Staff Business Systems Analyst - Salesforce
Operations analyst job in Tucson, AZ
Come join the Virtual Expert Platform organization as a Staff Business Systems Analyst. At the center of every great company are great systems and processes. This business systems analyst will partner with our CRM Platforms Product Management team to design, develop and/or champion innovation with our Customer Relationship Management Platforms to provide new ways to delight our customers and deliver revenue for Intuit.
In this role you will personalize our agent's tool experiences through rapid prototyping, agile development and coordinated releases. We are looking for someone with a proven track record of delivering new technology and experiences at scale in a platform and services-oriented architecture. In addition, this person must have a demonstrated ability to collaborate effectively with internal and external partners, including technologists, product managers, engineers, and senior leadership.
If you are passionate about the customer, where people/process/technology can fuel growth and innovation then you are the right candidate for this job!
**Responsibilities**
+ Facilitate joint design sessions to refine defined experience requirements.
+ Develop functional and/or non-functional prototypes to gain alignment/acceptance.
+ Develop and deliver new solutions at scale to support or personalize expert experiences.
+ Ensure developed solutions meet enterprise development standards.
+ Write user stories as part of an Agile project framework which include clear acceptance criteria and take into account dependencies on other stories and/or initiatives.
**Qualifications**
+ **Solid knowledge and hands on configuration and/or development experience with Salesforce platform.**
+ **Salesforce Admin certification required.**
+ **Salesforce Sales Cloud certification HIGHLY preferred**
+ **Salesforce Service Cloud certification HIGHLY preferred**
+ A self-motivated person who can influence and drive cross-functional, cross-geo teams, promoting timely and effective communication.
+ Experience with Agile development and methodologies.
+ Proven expertise leading cross-functional teams that together launch on time.
+ A strong sense of urgency to help customers and the ability to identify insights and deliver a quality, innovative experiences quickly.
+ **BS or BA Degree preferred or equivalent work experience.**
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
Business Systems Analyst III - IT
Operations analyst job in Tucson, AZ
SummaryDepartment - Information TechnologyJob Description
REOPENED
Job Type: Classified
Salary Grade: 16
Pay Range
Hiring Range: $75,816 - $90,979 Annually
Pay Range: $75,816 - $106,163 Annually
Range Explanation:
Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
Pay Range is the entire compensation range for the position.
The Pima County Information Technology Department (ITD) is seeking an experienced Business Analyst III. This role involves leading mid-level to complex cross-functional teams to complete ITD projects. These teams may include system or infrastructure managers, support staff, and analysts. The projects typically focus on implementing technology to enhance the end-user experience and create a more supportable environment.
The ideal candidate is proficient in project management, team collaboration, and has the initiative to identify and complete tasks independently.
Please describe in your work history how you have demonstrated strong leadership and team management skills, proficiency in project management tools and methodologies, your strong communication and interpersonal skills, strong analytical and problem solving abilities, experience handling project challenges and experience in process development, documentation and training.
This is an in-office position located in Tucson, AZ, and cannot be remote.
Essential Functions:
As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department's need and will be communicated to the applicant or incumbent by the supervisor.
Leads complex projects developing and implementing solutions to process and systems-related issues affecting multiple departments and cross-functional platforms;
Evaluates the business objectives of multiple departments to determine business process and cross-functional system solutions for complex projects;
Oversees the creation of complex process models that include flow charts, user interface mockups, prototypes, database definitions and test acceptance conditions to ensure a clear understanding of business needs and project objectives across affected departments;
Develops and delivers clear and concise oral and written communications and technical documentation related to business processes and solutions for stakeholders, department managers, county management or elected officials;
Develops business case and cost/benefit analysis for proposed solutions affecting multiple user departments;
Works with technical team leadership and department heads to determine priorities among departments, scope of projects and deadlines, monitors and reports on project progress to department and elected officials;
Executes project management techniques (Agile, Waterfall, etc.) to ensure efficient and effective delivery of technical solutions for multiple departments and/or elected officials;
Effectively negotiates for viable solutions to technical, process and priority conflict resolution;
May supervise staff and lead project teams.
Minimum Qualifications:
Eight (8) years of experience in business process analysis or computer hardware, software or database development, maintenance or testing.
(Relevant education from an accredited college or university may be substituted.)
OR:
Three (3) years of experience in a Pima County Business Systems Analyst II or related classification as determined by the department head at the time of recruitment.
Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.
Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):
Experience and knowledge in project management, including leading and coordinating teams.
Experience/with knowledge of using project management tools and methodologies.
Experience with communication methods and interpersonal abilities in project management.
Experience with analyzing situations and resolving problems.
Experience with/knowledge of handling project challenges.
Experience/with knowledge of process development, documentation, and training.
Selection Procedure:
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.
Supplemental Information:
Licenses and Certificates: Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant's suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services' review and approval of the candidate's driving record. Some positions require a valid Arizona Class D driver license at the time of application or appointment. Failure to maintain the required licensure shall be grounds for termination.
Special Notice Items: The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Some positions may require completion of a satisfactory personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems. Some positions may require completion of a satisfactory personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems.
Physical/Sensory Requirements: Repetitive wrist, hand and/or finger movement. Ability to communicate clearly (verbal, written). Must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access filing cabinets, office machinery, etc.
Working Conditions: Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer.
EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.
Auto-ApplyLimited Service Reporting Business Analyst
Operations analyst job in Tucson, AZ
Description & Requirements Maximus is currently hiring for a Limited Service Reporting Business Analyst. This is a remote opportunity that is anticipated to last approximately 8-12 months. The Reporting Business Analyst is responsible for creating project-required reports, analyzing the report data, identifying trends, translating the data into commentary, and presenting the information to project leadership and stakeholders. Report creation, Excel, Smartsheet, PowerBI/Tableau experience is necessary to be successful in this role. Additionally, written, verbal, and presenting skills are needed.
Benefits of working at Maximus:
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation - Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including
Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally,
enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet
insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings
plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave,
along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and
financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee
contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts
exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness
programs and resources tailored to your needs.
- Professional Development Opportunities: Participate in training programs,
workshops, and conferences.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor's requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Understand business problems and opportunities in the context of requirements and recommend solutions that enable the organization to achieve its goals.
- Extract, tabulate, and analyze data to support program activity and assist management with decision making.
- Understand the data you're reviewing and analyzing the data to identify trends.
- Ability to translate the data into commentary.
- Creating presentations and leading client data presentations.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Excel and Smartsheet experience is required.
- Data visualization utilizing PowerBI and/or Tableau required.
- SQL skills preferred.
- Call center reporting experience required.
- Must be willing and able to accept a limited service position (approximately 8-12 months).
Home Office Requirements:
- Internet speed of 20mbps or higher required (you can test this by going to *******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
44,800.00
Maximum Salary
$
80,000.00
Easy ApplySenior Operations Analyst
Operations analyst job in Tucson, AZ
Pyramid is a leading Information Technology Consulting services company headquartered in metropolitan Atlanta, GA with prime emphasis on the following service offerings: Staff Augmentation Lifecycle IT solutions Application Development & Support
Outsourced Testing
Mobile Development and Test Automation
Job Title: Senior Operations Analyst
Location: Tucson, AZ or Reno, NV
Duration: 6+ Months Contract
Job Description:
Client's Small Business Group Care (SBG Care) is seeking an experienced and collaborative Senior Operations Analyst to be part of our Operations Command Center team. In this role you will enable our Care service delivery teams to execute our operational plans, assist the business in achieving service levels goals, as well as provide operational insights. You will also analyze operational performance to learn and make recommendations to improve.
In this position you will be part of a team committed to ensuring we are optimizing our contact center, while ensuring we are continuously exceeding the expectations of key stakeholders. We are looking for a team member who will help us deliver on KPIs while driving process improvement and innovation to ensure we deliver an awesome customer experience in desktop, online and mobile platforms.
Responsibilities:
• Monitor contact center queues, customer wait times and service level performance, and operational trends (call volumes, call patterns, and staff productivity)
• Partner with Care delivery teams to balance intraday performance across multiple queues, through proactive skill changes and resource adjustments
• Process agent onboarding and tool requests to ensure new contact center agents have the appropriate resources to meet customer needs
• Manage customer messaging within IVRs, web sites, and tool during incidents
• Create reporting utilities, management reports, spreadsheet models and ad-hoc queries to support business analysis
• Utilize key metrics and leading indicators to understand how we are performing for customers and identify priorities to improve operational performance to ensure "right for me" care.
• Assist in the creation and delivery of accurate, detailed, timely and user-friendly reports/dashboards for both managers and agents to ensure operational goals of the organization are met.
• Partner with Care delivery teams to provide operational insights, ensure understanding of service level management objectives, and provide recommendations on improvement plans.
• Drive innovative impact that leads to operational excellence…continuously assess, redesign processes to ensure that they are repeatable, sustainable and scalable.
Customer driven…Thinks customer-in vs. process-out with a relentless focus on delighting customers with strong bias for action and delivering results.
Qualifications
Qualifications:
• Operational excellence with proven history of driving rigor, process improvements, and progress around unresolved issues and actions.
• Subject matter expert with 5 or more years in contact center operations, including experience in working with outsource partners across the globe
• Strong knowledge of contact center operations
• Experience utilizing contact center tools, metrics, and reporting to ensure optimal performance across multiple contact channels and agent groups.
• Ability to work and build relationships in a matrix organization. Networks with and influences internal and external contributors to advance knowledge and optimize solutions.
• Ability to prioritize and review own deliverables against organizational goals and strategies.
• Promotes speed, quality, and shared vision by getting the right people involved in decision making.
• Data driven…Uses methodologies, metrics, and analysis to assess and improve experiences.
• Drive results through innovation. Test hypotheses through experimentation & continuous improvement.
• End-to-end mindset. Systemic thinker who works across boundaries.
• Strong communicator. Communicates equally well with senior leaders, front-line employees and cross-functional groups.
• Proficiency with Microsoft Office suite, call center ACD platforms, CRMs, and databases required. Knowledge of Avaya, Siebel, SalesForce, Interactions.net, and Interactive Intelligence preferred
• Ability to travel as necessary, up to 25%.
• Bachelor's degree or equivalent experience required
Additional Information
All your information will be kept confidential according to EEO guidelines.
Associate Analyst, Clinical Informatics (Bilingual in Spanish Required) - Monday - Friday 7AM - 4PM PST (REMOTE)
Operations analyst job in Tucson, AZ
Provides entry level analyst support for clinical information systems activities. Responsible for provision of application technical support and design for clinical information systems - ensuring creation of workflows and enhancements that support process improvement and change management initiatives. Contributes to overarching strategy to provide quality and cost-effective member care.
Essential Job Duties
- Assists in the development and support of clinical, practice management and operational workflows.
- Assists in the design of workflow analysis, device integration, planning and implementation of clinical systems.
- Participates in the system implementation life cycle including: planning, implementation, training, and post-implementation support.
- Assists in issue resolution related to the clinical information system.
Required Qualifications
- At least 1 year of system implementation experience, or equivalent combination of relevant education and experience.
- Knowledge of systems design methods and techniques.
- Knowledge base in health care informatics.
- Ability to work independently, within a team and collaboratively across teams.
- Analysis, synthesis and problem-solving skills.
- Attention to detail and accuracy.
- Multi-tasking, planning, and workload prioritization skills.
- Verbal and written communication skills.
- Microsoft Office suite/applicable software program(s) proficiency.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $21.16 - $42.2 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Analyst, Program Security - Tucson, AZ
Operations analyst job in Tucson, AZ
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
DoD Clearance: Secret
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
The Security Analyst (Special Access Programs) plays a vital role within the Special Programs team in the Security department. This position encompasses a variety of responsibilities, including: Processing personnel clearance requests for access to classified information, developing and administering personnel security procedures, and reporting crucial information to customers, such as adverse information, personnel status changes, foreign contacts, and foreign travel. The role also involves updating computer databases with critical security information, ensuring compliance with federal security regulations, and coordinating with government agencies for regulatory compliance rulings and interpretations.Protecting employees' personal information in accordance with the Privacy Act and other relevant Government regulations is also a key responsibility.Performing Data Transfer Agent (DTA) tasks. The DTA is crucial in maintaining information security when transferring data between different security domains or information systems. Duties focus on ensuring the integrity, security, and authorization of these transfers.
What You Will Do
Access Control: Utilizing CCure to monitor and control access, and assist with the opening and closing of secure areas to ensure entry is restricted to authorized personnel only.
Security Inspections: Perform inspections of security systems and other physical security measures to ensure they are functioning properly and in compliance with ICD 705 standards.
Incident Response: Responding to security incidents and alarms, investigating security breaches, writing incident reports, and reporting findings to Security Management.
Documentation: Maintaining accurate records of Fixed Facility Checklists, security incidents, access logs, and other relevant documentation as required by ICD 705.
Training and Compliance: Participating in security training programs and staying updated on the latest security protocols and procedures in accordance with contractual and company requirements.
Physical Security Assessments: Assisting in conducting physical security assessments and implementing corrective actions to address identified vulnerabilities.
Data Transfer Agent -Verify authorizations for mission critical requests
Inspect data to ensure it is appropriate for the destination system/domain
Execute secure transfer procedures
Assist in strict media control
Document required information in databases
Maintain configuration management of approved processes
Maintain required training for personnel involved in the Assured File Transfer (AFT) process
Work extended hours as needed in a fast-paced, deadline-driven office environment.
A valid driver's license is required, as this position may involve escorting individuals across business locations.
Qualifications You Must Have:
Typically requires a University Degree or equivalent experience and less than 2 years prior relevant experience.
Experience with 32 CFR, Part 117 (NISPOM), DoDM 5205.07 series, JSIG, and ICD-705.
Active and transferable SECRET U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Qualification We Prefer
Working knowledge of Microsoft Excel, PowerPoint and Word.
Familiarity with DISS, eSecurity, Access Commander, and Purifile preferred.
Masters Degree major in Business Management, Security and/or Risk Management, Government Policy, Information Management, Criminal Justice, or other related field of study.
Possess a minimum of a current, final SECRET security clearance with an investigation not older than six (6) years, or enrolled in CE / CV on the first day of employment.
Related training with Defense Counterintelligence and Security Agency, Center for Development of Security Excellence, or equivalent security certification programs.
Willing to travel on company business.
What We Offer
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
This position is not eligible for Relocation Assistance
Learn More & Apply Now!
Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products
The salary range for this role is 55,000 USD - 107,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Auto-ApplyBusiness Analyst
Operations analyst job in Tucson, AZ
This Business Analyst will play a key role in bridging business needs and technical solutions within the ServiceNow platform. This role involves gathering requirements, designing workflows, and ensuring successful implementation of ServiceNow modules to optimize IT service management (ITSM) processes.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field.
3-5 years as a Business Analyst, with at least 2-3 years supporting ServiceNow.
Familiarity with ITIL processes and frameworks.
Strong analytical and problem-solving abilities.
Excellent communication and stakeholder management skills.
Proficiency in ServiceNow platform and Agile methodologies.
Business Operations Coordinator
Operations analyst job in Tucson, AZ
Subsidiary: KIRA Services / T&H Services
Job Title: Dispatcher (Project Security Officer)
Labor Category: Non-Exempt
Clearance Level: No - Public Trust / Tier 1 (As Applicable)
Travel Requirement: 50%
At Tlingit Haida Tribal Business Corporation (THTBC), your work goes beyond the job description-it becomes part of a purpose-driven legacy. Our continuous commitment to growth directly contributes to the strength, resilience, and future of the communities we support. Our growth fuels programs, services, and lasting value for the Tribe, making every success a shared one.
For over 35 years THTBC and its subsidiaries has delivered essential services to federal clients across the globe. Whether supporting logistics, information technology, cyber security, or facilities operations, we are united by a shared mission: to create meaningful economic opportunity and growth of the Tlingit & Haida Tribes of Alaska.
Together We Grow - One Mission, One Team - With a Commitment to Serve
Scope of Work:
This position is responsible for managing incoming customer service requests by documenting details and assigning work orders to the appropriate service crews. Serves as the maintenance service order coordinator to dispatch work.
Responsibilities:
May perform any combination of the following duties:
Receives, records, and distributes work orders to service crews based on customer requests.
Records customer information, including name, address, items requiring repair, and services requested.
Prepares work orders and assigns them to the appropriate service crew.
Schedules service calls and dispatches service crews accordingly.
Contacts customers by phone or in writing to ensure satisfactory service performance.
Maintains accurate records of service calls and work orders.
Dispatches orders and relays messages or special instructions to mobile crews and other departments using radio or cellular communication equipment.
Assists the Project Manager with calls or writing to the customer to ensure satisfactory performance of service.
Keeps record of service calls and closes out work orders in the government database.
Oversee the project's security program by coordinating CBP background investigations (BIs) with the government security office.
Adhere to company policies, procedures, and safety regulations.
Perform other duties as assigned.
Minimum Requirements:
One (1) year of relevant experience in a dispatch or similar customer service center position.
Prior experience administering personnel security requirements in a government setting preferred.
Must be able to travel to different site locations (Tucson/Yuma) to provide in-person support.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with work order systems such as Maximo preferred.
Effective written and verbal communication skills.
Must be able to satisfactorily complete a Tier 1 Public Trust background check, if required for the position.
Must be able to maintain the ability to access the government worksite.
Must possess and maintain a valid state driver's license and a safe driving record, in accordance with company policy, to operate vehicles or equipment as required for the position.
Physical Demands / Work Environment:
Ability to sit or stand for extended periods while working at a computer or desk.
Frequent use of hands for typing, data entry, and handling paperwork.
Must be able to work on-call, alternate, and extended shift schedules when necessary to meet the mission requirements, including weekends and holidays.
All candidates must successfully complete pre-employment screening, which may include but is not limited to a criminal background check, motor vehicle record review, and a 5-panel drug test, in accordance with company policy and applicable laws.
Benefits:
We offer a flexible benefits package including medical, dental, and vision plans, TRICARE Supplemental, critical illness coverage, employee discounts, wellness seminars, company-paid life and short-term disability insurance, optional long-term disability, paid leave, a 401(k) plan, and identity theft protection to support your health and financial well-being. For represented positions, the benefits and leave offered will be as defined under the applicable Collective Bargaining Agreement.
Equal Employment Opportunity:
We are proud to be an equal opportunity employer and comply with all applicable federal, state, and local employment laws. All applicants will be considered for employment without regard to race, color, religion, creed, national origin, gender, gender identity, age, marital status, sexual orientation, veteran status, disability, pregnancy, parental status, or any other characteristic protected by law.
Reasonable Accommodation:
If you have a disability or medical condition and need reasonable accommodation, please inform the designated recruiter during the hiring process.
Tomahawk Dev Engineering Business Analyst - P4 - Active Secret Clearance Required - (Onsite)
Operations analyst job in Tucson, AZ
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
DoD Clearance: Secret
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
The Raytheon Functional Finance team is seeking an Engineering Business Analyst (Grade P4). The successful candidate will support Engineering Product Team Leads, Control Account Managers, and Program leads in the successful completion of monthly Earned Value Management (EVM) inputs, reporting and analysis, monthly Budget Change Requests (BCRs), facilitate EAC and LRE inputs, and demonstrate the ability to perform meaningful analysis and effective communication to drive predictable results. Scope of work includes partnering with engineering and program leads for EVMS process inputs, EAC/LRE development, monthly variance reporting, and weekly analysis of cost and labor runs.
The role focuses on driving cost control and schedule using APEX/SAP EV, IMS, and PMX management reporting tools. The candidate will be required to perform analyses and prepare reports to drive predictable cost and schedule. The ability to be self-sufficient as well as operating in a team environment, supporting both the Functional organizations, and ensuring program financial commitments are met are fundamental to success in this role.
What You Will Do
Support the creation of Estimates at Complete (EACs) on a quarterly basis and Latest Revised Estimates (LRE) on a monthly basis including estimate of costs, test of reasonableness analysis, and risk and opportunities assessment at the Program / Product / Mission area level.
Perform detailed EV and financial analysis to budget baseline, schedule, and EAC positions.
Prepare forecasts, monitor actual costs, and document variances to plans and forecasts
Qualifications You Must Have
Typically requires a Bachelor's Degree in Finance, Accounting, Economics, Mathematics or related topic
Typically requires 8+ years finance work experience; OR an Advanced degree and 5+ years prior relevant experience
Experience using SAP, APEX, or similar system
Experience with MS Office tools
An active and transferable U.S. government issued Secret security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Qualifications We Prefer
Experience with Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulation Supplement (DFARS) and/or other Government Procurement regulations as they pertain to Bid/Cost proposals
Knowledge in leading and managing the execution of processes, projects and tactics within one work area.
Knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization.
What We Offer
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
Learn More & Apply Now!
Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Auto-Apply2026 Conversion - Raytheon Finance Analyst I - (Onsite) AZ
Operations analyst job in Tucson, AZ
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance:
None/Not Required
This requisition is for an RTX intern converting to FT hire upon graduation
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
Finance is a strategic business partner throughout the organization, creating value by aligning with the businesses. Raytheon Finance is looking for a Financial Analyst II who will help provide support of program, functional, centralized planning organizations, and accounting. In this role they will be responsible for analyzing the past the present financial data of the organization and estimating future revenues and expenditures.
What You Will Do
Analyzing current and past financial data
Looking at current financial performance and identifying trends
Preparing reports on the above information and communicating the insights of these reports to the wider business
Consulting with the management team to develop long-term commercial plans.
Qualifications You Must Have
Bachelor's degree in one of the following disciplines: Business, Accounting, Finance, Economics, Math, Management, or other closely related field.
This position requires 12 months or less of relevant professional work experience (excluding internships).
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
This requisition is for an RTX intern converting to FT hire upon graduation
Qualifications We Prefer
3.5 cumulative GPA desired
Previous internship experience in a related field
Experience leading a team project
What We Offer
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
Learn More & Apply Now
This is an onsite position based in Tucson AZ
Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
Relocation is not provided
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 55,000 USD - 107,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Auto-ApplyBusiness Operations Coordinator
Operations analyst job in Tucson, AZ
Subsidiary: KIRA Services / T&H Services
Job Title: Dispatcher (Project Security Officer)
Labor Category: Non-Exempt
Clearance Level: No - Public Trust / Tier 1 (As Applicable)
Travel Requirement: 50%
At Tlingit Haida Tribal Business Corporation (THTBC), your work goes beyond the job description-it becomes part of a purpose-driven legacy. Our continuous commitment to growth directly contributes to the strength, resilience, and future of the communities we support. Our growth fuels programs, services, and lasting value for the Tribe, making every success a shared one.
For over 35 years THTBC and its subsidiaries has delivered essential services to federal clients across the globe. Whether supporting logistics, information technology, cyber security, or facilities operations, we are united by a shared mission: to create meaningful economic opportunity and growth of the Tlingit & Haida Tribes of Alaska.
Together We Grow - One Mission, One Team - With a Commitment to Serve
Scope of Work:
This position is responsible for managing incoming customer service requests by documenting details and assigning work orders to the appropriate service crews. Serves as the maintenance service order coordinator to dispatch work.
Responsibilities:
May perform any combination of the following duties:
Receives, records, and distributes work orders to service crews based on customer requests.
Records customer information, including name, address, items requiring repair, and services requested.
Prepares work orders and assigns them to the appropriate service crew.
Schedules service calls and dispatches service crews accordingly.
Contacts customers by phone or in writing to ensure satisfactory service performance.
Maintains accurate records of service calls and work orders.
Dispatches orders and relays messages or special instructions to mobile crews and other departments using radio or cellular communication equipment.
Assists the Project Manager with calls or writing to the customer to ensure satisfactory performance of service.
Keeps record of service calls and closes out work orders in the government database.
Oversee the project's security program by coordinating CBP background investigations (BIs) with the government security office.
Adhere to company policies, procedures, and safety regulations.
Perform other duties as assigned.
Minimum Requirements:
One (1) year of relevant experience in a dispatch or similar customer service center position.
Prior experience administering personnel security requirements in a government setting preferred.
Must be able to travel to different site locations (Tucson/Yuma) to provide in-person support.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with work order systems such as Maximo preferred.
Effective written and verbal communication skills.
Must be able to satisfactorily complete a Tier 1 Public Trust background check, if required for the position.
Must be able to maintain the ability to access the government worksite.
Must possess and maintain a valid state driver's license and a safe driving record, in accordance with company policy, to operate vehicles or equipment as required for the position.
Physical Demands / Work Environment:
Ability to sit or stand for extended periods while working at a computer or desk.
Frequent use of hands for typing, data entry, and handling paperwork.
Must be able to work on-call, alternate, and extended shift schedules when necessary to meet the mission requirements, including weekends and holidays.
All candidates must successfully complete pre-employment screening, which may include but is not limited to a criminal background check, motor vehicle record review, and a 5-panel drug test, in accordance with company policy and applicable laws.
Benefits:
We offer a flexible benefits package including medical, dental, and vision plans, TRICARE Supplemental, critical illness coverage, employee discounts, wellness seminars, company-paid life and short-term disability insurance, optional long-term disability, paid leave, a 401(k) plan, and identity theft protection to support your health and financial well-being. For represented positions, the benefits and leave offered will be as defined under the applicable Collective Bargaining Agreement.
Equal Employment Opportunity:
We are proud to be an equal opportunity employer and comply with all applicable federal, state, and local employment laws. All applicants will be considered for employment without regard to race, color, religion, creed, national origin, gender, gender identity, age, marital status, sexual orientation, veteran status, disability, pregnancy, parental status, or any other characteristic protected by law.
Reasonable Accommodation:
If you have a disability or medical condition and need reasonable accommodation, please inform the designated recruiter during the hiring process.
Auto-ApplyMaster Data Governance/Management - Senior - Consulting - Location OPEN
Operations analyst job in Tucson, AZ
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Technology - Data Management Technology - Senior Consultant**
**The opportunity**
EY's Analytics and Data team is seeking a Master Data Management Senior focusing on helping our clients define and drive data management strategy and technology implementation. This role requires a professional with an ability to assist in defining a master data management design- complemented by a solid track record of system delivery. The individual should be ready to guide clients through the adoption and implementation of advanced technologies.
In this role, you will design and apply comprehensive methods, practices, policies, tools, and processes to govern and control the entire lifecycle of data assets. You will perform maturity assessments on data management capabilities and advise on tools and roadmaps for implementation. Your understanding of business strategy in connection with the value of data at scale will be crucial.
**Your key responsibilities**
As a Senior Data Management and Strategy professional, you will be at the forefront of data governance and strategy, ensuring that data assets are protected and utilized effectively. You will spend your time on the following key responsibilities:
+ Designing and implementing data governance frameworks that align with business objectives.
+ Collaborating with stakeholders to build analytics solutions that deliver tangible business value.
+ Conducting maturity assessments to enhance data management capabilities across the organization.
+ Develop solutions to complex problems, including functional and technical design of master data management software
+ Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
+ Guide clients in defining a data governance strategy including aspects such as data quality, data catalog, master data management, analytics use cases, date readiness for AI/ML, and systems alignment to leading ERP and CRM applications.
+ Data Integrity Assurance: Implement cutting-edge DQ tools and processes to maintain impeccable data standards throughout the infrastructure
+ Analytical Collaboration: Engage in meticulous requirement gathering, interpret Business Requirement Documents (BRDs), and collaborate with system analysts to develop comprehensive source-to-target mappings
+ Data Scrutiny: Conduct thorough examinations of data within source databases prior to migration into data warehouses and generate detailed technical specifications in alignment with BRDs
+ Lead multiple engagements simultaneously, ensuring the delivery of high-quality services and client satisfaction
+ This role may require regular travel to meet with external clients, providing you with the opportunity to engage directly with stakeholders and contribute to impactful projects.
**Skills and attributes for success**
To excel in this role, you will need a blend of technical and interpersonal skills. Your ability to navigate complex data environments and build strong relationships will be key to your success.
+ Strong understanding of data privacy and governance principles.
+ Experience in enterprise strategy and data management.
+ Proficiency in metadata management and ontology design.
+ Excellent communication skills, with the ability to convey complex information clearly.
+ Demonstrated emotional agility and the ability to collaborate in hybrid environments.
+ Knowledge of future trends/changes in the industry and the ability to articulate these to customers
+ Benchmark design, development, delivery knowledge
+ Working knowledge of any of the cloud technologies AWS and Azure.
+ Strong leadership and communication skills, with the ability to articulate complex issues and drive business outcomes
+ Ability to research and provide insights on industry standards, regulations, technology assessments, and forecasts
+ Demonstrated expertise in Data Privacy and Master Data Management.
+ Strong understanding of Data Governance and Enterprise Strategy.
**To qualify for the role, you must have**
+ Bachelor's degree required (4-year degree) in Engineering, Advanced Data Analytics, or a related technical or scientific field
+ Minimum of 3 years of direct involvement with MDM tools including SAP MDG and/or Informatica MDM
+ ERP implementation experience including full implementation cycles of SAP implementation with SAP MDG as a component
+ Typically, no less than 3 years relevant developer experience in master data management software.
+ Strong understanding of Data Governance principles.
+ Experience with Enterprise IT Architecture.
+ A valid driver's license in the US; willingness and ability to travel internationally to meet client needs
+ A track record of successful stakeholder engagement
**Ideally, you'll also have**
+ Experience with complex problem-solving and critical thinking.
+ A track record of driving outcomes in collaborative environments.
+ Familiarity with digital fluency and hybrid collaboration tools.
+ A passion for innovation and the strategic application of emerging technologies to solve real-world challenges
+ The ability to foster an inclusive environment that values diverse perspectives and empowers team members
**What we look for**
We seek individuals who are not only technically proficient but also possess the ability to inspire and lead teams. Top performers demonstrate a passion for innovation, a commitment to excellence, and the ability to navigate complex challenges with ease.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $106,900 to $176,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $128,400 to $200,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
Dynamic Structural Analyst
Operations analyst job in Tucson, AZ
Corvid's small team in Tucson is looking to add an engineer experienced in high-rate finite element analysis (FEA) to support various tasks with multiple defense customers. This challenging position will use (and develop) internal computational tools to investigate dynamic phenomena including hypervelocity penetration, reactive material physics, material characterization, and weapon system evaluation.
This opportunity could use a recent graduate or an experienced engineer - but they must be interested in doing highly computational analysis of systems. Candidates will have the opportunity to develop FEA skills, design and evaluate new technologies, present findings to a variety of stakeholders, and participate in capture efforts for new programs.
Typical tasking will include:
Performing complex technical analysis, including numerical model development, failure analysis, structural integrity analysis, damage analysis, data reduction, data plotting, and data visualization
Collaborating with cross-functional teams on a variety of projects, such as aerodynamics, mechanical design, manufacturing, and testing/prototyping
Synthesizing results to present to internal and external stakeholders at various levels of technical understanding
Requirements:
Candidate must be a US citizen and meet eligibility to obtain (and maintain) a Secret Clearance
Bachelor's Degree in engineering or related discipline (Master's or PhD preferred)
Experience in material science, numerical methods, and finite element analysis
Fundamental knowledge of structural dynamics with a preference for exposure to high-rate analysis
Candidate should demonstrate some proficiency in finite element analysis (Ansys, Abaqus, LS-Dyna)
Working knowledge of CAD and numerical grid generation techniques and applications
Experience with scripting and language capabilities (i.e. Python) as well as working in Linux is plus
About Corvid:
Corvid Technologies is an engineering firm specializing in high-fidelity, computational modeling and simulation to analyze, design, and manufacture products for aerospace, DoD, and commercial customers. We offer a fast-paced and flexible work environment, where we tackle difficult, cutting-edge technical challenges using state-of-the-art technologies and resources.
Why Corvid:
We value our employee-owners and in addition to offering challenging work opportunities and competitive pay, Corvid believes in providing a strong benefits package that delivers value to our team members at all stages of their career.
Our benefits include:
Employee ownership through our generous 401(k) match in Corvid Stock
Medical insurance via Blue Cross - PPO and High-Deductible plans (with company HSA contribution)
Paid Time Off (PTO) starting at 3 weeks - based on years of industry experience not tenure
Career development and continuing education opportunities
Company provided life, long-term, and short-term disability insurance
Incentive opportunities to reward strong performance and corporate growth
Paid gym membership
Fulfillment Center Analyst
Operations analyst job in Tucson, AZ
Job Details Corporate - Tucson, AZDescription
Core Values
PROVIDE our customers with the best combination of service, rates, and fees. PROMOTE sustainable careers for our employees so that they can be enriched personally and professionally. GIVE BACK to our community. These are the core values of NOVA Home Loans in which we act on employee feedback and implement changes that will make NOVA Home Loans a better place to work and promote a higher level of service to our clients.
The Disclosure Desk Analyst position performs tasks to help ensure NOVA Home Loans remains compliant on a daily basis in areas pertaining to RESPA, MDIA, and ECOA requirements. This is a fully on-site position-remote or hybrid work arrangements are not available.
Evolving as a Disclosure Desk Analyst by having…
High School Diploma or GED is required.
One (1) year administrative experience in an office setting.
One (1) to three (3) years' experience within the mortgage industry is preferred.
Must be proficient using a computer, specifically MS Word, MS Excel, and Outlook.
Exciting Opportunities to Grow by…
Mastery of the duties of the Fulfillment Center Assistant in addition to the below.
Review submitted files and prepared disclosures based on RESPA requirements and NOVA policy.
Review and re-disclose changes in circumstance as required by RESPA and NOVA policy.
Run reports and process files to be “adverse” on a daily basis.
Review and deliver valuations in accordance with ECOA requirements.
Answer phone calls and respond to e-mails effectively in a timely manner.
Perform other duties as assigned.
Show us your growth with…
Ability to pay close attention to detail while working in a very fast-paced environment and have the ability to adapt to an ever-changing industry.
Able to work effectively with a team to prioritize daily required functions and independently perform those assigned to them in a timely manner.
Excellent customer service skills.
Strong time management skills.
Clear, effective communication skills when requesting additional information or clarification with those within and outside the department.
Benefits Offered...
NOVA benefits to full-time employees include Employee Discount, Paid Time off, Health/Dental/Vision/Life/Disability Insurance, 401(k) with an employer match, Health Savings Account with employer contribution, and an Employee Assistance Program
NOVA is an equal opportunity employer, substance-free workplace, and complies with the Americans with Disability Act regulations as applicable.
All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact the Human Resources department at NOVA Home Loans.
Enterprise Business Analyst/IT Business Analyst
Operations analyst job in Tucson, AZ
Our client, world leader in life sciences and medical diagnostics, is looking for “Enterprise Business Analyst/IT Business Analyst” based out of Tucson, AZ. Kindly look at the details below and let me know your interest regarding the same.
Duration: Long Term Contract (Possibility Of Further Extension)
Pay Rate: $42/hr on W2
Evaluates information gathered from multiple sources, reconciles conflicts, disseminates high-level concepts into details, distinguishes actual needs, identifies the root cause of problems and creates logical and innovative solutions. Strong knowledge of Enterprise Resource Planning applications is required.
Responsibilities:
Develops a thorough understanding of customer needs from a business and technical perspective. Works closely with assigned groups to define project scope, business requirements and see them through implementation.
Provides front-line functional support of enterprise applications. Works with System Validation, IT, and/or Quality teams to insure proper testing of defined functionality. Prepare risk assessments, test plans, test scripts and conduct validation testing for assigned business applications.
Ensures compliance and data integrity across applicable systems. Documents master, core, and/or configuration data activities that conform to applicable local and global established formats. Creates and/or revises documents to maintain ongoing compliance.
Coordinates local systems launch activities including support during product development, ensuring all part numbers are extended onto all necessary systems, and monitoring status through the global configuration process
Ensures compliance and data integrity across applicable systems. Documents master, core, and/or configuration data activities that conform to applicable local and global established formats. Creates and or revises documents to maintain ongoing compliance.
Coordinates local systems launch activities including support during product development, ensuring all part numbers are extended onto all necessary systems, and monitoring status through the global configuration process.
Company Benefits: Medical, Dental, Vision, Paid Sick leave, 401K
If interested, please send us your updated resume at hr@dawarconsulting.com/***************************
Easy ApplyManagement Analyst - Improvement Advisor Specialist
Operations analyst job in Tucson, AZ
Job Description
PLEASE NOTE - This position may require temporarily relocation to other TONHC Facilities: Sells Hospital, Santa Rosa Health Center, San Simon Health Center, and San Xavier Health Center.
Provides improvement and innovating advice for the Tohono O'odham Nation Hospital Health Care (TONHC) Quality Management Program and proactively assists with analyzing work processes and leads improvement teams throughout the facilities by coaching and modeling quality improvements to systems and processes.
Scope of Work: This position is located in the Tohono O'odham Nation Health Care Sells Hospital. The goal of the improvement advisor is to analyze work processes using improvement tools and methodology to identify improvement opportunities. In addition, the incumbent will create teamwork, use critical thinking skills, and coach others to use improvement tools and methods. Also, to provides supervision to Telephone Operators assigned to the Quality Management Department. The incumbent works under the general supervision of the Director of Quality Management.
Essential Duties and Responsibilities:
(Depending on the area of assignment, an incumbent may not be required to perform some of the duties listed below):
Analyzes work processes using improvement tools and methodologies to identify improvement opportunities.
Proficient in working with teams and in building relationships with all levels of employees.
Clearly articulate all areas of work and working relationships.
Demonstrate critical thinking throughout all areas of work.
Proficient with coaching in the use of improvement tools and methodologies.
Lead improvement teams to complete large-scale projects and improvement efforts.
Establish key partnerships with all levels of employees.
Identify and use performance data effectively.
Coach by role modeling key competencies, including but not limited to building relationships, working with teams, facilitating the progress of work, and application of improvement tools and methods.
Provide supervisory guidance and direction to Telephone Operators under the department.
Delegate responsibility as necessary.
Objectively complete Performance Evaluations for employees supervised.
Provide appropriate feedback to employees supervised on performance.
Manage improvement projects and initiatives in partnership with TONHC leadership/project teams.
Partner with leadership to define the aim, goals, and objectives of the improvement initiatives.
Partners with leaders to evaluate, develop, improve, and sustain processes, systems, and action plans.
Monitors progress of project milestones.
Implements and maintains a tracking and notification system, ensuring accurate and timely follow-up.
Identifies relevant performance data, assists with data collection, and speaks to what information is providing.
Facilitates groups and committees to promote intra/interdepartmental performance improvement activities to resolve intra/interdepartmental issues.
Assists in the maintenance and organization of quality management and other records and committee minutes.
Perform activities/assignments related to submission of bi-annual Governing Body reporting for the hospital.
May be required to act on behalf of the Director of Quality Management as delegated.
Assist with management and coordination of all aspects of the TONHC's Quality Management program and develop policies, goals, and objectives as needed.
Contribute to a team effort.
Performs other job-related duties as assigned.
Knowledge, Skills, and Abilities:
Knowledge of Tohono O'odham traditions, language, history, geography, and culture.
Knowledge of applicable federal, state, tribal laws, regulations, and requirements.
Knowledge of supervisory skills and leadership ability.
Knowledge of improvement tools and methodologies.
Possess computer-related skills.
Knowledge of TONHC objectives and initiatives.
Knowledge and skill with electronic health record (EHR) and Resource Patient Management System (RPMS) database.
Knowledge and ability to teach and communicate effectively with the various TONHC departments to implement standards and change.
Knowledge of risk management and safety principles related to health care institutions and regulations enforced by TJC, CMS, OSHA, HCFA, APIC, and other specific hospital departmental rules and regulations that protect patients and staff working within those departments.
Knowledge of disease-specific processes, therapeutic interventions to determine the severity of deficiencies.
Knowledge of current research methods, including statistical compilation and interpretation to participate in epidemiological surveys, field investigations, and research.
Skills advanced in Microsoft Office and project management software.
Ability to organize and multitask.
Ability to comprehend and apply principles of statistical theory.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret and deal with several abstract and concrete variables.
Ability to work with groups to teach and assist in initiation PI projects.
Ability to effectively present information and respond to inquiries or complaints.
Ability to maintain privileged, confidential information.
Ability to work extended hours and various work schedules.
Ability to work independently and meet strict timelines.
Ability to operate company vehicles.
Minimum Qualifications:
Bachelor's degree in a healthcare-related field such as Nursing, Quality Assurance with Healthcare focus, Project Management or Statistics.
Three (3) years of experience in a hospital-related health care setting is required.
Licenses, Certifications, Special Requirements:
Master's Degree in health care related field such as Nursing, Quality Assurance with Healthcare focus, Project Management or Statistics or certification in Performance Improvement Specialist for complete performance level.
Two years of experience at the Improvement Specialist II level or demonstrated proficiency as an Improvement Specialist preferred.
Upon recommendation for hire, a criminal background and a National FBI fingerprint check are required to determine suitability for employment, including a 39-month driving record.
May require possessing and maintaining a valid driver's license (no DUIs or major traffic citations within the last three years).
If required, must meet the Tohono O'odham Nation tribal employer's insurance requirements to receive a driver's permit to operate program vehicles.
Based on the department's needs, incumbents may be required to demonstrate fluency in both the Tohono O'odham language and English as a condition of employment.
Testability Analyst (Temp)
Operations analyst job in Tucson, AZ
Country: United States of America Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
L Clearance
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
Test Systems Engineering Team is seeking a temporary Senior Electrical Engineer on our Testability team. As a member of the Testability Engineering team, you will assist with the development of Test Requirements and master test lists for products ranging from individual CCAs up to Guidance Sections and All-Up Rounds (full missiles). You will also be tasked with performing Testability Analyses to verify adequate test coverage
You must be a systems thinker, able to master interactions and impacts of decisions at the next level up from your immediate project. Proper requirements management and traceability is critical for leveraging future reuse of Test Equipment network (TEn) requirements and models. Basic knowledge of system architecture allows better support for test strategies. This temporary position will be dedicated to helping established missile programs refine their test approach to maximize test efficiency. The assignment length may vary but is anticipated for twelve to eighteen months.
What You Will Do
* Develop test processes, test requirements, functional decompositions, interface modeling, and Embedded/Built-In Test recommendations
* Evaluate schematics and system testability to make design and test recommendations for fault isolation and test access
* Perform supplier assessments by analyzing black box models and third-party documentation, including Failure Mode Effects and Criticality Analysis (FMECA)
* Collaborate across all engineering teams to define, design, and document Test Equipment network (TEn) capabilities and requirements with an eye towards how prime hardware should be tested at different levels
* Manage schedules and resources to meet assigned milestones
Qualifications You Must Have
* Typically requires A University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience
* Experience in test systems requirements definition
* Experience reading and understanding electrical schematics
* Experience using DSI eXpress Testability modeling software
* The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
Qualifications We Prefer
* Experience with Electro-Optical or RF systems
* Experience with Systems Engineering standard views such as Block Definition Diagrams, Context Diagrams, Sequence Diagrams
* Working knowledge of Test Systems design, development, integration and verification activities across the product lifecycle
* Experience analyzing circuit cards, to include schematic capture, layout, and manufacturing techniques
* Experience in developing Test Requirements Documents, or using Requirements Management tools such as DOORS
What We Offer
* Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
Please consider the following role type definition as you apply for this role.
* Remote: Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed.
*
This is a temporary position of an undetermined length.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is - . The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Auto-ApplyAviation Warranty and Invoicing Analyst
Operations analyst job in Tucson, AZ
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
What are your contributions to the team?
Adhere to General Work Requirements
Review and analyze sales proposal to ensure that commitments for flat rates, special incentives, requirements for prepayments, early signing bonuses or any other special considerations are reflected in the invoice to the Customer and ensure Customer Project Manager is aware when necessary
Review and analyze service order discrepancies and corrective actions in SAP ensuring that work performed is adequately described to adjudicate warranty and special programs
Review and identify any labor, material, or outside service issues on work order (for example, cost/sell discrepancies, rates, discounts, cores returned, freight, and fuel) to ensure accurate billing to customer
Prepare fiscal summary and reports concerning work packages to identify margin performance on service(s) performed
Review preliminary invoices with Customer Project Manager to verify accuracy prior to sending to customer
Prepare final invoice for customer(s)
Complete process and administrative activities: electronic filing of invoice with OEM's for claims, complete work order tracking system updates and close the work order
Manage OEM invoice disputes and claims (from claim filing to resolving disputes and securing payments)
Support the research for end Customer disputed invoices including issue credits and additional billings
Monitor open and yet to be billed pipeline work orders
Adjudicate warranty programs for Bombardier
Interpret, adjudicate, prepare, and invoice Bombardier internal stakeholders and OEM(s) for service performed on customer aircraft for parts under warranty and for post warranty programs (ex. Smart Parts, Honeywell, Pratt & Whitney, and Rolls Royce)
Verify and report on customer information for example, credit limit, warranties, and extended warranty programs
Monitor open projects yet to be billed (WIP report)
Adjudicate Bombardier warranty program with customer
Interpret, prepare, and invoice Bombardier and vendors for service performed on customer aircraft and parts under warranty and post warranty programs, for example, Smart Parts, JSSI, Honeywell, Pratt & Whitney, and Rolls Royce
Process complex work packages involving, for example, multiple payers, multiple warranty programs, complex vendor warranty programs (Rolls Royce, Pratt & Whitney, Honeywell)
Prioritize, schedule, and coordinate workload and make job assignments for employees in assigned area
Provide guidance, mentoring, training, and expertise to employees in assigned area to promote acquisition of job proficiency and performance improvement for day-to-day assignments
Monitor sustaining activities, projects, and levels of customer service (e.g., performance metrics) for assigned area and report status, issues, and risks to immediate supervisor on a scheduled basis
How to thrive in this role?
You have a minimum of 2 years of experience in invoicing with SAP.
You have a minimum of 2 years of experience in aviation parts, maintenance, or aviation invoicing.
You have thorough knowledge of invoicing modules in SAP.
You have a working knowledge of aviation vocabulary.
You have thorough knowledge of vendor warranty and post warranty programs.
You have thorough knowledge of aircraft maintenance process.
You have computer skills necessary to operate word processing, spreadsheet, database, email, and web-based applications.
You have planning and organizational skills necessary to prioritize and coordinate workload within a multiple project setting.
You have strong interpersonal skills necessary to develop and maintain effective working relationships with sales team, customers, peers, management, and other departments.
Lighting Analyst I
Operations analyst job in Tucson, AZ
About Us
At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector.
We believe in growth-not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow.
Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success.
Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At ENFRA, stability, innovation, and growth are more than just values-they are the pillars of our continued success.
Overview
The Lighting Analyst I is to perform duties as assigned to complete the lighting system survey and support the design of lighting retrofits.
Responsibilities
• Become proficient in ENFRA's lighting survey process and tools .
• Research and analyze site requirements.
• Accompanies the survey team to complete on site surveys of the lighting systems to determine existing facility and lighting fixture conditions.
• Accurately read labels, job site maps/directions, drawings, manuals and written instructions.
• Download and review all data collected during survey.
• Assist with the preparation of excel documentation for existing facility conditions based on existing lighting fixture lamp types and controls evaluated on site.
• Develop initial recommended retrofit replacements for existing lighting fixtures and controls.
• Prepare detailed lighting models to calculate existing lighting power densities and annual energy costs.
• Assist with detailed lighting models to calculate proposed lighting power densities and annual energy costs.
• Assist with estimated annual energy savings, annual maintenance savings, project costs, and simple payback.
• Prepare full lighting narratives to detail the proposed scopes of work.
• Review product submittals, pricing, or any other documentation submitted by partners on projects to support lighting energy models.
• Actively attend in-house and external training sessions to obtain knowledge in necessary technical areas.
• Participate in industry organizations and attend events, meetings, and activities.
• Hold the highest level of ethics regarding lighting auditing, retrofit solutions, and economic analysis.
• Uphold Company owner advocacy philosophy and organizational core values.
• Other duties as assigned.
Qualifications Required Education, Experience, and Qualifications
• Electrical design, electrical certification and/or lighting experience from a technical school or an applicable skilled trades program with 2 to 3 years of experience.
• Ability to communicate effectively verbally and in written format.
• Ability to use technology and apps for collecting and analyzing data.
• Ability to access, evaluate, and report hazardous site conditions.
• Ability to manage time effectively and work independently to meet deadlines.
• Detail oriented and willing to tackle various ongoing projects in a fast-paced environment.
Preferred Education, Experience, and Qualifications
• Electrical Apprentice.
• Lighting Certification (LC) from NCQLP.
• Certified Lighting Efficiency Professional (CLEP).
• Certified Lighting Management Consultant (CLMC).
Travel Requirements
• A valid driver's license that meets standards set by the REAL ID Act of 2005 is required.
• In- and out-of-state travel is required.
• Travel should not exceed more than 25-50% of overall work time.
Physical/Work Environment Requirements
• Ability to walk five to six miles per day for multiple days while in the field.
• Ability to grasp, hear, manipulate items with fingers, including electronic devices and keyboards.
• Ability to lift and carry required equipment not exceeding 40 lbs for an extended period.
• Ability to reach overhead extending arms with hands higher than the head.
• Ability to balance, kneel, crawl, lift, push, reach, stoop, and climb.
• Ability to work in all elements, depending on job location, time of year, heat, cold, rain or snow.
ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.
Auto-ApplyProvider Operations Coordinator - Tucson, AZ
Operations analyst job in Tucson, AZ
People. Passion. Purpose. At P3 Health Partners, our promise is to guide our communities to better health, unburden clinicians, align incentives and engage patients. We are a physician-led organization relentless in our mission to overcome all obstacles by positively disrupting the business of health care, transforming it from sickness care into wellness guidance.
We are looking for a Provider Operations Coordinator. If you are passionate about your work; eager to have fun; and motivated to be part of a fast-growing organization in Arizona then you should consider joining our team.
* Must be able to travel throughout Pima County.
Overall Purpose
The Provider Operations Coordinator (POC) role combines responsibilities of managing operational support initiatives while overseeing special projects, with a focus on supporting HEDIS quality gap closures, Risk Adjustment activities, and provider engagement. This multifaceted position requires daily problem-solving, meticulous tracking, and coordination across departments to meet varying and changing requirements. The POC will oversee assigned affiliate groups, providing operational support to clinics to achieve their goals, which may include engaging with internal and external stakeholders with in-person and telephonic outreach to patients for education and engagement on preventative screenings, medication adherence, and follow-up with primary care providers. This position, depending on experience and education, may directly interact with patients to complete tasks for quality gap closure.
Roles and Responsibilities
* Build and maintain effective relationships with assigned Affiliate groups to achieve goals and key initiatives. Serve as a liaison between the Affiliate groups and P3 local, regional, and national departments to provide a seamless point of contact.
* Advises and supports affiliate practices as needed with quality (HEDIS/HOS) gaps and conditional documentation by outreach, chart data mining / audits, claims surveillance, quality events (i.e., diabetic eye screening), educating practice employees, etc. Responsible for reviewing data collected to confirm gaps in care are captured.
* Works with the affiliate practices on prioritizing patient outreach and assists affiliate practices with patient outreach and coordinating scheduling new and establish patients outreaching and scheduling patients for visits by finding appointment dates/times that meet patient needs and availability.
* Partners with assigned groups and other P3 departments to manage high / rising risk patients by actively ensuring coordination of care across all healthcare services provided to the patient (hospital discharge, hospice, MRA, Care Management, Referrals, Quality, etc.)
* Assists in CSR/IDT/JOC meeting preparation and participate in meetings as requested.
* Conducts data entry and maintain appropriate documentation and tracking for quality initiatives.
* Educates patients and affiliates on preventative screenings that are being scheduled/performed and the reason for performing them.
* Depending on education and experience - conduct in home HEDIS gap closure for select measures such as blood pressures, diabetic eye exams, point of care hemoglobin a1c testing, distribution of colorectal screening kits.
* Other duties as assigned.
Knowledge, Skills, and Abilities
* Excellent interpersonal, rapport/trust building, and communication skills with patients, providers, internal and external stakeholders.
* Excellent organizational and time management skills.
* Strong analytical, critical thinking, and problem-solving skills.
* Ability to present information and obtain buy-in on recommendations.
* Ability to handle a fast-paced environment and prioritize tasks based on importance.
* Ability to work independently or as part of a team.
* Dedication to maintaining the confidentiality of all patient records.
* Knowledge of vital signs and other clinical skills related to direct patient care for quality gap closure.
Education and Experience
* High school diploma/GED required, associate degree in related field or equivalent experience preferred.
* 2+ years experience in healthcare-related fields required, clinical health care related experience, managed care, or Healthplan experience strongly preferred.
* Experience with Microsoft Word, Excel, Power Point, Outlook and general office equipment such as copier, fax machine, required.
* Experience in Electronic Health Records required.
* Medical Assistant Certification or experience as a Pharmacy Tech, Radiology Tech, Lab Tech or similar strongly preferred.
* Experience with data mining preferred.
* Medical terminology knowledge required, experience with CPT II codes preferred.
* Current CPR Certification preferred.
Work Conditions
* Availability to travel within assigned region and work from multiple providers offices up to 90% of work schedule.
* Must have a valid driver's license, safe driving record, and able to furnish reliable transportation.
Physical Requirements
* The work environment consists of exposure to physical conditions typical of a normal office environment. Most of the job is performed while sitting and talking/listening on the phone, although the work may require occasional standing or walking and/or the lifting and carrying of small objects up to 25 pounds.
Pay Range - $22-25/hr