuring and testing application functionality, technology evaluations. May perform operating systems upgrades, performance tuning and configuration for Microsoft Windows, Linux and UNIX operating systems. Develops and maintains technical documentation, system utilization and capacity reports, process flow charts and utilizes and maintains information in the Information Technology Service Management ( ITSM ) system. Provides communications and information sharing, through conducting and attends meetings, emails to the university's technology community, scheduling and coordinating technology events. Develops and maintains training material and provides end user training. Must maintain technical relevance with current and state-of-the-art technology trends and practices through self-directed professional reading and presentations, developing and maintaining professional contacts, attending professional development courses and attending functional training of the University's technology. Perform other related duties as assigned. Physical Demands Minimal physical requirements. Preferred Qualifications Application administration and support experience with Ellucian Banner System D2L Brightspace Learning Management Systems ( LMS ) Microsoft O365 - Product Suite
    $52k-67k yearly est. 60d+ ago

Learn more about operations analyst jobs

How much does an operations analyst earn in Santa Fe, NM?

The average operations analyst in Santa Fe, NM earns between $34,000 and $74,000 annually. This compares to the national average operations analyst range of $44,000 to $90,000.

Average operations analyst salary in Santa Fe, NM

$50,000

What are the biggest employers of Operations Analysts in Santa Fe, NM?

The biggest employers of Operations Analysts in Santa Fe, NM are:
  1. Public Consulting Group
  2. Dodge Construction Network
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