Americas HQ Business Operations Analyst
Operations analyst job in Charleston, WV
Application Deadline: January 10. If we do have a large enough candidate pool prior to the application deadline, we may take it down earlier. This role can be performed anywhere. (East or Central Time Zone) ideally. Meet the Team Operations is a key part of our Americas Sales organization and is central to our ongoing transformation and growth. As an Operations Analyst, you will support the Americas Architecture team and help enable Cisco's Architectures to evolve and succeed. In this critical role, you'll gain valuable insights into what drives our Architectures and the future direction of Cisco.
What You Will Do
As a member of our Americas Sales Operations team, you will:
* Provide New Year Readiness support for Americas Software and Services, assisting in preparations and process updates for the upcoming fiscal year.
* Support goaling, bookings, and pipeline reporting to ensure sales targets and progress are tracked accurately.
* Conduct sales data analysis and assist in the development of monthly business requirements documentation.
* Create and maintain dashboards and reporting tools (using platforms such as Centro, Salesforce, FinBI, and HANA) to deliver actionable business insights to sales and leadership teams.
* Collaborate with SW/Svcs leaders and cross-functional teams to develop, track, and report on key performance indicators (KPIs) and sales metrics.
* Support sales leaders with "run-the-business," "report-the-business," and "change-the-business" activities by providing data, reports, and operational assistance.
* Assist with compensation support activities, helping to ensure accurate and timely processing.
* Help gather business requirements, create mockups, and contribute to quarterly and monthly business reviews.
* Participate in sales enablement activities and operational efficiency projects, working closely with various stakeholders.
Minimum Qualifications
* BA/BS degree
* 1-3 years of experience in a business analyst or related role
* Familiarity with Cisco Americas Sales hierarchy, forecasting, and reporting tools
Preferred Qualifications
* Experience working in cross-functional teams or on project-based initiatives
* Strong analytical and interpersonal communication skills
* Ability to translate complex data into clear, actionable insights
* Experience supporting or collaborating with field sales, architecture sales, engineering, or sales operations
* "Team first" mentality and commitment to shared goals
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. For 40 years, we've been innovating to create solutions that power how humans and technology work together across the physical and digital worlds. Our solutions provide customers with unparalleled security, visibility, and insights across their digital footprint.
We work as a team, collaborating with empathy to achieve impactful results on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $92,000.00 to $123,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
* 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
* 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
* Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
* Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
* 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
* Additional paid time away may be requested to deal with critical or emergency issues for family members
* Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
* .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
* 1.5% of incentive target for each 1% of attainment between 50% and 75%;
* 1% of incentive target for each 1% of attainment between 75% and 100%; and
* Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$114,400.00 - $171,300.00
Non-Metro New York state & Washington state:
$100,200.00 - $153,200.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Intern/Co-op - Midstream Natural Gas and NGL Services Mechanical/Chemical/Petroleum/Civil/Electrical Engineering (Summer 2026)
Operations analyst job in West Union, WV
An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Responsibilities: The Natural Gas and NGL Services (Gathering and Processing) Engineering I ntern/Co-op manages all aspects of assigned projects including initial feasibility review and development of project scope, estimate, schedule, engineering design, equipment and material selection, project bidding, contractor selection, construction oversight, management of change, personnel and process safety, environmental oversight and all other project tasks to successfully accomplish goals for capital projects simultaneously within a managed budget and execution schedule. Responsibilities could include:
+ Collaborates with affected departments during phase gated Front-End Loading (Conceptual, Feasibility, and Definition where projects are initiated, concepts selected and front-end definitions developed) to vet resource estimates, schedules, business benefits, environmental/health/safety impacts. Facilitates technical reviews to ensure detailed engineering meets corporate engineering standards. Develops project feasibility and supports economic analysis to determine viability. Prepares decision support packages for review and approval by management.
+ Ability to manage DOT (CFR 192 & 195) regulated pipeline integrity repair programs and pipeline maintenance projects.
+ Manages field construction teams who execute this OQ required work. Working with project field teams in developing and selecting Inspection companies, as well as third party construction integrity services to complete repairs in accordance with DOT regulations.
+ Effectively works with field Company supplied field Construction Managers and Project Coordinators to ensure proper execution aligned with company directives of Safety, Quality, and reliable operations, aligned with company culture.
+ Effectively manages multiple stakeholder feedback and drives clear alignment and communication across a multi-discipline project teams consisting of Operations, Business Development, Construction, Subject Matter Experts, and other ad hoc internal and external stakeholders.
+ Monitors and controls project performance during Project Execution phase to ensure project meets agreed quality, cost and time parameters in safe and environmentally sound manner. May have contractor oversight.
+ Collaborates with Project Controls on project administration (scheduling, estimating, cost management, schedule management etc.) so that project resources are optimized. Conducts productivity analysis to identify and resolve critical variances so that project can achieve established objectives.
+ Coordinates with Procurement in the development of a contracting plan, including engineering and execution resources.
+ Identifies risk factors and ranks as of level of threat posed to project's success during technical and location-oriented risk assessment. Develops and implements risk response plan to monitor and control risks throughout the project lifecycle. This includes organizing and planning project HAZOPS and PHAs as needed.
+ Collaborate with engineers to analyze collected data and identify trends for operational optimization.
+ Supporting the Electrical Engineering team on electrical projects including power utilization and optimization in industrial processes, safe energized electrical work practices, and analysis of electrical design in Motor Control Centers.
+ Must be able to manage multiple projects simultaneously of varying magnitude and complexity from conception to commissioning and start-up.
+ Maintains accurate, thorough, and current project documentation.
Qualifications:
+ Candidates must be pursuing a Bachelor's degree in Chemical, Civil, Electrical, Mechanical, or Petroleum Engineering.
+ Concurrent enrollment in a Bachelor's degree (or higher) seeking program for the duration of the experience.
+ Strong academic performance.
+ Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future.
+ Availability to work 40 hours per week.
+ Positions are available Spring, Summer, and Fall semesters.
+ Availability for multiple work terms is preferred.
+ Will require time spent in the field monitoring and managing field activities as required in various areas of our Midstream natural gas and light crude facilities, including pipelines, compressor stations, pump stations and other related facilities.
+ Many projects may require travel; therefore, a valid driver's license is required.
+ Military experience a plus.
+ MIN - $32.92 per hour / MAX - $42.45 per hour
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
External Field.
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
Denver, Colorado
Job Requisition ID:
00018373
Pay Min/Max:
$0.00 - $999.99 Hourly
Grade:
HRLY1
Location Address:
1515 Arapahoe St Twr1 Ste 1600
Additional locations:
Bulger, Pennsylvania, Cadiz, Ohio, Canonsburg, Pennsylvania, Jewett, Ohio, Kingfisher, Oklahoma, San Antonio, Texas, Washington, Pennsylvania, West Union, West Virginia
Education:
Employee Group:
Full time
Employee Subgroup:
Intern
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at mympcbenefits.com. The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
About Marathon Petroleum Corporation
Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.
Revenue Operations Analyst
Operations analyst job in Charleston, WV
Dodge Construction Network (Dodge) is growing and we're looking to bring on a Revenue OperationsAnalystto helpguide thecommercial organization byoptimizinga well-structured sales process and implementing solutions based onrigorousanalysis. The Revenue OperationsAnalystwill be responsible for supporting ourrevenueteamsbyanalyzingall aspects ofourlead generation, prospecting, deal flow, andrevenuepipeline.The ideal candidate will have already started their revenue operations career and is excited to take ownership of key areas of focus within the team.
This is afull-timeposition and reports directly to the SeniorDirector, Revenue OperationsandAnalytics.
**_Preferred Location_**
This is a remote, home-office based position open to candidates across the continental United States, with a preference for those located in the Eastern Time Zone.
**_Travel Requirements_**
Expected travel is less than 5% of the time, but may occasionally be required for team meetings.
**_Essential Functions_**
+ Assist in helping Sales Development Representatives (SDRs), Account Executives (AEs), and Sales Leadership interact with our data primarily stored in our CRM (Salesforce) and interconnected systems to meaningfully drive better execution of sales strategy
+ Analyze our lead and opportunity assignment engine to match the right individuals and companies, with the right sales professionals, at the right time
+ Create sales and revenue forecasts using pipeline analysis, booking estimates, and key sales performance indicators
+ Gather and organize our data and generate deeper customer insight to enhance sales productivity
+ Work cross-functionally to ensure business data and reporting is 100% in sync for all members of our Go-To-Market teams
+ Troubleshoot reporting discrepancies as needed
+ Conduct complex, important work under minor supervision with wide latitude for independent judgment
**_Education Requiremen_** **_t_**
Bachelor's degreeinquantitativefield(mathematics, economics, etc.)and/or equivalent work experience.
**_Required_** **_Experience_** **_, Knowledge_** **_and Skills_**
+ 3+ years in SaaS Sales/Revenue Operations with a leading technology company
+ Proficiency with Salesforce object and reporting schemas
+ Intermediate proficiency in Excel functions and modeling
+ Experience with Business Intelligence tools
+ Exceptionalanalyticalskills,with theabilityto present datacross-functionally and to executives
+ Meticulous organizational and documentation skills
**_Preferre_** **_d_** **_Experience_** **_, Knowledge_** **_and Skills_**
+ Proficiency with Salesforce CPQ object and reporting schemas
+ Experience developing Tableau and Quick Sight dashboards and visualizations
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_future require sponsorship for employment visa status._** **_A b_** **_ackground check_** **_is_** **_required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job_** **_and_** **_consistent with all federal state and local ordinances._**
**_Reasonable_** **_Accommodation_**
**_Dodge Construction Network_** **_is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer._** **_We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people._** **_All employment decisions shall be_** **_based on merit,_** **_qualifications,_** **_and business needs_** **_without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status,_** **_pregnancy,_** **_sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
_\#LI-Remote_
_\#LI-SB1_
_\#DE-Remote_
_\#DE-1146-2025_
Mid-Level Business Analyst
Operations analyst job in Clarksburg, WV
Who is Fusion Technology?
Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community.
Position Location: Clarksburg, WV (onsite required)
Who are you?
Security-cleared Professional: You have made it through the process of receiving a United States government security clearance - congratulations! We know you are a trustworthy intel professional because you have a TS/SCI Clearance.
Education and Experience: You have a Bachelor's Degree in a related field with 5+ years of related experience. May be able to accept experience in lieu of degree:
Has the ability to use Mobile App Scanning with DOJ Mobile App Security and/or the Agency's Enterprise Security Operations Center.
What you'll do:
The Business Systems Analyst supports the technology resources and modernization missions with a wide array of general analysis, problem solving, judgment, communication, and planning skills to collect/document/assess user requirements, formulate recommendations, and implement solutions that include enterprise-level communication artifacts as it relates to Integrated Governance. Provide exceptional customer support to the Agency's personnel requesting applications to be screened for use or installation on the Agency's mobile IT devices. Other responsibilities include:
Conducts functional testing of the application on FBI Devices with the Mobility Program Office (MPO).
Conducts stakeholder reviews including but not limited to representatives from the OCIO, Inspection Division, and Office of General Counsel and provides recommendations with the Authorizing Official and Designated Representative.
Documents the findings from the outlined process for every application that enters the workflow and maintains an accurate record of application status for continuous monitoring and executing the conditions of the determination identified through the process
Contributes to portfolio briefings each year on the status of the mobile application review program and recently updates applications.
Facilitates monthly user notifications and reminders to update DOJ Investment Metrics and facilitates the submission of the IT Acquisition Report (ITAR) to the DOJ.
Reports quarterly Integrated Data Collection (IDC) reports regarding IT expenditures, inventory, and use. Will report on other Ad-Hoc reporting and data calls regarding the Capital Planning & Investment Control (CPIC) processes.
Submits deliverables each year, each to be delivered to the Unit Chief by the 16th of each month for review and approval.
Submits four IDC reports each year to be provided at the end of the month of the following quarter to the Unit Chief for review and approval.
Contributes to Portfolio briefings each year on the status of the mobile application review program and recently updated applications.
Facilitates the quarterly collection and review of updates and executive level talking points from the Agency's subject matter experts on technology risks from the Federal Government, Department of Justice, Enterprise, Director, other FBI divisions and branches, and the OCIO to inform executives for decision making purposes and programmatic oversight.
Delivers key strategic planning documentation including the Office of Management and Budget (OMB) Form 300.
Creates and executes project plans, communication plans, and refined communications products for overall technology governance.
Manages administrative and logistical duties for multi-division working groups where OCIO leads and supports throughout the enterprise and reports back to senior leadership.
Establishes and maintains relationships with working level stakeholders within and outside of the OCIO, to include external partners, such as the DOJ and the Intelligence Community.
What matters to you matters to us.
Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training.
Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.
BI Analyst III
Operations analyst job in Charleston, WV
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
At Datavant, our mission is to protect, connect, and deliver the world's health data to power better decisions and advance human health. As part of our internal team, you help us achieve this mission every day.
By continuing your career at Datavant, you'll drive transformative change in healthcare alongside a collaborative team.
The Business Intelligence & Analytics function within Datavant Product is actively seeking a detail-oriented and impact-driven data analyst to strengthen our Corporate Cross-Functional Reporting team. This pillar focuses on building a scalable, trusted reporting platform that delivers consistent, transparent, and actionable insights across our finance, accounting, compliance, and people functions. In this role you will help mature our analytics portfolio, drive BI modernization, and enable operational visibility through data. If you are an analyst who thrives at the intersection of data and business, and enjoys collaborating with both technical and non-technical stakeholders, we would love to hear from you!
**You Will:**
+ Partner & Analyze
+ Partner with cross-functional stakeholders to understand business needs, scope requirements, and define analytical approaches that inform decision-making.
+ Conduct exploratory and targeted analyses using analytical methods and business context to generate actionable recommendations.
+ Design and develop business intelligence solutions, including dashboards, reports, and tools that support operational visibility and strategic insights.
+ Deliver Scalable BI Solutions
+ Lead the development and maintenance of reusable data models and visualizations, ensuring accuracy, scalability, and performance across internal and external reporting at Datavant.
+ Collaborate with data engineering and BI teams to ensure data quality, accessibility, and alignment between source systems and reporting layers.
+ Enable Continuous Improvement
+ Contribute to the automation of recurring analytical workflows, reducing manual reporting and improving turnaround time for business users.
+ Drive the growth of team practices and analytical maturity by mentoring peers, documenting solutions, and leading process improvements.
+ Stay current on industry best practices in data visualization, BI tools, and analytics methods to continuously elevate team capabilities.
**What You Will Bring to the Table:**
+ Technical Skills
+ Proficiency in statistical analysis and programming languages such as SQL and Python for data analysis and modeling.
+ Skill in designing clear, insightful visualizations tailored to varied audiences using tools such as Sigma, Power BI, or Tableau.
+ Business Acumen & Communication
+ Demonstrated ability to craft compelling, data-driven stories that inform strategy and influence decision-making.
+ Excellent communication skills with the ability to distill technical concepts for non-technical audiences.
+ Proven ability to manage time effectively and prioritize work to meet tight client deadlines.
+ Mindset & Experience
+ Exceptional initiative and ability to solve problems independently, seek help when needed, and take ownership when navigating ambiguity.
+ Experience navigating change with cross-functional collaboration, customer focus, ownership, and a bias for action.
+ 4+ years of relevant experience in data analytics or a related field.
**Bonus Points If You Have:**
+ Experience working in healthcare, life sciences, or high-growth environments, especially in domains related to release of information (ROI) or data privacy compliance.
+ Understanding of data privacy and security best practices, with awareness of key regulations (e.g., HIPAA).
+ Experience working with cloud-based storage and computing platforms (e.g., AWS, GCP, Azure).
+ Experience using dbt to build and maintain data models within a modern analytics stack.
+ Proven ability to bring structure, best practices, and operational rigor to BI teams in high-growth or evolving data environments.
+ Exposure to machine learning techniques such as natural language processing or time series forecasting.
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$104,000-$125,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Business analyst(Medicaid)
Operations analyst job in Charleston, WV
Job Role: Business Analyst
Employment Type: Full-time
About Us
DMV IT Service LLC, founded in 2020, is a trusted consulting partner specializing in IT transformation, data analytics, project management, and digital modernization. We support government and enterprise clients with end-to-end technology solutions that enhance operational efficiency and service delivery. Our team combines domain expertise with deep technical knowledge to drive measurable outcomes.
Job Purpose
We are seeking an experienced Business Analyst - Health & Human Services to support the WV PATH T&M Enhancements initiative. The ideal candidate will have strong healthcare domain expertise, particularly in SNAP and Medicaid programs, and will play a key role in requirements gathering, documentation, project controls, and stakeholder alignment.
This role requires someone highly skilled in translating complex business needs into clear, actionable functional and non-functional requirements while working closely with project managers, developers, and executive stakeholders.
Requirements
Lead the solicitation, review, validation, and documentation of functional and non-functional business requirements.
Conduct workshops, interviews, and working sessions with stakeholders to gather detailed system and process requirements.
Translate business needs into clear, structured artifacts such as BRDs, user stories, acceptance criteria, workflows, and process maps.
Project Controls & Coordination
Manage project controls including issues, risks, requirements, scope, and schedules.
Maintain visibility into daily activities across project teams and ensure consistent engagement with executive stakeholders.
Support the PM with tracking project milestones, dependencies, and deliverables.
Healthcare & Government Program Support
Apply industry expertise in SNAP, Medicaid, and Health & Human Services to ensure accurate requirements and alignment with program rules.
Provide BA support for WV PATH enhancements, ensuring requirements reflect business needs and regulatory expectations.
SDLC & Governance
Work across all SDLC phases, from initiation through deployment and maintenance.
Support government RFP and SOW response efforts by contributing requirements, solution insights, and analytical input.
Partner with internal and external stakeholders to ensure alignment, visibility, and integration across workstreams.
Required Qualifications
Bachelor's degree or equivalent experience.
3+ years of experience soliciting, analyzing, and writing functional and non-functional business requirements.
3+ years leading requirements gathering and validation efforts.
3+ years of experience in the Healthcare industry, specifically within Health & Human Services, SNAP, and Medicaid.
1+ year of experience managing project controls (issues, risks, scope, schedules, requirements).
Experience working with cross-functional technology teams and senior stakeholders.
Strong understanding of SDLC methodologies.
Experience contributing to government RFP responses and SOW development.
Excellent communication, documentation, and stakeholder management skills.
Preferred Qualifications
Extensive experience writing high-quality functional and non-functional requirements.
Strong experience conducting requirements workshops and validation sessions.
Deep domain expertise in SNAP, Medicaid, or HHS programs-a major differentiator.
Auto-ApplyCybersecurity Analyst - Tier 2 (On-Site)
Operations analyst job in Martinsburg, WV
The following states/districts are excluded from this job ad: AK, CA, CO, CT, DC, HI, IL, LA, MA, MN, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, VT, WA, WY
Location(s): Capital Region Readiness Center (CRRC) 221 Butler Avenue, Martinsburg, West Virginia, 25405
Are you ready to defend critical systems against today's most advanced cyber threats? We are seeking a Cybersecurity Analyst - Tier 2 to monitor alerts, investigate incidents, and ensure swift, effective responses to protect data and systems.
Position Description: The Cybersecurity Analyst - Tier 2 safeguards the Department of Veterans Affairs (VA) digital assets and responds to, investigates, and mitigates potential cyber threats.
Minimum/General Experience: 3 years of experience supporting incident response in an enterprise-level Security Operations Center (SOC)
Minimum Education: Bachelors degree in computer science, cybersecurity, information technology or related field; Must have or be willing to obtain one of the following certifications: GIAC Certified Incident Handler, EC-Council's Certified Incident Handler (E|CIH), GIAC Certified Incident Handler (GCIH), Incident Handling & Response Professional (IHRP), Certified Computer Security Incident Handler (CSIH), Certified Incident Handling Engineer (CIHE), EC-Council's Certified Ethical Hacker
Essential Skills/Qualifications:
Above average understanding of cybersecurity principles and incident response methodologies
Strong experience with security technologies (e.g., Security Information and Event Management (SIEM), Intrusion Detection System/Intrusion Prevention System (IDS/IPS), Endpoint Detection and Response (EDR), network monitoring tools)
Experience with enterprise ticketing systems (e.g., ServiceNow)
Ability to work independently and in a team environment to identify errors, pinpoint root causes, and devise solutions
Ability to learn and function in multiple capacities
Ability to be proactive in a high-pressure environment to ensure SOC operates effectively
Excellent analytical and problem-solving skills
Excellent verbal and written communication skills
Ability to work third shift (10:30PM ET - 7:00AM ET) to support 24/7 cybersecurity operations
General Physical Requirements needed to perform the essential functions of this job may vary based on the location of the assignment.
Assignment Location(s) - Capital Region Readiness Center (CRRC) 221 Butler Avenue, Martinsburg, West Virginia, 25405
Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Typing, communicating, repetitive motions.
Close visual acuity to prepare and analyze data, view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting.
Inside environmental conditions with protection from outside elements.
Security: Ability to obtain/maintain a Federal Civilian Public Trust
U.S. Citizenship or Permanent Resident that has lived in the United States for at least 3 years
Federal Civilian Public Trust Consists of a review of up to but not limited to:
Covers 10 year period and in some instances lifetime events
OPM Security Investigations Index (SII)
DOD Defense Central Investigations Index (DCII)
National Agency Check (NAC) records
FBI name check
FBI fingerprint check
Credit report check
Written inquiries to previous employers and references listed on the application for employment
Potential interviews with the subject, spouse, neighbors, supervisor, coworkers
Law enforcement check
Court records check
Education check- Attendance and Degrees
Acceptable Credentials
Tasks/activities include, but are not limited to:
Performs real-time monitoring and triage of security alerts in Cybersecurity toolsets including SIEM and EDR
Makes accurate determination of what alerts are false positives or require further investigation and prioritization
Leads and actively participates in the investigation, analysis, and resolution of cybersecurity incidents
Analyzes attack patterns, determines the root cause, and recommends appropriate remediation measures to prevent future occurrences
Ensures accurate and detailed documentation of incident response activities, including analysis, actions taken, and lessons learned
Collaborates with knowledge management teams to maintain up-to-date incident response playbooks
Collaborates effectively with cross-functional teams, including forensics, threat intelligence, IT, and network administrators
Communicates clear technical information and incident-related updates to management and stakeholders
Identifies and actions opportunities for tuning alerts to make the incident response team more efficient
Monitors the performance of security analytics and automation processes regularly, identifying areas for improvement and taking proactive measures to enhance their efficacy
Leverages Security Orchestration, Automation, and Response (SOAR) platforms to streamline and automate incident response processes, including enrichment, containment, and remediation actions
Supports the mentoring and training of more junior incident response staff
Stays informed about the latest cybersecurity threats, trends, and best practices
Participates in cybersecurity exercises, drills, and simulations to improve incident response capabilities
Compensation & Benefits: The annual projected pay range for this position is $92,490.00 - $102,790.00 with consideration being given to various factors including but not limited to qualifications, experience, job responsibilities, and geographic location.
Oxley Enterprises, Inc. offers a full array of benefits including:
Medical, dental, vision and prescription drug coverage for you and your family.
Life Insurance, short-term disability and long-term disability paid for by the Company.
Supplemental coverages including Accident, Critical Illness, and Hospital.
Additional Life insurance coverage for you and your dependents.
401k plan with various options to select based on your retirement goals.
Oxley Enterprises , Inc. is a certified service-disabled veteran-owned (SDVOSB), economic disadvantaged woman-owned (EDWOSB), Small Business Administration Certified 8(a), and small disadvantaged business (SDB) that has 25 years of experience building and delivering quality IT systems and programs. Oxley is ranked in the INC 5000 7 times (2016, 2017, 2018, 2021, 2023, 2024, 2025). Oxley is a 2019 - 2025 Department of Labor HIRE Vets Medallion Award Winner. Oxley is Virginia Values Veterans certified.
All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local law.
If you require a reasonable accommodation to apply for a position at Oxley Enterprises, Inc., please send an email to our Human Resources Department at: **************************** with the following information:
Subject Line: Accommodation Request
Provide a description of your accommodation request
Include your contact information: Full name, Email address, Best number to reach you (optional)
We participate in the E-Verify program. ***************************
Mainframe Application Analyst
Operations analyst job in West Virginia
5-years contract.
3 years experience: - Mainframe Application development using COBOL, CICS, JCL - Relational Database - Analysis and Design
Engineering Co-op/Intern
Operations analyst job in Wheeling, WV
Kalkreuth Roofing and Sheet Metal is one of the top 10 roofing contractors in the country and strives to maintain a progressive vision for the future. Kalkreuth specializes in complex commercial exterior envelope applications in various markets throughout the country. The company boasts an extensive project portfolio including clients in the automotive, chemical, government, education and healthcare industries. With a wealth of resources and an extensive construction industry network, Kalkreuth has the capabilities to complete any project according to specifications.
Duties & Responsibilities:
* Participate as a multidisciplinary engineering team member
* Assist engineers and engineering technicians with the design, development, integration, and testing of projects
* Assist with the documentation of engineering data, drawings and spreadsheets
* Participate in field testing of products
* Participate in the QA/QC process of projects
* Provide technical support to project engineers
* Ability to work independently with concise instructions
Qualifications:
* Must be currently enrolled in an undergraduate, graduate, or doctorate program.
* Maintain a professional appearance.
* Ability to conduct oneself professionally in a business setting
* Exhibit strong organizational, time management, and detail-oriented skills.
* Demonstrate excellent communication and interpersonal skills.
* Proficient in PC programs, including Microsoft Office.
Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Phone: ************
Email: ***********************
Equal Opportunity Employer, including disabled and veterans.
If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language: English - Spanish - Arabic - Chinese
English - Spanish - Chinese
If you want to view the Pay Transparency Policy Statement, please click the link: English
View Company Information
To see other positions, click here.
Easy ApplyCybersecurity Analyst
Operations analyst job in Clarksburg, WV
Tygart is seeking a Cyber Security Analyst to support a DOJ office in Clarksburg, WV. The ideal candidate must possess a current a Top-Secret clearance. Key Responsibilities:
Support ISSOs in the evaluation of delivered software for security and compliance.
Conduct dynamic, manual, and automated reverse engineering of binary files to identify vulnerabilities or malicious logic.
Analyze and cross-reference code libraries with industry best practices, including OWASP Top 10.
Perform:
Static/dynamic analysis of known and unknown malicious binaries.
Functional and behavioral analysis of source code and scripts.
Hardware/firmware analysis, as needed.
Assist stakeholders in identifying and evaluating technical and operational security risks, threats, and vulnerabilities.
Contribute to knowledge transfer and internal briefings.
Qualifications:
Active Top-Secret Security Clearance (required).
Minimum 2 years of experience in Information Security, with a focus on software security analysis and cyber threat assessment.
Excellent problem-solving, analytical, and communication skills.
Preferred Qualifications:
Associates Degree
CompTIA Security+ (or equivalent)
Certified Ethical Hacker (CEH) or equivalent
Why Join Tygart Technology? At Tygart Technology, we value innovation, integrity, and technical excellence. You'll join a team of dedicated professionals who deliver mission-critical solutions to our government partners. We offer competitive compensation, benefits, and the opportunity to grow your career while supporting impactful work.
Tygart Technology, Inc. is a premier professional services and software development organization providing a broad range of Information Technology (IT) services to public and commercial sector customers. Founded in 1992, Tygart's customer first mind set and agile development methodology have led to our continued success. Tygart supports the Department of Defense, Federal Bureau of Investigation, Intelligence Community, Federal Election Commission, Pension Benefit Guaranty Corporation, and various other Federal and State organizations and maintains offices in West Virginia and Northern Virginia.
Tygart Technology is an equal opportunity employer. We do not discriminate in employment decisions based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable federal, state, or local law. We are dedicated to providing a work environment where all individuals are respected and their contributions are valued. For information on Tygart and our career openings, please visit *******************************
Cybersecurity Analyst
Operations analyst job in Clarksburg, WV
XPECT Solutions, LLC has built a strong reputation by supporting our clients in meeting their strategic goals and mission objectives. We provide high quality resources for a wide range of IT and security solutions at best-value pricing. Our success is built on a solid foundation of well-vetted, highly technical personnel, a disciplined project management approach, and an overarching commitment to customer service. We develop, test, deploy, and support exceptional solutions that enhance system functionality, while maximizing reliability and availability, and ensure the tightest security.
Job Overview
XPECT Solutions is looking for an experienced and dynamic Cybersecurity Analyst to support their customers mission critical work in Clarksburg, WV. The position will help our customer to manage their minimum baseline Information System Security Controls. This position will help ensure that the confidentiality, integrity, and availability or our Federal Customer computer systems is met and kept to the highest standards.
Core Responsibility to include (but not limited to):
Provides technical support in the areas of vulnerability assessment, risk assessment, network security, product evaluation, and security implementation.
Responsible for designing and implementing solutions for protecting the confidentiality, integrity and availability of sensitive information.
Responsible for preparing contingency plans for system software, hardware, and applications for the organization.
Implement procedures to ensure business applications continue to function through disruptive incidents within an organization.
Develop and maintains various security controls to protect technology assets from internal or inadvertent modification, disclosure or destruction.
Provide technical evaluations of customer systems and assists with making security improvements.
Participate in design of information system contingency plans that maintain appropriate levels of protection and meet time requirements for minimizing operations impact to customer organization.
Conduct security product evaluations, and recommend products, technologies and upgrades to improve client security posture.
Conduct testing and audit log reviews to evaluate the effectiveness of current security measures.
Provide reports regarding effectiveness of IT security and make recommendations for the adoption of new procedures.
Responsible for day-to-day security administration of systems and networks including systems access administration.
Requirements
Active Top Secret Clearance
Minimum 5 years of professional experience in cybersecurity, information assurance, or related technical roles.
Experience with cybersecurity frameworks and standards including:
NIST 800-53
OWASP (Open Web Application Security Project)
SANS Institute Best Practices
Experience working in Scaled Agile Framework (SAFe) development environments.
Knowledge and experience of information security practices within federal and/or state government environments.
Excellent written and oral skills
Benefits
Xpect Solutions, LLC is a one-of-a-kind employer with a talented team that is cleared at various levels and is certified in dozens of industry-recognized certifications. Our talented staff are the key to our success. They bring the knowledge, experience and technical skills to deliver the best solutions to our customers.
We support our team by providing open communication, win-win partnerships with clients and vendors, a team-oriented culture, and a focus on professional development and growth for a long-lasting and happy career.
We offer a benefits package that is designed to keep our most important assets - our employees - healthy, happy, energized and moving forward. Our philosophy is simple - empower our employees with the benefits, resources and the financial incentives they need to be successful.
Benefits and Perks:
A competitive Medical, Dental, and Vision plan
Retirement Savings Plan
Life Insurance
AD&D Insurance
Short Term and Long Term Disability Insurance
3 weeks of annual PTO
11 days of Holiday PTO
Performance Awards
Referral Bonus Plan (of up to $5,000/year)
Education Reimbursement/Training (of up to $2,500/year)
Senior Analyst, Life Sciences Consulting
Operations analyst job in Charleston, WV
**About Us** The Dedham Group has set out to develop a health care innovation organization that could separate the background "noise" from what warrants investment in our highly complex, rapidly evolving marketplace lacking transparency to enable our pharmaceutical and biotech clients to make better decisions and flourish.
Today, ten years later, we are the preeminent U.S. market access oncology and specialty strategy partner, grounded in the structure and logic of the strategy consulting discipline, bolstered by our robust data set continuously enriched via our unequaled specialty access panel of the most highly influential access and value influencers in the U.S.
With a unique staffing model of highly structured and collaborative creative thinkers akin to an oncology and specialty think tank, we have increasingly come to be viewed as an influencer in our industry. At the interface of clinical, economic, and operational evolving needs, the Dedham Group has become the go-to resource for addressing the challenges faced by the world's leading life sciences organizations.
Now, The Dedham Group is proud to be a part of Norstella (*************************** . Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
- Accelerate the drug development cycle
- Assess competition and bring the right drugs to market
- Make data driven commercial and financial decisions
- Match and recruit patients for clinical trials
- Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**About the Senior Analyst:**
The Senior Analyst position at TDG is a rare and exciting opportunity for junior team members who are extremely smart and ambitious looking to further their careers in the Life Sciences industry and strategy consulting. Analysts will work on projects addressing the reimbursement, pricing, demand creation, health policy, health economics and market strategy needs of clients.
Analysts will support all levels of consulting projects and business development work including:
+ Market research (primary and secondary research)
+ Data analysis
+ Report and presentation development
+ Strategy assessment and commercial insight
+ And other duties as assigned
**Requirements**
**Our ideal candidate has:**
+ A science or science-related degree from a top-tier university
+ 1-3 years of experience in Life Sciences Consulting
+ Market Access Consulting is a plus
+ Entrepreneurial and collaborative attitude
+ Excellent time and project management skills
+ Superior skills in using MS Office (particularly PowerPoint and Excel)
+ Strong communication and analytical skills
**Benefits**
+ Medical and prescription drug benefits
+ Health savings accounts or flexible spending accounts
+ Dental plans and vision benefits
+ Basic life and AD&D Benefits
+ 401k retirement plan
+ Short- and Long-Term Disability
+ Paid parental leave
+ Paid time off
_The expected base salary for this position ranges from_ **_$105,000_** _to_ **_$130,000._** _It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._
**_Please note- all candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa._**
**The Guiding Principles For Success At Norstella**
**01: Bold, Passionate, Mission-First**
We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.
**02: Integrity, Truth, Reality**
We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn't. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.
**03: Kindness, Empathy, Grace**
We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.
**04: Resilience, Mettle, Perseverance**
We will persevere - even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.
**05: Humility, Gratitude, Learning**
We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.
_The Dedham Group is an equal opportunity employer. All Job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
Sr. Analyst, Customer Success
Operations analyst job in Charleston, WV
**_What Customer Success contributes to Cardinal Health_** Commercial Technologies manages the enterprise's portfolio of commercial technologies to maximize the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio and innovative solutions based on relationships with business leaders, develops back-end solutions and capabilities, and improves the front-end experience.
Customer Success analyzes customer experiences on the company's commercial technologies and platforms and integrates customer perspectives and data into the design and management of commercial technologies. This job family interfaces with Customer Service and Marketing teams to gather and represent the voice of the customer and recommends enhancements to commercial technologies based on insights, working closely with User Experience Design professionals.
The Customer Experience Engineer supports various clinical applications, translates business requirements into technical specifications, maintains relationships with the development and business teams, and drives standard business processes. The engineer should understand business priorities and the relative importance of their projects. This engineer should be able to identify multiple approaches to problem solving and recommend the best-case solution. Furthermore, an engineer must possess strong technical acumen with the ability to translate information and research into non-technical language as necessary to effectively communicate across teams, customers, and clients.
**_Responsibilities_** :
+ Assist frontline analysts with escalation and resolution of complex technical issues reported by customers
+ Interact with Product Owners and Development Teams to become proficient with both business purpose and customer workflows as well as the backend technical architecture of our applications.
+ Proactively develop and maintain technical knowledge in specialized area(s), remaining up to date on current trends and best practices
+ Translate requirements, produce feasibility reports and design solutions to improve productivity and efficiency
+ Manage flow of data between Cardinal Health, its customers and other 3rd Party vendors.
+ Coordinate and report on project progress, obstacles and accomplishments to key Business and IT stakeholders.
**_Qualifications_**
+ 2-4 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ Must be flexible with being in office based on location or team needs
+ Must participate in testing activities outside of normal working hours
+ Must be willing to visit customer sites
+ Windows OS (all versions) and Microsoft Office expert, preferred
+ Hardware and Networking proficiency, preferred
+ Experience with tablets and printers
+ Understanding of DNS server and basic IP routing, preferred
+ Windows Server (Server 2008 and up) familiarity preferred
+ General knowledge of EDI
+ Experience with healthcare or pharmacy workflows or IT software, preferred
+ Experience with EMR / EHR, pharmacy management software, and/or healthcare billing software, preferred
+ Ability to communicate free of technical language to the business and end-user
+ Demonstrate strong analytical and project management skills
+ Demonstrate IT knowledge and expertise in the areas being developed or enhanced
+ Strong collaboration, multi-tasking, and organization skills
+ Strong oral and written English communication skills
+ Demonstrate thorough knowledge of the industry and trends
**_What is expected of you and others at this level_**
+ Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes action to resolve
+ Applies judgment within defined parameters
+ Receives general guidance and may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $ 68,500-$88,020
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/18/2026*if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Vibration Analyst
Operations analyst job in Fairmont, WV
We are currently seeking a Machinery Vibration and Condition Monitoring Analyst to be based at our Fairmont, WV location. This “hands on” position will support multiple plant locations in our geographic region.
The Machinery Vibration and Condition Monitoring Analyst works with the Soles Electric plant personnel to maintain and/or improve the reliability of rotating equipment and meet desired facility performance goals. The position requires analyzing and reporting the health of rotating process equipment to proactively identify component, equipment and system issues and recommend corrective actions. Utilization of predictive maintenance programs to include vibration analysis, thermography, PdMA analysis and equipment condition monitoring technologies are critical to the success of this role.
This position works closely with Operations Management, Site Maintenance Personnel, Reliability Specialists and Engineers to identify and resolve rotating equipment related issues.
Key responsibilities:
Predictive program and condition monitoring administration for the following but not limited to: Rotating equipment such as large fans, blowers, pumps, gearboxes and motors
Review and monitoring of rotating equipment condition including vibration data, lube oil results and utilize other critical operating process data such as pressures, temperatures, flows, loads & efficiencies to determine equipment health
Vibration Analysis Database Management
Provide remote troubleshooting support to field technicians to resolve vibration instrumentation and CSI data collector issues
Provide vibration data collection training to new employees
Determines vibration point locations and develops data collection routes for new and existing equipment
Hands on target pointing and installation of vibration systems on rotating equipment
Field diagnostics and troubleshooting
Report equipment deficiencies utilizing EAM (CMMS)
Consults with Soles Electric personnel on recommended corrective actions
Collaborates with responsible Operations and Maintenance Personnel, Reliability Specialists, and Region Planners to prioritize repairs of identified equipment deficiencies
Identifies, justifies and purchases major predictive equipment spare parts
RCA participation - provides relevant vibration and analysis history to support root cause analysis efforts
Perform other duties related to this function to ensure the reliability of plant rotating equipment
This position requires a combination of office work and field work. This position typically requires approximately 15% - 20% travel domestically. Accessibility during off-hours is required. The applicant must be physically able to work on and around elevated fixed and rotating equipment.
Requirements
Required Qualifications:
Minimum of 5 years of experience in the maintenance of rotating equipment in an industrial manufacturing environment.
Category I certification in vibration analysis
Knowledge of predictive maintenance methodologies and technologies.
Must possess excellent verbal communication, team interaction and presentation skills.
Strong computer and standard software experience (MS Office, E-Mail, CMMS, etc.)
Demonstrates proficiency in the use, application and maintenance of vibration data acquisition software and the diagnostic equipment used to track the health of the site's critical rotating machinery
Proven ability to interpret and analyze vibration and oil analysis data
Knowledge of general rotating equipment fundamentals such as assembly fits and tolerances
Desired Qualifications:
Category II certification in vibration analysis
Experience utilizing Emerson/ CSI MHM software and associated data collectors
Experience specifying vibration systems including transmitters, probes, accelerometers and the associated cables
Understanding of installing vibration systems/ knowledge of proper grounding
Experience in shop and field balancing of rotating equipment
Experience using CMMS systems such as Infor EAM.
Experience in the installation, maintenance and troubleshooting of mechanical equipment such as large fans, gear boxes, rotary blowers, pumps, and motors
Business Analyst
Operations analyst job in Moorefield, WV
Summary/Objective
The Business Analyst plays a critical role in analyzing and optimizing business processes, systems, and operations. Collaborating with others, the analyst will identify areas for improvement to enhance efficiency and effectiveness. This role includes designing, documenting, and optimizing workflows, operational reports, and operational dashboards that align with organizational goals. The Business Analyst ensures processes are streamlined and that workflows are clear, efficient, and documented, supporting data-driven decision-making. In addition, the analyst will assist with new operational software applications. A key part of this role is to ensure that workflows, operational reports, and operational dashboards meet business needs and are aligned with company objectives.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work with stakeholders to capture, map, and document current business processes and identify areas that require improvement or new process design.
Continuously analyze workflows, identify inefficiencies, and propose actionable recommendations to streamline operations, reduce costs, and enhance productivity.
Design, document, and optimize workflows based on stakeholder needs, operational goals, and system requirements.
Ensure workflows are easy to understand, structured for efficiency, and aligned with best practices.
Monitor existing workflows to ensure they are functioning as intended and meet operational standards.
Regularly review and update workflows to align with industry best practices and regulatory requirements.
Proactively seek opportunities for workflow enhancements and recommend adjustments for greater efficiency and effectiveness.
Maintain and document all workflow changes, ensuring accuracy and completeness.
Generate reports to evaluate workflow effectiveness, identify bottlenecks, and track key performance indicators.
Analyze data from business systems to identify trends, issues, and opportunities that inform decision-making and drive improvements.
Manage the configuration and setup of new operational software applications, ensuring they align with business needs and technical requirements.
Collaborate with stakeholders to gather detailed requirements and customize the software to meet business objectives.
Proactively seek opportunities for operational software enhancements and recommend adjustments for greater efficiency and effectiveness.
Provide training to stakeholders to ensure smooth adoption of new workflows and processes.
Offer ongoing support to ensure workflows are functioning as expected and troubleshoot any issues that arise.
Develop and deliver operational reports and dashboards to support business decisions.
Stay updated with company policies and regulations that impact workflows, reports, and dashboards.
Write, update, and maintain policies and procedures related to workflows on platforms like SharePoint.
Offer constructive feedback to the Director of Business Support and Delivery on potential risks, challenges, and areas for improvement. Proactively suggest control improvements and optimizations to drive operational efficiency.
Other Duties
Comply with all policies and procedures as applicable, including the Bank's BSA/AML policy.
Assist with audits, regulatory reviews, and examinations by gathering relevant documentation requested by auditors or regulatory bodies.
Perform additional tasks, projects, and responsibilities as directed by the Director of Business Support & Delivery.
Skills/Abilities
High degree of ethics and integrity in dealing with sensitive business data and processes.
Strong understanding of best practices for process mapping and workflow design best practices.
Ability to analyze data, identify trends, and provide actionable insights for business decisions.
Ability to identify and resolve inefficiencies within systems and processes through practical, data-driven solutions.
Excellent verbal and written communication skills to interact with stakeholders, document requirements, and present findings.
Skilled in working with business stakeholders across all levels to gather requirements, align project goals, and implement solutions.
Strong attention to detail in capturing business requirements and ensuring solutions meet those needs accurately.
Comfortable with data analysis tools, project management software, and business analysis methodologies.
Ability to work occasional overtime during peak periods
Ability to work in a fast-paced environment with evolving priorities and competing deadlines.
Strong organizational skills with the ability to prioritize and manage multiple tasks efficiently.
Supervisory Responsibility
This position does not have supervisory responsibilities.
Work Environment
This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners and filing cabinets. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.
Physical Demands
This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary.
Travel
Travel is required for this position.
Education and Experience
Required Qualifications:
Bachelor's degree in management information system, computer science, or a related field (or equivalent related experience).
Proficiency in Microsoft Office Suite and experience with data analysis tools (e.g. Python, Power BI) and workflow writing software (e.g., Enterprise Workflow).
Desired Qualifications:
2-3 years of experience in business analysis, process improvement, or a similar role.
Proven experience in a banking environment, with knowledge of banking processes, systems, and regulations.
Hands-on experience with process mapping, business analysis, and workflow optimization
Equal Employment Opportunity/M/F/disability/protected veteran status
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Auto-ApplySystems Technical Analyst
Operations analyst job in Huntington, WV
Professional who provides technical support and assistance to customers, on the phone or in person related to computer systems, hardware, and software. Their primary intention is to ensure a client's satisfaction and ability to properly operate computers, printers and other technology by responding to questions and providing technical assistance.
System Specific Duties and Responsibilities:
Responding to questions on the phone, via email, in person, or through remote access.
Offering technical assistance with the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
Installing new software and hardware systems as needed.
Overseeing new system installation and setup and customizing PCs to meet the needs of the Center for Education staff.
Provides references for users by possibly writing and maintaining user documentation, providing help desk support.
Answers support calls in a respectful manner and logs tickets timely to help track and audit customer issues.
Provides immediate troubleshooting assistance when necessary to ensure continued efficient operation of the systems.
Demonstrates patience when working with customers for support.
Works independently under general direction of supervisor.
Attends meetings as requested to help learn and support customer needs.
Communicate in a clear and concise manner to aid in customer understanding of system functionality.
Create or log an enhancement for creation of specialized queries at the request of nurse managers.
Use positive language to create positive perceptions about company, software and service.
Maintain a positive persona even when dealing with frustrated customers in no win situations.
Maintain good time management for processes and projects and be transparent.
Document issue resolution well and communicate to peers for improved support.
Don't accept the “status quo” as a customer solution, but strive for service excellence in process and practice.
Performs other functions as requested.
Safety Co-op/Intern
Operations analyst job in Wheeling, WV
Kalkreuth Roofing and Sheet Metal is one of the top 10 roofing contractors in the country and strives to maintain a progressive vision for the future. Kalkreuth specializes in complex commercial exterior envelope applications in various markets throughout the country. The company boasts an extensive project portfolio including clients in the automotive, chemical, government, education and healthcare industries. With a wealth of resources and an extensive construction industry network, Kalkreuth has the capabilities to complete any project according to specifications.
Duties & Responsibilities:
* Travel to jobsites to conduct detailed safety inspections
* Implements, administers and maintains project Drug and Alcohol Substance Abuse Program
* Operate under OSHA regulations
* Develops and conducts employee safety and health training programs
* Manages project security contracts, programs and policies
* Performs record keeping functions
* Conducts incident and injury investigations
* Writes detailed injury reports
* Completes all appropriate company safety program documents
* Monitors construction safety program administration
* Supports continuous improvement efforts and the change management effects associated with the implementation of safety
Qualifications:
* Must be currently enrolled in an undergraduate, graduate, or doctorate program.
* Maintain a professional appearance.
* Ability to conduct oneself professionally in a business setting
* Exhibit strong organizational, time management, and detail-oriented skills.
* Demonstrate excellent communication and interpersonal skills.
* Proficient in PC programs, including Microsoft Office.
Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Phone: ************
Email: ***********************
Equal Opportunity Employer, including disabled and veterans.
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Easy ApplyVibration Analyst
Operations analyst job in Fairmont, WV
Job DescriptionDescription:
We are currently seeking a Machinery Vibration and Condition Monitoring Analyst to be based at our Fairmont, WV location. This “hands on” position will support multiple plant locations in our geographic region.
The Machinery Vibration and Condition Monitoring Analyst works with the Soles Electric plant personnel to maintain and/or improve the reliability of rotating equipment and meet desired facility performance goals. The position requires analyzing and reporting the health of rotating process equipment to proactively identify component, equipment and system issues and recommend corrective actions. Utilization of predictive maintenance programs to include vibration analysis, thermography, PdMA analysis and equipment condition monitoring technologies are critical to the success of this role.
This position works closely with Operations Management, Site Maintenance Personnel, Reliability Specialists and Engineers to identify and resolve rotating equipment related issues.
Key responsibilities:
Predictive program and condition monitoring administration for the following but not limited to: Rotating equipment such as large fans, blowers, pumps, gearboxes and motors
Review and monitoring of rotating equipment condition including vibration data, lube oil results and utilize other critical operating process data such as pressures, temperatures, flows, loads & efficiencies to determine equipment health
Vibration Analysis Database Management
Provide remote troubleshooting support to field technicians to resolve vibration instrumentation and CSI data collector issues
Provide vibration data collection training to new employees
Determines vibration point locations and develops data collection routes for new and existing equipment
Hands on target pointing and installation of vibration systems on rotating equipment
Field diagnostics and troubleshooting
Report equipment deficiencies utilizing EAM (CMMS)
Consults with Soles Electric personnel on recommended corrective actions
Collaborates with responsible Operations and Maintenance Personnel, Reliability Specialists, and Region Planners to prioritize repairs of identified equipment deficiencies
Identifies, justifies and purchases major predictive equipment spare parts
RCA participation - provides relevant vibration and analysis history to support root cause analysis efforts
Perform other duties related to this function to ensure the reliability of plant rotating equipment
This position requires a combination of office work and field work. This position typically requires approximately 15% - 20% travel domestically. Accessibility during off-hours is required. The applicant must be physically able to work on and around elevated fixed and rotating equipment.
Requirements:
Required Qualifications:
Minimum of 5 years of experience in the maintenance of rotating equipment in an industrial manufacturing environment.
Category I certification in vibration analysis
Knowledge of predictive maintenance methodologies and technologies.
Must possess excellent verbal communication, team interaction and presentation skills.
Strong computer and standard software experience (MS Office, E-Mail, CMMS, etc.)
Demonstrates proficiency in the use, application and maintenance of vibration data acquisition software and the diagnostic equipment used to track the health of the site's critical rotating machinery
Proven ability to interpret and analyze vibration and oil analysis data
Knowledge of general rotating equipment fundamentals such as assembly fits and tolerances
Desired Qualifications:
Category II certification in vibration analysis
Experience utilizing Emerson/ CSI MHM software and associated data collectors
Experience specifying vibration systems including transmitters, probes, accelerometers and the associated cables
Understanding of installing vibration systems/ knowledge of proper grounding
Experience in shop and field balancing of rotating equipment
Experience using CMMS systems such as Infor EAM.
Experience in the installation, maintenance and troubleshooting of mechanical equipment such as large fans, gear boxes, rotary blowers, pumps, and motors
Senior Analyst II, Domain (Clinical & Commercial Development)
Operations analyst job in Charleston, WV
Company: Norstella Employment Type: Full Time **Description** Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**About the Role:**
The Sr. Analyst II is a strategic individual contributor role responsible for leading innovation in domain-specific intelligence regarding clinical and commercial content development, driving process automation, and implementing cross-functional quality and publishing enhancements. The role combines deep industry knowledge, process design, and thought leadership to ensure Norstella's research products remain best-in-class.
**Responsibilities:**
+ Lead advanced therapeutic research and industry trend analysis, including competitive positioning, regulatory changes, domain-specific insights, and opportunities
+ Drive innovation in data analysis, new product development, and data modeling by leading change initiatives and feature development
+ Establish and coach teams on quality frameworks, lead QA calibrations and audits, and promote process automation and operational efficiency
+ Collaborate cross-functionally to manage complex research projects, system improvements, and stakeholder deliverables that enhance Norstella's domain-specific intelligence offerings
+ Conduct and communicate high-level research insights and data-driven recommendations to internal and external stakeholders, ensuring clarity, relevance, and accuracy
+ Proactively identify process gaps, lead optimization initiatives, and ensure all work adheres to ethical data handling and best practices in compliance
+ Assist with development of unique and novel technical views and solutions for both tech- and AI-enabled development.
**Qualifications:**
+ Graduate/Post-Graduate/Doctorate degree in Life Sciences, Pharmacy, Medical Sciences, or equivalent field/experience
+ Minimum 8 years of experience in business research, secondary data analysis, or the life sciences/healthcare domain
+ Proven leadership in driving automation, database evolution, and cross-functional initiatives
+ Demonstrated success in training AI models, with experience in AI-enabled applications required
+ Demonstrated ability to manage complex, high-impact projects with minimal oversight
+ Experience working with structured publishing platforms and data tools; comfort with automation concepts
+ Experience in using research tools and databases (e.g., ClinicalTrials.gov, EMA, FDA, SEC filings)
+ High proficiency in MS Office Suite (Excel, Word, PowerPoint); analytical and reporting skills
+ Proficiency in handling large datasets in Snowflake and other advanced systems preferred.
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
Medical and Prescription Drug Benefits
Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
Dental & Vision Benefits
Basic Life and AD&D Benefits
401k Retirement Plan with Company Match
Company Paid Short & Long-Term Disability
Paid Parental Leave
Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $80,000 to $86,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
Financial Systems Technical Analyst
Operations analyst job in Huntington, WV
The Financial Technical Systems Analyst is a Senior-Level position that will plan, design, build, and implement EMR/EHR financial information systems and related technology solutions to assist the organization with reaching overall revenue cycle-related goals, KPI's and to meet specific business needs. This seasoned technical analyst will have advanced patient financial systems skills (for example, database coding and scripting skills to help with claim modifications, statement customizations, creation of custom rules, denial management, charge tiering, charge building and troubleshooting, etc.). This analyst will provide advanced support for financial service line full adoption of Revenue Cycle system feature/function within the Marshall Health Network System.
This is the advanced level of our Financial Applications Analyst positions. Positions at this level are distinguished from other information technology analyst levels in that typical Financial Systems Analysts I's and II's specialize in supporting financial application systems at large, whereas this position requires both financial and technical expertise as well as leadership and innovation to support ongoing financial operations and enterprise-wide support associated with the use of the enterprise's core financial software. This position will serve in a dedicated team, leading and coordinating the building and integrations needed for Revenue Cycle technology, primarily the core financial system.
The ideal candidate has deep technical expertise in Soarian Financials system functionality and its underlying database and master files. In addition to extensive knowledge of revenue cycle management, EMR (e.g., Cerner Millenium) integration with revenue cycle and a strong background in several of the following areas: claims processing, denials and remittance management and bill scrubber solutions, charge tiering, charge structure build and management, master file maintenance, rules build and optimization (CRDT, BRDT, etc.) and scriptingl Technical Systems Analyst is a Senior-Level position that will plan, design, build, and implement EMR/EHR financial information systems and related technology solutions to assist the organization with reaching overall revenue cycle-related goals, KPI's and to meet specific business needs. This seasoned technical analyst will have advanced patient financial systems skills (for example, database coding and scripting skills to help with claim modifications, statement customizations, creation of custom rules, denial management, charge tiering, charge building and troubleshooting, etc.). This analyst will provide advanced support for financial service line full adoption of Revenue Cycle system feature/function within the Marshall Health Network System.
This is the advanced level of our Financial Applications Analyst positions. Positions at this level are distinguished from other information technology analyst levels in that typical Financial Systems Analysts I's and II's specialize in supporting financial application systems at large, whereas this position requires both financial and technical expertise as well as leadership and innovation to support ongoing financial operations and enterprise-wide support associated with the use of the enterprise's core financial software. This position will serve in a dedicated team, leading and coordinating the building and integrations needed for Revenue Cycle technology, primarily the core financial system.
The ideal candidate has deep technical expertise in Soarian Financials system functionality and its underlying database and master files. In addition to extensive knowledge of revenue cycle management, EMR (e.g., Cerner Millenium) integration with revenue cycle and a strong background in several of the following areas: claims processing, denials and remittance management and bill scrubber solutions, charge tiering, charge structure build and management, master file maintenance, rules build and optimization (CRDT, BRDT, etc.) and scripting.
System Specific Duties and Responsibilities:
Gather requirements and functional specifications, assess current-state/provide recommendations for future-state functionality to develop and maintain Revenue Cycle systems focusing on Enterprise and Best-Practice standards for processing and handling of the Healthcare Revenue Cycle functions such as Insurance Claims Processing or Charge structure to achieve desired outcomes.
Ensure all rules and workflows comply with healthcare regulations (e.g.: The Joint Commission, CMS), payer requirements, and organizational policies (e.g.: Change Control process).
Ensure seamless integration of Soarian Financials with other healthcare information systems and financial applications
Identify and implement system enhancements and process improvements to increase efficiency and reduce errors in charging, claims processing and remittance management.
Conduct regular audits and quality assurance checks to ensure accuracy and effectiveness in revenue cycle processing and remittance and reimbursement management.
Provide advanced technical support for revenue cycle and claims/remittance processing rules.
Daily work to help diagnose and resolve complex system issues, ensuring minimal disruption to operations.
Work closely with revenue cycle management teams, billing departments, and IT staff to understand needs and translate them into effective system rules.
Collaborate with vendors and external partners to implement and test new rules and system updates.
Develop and maintain comprehensive documentation for all rules and workflows within Soarian Financials. Maintain technical documentation based on standard operating procedures in support of the project repository and operations expectations.
Train end-users and technical staff on new rules and system functionalities
Develop system test scripts, plan, and coordinate system testing and validation regularly as necessary for system patches and upgrades to ensure quality and functionality.
Builds and maintains relationships with software and support vendors to ensure system issues are documented and addressed by the vendor in a timely manner.
Plans, Designs and Provides Leadership in implementation/upgrade/migration projects as required. Provides system process knowledge, perform configuration tasks, write/run reports, and other tasks in support of the project team as assigned.
Promotes the use of best practices of application system in the user community and with department managers.
Completes goals assigned by applications directors, managers, or supervisors.
Maintains confidentiality of information encountered in support of application systems as outline in the Health Insurance Portability and Accountability Act (HIPAA).
Continuously transforming system to enhance customer experience.
Interact with Information Services Analysts during the software build or configuration and the unit testing process through go-live and post-live support.
Work in collaboration with Business and Testing Team analysts for system and integration test execution for all required workflow and supporting functionality.
Identify the common causes of the defects, prioritize them and systematically remove them in further development work. Possess technical knowledge of Soarian Financials and functions that support all workflows.
Be part of the 24x7 support of the Soarian Financials applications and help troubleshoot problems when they surface.
Actively monitors assigned Service Now (SNOW) support tickets, providing regular updates, and resolving issues in a timely manner, in accordance with established SLA's and provides end-user communication/training/support as appropriate.
Follows organizational Change Control procedures.
Coordinate with Project Managers to ensure project deadlines are met.
Strives to be the best; stretches own capabilities to continuously improve. Sets a positive example for others