NationsBenefits is recognized as one of the fastest growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.
Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.
Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.
We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.
Position Summary:
We are seeking a detail-oriented and analytical Fraud Analyst to join our fraud management team. This role is responsible for detecting, investigating, and preventing fraudulent activity across customer accounts, transactions, and access points. The ideal candidate will have a strong understanding of fraud patterns, data analysis, and risk mitigation strategies.
________________________________________
Key Responsibilities:
• Monitor real-time transactions and account activity for suspicious behavior.
• Analyze fraud alerts and escalate cases based on severity and risk.
• Investigate potential fraud cases including account takeover, synthetic identities, and transaction anomalies.
• Collaborate with customer service, compliance, and technology teams to resolve fraud incidents.
• Maintain and enhance fraud detection rules, scoring models, and dashboards.
• Document findings and contribute to fraud reporting and trend analysis.
• Support onboarding of new clients by assessing fraud risk and recommending controls.
• Participate in the development of fraud playbooks and escalation protocols.
________________________________________
Qualifications:
• Bachelor's degree in Criminal Justice, Finance, Data Analytics, or related field.
• 2+ years of experience in fraud detection, investigation, or risk analysis.
• Familiarity with fraud detection tools, machine learning models, and case management systems.
• Strong analytical and problem-solving skills.
• Excellent communication and documentation abilities.
• Experience with SQL, Excel, or data visualization tools is a plus.
________________________________________
Preferred Skills:
• Knowledge of e-commerce, financial services, or digital identity verification.
• Experience with synthetic identity detection and account takeover prevention.
• Understanding of velocity limits, IP monitoring, and behavioral analytics.
$41k-61k yearly est. 4d ago
Looking for a job?
Let Zippia find it for you.
Operations Process Analyst - Bank Operations
Bradesco Bank
Operations analyst job in Coral Gables, FL
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
Job Summary: The Operations Business Analyst will play a critical role in supporting the successful implementation and ongoing optimization of the ServiceNow platform within the Operations team. This individual will act as the primary liaison between Operations stakeholders and the ServiceNow implementation team, ensuring that business requirements are accurately captured, workflows are designed to meet operational needs, and the platform delivers maximum value post-deployment.
Key Responsibilities
Implementation Phase
Conduct deep dives into operational and technical processes to understand current workflows.
Gather, document, and validate detailed business requirements.
Create and refine user stories for development teams.
Participate in design workshops and ensure alignment between business needs and technical solutions.
Support testing activities, including User Acceptance Testing (UAT), and assist in issue resolution during deployment.
Post-Implementation
Serve as the Operations team's subject matter expert (SME) for ServiceNow.
Configure, build, and customize new workflows using ServiceNow Flow Designer and related tools.
Maintain and optimize existing workflows to improve efficiency and compliance.
Develop and maintain documentation for workflows, processes, and configurations.
Provide training and support to Operations personnel on ServiceNow functionality.
Monitor platform performance and usage, generating reports and dashboards for management.
Cross-Functional Collaboration
Act as the primary point of contact between Operations and ServiceNow technical teams.
Ensure smooth communication and coordination with other business units impacted by workflow changes.
Participate in governance activities to maintain platform standards and best practices.
Qualifications:
Education: Bachelor's degree in Business Administration, Information Systems, or related field.
Experience:
3+ years as a Business Analyst or similar role, preferably in Operations or Financial Services.
Hands-on experience with ServiceNow platform (ITSM, Workflow, or App Engine modules preferred).
Skills:
Strong analytical and problem-solving skills.
Excellent communication and stakeholder management abilities.
Familiarity with workflow automation and process improvement methodologies (Lean, Six Sigma).
Proficiency in ServiceNow configuration and workflow design.
Certifications (Preferred):
ServiceNow Certified System Administrator (CSA).
ServiceNow Certified Implementation Specialist (CIS) - App Engine or ITSM.
Languages: Portuguese and/or Spanish proficiency is considered a valuable asset.
Core Competencies:
Ability to translate business needs into technical requirements.
Strong documentation and process mapping skills.
Collaborative mindset with experience in Agile/Scrum environments.
Bradesco Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Search for this job, NO EMPLOYMENT AGENCIES, HEAD HUNTERS, EXECUTIVE SEARCH FIRMS OR REPRESENTATIVE CALLS PLEASE.
$41k-61k yearly est. 5d ago
Revenue Management Analyst
Brightline Trains LLC 4.3
Operations analyst job in Miami, FL
Posted Monday, September 22, 2025 at 4:00 AM
Company:
At Brightline, we believe in creating meaningful connections through exceptional experiences. We're creating a brighter way to get there by making travel more convenient, more sustainable, and more hospitable every day. If you're optimistic, forward-thinking, and interested in shaping the future of travel with us, we'd love to hear from you.
Your Purpose:
Brightline's Pricing and Revenue Management team plays a critical role in maximizing ticket revenue for every train along the Miami to Orlando corridor. As a Revenue Management Analyst at Brightline, you will be responsible for maximizing revenue through effective inventory controls. This role involves a blend of data analysis, strategic planning, and understanding market dynamics to ensure optimal pricing and inventory management.
If you have the courage to lead, build strong relationships with people across different perspectives, and are driven to make things happen, this is the perfect opportunity!
Your Role:
Performance Analysis:
Analyze trends in bookings, revenue, and market dynamics. Assess demand patterns and the competitive landscape to understand customer behavior and competitor strategies.
Run yield management reports and identify areas for improvement.
Recommend pricing changes based on data analysis and demand forecasts. Utilize demand forecasts to optimize revenue and ensure profitable pricing decisions.
Monitoring demand drivers along our corridor, such as special events, sports games, concerts, conventions, and boat shows.
Plan seasonal strategies for holidays and peak travel periods to maximize revenue during high-demand times.
Tracking market alternatives, such as tolls, gas, cost of a rental car, and adjust pricing strategies accordingly.
Collaborate closely with other departments such as sales, marketing, and network planning to ensure alignment and implement effective pricing strategies.
Prepare presentations and dashboards to communicate key KPIs and results with leadership.
Support the identification and research of business opportunities within Revenue Management.
Onsite four days a week in Miami, FL; remote on Fridays.
Please note that this Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the teammate for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Experience & Qualifications
Required Education and Experience:
Bachelor's degree in Business management, Economics, Political Science, Retail, or Hotel Operations
Prior airline, rail, hotel, cruise or other related experience preferred.
Prior experience working with revenue management or pricing systems preferred.
Knowledge Skills & Abilities :
Strong analytical and quantitative skills.
Proficiency in data analysis tools such as Excel, SQL, R, Python, Spotfire, etc.
Proficiency in PowerPoint.
Thorough understanding of revenue management fundamentals and strategies.
Excellent communication and collaboration skills.
Ability to work independently and in a team environment.
#J-18808-Ljbffr
$40k-62k yearly est. 6d ago
Logistics and Domestic Operations Coordinator
Effy Jewelry 3.9
Operations analyst job in Miami, FL
Job Title: Logistics and Domestic Operations Coordinator
Department: Operations
Reports To: VP of Logistics
Salary: $50,000 - $60,000
About Us
Effy Jewelry is a family-owned and operated business that has been crafting exquisite jewelry for over four decades. Founded by Effy Hematian, the brand has become synonymous with innovative design, superior craftsmanship, and unparalleled quality. With a focus on innovation and creativity, Effy Jewelry has become a global leader in the fine jewelry industry. Its pieces can be found in major retailers and department stores worldwide, as well as being a leading Fine Jewelry name in the Maritime & Cruise industry with over 150 land-based and cruise ship-based stores.
Position Summary
The Logistics Coordinator will support the Warehouse Manager and Logistics Team in overseeing domestic logistics operations, with a primary focus on owning the bonded warehouse process and all related documentation. This role will lead the preparation, accuracy, and compliance of bonded warehouse entries, documentation flows, and system inputs, ensuring alignment with customs brokerage partners and adherence to all regulatory requirements.
The ideal candidate must have a strong understanding of bonded warehouse operations, CFS (Container Freight Station) procedures, and bonded documentation. This position requires exceptional attention to detail, strong Excel, organizational skills, and the ability to thrive in a fast-paced, dynamic environment while ensuring seamless execution of domestic shipments and logistics tasks.
This role is a full-time, onsite position based at our Effy Jewelry Warehouse location. The selected candidate will be required to work onsite five days per week.
Key Responsibilities
Oversee and coordinate all domestic shipping activities, including inbound and outbound deliveries.
Own the bonded warehouse process end-to-end, including documentation preparation, bonded entries, system inputs, and daily compliance follow-up.
Serve as the primary point of contact with customs brokerage partners to ensure accuracy, compliance, and timely submission of bonded documentation.
Prepare, process, and verify all shipping documents, ensuring accuracy and adherence to company and regulatory standards.
Manage carrier relationships; monitor and track shipments to ensure on-time performance.
Collaborate with New York HQ operations and merchandising teams to align domestic deliveries with inventory needs and shipment priorities.
Maintain and oversee all shipment, receipt, and inventory transaction records, including the bonded documentation archive.
Troubleshoot and resolve shipping issues as they arise.
Identify and contribute to process improvements to enhance operational efficiency and minimize errors.
Ensure adherence to all company policies, safety protocols, and operational standards.
Qualifications
Bachelor's degree in Supply Chain, Business, or related field preferred; equivalent experience considered.
Minimum of 2 years of experience in logistics, warehouse operations, or similar role (experience in jewelry, luxury goods, or bonded facilities a strong plus).
Strong understanding of bonded warehouse processes, CFS operations, and bonded documentation requirements.
Highly organized with excellent attention to detail and strong time-management skills.
Proficient in Microsoft Office; including Excel and familiarity with warehouse management systems such as Magaya is preferred.
Strong communication skills with the ability to collaborate effectively across departments.
Ability to multitask, adapt quickly, and work efficiently under pressure.
Strong analytical and problem-solving capabilities.
Candidates must have valid work authorization for the U.S. at the time of application and throughout employment; we are not able to sponsor visas.
Effy Jewelry is committed to diversity in its workplace and is proud to offer equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other legally protected characteristic in the location in which the candidate is applying. Effy Jewelry applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
$50k-60k yearly 3d ago
Epic ClinDoc Analyst
The Planet Group 4.1
Operations analyst job in Fort Lauderdale, FL
Our client is looking to hire an Epic ClinDoc analyst to join their team for a full time position based in the Miami/Fort Lauderdale area. (While this role is not 100% on site, it does require you to live in or near the area/Relocate)
The Epic Certified ClinDoc Analyst will support build, optimization, and maintenance of Epic clinical documentation workflows. Responsibilities include configuring flowsheets, documentation tools, and navigators; collaborating with clinical stakeholders; supporting testing and go-lives; and troubleshooting system issues.
Requirements:
Epic ClinDoc Certification
4+ years of hands-on Epic ClinDoc build and support experience
Strong understanding of clinical documentation workflows and inpatient clinical operations
Experience with testing, troubleshooting, and change management
Responsibilities
Configure, build, and support Epic ClinDoc functionality including flowsheets, navigators, documentation templates, and clinical tools
Collaborate with clinicians, operational leaders, and IT teams to gather requirements and translate clinical needs into system build
Optimize documentation workflows to improve clinician efficiency and patient care outcomes
Support system testing, validation, and issue resolution across upgrades, enhancements, and break/fix requests
Provide go-live and post-go-live support, including troubleshooting and end-user assistance
Create and maintain system documentation, build guides, and workflow diagrams
Participate in upgrade planning, testing cycles, and ongoing optimization initiatives
$52k-74k yearly est. 4d ago
Epic Cupid Analyst
Insight Global
Operations analyst job in Fort Lauderdale, FL
We are seeking an experienced Epic Cupid Analyst to provide operational and project support over the next twelve months as our core cardiology team travels to Epic for Structured Reporting certification. This role will serve as a critical backfill, ensuring continuity of services, stable system performance, and timely support for end users across cardiology and imaging workflows.
The ideal candidate will bring deep Epic expertise, strong analytical skills, and the ability to work independently in a fast‑paced clinical environment.
Key Responsibilities
Provide day‑to‑day support for Epic Cupid, including troubleshooting, workflow optimization, and issue resolution.
Maintain system stability and ensure seamless operations while permanent team members attend Epic training and certification programs.
Manage and resolve service tickets, enhancement requests, and operational incidents related to Cupid and integrated modules.
Collaborate with clinical stakeholders, cardiology leadership, and IT teams to understand workflow needs and translate them into system updates or configuration changes.
Support Cupid Structured Reporting, imaging workflows, procedure documentation, and integrated inventory as needed.
Assist with testing, validation, and deployment of upgrades, patches, and new functionality.
Document system changes, workflows, and technical specifications to ensure continuity and knowledge transfer.
Participate in on‑call rotation or after‑hours support as required.
Required Qualifications
Epic Cupid Certification (current or within maintenance window).
Ten (10) years of cumulative Epic experience, including build, support, and cross‑module collaboration.
Minimum five (5) years of hands‑on experience with Epic Cupid, including build, testing, and workflow support.
Strong understanding of cardiology workflows, imaging environments, and clinical documentation.
Demonstrated ability to work independently and manage competing priorities.
Excellent communication skills and the ability to partner effectively with clinical and technical teams.
Preferred Qualifications
Experience with Cupid Structured Reporting, Radiant, or other imaging‑related Epic modules.
Experience with Integrated Inventory within the Cardiac Cath Laboratory Supply Inventory space.
Familiarity with integrated systems such as PACS, CVIS, or supply chain systems used in cardiology environments.
Background supporting cardiology, cath lab, or electrophysiology workflows
$53k-73k yearly est. 4d ago
Senior Analyst Asset Management
Selby Jennings
Operations analyst job in Miami, FL
About the Role
The Senior Asset Management Analyst will oversee financial and operational performance for a diversified portfolio of multifamily and commercial properties across South Florida. This role combines strategic analysis, business plan execution, and cross-functional coordination to maximize asset value and investor returns.
Core Responsibilities
Financial & Portfolio Management
Maintain and enhance Excel models for both multifamily and commercial assets, including cash flow projections, IRR/EMx, and sensitivity analyses.
Lead annual budgets and quarterly forecasts; analyze variances and recommend corrective actions.
Prepare hold/sell/refinance analyses for mixed-use and single-asset strategies.
Multifamily-Specific Duties
Monitor rent growth, occupancy, renewal rates, and collections; partner with property managers to optimize pricing and reduce delinquency.
Evaluate unit mix strategies, amenity ROI, and renovation programs for value-add opportunities.
Commercial-Specific Duties
Analyze leasing activity for office, retail, and industrial spaces; review proposals, TI/LC packages, and creditworthiness.
Track CAM reconciliations, expense recoveries, and tenant retention strategies.
Capital Projects & Value Creation
Oversee CapEx initiatives for both multifamily renovations and commercial build-outs; ensure budget adherence and ROI tracking.
Support repositioning strategies for underperforming assets (e.g., retail to mixed-use conversions).
Debt & Investor Reporting
Prepare lender compliance packages and JV partner reports for mixed portfolios.
Manage covenant tracking across multifamily and commercial loans.
Market Research
Provide insights on Miami/South Florida multifamily absorption, rent trends, and commercial leasing dynamics to inform asset strategies.
Qualifications
Bachelor's in Finance, Real Estate, Economics, or related field.
2-4+ years in asset management with exposure to both multifamily and commercial properties.
Advanced Excel, ARGUS Enterprise, and strong presentation skills.
Familiarity with Yardi, MRI, RealPage for multifamily and VTS, CoStar for commercial leasing analytics.
$48k-75k yearly est. 2d ago
Strategy & Transformation Analyst
University of Miami 4.3
Operations analyst job in Miami, FL
## **Current Employees:**If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this .**CORE JOB SUMMARY**The Strategy & Transformation (S&T) Analyst contributes to The University of Miami's (UM) and UHealth's (UH) success by providing insight & analytical support for key strategy/strategic planning initiatives. The S&T Analyst plays an integral role in helping define the future of the enterprise and drive critical business initiatives through analysis and communication of data. This role participates throughout the initiative lifecycle - including idea generation, initiative scoping & standup, analysis, financial modeling, presentation development / delivery, and follow-through to value delivery. The Analyst provides recommendations with data-based insights and influences a wide range of stakeholders and functional teams.**CORE JOB FUNCTIONS*** Acts as key S&T team member addressing high priority initiatives across the enterprise* Analyzes and synthesizes financial, operational, and strategic data. Undertakes quantitative and qualitative assessments, and conducts primary research as appropriate, to support the development of evidence-based strategy* Synthesizes data analysis and key insights into presentation-ready pages/documents; presents findings to S&T team and assists in developing presentations that will be presented to large audiences, including UM/UH executive leadership team* Supports and influences the formulation and delivery of strategic projects and initiatives across UM/UH. Supports in outlining strategic objectives and associated metrics to allow a ‘strategic view' of organizational progress. Prepares project design and analytics approach to work for review and input by managers* Manages multiple projects and competing priorities, embracing learning, & leveraging project management expertise and experience* Utilizes internal and external software/tools to gather and extract data and applications (e.g. Excel, PowerPoint, PowerBI, others) to interpret, analyze, and visualize high level data* Contributes to team's work and culture, supporting colleagues and playing a vocal part in team meetings.* Solicits and incorporates feedback effectively; understands different perspectives within the organization* Demonstrates high emotional intelligence and is aware of complex organizational dynamics* Interacts with all levels of the organization ensuring a positive image is conveyed to internal UM/UH and external partners and stakeholders* Develops a deep understanding of prioritized strategic issues facing UM/UH through analyzing trends, data, processes, outcomes, best practices, and building relationships with colleagues across the organization* Adheres to University and unit-level policies and procedures and safeguards University assets This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. **CORE QUALIFICATIONS** Education: Bachelor's degree in relevant field required Experience: 1+ years of total work experience, or recent University of Miami graduate with relevant coursework and internship experience Certification and Licensing: Not Applicable Knowledge, Skills and Abilities:* Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.* Teamwork: Ability to work collaboratively with others and contribute to a team environment.* Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.* Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.**Department Specific Functions*** Works effectively across organization lines with departments, functions, schools, and specialties* Understands the local/regional/national market geography and demographics, ideally knowledgeable regarding competitors and market trends, and best practices for leading universities, health systems, and academic medical centers.* Searches for important data sources and converts data to meaningful information* Advances business development, strategy, and transformation plans and makes recommendations to senior management on how to best execute This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job.The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click for additional information.**Job Status:**Full time**Employee Type:**Temporary**Pay Grade:**H12The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation's top research universities and academic medical centers in the nation.The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit to learn more about our points of pride.The University ranks No. 55 on U.S. News & World Report's 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.**Transforming lives**With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.
#J-18808-Ljbffr
$54k-75k yearly est. 3d ago
Application Analyst - Epic Resolute Billing - FT - Days - DIO
Memorial Healthcare System 4.0
Operations analyst job in Miramar, FL
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary
This position is responsible for administration and support related to Memorial's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support.
Responsibilities
Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Oversees application activities including the archiving of data and security administration, and electronic data received.
Performs work of moderate complexity for assigned business application including collecting and auditing information, analyzing data, and generating reports, preparing operating instructions, and compiles documentation of program development.
Maintains knowledge of current operational workflows that are supported through the business or clinical application.
Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization.
Manage applications projects as needed. Supports end-users, in partnership with selected vendors if applicable, to provide customer service and classroom/virtual training for users.
Builds and codes moderately complex applications and/or modules using common programming languages to configure and maintain applications. Tests, troubleshoots to user requirements, inquiries and problems and provides input in the development or modification of currently established processes and procedures to drive application efficiency.
Supports associate application analysts to develop application management skill sets and understand more complex Memorial systems.
Participates in vendor selection, data management, and process improvement for assigned business application.
Designs and maintains report structure and analysis needs in order to communicate application management findings and identify areas for improvement.
Develops digital tools to ensure they meet applicable regulations and standards.
Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate.
Contributes to the design and upgrade of clinical systems or business systems to ensure up-to-date versions that serve all necessary clinical or business needs. Documents application data needs and business requirements as input into application upgrades and modifications for the developers.
Competencies
ACCOUNTABILITY, ACCURACY, ANALYSIS AND DECISION MAKING, ANALYSIS AND DECISION MAKING - IT, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, HEALTHCARE INFORMATION SYSTEMS, HIPAA, IT APPLICATIONS, IT CUSTOMER SUPPORT, ORGANIZATION SKILLS, ORGANIZATION SKILLS (4), RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK
Education And Certification Requirements
Associates (Required)
Additional Job Information
Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. May require specialized knowledge in a business line. Required Work Experience: Three (3) years of relevant experience. Equivalent work experience may substitute for education requirement.Equivalency for degree: High school diploma plus five years of experience. Other Information: Follows Standard Precautions using personal protective equipment as required.Additional Education Info: in Information Technology, Computer Science, or related field.
Working Conditions And Physical Requirements
Bending and Stooping = 40%
Climbing = 20%
Keyboard Entry = 60%
Kneeling = 40%
Lifting/Carrying Patients 35 Pounds or Greater = 20%
Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%
Lifting or Carrying > 75 lbs Non-Patient = 20%
Pushing or Pulling 0 - 25 lbs Non-Patient = 40%
Pushing or Pulling 26 - 75 lbs Non-Patient = 40%
Pushing or Pulling > 75 lbs Non-Patient = 20%
Reaching = 40%
Repetitive Movement Foot/Leg = 0%
Repetitive Movement Hand/Arm = 60%
Running = 0%
Sitting = 60%
Squatting = 40%
Standing = 60%
Walking = 60%
Audible Speech = 60%
Hearing Acuity = 60%
Smelling Acuity = 0%
Taste Discrimination = 0%
Depth Perception = 60%
Distinguish Color = 60%
Seeing - Far = 60%
Seeing - Near = 60%
Bio hazardous Waste = 20%
Biological Hazards - Respiratory = 20%
Biological Hazards - Skin or Ingestion = 20%
Blood and/or Bodily Fluids = 20%
Communicable Diseases and/or Pathogens = 20%
Asbestos = 0%
Cytotoxic Chemicals = 20%
Dust = 60%
Gas/Vapors/Fumes = 20%
Hazardous Chemicals = 20%
Hazardous Medication = 20%
Latex = 20%
Computer Monitor = 60%
Domestic Animals = 20%
Extreme Heat/Cold = 0%
Fire Risk = 0%
Hazardous Noise = 20%
Heating Devices = 0%
Hypoxia = 0%
Laser/High Intensity Lights = 20%
Magnetic Fields = 20%
Moving Mechanical Parts = 20%
Needles/Sharp Objects = 0%
Potential Electric Shock = 20%
Potential for Physical Assault = 0%
Radiation = 20%
Sudden Decompression During Flights = 0%
Unprotected Heights = 0%
Wet or Slippery Surfaces = 20%
Shift
Primarily for office workers - not eligible for shift differential
Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.
Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.
Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.
We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.
Employment is subject to post offer, pre-placement assessment, including drug testing.
If you need reasonable accommodation during the application process, please call ************ (M-F, 8am-5pm) or email *******************************
$74k-99k yearly est. 1d ago
Business Analyst
SMX Services & Consulting, Inc. 3.7
Operations analyst job in Miami, FL
Miami-Dade County is seeking two experienced Business Analysts to support the implementation of a large-scale, complex Records Management System within a local government environment. The Business Analysts will work within the Information Technology Department, collaborating closely with software developers, business stakeholders, IT leadership, and a vendor solution provider to ensure successful delivery of a vendor-based application.
This role focuses heavily on business process analysis, requirements gathering, documentation, stakeholder collaboration, change management, and system implementation support throughout the full project lifecycle.
Key Responsibilities
Analyze and understand existing business processes and identify opportunities for improvement.
Develop as-is and to-be process diagrams and maintain requirements traceability matrices.
Gather, define, and document business and system requirements, translating them into user stories and technical specifications.
Collaborate with cross-functional teams using Waterfall and Agile methodologies to manage business analysis deliverables.
Facilitate workshops, interviews, and meetings with business and technical stakeholders.
Support change management activities, including impact assessments, training materials, and end-user support during transitions.
Prepare documentation such as requirements documents, test plans, user stories, diagrams, and reports.
Coordinate and support system testing, including test planning, test case development, and execution.
Assist with user training and ensure alignment between requirements and system functionality prior to deployment.
Provide regular status updates, reports, and presentations to stakeholders and project leadership.
Monitor post-implementation performance and recommend system enhancements to improve efficiency and user experience.
Identify risks and issues related to business analysis activities and proactively mitigate or escalate as needed.
Required Experience & Skills
7+ years of experience delivering complex IT software projects within large organizations.
Proven experience across the full software implementation lifecycle (requirements, design, development, testing, training, deployment, and support).
Strong background in business process analysis and stakeholder collaboration across multiple departments.
High proficiency in documentation, including:
As-is / To-be process diagrams
User stories
Requirements documentation
Test plans and related deliverables
Strong analytical, problem-solving, and critical-thinking skills.
Excellent written and verbal communication skills with the ability to clearly convey complex ideas.
Technical Skills
Extensive experience with Microsoft tools, including:
Microsoft Word, Excel, PowerPoint, Outlook
Microsoft Project
Microsoft Teams
SharePoint
Azure DevOps
Ability to leverage these tools for documentation, collaboration, and project tracking.
Education Requirements
Bachelor's Degree in:
Business Administration
Computer Science
Information Systems
or a related field
Seven (7) years of relevant experience in business analysis, software implementation, and Agile methodologies is required.
Additional relevant work experience may substitute for formal education on a year-for-year basis.
$52k-77k yearly est. 1d ago
Senior FP&A Analyst
Pricesmart 4.8
Operations analyst job in Miami, FL
Hello, potential PriceSmart candidate. We're on a mission to hire the very best, and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize the greatest contributions to the company can come from anywhere in the organization, and we know that the next one could be yours! We are looking for a Senior FP&A Analyst who will partner with the Senior FP&A Manager to support financial planning, analysis, and process improvements across logistics operations. This role combines analytical expertise, technical skills, and financial knowledge to deliver accurate reporting, margin analysis, and forecasts. The analyst will collaborate with Finance, Logistics, and Supply Chain teams to provide actionable insights, optimize financial outcomes, and support strategic decision-making. The ideal candidate is detail-oriented, analytical, and able to translate complex data into clear recommendations, while assisting with accruals, COGS processes, and transportation P&L management.
What's unique about this job (What you'll do)
Assist in the preparation and analysis of management reporting for the Global Supply Chain function, including Logistics and Distribution, ensuring P&L, margin, and cost information is accurate, timely, and actionable.
Develop and maintain reports, dashboards, and scorecards that highlight cost/margin drivers, trends, risks, and opportunities, supporting forecasting and decision-making.
Prepare clear, executive-level materials and presentations that communicate financial metrics, key takeaways, assumptions, risks, and opportunities for business reviews and senior leadership discussions.
Support quarterly forecasts, annual budgets, and long-term planning by assisting with template development, automation, and integration into TM1 and other FP&A systems, ensuring accurate and consistent data at the GL level.
Assist in evaluating accruals and COGS processes by documenting workflows, identifying inefficiencies, and supporting process improvement initiatives to enhance cost visibility and forecasting accuracy.
Analyze Logistics and Supply Chain projects, model assumptions, evaluate scenarios, and communicate projected outcomes and recommendations.
Identify and implement process improvements across reporting, analytics, and planning, including workflow streamlining, report automation, and dashboard enhancements, under the guidance of Management.
Partner proactively with cross-functional teams (Finance, Logistics, Merchandising) to validate assumptions, ensure accurate data flow, and provide insights that strengthen forecasting and reporting.
Perform additional activities as needed to support team and corporate objectives while maintaining alignment with company values.
Bring your passion and expertise (Who you are)
Bachelor's degree in Finance, Economics, Business, Logistics, or a related field.
5+ years of experience in finance, FP&A, or business analysis, preferably in a logistics, supply chain, or retail environment.
English - required (verbal and written); Spanish - a plus but not required.
Advanced Excel skills and experience with financial systems such as TM1, Power BI, Domo, or similar analytics platforms.
Strong quantitative, analytical, and technical skills.
Ability to translate complex financial and operational data into clear, actionable insights that support strategic decision-making.
Strong analytical skills with knowledge of financial analysis methods, tools, and systems, including trend analysis, predictive modeling, and leveraging external data sources.
Demonstrated ability to work independently, prioritize multiple deadlines, and execute effectively in a fast-paced environment.
Experience supporting transportation, logistics, or inventory-related financial reporting.
Familiarity with margin accruals, COGS processes, and driver-based forecasting models.
Exposure to process improvement initiatives, including workflow documentation and reporting automation.
Working knowledge of financial and accounting principles.
Embraces change and continuous improvement by simplifying and automating processes using technology.
Provides strategic-level analysis and guidance to senior leaders from a finance and business perspective.
Ensures accuracy in daily tasks and projects by demonstrating strong attention to detail and identifying trends and inconsistencies in financial data.
Excellent communication and collaboration skills to work across multiple levels of the organization.
Some important intangibles
You feel connected to our mission and values: Integrity, Respect, Accountability, Passion, Community and Continuous Improvement
You are a self-starter who doesn't need direct supervision to motivate you for success
You enjoy sharing your quirkiness and talents with your coworkers
Enjoy working hard
Full of energy for the things one sees as challenging
The ability to remain calm when dealing with unforeseen constraints.
The above description is designed to state the general nature and level of work performed in the function. It is not intended to contain or be construed as an exhaustive inventory of all job duties, responsibilities and qualifications required of employees assigned to this job. A complete job description may be made available to you through the hiring process.
Benefits & Perks - We take care of our people
We believe taking care of our people is the right thing to do. This is what we can offer for all your hard work:
Beyond competitive pay
Medical, Dental and Vision plans
401K Contributions
Life Insurance
LTD
PriceSmart Membership Card
Calm Meditation App
Fun events
Employee recognition
Supportive, nurturing environment with many opportunities for learning and growth
...and more!
Our Commitment
We not only embrace and celebrate the diversity of our membership base and communities, but also strive to achieve the same in our employees. At PriceSmart, we are committed to equal employment opportunity, regardless of race, color, religion, national origin, gender, sexual orientation, age, disability, veteran status or any other class protected by applicable law. We are proud to be an equal opportunity employer.
Get to know us
PriceSmart was founded with a purpose: to inspire and impact the lives and businesses of our Members, our employees and our communities through the ethical delivery of the best quality goods and services at the lowest possible prices.
Throughout the years, we have constantly asked ourselves how we can do more and have a greater impact. We want to prove that we are a company that can grow, be profitable and do good in the world, and we have learned that it takes a great organizational culture to achieve that goal.
At PriceSmart, you can look forward to company events, anniversaries celebrating our employees with more than 20, or 30 years of tenure, volunteering and learning opportunities, and just great company filled with curious, kind folks. Dreaming up and sharing ideas aren't responsibilities reserved for certain teams or leaders; the challenge of building our own culture is on all of our shoulders. That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be, in any of our 13 countries.
$71k-99k yearly est. 5d ago
Business Rules Analyst
Norwegian Cruise Line Holdings Ltd. 4.5
Operations analyst job in Miami, FL
BASIC PURPOSE: Responsible for supporting business rules and processes required for the deployment of new systems, enhancements of existing systems and support of current systems. Level 1 understanding of business and systems knowledge to understand current state processes and define future rules and processes based on business requirements and objectives.
POSITION RESPONSIBILITIES:
Analyze projects and review requirements, specifications, test, support, and training plans to ensure requests are in line with business objectives on projects for business rules team.
Survey the building, testing, implementation, and administration of business rules in Seaware in order to support new business objectives or improve system effectiveness.
Build a strong understanding of the Use Cases and their relationship with business rules. Analyze processes, develop or modify business rules accordingly as well as develop and document test plans.
Work with Revenue Management and other business areas to identify potential solutions and assess the feasibility of new business rules when required.
Identify business requirements and make appropriate recommendations to leadership in support of business need.
Adhere to project and team standards for coding and testing each unit of work. Apply business and IT knowledge as a basis to drive optimal technology and business solutions by using the company's standard change control policy.
Work with teammates on daily assignments as needed to ensure the entire team meets its deadlines and objectives.
Support production issues: diagnose and determination activities to resolve any technical problems that may occur with business rules.
Identify areas of improvement by conducting periodic analysis as instructed by management to gain insight to application and business rules inefficiencies.
Support investigation and the correction of application-related issues as necessary by using troubleshooting techniques and other available resources.
Gather the documentation and conduct training sessions with teammates as needed to keep users current of changes in application functions, procedures and/or new functionality as it relates to business rules in the areas of dining, entertainment, and spa.
Support business rules team during off hours where an issue is found, may need to diagnose, and provide a timely fix to production issues.
Flexibility to work different hours including nights to support hours of operations for NCL European and NCL International offices.
Perform other job-related functions as required.
KNOWLEDGE AND EXPERIENCE:
EDUCATION: Associate degree or related field of study or equivalent with relevant background and skills.
EXPERIENCE: Minimum 2 years' experience with business systems analysis and rules development within the Information Technology field. Cruise industry experience strongly preferred.
KNOWLEDGE & SKILLS: Hands on experience with a business rules engine. Exposure to design, development, coding, and testing with in an IT solution. Exposure or experience in process-based solutions. Requires excellent communication, analytical, facilitation and problem-solving skills. Self-directed, strong team player with ability to establish sound and effective goals. Ability to successfully multi-task and manage workflow priorities. Knowledge or exposure to SQL is a plus. Possess excellent follow-up skills and communication skills. Strong proficiency with MS Office with emphasis on Excel, Word and MS Project required. Ability to expand knowledge of the application and other related tools to maximize potential. Ability to handle on call production support according to business demands.
$53k-77k yearly est. 4d ago
Digital Banking Systems Analyst (On-Site)
Educational Federal Credit Union
Operations analyst job in Miami, FL
Provide internal organizational support for key member-facing digital systems. Assist staff with technical subject matter expertise on the Digital Banking system and other related digital systems and services. Ensure that the Digital Banking system is functioning properly and fulfilling its intended purpose. Be the liaison between technical technology issues related to digital systems and business line staff. Function as the primary liaison between the digital banking vendor and the organization.
We encourage you to view and apply directly at edfed.org/careers
Duties & Responsibilities:
Provide internal support for Digital Banking (online and mobile app), and related systems.
Function as the subject matter expert for Digital Banking system administration.
Coordinate with Director of Business Technology for Digital Banking and core system integration.
Test updates, changes, and enhancements/additions to the Digital Banking system.
Coordinate and facilitate testing of Digital Banking system changes with business lines and stakeholders.
Coordinate implementations and changes with Digital Banking vendor.
Work in conjunction with Data Analyst to report and analyze Digital Banking performance, data, and statistics.
Manage third party member-facing digital system integrations.
Work with business lines to gather, analyze, and document business requirements related to member-facing digital systems.
Recommend digital system features and functionality that are aligned with the organizations strategic goals and direction.
Perform other duties as assigned by management.
Requirements:
Bachelor of Business Administration in Information Systems or related field, or equivalent combination
minimum of 5 years of related work experience
Financial services experience preferred
Skills:
Strong organization and time management, problem solving, troubleshooting, and communication skills are required.
Works well as a member of a group.
Capable of carrying out a given task with all details necessary to get the task done well.
Every employee is required to comply with all Bank Secrecy Act (BSA) policies and procedures, and to attend required BSA-related training as assigned.
The following are some benefits offered to employees:
Paid Holiday
Paid Birthday
Paid Sick and Personal Days
Paid Vacation
Retirement/401K with matching contributions
Medical, Dental and Vision Insurance
Life Insurance and Long Term Disability
Tuition reimbursement for Undergraduate and Graduate courses
Various Incentive Programs
Career opportunities
About Us:
As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position.
$55k-73k yearly est. 5d ago
Senior Financial Systems Analyst
RPL International 4.2
Operations analyst job in Miami, FL
The Senior Financial Systems Analyst is responsible for the administration, optimization, and strategic support of Oracle Hyperion / EPM applications used for financial planning, forecasting, consolidation, and reporting. This role serves as a key liaison between Finance and IT, ensuring financial systems effectively support business objectives, close cycles, and executive reporting.
The ideal candidate combines strong Hyperion technical expertise with a deep understanding of financial processes, controls, and data governance.
Key Responsibilities
Own and support Oracle Hyperion applications (e.g., HFM, Hyperion Planning, Essbase, Smart View, FDMEE, FCCS)
Partner with Finance teams on budgeting, forecasting, monthly close, consolidation, and management reporting
Design, build, and maintain Hyperion metadata, business rules, calculations, and financial models
Manage system integrations between Hyperion and ERP platforms (Oracle, SAP, NetSuite, Workday, etc.)
Lead enhancements, upgrades, patches, and system performance optimization
Troubleshoot data, calculation, and reporting issues; provide root cause analysis and solutions
Support financial controls, SOX compliance, and audit requests related to financial systems
Develop documentation, training materials, and provide end-user support
Act as a subject matter expert and advisor on EPM best practices and future-state improvements
Participate in or lead EPM implementations, migrations, or cloud transformations (on-prem to Oracle EPM Cloud)
Required Qualifications
Bachelor's degree in Finance, Accounting, Information Systems, or related field
5-8+ years of experience supporting Oracle Hyperion / EPM solutions
Strong knowledge of financial statements, consolidation, budgeting, and forecasting
Hands-on experience with:
Hyperion Planning / HFM / FCCS
Essbase & Smart View
FDMEE or data integration tools
Experience supporting month-end and year-end close cycles
Solid understanding of financial controls, data governance, and SOX requirements
Ability to translate finance requirements into technical system solutions
Preferred Qualifications
Oracle EPM Cloud experience
Prior involvement in full-cycle Hyperion implementations
ERP integration experience (Oracle, SAP, Workday, NetSuite)
SQL or scripting knowledge
CPA, CMA, or Oracle Hyperion certification
Experience in large, complex, or publicly traded environments
$54k-80k yearly est. 5d ago
Financial Analyst (Real Estate)
Leeds Professional Resources 4.3
Operations analyst job in Miami, FL
We are seeking a skilled Financial Analyst with a strong background in real estate to support our dynamic real estate investment and drive strategic financial decision-making. This role will focus on financial modeling, investment analysis, and portfolio performance reporting for real estate assets. The ideal candidate will have a data-driven mindset, exceptional analytical skills, and experience in real estate financial analysis to contribute to the growth and profitability of our real estate portfolio.
Key Responsibilities:
Develop and maintain complex financial models to evaluate real estate investment opportunities, including acquisitions, developments, and dispositions.
Analyze property performance, cash flows, and market trends to provide actionable insights and recommendations to senior management.
Prepare detailed investment memoranda, budgets, and forecasts for real estate projects, ensuring alignment with strategic objectives.
Conduct due diligence on potential real estate investments, including market research, lease analysis, and risk assessments.
Monitor portfolio performance, track key metrics (e.g., NOI, cap rates, IRR), and prepare quarterly and annual reports for stakeholders.
Collaborate with asset management, development, and finance teams to optimize property-level financial strategies and operational efficiency.
Support capital market activities, including debt and equity financing, by preparing lender presentations and analyzing financing structures.
Ensure compliance with financial reporting standards and real estate regulations, maintaining accurate documentation for audits.
Perform ad-hoc financial analysis and research to support strategic initiatives and special projects.
Required Skills and Experience:
Bachelor's degree in Finance, Real Estate, Accounting, or related field.
Minimum of 3 years of financial analysis experience with a focus on real estate investments or development.
Advanced proficiency in financial modeling and Excel; experience with Argus Enterprise or similar real estate software is a plus.
Strong understanding of real estate metrics (e.g., NOI, cap rates, IRR, NPV) and market dynamics.
Proven ability to analyze complex financial data and present clear, actionable insights to stakeholders.
$35k-54k yearly est. 1d ago
Financial Analyst
Insightful Talent, LLC
Operations analyst job in Hollywood, FL
Financial Analyst - MUST BE LOCAL
Insightful Talent is supporting a client who is looking for a Financial Analyst to join their team! In this role you will analyze financial status by collecting, monitoring, and studying data and recommending actions. Primary areas of focus are budgeting, forecasting and treasury analysis with an emphasis on accurate, timely deliverables, utilization of systems for automation and being able to solve problems and identify issues to escalate to management.
What's in it for you:
Work for a PE backed full-service practice management company partnering with providers who specialize in dermatology and aesthetic medicine.
Be a part of a high performing team with opportunities for growth.
Competitive compensation package - base comp, benefits and 401K plan.
Hybrid schedule - 3 days onsite.
What you'll be doing:
Assist in preparing the annual budget and monthly rolling forecast for the company at the division and practice level.
Assist in preparing daily, weekly, monthly treasury and cash analysis reports for all bank accounts.
Assist in mergers and acquisitions diligence and analysis.
Takes initiative to improve and automate processes (reduce cycle time) in conjunction with the data warehouse team.
Interface independently with other internal departments to coordinate timing and accuracy of recurring data requirements.
Assist in monthly revenue recognition and AR reconciliation.
Identifies financial status by comparing and analyzing actual results with plans and forecasts.
Improve financial status by analyzing results; monitoring variances; identifying trends; recommending actions to management.
Reconcile transactions by comparing and correcting data.
Recommends actions by analyzing and interpreting data and making comparative analyses, studying proposed changes in methods and materials.
Protect operations by keeping financial information confidential.
Contributes to team effort by accomplishing related results as needed.
What you need to bring:
Bachelor's degree in business or analytical field.
Must have experience with CPT driven revenue analysis.
A minimum of 1-3 years of prior analyst experience.
Ability to think analytically and to provide in-depth analysis and recommendations using critical thinking and sound judgment.
Advanced Excel skills are required and will be tested by Power Users. Candidates should be extremely specific about these skills.
Experience with Microsoft NAV, Business Central, Jet, SQL or other database tools is preferred.
Demonstrated ability to communicate in a clear and concise manner both verbally and in writing.
“Self-starter” who works with enthusiasm to manage responsibilities with a sense of urgency.
Insightful Talent LLC is an equal opportunity employer and prohibits discrimination and harassment of any kind. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable laws.
$41k-65k yearly est. 5d ago
Business Analyst, Process Automation
Goodleap 4.6
Operations analyst job in West Palm Beach, FL
About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
The Business Analyst - Process Automation plays a key role in improving operational efficiency through automation and process optimization. This role bridges business strategy and technology by analyzing workflows, identifying automation opportunities, and implementing scalable solutions using low-code/no-code tools. The ideal candidate is detail-oriented, analytically minded, and adept at engaging with business leaders to translate process challenges into automation requirements. This role requires strong business acumen, cross-functional communication, and proficiency in process automation platforms such as Zapier, Power Automate, UiPath, or Workato.Essential Job Duties and Responsibilities
Partner with business leaders to analyze, document, and improve business processes through automation initiatives.
Identify and prioritize automation opportunities by assessing ROI, complexity, and alignment with business goals.
Design, test, and deploy automated workflows using tools such as Power Automate, Workato, or UiPath StudioX.
Create and maintain detailed process documentation, SOPs, and automation governance guidelines.
Collaborate with IT and Engineering to ensure automations meet security, compliance, and integration standards.
Monitor, measure, and report on automation performance, adoption, and process improvements.
Train and support end users and business teams on automation best practices and process improvement tools.
Required Skills, Knowledge, and Abilities
3-5 years of experience in business analysis, process improvement, or operational excellence.
Hands-on experience with one or more process automation platforms such as Power Automate, UiPath StudioX, Workato, or Zapier.
Certifications in relevant platforms (e.g., Zapier Expert).
Strong understanding of business process modeling, workflow design, and change management principles.
Ability to analyze complex processes, identify inefficiencies, and develop data-driven recommendations.
Experience gathering and documenting requirements from multiple business stakeholders.
Excellent communication, facilitation, and stakeholder management skills.
Strong problem-solving, analytical, and critical-thinking abilities.
Proficiency with Microsoft Office Suite, Jira, and Lucid Chart (or equivalent tools).
Preferred Skills:
Lean Six Sigma Green Belt or Black Belt certification (preferred).
Familiarity with CRM, ERP, or ticketing systems such as Salesforce or ServiceNow.
Experience working in financial services, fintech, or operations-heavy environments.
Additional Information Regarding Job Duties and s:
Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI.
$73k-95k yearly est. Auto-Apply 37d ago
Analyst, Field Training, Burger King, Company Operations
Rbi
Operations analyst job in Miami, FL
Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.
RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS , BURGER KING , POPEYES , and FIREHOUSE SUBS . These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing the TIM HORTONS , BURGER KING , POPEYES and FIREHOUSE SUBS brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
Job Summary: The Analyst, Operations Training Execution, Field is responsible for developing and training restaurant managers and managers-in-training within the assigned market. This role ensures that restaurants maintain certified training standards and that employees have the tools they need for professional development. The Training Manager conducts on-site visits, classroom-based training, and provides personalized coaching to address areas of improvement. This position is key to enhancing guest satisfaction, service speed, cleanliness, and other operational performance metrics.
Roles & Responsibilities:
Maintain a designated number of certified training restaurants within the market.
Develop and implement a training curriculum for restaurant managers, based on core competencies.
Update and roll out training seminars and presentations to field employees.
Deliver consistent reports that track OSAT (Overall Satisfaction) metrics.
Provide regular updates and feedback on training progress and restaurant performance metrics.
Visit restaurant managers to review performance, provide coaching, and implement action plans to improve operations.
Offer feedback to restaurant managers on areas such as guest satisfaction, profitability, and operations scores.
Use tools and systems to help restaurants improve operational efficiency.
Conduct training sessions for restaurant managers and assess their ability to meet management responsibilities.
Coach employees to optimize restaurant performance, impacting overall profitability and operational scores.
Present training programs to restaurant leaders, supporting their growth and development.
Skills & Qualifications
Bachelor's degree in Business or a related field.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
Familiarity with company restaurant systems.
Strong organizational skills, with the ability to manage multiple priorities and meet deadlines.
Excellent communication skills, able to present ideas clearly and effectively to diverse audiences.
2-4 years of experience, with specific experience in Franchise Operations preferred.
#burgerking
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
$41k-61k yearly est. Auto-Apply 32d ago
OPS OPERATIONS ANALYST I - 37937028
State of Florida 4.3
Operations analyst job in West Palm Beach, FL
Working Title: OPS OPERATIONSANALYST I - 37937028 Pay Plan: Temp 37937028 Salary: 32,000.00 Total Compensation Estimator Tool OPS - OPERATIONSANALYST I
STATE OF FLORIDA
DEPARTMENT OF ENVIRONMENTAL PROTECTION
ANTICIPATED VACANCY
This position is located in West Palm Beach, FL
Position Overview and Responsibilities:
This is an entry level OPS position responsible for performing assignments independently under general supervision pertaining to the Miami Dade Consent Decree. The work requires applying scientific understanding to analyze and track data of a specialized nature, particularly wastewater.
In carrying out the duties of this position, the incumbent is expected at all times to be aware of and abide by the Department's Standards of Conduct, as well as any and all departmental and/or work unit rules, directives, policies, procedures, and/or general orders applicable to performing the duties of these positions. This is an entry level, professional position responsible for conducting compliance inspections in the Compliance Assurance Program (CAP). The incumbent will be expected to cross train in multiple program areas (air, water, waste, etc.).
Work Product: Reviews documents, reports, etc., submitted to the district to ensure compliance with applicable statutory and regulatory requirements. Analyzes and enters data contained therein into appropriate database(s) and notifies Subject Matter Expert(s) of any notable deviations. Assists CAP team members on an as-needed basis. Maintains current information of division policies and programs and processes routine matters within established policies. Performs statistical, reporting, and other major office functions as requested. Assists the main Miami-Dade compliance inspector with duties as assigned by the program manager and/or Environmental Consultant.
Ensure work products (i.e. file reviews, inspections, site visits, field work, reports, documents, etc.) are accurate, completed timely and entered into the designated database. Reports are to be processed in accordance with established program rules, requirements, and policies. In addition, the incumbent shall possess qualities in line with the district's established performance categories of team work, customer service, outreach/efficiencies and cost savings, and training/safety.
Domestic Wastewater Activities: Duties relate to the administration of the compliance and enforcement activities within the State's Wastewater Program and executed Miami-Dade Consent Decree. The primary duties include providing compliance assistance, performing compliance evaluation inspections, which includes site investigations and review of all pertinent data and information to determine compliance with 40 CFR 122, Chapter 403, Florida Statutes, and 62-600, 62-602, 62-604, 62-610, 62-611, 62-620, 62-640, and 62-699 of the Florida Administrative Code, drafting appropriate compliance and enforcement documents, enforcement case management from discovery of violation to resolution, and tracking of deliverables, data and document management.
Required Knowledge, Skills, and Abilities:
* Knowledge of the terminology, principles and analytical techniques of the physical or natural sciences.
* Knowledge of state and federal regulations pertaining to Water (Domestic and Industrial Wastewater) program areas.
* Skilled at performing field inspections.
* Skilled in the use of personal computers, computer programs, spreadsheets, database applications and various electronic devices.
* Ability to collect, evaluate, analyze and interpret scientific or technical data.
* Ability to understand and apply applicable rules, regulations, policies and procedures relating to environmental programs.
* Ability to communicate effectively in writing and verbally in a direct, clear, and concise manner.
* Ability to plan, organize and coordinate work assignments, accommodating shifts in priorities and deadlines at management's direction.
* Ability to work in a team or independently.
* Ability to prepare technical and programmatic reports and documentation, including database and tracking system entries.
* Ability to understand and follow legislative policy direction as established in Florida Statutes.
* Ability to deal with the public in tactful and courteous manner.
* Ability to establish and maintain effective working relationship with others.
* Ability to solve problems and make decisions.
* Ability to perform field inspections including driving to a site, climbing ladders and stairs, and walking on slopes or uneven ground.
* Ability to work outdoors for extended periods of time in temperatures and weather conditions typical of South Florida.
* Ability to conduct and complete work assignments without close supervision.
* Ability to maintain a valid driver's license and travel overnight when required
Minimum Qualifications:
* Valid Driver License
* Travel
Preferred Qualifications:
* Bachelor's or Associate Degree preferred
Position of Special Trust Requirement:
This position is designated as a Position of Special Trust in accordance with DEP Directive 422, Positions of Special Trust or Responsibility. Successful completion of background screening will be required for this position.
Pay:
$ 32,000.00
Our Organization and Mission:
The Florida Department of Environmental Protection (DEP) is the state's leading agency for environmental management and stewardship - protecting our air, water and land. The vision of DEP is to advance Florida's position as a world leader in protecting natural resources while growing the state's economy. DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.
Where You Will Work:
This position is located in West Palm Beach Florida. West Palm Beach is Palm Beach County's capital city and its cultural center. Its active downtown stretches from a scenic pier on the Lake Worth Lagoon to a waterfront Great Lawn, which hosts a weekly green market, outdoor concerts and this season a 35-foot-tall holiday sandcastle. Dozens of local beaches provide easy access to both the Atlantic Ocean and the Intracoastal Waterway. Several State Parks as well as National Parks are in the immediate area as well.
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State's benefits package for eligible OPS employees includes:
* Participation in state group insurance (must meet eligibility requirements*).
* State of Florida 401(a) FICA Alternative Plan (tax deferred Retirement Savings Plan, for more information, please visit Corebridge Financial).
* Flexible Spending Accounts;
* And more!
For a complete list of benefits, visit ****************************
* Seasonal and part-time OPS employees (less than 30 hours average per week) refer to the links above for detailed eligibility requirements
Special Notes:
DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses:
HR_**********************************
HR_**************************
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DEP Human Resources (HR) Office at **************. DEP requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
$32k yearly Easy Apply 6d ago
Operations Support
Global Channel Management
Operations analyst job in Miami, FL
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
The following certification is a requirement: A+ The following certifications are desired: CCNA, Network +, Server +
2+ years of experience desired with the following areas:
Build and troubleshoot servers? Support and Install Router, Build
Network gear,Troubleshoot network problems? Understand how to do back-up
for customer
Troubleshoot cross-connects
Linux Plus IBM gear
Testing different type of circuits
Testing equipment and loading software
Good customer skills? Good communications skill, written and oral
Bi-lingual a plus
Flexible to work in a 24x7 environment
Additional Information
$30/hr
12 months
How much does an operations analyst earn in Sunrise, FL?
The average operations analyst in Sunrise, FL earns between $34,000 and $72,000 annually. This compares to the national average operations analyst range of $44,000 to $90,000.
Average operations analyst salary in Sunrise, FL
$50,000
What are the biggest employers of Operations Analysts in Sunrise, FL?
The biggest employers of Operations Analysts in Sunrise, FL are: