Operations analyst jobs in Waterbury, CT

Must have SQL queries or Crystal Reports experience. Madison CT. We are looking for an Application side/Software Support professional for our growing company! This support specialist will also be testing and document new versions of software releases. This is not a Desktop or Help Desk role, we need someone experienced with software support using SQL and ensuring customer satisfaction in every step of the client enhancement and unexpected behavior analysis on the application side. You will need to track detailed information about each customer's service or support request and to document the diagnostic steps as they troubleshoot the reported problem. Research is often required to find the correct solution. Constant communication to our customers and other team members is essential to be successful. Some of the technology you will work with includes SQL, Oracle, JIRA, Outlook and Teams or Webex. Requirements:· · 1-2 years of experience supporting software applications with experience writing queries in SQL, Oracle, or Crystal Reports · Specialized experience working with database driven applications and business driven customization in a Software application environment (not Help Desk, not Desktop) · We will consider a junior level candidate Degree in Computer Science preferred · Previous work experience using ticketing (Jira, ServiceNow, Zendesk, etc) preferred · Excellent verbal and written communication skills · Strong problem solving and research skills with the ability to take responsibility and ownership for the problem and resolution · Ability to write and communicate technical problems with software developers and internal personnel as needed · Strong attention to detail· Strong customer service-oriented phone skills

Source One is a consulting services company and we're currently looking for the following individual to work as a consultant with our direct client, a global speciality insurance carrier in Greenwich, CT. This is a Hybrid role see details below. This role will be Hybrid (4 days onsite, 1 day remote) and available to candidates local to the Greenwich, CT area. No C2C, Third Party or Sponsorship Title: Insurance Business Systems Analyst Location: Hybrid (4 days onsite, 1 day remote) Hybrid (Mon-Fri, 40 hours) Fulltime, Permanent Salary Range : $70,000.00- $80,000.00 10%bonus eligible) MUST HAVE Recent Experience in the Insurance Industry! This role will help bridge the gap between business needs and IT solutions in the insurance industry by gathering requirements, assisting with implementation efforts, supporting end users and software systems, and improving upon business processes. Collaborate with stakeholders, analyze data, author business and technical requirements, and help ensure that technology projects align with insurance industry standards and company goals. Responsibilities • Gather and define business requirements: Work with subject matter experts to collect and document business needs for new or enhanced systems through interviews, workshops, and surveys. • Systems Support: Help with the implementation, maintenance, and ongoing production support of critical insurance software systems and ensure system performance and stability. • Troubleshoot and test: Assist in testing and troubleshooting systems to resolve issues and ensure they function correctly. • Project Work: Assist with projects and shifting priorities as needed. • Liaise between business and IT: Function as a communication bridge between business departments (like underwriting, operations, finance) and the information technology team. • Improve processes: Analyze existing business processes to identify areas for improvement and efficiency gains. • Analyze data: Evaluate data to inform decision-making and report on key performance indicators (KPIs). • Training and documentation: Train users on software applications, system enhancements, and create detailed business process documentation. • Reporting: Respond to user requests to generate reports from the system. Skills & Requirements • Minimum of 3-5 years of experience. • Insurance Industry Knowledge: A strong understanding of insurance products, business processes, and industry regulations is crucial. • Analytical and problem-solving: Ability to analyze complex situations, identify root causes of problems, and develop effective solutions. • Communication: Excellent written and verbal communication skills to effectively collaborate with diverse business stakeholders and technical teams. • Project Management and Process Knowledge: Familiarity with different project management methodologies like Agile or Waterfall, and the ability to create process flows and user stories is beneficial. • Software Familiarity: Experience with specific insurance software platforms like Guidewire, Duck Creek, Insurity, Origami, can be a significant advantage. • Technical Skills: Experience with SQL, data visualization tools, Power BI, and understanding of software systems

This is an on-site role in Farmington, CT. Local Candidates only. No third-party candidates will be considered. We are seeking an experienced and driven Business Analyst to lead the analysis, elicitation, and documentation of business requirements in support of system development efforts for the specialty insurance sector. You will serve as a bridge between business stakeholders and technical teams to ensure the delivery of robust, compliant, and business-aligned solutions. The ideal candidate brings deep expertise in healthcare-focused specialty insurance, excels in Agile environments, and has hands-on experience supporting both manual and automated QA testing efforts. Key Responsibilities: Engage with stakeholders to gather, analyze, and prioritize business requirements, workflows, and operational processes within the specialty insurance domain. Develop comprehensive documentation including business requirements, user stories, use cases, and process flows to guide solution design, development, and testing. Facilitate workshops and collaborative sessions to ensure accurate requirement elicitation and shared understanding across cross-functional teams. Drive Agile ceremonies such as sprint planning, backlog grooming, and daily standups, ensuring clear alignment between business goals and technical execution. Partner with development teams to translate business needs into functional system solutions and ensure successful implementation. Lead and support QA testing efforts, from crafting and executing test cases to managing defect triage and resolution. Contribute to automated testing initiatives, including writing and maintaining scripts to improve test efficiency and expand coverage. Conduct impact analysis and provide recommendations for business process enhancements and system improvements. Stay current with industry trends, regulatory updates, and best practices in healthcare and specialty insurance. Qualifications: Bachelor's degree in Business, Information Systems, or a related field (or equivalent experience). 3+ years of business analysis experience, with a strong focus on specialty insurance. Proven expertise in requirements elicitation and documentation for complex insurance systems, specifically claims systems. Strong knowledge and experience in Agile methodologies (e.g., Scrum, Kanban). Experience in manual and automated QA testing, including test planning, execution, and defect management. Familiarity with automated testing tools such as Selenium, Tosca, or similar is highly desirable. Exceptional communication, facilitation, and interpersonal skills, with the ability to work effectively across technical and business teams. Critical thinking, problem-solving skills, and a natural curiosity to explore and understand systems and processes. Comfortable troubleshooting system issues and documenting findings for resolution. Highly organized, self-motivated, and able to manage multiple priorities under tight deadlines. High attention to detail and a strong analytical mindset. Background in insurance operations is a plus. Proficient with tools such as JIRA, Visio, Microsoft Office Suite, and SharePoint. Certifications such as CBAP, CCBA, CSM, or CSPO are a strong plus.

The Business Analyst will define and establish business rules for large cross-functional Mobile and government projects. This critical role bridges strategic goals, customer operations stakeholders, and development/testing teams, ensuring alignment and clarity in project execution. Responsibilities: Document and refine requirements, user stories, and high-level process workflows for new and existing projects. Create and maintain robust Business Requirement Documents (BRDs), user stories, and operational workflows. Lead the development of end-to-end business requirements, rules, and user stories while supporting operational improvements and testing (PMO and ORT). Collaborate with stakeholders to identify business problems, evaluate opportunities, and propose effective solutions. Act as a key touchpoint for stakeholders, ensuring a clear understanding of projects from concept to deliverable. Communicate project changes and their impact on business units and customer operations effectively. Preferred Qualifications: Legal or government experience is advantageous but not mandatory. Ability to write comprehensive BRDs and process flow diagrams. Strong communication skills and an ability to present to diverse audiences. Key Skills: Business Requirements Documentation (BRD) expertise. Experience in flowcharting and process workflow documentation. Exceptional communication and presentation skills. Work Environment: 60%: Meetings and presentations with stakeholders and teams. 40%: Writing, documenting, and refining deliverables. Must be able to work onsite 4 days/week

About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ******************* Job Title: SOC Monitoring Analyst Work Location: Berlin, Connecticut(Onsite) Job Description As a P1 SOC Monitoring Analyst, you will be responsible for real-time monitoring, triage, and escalation of security incidents using a suite of advanced cybersecurity tools. You will act as the first line of defence against cyber threats, ensuring rapid detection and response to potential security breaches across endpoints, networks, cloud environments, and email systems. ________________________________________ Key Responsibilities: • Real-Time Monitoring & Triage o Monitor security alerts and logs from CrowdStrike (EDR & IDP, NextGen-XOR, Logscale), Microsoft Defender, SIEM, and ORCA. o Analyse and triage alerts based on severity, impact, and relevance to business operations. • Threat Detection & Response o Investigate suspicious activities using Threat Intel Advisories, DHS CRISP/EISAC feeds, and internal threat intelligence. o Escalate confirmed incidents to L2/L3 teams with detailed analysis and recommendations. • Email & Endpoint Security o Monitor and respond to email-based threats using Proofpoint. o Ensure endpoint protection and behavioural analysis through CrowdStrike and Microsoft Defender. • Cloud & Network Security o Monitor cloud workloads and configurations using ORCA. o Analyse traffic and application behaviour via F5 WAF and Zscaler for anomalies and policy violations. • Documentation & Reporting o Maintain accurate incident logs, timelines, and evidence for each alert. o Generate daily and weekly reports on SOC activities, threat trends, and tool performance. ________________________________________ Required Skills & Experience: • 2+ years of experience in SOC or cybersecurity operations. • Hands-on experience with: o CrowdStrike (EDR, IDP, Logscale) o SIEM platforms (Splunk, QRadar, Logscale, etc.) o Microsoft Defender o Proofpoint o F5 WAF, Zscaler o ORCA Cloud Monitoring Agent o Threat Intelligence platforms (CRISP/EISAC, commercial feeds) o Microsoft Azure Entra ID • Strong understanding of MITRE ATT&CK framework, incident response lifecycle, and threat hunting. • Ability to work under pressure and manage multiple high-priority alerts simultaneously. • Excellent communication and documentation skills. ________________________________________ Preferred Certifications: • CompTIA Security+ • Certified SOC Analyst (CSA) • CrowdStrike Certified Falcon Administrator • Microsoft SC-200 (Security Operations Analyst Associate) Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, colour, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Safe return to office: In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.

A telecommunications company in Stamford, CT is currently seeking a BI Analyst for their Business Intelligence team. ***This role is not eligible for sponsorship. Only candidates eligible for contract-to-hire.*** Responsibilities: The BI Analyst will support the Service Reliability team and their mission of improving the customer experience through analytics focused on network outages/impairments and maintenance/upgrade events. Qualifications: 6+ years of overall experience Associate's and/or Bachelor's Degree Must be proficient in SQL, Redshift Proficiency in Excel for data validation and ad hoc analysis Must be able to communicate analysis/findings in business/functional terms for senior leadership/executive audience Desired Skills: Telecom experience Data warehouse and MicroStrategy experience

Archway Dental Partners is a forward-thinking dental support organization (DSO) that empowers high-performing dental practices through operational support, technology, and strategic leadership. We are committed to improving patient access, care quality, and provider success through scalable, efficient, and compliant infrastructure. Position Summary We are seeking a highly motivated and detail-oriented Financial Planning Analyst (FPA) to join our dynamic finance team. The successful candidate will play a critical role in driving the company's financial planning, budgeting, forecasting, and analysis processes. This role requires a strong analytical mindset, exceptional communication skills, and the ability to collaborate across departments to provide actionable insights that enhance decision-making. Key Responsibilities Financial Planning & Analysis Develop and maintain financial models to support budgeting, forecasting, and long-term planning. Prepare, analyze, and present financial performance reports, including variance analysis, trends, and key performance indicators (KPIs). Partner with departmental heads to align budgets and forecasts with company objectives. Budgeting and Forecasting Coordinate the annual budgeting process and ongoing forecasts. Analyze budget submissions and forecasts to ensure accuracy and alignment with strategic goals. Data Analysis & Reporting Provide regular financial and operational insights to senior leadership. Develop dashboards and visualizations to present data clearly and effectively. Identify risks and opportunities, recommending actions to improve financial performance. Strategic Support Support business decision-making by providing ad-hoc analysis and scenario modeling. Analyze market trends, competitor performance, and internal operations to identify growth opportunities. Process Improvement Evaluate and improve financial processes to enhance efficiency and accuracy. Implement and optimize financial planning tools and systems. Qualifications Bachelor's degree in Finance, Accounting, Economics, or a related field (Master's or CPA/CFA preferred). 3-5+ years of experience in financial analysis, budgeting, forecasting, or related roles. Experience in healthcare is a plus. Advanced proficiency in Microsoft Excel (e.g., financial modeling, pivot tables, macros). Experience with financial planning software (e.g., Adaptive Insights, Hyperion, or Anaplan). Familiarity with ERP systems (e.g., SAP, Oracle) and data visualization tools (e.g., Tableau, Power BI). Strong analytical and problem-solving skills. Excellent communication and presentation skills. Proven ability to work independently and as part of a team. High attention to detail and organizational skills. Why Archway? Competitive compensation and benefits package. Opportunities for professional growth and development. Collaborative and innovative work environment.

Essential Duties and Responsibilities: Confer with staff of different departments to analyze current operational procedures, identify problems, and understand specific requirements as it relates to the Company's ERP system. Analyze ERP Systems, design, troubleshoot system problems, document and implement software modifications to improve workflow and increase operational efficiency to meet corporate needs. Customize and configure system workflow to meet corporate needs. Serve as a liaison between functional and technical resources to manage the development and implementation of new system functionality. Act as a subject matter expert in all areas of ERP software and provide assistance in system functionality, upgrades, modifications, and day-to-day problem analysis, issue tracking, and resolution. Collaborate with end users to find solutions to identified problems and ensure that proper documentation is created and shared with necessary staff. Prepare technical reports, simulations and instructional manuals to document systems development. Assist with on-boarding of new employees by providing ERP system overview and training as needed. Translate current business process requirements into functional ERP system requirements. Work directly with ERP software vendor's support department to identify software issues and apply appropriate patches. Coordinate with 3rd party software vendors regarding integration to the ERP system, troubleshoot issues, and perform upgrades. Perform other information technology and business analysis duties as required to support ESAPCO's strategic priorities. Provide occasional IT Help Desk assistance when other IT staff are unavailable. Other duties as assigned. Requirements: Bachelor's degree in Computer Information Systems or a related degree. Three to five years' related experience in a manufacturing environment using Epicor ERP software. Ability to take initiative and follow through with minimal supervision. Ability to work under pressure in a calm and efficient manner. Strong interpersonal skills. ERP system implementation experience a plus. Supervisory Responsibilities: This job has no supervisory responsibilities. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit, talk, listen, stand, and walk. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Compensation: Salary to commensurate with experience. Benefits: We offer an excellent benefits package, including medical, dental, vision, educational assistance, 401(k), life insurance, disability, vacation, holidays, personal/sick time, employee referral, product discounts, and more. Engineering Services and Products Company is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Technical Analyst I (Onsite, Bristol CT) Optomi, in partnership with a leading media and entertainment organization, is seeking a Technical Analyst I to join a 24x7 production (this is a 24x7 operation, and all team members begin on this shift, no exceptions or shift negotiation available) support environment in Bristol, CT. This is an entry-level, high-visibility role supporting mission-critical media and streaming operations. The ideal candidate brings strong problem-solving skills, excellent communication, and experience working in fast-paced IT support environments. What the Right Candidate Will Enjoy! Supporting live, high-impact production environments with real-time visibility! Gaining hands-on experience in a 24x7 enterprise IT operations center! Working closely with production, engineering, and incident management teams! Developing strong foundations in incident, change, and problem management! Exposure to observability, monitoring, and streaming media platforms! Building a long-term career path within a major media organization! Experience of the Right Candidate: 1+ year of experience in a 24x7 IT call center or helpdesk environment. Experience working with ITSM tools such as ServiceNow, PagerDuty, and Jira. Hands-on experience handling service requests and Tier 1 troubleshooting. Strong ability to work under pressure and manage urgent priorities. Excellent verbal and written communication skills. Strong customer service skills with comfort supporting high-profile stakeholders. Entry-level mindset with strong curiosity, accountability, and problem-solving ability. Responsibilities of the Right Candidate: Serve as the first point of contact for incidents reported by internal stakeholders and external partners. Gather and analyze incident details through calls, Slack interviews, and monitoring tools. Determine incident scope, severity, and business impact. Perform Tier 1 troubleshooting and resolve basic technical issues when possible. Escalate incidents to Level 2 support teams or Incident Management when required. Actively participate in incident management scribing and documentation. Ensure incidents are accurately tracked throughout their lifecycle. Collaborate with engineering, technical support, and media teams to support issue resolution. Monitor service-health dashboards and communication channels for proactive issue detection. Documentation, Tracking & Monitoring Responsibilities: Work within ServiceNow, Jira, Confluence, Microsoft Teams, and PagerDuty. Ensure proper incident tracking, reporting, and adherence to operational procedures. Document troubleshooting steps, solutions, and best practices for the knowledge base. Monitor platforms such as Datadog, BigPanda, email, and Teams for alerts and escalations. Proactively identify potential issues or performance bottlenecks. Preferred Qualifications: ITIL v3 or ITIL v4 Foundation certification. Experience with observability and monitoring tools: Datadog, BigPanda, Conviva, Grafana, Splunk Familiarity with streaming media workflows, broadcast systems, or production environments. Exposure to Major Incident, Problem, and Change Management processes.

The Technical Support Analyst 1 Contractor (TA1C) is the first point of contact for handling incidents reported by DE&E Technology's internal stakeholders and external partners. With a technical background in streaming media, IT, software, media technology, or production support, their primary responsibility is to promptly gather and analyze all relevant incident information through interviews with the callers and stakeholders or by interpreting monitoring data. Upon receiving an incident, the TA1C will need to determine the issue's scope and impact. When possible, they will provide Tier 1 troubleshooting support to end-users and resolve fundamental issues. In cases where the incident requires more specialized expertise than a TA1C can handle, they will escalate the issue to a Level 2 support team or other appropriate resource (such as the Incident Management team) to coordinate resolution. Basic Qualifications • 1+ years of experience in a 24x7 IT call center or helpdesk role • Knowledge of ITSM tools such as ServiceNow, PagerDuty, and JIRA • Hands-on experience fulfilling user service requests and troubleshooting front-line technical issues • Ability to work well under pressure and manage priorities with urgent deliverables • Strong communication and interpersonal skills for effective stakeholder and peer interaction.

Epic OpTime Application Analyst (Hybrid) We're looking for an experienced Epic OpTime Analyst who enjoys digging into the build, solving problems, and making the OR run more efficiently. If you're certified in OpTime (Anesthesia a plus) and want to work somewhere your ideas are valued and your work makes a real impact on patient care, this could be a great fit. What employees are saying: I felt valued and supported by my managers throughout the entire duration of my tenure. Hands down one of the most rewarding career experiences I have ever had! Excellent place to work, atmosphere is great, people are friendly, excellent benefits! Title Epic Application Analyst - OpTime Location: Stamford, CT Hybrid Salary: $120,000 - $135,000 In this role, you'll take ownership of the design, build, and support of OpTime and Anesthesia. You'll work closely with clinical teams to improve workflows, manage integrations like SPM and TrackCore, and help keep the systems that support surgical care running smoothly. What You'll Be Doing Building and maintaining Epic OpTime and Anesthesia applications Partnering with clinical and IT teams to improve workflows and user experience Managing and troubleshooting third-party integrations Providing training, documentation, and support for end users What We're Looking For Epic OpTime certification (Anesthesia certification a plus) 3+ years of Epic or application support/build experience Strong communication and problem-solving skills Someone who genuinely enjoys using technology to improve healthcare This is a solid opportunity for someone who knows the Epic build inside and out and wants to be part of a team that appreciates good work and good people

Reports to: VP Consolidations & Finance Systems Job Type: Full-Time As a Finance Systems Senior Analyst at QXO, you'll play a key role in the implementation, testing, validation, reconciliation and maintenance around all data flows across our Oracle Cloud Suite along with a focus in helping to administer our EPM system including Oracle FCCS / EDMCS. What you'll do: Serve as a key member of the finance systems team with primary focus in our EPM space but will also play a key role in assisting with the implementation of Oracle Fusion subledgers along with the validation and testing of key data flow across Oracle Cloud. Execute extensive User Acceptance Testing (UAT) by assisting with test plan design, writing structured test scripts, validating accounting data flows, identifying defects, and partnering with the implementation team to ensure accurate and compliant data flows. Assists with Oracle Cloud EPM administration including FCCS and EDMCS. Administer monthly operational processes across the Oracle Cloud EPM Suite, including user provisioning (adds/changes/deletes) for Oracle EDMCS, FCCS, and related modules in accordance with SOX requirements and role-based access controls. Assist with metadata management within EDMCS, including coordinating metadata changes, maintaining hierarchies, and overseeing mapping governance to ensure consistency across Fusion, FCCS, reporting, and downstream analytics. Support finance EPM stakeholders with reporting solutions, metadata requests, mapping updates, and issue resolution related to close, consolidation, and financial data integrity. Own and execute SOX controls relating to all of the above duties. Troubleshoot and resolve financial systems issues, data breaks, and reporting discrepancies across Fusion, Data Management, FCCS, and related financial tools-partnering with IT on root-cause analysis and long-term fixes. What you'll bring: Strong desire / drive to leverage cutting edge Finance Technologies and data management to provide timely and accurate financial reporting Strong background in EPM financial systems (EDMCS / FCCS), finance data management including chart of accounts , metadata management and EPM Administration. Solid understanding of accounting principles - while this role is largely data and systems based the candidate should have a solid understanding of how accounting data flows through ERP / EPM systems-with a demonstrated commitment to data integrity across financial systems. As such ideal candidates will likely have some accounting experience / accounting education. Hands-on experience in the Oracle EPM area particularly around establishing financial data flows (particularly between EDMCS and all Oracle Systems for metadata and then between Oracle Fusion, Data Manager and FCCS), and validating and reconciling these data flows. Prior experience executing UAT plans that test data integrity across end-to-end accounting flows-ideally across modules such as AP, AR, Inventory, Costing, FA, Projects, and Order Management. Strong technical aptitude in data management, process automation, and identifying efficiencies across financial systems and operational workflows. A collaborative, problem-solving mindset with the ability to partner effectively with finance stakeholders, IT, and cross-functional project teams. Most important skill set is the ability and desire to work with massive blocks of data and have the desire and ability to compare it to other data sets, validate, cleanse and reconcile it. What you'll earn: 401(k) with employer match Medical, dental, and vision insurance PTO, company holidays, and parental leave Paid training and certifications Legal assistance and identity protection Pet insurance Employee assistance program (EAP) About the company QXO is the largest publicly traded distributor of roofing, waterproofing, and complementary building products in the United States. The company aims to become the tech-enabled leader in the $800 billion building products distribution industry and generate outsized value for shareholders. QXO is targeting $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth. QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

Application Deadline: January 10. If we do have a large enough candidate pool prior to the application deadline, we may take it down earlier. This role can be performed anywhere. (East or Central Time Zone) ideally. Meet the Team Operations is a key part of our Americas Sales organization and is central to our ongoing transformation and growth. As an Operations Analyst, you will support the Americas Architecture team and help enable Cisco's Architectures to evolve and succeed. In this critical role, you'll gain valuable insights into what drives our Architectures and the future direction of Cisco. What You Will Do As a member of our Americas Sales Operations team, you will: * Provide New Year Readiness support for Americas Software and Services, assisting in preparations and process updates for the upcoming fiscal year. * Support goaling, bookings, and pipeline reporting to ensure sales targets and progress are tracked accurately. * Conduct sales data analysis and assist in the development of monthly business requirements documentation. * Create and maintain dashboards and reporting tools (using platforms such as Centro, Salesforce, FinBI, and HANA) to deliver actionable business insights to sales and leadership teams. * Collaborate with SW/Svcs leaders and cross-functional teams to develop, track, and report on key performance indicators (KPIs) and sales metrics. * Support sales leaders with "run-the-business," "report-the-business," and "change-the-business" activities by providing data, reports, and operational assistance. * Assist with compensation support activities, helping to ensure accurate and timely processing. * Help gather business requirements, create mockups, and contribute to quarterly and monthly business reviews. * Participate in sales enablement activities and operational efficiency projects, working closely with various stakeholders. Minimum Qualifications * BA/BS degree * 1-3 years of experience in a business analyst or related role * Familiarity with Cisco Americas Sales hierarchy, forecasting, and reporting tools Preferred Qualifications * Experience working in cross-functional teams or on project-based initiatives * Strong analytical and interpersonal communication skills * Ability to translate complex data into clear, actionable insights * Experience supporting or collaborating with field sales, architecture sales, engineering, or sales operations * "Team first" mentality and commitment to shared goals At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. For 40 years, we've been innovating to create solutions that power how humans and technology work together across the physical and digital worlds. Our solutions provide customers with unparalleled security, visibility, and insights across their digital footprint. We work as a team, collaborating with empathy to achieve impactful results on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $92,000.00 to $123,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $114,400.00 - $171,300.00 Non-Metro New York state & Washington state: $100,200.00 - $153,200.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Department: Fund Operations Reports To: Director of Fund Operations About the Role We are seeking a technically skilled recent graduate with a foundation in data science, computer science, or engineering who is interested in applying their expertise to investment operations. This role is ideal for an analytical problem solver who wants to learn institutional investment fund operations while applying technical skills to build efficiency into the fund oversight process. As a Fund Operations Analyst, you'll be responsible for various control procedures utilized to ensure timely and accurate reporting of valuations, performance and trading activity for institutional investment funds. You will help to bridge complex financial operations with modern automation techniques. This will include developing scripts that streamline manual processes, creating tools that identify discrepancies across large datasets, and transforming data from multiple sources into actionable insights. This position offers the opportunity to apply technical skills to optimize mission-critical fund operations while gaining exposure to institutional investment management. The Wilton office is moving to Merritt 7, Norwalk in December of 2025. Interested candidates should apply online at *********************************** with a resume and cover letter. What You'll Actually Do Analyze & Investigate Data reconciliation: Match investment manager data against administrator records across multiple sources Fund NAVs: Review fund accounting packages to verify accuracy of fund Net Asset Values Performance analytics: Compare fund returns against benchmarks, investigate variances, and identify trends Risk identification: Spot potential valuation issues, trade breaks, and reporting errors before they escalate Cash flow modeling: Track and allocate capital movements across funds and separate accounts Reporting: Assist with year-end audits, financial statement reviews, and regulatory reporting Build & Automate Develop automation tools using Python, SQL, or similar languages to reconcile data from investment managers, administrators, and custodians Create scripts and dashboards that flag discrepancies automatically instead of relying on manual reviews Optimize existing processes by identifying bottlenecks and implementing data-driven solutions Integrate new technologies into daily workflows (Canoe, Salesforce, Power BI, internal databases) Design and monitor data validation systems for daily, weekly, and monthly fund valuations Collaborate & Learn Work with investment teams, external managers, and administrators to resolve discrepancies Support fund launches and manager transitions as the technical point of contact Contribute to special projects including due diligence analysis and process improvement initiatives Qualifications Required: Bachelor's degree in Data Science, Computer Science, Engineering, Finance, Accounting, or related field Demonstrated programming proficiency in Python, SQL, Java, or similar languages Advanced Excel skills with experience in automation (macros, VBA, or Python integration) Strong analytical and problem-solving abilities with exceptional attention to detail Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences Preferred: Prior exposure to investment accounting, fund operations, or financial services Familiarity with hedge funds, private equity, or alternative investment structures Experience with data visualization tools such as Tableau or Power BI Academic coursework or project experience in financial modeling or quantitative analysis What Sets This Role Apart This position is designed for technically minded professionals who have a strong interest in institutional finance and operations and can contribute to building solutions to automate repetitive tasks. You'll have meaningful input in identifying operational inefficiencies and assisting in developing tools that create lasting impact. Your work will directly support fund operations managing significant institutional assets while providing exposure to sophisticated investment strategies. The knowledge of investment operations and technical skills you develop here will form a solid foundation for growth within the financial services industry. Commonfund is committed to building diverse teams and encourages candidates from all backgrounds to apply. We welcome recent graduates who are eager to contribute meaningfully from day one.

Dodge Construction Network (Dodge) is growing and we're looking to bring on a Revenue OperationsAnalystto helpguide thecommercial organization byoptimizinga well-structured sales process and implementing solutions based onrigorousanalysis. The Revenue OperationsAnalystwill be responsible for supporting ourrevenueteamsbyanalyzingall aspects ofourlead generation, prospecting, deal flow, andrevenuepipeline.The ideal candidate will have already started their revenue operations career and is excited to take ownership of key areas of focus within the team. This is afull-timeposition and reports directly to the SeniorDirector, Revenue OperationsandAnalytics. **_Preferred Location_** This is a remote, home-office based position open to candidates across the continental United States, with a preference for those located in the Eastern Time Zone. **_Travel Requirements_** Expected travel is less than 5% of the time, but may occasionally be required for team meetings. **_Essential Functions_** + Assist in helping Sales Development Representatives (SDRs), Account Executives (AEs), and Sales Leadership interact with our data primarily stored in our CRM (Salesforce) and interconnected systems to meaningfully drive better execution of sales strategy + Analyze our lead and opportunity assignment engine to match the right individuals and companies, with the right sales professionals, at the right time + Create sales and revenue forecasts using pipeline analysis, booking estimates, and key sales performance indicators + Gather and organize our data and generate deeper customer insight to enhance sales productivity + Work cross-functionally to ensure business data and reporting is 100% in sync for all members of our Go-To-Market teams + Troubleshoot reporting discrepancies as needed + Conduct complex, important work under minor supervision with wide latitude for independent judgment **_Education Requiremen_** **_t_** Bachelor's degreeinquantitativefield(mathematics, economics, etc.)and/or equivalent work experience. **_Required_** **_Experience_** **_, Knowledge_** **_and Skills_** + 3+ years in SaaS Sales/Revenue Operations with a leading technology company + Proficiency with Salesforce object and reporting schemas + Intermediate proficiency in Excel functions and modeling + Experience with Business Intelligence tools + Exceptionalanalyticalskills,with theabilityto present datacross-functionally and to executives + Meticulous organizational and documentation skills **_Preferre_** **_d_** **_Experience_** **_, Knowledge_** **_and Skills_** + Proficiency with Salesforce CPQ object and reporting schemas + Experience developing Tableau and Quick Sight dashboards and visualizations **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_future require sponsorship for employment visa status._** **_A b_** **_ackground check_** **_is_** **_required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job_** **_and_** **_consistent with all federal state and local ordinances._** **_Reasonable_** **_Accommodation_** **_Dodge Construction Network_** **_is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer._** **_We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people._** **_All employment decisions shall be_** **_based on merit,_** **_qualifications,_** **_and business needs_** **_without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status,_** **_pregnancy,_** **_sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** _\#LI-Remote_ _\#LI-SB1_ _\#DE-Remote_ _\#DE-1146-2025_

Responsible for administration and product support of routine to semi-complex analytical, administrative research, creating and maintaining management tracking reports and data entry functions related to residential, consumer and commercial loans minimizing risk to the bank. This position requires a strong understanding of local, state, and federal lending compliance and regulations. Additionally, the Loan Servicing Operations Support Analyst II will be expected to identify and assist in implementing new projects that align with the banks' strategy of increased efficiency and prudent growth while paying attention to detail from a risk control perspective to mitigate monetary and reputation risk for the bank. The analyst will provide operational guidance and support to Loan Servicing Operations Support Analyst I team members. Reporting to the Loan Servicing Operations Manager the Loan Servicing Operations Support Analyst II will ensure the efficient operation and servicing of the Bank's Commercial, Residential and Consumer Loan portfolios to include servicing and reporting of participation, FNMA loans, escrow administration, new loan set-up, flood, hazard and private mortgage insurance monitoring and tracking. Support monitoring and resolving issues and establishing appropriate controls over use of the core and ancillary systems by increasing operational efficiency and providing guidance to peers and Colleagues within the Department. Assist in identification, control and modification of operational risks associated with Loan Servicing. Maintain a strong knowledge of regulation and law, loan accounting requirements and interpret, implement and administer company policies, procedures, manuals and systems to ensure proper controls are in place to maintain compliance with all applicable regulations. This position is responsible for helping to identify make recommendations on such items as improved efficiencies, policies and procedures, actions to achieve plans and the like. The ideal candidate will be versed in process improvement and efficiencies and operate with a keen eye towards strong and effective internal controls while driving a client first culture within their areas of responsibility. GENERAL DESCRIPTION OF DUTIES: Maintains internal operational and financial controls and ensures they meet bank standards. Demonstrates a good working knowledge of the processes and procedures and the ability to identify and implement process improvement opportunities. Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and external clients. May provide guidance and direction to less experienced team members. Provide hands-on assistance to team members while serving as an escalation point for the operation's client issues and complaints. Offer guidance to the management team in such areas as real-time operational performance, ensuring that service level targets are achieved as set by the business. Project Management/Process owner driving initiatives, recommend improvements in business processes and ensure optimal resource utilization and audit compliant administrative process and strategy Able to prioritize and complete daily work to meet deadlines and goals. Subject Matter Expert for UAT with concentration in loan parameter review, maintenance, and testing Ensures compliance with Real Estate Settlement Procedures Act (RESPA) requirements as they pertain to Initial and Annual Escrow Statements Maintains knowledge and expertise in Loan Servicing Operations and services processes, supporting applications and their interfaces Assist with annual Core release testing and implementation Assist with End of Year review quality assurance related tasks Must be able to work flexible hours and/or extended hours. Completes all required online compliance training as assigned in a timely manner. Assist with audit requests to include compiling, reviewing and submitted documentation requests as needed. Other duties as assigned. Page Break OPERATIONAL RISK: Review processes and procedures identifying opportunities to enhance service delivery, optimize workflows and enhance operational effectiveness and efficiencies while minimizing risk; Present ideas for discussion and implementation approval. Ensure operational processes are robust and in-line with the risk, Federal and State regulatory frameworks and Bank policies and procedures. Continually assess front to back, key process controls that effectively mitigate the Bank's operational risk and make suggestions to Management for any improvements to more effectively manage inherent risk. COMMUNICATIONS: Build and develop strong productive relationships with all key internal and external stakeholders to ensure efficiency, client satisfaction, compliance and cost management. Actively support and promote a culture of change and ensure day-to-day service quality is maintained through periods of strategic change. Excellent verbal and written communication skills. Ability to create influential documents, presentations and group or team facilitation. PROJECT MANAGEMENT/VENDOR MANAGEMENT: Speak to Departmental timelines and key activities as well as indirect impacts on other areas within the Bank on specific change management initiatives. Must be able to function within a team of skilled professionals including goal setting and performance management, sharing knowledge and experience, provide guidance and collaborate with internal and external business partners to meet project goals and deadlines. OTHER REQUIREMENTS: Attend Compliance/Regulatory webinars for a full understanding of Lending Regulation and Compliance Requirements Critical and Strategic thinker with a strong attention to detail. Strong problem solving, analytical and decision-making skills. Demonstrates ability to work independently on complex issues and projects. High regard for important details, with excellence in attention to detail, to assure accuracy in every transaction, report and /or process; detect errors, follow through on corrections and details. Represents the interests of the Bank by participating in various community and civic activities. KEY QUALIFICATIONS: Ability to work in a high activity/fast paced environment while managing associated stress. Possess excellent organizational skills and ability to work independently. Ability to handle ambiguity, juggle many tasks at once and quickly shift from one situation to another. Ability to identify, research, troubleshoot and analyze problems and determine action plans to address root cause. Documenting process flows and creating procedures for the functions performed. Shares knowledge of processes and systems with new analysts. Contributes to the development of re-engineering methods to improve processes, reduce risks, increase controls and/or increase client satisfaction. Experience creating and generating various operational, management and adhoc reports through Cognos is a plus. Excellent communication skills, listening and negotiation skills in order to articulate ideas and thoughts clearly through various means, including written and oral communications with all levels of the organization. Build positive working relationships with business partners to enhance the client experience. Demonstrate commitment to providing effective client service by seeking to understand clients, internal and external, requirements and addressing their concerns. LEADERSHIP PHILOSOPHY: Empower & Support: Prioritize employees' growth by providing resources, mentorship, and opportunities for success. Lead with Integrity: Foster a culture of trust, transparency, and ethical decision-making. Encourage Collaboration: Fostering an environment that leverages collaboration, innovation, and accountability to achieve strategic goals DIGITAL LITERACY: The ability to use data, information, and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills Information, data, and content Teaching learning and self-development Communication, collaboration, and participation Digital identity, safety, and security Technical proficiency with all bank products Awareness and interest in new technology Creation, innovation, and research FUNCTION SUPERVISED: None LIST OF POSITIONS SUPERVISED: None EDUCATION REQUIRED: Bachelor's degree or equivalent work experience. EXPERIENCE REQUIRED: 4-6 years of similar or related experience, minimum of 3 years of experience in Loan Servicing or related areas preferred. Superior client service skills are required, preferably within the Banking industry. Significant proficiency using Microsoft Office Products, including Word, Excel, Outlook, and One-Note is required. Advanced reporting tool and Adobe Acrobat experience is a plus. MANAGERIAL RESPONSIBILITY: Has no supervisory/managerial responsibilities. *Compensation: Compensation is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Ascend Bank is an equal opportunity employer and offers equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, disability, and veteran status. Applicants requiring reasonable accommodation in the application process should notify Human Resources. Ascend Bank participates in E-Verify. EOE/AA/M/F/D/V

The Trading Operations Analyst is a full-time, non-exempt position reporting to the Manager of Trading. This role is responsible for the accurate and timely execution of trades and the end-to-end processing of cash needs requests. The analyst ensures the integrity of the firm's trading platform and proactively monitors portfolios to maintain alignment with investment models. In addition to trading duties, this position is responsible for funds processing functions-activities required to move money in and out of accounts. This includes processing deposits, contributions, distributions, wires, ACH transfers, and check handling; reconciling transactions against custodial records; ensuring regulatory compliance; and maintaining detailed records for audit purposes. The individual will work closely with custodians, advisors, and internal teams to apply best practices, provide exceptional service, and continuously improve processes within the department. Key Responsibilities: Daily Trade Processing and Cashiering Receive, analyze, and process trade requests for mutual funds, equities, and fixed income securities. Coordinate money movement requests at custodians, including contributions, distributions, transfers, and third-party wires. Execute trades for model changes and daily account rebalancing. Process cashiering activities such as check deposits, ACH setups, systematic withdrawals, and settlement processing. Verbally confirm all third-party wires and first-time ACH requests with advisors before processing. Investigate and process trade corrections, maintaining complete transaction records. Reconcile cash and transaction activity with custodial records and resolve discrepancies. Monitor custodian alerts for asset transfers, money failures, insufficient cash, and other critical notifications, creating and tracking internal cases for follow-up. Platform Monitoring Monitor trading platform dashboards for portfolio exceptions, including high/low cash positions, portfolios out of tolerance, and accounts pending review prior to funding. Check sleeve accounts daily for misallocated assets, negative balances, and reconciliation discrepancies. Verify reconciliation completion before trading begins each day. Identify accounts with systematic distributions requiring trades. Monitor cash deficits and initiate trades to raise or invest cash appropriately. Maintain accuracy of model allocations and conduct mass rebalances in response to updates. Responsible for implementing model updates across various trading platforms, ensuring portfolios are accurately aligned with the latest investment guidance, and rebalancing accounts when necessary. Operational Support & Platform Maintenance Maintain platform integrity by managing trade holds, trade desk notes, and CRM updates. Perform asset transfers between models when required. Provide phone queue coverage for trading and money movement inquiries. Resolve not-in-good-order (NIGO) items promptly and professionally. Participate in weekly team check-ins to review trading activity, fund processing, and operational priorities. Collaborate with internal teams to improve workflows, enhance system processes, and uphold operational best practices. Perform any other duties reasonably related to the responsibilities described above. Minimum Competencies & Qualities: Bachelor's degree in Business, Finance, or related field, or equivalent work experience. 3+ years of experience in financial services, specifically in trading, investment operations, or portfolio administration. Strong knowledge of financial instruments, including mutual funds, equities, and fixed income. Hands-on experience with trading platforms and custodian portals for trade execution and money movement. Familiarity with portfolio rebalancing, model changes, and systematic trading workflows. Understanding of cashiering processes including reconciliation, settlement, and custodial alerts. High attention to detail with a process-oriented mindset. Ability to interpret and apply compliance, operational, and trading policies in decision-making. Key Attributes Strong analytical and problem-solving skills with ability to identify root causes and recommend solutions. Ability to work effectively in a fast-paced, deadline-driven environment while managing multiple priorities. Excellent communication skills for collaborating with advisors, custodians, and internal teams. Highly motivated with strong ownership and follow-through. Enthusiasm for developing expertise in trading systems, investment models, and portfolio implementation. Proactive in addressing portfolio exceptions, operational risks, and process improvements. Adaptable to evolving market conditions, technology enhancements, and internal process changes. Team-oriented with a collaborative work style and willingness to assist colleagues as needed.

Responsible for administration and product support of routine to semi-complex analytical, administrative research, creating and maintaining management tracking reports and data entry functions related to residential, consumer and commercial loans minimizing risk to the bank. This position requires a strong understanding of local, state, and federal lending compliance and regulations. Additionally, the Loan Servicing Operations Support Analyst II will be expected to identify and assist in implementing new projects that align with the banks' strategy of increased efficiency and prudent growth while paying attention to detail from a risk control perspective to mitigate monetary and reputation risk for the bank. The analyst will provide operational guidance and support to Loan Servicing Operations Support Analyst I team members. Reporting to the Loan Servicing Operations Manager the Loan Servicing Operations Support Analyst II will ensure the efficient operation and servicing of the Bank's Commercial, Residential and Consumer Loan portfolios to include servicing and reporting of participation, FNMA loans, escrow administration, new loan set-up, flood, hazard and private mortgage insurance monitoring and tracking. Support monitoring and resolving issues and establishing appropriate controls over use of the core and ancillary systems by increasing operational efficiency and providing guidance to peers and Colleagues within the Department. Assist in identification, control and modification of operational risks associated with Loan Servicing. Maintain a strong knowledge of regulation and law, loan accounting requirements and interpret, implement and administer company policies, procedures, manuals and systems to ensure proper controls are in place to maintain compliance with all applicable regulations. This position is responsible for helping to identify make recommendations on such items as improved efficiencies, policies and procedures, actions to achieve plans and the like. The ideal candidate will be versed in process improvement and efficiencies and operate with a keen eye towards strong and effective internal controls while driving a client first culture within their areas of responsibility. GENERAL DESCRIPTION OF DUTIES: Maintains internal operational and financial controls and ensures they meet bank standards. Demonstrates a good working knowledge of the processes and procedures and the ability to identify and implement process improvement opportunities. Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and external clients. May provide guidance and direction to less experienced team members. Provide hands-on assistance to team members while serving as an escalation point for the operation's client issues and complaints. Offer guidance to the management team in such areas as real-time operational performance, ensuring that service level targets are achieved as set by the business. Project Management/Process owner driving initiatives, recommend improvements in business processes and ensure optimal resource utilization and audit compliant administrative process and strategy Able to prioritize and complete daily work to meet deadlines and goals. Subject Matter Expert for UAT with concentration in loan parameter review, maintenance, and testing Ensures compliance with Real Estate Settlement Procedures Act (RESPA) requirements as they pertain to Initial and Annual Escrow Statements Maintains knowledge and expertise in Loan Servicing Operations and services processes, supporting applications and their interfaces Assist with annual Core release testing and implementation Assist with End of Year review quality assurance related tasks Must be able to work flexible hours and/or extended hours. Completes all required online compliance training as assigned in a timely manner. Assist with audit requests to include compiling, reviewing and submitted documentation requests as needed. Other duties as assigned. Page Break OPERATIONAL RISK: Review processes and procedures identifying opportunities to enhance service delivery, optimize workflows and enhance operational effectiveness and efficiencies while minimizing risk; Present ideas for discussion and implementation approval. Ensure operational processes are robust and in-line with the risk, Federal and State regulatory frameworks and Bank policies and procedures. Continually assess front to back, key process controls that effectively mitigate the Bank's operational risk and make suggestions to Management for any improvements to more effectively manage inherent risk. COMMUNICATIONS: Build and develop strong productive relationships with all key internal and external stakeholders to ensure efficiency, client satisfaction, compliance and cost management. Actively support and promote a culture of change and ensure day-to-day service quality is maintained through periods of strategic change. Excellent verbal and written communication skills. Ability to create influential documents, presentations and group or team facilitation. PROJECT MANAGEMENT/VENDOR MANAGEMENT: Speak to Departmental timelines and key activities as well as indirect impacts on other areas within the Bank on specific change management initiatives. Must be able to function within a team of skilled professionals including goal setting and performance management, sharing knowledge and experience, provide guidance and collaborate with internal and external business partners to meet project goals and deadlines. OTHER REQUIREMENTS: Attend Compliance/Regulatory webinars for a full understanding of Lending Regulation and Compliance Requirements Critical and Strategic thinker with a strong attention to detail. Strong problem solving, analytical and decision-making skills. Demonstrates ability to work independently on complex issues and projects. High regard for important details, with excellence in attention to detail, to assure accuracy in every transaction, report and /or process; detect errors, follow through on corrections and details. Represents the interests of the Bank by participating in various community and civic activities. KEY QUALIFICATIONS: Ability to work in a high activity/fast paced environment while managing associated stress. Possess excellent organizational skills and ability to work independently. Ability to handle ambiguity, juggle many tasks at once and quickly shift from one situation to another. Ability to identify, research, troubleshoot and analyze problems and determine action plans to address root cause. Documenting process flows and creating procedures for the functions performed. Shares knowledge of processes and systems with new analysts. Contributes to the development of re-engineering methods to improve processes, reduce risks, increase controls and/or increase client satisfaction. Experience creating and generating various operational, management and adhoc reports through Cognos is a plus. Excellent communication skills, listening and negotiation skills in order to articulate ideas and thoughts clearly through various means, including written and oral communications with all levels of the organization. Build positive working relationships with business partners to enhance the client experience. Demonstrate commitment to providing effective client service by seeking to understand clients, internal and external, requirements and addressing their concerns. LEADERSHIP PHILOSOPHY: Empower & Support: Prioritize employees' growth by providing resources, mentorship, and opportunities for success. Lead with Integrity: Foster a culture of trust, transparency, and ethical decision-making. Encourage Collaboration: Fostering an environment that leverages collaboration, innovation, and accountability to achieve strategic goals DIGITAL LITERACY: The ability to use data, information, and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills Information, data, and content Teaching learning and self-development Communication, collaboration, and participation Digital identity, safety, and security Technical proficiency with all bank products Awareness and interest in new technology Creation, innovation, and research FUNCTION SUPERVISED: None LIST OF POSITIONS SUPERVISED: None EDUCATION REQUIRED: Bachelor's degree or equivalent work experience. EXPERIENCE REQUIRED: 4-6 years of similar or related experience, minimum of 3 years of experience in Loan Servicing or related areas preferred. Superior client service skills are required, preferably within the Banking industry. Significant proficiency using Microsoft Office Products, including Word, Excel, Outlook, and One-Note is required. Advanced reporting tool and Adobe Acrobat experience is a plus. MANAGERIAL RESPONSIBILITY: Has no supervisory/managerial responsibilities. *Compensation: Compensation is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Ascend Bank is an equal opportunity employer and offers equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, disability, and veteran status. Applicants requiring reasonable accommodation in the application process should notify Human Resources. Ascend Bank participates in E-Verify. EOE/AA/M/F/D/V

Graham Capital Management, L.P. ("Graham") is an alternative investment manager founded in 1994 by Kenneth G. Tropin. Specializing in discretionary and quantitative macro strategies, Graham is dedicated to delivering strong, uncorrelated returns across a wide range of market environments. As one of the industry's longest-standing global macro and trend-following managers, Graham remains committed to innovation, evolving its strategies through a robust investment, technology, and operational infrastructure. Graham harnesses the synergies between its discretionary and quantitative trading businesses to offer a broad suite of complementary alpha strategies, each built on the principles of thoughtful portfolio construction, active risk management, and diversification by design. Graham invests significant proprietary capital alongside its clients - including global institutions, endowments, foundations, family offices, sovereign wealth funds, investment management advisors, and qualified individual investors - reinforcing alignment of interests across all strategies. The foundation of Graham's sustainability and success is the experience and contributions of its people. The firm seeks to cultivate talent, encourage the diversity of ideas, and respect the contributions of all. In turn, each employee shares in the responsibility of strengthening those around them. Description Graham Capital Management, L.P. is seeking an early career professional to join the firm's Investor Services team as a Junior Analyst. This individual will support client reporting, marketing campaigns, CRM and distribution list management, event preparation, and other client service initiatives. This is an excellent opportunity for someone who is detail-oriented, data-driven, and eager to gain experience in hedge fund investor relations and marketing. The ideal candidate has exposure to CRM systems, marketing operations, or content creation and is looking to build a career at the intersection of finance, marketing, and client service. Excel skills and comfort working with data are essential. Experience with marketing analytics, data visualization, or digital content tools is a plus but not required. Responsibilities Support the execution of marketing initiatives, including email campaigns, content distribution, and website updates. Maintain and update CRM records, contact lists, and distribution groups to ensure accurate and compliant client communications. Assist in the production and distribution of monthly, quarterly, and ad hoc investor reports and communications. Track and analyze marketing engagement metrics, website traffic, and client interaction data to inform content and campaign effectiveness. Assist with the coordination of investor meetings, industry events, conferences, and roadshows. Collaborate with investment, compliance, operations, and the broader investor relations team to ensure consistency and accuracy in client-facing materials. Support content creation efforts including presentations, factsheets, videos, or thought leadership campaigns. Develop firm, product, and industry knowledge to support cross-functional areas of the Investor Relations team, including sales, marketing, client service, and operational efforts. Update and maintain product and firm data across various industry databases. Assist with ad hoc client requests and serve as point of contact for investor inquiries and requests. Requirements Bachelor's degree. 1-3 years of professional experience in financial services, marketing operations, client service, or investor relations. Excel and data manipulation skills. Strong attention to detail, organizational skills, and ability to manage multiple projects under tight deadlines. Excellent communication skills. Familiarity with digital content platforms (e.g., Canva, Adobe, WordPress), marketing analytics tools, social media campaign management, data visualization, productivity tools, and/or CRM systems are a plus but not required. Series 3 will be required after joining. This role requires commuting into our Rowayton CT office Mondays through Fridays. Base Salary Range The anticipated base salary range for this position is $75,000 to $100,000. The anticipated range is based on information as of the time this post was generated and does not include any discretionary bonus or benefits (see eligibility below). The applicable annual salary or hourly rate paid to a successful applicant will be determined based on multiple factors, including without limitation the nature and extent of prior experience, skills, and qualifications. This wage range may be modified in the future. In addition, the employee who fills this role will be eligible for a discretionary annual bonus, as well as a wide array of benefit programs, such as medical and life insurance, 401(K) plans, and access to other healthcare programs. Notes: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation that a particular employee may be eligible for remains in the Company's sole discretion unless and until paid and may be modified at Graham's sole discretion, consistent with the law. Graham is committed to providing equal employment opportunity to all employees and applicants for employment without regard to their race, color, religious creed, gender, age, national origin, ancestry, alienage, citizenship status, handicap, disability, marital status, sexual orientation, gender identity, pregnancy, childbirth or other related conditions, military status, genetic information, or any other personal characteristics protected by applicable law. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, layoff, termination, transfer, leave of absence and compensation.