Epic Analyst I (Ambulatory Applications)
Operations analyst job in Boston, MA
Serves as an entry-level team member and part of the department's initial support for the assigned Epic application and end-users. Work focuses on learning Epic functionality, operational workflows, and basic configuration while supporting day-to-day system issues. Develops foundational understanding of how Epic applications support clinical and/or operational processes.
Key Responsibilities
Serves as a team member supporting assigned Epic application and related workflows.
Learns operational processes and how they integrate with Epic systems.
Assists with basic analysis of end-user issues, system requests, and enhancement needs.
Participates in ticket triage and troubleshooting for routine application issues.
Performs basic configuration tasks under guidance (e.g., modifying templates, rules, or settings using established standards and procedures).
Assists with testing activities including test script execution and validation of changes.
Supports system upgrades by reviewing release materials and assisting with testing and validation.
Documents configuration changes, troubleshooting steps, and workflows.
Communicates with end-users and team members to gather information and provide status updates.
Participates in training sessions and contributes to knowledge-sharing within the team.
Works with senior analysts on projects and learns application best practices and standards.
Minimum Qualifications
Education Required:
Bachelor's degree or equivalent experience.
Experience Required:
0-1 year of experience supporting a clinical or operational system, OR relevant healthcare/IT experience.
Exposure to healthcare workflows or electronic health records preferred.
Demonstrated interest in health IT, applications support, or clinical systems.
Preferred Qualifications
1-2 years of experience supporting Epic or another EHR system.
Experience working with ambulatory or outpatient clinic workflows.
Experience with application support, troubleshooting, or training end-users.
Prior experience as a clinical or operational super-user strongly preferred.
Licensure / Certifications
Required:
Epic certification in Ambulatory OR ability to obtain within a defined timeframe after hire.
Preferred:
Additional Epic certifications (e.g., Prelude, Cadence, Orders, MyChart).
Lean Six Sigma Yellow Belt or similar process improvement training.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Senior Epic Analyst (Ambulatory Applications)
Operations analyst job in Boston, MA
The Senior Epic Analyst is a subject matter expert and key technical resource for the assigned Epic application. This role provides advanced support, configuration leadership, and cross-functional guidance to ensure optimal performance of Epic systems. The Senior Analyst independently resolves complex issues, leads initiatives, and supports long-term system strategy within a specialized domain.
Key Responsibilities
Advanced Application Expertise
Serves as a senior resource for the assigned Epic application, with deep understanding of workflows, system dependencies, and integrated Epic products.
Specializes in a key area (e.g., revenue cycle, ambulatory, inpatient) and leads domain-specific solution design.
Resolves complex issues involving data structures, multi-variable rules, logic, and templates.
Business Engagement & Analysis
Leads discussions with end-users and operational leaders to understand needs, workflows, and process gaps.
Defines scope, sets priorities, and translates operational requirements into scalable technical solutions.
Performs advanced operational and workflow analysis to drive system optimization.
Complex Build & Configuration
Performs and oversees complex configuration, including custom logic, advanced rules, and multi-step workflows.
Reviews and mentors team builds to ensure adherence to governance and best practices.
Assesses the impact of configuration on downstream applications and overall system integrity.
Project Leadership
Leads enhancements, system modifications, and cross-functional projects.
Coordinates with vendors, IT, interface, and reporting teams to ensure smooth implementations.
Tracks timelines, risks, and milestones, and contributes to long-term planning.
Upgrades & Quality Assurance
Leads upgrade planning, review of release notes, required build, and testing strategies.
Oversees maintenance, interface troubleshooting, and configuration audits.
Develops and maintains test scripts and validation processes.
Training & Communication
Communicates system changes, issues, and enhancements to super-users and leadership.
Provides advanced training and documentation for end-users and peers.
Influences decisions through clear explanation of complex technical concepts.
Leadership & Mentorship
Mentors junior analysts in build, troubleshooting, workflow understanding, and testing.
Supports onboarding and peer review, and contributes to team standards and processes.
Professional Development
Engages in ongoing Epic education and certification.
Represents the organization in Epic user groups or forums as needed.
Minimum Qualifications
Education
Required: Bachelor's degree.
Preferred: Master's in IT, Healthcare Administration, Informatics, or related field.
Experience
Required:
3+ years of Epic application support with hands-on build/configuration.
Experience leading initiatives and resolving complex issues.
Background in workflow analysis, process improvement, or end-user training.
Preferred:
5+ years Epic support.
Experience in the supported operational domain (e.g., ambulatory, revenue cycle, scheduling).
Experience as an Epic super-user or SME.
Licensure / Certifications
Required: Active Epic Ambulatory Certification.
Preferred: Additional Epic certifications; Lean Six Sigma Yellow Belt; relevant non-Epic domain certifications.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Business System Analyst
Operations analyst job in Boston, MA
first PRO is now accepting resumes for a Business Systems Analyst, Treasury & Investment Finance Systems in Boston, MA. This is a direct hire role and onsite 3 days per week.
TECHNOLOGY EXPERIENCE
Experience with treasury management systems such as GTreasury, Kyriba, Bellin, HazelTree, Reval, etc. (required)
Experience configuring or supporting the Salesforce platform (preferred)
Exposure to FX hedging tools such as Kyriba (preferred)
Experience with cash projection and liquidity reporting (preferred)
Understanding of SWIFT messaging (MT messages / ISO 20022 standards) and U.S. payment networks (ABA, ACH) (required)
Experience implementing and maintaining SaaS platforms
Hands-on experience building or maintaining system integrations (APIs)
Familiarity with iPaaS tools such as Workato or Power Automate (preferred)
Experience with business intelligence and reporting tools (Tableau, Power BI)
QUALIFICATIONS
Bachelor's or advanced degree in Computer Science, Information Systems, Finance, or a related discipline
Master's degree with a concentration in Technology or Systems (preferred)
Minimum of 3 years of relevant professional experience
At least 2 years of experience implementing and supporting Treasury or Cash Management solutions
Business Analyst - Cash IBS
Operations analyst job in Quincy, MA
The Business Analyst will play a key role in supporting the banks payments modernization and ISO 20022 migration initiatives.
The role involves gathering business requirements, analyzing payment workflows, ensuring compliance with ISO 20022 standards, and supporting integration with accounting and financial systems.
The analyst will act as a bridge between business stakeholders, technology teams, and external vendors to ensure seamless implementation and operational efficiency.
Key Responsibilities
Analyze and document current-state payment processes, message flows (SWIFT MT to MX), and accounting interfaces.
Define business and functional requirements for ISO 20022 migration across domestic and cross-border payment systems (RTGS, ACH, SWIFT).
Work closely with operations, finance, and IT teams to ensure alignment between payment messages and accounting entries in the banks general ledger or sub-ledger systems.
Conduct data mapping and gap analysis between legacy MT messages and new ISO 20022 MX formats.
Support end-to-end testing (UAT, SIT) for message transformations, reconciliations, and accounting postings.
Liaise with vendors, network providers, and regulatory bodies to ensure compliance with global and regional ISO 20022 mandates.
Develop and maintain detailed process documentation, use cases, and data flow diagrams.
Provide business support during implementation, including troubleshooting message validation and accounting integration issues.
Business System Analyst
Operations analyst job in Boston, MA
*ROLE IS REMOTE BUT YOU MUST BE WITHIN 3 HOURS OF BOSTON, MA*
As the Business Systems Analyst, you will provide analytical expertise to support a variety of initiatives within the Data Operations and Technology team. You will research, elicit, analyze, validate, and document business requirements for CHIA's APCD and Case Mix projects, ensuring they accurately reflect business needs and stakeholder expectations. Additionally, you will translate business needs into system/application requirements, assist in producing functional requirements for tool development, and collaborate with project managers to manage changes, identify risks, and support feasibility studies and implementations.
Minimum Qualifications:
Knowledge of health care financing concepts and a broad understanding of the health care provider sector.
Proven ability to build relationships and work collaboratively while managing scope and client expectations.
Strong planning, communication, and change management skills.
Advanced analytical skills with proficiency in Excel, Tableau, and data visualization tools.
Excellent attention to detail and strong interpersonal skills.
Nice to Have:
Experience with financial documents and financial analysis techniques.
Ability to present innovative solutions and “out of the box” thinking.
Responsibilities:
Research, elicit, analyze, and document business requirements for APCD and Case Mix projects.
Translate business needs into system/application requirements and project components.
Assist in producing functional requirements for tool development.
Collaborate with project managers to manage changes, identify risks, and maintain client expectations.
Support proposals, feasibility studies, and new business development initiatives.
What's In It For You:
Weekly Paychecks
Opportunity to work on impactful healthcare data projects
Collaborative team environment with professional growth potential
Information Technology Business System Analyst
Operations analyst job in Burlington, MA
Our company is seeking an experienced IT Business Systems Analyst with demonstrated expertise in Enterprise Resource Planning (ERP) systems. In this critical role, you will collaborate with stakeholders to analyze business needs, enhance processes, and optimize ERP solutions. You'll play a key part in supporting our organization's ongoing digital transformation and enterprise systems initiatives.
Key Responsibilities:
Analyze business processes, gather requirements, and translate needs into functional specifications for ERP systems.
Serve as a liaison between IT and business units to ensure alignment of system functionality with operational objectives.
Lead and support the implementation, integration, and ongoing optimization of ERP platforms such as SAP, Oracle, Microsoft Dynamics 365, Workday, or similar.
Conduct workflow analysis and propose technology-driven process improvements to maximize efficiency.
Collaborate with cross-functional teams to support ERP upgrades, enhancements, and user training initiatives.
Qualifications:
Bachelor's degree in Information Technology, Business, Computer Science, or a related field (or equivalent work experience).
4+ years of experience as a Business Systems Analyst with hands-on ERP project involvement.
Advanced proficiency with at least one major ERP platform (e.g., SAP, Oracle, Microsoft Dynamics 365, Workday).
Strong business process analysis, documentation, and project management skills.
Experience integrating third-party solutions and automation tools into ERP environments is a plus.
Financial Services Business Systems Analyst
Operations analyst job in Boston, MA
Business Systems Analyst
Must Have:
Bachelor's degree or equivalent experience in finance, economics, computer science, or technology related field.
Minimum of 2-5+ years of experience in the financial services industry, ideally supporting buy?side technology.
Possesses solid knowledge of Equity, Fixed Income, and Derivatives asset classes.
Demonstrated strong SQL skills and a solid understanding of investment data.
Proven ability to efficiently utilize resources and communicate with others, both verbally and in writing.
Proven analytical skills and demonstrated ability to make independent decisions.
A firm understanding of systems development lifecycle and Agile framework.
Proven ability to develop creative solutions to meet business needs.
Business Analyst
Operations analyst job in Boston, MA
The Business Analyst can work from either Boston, MA or Springfield, MA office in Hybrid capacity.
As a Business Analyst, you will drive translating business needs into the requirements for Processes and Technology to execute on supporting our customer and employee experiences.
To be successful, you will:
Document business requirements with detailed technical specifications
Understand process flows and ensure interconnectivity of systems and applications
Act as a liaison between Underwriting and other teams and advocate for necessary changes
Translate customer and employee needs into documented, actionable solutions with clear measurement mechanisms in service of business outcomes
Provide proper documentation for the Product team to prioritize features and enhancements against a prioritization framework
Support Business owner, Product Manager and peers to align requirements to roadmaps
Proactively identify opportunities to improve business processes by maintaining a strong knowledge of available and upcoming features delivered by external vendors
Update procedural and processes changes
Ensure development outputs meet business expectations by maintaining strong cross-functional relationships with technical and architecture teams
Keep change management principles in mind, to work with the team to establish launch readiness in response to system and process updates
Work independently and with management on highly visible, divisional/cross-divisional complex products and projects
Be sought as a key resource for documentation of unique or complex business problems
Drive continuous improvement and efficiencies beyond own scope of responsibility
Required Qualifications:
Bachelor's degree
7+ years' experience supporting projects and driving execution of complex technical work
Business Analyst experience for Underwriting systems
Understanding of Waterfall and Agile processes and documentation
Strong requirements documentation skills
Ability to drill down from the big picture to process details
Ability to think strategically
Ability to collaborate across diverse teams and organizations
Preferred Qualifications:
Individual who enjoys solving complex problems and improving team processes
Lide underwriting knowledge
Exposure to customer experience/user experience practices
Proven ability to partner with cross-functional teams to design, configure, test, and deploy
Demonstrated ability to adapt to changing business priorities
Experience with additional requirements tools including JIRA and Confluence
PPM Analyst
Operations analyst job in Marlborough, MA
A services company in Massachusetts has a current opportunity for a PPM Analyst on a contract basis.
Responsibilities:
Serve as an administrator and analyst for the Enterprise Portfolio Management tool, ensuring its functionality aligns with organizational requirements
Configure and maintain tool settings, workflows, dashboards, reports, and integrations to support portfolio, program, and project management processes
Manage user access, roles, and permissions, ensuring compliance with security and governance policies
Monitor tool performance and troubleshoot issues to ensure seamless operation, may be accountable to ensure effective system upgrades
Oversee data accuracy and integrity within the enterprise tool, performing regular audits and updates as needed
Develop and maintain custom dashboards, reports, and analytics to provide actionable insights into portfolio performance
Provide training to new and existing users on tool functionality, processes, and best practices
Develop user guides, FAQs, and other training documentation to support tool adoption and effective usage
Act as a liaison between the organization and enterprise portfolio vendor representatives for tool enhancements, upgrades, and support
Support change management efforts related to tool adoption and updates, ensuring smooth transitions for users
Monitor portfolio health and provide recommendations to improve resource allocation and project prioritization
Qualifications:
3+ years of experience in Portfolio Management tools administration
Bachelor's degree in Information Technology, Business Administration, Project Management, or a related field (or equivalent experience).
Proficiency in configuring and administering Enterprise Portfolio Management tools (or similar PPM tools)
Strong analytical skills with the ability to interpret complex data and generate meaningful insights
Knowledge of Portfolio, Program, and Project Management methodologies (e.g., PMI standards, Agile frameworks)
Excellent communication and collaboration skills to work with diverse stakeholders.
Advanced proficiency in Microsoft Excel and data visualization tools (e.g., Power BI).
Ability to manage competing priorities and meet deadlines in a fast-paced environment.
Desired Skills:
Working knowledge of Planview
Experience working within a PMO, IT, or Project Management environment
Business Analyst
Operations analyst job in Waltham, MA
Job Title: Business Analyst
Duration: 6 months
Core Skills and Expertise:
Expert in Agile and Scrum methodologies, including requirements gathering and process mapping.
Expert-level knowledge in capturing BRDs, FRDs, epics, user stories, acceptance criteria, and defining Definition of Done.
Skilled in data manipulation using Excel, SQL, BI tools, dashboards, and data visualization.
Ability to collaborate with cross-functional teams-including marketing, UX, IT, finance, and operations-to align digital initiatives with overall business objectives.
Perform customer behavior research and market trend analysis to guide e-commerce strategy.
Strong background in the Retail Domain, with extensive e-commerce experience.
Information Technology Analyst
Operations analyst job in Boston, MA
Temp IT Analyst - On-Site (Boston, MA)
Work Authorization: US Citizens or GC Holders
Type: Contract (Short-term; approx. 3 months,)
The Temp IT Analyst is a first-level technical support role responsible for delivering high-quality technology assistance, supporting daily IT operations, facilitating meeting technologies, and participating in IT projects. The ideal candidate will have experience in a law firm, financial, or other professional corporate environments and must demonstrate a high level of professionalism, customer service, and technical expertise.
Required Skills & Proficiencies
Advanced experience with Microsoft Operating Systems, installation, and configuration.
Advanced proficiency with Microsoft Office Suite.
Strong experience with ServiceNow.
Strong proficiency in MS Teams.
Advanced to expert knowledge of remote access technologies (Citrix, VPN).
Advanced to expert experience with mobile technologies (iOS, iPadOS).
Advanced understanding of networking concepts, cabling, and communications hardware.
Expertise in inter/intra/extranet technologies.
Strong experience with Document Management Systems (e.g., iManage/Work 10).
Strong knowledge of customer service best practices.
Solid understanding of data security principles.
Experience supporting or participating in IT projects and deployments.
Qualifications
Associate's or Bachelor's degree preferred (or equivalent hands-on experience).
3+ years of experience supporting end users with software, hardware, and networking.
3+ years supporting LAN/WAN and network systems.
3+ years installing, configuring, and maintaining client operating systems and equipment.
Prior experience in a professional services or law firm environment preferred.
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Salesforce Analyst
Operations analyst job in Waltham, MA
The Salesforce ITS Analyst reports to the Director of ERP & CRM Operations & Implementations and works closely with end users to ensure the CRM applications of Salesforce, Kindsight ascend Fundraising Platform, ascend Portal, Linvio Events, GiveCampus Online Giving, and Salesforce Marketing Cloud Account Engagement are configured according to business user needs. The individual responds to user requests regarding application issues and enhancement requests, and, under the direction of the Director of ERP & CRM Operations & Implementations, translates prioritized, complex institutional business needs into precise, actionable requirements and sustainable solutions. Develops strategies and roadmaps for Salesforce rollouts across various University departments and participates in data conversion, mapping, and validation related to these efforts.
Job Summary:
Business Systems Analysis in the Expanded Adoption and Optimization of Salesforce - 80%:
The Salesforce Analyst serves as a critical bridge between the functional departments and the ITS team. This role is responsible for supporting user adoption and ongoing optimization of the University's enterprise Salesforce Sales Cloud platform, designing technical solutions to support and enhance a suite of CRM applications, including but not limited to Salesforce, Kindsight ascend Fundraising Platform, ascend Portal, Linvio Events, Salesforce Marketing Cloud Account Engagement, and GiveCampus Online Giving. The Salesforce ITS Analyst works under the direction of the Director of ERP & CRM Operations & Implementations; in conjunction with the CRM team in ITS; in partnership with Institutional Advancement colleagues; and in collaboration with campus partners across the institution.
Specific responsibilities include:
Collaborate extensively and meet one-on-one with departmental end-users and subject matter experts to gather, analyze, and define functional and non-functional requirements for enhancements, data reconciliation, and system integration needs. Determine technical feasibility and create roadmaps for CRM-related system enhancements.
Participate in data conversion and mapping to transfer data from non-Salesforce applications to Salesforce. Perform data validation on existing and incoming data to Salesforce.
Participate in enhancement projects and product upgrade processes (requirements, roadmaps, documentation, systems configuration, testing strategy, and rollout).
Deliver day-to-day functional support for our suite of Salesforce applications, providing scalable and reusable solutions where possible.
Review, respond to, and resolve user-generated help tickets in the TeamDyanmix service management system, following established SLA parameters.
Training and Knowledge Transfer - 20%:
Engage in knowledge transfer to expand user knowledge of Salesforce, Kindsight ascend Fundraising Platform, ascend Portal, Linvio Events, Salesforce Marketing Cloud Account Engagement, and GiveCampus Online Giving.
Partner with the ITS Change Management Office to develop training materials for the user community on system functionality, modifications, and enhancements. Create, enhance, and expand our library of system documentation and training materials.
Job Requirements:
Education:
BA/BS required.
A minimum of 3 years of Salesforce experience and Salesforce Certified Administrator certification is required; higher education experience is preferred.
Skillset:
Experience with Salesforce configuration and management of Salesforce Contacts/Constituents, Accounts, Leads, and Opportunities is required.
Experience with data conversion, mapping, and validation from various applications to Salesforce is required.
Familiarity with Salesforce declarative solutions and point-and-click tools is a plus.
Familiarity with event management and email marketing tools is a plus.
Excellent analytical and problem-solving skills and demonstrated ability to set priorities and meet deadlines.
Ability to work well under pressure and understand the urgency of University deadlines.
Experience in maintaining a high degree of discretion with data.
The ability to learn and apply new technologies to solve business challenges is required.
They offer a competitive benefits and compensation package which includes medical, dental and life insurances. If you are looking to advance your career through educational opportunities, the organization offers tuition assistance for employees, dependents and spouses. Our 403b retirement savings plan includes a generous match.
Application Analyst
Operations analyst job in Boston, MA
We are currently partnered with an Ivy-league University in Boston, MA looking to add an Application Analyst to their team on a hybrid basis. Local candidates only.
This is an initial 6-month contract on W2 with the potential to extend, eligible for full benefits.
Responsibilities:
Diagnose, escalate and resolve software incidents for vendor-based and custom developed applications such as Microsoft 365 Exchange, Teams, Slack, and Zoom
Participate in projects providing subject matter and technical expertise on applications
Configure applications to match business needs
Draft and update use case and technical documentation as needed
Create troubleshooting guides and knowledge articles
Complete other responsibilities as assigned
Qualifications:
At least 2 years' progressively responsible experience as an application administrator or in a technical support role is required
Bachelor's degree in computer science, technology, management information systems, computer engineering, or similar field
Experience administering, configuring, and maintaining Microsoft 365 applications
Experience with the administration and support of Microsoft M365 collaboration suite
Developing and implementing workflows using Power Automate
Advanced Microsoft Exchange mailbox administration
Demonstrated experience troubleshooting mail flow problems
Experience with creation of scripts in PowerShell
Demonstrated solution design using both technical and business process approaches is preferred
Experience with custom developed applications and the software development life cycle is preferred
Experience leveraging APIs, reporting, and data analytics is preferred
Business System Analyst
Operations analyst job in Boston, MA
Business Systems Analyst (Hybrid) | USC, GC, H4 EAD | Boston, MA
💰 Rate: $W2 Only
Good Morning Connections,
I am excited to share a new opportunity for a Business Systems Analyst. We are looking for a detail-oriented professional with financial documents experience and strong analytical skills.
🔹 Position: Business Systems Analyst
🔹 Location: Boston, MA (Hybrid)
✨ Role Overview:
The Business Systems Analyst will support analytical initiatives within the Data Operations & Technology team. This role involves gathering and documenting business requirements, validating needs, and ensuring accurate representation of stakeholders for CHIA's APCD and Case Mix projects and other related initiatives.
You will also translate business needs into system/application requirements, help develop functional specs, manage requirement changes, identify risks, and support feasibility studies and implementations.
🔑 Required Skills & Experience:
✔ Experience working with financial documents (audited financial statements, financial analysis, etc.)
✔ Strong understanding of healthcare financing concepts
✔ Knowledge of the healthcare provider sector
✔ Hands-on experience with business requirements, functional specs, and system analysis
✔ Strong analytical ability with Excel, Tableau, charts/graphs, and data visualization
✔ Excellent communication, attention to detail & collaboration skills
✔ Ability to work independently and manage multiple projects simultaneously
Talent Operations Coordinator
Operations analyst job in Boston, MA
Pay Rate: 21-23 per hour
Local to Boston - Hybrid role - Somerville, MA 02145
3 month contract to start through Randstad
Reporting to the New Hire Experience Manager, the Talent Operations Coordinator is responsible for owning the candidate experience throughout the pre-boarding process for both internal and external associates. The Talent Operations Coordinator will provide excellent candidate experience and be responsible the pre-boarding of all associates, including obtaining required forms, scheduling occupational health and I-9 appointments ensuring completion of all pre-boarding requirements including background, compliance, reference checks and, set up of systems access.
Principal duties and accountabilities
Provide exceptional customer service to candidates, hiring managers, and recruiters throughout the pre- boarding process
Lead the new hire pre-boarding process (accepted offer through New Employee Orientation)
Communicate via email, phone, or in person with newly hired employees to ensure successful completion of all required pre-employment requirements including I-9, Occupational Health Clearance, background,
compliance, and reference checks.
Set up new employees in HRIS system(s)
Run and create reports in the Applicant Tracking System.
Continuously identify and implement ways to improve the pre-boarding experience.
Partner with team leadership on strategic projects as they arise
Qualifications
Bachelor's Degree or relevant work experience
Experience or strong interest in a career in Human Resources
Experience with an Applicant Tracking System (Taleo, Workday, PeopleSoft)
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook
Skills, Abilities, and Competencies
Strong customer service experience
Ability to work independently with little day-to-day supervision
Excellent communication abilities - written/verbal
Experience handling high-volume and multiple tasks in a fast-paced environment
Strong organizational skills and detail-oriented
Demonstrated problem-solving skills
Ability to manage sensitive and confidential information
Team player in a high-volume and fast-paced environment
Special Situations Analyst
Operations analyst job in Boston, MA
SPECIFICATION
SPECIAL SITUATIONS ANALYST
Shine Associates, LLC has been retained to search, identify and recruit a Special Situations Analyst on behalf of our client (‘Company'). This candidate will be located in the Boston, MA office.
CONFIDENTIALITY
Shine Associates, LLC has been exclusively retained on this assignment. Information contained in this position specification as well as any other information concerning the Company provided or verbally discussed is confidential. All materials and discussions are to be utilized for the sole purpose of a candidate's personal review of the career opportunity.
CLIENT DESCRIPTION
The firm is a real estate focused private equity firm that invests in a wide variety of opportunistic and value-oriented commercial real estate transactions where the conditions exist for compelling absolute returns over a short and medium duration. The firm invests throughout the United States in single property transactions and multiple property portfolios whereby the investment strategies are based on property-level operational enhancements as well as those with pricing advantages that arise from distressed, complex, and dislocated scenarios.
The firm's investments are structured in numerous capital forms including direct investments, joint venture equity, preferred equity, mezzanine loans, and transitional first mortgages. Since 1993, the firm has invested in more than $21 billion of commercial real estate on behalf of a diversified and highly regarded group of endowments, foundations, public and corporate pension plans, financial institutions, family offices, and sovereign entities.
SPECIAL SITUATIONS ANALYST
The Analyst will be part of a Special Situations deal team that is responsible for sourcing, closing, and managing several of the firm's bespoke investment strategies including Opportunity Zones, a Caribbean resort development, and a motorsports racetrack development.
In this role, the Analyst will be deeply involved throughout the investment lifecycle of a transaction, from underwriting to closing, operational enhancement, investor relations, and eventual sale. The Analyst will work closely with the deal team to evaluate and underwrite prospective investments and provide support to the joint venture and asset management teams in executing the investment strategy established at acquisition.
This position will involve work across multifamily and club developments throughout the United States. It is ideal for candidates who are intellectually curious, eager to learn the business from the ground up, and excited to contribute meaningfully within a small, entrepreneurial team environment.
KEY RESPONSIBILITIES
Our client employs a “cradle-to-grave” investment management philosophy and is seeking an Analyst who will play an active role throughout the deal lifecycle. Primary responsibilities include:
Investment Analyst & Underwriting
Build and maintain detailed financial models for new investments, development phases, refinancings, and capital improvement projects.
Conduct sensitivity analyses and scenario modeling for equity, debt, and joint-venture structures.
Support Opportunity Zone investor reporting for existing investments.
Underwrite new Opportunity Zone investments, assessing both financial and tax-advantaged returns.
Assist in preparing investment memoranda and presentations for internal review and external capital partners.
Research and analyze market data, comparable developments, and operating benchmarks across hospitality, residential, and motorsports sectors.
Development Management Support
Track budgets, schedules, and key milestones across design, permitting, and construction phases.
Help prepare monthly project reports and dashboards for leadership and investors.
Coordinate with architects, engineers, and consultants to collect, synthesize, and present project data.
Assist in due diligence and feasibility analysis for new land acquisitions or expansion opportunities.
Operations & Business Planning
Collaborate with on-site management teams to analyze membership sales, event performance, and resort operations.
Evaluate pro forma performance versus actual results and identify key performance drivers.
Research & Strategic Support
Maintain comparable deal databases for land sales, luxury hospitality, and private club communities.
Research and support Opportunity Zone strategy across new markets and expansion opportunities.
Support strategic initiatives such as partner selection, brand collaborations, or new product lines (e.g., garages, villas, or track events).
Prepare briefing materials for senior leadership meetings and board updates.
PROFESSIONAL QUALIFICATIONS
Candidates should possess broad-based analytical skills, superior cash flow modeling capabilities, strong research abilities, and excellent communication skills.
Bachelor's degree is required, with preference for candidates in real estate, finance, economics, and/or accounting.
Approximately 1 to 3 years of related post-undergraduate experience preferred, though candidates with strong skill sets and interest to pursue a career in the commercial real estate will also be considered.
Exceptional financial analysis and modeling skills utilizing Microsoft Excel and PowerPoint.
Exceptional Power Point skills with the ability to create high-quality presentation materials.
Strong organizational skills with ability to manage multiple tasks and effectively meet deadlines.
Team player with the ability to work independently and under pressure in an entrepreneurial environment.
Familiarity with real estate finance and accounting concepts, including joint venture partnerships and broader investment structures (equity, preferred equity, and debt), with an understanding of returns are generated across different positions in the capital stack.
High level of attention to detail, accountability, integrity, and ethics.
Self-motivated, energetic, and a positive individual with strong verbal and written communication skills, and the ability to work effectively with individuals at all levels.
COMPENSATION
The Company is prepared to offer a competitive compensation package including salary, bonus and other benefits.
CONTACT INFORMATION
Shine Associates, LLC
45 School St., Suite 301
Boston, MA 02108
**************************
Hillary H. Shine, Principal Chandlee Gustafson, Associate
Cell: ************** Cell: **************
****************************** *******************************
Kelsey Shine, Director
Cell: **************
*****************************
Automotive Operations Coordinator
Operations analyst job in Danvers, MA
*For a quick application text APPLY1 to 82174* *About Dent Wizard* Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products - and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.
*Automotive Operations Coordinator* *Location:* Danvers, MA
*Pay:* $23 - $26 per hour
*Schedule:* Full-Time
*Job Summary*
The Automotive Operations Coordinator ensures all vehicles are completed within expected delivery times and that new and used vehicle reconditioning work is identified and routed promptly. This role is responsible for tracking all work using Smart Sheets and coordinating activities to maintain smooth shop operations.
*Essential Duties and Responsibilities*
* Log and track all workflow in priority order for use by shop employees; communicate any issues to the dealer.
* Coordinate repair activities with service drive staff.
* Order parts as required.
* Ensure final inspection meets desired standards.
* Manage all billing and invoicing between Dent Wizard and the dealer.
* Interact with dealer's customers as needed.
* Maintain a safe working environment and ensure tools are in good working condition.
* Follow company procedures and policies at all times.
* Communicate relevant feedback to supervisor/management regarding issues or solutions.
* Exhibit and promote a positive attitude through cooperation with employees and respectful interaction with management.
*Basic Qualifications*
* Strong communication and interpersonal skills.
* Excellent organizational skills and attention to detail.
* Ability to work with a digital camera and proficiency in Excel, Word, and Outlook.
* Professional appearance at all times.
* Valid Driver's License and good driving record required.
*Physical Requirements*
* Regularly required to stand and walk.
* Frequently required to stoop, kneel, crouch, bend, squat, and climb.
* Ability to lift up to 45 pounds (light hand tools, etc.).
* Manual dexterity and repetitive motion tasks.
* Moderate noise level.
The compensation offered for this position will depend on qualifications, experience, and geographic location.
The starting compensation is expected to be:
$23.00 - $26.00/ HourWe offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies [Benefits Highlights Booklet](
*EOE Statement: *Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at ...@dentwizard.com.
Contract Business Analyst
Operations analyst job in Waltham, MA
We are currently recruiting a Business Analyst for a contract position located in Waltham, MA. This is a 6-month onsite contract position. Must have at least 10 years of experience. Competitive rate. Skills: EMS(Power Flow, State Estimator, Contingency Analysis, OPF ), SCADA , MS PowerPoint Digital : SCADA Security
Job Description
• EMS application engineering
• Strong knowledge of Power Flow, State Estimator, Contingency Analysis, OPF etc.
• Strong analytical and communication skills.
• Working knowledge of Software development methodologies like waterfall, Agile
• Ability to understand Business requirement and Business Requirements mapping to functional design
• Ability to validate alignment of Data, Integration and test requirements
• Strong Understanding of Network Topology build requirements
• Understanding of integration technologies used in SCADA/EMS/DMS space.
• Ability to work in an Onshore/Offshore global delivery model.
Provide domain expertise for EMS application engineering
• Strong knowledge of Power Flow, State Estimator, Contingency Analysis, OPF etc.
• Understands EMS application architecture and security.
• Work with Business to understand functional issues and solve the same by providing workaround
• Sort out Data issues or RTU communication issues
• Provide timely incident resolution
• Having strong knowledge of Network models and databases
• Experience working in Transmission and Distribution domain of Utilities
• Create databases and displays for new IEDs/ ICCP data
• Experience with multiple products in the market will be an advantage such as GE, Hitachi, OSII, SE
• Experience in DERMS applications will be an advantage
• It is an advantage if candidate is NERC certified
Bilingual Operations Coordinator
Operations analyst job in Taunton, MA
Bilingual Operations Coordinator / Operations Support Specialist
Kellermeyer Bergensons Services (KBS) has an immediate full-time, permanent opening to join our Operations Team as an Operations Support Specialist. If you enjoy working in a fast-paced environment and helping make an impact on safety in the workplace, then this is the job for you.
Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals-including retail, industrial and logistics, healthcare, education, manufacturing, and more-maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we're looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.
Work Schedule: Monday - Friday
Shifts Available:
On call
Starting Pay: $20.00 per hour
As an Operations Support Specialist, the following duties and responsibilities will be a part of this opportunity, but are not limited to them:
Partner with Site Manager, to ensure staffing levels are being met and communicating hiring needs to the KBS Talent Acquisition Team
Coordinate recruiting efforts for the designated site to include communication with the KBS TA Team
Assist the Site Manager with onboarding of new employees
Assist in scheduling and facilitating orientations
Assist in facilitating employee recognition programs
Act as a point of contact for questions/concerns/issues to facilitate resolution with appropriate resources within KBS
Maintenance of training and supervisor's employee files
Assist Site Manager with maintaining compliance with all company policies and procedures
Requirements for our Operations Support Specialist:
Must be bilingual in Spanish/English
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and safe handling for chemicals sheets/documents (generally in English; may have in Spanish where state required)
Strong organizational and communication skills
Navigation and data entry into a tablet-based application
Ability to multi-task
Ability to appropriately prioritize
Ability to complete routine reports
KBS utilizes the KBSPresence mobile timekeeping software for accurate recording of employee work hours, attendance management, completion of required training, and distribution of important employment-related information. All non-exempt employees are required to download and use the KBSPresence app on their personal mobile devices to clock in and out for their shifts and breaks. In accordance with applicable local laws, cell phone reimbursement is provided to support the use of personal devices for work-related tasks.
What's In It For You?
As a full-time KBS employee (30+ hours per week) you qualify for benefits including medical, prescription drugs, dental, vision and more!
Affordable Limited Medical Insurance (Coterie) which includes virtual access to US board-certified physicians who can consult, diagnose, and prescribe medications via interactive audio or video.
Life Insurance
Supplemental Health Insurance (E.G., Accident)
401k plan with a match
Paid and Unpaid Time Off
Quick Pay - voluntary benefit offered to both full-time and part-time KBS employees who are paid hourly via direct deposit. Quick Pay provides a way for employees to access a portion of their pay prior to the upcoming scheduled pay day.
Pet Insurance
PerkSpot Discount Program - discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics
Progressive Pay is available at select site locations, though it is not offered at every location. Employees will receive a $.50 increase after the first 90 days, and another $.30 increase after completing 180 days. Check today if this is available to you.
KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
SharePoint Operations Support
Operations analyst job in Billerica, MA
US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************
We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.
Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.
Job Description
Job Title: SharePoint Operations Support
Location: Billerica, MA
Duration: 6+ Months Contract
Description Of Services
• Conduct software deployments using customized processes, and configuration management controlled methodologies in accordance with bi weekly deployment process
• Automate and enhance deployment processes
• Work with the team to implement a DevOps methodology and mindset
• Support the installation, configuration, security, operation, and maintenance of all web application, and software related to IIS/SharePoint/Project environments.
• Perform typical application delivery activities to Microsoft Internet Information Server, Microsoft SharePoint Server and Microsoft SQL Server environments including daily monitoring, troubleshooting and performance analysis.
• Skills in Office 365 (Administration, Implementation, Exchange, Skype, Outlook) Two years with Office 365 with migration experience
• Knowledge and in depth experience with Application Lifecycle Management
• Support Team Foundation server installation, configuration, enhancements, monitoring, best practices and governance
• Provide assistance with Team Foundation Server Consolidation effort, this includes migration and content restructuring
Qualifications
Deliverables
• Minimum of 3+ years Microsoft Office SharePoint Server 2010/2007, along with corresponding Windows SharePoint Services (WSS) versions, Team Foundation Server (Project Server a plus)
• Minimum of 2+ years' experience with Windows PowerShell
• Minimum of 2 years' experience with Microsoft SharePoint 2013
• Expert level of experience with Microsoft Windows OS
• Medium level of experience with Active Directory, DNS, IIS, SSL, SMTP, LDAP and NLB (or other load-balancing technologies)
• Ability to troubleshoot server and farm installations, including web.config, SharePoint Logs, SQL Logs, SQL Profiler
• Experience utilizing environment performance and capacity management, including SAN IO distribution, LUN definitions, and backups.
• Experience with Quest Tools for SQL Server, and VMware (ESX, ESXi, vRanger)
• Ability to work independently (self-starter) as well as play various implementation roles within project teams
• Experience with automating Password Changes across all aspects of Microsoft Stack
• Strong inter-personal and communication skills
• Excellent written and oral communication skills, good organizational skills
Preferred Experience:
• Experience with Office 365 migration
• Experience using Visual Studio
• Experience with Microsoft System Center Suite 2012
• Experience with Group Managed Service Accounts
• Experience with Enterprise Random Password Manage
• Experience with Microsoft SQL Server
• Experience with working with DMZs and SAZs
• Experience with Automated deployment tools (Release Management, Octopus Deploy a plus)
Additional Information
Regards,
Omer.
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