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Operations analyst jobs in Tuscaloosa, AL - 237 jobs

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  • Operations Analyst

    Pangeatwo 3.6company rating

    Operations analyst job in Homewood, AL

    $65,000 - $80,000 Birmingham, AL This Operations Analyst role is ideal for someone who's eager to apply their analytical skills and grow within a collaborative, data-driven environment. You'll work closely with regional teams to enhance operational processes, monitor performance, and support strategic initiatives across multiple locations. What You'll Do: Use tools like Power BI, Planful, and SQL (training provided as needed) to analyze financial and operational data from multiple hospital sites. Collaborate with cross-functional teams-including Finance, Operations, Marketing, and Procurement-to support the implementation of strategic initiatives. Provide field leadership teams with data insights and recommendations that support decision-making and drive performance. Identify trends and opportunities using data from a variety of sources, contributing to scalable improvements across the organization. Assist in developing dashboards, reports, and predictive tools that enhance response time and efficiency. What We're Looking For: Bachelor's degree in Finance, Analytics, Data Science, Business, or a related field. Up to 1 year of relevant experience through work, internships, or academic projects; experience in healthcare, retail, or other multi-location industries is a plus. Strong analytical and problem-solving skills with the ability to interpret data and communicate findings clearly. Ability to manage multiple priorities with attention to detail and a proactive mindset. Proficiency in Microsoft Office; familiarity with tools like Power BI, SQL, or Excel modeling is a plus. Effective communication and collaboration skills to work with various teams and departments. This position requires US Citizenship or Green Card as the client is not able to provide sponsorship. At our clients' request, only individuals with required experience will be considered. Please note - if you have recently submitted your resume to PangeaTwo posting, your qualifications will be considered for other open opportunities. Your resume will never be submitted to a client without your prior knowledge and consent to do so. Ind123
    $65k-80k yearly 2d ago
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  • School Bus Operations Coordinator

    Alabama Department of Education 4.1company rating

    Operations analyst job in Birmingham, AL

    Responsible for the safe and efficient operation of the transportation program in a school district. The work involves supervising the daily operations of the drivers and school buses for the school district. DUTIES AND RESPONSIBILITIES: Select drivers to be interviewed and recommended for employment Ensure drivers and substitutes bus drivers are trained, certified, and available to meet requirements Supervises school bus drivers Assists with developing bus routes and schedules Assists with the planning of training programs for drivers; administers the driver training program, maintains driver qualifications, and training records Assists with the planning of safety programs for students and drivers, administers the student and driver safety program, and maintains safety records Ensures drivers perform required daily bus inspections and cleanups, and that buses are washed Ensures drivers maintain proper order on their buses and drivers us communication devices properly Ensures drivers report bus mechanical problems to the shop staff in the appropriate manner Ensures drivers keep accurate daily and monthly bus usage records Helps to resolve complaints from principals, parents, student drivers, and others. Gather data and prepare reports for the State Department of Education Helps to reroute buses when planned schedules cannot be met Assists with the inspection of routes before buses depart the terminal during bad weather Knowledge of computer programs to maintain files, training records, driver qualifications, safety records, and other records Ensures bus evacuation drills are conducted properly and maintain documentation of drills completed Drives school buses when driver shortages occur Assists with establishing operating procedures for drivers to follow Coordinates attendance of drivers at initial and annual State of Alabama driver training sessions Investigates driving records of driver applicants. Reports any traffic or arrest history or new occurrences Ensures school bus accidents are properly investigated, reported, and documented Coordinates student discipline with bus drivers and campus personnel Ability to fill in for the Transportation Director when he/she is absent for conferences, vacations, etc. Review video footage from school buses when needed or requested QUALIFICATIONS: High School diploma or equivalent required. Bachelor's degree from an accredited institution preferred Valid Alabama Driver's License with willingness to obtain a CDL (Class "B" Commercial Driver's License with "P" and "S" endorsements), and Alabama School Bus Driver Certification within 6 months Minimum of 2 years successful experience as a supervisor in school transportation Proficient with Microsoft Office products. Experience with Transfinder products preferred Ability to relate and communicate with people in an effective and courteous manner Experience and/or training in performing administrative and management functions, preferably in the area of school transportation Knowledge of Birmingham/Jefferson County geography, and names and locations of schools and streets preferred. The ability to relate knowledge to routing of buses required Must meet and maintain standards required by city vehicle insurance policy Ability to demonstrate a high level of service delivery to ensure customer satisfaction Ability to develop and follow detailed procedures, and ensure accuracy in documentation of data Analytic and problem-solving skills with the ability to understand and perform data analysis SUCH ALTERNATIVES TO THE ABOVE QUALIFICATIONS AS THE BOARD MAY REQUIRE. Duty Days 240 Reports To Director of Transportation Salary Range: From/To Classified Salary Schedule 14-4 ($62,316 - $80,951) Job Attachment View Attachment The State does not discriminate on the basis of age, race, color, sex, sexual orientation, religious preference, marital status, disability, national origin, or any other reason prohibited by state or federal law. Employees of the District are required to comply with the provisions of Title VII of the Civil Rights Act and Title IX of the 1972 Educational Amendments. Alabama school boards are required by state law to verify the employment eligibility of newly hired employees by using the federal E-Verify program. New employees are required to provide a Social Security number, an unexpired identity document that contains a photograph, and other acceptable documents that establish employment eligibility. In addition to determining whether a new hire is authorized to work in the United States, E-Verify will confirm that the employee's name and Social Security number match. Use of any published data or content on this web site is prohibited without the written consent of the Alabama State Department of Education.
    $62.3k-81k yearly 8d ago
  • School Bus Operations Coordinator

    Birmingham City Schools 3.9company rating

    Operations analyst job in Birmingham, AL

    Responsible for the safe and efficient operation of the transportation program in a school district. The work involves supervising the daily operations of the drivers and school buses for the school district. DUTIES AND RESPONSIBILITIES: Select drivers to be interviewed and recommended for employment Ensure drivers and substitutes bus drivers are trained, certified, and available to meet requirements Supervises school bus drivers Assists with developing bus routes and schedules Assists with the planning of training programs for drivers; administers the driver training program, maintains driver qualifications, and training records Assists with the planning of safety programs for students and drivers, administers the student and driver safety program, and maintains safety records Ensures drivers perform required daily bus inspections and cleanups, and that buses are washed Ensures drivers maintain proper order on their buses and drivers us communication devices properly Ensures drivers report bus mechanical problems to the shop staff in the appropriate manner Ensures drivers keep accurate daily and monthly bus usage records Helps to resolve complaints from principals, parents, student drivers, and others. Gather data and prepare reports for the State Department of Education Helps to reroute buses when planned schedules cannot be met Assists with the inspection of routes before buses depart the terminal during bad weather Knowledge of computer programs to maintain files, training records, driver qualifications, safety records, and other records Ensures bus evacuation drills are conducted properly and maintain documentation of drills completed Drives school buses when driver shortages occur Assists with establishing operating procedures for drivers to follow Coordinates attendance of drivers at initial and annual State of Alabama driver training sessions Investigates driving records of driver applicants. Reports any traffic or arrest history or new occurrences Ensures school bus accidents are properly investigated, reported, and documented Coordinates student discipline with bus drivers and campus personnel Ability to fill in for the Transportation Director when he/she is absent for conferences, vacations, etc. Review video footage from school buses when needed or requested QUALIFICATIONS: High School diploma or equivalent required. Bachelor's degree from an accredited institution preferred Valid Alabama Driver's License with willingness to obtain a CDL (Class "B" Commercial Driver's License with "P" and "S" endorsements), and Alabama School Bus Driver Certification within 6 months Minimum of 2 years successful experience as a supervisor in school transportation Proficient with Microsoft Office products. Experience with Transfinder products preferred Ability to relate and communicate with people in an effective and courteous manner Experience and/or training in performing administrative and management functions, preferably in the area of school transportation Knowledge of Birmingham/Jefferson County geography, and names and locations of schools and streets preferred. The ability to relate knowledge to routing of buses required Must meet and maintain standards required by city vehicle insurance policy Ability to demonstrate a high level of service delivery to ensure customer satisfaction Ability to develop and follow detailed procedures, and ensure accuracy in documentation of data Analytic and problem-solving skills with the ability to understand and perform data analysis *SUCH ALTERNATIVES TO THE ABOVE QUALIFICATIONS AS THE BOARD MAY REQUIRE. Duty Days 240 Reports To Director of Transportation Salary Range: From/To Classified Salary Schedule 14-4 ($62,316 - $80,951) Job Attachment View Attachment
    $62.3k-81k yearly 8d ago
  • Junior Analyst

    Calculated Hire

    Operations analyst job in Birmingham, AL

    Costing Analyst - PIM Full Time Role, Hybrid Birmingham, Alabama Under close supervision, the Costing Analyst executes a structured approach to the collection, creation, and maintenance of master product data through product information management. This role is responsible for the integrity of the organization's master product data systems. JOB DUTIES Creates, reviews, and approves product master change requests to ensure accuracy of data attributes. Manages data requests in support of business processes, new product sales initiatives, and mergers & acquisitions. Drives excellence and ensures continuous improvement in quality of data through cleansing and best practices for data construction. Provides input into the development of product information management data collection templates. Works collaboratively as a data steward within teams to ensure clear understanding of business requirements that are managed in concert with product information management data. Identifies opportunities to gain efficiencies, automate, and improve data quality. Partners with cross functional stakeholders to support business needs. Performs other duties as assigned. EDUCATION & EXPERIENCE Typically requires a bachelor's degree in business, operations, marketing, or a related field and zero (0) to two (2) years of related experience or an equivalent combination of education and experience. KNOWLEDGE, SKILLS, ABILITIES Ability to work in a team environment. Strong Microsoft Office skills (Word, Excel, PowerPoint, Outlook), especially Excel Excellent written, verbal, and interpersonal communication skills. Desire to understand how things work and provide ideas for improvement. Strong analytical problem-solving skills. Knowledge of workflow management techniques such as Lean Six Sigma, Kanban, etc. Experience with product information management tools (Stibo, Salsify, in River, Oracle, etc). Experience with data BI tools (Tableau, Power BI, Qlik, etc.). Positive attitude. BI Experience is preferred. (ie Tableau, Qlik)
    $48k-74k yearly est. 4d ago
  • Title Analyst

    Sterling Search Partners

    Operations analyst job in Birmingham, AL

    Sterling Search Partners is seeking a detail-oriented Title Analyst for a reputable local law firm. This full-time, in-office role focuses on reviewing, analyzing, and curing title defects to support legal and client needs. The ideal candidate will have a strong understanding of title documents, the ability to work efficiently in a fast-paced environment, and excellent computer skills. Key Responsibilities: Review and analyze title reports and related title documents Identify, research, and assist in curing title defects Communicate title status updates and findings to clients through client-managed systems (not email) Accurately process a high volume of files while meeting turnaround expectations Navigate multiple systems and work across 2-3 computer screens simultaneously Maintain organized and thorough documentation of title issues and resolutions Qualifications: Experience reviewing and analyzing title documents preferred Strong understanding of title defects and curative processes Excellent computer skills and comfort working within client portals and systems Ability to process information quickly and accurately Strong communication skills, particularly in conveying technical information clearly Detail-oriented with strong organizational skills Ability to work independently in an in-office setting
    $58k-81k yearly est. 3d ago
  • Coding Operations Analyst

    Dchsystem

    Operations analyst job in Tuscaloosa, AL

    Serves as a primary resource for technology/applications planning, management, and support. Provides technical support to all coding systems and those systems that interface with coding. Analyzes data and presents in Excel spreadsheets for monitoring quality and productivity. Provides support to the Coding Manager to assist in the management of daily coding operations. Prepares reports for Manager to trend issues identified and resolutions achieved or where Managerial support is required. Sets up all coding meetings utilizing webinar access for remote coders and prepares and instructs educational meetings on processes and systems. Monitors query process to assure timeliness of query submission and return. Responsibilities Assists with development, implementation, and planning for technology consistent with customer requirements and industry standards. Develops policies and procedures related to the use, management, and support of assigned applications. Serves as a departmental and customer training resource and mentors new employees. Serves as a primary resource or project leader for HIM system related projects with focus on planning, management, and support of these projects. Assists with computer system maintenance and installation of hardware and software; responsible for the management of coding systems. Consults with other departments and advises on software, interfaces and network design. Knowledge of CAC system. Assists with CAC problem solving and maintenance. Assists and advises the IT department with Meditech programs, interfaces and other projects. Maintains the Meditech coding dictionaries. Use of SQL to pull data to create custom reports. Coordinates with coding manager and director for standard operating procedures and guidelines. Works closely with manager and supervisors, OP departments, and patient access to resolve any documentation issues to ensure accounts are coded and final-billed in accordance within mandated timeframes. Identifies any issues related to training for processes or system needs for the coding staffs and prepares necessary documentation and presentation information. Uses Microsoft applications to track productivity, identify and monitor trends. Provides feedback and recommendations on issues identified. Uses “GotoMeeting” or similar service to establish webinars for coding meetings as well as departmental meetings to include remote coders. Enters productivity and quality stats in Excel on a biweekly basis or as needed and provides report to Coding Manager with identification of issues that need to be addressed or trends that may be of concern. Serves as system administrator for the CAC system, reporting problems and following until resolution. Some minor OP coding as necessary. Participates in and practices lean management principles and processes. DCH Standards: Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. Performs compliance requirements as outlined in the Employee Handbook Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self. Requires use of electronic mail, time and attendance software, learning management software and intranet. Must adhere to all DCH Health System policies and procedures. All other duties as assigned. Qualifications Bachelor's degree, HIM experience preferred. Credentialed as a 3M 360 Encompass Certified System Administrator or this credential to be achieved within 6 months of date of hire. Excellent written and verbal communication skills with the ability to make formal presentations required. Possesses excellent personal computer skills with experience in hospital or clinic applications. Must be detail oriented, self-motivated and have the ability to stay focused on tasks for extended periods of time. Microsoft Excel, PowerPoint and Word experience required. Must be efficient in the use of all office equipment, such as printers, computers, fax machines, scanners and microfilm reader/printers, etc. Must be able to prepare and present educational in-services in front of a group of individuals. Good organizational and presentation skills. Heavy involvement with IT to resolve issues related to coding computer systems. Must be able to read, write legibly, speak and comprehend English. WORKING CONDITIONS WORK CONTEXT Requires the ability to work 8 hours quietly at a computer screen and keyboard/mouse. Must be able to meet deadlines as assigned. Requires the ability to withstand pressures of constant deadlines, audits, educational demands and changing healthcare environment. Must be able to communicate and mitigate situations with angry or dissatisfied people. Must have ability to accept criticism and to deal calmly and effectively in high stress situations. Must be able to communicate both verbally and in writing on a daily basis. Must be able to lead and participate in groups. May be required to make presentations to groups on a frequent basis. Must be able to adapt to changes in work area as assigned. Displays a willingness to take on responsibilities and challenges. Ability to maintain confidentiality. PHYSICAL FACTORS Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation. This job is considered light work. Must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. This job involves standing, walking, sitting, stooping, pushing, pulling, and crouching. Ability to lift up to 20 pounds occasionally and 10 pounds frequently. Must have good dexterity Should be able to reach and extend arms in any direction.
    $43k-65k yearly est. Auto-Apply 10d ago
  • Analyst - Reporting

    Maximus 4.3company rating

    Operations analyst job in Birmingham, AL

    Description & Requirements Maximus is hiring a remote Analyst - Reporting to support the General Services Administration in a consolidated contact center environment handling interactions for multiple federal agencies. The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data. This is a fully remote role. *Position is contingent upon contract award* Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Home Office Requirements: - Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to ****************** - Minimum 5mpbs upload speed - Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router - Private and secure work area and adequate power source - Must currently and permanently reside in the Continental US Essential Duties and Responsibilities: - Responsible for database administration, data consolidation, data analysis and management reporting. - Design database reports based on the requestor's requirements in support of key business strategies. - Perform queries, data extraction, manipulation, and analysis to provide reporting solutions. - Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components. - Create user guides and train on use of database reports, as necessary. Minimum Requirements - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. - U.S. Citizenship and ability to pass a security clearance - 2+ years of specific experience performing data analytics within a call center environment - Experience with Microsoft Power Platform preferred - Experience with MicroStrategy preferred - Ability to quickly learn and adapt to new technologies - Strong attention to detail - Strong critical thinking and problem-solving skills Tools & Technologies: - SKPI / MicroStrategy - Performance metrics and KPI tracking - Amazon Connect - Contact Center Telephony Platform - Microsoft Excel - Standard spreadsheet application - Power BI - Data visualization and dashboard development - Power Apps - Build apps for convenient data entry by Supervisors - Power Automate - Automate daily operational workflows Home Office Requirements: - Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to ****************** - Minimum 5mpbs upload speed - Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router - Private and secure work area and adequate power source - Must currently and permanently reside in the Continental US EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 44,800.00 Maximum Salary $ 69,400.00
    $57k-79k yearly est. Easy Apply 8d ago
  • Intern, Sales Operations

    Steris 4.5company rating

    Operations analyst job in Birmingham, AL

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. The Intern, Sales Operations will support the STERIS Reprocessing SPD team to make an impact on our Mobile and Modular portfolio. In this dynamic role, you'll dive into data analytics, project management, and process improvement initiatives that shape the future of our products. You'll collaborate across business units to uncover insights, identify product gaps, and recommend strategic solutions that elevate the customer experience. From analyzing domestic and international portfolios to exploring key partnerships, you'll play a vital role in driving innovation and delivering excellence. Key Internship Info: • Dates: Summer 2026 (May-August) • Location: Birmingham, AL • Work Environment: Onsite in Birmingham, AL with up to 20% travel What You'll Do as a Sales Operations Intern: • Coordinate with business leaders and key stakeholders to learn the business and identify and document STERIS and Customer needs. • Collaborate with manager to identify potential solutions to business problems. • Develop and utilize reporting tools. Improve visibility into key metrics and trends to facilitate informed business decisions. • Prepare and present business cases for potential solutions. • Educate key stakeholders on industry trends and portfolio gaps identified through previous university education and professional experiences. • Present summarized insights and feedback to leadership to demonstrate progress and accomplishments. The Experience, Skills, and Abilities Needed: Required: • A four-year degree in Health Administration or a related field is required. • Must be pursuing a Master's degree in Health Administration or a related field. • Working experience with all Microsoft programs, and knowledge of spreadsheet software and word processing software. Ability to learn CRM, Tableau, and other systems. Other: • Strong analytical and problem-solving capabilities • Able to work independently along with all levels of an organization and influence cross-functional teams • Strong decision-making skills, including understanding how decisions impact the business • Must be organized and able to prioritize workload. • Strong interpersonal and communication skills. • Ability to work in a multi-task, deadline-driven environment. • Must be flexible, work well in a team, and thrive in a complex operating environment with fast-changing priorities or ambiguous challenges • Must be a self-starter, resourceful, creative, analytical, and detail oriented. Pay rate for this opportunity is $21.80. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
    $21.8 hourly 60d+ ago
  • External Reporting Analyst

    Firstbank 4.6company rating

    Operations analyst job in Birmingham, AL

    Description This position can be located in either our downtown Nashville, TN office of our downtown Birmingham, AL office. The External Financial Reporting Analyst is responsible for assisting in the preparation of all external financial reporting materials filed with various regulators, including the SEC and the FDIC.Essential Duties and Responsibilities: Assist with the preparation and filing of all external financial reporting with the SEC including Forms 10-K, 10-Q, and 8-K, and other SEC filings as necessary Prepare financial statement disclosures, ensuring they are supported with clear and well-organized documentation including financial calculations and analyses Support the preparation of regulatory, call report, earnings releases, and various internal reports Conduct research on reporting requirements, accounting standards, and recommend accounting treatment for various transactions Support the review of all external financial reports by the finance and accounting team, senior management, and the external auditors, providing supporting documentation as required and promptly addressing any questions or issues Work in SharePoint to roll forward reporting calendar, documents and request lists Coordinates with auditors and other third parties to provide request items from various sources internally Manages internal request list for SEC filings, earnings releases and regulatory reporting Assists in the preparation of the monthly financial reporting package Experience working in FDICIA or SOX control environment Ability to do ad hoc reporting Qualifications:Education and/or Experience: Bachelor's degree in Accounting CPA or CPA eligible and pursuing 3-4 years of experience in public accounting or SEC reporting experience Knowledge of U.S. Generally Accepted Accounting Principles (GAAP) Experience preparing financial statements and disclosures for financial institutions Experience working with publicly traded financial institutions Skills and Abilities: Proficiency in Microsoft Excel and other Microsoft Office tools Experience working with WDesk is a plus Self-sufficient, highly organized and superb time management skills Excellent communication and interpersonal skills, comfortable interfacing with people from different levels and functions in the organization Team player who is able to operate effectively and work collaboratively in a fast paced, changing environment FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.
    $59k-79k yearly est. Auto-Apply 45d ago
  • Template Analyst I - Capacity Management

    Uahsf

    Operations analyst job in Birmingham, AL

    Schedule: Monday-Friday 8a-5p Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally. The Template Analyst I is responsible for maintaining provider template design through Daily edits by closing, opening, and modifying provider schedules and configuration of switches and freezing/thawing rules in the GE Centricity (IDX) scheduling system. A fully trained staff member in this role will also be responsible for New Provider and simple master requests. The individual must be able to identify best practices for Daily template changes and proactively recommend efficient template design strategies to facilitate functional and effective patient flow through the medical practices. The role will cross-cover for other staff members in this same role during absences or other assignments. This is an entry-level position and typical duties include responsibility for working Daily edit requests from the Capacity Management Tool (CMT) and answering phone calls and emails with questions from others in the Health System. These tasks must be completed on time, with accuracy and an appropriate level of professionalism and customer service. A staff member in this role should have analytical skills, including problem solving, strategic thinking, organizational planning, and a demonstrated ability to use logic and deduction to identify and communicate template and schedule trends. Position Requirements: EDUCATION AND EXPERIENCE: High School diploma or equivalent with a minimum 2-3 years of appointment scheduling experience and/or provider daily template build experience. Employee must provide: • High speed internet access • Dedicated, secure and safe work space • Noise-free environment to take patient calls LICENSE, CERTIFICATION AND/OR REGISTRATION: Required: None TRAITS & SKILLS: Must be self-directed / self-motivated; must have excellent communication and possess outstanding customer service and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for one's own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer's perceived needs. UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.
    $50k-75k yearly est. 59d ago
  • Administrative Analyst 1 4P/334

    4P Consulting

    Operations analyst job in Birmingham, AL

    Client- Alabama Power Contract Duration- 6 Months The Administrative analyst supports large-scale utilities and construction projects by providing advanced administrative, organizational, and reporting functions. This role ensures compliance with Southern Company administrative, accounting, and regulatory standards while maintaining efficient project workflows and documentation. The position requires flexibility, professionalism, and the ability to manage multiple priorities in a fast-paced, dynamic environment. Key Responsibilities Safety & Compliance Promote and maintain a safe work environment in alignment with Southern Company safety culture. Ensure adherence to all administrative, accounting, and compliance procedures. Coordinate with Compliance and HR departments to support project team needs. Administrative & Project Support Process, track, and coordinate the completion of staff timesheets and procurement card reports. Organize and catalog key project documentation, including change notice request forms, summary of award forms, sole source forms, and records of decision. Serve as administrative owner for S:Drive and SharePoint project sites. Support records retention efforts for large-scale construction projects. Maintain office supplies, coordinate meetings/events, manage travel arrangements, and oversee office relocations. Reporting & Data Management Assist in the tabulation, tracking, and development of critical project statistics. Prepare and publish weekly and monthly project reports. Develop, update, and finalize monthly project status PowerPoint presentations. Track and manage project correspondence, ensuring proper logging and retention. Team Support & Flexibility Serve as a backup for executive administrators as needed. Respond quickly to emergent work requirements and shifting project priorities. Maintain a highly professional and responsive approach in all interactions with managers, staff, and stakeholders. Qualifications High school diploma or equivalent; Associate or Bachelor's degree preferred. 3+ years of administrative support experience, preferably in a utilities, construction, or engineering project environment. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) and SharePoint. Strong organizational skills with the ability to manage multiple priorities and deadlines. Excellent written and verbal communication skills. Ability to work independently and as part of a cross-functional project team. Flexible and adaptable to evolving project needs.
    $38k-59k yearly est. 60d+ ago
  • Sr. Denials Management Analyst

    Westerkamp Group, LLC

    Operations analyst job in Birmingham, AL

    Job DescriptionSalary: Join a Respected Birmingham Team. Drive Denial Resolution. Make a Local Impact. Westerkamp Group, LLC is aBirmingham-based Revenue Cycle Management (RCM)company helping hospitals across Alabama and the Southeast improve cash flow, reduce denials, and ensure accurate reimbursement. We are a trusted name in healthcare administration, built on a legacy of precision, transparency, and partnership. Were currently hiring aSenior Denials Management Analystto support a fast-growing hospital billing project. This on-site role is based at our Birmingham office at200 Century Park South, withfree parkingandflexible scheduling optionsto help you commute outside of peak traffic times. Its an opportunity to make a meaningful difference in hospital financial health and to grow your career in astable and respected local organization. Key Responsibilities Coordinate the Denial Management activities for Hospital Based denials from various government and third-party payers. Provide reporting support for standard monthly denial reporting and ad-hoc denial report requests. Develop a monthly Denial Management MOR report and present it in person to senior management (company and client) during the monthly client meeting. Analyze specific payer denials and recommend resolution. Communicate with the insurance follow-up team and the appeals team to recommend actions for specific denials. Contact insurance payers when appropriate to identify the true nature of the denials Identify underpayments on large balance claims and validate the correct reimbursement model that was used for payment. A broad understanding of complex revenue cycle management concepts and theories including reimbursement models (MS-DRG, APR-DRG, EAPGs, carveouts, fee schedule hierarchies), CMS Local Coverage Determinations and National Coverage Determinations, Medical Policies, General Medical Coding concepts, extensive understanding of UB-04 claim concepts, among others. Escalate complex denial issues to senior management with recommendations for further actions to resolve claim denial issues. Coordinate configuration updates in Epic related to denial classification and source/owning departments. Monitor payer denials for trends and new denial issues caused by changes in their authorization/pre-cert/notification/referral requirements. Qualifications 810 years of experience inhospital denial management or revenue cycle operations Bachelors degree required Strong working knowledge ofreimbursement models(MS-DRG, APR-DRG, EAPGs, fee schedules) and payer medical policy (LCD/NCD) Proficient in UB-04 billing, denial trends analysis, and Epic configuration updates Confident communicator with experience presenting data to senior leadership Proven ability to work independently, solve complex problems, and lead data-driven decisions What We Offer Competitive salary based on experience Performance-based bonus potential A professional, mission-driven team in our Birmingham office. Free on-site parkingandflexible start timesto help you avoid peak traffic Career growth within a respected, stable healthcare company Our Recruitment Process Qualified candidates will receive anemail invitation to complete a brief video interview. We value your time and aim to make the process smooth and flexible based on your availability. If you are unable to complete the video interview, please contact us to requestalternative interview options. Equal Opportunity & Accommodations Westerkamp Group, LLC, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, disability, age, veteran status, or any other legally protected status. If you need areasonable accommodationduring any stage of the application or interview process, please *************************** or call ************.
    $67k-99k yearly est. 10d ago
  • Application Analyst - Maximo

    Southern Company 4.5company rating

    Operations analyst job in Birmingham, AL

    The Application Analyst for SCM Applications will serve as a key member of the Supply Chain technology team with a primary focus on Inventory Management processes and technologies. The individual will be responsible for the support, design, configuration, and implementation of Maximo, EzMax Mobile, Priya, and Verusen to enhance SCM processes. The role requires an understanding of supply chain operations and the ability to translate business requirements into functional and technical specifications for the different technologies. Job Responsibilities & Duties: Design and architecture of SCM solutions, ensuring alignment with business objectives and SCM strategies Collaborate with stakeholders to understand business processes and requirements, translating them into functional designs for Maximo applications Testing of new functionalities, including the creation of test plans, test scripts, and coordination of user acceptance testing (UAT) Coordinate with Maximo Enablement team for clear hand offs of capabilities needing to be developed Build and maintain strategic partnerships within the Technology Organization, Supply Chain stakeholders (Gas, Nuclear, Generation, and Power Delivery), as well as the Enterprise Strategic Transformation Organization Understand and articulate the vision, goals, strategic initiatives and priorities of the Supply Chain Maximo Technology Organization and influence positive outcomes Coordinate and produce metrics for continuous improvement Participate in strategic teams including the Materials Inventory Management Governance Team, and the EzMax Mobile Governance Team Develop and maintain system documentation including functional specifications, configuration guides, and architecture diagram Stay current with the latest Maximo updates and industry trends, recommending upgrades or improvements when necessary Facilitate training sessions and workshops for end-users and SCM staff to ensure effective use of the Maximo system Education: BS or BA degree in Computer Science, Information Technology, Supply Chain Management, or related field Job Experience: Minimum of 3 years of experience with IBM Maximo, with a focus on Supply Chain Management Applications Proven track record of successful Maximo implementations and configurations Experience in Maximo MAS is highly desirable Proven track record of process documentation/flows Experience working with highly integrated software Skills and Competencies: Demonstrate Southern Company Core Values; Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance Strong record of seasoned judgement and decision-making Ability to build, maintain, and influence relationships at all levels and across all organizations Demonstrate ability to think and plan strategically; demonstrate innovative thinking Ability to prioritize and deal with multiple competing priorities Flexible, can work under stress with changing direction and minimal supervision Strong people skills Self-Motivated, takes initiative and removes obstacles for success Excellent organizational skills and attention to detail for self and others Experience managing communication, teamwork, consulting and influencing Strong Maximo background as well as business knowledge Strong understanding of the Software Development Lifecycle Process (SDLC) Proven SQL Skills Understanding of Agile and Waterfall Concepts Proven analytical abilities, problem-solving, planning, and project-management skills Strong knowledge of technology tools, processes and methods Strong understanding of supply chain processes and how they integrate with Maximo SCM modules
    $87k-107k yearly est. Auto-Apply 14d ago
  • Business Analyst, Highland Capital Brokerage

    Osaic

    Operations analyst job in Birmingham, AL

    Current Employees and Contractors Apply HereOsaic Careers Remote IT Opportunity in Insurance Industry Business Analyst, Highland Capital Brokerage Role Type: Full time Salary: $65,000 - $75,000 per year + annual bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: ******************************************** Summary: We currently have an opening for a Business Analyst at Highland Capital Brokerage. This position may be a remote position or work in one of our many brick-and-mortar offices throughout the country as a part of a highly collaborative team to hire top-quality insurance wholesalers. The Business Analyst role will lead an agile development team on providing a best-in-class digital experience for advisors. The role will be a key delivery point of contact and be involved in the strategic planning of the product and assist product management and customers make decisions about its direction. The role serves as a liaison between business stakeholders and the technical delivery team. Education Requirements: Bachelor's degree preferred, high school diploma (or equivalent) in combination with significant practical experience will be considered in lieu of degree. Minimum of high school diploma or equivalent is required. Responsibilities: Provide backlog management, iteration planning, and elaboration of user stories Work closely with Product Management to create and maintain a product backlog according to business value Lead Scrum ceremonies Gather feature requests, develop and maintain well planned backlog and roadmap Act as the key liaison among product, technology, and operations partners to define product strategies and vision to bring them on the journey of building the product Provide vision and direction on priorities to the agile delivery team Play an active role in mitigating issues and blockers to meet release and sprint goals Prepare and participate in sprint planning, iteration execution, demos, testing, and retrospectives Lead the team to refine, prioritize, and manage the backlog to achieve the goals and vision Identify and estimate anticipated work efforts based on priority using program increment (PI) and sprint planning Define and resolve dependencies, issues, and risks along with identification of impacted areas through team collaboration Basic Requirements: Minimum of 3-5 years of professional experience Experience working within an agile delivery team Ability to drive requirement definition and solution design Ability to identify technical impacts, recommend best practices, or alternatives Preferred Requirements: Licenses or certifications Current Employees and Contractors Apply Here
    $65k-75k yearly Auto-Apply 8d ago
  • Business Systems Analyst

    Balch & Bingham 4.4company rating

    Operations analyst job in Birmingham, AL

    Job Description The Business Systems Analyst provides daily support of production financial, HR and other various business systems including investigating and resolving more complex user questions and creating complex ad-hoc reports or queries in support of system functionality or user requirements. The Business Systems Analyst will implement enhancements to support business needs, system upgrades and “bug” fixes. The Analyst will partner with support groups to provide integrated system support for all day-to-day application and production issues. The Individual will provide post implementation support, enhancement, bug documentation and, as needed, prepare, coordinate, and assist with customer training as needed. Key Responsibilities: Manage and maintain the financial, HR, and other business systems application stacks as well as a collection of supporting applications and integration tools used by both the financial, HR and operational teams. Analyze user requirements, procedures, and problems in order to provide support and/or improve existing system applications and workflow processes. Provide 3rd level software support for the Help Desk involving the investigation and resolution of desktop software application problems that have been escalated. Collaborate with software vendors and consultants for software support and implementation. Develop and maintain technical documentation for both internal IT and end users. Plan and Execute systems application deployments, upgrades and patches and coordinate the rollout of these activities with other supporting IT team members. Maintain an understanding of a broad range of both business and legal processes and related systems. Qualifications: Outstanding interpersonal skills including client service, communication, writing, and presentation skills. Attention to detail and quality with an emphasis on change management planning. Ability to understand and develop complex business processes. Ability to work independently and on cross functional teams. Ability to interface with individuals of varying technical capabilities. Experience with financial management and/or time and billing systems preferred. Experience with legal specific platforms (Aderant Expert) is a plus. Experience with MSSQL, ETL processes, FTP automation, REST APIs, and other application integration technology preferred. Bachelor's degree in a technical field preferred. 3-5 years of experience in similar role preferred.
    $69k-90k yearly est. 21d ago
  • Epic Products Analyst

    Orlando Health 4.8company rating

    Operations analyst job in Homewood, AL

    Status: Full-Time Hours: Expected to work 8am-5pm CST roughly *On call required* At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities. Through our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our 27,000+ team members serve communities that span Florida's east to west coasts and beyond. ORLANDO HEALTH - BENEFITS & PERKS: All Inclusive Benefits (start day one) Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees. Forbes Recognizes Orlando Health as a Best-In-State Employer Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued. Employee-centric Orlando Health has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare Position Overview The Epic Products Analyst applies knowledge of healthcare operations to provide direct Epic application support across the Epic software development life cycle for the design, development, implementation, testing, updating, integration, and maintenance of system configuration, system setup, and application tables by analyzing user, system, and application needs, and evaluating alternative approaches to determine the best solution to meet the needs of the organization. Responsibilities Essential Functions • Attends meetings to review end-user performance, tracking and trending of issues, workflow problems, system capabilities, monitoring feedback, and potential system enhancement needs. • Performs workflow analysis, collects data, produces reports, and investigates issues in support of technical and business decision-making efforts associated with the Epic software. • Participates in change processes, content governance, and prioritization; implements approved new development, system enhancements, and releases. • Troubleshoots problems and responds to questions received from the Service Desk and end users in a timely manner. • Monitors system performance; troubleshoots and resolves application issues and system errors. • Participates in the evaluation and implementation of new module releases. • Identifies, analyzes, and recommends improvements and enhancements to operational processes and system automation. • Provides status reports and updates trackers for IT/CE and facility development projects, service line expansions, break/fixes, planned upgrades, and other aspects of the IT/CE program portfolio. • Collaborates with Business Relationship Management teams to analyze business operations, investigate end-user preferences, and incorporate informatics best practices when making build decisions. • Creates security classification templates to provide the appropriate level of access, while ensuring the protection of patient health information. • Designs, modifies, and implements testing processes including script development, recording test results, facilitating end-user testing, testing hardware, and maintaining test environments. • Coordinates and participates in application upgrades and changes. • Monitors and collaborates with stakeholders during the integration of interfaced applications to ensure that the build and maintenance of the system and patient data integrity are not negatively impacted. • Analyzes, designs, configures, tests, and evaluates new or changed clinical/business application functionality and workflows to meet enterprise requirements; manages master file changes for new features. • Collaborates with Cogito analysts and others as needed for Epic native reports and dashboards. • Provides information and support to Instructional Designers to facilitate training development. • Ensures interoperability between Epic applications and other supporting applications. • Communicates with vendors regarding technical issues with Epic integration. • Participates in the evaluation and selection of software product standards and services, as well as the design of standard and custom software configurations. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards. • Maintains compliance with all Orlando Health policies and procedures. Other Related Functions • Provides remote end-user support, including participation in on-call service rotations. • Performs other duties as assigned. Qualifications Education/Training Bachelor's degree in science, healthcare administration, business, computer science, information systems, informatics, or a related field. Associate's degree and two (2) years of directly related work experience may substitute for the Bachelor's degree. High school diploma or equivalent and four (4) years of directly related work experience may substitute for the Bachelor's degree. Licensure/Certification • Epic certification in the primary build application is required within six (6) months of appointment and must be maintained. Prefered EPIC Radiant or EPIC ClinDoc or Stork Certification Experience • Minimum of two (2) years of experience in a healthcare operations field (Acute/Post-acute Care, Ambulatory, Allied Health, or Revenue Cycle) is required. May substitute experience in a healthcare operations field with minimum of two (2) years of experience in an information technology field. • Exposure to or experience with Epic or other electronic health record software products is preferred.
    $66k-86k yearly est. Auto-Apply 8d ago
  • SCADA Analyst

    Rezult Group 4.1company rating

    Operations analyst job in Birmingham, AL

    Rezult Group continues to make great strides toward enhancing the technology services community nationwide. We are consistently looking for qualified professionals to join us in achieving success. Currently we are searching for two SCADA Analysts to fulfill an immediate contract-to-hire vacancy. This position is a Full-Time, Remote, Contract-to-Hire role. Day to Day Responsibilities: Support end-to-end data integration initiatives for SCADA, supporting newly acquired operational environments. Coordinate with small technical teams (2-3 resources) to drive project milestones from planning through delivery. Execute data migrations and system onboarding activities using API-driven transfers, file-based workflows, and automation scripting (C#, VB, or VB.NET). Analyze, document, and optimize data structures to improve reporting, scalability, and integration consistency. Collaborate cross-functionally to ensure smooth incorporation of new assets into the broader operational technology ecosystem. Position Requirements: Hands-on experience working with industrial monitoring/control platforms (SCADA or similar), ideally within energy or process-driven environments. Proficiency in automation or integration scripting using C#, VB, or VB.NET. Strong background in data integration, data modeling, analytics, and migration across multiple systems. Demonstrated ability to independently own and deliver technical projects with limited oversight. Associate's Degree required; Bachelor's Degree preferred for long-term conversion. Strong communication skills, a collaborative mindset, and the ability to work effectively in fast-moving environments. Experience within organizations undergoing frequent system or asset transitions is a plus. If your background, skills, and interest match the following; please apply online to ensure your credentials are reviewed by a skilled recruiter immediately. We look forward to working with you on this opportunity. For more information on Rezult and a list of additional job openings, please visit our website at ********************
    $62k-84k yearly est. 60d+ ago
  • IT Procurement Analyst

    Precision Resources 4.4company rating

    Operations analyst job in Birmingham, AL

    Job Description Precision Resources, a division of the Trimarc Group Inc., is currently searching for a IT Procurement Analyst to join our client located in Birmingham, Alabama. The qualified individual will be responsible for ensuring the purchase and timely delivery of Information Technology equipment, supplies and materials for the organization. This position provides business partners product information, pricing, availability and maintains a system of records relative to purchase orders ensuring delivery schedules are met and altered if needed and coordinates the return of all lease renewals related to distributed hardware and sanitization of the equipment. Responsibilities ·Make recommendations on new purchases of hardware and software in alignment with Company and industry standards ·Maintain relationships with vendor contacts by monitoring and submission of new and renewal contracts into the Vendor Management System. ·Work with Accounting to process invoices, create purchase orders, and work with vendors regarding payments status. ·Experience with software licensing review and audit. ·Communicates and works with all levels of Management, vendors and service personnel on a daily basis ·Works closely with all areas of the organization with their hardware and software requests ·Serves as liaison with the hardware and software vendors for the Company on products ordered ·Researches each requisition while determining the most cost effective source of procurement and provides business partners information on the products and status orders or alternatives to the products ·Generate purchase orders for requested hardware and software purchases and verifies their completeness and accuracy and contacts requesters to clarify any ambiguous information ·Coordinate purchasing control services in accordance with assigned purchase orders to ensure activities result in receipt of goods while obtaining maximum value for dollars expended Requirements ·Bachelor's Degree ·Ability to work onsite 5 days per week ·Experience in an supporting a large enterprise environment ·Experience managing small projects from planning through to implementation ·3 years of experience in contractual language dealing with leases and business guidelines relating to procurement services ·US Citizenship or Green Card To apply directly, please visit: https://evoportalus.tracker-rms.com/PrecisionResources/apply?jobcode=1268 To view all of the opportunities with Precision Resources, please visit: http://www.precisionresources.org/careers Precision Resources, a division of the Trimarc Group Inc., is one of the fastest growing consulting and recruiting firms providing top-tier Information Technology professionals. Our IT Consulting and Recruitment Division is strengthened with our ability to match talented and experienced Information Technology professionals to the unique business needs of our clients. Our team-based approach allows us to combine our experiences in the IT industry to develop effective, customized solutions quickly and efficiently. Since we focus on building long-term relationships, we are always striving to provide higher quality service and produce better results. We have become a strategic partner for Fortune 500 firms as well as small to medium sized companies because of the ability to quickly develop effective, customized solutions for time-sensitive initiatives for our clients. From contract and consulting, to contract to hire and permanent placement, Precision Resources has a solution to meet your needs.
    $74k-101k yearly est. 57d ago
  • System Analyst

    City of Tuscaloosa, Al 3.6company rating

    Operations analyst job in Tuscaloosa, AL

    This classification serves as the primary liaison between Information Technology and other city departments, users and business technologists, with the goal of ensuring technology platforms and services meet stated needs and business objectives. This job works alongside departmental representatives and stakeholders to support software or hardware platforms, which in turn support the lines of business that are critical to the departments and the citizens served. Essential Functions The following duties are normal for this classification. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Specific duties listed may not be required for all positions within this classification, but are determined by the normal requirements for the particular position. Manages and administers application platforms throughout their lifecycle, working with stakeholders and users to ensure said platforms meet functional requirements and expected outcomes. Possesses knowledge of and the aptitude to learn a range of software platforms and applications that may be assigned, to include but not be limited to operating systems such as Windows or Linux, Enterprise Resource Planning, Public Safety Computer Aided Dispatch and Records Management, Document Management, Human Resources, Engineering and other platforms related to the municipal government space. Plans, analyses, tests and deploys patches, releases and version upgrades; coordinates such changes with stakeholders and users to ensure successful deployment with minimal downtime or business interruptions. Coordinates with executives, stakeholders and organizational staff to identify, evaluate, procure and implement application platforms that achieve business needs and meet Tuscaloosa's standard of excellence. Identifies new technology opportunities; evaluates vendors and service providers; assists with vendor management and procurement processes for new technology platforms and services. Assists the Chief Information Officer and other IT Department staff with budget planning and other operational functions as requested. Determines opportunities and sets strategies for integration between software applications and related databases. Participates in short and long term strategic planning for technology platforms and services, including both hardware and software resources. Maintains data integrity and security across application platforms; defines user roles and permissions; evaluates system audit and event logs as required. Develops understanding of departmental functions, services and business needs and identifies technology and process improvements to meet said needs; may act as the single-point-of-contact with departmental stakeholders to support technology requests and inquiries. Translates business requirements into functional specifications; may assist with process alignment or redesign; document needs for new technology; perform change management for such documents and specifications. May act as first point-of-contact with vendors and service providers; acts as liaison between stakeholders, users and vendors; may perform root cause analysis to resolve and remedy issues. Works with IT staff, stakeholders and external partners to meet federal, state and local data security and privacy requirements such as HIPPA, CJIS, PCI, etc. Effectively troubleshoots software and hardware issues; work with stakeholders, IT staff and vendor representatives to identify and resolve issues. Establishes and maintains effective working relationships with key stakeholders and users; provides outstanding customer service to ensure effective delivery of customer service. Acts as an effective technology representative for assigned application platforms and use this position to ensure stakeholders have an advocate to effectively identify, implement and administer technology solutions. Works with new and established vendors to evaluate and identify technology solutions while facilitating vendor interaction and with stakeholders to ensure the fit and usefulness of technology solutions. Understands database design, database administration as well as structured query language and extensible markup language. Has functional knowledge of access control structures including user accounts, user groups and permission models for both the Windows and Linux operating systems. Possesses excellent written communications skills, sufficient to maintain system documentation, change management as well as training materials for end users. Has ability to present ideas and concepts to stakeholder groups and to work with such groups to train and enhance their understanding and use of technology platforms. Substitutes for coworkers when necessary. Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner. Recommends policies and procedures that guide and support the provision of quality services by the department. Incorporates continuous quality improvement principles in day-to-day activities. Must meet regular attendance requirements. Must be able to maintain good interpersonal relationships with staff, co-workers, managers and citizens. Performs other related duties as required. Minimum Qualifications High school diploma or GED required; vocational/technical school diploma in Data Processing, Computer Sciences, or a related field preferred; two years of experience in computer system administration, computer programming, database design/maintenance, technology training, or a related field, or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must obtain and maintain vendor required certifications for application platforms where required. Must possess and maintain a valid driver's license. Minimum Requirements to Perform Essential Job Functions The following requirements are normal for this classification. Specific requirements may not apply to all positions within this classification, but are determined by the normal requirements for the particular position. DATA UTILIZATION: Requires the ability to coordinate, manage, and/or correlate data. Includes exercising judgment in determining time, place and/or sequence of operations, referencing data analyses to determine necessity for revision of organizational components, and in the formulation of operational strategy. HUMAN INTERACTION: Requires the ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility. EQUIPMENT, MACHINERY, TOOLS, AND MATERIALS UTILIZATION: Requires the ability to operate and control the actions of equipment and machinery, requiring the monitoring, adjustment, regulation, and/or setting of multiple conditions. VERBAL APTITUDE: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information. MATHEMATICAL APTITUDE: Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures. FUNCTIONAL REASONING: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems. SITUATIONAL REASONING: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable. PHYSICAL ABILILTY: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. SENSORY REQUIREMENTS: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, odor, texture, and visual cues or signals. Some tasks require the ability to communicate orally. ENVIRONMENTAL FACTORS: Essential functions are regularly performed without exposure to adverse environmental conditions.
    $53k-65k yearly est. 9d ago
  • 2026 Summer - Operations Intern

    Internships 4.1company rating

    Operations analyst job in Birmingham, AL

    Internship Description Assist the Operations Team on various duties, including mail logs, check requests, data entry, Board of Directors support, budget-related tasks, scheduling, and more. Common Tasks Scanning documents to be saved Database entry Assisting with mail opening and donation logging Learning basic human resources procedures Preparing check requests Understanding a corporate credit card program
    $23k-30k yearly est. 3d ago

Learn more about operations analyst jobs

How much does an operations analyst earn in Tuscaloosa, AL?

The average operations analyst in Tuscaloosa, AL earns between $36,000 and $79,000 annually. This compares to the national average operations analyst range of $44,000 to $90,000.

Average operations analyst salary in Tuscaloosa, AL

$53,000

What are the biggest employers of Operations Analysts in Tuscaloosa, AL?

The biggest employers of Operations Analysts in Tuscaloosa, AL are:
  1. DCH Health System
  2. Dchsystem
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