Post job

Operations analyst jobs in Wilmington, NC - 34 jobs

All
Operations Analyst
Business Analyst
Analyst
Finance Analyst
Program Analyst
Technical System Analyst
Operations Research Analyst
Solutions Analyst
Analyst Lead
Operations Internship
Client Services Analyst
Senior Operations Analyst
  • Epic Optime Analyst

    Insight Global

    Operations analyst job in Wilmington, NC

    A large health system is partnering with Kodiak to identify and implement opportunities for increased revenue reimbursement within surgical services. As part of this initiative, we are seeking an experienced Epic OpTime Analyst with deep expertise in charge generation build to operationalize Kodiak's recommendations across operating rooms and surgical spaces. This role focuses on building automated charging logic within OpTime-not end‑user coding workflows. The goal is to ensure the system automatically applies the correct charge levels per procedure, reducing manual coder intervention and improving revenue integrity. The ideal consultant will be able to quickly assess current-state build, collaborate with revenue integrity and surgical operations, and independently execute complex OpTime charging configuration across multiple sites. Key Responsibilities Charge Model Design & Build Develop and implement new OR charging Levels 1-6 across surgical services. Use procedure codes, CPT groupers, and other clinical logic to assign appropriate charge levels. Build and maintain rules, default charge settings, and charging profiles within OpTime. Ensure accurate charge generation per ORP (per procedure) rather than time-based charging. Conduct comprehensive charge testing to validate accuracy and downstream revenue impact. Update build to align with annual CPT code maintenance. Cross-Functional Collaboration Work directly with the Revenue Integrity team and key stakeholders (including Karen's team) to align build with financial strategy. Coordinate workflows across multiple hospitals and surgical sites to ensure consistent charging practices. Partner with teams involved in new ASC openings to integrate charging logic into active projects. Data Integrity & Compliance Ensure historical charge data is preserved for any rebill scenarios. Maintain documentation of build decisions, logic, and testing outcomes. Support potential expansion of scope into supply charging pending Kodiak's second-stage assessment. Timeline & Go-Live Initial go-live targeted for the start of the fiscal year, with potential acceleration to April/May. Ability to ramp up quickly and deliver build in a compressed timeline is essential. Required Qualifications Epic OpTime Certification (required) Epic Anesthesia Certification (preferred) Proven experience with: OpTime charge generation build OR charging models and procedural charging logic Multi-site surgical workflow alignment Strong understanding of revenue cycle, CPT coding, and charge integrity Ability to work independently in a fast-paced, high-demand environment Engagement Details Remote contract role 6-month duration, with potential extension depending on Kodiak's assessment Feel free to email your resumes over to ***************************** if you are an Epic Optime Analyst available. No C2C vendor work on this role.
    $60k-83k yearly est. 5d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Senior Operations Finance Analyst - Global Central Labs

    Thermo Fisher Scientific 4.6company rating

    Operations analyst job in Wilmington, NC

    At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future. Summarized Purpose: Contributes to the achievement of financial and business objectives through accurate and timely financial analysis and reporting for complex projects/assignments. Works cross-functionally with operations, commercial finance, and finance to resolve issues related to any of the following: forecasting, revenue, costs, contract values, balance sheet management, financial reporting, financial tools and processes. Key responsibilities: Develop, standardize, and improve regular analyses and reports to share business and financial insights, and support monthly /quarterly /annual forecasting and budgeting process (i.e. support MBR, QBR, AOP, etc.) Translate business inputs into financial assumptions, build and maintain forecast models to project future business trends, results, etc. covering areas including revenue, new product launch, pricing, operating expense, CAPEX etc. Analyze and identify P&L drivers to help with risk and opportunities. Performs variance analysis for assigned projects, accurate project budgets; and/or performs regular forecasting and analysis of revenues and costs by project, departmental, regional, or company level; and/or creates trackers, financial tools, dashboards and provides technical solutions by manipulating large datasets and compiling data. Provides financial guidance to operations management and other staff. Leads and participates in the analysis of cost assignments, ensuring all assigned projects carry out to accepted cost accounting standards. Analyze transactional / operational data, identify anomalies, recommend accruals / reversals to ensure accurate reporting Tracks, maintains and/or interpret project information and budgets within the project accounting system; and/or takes part in reviewing and development of financial reports, tools, systems, policies and processes in support of financial management process and improved efficiency. Provides decision-making support to management in assessing and minimizing the risk on revenue and gross profit and/or balances associated with assigned balance sheet accounts and/or financial processes and tools. Build and update dashboards, PowerPoint and other business intelligence tools by data-mining in various systems Independently investigate data issues and/or information given, ask pertinent questions and identify root causes, collaborate with functional business partners and system support to improve data quality Proactively learn and adopt new systems and tools to improve analytics capability and accuracy Serves as a mentor and lead for team members. Makes recommendations for process improvements and participates in special projects as assigned. Keys to Success Education and Experience: Bachelor's degree or equivalent and relevant formal academic / vocational qualification Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years). In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Knowledge, Skills and Abilities: Project leadership and consultancy skills with ability to function as an effective and respected partner to internal clients Sophisticated knowledge of accounting/financial principles and standard processes, for roles with more accounting focus a professional accounting qualification - ACCA / CPA / CIMA or equivalent will be an advantage Ability to apply sophisticated knowledge, skills, and expertise to analysis Good intuition for business with ability to understand sophisticated interpersonal structures and environments Excellent analytical and quantitative skills Sophisticated level of skill in Microsoft Excel and PowerPoint for analysis and presentation of data, for roles with more technical focus previous experience with SharePoint / VBA / SQL / Power BI / RPA (comparable to 2+ years) will be an advantage Ability to work with ambiguity and complexity Proven executive presence and good presentation skills Ability to influence at all levels of the organization Salary Transparency The salary range estimated for this position is $85,000 - $95,000. This position will also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. Actual compensation will be confirmed in writing at the time of offer. We offer a comprehensive Total Rewards package that our US colleagues and their families can count on, which generally include: • A choice of national medical and dental plans, and a national vision plan • A wellness program, and valuable health incentive opportunities for company contributions to a Health Reimbursement Accounts (HSAs) or Health Savings Account (HSA) •Tax-advantaged savings and spending accounts and commuter benefits • Employee assistance programs • At least 120 hours paid time off (PTO). 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, short- and long-term disability, and volunteer rime off in accordance with company policy. • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan Accessibility/Disability Access We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. EEO & Affirmative Action Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
    $85k-95k yearly Auto-Apply 28d ago
  • Client Service Analyst

    AlTi Global

    Operations analyst job in Wilmington, NC

    AlTi Tiedemann Global ("AlTi") is a NASDAQ listed global wealth and investment advisory firm partnering with the world's most discerning and dynamic families, business owners, trusts, foundations, and endowments. The firm manages or advises on approximately $89 billion in combined assets and has an extensive network of c.450 professionals across three continents. At AlTi, performance excellence is the baseline. While some firms only manage portfolios, we steward families, fiduciaries and institutions through creation, transition, and evolution. Because when wealth is managed with clarity of purpose, it doesn't just grow, it resonates. Guiding generations. Driving outcomes. Changing lives. We help our clients align ambition with assets, bring structure to complexity, and plan with purpose across generations. We combine the breadth of a global firm with the service offering of a family office to deliver solutions designed to meet the full complexity of wealth and capital. Our close partnership with clients means that culture is not an accessory to our business. It's the foundation of our success. We believe this builds tighter teams, integrated and comprehensive advice, longer tenures, and better outcomes. We collaborate with and challenge each other, and our entrepreneurial culture supports the unique qualities of each team member. As a growing global firm with offices in 19 major financial centers, we are looking for talented individuals to expand our team. If you're committed to making wealth worth more through enduring partnership, we want you to join us. To learn more visit alti-global.com. Job Description AlTi is looking for a Client Service Analyst to join our team in our Wilmington office. As a Client Service Analyst, this person will work to provide a range of services to the Firm's East Coast Region Ultra High Net Worth (UHNW) clients. This role offers long-term career development and continued growth opportunities as we continue to expand. Job Responsibilities * Partner with assigned Client Service Team to service the Firm's UHNW clients * Support Advisors with new and existing client accounts and provide ongoing client service * Prepare new account paperwork, contracts, and subscription agreements * Facilitate the opening and closing of accounts including SMAs and brokerage * Manage cash and security movements including deposits, withdrawals, gifting, wires, and journals * Partner with the Firm's custodians and internal Operations teams to ensure requests are processed and handled correctly * Analyze and review billing for accuracy Qualifications * Bachelor's degree - Finance or Business preferred * 0-3 years' experience within financial services * Motivated with a desire to learn and grow professionally * High attention to detail with the ability to work within a collaborative, fast paced team environment * Advanced Microsoft Office skills with a heavy emphasis on Excel, Adobe Acrobat, and PowerPoint * Ability to travel to domestic office locations as needed Applications are strongly encouraged from candidates reflecting diverse educational, cultural, and experiential backgrounds.
    $50k-85k yearly est. 43d ago
  • Current Operations Analyst

    Prosol 4.1company rating

    Operations analyst job in Jacksonville, NC

    This team member assists in the daily management and coordination of the Directorate of Current Operations, G3, 2d Marine Division, with responsibility for operational aspects of 2dMarDiv support to mission units, exercises, deployment, mobilization, and other contingency plans and operations. The candidate must have the ability to operate effectively under pressure adhering to the ProSol Core Values of Agility: rapid adaptation to the changing requirements and environment of our clients; Excellence: Service quality that exceeds the expectations of our clients; Integrity: Accountability and honesty−always doing the right thing; and Long-Term Commitment: Unquestioned loyalty and dedication to our clients, partners and employees. Responsibilities: * Assist with the MarDiv Situation Report (SITREP), Operations Summary (OPSUM), and the Commanders Update Brief (CUB). * The candidate is responsible for conducting coordination with higher headquarters elements, general staff, and MSC/MSE in support of the 2d MarDiv Situation Report (SITREP), Operations Summary (OPSUM), and the Commanders Update Brief (CUB). * The candidate is responsible for the scheduling, maintaining, and sustaining of the G-3 Directorate Operations Bureau meeting, G-3 Synchronization meeting, and Chief of Staff Monthly meeting. * The candidate will assist the Director, G-3 Current Operations in the preparation of reports, responses to queries, position papers, justification and background papers, and present briefings as required. * The candidate will prepare other briefings as directed by the Director and/or Deputy Director, G-3 Current Operations. * The candidate will assist with Feasibility of Support (FOS) and Task Management Tool (TMT). In coordination with the Current Operations (COPS) Chief and NCO, the candidate will assist with conducting coordination with higher headquarters elements, general staff, and MSC/MSE in support of 2d MarDiv Warning Orders (WARNORDs), Operations Orders (OPORDs), Fragmentary Order (FRAGORDs), and/or Feasibility of Support (FOS), and assigned TMT task request within Automated Message Handling System (AMHS) and/or Enterprise Task Management Software Solution (ETMS2). * The candidate will assist in drafting orders or requests sent for review and release by the Director and/or Deputy Director, G-3 Current Operations on AMHS. Additionally, this candidate will assist with tracking to completion all FOS/TMT request/task in both AMHS and ETMS2. * The candidate will assist with Mission Tracking. In coordination with the Mission Tracking Officer and NCO, candidate will conduct coordination with higher headquarters elements, general staff, and MSC/MSE in support of 2d MarDiv exercise and contingency missions. Further the candidate will monitor and report to the Director and Deputy Director, G-3 Current Operations on all ongoing and planned operations involving 2d MarDiv assigned forces through the daily situation reports received by all units. * The candidate will conduct sound analysis of incoming operational and emergency information and provide operational technical advice. The candidate must be able to maintain information systems on Non-classified Internet Protocol (IP) Router Network (NIPRNET) and Secure IP Router Network (SIPRNET) that include but are not limited to C2PC, AMHS, ETMS2 and other web-based collaborative tools as required. * The candidate will be responsible for assisting with Installation Special Events, Ceremonies, and Official Military Visits. This will require the candidate to conduct coordination with higher headquarters elements, general staff, and MSC/MSE in support of Special Installation Events, Ceremonies, and Official Military Visits. * The candidate will participate in the development and review of actions, programs, policies, and procedures for the execution of support for Installation Special Events, Ceremonies, and Official Military Visits. Qualifications: * At least two years of experience working on a General Officer level staff (U. S. military) specifically in either the current, or future operations section. Education & Experience: * Education at the career (O-4) level, or higher, from any United States military service school. Clearance: Top Secret required, TS/SCI eligible Work Days: Monday-Friday Core hours: 8 hour days 7:30-4:30 Travel: TBD, possible conference attendance no more than 3 times per yr. for 5 days/event or less. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Additional information: ProSol is an equal opportunity employer, all interested qualified applicants are encouraged to apply, EEO/D/M/V/F. ProSol welcomes and encourages diversity in the workforce. All your information will be kept confidential according to EEO guidelines.
    $51k-78k yearly est. 60d ago
  • Business Systems Analyst

    Purpose Financial/Advance America

    Operations analyst job in Wilmington, NC

    Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 1,900 locations and online lending services. We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company! We offer: Competitive Wages Uncapped Bonus Potential Life/Health Benefits 401(k) Savings Plan Educational Assistance Paid Vacation/Holidays Great Schedules Comprehensive Training To learn more about Advance America visit Advance America Website Position Summary This position reports to the Director of Continuous Improvement and, is responsible for requirements elicitation, understanding the business and making recommendations for improvement and analyzing the requirements to determine the system needs to fulfill those requirements. Works with Systems Solutions team to determine high-level estimates on the level of effort and target implementation timeline as well as overall feasibility and solutions options. Responsible for designing functional requirements (functionality, workflow, usability, but not architecture), as part of an integrated team, for software product offerings, enhancements, extensions, features and defect corrections. Requires a core understanding of existing systems architecture and platforms. Responsible for setting and meeting implementation deadlines for work streams where a Project Manager is not involved. Interfaces with business owners, project managers, developers, software quality engineers and external parties. The Business Systems Analyst (BSA) role is a combination of business analyst, requirements analyst and systems analyst. Job Responsibility Support Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. Develop functional requirements specifications according to standard templates, using natural language. Influence Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional Requirements Document including Use Cases, User Interface Design, and Process Models. Serves as the conduit between the customer community (internal and external customers) and the software development team through which functional requirements flow. Collaborate with developers and subject matter experts to establish the design vision and analyze tradeoffs between usability and performance needs. Drive Elicit and drive functional requirements using interviews, document analysis, requirements workshops, business process descriptions, use cases, scenarios, business analysis and workflow analysis. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Drive and challenge business units on their assumptions of how they will successfully execute their plans. Job Responsibilities Cont. Manage Responsible for designing solutions, as part of an integrated team, for software product offerings, enhancements, extensions, features and defect corrections. Successfully engage in multiple initiatives simultaneously. Will be accountable for Requirements Design time estimates in hours. Needs to have light project management skills (for work streams that do not include a PM). Presents Functional Designs in Business/IT review meetings. Reviews Technical Design documents, Development integration tests and Quality Assurance test plans and/or matrices for conformance to design. Maintain Facilitates definition and division of software development tasks among team members in an agile environment. Perform other duties as assigned. Adhere to all points of the creed. Education Required Bachelor's Degree in Computer Science. Experience Required Five or more years of Business Requirements decomposition and Software Design. Five or more years in Financial/Lending Services. Web application Design, Testing and Implementation. Reasonable database development. Agile development methodologies all preferred. Physical requirements Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any assigned location. Competencies Action OrientedCore Values and Business EthicsCustomer FocusDrive For ResultsFunctional/ Technical SkillsInnovation and QualityInterpersonal SavvyPersonal LearningTeam RelationsTime ManagementSupervisory Responsibiity Travel As needed. Position Type/Expected Hours of Work Salaried position working 40 hours per week. Attire Business casual. Other Duties Must be eligible to work in the USA and able to pass a background check. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Requisition ID: 1883
    $60k-85k yearly est. 60d+ ago
  • Operations Research and Systems Analyst

    Advantage SCI

    Operations analyst job in Jacksonville, NC

    Job Description Operations Research and Systems Analyst (Temporary Position for Employee on Leave) Reports To: Program Manager Clearance Type: Top Secret/SCI Estimated Start Date: ASAP Advantage SCI is a leading provider of National Security, Intelligence, and Critical Mission Support. Working side by side with the Intelligence Community, the Federal Government, and Military Services, we provide expertise and capabilities that drive success and protect our nation. We are looking for a skilled and experienced Operations Research and Systems Analyst (ORSA) that embodies unwavering commitment, professionalism in support of the Marine Forces Special Operations Command. Summary of duties include but are not limited to: Reviews and develops analytical and technical input to evaluation documentation related to USSOCOM and service level strategy, operations, activities, and potential threats. Formulates problems and designs research and study methods. Conducts qualitative and quantitative analyses of complex military problems. Summarizes and synthesizes complex analyses into simplified terms that are relatable, relevant, and fully understandable to non-ORSA SMEs. Coordinates and integrates ORSA actions with other staff elements and functions so that they are actionable and operational. Bachelor's degree in operations research or the equivalent of four (4) additional years of experience. TOP SECRET/SCI clearance Minimum 2 years' experience serving in the Department of Defense on a Military staff, performing executive functions and bi-lateral information flow between the Commander and subordinate units. Working knowledge of MARSOC organization, structure, and mission preferred Working knowledge of MARSOC future force capability requirements development preferred Must be familiar with the process for updating the Annual Joint Assessment and Joint Military Assessment. Working Conditions: Able to stoop, kneel, bend at the waist and reach on a daily basis Able to sit and work at a computer keyboard for extended periods of time Able to lift up to 35 pounds occasionally. Noise level: Low to moderate Advantage SCI is an Equal Opportunity Employer Advantage SCI is an Equal Opportunity/Affirmative Action employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
    $66k-105k yearly est. 24d ago
  • Business Analyst II

    Jpmorganchase 4.8company rating

    Operations analyst job in Wilmington, NC

    The Card Marketing Activation & Transformation team is seeking an experienced & highly motivated Business Analyst that will focus on the development/maintenance of capacity modeling that supports the build of end- to- end forecast modeling across all key teams involved in the execution of a marketing campaign. This is a data intensive position that requires prior background in operations analytics, data mapping & discovery, and forecasting techniques. This role also involves building machine learning capabilities to analyze complex datasets, generate actionable forecasts, and optimize business strategies. Job Responsibilities Design, build, and validate predictive models to forecast capacity requirements across various teams/roles and predict marketing campaign timelines Assist in the development of data models and other user tools to support analytics initiatives and ensure data integrity Apply statistical and machine learning techniques for time series analysis and forecasting. Collaborate with business stakeholders to understand requirements and translate them into analytical solutions Communicate model results, insights, and recommendations to technical and non-technical audiences Monitor model performance and recalibrate as necessary to maintain accuracy and relevance Document modeling processes, assumptions, and results for transparency and compliance Stay updated on the latest advancements in predictive analytics, data modeling, and forecasting methodologies Required qualifications, capabilities, and skills Bachelor's degree in a quantitative field or 3 years operational/segmentation analytics or other quantitative experience 4+ years of experience in engineering, statistics, mathematics, or another quantitative field Proficiency in programming languages such as SQL, Python, R, for statistical modelling Experience with data visualization tools such as Tableau and/or Power BI. Strong understanding of data modeling concepts, including relational and non-relational databases Demonstrated ability to query and analyze large datasets to provide meaningful insights. Ability to understand LLM models and integrate AI capabilities into operational analytics, preferable Strong analytical and problem-solving abilities Experience delivering recommendations to leadership Self-starter with ability to execute quickly and effectively Strong communication and interpersonal skills with ability to interact with individuals across departments/functions and with senior level executives
    $73k-101k yearly est. Auto-Apply 6d ago
  • Revenue Operations Internship

    Vantaca

    Operations analyst job in Wilmington, NC

    Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company - we're building the category-defining platform that will transform how an entire industry operates. Here's the reality of our trajectory: * Growing 100% year-over-year * Our AI product (HOAi) went from $0 to millions in months * Backed by Cove Hill Partners and JMI Private Equity * 6M+ doors on our platform, displacing legacy systems We are a winning team that believes in working together to make big ideas happen. We are a collaborative and visionary group that holds ourselves accountable for our results. Our ability to be nurturing and agile allows us to adapt to change and support each other through any challenges that come our way. We are customer-centric, meaning that we put our customers' needs and preferences at the heart of our work. We are authentic game changers that are building something cool and people like it here. Overview As a Revenue Operations Intern at Vantaca, you will engage with internal stakeholders to support business reporting, assist in business operations, and conduct data analysis tasks and projects. This role provides an opportunity to develop skills in reporting and visualization using tools like Excel and HubSpot Sales CRM. You'll also interact with mentors and be part of a Revenue Operations team supporting the Go-to-Market/Sales organization. Responsibilities * Work with cross-functional teams such as: Go to Market functions, Finance and Revenue Operations * Work regularly with Excel and data visualization tools such as HubSpot CRM to extract, analyze, and report on data * Create reports to support business stakeholders * Analyze data, identify defects, and resolve issues * Develop proficiency within HubSpot Sales CRM * Assist the Finance team's Deal Desk function configuring quotes in our CRM, assisting with pricing strategy and contract creation * Participate in Go to Market efficiency projects including account validation, territory optimization, and others * Contribute to internal Sales process optimization, operational cadence and market strategy (run the business) Requirements * Currently enrolled in a bachelor's degree program with a graduation conferral date between 2024 and Spring 2025 * Availability to work 10-20 hours per week (Monday-Friday) * Interest in pursuing a career in Sales Ops/FP&A/Revenue Operations/Business Analyst or related role * Intermediate Excel skills demonstrated through relevant coursework or majors, pursuing an Excel certification, or similar * Good communicator: Comfortable interacting with various people, writing clearly, listening well, and using the appropriate tone for the audience * Highly organized self-starter: Proactively seeks opportunities to improve and add value to the team and customers Core Values * Always Growing: Likes change and enjoys finding new ways to improve their knowledge and the product. Always ready to learn quickly, helping themselves and the team grow. * Win as a Team: Builds trust and works together by making sure everyone communicates well. Actively involved in daily work, working closely with the team, listening to their ideas, and celebrating successes together. * Accountability Starts with Me: Notices problems and takes personal action to solve them. * Unwavering Commitment to Customer Experience: Regularly talks to customers, taking personal responsibility to understand what they need, address concerns, and make their experience better with improved Vantaca processes. * Innovate Boldly: We challenge the status quo and push boundaries to create meaningful change. We act with urgency and purpose, knowing that innovation drives our success. Why You Should Join Our Team * Our eNPS is +68! (Google it, that is great). * Remote Flexible - come to the office when needed. * Named on Inc 5000 list of America's Fastest Growing Private Companies. * Named on Inc 5000 Vet 100 Private Companies list multiple years in a row. * Winner of Coastal Entrepreneur Award, Technology Category. * Active employee-led Culture Committee. * Ongoing industry and professional development trainings available to all employees. * Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community. * We're playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We're building something cool and people like it here. We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position. If you are selected for a interview you will receive an e-mail from someone on our recruiting team with *************** email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.
    $26k-36k yearly est. 42d ago
  • ServiceNow Business Analyst

    Optimal Growth Technologies 3.3company rating

    Operations analyst job in Carolina Beach, NC

    Job Description ServiceNow Business Analyst (Infrastructure Background) Experience Level: 10+ years We are seeking an experienced ServiceNow Business Analyst with a strong background in IT infrastructure to join our dynamic team. The ideal candidate will have over 10 years of experience in business analysis, focusing on ServiceNow platform implementations, particularly in IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM). The role requires a deep understanding of infrastructure environments, including networks, servers, storage, and cloud services, to effectively analyze, design, and implement solutions on the ServiceNow platform. Key Responsibilities: Requirements Gathering and Analysis: Collaborate with stakeholders to identify and document business requirements for ServiceNow implementations, enhancements, and integrations. Analyze current infrastructure processes and workflows to identify areas for improvement and automation within the ServiceNow platform. Facilitate workshops and meetings to gather technical and functional requirements. Solution Design: Translate business requirements into functional and technical specifications for ServiceNow solutions, with a focus on ITSM, ITOM, and ITAM modules. Collaborate with technical teams to design and configure ServiceNow solutions that align with infrastructure needs. Ensure that solutions are scalable, maintainable, and aligned with best practices. Process Improvement and Automation: Work closely with infrastructure teams to identify opportunities for process automation and optimization using ServiceNow workflows. Develop and refine IT infrastructure service catalogs and improve service delivery using ServiceNow capabilities. Stakeholder Management: Act as a liaison between business, IT, and technical teams to ensure smooth communication and successful project delivery. Provide clear, concise documentation of processes, requirements, and solution designs. Testing and Validation: Develop test cases and assist with user acceptance testing (UAT) to ensure that ServiceNow solutions meet business requirements. Validate that solutions are functioning as expected and make necessary adjustments as required. Change Management and Training: Assist in change management efforts by providing training, documentation, and support to end-users and stakeholders. Ensure successful adoption of new processes and solutions within the organization. Ongoing Support and Optimization: Provide post-implementation support and continuous improvement recommendations for the ServiceNow platform, ensuring that it meets evolving business and infrastructure needs. Monitor the performance of implemented solutions and identify areas for future enhancements. Required Skills and Experience: Experience: Minimum 10 years of experience as a Business Analyst, with at least 5 years focusing on ServiceNow implementations. Infrastructure Knowledge: Strong background in IT infrastructure, including networks, servers, storage, virtualization, and cloud services. ServiceNow Expertise: Deep knowledge of ServiceNow ITSM, ITOM, ITAM modules, with proven experience in configuring, customizing, and managing the platform. Process Improvement: Experience with process mapping, workflow automation, and service catalog development in an infrastructure context. Analytical Skills: Ability to analyze complex infrastructure environments and translate business requirements into effective ServiceNow solutions. Communication Skills: Excellent written and verbal communication skills, with the ability to interact effectively with both technical and non-technical stakeholders. Project Management: Strong organizational skills with the ability to manage multiple projects and priorities in a fast-paced environment.
    $64k-83k yearly est. 26d ago
  • Business Analyst

    DSV 4.5company rating

    Operations analyst job in Carolina Beach, NC

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - VIRTUAL - US North Carolina Division: Solutions Job Posting Title: Business Analyst Time Type: Full Time Position Description Summary: Accumulate, analyze, forecast, and report financial, operational, supply chain, transportation, and/or technical data used in decision-making process of the clients' business. Develop, interpret, and implement technical concepts and procedures that aid planning and control. Perform analysis using various software to determine company performance. Provide technical, system, and/or process expertise and recommendations on company projects. Identify and implement projects that improve and/or automate current processes. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): · Compile, analyze and report competitor, industry and geo-political data. Prepare reports on actual or projected information that improve management decision-making and operational performance · Prepare updates to Strategic Initiatives communicating company performance against strategy · Prepare business modeling analysis · Identify system and process issues and develops recommendations that improve business practices, enhance efficiencies or strengthen regulatory and industry standard compliance. Analyze processes and identify opportunities for cost savings to client through process improvement/automation. Communicate issues and recommendations to management · Coordinate information gathering to prepare reports, analysis, and recommendations · Participate with the testing of automated systems, including development of test plans and scenarios, conducting of user testing and business process validation · Assist with departmental and company-wide project implementations, providing leadership and subject matter expertise · Ensure compliance with procedures and quality standards and implement management directives · Assist in making the field and CSG international services department work together seamlessly The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Working Environment: Assignment Complexity - Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercise judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Some U.S. or international travel may occur. Accountability - Use professional concepts and corporate policies and procedures to solve a wide range of difficult problems in imaginative and practical ways. Impact of Decisions - Moderate impact on corporate operations and fiscal health. Working Relationships - Regularly interact with peers and management concerning matters of diverse scope and discretion. Scope - Work on problems diverse in scope. Normally receive no instructions on routine work, general instructions on new assignments. May provide guidance to lower level employee. Essential Functions: Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests. Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is an intermediate level position. Solid interpersonal and analytical skills required. Bachelor's degree or equivalent strongly preferred. Generally prefer 1-4 years of related experience. Requires 5 years of export freight forwarding experience or successful completion of an accredited transportation career course of studies and 3 years of export freight forwarding experience. Intermediate to advanced computer skills. Knowledge of standard concepts, practices and procedures within transportation industry. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.
    $64k-92k yearly est. 46d ago
  • Capture Analyst

    Maximus 4.3company rating

    Operations analyst job in Wilmington, NC

    Description & Requirements Maximus is thrilled to announce an exciting opportunity for a Capture Analyst to join our Capture Team and play a key role in driving growth within the state and local government health and human services market. In this role, you'll research customer budgets and program requirements, analyze data, assess competitors, and collaborate with solution and proposal teams to develop winning strategies. This position offers an excellent opportunity to build expertise in business development while contributing to initiatives that improve lives and strengthen communities nationwide. This is a regular, full-time remote position. Why Maximus? - • Competitive Compensation - Bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Paid Time Off Package - Enjoy Unlimited Time Off, Holidays, and sick leave, along with Short- and Long-Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Support all planning and capture activities for opportunities prior to RFP release. - Research customer budgets, program requirements, and relevant legislation. - Perform detailed competitor assessments. - Identify and evaluate scope of work and technology requirements . - Support proposal response activities as directed by the capture manager and proposal manager. - Research and answer questions from the writing team, solution teams, and pricing lead. - Assist in development of operations and staffing models by analyzing and reviewing volume and staffing information, published reports publicly available incumbent performance reports, competitor research, and data from similar projects. - Work with subject matter experts to document business processes and customer journeys. - Assist the capture manager in identifying and documenting RFP requirements, solution gaps, and new and existing solutions. - Participate in solution meetings and complete use cases, volume estimates, and requirements documents for IT, security, pricing, and other operational teams. - Assist the capture manager, operations and sales leads in conveying key information to the writing and solution teams in order for them to develop a winning proposal. Minimum Requirements - Bachelor's degree in related field. - 3-5 years relevant professional experience. - Equivalent combination of education and experience considered in lieu of education. - Combination of education and experience considered in lieu of degree; may have additional training or education in area of specialization - Experience applying AI tools or techniques to support market research, data analysis, or proposal development is preferred - Familiarity with CRM platforms, especially Salesforce, for tracking opportunity pipelines, customer engagement, and capture activities is preferred - Experience integrating CRM data into capture planning and workflows - Working knowledge of APMP best practices, including opportunity qualification, win strategy development, and proposal lifecycle management is preferred - APMP certification (Foundation or Practitioner level) is preferred - Ability to leverage automation and AI-enhanced tools to streamline capture documentation, competitor analysis, and customer journey mapping is preferred - Proficiency in data visualization tools such as Power BI, with the ability to transform complex datasets into actionable insights for capture and proposal teams is preferred EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 60,000.00 Maximum Salary $ 90,000.00
    $49k-77k yearly est. Easy Apply 9d ago
  • AI Solutions Analyst

    McDermott Will & Emery 4.9company rating

    Operations analyst job in Wilmington, NC

    Build your big career with the firm that does Big Law, Better. McDermott Will & Schulte is a leading global law firm that brings together more than 1,750 lawyers and 1,400 business professionals. We celebrate excellence, collaboration, and community and have been recognized as a top workplace by USA Today, Fortune, The American Lawyer, Vault and others. We are also certified by Great Place to Work. At McDermott, we don't just invest in your future, we accelerate your career - wherever it may lead. That includes supporting you both in and outside of the office. With us, you'll find: * A firm where everyone belongs: Our award-winning culture prioritizes warmth and authenticity - we encourage you to be yourself! * Enthusiasm for all perspectives: We're smarter and stronger when everyone has a voice and a seat at the table. We welcome unique viewpoints and ideas, and we make opportunities for you and your career to thrive. * Support to feel your best and do your best: Wellness is integral to building a successful career and a rich life. That's why our benefits program supports your physical, emotional, mental, and financial health, with an emphasis on work-life balance. * Real rewards for real work: We offer generous compensation packages that recognize hard work and excellence. Job Description: Position Summary: The AI Solutions Analyst designs, develops, and implements AI-powered solutions that improve efficiency and productivity across McDermott's administrative teams and legal practices, strengthening the firm's ability to better serve clients. This role collaborates closely with Product Management, firm AI leadership, Knowledge Management, and business sponsors to translate needs and ideas into secure, scalable, and innovative AI solutions. The ideal candidate has an engineering and business analysis background, is analytical, detail-oriented, and collaborative, and applies strong technical and problem-solving skills to create intelligent solutions that advance the firm's AI capabilities. This role builds advanced prompt-based solutions and orchestrates agentic workflows that automate and enhance complex business and legal processes, leveraging firm knowledge and operational data through MCP, APIs, and other integration frameworks. Acting as both technologist and business analyst, the AI Solutions Analyst works with stakeholders to surface needs, assess current processes, and translate requirements into practical AI-driven workflows. The analyst gathers, synthesizes, and tests stakeholder feedback to ensure each solution aligns with firm standards for security, compliance, and reliability while delivering measurable operational impact and an improved user experience. Essential Functions and Responsibilities: * Engage directly with stakeholders across legal practices and administrative departments to understand business needs, pain points, and workflow challenges; translate these into clear AI use cases, functional requirements, and prototype concepts. * Design, build, and deploy AI applications, prototypes, and integrations using AI foundation models, APIs, and cloud-based platforms; Facilitate iterative feedback loops with stakeholders to refine prompts and workflows, validate solution designs, and ensure that AI assistants meet operational and user experience expectations. * Leverage leading AI models and related technologies to drive initiatives in productivity improvement, research, and process optimization. * Build, test, and maintain AI agents and conversational interfaces that improve user experience and operational efficiency. * Implement and maintain secure, compliant, and well-documented AI workflows in accordance with firm policies and governance standards. * Evaluate and integrate third-party AI platforms and APIs (e.g., OpenAI, Anthropic, Microsoft, etc.) into internal systems where appropriate. * Create, test, and optimize prompt templates and instruction sets to improve model performance, reliability, and alignment with user needs. * Support data preparation, feature engineering, and model optimization in collaboration with data engineers and developers. * Participate in agile ceremonies, including sprint planning, backlog refinement, and cross-functional demos, to plan, prioritize, and showcase work. * Stay current on developments in AI agents, orchestration tools, and large language model technologies, sharing practical insights and recommendations with the team. Job Specifications: * Bachelor's degree in Computer Science, Engineering, Information Systems, or a related UX engineering field. * Minimum three (3) years of experience supporting or leading the delivery of advanced technology software-based solutions. * Familiarity with 2 or more AI platforms with deep experience with at least one of the leading AI platforms (ChatGPT, MS Copilot, Claude, Gemini, etc.). * Experience integrating and deploying APIs; familiarity with RESTful services and cloud environments. * Strong analytical and problem-solving skills with exceptional attention to detail. * Ability to communicate technical concepts effectively to non-technical stakeholders. * Knowledge of agile software development practices and version control (e.g., Git). * Experience developing AI agents, chatbots, or prompt-based systems using generative AI models (e.g., GPT-based systems) preferred. * Familiarity with data governance, privacy, and ethical AI best practices a plus. * Demonstrated commitment to staying current with AI orchestration frameworks, LLM technologies, and emerging best practices. #LI-JL1 #LI-Hybrid #ArtificialIntelligence #AI #LLM #PromptEngineering #BusinessAnalyst Successful candidates will be provided with outstanding career opportunities and will receive a competitive total rewards package with the opportunity to earn performance-based bonuses. Target Hiring Range $110,000 - $161,000 Please note that quoted salary ranges are not guarantees of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, experience, and geographic location. Base pay is only one part of the Total Rewards that MWE provides to compensate and recognize our staff professionals for their work. Full time positions are eligible for a discretionary bonus and a comprehensive benefits package. As part of our ongoing commitment to be #AlwaysBetter for our people, clients and communities, we have created a culture of belonging that champions your individuality as both a person and a professional. From our competitive compensation, top benefits and award-winning professional development programs to industry-leading wellness initiatives, we support you through every stage of your life and career. With McDermott, you can live a life you love both in and outside of the office. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: * While performing the duties of this job, the employee is required to sit, use hands, reach with hands and arms, stoop, talk and hear * Employee must occasionally lift up to twenty (20) pounds Work Environment: Typical indoor office environment Disclaimer: The above statements are intended to describe the general nature and level of the work being performed by people within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job.
    $110k-161k yearly 43d ago
  • Program Analyst - II Marine Expeditionary Force

    Obsidian Solutions Group LLC 3.7company rating

    Operations analyst job in Jacksonville, NC

    Job DescriptionDescription: Program Analyst - II Marine Expeditionary Force Primary Location: Camp Lejeune, NC Clearance: Active Secret Ability to work remotely: No Obsidian Solutions Group is seeking a Program Analyst to support II Marine Expeditionary Force (II MEF) at Camp Lejeune, NC. This position requires onsite presence at II MEF due to the command's high operational tempo (OPTEMPO), which necessitates a dedicated analyst presence. The Program Analyst will be responsible for managing Lessons Learned (LL) across II MEF, collecting After Action Reports (AARs), and supporting formal LL collection efforts. Specific Responsibilities Manage comprehensive (LL) programs across all II MEF units and subordinate commands Collect and compile (AARs) from exercises, deployments, and training events Support formal Lessons Learned collection efforts through interviews, observations, and analysis Coordinate LL activities with multiple units across II MEF to ensure comprehensive coverage Process, analyze, and disseminate actionable lessons learned to improve operational effectiveness Maintain LL databases and tracking systems to ensure accessibility and proper categorization Facilitate LL working groups and coordination meetings with II MEF staff and subordinate units Prepare detailed reports, briefings, and presentations on trends, observations, and recommendations Support high OPTEMPO requirements with responsive and timely analytical support Requirements: Required Qualifications Bachelor's degree with 5-7 years of relevant military or analytical experience Graduate of Marine Corps Command & Staff College or Marine Corps Senior Enlisted Professional Military Education course Active Secret clearance required Retired or former Marine Corps Senior Enlisted (E-8/E-9) or Officer strongly preferred Experience in Marine Corps special operations, reconnaissance, or critical skills operations highly desirable Deep understanding of Marine Corps operations, training, and force development Strong analytical, writing, and communication skills Proven ability to work effectively in high-tempo operational environments Proficiency in Microsoft Office Suite and military planning/reporting systems Excellent interpersonal skills and ability to coordinate across multiple organizations Physical Requirements and Work Environment Work is performed in a typical office environment at Camp Lejeune, NC Must be able to work onsite at II MEF facilities to support high operational tempo requirements May require extended hours and flexibility to meet mission demands during high-tempo periods Occasional field visits to subordinate units may be required Travel Minimal to moderate travel required for coordination with subordinate units and formal LL collection events Company Description Obsidian Solutions Group LLC (OSG) is a fast-growing professional services firm based in Fredericksburg, VA. We create value for our customers by delivering technology-enabled & mission-oriented technical solutions that solve complex problems, protecting people, information, and assets. Our core capabilities are in providing Enterprise IT, Intelligence Analysis, Production & Development and Knowledge-Based Professional Services Solutions that enable the customer's mission. Obsidian Solutions Group LLC is a service-disabled, veteran-owned small business. A career at Obsidian Solutions Group means you are able to put your expertise, credentials, and talents to great use working with customers in the DOD and Intelligence Community, while enjoying the excitement of working in a fast-growing organization committed to making a difference for our customers and in our community. Contribute independently and collaboratively alongside our amazing team of doers and thinkers. Obsidian Solutions Group is small enough to offer a family atmosphere yet large enough to deliver a highly competitive compensation package. We hire and retain the best in the industry, offering exceptional benefits that protect the well-being of our employees, their spouses and domestic partners, and their families. Our corporate philosophy is centered on hiring and retaining employees with the requisite skills, professional experience, personal commitment, and ethical standards necessary to foster a culture of operational excellence necessary to surpass our customer's expectations. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Obsidian Solutions Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, protected veteran status, and any other non-merit factor, or any other characteristic protected by law.
    $59k-96k yearly est. 5d ago
  • Business Analyst - Pharma

    Forhyre

    Operations analyst job in Carolina Beach, NC

    Job Description We are looking for a Claims Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product's features. This Claims Business Analyst works collaboratively with the Director of Claims in supporting the department to deliver timely and accurate payment of claims and first call resolution . This role will also provide analysis related to the identification of improved claim system configuration and call flows that would positively impact quality performance , reduce claim inventory and improve the customer experience. Responsibilities Assist in the development of key performance indicators related to claim processing and call center performance Use existing technology to automate work distribution, create and maintain department metric dashboards Generate and distribute weekly/monthly/quarterly departmental reports to management and staff Summarizes, creates, and distributes operational , claim data , and call center metric reports as needed. Ensures deliverables are completed on time; responds to changing project circumstances and communicates issues to project leadership. Identify trends in data, including those that were not necessarily being activity monitored, which may have an impact on departmental performance and/or impact timeliness and the customer experience . Communicate actionable findings and provide recommendations as appropriate to management. Work directly with managers and subject matter experts to refine and improve these tools for optimal efficiency and effectiveness. Responsible for creating data definitions, validating data, retrieving data from systems, merging data from multiple sources, participating or reviewing technical documentation, report configuration, and coordinates project efforts as directed in order to achieve desired results. Serves as a liaison to other department s (IS, Utilization Management, Provider Contracting, Provider Data Maintenance) that may include report creation , disseminating reports and/or leading the implementation, maintenance, testing and/or functional design of system changes. Requirements Experience working with technology, systems and IS departments Advance Microsoft Excel skilled Knowledge of ICD-10 and CPT-4 coding and medical terminology Proficient in Windows, Word, and Business Analytical tools Must have strong analytical and problem-solving skills. Strong communication skills, including an ability to communicate with staff at various levels, including both front line staff and senior management. Must have excellent analytical, organizational, and interpersonal skills, as well as a strong background in pharmacy claims processing, and the managed care industry Experience working within the Payer / PBM market (in particular Medicare and Medicaid, Part D and its components) with understanding of benefit plan structures, NCPDP standards, HIPAA regulations, and other pharmacy products and services Must understand the work flow of pharmacy claim processing or related Med D functions. For example, Enrollment, Drug Utilization Review, Adjudication, Pricing, Payments/Billing, EOB, PDE, FIR, Reprocessing, or other features resident in or working in cooperation with a pharmacy benefit system Strong business knowledge of Pharmacy Benefit Systems and Drug benefit plan administration with exposure to COTS / custom applications would be an advantage Ability to effectively present information and respond to questions from clients, management and technical associates Collaborate across the entire product team to ensure product dependencies, goals and experiences are defined and met Document business requirements and user journeys Must have agile project execution experience along with familiarity to scrum tools and methodologies Should have excellent verbal, written, documentation and presentation skills Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
    $60k-85k yearly est. 9d ago
  • Financial Analyst (Rotational Development Program)

    Agilent Technologies 4.8company rating

    Operations analyst job in Wilmington, NC

    This is a full-time position for recent college graduates- start date around May 2026. Financial Analysts will begin by participating in two 1-year rotations to gain exposure and experience to teams within Agilent's Finance organization such as: Financial Planning and Analysis (FP&A), Internal Audit, Corporate Controllership, and Treasury. Assignments will be in highly visible and challenging roles. As a Financial Analyst, you will gain knowledge about Agilent's businesses and processes as you are assigned to projects and tasks, for example, financial modeling, month end close, budget to actual analysis, technical accounting research, and internal audits. You will participate in regular check-ins and networking activities to learn the different aspects of Agilent Finance and our businesses overall. Analysts will be assigned mentors to support their development and attend networking meetings. You will also network and knowledge share within your community of Finance Analysts and with other Agilent new hires. At the end of the rotation period, you will be placed in a position based on your skills, performance, and business needs. Specific responsibilities may include: Providing financial analysis, reporting and business support to company management. Ensuring that Agilent operations are conducted in line with financial policies and controls. Collection, recording, consolidation, reconciliation, analysis, reporting and presentation of accounting and financial information used by management for planning and control. Providing business management with financial decision support and analysis, portfolio management, market model analysis, business planning, and financial reporting, planning and analysis. Ensuring compliance with internal financial controls and Generally Accepted Accounting Principles (GAAP). Qualifications Pursuing a bachelor's degree in finance or accounting Good understanding of U.S. GAAP Strong analytical skills to interpret financial data Solid understanding of Office 365 (Word, Excel, Outlook, PowerPoint) Detail oriented with the ability to organize and prioritize Ability to clearly define goals and objectives Flexible, enthusiastic, and self-motivated Excellent interpersonal skills and able to work well on a team Self-directed, but also able to ensure proper & timely escalation of issues to supervisor or management team Good written and verbal communication and presentation skills Additional Qualifications Relevant internship experience in finance or accounting. Hands-on experience in SAP systems Strong proficiency in Excel (create formulas, pivot tables, VLOOKUP's, macros, etc.) Benefits Innovative and fun work environment Competitive salary Equity Ownership opportunities Healthcare benefits Flexible Time Off 401K & Company Match Employee Referral Bonus Training opportunities The US pay range for this full-time position is $54,240 - $101,700 /yr, plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum new hire pay for the position across the relevant US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Additional details are available at: ************************************************************* Additional Details This job has a full time weekly schedule. Applications for this job will be accepted until at least December 11, 2025 or until the job is no longer posted.The full-time equivalent pay range for this position is $55,360.00 - $103,800.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 10% of the TimeShift: DayDuration: No End DateJob Function: Finance
    $54.2k-101.7k yearly Auto-Apply 48d ago
  • Coding Analyst (68519)

    Onslow Memorial Hospital 4.0company rating

    Operations analyst job in Jacksonville, NC

    The Coding Analyst is responsible for the accurate and timely coding. The Coding Analyst must also be able to abstract the records using the data within the record, both paper and electronic. Utilize ICD-9-CM / ICD-10-CM, and /or HCPCS, CPT classification systems in conjunction with a thorough applicable knowledge of coding guidelines. The Coding Analyst is responsible for the accurate data collection and analysis of all applicable diagnosis and procedures based on available documentation in accordance with compliance standards and severity of illness documentation. Qualifications Education/Certification: High school diploma required, college classes for the coding credential required. RHIA/RHIT Credentials or similar education with certification from AHIMA or AAPC or eligible to receive certification within 6-months of hire. Certified Coding Associate (CCA) Certified Coding Specialist (CCS) Certified Coding Specialist - Physician based (CCS-P) Certified Professional Coder (CPC) Certified Professional Coder (CPC-A) Certified Professional Coder - Hospital Based (CPC-H) Certified Professional Coder - Physician based (CPC-P) ICD-10-CM/PCS, HCPCS, CPT Experience: Experience preferred. Onslow will offer training to a new graduate of a coding program.
    $63k-81k yearly est. 11d ago
  • Financial Analyst

    Mindlance 4.6company rating

    Operations analyst job in Wilmington, NC

    Mindlance is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at ************************* Job Description The basic purpose of this position is to meet deadlines of monthly financial close schedule including income statement, balance sheet, DSO and management reporting. Responsibilities may include: Monthly close of business entities Preparation of income statements, balance sheets, DSO, and management reporting Analyze variances between actual month to month and budgets Preparation of subsidiary ledgers that tie to the general ledger Qualifications Education and Experience: BS Degree in Accounting or equivalent combination of education, training, and experience that provides the individual with the required knowledge, skills, and abilities Understanding of GAAP essential Knowledge, Skills and Abilities: - Significant excel skills including v-lookup, pivot tables, "sumif” formulas, linking between sheets, and other advanced functionality - Familiar with data management concepts including check figures, hash totals, "countif” formulas, data standardization and other related concepts - Ability to adapt to new situations and apply professional judgement. Ability to identify the need for escalation and communication of issues to management. - Must be detail oriented and be able to multi task daily Special Notes: Excel Proficiency is REQUIRED - Must be able to work in the Wilmington NC office. - Looking for someone with 2 - 4 years experience, but open to a recent grad with no experience, if they have strong/expert excel and data skills. (bill rates for recent grad should be appropriate for this level). - will consider experienced professional with no degree that has strong excel skills with Fin systems/ documents. - We need someone who can start ASAP, 8 week assignment.
    $52k-70k yearly est. 2d ago
  • Future BCBA? Hiring Student Analyst (Behavior Technician or RBT) ABA Therapy (JAX)

    Highlights Healthcare

    Operations analyst job in Jacksonville, NC

    Highlights Healthcare is seeking aspiring BCBAs for our ABA Student Analyst Program. Behavior Technicians/Registered Behavior Technicians who are appropriate for our Student Analyst Program will be enrolled in an accredited Master's program while working as part of our Highlights Healthcare team. Student Analysts are eligible for: Tuition Reimbursement Program Training and BCBA Education Support Payment for Restricted and Unrestricted Hours Who is Highlights Healthcare? Highlights Healthcare provides diagnosis and early intervention ABA therapy services for children with autism. We specialize in serving young learners and families with Medicaid benefits. We use evidenced-based ABA treatments to increase socially significant behavior. From diagnosis to early intervention, we provide innovative, evidence-based ABA therapy services to meet every child's specific needs in a way that feels more like play than work. What does a Student Analyst / Registered Behavior Technician do? Student Analysts receive additional education and support for their Master's level program completion. Under the supervision of a Board-Certified Behavior Analyst (BCBA), the Registered Behavior Technician (RBT) is responsible for the implementation of unique behavior plans developed by the BCBA for each individual learner. During the sessions, the RBT may also collect data and conduct certain types of assessments. RBTs work 1-on-1 with their assigned learners in addition to working in group sessions. The RBT will have constant access to peers and supervisors to ensure that they can conduct each session with confidence and support What are the benefits of working as a Student Analyst / RBT for Highlights Healthcare? Hourly rate starting at $22.00/hour, commensurate with experience Center-based services Day shift schedule between 8 am and 6 pm No evenings Full-time options are available Benefits for full-time employees include Paid Training, Paid Time Off (PTO), Health, Dental, and Vision Insurance, Life Insurance, and Employee Assistance Program (EAP) Internal HHC Student Analyst program for career advancement (BCBA track) Tuition Reimbursement for current RBTs enrolled in an ABA Master's program and actively enrolled in the HHC Student Analyst Program What are the minimum qualifications and requirements? Must be at least 18 years of age Bachelor's Degree in Psychology, Special Education, or a related field A minimum of 1 year of experience in working with young children with special needs or behavioral challenges Must have good verbal, written, and interpersonal communication skills Must have a desire for continued learning opportunities and a willingness to embrace instruction and feedback Must be able to successfully complete a criminal history background check Must have reliable transportation and valid car insurance Bilingual applicants highly preferred Highlights Healthcare, LLC is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or Health insurance. COVID-19 considerations: HHC follows all applicable CDC guidelines. #INDRBT
    $22 hourly Auto-Apply 60d+ ago
  • Financial Analyst I

    Campbell Oil Company 4.0company rating

    Operations analyst job in Elizabethtown, NC

    Campbell Oil Company - Financial Analyst I Onsite in Elizabethtown, North Carolina Join us as we grow together personally and professionally! Four generations of family leadership continue to make it our vision to leave people better than we found them. We are more than an oil company, convenience store or restaurant, we are family! We are improving the lives of those we touch every day by valuing the customer, caring for our 1000+ team members and supporting our communities that we are honored to serve. Position Overview The Financial Analyst is a member of the Financial Services team at Campbell Oil Company responsible for evaluating customer creditworthiness, underwriting credit terms, monitoring account performance, and driving timely collections. This full-time position safeguards the company's accounts receivable (“AR”) by reducing financial risk, ensuring accurate billing and payment compliance, and maintaining strong professional relationships with customers and internal sales teams. The ideal candidate will be a self-starter with a continuous improvement mindset exercising strong communication and analytical skills while seamlessly toggling between multiple priorities and financial procedures to ensure all deadlines are met in a timely matter. Benefits Family first atmosphere Benefits to fit your needs: Medical, Dental, Vision, Life Disability, 401k Competitive total compensation plans with 401k match Paid time off in first year Team first environment Remote work in select roles Monthly teambuilding exercises Flexible schedules to attend family events Professional training Advancement opportunities Leadership training Key Responsibilities Credit/Underwriting Review and analyze new and existing customer credit applications, financial statements, credit reports, and trade references. Assess creditworthiness and establish appropriate credit limits and terms according to company policies. Monitor ongoing credit risk and proactively adjust credit limits based on customer performance, industry trends, and exposure. Maintain organized records of credit decisions and ensure compliance with internal approval guidelines. Accounts Receivable & Collections Manage assigned portfolio of accounts to ensure timely payments and reduce past due balances. Communicate with customers regarding outstanding invoices, payment discrepancies, and account issues. Resolve billing disputes in coordination with internal teams (sales, billing, logistics, etc.). Escalate high-risk accounts and recommend actions such as holds, payment plans, or legal review when appropriate. Track and report AR metrics, aging performance, and collections progress. Collaboration & Customer Support Partner with sales teams to balance credit risk with business growth opportunities. Provide exceptional service to internal and external customers while maintaining firm follow-through on payment requirements. Support process improvements that drive AR efficiency and enhance credit risk management practices. Qualifications Education & Qualifications Bachelor's degree in Finance, Accounting, Business Administration, or related field. 2+ years of experience in accounts receivable, credit analysis, or commercial underwriting preferred. Strong analytical and problem-solving skills, with the ability to interpret financial statements and credit data. Excellent communication and negotiation abilities. Proficiency in ERP/AR systems and Microsoft Office Suite (Excel required). Knowledge of credit risk standards and collections practices. Key Competencies Attention to Detail Financial Analysis Customer Service Orientation Deadline & Results Driven Professional Judgment and Decision-Making
    $54k-90k yearly est. 11d ago
  • Technical Product Systems Analyst

    Jpmorganchase 4.8company rating

    Operations analyst job in Wilmington, NC

    Intro Marketing Language Join us to shape innovative products and deliver impactful solutions that drive our business forward. Your expertise will help us create seamless experiences for our customers and partners. As a Technical Product Analyst Senior Associate in our Product team, you collaborate with stakeholders to turn business needs into technical solutions. You analyze systems, document requirements, and support product delivery from concept to launch. You play a key role in testing, data analysis, and process improvement. Together, we create products that make a difference for our customers and our business. Job Responsibilities Gather and document business and technical requirements with stakeholders. Analyze systems and processes to identify opportunities for improvement. Develop and maintain clear technical documentation and user guides. Perform data analysis and mapping to support system enhancements. Facilitate communication between technical teams and business partners. Design and execute test plans to validate system functionality. Create and manage product stories and milestones to ensure timely delivery. Collaborate with product, IT, and infrastructure teams to implement solutions. Coordinate and support user acceptance testing sessions. Build strong relationships through effective written and verbal communication. Manage product roadmap, releases, and dependencies to align with business goals. Required Qualifications, Capabilities, and Skills Experience in technical product analysis or a similar role. Strong understanding of business processes and technology. Proven ability to analyze systems and recommend improvements. Excellent analytical and problem-solving skills. Effective communicator with stakeholders at all levels. Experience with data analysis and system integrations. Skilled in creating technical documentation and user guides. Ability to design and execute test plans. Experience managing product stories, milestones, and releases. Collaborative team player with relationship-building skills. Familiarity with business modeling tools and methodologies. Preferred Qualifications, Capabilities, and Skills (Optional) Experience in the credit card industry or authorizations. Background in fraud risk management. Knowledge of TSYS technical platform. Experience with system conversions and co-brand partnerships. Business architecture experience. Experience at a direct competitor (e.g., Citi, Wells Fargo, Cap One). Advanced data analysis skills.
    $99k-120k yearly est. Auto-Apply 60d+ ago

Learn more about operations analyst jobs

How much does an operations analyst earn in Wilmington, NC?

The average operations analyst in Wilmington, NC earns between $44,000 and $95,000 annually. This compares to the national average operations analyst range of $44,000 to $90,000.

Average operations analyst salary in Wilmington, NC

$65,000

What are the biggest employers of Operations Analysts in Wilmington, NC?

The biggest employers of Operations Analysts in Wilmington, NC are:
  1. BlackRock
Job type you want
Full Time
Part Time
Internship
Temporary