Limited Service Reporting Business Analyst
Operations analyst job in Spokane, WA
Description & Requirements Maximus is currently hiring for a Limited Service Reporting Business Analyst. This is a remote opportunity that is anticipated to last approximately 8-12 months. The Reporting Business Analyst is responsible for creating project-required reports, analyzing the report data, identifying trends, translating the data into commentary, and presenting the information to project leadership and stakeholders. Report creation, Excel, Smartsheet, PowerBI/Tableau experience is necessary to be successful in this role. Additionally, written, verbal, and presenting skills are needed.
Benefits of working at Maximus:
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation - Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including
Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally,
enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet
insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings
plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave,
along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and
financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee
contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts
exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness
programs and resources tailored to your needs.
- Professional Development Opportunities: Participate in training programs,
workshops, and conferences.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor's requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Understand business problems and opportunities in the context of requirements and recommend solutions that enable the organization to achieve its goals.
- Extract, tabulate, and analyze data to support program activity and assist management with decision making.
- Understand the data you're reviewing and analyzing the data to identify trends.
- Ability to translate the data into commentary.
- Creating presentations and leading client data presentations.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Excel and Smartsheet experience is required.
- Data visualization utilizing PowerBI and/or Tableau required.
- SQL skills preferred.
- Call center reporting experience required.
- Must be willing and able to accept a limited service position (approximately 8-12 months).
Home Office Requirements:
- Internet speed of 20mbps or higher required (you can test this by going to *******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
44,800.00
Maximum Salary
$
80,000.00
Easy ApplyOperational Risk Analyst I/II
Operations analyst job in Spokane, WA
The Operational Risk Analyst is responsible for implementing business unit specific risk and governance efforts, including the establishment and maintenance of a risk operating model and facilitating the development of risk-based policies and standards. Performs ongoing activities associated with the risk assessment process. Performs ongoing activities for the bank's Business Continuity Plan and oversees Disaster Recovery Testing.
ESSENTIAL FUNCTIONS
Risk & Governance
* Maintain governance documentation detailing how information should be secured, including the maintenance and development of internal process/procedure documentation, including but not limited to risk, technology, and cybersecurity policies and standards.
* Perform formal risk analysis and self-assessments for processes, leveraging industry standards like CIS, ITIL, and COBIT to build a unique program for assigned business unit.
* Analyze internal controls to ensure compliance with documented and approved standards. Ensure that information systems within environment comply with company policies, standards, and procedures.
* Assist with regular risk assessments, including organizing recurring meetings, reviewing and implementing process changes, business and/or support function procedures, internal controls, and assessment and/or development of internal documentation.
* Research and respond to risk and governance questions from business units.
* Drive, and provide advisory and subject-matter expertise, to appropriate support teams and business units for risk and compliance readiness.
* Responsible for tracking and monitoring gaps in the risk and governance program; maintain gap analysis documents, gather necessary information from technology and lines of business to identify areas to improve banking practices.
* Implement the process to identify new assets and perform the risk evaluation process to determine risk ranking.
* Facilitate and liaise with technology leaders and key corporate risk groups (including Internal Audit, Operational Risk Management, Corporate Compliance, Enterprise Risk Management and Legal) to ensure the program is aligned with these groups and meeting obligations.
* Support third-party audits and respond to risk/governance requests from regulators and auditors.
* Demonstrate compliance with all bank regulations for job functions and keep up to date on regulation changes.
* In conjunction with management, ensure compliance with appropriate regulatory and internal policies and procedures, including writing/revising policies and procedures as needed.
* Maintain thorough knowledge of risk and compliance as it relates to the Division.
* Conduct training sessions and other information meetings pertaining to Risk and Governance topics.
* Conduct ongoing Graham Leach Bliley Act (GLBA) assessments as assigned.
* Participates in special projects or duties as assigned.
* Regular, reliable attendance is required.
Business Continuity Coordination
* Performs ongoing activities for the bank's Business Continuity Plan, maintaining plan information, and oversees Disaster Recovery Testing to include development of tabletop exercises.
* Evaluates the overall condition of the plan(s) and document any necessary changes.
* Assists Risk Management Ambassadors with Business Continuity Plan questions or application support issues during semi-annual and annual reviews.
* Develops disaster recovery plans for physical locations with critical assets such as data centers.
* Analyzes impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements (Business Impact Analysis).
* Develops emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of non-critical departments to ensure continuity of operation and governance.
* Evaluates applicable laws and regulations to determine impact on organizational activities as it relates to business continuity planning.
* Writes reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations.
* Identifies opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives.
* Creates or administers training and awareness presentations or materials.
QUALIFICATIONS
* Bachelor's degree preferred, or equivalent.
* 5+ years of experience in or a combination of risk management, compliance, business continuity, audit, or banking operations.
* Knowledge of risk management processes, including internal audit and information management.
* Experience evaluating controls relative to various frameworks such as ISO 27002, NIST CSF, NIST 800 series, or financial services regulatory frameworks such as the FFIEC IT booklets, Cybersecurity Assessment Tool (CAT) and regulatory compliance.
* Knowledge of systems and network concepts including access and authorization.
* Knowledge of applicable regulatory requirements.
* Ability to operate in a cross-functional environment, building and fostering relationships with other departments and stakeholders.
* Ability to anticipate and respond to changing priorities and operate effectively in a dynamic demand-based environment, requiring extreme flexibility and responsiveness.
COMPENSATION
The compensation range represents the low and high end of the base compensation range for this position located in Spokane, WA. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.
Operational Risk Analyst I (non-exempt / hourly): $56,932 - $85,398 annually
Operational Risk Analyst II (exempt / salary): $74,806 - $112,209 annually
What Our Culture Can Offer You:
Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.
Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outline by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.
Recruiting and Ops Coordinator
Operations analyst job in Spokane, WA
Jubilant HollisterStier LLC, Spokane's Largest Manufacturing Company, and well-established member of the business community, provides a complete range of services to support the pharmaceutical and biopharmaceutical industries. Jubilant HollisterStier is a nationally recognized contract manufacturer of sterile injectable vials, and lyophilized products. The Allergy business is a worldwide leader in the manufacture of allergenic extracts, targeted primarily at treating allergies and asthma. Jubilant HollisterStier is a proud member of the Jubilant Pharma family.
Our Promise: Caring, Sharing, Growing
We will, with the utmost care for the environment and society, continue to enhance value for our customers and stakeholders by providing innovative products and economically efficient solutions' through growth, cost effectiveness and wise investment of resources.
Job Description:
The Recruiting and Ops Coordinator assists with the support functions of talent acquisition and HR operations, is responsible for the on-boarding of new hires through background screening and drug testing, is considered the subject matter expert on the HRIS Manage Hires process, helps coordinate verbal and written offers, and provides administrative support to the overall HR Team. This position acts as an ambassador for the HR Team and is often the first point of contact for employee and new hire questions. This position also maintains the knowledge and training to support new hire orientation, job posting, resume screening, and candidate selections, as needed.
* Order background checks and arrange drug screens/physicals for new hires, monitor completion and track results. As needed, help support sister site's (JDUI) on-boarding needs (background/drug screen). Use judgement in collaboration with HR Business partners when conducting candidate background analysis.
* Communicate verbal offers to hiring managers; send or rescind written offer letters.
* Prepare employee personnel files, and initiate, collect, and track I-9 documents. File accordingly for audit readiness.
* Ensure timely and accurate entry of all HRIS related transactions for temps, external new hires, internal promotions/transfers, and vacancy backfills.
* Coordinate and oversee temporary employee requisition process by meeting weekly with external temp agencies, tracking progress, and relaying the hiring manager's staffing needs.
* Share new hire information with payroll by maintaining internal/external documentation, attending payroll meetings, and maintaining weekly tracker.
* Maintain, track, and distribute empty lockers for new hires.
* Process all invoices related to on-boarding in a timely matter and ensure payment is completed
* Administer and track employee referral program.
* Maintain HR inbox / route emails, send Thomas Assessments, and route reports appropriately.
* On occasion, may need to assist in setting up new hire orientation materials and presenting the HR section to new hires as needed for extra support during vacations or leave.
* On occasion, may need to assist with posting jobs, resume screening and routing, or interview scheduling as needed for extra support during vacations or leave.
* Misc. clerical duties as assigned including filing, ordering supplies, scanning, and administrative projects as needed.
* Help train and support new HR temps/contractors.
Qualifications:
* Associates Degree required
* Minimum 1 - 3 years of related recruiting or HR administrative experience required
* Basic knowledge of human resources activity required
* Microsoft Word, Excel and PowerPoint experience required
* Typing speed of a minimum of 50 wpm required
* Ability to lift 30 pounds unassisted required
* Repetitive activity: keyboarding required
* Pushing, pulling and twisting and Prolonged sitting required
* Ability to reach and bend required
Shift: Weekday day shift, Monday-Friday
Compensation & Benefits:
This is an on-site, full-time position located in Spokane, WA.
* Hiring Wage: $27.91 - $37.74 hr. depending on experience, with opportunity for growth, promotion and annual raises. Midpoint and above is reserved for employees who have longevity with Jubilant HollisterStier and consistently exhibit outstanding performance over a period of time in the role
* Medical, Dental, Vision, Flexible Spending and Health Savings Accounts
* Life, AD&D, Short and Long Term Disability
* 401(k) with company match
* Generous paid time off plan
* Employee Assistance Program
Unlock your potential with Jubilant HollisterStier! If you're seeking a dynamic and rewarding career, we welcome your application today!
********************************
* Please click on the Spokane, Wa. Link*
Jubilant HollisterStier is an EEO/AA Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you require assistance applying for a position, please contact our HR Department at:
******************************
Associate Analyst, Clinical Informatics (Bilingual in Spanish Required) - Monday - Friday 7AM - 4PM PST (REMOTE)
Operations analyst job in Spokane, WA
Provides entry level analyst support for clinical information systems activities. Responsible for provision of application technical support and design for clinical information systems - ensuring creation of workflows and enhancements that support process improvement and change management initiatives. Contributes to overarching strategy to provide quality and cost-effective member care.
Essential Job Duties
- Assists in the development and support of clinical, practice management and operational workflows.
- Assists in the design of workflow analysis, device integration, planning and implementation of clinical systems.
- Participates in the system implementation life cycle including: planning, implementation, training, and post-implementation support.
- Assists in issue resolution related to the clinical information system.
Required Qualifications
- At least 1 year of system implementation experience, or equivalent combination of relevant education and experience.
- Knowledge of systems design methods and techniques.
- Knowledge base in health care informatics.
- Ability to work independently, within a team and collaboratively across teams.
- Analysis, synthesis and problem-solving skills.
- Attention to detail and accuracy.
- Multi-tasking, planning, and workload prioritization skills.
- Verbal and written communication skills.
- Microsoft Office suite/applicable software program(s) proficiency.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $21.16 - $42.2 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Enterprise Service Management Analyst
Operations analyst job in Spokane Valley, WA
Full-time Description
YOUR PURPOSE
The Service Management Systems Analyst is responsible for the implementation, configuration, and long-term optimization of the Enterprise Service Management (ESM) platform. This role serves as the primary systems analyst for the ESM tool, collaborating with business units across the organization to gather requirements, design workflows, and ensure the platform supports enterprise-wide service delivery. The analyst will also monitor industry trends, support change management, and drive continuous improvement of service processes.
YOU ARE RESPONSIBLE FOR
Service Management Process Design and Improvement
Implementation and configuration of the new ESM platform within IT and across business units.
Serve as the primary systems analyst for the ESM tool, responsible for workflow design, documentation, configuration, and optimization.
Design, configure, document, and implement workflows within the ESM tool.
Optimization of ITIL-based service management processes (incident, problem, change, and service request management)
Continuous evaluation and enhancement of existing processes to improve efficiency, minimize disruptions, and ensure alignment with business needs
Monitor and report on service level agreements (SLAs), ensuring services meet performance standards
Define and maintain structure of the configuration management data base, including configuration item types, attributes, and relationships while collaborating with infrastructure, application, and service teams to ensure all relevant assets are captured.
Incident, Change, and Configuration Management and Service Desk Support
Monitor service desk processes within the ESM platform to ensure user-reported issues are properly categorized, prioritized, and resolved promptly
Serve as a backup for the service desk, responding to calls, emails, chats, voicemails, and ticket submissions while troubleshooting and providing technical support
Perform root cause analysis for recurring incidents and escalating unresolved issues to higher-tier support.
Data Analysis, Reporting, and Continuous Improvements
Configure dashboards and reporting for key performance metrics
Provide regular and ad hoc reporting to IT and business leadership to support informed decision-making, strategic planning, and performance management
Analyze service management data to identify patterns, trends, and opportunities for improvement in service delivery
Monitor platform performance and user feedback to drive continuous improvement.
Contribute to process roadmaps and maintain a prioritized request backlog
Contribute to continuous improvement initiatives by recommending and implementing enhancements to ESM processes, tools, and knowledge sharing.
Document events for audit and future reference
Analyze incidents and change records to identify trends and conduct post-mortems on major events.
Knowledge and Partnership Management
Maintain and update knowledge base, ensuring clear, accurate, and current documentation for both technicians and end users
Collaborate with business and stakeholders to ensure services are aligned with organizational objectives and user expectations
Create user-friendly guides, FAQs, and documentation to support ESM processes, self-service, and training for end users
Support internal training efforts by developing and delivering materials that help technicians and staff adopt and follow adopted practices
COMPENSATION
Full-Time: The full pay range for this position across all the states in which we hire is $27.05-$40.58/hourly.
*The figures shown represent the minimum and maximum of the range for this role. Individual offers are made dependent upon a candidate's experience, education, and skill level.
BENEFITS
Our goal is that you feel successful, supported, and balanced in all aspects of your life! To assist with this we offer:
Medical, Dental & Vision Insurance for full-time and reduced full-time employees and their families
Telemedicine for part-time employees
Paid Group Life and Disability Insurance
Employee Assistance Program
Tuition Reimbursement Program
401K Retirement Savings
Employer 401K Retirement Contributions & Matching upon eligibility
Discretionary Annual Incentive Bonus based on eligibility criteria
Paid Time Off per Full Calendar Year:
o 10 hours of PTO per month (prorated for reduced full-time and part-time)
o Paid Birthday Holiday
o Paid Wellness Days
o Up to 24 hours of Paid Volunteer Time annually
o 11 Paid Holidays
And More!
Requirements
Education & Experience
Associate or bachelor's degree in computer science, Information Technology, or similar, preferred. Experience and certifications are acceptable substitutes for education.
Experience implementing or managing enterprise service management platforms (e.g., ServiceNow, Freshservice, ManageEngine).
Strong business analysis skills with the ability to translate user needs into technical requirements
Experience leading cross-functional projects and managing stakeholder expectations
Project coordination or management experience preferred
Experience supporting organizational change and user adoption of new systems
Preferred certifications: ITIL Foundations V3 or later, Lean Six Sigma, Vendor or Industry certifications such as Service Now
Capabilities
Advanced proficiency in Service Management and ITIL frameworks and governance processes (change, configuration, asset, and incident)
Strategic thinking and project management
Product lifecycle management and continuous improvement
Organizational change management and communication
Mentoring, training, and relationship building
Strong service orientation and attention to detail
Self-motivated with the ability to work independently and collaboratively
ABOUT HORIZON CREDIT UNION
Founded in Spokane, Washington in 1947, we built our foundation on community outreach and meaningful connections with our members and neighbors. Over the years, we've expanded across Washington, Idaho, Montana and eastern Oregon. We are equally proud that as we have grown, our commitment to our communities and members has remained strong and steadfast along the way.
Let Horizon Credit Union help you reach your goals. Apply now to start your journey.
*The statements in this job description are intended to describe the essential functions and minimum qualifications for this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required.
Salary Description $27.05-$40.58/hourly.
OPERATIONS RESEARCH ANALYST
Operations analyst job in Fairchild Air Force Base, WA
The PALACE Acquire Program offers you a permanent position upon completion of your formal training plan. As a Palace Acquire Intern you will experience both personal and professional growth while dealing effectively and ethically with change, complexity, and problem solving. The program offers a 3-year formal training plan with yearly salary increases. Promotions and salary increases are based upon your successful performance and supervisory approval.
Summary
The PALACE Acquire Program offers you a permanent position upon completion of your formal training plan. As a Palace Acquire Intern you will experience both personal and professional growth while dealing effectively and ethically with change, complexity, and problem solving. The program offers a 3-year formal training plan with yearly salary increases. Promotions and salary increases are based upon your successful performance and supervisory approval.
Overview
Help
Accepting applications
Open & closing dates
09/29/2025 to 09/28/2026
Salary $49,960 to - $99,314 per year
Salary will vary by location
Pay scale & grade GS 7 - 9
Locations
Few vacancies in the following locations:
Gunter AFB, AL
Maxwell AFB, AL
Davis Monthan AFB, AZ
Edwards AFB, CA
Show morefewer locations (39)
Los Angeles, CA
Travis AFB, CA
Vandenberg AFB, CA
Buckley AFB, CO
Cheyenne Mountain AFB, CO
Peterson AFB, CO
Schriever AFB, CO
Joint Base Anacostia-Bolling, DC
Cape Canaveral, FL
Eglin AFB, FL
MacDill AFB, FL
Patrick AFB, FL
Tyndall AFB, FL
Robins AFB, GA
Barksdale AFB, LA
Hanscom AFB, MA
Aberdeen Proving Ground, MD
Andrews AFB, MD
White Oak, MD
Whiteman AFB, MO
Offutt AFB, NE
Holloman AFB, NM
Kirtland AFB, NM
Nellis AFB, NV
Rome, NY
Heath, OH
Wright-Patterson AFB, OH
Tinker AFB, OK
Arnold AFB, TN
Fort Sam Houston, TX
Lackland AFB, TX
Randolph AFB, TX
Hill AFB, UT
Dahlgren, VA
Langley AFB, VA
Pentagon, Arlington, VA
Fairchild AFB, WA
Joint Base Lewis-McChord, WA
Warren AFB, WY
Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Internships Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 1515 Operations Research
Supervisory status No Security clearance Secret Drug test No Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
* Suitability/Fitness
Financial disclosure No Bargaining unit status No
Announcement number K-26-DHA-12806468-GAA Control number 846734800
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Students
Current students enrolled in an accredited high school, college or graduate institution.
Recent graduates
Individuals who have graduated from an accredited educational institute or certificate program within the last 2 years or 6 years for Veterans.
Clarification from the agency
THIS PUBLIC NOTICE IS TO GATHER APPLICATIONS THAT MAY OR MAY NOT RESULT IN A REFERRAL OR SELECTION.
Duties
Help
GS-07
* Performs a variety of tasks in support of projects assigned to higher level analysts.
* Performs special research tasks designed to utilize and enhance knowledge of work processes and techniques, and to afford an opportunity to apply the fundamentals of associated disciplines
* Identifies sources of data and performs data acquisition and reduction.
* Develops reports which summarize accomplishments and results of assignments, and presents findings within own organization.
* Keeps abreast of emerging technologies and professional developments to remain current in the field and for application to work assignments.
GS-09
* Plans own work procedures to be applied in support of projects assigned to higher grade operations research analysts.
* Performs general operations research assignments consisting of a series of interrelated tasks or problems screened by a higher grade operations analyst.
* Assists higher grade analysts in finding solutions to problems requiring a variety of data sources and operations research disciplines.
* Develops written summaries and reports to be used by higher level analysts, contractors and/or customers.
* Keeps abreast of emerging techniques and professional developments to remain current in the field and for application to work assignments.
Requirements
Help
Conditions of employment
* U.S. Citizenship Required
* Males must be registered for Selective Service, see ***********
* Position may be subject to random drug testing
* Employee must maintain current certifications
* Student Loan Repayment may be authorized
* Recruitment Incentive may be authorized for this position
* Relocation Incentive may be authorized for this position
* Grade Point Average - 2.95 or higher out of a possible 4.0
* Must meet suitability for Federal employment
* Successful completion of all training and regulatory requirements as identified in the applicable training plan
* You will be required to serve a one-year probationary period
* Mobility - you may be required to relocate during or after completion of your training
* A secret, top secret or special sensitive security clearance may be required
Qualifications
BASIC REQUIREMENTS: degree in operations research; or at least 24 semester hours in a combination of operations research, mathematics, probability, statistics, mathematical logic, science, or subject-matter courses requiring substantial competence in college-level mathematics or statistics. At least 3 of the 24 semester hours must have been in calculus.
You may qualify if you meet one of the following:
1. GS-7: You must have completed or will complete a 4-year course of study leading to a bachelor's from an accredited institution AND must have documented Superior Academic Achievement (SAA) at the undergraduate level in the following:
a) Grade Point Average 2.95 or higher out of a possible 4.0 as recorded on your official transcript or as computed based on 4 years of education or as computed based on courses completed during the final 2 years of curriculum; OR 3.45 or higher out of a possible 4.0 based on the average of the required courses completed in your major field or the required courses in your major field completed during the final 2 years of your curriculum.
2. GS-9: You must have completed 2 years of progressively higher-level graduate education leading to a master's degree or equivalent graduate degree:
a) Grade Point Average - 2.95 or higher out of a possible 4.0 as recorded on your official transcript or as computed based on 4 years of education or as computed based on courses completed during the final 2 years of curriculum; OR 3.45 or higher out of a possible 4.0 based on the average of the required courses completed in your major field or the required courses in your major field completed during the final 2 years of your curriculum. If more than 10 percent of total undergraduate credit hours are non-graded, i.e. pass/fail, CLEP, CCAF, DANTES, military credit, etc. you cannot qualify based on GPA.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
1. Professional operations research knowledge to apply scientific methods and techniques to analyze systems, process and/or operational problems and procedures.
2. Ability to analyze, interpret and apply operations research rules and procedures in a variety of situations and recommend effective solutions to senior analysts.
3. Ability to perform extensive inquiry into basic data to discover facts or fundamental relationships.
4. Ability to communicate effectively, both orally and in writing.
5. Knowledge of computer operations and standard software applications.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
IF USING EDUCATION TO QUALIFY: You MUST provide transcripts to support your educational claims. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education.
This position has an education requirement. You MUST provide transcripts to support your educational claims. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education. **************************************************
Please submit copies of all transcripts to include transferred hours. Official copies are not required at the time of application, but if selected you will be required to provide official copies of all transcripts.*NOTE* Degree Audits are not accepted.
If you qualify based on undergraduate education, but you have not graduated prior to applying for this position, you may be offered a position contingent upon your final grade point average or class ranking.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
For DHA Positions: These positions are being filled under Direct-Hire Authority for the Department of Defense for Post-Secondary Students and Recent Graduates. The Secretary of the Air Force has delegated authority by the Office of the Secretary of Defense to directly appoint qualified post-secondary students and recent graduates directly into competitive service positions; these positions may be professional or administrative occupations and are located Air Force-Wide. Positions may be filled as permanent or term with a full-time or part-time work schedule. Pay will vary by geographic location
* The term "Current post-secondary student" means a person who is currently enrolled in, and in good academic standing at a full-time program at an institution of higher education; and is making satisfactory progress toward receipt of a baccalaureate or graduate degree; and has completed at least one year of the program.
* The term "recent graduate" means a person who was awarded a degree by an institution of higher education not more than two years before the date of the appointment of such person, except in the case of a person who has completed a period of obligated service in a uniform service of more than four years
Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click here for more information.
Selective Service: Males born after 12-31-59 must be registered or exempt from Selective Service. For additional information, click here.
Direct Deposit: All federal employees are required to have direct deposit.
If you have questions regarding this announcement and have hearing or speech difficulties click here.
Tax Law Impact for PCS: On 22-Dec-2017, Public Law 115-97 - the "Tax Cuts and Jobs Act of 2017 suspended qualified moving expense deductions along with the exclusion for employer reimbursements and payments of moving expenses effective 01-Jan-2018 for tax years 2018 through 2025. The law made taxable certain reimbursements and other payments, including driving mileage, airfare and lodging expenses, en-route travel to the new duty station, and temporary storage of those items. The Federal Travel Regulation Bulletin (FTR) 18-05 issued by General Services Administration (GSA) has authorized agencies to use the Withholding Tax Allowance (WTA) and Relocation Income Tax Allowance (RITA) to pay for "substantially all" of the increased tax liability resulting from the "2018 Tax Cuts and Jobs Act" for certain eligible individuals. For additional information on WTA/RITA allowances and eligibilities, please visit: ************************************************************************************
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
For DHA Positions: These positions are being filled under Direct-Hire Authority for the DoD for Post-Secondary Students and Recent Graduates. The Secretary of the Air Force has delegated authority by the Office of the Secretary of Defense to directly appoint qualified students and recent graduates directly into competitive service positions; positions may be professional or administrative occupations and located Air Force-Wide. Positions may be filled as permanent/term with a full-time/part-time work schedule. Pay will vary by geographic location.
* The term "Current post-secondary student" means a person who is currently enrolled and in good academic standing at a full-time program at an institution of higher education; and is progressing toward a baccalaureate or graduate degree; and has completed at least 1 year of the program.
* The term "recent graduate" means a person awarded a degree by an institution of higher education not more than 2 years before the date of the appointment of such person, except in the case of a person who has completed a period of obligated service in a uniform service of more than 4 years.
Your latest resume will be used to determine your qualifications.
Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
Your responses to the questionnaire may be compared to the documents you submit. The documents you submit must support your responses to the online questionnaire.
If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.
Applicants who disqualify themselves will not be evaluated further.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
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The following documents are required and must be provided with your application. Applicants who do not submit required documentation to determine eligibility and qualifications will be eliminated from consideration. Other documents may be required based on the eligibility/eligibilities you are claiming. Click here to view the AF Civilian Employment Eligibility Guide and the required documents you must submit to substantiate the eligibilities you are claiming.
* Online Application: Questionnaire
* Resume: Your resume may NOT exceed two pages, and the font size should not be smaller than 10 pts. You will not be considered for this vacancy if your resume is illegible/unreadable. Additional information on resume requirements can be located under "
Systems Analyst III (Healthcare)
Operations analyst job in Spokane, WA
Hybrid (In office 3 days/week) within Oregon, Washington, Idaho or Utah Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For: Every day, Cambia's Software Engineering Team is living our mission to make health care easier and lives better. The Systems Analyst participates in a team environment for the development, maintenance, and delivery of product/application (s) and data integrations as an integral part of a multi-functional team. This position is generally responsible for business, data and product/application analysis. This position requires business, analytical, design, interpersonal, technical and administrative skills in performing day to day work. - all in service of making our members' health journeys easier.
If you're a motivated and experienced Systems Analyst looking to make a difference in the healthcare industry, apply for this exciting opportunity today!
What You Bring to Cambia:
Preferred Key Experience (MUST HAVE):
* Healthcare Experience
* Facets Experience
* API - Not development
Qualifications and Certifications:
* Bachelor's degree in Computer Science, Mathematics, Business Administration, or a related field and minimum
* 5 years business or system experience developing requirements for projects where computer software is created
* The equivalent combination of education and/or experience including experience with methodologies and structured analytical approach
Skills and Attributes (Not limited to):
* Ability to work with teammates and with business partners to participate in sessions to gather, translate and document and system requirements to support transforming requirements into effective technology solutions.
* Ability to create simple story cards and understand simple acceptance criteria enough to verify results; develop simple technical documentation and understand technical documentation and concepts.
* Ability to coordinate and facilitate one to one and small groups (3-5) of customers or other analysts for small work efforts.
* Ability to develop positive relationships among business partners, teammates and management.
* Ability to follow direction, collaborate effectively with peers to provide results, and relay status to management and peers in a timely manner.
Additional Minimum Requirements for level II
* Understands moderately complex acceptance criteria enough to verify results; develops technical documentation and can understand moderately complex technical documentation.
* Ability to facilitate and lead small teams (1-3) for moderate work efforts which includes estimating, coordinating, tracking progress, inspiring others to complete tasks on time, assisting with resolving issues.
* Able to participate in requirements sessions/interviews and document clear requirements for moderate work efforts.
* Mastering knowledge and skills of common software development methodologies.
Additional Minimum Requirements for level III
* Ability to lead small teams (3-5) for complex work efforts which includes estimating, coordinating, tracking progress, inspiring others to complete tasks on time, assisting with resolving issues and creating status reports. Ability to present and effectively communicate with leadership.
* Ability to participate in the definition of a QA plan.
* Ability to use and coach more junior team members and business partners on development methodologies.
What You Will Do at Cambia (Not limited to):
* Read and create simple structured specifications such as use cases, story cards.
* Read and understand design and business models including basic technical understanding.
* Writes SQL queries, reads simple data models.
* Understands and participates in the creation of deliverables by acting as a liaison between the development team and the end users.
* Contributes to deliverables including analysis, development that may include writing SQL/scripting, quality and validation.
Additional General Functions and Outcomes for level II
* Reads and creates moderately complex and structured specifications such as use cases, story cards and requirements.
* Provides support for applications and products during releases and warranty which may include quality and validation.
* Actively acquires basic understanding of API concepts as applicable to the products and teams.
* Reads most data models and has the ability to participate in logical data model creation.
* Writes moderately complex SQL queries.
Additional General Functions and Outcomes for level III
* Applies in depth knowledge on health insurance terminology and concepts as needed by the product/application (s) the teams support.
* Reads and creates complex structured specifications such as use cases, story cards.
* Reads complex and creates moderately complex business models.
* Writes well designed complex SQL queries and trains the more junior analysts.
* Participate/ Actively develop automated validation techniques (QA automation) as applicable to the product and team.
* Understands basic API concepts, such as API structures, JSON, collections and how to document in a technical design as applicable to the product and team.
* Reads complex data models and creates basic logical data models.
* Provide estimates for complex size work efforts increasing accuracy of the estimate as work effort progresses.
* Trains and coaches less experienced and peer analysts.
* May participate in the research, evaluation and selection of vendor products, methodologies and processes.
* Lead medium size groups including multiple departments with a structured approach (i.e. JRP or grooming sessions).
* Manages own tasks on moderate size enterprise-wide work efforts.
The expected target hiring range for the Systems Analyst III is $92k - $124k is depending on skills, experience, education, and training; relevant licensure / certifications; performance history; and work location. The bonus target for this position is 15% . The current full salary range for the Product Manager is $86k / $141k.
About Cambia
Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.
Why Join the Cambia Team?
At Cambia, you can:
* Work alongside diverse teams building cutting-edge solutions to transform health care.
* Earn a competitive salary and enjoy generous benefits while doing work that changes lives.
* Grow your career with a company committed to helping you succeed.
* Give back to your community by participating in Cambia-supported outreach programs.
* Connect with colleagues who share similar interests and backgrounds through our employee resource groups.
We believe a career at Cambia is more than just a paycheck - and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.
In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include:
* Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
* Annual employer contribution to a health savings account.
* Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
* Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
* Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
* Award-winning wellness programs that reward you for participation.
* Employee Assistance Fund for those in need.
* Commute and parking benefits.
Learn more about our benefits.
We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.
We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.
If you need accommodation for any part of the application process because of a medical condition or disability, please email ******************************. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.
Auto-ApplyPatient Operations Coordinator
Operations analyst job in Spokane, WA
Job DescriptionPatient Operations Coordinator
Dynamic Spine and Pain Institute - Spokane, WA $25-$27/hr DOE | Full-Time | Monday-Friday
Future option for 4-day workweek | Growth to $27-$30/hr
About Us
Dynamic Spine and Pain Institute is a new, patient-centered medical practice in Spokane. We are committed to providing thoughtful, compassionate, and efficient care. As a growing clinic, we are looking for a reliable, professional team member who enjoys variety and wants to grow with the practice.
Position Summary
We are hiring a Patient Operations Coordinator to support front desk operations, scheduling, communication, and administrative tasks. This hybrid role blends receptionist duties with early-stage office management responsibilities.
This is an excellent opportunity for someone who thrives in a fast-paced clinical setting and wants to help build systems and culture in a growing practice.
What You'll DoFront Desk & Patient Support
Greet and check in patients
Answer phones and return messages
Manage clinic email and patient inquiries
Collect copays and verify insurance
Ensure a positive, professional patient experience
Scheduling & Coordination
Manage provider and procedure schedules
Coordinate referrals, imaging, and pre-authorizations
Maintain timely communication with patients and outside offices
Administrative & Office Management Support
Assist with billing tasks and insurance follow-up
Maintain office supplies and reorder as needed
Support EMR documentation
Help develop office systems and procedures
Ensure HIPAA compliance and proper data handling
QualificationsRequired
Experience in a medical, dental, or clinical environment
Strong communication and customer-service skills
Comfortable with scheduling software and multitasking
Organized, detail-oriented, and able to work independently
Preferred
EMR or medical scheduling experience
Front-desk or office-management experience
Insurance verification or pre-auth experience
Experience in a smaller or startup-style medical practice
Schedule
Full-time, Monday-Friday
Future option for 4-day workweek as patient volume grows
Occasional flexibility for family needs with advance notice
Compensation & Benefits
$25-$27/hr DOE
6-month performance review with growth track to $27-$30/hr
Paid time off
Simple IRA match (once eligible)
Opportunity to advance into a full Office Manager role
Why Join Us?
Meaningful work
A supportive, patient-first environment
Chance to help build a clinic from the ground up
Real growth potential as the practice expands
Please submit your resume and a brief cover letter highlighting your relevant experience and interest in joining our team! Please include your available start date.
We look forward to welcoming a dedicated and compassionate team member to Dynamic Spine and Pain Institute.
Job Posted by ApplicantPro
Loan Servicing Business Analyst
Operations analyst job in Spokane, WA
About Us:
At Columbia, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our employees.
We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose.
Think of us as financial partners, because at Columbia, we believe the best way forward is together. Together for people. Together for business. Together for better.
About the Role:
Provides organizational leadership and management to a team of professionals within loan servicing. Provides technical advice to team and is responsible for maintaining a high level of accuracy within the department. Ensures operational processes are designed to achieve the highest level of customer service. Recommend, formulate, and implement new loan operation policies and procedures. Maintain the integrity of the loan portfolio for designated areas.
Collaborates with stakeholders and subject matter experts to document, communicate, validate and refine necessary requirements and make recommendations based on product vision and market requirements, research data and organizational goals.
Elicits information and ideas from subject matter experts, business owners, vendors, and others regarding existing and proposed business systems.
Researches and interprets business needs of moderate complexity and translates into application and operational requirements.
Assists with business base development and RFP process (as applicable) during the project initiate phase.
Assists in integration and user acceptance testing of new or revised workflows, processes, and/or systems.
Supports the development of training, as well as implementation and post-implementation material.
Serves as a liaison between business units and Technology Advancement Group (TAG) through which requirements flow.
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this .
May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
Takes personal initiative and is a positive example for others to emulate.
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
Takes personal initiative and is a positive example for others to emulate.
Embraces our vision to become “Business Bank of Choice”
May perform other duties as assigned.
About You:
Bachelor's degree in business, project management, business systems or equivalent required. Master's degree preferred.
5-8 years of relevant business analyst and/or project management and/or operations experience.
Loan Servicing experience, preferred.
FIS IBS System Administration experience, preferred.
Advanced business operations abilities, analytical and problem-solving skills.
Advanced data analysis skills including project management and/or operations.
Knowledge of banking policies, procedures, practices and documentation.
Advanced knowledge of development concepts and practices, potential applications, and customer requirements.
Advanced project management skills.
Advanced written and verbal communication and presentation skills.
Ability to manage complex projects and vendor relationships.
Ability to work effectively with individuals and groups across the company to manage customer relationships. Experience consulting with high-level managers and executives preferred.
Proficiency with personal computers and related software packages such as Microsoft Office.
Job Location(s): Ability to work fully onsite at posted location(s).
Liberty Lake,WA, Tacoma,WA, Spokane, WA, Roseburg,OR, Phoenix, AZ, or Irvine, CA
Our Benefits:
We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $23.23 - $35.00, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.
We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
Our Commitment to Diversity:
Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected].
To Staffing and Recruiting Agencies:
Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.
Auto-ApplyLoan Servicing Business Analyst
Operations analyst job in Spokane, WA
About Us:
At Columbia, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our employees.
We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose.
Think of us as financial partners, because at Columbia, we believe the best way forward is together. Together for people. Together for business. Together for better.
About the Role:
Provides organizational leadership and management to a team of professionals within loan servicing. Provides technical advice to team and is responsible for maintaining a high level of accuracy within the department. Ensures operational processes are designed to achieve the highest level of customer service. Recommend, formulate, and implement new loan operation policies and procedures. Maintain the integrity of the loan portfolio for designated areas.
Collaborates with stakeholders and subject matter experts to document, communicate, validate and refine necessary requirements and make recommendations based on product vision and market requirements, research data and organizational goals.
Elicits information and ideas from subject matter experts, business owners, vendors, and others regarding existing and proposed business systems.
Researches and interprets business needs of moderate complexity and translates into application and operational requirements.
Assists with business base development and RFP process (as applicable) during the project initiate phase.
Assists in integration and user acceptance testing of new or revised workflows, processes, and/or systems.
Supports the development of training, as well as implementation and post-implementation material.
Serves as a liaison between business units and Technology Advancement Group (TAG) through which requirements flow.
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this .
May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
Takes personal initiative and is a positive example for others to emulate.
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
Takes personal initiative and is a positive example for others to emulate.
Embraces our vision to become “Business Bank of Choice”
May perform other duties as assigned.
About You:
Bachelor's degree in business, project management, business systems or equivalent required. Master's degree preferred.
5-8 years of relevant business analyst and/or project management and/or operations experience.
Loan Servicing experience, preferred.
FIS IBS System Administration experience, preferred.
Advanced business operations abilities, analytical and problem-solving skills.
Advanced data analysis skills including project management and/or operations.
Knowledge of banking policies, procedures, practices and documentation.
Advanced knowledge of development concepts and practices, potential applications, and customer requirements.
Advanced project management skills.
Advanced written and verbal communication and presentation skills.
Ability to manage complex projects and vendor relationships.
Ability to work effectively with individuals and groups across the company to manage customer relationships. Experience consulting with high-level managers and executives preferred.
Proficiency with personal computers and related software packages such as Microsoft Office.
Job Location(s): Ability to work fully onsite at posted location(s).
Liberty Lake,WA, Tacoma,WA, Spokane, WA, Roseburg,OR, Phoenix, AZ, or Irvine, CA
Our Benefits:
We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $23.23 - $35.00, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.
We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
Our Commitment to Diversity:
Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected].
To Staffing and Recruiting Agencies:
Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.
Auto-ApplyNetSuite Implementation Analyst
Operations analyst job in Spokane, WA
Full-time Description
Are you ready to lead the next big tech shift at URM?
URM Stores, Inc.-the Inland Northwest's top food distributor-is looking for a NetSuite Implementation Analyst to join our innovative IT & Business Systems team. You'll be instrumental in deploying and optimizing Oracle NetSuite across Accounting / Finance, Supply Chain, and Operations. This is your chance to help modernize enterprise systems in a mission-driven, food-cooperative member-owned environment.
What You'll Be Doing
As our NetSuite Implementation Analyst, you'll play a key role in transforming how we work across the organization. Here's what you'll take on:
Be a go-to NetSuite expert-advise on best practices, capabilities, and module use.
Customize and launch ERP modules like Financials, Inventory, and Procurement to fit our unique needs.
Help drive the implementation process-from configuration and testing to training and change management.
Lead data migration efforts and ensure a smooth transition from legacy systems.
Act as a bridge between business users and IT-gather requirements, solve problems, and deliver effective solutions.
Troubleshoot and resolve issues to keep systems running smoothly after go-live.
Build smart tools-dashboards, saved searches, reports, and custom workflows that make teams more efficient.
Collaborate with external partners on integrations and system enhancements.
Continuously improve NetSuite performance by identifying opportunities and recommending upgrades.
Required Minimum Qualifications and Skills:
Bachelor's degree in MIS, IS, IT, Computer Science, Software Engineering, Accounting, or a related field.
2+ years of hands-on ERP experience, with NetSuite implementation experience strongly preferred.
Solid understanding of NetSuite configuration, workflows, roles, permissions, and reporting.
Sharp analytical and problem-solving skills-you thrive on untangling complexity.
Proven ability to collaborate across departments, bridging business and technical teams.
Excellent communication skills-you translate business needs into clear, actionable solutions.
Proficiency in Excel; bonus points if you know SuiteScript or tools like Dell Boomi or Celigo.
This is an onsite position at our Corporate Office in Spokane, WA.
Our Preferred Qualifications:
NetSuite Certifications (by Oracle NetSuite):
NetSuite Certified SuiteFoundation - Validates understanding of NetSuite basics and navigation.
NetSuite Certified Administrator - For those managing configuration, user roles, and workflows.
NetSuite Certified ERP Consultant - Ideal for implementation consultants handling full-suite rollouts.
NetSuite Certified SuiteCloud Developer - For developers working with SuiteScript and integrations.
Project Management Certifications (especially for implementation roles):
PMP (Project Management Professional)
Certified ScrumMaster (CSM) - For agile-focused environments
Data Integration & Middleware Tools (if relevant):
Training or experience with platforms like Dell Boomi, Celigo, or MuleSoft (frequently used with NetSuite)
Ready to Make an Impact?
If you're excited about improving systems, empowering users, and helping lead a company-wide transformation-we want to hear from you.
A Legacy of Local Impact Since 1921
For over a century, URM has been the powerhouse behind independent grocers, operating as a proud retailer-owned cooperative. Our mission? To fuel the success of local, community-focused grocery stores by handling everything from purchasing and warehousing to timely delivery of top-quality merchandise.
What sets us apart? Our unique cooperative model means our Member-Owners aren't just customers-they're shareholders. We reinvest in their success by returning net earnings to our Co-Op members as patronage dividends.
Today, URM has grown into a billion-dollar enterprise, employing more than 3,000 dedicated team members across URM and our thriving subsidiaries-Rosauers Supermarkets and Peirone Produce.
We work in a supportive team environment and in addition to our amazing culture, our employees enjoy many perks, and below are a few of the highlights of our complete compensation package:
Target salary range is $80k - $90k. The selected candidate's pay within the wage range will be based on several factors including: relevant education, experience, qualifications, certifications, skills, performance, shift, travel requirements, geographic location and the prevailing minimum wage for that location, and business or organizational needs.
Insurance Benefits - So that our non-union employees have more to take home from their paycheck, URM pays 100% of the Medical/Dental/Vision/RX Insurance premiums for the employee and over 93% for the employee's dependents!
401k Retirement Plan with an amazing Company match up to 9% of your annual salary!
Subsidized Life Insurance for employees and great rates for the employee's family.
Company paid Long-Term Disability insurance.
Short-Term Disability and Cancer Insurance available.
Life Flight Insurance at Special Rate.
Great vacation plan!
Six Paid Holidays plus, four Paid Personal Holidays.
Paid Sick Days.
Paid Volunteer Service Day! Get paid to volunteer at your favorite non-profit!
Experience enjoyable Company sponsored activities through events like URM March Madness Brackets, Family Hockey Night with the Chiefs, Holiday Mingle & Jingle with great raffle giveaways, Summer Evening Wine & Music Event, and Winter Break Movie Night, which are just a glimpse of the fun we have to offer for employees and their families!
Plus, enjoy a variety of Corporate discounts, from gym memberships, cell phone plans, to computer discounts!
Our employees receive an amazing Employee Discount at our Company-owned Grocery Stores!!!!
URM Stores, Inc. is proud to be an equal opportunity employer, committed to fostering an inclusive workplace. We provide equal employment opportunities to all individuals regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, disability, ancestry, veteran status, genetic information, or any other characteristic protected by federal or state law.
We are dedicated to maintaining a work environment free from discrimination in all aspects of employment, including recruitment, hiring, training, promotions, compensation, and workplace practices.
Please note: Due to the sensitive nature of this position, the selected candidate must successfully pass the URM Stores, Inc pre-employment processes.
Salary Description Target salary range is $80k - $90k
Profitability Analyst
Operations analyst job in Spokane, WA
As a Profitability Analyst, you are responsible for margin management overseeing the vendor cost, vendor rebate, and pricing model for select locations. In this role, you will combine detailed reviews of data and analysis with research and strategic insights to identify and recommend margin and sales growth opportunities. Your focus will be building key business relationships with Crescent Electric's vendors, salesforce, and internal pricing team to elevate margin optimization efficiency.
PRIMARY DUTIES:
Maintain current rebate and other cost agreements and collaborate with vendor representatives to modify and/or extend agreements.
Ensure timely communication with the rebate maintenance team for system adjustments.
Support the central cost team by organizing and collecting local price sheets from vendors.
Monitor the effectiveness of customer-level pricing by reporting, analytics, and gathering salesforce feedback.
Provide suggested action that supports strategy and corporate guidelines.
Conduct monthly reviews of sell pricing and rebate agreement reports.
Train all internal stakeholders on reporting and business intelligence tools to ensure a strong understanding of performance impact and improvement opportunities.
Support the salesforce with rebate knowledge to gain profitable orders along with competitive customer pricing.
Uphold the values of the company and its culture, consistently demonstrating professionalism, integrity, and the highest standards of ethical behavior and professional conduct.
EDUCATION AND/OR EXPERIENCE:
Bachelor's Degree and two years of related experience and/or training; or equivalent combination of education and experience.
Proficient in Microsoft Outlook, Word, Excel, and PowerPoint.
QUALIFICATIONS:
Apply business acumen to write and understand simple financial calculations.
Ability to use analytical thinking to summarize and communicate to key decision-makers.
Excellent process development and enhancement skills.
Ability to be adaptable with a solid understanding of modern technology.
Exceptional organizational and time management skills with the ability to prioritize across multiple projects.
Excellent interpersonal skills with the ability to be a team player and work well with all levels of personnel.
Effective communication skills, both verbal and written.
#LI-CECE
Total Rewards and Benefits
Crescent Electric's compensation package includes an array of top-tier benefit options, including:
Eligibility for health, and dental, vision coverage, 401(k) plan, and flexible spending accounts, subject to plan terms.
Eligibility for company-paid benefits such as life insurance, short-term disability, long-term care, and Employee Assistance Program, subject to applicable waiting periods.
Excused Absence time off and Paid Time Off (PTO).
Company-paid holidays.
Other benefits for which you may be eligible includes supplemental life insurance, hospital indemnity, and accident and critical illness benefits with cancer coverage.
Eligibility: Employees are eligible for health, dental, vision, and life insurance benefits on the first of the month following 30 days of employment. Employees who are 21 years of age or older will be automatically enrolled in the company's 401(k) plan once they achieve 90 days of employment.
Family Owned. Culture of Quality. Opportunities to Advance.
Crescent is transforming and we are on a mission to power the communities we serve through teamwork and relentless customer focus. We have a vision of uncompromising teamwork committed to becoming the industry leader for our employees, suppliers, and shareholders. At Crescent, you will have the opportunity to develop professionally, grow personally and have the flexibility to balance your life's priorities. Let's serve together. Let's power our communities together. Let's become THE industry leaders...together.
Crescent Electric Supply Company is proudly an Equal Opportunity Employer. Crescent Electric does not discriminate on the basis of age, color, race, national origin, gender, religion, marital status, disability, veteran, military status, sexual identity or expression, sexual orientation, or any other basis prohibited by local, state, or federal law.
Veterans and military spouses are highly encouraged to apply. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.
Candidates are subject to pre-employment assessments, Motor Vehicle Record review, criminal background checks, references check, and a post-offer drug screen. Crescent Electric is committed to the full inclusion of all qualified individuals. As part of this commitment, Crescent Electric will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact **************
Auto-ApplyOperations Manufacturing Intern- St Maries, Id
Operations analyst job in Saint Maries, ID
PotlatchDeltic is seeking an Intern to assist the manufacturing supervisors to learn basic supervisory skills in a wood products manufacturing plant. Responsibilities will include but are not limited to product and process quality; managing workflow and communicating with personnel; managing inventories (i.e., raw material, finished goods, and operating supplies); basic understanding of machinery and how it plays into the processing role. There will be opportunity to assist with special project research; job shadowing the department supervisor during on-shift duties, including weekend overtime shifts. This internship will run from May - August 2026. This internship is for students who are currently enrolled in college and will be returning to college after completing this internship. A housing stipend is also available. The salary for this position is: $ 20.00 USD. Leadership
Assist supervisors in providing information and training for crew on equipment and processes of responsibility.
Work with Supervisors in assessing the needs of the crew and implementing developmental processes (e.g., coaching, counseling, taking corrective action, mentoring, team building, etc.).
Demonstrate and create a culture of highly efficient and safety minded crews
Production & Quality
Assist supervisor in assigning tasks and follow up with production crews to ensure work is completed daily
Complete special project as assigned - identify possible cost savings, operating potential in assigned mill to be more proficient.
Assure quality of production is checked regularly and to expectations
Safety & Environmental
Assist Supervisors in Instructing and leading crew in safe work practices in pursuit of zero injuries.
Verify that all safety recordkeeping is done in a timely manner.
Maintain a clean and kept work environment conducive to safe work habits and encourage employee accountability and involvement.
Requirements
Currently enrolled in a bachelor's degree program in Operations Management, Business, Engineering, or a related field preferred.
2 years of college completed.
Proficiency in Word, Excel, Power Point, and Internet Research.
Must be responsible, dependable, and safety conscious.
Must possess excellent multitasking, planning, communication, and organizational skills.
Must be able to work any shift/day of the week.
PotlatchDeltic is an EEO/Veteran/Disabled Employer.
Finance Analyst - Bridge and Marine
Operations analyst job in Spokane, WA
**Requisition ID:** 178108 **Job Level:** Entry Level **Home District/Group:** Kiewit Bridge Marine District **Department:** Operational Finance **Market:** Transportation **Employment Type:** Full Time Are you interested in helping be responsible for the business management of projects ranging from $1 million to $4 billion? How about taking part in key forecasting and accounting practices? If this is something that interests you, Kiewit is looking for individuals who can make a profound impact on our company culture every day!
The Finance Analyst is an entry level role focused on supporting a project in accounting and finance related functions. Each project at Kiewit is run like a small business, with the Finance Analyst concentrated on critical tasks such as cost control, payroll, accounts payable/receivable, human capital management, and compliance. This position will become skilled executing processes and utilizing tools related to different types of cost and revenue components such as labor, construction equipment, materials, and subcontracts. The Business Specialist will be an integral part of the month end close out process, and assist with preparing a financial reporting package for project management.
At Kiewit, the scale of our operations is huge. Our construction and engineering projects span across the United States, Canada and Mexico, improving and connecting communities with every initiative. We depend on our high-performing operations support professionals - they're the glue that holds multiple areas of the business together and the catalysts that make things happen. We hire only the most driven people and we offer them diverse career opportunities, strong leadership and mentorship, rewarding, collaborative work, and responsibility they won't find just anywhere. We're always pushing new limits. You can too.
**District Overview**
Kiewit's Bridge & Marine District headquartered in Vancouver, Washington, operates with heavy civil, marine, and industrial capabilities across North America. We are a leader in technical and traditional bridges, bridge like structures, marine structures, and dredge work. Kiewit Bridge & Marine is also the foremost constructor of floating bridges across the United States.
**Location**
One of the many things that makes Kiewit's culture unique is that we go where the work is, which exposes your career to abundant opportunities. We relocate our teams based on the work that is available, combined with the development plans, skill sets and career goals of each team member. This means your Kiewit adventure is custom designed to meet our shared needs. **_Job assignment location will be determined closer to your start date._**
**Responsibilities**
- Recognizes the importance of being a team player by adapting to project needs and helping in other areas as needed
- Fosters relationships with the Operations team and shows a willingness to learn about the work
- Understands the payroll and HR process workflow, and masters the systems used to properly hire, transfer, terminate, and pay all employees
- Comprehends how goods are purchased, invoices are received and paid, and maintains purchasing workflow internal controls
- Demonstrates understanding of the accounts payable process workflow and is able troubleshoot payment or vendor issues
- Understands intercompany and client billing process workflow, importance of timely and accurate billing documentation, and the effects of timeliness on cash management
- Ensures that all cost and cost adjustments are reviewed for accuracy to meet company standards and accounting rules
- Reviews costs, quantity claiming, budget structure and exception reports and makes appropriate corrections to ensure accurate reporting for management
- Identifies, adjusts, and reviews forecast and budget issues with the cost report to confirm proper recognition of cost and revenue
- Displays first-rate customer service skills - maintains a positive attitude and always willing to offer a helping hand to other team members
- Maintains highly organized work environment, understands importance of time management, and communicates in a clear, concise and effective manner
- Follows the Corporate Compliance Program and works in conjunction with the compliance department to implement all EEO and labor laws at the project level
**Qualifications**
- Ability to travel and relocate initially and throughout your career as business requires
- 0-2 years' financial/data analysis experience
- Bachelor's degree in Accounting, Finance, Economics, Statistics, Business Management, or equivalent degree
- Minimum GPA of 3.0 or above
- Previous internship experience is preferred
- Working knowledge of Microsoft Excel, Word and Outlook
- Experience working with Pivot Tables, V-Look Ups, and other key excel functions is preferred
- Effective oral and written communication, organization and interpersonal skills.
- Strong attention to detail with the ability to recognize discrepancies
- Positive attitude, eagerness to learn, and passionate for continuous improvement
- Must be able to freely access all parts of a construction site in wide-ranging climates and environments
- Ability to work well independently, as well as part of a team.
- Must have a valid Driver's License
Other common names for this role: Business Manager, Business Analyst, Financial Analyst
Other Requirements:
- Regular, reliable attendance
- Work productively and meet deadlines timely
- Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment
- Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies.
- Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required.
Base Compensation: 72,800.00 - 85,904.00
(Actual compensation is subject to variation due to such factors as education, experience, skillset, and/or location)
We offer our fulltime staff employees a comprehensive benefits package that's among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.
We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Company: Kiewit
Financial Analyst (Budgeting and Forecasting)
Operations analyst job in Chewelah, WA
Committed to bringing healthcare into communities and communities into healthcare since 1978, NEW Health is rural Northeast Washington's leading non-profit primary care provider. We treat all patients with the respect they deserve while providing high-quality, integrated medical, dental, behavioral health, and pharmacy services. NEW Health has been named one of the best places to work in the Inland Northwest! We set the standard to advance employees within our organization and hold ourselves accountable by tracking employee advancement as one of our key performance indicators. Our workforce development program, NEW Health University, is nationally recognized for developing local career pathway training. We provide all of our staff with paid, on-the-job training to ensure you are confident and successful in your position. Your Career Pathway with NEW Health We create pathways for career growth within NEW Health. To support this, we provide all employees with monthly paid training and additionally offer tuition reimbursement and one-on-one career planning. There are many paths to grow your career within NEW Health; here are some examples: Front Desk -> Medical Assistant Apprentice -> Certified Medical Assistant -> Assistant Operations Manager -> Clinic Operations Manager Dental Assistant Trainee -> Dental Assistant -> Assistant Operations Manager -> Care Coordination Manager Pharmacy Assistant -> Pharmacy Technician Apprentice -> Pharmacy Technician -> 340B Specialist Benefits with You and Your Family in Mind Up to three weeks of paid time off in your first year, plus nine paid holidays Free Life Flight membership for your family No-cost medical, dental, and vision insurance for employees Health Savings Account and Flexible Spending Account options 401(k) plan with matching contribution Continuing education, license, and tuition reimbursement opportunities The above list is not inclusive of all full-time employee benefits and is dependent upon eligibility criteria. Assist in the preparation of annual budgets, forecasts, and long-range financial plans. • Develop and maintain financial models for various business units and projects. • Analyze financial data to identify trends, variances, and opportunities for cost savings and revenue enhancement. • Collaborate with cross-functional teams to gather relevant information for financial analysis. • Support the monthly financial reporting process, including variance analysis and management reporting. • Prepare ad-hoc financial analyses and reports as needed to support decision-making. • Assist in the evaluation of potential investments, mergers, and acquisitions. • Continuously improve financial processes and systems to enhance efficiency and accuracy. • Maintain knowledge of FQHC-specific financial regulations, including UDS reporting and 330 grant requirements. • Support grant management by tracking expenditures, preparing financial reports, and ensuring compliance with funding requirements. • Other duties as assigned. • Travel may be required.
Bachelor's degree in finance, Accounting, Economics, or related field (Master's degree preferred). Minimum of 3 years of experience in financial analysis, preferably in healthcare or nonprofit settings. Strong understanding of FQHC operations, funding mechanisms, and compliance requirements.
Proficiency in financial software and tools (e.g., Excel, NetSuite, Power BI, or similar). Excellent analytical, problem-solving, and communication skills.
ability to work independently and collaboratively in a fast-paced environment. Experience with grant budgeting and reporting is a plus.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk, hear, and sit. The employee is occasionally required to move around the facility, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move objects weighing up to 10 pounds and occasionally lift and/or move objects weighing up to 25 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Operational Risk Analyst I/II
Operations analyst job in Spokane, WA
The Operational Risk Analyst is responsible for implementing business unit specific risk and governance efforts, including the establishment and maintenance of a risk operating model and facilitating the development of risk-based policies and standards. Performs ongoing activities associated with the risk assessment process. Performs ongoing activities for the bank's Business Continuity Plan and oversees Disaster Recovery Testing.
ESSENTIAL FUNCTIONS
Risk & Governance
Maintain governance documentation detailing how information should be secured, including the maintenance and development of internal process/procedure documentation, including but not limited to risk, technology, and cybersecurity policies and standards.
Perform formal risk analysis and self-assessments for processes, leveraging industry standards like CIS, ITIL, and COBIT to build a unique program for assigned business unit.
Analyze internal controls to ensure compliance with documented and approved standards. Ensure that information systems within environment comply with company policies, standards, and procedures.
Assist with regular risk assessments, including organizing recurring meetings, reviewing and implementing process changes, business and/or support function procedures, internal controls, and assessment and/or development of internal documentation.
Research and respond to risk and governance questions from business units.
Drive, and provide advisory and subject-matter expertise, to appropriate support teams and business units for risk and compliance readiness.
Responsible for tracking and monitoring gaps in the risk and governance program; maintain gap analysis documents, gather necessary information from technology and lines of business to identify areas to improve banking practices.
Implement the process to identify new assets and perform the risk evaluation process to determine risk ranking.
Facilitate and liaise with technology leaders and key corporate risk groups (including Internal Audit, Operational Risk Management, Corporate Compliance, Enterprise Risk Management and Legal) to ensure the program is aligned with these groups and meeting obligations.
Support third-party audits and respond to risk/governance requests from regulators and auditors.
Demonstrate compliance with all bank regulations for job functions and keep up to date on regulation changes.
In conjunction with management, ensure compliance with appropriate regulatory and internal policies and procedures, including writing/revising policies and procedures as needed.
Maintain thorough knowledge of risk and compliance as it relates to the Division.
Conduct training sessions and other information meetings pertaining to Risk and Governance topics.
Conduct ongoing Graham Leach Bliley Act (GLBA) assessments as assigned.
Participates in special projects or duties as assigned.
Regular, reliable attendance is required.
Business Continuity Coordination
Performs ongoing activities for the bank's Business Continuity Plan, maintaining plan information, and oversees Disaster Recovery Testing to include development of tabletop exercises.
Evaluates the overall condition of the plan(s) and document any necessary changes.
Assists Risk Management Ambassadors with Business Continuity Plan questions or application support issues during semi-annual and annual reviews.
Develops disaster recovery plans for physical locations with critical assets such as data centers.
Analyzes impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements (Business Impact Analysis).
Develops emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of non-critical departments to ensure continuity of operation and governance.
Evaluates applicable laws and regulations to determine impact on organizational activities as it relates to business continuity planning.
Writes reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations.
Identifies opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives.
Creates or administers training and awareness presentations or materials.
QUALIFICATIONS
Bachelor's degree preferred, or equivalent.
5+ years of experience in or a combination of risk management, compliance, business continuity, audit, or banking operations.
Knowledge of risk management processes, including internal audit and information management.
Experience evaluating controls relative to various frameworks such as ISO 27002, NIST CSF, NIST 800 series, or financial services regulatory frameworks such as the FFIEC IT booklets, Cybersecurity Assessment Tool (CAT) and regulatory compliance.
Knowledge of systems and network concepts including access and authorization.
Knowledge of applicable regulatory requirements.
Ability to operate in a cross-functional environment, building and fostering relationships with other departments and stakeholders.
Ability to anticipate and respond to changing priorities and operate effectively in a dynamic demand-based environment, requiring extreme flexibility and responsiveness.
COMPENSATION
The compensation range represents the low and high end of the base compensation range for this position located in Spokane, WA. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.
Operational Risk Analyst I (non-exempt / hourly): $56,932 - $85,398 annually
Operational Risk Analyst II (exempt / salary): $74,806 - $112,209 annually
What Our Culture Can Offer You:
Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.
Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outline by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.
Enterprise Service Management Analyst
Operations analyst job in Spokane, WA
YOUR PURPOSE
The Service Management Systems Analyst is responsible for the implementation, configuration, and long-term optimization of the Enterprise Service Management (ESM) platform. This role serves as the primary systems analyst for the ESM tool, collaborating with business units across the organization to gather requirements, design workflows, and ensure the platform supports enterprise-wide service delivery. The analyst will also monitor industry trends, support change management, and drive continuous improvement of service processes.
YOU ARE RESPONSIBLE FOR
Service Management Process Design and Improvement
Implementation and configuration of the new ESM platform within IT and across business units.
Serve as the primary systems analyst for the ESM tool, responsible for workflow design, documentation, configuration, and optimization.
Design, configure, document, and implement workflows within the ESM tool.
Optimization of ITIL-based service management processes (incident, problem, change, and service request management)
Continuous evaluation and enhancement of existing processes to improve efficiency, minimize disruptions, and ensure alignment with business needs
Monitor and report on service level agreements (SLAs), ensuring services meet performance standards
Define and maintain structure of the configuration management data base, including configuration item types, attributes, and relationships while collaborating with infrastructure, application, and service teams to ensure all relevant assets are captured.
Incident, Change, and Configuration Management and Service Desk Support
Monitor service desk processes within the ESM platform to ensure user-reported issues are properly categorized, prioritized, and resolved promptly
Serve as a backup for the service desk, responding to calls, emails, chats, voicemails, and ticket submissions while troubleshooting and providing technical support
Perform root cause analysis for recurring incidents and escalating unresolved issues to higher-tier support.
Data Analysis, Reporting, and Continuous Improvements
Configure dashboards and reporting for key performance metrics
Provide regular and ad hoc reporting to IT and business leadership to support informed decision-making, strategic planning, and performance management
Analyze service management data to identify patterns, trends, and opportunities for improvement in service delivery
Monitor platform performance and user feedback to drive continuous improvement.
Contribute to process roadmaps and maintain a prioritized request backlog
Contribute to continuous improvement initiatives by recommending and implementing enhancements to ESM processes, tools, and knowledge sharing.
Document events for audit and future reference
Analyze incidents and change records to identify trends and conduct post-mortems on major events.
Knowledge and Partnership Management
Maintain and update knowledge base, ensuring clear, accurate, and current documentation for both technicians and end users
Collaborate with business and stakeholders to ensure services are aligned with organizational objectives and user expectations
Create user-friendly guides, FAQs, and documentation to support ESM processes, self-service, and training for end users
Support internal training efforts by developing and delivering materials that help technicians and staff adopt and follow adopted practices
COMPENSATION
Full-Time: The full pay range for this position across all the states in which we hire is $27.05-$40.58/hourly.
*The figures shown represent the minimum and maximum of the range for this role. Individual offers are made dependent upon a candidate's experience, education, and skill level.
BENEFITS
Our goal is that you feel successful, supported, and balanced in all aspects of your life! To assist with this we offer:
Medical, Dental & Vision Insurance for full-time and reduced full-time employees and their families
Telemedicine for part-time employees
Paid Group Life and Disability Insurance
Employee Assistance Program
Tuition Reimbursement Program
401K Retirement Savings
Employer 401K Retirement Contributions & Matching upon eligibility
Discretionary Annual Incentive Bonus based on eligibility criteria
Paid Time Off per Full Calendar Year:
o 10 hours of PTO per month (prorated for reduced full-time and part-time)
o Paid Birthday Holiday
o Paid Wellness Days
o Up to 24 hours of Paid Volunteer Time annually
o 11 Paid Holidays
And More!
Requirements
Education & Experience
Associate or bachelor's degree in computer science, Information Technology, or similar, preferred. Experience and certifications are acceptable substitutes for education.
Experience implementing or managing enterprise service management platforms (e.g., ServiceNow, Freshservice, ManageEngine).
Strong business analysis skills with the ability to translate user needs into technical requirements
Experience leading cross-functional projects and managing stakeholder expectations
Project coordination or management experience preferred
Experience supporting organizational change and user adoption of new systems
Preferred certifications: ITIL Foundations V3 or later, Lean Six Sigma, Vendor or Industry certifications such as Service Now
Capabilities
Advanced proficiency in Service Management and ITIL frameworks and governance processes (change, configuration, asset, and incident)
Strategic thinking and project management
Product lifecycle management and continuous improvement
Organizational change management and communication
Mentoring, training, and relationship building
Strong service orientation and attention to detail
Self-motivated with the ability to work independently and collaboratively
ABOUT HORIZON CREDIT UNION
Founded in Spokane, Washington in 1947, we built our foundation on community outreach and meaningful connections with our members and neighbors. Over the years, we've expanded across Washington, Idaho, Montana and eastern Oregon. We are equally proud that as we have grown, our commitment to our communities and members has remained strong and steadfast along the way.
Let Horizon Credit Union help you reach your goals. Apply now to start your journey.
*The statements in this job description are intended to describe the essential functions and minimum qualifications for this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required.
Salary Description $27.05-$40.58/hourly.
Lead Analyst - ISSO
Operations analyst job in Spokane, WA
Description & Requirements The Maximus Lead Analyst (ISSO) will work directly with the Maximus ISO Federal Director to identify and manage implementation of security policies, standards, and procedures that support customers with federal requirements to include FISMA, applicable FAR Clauses, Executive Orders, and OMB's specific to systems assigned. The primary role of the ISSO will be the oversight of implementation of FedRAMP Moderate controls for Maximus FedRAMP systems and the management, and administration of a System Security Plan (SSP) to include all required artifacts needed for ATO continuous monitoring in accordance with agency specific and contractual requirements. This role will support the primary ISSO for Maximus Cloud.
*Position is contingent upon contract award*
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below:
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Responsible for ensuring information security for an assigned area of Business/Project focusing on key areas of risk, as outlined in the Information Security policy, under the direction of the Information Security management team.
- Conduct Information Security risk assessments and compliance evaluations for infrastructure and application assets within required timeframes and to industry standards and regulatory specifications.
- Ensure controls are properly and fully implemented to address identified Information Security risks for assigned area of responsibility.
- Define, create and maintain the documentation for certification and accreditation of each information system in accordance with regulatory requirements.
- Lead and support audits and client reviews of security posture; coordinate the collection, review and submission of Information Security deliverables and track the remediation of audit findings and exceptions.
- Manage expectations with multiple stakeholders on projects and programs in conjunction with the Information Security team.
- Promotion of Information Security awareness through various communication channels within the organization.
- Collaborate with the Information Security team members on process improvements, secure design and recertification of MAXIMUS assets.
- Create and manage System Security Plan and creation and or validation of all associated artifacts required to maintain FedRAMP ATO and NIST 800-53 compliance to include but not limited to a System Level Continuous Monitoring (SLCM) Strategy, HW/SW lists, Information Flow Diagrams, System Categorization Forms, System Topologies, Configuration Management Plan, Configuration Control Board (CCB) Charter, System and Services Acquisition Plan, System and Information Integrity Plan, System and Communication Protection Plan, Security Assessment and Authorization Plan, Risk Assessment Plan, Program Management Plan, Security Planning, Physical and Environmental Protection Plan, Personnel Security Plan, Media Protection Plan, Identification and Authentication Plan, Contingency Plan, Audit and Accountability Plan, Security Awareness and Training Plan, Incident Response Plan, Access Control Plan, SCRM Plan, Risk Assessment Review (RAR) and Plan of Action and Milestone (POA&M). (50%)
- Liaison with Maximus Federal business units, Maximus Corporate business units, system owner, and external stakeholders to ensure all legal and contractual requirements pertaining to cybersecurity, physical security, and Information Assurance are being met. (20%)
-Communicate federal requirements to Maximus Information Security Office (ISO) and advise implementation of applicable security controls and hardening standards to governance and technical teams. (10%)
- Assist the BISO and ISO Team in the identification and assignment of control owners throughout the organization and continually review controls on organizationally defined periodicities. (10%)
- Actively collaborate with Maximus Threat and Vulnerability Management (TVM) Team to ensure applicable technologies are compliant with defined vulnerability remediation timelines and hardening standards via enterprise vulnerability management tools. (10%)
Minimum Requirements
- Please refer to the additional information section of the job requisition for this opening to determine clearance eligibility required.
- Bachelor's degree and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Bachelor's Degree in Computer Science or related field or the equivalent combination of education, training, or work experience.
- 7+ of security or technology related experience.
- GSA RMF and A&A Experience desired
- Strong understanding of federal requirements to include but not limited to applicable Executive Orders, FedRAMP, FISMA, FIPS, NIST 800-53, NIST 800-60, and NIST 800-65.
- Experience developing SSP's and applicable artifacts required for A&A activities.
- Experience with STIG compliance.
- Experience with vulnerability management and assessment via Qualys, Tenable, Acunetix, and AWS Inspector.
- Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
- Exercises judgement in selecting methods, techniques, and evaluation criteria for obtaining results.
- Networks with key contacts outside own area of expertise.
- Develops solutions to a variety of complex problems.
- Work requires considerable judgment and initiative.
- Ability to communicate technical information in understandable business terms.
- Excellent interpersonal skills, presentation skills, and verbal / written communication skills.
- Strong customer service abilities required.
- Ability to work collaboratively with a broad range of staff.
- Skilled in Microsoft Office software including Word, Excel, and PowerPoint.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Ability to execute many complex tasks simultaneously, and work as a team member as well as independently.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
90,000.00
Maximum Salary
$
130,000.00
Easy ApplySenior Analyst, Medical Economics
Operations analyst job in Spokane, WA
Provides senior level analyst support for medical economics analysis activities, including extracting, analyzing and synthesizing data from various sources to identify risks and opportunities, and improve financial performance.
Essential Job Duties
* Extracts and compiles data and information from various systems to support executive decision-making.
* Mines and manages information from large data sources.
* Analyzes claims and other data sources to identify early signs of trends or other issues related to medical care costs.
* Analyzes the financial performance, including cost, utilization and revenue of all Molina products - identifying favorable and unfavorable trends, developing recommendations to improve trends and communicating recommendations to leadership.
* Draws actionable conclusions based on analyses performed, makes recommendations through use of health care analytics and predictive modeling, and communicates those conclusions effectively to audiences at various levels of the enterprise.
* Performs pro forma sensitivity analyses in order to estimate the expected financial value of proposed medical cost improvement initiatives.
* Collaborates with clinical, provider network and other teams to bring supplemental context/insight to data analyses, and design and perform studies related to the quantification of medical interventions.
* Collaborates with business owners to track key performance indicators of medical interventions.
* Proactively identifies and investigates complex suspect areas regarding medical cost issues, initiates in-depth analysis of suspect/problem areas and suggests corrective action plans.
* Designs and develops reports to monitor health plan performance and identify the root causes of medical cost trends - with root causes identified, drives innovation through creation of tools to monitor trend drivers and provides recommendations to senior leaders for affordability opportunities.
* Leads projects to completion by contributing to ad-hoc data analyses, development, and presentation of financial reports.
* Serves as subject matter expert on developing financial models to evaluate the impact of provider reimbursement changes
* Provides data driven analytics to finance, claims, medical management, network, and other departments to enable critical decision making.
* Supports financial analysis projects related to medical cost reduction initiatives.
* Supports medical management by assisting with return on investment (ROI) analyses for vendors to determine if financial and clinical performance is achieving desired results.
* Keeps abreast of Medicaid and Medicare reforms and impact on the Molina business.
* Supports scoreable action item (SAI) initiative tracking to performance.
Required Qualifications
* At least 3 years of health care analytics and/or medical economics experience, or equivalent combination of relevant education and experience.
* Bachelor's degree in statistics, mathematics, economics, computer science, health care management or related field.
* Demonstrated understanding of Medicaid and Medicare programs or other health care plans.
* Analytical work experience within the health care industry (i.e., hospital, network, ancillary, medical facility, health care vendor, commercial health insurance, large physician practice, managed care organization, etc.)
* Proficiency with retrieving specified information from data sources.
* Experience with building dashboards in Excel, Power BI, and/or Tableau and data management.
* Knowledge of health care operations (utilization management, disease management, HEDIS quality measures, claims processing, etc.)
* Knowledge of health care financial terms (e.g., PMPM, revenue) and different standard code systems (ICD-10CM, CPT, HCPCS, NDC, etc.) utilized in medical coding/billing (UB04/1500 form).
* Demonstrated understanding of key managed care concepts and provider reimbursement principles such as risk adjustment, capitation, FFS (Fee-for-Service), Diagnosis Related Groups (DRG's), Ambulatory Patient Groups (APG's), Ambulatory Payment Classifications (APC's), and other payment mechanisms.
* Understanding of value-based risk arrangements
* Experience in quantifying, measuring, and analyzing financial, operational, and/or utilization metrics in health care.
* Ability to mine and manage information from large data sources.
* Demonstrated problem-solving skills.
* Strong critical-thinking and attention to detail.
* Ability to effectively collaborate with technical and non-technical stakeholders.
* Strong time-management skills, and ability to manage simultaneous projects and tasks to meet internal deadlines.
* Effective verbal and written communication skills.
* Proficient in Microsoft Office suite products, key skills in Excel (VLOOKUPs and pivot tables)/applicable software program(s) proficiency.
Preferred Qualifications
* Proficiency with Power BI and/or Tableau for building dashboards.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $77,969 - $155,508 / ANNUAL
* Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
About Us
Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Finance Analyst - Bridge and Marine
Operations analyst job in Spokane, WA
Job Level: Entry Level Home District/Group: Kiewit Bridge Marine District Department: Operational Finance Market: Transportation Employment Type: Full Time Are you interested in helping be responsible for the business management of projects ranging from $1 million to $4 billion? How about taking part in key forecasting and accounting practices? If this is something that interests you, Kiewit is looking for individuals who can make a profound impact on our company culture every day!
The Finance Analyst is an entry level role focused on supporting a project in accounting and finance related functions. Each project at Kiewit is run like a small business, with the Finance Analyst concentrated on critical tasks such as cost control, payroll, accounts payable/receivable, human capital management, and compliance. This position will become skilled executing processes and utilizing tools related to different types of cost and revenue components such as labor, construction equipment, materials, and subcontracts. The Business Specialist will be an integral part of the month end close out process, and assist with preparing a financial reporting package for project management.
At Kiewit, the scale of our operations is huge. Our construction and engineering projects span across the United States, Canada and Mexico, improving and connecting communities with every initiative. We depend on our high-performing operations support professionals - they're the glue that holds multiple areas of the business together and the catalysts that make things happen. We hire only the most driven people and we offer them diverse career opportunities, strong leadership and mentorship, rewarding, collaborative work, and responsibility they won't find just anywhere. We're always pushing new limits. You can too.
District Overview
Kiewit's Bridge & Marine District headquartered in Vancouver, Washington, operates with heavy civil, marine, and industrial capabilities across North America. We are a leader in technical and traditional bridges, bridge like structures, marine structures, and dredge work. Kiewit Bridge & Marine is also the foremost constructor of floating bridges across the United States.
Location
One of the many things that makes Kiewit's culture unique is that we go where the work is, which exposes your career to abundant opportunities. We relocate our teams based on the work that is available, combined with the development plans, skill sets and career goals of each team member. This means your Kiewit adventure is custom designed to meet our shared needs. Job assignment location will be determined closer to your start date.
Responsibilities
* Recognizes the importance of being a team player by adapting to project needs and helping in other areas as needed
* Fosters relationships with the Operations team and shows a willingness to learn about the work
* Understands the payroll and HR process workflow, and masters the systems used to properly hire, transfer, terminate, and pay all employees
* Comprehends how goods are purchased, invoices are received and paid, and maintains purchasing workflow internal controls
* Demonstrates understanding of the accounts payable process workflow and is able troubleshoot payment or vendor issues
* Understands intercompany and client billing process workflow, importance of timely and accurate billing documentation, and the effects of timeliness on cash management
* Ensures that all cost and cost adjustments are reviewed for accuracy to meet company standards and accounting rules
* Reviews costs, quantity claiming, budget structure and exception reports and makes appropriate corrections to ensure accurate reporting for management
* Identifies, adjusts, and reviews forecast and budget issues with the cost report to confirm proper recognition of cost and revenue
* Displays first-rate customer service skills - maintains a positive attitude and always willing to offer a helping hand to other team members
* Maintains highly organized work environment, understands importance of time management, and communicates in a clear, concise and effective manner
* Follows the Corporate Compliance Program and works in conjunction with the compliance department to implement all EEO and labor laws at the project level
Qualifications
* Ability to travel and relocate initially and throughout your career as business requires
* 0-2 years' financial/data analysis experience
* Bachelor's degree in Accounting, Finance, Economics, Statistics, Business Management, or equivalent degree
* Minimum GPA of 3.0 or above
* Previous internship experience is preferred
* Working knowledge of Microsoft Excel, Word and Outlook
* Experience working with Pivot Tables, V-Look Ups, and other key excel functions is preferred
* Effective oral and written communication, organization and interpersonal skills.
* Strong attention to detail with the ability to recognize discrepancies
* Positive attitude, eagerness to learn, and passionate for continuous improvement
* Must be able to freely access all parts of a construction site in wide-ranging climates and environments
* Ability to work well independently, as well as part of a team.
* Must have a valid Driver's License
Other common names for this role: Business Manager, Business Analyst, Financial Analyst
Other Requirements:
* Regular, reliable attendance
* Work productively and meet deadlines timely
* Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment
* Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies.
* Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required.
Base Compensation: 72,800.00 - 85,904.00
(Actual compensation is subject to variation due to such factors as education, experience, skillset, and/or location)
We offer our fulltime staff employees a comprehensive benefits package that's among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.
We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.