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  • Business Systems Analyst

    Star Cutter Company 3.6company rating

    Operations analyst job in Farmington Hills, MI

    Star SU, a Star Cutter Company, is a family owned, globally recognized, manufacturer of custom round tools and hobs. We are looking for a Business Systems Analyst to join our IT Team here in Farmington Hills, MI. Our Business Systems Analyst acts as a subject matter expert with ERP systems including training, continuous improvement, and process implementation. In this role, you will be instrumental in enhancing our IT infrastructure and supporting our manufacturing processes through effective data management and software development. Your contributions will help drive operational efficiency and innovation within the company.The ideal candidate will be looking for: A company guided by core values which starts with “Value Employees”. Great pay and benefits. A deep culture founded on teamwork, respect, and integrity. Responsibilities Lead maintenance and optimization within the organizational ERP system by collaborating with other functional areas. Integrate ERP functionality with other business systems to enhance efficiency and data accuracy to meet stakeholders' needs. Provide leadership for the implementation of process improvement opportunities by mapping out process changes, refining requirements and scope, testing and proactively communicating project capabilities to business leaders, stakeholders, and users. Ensure process documentation is created, stored in a shared environment and remains current meeting industry standards and compliance requirements. Train and support the users to maximize the effectiveness of the use of the ERP system and other related IT systems. Create and manage custom reports and dashboard to support data-driven decision making. Qualifications *** Individual must be eligible to meet ITAR compliance. Bachelor's degree in information technology, Business Administration or related field Three or more years of experience in a manufacturing environment CBAP / CCBA Certification preferred system; preferably Infor Syteline ERP. Three or more years' experience with SQL. Reporting and data analysis tools. Pay and Benefits: Competitive compensation program including performance-based bonus. Comprehensive medical, dental, and vision health insurance within 30 days. Company paid life insurance (for you and your family), short- & long-term disability. A matched 401(k) savings program Educational assistance covering college programs, skilled trades, or other interests to further your career. What's Next? Check us out at *************** Check out our parent company at ****************** We will respond promptly to all applicants
    $66k-92k yearly est. 4d ago
  • Operations Assistant Intern

    Atain Insurance Companies

    Operations analyst job in Farmington Hills, MI

    Title: Operations Assistant Intern Summary: At Atain, we are looking for a passionate individual aiming to follow a career path in the specialty insurance industry. Our 12-week summer internship program aims to develop one's business acumen, communication, and leadership skills through valuable real-world experience. This is a paid summer internship that provides additional learning opportunities for students to learn from and network with executive leadership and fellow interns in a variety of departments. This student will be expected to work 40 hours per week, with four days spent in an office setting and one day remote. The Operations Assistant Intern will work side by side with senior leaders to transact business as an assistant underwriter for our company. Responsibilities Learn fundamentals of the underwriting process Assist in underwriting analysis of potential accounts Utilize software such as ImageRight to inspect documents and find missing information on inspection reports to create detailed policies. Learn applicable underwriting software such as Bridge and Sapiens, evaluating rating systems and calculations. Perform analyses on underwriting programs and recommend changes Evaluate opportunities to improve process efficiencies and/or underwriting results Work on projects related to general liability, excess liability and claims handling Qualifications Enrolled as an undergraduate at an accredited university, actively pursuing a degree in Business, Economics, Finance, Entrepreneurship, or another relevant field Expected graduation in December 2026 or May 2027 Previous internship experience is preferred Technical proficiency in Microsoft Office applications About Our Company Rated "A" (Excellent VIII by A.M. Best), Atain Insurance Company and Atain Specialty Insurance Company are admitted and non-admitted property and casualty insurance companies dedicated to serving niche programs and excess & surplus (E&S) markets. Licensed in 50 states, Atain underwrites numerous lines of business including professional liability, general liability, and commercial multi-peril risks. Atain is part of the H.W. Kaufman Group family of companies, which comprises a vast network of over 60 offices across the globe. From brokerage, underwriting, premium financing and real estate, to claims and loss control, together we are shaping the future of insurance. Equal Opportunity Employer The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate. In addition, Kaufman will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
    $32k-43k yearly est. 22h ago
  • GRC Analyst

    Vista Applied Solutions Group Inc. 4.0company rating

    Operations analyst job in Taylor, MI

    We are looking for an Information Security Governance Risk Compliance Analyst to join our IT Team to improve infrastructure in our Detroit office. The candidate must have a bachelor's degree in Computer Science with a focus on Cybersecurity or a closely related field and 3-5 years of experience. Operation knowledge of Azure, O365, CrowdStrike, KnowBe4, Mimecast, ZenGRC+, and Archer. Responsible for monitoring and tracking regulatory changes, ensuring that the organization remains compliant with all relevant laws, standards and industry regulations. Conduct comprehensive risk assessments to identify potential threats and vulnerabilities within the organization's operations. Assist in the development, implementation, and revision of corporate policies and procedures to align with the best practices and compliance requirements. Collaborate with internal and external audit teams, providing documentation and evidence as needed to demonstrate compliance and adherence to governance standards. Assist in the development and maintenance of incident response plans to effectively address and mitigate security incidents or compliance violations. Prepare and distribute regular reports to IT & IT Security leadership as well as business leadership summarizing risk assessments, compliance status, and recommendations for improvement. Assist IT Security operations in the development and delivery of training programs to educate users on governance, risk, and compliance matters, fostering a culture of awareness and accountability. Identify opportunities for enhancing governance processes and recommend improvements to reduce risk exposure and enhance operational efficiency. Education: Bachelor's degree in Computer Science Quailifications: Minimum of 3 years of related experience Strong leadership and project management skills, with the ability to manage multiple priorities and deliver results within deadlines is required Strong operating knowledge of platforms such as Azure, O365, CrowdStrike, KnowBe4, Mimecast, ZenGRC+, and Archer Excellent communication and interpersonal skills, with the ability to communicate complex security concepts to both technical and non-technical audiences is required Excellent understanding of technology infrastructure and systems, including networks, databases, and cloud computing is required Strong analytical and problem-solving skills, with the ability to assess risks and develop practical solutions Any one of the professional certifications in information security, such as ISC2 CISSP, ISACA CRISC, ISACA CISA, and ISC2 CGRC (formerly CAP)
    $64k-80k yearly est. 4d ago
  • BOM Analyst

    Akkodis

    Operations analyst job in Auburn Hills, MI

    Akkodis is seeking a BOM Analyst for a Contract (12+ Months) job with a client in Auburn Hills, MI (Onsite). Rate Range: $20/hour to $25/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. BOM Analyst The Bill of Materials (BOM) Analyst plays a critical role in the product development and manufacturing process by creating, maintaining, and optimizing accurate and comprehensive bills of materials for various parts/products. This role involves collaborating with cross-functional teams, including Product Development and Manufacturing Production teams, to ensure the integrity of product information, efficient procurement of components, and successful product assembly. BOM Creation and Maintenance: Create a detailed bill of materials for new and existing parts/products, ensuring accuracy and completeness. Regularly update BOMs to reflect design changes, component substitutions, and other modifications. Maintain BOM in both the EBOM and CoDeP systems. Documentation and Record Keeping: Maintain accurate records of BOMs, component specifications, and supplier information. Generate reports and documentation for internal and external use as needed Desired Qualifications: 1-3years of experience in BOM /Inventory creation using tools like EBOM and CoDeP systems. Education: Minimum GED is required (Bachelor's is not required) If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at **************************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees with the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance
    $20 hourly 4d ago
  • Financial Analyst - AI Trainer ($150 per hour)

    Mercor

    Operations analyst job in Royal Oak, MI

    Mercor is recruiting U.S./UK/Canada/Europe/Singapore/Dubai/Australia-based **Investment Banking or Private Equity Experts** for a research project with a leading foundational model AI lab. You are a good fit if you: - Have **at least 2 years of experience** working at top firms in investment banking or private equity with deal experience (academic experience does not count, must be on desk) Here are more details about the role: - The work is **fully asynchronous** and can be done around your schedule - You will be **building financial models** from scratch that would be reflective of what you did on desk - You must be able to commit **at least 20 hours per week** for this role - This contract is till end of January (with the possibility of extension) - Successful contributions increase the odds that you are selected on future projects with Mercor - The vetting process involves: - ~10 minute behavioral interview asking about previous deals you've worked on - Technical assessment ( < 30 minutes) evaluating financial expertise With respect to pay and legal status: - **This role will pay $150/hour** - We will pay you out at the end of each week via Stripe Connect based on the number of hours you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
    $50k-77k yearly est. 60d+ ago
  • Senior WMS Analyst

    Marlabs LLC 4.1company rating

    Operations analyst job in Detroit, MI

    We are seeking a Senior WMS Analyst to be the key technical expert for our warehouse management systems. This is a unique opportunity to provide critical support for our current Manhattan WMi (PkMS) platform while leading the strategic planning and execution of its modernization. You will play a vital role in our upcoming upgrade to a new, WMS, ensuring a successful transition and seamless operations. This position is ideal for a seasoned WMS professional who can excel at both hands-on technical support and strategic project leadership. Key Responsibilities • System Development & Support: Act as the primary technical expert for our existing Manhattan WMi (PkMS) system. Provide comprehensive support, including debugging, troubleshooting, and resolving complex system and data integrity issues. You will work directly with a long-term team member to gain a deep understanding of our business processes and custom configurations. • WMS Modernization & Leadership: Serve as the technical lead for the upcoming WMS modernization project. This includes architecting, planning, and managing the migration from our on-premise PKMS platform to a new, cloud-native WMS. • System Development & Integration: Perform and oversee development tasks for both legacy and new systems. Focus on integrating the WMS with our ERP and other critical applications such as freight carriers, and material handling equipment (MHE) like conveyors and scanners using both traditional and modern methods (e.g., APIs, webhooks). • Hardware & Operations: Provide hands-on support for various warehouse hardware, including RF equipment, mobile devices, and label printers. Collaborate closely with warehouse operations to identify efficiency opportunities and execute system changes. • Stakeholder Collaboration: Bridge the gap between technical teams, business stakeholders, and vendors to ensure the new system meets all operational and strategic requirements. Technical Expertise & Qualifications • WMS Platforms: Proven experience with Manhattan Associates WMS platforms. A strong background with the on-premise WMi (PkMS) system is essential. Experience with or a strong knowledge of modern, cloud-native WMS solutions like Manhattan Active Warehouse Management is highly desirable. • Technical Proficiency: Hands-on skills in IBM i, SQL/DB2, and ILE/RPG are required for legacy system support. • Project Leadership: Demonstrated experience in leading or managing WMS upgrade and implementation projects. • Problem-Solving: Excellent analytical and problem-solving skills with a proven ability to troubleshoot complex issues and provide effective solutions. • Communication & Collaboration: Strong communication and interpersonal skills to work effectively with technical teams, business leaders, and external vendors across different locations.
    $70k-92k yearly est. 22h ago
  • Subcontract Operations Analyst - Sterling Heights, MI

    Insight Global

    Operations analyst job in Sterling Heights, MI

    Insight Global is seeking an experienced Subcontract Operations Analyst for one of our defense clients in Sterling Heights, MI. This person will lead execution and funding for complex U.S. Army defense programs. This role is responsible for managing high-value subcontract portfolios across multiple programs in support of Army customers. The ideal candidate will bring knowledge of DOD and Army-specific acquisition processes, a proven track record of negotiating complex subcontracts, and the ability to operate in a fast-paced, mission-driven environment. A 'can do attitude' to quickly identify and resolve issues is a requirement for this position. Essential Job Functions: - Serve as primary liaison between Project Management and Contracting Groups, working to execute and manage the purchase order lifecycle. - Develop, execute, and manage subcontracts, from sub-contract initiation through closeout. Strong coordination skills to coordinate, track and allocate funding. - Lead procurement activities (RFP/RFQ) supporting the Project Management Group. - Serve as lead between internal Contracts team and Subcontracts, driving of funding and contract execution. Regular and proactive communication with supply base to identify and resolve issues. - Proactively manage subcontractor performance, cost controls, period of performance, and risk mitigation plans. - Prepare and present detailed subcontract status reports to senior leadership, project management, and Army customer representatives. Present status in a clear manner on a regular basis to include future outlook and forecasting. $40-70/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Must be able to obtain a Secret Clearance - Bachelor's degree in business administration, supply chain management, engineering, or related field. - 5-15 years of experience developing, executing, and managing subcontracts in U.S. Army or DOD programs/government contracting - Strong leadership, negotiation, and analytical skills; ability to influence and collaborate across functions and with external partners. - MS Office Suite with a strong background in Excel. - Familiarity with Power BI. (Financial reporting analysis) - Knowledge of contract structure (IDIQs, CPFF, FFP, and OTA).
    $40-70 hourly 6d ago
  • Commercial Operations Onboarding Analyst - OnStar

    General Motors 4.6company rating

    Operations analyst job in Warren, MI

    **Hybrid** : _This role is categorized as hybrid. This means the successful candidate is expected to report to Global Technical Center - Cadillac Tower, in Warren, MI three times per week, at minimum or other frequency dictated by the business._ **_Relocation:_** _This is not eligible for relocation. Any relocation costs would be the responsibility of the selected candidate._ **GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)** **What You'll be Part of:** OnStar Services is a division within General Motors' SSM organization tasked with ensuring our customers enjoy world-class experiences inside and adjacent to their vehicles. Our Commercial Operations team ensures operational excellence by providing tools, resources, and data, analyzing sales trends, streamlining processes, training staff, and collaborating with other departments to align strategies with business objectives. If you're a strong operator, selfless team player, obsessed with details and continuously improving customer experience, this might be the right opportunity for you. **The Role:** As the **Commercial Onboarding Analyst** **,** you will play a critical role in ensuring a seamless onboarding and operational support experience for our Commercial customers. This role supports Field Sales, API Data Services, and Connected Vehicle activities for Fleet and Rental operations. Acting as the integration point across field, fleet, and sales operations, the analyst will help transition manual onboarding processes into scalable, automated solutions that enable growth in digital sales channels. The ideal candidate is customer-focused, detail-oriented, and thrives in a cross-functional environment. They will balance day-to-day execution with process improvements that drive efficiency, accuracy, and customer satisfaction. This role requires a builder mindset with the ability to evaluate existing processes, envision future-state automation, and work directly with engineering and product teams to implement digital tools, workflow automation, and AI-based solutions that modernize current manual processes. **Some of what you'll do:** + Develop and deliver onboarding performance updates and insights to GM leadership. + Provide operational and process support to Fleet field teams, addressing inquiries, explaining reporting, and resolving customer/dealer issues. + Assist in designing and delivering onboarding and Connected Vehicle services training for internal and external stakeholders. + Execute daily onboarding tasks, ensuring accurate customer setup, sales enablement, and packaging alignment. + Collaborate with cross-functional teams (CX Operations, Product Onboarding, Sales, and Technical teams) to streamline onboarding processes, resolve technical issues, and optimize reporting. + Identify and address friction points in onboarding/offboarding, driving enhancements that improve the overall customer experience. + Partner with Engineering and Product teams to advance automation and process efficiency in onboarding workflows,including documenting requirements, testing solutions, and building prototype automations. + Redesign operational workflows and replace manual tasks with automated solutions such as Power Automate, API integrations, AI tools, or workflow orchestration platforms. **Key Competencies & Success Indicators** + **Customer Centricity -** Anticipates customer needs, delivers responsive support, and ensures a seamless onboarding experience, resulting in high customer satisfaction. + **Analytical & Data-Driven -** Analyzes data, identifies trends, and develops clear reporting/visualizations to inform leadership decision-making and highlight improvement opportunities. + **Problem-Solving & Troubleshooting -** Quickly identifies root causes, resolves issues, and prevents repeat escalations through proactive follow-up. + **Prioritization & Organization -** Manages multiple priorities, balancing daily execution with long-term process improvements to meet deadlines effectively. + **Collaboration & Communication -** Works cross-functionally with sales, product, and operations teams; communicates complex processes in a simplified, actionable way. + **Adaptability & Change Management -** Thrives in a fast-paced, evolving environment, supporting process change and automation initiatives that reduce cycle time and errors. + **Continuous Improvement & Innovation -** Identifies efficiencies, standardizes processes, and implements automation to enhance onboarding and sales enablement. + **Technical & Automation Mindset -** Ability to analyze system dependencies and redesign workflows for scalable automation, reducing cycle time and errors. + **Builder Mentality -** Able to create and iterate MVP automation tools that improve speed, accuracy, and customer experience. **Required Skills & Experience:** + Bachelor's degree in Business, Business Administration, Information Systems, Data Analytics, Communications, or a related field required; equivalent combination of education and hands-on experience will also be considered. + 2+ years of relevant experience in sales operations, commercial operations, automotive, or business operations + Familiarity with CRs, defect tracking, and incident management processes. + **Experience translating business processes into technical requirements for automation or tooling enhancements.** + Experience in customer onboarding, implementation, or operations within SaaS, automotive, or telematics industries. + **Demonstrates sound independent judgment in dynamic situations, especially when leadership guidance is not immediately available.** + Proven record of collaborating across functions to deliver business outcomes. + Familiarity with API data services and Commercial Fleet/Rental ecosystems. **Preferred Skills & Experience:** + Proficiency in SQL, Power BI, Power Automate, PowerPoint, and Microsoft Excel. + Working knowledge of Connected Vehicle services, including OnStar, Wi-Fi, and API integrations for Fleet vehicles. + Experience with database management, including data cleanup and migration (e.g., into Databricks). + Exposure to sales enablement and digital sales platforms. + Background in process automation, workflow design, or continuous improvement methodologies (e.g., Lean, Six Sigma). + Knowledge of change management practices to support the adoption of new tools and processes. + Experience with workflow automation or scripting tools (e.g., Python, Power Automate, automation platforms) + Experience building or testing AI-enabled tools or copilots to support operational efficiency. + Ability to understand interconnected systems and identify upstream/downstream impacts of process changes. + Experience within connected vehicle platforms or OnStar preferred due to ecosystem complexity. \#LI-ST1 **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Benefits Overview** From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* . **Non-Discrimination and Equal Employment Opportunities (U.S.)** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* . **Accommodations** General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations (******************************************** We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest. The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $70k-100k yearly est. 60d+ ago
  • Operation Analyst

    Epitec 4.4company rating

    Operations analyst job in Detroit, MI

    Responsible for activities that contribute to planning, creating and implementing an IT vision and strategy aligned with the company?s strategic business plan. They oversee the development of corporate standards, technology architecture, technology evaluation and transfer. They manage small to large teams of people responsible for developing and delivering IT solutions for the business and customers. Each role within this job family provides technical and business leadership to their organizations as well as to the business. - Supervise staff monitoring and restarting production batch using CA-7 / CA-1 for Mainframe batch jobs and Tivoli Workload Scheduler for distributed batch jobs. - Supervise mainframe support using JCL for job restarts, MVS, JES2, MIM commands to start, cancel, display job status, prepare systems for IPL and resolve job and system contentions. - Support and use other applications and systems, including Print Center support, tape library, server support, IMS, DB2, CICS, OMEGAVIEW, EOS, Data Center Real User monitoring, Server Vantage, Service Manager, Outlook and general office applications. Qualifications 1. Batch processing using CA-7 for Mainframe (3 to 5 years) and Tivoli Workload Scheduler for distributed batch jobs (1 to 3 years). 2. Mainframe JCL for override for job restarts and overrides, Master console commands using MVS, JES2, MIM to start, cancel, display job status, prepare systems for IPL and resolve job and system contentions. (3 to 5 years) 3. Leading a team, understanding of issues related to the command center environment; ability to analyze situations fully and accurately, and reach productive decisions. (1 to 3 years) Required Skills/Experience 1. One to three years experience supervising three or more people. 2. Three to Five years CA-7 / CA-1 for Mainframe batch jobs. 3. One to three years Tivoli Workload Scheduler for distributed batch jobs. 4. Three to five years experience JCL for job restarts. 5. MVS, JES2, MIM commands to start, cancel, display job status, prepare systems for IPL and resolve job and system contentions. 3 to 5 years experience. 6. Understanding of Server Performance Monitoring. 1 to 3 years experience. 7. Understanding of server processing, CPU, Memory, Disk, log files, services, event viewer. 1 to 3 years experience - 3 years relevant experience required. Additional Information *****HOURS**** Saturday 8pm -- Sunday 8:30am & Sunday 8pm -- Monday 8:30am
    $44k-71k yearly est. 12h ago
  • Intern/Co-Op - Supply Chain (Fall 2026)

    Marathon Petroleum Corporation 4.1company rating

    Operations analyst job in Detroit, MI

    An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Responsibilities: As an intern with MPC, you will be assigned to work in either a Commercial Sourcing Advisor, Supply Chain Associate, or Business Analyst capacity. In all roles, you will develop an awareness of MPC's commitment to high ethical standards, environmental stewardship, and employee safety. You will also work to establish and maintain rapport with suppliers as well as MPC's employees and management. Based upon location and organizational assignment, each role as outlined below, allows the intern to take on a number of challenging and exciting responsibilities. Commercial Sourcing Advisor/Supply Chain Associate Responsibilities: * Develop a knowledgeable background regarding MPC's policies and procedures related to procurement, contracts, and materials management * Develop an understanding of MPC's category management, contract management and supplier diversity processes * Become familiar with the materials, equipment, and services procured for the operations of MPC's components * Play a hands-on role in the purchasing of indirect goods and services * Engage in cross-functional category management activities * Gain an understanding of market and spend analysis * Prepare and analyze bid packages * Negotiate contractual terms and commercial issues * Complete projects and tasks related to inventory control, transportation, and logistics Qualifications: * Desired Majors: Bachelors in Purchasing, Supply Chain Management, Industrial Distribution, Integrated Supply Management, and/or Logistics * Strong academic performance * Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future * This position is full-time, 40/hrs a week and on-location * Concurrent enrollment in a degree seeking program throughout duration of experience * Military experience a plus Learn more about Marathon Petroleum's benefits at ********************* As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay, Ohio Additional locations: Detroit, Michigan Job Requisition ID: 00018783 Location Address: 539 S Main St Education: Employee Group: Full time Employee Subgroup: Intern Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here. If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at ***************************************. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ***************************** hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
    $33k-41k yearly est. Auto-Apply 60d+ ago
  • Compliance Analyst Intern- Summer 2026

    Rocket Companies Inc. 4.1company rating

    Operations analyst job in Detroit, MI

    As a Compliance Analyst Intern at Rocket Companies, you'll gain valuable hands-on experience in regulatory compliance within the mortgage industry. You'll work alongside our Compliance team to support product launches, monitor regulatory changes, and improve documentation processes. This internship offers you unique exposure to the intersection of compliance operations, product development, and cross-functional collaboration while developing practical skills that will benefit your future career. About the Role * Review federal and state mortgage regulations to identify compliance requirements for new products * Improve reporting processes to enhance visibility into compliance activities across the organization * Help categorize and organize project materials for better accessibility and team efficiency * Assist in refining implementation documents to ensure clarity and accuracy for all stakeholders * Develop a system to track progress on open demands by connecting two existing platforms * Attend meetings, huddles, and trainings to learn about compliance and product development processes About You Minimum Qualifications * Currently pursuing a degree in Business, Law, Finance, or related field * Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) * Strong attention to detail and organizational skills * Excellent communication skills with ability to summarize complex information * Self-starter with strong curiosity and problem-solving skills Preferred Qualifications * •Experience with data analysis or reporting tools * Law student or coursework with a working knowledge of regulations What you'll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. About us Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage, which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at **************************.
    $37k-63k yearly est. Easy Apply 22d ago
  • Change Management Analyst

    Optechus

    Operations analyst job in Auburn Hills, MI

    OpTech is an award-winning talent management firm providing Information Technology, Engineering and Healthcare talent and services to Fortune 500 and Government clients. We offer our employees outstanding career opportunities supporting innovative companies with cutting-edge technology. OpTech's awards include the distinguished Elite Category Award for best Recruitment, Selection and Orientation practices, the prestigious National 101 Best and Brightest Companies to Work For and the coveted Crain's Cool Places to Work in Michigan. OpTech creatively combines training, mentoring, bonuses and rewards to motivate and retain the highest caliber talent. OpTech offers Opportunity...see how a fast-paced career with one of the leading technology firms can benefit you! Job Description Requirements- This is a non-technical, analytical role, this resource will coordinate audits. They have change policies in place and this resource would need to be abided by. Changes are normal, standard and emergency (ISO terminology). Records need to tie to projects, duration, descriptions, workflows are followed, Notes- They're looking for change management or good personality from entry level Qualifications Requirements- This is a non-technical, analytical role, this resource will coordinate audits. They have change policies in place and this resource would need to be abided by. Changes are normal, standard and emergency (ISO terminology). Records need to tie to projects, duration, descriptions, workflows are followed, Soft Skills- Analytical, good follow up, professional communication, professionally persistent, thick skinned Additional Information Notes- They're looking for change management or good personality from entry level Current Environment/Tools- CA Service Desk Potential Challenges- It can be challenging to work with a lot of different personalities and ultimately hold them to complying with guidelines Team- 6 Exciting Items About Role/Team- team is stretched across entire organization, they're looked at to ensure policies and standards are met, there's a strong knowledge base, it's a good group of people that can work on a lot of different things, it's a close knit team that's very respected in the organization
    $64k-89k yearly est. 12h ago
  • Inventory Analyst

    Us Tech Solutions 4.4company rating

    Operations analyst job in Auburn Hills, MI

    The RIM Analyst will support the AutoPart Retail Inventory Management Program by assisting the AutoPart Coordinator with rollout of pilot dealers, testing of AutoPart enhancements, full program rollout, as well as the daily management of dealer calls/emails. Duties & Responsibilities - Retail Inventory Management (RIM) Analyst Objectives · Act as a business contact in support of dealers for RIM implementation & daily support. · Serve as first point of contact/escalation for dealers, depots and field personnel to address and resolve issues as it relates to AutoPart Retail Inventory Management orders/returns · Maintain and distribute reports to inform key stakeholders of dealer/system performance to established KPIs. · Perform complex analysis; incorporate both conceptual and actual data to functional application. · Monitor and adjust the parameters for dealer stocking assortment. · Monitor dealer data transfer flow, root cause and resolve data integrity or transmissions errors with dealer/DMS provider. · Support the managing of dealer auto stock inventory and relaying performance metrics to dealers/field on a regular cadence. · Formulate presentations and provide updates about RIM program · Assist with change management activities, anticipating dealer/customer needs and organizational impacts Education and Skills Requirements · Analytical and conceptual thinking - using logic and reason, creative and strategic · Communication skills - interpersonal, presentation and written · Integration - joining people, processes, and systems · Computer savvy - skilled in the use of Microsoft Office with analytical reporting using excel · Data analytics - extract insight from data · Problem solving and the ability to troubleshoot · High School Diploma or Equivalent
    $41k-57k yearly est. 60d+ ago
  • Assembly Cost and Inventory Analyst

    Stellantis

    Operations analyst job in Auburn Hills, MI

    What You Will Do: Performing cost and inventory accounting for all FCA U.S. and Canadian assembly plants. Complete monthly accounting close activities. Monitoring the status of open Single Inventory Records (SIR) lines and coordinating with Offshore Team to promptly resolve outstanding issues, including reviewing and approving the SIR account sub-ledger to general ledger reconciliations prepared by Offshore Team. Reviewing and approving journal entries prepared by Offshore Team, including SIR-adjusting entries during the month, standard recurring month-end entries, and month-end entries requested by plant or Corporate locations. Directing a staff of Offshore professional employees. Reviewing and/or preparing reconciliations of balance sheet accounts in accordance with established FCA policies and procedures, as well as SOX controls. Directly participating in, or materially supporting, the annual Product Cost Study (setting standard costs). Supporting business process redesign initiatives affecting SAP and legacy systems and identifying and implementing LEAD initiatives. Reviewing and distributing the monthly Controller's Package prepared by Offshore Team, with input from this position. Providing support for monitoring inter-plant, inter-company and third-party billing activity and reviewing and approving journal entries as required. Supporting other Finance and operational areas for accounting-related issues. Keeping desktop procedures current and relevant. What You Will Learn: Teamwork and consultation skills as you work with manufacturing/plant operations, Purchasing, Finance, and ICT. Cost Accounting, including the intricate automated transactions used to account for Manufacturing and Assembly inventory transactions. Dealing with challenging processes/systems, accounting issue identification, redesign initiatives, and new implementations. Plant operating procedures and product configuration. Becoming a change agent. Project management skills. Role Will Prepare You For: Additional roles within Manufacturing Group Accounting Roles in Corporate Accounting, Corporate Product Cost Analysis, Manufacturing Finance, Purchasing Finance, Sales & Marketing Accounting Plant Operations
    $48k-68k yearly est. 1d ago
  • Assembly Cost and Inventory Analyst

    FCA Us LLC 4.2company rating

    Operations analyst job in Auburn Hills, MI

    What You Will Do: Performing cost and inventory accounting for all FCA U.S. and Canadian assembly plants. Complete monthly accounting close activities. Monitoring the status of open Single Inventory Records (SIR) lines and coordinating with Offshore Team to promptly resolve outstanding issues, including reviewing and approving the SIR account sub-ledger to general ledger reconciliations prepared by Offshore Team. Reviewing and approving journal entries prepared by Offshore Team, including SIR-adjusting entries during the month, standard recurring month-end entries, and month-end entries requested by plant or Corporate locations. Directing a staff of Offshore professional employees. Reviewing and/or preparing reconciliations of balance sheet accounts in accordance with established FCA policies and procedures, as well as SOX controls. Directly participating in, or materially supporting, the annual Product Cost Study (setting standard costs). Supporting business process redesign initiatives affecting SAP and legacy systems and identifying and implementing LEAD initiatives. Reviewing and distributing the monthly Controller's Package prepared by Offshore Team, with input from this position. Providing support for monitoring inter-plant, inter-company and third-party billing activity and reviewing and approving journal entries as required. Supporting other Finance and operational areas for accounting-related issues. Keeping desktop procedures current and relevant. What You Will Learn: Teamwork and consultation skills as you work with manufacturing/plant operations, Purchasing, Finance, and ICT. Cost Accounting, including the intricate automated transactions used to account for Manufacturing and Assembly inventory transactions. Dealing with challenging processes/systems, accounting issue identification, redesign initiatives, and new implementations. Plant operating procedures and product configuration. Becoming a change agent. Project management skills. Role Will Prepare You For: Additional roles within Manufacturing Group Accounting Roles in Corporate Accounting, Corporate Product Cost Analysis, Manufacturing Finance, Purchasing Finance, Sales & Marketing Accounting Plant Operations
    $51k-64k yearly est. 1d ago
  • System Analysis Technican

    Samsung SDI America Inc.

    Operations analyst job in Auburn Hills, MI

    Job Description The Failure Analysis Technician is responsible for complete teardown analysis and testing according to written instructions and test procedures. This position requires the candidate to have the ability to understand part functionality and be able to identify the root cause of the failure. The candidate must be a high-energy, hands-on individual with experience in working cross-functionally and possess a broad knowledge of the entire automotive engineering, manufacturing, and quality landscape. ESSENTIAL ROLES AND RESPONSIBILITIES: Perform analysis and tear down of high voltage battery systems Perform external diagnostic inspection and data logging checklist prior to tear down Set up and operate test equipment on warranty returned components for level one functionality performance and other operating characteristics per the customer complaint Tear down and root cause analysis and documentation (8D, tear down report, etc.) of product failures from the field Work with System Analysis Engineers to develop & improve product tear down and analysis work instructions and procedures Support development of battery diagnosis and service procedures to be performed in the field Communicate with customer service departments to evaluate in field failures, data recording and warranty returns when necessary Data collection and analysis of test/vehicle data to assist in the evaluation of battery performance metrics or determine root cause of malfunctioning vehicle/battery. Catalog and storage of tear down material Upkeep of warranty analysis and rework area Perform other duties as necessary REQUIREMENTS: High School Diploma or GED Associates degree in Quality Assurance, Engineering Technology or related field preferred Experience working with electronics and high voltage systems Experience working with general electronic analysis tools Proven ability to work in teams and to work cross-functionally Strong interpersonal and communication skills Strong quantitative and qualitative capabilities Proficient with Microsoft Excel, Word, Outlook and PowerPoint Understanding of disciplined root cause analyasis procedures (ex 8D, 5Y, Fishbone). Independent, systematic and process-oriented work, high operational readiness and sense of responsibility Excellent written and verbal English communication skills for potentially working with customer representatives PREFERRED SKILLS: 3+ years of experience and/or training in an Automotive Manufacturing, Electronics, Battery Technology or a related field Experience with automotive battery systems or hybrid vehicles Experience in teardown analysis and root cause investigation. Experience with CANalyzer and Canape Prior knowledge or experience with manufacturing or OEM warranty procedures Hands on service experience in High voltage batteries and test systems INTERNAL TRAINING REQUIREMENTS: Quality Policy Health & Safety Orientation Quality Objectives New Hire or New Position Orientation Environmental Policy Statement IATF 16949 Samsung Philosophy and Values Integrated Management system (IMS) QUALITY ASSURANCE REQUIREMENTS: Comply with requirements of the Integrated Management System, in accordance with IATF: 16949, ISO 9001:2015, ISO 14001, and ISO 45001 Identify concerns and initiate corrective actions (through verification) relating to product, process and quality systems Initiate preventative and continuous improvement actions relating to product, process and quality systems Knowledge of Customer Specific Requirements, and/or where to locate them HEALTH & SAFETY REQUIREMENTS: Follow safe work procedures established by the Company; and follow the OH&S directions of the head of your department or supervisor Use of appropriate personal protective equipment (PPE) and safety systems Where PPE is required to control exposure to hazards in the workplace, wear and maintain the PPE as directed, as indicated in a risk assessment, or as required in OH&S procedures Use other safety and emergency equipment provided in the workplace as directed or as required in OH&S procedures Assist with the preparation of risk assessments Before commencing work or research, a risk assessment should be conducted to identify, assess and control the hazards associated with the work or research. This should be conducted in conjunction with other relevant staff, researchers and the supervisor Report OH&S problems Report workplace hazards to the supervisor as soon as possible after they occur Report injury or illness arising from workplace activities using the incident/injury reporting system as soon as possible after the incident Lead incident investigations and implement corrective actions Complete monthly H&S inspections
    $73k-97k yearly est. 13d ago
  • Compliance Analyst Intern- Summer 2026

    Quicken Loans 4.1company rating

    Operations analyst job in Detroit, MI

    As a Compliance Analyst Intern at Rocket Companies, you'll gain valuable hands-on experience in regulatory compliance within the mortgage industry. You'll work alongside our Compliance team to support product launches, monitor regulatory changes, and improve documentation processes. This internship offers you unique exposure to the intersection of compliance operations, product development, and cross-functional collaboration while developing practical skills that will benefit your future career. About the Role Review federal and state mortgage regulations to identify compliance requirements for new products Improve reporting processes to enhance visibility into compliance activities across the organization Help categorize and organize project materials for better accessibility and team efficiency Assist in refining implementation documents to ensure clarity and accuracy for all stakeholders Develop a system to track progress on open demands by connecting two existing platforms Attend meetings, huddles, and trainings to learn about compliance and product development processes About You Minimum Qualifications Currently pursuing a degree in Business, Law, Finance, or related field Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) Strong attention to detail and organizational skills Excellent communication skills with ability to summarize complex information Self-starter with strong curiosity and problem-solving skills Preferred Qualifications •Experience with data analysis or reporting tools Law student or coursework with a working knowledge of regulations What you'll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. About us Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage , which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at ************************** .
    $36k-47k yearly est. Auto-Apply 23d ago
  • Resource Solutions (MI) - Financial Analyst

    UHY 4.7company rating

    Operations analyst job in Sterling Heights, MI

    JOB SUMMARYUHY Advisors' Resource Solutions Group provides clients with accomplished professionals to support finance, accounting, internal audit and tax teams. Whether it is permanent placement, project work, loaned staff support or business process outsourcing-we are ready to meet your needs. Our team has extensive experience with a wide range of clients from middle market, closely held organizations to large Fortune 500 companies. We focus on finance and accounting, internal audit, IT audit and tax. We offer direct, personal involvement from senior practitioners and strive to meet clients' needs rapidly.JOB DESCRIPTION This is a pipeline opportunity with UHY Resource Solutions Group rather than an active job opening. While there is no immediate hiring need, we are proactively identifying strong candidates for future Financial Analyst opportunities with our clients. If you are open to exploring potential roles as they arise, we encourage you to submit your information for consideration. The Financial Analyst will be responsible for analyzing financial data, preparing reports, and providing insights to help guide decision-making. The ideal candidate will have strong analytical skills, attention to detail, and the ability to work with cross-functional teams. Key Responsibilities: Analyze financial data and prepare regular reports. Assist in budgeting, forecasting, and financial planning. Monitor and track financial performance and key metrics. Conduct variance analysis and provide recommendations. Support management in strategic decision-making with financial insights. Ensure compliance with company financial policies and procedures. Skills and Qualifications: Bachelor's degree in Finance, Accounting, Economics, or a related field. Strong analytical and problem-solving skills. Proficiency in Microsoft Excel and other financial software. Attention to detail with the ability to meet deadlines. Good communication skills and ability to work collaboratively. WHO WE ARE UHY is one of the nation's largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients' business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms. WHAT WE OFFER POSITIVE WORK ENVIRONMENT Enjoy a collaborative and supportive work environment where teamwork is valued. ATTRACTIVE COMPENSATION PACKAGES Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual. COMPREHENSIVE BENEFIT PACKAGE Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.
    $59k-81k yearly est. Auto-Apply 10d ago
  • GRC Analyst

    Vista Applied Solutions Group Inc. 4.0company rating

    Operations analyst job in Taylor, MI

    We're looking for a detail-driven Governance, Risk & Compliance (GRC) Analyst to help strengthen our security posture, streamline compliance efforts, and support enterprise risk management. The ideal candidate has hands-on experience with modern security tools, cloud platforms, and GRC systems, and thrives in a fast-paced environment where structure and security really matter. Key Responsibilities: Governance & Compliance Support the development, implementation, and maintenance of information security policies, standards, and procedures. Assist with compliance initiatives such as ISO 27001, SOC 2, GDPR, PCI, or internal audit requirements. Coordinate evidence collection, audit readiness activities, and remediation tracking. Conduct policy reviews, risk assessments, and control testing on a recurring basis. Risk Management Identify, assess, and monitor technology and business risks using platforms like ZenGRC+ and RSA Archer. Track mitigation plans, document risk exceptions, and support risk governance meetings. Assist in performing third-party/vendor risk assessments and monitoring controls over time. Security Operations & Technology Support Monitor and interpret alerts, reports, and dashboards from tools including: Microsoft Azure (Security Center, Entra ID, Defender) Office 365 Security & Compliance Center CrowdStrike Falcon Mimecast (email security & threat intelligence) KnowBe4 (phishing simulations & awareness training) Partner with IT/security teams to follow up on incidents, analyze trends, and validate control effectiveness. Security Awareness & Training Manage security awareness programs and phishing simulation campaigns using KnowBe4. Provide reporting and insights to improve user behavior and reduce organizational risk. Documentation & Reporting Maintain accurate documentation of risks, controls, incidents, and assessments. Generate reports for leadership on compliance status, residual risk, control gaps, and overall security posture. Support continuous improvement of GRC workflows and automation using ZenGRC+ or Archer. Required Skills & Qualifications Bachelor's degree in Information Security, Computer Science, or a related discipline (or equivalent experience). 2-5 years of experience in GRC, cybersecurity, audit, or IT risk management. Working knowledge of: Azure security features and O365 security/compliance tools CrowdStrike Falcon endpoint protection Mimecast email security KnowBe4 security awareness platform ZenGRC+ and/or RSA Archer Understanding of common security frameworks (NIST CSF, ISO 27001, CIS Controls). Strong communication and documentation skills. Ability to analyze data, identify patterns, and recommend actionable improvements.
    $64k-80k yearly est. 4d ago
  • Commercial Operations Onboarding Analyst - OnStar

    General Motors 4.6company rating

    Operations analyst job in Warren, MI

    Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to Global Technical Center - Cadillac Tower, in Warren, MI three times per week, at minimum or other frequency dictated by the business. Relocation: This is not eligible for relocation. Any relocation costs would be the responsibility of the selected candidate. GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.) What You'll be Part of: OnStar Services is a division within General Motors' SSM organization tasked with ensuring our customers enjoy world-class experiences inside and adjacent to their vehicles. Our Commercial Operations team ensures operational excellence by providing tools, resources, and data, analyzing sales trends, streamlining processes, training staff, and collaborating with other departments to align strategies with business objectives. If you're a strong operator, selfless team player, obsessed with details and continuously improving customer experience, this might be the right opportunity for you. The Role: As the Commercial Onboarding Analyst, you will play a critical role in ensuring a seamless onboarding and operational support experience for our Commercial customers. This role supports Field Sales, API Data Services, and Connected Vehicle activities for Fleet and Rental operations. Acting as the integration point across field, fleet, and sales operations, the analyst will help transition manual onboarding processes into scalable, automated solutions that enable growth in digital sales channels. The ideal candidate is customer-focused, detail-oriented, and thrives in a cross-functional environment. They will balance day-to-day execution with process improvements that drive efficiency, accuracy, and customer satisfaction. This role requires a builder mindset with the ability to evaluate existing processes, envision future-state automation, and work directly with engineering and product teams to implement digital tools, workflow automation, and AI-based solutions that modernize current manual processes. Some of what you'll do: Develop and deliver onboarding performance updates and insights to GM leadership. Provide operational and process support to Fleet field teams, addressing inquiries, explaining reporting, and resolving customer/dealer issues. Assist in designing and delivering onboarding and Connected Vehicle services training for internal and external stakeholders. Execute daily onboarding tasks, ensuring accurate customer setup, sales enablement, and packaging alignment. Collaborate with cross-functional teams (CX Operations, Product Onboarding, Sales, and Technical teams) to streamline onboarding processes, resolve technical issues, and optimize reporting. Identify and address friction points in onboarding/offboarding, driving enhancements that improve the overall customer experience. Partner with Engineering and Product teams to advance automation and process efficiency in onboarding workflows, including documenting requirements, testing solutions, and building prototype automations. Redesign operational workflows and replace manual tasks with automated solutions such as Power Automate, API integrations, AI tools, or workflow orchestration platforms. Key Competencies & Success Indicators Customer Centricity - Anticipates customer needs, delivers responsive support, and ensures a seamless onboarding experience, resulting in high customer satisfaction. Analytical & Data-Driven - Analyzes data, identifies trends, and develops clear reporting/visualizations to inform leadership decision-making and highlight improvement opportunities. Problem-Solving & Troubleshooting - Quickly identifies root causes, resolves issues, and prevents repeat escalations through proactive follow-up. Prioritization & Organization - Manages multiple priorities, balancing daily execution with long-term process improvements to meet deadlines effectively. Collaboration & Communication - Works cross-functionally with sales, product, and operations teams; communicates complex processes in a simplified, actionable way. Adaptability & Change Management - Thrives in a fast-paced, evolving environment, supporting process change and automation initiatives that reduce cycle time and errors. Continuous Improvement & Innovation - Identifies efficiencies, standardizes processes, and implements automation to enhance onboarding and sales enablement. Technical & Automation Mindset - Ability to analyze system dependencies and redesign workflows for scalable automation, reducing cycle time and errors. Builder Mentality - Able to create and iterate MVP automation tools that improve speed, accuracy, and customer experience. Required Skills & Experience: Bachelor's degree in Business, Business Administration, Information Systems, Data Analytics, Communications, or a related field required; equivalent combination of education and hands-on experience will also be considered. 2+ years of relevant experience in sales operations, commercial operations, automotive, or business operations Familiarity with CRs, defect tracking, and incident management processes. Experience translating business processes into technical requirements for automation or tooling enhancements. Experience in customer onboarding, implementation, or operations within SaaS, automotive, or telematics industries. Demonstrates sound independent judgment in dynamic situations, especially when leadership guidance is not immediately available. Proven record of collaborating across functions to deliver business outcomes. Familiarity with API data services and Commercial Fleet/Rental ecosystems. Preferred Skills & Experience: Proficiency in SQL, Power BI, Power Automate, PowerPoint, and Microsoft Excel. Working knowledge of Connected Vehicle services, including OnStar, Wi-Fi, and API integrations for Fleet vehicles. Experience with database management, including data cleanup and migration (e.g., into Databricks). Exposure to sales enablement and digital sales platforms. Background in process automation, workflow design, or continuous improvement methodologies (e.g., Lean, Six Sigma). Knowledge of change management practices to support the adoption of new tools and processes. Experience with workflow automation or scripting tools (e.g., Python, Power Automate, automation platforms) Experience building or testing AI-enabled tools or copilots to support operational efficiency. Ability to understand interconnected systems and identify upstream/downstream impacts of process changes. Experience within connected vehicle platforms or OnStar preferred due to ecosystem complexity. #LI-ST1 About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $70k-100k yearly est. Auto-Apply 3d ago

Learn more about operations analyst jobs

How much does an operations analyst earn in Sterling Heights, MI?

The average operations analyst in Sterling Heights, MI earns between $40,000 and $89,000 annually. This compares to the national average operations analyst range of $44,000 to $90,000.

Average operations analyst salary in Sterling Heights, MI

$60,000

What are the biggest employers of Operations Analysts in Sterling Heights, MI?

The biggest employers of Operations Analysts in Sterling Heights, MI are:
  1. General Motors
  2. Entrega
  3. G. & M. Co., Inc.
  4. Insight Global
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